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Address

6750 Ambleside Drive
Columbus, OH 43229

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

614-547-3669

614-547-3669

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

614-547-3669

614-547-3669

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 31/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 31/mo $41
    Online only price
    $1 first month rent

    No Obligation

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    10'x5'
    Online only price
    $ 34/mo
    Online only price
    $1 first month rent
    Small 10'x5'
    • Inside unit
    • 1st Floor
    $ 34/mo $45
    Online only price
    $1 first month rent

    No Obligation

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    5'x10'
    Online only price
    $ 41/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 41/mo $54
    Online only price
    $1 first month rent

    No Obligation

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    10'x10'
    Online only price
    $ 63/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 63/mo $84
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    20'x5'
    Online only price
    $ 67/mo
    Online only price
    $1 first month rent
    Medium 20'x5'
    • Inside unit
    • 1st Floor
    $ 67/mo $89
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x15'
    Online only price
    $ 76/mo
    Online only price
    $1 first month rent
    Medium 5'x15'
    • Outside unit
    • Drive-up access
    $ 76/mo $102
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 79/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Inside unit
    • 1st Floor
    $ 79/mo $105
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 88/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 88/mo $117
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 88/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 88/mo $117
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 111/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 111/mo $148
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x25'
    Online only price
    $ 122/mo
    Online only price
    2nd Month Free
    Large 10'x25'
    • Outside unit
    • Drive-up access
    $ 122/mo $162
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 143/mo
    Online only price
    2nd Month Free
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 143/mo $191
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    20'x15'
    Online only price
    $ 149/mo
    Online only price
    2nd Month Free
    Large 20'x15'
    • Outside unit
    • Drive-up access
    $ 149/mo $198
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x25'
    Online only price
    $ 170/mo
    Online only price
    2nd Month Free
    Large 10'x25'
    • Outside unit
    • 24 Hour access
    $ 170/mo $227
    Online only price
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 315)

October 1, 2023
Google Public Storage Carol Easton
Anne is wonderful and very helpful!
October 1, 2023
Google Public Storage Edwin Quinones
Anne was a pleasure to work with and she was extremely helpful.
September 10, 2023
Google Public Storage Sequela Vann
Cyndi was a great help! She has great customer service skills and helped me understand how everything works. Great job Cyndi you were a blessing to me today!!!!
August 30, 2023
Google Public Storage Candice Smith
I just moved here and need a storage Mrs. Connie was very helpful and explain every detail. Just from talking to here I can tell she has great customers service and a great attitude. She's a people person.
August 12, 2023
Google Public Storage Kandace Jemison
The storage unit did not meet expectations. The insulation was falling from the ceiling of the unit, as we entered the unit. All of my belongings were covered with dust, dirt and insulation from the roof of the unit. When I alerted the property manager he simply told me the building was old and “it is what it is”. I would never recommend anyone storing any belongings in these units.
July 28, 2023
Google Public Storage Steven Weese
Great place for storage! Keigan was amazing and helped us every step of the way answering all our questions. He was kind and very helpful in getting the right unit for us. Would definitely recommend 👍
June 9, 2023
Google Public Storage O B
Great customer service, smooth process thank you.
May 30, 2023
Google Public Storage Alyssa Knickerbocker
Came in to get info on rates for a storage unit as I am preparing for a move. Had the opportunity to work with Keigan. He was simply wonderful! Very kind and informative. He did a great job explaining the different choices available. Moving is stressful but Keigan made this one step a breeze. I’ll definitely be recommending this Public Storage location to friends and family. Thanks Keigan for a great experience!
May 24, 2023
Google Public Storage Lowell Mosley
Keigan is Awesome and got me what I need.
April 24, 2023
Google Public Storage Sylverto Fortilus
Alex assisted me with 5 star service!
April 20, 2023
Google Public Storage Kamya Harris
Alex assisted me with 5 star service
April 4, 2023
Google Public Storage tasha reynolds
Mr. Keigan at Ambleside drive was really respectful and helpful in getting boxes for me even though I only used two boxes out of 30 he made it accessible that I was able to get my money back and only charged for the two boxes I used. Thank you for the help an assistant, in the other areas with the storage unit and switching over, I appreciate you and thanks for the help.
March 31, 2023
Google Public Storage Jeff Kerns
This is the best storage facility around. Easy access. The staff know what they are doing and they are very friendly. Come and check them out. You won’t be disappointed.
March 18, 2023
Google Public Storage WakeAnd BakeJake
Keigan was a gentleman and helped my wife and I beyond his job requirements I imagine. That’s real customer service. Will definitely be recommending to friends and family with moving needs. Give that dude a raise FOR REAL!
February 27, 2023
Google Public Storage Rajavel Selvaraj Ganesan
February 27, 2023
Google Public Storage Rachell Carter
Polite and consideration through the roof. Highly recommend "Kegan" is the man!
February 24, 2023
Google Public Storage zoe pfeifer
keigan was a great help!! and very kind!! thank you!!
February 24, 2023
Google Public Storage Melissa Borden
Keigan was very helpful and supportive!! Very kind young man!
February 6, 2023
Google Public Storage Jordan McVey
The property is well-kept and the manager onsite is quick to respond, willing to work with your schedule, and courteous! A great facility overall.
February 1, 2023
Google Public Storage Marya Mitchell
Kathy has been wonderful/ very cordial and answered all my questions. Keegan was awesome as well- very helpful
January 20, 2023
Google Public Storage James Lewis
Keigan he is very helpful and knowledgeable about his job and he is caring and compassion
December 31, 2022
Google Public Storage Anthony Caldwell
Carlesha was wonderful with helping me transfer units. She was on the lot staging a unit and I asked to get it she was happy to help me ! Thank you so much !
December 30, 2022
Google Public Storage Bria Nick
Carlesha was great.. she saved me a lot of money… Omg I love her She rocks… Carlesha needs a raise.. she’s a star
December 24, 2022
Google Public Storage Lonnie Ray Hannah
Great staff and amazing facilities
December 5, 2022
Google Public Storage Naudaka Thornton
Alex helped me and literally made this a smooth transition!!! Great service!!!
November 22, 2022
Google Public Storage Marie Foxx
Treasure was awesome, friendly and kind great job!
November 5, 2022
Google Public Storage Chris Bowe
Alex is the best. I got a 5 star rating.
November 5, 2022
Google Public Storage 24hrshedlight WindyCityTIMBO
Alex assisted me he is very informative and polite
November 1, 2022
Google Public Storage Tequilajoejoe5
very nice person & excellent service, Jared
October 30, 2022
Google Public Storage James Ogundare
October 30, 2022
Google Public Storage James Lowe
I cannot recommend this company. Go somewhere else. [this review has been edited twice; the original review has been left intact, see the bottom of the review for the changes] Public Storage is a national chain based in California, offering storage units of various prices at below average quality and above average prices. The individual units are not climate controlled, but sit behind gates with personalized codes, and the staff is usually friendly and knowledgeable. However, their website is sub-par with a below-average interface, the online and call-in customer service is deplorable. Repeated attempts to rectify complaints have consistently fallen on deaf ears. The good: the storage units are exactly as advertised. The bad: over priced. Poor interface and online customer service. I've been renting a space from these guys for the better part of a year, and have had consistent problems since November. I have asked to have a supervisor contact me on over 30 occasions (to correct an issue with the payment portal), and have yet to have a supervisor contact me. Unless you just don't care (it is a storage company, after all), go somewhere else. Go pretty much anywhere else. [Edit #1] After nearly 6 months and nearly 4 dozen attempts at contacting a supervisor, today (May 3, 2022), I finally received a call. He apologized for the inconvenience, corrected my issue, and informed me that he had not received my complaint until now. The management seems helpful, if you happen to actually get in touch with the right person. [Edit #2] No, I've not always paid on time, but I've always paid, late fee included, before the cutoff date. However, my lock was removed and replaced before the cutoff date on several occasions. Further, the rent has not only increased by approximately 325% in one year, but we have been prevented from moving our belongings out on several occasions (the gates have been broken and/or locks changed on several occasions). During the most recent attempt to get our belongings (mind you, there was a zero balance on our account, and the date of attempted move out was prior to the first of the month), we discovered that they had cut our lock off yet again, and replaced it with their own. We were told we could cut their lock off ourselves as long as we didn't damage their property (we declined for fear of being accused of damaging their property), and were accused by the employee that was present of threatening him (5 witnesses stated otherwise), and we had to call the police for our own safety. The employee then denied that the lock (which had a Public Storage sticker on it and matched 7 other locks in the row) was the property of Public Storage. Go somewhere else. There are multiple, other, storage companies nearby, and they are all cheaper (and with better customer service).
October 29, 2022
Google Public Storage hamza tarazi
Jared made it super easy to rent. The process was smooth and he made sure everything is clear.
October 29, 2022
Google Public Storage Wiguens Thomas
Jared thank you for helping me
October 29, 2022
Google Public Storage Emad Alkhawam
When we first came to this place, we met Jared. He is so professional and has great customer service skills. He gladly showed us the unit we were interested in and answered any question we had with a super nice and friendly attitude. We ended up renting immediately as he offered us a very good rate
October 29, 2022
Google Public Storage Angel Fierro
Jared such a nice guy! Helped me end my stay here at the storage :)
October 21, 2022
Google Public Storage antoine gabriel
Carlesha provide great customer service and has a great personality I recommend you come to this site and get your storage unit. 🤗🤗
October 14, 2022
Google Public Storage Rick Gieseler
Alex assisted today and I received 5 star service.
September 1, 2022
Google Public Storage obed mawutor
September 1, 2022
Google Public Storage Dathan Harris
Friendly helpful and knowledgeable staff would recommend this location to anyone in need of storage
September 1, 2022
Google Public Storage Aren Peterson
Keigan was extremely helpful and did a great job getting us checked in, and making sure we were fully informed. He was also very nice! Happy we chose this storage place!
August 18, 2022
Google Public Storage dave hayes
Clean and convenient
August 2, 2022
Google Public Storage Nikki Kirk
Easy to work with, really good people that work there.
August 2, 2022
Google Public Storage William Masters
Storages are clean, rates are great! I really like the workers make things a smooth process.
July 24, 2022
Google Public Storage Benedicta Opoku
July 23, 2022
Google Public Storage Tishea Inman
Kathy was very helpful to get the perfect storage unit for me. She is awesome!
June 12, 2022
Google Public Storage Josh Livingston
Jennifer is very nice and friendly. Helpful too. Hope to see more of her.
June 11, 2022
Google Public Storage Shanell Morris
I loved renting a storage unit at this location, Jennifer always helped me through any questions or concerns I may have had. This location is always clean. Jennifer was fantastic she went out of her way to make sure I was contacted and communicated with about my move out process; super helpful and reliable!
June 11, 2022
Google Public Storage Dylan Fabyan
June 7, 2022
Google Public Storage Logan Brining
Hi was there earlier today and Jennifer helped me she was very patient and helpful.Hands down best customer service. 5 stars thank so much!
May 27, 2022
Google Public Storage Timothy Bruner
May 26, 2022
Google Public Storage Salma Kebe
Jennifer is a dime!! She has an extremely positive attitude and although I have never been in a storage setting, she made the experience for me easy and fascinating at the same time . God bless her
April 14, 2022
Google Public Storage Agustin Terrero
April 5, 2022
Google Public Storage martie jacobs
April 3, 2022
Google Public Storage Thomas Simmons
I spoke with Jennifer at the Ambleside site where I already had a storage unit. Thanks to Jennifer, an issue I was having with my account and unit she got squared away without any issues this morning (3rd of April) around 10am. I had been having problems for a couple days and the staff on site that was covering for Jennifer was having system issues. I'd like to close with "5 Stars" isn't remotely enough to rate Jennifer overall. For her, infinity (stars) and beyond. Thank you Jennifer and Publix Storage.
March 15, 2022
Google Public Storage Courtney Beuchert
Jennifer was a really big help and very patient with getting me all cashed out and helped me get everything settled to get into the storage unit as quick as possible!
March 5, 2022
Google Public Storage mehki ward
Help me get a rate reduction thank you Jennifer
March 5, 2022
Google Public Storage Mark Paquette
Jennifer was very helpful I came in upset about rent increase I've been here since 2009 she was helpful I left happy who knows I might stay 10 more years caring customer service means a lot
February 2, 2022
Google Public Storage Bryan Henry
Jennifer is great highly recommended. Always a clean and has easy access.
January 26, 2022
Google Public Storage Tiaira McCloud
January 15, 2022
Google Public Storage Jassen Fawley
Nice facility
January 10, 2022
Google Public Storage Dax S Turner
December 24, 2021
Google Public Storage AQ md
I had an awesome experience with Anne today. Thank you so much.
December 13, 2021
Google Public Storage Matt Mong
Anne helped me so much. She took care of my move in and out without a glitch.
December 3, 2021
Google Public Storage Ibrahim Dainkeh
Anne really helped me out with my new storage unit. She is knowledgeable and professional. This place is very clean and well managed. She is an asset to the company!
November 10, 2021
Google Public Storage Juanita Fill
Alexa was very polite and helpful. She was able to answer all of my questions in a timely manner and fully.
November 5, 2021
Google Public Storage Taji Whitaker
It has been very good to me
November 2, 2021
Google Public Storage Perry Cole
Good. Service. clean place. I. Would. Recomend. This. Storage facility. To anyone
October 15, 2021
Google Public Storage Aaisha Ali
October 13, 2021
Google Public Storage Momolu Massaquoi
I rented the unit at Ambleside Dr. Which was very easy with the help of Hema professionally help me to get everything done so easy and I was vey thankful for his assistance and help.
October 11, 2021
Google Public Storage Kenny stout
Anne is great. She always helps me out when I have questions. Very good employee Very friendly. Thanks Theress
October 8, 2021
Google Public Storage Amir Rezaei
Anne was extremely helpful. Much improved over former employee. She has a very pleasant and positive attitude, which is so important in this day and age. I highly recommend this location.
October 8, 2021
Google Public Storage Monica Leeper
Anne has been such a delight to work with, always willing to go above and beyond. Highly recommend!
October 7, 2021
Google Public Storage Kingg Lee
My experience at this location was pleasant! Dealt with a staff member by the name of Alexa who was very sweet and helped me with everything I needed.
October 1, 2021
Google Public Storage Beep beep Boop
Anne helped me out getting a great deal on a storage unit. Quick, no hassles and great turn around. 10/10 recommend!
September 25, 2021
Google Public Storage GreenEyes 1226
The staff is very nice Annie but the prices of kind of high
September 16, 2021
Google Public Storage Kombo Ally
Hema is very professional, informative and helpful. He showed me how to set up PS app to my phone to open the gate to access to my storage room. Very convenient for me. Great service. Thank you Hema.
September 16, 2021
Google Public Storage Michael Lelasher
Very helpful - The whole process took only minutes to set. Hema was very helpful and informative. I recommend highly
September 10, 2021
Google Public Storage Thomas McKinley
Anne totally made my visit here wonderful
September 5, 2021
Google Public Storage seth pettey
Anne was really helpfully in helping us find a unit that fit our needs very nice lady.
August 28, 2021
Google Public Storage Raymond Kpoanu
Anne took great care of me. She showed me the perfect unit. It totally fits my needs. Thank you Anne!
August 28, 2021
Google Public Storage webbtecaTV
They are so helpful here at this location, always a pleasure to store my items with Public Storage! Will be back again! Anne is wonderful and so professional!
August 16, 2021
Google Public Storage zak
Anne provided amazing customer service. Would recommend this location for storage needs.
July 29, 2021
Google Public Storage Sirvaji Morton
I've lived in this neighborhood for over 10 years and I've seen the up and downs of this property. In the past its not something I would have recommended. I've had past experience at this property that would persuade me to do business elsewhere. I reluctantly went in to secure a space expecting the same BS I had experienced before, but was greeted upon entry with a plesant smile and kind words by an employee named Alexa. She took the entire experience and metamorphosized my perspective so much that I'm writing a review. Excellent customer service! Professional! Clean property! Easy, quick process. In and out. She even saved me 30 bucks on my storage unit. (Appreciate that one) All in all, the property has changed for the better, and I thank Alexa for helping me see that. Public Storage did a good thing when they hired her. Thanks again Alexa!
July 26, 2021
Google Public Storage Charolene [email protected]
Close to my home and easy to get to .Great prices for the space I had.
July 24, 2021
Google Public Storage Cadwell langbong
Anne really helped me out tonight. I was running late after driving from Cincinnati. She stayed late and helped me out immensely. I highly recommend this location!
July 7, 2021
Google Public Storage Yolanda Wright
Professional, friendly . Staff member was very courteous and helpful in our transfer to a smaller storage Great place .
July 3, 2021
Google Public Storage Annette Solomon
June 21, 2021
Google Public Storage Jessica Tucker
Staff was very friendly and helpful. Location is easy to get to.
June 16, 2021
Google Public Storage Brenda Pelfrey
Kason was very polite, very knowledgeable and was patient with me. Enjoyed the experience!
June 15, 2021
Google Public Storage Jason Beath
Kason helped things move efficiently!
May 24, 2021
Google Public Storage Linda Pavlik
I would highly recommend Public Storage on Ambleside Drive. My experience with them was wonderful. The staff is very nice and helpful and it is a clean and safe environment.
May 2, 2021
Public Storage L A Brown
Jennifer always is very helpful in any way possible and is a great employee to have on your staff.
April 28, 2021
Google Public Storage Kathy Sullivan
Rented a storage place for a year with this company at this site and it was a fantastic experience from signing up To closing the account. Hassle free , no problems with payments and a clean , safe storage facility. Highly recommend and a very friendly, helpful staff!! Thankyou
April 23, 2021
Google Public Storage Emma Ward
We were looking for a place to store apartment stuff until we are ready to move in. Jennifer was very helpful answering all our many questions and the whole place is very clean! It shows how she takes pride in her work. We will definitely keep this place in mind. Thanks!
April 7, 2021
Google Public Storage Phil Collins
March 15, 2021
Google Public Storage Cassady Light
Cheap and polite. We didn't have a lock for our unit and they provided one for us.
March 15, 2021
Google Public Storage Grumpy Rodriguez
March 11, 2021
Google Public Storage Danielle Kaylor
As operations manager @ a local Columbus roofing company we have units located at many Public Storage locations for materials drop off after our builds, saving us the cost of a large commercial space. By far our north Ambleside location is one of our main "GO TO " locations . Jennifer has gone so far out of her way to make sure ANY concerns were taken care of ; from removing snow & ice piled in front of the roll up door so our access was not blocked & made sure their was salt down so we did not slip ; and yet again getting any concerns taken care of when one of the doors needed servicing ; she had it resolved in under an HOUR like immediately , after i called so we could keep our production flowing. Jennifer is by far , one of those dynamic types that makes her a GOLDEN ASSET !! to anyone that has dealt with her. I can tell you when it was 11degrees above zero outside , I watched her walking the grounds picking up debris and doing door checks and with a pleasant greeting despite the elements . As far as customer service , it just does not get any better in my opinion , the world needs MANY more Jennifers out there in the retail brick & mortar world
March 11, 2021
Google Public Storage Craig Rundio
Jennifer was amazing to work with through process of renting a unit. She answered all my questions and communication was excellent. I would recommend dealing with Jennifer on all your storage needs.
March 11, 2021
Google Public Storage Shannon S
I couldn't be happier with this place!!! Jennifer took care of all my questions and needs. I would highly recommend this location on Ambleside drive.
March 4, 2021
Google Public Storage Draco 2k
January 21, 2021
Google Public Storage Carolyn Pack
January 1, 2021
Google Public Storage Bill Denney
Just wanted to let the customers of the public storage facility on ambelside dr.....i had a unit there that was broken into and some stuff was stolen out of my unit ...the biggest problem was that they.. meaning public storage and the general manager... knew that units were being broken into and they didn't say anything to any of their customers...kept it quiet so that they could keep making a profit...so you outta give it some thought before you rent from this place
December 23, 2020
Google Public Storage Logan Gamble
I was shopping around for storage units as I will be downsizing for the big move and without a doubt I will use this location!!! Jennifer was more helpful than I could have asked for and answered every question I had. I felt so at ease dealing with her. Not only was she a huge help, but this place was cleaned with pride! I am by all means satisfied and amazed with this location through and through!!!! I'd recommend this location to EVERYONE and especially to talk with Jennifer. Thank you again young lady!!!
November 6, 2020
Google Public Storage Monica Simone
Jennifer is amazing. She literally went out of her way to make sure I got my unit , she didn't have to go far and beyond but she did and I've never experienced that kind of devotion to her customers!!! She made me feel as if I was important and when I moved to a bigger unit she once again went out of her way to accommodate me. She's an amazing woman as well as a awesome worker!!! Thankyou jennifer
October 13, 2020
Google Public Storage douglas tucker
This is probably the best kept storage location around Schrock Rd . The people who work there are very friendly & easy to get along with as well . Doesn’t matter what time I’m on the grounds , Jenn is always making her rounds , picking up debris , or sweeping up front near the office entry , to make the place look nice . She has never failed to answer any of my questions and has more work ethic , than most 2 employees... stop by & see Jenn and her staff , to handle all your personal storage needs !
September 20, 2020
Google Public Storage gregory stephens
Good spot for.my location. Hours are alright.
September 19, 2020
Google Public Storage Jared Phillips
Treated you like you stole something
August 14, 2020
Google Public Storage Dash dash Channel
Had great customer service with fast delivery and awesome service. Definitely liked this one. Good job keep it up!
March 7, 2020
Google Public Storage Bobb Collins
Kathy is the absolute best. Shes handled my account from day 1 and has been nothing short of incredible at her job. Fantastic customer service!
March 7, 2020
Google Public Storage big jim swennie
Great service at bargain price go kathy
March 6, 2020
Google Public Storage Toni Millay
Kathy is always kind and very helpful, she's the bomb!
March 4, 2020
Google Public Storage Soo Kim
Kathy has been super helpful throughout the renting process! I keep coming back to this location for outstanding customer service and friendliness. Thank you!
February 26, 2020
Google Public Storage Kiesha. Rebecca Walker
February 12, 2020
Google Public Storage Eric Holtz
Nice and friendly clean
February 10, 2020
Google Public Storage Yerian Scott
Kathy has been since I opened this account an outstanding representation of your company. She is always pleasant, respectful and kind. She doesn’t stop until there is resolution and I personally appreciate her diligence and dedication to delivering amazing customer service. Thank you Kathy!!!
February 6, 2020
Google Public Storage David Bramwell
The service is always upbeat, and extremely nice
February 3, 2020
Google Public Storage Patty Mejía
This is a good place to keep safe your things. Always friendly.
February 3, 2020
Google Public Storage Official Tayybee
January 17, 2020
Google Public Storage Stefan Bruch
Very friendly and helpful staff and proximal location to my residence
January 9, 2020
Google Public Storage Jordan Molli
I’ve never rented a storage space so I was kinda anxious going in to ask questions but was greeted by one of the nicest women I’ve ever met and was provided great service that was extremely helpful. All my questions were answered and some of the stress of moving has been lifted off my shoulders. Looking forward to renting here!
January 6, 2020
Google Public Storage Fidele Bila
January 4, 2020
Google Public Storage Jasmine Villanueva
Kathy was amazing to work with! She was so helpful in a situation that was very stressful for me. She was resourceful, helpful, and flexible in working with me to find a solution to my problem. As a fellow business owner, I am so grateful to have had such a solution oriented experience with this company. Thank you Kathy!!!
January 4, 2020
Google Public Storage dalas brown
Staff is great and very helpful. Price is nice if your looking for a place to store your things I would recommend here!!!
December 27, 2019
Google Public Storage Mark Van Hook
December 27, 2019
Google Public Storage Telford Gordon
Help we have here wonderful this store does its job well making the Auctions very easy to tend too.. This is one of my best location..
December 12, 2019
Google Public Storage Simone Stidham
Staff is always there and knowledgeable clean lots. You know your items are safe
November 20, 2019
Public Storage Brian Nusser
Any way to contact the Ambleside Drive location directly by phone for rental information? The number that I called appeared to be a call center for rental information for the entire "Direct Storage" company.
November 20, 2019
Google Public Storage Richard Wright III
Great for my storage purposes
November 20, 2019
Google Public Storage p machine
Run down
November 19, 2019
Google Public Storage Goddbod. Junya “iceberg” Winston
storage
November 2, 2019
Google Public Storage Adam Lenart
Every great service kathy is every helpful
November 2, 2019
Google Public Storage L A Brown
November 1, 2019
Google Public Storage Carl Hester
Cathy is Awesome!!!!!
November 1, 2019
Google Public Storage Joshua Lacy
The best price in columbus for storage units great security excellent staff highly recommend this specific public storage. Shout out to kathy for helping me out
October 31, 2019
Google Public Storage Rebecca Dahab
They were very polite and respectful.
October 17, 2019
Google Public Storage Thomas Kraft
I found that manager Kathy was very helpful and the unit was clean as well as secure I would highly recommend it to anyone looking to rent a storage unit
October 12, 2019
Google Public Storage Brandi G
Conveniently located, Kathy was super nice and knowledgeable. Made the whole process a breeze!!!
October 10, 2019
Google Public Storage Kevin H
Kathy, the manager, has always been very helpful and friendly. Being a small business owner, I depend on relationships to ensure my success. I appreciate the relationship I have had with this location over the years.
September 30, 2019
Google Public Storage Eric Kupay
September 6, 2019
Google Public Storage Caitlyn Laughlin
I've been renting my storage unit since November 2018. Kathy is always so kind, patient and personable. I highly recommend this company and location to anyone in need of excellent customer service and, of course, storage needs!!
September 6, 2019
Google Public Storage Franklin DJ Services
Kathy is quick to address any concerns that I've had my storage unit, even shifting me to a new location within the facility. She communicates any planned maintenance scheduled on the property, which might impact my access. I know that I can call, email or stop in and my questions will be answered in full. Thank you Kathy! Willie
September 2, 2019
Google Public Storage David Gross
Kathy has been amazing thank you
August 20, 2019
Google Public Storage James Mitchell
Great customer service
August 10, 2019
Google Public Storage Andrew Thompson
August 6, 2019
Google Public Storage Cindy Woodfork
Always open on time, the Manager Kathy is such a polite person. I never had any problems paying on my storage and it's close to my job.
August 5, 2019
Google Public Storage a johnson
We have rented different units from the Ambleside public storage monthly for around eight years. Kathy has assisted us for many of those years. Kathy has proven to be excellent in servicing our every need in the most timely and professional manner possible. Thank you Kathy for all you have done for us!
August 3, 2019
Google Public Storage Mizz Shell
They have this white fluffy stuff that falls on your stuff and rewins it don't recommend unless you're in a bind
August 2, 2019
Google Public Storage Angela Biller
I highly recommend this place. Kathy has been a blessing to me . Moving and storage was made easy. Kathy was super helpful in finding a sizable space for me with a Reasonable price with a special Very good experience, Overall she made me happy.
July 29, 2019
Google Public Storage Darrea Ragland
Great customer service! Kathy was very helpful in getting me information for a storage unit! Will recommend to other college students!
July 28, 2019
Google Public Storage Amy Spencer
Kathy was very helpful with finding a unit due to her not having any available.
July 17, 2019
Google Public Storage p Kae
Kathy was very helpful, she answer all my questions and help me with some other information. It was easier to get in and out and it’s so secure that I wasn’t scared of people braking in and the environment is clean. They are always willing to help you.
July 6, 2019
Google Public Storage Jessica Strazinsky
The process to sign up for my storage unit was easy and convenient. Kathy, the manager at this particular location, was sweet and very accommodating to every need. She seems genuinely concerned about her guests which is nice to see these days. Highly recommend!
June 17, 2019
Google Public Storage sacarias piedras del rio
It has been very practical for me to have that extra room to store some of the items I have no room for at my place..very convenient..I am very happy with the service and attention given...thank you!!
June 13, 2019
Google Public Storage Antoine Crawford
Tonya was excellent. Great customer service!
June 11, 2019
Google Public Storage King Empire
Great prices and specials for large storage units, only thing I dont like is the limited gate access hours= cant get in past 9pm
June 8, 2019
Google Public Storage Robert Collins
Great service and extremely nice unit!
May 24, 2019
Google Public Storage Doc Holsonback
May 15, 2019
Public Storage Laura Mullins
What type of lock do I need to provide to secure the storage unit?
May 15, 2019
Google Public Storage Alonso Becerra
Miss Kathy (management) always treats us nice. Shes a great help.!!!!!
May 14, 2019
Google Public Storage Sean V
Kathy was extremely helpful in getting me transferred to a larger unit. She took time to answer all my questions and was very professional. The location is convenient.
May 4, 2019
Google Public Storage Dyana Robenalt
I rented a storage area in-between moves and signed up with Kathy who went far beyond the call and spent time explaining the ins and outs of how the process worked and took me over to the unit to show me how to use the lock and keypad. She was amazing every time I had questions and also in the check out process a few months later. I felt the experience was so efficient and helpful that our company decided to rent another storage unit in CA and she even supported me in navigating this. I can't say enough good things about this person who represents Public Storage in the absolute best light through her caring and knowledgeable attitude.
May 4, 2019
Google Public Storage Sami Ford
Super friendly. Was upset that the storage unit had all this fire proof stuff all over our stuff. But the lady was super understanding and gave us another storage unit that had a covered ceiling so our stuff wasn't getting covered with that stuff.
April 27, 2019
Google Public Storage Samantha Duffey
I was in need of a small unit for a few things to pack, and I had wonderful help from Whitney who was able to show me a few units and help me find the perfect one. So the next day I went in to do my lease for the unit I chose and I still had a wonderful experience with Whitney again, and also Kathy who was there. Satisfied with my over all experience there, friendliness, process, and all. Would definitely recommend this place for others looking or in need of a storage. Thank you so much.
April 15, 2019
Google Public Storage bobby stepp
Moved out on a Sunday when they wasn't open cleaned my storage and left the door open so they could clearly see it was vacant 2 months later I received a bill from them stating I owed for the whole time I wasn't there call try to get it straightened out completely rude people they have no clue what they're doing I would not recommend this place
April 12, 2019
Google Public Storage Lindsay Dowler
This unit was very convenient! I was only planning to be there for a month until I got my own place, ended up keeping it for 8 months and now I’m moving in with a new boyfriend. Kathy at the front desk made everything very easy and helped me with all the information needed! I definitely recommend this place!
April 9, 2019
Google Public Storage Shues George
Had my brother-in-law’s stuff in storage for almost 2 years. Never had a problem with the unit. And the staff is amazing. I’m am going to renting again soon. Thanks so much.
April 8, 2019
Google Public Storage tangy_ plays
April 5, 2019
Google Public Storage Margie Martin
Kathy is great to work with. She goes out of her way to help you. I would definitely use this location again.
April 2, 2019
Google Public Storage joel addico
Good place, easy to use and recommend to anyone needing to rent out a unit for however long you need it for.
March 31, 2019
Google Public Storage Jessica Straight
March 23, 2019
Google Public Storage Connie Kelley
Kathy is fantastic to work with.
March 13, 2019
Google Public Storage Mitchel Taylor
So you know how that tell you you should always listen to your wife? Well you should always listen to your wife and Kathy. Lol 3 months ago I thought the storage unit I picked out was fine but turned out I was the wrong size even though they both said it would be. She got us a unit that worked no problem. Then on to part two. When Kathy hands you that little card with your unit number and gate code and says don't lose it. You tell both your wife and Kathy you'll put it somewhere safe and boom the dog ate it. (Sorry boys I'm blaming you) She has no problem helping you out for a second time! As a person who also works in customer service, I would have to say Kathy is one of the best!
March 3, 2019
Google Public Storage Mark Terry
Manage is so nice and helpful. Remembers your name. Vary rare anymore. Thank you
February 28, 2019
Google Public Storage Shavon Morris
This location is clean and decently located. I've had the best experience with a rep named Kathy there, she is very nice, helpful, and detailed oriented.
February 28, 2019
Google Public Storage Sonoma Hardesty
Great customer service and great prices
February 15, 2019
Google Public Storage James Dillon
Drove by the place on a public street
February 4, 2019
Google Public Storage HALIMA HAMISI
Kathy was very helpful in resolving my unit issue.
January 30, 2019
Google Public Storage idrissa samuel sesay
Anne help out with the storage
January 17, 2019
Google Public Storage Sherry Mitchell
Jenny was very professional and very efficient. I also love the layout of this property. Very easy to maneuver a moving truck!
January 4, 2019
Google Public Storage james pollock
Very friendly and helpful, thank you so much !!!
January 4, 2019
Google Public Storage Mathew Osborne
Really great service
December 10, 2018
Google Public Storage Trisha Kure
We got a unit and thought it would be perfect, however our items did not fit three days later when we tried to move in! Kathy was fantastic and worked with us to get us a unit our items fit into and made sure we were beyond satisfied! The customer service she provides is excellent!
December 3, 2018
Google Public Storage Tania Lakey
Public Storage has been awesome for me! It was just the amount of space that I needed to get things out of my house to organize! They made it super easy to move in and super easy when I was ready to move out
November 28, 2018
Google Public Storage Sol Glo
One of my baby clothing totes was accidentally left behind outside of my unit and the staff graciously held onto it. I called the office with low expectations that they had it as I could not locate it and to my surprise one of the property managers, Kathy, had secured it. Thank you for that! The service is great and I've had no issues with my unit.
November 2, 2018
Google Public Storage Roberta Clark
Kathy, great job. You hit all your points
October 13, 2018
Google Public Storage Monessa Bradford
Kathy is awesome! She always helps me when I need something done with my unit! Thanks!
October 3, 2018
Google Public Storage Oral Health Center Westerville
Thank you so much to Jenny who was super helpful.Great place for storage,My office has been with them since 2005,and have had no issues.
September 4, 2018
Google Public Storage Krista Carlisle
It was great!! Kathy was very helpful and pleasant i would recommend anyone looking for a storage unit come here!!!
August 20, 2018
Google Public Storage Lisa Bacigalupo
Kathy was very helpful and easily accessible. We had our belongings in storage for over a year and all stayed damage free.
August 14, 2018
Google Public Storage Erin Satterwhite
Good Prices and the property manager is fantastic. Very personable and accommodating.
August 5, 2018
Google Public Storage Adam Benway
Poor service from the office. Was somehow double booked on my reserved move-in time and was asked to reschedule the day I was supposed to register. Surprise charge for lock that was not mentioned when asking about total cost. Made use of the $1 first month, but a $20 move-in fee was added (okay, I guess), but was required to pay another $20 for the lock upon arrival. Registration takes WAY longer than it should; spent about 40 minutes signing and looking at the unit. Will stay until the end of the month, but moving to a new place after that. Unit seems clean enough for outdoor access, but no 24 hour access is annoying.
July 25, 2018
Google Public Storage Eric Kishbaugh
Awesome service! Cyndi was very helpful.
July 18, 2018
Google Public Storage Cindi White
I love this company!! From the first call I had Great customer service and Kathy at public storage helped me with everything.I never had anything at a storage place ever and they made my experience GREAT I will come back here.. Thank you Kathy..
July 11, 2018
Google Public Storage Christopher Lyons
I had an issue with a missing payment and talked to Jenny Gibson. She was super nice and helpful. She resolved my issue in 24 hours with tips and suggestions on how to avoid this issue in the future. She deserves a raise and praise.
July 8, 2018
Google Public Storage Jeff Boothe
This is a good place and I would use them again .
July 6, 2018
Google Public Storage Michael Dybdahl
Kathy was very helpful!
July 5, 2018
Google Public Storage Danny Whalen
This place constantly raises the cost of storage and treat you crappy! Do not use!
June 15, 2018
Google Public Storage Debra Leeson
Out of the four location / companies, this was the best, cleanest, best price. Bonus: the lady at the front desk is also excellent.
June 10, 2018
Google Public Storage SugarBabyFace.
Kathy is great, and very helpful. We are happy to know her and be tenants at this location.😊
June 3, 2018
Google Public Storage Leona Wallace
It's ok i guess they keep raising the process every6months
May 8, 2018
Google Public Storage J F
Fair prices,good service, a standard storage unit with no issues.
April 16, 2018
Google Public Storage Morgan Chasity
Very friendly environment! Makes you feel comfortable to rent a space. Loved my experience with them! Will return here if I need to store anything again! 😄
April 1, 2018
Google Public Storage Mindy Ulery
I felt like i had a good deal online its was $40 when i made reservations. When i got to the property i then find out its mandatory to have insurance on my unit. Walking out of there spending $60. Its important to add info to callers online. Other than that it was a great storage company.
March 10, 2018
Google Public Storage Millicent Lansana
Nikki is very professional and explains well for u to understand the policy of the property.
March 2, 2018
Google Public Storage Mom Of Many
Have had no issues renting with Public Storage! You can also pay your bill at any Public Storage location which makes in convenient if your out and about or if you don't live close by your unit. Also, book your unit online to get even more deals!
March 1, 2018
Google Public Storage Dan Mccleery
Convienant and secure
February 22, 2018
Google Public Storage Ike Tailleur
Great and safe place to store your belongings...Thanks to Kathy for her great customer services
February 10, 2018
Google Public Storage Tonya Turns
Wonderful service and accessibility!
January 31, 2018
Google Public Storage Aylissa Miracle
Connie was very nice and professional. She made the experience easy and she was funny and made you feel welcome
January 13, 2018
Google Public Storage Kajafa Battiste
After a snowy night in columbus the location on bush was closed. So i was redirected to Ambleside drive . I was greeted By Kathy the manager and another agent working.. they both were amazing i loved every second of talking with them. Both were very helpful and polite and very funny. I would rent a unit jist to talk to them more often :) keep up the great work
December 28, 2017
Google Public Storage James Han Davis
December 22, 2017
Google Public Storage Paul Semeraro
November 27, 2017
Google Public Storage Amber Yi
Kathy is very nice! good experience!
November 9, 2017
Google Public Storage Brittney Wright
I was greeted by Kathy when I came here to rent a space. She was very friendly and explained things in detail. I would highly recommend this storage place!
October 30, 2017
Google Public Storage Rachel s
Amazing!
October 29, 2017
Google Public Storage Nikolet Mitchum
Awesome rep. Bethany thank you for all your help.
September 13, 2017
Google Public Storage nikki cooke
Lisa was very good and helpful. I would give 5 stars but I think making the customer buy a $20 lock because they use a special lock on certain units is insane! Other than that everything was great.
September 2, 2017
Google Public Storage K Flannery
DONT RENT FROM THESE THIEVES!!! I will go out of my way to post on EVERY SOCIAL MEDIA WEBSITE AVAILABLE so everyone knows how this company runs its business. I rented a unit on Ambleside Dr. in Columbus Ohio from Kathy Arnold. During the rental process she kept doing her sales pitch of additional items and instead of waiting to see if I wanted the item, she just added it to my bill and I would have to ask her to remove it. I explained to her that I would only need the unit for a short while and she explained to me in detail how to vacate the unit and to leave it open when I vacate. Kathy was on her cart checking units in each row around 7-8pm and even waved to us in our uhaul truck right outside our unit when we were vacating. I swept the unit and left the door open exactly as she requested. The unit was vacated 8:30pm August 31, 2017 before the gates had to be manually closed at 9pm by Kathy due to the automatic gates being broken. Today 9/2/17 Kathy called me to say I am being charged for September 1, 2017 even though I was completely vacated the day before. She stated she didn't process the vacate paperwork on my unit until yesterday. Never did she state during the rental process that I needed to vacate and wait until she does the paperwork to be able to end the billing of my unit! She is a crook and a terrible representative of this company unless this is Public Storage's way of doing business!!! This needs to be made right and my account back to a $0 balance as I vacated the unit on August 31, 2017. I have left a message with Corporate and also filing a complaint with the BBB. I also left this exact reviews on their Instagram and Facebook pages and they blocked and removed the post. Don't trust positive reviews as it is clear they delete the negative ones! Besides the horrendous customer service, the unit itself was decent in size. I had a large unit that had two doors. They did have a pull string light fixture on each side however only one worked so it was difficult to see on the other side. I brought this to Kathy's attention to see if they had a maintenance person that could replace the bulb and she indicated it was probably the fixture itself and that she wasn't able to get it fixed. She did not even attempt to replace the bulb to see if that fixed it. Also, all of these storage units have what has the appearance of little pieces of insulation on the ceiling, that fall off onto your items and it gets everywhere and makes a huge mess. Kathy stated it's not insulation but it's like paper to help absorb moisture in the unit. When you opened the garage door to get in the unit hundreds would fall from the ceiling. I will never use this company again. There are way better storage facilities with better customer service!
August 25, 2017
Google Public Storage Imani Lee Wilson
I did not catch her name but the lady I worked with was very very nice and they even called me a couple days afterwords to see how my move in was!
August 23, 2017
Google Public Storage Donna C Paskins
The manager is never there..customer service is very rude. Would not recomnend.
August 12, 2017
Google Public Storage Kathy Arnold'
The office lady is nice the only complaint they raising fee after only six months
August 11, 2017
Google Public Storage TruCrimeWatcher
August 5, 2017
Google Public Storage Christina Race
Thank you for such helpful and knowledgeable insite to the surrounding areas and more importantly great patience with meeting our needs!
July 14, 2017
Google Public Storage Mizzsimplyamazin
I had the pleasure of working with Kathy today she is at the public storage in Columbus Ohio on Amblieside she was wonderful , great service and people skills and a pleasure to work with her today please share with management
July 5, 2017
Google Public Storage Allie Rose
The Public Storage on Ambleside Drive is awesome!!!!!! Kathy was so helpful and friendly!!!! I highly recommend this location for storage!!!!
June 27, 2017
Google Public Storage Daneiaka Howard
Friendly customer service. Fair!
June 27, 2017
Google Public Storage Chief Willy
June 6, 2017
Google Public Storage T Love
Kathy is amazing. Storage units are clean and the summer kick off special was awesome.
May 11, 2017
Google Public Storage Anthony Hendricks
Great service. Found me a better deal at another location...but still rented with this spot. Convenance out weights cost sometimes. Great experience.
May 4, 2017
Google Public Storage Jenny Koon
Mrs. Kathy was amazing
April 23, 2017
Google Public Storage walter brownlow
Manager sent me from one story to the next. This would seem to be bad but it was done to save me money as well as closer to my location. Emilee to Kathy saved me over 20$ a month and their customer service was outstanding.
April 10, 2017
Google Public Storage Erin S.
I stopped by the Ambleside Dr. location about a week ago to get information on the storage units​ and pricing for my upcoming move. Bethany was working and was very personable which made the visit pleasent. She answered all my questions and then some. Bethany being very knowledgeable of the business along with her communication skills makes her a valuable employee.
April 2, 2017
Google Public Storage David Hannon
Great customer service Very helpful and knowledgeable. Highly recommended. Location is perfect easy to get in and out.
March 30, 2017
Google Public Storage Eric Byrd
Kathy was very helpful with getting me into a unit
March 5, 2017
Google Public Storage Steve pickett
Staff is friendly aand very helpful.
February 8, 2017
Google Public Storage Aaron Anderson
They are nice
February 7, 2017
Google Public Storage Elizabeth Clark
Staff is always friendly and helpful.
February 1, 2017
Google Public Storage Bambu/ D. nice
Beth made experience rememberable and pleasent I would recommend this location to anyone.
January 15, 2017
Google Public Storage Michael Wilks
Great customer service. Best storage in facility in town
December 22, 2016
Google Public Storage Carol Akers
Kathy was extremely helpful. I was planning a move nearby and needed a temporary storage solution. It was great to go in person and meet with a person who have some good tips and insight on the process. Convenient location and I like the secure facility. Thanks Kathy for your friendly attitude and smiling face. Professionalism with a human touch!
December 1, 2016
Google Public Storage Alaric Holloway
Always attentive and always asking is everything okay with my unit, love the New locks they put on my Unit!!
December 1, 2016
Google Public Storage Angela
November 8, 2016
Google Public Storage Greg Dye
Bait and switch. Don't believe your price. They get you in and then raise the price a few months later. My price has been raised over 40% in under 2 years.
October 17, 2016
Google Public Storage kathy tatman
I had a great experience cathy was very helpful. She help me find the right size unit for my needs. Very professional I did not have my lock on right she called me the next day I went over and she showed me how locket right. So far I have been pleased .
October 17, 2016
Google Public Storage Christy J
We received stellar customer service from Kathy. She displayed great attention to detail and is very personable. It is a pleasure doing business with her.
October 17, 2016
Google Public Storage CM
Kathy is an amazing customer service associate. I could not have been more happy with my experience. She was very knowledgeable and helpful. You don't come across people like her very often in the customer service arena.
September 21, 2016
Google Public Storage Karri Chinn
August 4, 2016
Google Public Storage Ruth Friend
I strongly do not recommend using this storage facility. My husband and I stored our belongings here while moving to our new home. The property manager had us buy 2 locks for our doors, which we did, and she told us the other door to our unit was sealed. After a couple weeks they called us back to say the door wasn't sealed after all, only hard to open, and we needed to put a lock on it. However, when we went in we discovered our unit had been burglarized. We were devastated. Because of the discrepancy with what the property manager had told us about the door, we sought the district office's help in reclaiming some of the value of our stolen belongings. They said there was nothing they would do to help us. Personally, I have never dealt with such shady practices and lack of compassion for a family who was victimized. I strongly recommend taking your business elsewhere. This incident- along with other poor business practices they operate under- will make them one of those companies you regret working with.
July 23, 2016
Google Public Storage Deidra Walker
Didnt store anything here. I went & brought something out of a storeage room here.
July 15, 2016
Google Public Storage Damian Friley
my mom does is very excellent at what she does everyone loves her everyone that i have ever seen comes in there always says they love her additude and her spunk
July 15, 2016
Google Public Storage Ashley Hughes
Me and my mom went in to ask questions and michelle answered them very well. She was a huge help! Shes amazing at what she does!
June 26, 2016
Google Public Storage Tetteh Sackey
Michelle is fantastic and super friendly!! She also great at her job.
June 20, 2016
Google Public Storage Cheri Riell
Michelle is an outstanding asset to represent what customer service really means. She is polite, respectful and follows through on what she says she will do. Michelle is a hard worker and perseveres with integrity.
June 11, 2016
Google Public Storage Karen Haycook
Michelle is an employee that I have found to be friendly and helpful at public storage. She is there to get to know her customers and their needs. She isnt pushy to try to make a sale on unwanted items you dont need. But will suggest if its something you could use.
May 29, 2016
Google Public Storage Barbara Martin
Michelle was really helpful, I would recommend everyone I know to go see her
May 23, 2016
Google Public Storage Casey Burke
Michelle was great. She was so friendly and gave us great advice. Was not pushy and put us in the right unit. Thanks!
May 2, 2016
Google Public Storage Alec
Broke my key in a lock and the lady working was glad to help us push the broken key out of the lock. In addition, the entry code I was given didn't work and she was able to fix it for me.
April 30, 2016
Google Public Storage desmond jordan
dear. Michelle I want to just say I truly appreciate your excellent customer service that you provided for me earlier this week and I rate you a 10 so once again I want to say thank you my friend and you have a great day bye bye
April 26, 2016
Google Public Storage Jon Claggett
Michelle was so wonderful in helping us find what we needed in a storage unit and was great to talk to. She was very informative and made the process very smooth. Thank you Michelle!
March 5, 2016
Google Public Storage Renee Davis
February 25, 2016
Google Public Storage Emily Crisan
Forrest was very professional and welcoming. He made sure everything was shipshape and moved through the process very quickly. Starting from an online reservation is the way to do it!
January 4, 2016
Google Public Storage Josh Neill
Have been storing at this public storage for 2 months and the customer service is very good. Anytime I need help or have a question Forrest has been very helpful. The gates need to be upgraded the last one is always down .
January 3, 2016
Google Public Storage matt bocook
My experience at this location was really good. The location was clean and Forrest was very helpful during my stay. I will come back if i ever needed storage.
January 3, 2016
Google Public Storage Kim Blackwell
Terrible they unjustly auctioned off and disgarded belongings and did not return/any of years of personal info and personal artifacts!
December 4, 2015
Google Public Storage Michelle Russ
Jonathan was the grestest today! He was very helpful with everything!
December 2, 2015
Google Public Storage Roast Session
Had a gret experience. The guy name Forrest was really helpful. Would recommend to anyone.
December 1, 2015
Google Public Storage william custer
Excellent customer service Forrest took real good care of us and when out of his way to make sure we had everything we needed
November 30, 2015
Google Public Storage ed ogletree
Went to this location with my daughter and It was really clean Forrest was really kind and answered all her questions
November 20, 2015
Google Public Storage Reva Weeks
Rachel is awesome helpful great personality ,positive energy
October 27, 2015
Google Public Storage carol minnifield
Nice friendly service...was in my unit for 2 years with no issues...I would use again if needed
October 25, 2015
Google Public Storage BIG EASY
My guy Forrest was excellent!!! He helped me get the unit I needed at the best price! He understood my situation and helped me out as best as he could. He went above and beyond what the average person would have done and for that I am very grateful!! I do wish they would have video camera on every row and mainly the very back would be nice.
October 8, 2015
Google Public Storage Rick Durso
Facility is always clean. Forest and Paul helped be get a credit for a late fee which was charged when my card was lost and messed up the bill " auto pay" feature. Always pleasant and helpful. Thanks!
September 26, 2015
Google Public Storage Jeannette Arroyo
My guy Forrest was excellent!!! He helped me get the unit I needed at the best price! He understood my situation and helped me out as best as he could. He went above and beyond what the average person would have done and for that I am very grateful!!!!
September 21, 2015
Google Public Storage Britney Sheets
property very clean, very helpful service from forest. Definitely reccomend to any and all!! Thanks public storage and forest!!
September 19, 2015
Google Public Storage Chara Booth
Forrest was awesome & the property was in excellent condition
August 17, 2015
Google Public Storage Renee davis
Forrest is always so professional and friendly. Always willing to help a customer in need. Keep up the good work Forrest
July 28, 2015
Google Public Storage Michael Franck
Forest was great at helping me out. I had no issues the year I stored my stuff here
June 30, 2015
Google Public Storage Charles Brammer
June 12, 2015
Google Public Storage mario saint-fort
Forrest was very friendly and courteous
May 6, 2015
Google Public Storage Bonnie Dadou
My first experience renting public storage Ella the manager helped me understand all details helped select the right size. Looks like a good place to do business.
May 3, 2015
Google Public Storage Johnathan Rapp
Had a very good experience from my first phone call to secure a unit to the actual renting the unit onsite. Ella was so kind, patient, knowledgeable and accommodating. I really appreciated her efficiency.
April 22, 2015
Google Public Storage Jason Harris
The customer service was awesome!!! Stellar customer service and I would recommend anyone choose this company particularly the Ambleside and Busch Blvd locations for their storage needs.Ella at Ambleside was the greatest as well as co worker Rachel at the Busch Blvd location My mother and I were treated with upmost care and attention!! I give them a million stars!!!
April 20, 2015
Google Public Storage Dean Williams
Brought some boxes from Tisha she was great
April 19, 2015
Google Public Storage Ari Williams
I called so I could pay my mothers bill Ms. Ella explained to me how to do it. I really appreciate her being really patient with us and helping us log in. Great customer service
March 23, 2015
Google Public Storage J Walker
Angela was a nice and professional customer service rep.....great prices
March 19, 2015
Google Public Storage Jerricka Vega
Angela is an excellent customer service rep. Very helpful & kind.
February 25, 2015
Google Public Storage Anthony Jameson
Customer service representative Christina is very helpful. I moved out of a unit she was very professional and made my moving experience smooth and fast I highly recommend public storage and their kind and helpful staff.
February 23, 2015
Google Public Storage Jason Jones
Christina was very friendly and helpful
February 23, 2015
Google Public Storage Kendu Williams
great experience. Christina is wonderful and very helpful. just payed my storage fee. Chris B.
January 31, 2015
Google Public Storage Nanna Horton
Tina was very accommodating. I rented some whre else n she helped me
January 31, 2015
Google Public Storage Kindra
Services were excellent by Ms Tina and I am glad I chose this location for my storage needs. Thanks again Rammel
November 4, 2014
Google Public Storage Parker Ashley
Christina was extremely helpful wonderful personality and very professional i would definitely recommend this location.
September 26, 2014
Google Public Storage Troy Price
Christina is always very friendly and extremely helpful every time I rent at the Ambleside property!! Thanks Christina for all of your help!!
September 1, 2014
Google Public Storage Stephanie Wesson
Rachel was very helpful on the day that I went into the store. She was able to answer my questions with confidence and handle my transaction ns very quickly.
August 28, 2014
Google Public Storage demetrius goodwin
Rachel did an excellent job she was friendly and courteous. She was able to get me the storage unit I needed
June 24, 2014
Google Public Storage Ronda DeGenero
Okay
May 30, 2014
Google Public Storage Beatrice Bravo
I came in for boxes and Christina was very helpful showing me the right sizes I needed to pack everything. I will definitely be back
May 29, 2014
Google Public Storage David Schultz
Christina Hughes was very polite and helpful. Knowledgeable as well
May 29, 2014
Google Public Storage Rick Ward
Friendly people and had a sofa cover/bag
May 29, 2014
Google Public Storage Paul Robinette
Came in to boxes and Christina was very helpful on the sizes that I should buy for my kitchen. Thank you christina
May 29, 2014
Google Public Storage Joseph Auflick
Bought a lock it was a little pricey but there was smiles thank you
May 28, 2014
Google Public Storage Rodney Thoman
May 27, 2014
Google Public Storage jasmine hill
Laurielle was polite and answered every question I had.
May 27, 2014
Google Public Storage Heather Shankle
Very helpful! Reasonable prices
May 25, 2014
Google Public Storage Josh H
Good customer service and overall good experience.
May 23, 2014
Google Public Storage Joshua Saunders
May 22, 2014
Google Public Storage Susan Prince
Everything was nice at Ambleside Dr, with Tina
May 22, 2014
Google Public Storage Lena Beckles
Have unit for approx one year and had no problems.
May 21, 2014
Google Public Storage Charlie HUGHES
Tina rocks! Very knowledgeable!
May 21, 2014
Google Public Storage Bradford Sanders
I went to many of the different storages places and came across this one and the manager was pleasant thanks for the kindness .Bradford
May 20, 2014
Google Public Storage Melissa Neff
Very pleasant experience the storage unit nice and clean...Tina is super sweet and helpful.
May 19, 2014
Google Public Storage dez harris
Kiana's service was great I'm a college student and my parents aren't in state Yet to help this is a private location to store your goods I came in to ask questions and will come back to rent closer to move out date thanks kiana!
May 16, 2014
Google Public Storage Lisa Schumacher
First time get storage and very nervous ..... OMG the property manager Tina was amazing she answered every question and gave me the peace of mind I needed I can't say enough how pleased I am with this location and staff...... A+++
November 12, 2013
Google Public Storage Ashley Bode
This place was priced GREAT!! it's just what we were looking for in size and price. Christina was awesome in helping us!! she was very friendly and polite and we're thankful she helped us :)