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Address

2221 Hilliard Rome Rd
Hilliard, OH 43026

Full Service Kiosk Available

Office Hours

Mon-Sun Self Service - online & on-site eRental

Phone

614-850-0947

614-850-0947

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Office Hours

Mon-Sun Self Service - online & on-site eRental

Phone

614-850-0947

614-850-0947

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
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Reserve TodayMonth-to-Month Rent, No obligations
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    5'x10'
    Online only price
    $ 45/mo
    Online only price
    2nd Month Free
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 45/mo $60
    Online only price
    2nd Month Free

    No Obligation

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    7.5'x10'
    Online only price
    $ 46/mo
    Online only price
    2nd Month Free
    Medium 7.5'x10'
    • Inside unit
    • 1st Floor
    $ 46/mo $62
    Online only price
    2nd Month Free

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
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    10'x10'
    Online only price
    $ 61/mo
    Online only price
    2nd Month Free
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 61/mo $81
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    7.5'x10'
    Online only price
    $ 62/mo
    Online only price
    2nd Month Free
    Medium 7.5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 62/mo $82
    Online only price
    2nd Month Free

    No Obligation

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    10'x15'
    Online only price
    $ 80/mo
    Online only price
    2nd Month Free
    Large 10'x15'
    • Inside unit
    • 1st Floor
    $ 80/mo $107
    Online only price
    2nd Month Free

    No Obligation

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    10'x20'
    Online only price
    $ 97/mo
    Online only price
    Half Price Sale
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 97/mo $194
    Online only price
    Half Price Sale

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  • Save Impression

    9'x20'
    Online only price
    $ 98/mo
    Online only price
    Half Price Sale
    Large 9'x20'
    • Outside unit
    • Drive-up access
    $ 98/mo $196
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 116/mo
    Online only price
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 116/mo $155
    Online only price
    1 unit left!
    Limited availability

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    10'x15'
    Online only price
    $ 149/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 149/mo $198
    Online only price
    $1 first month rent

    No Obligation

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    10'x30'
    Online only price
    $ 211/mo
    Online only price
    2nd Month Free
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 211/mo $282
    Online only price
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 422)

January 10, 2024
Google Public Storage B B
Very corrupt business. I go to the 4060 morse road location but the company itself is robbery raising my rent nearly every month where I can't afford it anymore. I've been out of work for 6 months for medical reasons and my property manager is personally retaliating against me I believe. I am resorting to selling my personal belongings with the goal of no longer having a storage unit here. Be warned....don't do business with these guys. They get you in the door with a good rate and then find any and all excuse to raise it.
December 1, 2023
Google Public Storage Anthony Rondon
Clean spaces and very accommodating staff.
November 27, 2023
Google Public Storage Dan Sliemers
A nice storage facility and seems very secure.
October 4, 2023
Google Public Storage brandy miller
September 19, 2023
Google Public Storage David Shetlar
Typical storage place. Annoyed that revised phone app needed for access no longer remembers my password, so have to enter it every visit! They also raised the prices and require a $15/month insurance fee - a new moneymaking scam all storage places are now doing even if you have nothing of real value in the unit!
September 6, 2023
Google Public Storage Charles Rhoades
September 6, 2023
Google Public Storage Daniel Fuentes
July 20, 2023
Google Public Storage Jason Arthur
Yasi isa greathelp
July 12, 2023
Google Public Storage Anastasia Postoev
It was easy to get in and find the garage.
June 29, 2023
Google Public Storage Chase Burke
Always great to deal with. Customer service is top notch. Highly recommend!
April 5, 2023
Google Public Storage Katherine Lewis
Very nice people and very clean place
March 20, 2023
Google Public Storage David Echeverria
I rent a unit and Jazmín help me with the process
February 23, 2023
Google Public Storage Jason Enoch
Mr .Eric was great 👍 awesome to work with
February 21, 2023
Google Public Storage timothy keneavy
Don't do anything online, they don't work together with the actually location, so that way the can steal more of your money. I did my vacate notice online, received an email stating that I was taken care of. Was charged for the next two months, when I called, they transferred me around a couple time till I transferred back to my renting location. The lady there offered only to cancel my account with no refund. When I complained that this was suppose to be taken care of two months prior, she offered no assistance with a remedy, which leads me to be leave this is part of their scam. They also raise the rates every couple of months. Pretty shady.
October 17, 2022
Google Public Storage Lee Seigel
Very helpful for my first time!
September 29, 2022
Google Public Storage Chelsea Ahlteen
The 2221rome hilliard location is all you could ask for in self storage. Each employee that I have worked with have been cheerful, helpful and very knowledgeable. Hats off to Tonya for going above and beyond for us. We are extremely pleased and quite thankful to you and everyone here at store #26536
September 23, 2022
Google Public Storage Chelsea Hutchins
Jasmin is by far the most friendly and helpful lady I have worked with in a long time. She made sure we were all taken care of. I definitely recommend!
September 19, 2022
Google Public Storage Earl Rhoads III
August 27, 2022
Google Public Storage Dequavius Brown
It's a storage unit.
August 16, 2022
Google Public Storage Allen Pinder
Pam you was great
August 3, 2022
Google Public Storage Lafaye Glenn
Well this has been one of the worst moving experiences I’ve ever had I call to get a rate for my apartment the representative gives me a quote for a unit that wouldn’t hold all of my items so I’m forced to rent another unit to accommodate my other items which totaled over $300. Oh I was told that I could get a bigger unit later, while paying movers $150.per hour. Prior to that when I went to pay for my first unit and the clerk told me before she gives me the key to my unit I had to go online then and give them 5 stars at that very moment. So fast forward about 10 days I get a call stating I owe another $100+.00 for monthly fees so over 400 for 2 weeks. I pray that this is My last time ever having to us Public Storage
August 2, 2022
Google Public Storage David A
I wish we could get access 24/7 or at least a little longer then 9 pm
July 29, 2022
Google Public Storage Thallissa Bowman
Robin is awesome....made my day better than it could ever been. Great customer service. Recommend 100%
July 19, 2022
Google Public Storage Alvin Gray
Robin was very helpful and nice!!!!!!
July 16, 2022
Google Public Storage Tiara Kulp
Robin help me set it all up and made sure to answer each and every question I had she is really good at helping with first time renters
July 16, 2022
Google Public Storage Justin Inboden
July 15, 2022
Google Public Storage Wendell Webb
I've used this place a couple of times and I am pleased with the units. The Hilliard branch has a professional and courteous staff (like Ms. Robin) who will worth with you on rates and units.
July 9, 2022
Google Public Storage Doug Davis
Robin was extreemly friendly and helpful with our move in and move out.
July 9, 2022
Google Public Storage Troy Manley
Robin was very helpful today and I couldn’t have asked for an easier or more welcoming experience. Highly recommend.
July 1, 2022
Google Public Storage Marie Ellis
Fast, accurate, and great for the price. And Robin was so nice and patient, she walked me through the whole process and even helped me with the app
June 30, 2022
Google Public Storage Amran Muse
I am repeat customer. I like this place
June 29, 2022
Google Public Storage Damian Leon
Robin good attention
June 25, 2022
Google Public Storage R.P. Mayhew
Robin is simply amazing. Professional, polite and pleasant! Robin keeps her facility in very good order and clean. Highly recommend this location.
June 8, 2022
Google Public Storage Arda Yusuf
June 8, 2022
Google Public Storage Nick Brown
Robin was super great! She went above and beyond to help me today! 😁
June 7, 2022
Google Public Storage Belinda Hardin
Robin in hilliard is awesome! Get that girl a cupcake!! She has been great since 2020. She's awesome sauce!!
May 11, 2022
Google Public Storage Vitor Benigno Modes
Robin was great!
May 10, 2022
Google Public Storage Heaven Nicole
Great communication and reliable
May 4, 2022
Google Public Storage Shenee Rivers
We've been coming to this specific location for years and Mrs. Robin has always been helpful and finds us just what we need. They've always had the best deals and the nicest/cleanest storage facilities. If moving or in transitioning housing or even downsizing definitely recommend this location if it's closest or one of there sister locations.
April 29, 2022
Google Public Storage O'Neal G
Robin was great! Excellent customer service!
April 28, 2022
Google Public Storage David Johnston
Power was out at the grove city facility and Robin from Hilliard came out and was able to unlock the gate and let us in. She saved the day
April 28, 2022
Google Public Storage Dave Valentine
Great Service,
April 18, 2022
Google Public Storage Mevilyn Rogers
Robin is absolutely phenomenal when it comes to customer service, I have had storage units in my past that I can't even get a phone call back when I have a question, Robin always call back (PROMPTLY) never one or even two days later. Robin is so very supportive with anything that she has control of (Of course not the raise of the storage prices, that she has no control of) Anything else she is AWESOME!
April 13, 2022
Google Public Storage Quentin Thatcher
April 12, 2022
Google Public Storage D Lyons
Robin is alway so EXCELLENT to work with. Thanks again!!
April 12, 2022
Google Public Storage Mary Robinson
Robin at the Hilliard storage location made my unit change so fast and easy and she is always so helpful and sweet every time I have questions.
April 9, 2022
Google Public Storage Nisreen Mafarja
April 8, 2022
Google Public Storage HDTransmission and Auto Repair
paid for the space and ended up not needing it. robin took the time to get me squared away when no one would.
April 8, 2022
Google Public Storage Josphat Kiaritha
Great location, secure, access anytime with gate code, good customer care.
April 5, 2022
Google Public Storage Shamech Franklin
Robin at the Hilliard location was so helpful during moving process
April 1, 2022
Google Public Storage Annicia Chase
Robin has been amazing since day 1! I've rented here since May 2021 and I'm thankful for how much help Robin has been!
April 1, 2022
Google Public Storage Ayah K.
Robin was very helpful with payment options!!
March 30, 2022
Google Public Storage Andrew Hanson
I arrived at location in Hilliard to fix a couple accounting issues I had. Robin was awesome I got there right before she left and she took care of me and didn’t make me feel like she had somewhere else to be. Thank you so much Robin
March 29, 2022
Google Public Storage Aaron Owens
Robin is fantastic!! She has made moving in & moving out super easy. Her customer service is 6/5 stars. I would highly recommend this location.
March 29, 2022
Google Public Storage Tom Lindsey
Friendly staff and convenient location. The outside garage door unit served my storage needs with easy access.
March 26, 2022
Google Public Storage Jumarie Figueroa
Robin is amazing!!
March 23, 2022
Google Public Storage Candy Hobbs
Robin was the sweetest and helped guide me through everything. The units are EXTREMELY clean and nice. I chose this spot because of how clean and well kept it is. Thank you for my amazing storage experience.
March 23, 2022
Google Public Storage Dawn Williams
Robin has made my experience at Public Storage great! She is always kind and helpful and will go the extra mile to make sure customers are satisfied.
March 17, 2022
Google Public Storage Lee K
Hard to communicate with with, you have to leave a message and they'll call you back. Price on my unit doubled since I moved in. Otherwise an unremarkable storage facility.
March 12, 2022
Google Public Storage dustin [email protected]
March 3, 2022
Google Public Storage Reesea Fought
I've been a customer since 2018 and needed a larger unit because we are starting to remodel. Robin was so helpful ensuring that we got the size we needed for our furniture and explained moving from the smaller unit to the larger one. I am thankful that she was there today.
March 2, 2022
Google Public Storage Michael Williams
March 1, 2022
Google Public Storage Matt Xavier
The staff are always friendly and my unit was in good condition
March 1, 2022
Google Public Storage Vanessa Denney
Great spaces great people Robin is the best 5 stars!!!
February 26, 2022
Google Public Storage Chris Martin
Great place to keep your things! Safe, secure and convenient. And friendly staff.
February 25, 2022
Google Public Storage Harley Hansen
February 18, 2022
Google Public Storage Roman Risner
Robin was very friendly and extremely helpful!!!
February 12, 2022
Google Public Storage Crystal Badawi
February 1, 2022
Google Public Storage Jennifer jimenez
Robin is the best!!! Thank you!!
February 1, 2022
Google Public Storage Betty Brett
Robin heard me when I told her I needed a second storage unit and was able to get me one within a couple units from my first one!! So much more convenient, saving me so much time and steps!! Thank you Robin!
February 1, 2022
Google Public Storage Robin Brewer
January 27, 2022
Google Public Storage Juanes Avila
Great service
January 25, 2022
Google Public Storage Holly H
Absolutely great customer service. Robin is very responsive and helpful. She is never too busy to be of assistance. Can't say enough good things about Robin. Thank you so much!
January 22, 2022
Google Public Storage Barbara Brown
Great facility!! Even better was the help!!!Robin was outstanding helping us get set up with a unit and all the services that are offered. One of the most pleasant people we’ve ever come in contact with. Thanks so much!!!
January 8, 2022
Google Public Storage Caleb Lowry
Customer service was great and the staff is very nice and helpful
January 7, 2022
Google Public Storage larry blanchard
Robin is absolutely the best customer service rep I have encountered! She is ALWAYS kind, very supportive, and has the most pleasant phone skills! She is never too busy to provide great customer service. I appreciate her!
January 6, 2022
Google Public Storage Eyes Wide Open International
Kind and friendly staff! Robin is especially kind.
January 5, 2022
Google Public Storage Patricia Bourne
Looking for a place to store your belongings well look no further. Public Storage Hilliard is the place to go. I have been communicating with Robin and she is the best. She is so nice and is always helpful. I recently lost my key to my storage unit and I called Robin and she told me what I needed to do. In the meantime I found my key and I had already paid for a new key and she said not a problem…she immediately refunded my money to my account. So give them a try.
January 4, 2022
Google Public Storage Charles Holley
Excellent service
December 31, 2021
Google Public Storage Brett Hunt
December 31, 2021
Google Public Storage Jodi Green
We love Robin. She is absolutely amazing! Anything we need she's there! She makes our experience with Public Storage a vey good one!
December 31, 2021
Google Public Storage Haylee Rogers
Robin has made my time at Public Storage wonderful. She's always willing to help and provides excellent customer service and communication. We stored our belongings here for two years! Minus public storage raising their prices multiple times (which Robin has no control over) I would definitely recommend!
December 31, 2021
Google Public Storage Santiago Nolasco
December 30, 2021
Google Public Storage Julia Kozlowski
I had a great experience here and with Robin, she was very kind and helpful. She made the process super simple and easy and we were in and out of the office in about 10 minutes without any doubt, and we got a great deal! 10/10 recommend!!
December 10, 2021
Google Public Storage Osuohiofan10
Great service highly recommend
December 9, 2021
Google Public Storage Katie Frego
Robin is extremely helpful and friendly. She goes above and beyond to make sure the units are clean and to help customers with any questions or issues they may have. Thank you Robin!
December 9, 2021
Google Public Storage Ava'Maria Knight
Robin was the greatest. She is friendly, courteous and genuine. I love it
December 9, 2021
Google Public Storage John Racanelli
Robin did an amazing job. Completely and successfully walked me through the rental process, answered all my questions, and helped me through everything to make my experience easier and better.
December 6, 2021
Google Public Storage Debra J Thomas
Robin was extremely helpful with the setup my unit. She was a pleasure to work with.
December 5, 2021
Google Public Storage yourline johnson
I was pleased with the service that we got and Robin did a very good job thank you
December 3, 2021
Google Public Storage Michael Hawkins
Robin was awesome! Listen and took care of my needs. Awesome experience!
November 30, 2021
Google Public Storage lisa stotts
Just the fact that they have a clean, temperature controlled facility means everything but the price is right too! Customer service was fast! I made this review over a year ago. I had to pull out of my unit today. My rent is going up on my house and I’m making less money than I used too. This place was the best storage place I’ve ever had! Robin was so kind and helpful. The units are temp controlled and clean. Never had a mouse! Thank you Robin! Good luck!
November 24, 2021
Google Public Storage Darlene Kiner
November 24, 2021
Google Public Storage James C
Robin and Kellie B are great!
November 19, 2021
Google Public Storage Frances Shaw
Robin was extremely friendly, professional and informative. Would def recommend this location!!
November 12, 2021
Google Public Storage Victoria Seal
November 12, 2021
Google Public Storage Ron Crosby
The two ladies at the front desk was very nice and helpful. This is the best place to store your goods.
November 11, 2021
Google Public Storage Todd Kohl
great service from Robin
November 6, 2021
Google Public Storage Ahmed
Very nice people ver efficient Robin was great
October 30, 2021
Google Public Storage gulab singh
Very good service , staff is so much friendly and helpfully
October 28, 2021
Google Public Storage Stanley Winbush
Phil & Robin were great, took care of the entire rental process - professionally - Thanks for your help!
October 28, 2021
Google Public Storage Suzanne Dick
Thanks to the branch manager, Robin. She is a great person who took her time showing us everything and explaining all the details about renting a storage unit. We even arrived close to her closing time and she stayed over very graciously to help us get the space rented. She was a delight to work with and I would recommend if you are looking for a space to go talk with her. The storage space is very secure with camera for more protection and safety.
October 21, 2021
Google Public Storage Mark Quinn
Robyn has such a sweet personality, she’s such a people person who truly cares and loves her job -it’s very clear! I enjoy seeing her when I come in...
October 15, 2021
Google Public Storage Lisa Thomas
I have had a storage unit at this location for four years, I only have one complaint, and that is the price hike every year. Other than that it is always very clean and the grounds are very well kept. The customer service is amazing!! Robin who works at the front desk is always so friendly even when she has to call because I've been late. She always has such a great attitude, and is very professional! Thanks, Robin for your outstanding customer service!!
October 8, 2021
Google Public Storage Kayvonn Dooley
Outstanding customer service
October 7, 2021
Google Public Storage Emmanuel Wadsworth
October 6, 2021
Google Public Storage Carl Justice
Mrs. Robin was such a help with a key situation. Definitely recommend this company!
September 30, 2021
Google Public Storage Cameron Matlock
The Lady at the Hilliard 2221 Hilliard Rome Rd. location was very pleasant to work with great customer service and conversation. She is an asset to your business! Good job!
September 30, 2021
Google Public Storage Ashley Kelley
Great customer service!
September 30, 2021
Google Public Storage Paula Harvey
September 15, 2021
Google Public Storage Keven Jones
The best (Robin)
September 11, 2021
Google Public Storage Omar Ahmed
September 9, 2021
Google Public Storage Brian Fraley
Very clean storage unit. Robin does an amazing job with customer service.
September 2, 2021
Google Public Storage Humberto Figueroa
ROBIN WAS NICE
August 14, 2021
Google Public Storage Donald Hudgel
August 7, 2021
Google Public Storage Suada Omar
The cleanest storage unit I’ve ever rented. I’ve experienced one of the best customer service with one of the storage unit managers, Robin. She was a big help in the process. Thank you!
August 6, 2021
Google Public Storage Lilo N.
Ms.Robin was so kind and helpful to me during my first-time process of getting a storage unit. I’m a anxious person and she was just very calming and it made me feel at ease with the whole process :)! Thank you Ms.Robin!
July 28, 2021
Google Public Storage Evan Brofford
July 23, 2021
Google Public Storage Rhonda Gee
Robin was so very helpful and made it so easy for my daughter to get a unit the same day. She explained everything in detail to us and just made it a pleasant experience all around. Thank you Robin for all your help.
July 20, 2021
Google Public Storage Trulayne Phillips
Very friendly ms .robin here is amazing I just went through something with my boyfriend she has helped a lot made me feel better by just talking to me and helped my dog by giving him water
July 20, 2021
Google Public Storage Arin Williams
Robin was excellent and very professional!
July 17, 2021
Google Public Storage Linda Brooks
Robin is the best, thank you so much for all your help
July 15, 2021
Google Public Storage Craig Thornton
Robin was very professional and the unit was exceptionally clean. I would recommend using this facility again.
July 13, 2021
Google Public Storage Roland Batak
Awaomeee stuff, from Robin!!!👍🏻👍🏻😎
July 13, 2021
Google Public Storage bshiell05
July 10, 2021
Google Public Storage B
I've had a unit here for about a year now, and they've always kept the area clean and readily available as well as been great with working with me when it comes to payments, especially during these trying times.
July 9, 2021
Google Public Storage Robert Pumphrey
Great place to hold storage. Secure, private and the management is always available for answers. Great location.
June 26, 2021
Google Public Storage Jeff Welch
June 25, 2021
Google Public Storage Wal Mart
Thanks for ur great customer service skills very knowledgeable!
June 19, 2021
Google Public Storage John and Nancy Hoffman
June 18, 2021
Google Public Storage Brian Huff
Robyn the facility Mgr. was the most pleasant person to deal with. very knowledgeable & helpful. The company Public Storage should be happy to have her as an employee. Thank you Brian Huff
June 9, 2021
Google Public Storage Lotfi Lachemi
June 9, 2021
Google Public Storage Sierra Lacy
Ms Robin is the best storage manager I’ve had. She is flexible, knowledgeable and very sweet. I appreciate her and I’ve been a customer since 2017. She provides the best service and is always willing to help. I appreciate her very much.
May 20, 2021
Google Public Storage rob more
This is a great location! Never had an issue and the property manager Robin has been great. Can't recommend enough!
May 16, 2021
Google Public Storage April Inboden
Its clean and easy to access. I feel like my belongings are safe here. I'm giving it a 4 star because I've had storage spaces here for over 3 years and the rent has gone up a few times. I never received a notice that it would be going up even though they said they were sent to me.
May 15, 2021
Google Public Storage Brian Pentz
Was pleasant and Robin the manager explained everything in detail great experience would recommend public storage for your future needs.
May 12, 2021
Google Public Storage Shyqyri Lama
The lady working at the office was very nice and helpful. Excellent service.
May 11, 2021
Google Public Storage Steve Kroner
Robin was very professional and took time to answer answer all of my husbands questions. She is definitely someone you would want on your team. Thank you!
May 11, 2021
Google Public Storage LiBYaN 97
Robin was nice. Helped me move my bike to an outside unit where i dont have to struggle putting my bike inside... Edit: I’ve been here for over a year now and never had a problem. Unfortunately I sold my bike so I’m leaving the storage and Robin was nice enough to hold my other belongings in the unit until I can get them. Definitely a kind lady.
May 3, 2021
Google Public Storage Ebun Obisesan
May 1, 2021
Google Public Storage Daylisha
Renting a storage space was so easy that I thought it was too good to be true. 100% contactless if you order and pay online. Robin has excellent customer service. Upon booking, I received a call from her immediately to answer any questions I may have and she was very thorough. Robin is friendly and professional with an energetic, helpful spirit.
April 22, 2021
Google Public Storage Justin Moore
Great people at this storage site. They were extremely helpful the many years we did business with them and would definitely return if the need ever arises again. Robin is extremely helpful and makes the place run seamlessly.
April 20, 2021
Google Public Storage Chris Roach
Very helpful and easy
April 15, 2021
Google Public Storage Tabitha Marie
Robin makes this place wonderful. She was so nice and helpful. Thank you Robin!
April 6, 2021
Google Public Storage Manya Gradus
Robin provides amazing customer service and quick to response!!
April 4, 2021
Google Public Storage Codey Boyer
April 3, 2021
Google Public Storage Akayla Conner
Robin is a GREAT lady, helped me out alot!!! Props to her for running this place 😄
April 3, 2021
Google Public Storage Sok Chant
Love this places recommended this to anyone who need extra storages spaces Also the employee is awesome special thanks to Robin
April 1, 2021
Google Public Storage Chris Stout
I love this location I have been here for years. the new manager. Robin is great. Always really nice always asking if you need anything. .
March 31, 2021
Google Public Storage Shelby Williams
March 17, 2021
Google Public Storage Stephanie Morris
Robin was extremely helpful answering all of my questions. Great customer service!
March 15, 2021
Google Public Storage Kimberly Ayotte
The units were always easily accessible and the staff was nice. For our move out The lady manager, Robin I think, was very helpful. I moved in when they were Cardinal and had been there for several years. The only issues I had were that they had a dumpster but the one time I tried to use it it was locked, and that PS kept raising the cost on my unit so that by the time I left I was paying at least $50 more than it cost to get a new unit. But I always felt my unit was safe, secure, and accessible.
March 13, 2021
Google Public Storage Jamie Luna
Robin helped me so much! Such a great lady
March 12, 2021
Google Public Storage Dee Allgood
Very nice ty
March 9, 2021
Google Public Storage Lee Coleman
Very satisfied with Robin's help
March 7, 2021
Google Public Storage Armengol Cuevas
Good Overall Customer Service Thanks to Hema Perrera. Clean and well maintain property and storage bins. Highly recommend this location 2221 Hilliard Rome Road.
March 4, 2021
Google Public Storage Is Honey
The courtesy of Robin is great. I like the space and is in a very good location. They also have supplies for you to buy in case you are short with tape, wrapping paper, etc. Thank You!
March 3, 2021
Google Public Storage Becky Rehbeck
The winter storms brought a lot of snow and ice and the door to our storage wouldn't close all the way. We were in a hurry and needed to leave. Robin was so helpful, noticing the door and taking care of getting the door back on track and using a lock for us! She made sure we knew she had secured it for us and was very helpful in following up to make sure we were able to swap locks back. We appreciate Robin and Public Storage!
March 3, 2021
Google Public Storage Joshua Crowe
Best storage place in Columbus. Hands down!
March 2, 2021
Google Public Storage Carole Cross
HIGHLY RECOMMEND! I have had a storage unit at Public Storage in Hilliard, OH., for a few years, and the service at this location, particularly with Robin, is beyond compare. I travel a lot, and it’s good to know that my valuables are safe and secure, and that any changes to policy or entry options are swiftly communicated through several channels. Hands down, the beat experience I’ve had within the last 15 years.
March 2, 2021
Google Public Storage Jeff Scott
Robin has been such a great help!
March 2, 2021
Google Public Storage Kristina Bailey
Robin was very very helpful today. Very nice and pleasant to speak with. Very good customer service.
March 1, 2021
Google Public Storage Teddy Young
Robin was very good at helping me to cancel my rental. She's always friendly. My only problem with PS is the rental cost is a little high for a senior income.
March 1, 2021
Google Public Storage Chris M
Public Storage made the entire process extremely easy. I was able to do everything online, including setting up my move out date. Robin at this facility is very nice and will make sure you are taken care of. I will definitely be using Public Storage again in the future.
February 23, 2021
Google Public Storage Jessica Reed
I live nearby so I normally pop in to pay my bill. Robin is always helpful and super friendly.
February 13, 2021
Google Public Storage Richard Aldrich
Robin was very friendly. She helped me return a lock that a didn't need. She also directed me to a great local car wash. The storage unit was clean and ready for me to move in. I would definitely recommend the Hilliard location for any storage needs
February 7, 2021
Google Public Storage Summer Street
February 4, 2021
Google Public Storage William Enright
Robin is great! Her service has been impeccable and she gets things done whenever I have a question! Thank you Robin!
February 2, 2021
Google Public Storage Jaymie Olive
Robin was very professional and answered all my questions fully and was helpful in explaining all aspects of our transaction. Overall, a very pleasant experience
January 27, 2021
Google Public Storage Derek Bowling
Robin was very helpful and thorough with our interaction.
January 27, 2021
Google Public Storage Tha Brat
It was very nice talking with the manager Robin she was very helpful!
January 27, 2021
Google Public Storage Gail Sparks
Thank u robin such a great help.!!! Highly appricated!!
January 27, 2021
Google Public Storage Derek Bowling
Robin was very nice and helped with finding the right size unit for me.
January 22, 2021
Google Public Storage Chris Stout
Robin is so knowledgeable and kind. Anytime that I've needed any assistance with my unit or billing she is always there for help. I have had other companies in the Columbus, and Youngstown Ohio areas but nothing like the Public Storage Companies. Knock on wood since being with Public Storage I have never had not one drop of water in my unit. The last company I used in Columbus I lost $8,000. 00 in furniture. With Public my mind is at ease. Robing thank you so much for everything that You and your company has done for me.
January 21, 2021
Google Public Storage David C
We had a great experience with this facility and especially with Robin over the past 2 years. Thank you Robin!!!
January 21, 2021
Google Public Storage Melissa Pierson
Robin helped me and she was so helpful with everything. so sweet and nice. ty Robin so much.
January 20, 2021
Google Public Storage Phil V V
Robin provided Excellent service!
January 19, 2021
Google Public Storage sean stumbo
Robin is the best employee that is there at the storage unit company. She is very nice and Knowledgeable and helpful to make my stay with Public Storage Company. The units are very clean and secure I have not had no problems what so ever. When I am moving my storage unit from my old company to Public Storage I will be going there to get my needs taken care of.
January 14, 2021
Google Public Storage Terrell Walker
Robin was spectacular, the best you have, good example for other employee's.You guys better treat her right lol
January 7, 2021
Google Public Storage Karen Sparks
Robin, in the office was great. She helped open my account, get the storage unit I needed, and lock. I am from out of state and it was a blessing to be able to save a unit on line. Everything was ready when I showed up for my appointment. Robin was there and waiting. Answered all my questions and went over and beyond helping us. Thank you. I would highly recommend Public Storage.
January 2, 2021
Google Public Storage Ashlin Milligan
4 months ago I came in here and Robin helped me pick the best options for my needs.
December 31, 2020
Google Public Storage Jordan Ramsey
Robin helped me set up my storage unit and gave me excellent customer service
December 31, 2020
Google Public Storage Shaunte Brown
I originally rented a unit by calling a corporate number. After coming to The Hilliard location, I realized I needed a bigger unit. The manager, Robin quickly assisted me and helped me transfer to another unit! She was very helpful, friendly and professional!! I'll always promote this location!!
December 31, 2020
Google Public Storage Yasmine ABDI
Robin is the best manager. Made me feel at ease, she answered all my questions very clearly. She is doing a great job welcoming people. Highly recommend!
December 30, 2020
Google Public Storage Timothy Foster
Great service by Robin and other staff members
December 28, 2020
Google Public Storage Debbie Pond
Robin was very nice and helpful.
December 22, 2020
Google Public Storage Victoria Fox
December 16, 2020
Google Public Storage Vivien Petrey
Robin, the manager, is the only reason this place deserves 5 stars. She has gone above and beyond to help me multiple times. I cant explain how thankful I am to her! She is always friendly, the grounds are always clean, and I didn't have any problems with my unit. Robin even helped me find the right sized unit. However, this company's prices are high, their fees are too. The company is unwilling to work with you despite the pandemic going on and that ultimately led me to leaving.
December 15, 2020
Google Public Storage Hana Abdalla
December 5, 2020
Google Public Storage Jeff Mix
I want to thank Robin for the professionalism and politeness helping me find what I needed. Thank You and I look forward to working with you in the future.
December 5, 2020
Google Public Storage Chad Storts
December 4, 2020
Google Public Storage Amy
I have had a unit here for over a year. These people are always friendly. Grounds are always kept clean. Great customer service.
November 29, 2020
Google Public Storage Victoria Adkins
Lisa R. Was very nice and very helpful with questions I had. Thank you
November 21, 2020
Google Public Storage Timothy Jones
I decided to start a reservation online. I recieved a call from someone who basically stated that I need to complete the reservation to hold my spot. I'm not clear on what that means, because in my experience, when you make a reservation, you will have a spot. She went on to say that if I didn't "complete" the reservation, that if someone came in off the street and needed that unit, they would get it because its first come, first serve. So my question was, so that means the reservation is worthless? She then said she's not gonna argue with me. Who's arguing? I just want clarity, which I still didn't get. Extremely rude for no reason. Definitely will be looking for another place to rent. Won't give this place a dime. Ill build a storage out back to store my extra belongings before I give the Hilliard Rome Rd location my money. Sad part is most of the reviews reflect positive. My experience thus far has definitely not been that.
November 18, 2020
Google Public Storage Sahra Jama
November 17, 2020
Google Public Storage Dylan Severn
November 14, 2020
Google Public Storage Newman Jeremy
Thank you Robin for making the booking process easy. Great customer service
November 14, 2020
Google Public Storage Hazel Louise Piuri
Very clean. Gated lot and cameras on site. Prices for the most part stay around the same yearly, only had mine go up twice and it was for $2. Robin who works the desk is amazing...always friendly and helpful. 👍
November 13, 2020
Google Public Storage Quinn alcor
Great customer service. I had 2 units at once..very nice and professional people, even called me to notify me i left my work badge at their location.
November 13, 2020
Google Public Storage Brian Phillippi
Robin was awesome!!! Amazing renting experience. I highly recommend this location.
November 12, 2020
Google Public Storage Gabe Heslop
Robin was extremely helpful, tries to accommodate our needs
November 11, 2020
Google Public Storage Diana Alvarado
Amazing and quick service! Second time renting!
November 10, 2020
Google Public Storage Jerry Fisher
Went in on Sunday to get prices and other information and Lisa was very friendly, funny, informative and helpful. She should be a customer service trainer. Give that woman a raise.
November 5, 2020
Google Public Storage Keith Kelly
Robin was a pleasure to work with....outstanding service!
October 31, 2020
Google Public Storage Linda Hambrock
I needed to set up an additional storage unit and found the best prices are at Public Storage. Robin was so very helpful and found the unit size I needed. Quick set up and I'm ready to move my items in. Robin has always been so helpful whenever I have questions. Thank you, Robin!
October 27, 2020
Google Public Storage Tom Roberts
I went in to check and compare prices and Lisa was very informative and very friendly. She has excellent customer service skills and is very funny. She answered all my questions and was a joy to talk to. I would highly recommend this place based on my conversation with Lisa.
October 21, 2020
Google Public Storage Joe Brennan
Great service and security. I would highly recommend this storage complex. Robin in the office is extremely helpful.
October 20, 2020
Google Public Storage Kayla Miller
Robin was very friendly and helpful in finding a climate controlled storage unit. Easy process and only took a short time to get it set up!
October 19, 2020
Google Public Storage Ignacio Carreon
Lisa R is an excellent helping out with all my questions, she was very kind and helpful, she is very good at her work, is had a trouble with my unit and she fix the problem ASAP, I really love this place, if you need something contact her! I really recommend this place!
October 8, 2020
Google Public Storage Harry Starkey
New to this but Robin made it easy as 1-2-3. She answered all our questions. She was not pushy at all.
October 2, 2020
Google Public Storage Dale Williams
Robin was excellent and was very professional and explained everything clearly. Overall great service
October 2, 2020
Google Public Storage El Carter
Robin helped me get everything squared away for my company’s holiday offsets! Pleasure working with her and getting everything situated.
September 30, 2020
Google Public Storage J Jewel
I was helped by Robin who was extremely helpful ans explained everything to me. She is one of the best customer service rep I have ever met. She's a keeper.
September 30, 2020
Google Public Storage Ty C
Robin is freaking amazing. She’s helped out so much and I am thankful for her help and everything she has helped with. Thank you
September 23, 2020
Google Public Storage ma elga
Lisa was helpful.I like this place.
September 19, 2020
Google Public Storage Michelle Shriver
Robin is wonderful! Answered all my questions, I was in and out quickly.
September 15, 2020
Google Public Storage B Smith
Robin was great working with me to get what I needed and was nice to work with she answered all my questions
September 12, 2020
Google Public Storage Aaron Huerta
Robin was great quick and easy
September 10, 2020
Google Public Storage Kent Ziessler
ROBIN WAS WONDERFUL AND THE LOCATION IS PERFECT FOR OUR FAMILY!
September 7, 2020
Google Public Storage Courtney Betchie
Robin is amazing!! She is so helpful and such a sweetheart. Definitely recommend the Hilliard Public Storage location.
September 2, 2020
Google Public Storage Kathy Spurgeon
Robin was amazing, walked me carefully thru the whole process. A very valuable asset!!
August 26, 2020
Google Public Storage Denny Sealock
I would like to take the time to say thank you to say thank you to your associate Robin. My wife and I went through some hard times.Through her professionalism and compassion she helped us get back on track with our payments Public Storage should be proud to have her as an asset to thier company.
August 26, 2020
Google Public Storage Christian Moore
Robin was extremely helpful!
August 25, 2020
Google Public Storage Hilary Hatem
Robin was very polite and helpful.
August 18, 2020
Google Public Storage Mckfly And son
Great storage robin is very kind she always calls and has always worked with me about my bill and fees and with covid and how it has affected all of us to see kindness and help has been a blessing i recommend this storage to anyone
August 15, 2020
Google Public Storage Rebel P
We had a bad taste when we initially came here because the lady then had an attitude with us for no apparent reason. However, I’ve had nothing but good experiences since meeting Robin. She’s always helpful and informative!
August 15, 2020
Google Public Storage Tiffany Spangler
Robin who works in the office was amazing got everything we needed taken care of in 10 minutes or less. thank you so much.
August 13, 2020
Google Public Storage Abdirahman Ahmed
Robin helped me very well today
August 7, 2020
Google Public Storage Joseph Norton
Robin helped me figure out the size storage I may need and has been very friendly and helpful. This was my first experience with a storage unit and she made things very easy to rent from this company. Joe Norton
August 4, 2020
Google Public Storage James Wilson
Robin was a great help! Thanks!
July 27, 2020
Google Public Storage Nancy Wilson
Robin was great, but the electronic signature pad does not work. This would have been 5 stars if it had.
July 27, 2020
Google Public Storage stopitronstooop
Robin was very helpful and helped my mom get the right storage unit size she needed and made sure to go through the options available and helped us upgrade to an indoor unit, very friendly and knowledgable!
July 15, 2020
Google Public Storage Theresa Reyes-Port
Robin was awesome and very professional.
July 11, 2020
Google Public Storage Robert Glosser
Robin gave exceptional service
July 11, 2020
Google Public Storage Christine Hong
Robin helped me through leasing a storage unit today and i could not have asked for better service! she walked me through everything and made sure i was totally taken care of. thank you guys!
July 10, 2020
Google Public Storage Khaldoon AL Fadhli
Robin did good thank you for helping me
July 10, 2020
Google Public Storage Markus Bryant
Robin did an excellent job assisting me at the storage unit and also followed up with me later in the day to see if I needed any further assistance!
July 9, 2020
Google Public Storage Susan Brown
I’d give this pace 5 stars but solely for the customer service I received from robin she went above and beyond her duty she was extremely patient, polite, and professional,. I’d definitely recommend this place especially if you have the chance to speak to robin.
July 8, 2020
Google Public Storage Bridgette Celio
Robin was very helpful. Nice place very easy
July 2, 2020
Google Public Storage jason burk
Robin did a great job helping with my rental and when I was done with the rental! Great Service. I would use the storage again in the future if needed.
June 29, 2020
Google Public Storage Benjamin Jones
Robin was very helpful and knowledgable in setting up our first storage rental.
June 23, 2020
Google Public Storage Parichehr SH
Korin and Robin helped me so much Thank u
June 11, 2020
Google Public Storage Jane Wadsworth
Great service. Robin
June 9, 2020
Google Public Storage Julie Bickle
Robin was awesome to work with! She is very friendly and helpful. Would definitely recommend her.
June 3, 2020
Google Public Storage Robert Drewyor
Robin was great. Appreciate the service
March 27, 2020
Google Public Storage Nancy Carr
March 25, 2020
Google Public Storage Edward Baumann
Robin was extremely helpful! Great service!
March 19, 2020
Google Public Storage Tom Mannick
Robin provided top notch service. She was a pleasure to work with. I don’t like your company’s practice of arbitrarily raising rates for loyal customers.
March 14, 2020
Google Public Storage Isis H.
Robin was amazing, this is my first time using storage, she was super patient with me and made sure I was taken care of.
March 13, 2020
Google Public Storage Kiq kiq Mccallister
I would recommend. Robin is nice, knowledgeable and helpful.
March 12, 2020
Google Public Storage Rachel Crabtree
Robin was very helpful and showed me everything, would definently recommend this facility because of her. Thank you
March 11, 2020
Google Public Storage Colton Stanley
This place is great Robin was there to greet us and help us along as we got our unit. She was super friendly and helpful. Would definitely recommend!!!
March 10, 2020
Google Public Storage Debi Blair
Robin did an outstanding job in renting a storage unit to me today!!!
March 9, 2020
Google Public Storage Tracy Lewis
Robin was friendly and helpful. Rental process was very smooth
March 9, 2020
Google Public Storage Cartekids
Robin was really great she met me after close so that I could get a unit today!
March 7, 2020
Google Public Storage Bryan Turner
Robin did an excellent job of showing me the unit and explained everything perfectly.
March 7, 2020
Google Public Storage Olin Rife
Robin was awesome
March 7, 2020
Google Public Storage Melissa Bridgett
Great experience with Robin in securing our unit! Very personable - Thank you!
March 6, 2020
Google Public Storage Samantha Scott
Lots of great help from Robin
March 3, 2020
Google Public Storage Bobby Evans
Robin was definitely one of the best yet I've had to help me with getting into a storage unit as she did so quickly and made me feel as if my family was her family. Thanks again and great job on the help
March 3, 2020
Google Public Storage Logan Brining
Miss Robin was such a nice wonderful lady I fully recomend
March 3, 2020
Google Public Storage Tina Pillcorema
Robin was a great worker and helped in all ways possible
March 3, 2020
Google Public Storage jean byrne
Robin was very helpful
March 3, 2020
Google Public Storage Vicki Prince
Was great service very helpful and pleasant Robin
March 3, 2020
Google Public Storage Bobbi White
Robin was very kind and helped every step of the way explaining things thoroughly
March 1, 2020
Google Public Storage David Christie
Robin was very friendly and made sure that the size of the rental space would work for our needs.
February 29, 2020
Google Public Storage Lori Plinke
Robin was great!
February 23, 2020
Google Public Storage Amy Ellis
Jenny was so knowledgeable, kind, and caring. It is very clean and safe here. Thank you Jenny for making my first public storage or storing anything great.
February 22, 2020
Google Public Storage Jonathan Araujo
I like this place and súper clean , Robin help me a lot and she is really nice......I really like this place, thank you fort all....
February 21, 2020
Google Public Storage Michael Demorest
Great service!! Very well understood what was needed! Thank you, Robin!
February 21, 2020
Google Public Storage Chris Fox
Robin was great! Thank you!!
February 20, 2020
Google Public Storage Brandon Szink
Robin did a great job helping me get setup with my storage unit!!!
February 18, 2020
Google Public Storage Lisa Parsons
Robin was amazing too notch service. Very helpful and knowledgeable
February 17, 2020
Google Public Storage Dustin Hayes
Robimg helped me move out and dealt with the moving truck, she did wonderfully
February 17, 2020
Google Public Storage Carolanne Richardson
Robin was wonderful signing me up for my unit
February 16, 2020
Google Public Storage Bloodscar “Pat”
If I could give this a zero star I would. Do not rent a storage from them. They are never in the office during business hours nor do they answer there phone so if you need something you can’t get them because it’s a ghost town. No one is ever there ever!
February 14, 2020
Google Public Storage Bobby Lively
February 8, 2020
Google Public Storage Amber Young
Thank you Robin!!! You were fantastic ☺️
February 3, 2020
Google Public Storage Hector Troncoso
Miss robins is very helpful n knowledgeable of her work thank you for your great help
January 28, 2020
Google Public Storage Nick Smith
January 25, 2020
Google Public Storage Steve French
The process to secure out storage unit was made very easy with the help of Jill and Robin.
January 9, 2020
Google Public Storage Bruce Taylor
I tell you....that ROBIN is suuuuchhhh a sweetie pie! Talk about fantastic customer service and attention to detail...Robin has it all covered! This is what all businesses should use as a platform for customer service. Thank you so much!
January 9, 2020
Google Public Storage Tivis Farley
Robin was extremely helpful and polite. Would recommend Hilliard location
January 3, 2020
Google Public Storage Stacy Flowers
Clean upon moving in and couldn't ask for better customer service from Erica!
December 20, 2019
Google Public Storage Nate Sellner
December 3, 2019
Google Public Storage Olivia Calcote
November 20, 2019
Google Public Storage MONKEYMAYHEM8 i dont know
Robin was wonderful and made the process painless
November 4, 2019
Google Public Storage Jan Buttler
The manager at this facility was great!!! The facility is immaculate and I feel that my personal items will be safe.
October 30, 2019
Google Public Storage Bill Ellis
Enjoyed the service and thank you Robin
October 20, 2019
Google Public Storage Diana Brooks
Robin was very helpful
October 17, 2019
Google Public Storage Africa Moore
October 4, 2019
Google Public Storage Daryl “derail29”
Horrible people
October 1, 2019
Google Public Storage Amy Nash
Jill and Larry was very nice and got me the unit I was wanting. Fair price friendly staff . Didn't take long at all to get keys in my hands . Would definitely recommend.
September 28, 2019
Google Public Storage Chris Schmidt
September 28, 2019
Google Public Storage Megan Sengbusch
September 27, 2019
Google Public Storage Milena David
Thank you for your help and close attention, Robin.
September 17, 2019
Google Public Storage michael register
September 14, 2019
Google Public Storage holly mycroft
I had a great experience this morning getting a new unit set up by Robin. She was friendly and helpful and took the time to make sure everything was how it should be. I would definitely recommend this place.
August 27, 2019
Google Public Storage Greg Winborne
August 27, 2019
Google Public Storage Tommy Graham
Excellent friendly staff. Very clean & secure. Cheapest prices around with can't beat specials
July 29, 2019
Google Public Storage Michael Thornton
Larry was very helpful and the process for getting started was very simple and professionally handled. Much appreciated as typically one needs storage when life gets complicated.
July 29, 2019
Google Public Storage melissa brown
Great service. Larry was very helpful
July 28, 2019
Google Public Storage Laura Lockridge
July 25, 2019
Google Public Storage Mantle7
July 22, 2019
Google Public Storage Danny Lam
Great experience overall! Larry was very willing to answer any questions that I had and helpful throughout the reservation process!
July 21, 2019
Google Public Storage Tycross1000
The manager Jill is absolutely awesome and makes moving more fun than it normally is, 5/5 no doubt!
July 21, 2019
Google Public Storage Matthew Cross
Jill provided excellent customer service. Her presentation was very thorough and professional. Great personality and we will continue to use Public Storage on Hilliard Rome because of Jill. Thank you!!
July 9, 2019
Google Public Storage John Light (winterfresh)
July 7, 2019
Google Public Storage ThisAutumnEve
Jill was an immense help! Excellent service and excellent space :D
July 7, 2019
Google Public Storage k marie
This place is a joke ! I wrote a lengthy post on here and was asked to remove it. But once I move I’m taking my stuff from here and I’ll never use public storage again! The manager at this location is rude and she’s the main issue! Don’t rent here !!!
July 2, 2019
Google Public Storage Deena Staten
Larry was awesome! He explained everything and showed me around. Had a power outage but everything worked out :) Thanks Larry!
June 29, 2019
Google Public Storage Jonathan Schmidt
June 29, 2019
Google Public Storage Paula Wilcox
June 29, 2019
Google Public Storage Laura Curran
May 17, 2019
Google Public Storage Ashley Wagner
Jill is fabulous, great customer service and amazing facility.
May 17, 2019
Google Public Storage Katharine Bethel
I thought an out of state divorce was going to be the worst because I wasn’t sure how I was going to keep all my items from my dead beat ex but in all seriousness this place saved me! I was able to arrange the storage for about two months and the staff, especially Jill, extremely understanding and allowed my dad to fill up the unit for me and tend to the care. Everything was finally brought to me in great shape, meaning the facility was clean and tightly watched!
May 17, 2019
Google Public Storage Tracy philips
Very very friendly staff. Jill made me feel comfortable about storing my items there. Clean and secure place. Will definitely do business here and refer all my friends here. Thank you for answering all my many questions!
May 17, 2019
Google Public Storage Rebecca McNabb
I had a Great experience. The people are trustworthy and kind. Excellent customer service. Jill is awesome. She really went above and beyond to help me get my unit secured. I will only use this place for my storage needs. The best in the business.
May 2, 2019
Google Public Storage Koily Tern
Very sneaky people, sell you on a cheap plan and then start increasing it over the months by bogus amounts - make sure you have the money to be paying a place like this
April 28, 2019
Google Public Storage Crystal Jones
My son was looking for a place to keep his things for a few months until he closes on his first home, as he will be living back at home until then. He chose Public Storage on Hilliard Rd. Jill was great in helping him chose the right size to fit his needs! She’s very professional & so friendly. Facilities were very well-maintained. I would highly recommended Jill and Public Storage to anyone. Crystal Jones
April 28, 2019
Google Public Storage KRISTEN PHILLIPS
A possible move in our near future so my husband and I are checking out local facilities. Upon visiting Public Storage, we met Jill. She is what sold the place. Smiling, friendly, and knowledgeable of the questions we had. Being from out of town and out of our element is hard, but she made us comfortable. We will for sure choose Public Sorage if the move is made to Columbus
April 27, 2019
Google Public Storage Brittany Santos
Great facility simply because of the wonderful costumer service delivered by Jill.
April 16, 2019
Google Public Storage Qualitee Moshi
March 29, 2019
Google Public Storage Samantha Goodwin
Excellent customer service!!
March 29, 2019
Google Public Storage Hilarie Landry
March 29, 2019
Google Public Storage Mollie Herod
Jill was super helpful! She was able to answer any questions i had. She is awesome! Thank you!
March 29, 2019
Google Public Storage sara byrne
Jill is Amazing!! Awesome service
March 29, 2019
Google Public Storage Cinde Edgerton
Jill is amazing ... she will go above and beyond to make you happy.. what a amazing chic...
March 8, 2019
Google Public Storage Amanda Boggs
Received awesome customer service from Joann who really took the time to find the right unit for us!
March 2, 2019
Google Public Storage Angela Stevenson-Smith
Love this place. Great prices, clean, nice storage
February 23, 2019
Google Public Storage Emily Rogers
Jill was very helpful and everything made getting everything set very easy.
February 20, 2019
Google Public Storage Shavonna Price
February 20, 2019
Google Public Storage Anthony Castle
February 3, 2019
Google Public Storage brant bayes
January 28, 2019
Google Public Storage Cheerakee Boyles
Katherine was a great help. She showed us the unit and was very friendly. Recommend her to anyone looking for a storage unit!
January 25, 2019
Google Public Storage Mandie Trahan
I had great service by a lady named Jill. She helped me with all my needs. This place is nice and clean. I recommend it
January 25, 2019
Google Public Storage Alisa Brennan
Jill was amazing! Thank you Jill for your wonderful customer service!
January 25, 2019
Google Public Storage julie steele
Had all my needs met by an amazing person named Jill. She was lovely, polite, and efficient. Highly recommend.
January 25, 2019
Google Public Storage Brooklyn Fontenot
Great customer service...Jill was AMAZING!!!!
January 25, 2019
Google Public Storage Ashley J
I received wonderful customer service by Jill. She was friendly and professional. I greatly appreciate the experience I had all because of her 😄
January 25, 2019
Google Public Storage Shyla Freeman
Very friendly and courteous staff. Jill went over and beyond to make sure I had everything that I needed..
January 25, 2019
Google Public Storage Jessica Waldrop
Jill was very helpful! Great customer service and nice faculty.
January 25, 2019
Google Public Storage Alicia Chatham
Talked to a woman named jill today. She was so helpful in answering all of my questions.
December 3, 2018
Google Public Storage Nick Barnette
Jill rocks
December 1, 2018
Google Public Storage Travis Pedroza
Jill is awesome! Thank you!
November 24, 2018
Google Public Storage Zaid’s World
Great 👍🏼👍🏼
November 24, 2018
Google Public Storage Zahra “Sarah Omar” Muhidin
They stole all my stuff cause was late on rent over 5 days. $20,000 worth of products. Not a safe place to trust.
November 23, 2018
Google Public Storage cryptic pluto
Jill has great customer service she was really polite and clear. And when I sidnt fully understand she cleared things up .The place was clean and looked good.
November 23, 2018
Google Public Storage Madison Delane
Jill was awsome!! She helped get me all set up pretty quickly. She was very bubbly and great to work with. 100% recomended
November 20, 2018
Google Public Storage Ashley Hahn
The units were well kept and well secured. The employee named DJ was very helpful and friendly, he explained everything so we could understand. I highly recommend this storage facility!
November 14, 2018
Google Public Storage Denny Van Meter
October 31, 2018
Google Public Storage Matt S
October 25, 2018
Google Public Storage Robert Euton (SnowCabbage)
Great, affordable place to store stuff.
September 29, 2018
Google Public Storage Briana Cruz
Stopped by to check out pricing for a different storage unit for work. Jill was very helpful and I really enjoyed my time with her. Jill was very knowledgeable about the company! Overall good experience and loved Jill!
September 28, 2018
Google Public Storage Marybeth Born
August 31, 2018
Google Public Storage Elizabeth Steed
Rude attendant
August 25, 2018
Google Public Storage Sharon Bourn
We had Katherine and she was exceptional!!! Very helpful in telling us all the information we needed to know. We bought boxes and packing supplies. She is a great asset to your company.
August 12, 2018
Google Public Storage Alex Ce
August 2, 2018
Google Public Storage Yvette Harms
July 30, 2018
Google Public Storage Justin Rigoglioso
July 6, 2018
Google Public Storage Miahlaya M.
June 18, 2018
Google Public Storage Ryan Coffey
Super helpful and easy to sign up, transfer, and cancel units. Jill was a lifesaver when moving!
June 16, 2018
Google Public Storage David Music
I have rented here for a year and Jill has been the most helpful employee. She has answered all my questions I have ever had and has taken care of any issues that have ever came up. Definitely recommend coming here!
May 29, 2018
Google Public Storage Lawrenhxvichchfhghce Tabkvuvjgylor
Very friendly and extremely efficient truly enjoyed my experience would recommend to my friends in the future
April 10, 2018
Google Public Storage Anastasia Bradley
Great customer service! Jonathan was a pleasure.
April 9, 2018
Google Public Storage Ant Dungeon
April 5, 2018
Google Public Storage Christian Prayer USA
A great place to store things and processions if moving. Or just because you can. They have wonderful people that help.
March 18, 2018
Google Public Storage Eric Kimball
Jill was very helpful and reassuring for my son who has just moved to the Columbus area. Thanks to Jill’s help we were able to efficiently store his belongings in a clean and secure unit. Thanks Jill
February 26, 2018
Google Public Storage Carol Boggs
Jill is fantastic! She was very helpful and knowledgeable for move in proceedures. Will use and recommend this place always.
February 19, 2018
Google Public Storage Rob Long
January 29, 2018
Google Public Storage Tracy Turino
Excellent customer service and very clean and well kept facility. Love that it always had such a good smell and a friendly face behind the counter. Jill helped me out and even watched my dog as I loaded everything into my storage unit. Thank you for such great service! Highly recommended!
January 25, 2018
Google Public Storage Tim Castle
Jill is fantastic!
January 17, 2018
Google Public Storage Mrs H
Awesome place and great customer service! Jill was a great to work with!
December 28, 2017
Google Public Storage Autum and Dale Buckner
Your facility was very clean, and was my first time using public storage and Billi made me very comfortable and confident I made the right choice in storing my belongings here. Thank you . Excellent customer service !!
December 8, 2017
Google Public Storage frank thomas
Nice buildings but a little over priced.
November 26, 2017
Google Public Storage Rich Speakman
November 24, 2017
Google Public Storage Venkatasubramanian S
November 9, 2017
Google Public Storage Michael DeMassimo
I want to say that Jill at the Public Storage on Hilliard-Rome Rd is extremely organized, supportive, and customer-centered. We’ve been renting for close to two years and she has been a pleasure to work with. We look for a continued relationship. Our business has benefited!
November 9, 2017
Google Public Storage John Santos
November 5, 2017
Google Public Storage D. D. Mac
Very convenient, fast and friendly staff, would have given 5 stars except their policy is no prorated rent, you still must pay full rent even if you're only there a few days starting the new month.
November 4, 2017
Google Public Storage Traci Lindsten
Billi was excellent and thorough. The facilities are clean and very well maintained. The process was easy and the online special saved me money.
October 29, 2017
Google Public Storage Walter Jordan
Had it for year and a half, well maintained, but am not sure if the price was worth it.
October 8, 2017
Google Public Storage Mike rock
Excellent place for storage
September 21, 2017
Public Storage Tasha Butler
How can I find out when my stuff goes up for auction
September 18, 2017
Google Public Storage Zach Cihon
Johnathan was very helpfull and gives good information. I was very satisfied
September 11, 2017
Google Public Storage Ronda DeGenero
Jill manager very helpful and professional. Gates should open both ways. It was extremely hard to load unit. Because door was by gate, that accessed the hallway unit. The door also has the doorstop broke off. Had to figure out away to keep the door open. Clean facility.
August 29, 2017
Google Public Storage Mr Marko
Good place to store your items for a great price.
August 26, 2017
Google Public Storage Amy Fouts
August 14, 2017
Google Public Storage Chris Albright
This is the best place in the central Ohio area. Jill has helped me out numerous times. Such amazing customer service!
August 13, 2017
Google Public Storage Ron Nicholas
It's not the best choice in storage facilities, and certainly not my first choice. It was the only choice the day I had to have a storage unit. In my experience, the staff here exercise very little personality, it's all about money and little human compassion. Just numbers. CubeSmart, on Robert's Rd, or any CubeSmart is by far a better choice. Had they been open the day I needed Storage, I would not be writing a negative review . . . Though they deserve the criticism.
July 8, 2017
Google Public Storage Annette Whalen
Excellent
June 16, 2017
Google Public Storage John B
Very good experience, clean and well maintained. Jill did a wonderful job helping us!
June 14, 2017
Google Public Storage Angela Schaub
Jill is always friendly and has a smile on her face. Great customer service!
June 13, 2017
Google Public Storage Desiree Kauffman
I highly recommend this place, Jill was very accommodating.
May 31, 2017
Google Public Storage John Thompson
May 13, 2017
Google Public Storage Nathan Davis
This place is great! Very clean and the right price. I met with Jill when I moved my stuff in and she did an amazing job describing to me their policies and making sure I got everything in alright. Very easy to communicate with whenever I had questions and ultimately made the hassle of moving quite delightful! Very professional and definitely would recommend this place to anyone! Thanks guys!
April 18, 2017
Google Public Storage J P
Stopped to get info on my account Morgan was friendly and helpful did a great job
March 7, 2017
Google Public Storage D
March 5, 2017
Google Public Storage Darryll Jones
Jill was easy and I got in and out quick.
February 25, 2017
Google Public Storage Jill Laudenschlager
February 1, 2017
Google Public Storage Rachel s
Jill is fantastic!
January 21, 2017
Google Public Storage Danielle Truett
Jill was so awesome. She helped me get the boxes I needed for my storage unit. Would recommend to anyone. She's great.
January 11, 2017
Google Public Storage Zachary Brown
Jill, was absolutely helpful, kind and kept me laughing! She deserves a raise, your company will grow with employees like her!
December 15, 2016
Google Public Storage Kev Workmans
Such an easy process and great customer service with Taryn, thank you so much! Highly recommend Public Storage Knowdat
December 6, 2016
Google Public Storage Chris Straley
Jill is great. Quick and easy.
December 2, 2016
Google Public Storage Aleza Dye
Could not ask for a better experience. Taryn and Baxter rock
November 18, 2016
Google Public Storage Myranda Franklin
This place is disgusting! The staff have been pleasant but as far as storing my things is a different story. Someone is storing garlic or something but it has gotten into everything I own it's ridiculous and disgusting. My beds now smell like they took a bath in garlic 😵 needless to say finding another place to go.
November 18, 2016
Google Public Storage B
I stopped in this store a little bit ago to check out pricing. I am looking to rent out a storage space with a new company. Taryn was very helpful and very polite great customer service! I will most likely be back to rent a space in the near future.
October 25, 2016
Google Public Storage Josh Moran
I made my reservation online. Got a call a few minutes and made an appointment for the same day. Taryn showed me the unit, fou d that it works perfectly for me and was quick and courteous with the paperwork and processing. Rates are very reasonable. Reserving a unit online first will usually get you a discounted rate. Site is very secure. Well lit and monitored. I would definitely recommend this place for storage in the Hillard area.
October 19, 2016
Google Public Storage Joshua Sutton
Better options around, rude staff, never around.
October 17, 2016
Google Public Storage Kyleigh VanGundy
September 12, 2016
Google Public Storage Katie Cicero
Taryn was very helpful in getting us started with our unit. We had never rented a storage unit before and she made the process painless. She took lots of time to answer all our questions and concerns. I would definitely recommend this facility to anyone looking for a place to rent.
September 10, 2016
Google Public Storage Katie Cicero
We have never used a storage facility before. However, we are very pleased with the efficiency and friendlyness of Taryn. She answered all our concerns and questions in a very professionally friendly mannor! I would recommend this facility to everyone.
August 14, 2016
Google Public Storage James Armes
The attendant was very knowledgeable and thorough. I would recommend this facility to anyone needing extra storage.
August 14, 2016
Google Public Storage Bethany Thissen
Taryn & Jill are so nice & helpful!
August 7, 2016
Google Public Storage Ashley Light
I had a storage unit with a previous owner -Cardinal- and the difference is huge. Public Storage has improved the property so much. The customer service was so much better than with the previous business. Great experience.
August 5, 2016
Google Public Storage Maids Superior LLC
They have clean and secure storage units!! Great customer service:)
July 17, 2016
Google Public Storage David Harris Jr.
This was my first time getting a storage unit and they were clean and nice. Jill was very nice and she explained everything to me. She is awesome!!
July 15, 2016
Google Public Storage Nicholas Pizzurro
Jill was the best property manager ever. Thank you for all of your excellent work. Made my moving experience so much easier having her assistance. Thank you!
June 23, 2016
Google Public Storage Edaw Nnud
Wow, what a nice facility. Property manager Jill was so helpful and professional. Real class!
June 16, 2016
Google Public Storage Michelle Mullen
Wonderful environment. Jill helped me out, she was the sweetest and most kind hearted person there! I will definitely use this storage place again!
June 16, 2016
Google Public Storage Krystal Hill
Clean and secure...Jill is knowledgeable and provides great customer service.