Keira was very personable and professional. I appreciated her knowledge and willingness to walk me through the best units and terms of the agreement. I would rent space here just because of her level of care.
Q is very helpful and courteous and explained everything In great detail. Appreciated her patience very much.
I was truly impressed with the Property Manager at this location. Kiera (forgive me if I misspelled her name) she is such an awesome person to talk to. She's very knowledgeable about the business and she will definitely provide you with the answers to any questions you may have. Thank you so much, I truly appreciate you. There needs to be more people with your personality in this world.
Heather made moving our things into storage less stressful. Thank you!
Qiara you are beyond helpful and I’m thankful for your contribute here at Public Storage, they should be proud!
Qiara she is wonderful and friendly
⭐⭐⭐⭐⭐
Really great experience with Public Storage! The whole process was super easy, and the facility was clean and well taken care of.
I especially want to give a big shoutout to Kiara. She was awesome! She was friendly, patient, and genuinely helpful. She took the time to answer all my questions and made everything so easy. You can tell she actually cares about helping people, which made a big difference.
It’s not often you come across someone who provides this level of customer service. Kiara definitely went above and beyond, and I really appreciate it!
If you’re looking for a storage place, I definitely recommend this location. Ask for Kiara — she’s the best! 🙌
Very helpful young lady that was on the property and helped us use the app to enter when we were having some trouble. She was very friendly and patient.
I had a great experience with Qiara Lynch at Public Storage on Gender Road. Qiara was friendly, professional, and extremely helpful throughout the whole process. She made everything easy and answered all my questions with a great attitude. The facility was clean and well-maintained, and the customer service was excellent. I definitely recommend this location and Qiara to anyone looking for a storage unit!
Does what it says on the tin. Also remote entry from an app is pretty nice. Service personnel were pleasant and attentive over the phone.
Our experience has been great. Our rep, Quiana, was fantastic. She was friendly and efficient. Glad that, among many choices, we went to this particular location for our storage needs.
Pam provided such great customer service and was beyond helpful! Thank you so much Pam for taking care of me!
Great customer service Brenda helps me out. Gender rd
Brenda is the nicest lady and helped me get set up
Public Storage made the whole process really easy. I never had to go into the office because I was able to handle everything 100% online. The app-controlled entrance and exit gates are also super convenient and make accessing the unit simple. My only issues are that the unit next to the hallway my unit is in has screws sticking out, and the light inside our unit does not work. Overall, the online setup and app access are great, but those maintenance issues should be fixed.
Brenda is amazing and very nice and friendly
Awesome & great help Brenda💪🏾💪🏾💪🏾
Jevan is nice and helpful
Jay is top notch for service and satisfaction. She always has the customer first!
Brenda always goes above and beyond to make sure you get exactly the help you need.
Brenda is always there to help, no matter the situation. She’s pleasant and will always go the extra mile for her customers.
Exceptional Customer Service from Brenda!
I just want to give a huge shoutout to Brenda for going above and beyond to help me. I recently rented a storage unit for the first time, and I accidentally placed my belongings in the wrong area (in the hallway) and locked the gate. Instead of just moving my things out or throwing them away, Brenda took the time to review the cameras, find out who had moved in last, and personally reach out to me.
Thanks to her, I was able to come back in, retrieve my items, and correct my mistake — she literally saved me from losing everything I had left. Her kindness, patience, and dedication truly stand out. It’s rare to find someone who genuinely cares about customers the way she does. Brenda deserves all the recognition for her professionalism and compassion!
The PM Pam was an amazing help. After taking much of her time, I now have what I wanted. This is my second unit, I would recommend Pam and public storage.
I thank God for Kelly. Without her, I would have been totally screwed! She is 100% the best!
Just wanted to say shout out to Brenda. She was beyond amazing. So helpful and patient. Great employee!!!
Brenda went above & beyond, such a Blessing. Thank you for caring.❤️
MRS BRENDA is amazing such a big help I would recommend public storage to anyone
Lola was the best to work with. Great smile.
Brenda was very helpful & kind 😊
Jay was so helpful help me at my account and just so friendly made my day. My year. Now I don't have to come all the way over to pay my bill. Thank you so much.
I love it here. Its quiet. The older lady that works here is great. She is a very caring person and very fair. She has helped me every time. Hands down the best property manager ive seen at this location.
Shelley was amazing and she is extremely helpful and extremely nice.
Ms. Brenda is the sweetest. Very professional and she always has a willingness to help. Just great customer service.
Brenda goes above and beyond. Customer service is 10/10. She has gone out of her way for me multiple times and has been so patience with my out of state move and different time zone. Extremely nice, professional and has made a stressful situation so much smoother. The facility is nice, secure and was able to store electronics, furniture and important items safely with no issues. Stored clothes as well and had no mold or bug issues. Really well kept facility and Brenda is beyond amazing.
The manager Brenda is most understanding and most helpful agent I have ever dealt with. She was able to answer all of questions and concerns that I had.
Customer Service is great. Brenda in particular was very kind and knowledgeable.
Wendy went above and beyond to help me secure my storage unit. I am grateful for her help and her being there! She’s a gem!
Brenda is amazing!! Great experience! Will definitely go back for more storage because of her!
Brenda is an awesome employer. Had us laughing the whole time while also renting us out a much needed storage Unit.
Brenda and Amy give great customer service with a smile. Would recommend anyone to rent a storage space from here
Nice and clean thank Pam for helping me
Thank you Jay💫 Professional✨You are appreciated🙌very helpful and kind. We need more people like you all the time👏
Brenda has been so nice and taken care of all my requests for 6yrs and I really appreciate it.
I’ve been using this space for a few months at this point and I have to say this place is well kept and the staff are so helpful and kind ! I was assisted by Brenda and she is a wonderful lady who puts her customers needs first ! I am so thankful for her ! 10/10!!
Great service
Great attention
Brenda is very gentle with the customers
Brenda was wonderful to work with. Very helpful.
Brenda is very pleasant and was a joy to meet. I’m a new customer and she was very helpful on what I needed to do. Please keep her around!!
As described. A place for you to put your stuff. Do get the insurance!
I really value being able to store my things here I have been greeted my nicest person ever and besides, she’s a Michigan fan go Blue. But seriously, extremely courteous and very professional thank you so much, Ms. Brenda!
Brenda was kind and patient. Absolutely pleasant!
Ms. Brenda was great, her office is being renovated and she still made a point to meet me and help me today. She was super sweet and respectful. Thank you Ms. Brenda!
Kenny over at the Gender Rd location was a great and very helpful. Excellent customer service. Thanks!
Brenda was super helpful. Thanks so much. 👍
Brenda was very helpful with helping us get a space for our things at the last minute. Thank you Brenda for all your help and patience.
Brenda was fantastic! I couldn’t have asked for a better experience! Moving is very stressful, and I value the breath of fresh air that her guidance and helpful brought to me! Thanks Brenda!!
I’ve had storage units at multiple Public Storage locations over the years, all have been a great experience. Brenda at the Gender Rd location has been no exception!
Brenda was amazing and got us taken care quickly. Friendly from start to finish!
Mrs. Brenda is amazing 🤩 wish I could give more then a five star..she has the best patience and definitely makes sure her customers and the units are taken care of.thank you!!!!
Brenda helped me and my husband tremendously. She was patient and sweet and very helpful. When I had to call the customer service line they sucked and were not helpful, but Brenda handled it and fixed the situation with a smile on her face. Thanks Brenda!!
The rep Brenda she's an amazing person great customer service , very friendly place I would bring my business there many times
Valerie at this office was just amazing relatable, positive, experience as a customer. I knew I made the perfect choice to do business with. I am a very pleased customer.
Mr. Eric went above and beyond for customer service .
Valerie was awesome she gave me great service 👏 👍
Always a pleasure - reasonable pricing & superb customer service!
Came in today and worked with Ms. Jones. Extremely nice and very helpful person. She got me setup with my unit and even showed me how to use the app for ease of access. Incredibly pleased and happy to work with her.
Great customer service!!! Loved Amanda!!
Amanda was so helpful and great. She was sure to make aware of all promotions available and insures the safety of the units and surrounding areas
Amanda was amazing. Made the process extremely easy
Love the space and care of the facility! Customer service is NOT dead! ☺️
Amanda very professional & provided details exceptionally. Enjoyed meeting with her.
Amanda has been a great help she has a great personality
Amanda was absolutely awesome in this time of need for me!!
Amanda was so sweet and very friendly. She was so helpful
Amanda was very friendly, helpful and I would recommend going here for your storage units.
Amanda the property manager is amazing. She is on top of everything. Don’t even bother calling the 1800 number they are never helpful. They will send you from person to person my experience with customer service made me want to cancel out my unit. I’m so grateful that Amanda called me because she noticed something was wrong and fixed everything. She is always on top of things and has such great customer service skills.
Honesty was very informative and helpful with me helping my daughter get a storage last minute. Her couch wouldn’t fit in the basement and it was early afternoon. I found this storage and called them to see if we could get her in. Honesty explained everything over the phone. When we got there she was just as helpful. She had wonderful customer service. My daughter was very stressed out having to do this unplanned and she’s pregnant. Honesty really helped us today. Thank you.
AMANDA IS THES BEST OF THE BEST.SHE IS SO HELPFUL AND NICE .THANKS AMANDA
Fatoumata was super friendly and knowledgable! The facility is clean and secure. I highly recommend this business for your storage needs.
The person that helped me today was absolutely amazing. Very informative with all options and promotions available without referring to the computer for help. I’m am happy I chose Public Storage and will continue as long as there are people like Ms Amanda working there!
Customer service bomb 💣highly intelligent and recommended
Amanda was very friendly and patient with me.
Amanda was great! Very friendly and helpful.
Was really helpful and explain great information and was polite. She did a good job knowing her material about the job as well and her Customer service was great. Thanks a lot.
Our customer rep Amanda was very helpful
My experience with Amanda was very smooth, she guided me beautifully with everything. I’ve never rented space before and was nervous about storing my belongings but she made me feel a lot better and reassured me. Very affordable and great space thank you Amanda!
Was very much in de stress and Amanda helped me so much
Came out on hot day to help us.
This store has what you need in moving and packing supplies!!!!!!
Amanda Explained everything to me she was very helpful thank you
Rent it from public storage. It was quick and easy online talk to customer service rep even when I came in to close out. Amanda was quick and easy and took care of me right away. Highly recommend public storage
Kelly was very great with my service and let me know all details. I have had space with them before and will be back
Wonderful customer service!!!