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Public Storage Self-Storage Units at 5275 Gender Rd , Canal Winchester , OH
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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5'x5'Online only price$ 19/mo
Small 5'x5'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 19 /mo $ 38Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 19/mo
Small 5'x5'- ground floor
- climate controlled
- inside unit, rollup door
$ 19 /mo $ 38Best Price Label+ one-time $29 admin fee
-
5'x10'Online only price$ 25/mo
Small 5'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 25 /mo $ 50Best Price Label+ one-time $29 admin fee
-
5'x10'Online only price$ 26/mo
Small 5'x10'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 26 /mo $ 52Best Price Label+ one-time $29 admin fee
-
10'x10'Online only price$ 115/moMedium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 115 /mo $ 154Best Price Label+ one-time $29 admin fee1 unit left! -
10'x15'Online only price$ 138/moLarge 10'x15'- ground floor
- climate controlled
- inside unit, rollup door
$ 138 /mo $ 158Best Price Label+ one-time $29 admin fee1 unit left! -
10'x15'Online only price$ 145/moLarge 10'x15'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 145 /mo $ 166Best Price Label+ one-time $29 admin fee1 unit left! -
10'x30'Online only price$ 198/moLarge 10'x30'- outside unit, rollup door
- enclosed
- drive up access
- rv, boat, or vehicle
$ 198 /mo $ 243Best Price Label+ one-time $29 admin fee1 unit left! -
10'x20'Online only price$ 206/moLarge 10'x20'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 206 /mo $ 267Best Price Label+ one-time $29 admin fee1 unit left! -
10'x40'Online only price$ 216/moLarge 10'x40'- outside unit, rollup door
- enclosed
- drive up access
- rv, boat, or vehicle
$ 216 /mo $ 288Best Price Label+ one-time $29 admin fee1 unit left!
Nearby Self-Storage Locations
Self-Storage Near Canal Winchester
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At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 527)
Jay was amazing in helping us switch storage facilities! She was very friendly!
Public Storage on Gender Road has the best employees! They spent so much time with me to make sure I had the right unit and saved the most money!
Amanda was great! Very informative and quick!!
Helped so much!
Amanda was super helpful and made the process so easy!
Very nice staff and clean unit
Awesome ! Amanda was great ! Helped me figure out all my storage needs!
Great service and a easy process.
Amanda was very helpful and knowledgeable of any and all of my concerns and questions! She went above and beyond to give me any information that I inquired about. She is fantastic at what she does and very polite and respectful!! Very outstanding customer service!!!
Amanda was amazing! She’s was resourceful, knowledgeable, and friendly!
Even if you owe them and you pay your balance like I missed my payment on the first and paid it on the 10th today is the 15th and I still don’t have access to my belongings. Told them on Thursday when I paid. I needed to get in then Friday Saturday came And I still couldn’t get into my storage called and spoke with corporate. They guaranteed it would be open Sunday morning, although my son was having a procedure done at the hospital they didn’t care. I told him I needed some things out of there for that. Be available on Sunday at 9:30 AM, but they guarantee me that it will still get open came Tuesday still unable to get in then had a condescending female tell me she’s sorry she could give me a $25 credit and basically there was nothing she could do But at this particular facility for public storage the property manager is never there. I always have to go to another facility down the road to have them contact her for her to come out so I’m not understanding one why she still has a job when she’s never there and they always have to call her at home too. Why am my storage unit even though I have a zero balance has not Been unlocked and I still have no access to my belongings and they don’t care.
They were amazing!!!! We had to move and our other public storage wasn’t open. These ladies helped us and gave us a lock! A GOD SENDDDDDDD
The girls were very informative and professional
Very fast friendly service with Amanda. It is also affordable.
Amanda was awesome! Got me into a new unit quick and easy after realizing I needed more space! Very nice and easy to talk to :)
Aireyana and Shelley are fantastic woman to work with and very welcoming. They helped me with my set up and were very helpful with my questioning. Loved the service provided.
Kelly was a wonderful experience, and very helpful
The staff is great. Brenda was very helpful and kind every time we interacted. The place is ok. The price kept increasing every few months. What started as $50 ended at $150 so I had to move out
Excellent location and customer service. Amanda, the manager, was very accommodating with my specific requests.
Danielle was great help!!
Danielle and amanda did a wonderful job helping me and my friend get a great unit thank you so much.
Semaj had great customer service skills most definitely an A1 employee while being pregnant
Semaj was wonderful. Always helpful with a smile
I talked Jay and she was absolutely amazing helpful and just an absolute pleasure to talk to. Thank you Jay
Semaje and Desiree worked as a team to facilitate my online reservation and on-site tour of the climate controlled units they were both professional and very personable made me feel like they cared about my experience and extolled the value of the Public Storage Brand
Amanda and Desiree were so very helpful, professional, and friendly.
Jay and Desiree were very courteous and helpful. They are wonderful!
Shelley was very helpful and professional. Thank you!
Very clean well maintained.
Very nice person Very helpful
Very helpful
She was the best
Highly recommend not using this storage place they raise your rates every month not by just a little but by a lot and the gate never works I think I’ve driven there more times just to find the gate not working than I have the gate actually working. To top it off they raise your rates while also knowing the gate is broken and they restrict your hours. And to make it even better they post a notice that the gate doesn’t work with new hours for access and then they just change the hours with a sharpie whenever they feel like it. This place is an ABSOLUTE joke
I'm extremely disappointed.
Early this week, the gate jammed. I called all the numbers I could find both on the app and online. No callback, no answer. Myself and a handful of others were literally trapped inside the gate. This was between 7-9 pm.
Someone finally called the fire department, and they were able to force the gate open.
No follow-up from PS, nothing.
Now, I tried calling today to see what happened and to make sure that if I drove 20 minutes here, I wouldn't be trapped again. I called at 430 pm. The website says "open till 9pm." Again, there is no callback.
Now I'm here and can't get IN the unit. I can not have access to things that I NEED, and I had zero notice of this.
I betcha, they'll have no issue automatically withdrawing their rent, though.
I really thought this place was better.
Semaj was wonderful helping me with the right unit
She displayed positive attitude and professionalism and her business acumen is strong
Great experience!!!
Amanda was super helpful and explained all the details very well. Got in a unit very quickly. Highly recommend
Today I have a really wonderful experience with these two ladies. They were really helpful to find a storage of the size we needed .Shelley and Jemari were so kind, helpful not stoping to answer our question.
Shelley and Jemari were very welcome and helpful. They let us see the storage and have a better idea of the size. Thank you 😊😊😊😊😊
Shelly was the employee on duty when I rented my unit. She was extremely helpful in explaining the rental process and then showing me the climate control unit I was interested in. She explained that the unit I chose to rent was on a half price sale now and for the extent of my rental. She also, explained info on locks and insurance available to renters.
Shelley is awesome. She helped us to answer all our questions and within 10 mins we had keys to our storage. Highly recommended
The property manager always goes above and beyond to take care of my needs. Very much appreciated
Staff is friendly and very easy to work with!
Amanda was wonderful to work with. The price of the unit was on sale which was a plus for me. Clean area and felt safe
Five stars to Jennifer. She was professional helpful and patient and I really appreciated her.
Jennifer was very helpful. Only reason why u get the 5 star otherwise it would be a 3.
Very professional and courteous 👍... Miss Sheryl.
Super nice people.
Thank you Amanda. Very helpful!
So far so good appreciate the service that was that was showed to me thanks
Jennifer is very polite she was patient with me. She is a beautiful soul
Well very help, very nice person. I would definitely come back
Wendy was very helpful and patient when we were deciding to rent a storage space.
Amanda is the greatest!!!
Very nice and helpful
Amanda was so helpful when I had difficulty paying and completing my rental online!
I love her
Amanda was awesome! Thank you!
Amanda was great with assisting me during my stay. I would highly recommend the location.
Most awesome
customer service....thank you Amanda
Thanks Amanda
Amanda was extremely nice and professional. I truly appreciated her help. She knew exactly what to do and made the process smooth.
Valerie was very helpful as we inquired about transferring into a bigger storage unit, allowing us to check one out right inside the door! Very satisfied with this facility
Jasmin and Brittany was so nice thanks
Jasmin thanks
Jasmin was so nice thanks
thanks jasmine
Thanksjaz
Jasmin helped me sign a new lease from simply storage to public storage. Took a while but we got it done
Thanks, Brittany and Jasmine
Jasmine was personable, professional and helpful. A gem to work with!
Jasmin helped me rent and needed help with app
Jasmine was super helpful. Made getting a locker very quick and easy. Would recommend booking a reservation online.
Jasmin helped me with my unit
Did e rental and checked in
Thank u so much jasmin
Thanks jasmin !
Jasmin helped me with my space
Jasmin was great stayed til 6 with me
Vacating today thanks jasmin for your service
Did the E rental and Checked into my unit today
Thanks jasmin
It was very easy checking in. Jasmin was great!
Jasmine was very nice and easy to work with when I came in to get my storage unit.
Came to transfer units Jasmin helped me with app
Had trouble doing rental online came in and thanks
Jasmin was so professional. Love my new space
I moved out today but jasmin helped me pay my balance
Jasmin was help full and moved me in in 20 minutes thanks
The online process was very easy, I was able to check in unit same day!
Jasmin helped with app and new unit
Jasmin was so help ful thanks
Jasmin is so helpful thank you
Jasmin helped me find my unit and downloaded the app thanks so sweet
Great day to finally be out of that storage business!! After I thought Kelly was a great person, she don't even tell me sorry to see you leave or thank you for your business, nothing!! This place is DEFINITELY NOT RECOMMENDED!! They don't even have security cameras and 7 of their units were broken into, to include mine. I lost over $7,000 in items and all I got was, sorry, nothing we can do. And if you vacate in the middle of the month after paying the first of the month for the entire month, one would expect money back, WRONG!! All this place knows to say is, you guessed it, sorry, nothing we can do!! I do podcast for a living and you can bet, this will be talked about. Friendly advice, bypass this business and look somewhere else!
Clean well maintained good place/people/secure
Jasmin helped me move in and download app and move in at a good price
Customer service at the location in canal winchester from Simone is everything. She deserves a raise at how hard she works.
Simone is wonderful.
The ladies greeted me with smiles and it all got better from there. Great customer service!
jasmin helped with cheaper price , thank you
Jasmine was extremely professional, knowledgeable and kind while dealing with my rental as well as others who walked in. Thank you Jasmine for a pleasant experience
Great service
Came to buy tape and boxes jasmin was so knowledgeable and was nice
Simone is awsome
Jasmin was so nice helped me with the app thanks
Simone is the best there is!
Told Simone I would give her a review the other day. She is amazing and deserves a raise. Best customer service I've ever had!
Simone is amazing great job very helpful an kind great job girl ❤️🙏🏾🙏🏾
Jasmin was awesome download my app thanks
Simone was the best around store with her she deserves a raise!
Simone was very nice and very helpful. She walked us thorough the process with ease 😊😊😊😊😊😊😊😊😊😊😊😊🙂🙂🙂🙂
Simone was great, she helped with everything!!
Jasmine did an awesome job ! She was very helpful
Simone and Nancy are the best thing coming your way when coming in here to public storage. Customer service was amazing. Store here now and give them a raise asap!
Nancy and Simone were amazing
Jasmine helped me get through everything was awesome during this stressful time
She gave the best service. Would recommend highly.
Simone and Nancy were absolutely GREAT!
Simone was very nice and professional. She helped me not only get the storage i wanted but thoroughly explain every single detail about payments and how public storage works!
I like the service and great personality from Simone
Very good customer service from simone....pleasant and unusually good.
They raise the prices and add fees. I rented 2 units. On BOTH units they have an admin fee and a lock fee. Plus insurance.
Now they raised my rent on BOTH units.
Very poor company to work with.
Another year, another rent increase
Simone was fantastic and really helped us! If you need a place for storage we highly recommend it!
I haven't had any issues really with the safety of my items but I do think that the door is open nonstop which it is not supposed to be. What is the point in having a security code to get in if anyone can just drive in. In addition, there is mold going up the front of each of the storage sheds and I feel like I had mold on some of my items and we did not have them tightly packed inside the storage shed. The biggest complaint that I have is that it started at like a little over $100 for the 10x20 and we currently pay $230 a month. That is insane!
You cannot get a hold of people. They don't answer the phone and even if you leave a message they don't call you back. Your best option is to do the chat feature. They also don't prorate when you leave so even if you are out by the same day then they will still charge you the full month
Simone deserves a cluster of constellations! She is very efficient and informative. Thabk you Simone for your duty!! 🤝🏽
After renting from here, I have been to this facility and have called multiple times to get assistance but every time I come here there is no one in the office even after I've called to verify that they are there. This is unacceptable
I am ecstatic about my new storage. Space Simone had me at hello. The canal public storage is definitely going places.
I paid for a climate controlled unit because I was storing antique wood furniture, and I didn't want to damage the pieces. After paying fees that were increasing each year, I checked on my unit today. The furniture is moldy - and I mean covered in mold (I have pictures). I'll be turning this in on my home owners insurance, but truly the items can't be replaced for any amount of money & insurance doesn't pay well on used furniture. Very dissatisfied.
Very good. Costumers service her name simone
Jasmin was Grrreat!!!
Simone was very good at her job. Pleasant to work with and very helpful. I work.
Simon was very helpful and professional. It was fast and easy
Excellent customer service from Jasmin. Would definitely recommend.
My experience was amazing. Jasmin who attended to me was very helpful and kind. I couldn't have asked for a better service. I will recommend public storage to anyone in need.
I called for an address change for my refund, they lady helping just hung up in my face. Extremely rude! Would never recommend or do business with this company ever again. Disgusting behavior and treated me very small.
Simone was amazing this is the second time I've come here and she makes things so easy in and out!
Easy set up with Simone!! Highly recommend this storage facility!! Awesome check in as first time customer!! Kudo's!!!
Simone was very helpful. Thank you.
Jasmine is Super helpful!
Renting a storage unit here was a great experience, made it very simple and walked through the whole process with me to make sure I got it.
Simone was amazing the other day. she made the process of getting a storage unit fast and easy. I promised her a review and this is a very highly suggested location I recommend anyone to go to. Thank you for your awesome customer service!
Simone was great at accepting my storage , And did a good job at explaining everything.
The lady that helped me, Simone. She did a wonderful job assisting me:) highly recommend this location
Juanita was very cheerful and helpful. She was quick and direct. I would definitely recommend going here and talking to her. I love the app they have now. I can open the gate without having to punch in the code, pay my bill, and anything else I need. It's super convenient.
Clean, but they just raised the monthly cost
Always raising prices during your rental. They don't care about customer service only money!
Great service at the front desk
She is extremely helpful and polite.
I'm grateful to have her help me.
Great service
simone was super helpful in helping us get our storage unit and filling out all of the paperwork :)
Simone was great. Very thorough in making sure we got all the assistance we needed.
Fast and fatuous and got me a alsome discount
James and Simone were very helpful.
Very very helpful!
Simone was such an amazing help!!!
The receptionist, Pam, did a great job at helping us choose what storage unit would be best for our needs.
Simone is a beautiful sole and helped me all the way through the process of getting the right unit for the right price. Thank you
Great experience staff was very helpful
Simone was great help fast and easy
Simone was very helpful in the process of renting a unit and explained everything well.
I actually like this location Simone is very awesome and very helpful!