Steve is so amazing! Every time I deal with him he is always great. Great storage place.
Steve was beyond helpful. One of a kind to be honest! Thank you Steve!
Great location. The entry and exit gates with the app make life a breeze. Very clean and secure location!
5 stars for Steve he is always amazing and his customer service and assistance is top notch.
However the storage fire foam needs to be updated. It falls off into my items constantly.
Treasure was a great help on the phone! She answered all my questions and helped me figure out everything in a timely manner and with a good attitude. Thank you!
Steve is great. Excellent customer service. Give him a raise immediately.
Steve has been a wonderful manager to work with. He is always curtious, respectful and always willing to help in any way possible. Thank you, Steve, for making my experience with Public Storage such a good one.
Miguel Salas
Absolutely would not recommend this storage place. I have been renting a 5x10' unit for years that continues to increase in price. I was originally charged $50/month which has increased to next month they want $150! Despite units of this size still being offered for $60 on their website.
Not to mention that there have been at least two break ins, the ceiling falls apart and gets your stuff dirty. The gate isn't working half the time and is left wide open. Office never answers the phone but one guy tried to be helpful after I submitted a move out date.
Don't be tempted by the low price initially or the location. This place is subpar but charges like it isn't. Shop around and you can easily find cheaper, more secure units with better customer service.
EDIT*** they offered to “delay” my price increase shortly after I put up this review and submitted a move out date. Didn’t even say the increase would be cancelled or reduced, just delayed!! Also added photos of the disgusting ceiling and how dirty it made my stuff!
Seriously, don't do it.
Steve such a great personality, will be referring location to others!
This place is great. Steven helped us out, gave us water, and kept our stuff safe! Would keep my stuff here again.
Steve was absolutely amazing. He’s so kind and thorough. I really appreciate his time and finding the perfect unit.
Had the BEST experience with Steve! He was a great help! Would recommend to all my friends and family!
Steve was great! I mixed up my dates and called him and he got back to me in a timely manner and was able to explain things and help me get a better picture of everything and he was so helpful and had great customer service!
Mr. Steve is a great guy! He helped out with the whole set up process. Explained everything really good. The storage itself is nice and clean.
Jeff was a great help, thank you
Steve was very pleasant and helpful. He walked me to my unit and went through all the keypad issues with me. He also showed me to make sure our lever is pushed all the way in so that our lock would properly secure our unit. He was amazing. Thank you Steve.
Shoutout to Steve for helping figure out my bill and helping me today. Truly appreciate it.
Friendly and excellent customer service. always clean. Great prices. One of the best locations in the area!
Had a issue with the garage door being very tough to open and some other issues. The associate help me do a transfer to a different unit. Very helpful staff and I enjoy doing business with them. Thanks Again
10/10 would recommend! Steve was very helpful.
Steve made the moving process stress free. He was friendly and efficient. Thanks!
Steve is thee absolutely BEST. Super friendly, amazing customer service & management! He made everything understandable & really helped me make sure my move in was easy. Thank you Steve! 😊 We need more people like him in the customer service/management field!!!
Watch mangement in the process of cleaning had to leave to grab gloves come back to stuff missing with a note on my storage unit leaving one person accountable the worker no cameras by the unit so don’t have proof but I honestly believe he stole after thinking I wasn’t gonna arrive back to finish the unit
Update; Steve called me back, and I got to meet with him. And he resolved all my issues with my storage unit. Really great guy. I recommend him to all that have storage business. 👍
Steve the property manager is extremely helpful and very knowledgeable , he is always polite and goes out of his way to assist where possible , and is always very approachable. All in all makes for a great experience . Thankyou
Thank you Kyle for a seamless stress-free event. I did everything over the app as you said and it was perfect. This is truly brilliant. I literally did not have to talk to anyone Worked all the codes worked. The keys were inside the unit.
Steve has been extremely helpful!!! Thank you for everything
Ben was great and helped me out of a bad situation and saves me money.
Steve is great at public storage!
I discovered a flat tire I had acquired earlier that day on my way there, and the guy working there offered me a tire plug kit, and a pump to use.
That was a huge help! Thanks man!
Public Storage has been wonderful to us while we’ve been renting a unit! Steve has been fantastic!
Steve was the kindest person ever and very helpful, he helped me with everything I needed. He should get a raise!
Steve is amazing!! Thank you sm!
Top notch management. Great storage conveniently located next to I-270 at Easton.
Clean, secure, with great staff! Steve addressed all my questions and was professional as well as considerate. Great job Public storage!
Steve was an amazing guy and was a great help the facility was clean and very well taken care of. Thanks Steve your a rockstar
Rented a unit here and in 5 months rate went up twice, was broken into twice and talked to with such disrespect that it pains me to give them one star
I have utilized the service of storage for 20+ years and with several other providers than Public Storage. In all the experiences I have had with property managers and facilities, my interactions with this property's manager, Steve, have put Public Storage as the #1. Steve is a phenomenal individual who enjoys his job and provides excellent customer service. From the first day of renting the unit I have there currently, Steve was helpful, accommodating, informative and made the process smooth and welcoming. He made it a point to connect with me in a way that made me feel as if I was not just another transaction. I have had this unit for over 2 years, and there were a few times financial hardship caused me some late payments. Even through these challenges, Steve was always available to communicate with me, going above and beyond to help me work through them. His ability to connect with customers, be professional and manage expectations is outstanding. Honestly, I have considered moving my things to another facility at times, however I always decide not to because it's more valuable to stay with Public Storage and be taken care of by Steve. He is a gem! Thank you, Steve for all you do!
The guy that works here is very helpful. Unit was fine.
Every single thing in our unit is covered in a thick coat of mud water & dust & what I think is a thin spray of paint! For the outrageous price you would think they would have more respect for your stuff & cover the gaps & cracks b4 they start cleaning & painting the outside of their facilities! I cried when I opened my door & found all my stuff was covered & somethings were jus ruined! I'm sick about this! Wow!
Steve was a great help great personality fantastic customer service.
Been going through a lot plus me behind on my storage, public storage has been patient and helping me not get my stuff auction. Steve is a great guy have wonderful customer service. I may not have been the best person to talk with at times especially when you’re reminding me about my bill (my apologies.)But I thank them so much. And really happy I choose to get a storage with them. Happy Holidays!
You just gotta love, Mr Steve the on site manager. Big help like always and did I mention he’s a very hard worker. Thanks like always.
Steve the on site manager is awesome. He went out of his way to help me out. I had scheduled a time to meet with him past closing hours and he went out of his way to accommodate me. Well I was running late beyond that time and even though he didn’t have to he still helped me. Honestly he didn’t have to do anything he did to help me out but he did. I run a small business and also carry the weight of a full time job and the dedication he shows to doing his job helped me in more ways than he knows and than most will understand. I have dealt with many managers from storage facilities some good, some bad, but very few are exceptional. Steve is one of those few. Thank you from myself and my family…it was a pleasure doing business with you.
Steve was amazing customer support he is really a real deal. I rented a unit from him and he was very helpful and I was happy with how he handled my business. Thanks
Steve Snider was so sweet and patient. Great customer service, and a great experience, thoroughly enjoyed his energetic attitude! Thank you so much!
They raise prices to ridiculous amounts and get you in the door with something cheap. I'm now no longer able to afford my monthly fee and will have to take my business elsewhere. This location never answers the phone with a super creepy manager to boot. Very unhappy with my experience with this particular location and Public Storage.
Onsight manager Steve is very helpful and friendly. This is the best Public Storage in Columbus!
Costumer service was amazing, the front desk guy was very helpful and made mine and my fiancé’s experience wonderful
This storage facility is clean and safe. Steve always looks out for me and thank you for all you do
The Site Manager Steve, is AWESOME! He’s very responsive and keeps his word about following up with you, which is rare from companies nowadays. It’s nice knowing I’m storing my stuff where someone genuinely cares and not just looks at you like a paycheck
Steve is the best property manager. kind, curteous,always professional,and greets you with a smile !!!!!!!!! Excellent customer service
Andrea is amazing for a new employee she definitely knows what's she's doing and made me feel comfortable when looking for storage during my difficult time!!
A huge thank you to the onsite manager Steve who is always nice and friendly helpful leaving to the customers who have been argumentative with him!
Growing people you don't store food in and outside storage locker and then get mad at management because you ended up getting mice in your food that you stored which is against policy.... Don't take your anger out on the management they don't know what you're storing!
Below are pictures of my 10 x10 unit on my move out to show that that unit was clean upon ending my time renting a unit
They progressively charge more and more, each month, for the same unit. The cost of my unit nearly doubled within a year. The facilities seem understaffed and employees are spread to thin to be available to help in a timely manner. I wasted too much money here.
Absolutely amazing customer service. Very helpful and would highly recommend!
I felt the need to come on here and give a five star rating and post a review regarding the facility and the property manager, Steve. I honestly can’t say enough about him and his overall customer service. Going above and beyond doesn’t emphasize this man’s work ethic whatsoever. I highly recommend this location and seeing Steve for any and all of your questions/troubles. Aside of this location we have several units throughout Columbus and will continue to without question because of him and our experience. Thank you!!
The attendant was pretty helpful with selection of space and picking out boxes. He also told me how to do the whole registration online which was pretty easy, overall grate customer service would definitely recommend.
I’ve had my storage unit for several months and have had a great experience!!!! Steve the location manger has gone above and beyond to help throughout our stay so I DEFINITELY recommend this place!!!
Steve was a HUGE help with a super quick visit! Just needed to add insurance and Steve took care of it lickity split!
Clean and dry storage units. Very secure facility. Recommend them over all others some.locatikns have not so friendly sraff but the facilities are secure and safe.
Steve Schneider handles problems quickly and accurately at the Morris Road location! Thank you Steve
I am very pleased with my experience at Public storage! I lost my keys to my lock and hired someone to come break it. To say the least, being alone and a woman, I did not feel comfortable & Steve went above and behind and stood with me the entire time!! In my opinion the customer service experiences outweigh the facility, cleanliness & everything else that can be changed if needed. You can’t get back a bad customer service experience if you have one. Steve & this facility get a 10/10 from me!! Thanks again :)
Sight manager Steve was very helpful and friendly. Next time I need public storage this lot will definitely be on my list.
STEVE WAS THE BEST!! NO ONE SHOULD GO TO ANY OTHER PUBLIC STORAGE!!
Awesome manager knows what he's doing
Excellent service.Steve was awesome And went the extra mile to get me the storage good job Steve keep it up
The customer service provided by Alex was great. He made the entire process simple and painless.
Great place to rent, Steve was super helpful. The property seems clean and well managed.
Steve was amazing and super helpful! I appreciate you!
Alex at public storage at 4060 Morse road got me together and made my experience smooth. He even stayed a little bit over the closing time to make sure I was able to get my unit. Appreciated greatly
Steve’s is the greatest ever
Thank you
Steve was awesome! He hooked me up with a new storage unit and a discount. He was fast and courteous which I appreciated.
This facility was amazing. Steve made the move-in and move-out process incredibly easy and he helped me with everything I needed. I would highly recommend this facility for anyone who needs a self-storage unit.
Steve is amazing! He’s always so helpful and gets things done in a timely manner! He was very helpful when I was renting my unit and made it hassle free! Highly recommend this location when storing your items!
Steve from Morse road public storage has been a huge help to us from purchasing and renting the locker to answering any questions we’ve had through the process! I would definitely recommend the Public Storage on Morse road in Columbus for all your storage needs !
Steve was amazing!!! Helped us so much in our time of need. He made us laugh a lot. Thanks so much 😄
Steve is amazing! The manager at the Morse road, he has been nothing but helpful. The property is very clean. The prices are very good for the size of the unit and fortunately the only staff I’ve ever had to deal with is Steve but he is by far the most amazing person to watch over your stuff. I literally stay there because he’s the manager. Thank you Steve! For all you do!!
Steve was really amazing!!! He made my first time using a storage seamless! He answered all of my questions and was really pleasant!!! I recommend this Public storage to ANYONE!!! Thanks again Steve!!!
I had to find a storage unit quickly because my apartment wasn’t ready to move into on time. Steve helped me pick out the unit I needed and sign up with no problems. Couldn’t be happier.
I hate this company. I sincerely regret putting my belongings in this storage unit. All they want is your money. My storage amount started out at $110. Now a year later it’s over $200. The storage is also in bad shape. The ceiling of the storage is falling down over all my stuff. I missed my payment on the 1st. I made my payment a couple weeks late and already I am being threatened that I would lose my belongings to auction. I have made all my payments on time except this 1. I have been a loyal customer and that means nothing to them.
Steve helped us a lot today and got us in to get a nice unit for a great price … I recommend if you want a unit then Steve is the guy to talk to.
I highly recommend using this facility. Steve at the desk was a delight! We walked directly in after finding the location on google and within 20 minutes Steve had us set up with our storage unit. He even went out of his way to walk to our unit with us and show us how the door/lights worked and how to set up our lock and key. I was very happy with the service we received and will feel comfortable storing my items with them!
Steve was great!!! He helped me last minute close to closing time. I really appreciate it so much !!! Very funny guy. Great personality. Thank you so much for your help !
Was offered a unit, accepted it, traveled 40 minutes to be told it was cleaned out the day before. I could of got my gas back at $4 a gallon.
Steve was a bug help when changing my storage unit and gave great customer service. He’s also very funny!
Came in this morning with my wife to move into a larger unit. Steve was great. Had a great time chatting with him while we were going through the process
We came in today to switch to a larger unit. Steve was so helpful and nice. Made us laugh. Just what we needed on a rainy day to move storage units lol. Thanks Steve being so quick and helpful!
Steve was good to me Thank u
Great customer service. Really made my transaction easy. Appreciate the help.
Steve over at public storage on 4060 Morse Rd is a great guy every time I come in he's very nice excellent employee 👏 the best hands down I appreciate him great experience always with Mr Steve continue your great service!!
Steve was very helpful and efficient when renting the space. He saved me time and money. Great place for temporary or long term storage.