Public Storage Self-Storage Units at 4600 Fisher Rd, Columbus, OH

Tina the best thank you so much

Tina the best she's so nice and she help me a lot thank you

Valerie is amazing, went above and beyond to help me out.

Valerie was super sweet and patient in dealing with some folks coming through to pick up some items. Despite my negligence in not giving a heads up, Valerie was more than accommodating and gracious when it came to coming over and asking if we needed anything. Great location and service!

Public storage is a decent storage facility Galbraiths the race a couple times but overall it’s a really good stores facility but Valerie that works in the office is amazing very helpful very very friendly very professional totally stunned by for her professionalism this lady will go far with this company if they’re lucky that keep her

By far the best customer service in town.. Sam made my move in as easy as possible.. super star employee

Was there for 3 yrs ,an my rent started at $140.00... When I left it was $260.00🤨😐😑 Hustlers

On 5/31/2024 was set to be my last day with public storage. I had a situation that came about on that day. However, Valarie who was working in the office was so helper and patient with me in handling that situation. Not only was she patient but help me bring it to a resolve. Not only on this day, but any other day I needed customer service, she conducted herself professionally, efficiently and effectively. Thank u Valarie and I wish u many blessings and success!! Kim Jones

Valerie was awesome! Great service!

Valerie was very helpful! Great customer experience!

I wish this was a 24-hour facility where we would be able to come and go as needed throughout the night, if necessary, without breaking rules. The policy apparently doesn't permit this, although it would certainly be very convenient. Otherwise, the grounds are safe and clean. This location is away from riff-raff, unlike many of the other facilities around Columbus. We don't need to worry about the safety of our property here.

It’s been some time but I wanted to leave a review for simply storage before being turned into public storage. I had done an online rental during covid. It was a weekend and it said contact free. I didn’t realize I wouldn’t have a way into the facility so I called and told them I had to go somewhere else because I had the movers following me to the storage. Long story short, I contacted the facilty itself and the manager told me I wasn’t entitled to a refund because I did the move in plus admin fees Actually I didn’t do the move in, in fact I couldn’t get into the property at all. They didn’t even have the admin part of it because I never saw them in person and it told them to cancel it as we were in route there once they told me no one would be there to let me in. They told me I needed someone at the facility to gain access. I contacted the district manager and he told me he would send me a refund, waited months with nothing. Called again he said he would send another out. I never received anything and he never returned my calls. This was $60.00 I threw away to them plus I had to pay the movers almost an hour longer to find somewhere else last minute and pay more money. The communication was not good overall, the manager at the office tried to say I had moved in, but they didn’t even give me a gate code to get in! I don’t recommend this place!

We have had no issue after the name change. The staff here is polite and very helpful.

Great customer service!

Chasity goes above and beyond for her customers!

Our family rents there! The staff is amazing! Chasity goes out of her way to be helpful

Chasity is so helpful.

Great place!

Chasity was awesome and the deal she gave me for 1st month free helped out so much this new unit is a game changer for my husband and I thanks again for your help

Decent place to store my RV.

Wonderful customer service!! Clean facilities and quick response

Awesome staff, very helpful. Clean facility. Easy and safe access. Not to mention the absolute best prices you're going to find!!

These lady's were fantastic ! Great prices and the place looks brand new,super clean!

Worked with Tammy the whole way the process and she was lovely and super helpful!!!

Great customer service very nice lady made the whole process easy as can be

Best customer service I’ve seen in a long while! Omg thank you

Great staff, great place!

Current Manager is amazing but this place used to be more amazing but over the years it's just gone to greed, besides replacing lights they just seem to want to fattin up there wallets, price raise after price raise,back in the day it was 24 hours in and out, along time ago a 10x10 was in the 60s,now in the past few years gone from 80s now up to 138, inflation is the excuse, I could see if our unit was climate controlled but it isn't

Had to stop in today to make some adjustments on my account. Chasity was very very helpful and made the process and absolute breeze!!

Okay storage place

Love my Store and my Customers

Held our reservation longer for us while we got our title together, super kind, efficient, and helped us out so much !

Chasity was very professional, cheerful and was a joy to work with in general

Secure facility and great prices.

Chasity was so kind and helpful ever since I called on Friday to get my unit reserved. I had various questions and she helped answer every one of them. I appreciate the experience so far!

Great customer service! Chasity got me taken care on very short notice. I would recommend. Seems to be a very secure site as well!

Very friendly service. Storage facility nice and secure.

Great Service

Chasity was great after the 3rd party made promises that couldn't be met by the actual company but she was able to give me a even better deal definitely a 5 star experience and employee godbless

If you need a storage facility that is clean and well operated, this is the place for you. The staff is professional and courteous. They go above and beyond to be helpful and make sure you have a great customer experience.

Friendly!

She was so lovely and called as soon as I booked my unit online.

Very very pleasant to deal with. Manager chastity is awesome . Ty

Chasity, the lady who works at the desk, is awesome and kind. She was very helpful and made the whole process so easy. Greatly recommend!