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Address

5275 Gender Rd
Canal Winchester , OH 43110

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

614-382-4260

614-382-4260

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

614-382-4260

614-382-4260

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 30/mo
    Online only price
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 30/mo $39
    Online only price
    Hurry!
    Limited availability

    No Obligation

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    5'x5'
    Online only price
    $ 32/mo
    Online only price
    50% off first month rent
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 32/mo $43
    Online only price
    50% off first month rent

    No Obligation

  • New

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  • Save Impression

    5'x10'
    Online only price
    $ 41/mo
    Online only price
    50% off first month rent
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 41/mo $55
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 44/mo
    Online only price
    50% off first month rent
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 44/mo $58
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 71/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 71/mo $94
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 72/mo
    Online only price
    50% off first month rent
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 72/mo $95
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 97/mo
    Online only price
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 97/mo $130
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 107/mo
    Online only price
    50% off first month rent
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 107/mo $143
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 117/mo
    Online only price
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 117/mo $156
    Online only price
    Hurry!
    Limited availability

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 136/mo
    Online only price
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 136/mo $181
    Online only price
    Hurry!
    Limited availability

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 182/mo
    Online only price
    50% off first month rent
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 182/mo $242
    Online only price
    50% off first month rent

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 445)

September 29, 2023
Google Public Storage Love
Jasmine was personable, professional and helpful. A gem to work with!
September 29, 2023
Google Public Storage Mike Lyle
September 23, 2023
Google Public Storage D'Ann Sanker
September 21, 2023
Google Public Storage Gary Allen
September 21, 2023
Google Public Storage Patrick Pressdee
Jasmin helped me rent and needed help with app
September 21, 2023
Google Public Storage Robert Weaver
September 15, 2023
Google Public Storage Bryce Plymale (Bryce)
Jasmine was super helpful. Made getting a locker very quick and easy. Would recommend booking a reservation online.
September 3, 2023
Google Public Storage Lisa Stringer
Jasmin helped me with my unit
September 2, 2023
Google Public Storage Aundreous Slocum
Did e rental and checked in
August 31, 2023
Google Public Storage Aicha Samba
Thank u so much jasmin
August 20, 2023
Google Public Storage Kenny Martin
August 19, 2023
Google Public Storage Artisha Allen
August 19, 2023
Google Public Storage Michael Lounsbury
Thanks jasmin !
August 12, 2023
Google Public Storage Jesus Negron
Jasmin helped me with my space
August 5, 2023
Google Public Storage Brooke Stewart
Jasmin was great stayed til 6 with me
July 30, 2023
Google Public Storage jeremy wareham
Vacating today thanks jasmin for your service
July 29, 2023
Google Public Storage Cameron McCoy
Did the E rental and Checked into my unit today
July 24, 2023
Google Public Storage Christopher Kitsos
Thanks jasmin
July 22, 2023
Google Public Storage Edwin Winkleman
July 18, 2023
Google Public Storage Katie Michaud
It was very easy checking in. Jasmin was great!
July 16, 2023
Google Public Storage Jim Barron
July 8, 2023
Google Public Storage TINA LEPHART
Jasmine was very nice and easy to work with when I came in to get my storage unit.
July 6, 2023
Google Public Storage Arthur Shavers
Came to transfer units Jasmin helped me with app
July 3, 2023
Google Public Storage Teresa Washington
Jasmin was so professional. Love my new space
July 3, 2023
Google Public Storage Michael Moore
Had trouble doing rental online came in and thanks
June 30, 2023
Google Public Storage Denise Wiley
Jasmin was help full and moved me in in 20 minutes thanks
June 30, 2023
Google Public Storage Diwas Dhimal
I moved out today but jasmin helped me pay my balance
June 30, 2023
Google Public Storage Megan McDavitt
June 29, 2023
Google Public Storage Tee Anna
The online process was very easy, I was able to check in unit same day!
June 26, 2023
Google Public Storage Samba Kamara
Jasmin helped with app and new unit
June 25, 2023
Google Public Storage Crystal Hart
Jasmin was so help ful thanks
June 24, 2023
Google Public Storage GREGORIO NAVARRO
Jasmin is so helpful thank you
June 17, 2023
Google Public Storage Joyce Whyde
Jasmin helped me find my unit and downloaded the app thanks so sweet
June 13, 2023
Google Public Storage Brian K Martin
Great day to finally be out of that storage business!! After I thought Kelly was a great person, she don't even tell me sorry to see you leave or thank you for your business, nothing!! This place is DEFINITELY NOT RECOMMENDED!! They don't even have security cameras and 7 of their units were broken into, to include mine. I lost over $7,000 in items and all I got was, sorry, nothing we can do. And if you vacate in the middle of the month after paying the first of the month for the entire month, one would expect money back, WRONG!! All this place knows to say is, you guessed it, sorry, nothing we can do!! I do podcast for a living and you can bet, this will be talked about. Friendly advice, bypass this business and look somewhere else!
June 3, 2023
Google Public Storage Chris Domoslawski
Clean well maintained good place/people/secure
April 29, 2023
Google Public Storage Kyata Ward
Jasmin helped me move in and download app and move in at a good price
April 25, 2023
Google Public Storage Americas Candles
Simone is wonderful.
April 25, 2023
Google Public Storage Phoenix E
Customer service at the location in canal winchester from Simone is everything. She deserves a raise at how hard she works.
April 22, 2023
Google Public Storage Rosenie Latortue
jasmin helped with cheaper price , thank you
April 22, 2023
Google Public Storage Joseph Duncan
The ladies greeted me with smiles and it all got better from there. Great customer service!
April 8, 2023
Google Public Storage Berwin Miller
Jasmine was extremely professional, knowledgeable and kind while dealing with my rental as well as others who walked in. Thank you Jasmine for a pleasant experience
April 1, 2023
Google Public Storage Muhanad Sharaf
Came to buy tape and boxes jasmin was so knowledgeable and was nice
April 1, 2023
Google Public Storage Emma Tresor
Great service
March 2, 2023
Google Public Storage Greg Ison
Simone is awsome
February 18, 2023
Google Public Storage Gwyneth lumingkewas
Jasmin was so nice helped me with the app thanks
February 17, 2023
Google Public Storage Carol Newman
Told Simone I would give her a review the other day. She is amazing and deserves a raise. Best customer service I've ever had!
February 17, 2023
Google Public Storage Gary Hartmann
Simone is the best there is!
February 15, 2023
Google Public Storage Prince La'don
Simone is amazing great job very helpful an kind great job girl ❤️🙏🏾🙏🏾
February 13, 2023
Google Public Storage Narayan Neupane
February 11, 2023
Google Public Storage Misty Levy
Jasmin was awesome download my app thanks
February 6, 2023
Google Public Storage Carl Seckerson
Simone was the best around store with her she deserves a raise!
February 6, 2023
Google Public Storage Phedre Viverette
February 1, 2023
Google Public Storage Mz Harris
Simone was very nice and very helpful. She walked us thorough the process with ease 😊😊😊😊😊😊😊😊😊😊😊😊🙂🙂🙂🙂
January 24, 2023
Google Public Storage Phyllis
Simone was great, she helped with everything!!
January 21, 2023
Google Public Storage Jenielle Redman
Jasmine did an awesome job ! She was very helpful
January 18, 2023
Google Public Storage Albert Mouton
January 17, 2023
Google Public Storage terrian Christian
Simone and Nancy are the best thing coming your way when coming in here to public storage. Customer service was amazing. Store here now and give them a raise asap!
January 16, 2023
Google Public Storage Marcus Maha
Nancy and Simone were amazing
January 14, 2023
Google Public Storage Rose Miller
Jasmine helped me get through everything was awesome during this stressful time
January 13, 2023
Google Public Storage 000lowkey
Simone and Nancy were absolutely GREAT!
January 13, 2023
Google Public Storage Leslie Cummings
She gave the best service. Would recommend highly.
January 12, 2023
Google Public Storage Jerry Cummings
January 10, 2023
Google Public Storage Wilkins Capacetti
I like the service and great personality from Simone
January 10, 2023
Google Public Storage Senegal News
Simone was very nice and professional. She helped me not only get the storage i wanted but thoroughly explain every single detail about payments and how public storage works!
January 6, 2023
Google Public Storage Michael Brown
Very good customer service from simone....pleasant and unusually good.
December 29, 2022
Google Public Storage T H
They raise the prices and add fees. I rented 2 units. On BOTH units they have an admin fee and a lock fee. Plus insurance. Now they raised my rent on BOTH units. Very poor company to work with. Another year, another rent increase
December 21, 2022
Google Public Storage Jeff Clay
Simone was fantastic and really helped us! If you need a place for storage we highly recommend it!
December 9, 2022
Google Public Storage Hydebell
December 4, 2022
Google Public Storage Melisa Minier
I haven't had any issues really with the safety of my items but I do think that the door is open nonstop which it is not supposed to be. What is the point in having a security code to get in if anyone can just drive in. In addition, there is mold going up the front of each of the storage sheds and I feel like I had mold on some of my items and we did not have them tightly packed inside the storage shed. The biggest complaint that I have is that it started at like a little over $100 for the 10x20 and we currently pay $230 a month. That is insane! You cannot get a hold of people. They don't answer the phone and even if you leave a message they don't call you back. Your best option is to do the chat feature. They also don't prorate when you leave so even if you are out by the same day then they will still charge you the full month
November 16, 2022
Google Public Storage Keundrake Jeffery
Simone deserves a cluster of constellations! She is very efficient and informative. Thabk you Simone for your duty!! 🤝🏽
November 2, 2022
Google Public Storage Marla Cox
After renting from here, I have been to this facility and have called multiple times to get assistance but every time I come here there is no one in the office even after I've called to verify that they are there. This is unacceptable
October 13, 2022
Google Public Storage David Green
I am ecstatic about my new storage. Space Simone had me at hello. The canal public storage is definitely going places.
October 11, 2022
Google Public Storage S
I paid for a climate controlled unit because I was storing antique wood furniture, and I didn't want to damage the pieces. After paying fees that were increasing each year, I checked on my unit today. The furniture is moldy - and I mean covered in mold (I have pictures). I'll be turning this in on my home owners insurance, but truly the items can't be replaced for any amount of money & insurance doesn't pay well on used furniture. Very dissatisfied.
October 10, 2022
Google Public Storage baba thiam
Very good. Costumers service her name simone
October 8, 2022
Google Public Storage Mardyvision Entertainment
Jasmin was Grrreat!!!
October 2, 2022
Google Public Storage Andrew McD.
Simone was very good at her job. Pleasant to work with and very helpful. I work.
September 27, 2022
Google Public Storage mick dundee
Simon was very helpful and professional. It was fast and easy
September 16, 2022
Google Public Storage Clarence Onya
My experience was amazing. Jasmin who attended to me was very helpful and kind. I couldn't have asked for a better service. I will recommend public storage to anyone in need.
September 16, 2022
Google Public Storage Erin Ebright
Excellent customer service from Jasmin. Would definitely recommend.
September 13, 2022
Google Public Storage Tigerseye Energystones
I called for an address change for my refund, they lady helping just hung up in my face. Extremely rude! Would never recommend or do business with this company ever again. Disgusting behavior and treated me very small.
September 12, 2022
Google Public Storage Bhim Rai
Simone was very helpful. Thank you.
September 12, 2022
Google Public Storage Joanne Burke
Easy set up with Simone!! Highly recommend this storage facility!! Awesome check in as first time customer!! Kudo's!!!
September 12, 2022
Google Public Storage Armond Davis
Simone was amazing this is the second time I've come here and she makes things so easy in and out!
September 10, 2022
Google Public Storage Lauren Hines
Jasmine is Super helpful!
September 9, 2022
Google Public Storage Kike Bitt
Simone was amazing the other day. she made the process of getting a storage unit fast and easy. I promised her a review and this is a very highly suggested location I recommend anyone to go to. Thank you for your awesome customer service!
September 9, 2022
Google Public Storage Adam Harmon
Renting a storage unit here was a great experience, made it very simple and walked through the whole process with me to make sure I got it.
September 6, 2022
Google Public Storage David Jackson
Simone was great at accepting my storage , And did a good job at explaining everything.
August 28, 2022
Google Public Storage BigHaze
The lady that helped me, Simone. She did a wonderful job assisting me:) highly recommend this location
August 20, 2022
Google Public Storage Randi Carr
Juanita was very cheerful and helpful. She was quick and direct. I would definitely recommend going here and talking to her. I love the app they have now. I can open the gate without having to punch in the code, pay my bill, and anything else I need. It's super convenient.
August 8, 2022
Google Public Storage Theresa Kaza
Clean, but they just raised the monthly cost
July 28, 2022
Public Storage Nicki Reese
If I get everything out of my unit by mon ! Do I still owe a partial or a payment @ all?
July 28, 2022
Google Public Storage Mary Cano
July 10, 2022
Google Public Storage Bruce Taylor
Always raising prices during your rental. They don't care about customer service only money!
June 30, 2022
Google Public Storage Angela Paluch
Great service at the front desk
June 9, 2022
Google Public Storage Omar Gonzalez
She is extremely helpful and polite. I'm grateful to have her help me.
June 7, 2022
Google Public Storage Aaron Barnes
Great service
June 1, 2022
Google Public Storage Elizabeth Cain
simone was super helpful in helping us get our storage unit and filling out all of the paperwork :)
June 1, 2022
Google Public Storage Alicia Taylor
Fast and fatuous and got me a alsome discount
June 1, 2022
Google Public Storage Jae Tatum
Simone was great. Very thorough in making sure we got all the assistance we needed.
April 3, 2022
Google Public Storage Sherri Burkes
James and Simone were very helpful.
March 23, 2022
Google Public Storage Brandon Crawford
Very very helpful!
March 21, 2022
Google Public Storage Jillian Davis
Simone was such an amazing help!!!
March 11, 2022
Google Public Storage Diamonique Bagley
The receptionist, Pam, did a great job at helping us choose what storage unit would be best for our needs.
March 7, 2022
Google Public Storage Armond davis
Simone is a beautiful sole and helped me all the way through the process of getting the right unit for the right price. Thank you
March 6, 2022
Google Public Storage Adam Fusselman
Simone was great help fast and easy
March 6, 2022
Google Public Storage jacob hunold
Great experience staff was very helpful
March 6, 2022
Google Public Storage collin lamb
March 1, 2022
Google Public Storage Eduardo Ramirez
Simone was very helpful in the process of renting a unit and explained everything well.
February 26, 2022
Google Public Storage Gabrielle Sanders
February 24, 2022
Google Public Storage Jen Bass
January 22, 2022
Google Public Storage Eric Holloway
January 22, 2022
Google Public Storage Netty Towns
January 22, 2022
Google Public Storage C L
December 29, 2021
Google Public Storage Aschraf Taffa
I actually like this location Simone is very awesome and very helpful!
December 17, 2021
Google Public Storage Wuanika Matlock
Kellie & Ben Rock!!!!! They really helped me a lot! I’m glad I’ve stopped in to the office instead of paying online!
December 17, 2021
Google Public Storage Cade and Valeria Parks
Simone and Kellie were very helpful helping me select my storage space and set up my account! Great customer service!
December 15, 2021
Google Public Storage anna keene
Simone was wonderful!!! She made the process easy and was a joy to work with!
December 15, 2021
Google Public Storage Phylis Mack
Great new personnel! I am a playwright and used this unit to store my stage sets, props and costumes. My storage stayed dry with the climate control. Property number 25996. Would use again!
December 14, 2021
Google Public Storage Nate Tomas
Kelly was epic as a human meat popsicle. Kind and and helpful with APp installation and general questions!
December 2, 2021
Google Public Storage Arthur Wiley
The manager of this storage site, Simone, was the consummate professional. She was on time for my appointment and had me processed and my storage space prepared. Thank you Simone.
November 14, 2021
Google Public Storage Ebony Davis
Ms Kelly was absolutely amazing in this time I really needed that great customer service that she offered so she is appreciated thank you again..
November 11, 2021
Google Public Storage Jeffrey Abney
Was easy in an and and out and informative
November 10, 2021
Google Public Storage Brittany Keeran
Kelly helped me with a storage unit. She went above and beyond. EXCELLENT SERVICE.
November 8, 2021
Google Public Storage Kennedy Connerton
Fun times
November 7, 2021
Google Public Storage keith hall
Kelly was extremely friendly and helpful. I lost or forgot my password, probably the latter, and she got me back on track. I enjoyed talking with her while she fixed my issues! When you can go anywhere for storage units why not pick someone friendly and with a sense of humor! Made my day!
November 6, 2021
Google Public Storage Kimberly Spellman
Kelly has Amazing customer service…
November 5, 2021
Google Public Storage Benjamin A Maynard
Erica and Kelly were wonderful!!! Great great customer service and wonderful energy!!!
November 4, 2021
Google Public Storage DONNA Dagostine
Kelly is so helpful she help me setup my app cause I couldn't get it. She has been so helpful from beginning to end. I will gladly come back to work with her
November 4, 2021
Google Public Storage Dorothy Smith
November 2, 2021
Google Public Storage Lavondo Reed
Kelly was very helpful and knowledgeable. She made the entire process fun and a relief for me.
November 1, 2021
Google Public Storage Nacho Nacho Man
Kelly was awesome and told me exactly what to do , step by step. Was very professional and really goes out of her way to make sure the customer is comfortable. Very well spoken and very friendly.
October 30, 2021
Google Public Storage Terry Bird
Kelly took great care of me. She’s very knowledgeable and extremely helpful.
October 29, 2021
Google Public Storage Delisa Beane
Kelly was AMAZING, and very helpful! I’m glad to do business with Public Storage!
October 26, 2021
Google Public Storage Romi Pangkerego
Kelly give a great customer service. Super quick service and able to help me as first time customer. also property is also well kept, really clean. Good job for making kelly the property manager at this location.
October 25, 2021
Google Public Storage Natalie Alexander-Gibbs
Kelly with a “Y” is exceptional! Made this such an easy process!!! I couldn’t be more thankful and greatful for this madam. If you are looking for a place to store your items, come see Kelly ☺️
October 25, 2021
Google Public Storage Jason Diggy
Great storage with a trolley to help you it.
October 24, 2021
Google Public Storage Chris Rhea
Kelly is super sweet and helpful she went out of her way to deal with me above and beyond. This place is a great location and Kelly really is great. Would recommend anyone working with her!!!!!!
October 7, 2021
Google Public Storage Jim Wagoner
Kelly was very friendly and customer service was great.
October 1, 2021
Google Public Storage Virginia Thane
The staff is very friendly and helpful. The units are clean and the entire area is well maintained. I'm very happy and will refer anyone looking for storage in the future.
September 30, 2021
Google Public Storage Roland Ferguson
Kelly has been Fantastic. Even with some family drama but she helped us stay cool. The units are safe and have to be accessed by a gate to enter. Grounds are always clean and the store is clean. Kelly maintains the property very well and highly recommend coming here to get your storage needs taken care of!!! Absolutely amazing service and highly recommend this location to anybody
September 27, 2021
Google Public Storage Amber Hulse
She has been very helpful and nice thank you.
September 26, 2021
Google Public Storage ken watters
Kelly was a wonderful experience, and very helpful
September 25, 2021
Google Public Storage Jasmine Carpenter
Kelly was very professional and kind. She was able to get me a unit same day and answered all questions I had.
September 25, 2021
Google Public Storage Stacey Blackstone
Kelly with a “Y” was super amazing and helpful.
September 24, 2021
Google Public Storage Sadowsky Joe
Kelly there was awesome. Super helpful, friendly, and efficient. This place is awesome. I will rent another unit here when I need one.
September 20, 2021
Google Public Storage Ron Johnson
Kelly has done a great job for me. She made me a first priority. I needed to downsize and as soon as one opened she called me. Kelly has great customer service and I'm so glad I had the chance to get to work with her. I would rent from her again . Thank you so much for your help Kelly .
September 20, 2021
Google Public Storage Christan Sammons
Kelly was quite helpful today, as she always is. She is easy to communicate with and her empathy is refreshing in these troubled times. Thanks again, Kelly!!!
September 17, 2021
Google Public Storage Gary Wills
Kelly is super friendly she has helped me thru the whole process. From my reservation for adding a 2nd unit to showing me the unit at a great price. She was personable and very professional but very people friendly. I would work with her gladly Everytime. 😁😁
September 17, 2021
Google Public Storage Blake Edstrom
Kelly was very nice to me explained details with complete understanding thanks kelly
September 12, 2021
Google Public Storage Michael Holtzberger
I have been a customer at this location since 2006 and i have never received the level of customer service like i have from Kelly. She was so nice and helped me with all things that i asked. Doing her best to get it all done. I would recommend everyone to come here just to work with her
September 12, 2021
Google Public Storage aloysious kortu
Very good service
September 9, 2021
Google Public Storage Stephanie
Kelly was super easy to work with she explained everything for me and showed me to my unit
September 5, 2021
Google Public Storage Al Rich
Kelly was very informative and professional and plesant today
September 4, 2021
Google Public Storage Wuanika Matlock
Kelly was very pleasant, helpful and professional
September 3, 2021
Google Public Storage Kai Fields
Kelley provides great service !
September 2, 2021
Google Public Storage J Omnideath
Kelly and Kelly were awesome sauce in helping me. Any question I had was answered, and made sure my mobile app was up and running! Anyone that needs storage needs to check here first.
September 2, 2021
Google Public Storage Tandalaya Hall
Kelly was a sweetheart and very helpful. Thank you loved the service!
August 29, 2021
Google Public Storage Brian Mcbride
August 26, 2021
Google Public Storage Stephen Dillard
I love the service Kelly give me today keep up the good work
August 24, 2021
Google Public Storage J Sharp
Kelly, the manager, was extremely helpful during a very stressful and difficult time! She went out of her way to help make the transition as smooth as possible.
August 24, 2021
Google Public Storage Adama Ceesay
August 23, 2021
Google Public Storage Kizmache Reshan
Kelly was very nice and she knows what she is doing.
August 22, 2021
Google Public Storage Dave “Dave” Dave
August 20, 2021
Google Public Storage Ricky Wood
Today I received the best service ever at public storage.kelly was awesome and gave me some of the best customer service.because of her I will always use them. Thanks kelly
August 17, 2021
Google Public Storage Grace Jones
Conveniently located and clean
August 17, 2021
Google Public Storage Leander Boutique
Kelly was amazing!! She was super helpful and rented me a great unit!! Thank you for help!
August 15, 2021
Google Public Storage kenny eder
Kelly was very friendly and helpful. Thank you
August 15, 2021
Google Public Storage Millión Carrasco
I'm very satisfied with the service provided by Kelly, the pm at public storage gender rd. She was very clear and concise, and so I felt encouraged moving along the sign-on process. Its genuinely a positive for the company when a customer can think of the store representative and her smile when they they think of the company(Public Storage) as a whole.!!
August 15, 2021
Google Public Storage Tabitha Clark
Kelly was very helpful. Walked us thru the process. Very professional.
August 14, 2021
Google Public Storage Michelle Fisher
Kelly was kind and knowledgeable! Great customer service!
August 9, 2021
Google Public Storage Robyn Gordon
Kelly was very friendly and professional .. she was patient and waiting on me !! Hit her up thanks public storage
August 8, 2021
Google Public Storage Ron jeffers
Kelly was pleasant to work with. Very knowledgeable. Thanks for an easy experience
August 8, 2021
Google Public Storage Marquita Sullivan
August 7, 2021
Google Public Storage Ld Rich
Kelly Thank You Sooo Much for for assistance!!
August 7, 2021
Google Public Storage Stephanie Sherrick
August 3, 2021
Google Public Storage Nick Thompson
Staff was very helpful and friendly!
August 3, 2021
Google Public Storage Teresa Fisher
Kelly was great
July 24, 2021
Google Public Storage Kay Booker
Pam was absolutely amazing, so professional and kind! She was able to transfer my unit without any problems. She even save me money! Thanks Pam!!!!
July 21, 2021
Google Public Storage Marie Thomas
Please do not trust your precious things here. I’ve rented here for almost 3 years. I began to fall on hard times during the pandemic and when I tried to negotiate a payment option to stay the auction of my things, the newest manager imposed “an all or nothing” rule and always “unavailable.” I called the corporate number and they redirected me back to the office which restated how unavailable the manager was. No one gave me any information for the auction process which my family was willing to bid. So now after years of renting, all my things were sold and before that process could even begin, I couldn’t actually talk to the manager only the workers (but you needed the manager to learn of specific auction information.) Not very professional of this new manager. The old one was empathetic and extremely helpful as well as organized. If you can avoid this place, please do! It doesn’t feel good to be in a jam and have no one to negotiate with because they are always unavailable!
July 3, 2021
Google Public Storage TYsnapp BACK
Kelly is very nice..
July 3, 2021
Google Public Storage Jacquie Christensen
Kelly was very helpful today! She helped me set up my account and showed me how to use everything! She was very kind and patient with me!
June 15, 2021
Google Public Storage Edith Vidal
Cobran muy caro
June 12, 2021
Google Public Storage Stephanie F
The storage units are nice and the staff is also pretty nice but they need to add mirrors so we can see if anyone is coming from the storage units because it could cause a car accident. And have fun trying to exit the parking lot because you might loose a tire or rim!
May 28, 2021
Google Public Storage tracey fletcher
My Mom's unit got broken in to. I understand not their problem, but, I did ask if they would notify other units around her and they said no, didn't want the hassle/chaos!? Poor business, customer service
April 28, 2021
Google Public Storage Rubeus Darkstone
Well, the day I checked in everything was pretty good. I was offered several options when my old storage place had a new owner and decided to kick everybody out, so this place had units open & available for my business storage. I was told that it was possible for businesses to obtain 24 hour access with GM approval. The 2 ladies there Told me that they did this because several businesses had 24 hour access and after 9pm was reserved for them. The GM has yet to respond to my request, which was that I needed 24 hour access because the storage is for my business & because I am disabled with health/breathing issues and have a difficult time loading/unloading during the day. So, I also made this an ADA request, which so far has been ignored (I will update if this changes). My issue right now is that I feel lied to. I was told 1 thing on Wednesday, and a completely different story on Thursday. I paid for 3 months up front, but IDK if I will renew later because of this. As I said I will update this review if anything changes. Update 4/28/21: Took a little bit, but I did get approved for the 24 hr access. I do appreciate the accommodation.
April 24, 2021
Google Public Storage Tarah Fluharty
Super friendly, kind and Kelly helped made moving alittle less stressful
April 15, 2021
Google Public Storage Sparks Protection Services
Nice clean
March 29, 2021
Google Public Storage Trina Musick
Have had a unit here for over a year. Staff is friendly and very helpful. Units well kept and dry and prices are reasonable.
March 27, 2021
Google Public Storage Milo Miller II
Kelly F. Was great and set us up with all we needed.
March 20, 2021
Google Public Storage allie tyler
Very friendly and helpful
February 15, 2021
Public Storage Cheryl Bartram
Can a semi truck get through the aisles to get to the storage unit
February 15, 2021
Public Storage Cheryl Bartram
Can a semi truck get up and down the aisles to the storage unit
February 13, 2021
Google Public Storage Игорь Брайт
Как это работает??
January 31, 2021
Google Public Storage Radiance Ward
My storage unit was broke into, they wouldn’t even notify me. Found out when I went up there to drop off things to my unit, to see my key didn’t work. This had to happen between 3 days to a week ago. She said Ohio only covers $5,000 worth of people belongings. They took more than $5,000 worth of my belongings. We had to pay almost $150 for a locksmith that they didn’t cover. She said the owner was on site Friday and she wouldn’t even notify people to come down to see if their units were broke into. She said we can wait for the owner to come back whenever that would be to get in our unit for free or call a locksmith. They do not have cameras where the units are. I feel so violated.
January 29, 2021
Google Public Storage La-uh Brown
My account and unit was dealt with by Kellie and I’m very grateful she was there to assist in a problem I had with my unit. Thank you so much for managers like her
January 29, 2021
Google Public Storage Edgar Sarmiento
KELLIE AND PAM! awesome team they help me on everything I needed best assistance I ever had keep up the good work
January 28, 2021
Google Public Storage Peter Boissiere
January 20, 2021
Google Public Storage Debbie Foster
Pam went above and beyond to help me find climate controlled units for our out of state move. She was very helpful.
January 5, 2021
Google Public Storage Cecelia McFadden
Amanda was professional, courteous with follow through after making an online reservation, explaining my options for space and insurance. Ask for her when you have storage questions at this location!
January 4, 2021
Google Public Storage Jayden Miles
December 24, 2020
Google Public Storage dru beynon
It's storage. Not much to review. You want quiet? Get outside storage unit, open door, grab a chair 🪑.
December 1, 2020
Google Public Storage Janet Gonzalez
Daric helped me with all my paperwork and was amazing, great customer service!
November 17, 2020
Google Public Storage Tania Garcia
Daric was fantastic in giving me the information and was very friendly. Very pleased on his service. Helped me get set up in renting and am very happy .
November 11, 2020
Google Public Storage Runee Stewart
Great service
October 3, 2020
Google Public Storage Bradley Brown
Daric help me set up everything and was super nice and explained everything I was getting.
September 17, 2020
Google Public Storage King Rivers
Daric was amazing. His customer service was superb. Highly recommend this location!
September 14, 2020
Google Public Storage V Winny
August 7, 2020
Google Public Storage Robert Lemley
I had the pleasure of being helped by daric at public storage. He was very courteous and helpful. Daric made a difficult time in my life a little more bearable. If I ever need to use a storage facility again in the future, public storage will be my choice for sure.
July 25, 2020
Google Public Storage Ms. Brown Suga 504
The customer service agent was very sweet and welcoming. He explained everything and made the process easy.
July 10, 2020
Google Public Storage Terri Sheffield
Ordered my storage online. Got great discount. Moved in the same day.
July 8, 2020
Google Public Storage Regina Montgomery
Not getting a nuff information on what I want
June 27, 2020
Google Public Storage Jerred Tolliver
Amazing customer service. The indoor units are very spacious and clean. Great price for storage. They are up front with all changes and nothing is hidden to find later after you have signed. I would recommend to anyone needing temporary or long term storage.
June 19, 2020
Google Public Storage Melissa Barr
June 18, 2020
Google Public Storage M.S Guy
I had a pleasant experience at this public storage facility. I came into the store and the gentleman at the desk kindly reminded me of the coronavirus protocols. He was pleasant and informed me that his intention was to keep me safe during our interaction. He was patient and knowledgeable about the various storage options. He confidently and calmly answered my barrage of questions and waited calmly until all my questions were answered.
June 5, 2020
Google Public Storage Misty DeLong
Very clean staff that cared about what you wanted and needed very polite and friendly.
June 1, 2020
Google Public Storage Josh Mattox
Just recently purchased a unit for storage today. It has been difficult finding one during this pandemic but Sarah made sure to find me a unit to fit all of my things. She was very friendly and efficient. I'm very happy with my unit and the service demonstrated today thanks again Sarah and Public Storage!
May 28, 2020
Google Public Storage Ronda DeGenero
There for storage unit auctions, which r being done from an app. You sit in vehicle and they go around to past due unit. A conference call. Ok, all well and good, with the Covid-19, social distancing. But, the girls that r showing units, are not showing the parts they don't want you to see. For example bought 1 unit at Sinclair location. Couch had bird poop all over corner by door pixs to follow. Then Groveport, says couch is real nice, would lay down and take nap id could, well failed to mention it had a couch cover, then 5275 Gender Rd. Location buy one with a freezer up in front of unit, failed to show the bottom plate/covering was missing. All of these things could've been seen, if we were there at door of unit and they should have been honest enough to show, the whole part of unit. Very disappointed in the whole procedure, another person complained they said nice office chair. Be HONEST. Show everything you can with your phone.
April 26, 2020
Google Public Storage Stacey Adkins
As a first time unit renter I had several questions. Sarah answered every question I had over the phone and scheduled an appointment to finalize the rental. The appointment was quick, the agreement was well explained and the service level was excellent. Sarah is an asset beyond measure. Very highly recommended facility.
March 9, 2020
Google Public Storage Patty Connelly
Daric was very courteous and very helpful.
March 6, 2020
Google Public Storage Michael Settle
Daric was very helpful, very knowledgeable, and just all around great person. He was just very personable, like we have known each other many years even though we just met that day, he made you feel so welcome and important. The storage facility was very clean like it had never been used. I would recommend you deal with Daric and this facility above any others
February 25, 2020
Google Public Storage Jasmine Jones
Daric was amazing. He helped with my all my needs and left me happy. Thank you so much
February 10, 2020
Google Public Storage Mitch Deminski
Sarah was thorough and efficient with us today. Keep up the great attitude!
February 7, 2020
Google Public Storage Greg Cook
February 3, 2020
Google Public Storage cantonlegend7
Dario has always been nice patient and respectful during my 8 month lease term. He is a pleasure to do business with.
January 22, 2020
Google Public Storage Denise Ward
Daric was very helpful and friendly. Customer service was great.
January 19, 2020
Google Public Storage Bruce Wayne
Sarah is excellent in her service! Such s friendly personality.
January 13, 2020
Google Public Storage Tomuch Sauce
Went and made a payment queen was nice and funny she makes me want to come back everytime.... Very good personality
January 6, 2020
Google Public Storage Tabby Flowers
January 4, 2020
Google Public Storage Daric McWilson
Tanquary had a great experience at my store here phone was acting up so she used mine
January 2, 2020
Google Public Storage Kenna Benner
Daric was amazing! He went above and beyond to help us out.
December 30, 2019
Google Public Storage michael Lewandowski
Reserved online finalized everything at office with Sarah very easy and fast to set it up. Unit was clean staff was friendly.
December 27, 2019
Google Public Storage Misses Denim
I do not recommend this spot. Got here 5 mins till and the dude refused to open the door. If you're gonna close early, put it on the door or the website. It was highly inconvenient for me to travel up here for nothing, if I can rate below one star I would based off prior visitations but this suffices. I do not recommend this storage spot
December 23, 2019
Google Public Storage MEGAMAN N-F-G
Service was amazing that I received from quinnsetta Porter an the company . questions asked were answered and assistance with. Thank you .
December 20, 2019
Google Public Storage Sandra Maxson
Thank -you Daric for taking the time to explain how this process works, where everything is located and provide me with tips on how to store my furniture. I really like that you stock all items that I needed to store my belongings so I did not need to make unnecessary trips to stores!
December 17, 2019
Google Public Storage Angelia Boozer
I enjoy the staff here they are very helpful Miss Quinnsetta and mr. Derrick they are always polite really take out the time to explain things to you they really work well together awesome staff 👍👍
December 17, 2019
Google Public Storage Marie Boozer
Quinn has been very helpful to me she also very professional, and very respectful to me. She alway greets me with a smile and it a pleasure having her as property manager when it comes to being very explanatory with details. 👍
December 15, 2019
Google Public Storage ManiaxxxGotEm SSQProductions
Quinn took great of care me during my visit. Wonderful fast service. I recommend anyone looking for storage units to check out this location and ask for Quinn.
December 15, 2019
Google Public Storage Russell Hoban
Gate location and design is terrible if you have a trailer.
December 15, 2019
Google Public Storage Water Of God
Great customer service. Quinn always has a great and welcoming attitude. 👍🏾👍🏾
December 7, 2019
Google Public Storage Caroline Carlisle
Daric & Quinn we're so helpfully and great people! They we're quick to complete the paper work and lovely people to work with.
December 6, 2019
Google Public Storage Elizabeth Hamilton
Daric was very friendly and answered all of our questions. We got to view the unit before renting it. I am happy we chose this location.
December 5, 2019
Google Public Storage Melissa Hayes
Waaay overpriced; rarely is there anyone working in the office.
November 23, 2019
Google Public Storage Michelle Franz
Daric at Pubic Storage went out of his way to help me !!!! He sold me my 1st unit. However after picking up my truck full of items I realized that I needed another unit. I showed up about 10 mins b4 closing and Daric went out of his way to help me. I needed an outside unit & he made sure that I got one. Thank u Daric for ur great customer service!!!!! I appreciate ur help !!!!! - Michelle.. AKA .. Blue Jacket Girl
November 22, 2019
Google Public Storage Jeff Turza
Great Service! Daric was very helpful in showing me my options in what best suited my needs. The process was simple and easy! Thanks Daric!
November 9, 2019
Google Public Storage Stephanie Collins
Quinn was very helpful. I was downsizing my unit. She explained everything well and helped.
October 29, 2019
Google Public Storage Jonathan Schmidt
October 29, 2019
Google Public Storage Victoria Briggs
The customer service rep name Daric was very polite and courteous his company knowledge base was outstanding. He went out of his way to find the best size unit for me according to my household, and found ways to save me money. Daric you are definitely an asset to the company. Thank you. God Bless 🙏
October 9, 2019
Google Public Storage Christy Brown
Daric is super patient. The facility is very busy. He fully understands and works well at accommodating the clients' needs.
October 4, 2019
Google Public Storage Tolo Sargbah
Great location and wonderful staff
October 2, 2019
Google Public Storage Tyrone Saunders
Customer service pleasant associate informative
September 27, 2019
Google Public Storage Paula Wilcox
September 27, 2019
Google Public Storage Laura Curran
September 12, 2019
Google Public Storage Cynthia Reynolds
Daric was absolutely wonderful and was so great with my son during the whole paper work process. I would definitely recommend him if you ever stop in
September 11, 2019
Google Public Storage lindsy sessions
Daric gave great customer service and helped me out!
August 25, 2019
Google Public Storage Karen Ressler
Katherine was a great help excellent customer service
August 25, 2019
Google Public Storage Charlotte Smith
Very friendly staff. Clean.
August 21, 2019
Google Public Storage GOD'S FAVORITE APPAREL LLC
August 16, 2019
Google Public Storage timothy little
Nice people, Daric very knowledge able worker, need more customer service people with good attitude , was very helpful.
August 10, 2019
Google Public Storage Debby Richeimer
Manager and workers nice.
July 27, 2019
Google Public Storage Scott eyerman
Canal location Jenny really was unpleasant She focuses on other contracts and butts in their conversations to answers questions but doesn't focus on her own contract in front of her
July 26, 2019
Google Public Storage Deb Cook
Very pleasant help
July 22, 2019
Google Public Storage Andre Talley
July 22, 2019
Google Public Storage Doc Holsonback
July 19, 2019
Google Public Storage Gabriel Carver
In and out within 30 minutes with a perfectly sized, affordable unit and had exceptional service thanks to my man Deric!
July 17, 2019
Google Public Storage Jazmin Stallworth
Daric was very helpful and curtious
June 28, 2019
Google Public Storage Storage unit finds Delbert Evans
June 19, 2019
Google Public Storage Gabriel Faria
June 8, 2019
Google Public Storage Corey Copley
Daric is excellent help and great
June 3, 2019
Google Public Storage Leanna Rogers
Juanita was amazing and helpful. She got us in and out in less than a half hour. They do require insurance on your valuables which adds to your monthly total, but still overall it is the least expensive around. Key code entry and seven day a week access is also a plus.
June 1, 2019
Google Public Storage Owen Tyler
May 22, 2019
Google Public Storage Leah Jurosek
Rj was awesome and so helpful in the confusing mess of moving. Definitely made this step so much easier!!
May 20, 2019
Google Public Storage Jonathan Griffin
Joann is the best. Super duper nice....friendly and knowledgeable... knows all her stuff and made renting my unit so easy!
May 8, 2019
Google Public Storage Jeremy Sipes
May 2, 2019
Google Public Storage Geraldine Holt
Juanita was very helpful and made the transaction very easy
May 1, 2019
Google Public Storage Brandon Hood
Juanita was amazing tpp not service
April 23, 2019
Google Public Storage Michelle Ford
Juanita was very nice and was able to get what I needed. Thanks so much!
April 20, 2019
Google Public Storage Jeffrey Guinn
If you're looking for cheap storage, don't be lured in by the "$1 first month" promotion. I have the smallest unit, and I'm paying $61 per month after taxes and fees. They make you buy their $24 lock that is only good on their units, and they make you purchase insurance. It feels like my stuff is "safe" and secure, due to having to enter a code to even get into the property, but half the time the gate is stuck in the open position.
April 10, 2019
Google Public Storage B
Juanita made my move in quick easy and even fun. Thanks PS
April 9, 2019
Google Public Storage William Kerr
Juanita was very nice and helpful.
April 1, 2019
Google Public Storage Timothy Brown
The service was excellent . Janae understands and provides fantastic customer service will definitely recommend to friends, family and others
March 14, 2019
Google Public Storage Trena
Nice, large, units- my stuff stays safe and dry. Large storage units with easy access, even with larger trucks! Special thanks Public Storage management, and to my family who helped with all the heavy lifting!
March 9, 2019
Google Public Storage Brittany Crowley
Juanita great service
March 9, 2019
Google Public Storage Tim Bailey
Juanita made my movein quick and easy !
March 9, 2019
Google Public Storage Kevin Oliva
Juanita was very helpful. Helped me through all the steps being the first time using self storage. Thanks
March 6, 2019
Google Public Storage Becky Reinhart
March 2, 2019
Google Public Storage Beverly RHEINSCHELD
The best customer service!
February 23, 2019
Google Public Storage Brandon Coble
Teresa was great
February 17, 2019
Google Public Storage veronica lanier
Vanessa was extremely nice and friendly 25996
February 1, 2019
Google Public Storage Amanda McGlone
Rental setup was quick and easy!
February 1, 2019
Google Public Storage Morris Jackson
Juanita and joann were awesome!!!!!!
February 1, 2019
Google Public Storage Humberto lopez
Juanita is always very friendly and professional...great property!
February 1, 2019
Google Public Storage Tim Rivera
juanita was great !!!!
January 31, 2019
Google Public Storage P D
Juanita made my move in fun and easy !
January 30, 2019
Google Public Storage Gary Christensen
Juanita was excellent today..always is!
January 4, 2019
Google Public Storage Ronda DeGenero
Great staff!!! Clean facility.
December 27, 2018
Google Public Storage RANDY HEINRICH
Great experience !! Vanessa was very helpful and Professional about doing her job, Explained everything thing I needed to know. asked if I had any questions, the property is very clean the staff is very nice, was in and out fast. overall experience I was very satisfied I would recommend this property. Thank You Public Storage.
December 18, 2018
Google Public Storage mohamed ismail
Thank you Pam for great customer service and great sense of humor it was a great experience.
December 14, 2018
Google Public Storage V Bos
This has been a great absolute wonderful experience. The lady at the front desk was really nice and really friendly and was concerned what my needs were about space. I would recommend this place to anyone.
November 21, 2018
Google Public Storage Julie Mocabee
Juanita made my experience easy, seamless, quick, and delightful! Fantastic customer service all around.
November 9, 2018
Google Public Storage Steven Montgomery
New facility... Good rates
November 6, 2018
Google Public Storage Caroline Brehm
Juanita. Katherine and Daric Were the best at answers a my questions in a professional manner. I will recommend Public Storage #25996 on Gender Rd in Canal Winchester to all my Family and Friends for their future storage needs. Thank You Justin your store is the Best!!
October 31, 2018
Google Public Storage Monie Cr
Juanita is the most friendly and professional individual that I’ve met in customer service in a very long time. Great location!
October 31, 2018
Google Public Storage P.i.monie YB
Ms Juanita at the front desk was absolutely amazing! Very knowledgeable and helpful! ...grade A Top tier customer service! You go girl! Just love her 😆😆
October 11, 2018
Google Public Storage Corey Ballenger
Juanita was absolutely perfect! Covered everything and more I needed to know.
September 29, 2018
Google Public Storage Alexandria Wallace
Great service, very helpful personable staff! Thank you Kathryn and Kathryn for all your help !!
September 11, 2018
Google Public Storage Mary Margaret Kempner
Juanita was very professional and accomodating as well as quite pleasant!!!
August 29, 2018
Google Public Storage Sherry Ebert
Juanita was awesome!!!!!!!!!!
August 29, 2018
Google Public Storage Christy Fitz
Juanita was absolutely great! Very friendly and helpful ! Wonderful personality!#
July 31, 2018
Google Public Storage Tina Hanson
I have had my unit for 1 week now and have water from a leaking roof in my unit! Of course no one has returned my call yet. I left an urgent message with the office and called the regional manager on his cell phone provided by the customer service center. Not to mention when I originally rented this unit I had reserved 2 units but due to system difficulties they were unable to locate the 2nd unit on the computer to rent out. I was also told I was being catty by the manager over the phone? The units seem to be a bit worn but I have never had to deal with a wet mess in all my years of storage experiences. Very disappointed, hope they make it right. Hey folks fast forward 3 months now, update gets even better! We also had a climate controlled unit that recently had a failed climate control apparently. All of our things are full of mold now thanks to this wonderful place. And to make matters worse Juanita in the office states that she did not know exactly how corporate was handling this and basically left us hanging. I have called and left several messages with the regional manager and district manager with no return calls! As well as the office. Looks like we are literally out thousands in damage with no compensation from this business! Big surprise there. If you value your belongings Do not trust you are in good hands at this place. You will be sorry! I had to find out about the climate control failure from my Facebook group. They didn't even contact us even though 6 days had passed by from the time they found out. Apparently many people have had nothing but trouble getting answers from them. This is no way to do business!!!
July 5, 2018
Google Public Storage Jamall Jones
Juanita was awesome!! Very friendly and professional and helped me greatly!!
July 5, 2018
Google Public Storage Jahaan Harris
Juanita was very helpful and kind
July 4, 2018
Google Public Storage Brad Kahn
Juanita was very friendly and knowledgeable! Would recommend.
June 30, 2018
Google Public Storage Ms. Nia Adams
June 24, 2018
Google Public Storage James Burgess
Juanita, Melissa, and Daric are top notch customer service professionals. In my 30 plus years in management, I can say that it is very difficult to find such people with their skills. I would do whatever it takes to hold on to them.
June 20, 2018
Google Public Storage Jackie Karns
I am coming back to Public storage because they offer climate control. Melissa and Juanita was very polite and helpful with obtaining a new unit.
June 19, 2018
Google Public Storage Dustyn Stevens
The manager is always nice i forgot my code and was at the gate when she noticed me having a problem and came right over to help no problem great customer service
June 17, 2018
Google Public Storage Sheldon Hoke
June 13, 2018
Google Public Storage Yaya Cupid
This place earned my respect big time, I had one issue and it was resolved immediately. No B.S. Charges. Jonathan and Daric were a great help!
June 12, 2018
Google Public Storage Devonne Harris
If i could give them zero stars I would. Their climate control unit isn't well maintained there is moisture in all the builds so bad that my couch grew mold. When I spoke to management they basically blew me off after I sent before and after pictures of my furniture. Plus they constantly have police activity for break ins or drugs in the units.
June 7, 2018
Google Public Storage Maria Lopez
juanita and joann were great!
June 7, 2018
Google Public Storage Michael Richardson
Juanita and joann answered all of my questions and were very friendly and professional! ....i let her know that i had my own home owners insurance and that it covered off site storage for sure but i appreciate her for being so concerned for my belongings that she tried 4 times to get me to sign up!... Very nice and clean facility & she made my last minute and stressful move just a little bit smoother ! Thanks ladies !
June 7, 2018
Google Public Storage Ron Pack
Juanita and Joann were very professionally, courteous kind and helpful !!
May 30, 2018
Google Public Storage Elaine Mcsurley
May 14, 2018
Google Public Storage laura koch
Juanita is pure awesomeness!!
May 14, 2018
Google Public Storage Joann walker
Juanita is always very informative and helpful!...
May 9, 2018
Google Public Storage Bryan Dickerson
Juanita was very helpful professional informative and patient! Great service!!!
May 2, 2018
Google Public Storage Kristopher Monti
Juanita was very helpful and knew the PS location layout very well.
April 27, 2018
Google Public Storage Hamath Ngaede
Juanita was a great help!
April 26, 2018
Google Public Storage Chyna Tucker
Juanita is the bomb!!!!!!!
April 23, 2018
Google Public Storage Prince Assie
Juanita was friendly and professional!!!
April 23, 2018
Google Public Storage z Dubb
Juanita was very helpful!!
April 22, 2018
Google Public Storage DUB D THATS ME
Starts out great. In person the customer service is great! The issue is if you work "odd" hours/ shifts/ or days. You can't come and go as YOU please, you have to come and go when THEY allow it. Could you imagine renting an apartment or house, etc and you are limited as to when you are allowed to leave? Calling customer service is no better! They simply tell you to get a hold of the district manager who NEVER responds regardless of the means you try to reach him. That is just my experience though, good luck 😒
April 15, 2018
Google Public Storage Barbara Airulla
April 13, 2018
Google Public Storage Tonya Ritter
Juanita helped me so much.... thank you for everything!!!
April 13, 2018
Google Public Storage abdoulaye diallo
Juanita was great!!
April 13, 2018
Google Public Storage Christie Haug
Juanita is so nice every time I come in and even remembers my name!!
April 12, 2018
Google Public Storage Cliff Jackson
Juanita was a charm. She is very knowledgeable, friendly, helpful, and professional. Based on her and Dearics courtesy we will be returning customers. Our experience was more than helpful
April 9, 2018
Google Public Storage Lloyd Mason
Juanita was absolutely awesome ! Very friendly and professional...
March 30, 2018
Google Public Storage Jo T
Juanita provided excellent service and was extremely helpful and friendly. She is very knowledgeable and clearly explained policies and procedures. Arranging our storage space rental was a very good experience -- thank you!
March 10, 2018
Google Public Storage Bridget Febus
Used them for about 6 months before moving. Best to catch one of their deals like we did to keep costs down. Would use them again.
March 8, 2018
Google Public Storage Viola Gathers
They are friendly and helpful
March 3, 2018
Google Public Storage Derpy On yt
Juanita and Daric were great!
March 2, 2018
Google Public Storage Gladys West
We needed a space for my cousin who is moving in with us due to an illness. Katherine was so compassionate and handled our request with the upmost of care and kindness! She is very personable and I hope she’s in the office next time we drop in! What a pleasure to know there is still customer service excellence in the world today! Katherine could definitely “teach” customer care for any corporation!! Thank you! You made my day a whole lot brighter!
February 19, 2018
Google Public Storage Shya Laws
Juanita is so nice ! She helped make sure we had everything we needed !
February 19, 2018
Google Public Storage jamell turns
Juanita is great
February 15, 2018
Google Public Storage cheree davis
Juanita showed great customer service. I was very satisfied with my service. She answer all my questions and also made me feel less stressed and worried as I move. Thanks for the excellent care
February 9, 2018
Google Public Storage DJ BRüT
Juanita was very helpful!!! 😊
February 8, 2018
Google Public Storage Crystal Collins
Juanita is awesome! Very professional and helpful!
February 5, 2018
Google Public Storage Teresa Harris
They are high put it is what it is
January 31, 2018
Google Public Storage Sally Saunders
I'm renting a climate controlled unit and the building had been well maintained. Great customer service. Great hours. Easy to change units if necessary. Katherine was a big help too!
January 28, 2018
Google Public Storage Shayla Sias
Katherine was very nice and helpful. Great place!
January 27, 2018
Google Public Storage Alleah McWilson
I think the guy name was Daric He was very helpfull and guided us thru the process well
January 23, 2018
Google Public Storage John Allen
The staff at your location was kind and friendly. Her name is Pam. It was a pleasure doing business with pam.
January 13, 2018
Google Public Storage Kailey Ray
Crystal did an amazing job with us this morning! Treading through all the snow, she tried to show us two different units (only to see that they were all frozen). We ended up with a climate controlled unit. Crystal explained all the details with us very well and made sure we covered everything. She was very respectful and willing to go above and beyond for us today! Definitely made us feel good about storing our things with Public Storage!
January 4, 2018
Google Public Storage Wyatt Burroughs
Nice place to keep your stuff no issue with things missing
January 3, 2018
Google Public Storage Mz. Black
Juanita and Deric were very friendly and I have not had any issues yet!
December 16, 2017
Google Public Storage Donna Reese
I'm only giving them 1 star because the staff was great when I got the unit. However after more than a year, and paying my monthly payments each month and a few times was a little over a week late do to forgetfulness I was hit with a $20 late fee. Which I paid. I just received a phone call, the first one ever from them saying I need to replace my pick because they cut mine off back in August because it was going to auction . This account was never more than 10 days late. Needless to say I lost a $20 lock, I am retrieving my items immediately. Be careful if you decide to use this establishment to store your items. They will say they have tried to reach you, they dont. They have my email and phone number, the only thing I receive is that my monthly statement is ready, 2 weeks before it's do.... I don't understand why a business has to play games, especially with those of us who are honest working people, paying their bills. Is just sad!!
December 15, 2017
Google Public Storage Lisa Blazing
This public storage location is amazing! As we all know moving can be so stressful, however Juanita set up my move in day and had everything prepared, was so kind and helpful. On move in day I met Crystal and she is as sweet as can be. They both did a really great job explaining everything throughly and had taken allot of the moving stress away. I was offered boxes, packing tape and shown various storage units that would accommodate my belongings. Thanks again ladies!!
December 1, 2017
Google Public Storage Carlton Williamson
Juanita and Crystal were awesome! Very kind and helpful
December 1, 2017
Google Public Storage Douglas Thornhill
Juanita and crystal were dope :)
November 10, 2017
Google Public Storage Sharon McKinley
November 5, 2017
Google Public Storage Sa Rz
November 4, 2017
Google Public Storage Emmanuel Mojica
October 10, 2017
Google Public Storage Ken Plair
Juanita was very good at explaining how things go here She was very nice and attentive to my needs and had a good attitude
October 4, 2017
Google Public Storage Betty williams
Juanita is the absolute best. I've haven't seen this type of customer service in a long time. She's very professional, caring and will go above and beyond the call of duty. Just amazing
October 4, 2017
Google Public Storage Rebecca Swick
Juanita was very nice and helpful with all of our questions. I enjoyed her conversation and she was kind and helpful!
October 2, 2017
Google Public Storage Christine Cobb
Juanita was super. She gave me all the info I needed and all the help I needed.
September 8, 2017
Google Public Storage Shamyia Jackson
Juanita was very helpful to me a friendly
August 9, 2017
Google Public Storage eric graveline
Exceptional service. Juanita was knowledgeable and quick to process my paperwork. Great business.
August 1, 2017
Google Public Storage Terese Williams
Juanita was awesome!!!!!!
July 9, 2017
Google Public Storage Sharon Miller
Great customer service Juanita !! I will recommend this location to my friends.
July 7, 2017
Google Public Storage Russell Benedict
Juanita was nothing short of amazing, she was very polite, understanding and went above and beyond our expectations. I highly recommend Public Storage.
July 7, 2017
Google Public Storage Hilarie Delik
Juanita is amazing!!!!!
July 7, 2017
Google Public Storage Durail Colvin
Juanita was the best! She was so friendly and polite, we're very happy to have been acquainted with her!!! We'll be public service customers for a long time because of her!
July 5, 2017
Google Public Storage Tim Saunders
Juanita and Raven were awesome!!
July 3, 2017
Google Public Storage Kyla O
Juanita was very helpful and pleasant!!
July 3, 2017
Google Public Storage Breyunna Pierce
Juanita was soooooo awesome !!!!!!!
July 3, 2017
Google Public Storage Tiffany Rahaman
Juanita was awesome!!!!
June 28, 2017
Google Public Storage Chris R
June 6, 2017
Google Public Storage Andie Topping
Juanita is a very friendly and knowledgeable person. She was n absolute joy to work with. Hey clean facility as well.
June 2, 2017
Google Public Storage Felix Bauzo
Juanita was very helpful!!!
June 2, 2017
Google Public Storage Wanda Moreno
Juanita is outstanding! Great customer service and a lovely smile!
June 2, 2017
Google Public Storage Rick Mcdonald
Juanita was awesome!!!
June 2, 2017
Google Public Storage Mike Dail
Juanita was extremely helpful in processing my payment.
June 2, 2017
Google Public Storage Penny Oswalt
Juanita was efficient and gave me a good rate for me.
June 2, 2017
Google Public Storage Regina Thompson
Juanita was great!!!! Very friendly and professional!
May 1, 2017
Google Public Storage Ann Brown
Juanita was great very nice customer service !!!
May 1, 2017
Google Public Storage BadCompany131
Juanita is always friendly and professional!!
May 1, 2017
Google Public Storage Donald Wilber
Juanita was very helpful
May 1, 2017
Google Public Storage Nicholas Bare
Juanita was polite, very nice and helpful. Answered all of my questions. I would recommend this location to others.
May 1, 2017
Google Public Storage Michael Brooks
Juanita Very courteous and well informed. Good experience for me.
April 12, 2017
Google Public Storage Tracy Smith
Juanita she was very friendly and professional, answered all my questions. AWESOME!! Customer service!!
April 7, 2017
Google Public Storage Travis Jones
Juanita r9cks
April 7, 2017
Google Public Storage Bryan Goodrich
Juanita was very helpful and informative! !
April 7, 2017
Google Public Storage olen dodge
Juanita is the best
April 7, 2017
Google Public Storage Erin Schorr
Juanita was great and absolutely helpful. I highly recommend her and this establishment.
April 7, 2017
Google Public Storage Rob Schorr
Juanita was very helpful........
April 5, 2017
Google Public Storage Deb Gray
Juanita is awesome. Thanks for the help.
April 5, 2017
Google Public Storage Stacie Wade
Juanita was very helpful. She is amazing
March 21, 2017
Google Public Storage Ursula Wolfe
Lock was removed, closed when they should be open. Rates increased. You name it!
March 20, 2017
Google Public Storage James Lawson
Juanita and Morgan were nice and helper friendly
March 7, 2017
Google Public Storage Loraine Bowles
Juanita was great, friendly and helpful !
March 2, 2017
Google Public Storage tony brook
Juanita and Teresa are awesome they helped all my needs . I recommend them all the way.. I wish everyone in the service industry was as nice and helpful...
March 1, 2017
Google Public Storage Krystal Johnson
Teresa was very patience and informational while I made my decision. She made sure I was happy with storage! Definitely would rent again!
February 17, 2017
Google Public Storage Camie Simon
Morgan teresa and juanita did great. We were Morgans first customers and she was awesome! !!!!!!!
February 14, 2017
Google Public Storage Chris Anelick
Juanita, Morgan, and Teresa were extremely friendly and helpful in getting me setup quickly. Great service!
January 25, 2017
Google Public Storage shayla jourdan
Dee Ann is the best and very nice thank you for your help. We came all the way from Flint,Mi and was late getting to are appointment and she still helped us with no problem thank you so much Dee Ann!
January 18, 2017
Google Public Storage donald mckinley
Juanita and Kimberly were truly awesome! !!!!!! And I love the plastic they sold me:)
January 18, 2017
Google Public Storage Thomas Steward
Juanita was awesome!!!!!!!!!
January 9, 2017
Google Public Storage Kendra Board
Juanita and Kimberly were very kind and helpful. They walked me to the proposed space even though it was freezing and they didn't rush me.
January 7, 2017
Google Public Storage Justin Boyd
Taryn was great at her job and a great help me find the perfect storage unit for my needs
December 2, 2016
Google Public Storage M HARRELL
Juanita was very professional and helpful!!!!!
December 2, 2016
Google Public Storage Lamont Felix
Juanita made storing easy and fun!! Pleasant surprise for a storage facility
December 1, 2016
Google Public Storage Connie Lilly
Juanita is awesome!!! Really
December 1, 2016
Google Public Storage Roda Edward
Juanita very friendly and helpful!!
December 1, 2016
Google Public Storage Nani Larson
Juanita has been wonderful, she helped me through the transition from the old management to new and always has a positive and uplifting demeanor.
November 21, 2016
Google Public Storage D Jones
Friendly and helpful
November 17, 2016
Google Public Storage JAMES JOHNSON
Juanita was very helpful and enthusiastic!!!!!! Especially when it came to that plastic!!! I never saw someone So excited about plastic benefits lol
November 4, 2016
Google Public Storage Patricia Gamble
Juanita and Matt were so friendly, helpful and professional!!!!!!
October 22, 2016
Google Public Storage Kristina Brooks
Juanita and Dee were great! So friendly and knowledgeable. Highly recommend this location for the friendly service, safe location, and clean units.
October 6, 2016
Google Public Storage Larry Varney
October 6, 2016
Google Public Storage Ken Mcconnell
Juanita and Dee Ann are always helpful with any questions and very professional with a friendly way of treating customers every time I stop in the office to pay rent or have a question. I have recommended this location to several friends and let them know that when staff is this good at a business it's worth driving from anywhere in Columbus area. Great staff out weighs convenience for me and this location has GREAT staff.
October 6, 2016
Google Public Storage Tiffany Leppert
Juanita and Deeann were very helpful!
September 14, 2016
Google Public Storage Greg Hall
Juanita did a fantastic job at taking care of us and answering all of our questions and concerns. Will recommend to others
September 14, 2016
Google Public Storage Jacque Doling
Juanita was very helpful with a question I had and she was also extremely helpful when we rented our unit
August 8, 2016
Google Public Storage Jeremy Tickle
Very friendly staff!
August 5, 2016
Google Public Storage Ron Mcconnell
Heather and juanita are great!! Great picks PS!
August 5, 2016
Google Public Storage RYAN OZVATH
Juanita and heather are wonderful!!!! You made a great choice with these 2 employees, I would give them a raise asap 😉
August 5, 2016
Google Public Storage David Burchett
Juanita and heather were extremely helpful and courteous...especiallg for a couple of women who want to take my money! LOL
August 4, 2016
Google Public Storage Rujico Opsima
I really enjoyed Juanita's customer service and professionalism!
August 3, 2016
Google Public Storage James Baechle
Juanita was excellent in helping me rent a unit in Issaquah, Washington. I could not go to Washington to do the rental on site. She called the other location and faxed documents back and forth and made the whole process simple as easy. Public Storage needs to make sure they keep her as Property Manager at this location. Thank You Juanita for all your help.
August 1, 2016
Google Public Storage N N
Juanita was great she has great customer service skills!!! I recommend her and this location to anyone looking for a storage rent
August 1, 2016
Google Public Storage R L
Juanita was wonderful as always! great customer service skills... I will refer anyone to this location ask 4 Juanita
July 16, 2016
Google Public Storage Brianne King
Never anyone there to pay our bill then try to charge us a late fee. Code stopped working for no reason. Wouldn't return for business.
July 14, 2016
Google Public Storage Grammar Granny
Juanita provided me with wonderful customer service. Thank you!
July 7, 2016
Google Public Storage Colin Lasu
Juanita was great showing off the units and providing all the storage options.
June 3, 2016
Google Public Storage Jerry Crawford
Juanita was very friendly and helpful with the sign in process.
May 28, 2016
Google Public Storage Tamika Lewis
Juanita is awesome! Her customer service, professionalism, walking you through the process with knowledge and understanding of services requiring to rent storage space, asking questions to ensure you have the accurate space for storage is excellent. She's able to multi-task with helping staff, customers and potential customers at the same time. Juanita's natural courtesy to people is very receiving and not fake. When she is in error she owns it with correction. She does not try to make the customer or staff feel intimidated or belittled when acknowledging whatever the error or mistake has been made or is happening at the time. Juanita takes the time to really listen, understand, and help the customer. My experience thus far has been excellent! Public Storage, Thank you for quality service, great management and staff. I would most definitely will share this location for others I know needing storage space.
May 21, 2016
Google Public Storage Joe Dixon
Juanita helped out tremendously!
May 20, 2016
Google Public Storage tom C
Veronica and Juanita are awesome I would recommend this location to anyone needing self storage.
May 18, 2016
Google Public Storage Eric Mantel
Juanita was very informative!!
May 18, 2016
Google Public Storage Mike Simmons
Juanita was very helpful with my additional unit.
April 13, 2016
Google Public Storage brennan smith
Juanita was very helpful!!!!!!!!!
April 13, 2016
Google Public Storage David Phillips
Juanita and the team were very friendly and knowledgeable.
March 29, 2016
Google Public Storage John Rundag
Gave 1 star because I couldn't give 0 stars. I reserved a 10x5 unit for $36 a month online. When I went to move in, I was told the rate was $53. I purchased a lock and the total was $72. I canceled and asked for a refund. I was given a refund on the lock and was supposed to get $25 credited back to my card and the rest would be in a check within 2 weeks. I never received the credit. I am disputing the charges with my credit card company. I was told the unit would have outside access. The unit I was shown had a lock on it. I was shown another unit with no outside access after a 10 minute walk around the lot. It's obvious with the takeover of Storage One that they don't have a clue which units are rented. I will never do business with this company.