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Address

2719 Morse Road
Columbus, OH 43231

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

614-416-8471

614-416-8471

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Car Storage
  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

614-416-8471

614-416-8471

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Car Storage
  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    4'x3'
    Online only price
    $ 17/mo
    Online only price
    $1 first month rent
    Small 4'x3'
    • Climate Controlled
    • Locker
    • Upstairs/stairs
    $ 17/mo $19
    Online only price
    $1 first month rent

    No Obligation

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    5'x5'
    Online only price
    $ 23/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 23/mo $30
    Online only price
    $1 first month rent

    No Obligation

  • New

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    5'x5'
    Online only price
    $ 26/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Outside unit
    • Drive-up access
    $ 26/mo $34
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x4'
    Online only price
    $ 29/mo
    Online only price
    $1 first month rent
    Small 5'x4'
    • Climate Controlled
    • Upstairs/stairs
    $ 29/mo $38
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 36/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 36/mo $48
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 38/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 38/mo $50
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x8'
    Online only price
    $ 46/mo
    Online only price
    $1 first month rent
    Small 5'x8'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 46/mo $61
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x15'
    Online only price
    $ 61/mo
    Online only price
    $1 first month rent
    Medium 5'x15'
    • Outside unit
    • Drive-up access
    $ 61/mo $82
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 72/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 72/mo $96
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x16'
    Online only price
    $ 88/mo
    Online only price
    $1 first month rent
    Parking 10'x16'
    • Uncovered parking
    $ 88/mo $117
    Online only price
    $1 first month rent

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
  • Save Impression

    10'x15'
    Online only price
    $ 91/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 91/mo $121
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 137/mo
    Online only price
    50% off first month rent
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 137/mo $183
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    15'x15'
    Online only price
    $ 157/mo
    Online only price
    $1 first month rent
    Large 15'x15'
    • Outside unit
    • Drive-up access
    $ 157/mo $210
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x25'
    Online only price
    $ 165/mo
    Online only price
    2nd Month Free
    Large 10'x25'
    • Outside unit
    • Drive-up access
    $ 165/mo $219
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    20'x15'
    Online only price
    $ 175/mo
    Online only price
    2nd Month Free
    Large 20'x15'
    • Outside unit
    • Drive-up access
    $ 175/mo $233
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 208/mo
    Online only price
    2nd Month Free
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 208/mo $277
    Online only price
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Columbus Storage Units Near Northern Lights Public Library

Self storage in Columbus is conveniently located near the Northern Lights Public Library branch, right off Westerville Road. Right next to the Hyde Park neighborhood, this northeast Columbus storage facility is easily accessible from Global Mall, Champions Golf Course, and Easton Town Center. At over 1,000 storage units, it's among our biggest in the area.
As Columbus continues to be one of the fastest growing cities in the nation, northeast Columbus is known for its quieter, family-friendly streets where kids can play outside. It's in contrast to the bustle of downtown, all while being a short drive to it. Near this Public Storage facility you'll find plentiful green spaces like Strawberry Farms Park, while Minerva Park Municipal Pool offers affordable family fun.
Whether you're storing your summer BBQ setup or renovating an entire home, our various sized options accommodate recent grads and large families alike. We also offer climate controlled storage units indoors, while our outdoor ones offer drive up convenience.
Whatever type of space solutions you're looking for in this laid back, suburban community, these northeast Columbus storage units offer a wide range of options–all with cheap month to month rents and gated keypad entry.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 440)

October 3, 2023
Google Public Storage Terhas Sebhatu
Anne helped me a lot! We appreciate her very much!! Thank you Anne
September 30, 2023
Google Public Storage Sonya Foy
Hanna was very halpful and informative, she explained my offers discount, protection and insured me that my furniture will be safe and protected on there grauds. And help me set up my app. Thanks Hanna.
September 29, 2023
Google Public Storage Patty Venuto
Hanna and Carly are great with being patient and helping
September 20, 2023
Google Public Storage MUNA MUSSA (MAANDEEQ)
September 11, 2023
Google Public Storage Aaron Harper
September 10, 2023
Google Public Storage Diamond Dormeus
Great customer service from two wonderful ladies !!!
September 10, 2023
Google Public Storage Blydz Dising Filmz
Carly was thorough with my rental made sure to give me the information I needed to have easy access. She deserves a raise went above & beyond
September 2, 2023
Google Public Storage Finway Trucking Company LLC
Hana was amazing person. She goes above and beyond to help. Thank you so much
August 30, 2023
Google Public Storage magyidu Abdullai
August 27, 2023
Google Public Storage Thomas Banks
Carlesha was amazing and was so helpful she really cares and took the time to make sure I had everything that I needed
August 23, 2023
Google Public Storage Jarrod Liggett
GREAT CUSTOMER SERVICE ! A safe and secure place to store anything !
August 22, 2023
Google Public Storage Sabrina Pounds
I love this location, very clean and helpful.
August 10, 2023
Google Public Storage angie serio
Great people. Hanna went above and beyond to get my problems figured out. So grateful. It’s hard to find kind people in this day and age. Thank you again.
July 26, 2023
Google Public Storage Mary Haynes
Don't go here for your storage needs. Someone I know recently rented here. Let me tell you the place is infested with mice, and the insurance is not worth taking
July 22, 2023
Google Public Storage TANYALI MARTINEZ
July 20, 2023
Google Public Storage Freda Levinson
The Morse Rd facility is well kept, clean, and the manager is helpful, knowledgeable, and always has a smile for his customers. Public Storage is lucky to have him!
July 14, 2023
Google Public Storage Brian Geigner
Good staff on site
July 10, 2023
Google Public Storage Dydy Gueye
Thank you Hanna for helping make my payment. Even with no internet service she went above and beyond to help me make my payment on the app. Always friendly and courteous. Thank you
June 30, 2023
Google Public Storage George Price
Carlesha was great she was very fast and helpful with my rental, hanna came to help a little and have great conversation these ladies are the best
June 26, 2023
Google Public Storage G Drew
Overgrown weeds and bushes. The staff are so unprofessional. Management needs to have a conversation with all of them.
June 20, 2023
Google Public Storage Mae I
Thank you Hanna for the auction help
June 20, 2023
Google Public Storage Robert Reed
Hanna was amazing and such a pleasure to talk to whole looking for storage in the future mo ths.
June 15, 2023
Google Public Storage Kay Tyler
I had to call corporate on them the worker named Hannah she believed me and harassed me and racial discrimination to me and another black man she needs to be fired and called me a couple days after that after I called corporate and believe me again I will be taking my things out of change staff public storage.
June 13, 2023
Google Public Storage Aziel Vasquez
STEVE es el mejor, te ayuda en todo y muy amable y atento. En ningún otro Public Storage vas a tener el servicio que el té da.
May 24, 2023
Google Public Storage michelle whitelow
Hanna is the Bomb! Great service and helped with all my needs!
May 24, 2023
Google Public Storage Eileen Paley
Hanna has been wonderful to deal with. She has gone above and beyond to assist me in reserving my spot.
May 23, 2023
Google Public Storage Ora Johnson
The workers are so nice!!! Loved the atmosphere within the workers!!! Give u 10 hand's down. GREAT JOB EVERYONE!!!!
May 21, 2023
Google Public Storage The Thirst Hokage
Hannah is a delight ! I love how pleasant she is when I come in with any issues, she always helps me sort my account out. Always kind and professional ! Love this location ! Thanks to Ben for helping me out as well. Edit: those people are CROOKS ! My stuff was allegedly secured with one of their locks but they said someone cut it and took my stuff ! Convenient they only took a few things I wouldn’t notice instead of EVERYTHING of value like a normal thief . Then they gave the excuse of not having cameras facing my unit . Big shocker . Save your money and go elsewhere . They’ll eye your stuff if you ever go up for auction and even if you pay it, they have access to your unit and WILL take your stuff . Then blame it on someone driving or walking by that broke in and selected JUST your unit and none of the others and yours is in the MIDDLE of the lot . More trustworthy storage companies out there . Do your research !
May 11, 2023
Google Public Storage Samantha Ralph
Hanna is professional and helpful. Customer service is always on point.
May 4, 2023
Google Public Storage Elhadj Barry
Hanna was great! Thank you!
April 30, 2023
Google Public Storage jae bonsu
Carleee is the absolutely best!! from the phone to when i entered the unit she was helpful, suggestful and just overall so respectful nice and kept a smile made me feel comfortable and love the service here and from Carlee! thank you!
April 18, 2023
Google Public Storage Hiram Abiff
Welcoming the new Hannah from the Cincinnati area. Most definitely sending extra heavy appreciations to the site manager Hanna. Two awesome young ladies! The site manager does exactly such so gracefully. Never an unprofessional moment, yet always a peaceful and personal experience. This location has excellent staffing. Thank you all.
April 18, 2023
Google Public Storage Poison
Hannah was very helpful, providing me with information and answering any questions I had for her. It was a very good experience and I will be sure to come back if the need arises.
March 29, 2023
Google Public Storage A Y
March 27, 2023
Google Public Storage Craig Washington
Anne helped me so much! She is a dedicated employee and excellent at her job. Thank you Public Storage and thank you Anne. She deserves a raise!
March 24, 2023
Google Public Storage Justin Rogers
Ms. Hannah is so awesome and has great customer service skills!!!! I appreciate all her help when needed.
March 22, 2023
Google Public Storage Crystal Younker
Rent went up every few months. The potholes in this place are ridiculous. You'd think with the raise in cost they would take care of that bs. No leaks or break ins though, so thats good. no issues with staff, but i do wish there was a way to get ahold of them if they are not at the desk. Work phone they bring with them when out of the office maybe idk.
March 11, 2023
Google Public Storage Ariana Hughes
Very good experience Hannah Was very good and respectful and helpful
March 11, 2023
Google Public Storage Carl Knox
Great service from Hannah!
March 11, 2023
Google Public Storage Cameron Little
Hannah was incredibly professional and helpful. So kind and turned a challenging day into a positive one.
March 8, 2023
Google Public Storage Sherry Pickett
Hanna is a very kind and always helpful she is very customer friendly
March 1, 2023
Google Public Storage Tenia Mitchell
Service was great and Hanna gave very good information.
February 20, 2023
Google Public Storage ABDUL KALOKOH
Hannah is a very nice person very helpful map helped me a lot she is a very great person very very happy love it
February 4, 2023
Google Public Storage Leslie Vazquez
Alex was great and gave us great service.
January 27, 2023
Google Public Storage Jazmine Clay
I booked online and thought I picked a 10x15 and it was actually a 10x10. Hannah helped me quickly fix the mistake. It was very satisfying to be treated in a professional manner. Not to mention my toddler gained a friend. This is my second go round with Public storage and I highly recommend.
January 13, 2023
Google Public Storage cian locke
Hannah Scott was awesome !!!
January 9, 2023
Google Public Storage Helina Oppong TV
Anne helped me find the perfect storage unit today. Her customer service skills are off the charts! The facility looks very clean. Thank you Anne
January 4, 2023
Google Public Storage Jeffrey Elizondo
Great service and professional. Really help full!!!
December 30, 2022
Google Public Storage Stephanie Robinson
Hanna is awesome she worked with me and made sure I was taken care of. Extremely respectful and kind. Happy new year Hanna and thank you
December 27, 2022
Google Public Storage Robert Rodriguez
Alex me atendio de maravilla se los recomiendo
December 21, 2022
Google Public Storage Stephanie Faz Ponces
Hanna is AWESOME she helped me out and make sure I was okay she went above and beyond for me and I really appreciate her and she Ned a raise for sure
December 13, 2022
Google Public Storage Mary
I want will a friend
December 4, 2022
Google Public Storage Maurice Allen
Charles ha was great. She made my move in fast and easy. I would recommend dealing with her on sundays
November 23, 2022
Google Public Storage Justin Mugisa
This is great location I recommend you guys to check it out. Hanna provides Great customer service 👌
November 19, 2022
Google Public Storage Sally Sligar
We have used this storage facility for multiple years. The past 2 years Hanna has helped with securing a unit, completing paperwork and overall, making this a positive experience. I highly recommend Hanna and this facility. Thank you Hanna
November 7, 2022
Google Public Storage Mohamed Diini
Anne was extremely helpful and very professional. I truly appreciate how easy and smooth she made the whole transfer process for me. I highly recommend others to this store. Ask for Anne.
November 3, 2022
Google Public Storage Katherine L
Just rented a 5x5 unit here, and the process was perfectly smooth. The unit that was shown to me was clean. Hanna, in the office, was very fun and professional. I’m looking forward to a storage experience that continues to maintain its 5-star review.
October 22, 2022
Google Public Storage megan johnson
Excellent service and very friendly and helpful staff ... definitely recommend if you need a space to store you belongings
October 17, 2022
Google Public Storage N
Anne was super helpful with the "move-in" process. I originally booked online, but realized after seeing the unit that it was too small I opted to transfer to a larger unit. With the help of Anne, she made the transition quick/smooth! Her service was great. Things to note: - the storage units have a specific lock. You can't just buy any lock. I would suggest to take a look at it first, then see. You can get the lock refunded <30 days if you somehow find one that fits. - rates will change after a certain period. You're NOT locked into the price, unfortunately. - insurance is required at move in. They give you one during move in day, but you decide to keep it or cancel and find another company to have coverage based on your budget. - there is usually 1 person servicing the facility at a time, so if there is a lot of people, expect to wait. They may be giving someone a tour which means the doors will be locked - does not mean they're closed. Best if you make an appointment. Downside!!!!!! Animal feces in the walk paths of the locker storage.
October 16, 2022
Google Public Storage Zerihun Negari
Carly is wonderful. She made our move in great ! Thank you so much love.
October 9, 2022
Google Public Storage Brandon Stinson
October 9, 2022
Google Public Storage Eric Shannon
VERY GREAT WITH HELPING ME IN EVERY ASPECT I NEEDED…AMAZING PLACE ND CUSTOMER SERVICE…
September 27, 2022
Public Storage HNIC Nelson
good morning, how are you today. I there a way I can have my monthly payments with drawn from my checking account?
September 20, 2022
Google Public Storage Miss luv
So far they have talk g good care of me
September 16, 2022
Google Public Storage Jarell Montgomery
Carlesha and hanna were great with my rental & showing me where it was. Customer service is wonderful with those ladies
September 9, 2022
Google Public Storage Maria Braswell
I am so happy that I was able to get a storage thanks so much 😊
September 7, 2022
Google Public Storage Steph B
👍🏾
August 28, 2022
Google Public Storage Logan Mounts
This was my first time ever renting a storage unit and while moving is stressful and hectic anyway, Carly went above and beyond to make the transition as easy as possible. She was so sweet, professional, efficient and knowledgeable about every aspect of her job. Carly- thank you so much for being so patient with me and making me feel so comfortable, I appreciate you very much!
August 24, 2022
Google Public Storage Chase Burke
Always a great experience at this location. Very helpful. Highly recommend. The best!
August 24, 2022
Google Public Storage Lyle Lindsey
Super friendly people and great customer service!!!! All around FANTASTIC FACILITY!! 5 STARS
August 21, 2022
Google Public Storage Myesha
Carlesha in the office helped me thoroughly, answered all questions. Very polite and helpful!! Walked me to my storage unit and showed me how to lock it up. Wonderful customer service! Thank you Carlesha!!
August 7, 2022
Google Public Storage Vani Shukla
Carly was amazing! Super friendly, and made my move in day so much less stressful. An overall wonderful person!
August 5, 2022
Google Public Storage Susie Schumacher
Had a very pleasant experience at this location - this was my first time having storage and I probably asked a million questions but the lady in the office had an answer to it all - She was patient with me even though she was very busy when we arrived with what seemed like a lot of payments - I did not catch her name but she has some really cool tattoos and presented herself in a manager-like way. Any who - thanks again we will probably stick with this location for all our storage needs now.
August 4, 2022
Google Public Storage Alimataan Ibrahim
Hanna thank you so much for your help us
July 20, 2022
Google Public Storage Tahj Linton
Hanna at the front desk was very cheerful and patient both on the phone and in person! My first time moving into a storage unit and she made the whole process more bearable and easy. Not sure if these go anywhere besides here but thanks Hanna for your help; you’re amazing!!
July 2, 2022
Google Public Storage Tanasha Jones
June 29, 2022
Google Public Storage David HDHT
June 26, 2022
Google Public Storage Ken Harris
Steve was great. He helped us get the right size unit for a great price. Fast, courteous and helpful.
June 14, 2022
Google Public Storage Yussuf Azeez
Anne really helped me out today. I found the perfect unit!
June 5, 2022
Google Public Storage Christopher
The customer service representative was rude, and hurried us through our move out.
June 5, 2022
Google Public Storage Mohamed Alwi (‫محمد علوي‬‎)
My friend was there to get their stuff been with them thru the whole pr9cess and all been resolved in a bett3r resolutions thank you Hanna for the help
May 26, 2022
Google Public Storage Rahma Ali
Hanna she’s amazing
May 19, 2022
Google Public Storage Beydan Issak
I’ve had my things in storage since October 2021, and it has been a positive experience every time I’ve come in. Particularly, Hannah is always so friendly and goes out of her way to help
May 15, 2022
Google Public Storage john one
Carlesha was wonderful. She showed me multiple units so I could figure out which one would be best for me. She does her job thoroughly ask for carlesha if you want great customer service
May 11, 2022
Google Public Storage Brittany Shirk
Hanna is a very good manager and very helpful!
May 11, 2022
Google Public Storage Erroll Holloway
This location is always polite and courtesy friendly to everyone
April 8, 2022
Google Public Storage cbanksmowing
April 3, 2022
Google Public Storage Riyan M.
Where do I start? This Public Storage location is TERRIBLE. If I could give zero stars I would. I have been renting a unit here for 1 year, and last week I entered my unit (after checking back periodically) to find there was a serious mouse infestation. I will attach photos. I purchased the Orange Door insurance, which subsequently only covers up to $250 for rodent damage. I have thousands of dollars worth of clothing, furniture, and other items that have been damaged. After discovering the rodent evidence/ damage, I decided to come into the office (next day) to speak with management. Hannah was the manager on duty and she made my already terrible experience even worse. She had absolutely no solutions for me, only attitude. She was rude and extremely disrespectful (not only to me, but also to her new employee who was on duty), she lacked empathy for the situation, and she’s not a leader. She should not be managing anything. When the new employee called her for assistance with my issue, Hannah told her she was busy cutting locks, and to figure it out herself. The new employee proceeded to call managers at other locations for some assistance without luck, before finally contacting Ben the district manager. He was a lot more polite, but still had no real solution for this issue. They offered to waive April’s rent (obviously I’m moving my belongings), then still proceeded to charge my account. This property should be liable for the fact that they are renting these units with the knowledge that they have an extreme rodent infestation. One of the employees told me “they are aware of the rat problem, and just don’t do anything about it”. This is disgusting. Ben also told me after I discovered that my items were destroyed, “This is a store at your own risk facility”. I was not aware that rodent infestation was a risk at this facility. Public Storage is a company that specializes in scamming. I payed to store my items in a safe place. My items were not safe. Don’t rent from these scammers. I will be filing a complaint with the Better Business Bureau & I have already contacted the Public Storage corporate office which also is a joke. These are the storage units from HELL!
March 20, 2022
Google Public Storage Nicole Hammond
Horrible public storage. They raise your monthly payment the longer you stay there.
March 19, 2022
Google Public Storage Christian Apaflo
Hannah did a fantastic job to help us get the right storage we needed. She patiently explained all the possible options, showed us the storage and then came back to check on us to make sure we were good. She was patient, very caring and simply an awesome person. If you happen to meet her in the office, be rest assured you are in a good hand. I am giving 5 star because of Hannah, she deserves a pay raise and a promotion. 😊
March 9, 2022
Google Public Storage Jay Conley
February 28, 2022
Google Public Storage Kelli Reese
They was very nice and made sure that I had everything that I needed to rent out a storage unit. I am very satisfied with the service here at public storage and I would rent to them again in the future.
February 26, 2022
Google Public Storage ASO Treasurer
I recently visited this location, and the customer service was excellent! Hannah was able to answer all of my questions and was able to provide payment options information that I have been trying to get for several months! Thank you, Hannah! Keep up the great work!
January 29, 2022
Google Public Storage Allen Long
January 8, 2022
Google Public Storage Brittany Pratt
They are horrible so don’t do it. I set a move out date for the 8th of the month and they still made me pay 175$ and a late fee to get my stuff. I basically had to pay for the whole month even though my stuff was only in storage for 8 days of this month. I asked could they prorate seeing how I wasn’t going to be using the storage for the whole month and was told they don’t do that..
December 29, 2021
Google Public Storage Lee Hirschhorn
Hanna puts the service back into "customer service". After visiting 2 other Public Storage facilities and wasting too much time with indifferent and cranky managers, she made the effort to find exactly what I needed and at a fair price.
December 24, 2021
Google Public Storage wanda Schumacher
Awesome employees, great units!
November 29, 2021
Google Public Storage Verlene Peters
November 29, 2021
Google Public Storage Mike smith
Steve the new manager here’s got this place turned around great place to store your stuff.
November 20, 2021
Google Public Storage Janet Bibbee
November 13, 2021
Google Public Storage Quay Howell
I wanna say this was absolutely the best experience I have had during my my entire moving process… having to get a storage unit very last minute the property manger made sure I had one less thing to stress about. She got me the best unit available that fit all my needs, she was very informative about what I was getting & she even made sure I had everything I needed to make move , storage & packing a lot easier I would highly recommended anyone looking for a storage unit to come here !
November 10, 2021
Google Public Storage emma lindsay
Hanna is one of the most helpful and kind staff members here answers any questions someone might have will be back!!
November 7, 2021
Google Public Storage Cesar Bonilla
October 14, 2021
Google Public Storage Laurel Dean
So much help happened today 5+ stars all the way!!! I had such a great experience!
October 6, 2021
Google Public Storage Samantha Ralph
Hanna is always so nice and caring every time I go in there!
September 28, 2021
Google Public Storage Clayton Freeman
Fantastic, expectation exceeding service! Hanna and her team are the penultimate examples of customer service. Friendly, professional, patient, attentive and extremely helpful. Textbook examples of what customer service should be. If not a decent wage increase or bonus, at a minimum these ladies should be treated to a very nice dinner. Once again, bravo to the ladies of this location!
September 15, 2021
Google Public Storage S Glenn
Great staff, very knowledgeable and helpful on the return back to ohio, thanks for all you guys help Carlesha and Hanna, you guys rock!!
September 15, 2021
Google Public Storage Ians Mom
Carlesha is so sweet she made my day so good and I appreciate her .God bless 🙌 her. Thank so much.
September 15, 2021
Google Public Storage Jared Williams
Thank you Hanna and Carlesha for staying after hours for us to transfer spaces!!
September 9, 2021
Google Public Storage Khalil Straughter
Carlesha was great she got me to my unit as needed and was very helpful with me being indecisive
September 3, 2021
Google Public Storage Dawn Bresson
I would give them 0 stars if I could.
September 3, 2021
Google Public Storage maria potts
I went in to this location last week looking for information not knowing for sure what I wanted to do for storage yet. Alexa was EXTREMELY informative. She showed me multiple sized spaces and really helped to answer a lot of my questions. She was super sweet and made me feel very comfortable. The interaction was natural and she answered any and all questions I had with confidence and detail. She was able to explain things in a way I could understand. Highly recommend this location.
August 8, 2021
Google Public Storage Gary Chaffin
CarleshaDoes very good with customer serviceAnd was good at her job
August 5, 2021
Google Public Storage Lina Friday
Hannah was great!! Awesome customer service, fast with reservation, and very helpful
July 18, 2021
Google Public Storage Brooklyn G
Driveway is terrible. How about taking some of the rent and fixing the driveway thought I was going to lose a tire. The storage doors need work. Tight hard to open and close and lock.
July 16, 2021
Google Public Storage Hannah Hayward
Hanna was super helpful & even figured out a way for me to get a bigger unit at a cheaper price. She was very kind & had a great demeanor. Thank you Hanna!!!
July 2, 2021
Google Public Storage adam sabry
The staff at this location are the best ,they are friendly and very cooperative, it was my best experience in renting a storage place .
June 27, 2021
Google Public Storage .gonzalo ayala
June 24, 2021
Google Public Storage Takisha Hairston (Kisha)
Hannah and Steve literally exceeded all of my expectations for the work that they put in. Awesome location would refer to everyone and I am glad that I chose this location.
June 11, 2021
Google Public Storage Victoria Short
Always kind and nice people here! Really cheap prices for Storage units a lot of space for cheap. I always have nice employees when I go in there really helpful and give out a lot of info about the storage space.Hanna is the person that help me she really nice and helpful!
June 1, 2021
Google Public Storage BrokenLegend#609
May 19, 2021
Google Public Storage Teresa Perkins
Steve was extremely informative and his costumer service was off the charts. He was the only person in the office and there was a line of people in there waiting to be helped and he was able to take care of everyone and they all left with smiles.
May 14, 2021
Google Public Storage Natasha Anderson
May 14, 2021
Google Public Storage Bethanie Nienkirchen
Hanna was very helpful.
May 14, 2021
Google Public Storage Inger Freimark
Very friendly staff, Hanna is great. I'm happy so happy to be a customer.
April 28, 2021
Google Public Storage Jewel Romero
Hannah helped me get moved in and was very thorough with the details and cost breakdown. Excellent customer service!
April 13, 2021
Google Public Storage Mark Mckinney
This location is great , always have clean storage units. Hanna the propery manager is awesome professional and even when busy takes time to recognize her customers. Mark M.
April 11, 2021
Google Public Storage Virginia Green
Great customer service from Hannah! Pleasant to work with, came in unhappy about fees and she handled it all! Thank you so much!
March 23, 2021
Google Public Storage Michael Swift
Horrible. Gate at the location is broken all the time. Hard to get help. They constantly raise the rates. Scheduled a check out day to be done with them and they didnt want to take the time to go to the storage to confirm. Sent me a receipt saying I may have more fees and the local manager would gaurantee there would be no fees but wouldnt put it in writing and was afraid to sign her name to it. Gave me district managers number. Had to leave a message. Really kinda scammy!
March 12, 2021
Google Public Storage Robin Coore
Hannah is always going above and beyond for my wife and I questions/concerns. It’s great to finally see responsible management and a smiling face in the office! Thank you
March 10, 2021
Google Public Storage Arew Bund
I called about a storage locker, and the lady said that there was a special with the first months rent.. if I payed a 25 dollar administrative fee, the rent would be 1 dollar for the first month. I asked if the first month would cost me 26 dollars, and she said yes. So I went down there, looked at the locker, and after all of that, the guy working there said I had to buy a lock, from them for 20 dollars. He said I also had to buy insurance, from them, for 25 dollars a month. So the first month was really going to cost me 71 dollars. What a bait and switch scam. Avoid this place like the plague. 😵
March 9, 2021
Google Public Storage Anders Holm
March 9, 2021
Google Public Storage Jack Toland
Wonderful service!!!
March 9, 2021
Google Public Storage Adora Keenan
March 9, 2021
Google Public Storage Tricia Lawson
I was worried about the location but this place is pretty secure!
March 7, 2021
Google Public Storage Queen Williams
March 6, 2021
Google Public Storage Amy Jones
Very happy at first. But if you need long time storage looked for a FIXED price agreement. One year in - they have increased our price THREE TIMES and total increase almost $100.00 more than originally priced. Now we have to move all our stuff because we can’t afford the new price! ☹️Also they said “it may increase over time but only by 5% or less.” LIES
February 24, 2021
Google Public Storage Joseph petty
The gates dont work the doors are half asson track
February 24, 2021
Google Public Storage Mark Godden
We came to rent a unit today and Kason helped us. He was very professional, kind, and answered all our questions. We were very impressed.
February 23, 2021
Google Public Storage Alfredo Lara
Good service was quick to would rent again here if ever have to again
February 19, 2021
Google Public Storage Patrick John Zirkle Sr.
They are very friendly people and place was nice I had a friendly time and good place to store your stuff if you need to thank you and I don't know too much about if they have any wheelchair ramps or any of that but I do know once you get your storage unit there the wheelchair accessible is all over after that you can go anywhere in your wheelchair so therefore it would be wheelchair accessible as separate leading up to the office that's the only thing I think they didn't have but if they do I apologize and I think it was beautiful and I had a wonderful time and the people are really really really nice to you good place to start if you want to go and put your stuff up or store whatever thanks
February 13, 2021
Google Public Storage Cindy Combs
Anna and Jennifer was so great.....need more people like this thank you so much ladys
January 27, 2021
Google Public Storage william blankenship
January 25, 2021
Google Public Storage Alexis Felton
January 24, 2021
Google Public Storage Mary Macarus
January 22, 2021
Google Public Storage Ben Smith
This place is a joke. I called for 27 minutes straight to get a hold of someone at the office and no go. The entire time I was calling I was also driving to the location where I see the employee in their car.we had a solid stare down and then she went back into the building. I was mind blown and happy to leave public storage.
January 7, 2021
Google Public Storage Kevin Lutz
Very helpful people
December 23, 2020
Google Public Storage sabra bruss
Yup, Nice!
December 19, 2020
Google Public Storage John Johns
November 20, 2020
Google Public Storage Jacqui Allen
November 3, 2020
Google Public Storage Duane Bornheim
November 1, 2020
Google Public Storage J.R. VanHouten
Shawna is amazing!!!! She will help you in any manner, she is polite and courteous... I am so happy I called...
October 31, 2020
Google Public Storage Rebecca Restifo
October 18, 2020
Google Public Storage Jaihova Chance
People working in this location is great, very helpful, friendly, cheap price
October 9, 2020
Google Public Storage adiatu barrie
They was sooo nice and friendly I received great customer service 🙌🏾🙌🏾🙌🏾
September 14, 2020
Google Public Storage Marquis Clark
September 4, 2020
Google Public Storage Earl Brown
She very helpfull & courteous💯
August 12, 2020
Google Public Storage Jeffrey Moffett
July 31, 2020
Google Public Storage Ciera Clinkscale
Very Professional take care of her customers
July 25, 2020
Google Public Storage Melissa Gibbs
July 6, 2020
Google Public Storage Angela Palmer
Shauna is awesome! We got along super well and she was very helpful and quick with getting us our unit!
July 3, 2020
Google Public Storage Ken Rolsen
Friendly people and helpful
June 25, 2020
Google Public Storage Doc Holsonback
A fantastic place to deal with, great public service
June 25, 2020
Google Public Storage randy hamilton
June 25, 2020
Google Public Storage Brian Robinson
Cool
June 13, 2020
Google Public Storage Sarah Fitch
Great experience here! Friendly staff and fast, last-minute service.
June 8, 2020
Google Public Storage Genesis Shine
Really friendly customer service, I highly recommend this location.
June 7, 2020
Google Public Storage smith 24588
Shauna has good customers service! Very helpful!...
June 5, 2020
Google Public Storage shanei cotton
Horrible customer service
June 5, 2020
Google Public Storage Denelle Reese
Shauna was great great service fast an easy place recommend to anyone.
June 4, 2020
Google Public Storage Deanna Spraggins
Great customer service, storage room is smaller than I thought.
May 30, 2020
Google Public Storage Geanine Morrow
My experience at this location was amazing. Shauna was very helpful and made my experience with public storage great. I recommend using this storage location.
May 29, 2020
Google Public Storage hlbananaa
Very friendly customer service and affordable!
May 18, 2020
Google Public Storage Deandria Dunbar
Shawna is a great help.she helped me threw the process of renting my unit with so much ease. I appreciate the outstanding customer service. Thanks Shawna
April 30, 2020
Google Public Storage Ryan Nenoff
It's a good storage facility only thing I dont like is the access hours is only 6 to 9
March 27, 2020
Google Public Storage maria kincaid
Very nice and helpful nice clean building
March 26, 2020
Google Public Storage Executive Fitness Group
Shauna was very helpful and very knowledgeable about the business!
March 20, 2020
Google Public Storage Beezy Jones
Great customer service and great rates. Thankyou
March 11, 2020
Google Public Storage Murphy Yves
Walked in without appointment and Ed the manager was kind enough to attend to me and took care of all my concerns and questions. I went ahead and got a unit on the spot as I felt like this was the best price for the storage size in the market and area. Totally recommend
March 7, 2020
Google Public Storage Ammar Ahmed
Easy to find and great customer service. Love it
February 26, 2020
Google Public Storage Rod Peterson
Jenny was a great help in explaining everything about the unit I rented. Very friendly and professional definitely will recommend in the future.
February 11, 2020
Google Public Storage Theresa Johnson
February 1, 2020
Google Public Storage Scott Winer
February 1, 2020
Google Public Storage Kaylee Weaver
Shauna and Kee were amazing, helped us get checked in quickly and efficiently. Would reccommend!
February 1, 2020
Google Public Storage Acadia Baxter
Really friendly customer service. Shauna and Kee are the best.
January 31, 2020
Google Public Storage marcus willis
shauna was great, very informative. Definitely recommend!
January 19, 2020
Google Public Storage dawnisha portis
Shauna was very helpful. She was nice and it was cold out side.
January 15, 2020
Google Public Storage Cierra Baxter
Stephanie was a great help and a big sweetheart!
January 9, 2020
Google Public Storage Power Pulse fitness
January 4, 2020
Google Public Storage Amanda Brown
December 12, 2019
Google Public Storage Andre Dowdy
Tonya at the Public Storage on Morse Rd was fantastic she was very helpful and professional. The entire process was so easy and it took a load off being stressed out during the move process.
December 9, 2019
Google Public Storage Carl Davis
Whenever I come to the office Tashauna and Tonya are always there to help with any questions that I may have. They are very helpful and knowledgeable about what they are doing. Always in a good mood. They make the process of moving to a storage very comfortable especially for someone who has never rented a storage unit before.
December 9, 2019
Google Public Storage Doonie Smith
Theses ladies at this location are wonderful and full of energy. I will definitely be storing with them and will recommend this location to anyone
December 7, 2019
Google Public Storage Tamara Bell
They get me in and out with a smile
December 4, 2019
Google Public Storage Terrence Brooks
I went to rent a unit for the first time and ran into Tonya and I'm so glad I did! She was great, she made me feel at ease during the process and guided me through everything with great conversation and we were cracking jokes the whole time. A+ service!
November 30, 2019
Google Public Storage Stacey Foster
Tonya was Amazing! We were having a difficult day and Tonya's exceptional customer service turned out day around. She di her best to make sure we completely understood the terms and conditions. She went out if her way to ensure we were completely satisfied! We are very pleased with the service we received. Thank you Tonya for being exceptional!
November 22, 2019
Google Public Storage Tamara Endicott
If I could give no stars I would. They lie about things over the phone and will make you have to sue them to get a quarter of what you put in. I paid $110 a month for 2 years with everything my kids and I owed and they lied told me I didnt have to pay until a day after my stuff was sold. In process of suing now to get at least 10,000 back of what I had. DO NOT RENT HERE THEY ARE RUDE AND ARE MONEY HUNGRY.
November 20, 2019
Google Public Storage Jekori Wade
Tonya was great. Customer service was awesome. She walked me around all the storage units to make sure I was getting the best unit for my money. I would definitely recommend this place.
November 12, 2019
Google Public Storage Gloshi Aden
They have such an amazing customer service
November 9, 2019
Google Public Storage SaltLyfe BAE
I just purchased my storage unit and Takeziana C. was the one who helped me through the process . She was awesome her customer service skills made me feel welcomed and comfortable with renting from them . I definitely recommend this location to any one looking for a storage unit and I will definitely return if needed in the future .
October 29, 2019
Google Public Storage malaika mann
My experience with public storage has been the best ever I really appreciated Tonya with helping me through this process !!
October 28, 2019
Google Public Storage Tony Sroufe
I store stuff here.
October 25, 2019
Google Public Storage Karen Robinson
October 22, 2019
Google Public Storage Seann Jones
Tonya was great and very helpful!!
October 15, 2019
Google Public Storage Nicholas Mullings
Tonya and Stephanie are amazing.
October 11, 2019
Google Public Storage Kerry Aulger
Tonya was great!
October 10, 2019
Google Public Storage Telford Gordon
Tonya and Shauna are very helpful and their customer service skills are beyond what their job description. If you want a good place were you know is going to have a positive outlook on a Storage I'll recommend this location and ask for Tonya or Shauna.
October 6, 2019
Google Public Storage danell lindsay
October 5, 2019
Google Public Storage Patrick Webb (Ebemidej)
Driving around the lot can be a bit confusing but the unit was clean and well maintained
October 3, 2019
Google Public Storage Daniel Ross
Quick service, great availability, friendly service
September 30, 2019
Google Public Storage Breiona Golden
They was so helpful and stress free and I appreciate all there help 😊 The ladies at the front desk shauna &Tonya was great and the customer service was GREAT THANKS LADIES
September 30, 2019
Google Public Storage Melanie Jasnikowski
Shauna was extremely helpful in helping me to find the best storage unit possible for my needs. I would recommend Public Storage to anyone needing a place to store their belongings.
September 28, 2019
Google Public Storage art guy
Great, clean units .. tonya, shauna, and jayme made it easy and very quick and pleasant
September 20, 2019
Google Public Storage Mohamed sufi
Tonya was very Helpful she showed us the unit explain everything to us I’m very satisfied with it. Thanks
September 19, 2019
Google Public Storage Omar Sufi
Tonya was really helpful and professional. I would use this location once again thank you for making it easy and making us understand the process how it works.
September 18, 2019
Public Storage Antwan Ferguson
They were great and I recommend them to everyone.
September 18, 2019
Google Public Storage GodsGirlApril
Omg There's a young vibrant outgoing Lady name Tonya she has exactly what it takes in customer service. If I could give her a 10 Star I would so I will 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟 Thank you for choosing such an outgoing young lady because she definitely kept me on my toes above and beyond her job description!!
September 16, 2019
Google Public Storage Anthony calandrino
Tonya, shauna, and jayme are the nicest and considerate workers out company has dealt with. I will always refer anyone who needs a storage space.
September 16, 2019
Google Public Storage Keys
It was fast and friendly service. Great customer service!
August 30, 2019
Public Storage Marjolaina Riggs
Do you take money orders
August 16, 2019
Google Public Storage Darnell Green
My experience at public storage was wonderful, I'd will be sure to come back to this location if I need to store again I will come back to public storage. Thank you Tonya, Jayme and Shauna for making the move out process so easy
August 16, 2019
Google Public Storage Conseula Martinez
Wonderful experience thanks ladies
August 13, 2019
Google Public Storage Angdi Impelee
July 31, 2019
Google Public Storage Schauna Ladd
Tonya was a great productive rep. Thanks for all your help .
July 26, 2019
Google Public Storage Dawn Gregory
Excellent customer service, professional and fast service.
July 26, 2019
Google Public Storage Lanette Conyers
July 18, 2019
Google Public Storage Nuro Wardherw
Tonya help us
July 17, 2019
Google Public Storage kenny eder
Great service. Thanks Tonya for helping out.
July 15, 2019
Google Public Storage Mark Wallace
July 9, 2019
Google Public Storage Elizabeth Vasquez
July 1, 2019
Google Public Storage Veronica McCormick
June 26, 2019
Google Public Storage Adidas 211
June 22, 2019
Google Public Storage Berridge Family
Would recommend! Jayme was great she helped us get the right storage unit for us and made the process very easy...GO TO THIS FACILITY
June 12, 2019
Google Public Storage Diana Loves Life
Tanya was very personable and professional. Tanya was very personable and Professional. Took her time and explained everything.
June 12, 2019
Google Public Storage Boss Mom
Tonya is helpful
June 10, 2019
Google Public Storage Kathy Springer
June 1, 2019
Google Public Storage Tonya Vance
My experience at this location was a pleasure, the 2 ladies that help me were great!! Cyndi&Jayme you guys were great at making sure I received good service and the best rates!! Im very glad I came 2 this location, could not ask 4 better service!! Great job, and its a pleasure doing business with you both, thank you so much👍😊
May 30, 2019
Google Public Storage Lester Deveaux
May 29, 2019
Google Public Storage Ana Woods
Cyndi and Jenny did a great job!
May 24, 2019
Google Public Storage Patricia Townsend
Not so good.
May 23, 2019
Google Public Storage FresH ShottaZ
Cheapest
May 20, 2019
Google Public Storage Jody Brown-Spivey
Some things are not worth it at any price. So sorry that I was an inconvenience to your location and that I needed to come after your lunch and then not assisted as there was only 1 person and had to vacate office so that you could service someone else
May 19, 2019
Google Public Storage Damarco Hamby
May 19, 2019
Google Public Storage Shreyas Doejode
The staff at this location are very kind and helpful. They quickly helped me get checked in and find the right unit for me. My lock got jammed and Jayme went out of her way to help me out. Highly recommended!
May 11, 2019
Google Public Storage Patty Venuto
My experience was nice and the cashier are very nice here
May 9, 2019
Google Public Storage Tri Cameron
I want to give a great shout out to Jenny! She is very professional and patient in servicing me to ensure in finding the right unit for my needs. Jenny is very pleasant and her awareness was impactable. I am in the hospitality industry and I noticed Jenny greet the guests as they enter the facility and acknowledging with a warm welcome. In this industry, acknowledgement and awareness is most important now due to competitions. I actually decided to lease the storage unit because her professionalism and expectations. Thank you Jenny! I am so happy you were able to give me a better experience in loosing the unit!
April 30, 2019
Google Public Storage Colby Spahr
Cyndi was great! Very helpful. Unit was fairly priced.
April 28, 2019
Google Public Storage Vicki Rietschlin
Nice clean place. I moved to Columbus from a 3 bedroom two bath home too a very small place. So it's nice for it to be clean
April 12, 2019
Google Public Storage David Vincent
April 5, 2019
Google Public Storage jose antonio mata chairez
April 2, 2019
Google Public Storage Yassin Sowe
They have very rude employees
March 25, 2019
Google Public Storage Gorkha Fash
I’ve been helped by Tashauna today and the experience was wonderful. It was fast and detailed. She explained and answered all my questions. Rented a 10 by 10 space and had a great deal, first month $1 and good online pricing . Thanks
March 25, 2019
Google Public Storage Mario Rodriguez
I was up there n paid my storage they were really nice to n tried to handle my situation the best they can. Thankz jamie
March 22, 2019
Google Public Storage highlight publiser
Excellent shauna
March 12, 2019
Google Public Storage Ronald Losey
Excellent customer service & great people make this THE best choice for self-storage in Columbus.
February 27, 2019
Google Public Storage Drew Monti
Bethanie had great customer service.
February 20, 2019
Google Public Storage tory Nienkirchen
January 27, 2019
Google Public Storage Juliann Wentz
January 25, 2019
Google Public Storage Jamie Johnson
I enjoyed my experience and I would recommend to anyone. Shauna wad great!
January 20, 2019
Google Public Storage Billy Drew
Great place to get a storage room
December 28, 2018
Google Public Storage Kate Garcia
December 23, 2018
Google Public Storage Beth Hines
December 12, 2018
Google Public Storage Matt Bauser
December 7, 2018
Google Public Storage Annette Riggins
Shauna was a great with getting me a storage. She such a bright person
December 7, 2018
Google Public Storage Teresa R. Kemp
December 7, 2018
Google Public Storage Jamie Barnum
Considering having to have a storage .My day was blessed due to Shauna she was quite professional pleasant and forthcoming. Thanks Public Storage!
December 5, 2018
Google Public Storage Khalifa Judge
Not a bad bargain at all. Just be prepared to pay the unmentioned administrative fee and a lock fee, if uou don't have one or yours doesn't fit.
November 20, 2018
Google Public Storage Julie Wilson
Shaunatt is the lady who helped me find a suitable storage unit. She was so helpful and a real pleasure to work with
November 4, 2018
Google Public Storage Sade Bush
Shauna was very pleasant and helpful! Great location!!!
November 1, 2018
Google Public Storage Stephanie Glennon
The people at this location were very kind - they were very helpful, although there was a miscommunication about my scheduled reserve time that ended up with my having to wait a bit. Once I got in, they were very friendly and helpful.
October 31, 2018
Google Public Storage Aubra Bosley
I've never had issues before but I had bugs in my unit!
October 28, 2018
Google Public Storage Ikarria Johnson
I loved working with Shauna. She was so helpful and great with breaking everything down.
October 24, 2018
Google Public Storage Katy Alise
October 21, 2018
Google Public Storage Tisha1993
Shauna has great customer service skills,she answered all my questions thoroughly about my spaces and let me know my options if I decided to rent a space.
October 20, 2018
Google Public Storage Taryn “Lady T” Bryant
I came in earlier this week looking for a spacious yet affordable storage unit and Shauna was very helpful. She quoted me some very good prices and I look forward to doing business with this location here in a few months.
September 13, 2018
Google Public Storage Brittany Nguyen
I don't even know where to begin with this location. If I were able to give zero starts I absolutely would. First, when I got to the place, there was nobody in the office to help me. I had to wait 30 minutes in my car for someone to come back. What kind of company allows employees to go on breaks when they are the only worker there? Not any company I've heard of. When I finally got to talk to somebody about my unit, I was showed to the "wrong unit" and she "didn't know why it did that." How does a mistake like that happen? The first unit I was showed was close to the front, which I would not have minded. The unit I actually ended up in was all the way in the back of the lot where next to the woods where absolutely no sunshine could possibly reach. I settled for it anyway. Come August when I need my stuff from out of the unit I discover ALMOST ALL OF MY BELONGINGS COVERED IN MOLD. These units have absolutely NO VENTILATION for moisture to escape. I called the office from my unit and the girl I spoke to had no idea what to respond. her response was "I've only been working for this company for a few weeks I don't have an answer for you." When I asked for the manager she told me that the manager was out showing somebody a unit but she would grab the manager to come see my unit anyway. I waited 20 minutes for somebody to come out to look at the damage and lo and behold, it was NOT the manage. It was the girl who had no answers to my questions. Finally, I went to the office myself to speak with the manager and the attitude on this lady was over the top. The girl that came to see the damage in my unit, told the "manager" that I had a couple questions for her and her response ways "well I probably won't have an answer for her but okay," like I was not even standing right in front of her. When I asked the manager what the next steps were in handling the damage, she had no answers but to call Orange Door and see what they say and told me she doesn't know where the paperwork was with the steps to file a claim. Seeing the damage done to my belongings that was the fault of THEIR unit, nobody was apologetic at all about my circumstances. This isn't the fault of the insurance company for them to handle, this should be in the hands of the storage property. If you are going to have ONLY outdoor units, make sure there is ventilation for the unit to release moisture. Because of this property I have lost THOUSANDS of dollars worth of things. This is the WORST customer service I have ever experienced. I will NEVER be back to this place. I don't know who these women were trained by but public storage sure needs to work on their employees and their company values overall.
August 31, 2018
Google Public Storage Naima Abdur-Rashid
Hannah was awesome! She was professional and courteous and explained everything in detail. I recommend Public Storage and asking for Hannah when you get there!
August 30, 2018
Google Public Storage Edith Haeder
Hanna had great customer service! She helped me and my mother out and had a lot of patience. Thank you Hanna :)
August 26, 2018
Google Public Storage Shakayla Chambers
Tashauna had great customer service and she explain everything well I really like the prices I will definitely recommend a friend
August 13, 2018
Google Public Storage Michelle Friley
Worst storage company ever
August 13, 2018
Google Public Storage Trey
I would not recommend this place to anyone. Ever. I had a unit here for four months - this is how it ended. My payment came out at the beginning of this month (August). That same weekend, just a day or so after receipt, i received a voicemail from the manager Shauna after hours stating that the call was URGENT but I would have to wait until the following day to learn what was going on because they were closed. So I’m left to wonder what’s going on... Next day, Sunday, I call back to learn that 60 UNITS were broke into overnight. Yes, 60 UNITS. Luckily, none of my stuff was taken, but then Shauna proceeded to inform me that I would have to purchase a new lock which is $20 and required. FYI I paid them $11 for insurance every month which was also required. After that, I said I would just move everything out. So, I did. Why would I keep my stuff somewhere that allows 60 units to get broke into and doesn’t take any responsibility for it whatsoever. After several trips and a now empty unit, I go into the office to close out. I ask if my months rent would be prorated due to the current situation. No. Once again not their problem. 100% customer satisfaction, eh? I request the phone number for the region manager/district manager. Alyssa Dewitt. I give her a call and leave a voicemail. It’s been a week and no callback. I emailed customer service. Nothing. Point is - this company does not care whatsoever about you or your stuff and neither do their employees or management staff. Pay the extra buck for a quality storage facility and save your self the hassle
August 8, 2018
Google Public Storage Jeff
Very well organized and reasonably priced. Make sure you ask for any discounts or coupons
July 22, 2018
Google Public Storage Meagan Navarre
The customer service is great (thanks for your help Shauna!), but this is not the most clean or well constructed unit I’ve ever used. And I have two smaller doors for a 10x10. Not all are like that though. It will work for my short term needs though.
July 13, 2018
Google Public Storage Maria's spiritual uplifting Russell
The service was great polite and coustious
July 7, 2018
Google Public Storage Erik Peachey
They raised my storage rent just because they feel?? Im out of there!
June 23, 2018
Google Public Storage Erica Pacholewski
Customer service was excellent. Shawna and Hanna were knowledgeable and very helpful for our out-of-town move. Would recommend this facility
June 16, 2018
Google Public Storage myron gillom
This experience was great! Shauna and Brittney were so knowledgeable and answered all my questions. I will surely refer others.
June 15, 2018
Google Public Storage Katie
Disgusting! Our belongings were only there for 3 months, and when we went to get it, mouse had eaten into our boxes and pooped ALL OVER. Insurance (that we paid for) would cover nothing, and the front desk told us they wouldn't do anything either. very very bad experience!!!
May 7, 2018
Google Public Storage Teresa Gleason
May 1, 2018
Google Public Storage Sari Patnaik
They give you one price online (saying "you'll only pay x amount on the day!) and when you show up they add additional charges - super scammy and false advertising!
April 26, 2018
Google Public Storage David Spann
Shauna provider excellent service for my storage needs. She was both courtesy and professional! Thanks so much!
April 4, 2018
Google Public Storage Apostle Dr Gregory Wright PHD
Nowhere for handicapped the handrails are weak the steps are steep the heat is nice inside very friendly but pushy to get you in and out storage areas clean and heated if you like
April 4, 2018
Google Public Storage Logan Toler
Abbigail was amazing and helpful and so sweet! Definitely good and helpful service (-:
April 1, 2018
Google Public Storage Catherine Stroud
March 7, 2018
Google Public Storage Kyla Wilford
Have had a horrible experience with them. I can't wait to move out. This month can't end fast enough. They didn't want to honor the internet price, thank goodness I had the sense to screenshot it. And every month since, I've had one issue or another and I all I do is go up and pay. I don't even want the long conversation.
February 21, 2018
Google Public Storage Katherine Frazier
Emily and Abbi were both so helpful and kind in helping me with my questions about a storage unit. Definitely will be returning if I do need a unit!
February 14, 2018
Google Public Storage Paul Gress
Great customer service, very polite. Clean units. Never had an issue with this company
February 11, 2018
Google Public Storage Kristina Hollar
February 5, 2018
Google Public Storage MaleBEmotionsPresents CEO shermalebarnett
February 1, 2018
Google Public Storage Julian Tlahuel
January 31, 2018
Google Public Storage Amy Hill
January 22, 2018
Google Public Storage shannon shortridge
January 13, 2018
Google Public Storage David W.
January 7, 2018
Google Public Storage #tpnanime
Tashauna was great she definitely got what i needed. im definitely staying at this location
December 11, 2017
Google Public Storage Nick Strahan
You get the damn good prices. I just wish they were open later especially if you start storing stuff in there and should have access to any time
December 1, 2017
Google Public Storage Daniel Bond
Really impressed the people here. I am moving in from out of state and having to bring in a semi from ABF freight. They found a storage unit that fit my needs and my budget. They even let ABF leave their trailer over the weekend so I could take my time unloading. I am super pleased we found this storage unit. Special shout to Ta'shawna who walked me through the whole process and helped get everything lined up quickly.
November 24, 2017
Google Public Storage Ryy - Gee
November 20, 2017
Google Public Storage carrie herrington
Waited forever to rent a unit
November 7, 2017
Google Public Storage Sonja Dickson
Great customer service - Kathrine was very helpful and great with communication. This location is a little out of my way, but worth the extra miles.
October 24, 2017
Google Public Storage Joseph
Blake & Kathrine 😁 were very helpful and pleasant during my visit. Whenever I'm looking for storage this is where I head to. Nice storage and staff was extremely helpful to my every need.
October 10, 2017
Google Public Storage Christina Bailey
Not bad
October 8, 2017
Google Public Storage LaToya R.
As an employee of Public Storage, I have never come across another PS employee who treated not just a customer with such disrespect, but with her peer as well. Normally I would never call someone out, but as an employee of PS and knowing how important to this company customer service is I am going to have to say that Dominique’s (she would not even give the KTP her full name) atitude was very rude, very unprofessional, and the complete opposite of what PS stands for. A customer came into our NY location attempting to pay her bill, she wanted to know if there was anyway that a late fee could be waived bc she tried at another location to make the payment prior to it’s due date, however our systems are currently running on the original WebChamp server we were unable to look at her ledger. We contacted the property in which this customer stores (2719 Morse Rd), asking if we could have the DMs contact so that we can give it to the customer. Dominique would NOT give us this information, as a manager at Public Storage we are trained that we do our very best to try to solve any problem for our customers in store, if we can NOT do anything it is our job to reach out to our DMs for a chance that he/she is able to help.. the LAST result is directing the customer to Customer Service if it is out of our hands.. if we can help solve the matter the there is no reason to have the customer call in to Customer Service.. a DM has the ability in some cases to waive a fee for a customer depending on the situation. Our PM contacted Dominique asking her to please give him the the property number of the location, as well as the name and number of her DM.. she said “NO, tell them to call customer service.” She did NOT want to work together to help this customer, she also had another person in the background tell her what to say the PM.. she then hung up the phone on the KTP who was speaking with her. When we called the store back, they just let the phone ring. The customer confided in is that this location “NEVER answers the phone” are “always rude and nasty” I take pride in helping people, so to witness this situation with a fellow PS employee I’m almost disgusted.. this is not what we were hired to do, we were hired to give the BEST customer service experience to people.. we are suppose to “Treat their stuff, like it’s our stuff”.. my tip to you Dominique is to take a step back and remember why you took the job in the first place.. every customer is suppose to feel like we care.. if you don’t care, then how can you efficiently do your job?? Every customer should be treated fairly.. PS is a family.. we work together to get the job done.. what you did was NO WHERE NEAR the PUBLIC STORAGE WAY.
October 6, 2017
Google Public Storage Taylor Wilkinson
October 5, 2017
Google Public Storage Aaron Carpenter
Had the most wonderful experience, Katherine absolutely made the process, easy and convenient. Staff is always friendly and helpful
August 25, 2017
Google Public Storage Troy Price
Katherine that works at this property desperately needs a friend. She is a constant headache. I feel sorry for the people who use this location because they have to deal with her. Shame on you public storage, shame on you!
August 18, 2017
Google Public Storage James Fox
August 9, 2017
Google Public Storage Becca Lampe
The storage unit smelled like mildew and there were additional fees I had to pay when I arrived to move my stuff into the unit. I was not given the option of using my own lock and there was a required insurance fee that I wasn't told about. I've used public storage before and had a great experience, so I'd look at another location before looking here!
August 9, 2017
Google Public Storage kingjojo
July 31, 2017
Google Public Storage Jaycee Knox
Price increases are a bit much.
July 22, 2017
Google Public Storage Michael Albrecht
Basic storage facility, gets the job done. One employee sported a confederate flag bumper sticker on her vehicle.
July 22, 2017
Google Public Storage Jennifer Ferguson
July 21, 2017
Google Public Storage Gyan
Extremely poor customer service. I had called and booked a storage unit for $1 promotion with $24 move-in fee for a total of $25. The price was changed up to $55 for the same unit without my information. I received a confirmation email the DAY BEFORE i had to move in with the new increased price. I called them to ask why it has increased, and both the worker and property manager were extremely rude in communicating. Had a very condescending tone, rude, and overall extremely bitchy towards me. I was calling to figure out why the price had changed and instead of talking normally and explaining the situation, they were rude. Disgusting customer service. Don't expect anything from them.
July 12, 2017
Google Public Storage Franklin Leavitt
I would avoid this and any other Public Storage. They raise your rates after 3 months, and they don't even give you a 30 day notice. Lady in the office insisted we HAD to buy their own insurance and our renters insurance wasn't valid, which was a lie. $1 First months rent seems nice but then they add on $50 worth of fees and nonsense. Made us buy a brand new lock even though I brought one with me...wouldn't rent to me unless I bought it. Overall bad experience. Stay Away.
July 9, 2017
Google Public Storage Cesar Aguilar
Good storage
June 26, 2017
Google Public Storage Erin Dempsey
We arrived at 11:45am to check in to our storage unit. We had mistakenly rented a parking spot instead of a storage unit (our fault) but instead of being nice and helping fix the situation the worker was incredibly condescending stating "there is a reason we call you" with an eye roll. Halfway through helping us Katherine, the worker stopped and helped the person who had just walked in and said "haha I'll finish with you guys eventually". Normally we're patient people but we only had the moving truck until 4 so needed to get it done. It was ridiculous that people were helped out of order. I'm also not sure what was going on but there was a mother and daughter worker but I didn't seem like the mother knew how to do anything but talk. The facility is nice but the customer service was not good and seemed pretty unprofessional.
June 25, 2017
Google Public Storage Arlee Simon
Clean and reasonable price. Staff is helpful and friendly
June 24, 2017
Google Public Storage Emily Petters
The whole experience was great and Tatum needs a promotion.
June 21, 2017
Google Public Storage toni pettus
Tatum gave excellent customer service. Easy to work with. Very understanding of my storage needs and extremely patient. I would highly recommend Public Storage. This service is worth it's weight in gold.
June 1, 2017
Google Public Storage Toya Morrisette
Good customer service. Katherine did great under pressure. Her printer stopped working and it was super busy! Katherine solved the problem quickly all while maintaining a good attitude.
May 25, 2017
Google Public Storage Mikka Abrams
Katherine was very friendly and helpful. She also was very informative. Overall great service and the office/unit was very clean.
May 6, 2017
Google Public Storage Bridget Bond
Horrible company
May 2, 2017
Google Public Storage Kolt
Don't bother calling the office if you for any reason if you need payment information in case your documentation is missing or unavailable... they never pick up the phone once you get a unit. Unreliable communication to the people that needs asistance is an understatement.
April 9, 2017
Google Public Storage Blessing Aliu
February 24, 2017
Google Public Storage Ohio Lightning
Excellent customer service from Charles...
February 18, 2017
Google Public Storage Raymond Asamoah
Rachel was very helpful today in helping with my account. Would recommend to others thanks again.
February 16, 2017
Google Public Storage Rachelle De Clue
Staff is nice the quotes definitely more than showing in ad. Also expect the staff to know how much room I need for the stuff I had... gave me way too big a unit
February 15, 2017
Google Public Storage Doug Beck
On Monday I checked on my unit only to find my lock wouldn't open. Rachael was in the next unit cleaning up and I asked her is she had a trick to open the lock. She sprayed my lock with silicon spray and it open right right. Without her help, I would have had to drive home, look for the right key which I already had, get mad and waste a bunch of my time. Thanks Rachael, you saved my day!
February 13, 2017
Google Public Storage Dorena Borders
The ladies there were very nice an helpful. They answered my questions and helped me figure things out.
February 6, 2017
Google Public Storage Phyllis Dreiman
Rachel Great customer service. Very helpful and friendly. Represents your company at the highest level. Enjoyed meeting and working with her. Explained all paperwork thoroughly. A pleasure to deal with underdtands
January 9, 2017
Google Public Storage Mike Brandly
The customer service provided by the employees is amazing. Kathrine is especially helpful & professional!
December 14, 2016
Google Public Storage Player One
December 5, 2016
Google Public Storage Amanda Brown
Rachel m. She was great with getting me set up for my storage . Shes an awesome employee.
November 20, 2016
Google Public Storage Robert D
Reasonable rate good people
November 18, 2016
Public Storage Massah Saffa - Bangura
ATTENTION ALL THOSE WHO HAVE STORAGE UNITS AND PAYING INSURANCE (Orange Door Insurance) at @PUBLIC STORAGE My kids were coming downstairs with my things from the storage unit and there was another tenant who called the elevator, got her things in. Upon taking our things out, the lady took some of my items but the kids were scared to talk coz it was 2 huge guys and a tough lady. I walked right into the situation. I recognized my boxes, questioned the kids, beckoned to the ...staff who didn't do anything, so I walked up to the guys as they were loading the things. I told them that those boxes are mine. I opened one in front of them n realized it, but said they already packed the others and they need to get the lady. I retrieved one box from them. The storage facility was rushing us that it's time to close (that's why an hour before time, they always mess around with the 2nd elevator, leaving only one to work). The truck eventually left. Witnesses all around, I asked the staff to contact the lady who refused to come back in the building bcoz she knew she has stolen my daycare items (coz all her items seem to be bar items as stated by the guy, so I asked how come she has boxes labelled kids toys, 'kids books etc... Bothering the staffs each day to contact the lady, they rather gave me the insurance paper to file complain. I did and they told me THEY ONLY COVER YOUR GOODS WHEN THEY ARE WITHIN THE UNIT. NOT EVEN IN FRONT OF THE UNIT. UR LOCK HAS TO BE BROKEN. If you think the insurance you are paying insures you within the building, it's a LIE. THEY JUST WANT TO EAT YOUR MONEY. I'm gonna take this up with public storage themselves coz there are cameras there and it happened within their complex and not on the street. I'LL MAKE SURE I DO VIDEOS AND MAKE THIS GO VIRAL COZ U THINK YOU ARE SAFE, AND LATER KNOW BOTH THE INSURANCE AND STORAGE FACILITIES WANT TO DUCK OUT WHEN THERE IS A PROBLEM See more
November 4, 2016
Google Public Storage chelsea rivera
Loved Jennifer .!!! Awesome attitude. Got done really quickly with the tour and she got me out promptly so I could continue with my move. Thanks guys. !!! Also the 1$ for first month was great. !
October 12, 2016
Google Public Storage Albert Young
Great staff excellent service extremly friendly clean units
October 3, 2016
Google Public Storage Carla Sutton
Rachael M was very helpful and friendly. Thank you for all your help.
September 17, 2016
Google Public Storage Angelo Woods
Jennifer was very helpful and nice. Got me in and really quick.
September 17, 2016
Google Public Storage Debra Mason
Jennifer was very helpful & friendly!!!! Thnx a bunch hun!!!!!
September 16, 2016
Google Public Storage J Annalese
Rachel M. Was amazing! She explained everything I needed to know about my keys being lost for my storage unit. She was quick and professional! Thank you!
September 13, 2016
Google Public Storage linwood turner
Rachel M my customer service experience was great she was very helpful to me and my business and very professional
September 10, 2016
Google Public Storage Deirdre Jefferson
Spoke to Rachel M. She provided great service and was very helpful. I'm glad I was able to do business with her
August 20, 2016
Google Public Storage Tasha Russell
Rachel has been beyond helpful!!! I will continue to recommend people to her Columbusl location in Morse Rd!! Thanks for taking great care of my belongings!!
August 16, 2016
Google Public Storage Mamoudou Diallo
Britney was very patient with me yesterday. She knows the business very well and was very helpful. Excellent customer service!!!!!
August 8, 2016
Google Public Storage Alecia Hall
Rachel M was wonderful!! Made my transition as smooth as possible
August 3, 2016
Google Public Storage Tempestt Young
August 2, 2016
Google Public Storage Caitlin Milsted
August 2, 2016
Google Public Storage mario fadis
Cautious Rachel and Brittany are great
July 30, 2016
Google Public Storage Martonia Gray
Rachel M is great...shes's fantastical
July 18, 2016
Google Public Storage JettaTKD
Awesome service. Rachel M. Was fantastic and helped me with all of my questions. Definitely recommend
June 17, 2016
Google Public Storage Travon Bodrick
Rachel M. I rented a 10 x 10 unit and I enjoyed speaking with her. She was friendly, allowed me to take pictures of the unit I was wanting to purchase, and was very helpful walking me through the lease contract and the language which I had quite a few questions about. Overall, great experience!
May 29, 2016
Google Public Storage Kimberley Fluellen
Rachel m . I walked into your Public Storage located on Morris Road totally frustrated, I had a wonderful encounter with Rachel the store manager. I have been to a few of your stores in the past and I've had nothing but bad experiences and I was on my way to another Storage Company Uncle Bob but Rachel definitely calm my nerves and made this experience wonderful so kudos to Rachel.
May 13, 2016
Google Public Storage Kim Dyer
April 23, 2016
Google Public Storage MG JB
We are renting a unit for our charity organization, Giving Garage. When we set it up, Rachel "went the extra mile" to help us find what best met our needs at an affordable price. Excellent customer service!!!
April 8, 2016
Google Public Storage Karen McCarthy
Mary Ann saved the day, fixed my old lock, Thanks Mary Ann!
April 1, 2016
Google Public Storage Donna Herring
Rachel service is professional and always great service with her.
March 12, 2016
Google Public Storage Dustin Eades
Had a wonderful experience today at Public Storage, Levett covered everything I needed and answered all my questions. Such a friendly atmosphere. Definitely suggest renting storage from this company!
February 22, 2016
Google Public Storage Monica Gilmore
I think that rachel/lavett were very helpful and pleasant
February 19, 2016
Google Public Storage Hampstead Family
Rachel was awesome. She was helpful, answered all our questions, and mention the drawing for $1000 held monthly!
February 18, 2016
Google Public Storage Alicia LG
Rachel was awesome I got my storage space cleared and she took care of the rest would definitely use public storage again!!!
February 12, 2016
Google Public Storage Anwar Cooper
Rachel was very helpful patient & truly showed excellent customer service. Appreciated the time she took to exhaust all options was diligent & respectful. Will refer Rachel & public storage to friends.
February 3, 2016
Google Public Storage Leviathan Tyus (Leviathan Tyus)
The ladies are awesome, very helpful
January 14, 2016
Google Public Storage Liberty van zam
RACHEL IS AWESOME!!!!! I would refer others to this location, because their customer service is wonderful. IT WAS FREEZING OUTSIDE...grrr I couldn't get into my unit because the lock had froze thank god for Rachel she braved the cold to get our lock unfrozen I dont know any employee that would take the time in freezing temperatures to help deice a lock Rachel was very helpful and professional and prompt. I was very pleased with the time I was in and out of there. thank you Rachel
January 13, 2016
Google Public Storage Lelia Smith
I walked into the public storage on Dean road in Milwaukee Wisconsin as a one today I met a wonderful baby name by Doreen who went above and beyond to help me I like to meet people who help you who feel like family that's how she made me feel she made me feel very comfortable with you should because I know that she's going to have my personal items there they're very valuable to me and she was very professional she gave me a lot of information on the Public Storage Company I highly recommend her and will give recommendations out to people that I know because if you're going to take your valuables to a storage companies you should be highly trust people to the people that is holding your property
January 12, 2016
Google Public Storage Malieka Saddler
Rachel was very straight forward very polite. Made good conversation with me. Great communication / customers service skills! Very satisfied!!
January 12, 2016
Google Public Storage Cody Wicks
Rachel was great! She was able to resolve an ongoing issue at this location and she did it with a great attitude and was very pleasant. Great job!
January 5, 2016
Google Public Storage Master Mind
Rachel was the best manager I have been around in a long time her customer service skills are like none I have seen in a very long time amazing job
December 20, 2015
Google Public Storage Lailta Waller
Jonathan was amazing. Very knowledgeable, thorough and friendly. Cute too :)
December 6, 2015
Google Public Storage Nikolet Mitchum
Rachel was awesome today, I had trouble locating my daughter's unit number to make a payment for her and Rachel went out of her way to find the unit for me, she could've just said she can't find it and left it at that, but she went above and beyond to make sure I was taken care of today. She is an excellent example of great customer service. 👍👍👍
December 5, 2015
Google Public Storage JoLynn Urbowicz
My experience with Amanda at Public Storage was exceptional. She is very professional & very delightful to work with. She was very attentive to my needs for obtaining a storage unit.
December 4, 2015
Google Public Storage Dijon Doughrity
Rachel and amanda were very helpful and courteous.
November 24, 2015
Google Public Storage Robert DeJarnette
Amanda was very help and very friendly. She went through all of the paperwork with me and was very professional about everything. She did and outstanding job. Thank you Amanda :). Robert "Dee Jay" DeJarnette
November 20, 2015
Google Public Storage Katie G
Amanda, is very helpfully. had a 5 star service at this storage facility.
October 19, 2015
Google Public Storage Jay Genesky
Alisha was very helpful today and location and price really cant be beat in this area plus they had units available at the time in need. She took the time to let me see different sizes to meet my needs which was a plus for me and I thank her for that.
October 18, 2015
Google Public Storage April KirkAllen
I was assisted by Rachel and I'm going through so much and I totally forgotten my whoa's because she is such an loving angel as I call people who are very caring and pleasant in attitude. I would love for her to know that she's appreciated!!!!! I could go on and on.
September 21, 2015
Google Public Storage Vicki Oleszczuk
Thanks Rachel, I appreciate knowing I could count on you, living out of state is difficult enough, So thanks for always keeping me updated.
September 15, 2015
Google Public Storage donald woolard
Rachel was very helpful and professional and prompt. I was very pleased whith the time Iwas in and out of there.
September 10, 2015
Google Public Storage Aaron Rietschlin
Great service from Rachel. Friendly and informative.
September 2, 2015
Google Public Storage Kevina White
I had a great experience with cherall she made sure i received the perfect storage !!!
August 31, 2015
Google Public Storage Jaquasha Littlejohn
Public storage helped us out today with a courtesy padlock we are very grateful thanks public
August 21, 2015
Google Public Storage Shaquawna Arroyo
I LOVE this location, it's convenient, good employees, clean and customer service is on point. THEIR AWESOME!!!!! I would refer others to this location, because their customer service is wonderful. The workers (Amanda, & Corey) are nice, but they also mean business. I'll give them 5 stars.
July 26, 2015
Google Public Storage Jasmine Brisbin
Excellent service and quality storage facility.
July 5, 2015
Google Public Storage Raymon Paige
Tish was extremely helpful and polite. Excellent customer service!
June 29, 2015
Google Public Storage Amanda fortin
Tish is very professional and she show great customer service
June 25, 2015
Google Public Storage Tint Works
Amanda is a wonderful asset to public storage. Amanda was the only one there that simplified my experience with her direct and straight forward process, she even convinced me to purchase mattress and sofa covers, i wouldn't even thought to cover my furniture but i am glad i did. Thank you Amanda for all of your help.
June 5, 2015
Google Public Storage Jonathan Johnson
Great experience. No rodents. Good Price. Reasonable access hours. I'm pleased.
May 15, 2015
Google Public Storage Shirley Stoner
I had a great experience the manager rachel was great she was quick n positive attitude with awsome customer service. The property was clean n the unit n on grounds.
May 11, 2015
Google Public Storage Jacque Harrington
Christina was very helpful
April 30, 2015
Google Public Storage Robert Knight
Christina was a great help with making sure I picked the correct size storage. She was friendly, and included suggestions to make storing items even better. Once my current storage needs are done, I'll be back for sure for help with other storage needs. (No Climate Control Storage at this location)
April 17, 2015
Google Public Storage Mr Pittman
The staff was super helpful. I was heading out of town and they went the extra mile to give me to assistance that I needed. Very thankful. Good Job! I recommend.
April 7, 2015
Google Public Storage Debbie Pullins
The associates were extremely helpful, professional and most of all friendly. They made the process very easy and were mindful of my needs. The property was extremely clean, both inside and outside of the storage unit. I would recommend this property to anyone in need of a storage unit.
March 23, 2015
Google Public Storage Delbert Evans
Cory. was great
March 9, 2015
Google Public Storage Clinton Prysock
Because of Amanda's warm pleasant personality I'm still a customer. She is a great problem solver and very attentive to the need of all the she comes in contact with.
February 18, 2015
Google Public Storage Den Pennix
Rented a unit with Angie and she was cool
February 14, 2015
Google Public Storage Charles Hansen
very nice and helpful
February 11, 2015
Google Public Storage Larry Eldridge
Amanda the Manager was wonderful and very helpful. She explain everything to me and my wife glad I chose Public Storage
January 29, 2015
Google Public Storage james purvis
January 29, 2015
Google Public Storage India R Wilson
January 28, 2015
Google Public Storage gearin mrofka
Amanda & Angela were great and made experience quick and easy
January 17, 2015
Google Public Storage joshuah taylor
I've been using this location off and on for the past 7 years and have never had an issue until now the heavy set gentleman who I encountered today at the desk has been one of the most ignorant people I have ever met. after inquiring about charges I incurred and paying them off I went to access my unit only to find it was locked with one of their own locks and I was denied access. I was told that after 20 days Ohio state law requires that the locks be changed... I fortunately know my laws and know for a fact that that is not true. I was also told by this same gentleman that unless I purchased a new lock from them that I wouldn't have access to my unit... I had originally purchased the locks from them to begin with and in their illegal attempt to keep me from my unit they cut and discarded my lock which I was informed was obviously my property... if I'm not mistaken since I do pay insurance on the unit it should cover damages incurred by the company which my lock was my property. needless to say I will never be using public storage ever again and I will be removing my belongings from the property indefinitely.
December 18, 2014
Google Public Storage Kyle Chamberlain
Not bad other than: Unlimited spider service. Locks that rust shut and remain dremel resistant, while you curse them in a monsoon next to a minivan filled with impatient children. Operating hours that ensure you regret your choice of storage facility roughly twice per month. A hilarious "tough love" policy concerning forgetting one's gate code on the way out after 9pm. A good place to go if you are just getting out of College and need to stock up on some stories of "a time that you overcame a difficult situation" for job interviews and the like.
December 2, 2014
Google Public Storage susan sherman
Rachael is always helpful and patient. The facility is clean, gates work and driveways are clear. We have been using this location since 2011 and will continue to do so.
December 1, 2014
Google Public Storage Reggie Lewis
Very pleasant and very helpful very knowledgeable excellent service
November 28, 2014
Google Public Storage John Evans
Amanda has been a tremendous help. During a computer glitch she helped me gain access to our unit. Always very pleasant, both on the phone and in person. Would highly recommend this Public Storage location.
November 19, 2014
Google Public Storage Samson Power
The girls was nice. Thank you
September 4, 2014
Google Public Storage Deborah Williams
We were very pleased with the price, space, and access. Rachel and the whole crew went above and beyond to treat us great!!!
September 1, 2014
Google Public Storage Dave Swank
Had storage space for several years. The rates were reasonable and I never felt concern over the security of the property. Both signing up and ending my rental was quick and easy. Would highly recommend the property.
August 23, 2014
Google Public Storage Marquies Collins
Rachel is a great help. I wss going thru somethings and she worked with me to get it taken care off. Really a great help
August 23, 2014
Google Public Storage Char Baby
Rachel is very helpful. Even when I changed my mind about the size, she was so accommodating that without hesitation she knew something that could work for my budget. Thanks
August 2, 2014
Google Public Storage DaCarla Howard
My experience was AWESOME SAUCE!! Rachel, Amanda, and Angie had excellent customer service!! Thanks ladies...
July 22, 2014
Google Public Storage Matt Becker
We had a wonderful experience here at public storage with Rachel and Angela. Both were extremely helpful in every way possible. We just moved to Columbus from Southern California and they were helpful enough to give us a map and take the time to show us good and bad areas to live. We made small talk as well. Everything was clearly explained and thoroughly parused. We highly recommend this place over others. It looks to be secure as well. Gate hours are 6 a.m. to 9p.m. but that might be a better or more ideal situation for security purposes. This is a much more secure self storage than others we saw. And the service was superb.
June 19, 2014
Google Public Storage Ben Grossman
They were extremely helpful!
May 23, 2014
Google Public Storage Rob B
Thanks Amanda and Cory for your fast and friendly service today
May 23, 2014
Google Public Storage Amy Turner
Cory and Amanda are great- so helpful and quick! Thanks for your help in making my move go easier!
May 22, 2014
Google Public Storage Judy Della Flora
The premises were very clean and the staff, Ron and Amanda, were helpful, courteous and pleasant to do business with.
May 21, 2014
Google Public Storage Ray Parks
Amanda & rachel, is very helpful, certious they do a very good job @ keeping the lot clean, always there when you need them.
May 21, 2014
Google Public Storage The Chronicles of Sosa 9999
Amanda was great! She helped me find a good unit and easy to remember ;) I got really good service here and would recommend Public Storage to anyone who needs to find an excellent storage unit at a really affordable rate. A+ Customer Service :D
May 17, 2014
Google Public Storage Eric Rubinoff
Easy, great customer service. A pleasure to do business here. Amanda was outstanding!!!
April 30, 2014
Google Public Storage Evan Webb
Public Storage is a great place to rent a space, when ya gotta move or need to simplify your live. Had a great experience with them. Giving lots of praise to Rachel and Amanda for all the help and for answering all my questions in person and on the phone. Great online site to. Manage everything you need to from home or on the go. Hi-5 Public Storage! ; )
April 12, 2014
Google Public Storage Gail Cohill
Amanda was very helpful and answered my questions with a smile. Very professional and she knew her business. She was kind to my grandson also! Thank you.
April 7, 2014
Google Public Storage Leondra Barrett
customer service IS superb
March 30, 2014
Google Public Storage helen hudgins
The service was great yesterday when I put my things in storage friendly staff. Thanks Amanda and Rachel for good customer service.
March 25, 2014
Google Public Storage Danny Bellomy
Prompt and courteous.
March 20, 2014
Google Public Storage Joshua Mears
Easy to find locations with excellent customer service & knowledge of policy. More than happy to accommodate, & happy to maintain communication. A big thanks to Rachel & Amanda
March 13, 2014
Google Public Storage TRACY HUNTER
I just want to say thank you Rachel for her help when we came and rented. Very professional!
March 6, 2014
Google Public Storage Tina Manning-Pennix
Amanda is a out going person she has a smile when I every walk in the door, keep up the good work Amanda! Thanks! Dennis Pennix
January 8, 2014
Google Public Storage Min
Rachel & Amanda were friendly and helpful. Walked me through everything and answered all my questions. Thx ladies.
December 29, 2013
Public Storage Erin Noschang
December 11, 2013
Google Public Storage 24beachgirl
From the minute we made reservations, and that was 3 because of trying to get everything together the staff at The Public Storage on Morse Road has been nothing but helpful and accommodating. From looking at multiple units, to helping us decide a unit which was the right size and keeping us informed of the process by phoning I can say the customer service we received is what customer service should be. It was a long, trying 3 day ordeal of traveling and trying to get things together as we traveled but I will say again the staff here helped it all come to a happy ending. Thank you Rachel, Cory and Amanda for all you did!!! The Cooper's
October 15, 2013
Google Public Storage Alicia
After being a faithful customer for 1 1/2 yrs, I was not able to accompany my father in retrieving my property but sent my family detailed directions, contact numbers, and unit numbers for my storage unit. Apparently I wasn't prepared enough, as I forgot one important thing....the gate access code (which I have never utilized). After speaking to the female agent, I was told that I had to show my driver license in person to obtain the gate code to then give to my father. Because I was 2 hrs away in another city, I was unable to do that and asked if I could verify my identify via the telephone and was told I could not. I then asked if there were any other suggestions to gain access to my gate code and was told there was not. I then asked if I could possibly find Public Storage to verify my identity to obtain my code and I was then told I could. I had to driver 30 mins and spent over an hour of my time attempting to find a solution. Andie at the Bedford Heights location was able to to assist me in 2 minutes and offered me numerous solutions in helping me during this time. I was greatly appreciative for her kind and caring attitude. She was able to change my authorized person by fax to allow my father to obtain my code, verified my identity for the agent who then gave her the code over the telephone, and finally the easiest of them all, she contacted the toll free number in which I was able to obain my code via email. After several attempts to contact the Columbus agent, we were told by my father she had taken lunch. It literally took Andie 2 minutes to help me and I wish more representatives tried to do the job in which they are paid to do. I am appalled at the way I was treated by the Columbus agent. I was simply asking for alternatives to my problem and was offered none. Thanks to Andie at the Bedford Heights location for her great customer care.
August 8, 2013
Google Public Storage SAAD SHAHEED MUHAMMAD-FREEMAN
People are polite and down to earth with an professional flare, enjoyed my visit