Public Storage Self-Storage Units at 4350 S Hamilton Rd, Groveport, OH

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Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
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5'x5'Online only price$ 37/moSmall 5'x5'- Upstairs/elevator
$ 37/mo $49Best Price Label2 units left! -
10'x20'Online only price$ 49/moParking 10'x20'- Uncovered parking
$ 49/mo $65Best Price Label1 unit left! -
5'x10'Online only price$ 51/moSmall 5'x10'- Upstairs/elevator
$ 51/mo $67Best Price LabelHurry! -
5'x10'Online only price$ 59/moSmall 5'x10'- Climate Controlled
- Upstairs/elevator
$ 59/mo $78Best Price Label1 unit left! -
10'x10'Online only price$ 74/moMedium 10'x10'- Upstairs/elevator
$ 74/mo $99Best Price Label1 unit left! -
10'x15'Online only price$ 105/moLarge 10'x15'- Upstairs/elevator
$ 105/mo $140Best Price Label1 unit left! -
10'x10'Online only price$ 106/moMedium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 106/mo $141Best Price LabelHurry! -
10'x20'Online only price$ 118/moLarge 10'x20'- Outside unit
- Drive-up access
$ 118/mo $157Best Price Label2 units left! -
10'x30'Online only price$ 158/moLarge 10'x30'- Outside unit
- Drive-up access
$ 158/mo $210Best Price LabelHurry! -
10'x40'Online only price$ 170/moLarge 10'x40'- Outside unit
- Drive-up access
$ 170/mo $227Best Price Label2 units left!
Nearby Self-Storage Locations
Self-Storage Near Groveport
Resources from the Help Center
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At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 289)
Had a wonderful experience with two great lady's Thank so much Brittany and Brenda for you help and understanding. Would recommend this place to my friends.
Brenda is the best! She was able to get me in a bigger unit that is way better suited for my needs!
Great place! Brenda is awesome and super helpful with any and all questions or concerns. Been a tenant for about a year and a half now.
I rented a 15 x 15 climate-controlled space at the Groveport location for 5-1/2 months and BRENDA the manager was kind, helpful, and has a very friendly personality . . . just as the reviews indicate. This is the main reason I chose this location because of the online reviews.
Brenda, the manager, is so sweet and helpful. She helped me get the right sized storage space for my family and I.
Brenda is a wonderful person at this location she did a wonderful terrific job help me out. I this she need a reward for a Wonderful terrific job and maybe even employee of the month For the rest of the year and beyond that
Was ok. We're able to use cart and elevator.
Jasmin helped me with the app and bigger unit
Jasmin was nice thanks
Jasmin helped me at closing time even downloaded the app thanks so much
Miss Brenda is kind and helped me out alot. She is fast and efficient..thanks From Ashleigh
Brenda is amazing! So helpful! Couldn't ask for better service!
Miss Brenda was awesome she has great customer service skills helped me out a lot happy to have someone like Miss Brenda around 😃
Ms. Brenda was so pleasant and went above and beyond to ensure my experience with this company was outstanding . Wish I could rate 10stars! She needs a raise!
Brenda provided excellent customer service. Helped me with a overlooked change in my policy with no problem. Thank you.
Mrs Brenda did a amazing job! Thank you so much.
I really appreciate Brenda and Simone at the Groveport Ohio location for being so caring and helpful when I needed their assistance . They are great and I'm very appreciative to them both.
I went to the storage I meet a lady name Brenda she is really kind and helpful . I love the storage because it s clean and safe . All the time Brenda there to help customer on business hours and thanks her for everything
Brenda is an absolute peach. Very helpful, answering all my questions, knowledgeable and patient. Thanks again
Friendly lady at this location is so helpful & knowledgeable
The office manager was very polite and helpful,showed me where everything was and asked if we needed anything else. Answered all the questions I had and was very knowledgeable and helpful.Recommend this storage facility to anyone!!
The manager was very helpful.
Went to check on unit and needed information about different units and the prices..... The lady I spoke with her name was Brenda and she was very informative and respectful and knowledgeable!
Brenda is a very, very pleasant and informative lady who answered every question I asked in detail. She also made me feel welcomed. She was not pushy, was very patient, was polite and very, very friendly. Brenda treated me like family, which for me that is very welcoming. Although there is a storage place closer to me and much cheaper, at this time, because of her professionalism, I’m choosing to stay here for awhile.
Brenda was verrrrry friendly and professional
Miss Brenda and Miss Terea (or is it Teresa??) were beyond kind and helpful to me and even did it on their lunch break. They went out of their way, even for what constitutes good service, to help me. They answered all my questions, actually helped me find something better than what your central call center had. (also a shoutout here to a guy named "Johnny" at said call center who was also one of most helpful and naturally courteous people I've ever talked to)... My need for this storage unit was because a "life grenade" sort of blew up on me, and this level of service and common courtesy was unexpected, and frankly flabbergasting. I thought things like this were long gone. Thank you public storage. Top to bottom. Seriously. C.M.S.
Lights are still out by unit
Kelly is the best! Great service!
Kelly was an amazing host!
Yes I was serviced by Kelly and her customer service was beautiful. Great attitude. Great experienc, very detailed and clear with the instructions.
Kelly was fantastic and very helpful
Kelly is super friendly :)
Kelly was extremely helpful and amazing! Thank you so much for everything :)
Great Service Kelly!
Kelly did a great job showing and giving information
Kelly was amazing!!!!! Had problems accessing my gate code for entry, took a little time but her customer service skills and ability to communicate and be personable made the wait feel like seconds!! She’s truly an asset to your company
Kelly was great very personable and vibrant thank you so much
Kelly was extremely helpful. And gave me excellent customer service :)
Kelly was very kind and helpful took care of changing my space with out any problems . Thank you !!!!
Kelly was very helpful
Kelly was a great help to me! She explained everything in great detail, great customer service and found me a great deal for my budget!!!! Thank you!!!!
Kelly was great
Kelly is a great person and very friendly. Helped me out with all my questions and concerns
Kelly showed us a spot for our camper that wasn’t big enough for our camper. She then went out of her way to meet us at another location to find a spot to meet our needs. That’s excellent customer service!
Kelly was exceptionally helpful and corteous
Kelly was awesome! Definitely recommend!
Kelly was awesome!!
Kelly was wonderful and very helpful
Kelly offered phenomenal service. I am grateful she was at work especially by it being a holiday!! Thanks so much!
Miss Kelly was very profesional and showed me múltiple units sugestión what size would work best for me. She was very kind and I would recomendó her and the facilita to anyone
Kelly was wonderful explaining and showing me everything will recommend people only coming to her. She truly is a wonderful asset to the company. A. Thompson
Kelli helped me in sign in a different locations. She is very helpful I would love to come back to this place in the future if I need a rental space
I have good customer service Ms kelly
Ashley was amazing, cool , an even made me laugh ! Highly recommend 🖤🖤
SCAMMING PEOPLE… Emptied our storage unit May 31. We called and asked what the procedure was for How to drop off lock and key. We called every day and left messages . They never returned our calls until June 4. They explained no one is at that location. Yet I took a picture of Logan who is there every day who could have returned our calls instead they want to charge us for a whole month due to not receiving our messages.
DO NOT RENT HERE!!! Scams customers when they try to leave. Raises rent ever 3 months.
BEWARE...HORRIBLE CUSTOMER SERVICE! They are never at the facility to assist you. You can leave messages after messages and they never return your call. Under new management. They raise the rent every few months with no warning.
This is the worst company I have ever done business with. They do not take care of their customers. There has been many many times I would stop by to make my payment in the middle of the day and there is no one around to be found. I live 100 miles away so I can't just stop by several times a day. And then they want me to pay extra money in order to pay over the phone. This place sucks. I can't say enough about how bad they are.
I'm glad they had a bottom storage unit and it will work out perfectly. I did speak with the family that lives on the property in the wife was very friendly the two kids were great and her husband was even more polite.
Kalom is awesome! Excellent customer service and extremely professional!
Kelly was great - went out of her way to make it available a day earlier than my rental. Great communication and follow up calls and texts! Perfect location! It all went super!! Thanks!
Kalom was great! He was very kind and answered all my questions and concerns. Kalom also helped me sign up for the Public Storage app that has a new feature to access the gate through the phone (very convenient as short person that can never get close enough to the keypad, haha). He was quick with our transaction and followed COVID-19 protocols during our short visit! Overall a good experience!
Kalom is awesome!! Great location, reasonable pricing and clean property!
Had an amazing experience... Sunny was very polite and helpful answered any questions i had and very informative
Waived my late fee bc their system was down.
Man that young lady quinn really is on her game she helpped me transfer units checked to make sure i had insurance and had great customer service. She conducted herself very well. I will be a repeat customer
Good units
Robin was very knowledgeable and helpful excellent service
Kalom was a cool dude. Much appreciated the help.
PLACE IS BOMB ASFF the manager QUINNN is by far the most nicest professional person I have ever met. I was blown off my feet with the excellent customer service I experienced &&& I would highly recommend using this location so you can get the same customer service experience I did
Robin helped out tremendously! Top notch cust. service was much appreciated!
I have never been more pleased with the customer service at a business than I was today with Quinn!!! I look forward to my stay with you guys!!!
I was impressed with how clean and neat the area was. Kalom was very helpful and showed me the storage units so I could make an educated decision. He did not have one available that I decided on but directed me to another location that did. Thank you Kalom for great customer service!
Awesome location very friendly and clean
Kalom
Public Storage in Groveport Is one of the best Storage places by far. I was helped by A worker by name Ms Robin she made my time deal with public storage the best sevice i have had in awhile..
Nice facility. Robin was friendly and helpful.
Excellent service from robin ! Thank you!
HORRIBLE EXPERIENCE!!!! Well for starters, I reserved a unit a week in advance, was told to bring a copy of email for easier service. After arriving there at my scheduled date, right off the bat I was told that my reserved unit was no longer available. After my initial protest, conveniently she found 3 of the same units that all of a sudden materialized. Then, after a promised 1.00 move in special, I was then informed that the promotion was over. So bringing my email with confirmed unit and pricing meant absolutely nothing. Cold weather is coming on, the whole purpose was to get my Harley in a climate controlled environment...not gonna be here that's for sure!!!
Do not rent a unit on second floor #3113 area the motion light stays on a very short time. It went out it was pitch black almost fell 3 times. Had to get a flashlight. They know about it and have not fixed it waiting for someone to get hurt, I guess. The staff members are professional, but it's not their call as to when things get fixed. They also need doorstops on doors, leading out side, you have to search for something to hold doors open. Maintenance needs to get on repairs.
Kalom was amazing! It's one thing to make a purchase, but it's another thing to be treated like you are appreciated as a customer! Kalom was very nice, inviting, and extremely helpful throughout my storing experience! The facility was also very clean, and all my transactions were quick and simple. I would highly recommend.
They should have the gates open 24hrs for the customers to get in and out of there units. Plus there prices are going up every 6mths. I only have my things in there till my house is done getting builded.
I walked in got help right away Kalom helped me he was very helpful and nice i got a storage unit i needed he walked me through everything i recommend this place my sisters husband has also used them i like that it is hidden also they have outside units and cameras very convenient 😀
This was a breeze! Looking for a large climate controlled unit. Reservations Dept helped me find it. Kalom greeted me with a smile, showed me my unit, explained how everything works. He was friendly and efficient.
5×10 PERFECT!
Sylvia and justin where awesome always willing to help out and provide the best customer service. Wouldn't go anywhere else 🤩
Kalom fastest friendly service with a smile honest
Juanita was wonderful! She was very helpful finding me a unit and explaining all my options!
Juanita was very helpful and knowledgeable about the storage units.
Kalom was awesome !
Great rate, slight price increase shortly after moving in
Kalom was extremly helpful! Lookong forward yo storing witn you guys!
All their promos are bait and switch.
Kalom was great! I haven't had too many good experiences with storages in the past and he made my move in so smooth! I'm so glad I came here!
Kalom was extremely helpful! Very professional! So glad I came here!
Kalom was the desk manager for our visit. He walked us through the property, and was generally very helpful. That in conjunction with the low prices for storage was a deal!
Kalom : awcame back to get a unit again. I was pleased to find out that kalom was back working here. It always seems to run better whe. Hes the one running thing.
Daric was very friendly and helpful. I booked an upstair unit online without realising it. Daric helped me found another one that I can just drive up to and unload my stuff.
Daric is super dope.
I would give "0 STARS" Please DONT Rent a unit here. We rented a unit from here. We went out of town for couple months and forgot to pay. They DRILLED my lock and STOLE ITEMS OUT OF MY UNIT. We got our things out and we were MOST DEFINITELY MISSING ITEMS. We had a few electric PLUG in heaters and a thick solid metal fruit dish. We have strong belief The lady that is at the front desk majority of the time was seen one day with her husband on top floor leaving as In sort of a hurry when I arrive one day so We believe her and the husband were the ones who got into our locker. Those we're just SOME of the noticable items that were gone. we are missing a quite a Few things. DO NOT RENT your things will be STOLEN.
Juanita was dope!!!!!!
We had a positive experience at the S. Hamilton Rd storage Groveport Ohio She was very helpful and coutress to us.
Sunny was extremely nice and helpful, helped me let go of my worry of storing thing somewhere I wasn't.
Daric had helped with help of knowing what to do when we lost the keys told us how to take care of it and so very polite and understanding this is a great place
Great Service great People did review for Mrs Roberts
It was a great experience provided by almost all of the staff members. They handled my problem that i had in a fast and timely manner. There are allot of storage options i could have chosen around the area i live it. (seems like there is one around every corner these day). Im glad that i chose public storage because to continue to deliver amazing customer service!
There are a number of storage facilities near my home but none could provide a better experience in customer service and facilities. During my initial call I spoke to Sunny who asked me what I needed before making suggestions. She answered my questions and I felt comfortable in my inquiry. When I arrived the next day, she was there to complete the process in a courteous, friendly, and professional manner. The facility is clean and well-managed. This was a positive experience from start to finish. Thanks Sunny!
24 hr access????
Sunny was very helpful and professional. I recommend this storage company. Excellent place.
Checking in was fast and easy. The place is clean and secure and Daric who handled my check in was very nice and explained everything.
I have used this location in the past and have had the best experience each time. Sunny is awesome and very knowledgeable.
Nice place , had to tow a car from there and the manager was very chilled
Sunny was very helpful and will be referring my friends to her store.
I’ve been at this location for 2 years. Never had any problems at this location. Sunny is very nice and also quick to help me get squared away.
Several issues when I first began my move in. Let me start by saying the staff has been fairly friendly... When my unit door would not close, they did give me an alternate one for the time being until it was fixed. 1) The elevator in the climate control section worked perfectly the first couple of times. The next few times, the lights in the elevator were out. Mind you, there is no stairwell that leads into this building to the second floor from the outside or any other location within the building. I had to get my things moved so I used my phone flash light while praying the elevator would not break down as I am on it in the dark. I let the office know immediately and they said it would be fixed when the maintenance could get to it. Go back a few days later and the light was back in, then again, the light was out.... 2) The place often looks like a dump.... It does not look like they keep up appearances of the hallways as there is constantly trash in them... I really do not understand why I am paying $60+ per month for that.... It seems my rent cost goes up every so often which is a part of business, however, I was not notified this change was going to take place until the amount was deducted from my account. Each and EVERY time I have gone to my unit that is climate control, I am dripping with sweat after doing some light work in the unit. In addition to this, the elevator to the second floor of the climate control section was without a light for several months with no resolution date from management. In addition to the light being out, the elevator broke down and was down for quite some time. This elevator is the only accessible way to the second floor. If you need an elevator you must enter another part of the building and find your way to your unit or utilize stairs; which are not accessible from the outside unless someone props the door open. Recently, I have been to my unit and an EMERGENCY exit sign has been broken and hanging down by wires. Anyone 5'10" or above can not walk without having to duck. I have not experienced a unit such as this with Public Storage. However, I did live on a different side of town.... A business chain such as Public Storage should not differ from one side of town to the other. Policies and upkeep should be the same across the board.
$615 for 60 days for a 10'x20' unit... Thieves and Liars!!!! Again that's $615 for 60 days for a 10'x20' unit. They will also cut off your lock, add two more, then charge you $70 for it all. AVOID LIKE THE PLAGUE!!! Friendly Staff - Insane Pricing - They will threaten to auction off your units contents!! This is extortion plain and simple. I ended up paying $615 for 60 days!!! They then threaten to auction off the car it contains if I don't pay the amount no one agreed upon. I pay $100/ month to store a car in another city and this has never happened in the three years its been there. Public Storage is a terrible company with punitive policies.
Good clear explanation of procedures, Sunny was warm and personable.
Sunny is the best person I have had an experience with in obtaining a storage unit. She is super friendly and knowledgeable. I showed up without my wallet and not enough money..she still helped me..she set me up for a storage unit and I went back home to get my wallet and some more money and my debit card..everything went much faster than I expected when I returned..and price was very reasonable compared with cost for smaller units. I would definitely recommend this place and Sunny to anyone.
Katherine was oh so nice and helpful! Helped me move out of my locker!! I was locked out of my unit and she defuted the problem and refunded me as well! Love this facility
He was very patient and professional. 5-digit property number is 25742
Katharine was so incredibly helpful today helping me get to and from our corporate units and to put new locks on. She is a charm to talk with and went above and beyond with me today.
Sunny is awesome! I will recommend her store to everyone!
Sunny was very professional. She showed me the storage unit and got me in and out quickly! I will recommend this storage place to everyone I know
Juanita and Melissa were awesome!!!
Ms Sunny, representative, was very friendly and Helpful!!!' Location was neat and clean, I would give 5 Stars!
I absolutely love the customer service, especially Sunny. She was pretty amazing!
Juanita was very professional and helpful !!
Super easy check in.
I was having a frustrating day wirh Public Srorage, calling one place getting no answer, until I called and left a message at the 4350 S. Hamilton Rd location. I received a phone call back from Daric, who was the most helpful & pleasant person anyone could talk to. He went over & above the call of duty to help me get what I needed. Daric bless you and Ms. Juanita
Just signed up yesterday (4/25/18) with Public Storage. Sunny was extremely helpful and the registration process was painless and quick. Glad I moved in.
This place is horrible
5 stars for price, availability and service. Clean and secure facility, attentive and available staff. Convenient location too.
Had a great experience quick and easy in and out in 10 min the lady working made it very easy for me with my daughter.
red hair lady at the counter has been on the phone for 30 minutes trying to make a reservation while my friend is waiting to get a storage room
the staff were very helpfull . especially worker Sunny who handle all my concerns.
As someone that has used storage units for many years, I can definitely say this is one of the best. Great management, very clean, and most of all, secure. No brainer.
Security is great. Bug free. Staff is wonderful friendly and informative.
Katherine did an awesome job in accommodating my needs
Set a appointment for 3pm and no staff was there until I called corp after 2.5hrs they sent someone from another location. Raven helped me,and did a great job! Waiting 2.5hrs in 5 degree weather just left a sour taste in my mouth.
Crystal was great and very helpful
Great place!!!
Sunny was very kind, patient and she has great customer service. Thank you Sunny.
Sunny is very helpful and polite. We are extremely happy with this location
I will NEVER do business with Public Storage. To begin with, this location is AWFUL. Access and egress is far from convenient and the exit doesn't even have a signal light even though it is at a busy intersection. I made a reservation online. The move in price quoted to me online said nothing about requiring insurance (minimum $11/mo in addition to rental rate) or requiring a special lock which you either have to buy from them or bring to them before you can use your unit. They will lock your unit with their lock so you can't use it if you have not fulfilled one of the noted requirements. Further, the unit I reserved is on the 2nd floor. The attendant waited until AFTER she swiped my debit card to tell me that the elevator was broken. When I told her I no longer wanted the unit, she offered to reverse the charge on my card. She did not offer to change it to a ground floor unit. Finally, after making a couple phone calls, found out that she could not reverse my charges, and it will take a week for the money to be returned to my account. So I did not move anything in but I have to wait a week to see if they are actually going to return my money or charge me a month's fee for a unit I never actually used.ASK QUESTIONS ABOUT ALL THESE ISSUES BEFORE YOU COMMIT TO A LEASE!
Friendly staff, clean facility, affordable rates!
better than uhaul in obetz for sure!
Kalem was Super friendly and efficient. Showed me my exact unit. The elevators. Carts. Everything. All I have to do is move my stuff. Thank you, Kalem!
Kalom 1 the young man was very helpful
Very professional and home feeling. Kalom was very helpful and experienced in helping us! Great place.
Kalom was God sent, he walk me through the process, and got me set up with a unit that was big enough and affordable. The property was very clean and would recommend. Thanks again Kalom. Mrs. Lori
Cool place
I have rented here for a long time. When I first got the unit it was suppose to be in a climent control section. Here recently I found out that it is not a climent control and that my locks got change and they had to have a locksmith come out to take off the old lock, but they gave me a new lock. Like I said I have had the unit a long time and the price keeps going up for what?
Kalom was excellent!
Not happy with this place at all. Not only has my monthly bill doubled in the last 2 years. But the gate that is next to my unit has been busted and chained shut for the last 6 months. Will be leaving this place very soon
Kalom Did a wonderful job, very helpful despite being very busy.
Kalom offered excellent customer service!
Kalom offered incredible customer service! He was thorough with all of his explanations of the companies policies and procedures!
Kalom is awesome he really helped alot!
Kalom was always helpful and in the office to help you!! Wonderful customer service!!
Kalom is a great manager. Friendly, knowledge and helpful. The property is clean and secure!
Kalom was very helpful and nice; he provided excellent customer service!
Kalom was great and he made our experience wonderful. Good job.
Kalom is the most polite young man. He has always been very helpful. Great asset to your company.
Mrs. Cheryl is extremely helpful and polite. Every time I go in she brightens my day.
The light by my unit has been out for a year and they have raised my rent twice without any notice
I believe it was Charyl that helped me, she was great on informing me on how everything worked.
Clean place and very nice manager.
Kalom was very helpful and friendly. Answered my questions and showed me the up most respect.
The young man Kalom that help us was amazing and very pilot and super nice one of the best costumer service experiences I've had..
Kalom was very proffessional property well maintained!
Kalom was extremely helpful!! Storage unit very clean
The manager was so polite and awesome.
Kalom was very friendly and professional! A+ service! Good pick this time PS...ive come across quite a few horrible picks
Kalom was great I was well helped well advised and well directed! I loved it!
Was not told when reserving my unit that it would be in a building on the second floor-with no AC, using a regular size elevator to bring my belongings up. Nor was I told that I would have to pay for insurance until I was ready to check out. Very inconvenient and expensive for what I got.
Kalom was awesome! Excellent customer service
Went in to pay my fiancée bill...Kalom was very nice!!!
Kalom was awesome! Although his facility didnt have the size i wanted...he was great!
I rented here last summer and had an excellent experience. Returned this summer with dorm items and am greatly satisfied. Kalom is wonderful. The place is clean, well lit, and I feel safe.
Horrible experience. Hidden fees they charge you double rates of what you think your gonna pay they lock in you and milk you for every dime...terribke self storage. Plus looking at these reviews I believe them to be fake...they are all about associates and not actual facts or explanations
Juanita was the bomb! Explained everything and was super helpful. Very nice to deal with!
Kalom was very courteous, fast and informative. He found us a great deal and got us in and out efficiently. Thank you
The courtesy the patient and how fast it took to get the storage thank you for your patience in time. and have a blessed day
Lindsey was amazing. Great customer service.
Miss Williams was extremely helpful made me want to go out and tell everyone about public storage
Lindsey was great! She was very nice and friendly and she also helped me find the perfect storage space that was right for me.
Cheryl and mindi very helpful
I'm set up as a company & that is supposed to have 24 hrs access. Now I'm here with a full load during after hours & no access allowed. So now I must go back & unload where I started. Very upset that I have to double work & pay for useless gasoline! Now I'm on the phone with customers service, telling them that I been calling the office location for 3 days. No answer, left message but no returned call & all they do is leave a message which that same thing that I've done for 3 day but yet to be fixed! ALSO, the customer rep was rude & hung up on me while I was talking about placing notes in the computer for a manager. Sad way to do custom service all the way around. 👎 Update, now that I finally got them to answer after 3 days. We get started on fixing the problem & I'll be damn if their system didn't just go down. Now I'm to wait for a call back again, which was unsuccessful over the last 3 days. HELP!!!!
Customer service is excellent. Mindy was very helpful.
Kim was very nice to work with. She showed me where the unit was and the easiest way to get there. The property is very clean.
Great help and friendly manager.
Lindsey was awesome and got in right away
They are friendly and super clean. Safe location. Lindsey is awesome and very informative.
Kim was helpful and had great customer service.
Lindsey was very helpful and pleasent to work with.
Cheryl was very sweet and a huge help to me in renting a storage unit! It took me a few days to find a place in the Columbus area for the size I needed and I am glad I rented with Public Storage.
Juanita and Cheryl were very helpful
Lindsey is amazing. She made sure that I got exactly wat I needed at a great rate and I would definitely recommend this site to anyone needing a storage unit!!!
Juanita made my move in fun and easy!!!
Juanita was very helpful and nice!!!
Juanita was great!
Lindsey is Awesome! My family & I appreciate her wonderful service EVERYTIME we needed her. Thank you sooooo much Lindsey for making our stay at Public storage successful!!!!!! Parks Family Mike, Norjuan, Arielle & Caleb 😄
Juanita was very helpful, although she didn't have a 10x20 she led me to a location that does. Thanks Juanita
Juanita is a great person and great employee!
Juanita was great!
Juanita was very helpful and concerned with the fact that my unit door wouldn't closed. Very friendly and enthusiastic
Cheryl was very helpful on the phone and even when i went in to get my storage unit cherly explain how every thing work and all what you had to do .five stars
I am very satisfied with the service Lindsey provided. the facility is clean and the driveway is nice ave clean of all debris as well
Kim is awesome...very helpful
Lindsey is a very fun bubbly young lady. Im glad to have had her open a lease for me.
Lindsey is wonderful. so nice.
Clean facility, friendly staff. Reasonable prices
Lisa was very friendly and helpful! Great experience
Lisa is a very friendly person and always in a good mood when you come in
I really like this location. Lisa was very courteous and helpful. She got me the storage room that I really wanted. Overall I would recommend this location if you want to store your things in a nice clean storage room. Thank you, Lisa for the help. I appreciate that!
Lisa did a great job getting us checked in showing us the unit.
fast courteous helpful clean. Lisa was a big help.
My friend and I went to get a storage unit, we were helped by Lindsey and Lisa. They were both very friendly and helpful. They made the decision for my friend much easier by letting her know what items normally fit in each unit!
Lisa was fun and friendly, the storage unit was clean and had lots of room.
Great service by lisa and Lindsey and the units are nice!
My experience at the 4350 South Hamilton Road location in Groveport has been absolutely wonderful! Lisa is very nice and helpful with all of my questions and needs. I would definitely recommend this location to anyone that sees Lisa. I will definitely use this location in the future!
Excellent experience. Lindsey was more than helpful. She was polite and explained everything in detail. This site is a hidden gem for me. Thanks!
I can not remember any place I did business with that gave me better service than this location. I had worked with Lindsay before and today Lisa took care of me. She was a joy to work with and met all my needs. I would recommend this location to everyone. I could go on and on, but all I need to say is that the folks who work here, Lisa and other aim to please.
Lindsey was very helpful in every way. Thanks so much!
The customer service rep was very informative and helpful. Would recommend this place to all my friends that were in need of a storage facility. Not sure of the young mans name BUT...... he was TOP NOTCH!!!! Thks again:-)
It was great! Lindsey was fast and friendly. Please go there to store your personal belongings. Thanks Lindsey!
Not bad, easy enough to get through paperwork and lady was really nice
The climate-controlled environment is the best thing: nice and cool air conditioning in the summer and heated in the winter. Great if you are storing things for a long time and don't want them to be exposed to extreme temperatures, like books or collectibles. The building seems really clean with no signs of any pests. Lindsey, the attendant, is very friendly and helpful. It is not located in the best part of town, but it is far enough away in an industrial area so to be pretty secure and out of the way, and seems safe enough. The prices are very competitive and a great bargain.
Yay Lindsey!
Very friendly staff. Used the 800 number to set up the reservation and then drove straight to the site. It couldn't have been easier. The location is perfect, right next to the highway.
My experience was wonderful Lindsey was very helpful and very great with my daughter running all over.
My experience with storage unit was great . I will have to say that Lindsey was a great person that made my experience a good one. Lindsey has done a great job above and beyon the call of duty. It has been a great time while here thank you Miss Lindsey .
Place was clean and very efficient
Improved a lot.
This is a great place. Very well kept and clean! I love this place and it'd cheap!
Lindsey was very helpful when I needed a storage unit, anybody needing local storage with great access give Lindsay a call.
Lindsey provided me with excellent customer service. Keep up the good work!!!
Lindsey is nice and wonderful. She is a keeper and don't ever get rid of her if you do I won't go there any more. That's right she is that awesome. Thank you for hiring her. the next time I go there I will only take Lindsey.
Great place and Lindsey h. gave me great info n helped with all my questions she's a keeper thank you
Great job Lindsey! Would rent a unit from you anytime!
great service!!!!!!!! thanks Lindsey
Very nice and professional. If I ever would need to do this again I would choose public storage and ask for Juanita.
I just rented a storage unit from Public Storage. It was a fantastic expereince! The Manager, LINDSEY HEARON, ROCKS!!! She was courteous, informative and very professional. Lindsey took the time to take me on a tour of the facility- highlighting the security features and the advantages of renting from Public Storage versus the competitors. The facility was clean, and it's apparent that she runs a tight ship. I am very pleased. Thank You- D Note: I have NEVER took the time to write an online review. However, in this case I felt it neccessary to do so. Because of my expereicnce, I would rent from Public Storage, again.
Public Storage was a lifesaver while we were selling our home! The manager, Mario was absolutely outstanding! From the beginning, he helped me decide on the right size of storage unit and was always courteous, polite and professional. The facility was very clean and well maintained inside and out. I was so impress with Mario and Public Storage, I contacted our real estate agent to pass on the good word of Public Storage! Public Storage is fortunate to have the caliber of professional as Mario! Thanks a million Mario and Public Storage!
Public Storage was right on time when I needed them. The place was super clean and the onsite personnel was extremely helpful. Thanks !