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Public Storage Self-Storage Units at 2995 Gender Rd, Reynoldsburg, OH
Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
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5'x5'Online only price$ 29/mo
Small 5'x5'- Inside unit
- 1st Floor
$ 29/mo $38Best Price Label
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5'x10'Online only price$ 31/mo
Small 5'x10'- Inside unit
- 1st Floor
$ 31/mo $41Best Price Label
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5'x10'Online only price$ 40/moSmall 5'x10'- Outside unit
- Drive-up access
$ 40/mo $53Best Price Label2 units left! -
5'x10'Online only price$ 42/mo
Small 5'x10'- Outside unit
$ 42/mo $56Best Price Label
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5'x20'Online only price$ 77/mo
Medium 5'x20'- Inside unit
- 1st Floor
$ 77/mo $103Best Price Label
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10'x10'Online only price$ 80/moMedium 10'x10'- Outside unit
- Drive-up access
$ 80/mo $107Best Price Label1 unit left! -
5'x20'Online only price$ 80/mo
Medium 5'x20'- Outside unit
- Drive-up access
$ 80/mo $106Best Price Label
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10'x16'Online only price$ 97/mo
Parking 10'x16'- Uncovered parking
$ 97/mo $129Best Price Label
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10'x15'Online only price$ 100/mo
Large 10'x15'- Outside unit
- Drive-up access
$ 100/mo $134Best Price Label
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10'x20'Online only price$ 142/mo
Large 10'x20'- Outside unit
- Drive-up access
$ 142/mo $189Best Price Label
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10'x25'Online only price$ 158/mo
Large 10'x25'- Outside unit
- Drive-up access
$ 158/mo $210Best Price Label
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20'x25'Online only price$ 294/mo
Large 20'x25'- Outside unit
- Drive-up access
$ 294/mo $392Best Price Label
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At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 353)
Mr. Eric went above and beyond for customer service .
Valerie was awesome she gave me great service 👏 👍
Always a pleasure - reasonable pricing & superb customer service!
Came in today and worked with Ms. Jones. Extremely nice and very helpful person. She got me setup with my unit and even showed me how to use the app for ease of access. Incredibly pleased and happy to work with her.
Great customer service!!! Loved Amanda!!
Around three years ago I had a unit from this place and had it for about three years. But my question is when did they start charging an Administrative Fee for their units? I respectfully declined! Oh and by the way stuff from the ceiling got on my belongings in the unit and they did nothing to take care of it. I will look someplace else!
Great services wonderful
Amanda was so helpful and great. She was sure to make aware of all promotions available and insures the safety of the units and surrounding areas
Amanda was amazing. Made the process extremely easy
No one is ever in the building so you will have to do everything online of you need human interaction this is not the place.
Love the space and care of the facility! Customer service is NOT dead! ☺️
Amanda very professional & provided details exceptionally. Enjoyed meeting with her.
Amanda has been a great help she has a great personality
Amanda was absolutely awesome in this time of need for me!!
Amanda was so sweet and very friendly. She was so helpful
Amanda was very friendly, helpful and I would recommend going here for your storage units.
Amanda the property manager is amazing. She is on top of everything. Don’t even bother calling the 1800 number they are never helpful. They will send you from person to person my experience with customer service made me want to cancel out my unit. I’m so grateful that Amanda called me because she noticed something was wrong and fixed everything. She is always on top of things and has such great customer service skills.
Honesty was very informative and helpful with me helping my daughter get a storage last minute. Her couch wouldn’t fit in the basement and it was early afternoon. I found this storage and called them to see if we could get her in. Honesty explained everything over the phone. When we got there she was just as helpful. She had wonderful customer service. My daughter was very stressed out having to do this unplanned and she’s pregnant. Honesty really helped us today. Thank you.
AMANDA IS THES BEST OF THE BEST.SHE IS SO HELPFUL AND NICE .THANKS AMANDA
Fatoumata was super friendly and knowledgable! The facility is clean and secure. I highly recommend this business for your storage needs.
The person that helped me today was absolutely amazing. Very informative with all options and promotions available without referring to the computer for help. I’m am happy I chose Public Storage and will continue as long as there are people like Ms Amanda working there!
Customer service bomb 💣highly intelligent and recommended
This place is too expensive. When we 1st got our storage unit is was $99 per month, by the time we emptied our unit it was $283 per month. There was stuff falling from the ceiling. Every time we were there, by the time we left, our noses were running and we were sneezing.
Amanda was very friendly and patient with me.
Amanda was great! Very friendly and helpful.
Was really helpful and explain great information and was polite. She did a good job knowing her material about the job as well and her Customer service was great. Thanks a lot.
Our customer rep Amanda was very helpful
My experience with Amanda was very smooth, she guided me beautifully with everything. I’ve never rented space before and was nervous about storing my belongings but she made me feel a lot better and reassured me. Very affordable and great space thank you Amanda!
It serves its purpose, a place to store things for an extended time, the stuff they spray or insulate the ceiling/roof with is absolutely terrible, it falls/drops all over everything, sorta like giant clumps of lint, insulation I’m assuming…
Was very much in de stress and Amanda helped me so much
Came out on hot day to help us.
This store has what you need in moving and packing supplies!!!!!!
I’ve been with this storage since my Mom died in 2017 and it’s the worse decision I ever made. When I first put my Mom’s things in here it was $120 a month now they are charging me almost $400 a month for the same storage that has no lighting, no heating or cooling and always threatening to sell my Mom’s storage. So now all I do while grieving her is stress about paying her extremely high storage fee because they are always threatening to add more fees and sale it. I don’t recommend.
Amanda Explained everything to me she was very helpful thank you
Horrible storage facility. No 24 hour access and what's even worst the gates are always broke so no access or notification regarding the gates not working but they will call to pester you about your bill being due.
Rent it from public storage. It was quick and easy online talk to customer service rep even when I came in to close out. Amanda was quick and easy and took care of me right away. Highly recommend public storage
Kelly was very great with my service and let me know all details. I have had space with them before and will be back
Wonderful customer service!!!
Amanda was amazing! Very hospitable and kind. Great place, highly recommend.
My experience with Amanda was super super great
Amenda is very helpful and respectful
I looked at a unit and Amanda was very friendly and helpful. She answered all my questions and is very knowledgeable about the facility.
Pam, was very friendly, funny, helpful and informative. Thank you Pam.
I haven't received the level of customer service Pam has given me in a long time. Hamilton high energy and very easy to work with, she was flexible and enjoy to talk to can't wait to talk to her again I highly recommend this location.
very nice and clean. Excellent hospitality in customer service Amanda was great. I would rate her at a 5 gold star Darlene
Great customer service from Brenda. I appreciate the way she is always helpful.
Had a locker for almost 1 year and had no damage to any of our things. Security is great and making payments was easy.
Brenda was great! She explained everything and was very helpful with reserving my storage unit and explaining rates. Amazing customer service!!
Brenda is a literal God-send. Give this lady an immediate raise. She truly goes out of her job description to help people stuck in a bind as she did with me.
Okay, need to be remodel.
Brenda did an incredible job taking care of what I needed. After realizing I needed a larger space she got me all swapped and placed in a larger unit right at the beginning of the day at the last minute of my move. Awesome service!
Thanks to ms brenda for her excellent service extremely helpful property manger
Real good review Brenda is a real nice person took care of me go right there all the time if need be
Pam is a very nice lady.
Good customer service at Brice rd facility. Brenda was very helpful.
Kelly was very nice and professional
I came in today to see about a unit...Kelly helped me find the right size that i needed. You could tell she was new and she confirmed that with me but all in all she did a great job and i recommend this place to everyone. Thank you Kelly
Brenda is a wonderful property manager. I highly recommend renting from her!!
Pam was great to helping me and my mother understanding ,caring she went out her way to make sure that I was pleased and made sure that I had an unit that same day she made effort secure my needs I appreciate her expertise and patience with me by coming in late. Pass PM she made it her business to insure my personal needs by asking me if I wanted to get a unit not but she said don't worry about doing it online that she can help me right away I was so pleased with her going out way to see that I had unit I liked her customer service support she was awesome and great to the company
This rating is for Pam. She was extremely helpful and showed much patience with me. Once I start utilizing the space I'll place another review based on my experience with the site. But Pam rocks! Very personable and customer friendly. Thank you Pam!!!!
Pam was very gracious and helpful with me and my son. I will recommend this Public Storage to anyone.
Brenda, is the best ever she is absolutely a 5🌟peridot...
Pam was very nice explaining the policy and contract details. I was a little concerned However why the space I rented, a 5 x 7 unit is advertised for $29 on the website, yet I am paying $37 a month. Why? I believe you owe me a credit for the rest of the year at the advertised rate. It is only goes business to take care of your customers and treat them fairly. Please correct this asap. TY
The woman at the service desk is really nice and helpful. However what was advertised and what I am actually being charged seems to be a $20 dollar difference and shows on my billing statement as other. The storage unit I am renting from the day I began renting it the light was blown out, the lady on duty went and got another light bulb, it worked while moving in items but it must’ve some type of electrical problem because I’ve went in and out the unit a total of 3 times in the several months I have had it. Just sharing my experience this is at the 2995 gender rd. Location I can’t say anything about the other location on gender road just sharing my experience because I personally depend on reviews prior to doing business with a company.
Pam was very friendly and thorough. She made sure I got the correct size storage for my needs and she explained everything in detail. It was nice to speak with someone that had great customer service skills.
Stored items there for 4 years. Moving and cleared out storage unit today and was advised they no longer provide refunds for the unused paid time. Very disappointed.
Was in checking on prices for a storage unit and Brenda was helpful in explaining everything to me. Friendly and great customer service. Thank you!
Thanks Brenda for all your help definitely recommend this place for All Storage needs they look out for people and get to know you
I want to thank Pam for all her help! In the long time that I have been a Public Storage customer, she has always been professional and so very helpful. I have some issues with payments and she was willing and able to help me get them posted properly. This was very important to me and she realized it. Her attention to detail and her pleasant attitude is a tribute to her as an employee and to Public Storage as a business. Thank you, Pam!!!!!
Brenda was extremely helpful and even offered to help me move in furniture, I appreciate it so much, she’s a literally angel
Brenda took good care of all my worries when getting ready to move in to my unit
Brenda was super help and answered all my questions
Brenda was super helpful! She answered all my questions and was just the best!
I stopped in to get price and availability and vicki was very polite and helpful! I will be back due to her good customer service
Took someone there. I do not use Public Storage.
Pam and Brenda were very nice. However, I still haven't heard back from them after I left a message and asked for paperwork to show that my first rental fee covers 2 months, (with the second month being free.) The second month free is part of an online promotion on my unit. I guess they're really busy.
Brenda at the Gender Rd location is wonderful. She takes care of all my needs. Such a sweetheart. I would do storage here all the time is she’s here
Brenda, was so informative, patient and courteous, with me! I had a lot of questions, since I have never rented a storage unit before, and she helped me every step of the way! Melody, at 6750 Ambleside Drive, was my first point of contact. She was also very courteous and directed me to Brenda's location, after finding out what I was needing. I would highly recommend either Public Storage locations, for their excellence in customer service!!!
Brenda was awesome and very friendly and informative. Would love to have her as my employee.
I wanted to thank Brenda for all of her fantastic customer service that she gave to me as I rented at this facility! She was very professional, kind and thoughtful to create just the right size and price for my needs. I was blown away in receiving such good service, as that level of commitment to assuring customers are satisfied is a rare thing these days. I will recommend this particular facility based on her service for sure!
Brenda...thank you for your help. While doing your job at Public Storage, you show alot of compassion to the people you serve. Do not change who you are bc when people are coming in for a storage unit, who knows what they are going through. God Bless You : )
Robin was super-helpful finding the type of storage unit I needed.
Brenda was great, helped me with everything I could even think of!
Robins service was awesome!
Robin was very nice and very helpful. I came in and she helped me through all the prices and explained every detail of information I needed. I didn't have to ask a single question. I will defiantly return here if I need to.
Robin was of a great help was quick and clear!!!!
Pam and Brenda helped me rent my storage. They were both very friendly and went out their way to help me get the right size storage room based on my needs. The I would recommend Public Storage to anyone needing to rent a storage room.
Sarah helped me with renting a storage room that was ordered online. She even helped me with getting a new lock right away. I forgot that I had one in my car. Good looking out!
Ms Brenda is a very good professional at her job she went to great To make sure that my needs were tooken care of.. She the best..
Couldn't ask for better customer service. Brenda & Pam made the process great.
Great service! Robin was very helpful in renting me and my wife a storage space.
Brenda was vary helpful when I had troubles with the Gate is not opening.
Just dropped a friend by.
Too expensive for the space, but the staff is polite, helpful, and courteous.
We rented a storage today and Brenda waited on us and she was extremely nice and helpful I would recommend this Public Storage and ask for Brenda she's always glad to help...
Nice place and great prices
Pam was a great customer service rep we really enjoyed her.
Pam was very helpful and friendly
I stopped in to check pricing for my mother and was greeted by Brenda who was very helpful and friendly. Will recommend this location to my mother. Great customer service!! Thank you Brenda.
GREAT, PLEASANT, KNOWLEDGEABLE STAFF!!!! Thanks Pam & Brenda😉
PAM and CORI were very courteous, communicative, and friendly. They provided me with all the information I needed, took their time to explain everything , and showed me the storage unit I would be using. They did a wonderful job!
Great customer service, with Brenda ,love that lady, she' Excellent and wonderful
Brenda was nice and sweet helping us rent a storage unit. I'd definitely come back but hopefully not too late;)
I’ve never gotten such great customer service like I did from Brenda ! She’s truly awesome
Brenda was very helpful and friendly. Great customer service!
The employee Pam was very friendly and very helpful. I really appreciated her patience and her help. Would highly recommend
Thank you Brenda for your excellent service I was late for my appointment and Breda waited for me and help me check the storage unit and the application process.....
the new service person performance was to nasty and upsurd...
places secure but they're always raising the price
Awesome customer service. You WILL get a way better price if you go online and reserve your unit on the website before going in to pay for it
It was a great experience and Pam and janae were great I am recommending you to all my friends
Juanita was so awesome I’m leaving her 2 reviews.
Very friendly and great service. Brenda is always there when you need help or just have questions. Recommend this location.
Quick & professional service. Very easy and pleasant when your representative knows what they are doing. Brenda is legendary!!
Pam and Brenda were extremely helpful , friendly and thorough in their explanation of how every thing works. Both had a very positive attitude. Excellent customer service - a pleasure meeting them both! :) - Right Now Delivery.
I recently went online and made a reservation online and promptly received a call from Brenda to set up an appointment. Close to to the set up day I stopped in to see if i was able to move the day up and both Daric and Brenda accommodated the move and walked me through the process. Daric walked me through and explained all of the policies and explained what to expect with ease. They worked very well together and made the move in process a breeze.
Pam was very friendly and professional. I would definitely recommend other people to this storage facility, because Pam made me feel at home!
Would never use this storage facility or company ever again. Went up on my rates twice in only a few months! The monthly rent for my storage size was advertised at $90/mo. But they added $10 for monthly “insurance” and another $10 for other fees. So the unit came to $110/mo - which was okay. And you also have to buy one of their “special locks” before getting your unit. Since renting, my unit went from $110 to $160! With no explanation - no upgrades to the units or outdated entrance keypads, no improvements in the uneven pavement and crumbling gravel, nothing! The unit I was given has a huge dent in the side wall near the ceiling, allowing air, dust and insects to pass through easily into my unit. Some of my property has become weather-damaged due to this. You also don’t get access to your property whenever you want and entrance hours vary. Highly do not recommend!
Brenda was awesome took care of everything i i needed great attitude thanks
Brenda is great.
Brenda is the nicest and was very helpful. The location is very clean and organized.
After expressing my concerns about increasing rental rates, management reached out to me and we arranged a rate that reflects the current market value of my unit.
Teresa was very nice with great customer service hooked me up with a great deal! Thankyou teresa!
Teresa is wonderful at her work
Brenda is wonderful! Very helpful and friendly.
Pam and Brenda was very helpful. I will differently tell my people to come here for a storage. Thanks for the friendly service
Miss Brenda is a very sweet n polite lady...she is a great help at ur company n to the customers...it would b nice to see her get a raise...GREAT EMPLOYE...
Teresa abdominal breda always have excellent service
I chose this location because of price and convenience. I am sure glad I did! Brenda is fantastic. She has exceptional customer service skills. I have sent many people to store at this location. It is always clean and well kept. Brenda is truly an asset to this place. SHE is a big reason I keep referring people there.
Great Service an Treatment! Would recommend this place to anyone.An Brenda is the BEST PERSON TO DO THE JOB FAST AN WITH GREATEST OF COURTESY.
Brenda is such a sweet lady and very helpful! Units are fairly priced and I like how it is gated!!
Always friendly at the counter, but corporate will hike rates without warning and they will not respond to you in any way. If you move out they keep billing you. Thieves.
Customer service was excellent & unit was clean & ready to go.
I went to this public storage and Brenda was very busy with other people but she was very friend and professional. She took care of the other people in line quickly and showed me the storage unit and checked me out in no time at all. Then when I went back because I was new she checked me out to make sure everything was ok. I would recommend this Public Storage. Very good service. I have been back a few time and even paid my bill there the last time. Explained everything and very good experience. Thank you.
Gave us great customer service! Thank You Brenda! From Trevon & Asha
Brenda the manager is GREAT !!!
i had a wonderful experience definitely would use service again
Brenda, was extremely helpful and had the best customer service. The storage area was in excellent condition. Please let Brenda know that I really appreciate her!
By far the BEST storage facility around! Brenda is an amazing property manager and truly cares about her customers and the facility! Clean, secure, well kept!!! If you need storage, go here and see Brenda!!! A+++++++
Brenda was very helpful and kind
Katherine was very friendly and professional. Service was quick.
Katherine was very polite and nice to talk to. She made my experience a very pleasant and I would do business with her again anytime.
Wonderful ladies very helpful!!
Pam and Brenda were amazing. I was afraid my discount wouldn't apply to my rental but they made sure it did. Thanks ladies!
Great, fast and easy service from Brenda and Katherine today!!
Brenda Curry is awesome!
The one older lady who works every day is extremely help and friendly every time I go.
This site is very caring of their customers and situations. I applaud the owner and the staff especially Ms. Brenda. She goes out of her way to assist customers and their needs. This Public Storage location is very clean and well kept. I feel my items are truly secure and safe at this location. Please try this location and you will see what I mean!
Received very good customer service with daric he was very nice and helpful
After shopping around for a new storage location to meet our needs, Brenda was the most helpful person we’ve encountered. She answered our many questions with ease, professionalism, expertise and a smile.
My experience with Brenda is really professional and sweet lady and loves her job she knows how to keep up with her people and on time payments safe campus
The Lady Brenda Is Always Very Sweet. God Bless Her.
Brenda is wonderful to work with, the place is clean and the units are in great shape!
I was a customer at this location for several years never had a issue at any time, Brenda was extremely helpful and very friendly I highly recommend this location!
I received the most outstanding customer service from Brenda! She accommodated my husband and myself the same day of my request, and was extremely patient although we visited the location very near closing time. Brenda was so pleasant, positive, and welcoming from the time I spoke to her on the phone until the time that I signed my contract! I will most definitely be referring individuals to this location solely based on her!!
Great staff!!
Daric was super helpful resourceful and professional. I would recommend this PS to family and friends. A+ Top Shelf Service. Proud to have my unit in the care of Daric and staff
Brenda is awesome! Always friendly and helpful. I would recommend this location because of customer service, clean property and price.
Every time I go to my storage unit Brenda is there to help me out by any means. She is always helpful and pleasant. I only deal with her when I come because I know she is going to do everything in her power.....
Nice affordable
Since Brenda started working this property looks 100% better, she keeps it clean. She's very professional and knowledgeable. She was quite kind and courteous. Definitely do business with in future. A+
Great service. Very friendly too
Friendly staff. Knowledgable about how to store and what to store safely. Funny, fast, and the entire place is super clean. Pamela and Brenda were so helpful. It was like hanging out with my friends. Renting was quick and didn't break the bank! I'm confident my things will be safe here.
Brenda was a GEM!!!! Was in a crunch to get a place and the public storage place 3 miles down the road was rude and didn't really care if I rented from her or not, Rude to say the least. Brenda was able to take care of me at closing time and was not concerned about the time at all. I would def. recommend this storage place based on her alone. Customer service is so important now a days and it is heart warming to find someone who actually cares for people as well as her job!! I certainly hope that the company appreciates the great employee they have with Brenda!!
Service is top notch here. Prices are a bit higher than other Public Storage locations - don't know why - but staff is attentive and available, and the facility is clean and secure.
Daric was friendly and I appreciated his speedy service.
Great customer service!
I had read the reviews and everyone said Brenda was great and they were absolutely correct... Brenda was helpful with any question I had for her and she made the transaction very easy. I knew ahead of time by going to the website that I could reserve a storage unit online and save some money. So I went in to look at the unit to make sure that it would be sufficient and it was. So I advised her I would go home and go online to reserve and then I went back to sign for the unit and pay. I was so happy that Brenda was the one there to help. So if you need a storage unit and live close to Reynoldsburg by Brice Rd right before Gender Road I highly recommend this location. Brenda has a wonderful smile and such a fantastic customer service quality. Thank You So Much Brenda
Great service! Brenda and Pam are awesome and always help me with my needs. Thanks!
Teresa was outstanding very pleasant and a Joy to work with.
This is a nice place to store your vehicle or furniture. Billi was very nice and helpful in explaining what's offered.
Brenda was fast, professional, and very courteous! I appreciate her walking me through the experience and telling me everything that I needed to know! Brenda has already made this a positive experience for me!
My Lady that helped me was Raven she was very polite and explain everything great and make sure I understand everything .I'm so glad I picked this storages place I give Raven 10 stars
Brenda was very helpful and the property was very clean
Yasi has always been a joy when I go in to pay my bill. She answers all questions with a smile.
They are horrible, the security guards changed my locks and took my bookshelf out of my storage so when I opened it i realized it was gone because 2 of the shelves were still in there. When I complained they told me there was nothing they could do about it, so to me that means they let their employees steal from their customers and don't care, this is very poor customer service and the emplyoees are theives. this place Something should be done about this place and I am getting my lawyer and they will be hearing from him real soon.
Ms. Teresa at this location was very helpful in finding me a unit that fit my budget, she was very courteous and helped me get my things to the unit since I didn't have transportation. She went above and beyond to help me today, I had a long walk to my church's property and she offered to help...this is good customer service!!!You'll feel safe leaving your things at this location. God bless this establishment.
Brenda was so awesome! Greeted me with a warm smile & was so polite. She helped out & cared for all my needs
Morgan is very helpful and a great worker. She's awesome !
Brenda is an amazing person helps me with every question I have she also has great customer service skills if you need anything ask for Brenda she is the best
Juanita was great!!!!!
Seems like great people are there the prices are decent as well
Fast,friendly, and professional service at its best. Combine that with fair, reasonable rates and I wholeheartedly recommend public storage and this location in particular to everybody.
Juanita was awesome!!!!
Brenda was very helpful and had a winning attitude with a smile. She was able to answer the questions I had and provide me with information I needed for my future renters and homeowners to meet the storage and moving needs. I look forward to working with her in the future!!!
Ms.Brenda was ready to help as soon as I came through the door! That was so important to me after all of the hassle and frustrations of the moving process Thank you for that! I've never been treated so nicely when dealing with this type of business!
Excellent customer service..... Brenda was very friendly.... I'm glad I chose this location office was very clean and neat 👍🏽👍🏽👍🏽
I have rented storage units in the past but I have to say this location is unrivaled!!!!! The property manager Brenda and her staff works hard to accommodate their customers while still maintaining the integrity of the company. I had a unit at this location while living in another state and you would think communication and/or interactions would be very hard but instead I have nothing but great things to say! I definitely recommend this location! Brenda, keep up the good work!
Brenda made my experience great!
Brenda is amazing. She is taken great care of you. She is the best manager if have ever seen. Thanks a lot
The new manager Brenda is fantastic!! The property is taken great care of! She is a great manager!!! I would recommend this property to all my friends!!
Brenda is amazing! She has gone above and beyond to accommodate us and make sure our move in went as smoothly as possible. I'm there everyday due to business and she always makes a point to check in and say hello.... Great women and keeps things in order. -K & J Wholesales LLC.
The customer service I received from Brenda was exceptional. I was greeted upon entering with a cheerful smile & a "hello!". Brenda took the time to show me several units so I could make the right storage choice for my needs, along with helpful ideas & tips on organizing my unit. The grounds outside & in-between the rows of units were very tidy & clean. I highly recommend Brenda & this facility to anyone who is looking for public storage.
Brenda and matt were super awesome...kind and informative.....good people
Friendly service! Cheryl was so helpful and easy to talk with! Thank you for the wonderful service!
They stored my s*** and it didn't get f***** up so four stars.
I was assisted by Brenda. She was the absolute best. Very polite and friendly. She had me in and out in no time. I would recommend this location based off of her customer service alone.
Jill was fantastic, very helpful and friendly!
Service was ok
Kim, the property manager, saw me and my fiancés stress from having to move last minute and took amazing care of us
OMG where do I start so I recently was given one day to move out my place with no where to go nor store my belongings and Kim was amazing she helped me get a great unit for me to store my belonging. She was very pleasant and polite. Kim made sure I was satisfied and I will return to this location anyway and I will also refer all my friends and family to this place thanks to Kim!!! Kim your awesome and keep making this location better.
Dee Ann Carver welcomed me with such a beautiful smiling face and had the best customer service I've ever had! Such a great experience I'm so glad I chose this location! Thank you For the outstanding customer service! :-)
Kim help me and she was amazing I'm every way even had a beautiful smile. Thank you
Has wonderful customer services "Kim" helped us out tremendously!!
Kim was great! I would recommend everyone go see her she will take good care of you. Thanks for everything!
The manager was friendly. I rented my unit bought the lock from them. I went back later that night to out stuff in the unit after spending an hour loading my car. When I arrived there was a lock on my unit. I called toll free number and was told they out kicks in all units before leaving for the day. This would have been helpful to know upfront I could have left my lock on the unit if I had known. My work hours are later in the day so I can't be there to put my lock on during office hours until the weekend. So I paid for a unit I can't even use for another week. Very frustrated!
Kim was very helpful helpful and professional...She delivers excellent customer service.
Great customer service
The manager of the property kim was customer friendly also informative about their property and products for easy storage.
Mrs. Kim was very helpful and she got great customer service.
Fast service was in and out! Excellent customer service highly recommend!!!
This place has many different sizes to accommodate your moving needs. The downside is with all the different storage places, they lack promotions. The service is also sub-par. There aren't a lot of "please and thank you's" when dealing with employees, but they get the job done.
Great customer service
The property manage Kim is always courteous and helpful. Great customer service!!!!
Brenda is a very knowledgeable and made my move in experience excellent!
Kim was very nice and helpful I would recommend public storage to everyone
Kim was very helpful excellent customer service!!!
I really enjoyed my experience at public storage Kim was very helpful and professional
Ariel called me to check up on my payment.
Monica and Brenda were great!
Monica was awesome
Thanks Monica and Anne!
Patty and Juanita were just awesome.. Highly recommend them.
Carrie and Monica were very helpful and made my move in fun. Thank u ladies
Monica and Carrie were amazing. Their customer service is the best I've seen in awhile.
Thank u Monica and Carrie!
Thank you monica and cheryl
Mindi was very professional and knew what she was doing. Very helpful helping me to get the proper storage space for my needs. Also their pricing was very competitive.
Thank u monica
Monica was great
Monica was very entertaining!
Monica was great!
Thank you Monica cheryl
Monica was great
Thank u Monica
Fast and friendly.
Juanita was great!!!!!!!!!!!!!!!!!!!!!
Juanita was very friendly and professional
Juanita and Kalom are awesome!!
Juanita and kalom were very helpful!!!
Monica and kim were amazing. Thank u ladies!
Monica and Kim were very helpful!
Juanita was super nice and helpful! She got me set up with a storage unit within minutes and was very friendly and knowledgeable. +100, would rent from here again.
Juanita was the bomb diggity!!! She needs a raise!!!
Juanita was very helpful!!!!
Juanita and kalom were great!!!!! My move in was easy......
Kalo was extremely helpful, I'm so glad I decided to go with public storage and not uncle bobs!
Monica was a 5 star
Monica should be employee of the month
Juanita was very friendly
juanita and kalom were great!!!!!!
Kalom was very professional and knowledgeable about the service
Juanita is a great representative for this establishment! Very friendly and professional
juanita helped me select which rope i needed to secure my refrigerator. ..very helpful
Monica and Juanita were very helpful!
Juanita was amazing!! She was very informative and took the time to answer all my questions. I would recommend this location to anyone looking to store belongings.
Monica and kim helped me alot.
I usually hate having to rent storage space, but Monica made it fast and easy. Thank you!
I had no problems thanks to the help of Monica Crome! She was very helpful thanks!
I love public storage... They give good customer service..Monica Crome is a great employee she help me with everything I need it... Thanks again Monica you were great😘
Always kind, friendly service. Clean and convenient location. Great prices. When i've been in or recommended anyone, I always sent them to Monica. When you have great staff like her smiling face, it makes you want to do business with them!!
Have had a storage unit with this company for going on 4 years, Monica, who Ive dealt with since we started with them. Has done a fantastic job managing her lot along with outstanding customer service.
Monica was wonderful!! She's a real pleasure to work with and is always happy! Great place and wonderful people.
Mindi was nice and helpful
Monika
Monica was very helpful and friendly. A cutie pie!
Monica was great
Mindi, was so very helpful. great place to store your stuff. I would totally recommend.
Mindy is the sweetest! I will miss her!
Lisa was very helpful! We came in on a Sunday and she took time out of her break to let me into my unit. She is very friendly and what customer service is all about!
Very Friendly service and well kept! The staff always make you feel at home! Lisa is excellent!
I recently acquired a storage unit here. I was greeted by a very helpful employee who more than exceeded my expectations. She helped me find a unit I could afford today instead of having to wait another week. Thank u
just signed up for a unit and received exceptional customer from Mindi.
Monica was great!
Monica was very helpful. Need more managers like her! Thank u!
Monica was great and kinda cute.lol
Monica was very.helpful
Great, friendly service. Would recommend!
Monica was great
Very smooth and easy process. Mindi was very mindful of everyone in the store, multi tasking and got us all out of there very fast. I even hung out and talked because I didn't realize she was already done. Definitely will do business here again. Thanks Mindi
Great. Mindi is very helpful.
This is based great place,mindi not only is she gorgeous but she is so helpful and knowledgeable the she put my fears to rest immediately, I recommend this place wholeheartedly :-)
Mindi, the store manager made this a very pleasant experience for me she was courteous and professional she really made the storage part of moving very easy. Things that I needed to wrap my furniture in was made assessable to me along with tape and a lock for security. when showing me my unit she made sure that it was clean and up to par. I really appreciated her for taking the time to listen to all my questions and answering them completely. She is an example of a quality employee.
Very helpful
Mindi provided excellent service. She is very knowledgeable and helpful
I i went to the buisness on gender road & Mrs Cheryl was very kind friendly & helpful she told me go online i went online 3 hours later & within 10 minutes i received a e-mail response & also a telephone call setting up an appointment the next day to get my storage because j was really pressed for time & im HAPPY :) so thank you Public Storage For hiring great workers!!!
Very nice and very detailed. She showed me the unit and gave great information on the unit and I do recommend her to anyone looking to rent at public storage.
Staff was very patient, and attentive.
The best in town I ll recommend it! Cheryl was helpfull!!
excellent customer service, very helpful, mindi is a 5 star employee. if your ever on gender rd and need storage, ask for her she will take care of you
After I submitted my request to reserve a space, Mindi was very prompt in calling me back. I went over right away and she showed me around, the unit was just what I needed and we were able to complete the transaction without any problem. What I liked the most is not only is the storage just off the road, but it is safely off the road. There is easy access on and off the property and with Gender Road being a high traffic area, this was a definite plus for this Storage Place. Yes, I would recommend this place to others.
Very clean and great customer service..Mindy was very nice
Very helpful!!!. Mindi was very professional courteous and friendly!
It was a phenomenal experience every time i come in and the workers are very helpful and understanding I will deff be coming back and referring people to this location. The workers mindi and kelly are outstanding
Mindi was very knowledgeable and I really appreciated her help! I was about to move my stuff out of storage and she was able to save me! I was able to move to a smaller unit and save money. Thanks Mindi!! I definitely recommend the public storage on gender rd!
Erin took good care of us!
VERY FRIENDLY HELPFUL SERVICE by Mindi. Showed us multiple units, even in the very cold weather and walked us thru every detail. Clean and easy accessible units.