Public Storage Self-Storage Units at 4060 Morse Road, Columbus, OH

Steve the on site manager is awesome. He went out of his way to help me out. I had scheduled a time to meet with him past closing hours and he went out of his way to accommodate me. Well I was running late beyond that time and even though he didn’t have to he still helped me. Honestly he didn’t have to do anything he did to help me out but he did. I run a small business and also carry the weight of a full time job and the dedication he shows to doing his job helped me in more ways than he knows and than most will understand. I have dealt with many managers from storage facilities some good, some bad, but very few are exceptional. Steve is one of those few. Thank you from myself and my family…it was a pleasure doing business with you.

Steve was amazing customer support he is really a real deal. I rented a unit from him and he was very helpful and I was happy with how he handled my business. Thanks

Steven ROCKS!!!

They raise prices to ridiculous amounts and get you in the door with something cheap. I'm now no longer able to afford my monthly fee and will have to take my business elsewhere. This location never answers the phone with a super creepy manager to boot. Very unhappy with my experience with this particular location and Public Storage.

Steve Snider was so sweet and patient. Great customer service, and a great experience, thoroughly enjoyed his energetic attitude! Thank you so much!

Onsight manager Steve is very helpful and friendly. This is the best Public Storage in Columbus!

Steve's the man

Fast & Efficient

Costumer service was amazing, the front desk guy was very helpful and made mine and my fiancé’s experience wonderful

This storage facility is clean and safe. Steve always looks out for me and thank you for all you do

The Site Manager Steve, is AWESOME! He’s very responsive and keeps his word about following up with you, which is rare from companies nowadays. It’s nice knowing I’m storing my stuff where someone genuinely cares and not just looks at you like a paycheck

Steve is the best property manager. kind, curteous,always professional,and greets you with a smile !!!!!!!!! Excellent customer service

Andrea is amazing for a new employee she definitely knows what's she's doing and made me feel comfortable when looking for storage during my difficult time!!

A huge thank you to the onsite manager Steve who is always nice and friendly helpful leaving to the customers who have been argumentative with him! Growing people you don't store food in and outside storage locker and then get mad at management because you ended up getting mice in your food that you stored which is against policy.... Don't take your anger out on the management they don't know what you're storing! Below are pictures of my 10 x10 unit on my move out to show that that unit was clean upon ending my time renting a unit

Absolutely amazing customer service. Very helpful and would highly recommend!

They progressively charge more and more, each month, for the same unit. The cost of my unit nearly doubled within a year. The facilities seem understaffed and employees are spread to thin to be available to help in a timely manner. I wasted too much money here.

I felt the need to come on here and give a five star rating and post a review regarding the facility and the property manager, Steve. I honestly can’t say enough about him and his overall customer service. Going above and beyond doesn’t emphasize this man’s work ethic whatsoever. I highly recommend this location and seeing Steve for any and all of your questions/troubles. Aside of this location we have several units throughout Columbus and will continue to without question because of him and our experience. Thank you!!

The attendant was pretty helpful with selection of space and picking out boxes. He also told me how to do the whole registration online which was pretty easy, overall grate customer service would definitely recommend.

I’ve had my storage unit for several months and have had a great experience!!!! Steve the location manger has gone above and beyond to help throughout our stay so I DEFINITELY recommend this place!!!

Steve is the best!

Steve was a HUGE help with a super quick visit! Just needed to add insurance and Steve took care of it lickity split!

Clean and dry storage units. Very secure facility. Recommend them over all others some.locatikns have not so friendly sraff but the facilities are secure and safe.

Steve Schneider handles problems quickly and accurately at the Morris Road location! Thank you Steve

I am very pleased with my experience at Public storage! I lost my keys to my lock and hired someone to come break it. To say the least, being alone and a woman, I did not feel comfortable & Steve went above and behind and stood with me the entire time!! In my opinion the customer service experiences outweigh the facility, cleanliness & everything else that can be changed if needed. You can’t get back a bad customer service experience if you have one. Steve & this facility get a 10/10 from me!! Thanks again :)

Sight manager Steve was very helpful and friendly. Next time I need public storage this lot will definitely be on my list.

STEVE WAS THE BEST!! NO ONE SHOULD GO TO ANY OTHER PUBLIC STORAGE!!

Awesome manager knows what he's doing

Excellent service.Steve was awesome And went the extra mile to get me the storage good job Steve keep it up

The customer service provided by Alex was great. He made the entire process simple and painless.

Great place to rent, Steve was super helpful. The property seems clean and well managed.

Steve was amazing and super helpful! I appreciate you!

Alex at public storage at 4060 Morse road got me together and made my experience smooth. He even stayed a little bit over the closing time to make sure I was able to get my unit. Appreciated greatly

Steve’s is the greatest ever Thank you

Steve was awesome! He hooked me up with a new storage unit and a discount. He was fast and courteous which I appreciated.

This facility was amazing. Steve made the move-in and move-out process incredibly easy and he helped me with everything I needed. I would highly recommend this facility for anyone who needs a self-storage unit.

Steve is amazing! He’s always so helpful and gets things done in a timely manner! He was very helpful when I was renting my unit and made it hassle free! Highly recommend this location when storing your items!

Steve from Morse road public storage has been a huge help to us from purchasing and renting the locker to answering any questions we’ve had through the process! I would definitely recommend the Public Storage on Morse road in Columbus for all your storage needs !

Steve was amazing!!! Helped us so much in our time of need. He made us laugh a lot. Thanks so much 😄

Steve is amazing! The manager at the Morse road, he has been nothing but helpful. The property is very clean. The prices are very good for the size of the unit and fortunately the only staff I’ve ever had to deal with is Steve but he is by far the most amazing person to watch over your stuff. I literally stay there because he’s the manager. Thank you Steve! For all you do!!

I had to find a storage unit quickly because my apartment wasn’t ready to move into on time. Steve helped me pick out the unit I needed and sign up with no problems. Couldn’t be happier.

Steve was really amazing!!! He made my first time using a storage seamless! He answered all of my questions and was really pleasant!!! I recommend this Public storage to ANYONE!!! Thanks again Steve!!!

I hate this company. I sincerely regret putting my belongings in this storage unit. All they want is your money. My storage amount started out at $110. Now a year later it’s over $200. The storage is also in bad shape. The ceiling of the storage is falling down over all my stuff. I missed my payment on the 1st. I made my payment a couple weeks late and already I am being threatened that I would lose my belongings to auction. I have made all my payments on time except this 1. I have been a loyal customer and that means nothing to them.

Steve helped us a lot today and got us in to get a nice unit for a great price … I recommend if you want a unit then Steve is the guy to talk to.

I highly recommend using this facility. Steve at the desk was a delight! We walked directly in after finding the location on google and within 20 minutes Steve had us set up with our storage unit. He even went out of his way to walk to our unit with us and show us how the door/lights worked and how to set up our lock and key. I was very happy with the service we received and will feel comfortable storing my items with them!

Steve was great!!! He helped me last minute close to closing time. I really appreciate it so much !!! Very funny guy. Great personality. Thank you so much for your help !

Was offered a unit, accepted it, traveled 40 minutes to be told it was cleaned out the day before. I could of got my gas back at $4 a gallon.

Steve was a bug help when changing my storage unit and gave great customer service. He’s also very funny!

We came in today to switch to a larger unit. Steve was so helpful and nice. Made us laugh. Just what we needed on a rainy day to move storage units lol. Thanks Steve being so quick and helpful!

Came in this morning with my wife to move into a larger unit. Steve was great. Had a great time chatting with him while we were going through the process

Steve was good to me Thank u

Great customer service. Really made my transaction easy. Appreciate the help.

Steve has been a wonderful help!! He broke everything down for me, he was extremely kind, answered every question I asked!

Steve over at public storage on 4060 Morse Rd is a great guy every time I come in he's very nice excellent employee 👏 the best hands down I appreciate him great experience always with Mr Steve continue your great service!!

Steve was very helpful and efficient when renting the space. He saved me time and money. Great place for temporary or long term storage.

The property manager Steve was as Awesome!! Great customer service! I definitely would recommend this place!

I received great customer service from Steve who handled my issues and questions very quickly.

Very simple process + outstanding customer service from the gentleman who helped me!

steve was great to check in with. everything went smooth and easy!

I put 4 stars instead of 5 for one reason, I did an e-rental and it charged my card for the rental but never processed the rental in their system. I went to the office and spoke to Steve, he did everything he could to help me but I still had to pay twice and wait for a refund on the second charge. Once I finally got to my unit the door was broken, went back to the office and Steve came out and fixed it so I could be on my way. Amazing customer service from Steve even with other issues going on on the property. Definitely a top notch property manager that cares about the property and the people.

*Update: I received a phone call from corporate, and was assured the situation had been handled, that I will not be responsible for these charges, and that the employee who initially caused the issues will be te trained and updated on policies. Changing my rating from one star to three*. Unauthorized charges, impossible to reach anyone in their Corporate Office, spent an entire day chasing someone down on the phone to handle my refund. Fast forward one month, I get a call from the office, at first the man was nice and said the company had "accidentally" issued two refunds to me, one electronic payment and one check, and now there is a balance on my account. I said, I never received a check. Can you cancel payment on that check, and remove the balance on the account? Apparently no, they want me to cash this mystery check, which is not in my possession, and pay them the balance. And he threatened me as well. "If you don't do it, I will report you to a Collections Agency". Do not give these people your financial information, unless you wish to be a victim of barely legal fraud.

Brendan was absolutely amazing. He understood my storage needs and helped me out completely. He took his time to help me and never rush me through the process. Just superb service. Made my day!!

Brendan did a great job explaining the various units and had answers to all of my questions. He got me signed up in no time, great customer service.

Quick, easy, and great customer service.

Been having a great time storing here, no issues. Lost the keys to our lock and Steve in the office took great care of us, he made sure our lock was removed and replaced ASAP so we could get back into it and he was very friendly and informative along the way!

Great Place, clean and friendly staff! Thank You So Much Ann! We appreciate you!

Anne is an awesome employee. She really helped me out today. I highly recommend this location.

I had a great experience using this Public Storage location. They did a great job getting me started when at first, my access code didn't work. Then Anne was helpful when it came time to close out of the unit I used.

Fast and friendly and gave us good price

Anne showed me the units and was good to work with.

I was very please with Ann help. I haven't rented a storage space since the 90's . Ann assist me with the access code and walk me to my unit. I appreciate all Ann help.

Anne just helped me locate my unit. It fits my needs perfectly. I am so happy she is here. This place is definitely going up now that is here!

I've been renting a space here for 3 years plus, and I want the management, Ron, to know I appreciate him. He has always done good business, took care of things, if needed. He's a good man and deserves kindness. Thanks Ron for all you do to help folks! I just want people to know this. 🙂🙂🙂

Great people and very helpful. Ron is very friendly and accommodating

Great location! Ron the manager was very helpful and kind.

Staff is always friendly but the units are not temperature controlled. After picking up items from a unit (c140) after a year, I saw that mildew had began to form on some of my items at no fault of my own

I went to N Hamilton Rd store first and the lady was so rude to me. She said that I came to late and she was doing her last round and going home. It was only 5:20pm you weren’t suppose to close until 6pm. I made a reservation for the next day at N Hamilton store and the service with Lisa was no better than the day before when she told me she would not help me at that time to come back. It did not get any better as I continued to contact sales and customer service through the telephone. I was quoted a $90 a month for a 10x20 at 4060 Morse rd which ended up being at 2719 Morse Rd. It was a mistake on the reps part. I called and held to speak with a manager no one came on the line for a long while so I called back in about 6 more times to no avail. I then went to the 4060 Morse Rd location no one was there to fix mistake. Then I went to the Westerville location and Hailey helped me. She was by far the most efficient and nice person I had come into contact with my entire ordeal. I still did not get the price I was quoted but I ended up getting a unit at the 4060 Morse rd location. I also took my friend to 4060 Morse rd to rent a unit with Hannah. She was extremely pleasant and helpful. The only reason I’m giving the five star rating is because of Hailey and Hanna!

Hannah went above and beyond meeting us at the storage unit (not even her location!) on a Saturday night to help us resolve an issue getting into our unit. She was pleasant and even reassured us it was not a big deal. Couldn’t ask for better customer service than she showed. Thank you, Hannah and Thank you Public Storage for having such an exceptional employee!

Thxs for your help Hannah !

There is a storage locker closer to us but because of the customer service we received when calling this location, we went rented here instead. The woman who helped us, Anne, was beyond thorough and overall very helpful throughout the entire process of getting the storage locker. She is courteous, very polite, and positive. She is definitely an asset to the company. Hope to have many more interactions with her.

This establishment is ran by a amazingly nice and professional woman by the name of Anne! She was extremely helpful and curteous. I would definitely recommend this storage unit faculty to any and everybody!

Ann has amazing customer service and gave me a great first time experience at the storage.

Ms Ann was very knowledgeable and kind. She helped me save some money by helping me understand which unit would fit my budget and needs. The place was organized and clean and I appreciate all she did!! Thanks Ann!!!!

Anne was a great help today!!! Thank you.

Ms Ann have good customer service and very nice and friendly

Anne really helped me today. She is awesome! Highly recommend

Anne was super helpful with getting everything situated and with figure out the gate. Very pleased!

So far so good. Anne was great at getting what I wanted and needed. She listened and delivered. I would recomm others if need be

Anne was amazing!!!!

Anne was super friendly and amazing, she takes care of her customers, if you’re looking for a storage unit I definitely recommend Anne and Public Storage!

Looked at multiple properties in the area. This one in particular had a very helpful staff. Within a few minutes after my reservation of a unit I received a call from the staff. Throughout the process of choosing a unit The staff was very helpful and answered all my questions. This property has many units available ranging from smaller units if you need to store a single room or odd stuff to bigger units that can store a vehicle and boxes. UPDATE: A few things that bother me about the company. 1. They advertise low rent prices starting out. There are hidden fees and a one time "admin fee" of $24 that they don't advertise. So that $20 unit that you were set on will really be much higher. 2. They are able to change your lease as they see fit. It says so right in the contract. The month after I started storing my stuff they increased the rent by $15 going from $58 to $73. That price held for 5 months and then another price increase to $88 which it is currently at after one year.

I had a very pleasant experience with the property manager recently. Before I chose this location I had an issue with the staff at extra space storage and decided I needed a diffrent storage space the same day. When I got to public storage she was friendly and very resourceful. The price of the unit wasn't bad either. I would recommend them to anyone, family or friends with storage needs.

Anne was great getting me check in, smooth and easy!

Anne was outstanding she was very knowledgeable of the storage units and helped us get the right unit for our needs. I will definitely be telling my friends about that location.

Anne and everyone else here all were awesome to deal with. Thank you so much for all of your help. I greatly recommend this location.

Anne was very friendly and helpful

Anne is I very atentive manager at this property and does her best to get you and your things in a well deserved place.

Very nice lady and very helpful and explained everything and definitely would do business again

Ann was very helpful!

Anne did a fantastic job getting me a storage unit all set up. Highly recommend have your stuff stored here!!!

Great location to where I'm staying and appear to be well maintained.

Anne was great in getting me the right storage unit for me

Had a great quick experience . Will recommend & return if needed !

Anne was the BEST EVER SHE THE PERFECT STORAGE FOR ME THANKS FOR HAVING HER THERE...

Anne helped my moving experience very smoothly. She was a great help to us. Appreciate the help very much. Great

This was such an easy process filled out everything online. Unit was ready and perfect for my needs. Taishauna and Jayme were so friendly and a big help! Thanks ladies!

Anne was very helpful showing me several options. I greatly recommend you see Anne when you visit.

Anne was very friendly and helpful. 5 stars.

Ms. Anne was a great help she totally saved the day for me! They were quick and easy to work with and she was very nice. I would recommend this storage place to ANYONE. They’re the best! :)

Anne is very helpful and kind and knowledge about storage and different needs ! She can definitely help you out!!! Highly recommended!!

Anne was very helpful and very welcoming! The property is very well kept, and she was very friendly. I would recommend this place to anyone looking to feel secure about storing their stuff! Will definitely be back!

Rented a unit today and Anne was very helpful . Very polite and knowledgeable.

Anne was extremely helpful with helping me get a storage unit for my business! Great manners and awesome customer services skills. Her energy lights up the room!

I am very happy with this location. Anne is great help and always in cheerful mood.

Best service I’ve ever had thanks Anne

Anne was great and was super helpful. She was fantastic

Anne was a great help! we had to move and put our stuff in storage, we were in a huge hurry she was so nice and helped us through the whole thing! Definitely recommend!!

Anne helped me choose the perfect storage unit! She is the best!

Stephanie was so helpful thank you so much 🍬🍭🎂🍰

Muy buen lugar para guardar cosas

Anne is so helpful and pleasant. Had an issue with my monthly payment, and before I had a chance to call to get it straightened out, Anne had noted my account. Everything was taken care of. Sometimes it nice just to see good customer service from a business you use on a monthly basis.

Anne was very helpful and she showed me multiple options to choose from.

Anne was amazing! She showed me 3 different units to make sure it would fit my needs! Definitely glad I chose this location for my short term storage :)

Anne did a wonderful and spectacular job for me. If anybody is looking for a staorage unit, I would recommend him or her to this location !

Anne was great with our move in! She made the process very easy and was upfront with all of the details. The whole process was very quick and easy! Highly recommend!

Anne was great and very helpful! She was kind and helped me find the right storage unit for moving. She was informative and clear.

Anne was AMAZING! She showed me all the available units until we found the perfect one! Its clear she knows what she’s doing, and it was wonderful to feel so secure in my purchase! Thank you again Anne! Also, a big thank you to Bartholomew (sorry if I spelled it wrong) who answered my initial phone call! Who was very welcoming and upfront!

Anne was the best! Super hospitable and kind! Would highly recommend 10/10

Anne was very helpful with us great experience!

Anne was great! She is friendly and helpful.

Anne is very helpful!!!

Anne was so nice...made a reservation at a different location and was disappointed in many ways. Anne was able to greet me and take me right out to see 3 different units that were available...Her customer service was so far beyond the other location that I upgraded size despite the increase in price as not to have to go back to the other location. Thanks for taking prompt care of me.

Anne was so helpful, amazing customer skills, she helped me so much 🙌🏼 So thankful for all the help she gave me !!!

Anne was a big help with helping m find a storage no problem ..quick easy and painless Ok👌🤘 Thanks again Anne !

Anne did a great job helping us. We were in a bad position because Public Storage on Hamilton Road didn’t honor our reservation that they confirmed with us 3 times. We came here and Anne got us set up ASAP. Thank you!

Stephanie was awesome very knowledgable and professional. Thank you. Michelle Love RN

Came in asking about the different pricing on unit sizes and which size would be suitable for storing my items. Tonya was very helpful on helping me find a storage that would fit for me. Looking to move in June so will be coming back soon

Great customer service Tonya. Appreciate all of your help

Anne was super friendly and helpful with moving in! Would definitely recommend!

Anne was FANTASTIC!! She was so pleasant and accommodating... I switched my mind a dozen times and she gave me such a wonderful “tour” of all the units. I highly recommend because I’d her customer service. Monica

Friendly staff

Over priced they say $1 first month. Three days later one the first was billed for full first month even though it was three days and full second month then a week later another bill for insurance that has to be added two days later they said they never received payment for month one and two then said just owe insurance the next day but have to pay next month that's three months in three weeks all bad. Had to prove paid with bank statement but now owe because they locked our stuff in for another month. So far been five weeks and going to get our stuff out this week never again.

Anne was so helpful, friendly and patient. when I made the reservation I got a call feofher within seconds and she gave me a good feeling over the phone. And meeting her in person validated that. She displayed thorough knowledge of her job and made me feel comfortable while signing up for my stirags unit .

Anne was the best excelent 😀👌🏻

I had the pleasure of being assisted by Stephanie. She was amazing, happy to help, and had a GREAT attitude. Thank you kindly Madame⭐️⭐️⭐️⭐️⭐️

Anne helped me out today! She is thé best! Highly recommend this location!

I needed a storage unit and Anne was incredibly helpful. She knew just what to do. Highly recommend this place.

Anne was very helpful and informative!! Her customer service was out of this world.

Thank you so much Anne for staying later for me! I have to move tonight and she came threw for me. She was so awesome and very helpful person!!!

I needed storage units in a hurry and Anne at Public Storage #29333 was extremely helpful and worked with me to get the $1 first month rate. She saved me time and money. I highly recommend Public Storage.

Expensive and no one is ever in the office even though the sign says open.

Friendly staff not enough parking spots. 4 I believe? I never knew it was even there because of the trees

Linda was great helping me with a great space thank you so much great job

Anne really helped me today. Excellent customer service skills. My space is perfect!

Anne gave me a lot of help today locking in a nice storage unit and will be back to rent again in the future

Anne was very helpful! Made it easy to move in :)

Nikki & Anne were extremely courteous and helpful!!

My experience with Cyndi at this location was the best. She was knowledgeable, courteous, helpful and overall just awesome. Thanks Cyndi, your tops in my book. C. Tate

Anne was the most helpful and communicative person I have had help me ever. Prices are perfect and she helped me get the right unit for me . Overall Anne was great

Randomly raised fee for no reason. Couldn't do anything other than osu the new charge. Also told 2 different things that regarding move out that could really messed up my close if I wasn't able to get it taken care of.

They aren’t honest. After the first month they tackle you with fees like crazy. Can’t even get hold or supervisor. F’them

Nikki helped make the process fast and easy. She answered any questions, even ones that I didn't think to ask but were important. She made a stressful task into an easy one.

Anne was very good and helpful best service I had with a representative very happy the way she helped me out and answering all my needs

I was in a stressful situation today and really needed a storage unit fast. Anne came through in a big way! This location is very clean and secure. The location is convenient. Highly recommended!

A good place for storage. Convenient location with easy access. Our unit was clean and dry and ready for us to fill up. Anne, the manager there, was very nice and easy to work with and was very helpful throughout the rental process and the purchase of packing materials.

Anne was outstanding and very helpful!!! She had a great attitude and answered all of my questions. Awesome work!

Anne was great!

This place is very clean, secure and well managed. I was greeted by Anne and treated in a professional manner. My storage needs have been met. I highly recommend this location it is very convenient.

I had a great experience here! Linda was super helpful and found me what I was looking for within my budget. She was friendly and went out of her way to make sure I was satisfied. Definitely would recommend this place. The locker was super clean and in a really convenient location too!

Linda is the reason why to choose Public Storage. She was incredibly kind and helpful and went out of her way to help out. Her service went above and beyond. Thank you Linda!!!

Had a great experience at initial rental, but horrible service at time of vacating. Hannah had the worst attitude and actually greeted me with an abrupt "What?". Service was so bad I gave up and called the 800 number. Otherwise, this location isn't bad. Convenient, seems secure. I had no problems with the unit.

Not the greatest, but pricing is cheap

Easy to use facilities and online payment options. Not open 24/7

Dominique was the most helpful associate- she was fast and friendly...I got everything I needed in less than 15 minutes 👍

Ok

Nikki was very knowledgeable about her job! She was also very accommodating about the lock policy and my lack of lock situation as well as the rainy weather we were having that day! Great asset to the company! Thanks Nikki!

Anne was great. I had a bad experience with the Hamilton road location, and she called me back and went above and beyond the customer service I wanted. Very Satisfied.

Quick and easy to setup and $1 first month was what got me. Good location off the highway and enough room to load and unload stuff. Anne was very helpful with the startup process. - - Since I am no longer using this facility. I would like to make a note. Employees are encouraged to get new customers to fill out a review on Yelp and Google. Anne was truly helpful but I feel that this will skew reviews especially at the start when there's no basis for our reviews. That said the process of closing up and moving out was pretty painless and simple. Once again the other employees are super friendly.

Anne was great and helped me find the unit to meet my needs.

How do I do a review for public stored at 4060 Morse road

Anne Stayed after closing hours to make sure I got in and receive my unit and this help me out very, very, very much! Great customer service!

I just finished renting a storage space from Anne today. She really helped me find the perfect space to fit my needs. She was reliable and was in the office.

Anne is the best!

This is by far the best storage place you can find! The prices are great, the units are clean, dry, and secure. They also sell boxes, they even have boxes designed for flat screen televisions and art. The customer service here is always excellent! They exceeded my expectations!

Very friendly people and good staff.

One doesn't expect much from a storage facility, but a call in advance that staff would not be available for a confirmed appointment would have been nice.

Had a wonderful experience at this storage unit. The manager, Dominique, went over and above to help get us set up with very short notice. We had experienced a fire - she was sympathetic and caring of our needs. We were shown the rental prior to signing the agreement. Great experience so far. The only reason I did not give the place 5 stars is because of the aisle ways can hold water. It is no where near the units - but worth looking into some drainage. Thanks again!

Very frustrated with the way this place is run. When I found this place, one of the things I liked about it was that I could switch to a smaller unit at some point and avoid all the initial costs. When I enquired about this recently, I was confronted by an employee who didn't seem to want to be bothered. I was told there were no smaller units available and that's just how it is in the summer. Later, I looked online and found that there were several units smaller than mine available. When I called in to ask about them, I got the same employee who continued to be rude. I sent an email out to the management and was told I would get a response from one of the managers at the specific location within 24-48 hours. They never contacted me. I finally just moved my stuff out (I was not able to get it out by the end of the month and was charged for the whole month of August because I could not get it empty before August 2nd).

I LOVEEEEE THIS PLACE! Especially thd property manager DOMINIQUE..She is fabulous, helpful, patient, knowledgeable, professional, and considerate of people's time and even possess phone ettiquetics unlike the CLEVELAND AVE location...which is exactly why I would only use the EASTON location...not to mention the facility is intact and clean. My unit was ready soon as I arrived without delays and she is very personable...can't get enough of HER!!! She's awesome!!!!

It is a storage unit with good price good customer service Dominique help me and my boyfriend

Dominique is always nice !

Went to public storage and was the nicest out of all I went to. Pam helped me in a very kind way. She's an amazing woman and does her job very well. Thanks Pam.

I have checked out several places and came to Public Storage looked around the buildings was clean the lot was nice Pam the woman behind the counter was very informative and kind

Very helpful, I had a reservation at another location with out any issues she transfers them to this 1.

Called for pricing and stopped in to look at sizes of different units. Customer service was fantastic and front desk person was very knowledgeable.

Very friendly service and always tries to resolve whatever issue I have expeditiously.

Pam was very good at answering all questions very helpful..Great place..

I stopped in to check a unit out and pam showed me eveything i needed to know and was very helpful .

Terrific customer service! I had a great experience after being frustrated with other storage facilities and their pricing. Kristy Goodnight saved me a lot of money and hassle by accommodating my reservation change. She was awesome. I was relieved and elated to be able to be able to use this facility.

Pam at the Morse Rd location did an amazing job getting me and my mom a storage unit. Her customer focus attitude made us feel like we made the best decision in going with Public Storage.

OK storage. Pretty secure and hidden off a busy road. Great for people living at Easton Common apartments who need a little extra storage close to home. Prices when up about two months into my lease.

Stopped in to get some information on storage units and Pam was very helpful with the information she gave. Will be back in the future.

The manger was great ,,Pam,,very professional, out standing ,,explained everything,im,very happy here.

Great rates on storage units and friendly staff. I plan to utilize this storage garage for a long while to come.

I'm from out of state and was in Columbus for a job interview, I stopped by your location @4060 Morse Road, and inquired about the units and pricing , I talk to Pam who was very friendly and helpful, I would recommend this location to anyone looking to rent a storage unit. Thanks Pam for great customer service

When i went in to make a payment Pam just went above and beyond she was amazing if you go in you should defenitly ask for pam she is simply the greatest!

Great store happy people clean inside and out

Unit was dusty and had spiders, to be expected. Paul and Pam were helpful.

Went in and inquired about storage and Stacey was very helpful and friendly.

The staff has always been helpful. I have used this location for almost 10 years. The only down side is the constant price increase. I haven't seen any improvements that justify the additional cost every year.

Very easy and painless. Was able to get good rate and complete entire transaction on my lunchbreak! Stacey was very knowledgeable and professional! Glad to be in business with them. Thanks again Stacey!

Good customer service stacey she very helpful an curious

Didn't tell us about insurance that you have to do but other than that good service

Stacey was absolutelydelightful. Thanks

Stacy makes everything easy and is always so friendly. I recommend this storage facility to anyone looking.

Great service from Stacey awesome

I came here with my mother the other day and the lady that helped us named Stacey was very nice and answered every one of our questions.

Johnathan helped us get a storage when we really needed it and helped us learn a lot about the company that we didnt know.

Stacey was very professional in all aspects of customer service which keeps me coming back

Stacey is so nice love the customer service

Very quick and easy pricing good and Stacey was great

Stacey was so helpful when we came in to get information about the storage units and was very patient as well.

Came into this location with my friend and Stacey was very nice and had me laughing if you need a storage unit come see Stacey

Cheryl was very helpful.

Stacey is simply the best I love this location very easy to access

awesome location and Ms Stacy is so nice

Cherella was amazing today we talked and laughed today

I worked with sherella she was amazing.

Stacey is awesome very helpful and nice location is awesome and very convenient

We had a storage unit here for 3 years. During that time they cut off our lock and tore up the concrete in the front of our unit. Concrete dust was on everything. They made no attempt at all to cover our belongings. Then they sprayed insulation on the ceilings, again completely covering everything with spray insulation. No attempt was made to cover our belongings this time either. When our lock was cut off, it was replaced by a much cheaper version. The rent was raised at least $10 every year.

Stacey was very nice and helpful

Stacey is always very helpful and provides wonderful customer service

It's a very nice storage facility and it's nicely kept.Ron is very friendly and helpful. As well as stacy.

Stacey is always so helpful every time i go in the office. Great location and excellent customer service

Awesome every time I come to the property and I need help Stacy never has a problem with assisting me with any questions I may have

Great service by Stacey!!

A well maintained property with excellent customer service. Thanks to Ron for going the extra mile to help.

Everything has been great stacey was very helpful

Stacey is very helpful every time I come to the property she is very helpful with assisting me

Excellent customer service from Stacey and Ella recommend using them to the upmost 10 stars

Stacey made sure I knew everything thank you

So easy, and convenient! Stacey is a pleasure to work with!!

Stacey was very helpful and answered all questions we had. I will most definitely suggest everyone to go there..

forrest was nice and helped out a lot

Manager was very helpful and very nice. Would recommend this sight to anyone and everyone.

great location

my wife and I have visited the location and Stacey and Forrest helped us so much even though we were not ready to rent they provided us with all the information that we needed know to rent in a couple of months awesomeness

very nice person Stacey was

excellent customer service thanks Stacey for your help

We came to look at a unit and thought stacey was nice. When we get ready on the 15 of Jan we will rent at this place.

Stacey was very friendly and easy to work with. The whole process was quick and explained clearly. I have nothing bad to say. A flawless transaction. I would highly recommend dealing with this location.

Stacey was very nice when I was there during auction...

The unit they rented me had a broken rail on the door, and a poorly patched crack in the back wall that leaked every time it rained. Staff was friendly, but not very helpful. Moving my stuff elsewhere before it gets stolen or water damaged.

This has been a horrible experience. When I started the lease I ended up paying more than twice the advertised price. Admin fee was added on, then price for special locks, then after I agree to that they tell me insurance is separate, and lastly tax was added. The amount of money wasn't an issue, just the concept of the bill going up and up. Today I received a letter that my amount monthly is going up, even though I am in a contract. I pulled that out today and at the bottom a clause reads that they can change the amount at any time. I figured I could trust them and would't need a lawyer to sign a storage unit lease agreement...Never again will I use Public Storage or recommend it to anyone.

I love renting at this Morse Rd. location!. Stacey is the best! She's always so nice and very helpful! She keeps the bathroom and property clean which makes it a comfortable experience, and she always smells so great which is also a plus! Thanks Stacey for all of your help!

Great location and wonderful customer service

Great

Awesome wonderful experience

Outstanding

Outstanding. This place is by fare the best storage facility in Columbus ohio!!! Great people, beautiful storage units, and awesome location! If you need a storage in the Morse area look no further then here! Ask for Stacey she will take care of you!

Great and friendly help. Thank you!!!!

Shout out to Stacey who assisted with my move in for storage the transaction was seamless and much appreciated!

Stacey did an amazing job. Was very helpful. I would recommend this property to anyone that has a storage need.

It was quick and easy to get a storage. The property manager Cheryl was very helpful and answered all the questions I had. The price was affordable and explained everything clearly to me. The only thing I don't like is that there are no cameras monitoring the property. Other than that everything else is fine.

Cheryl is always great when I come in.

Stacy was awesome!!

Great Friendly Service

Stacy is a Very nice person right along with very friendly. Very well Taken care of units and close location to where I live.

The office employee was very helpful, kind and made the whole process more enjoyable than most businesses strive to do. I highly recommend this property.

Excellent customer service thanks Stacey M

The property manager Stacy was very nice and informative! The place is affordable and has great protection now

I went in the facility yesterday and was going to buy a few boxes, but when I saw Stacy she knew exactly what I needed and I was very pleased with her services. Outstanding customer service

It was an absolute pleasure working with Stacey. She was very friendly and helpful. Thanks for recommending the extra items to protect my belongings. A great experience!

EXCELLENT customer service!!! Fantastic prices and multiple locations to choose from!! Highly recommend!

Stacey is very professional, nice and knowledgeable. What a joyful experience!