Some of Our Top-Tier
Security Features
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Electronic Gates -
Video Recording -
Controlled Entry -
Well-Lit Facilities
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Public Storage Self-Storage Units at 2221 Hilliard Rome Rd, Hilliard, OH
Address
2221 Hilliard Rome Rd
Hilliard,
OH
43026
Full Service Kiosk Available
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
-
5'x10'Online only price$ 25/mo
Small 5'x10'- inside unit
- 1st floor
$ 25 /mo $ 33Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 27/mo
Small 5'x10'- outside unit
- drive-up access
$ 27 /mo $ 35Best Price Label+ one-time $29 admin fee
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Convenient Locations -
Budget-Friendly -
Advanced Security Features
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7.5'x10'Online only price$ 38/mo
Medium 7.5'x10'- climate controlled
- inside unit
- 1st floor
$ 38 /mo $ 50Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 63/mo
Medium 10'x10'- outside unit
- drive-up access
$ 63 /mo $ 84Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 66/mo
Medium 10'x10'- inside unit
- 1st floor
$ 66 /mo $ 87Best Price Label+ one-time $29 admin fee
-
10'x10'Online only price$ 68/mo
Medium 10'x10'- climate controlled
- inside unit
- 1st floor
$ 68 /mo $ 91Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 111/mo
Large 10'x15'- climate controlled
- inside unit
- 1st floor
$ 111 /mo $ 148Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 148/mo
Large 10'x30'- outside unit
- drive-up access
$ 148 /mo $ 198Best Price Label+ one-time $29 admin fee
Some of Our Top-Tier
Electronic gates, cameras,
passcode entry & well-lit hallways.
Just some of the security features you can
expect at many Public Storage locations.
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At Public Storage, You'll Always Find...
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- Well-Lit Facilities
Reviews ( 429)
I have had a storage unit at Public Storage in Hilliard, OH., for a few years, and the service at this location, particularly with Robin, is beyond compare. I travel a lot, and it’s good to know that my valuables are safe and secure, and that any changes to policy or entry options are swiftly communicated through several channels. Hands down, the beat experience I’ve had within the last 15 years.
Paris at the Hilliard Rome location was absolutely fantastic!! I had been in and out of that storage unit for the last several days struggling to get everything in, and she saw me and offered to grab me a cart (I had no idea those were available, which is my fault) but it saved me a lot of time and effort getting the rest of my items in. We hung out and chatted for a minute and she was always very kind and friendly. Thank you for your help today Paris!!
Eric was wonderful in assisting me with information regarding spaces. I would definitely rent when needed and he is an asset to the company. Very knowledgeable.
UPDATE: Robin no longer works here and there are no people at this location, they only care about how much money they can take from you before you can no longer pay.
Worst storage place ever. Was better when it was Cardinal storage. Very disappointed, can no longer pay, childhood is locked in a unit and will be sold because they are charging $280 a month, used to be $112
Robin was extremely helpful, tries to accommodate our needs
Excellent
Affordable and good public storage, clean and safety with the cctv cameras
Easy process using the online rental system clean facility and no sweat rental
Very corrupt business. I go to the 4060 morse road location but the company itself is robbery raising my rent nearly every month where I can't afford it anymore. I've been out of work for 6 months for medical reasons and my property manager is personally retaliating against me I believe. I am resorting to selling my personal belongings with the goal of no longer having a storage unit here. Be warned....don't do business with these guys. They get you in the door with a good rate and then find any and all excuse to raise it.
Clean spaces and very accommodating staff.
A nice storage facility and seems very secure.
Typical storage place. Annoyed that revised phone app needed for access no longer remembers my password, so have to enter it every visit! They also raised the prices and require a $15/month insurance fee - a new moneymaking scam all storage places are now doing even if you have nothing of real value in the unit!
Yasi isa greathelp
It was easy to get in and find the garage.
Always great to deal with. Customer service is top notch. Highly recommend!
Very nice people and very clean place
I rent a unit and Jazmín help me with the process
Mr .Eric was great 👍 awesome to work with
Don't do anything online, they don't work together with the actually location, so that way the can steal more of your money. I did my vacate notice online, received an email stating that I was taken care of. Was charged for the next two months, when I called, they transferred me around a couple time till I transferred back to my renting location. The lady there offered only to cancel my account with no refund. When I complained that this was suppose to be taken care of two months prior, she offered no assistance with a remedy, which leads me to be leave this is part of their scam. They also raise the rates every couple of months. Pretty shady.
Very helpful for my first time!
The 2221rome hilliard location is all you could ask for in self storage. Each employee that I have worked with have been cheerful, helpful and very knowledgeable. Hats off to Tonya for going above and beyond for us. We are extremely pleased and quite thankful to you and everyone here at store #26536
Jasmin is by far the most friendly and helpful lady I have worked with in a long time. She made sure we were all taken care of. I definitely recommend!
It's a storage unit.
Pam you was great
Well this has been one of the worst moving experiences I’ve ever had I call to get a rate for my apartment the representative gives me a quote for a unit that wouldn’t hold all of my items so I’m forced to rent another unit to accommodate my other items which totaled over $300. Oh I was told that I could get a bigger unit later, while paying movers $150.per hour. Prior to that when I went to pay for my first unit and the clerk told me before she gives me the key to my unit I had to go online then and give them 5 stars at that very moment. So fast forward about 10 days I get a call stating I owe another $100+.00 for monthly fees so over 400 for 2 weeks. I pray that this is My last time ever having to us Public Storage
I wish we could get access 24/7 or at least a little longer then 9 pm
Robin is awesome....made my day better than it could ever been. Great customer service. Recommend 100%
Robin was very helpful and nice!!!!!!
Robin help me set it all up and made sure to answer each and every question I had she is really good at helping with first time renters
I've used this place a couple of times and I am pleased with the units. The Hilliard branch has a professional and courteous staff (like Ms. Robin) who will worth with you on rates and units.
Robin was very helpful today and I couldn’t have asked for an easier or more welcoming experience. Highly recommend.
Robin was extreemly friendly and helpful with our move in and move out.
Fast, accurate, and great for the price. And Robin was so nice and patient, she walked me through the whole process and even helped me with the app
I am repeat customer. I like this place
Robin good attention
Robin is simply amazing. Professional, polite and pleasant! Robin keeps her facility in very good order and clean. Highly recommend this location.
Robin was super great! She went above and beyond to help me today! 😁
Robin in hilliard is awesome! Get that girl a cupcake!! She has been great since 2020. She's awesome sauce!!
Robin was great!
Great communication and reliable
We've been coming to this specific location for years and Mrs. Robin has always been helpful and finds us just what we need. They've always had the best deals and the nicest/cleanest storage facilities. If moving or in transitioning housing or even downsizing definitely recommend this location if it's closest or one of there sister locations.
Robin was great! Excellent customer service!
Great Service,
Power was out at the grove city facility and Robin from Hilliard came out and was able to unlock the gate and let us in. She saved the day
Robin is absolutely phenomenal when it comes to customer service, I have had storage units in my past that I can't even get a phone call back when I have a question, Robin always call back (PROMPTLY) never one or even two days later. Robin is so very supportive with anything that she has control of (Of course not the raise of the storage prices, that she has no control of) Anything else she is AWESOME!
Robin at the Hilliard storage location made my unit change so fast and easy and she is always so helpful and sweet every time I have questions.
Robin is alway so EXCELLENT to work with. Thanks again!!
paid for the space and ended up not needing it. robin took the time to get me squared away when no one would.
Great location, secure, access anytime with gate code, good customer care.
Robin at the Hilliard location was so helpful during moving process
Robin was very helpful with payment options!!
Robin has been amazing since day 1! I've rented here since May 2021 and I'm thankful for how much help Robin has been!
I arrived at location in Hilliard to fix a couple accounting issues I had. Robin was awesome I got there right before she left and she took care of me and didn’t make me feel like she had somewhere else to be. Thank you so much Robin
Friendly staff and convenient location.
The outside garage door unit served my storage needs with easy access.
Robin is fantastic!! She has made moving in & moving out super easy. Her customer service is 6/5 stars. I would highly recommend this location.
Robin is amazing!!
Robin has made my experience at Public Storage great! She is always kind and helpful and will go the extra mile to make sure customers are satisfied.
Robin was the sweetest and helped guide me through everything. The units are EXTREMELY clean and nice. I chose this spot because of how clean and well kept it is. Thank you for my amazing storage experience.
Hard to communicate with with, you have to leave a message and they'll call you back. Price on my unit doubled since I moved in. Otherwise an unremarkable storage facility.
I've been a customer since 2018 and needed a larger unit because we are starting to remodel. Robin was so helpful ensuring that we got the size we needed for our furniture and explained moving from the smaller unit to the larger one.
I am thankful that she was there today.
Great spaces great people
Robin is the best 5 stars!!!
The staff are always friendly and my unit was in good condition
Great place to keep your things! Safe, secure and convenient. And friendly staff.
Robin was very friendly and extremely helpful!!!
Robin heard me when I told her I needed a second storage unit and was able to get me one within a couple units from my first one!! So much more convenient, saving me so much time and steps!! Thank you Robin!
Robin is the best!!! Thank you!!
Great service
Absolutely great customer service. Robin is very responsive and helpful. She is never too busy to be of assistance. Can't say enough good things about Robin. Thank you so much!
Great facility!! Even better was the help!!!Robin was outstanding helping us get set up with a unit and all the services that are offered. One of the most pleasant people we’ve ever come in contact with. Thanks so much!!!
Customer service was great and the staff is very nice and helpful
Robin is absolutely the best customer service rep I have encountered!
She is ALWAYS kind, very supportive, and has the most pleasant phone skills!
She is never too busy to provide great customer service. I appreciate her!
Kind and friendly staff! Robin is especially kind.
Looking for a place to store your belongings well look no further. Public Storage Hilliard is the place to go. I have been communicating with Robin and she is the best. She is so nice and is always helpful. I recently lost my key to my storage unit and I called Robin and she told me what I needed to do. In the meantime I found my key and I had already paid for a new key and she said not a problem…she immediately refunded my money to my account. So give them a try.
Excellent service
Robin has made my time at Public Storage wonderful. She's always willing to help and provides excellent customer service and communication. We stored our belongings here for two years! Minus public storage raising their prices multiple times (which Robin has no control over) I would definitely recommend!