Brenda is always there to help, no matter the situation. She’s pleasant and will always go the extra mile for her customers.
Exceptional Customer Service from Brenda!
I just want to give a huge shoutout to Brenda for going above and beyond to help me. I recently rented a storage unit for the first time, and I accidentally placed my belongings in the wrong area (in the hallway) and locked the gate. Instead of just moving my things out or throwing them away, Brenda took the time to review the cameras, find out who had moved in last, and personally reach out to me.
Thanks to her, I was able to come back in, retrieve my items, and correct my mistake — she literally saved me from losing everything I had left. Her kindness, patience, and dedication truly stand out. It’s rare to find someone who genuinely cares about customers the way she does. Brenda deserves all the recognition for her professionalism and compassion!
The PM Pam was an amazing help. After taking much of her time, I now have what I wanted. This is my second unit, I would recommend Pam and public storage.
I thank God for Kelly. Without her, I would have been totally screwed! She is 100% the best!
Just wanted to say shout out to Brenda. She was beyond amazing. So helpful and patient. Great employee!!!
Brenda went above & beyond, such a Blessing. Thank you for caring.❤️
MRS BRENDA is amazing such a big help I would recommend public storage to anyone
Lola was the best to work with. Great smile.
Brenda was very helpful & kind 😊
I needed to store items away because I can't throw it out. I'm a certified hoarder and I need help.
I can't throw it away so I need to store it away. Got a nice size storage locker to fit all my things I don't want to throw away at this moment.
Jay was so helpful help me at my account and just so friendly made my day. My year. Now I don't have to come all the way over to pay my bill. Thank you so much.
I love it here. Its quiet. The older lady that works here is great. She is a very caring person and very fair. She has helped me every time. Hands down the best property manager ive seen at this location.
Shelley was amazing and she is extremely helpful and extremely nice.
Ms. Brenda is the sweetest. Very professional and she always has a willingness to help. Just great customer service.
Brenda goes above and beyond. Customer service is 10/10. She has gone out of her way for me multiple times and has been so patience with my out of state move and different time zone. Extremely nice, professional and has made a stressful situation so much smoother. The facility is nice, secure and was able to store electronics, furniture and important items safely with no issues. Stored clothes as well and had no mold or bug issues. Really well kept facility and Brenda is beyond amazing.
The manager Brenda is most understanding and most helpful agent I have ever dealt with. She was able to answer all of questions and concerns that I had.
Customer Service is great. Brenda in particular was very kind and knowledgeable.
Wendy went above and beyond to help me secure my storage unit. I am grateful for her help and her being there! She’s a gem!
Brenda is amazing!! Great experience! Will definitely go back for more storage because of her!
Brenda is an awesome employer. Had us laughing the whole time while also renting us out a much needed storage Unit.
Brenda and Amy give great customer service with a smile. Would recommend anyone to rent a storage space from here
Nice and clean thank Pam for helping me
Thank you Jay💫 Professional✨You are appreciated🙌very helpful and kind. We need more people like you all the time👏
Brenda has been so nice and taken care of all my requests for 6yrs and I really appreciate it.
I’ve been using this space for a few months at this point and I have to say this place is well kept and the staff are so helpful and kind ! I was assisted by Brenda and she is a wonderful lady who puts her customers needs first ! I am so thankful for her ! 10/10!!
Great service
Great attention
Brenda is very gentle with the customers
Brenda was wonderful to work with. Very helpful.
Brenda is very pleasant and was a joy to meet. I’m a new customer and she was very helpful on what I needed to do. Please keep her around!!
As described. A place for you to put your stuff. Do get the insurance!
I really value being able to store my things here I have been greeted my nicest person ever and besides, she’s a Michigan fan go Blue. But seriously, extremely courteous and very professional thank you so much, Ms. Brenda!
Brenda was kind and patient. Absolutely pleasant!
Ms. Brenda was great, her office is being renovated and she still made a point to meet me and help me today. She was super sweet and respectful. Thank you Ms. Brenda!
Kenny over at the Gender Rd location was a great and very helpful. Excellent customer service. Thanks!
Brenda was super helpful. Thanks so much. 👍
Brenda was very helpful with helping us get a space for our things at the last minute. Thank you Brenda for all your help and patience.
Brenda was fantastic! I couldn’t have asked for a better experience! Moving is very stressful, and I value the breath of fresh air that her guidance and helpful brought to me! Thanks Brenda!!
I’ve had storage units at multiple Public Storage locations over the years, all have been a great experience. Brenda at the Gender Rd location has been no exception!
Brenda was amazing and got us taken care quickly. Friendly from start to finish!
Mrs. Brenda is amazing 🤩 wish I could give more then a five star..she has the best patience and definitely makes sure her customers and the units are taken care of.thank you!!!!
Brenda helped me and my husband tremendously. She was patient and sweet and very helpful. When I had to call the customer service line they sucked and were not helpful, but Brenda handled it and fixed the situation with a smile on her face. Thanks Brenda!!
The rep Brenda she's an amazing person great customer service , very friendly place I would bring my business there many times
Valerie at this office was just amazing relatable, positive, experience as a customer. I knew I made the perfect choice to do business with. I am a very pleased customer.
Mr. Eric went above and beyond for customer service .
Valerie was awesome she gave me great service 👏 👍
Always a pleasure - reasonable pricing & superb customer service!
Came in today and worked with Ms. Jones. Extremely nice and very helpful person. She got me setup with my unit and even showed me how to use the app for ease of access. Incredibly pleased and happy to work with her.
Great customer service!!! Loved Amanda!!
Amanda was so helpful and great. She was sure to make aware of all promotions available and insures the safety of the units and surrounding areas
Amanda was amazing. Made the process extremely easy
Love the space and care of the facility! Customer service is NOT dead! ☺️
Amanda very professional & provided details exceptionally. Enjoyed meeting with her.
Amanda has been a great help she has a great personality
Amanda was absolutely awesome in this time of need for me!!
Amanda was so sweet and very friendly. She was so helpful
Amanda was very friendly, helpful and I would recommend going here for your storage units.
Amanda the property manager is amazing. She is on top of everything. Don’t even bother calling the 1800 number they are never helpful. They will send you from person to person my experience with customer service made me want to cancel out my unit. I’m so grateful that Amanda called me because she noticed something was wrong and fixed everything. She is always on top of things and has such great customer service skills.
Honesty was very informative and helpful with me helping my daughter get a storage last minute. Her couch wouldn’t fit in the basement and it was early afternoon. I found this storage and called them to see if we could get her in. Honesty explained everything over the phone. When we got there she was just as helpful. She had wonderful customer service. My daughter was very stressed out having to do this unplanned and she’s pregnant. Honesty really helped us today. Thank you.
AMANDA IS THES BEST OF THE BEST.SHE IS SO HELPFUL AND NICE .THANKS AMANDA
Fatoumata was super friendly and knowledgable! The facility is clean and secure. I highly recommend this business for your storage needs.
The person that helped me today was absolutely amazing. Very informative with all options and promotions available without referring to the computer for help. I’m am happy I chose Public Storage and will continue as long as there are people like Ms Amanda working there!
Customer service bomb 💣highly intelligent and recommended
Amanda was very friendly and patient with me.
Amanda was great! Very friendly and helpful.
Was really helpful and explain great information and was polite. She did a good job knowing her material about the job as well and her Customer service was great. Thanks a lot.
Our customer rep Amanda was very helpful
My experience with Amanda was very smooth, she guided me beautifully with everything. I’ve never rented space before and was nervous about storing my belongings but she made me feel a lot better and reassured me. Very affordable and great space thank you Amanda!
Was very much in de stress and Amanda helped me so much
Came out on hot day to help us.
This store has what you need in moving and packing supplies!!!!!!
Amanda Explained everything to me she was very helpful thank you
Rent it from public storage. It was quick and easy online talk to customer service rep even when I came in to close out. Amanda was quick and easy and took care of me right away. Highly recommend public storage
Kelly was very great with my service and let me know all details. I have had space with them before and will be back
Wonderful customer service!!!