Jay, the nice lady in office, is the best there is. I struggled this entire 30 days with the staff not working with me when it came to paying by check, but Jay did it in a matter of a 3 minute phone call. She needs to be the manager. She needs a raise. She's the best
Shelley was helpful and courteous.
Shelley did an excellent job. If I have to come back again I hope Shelley will be there to assist me. Thank you
The best customer service!
Terrisa was incroyable helper through the processus above the services thanks
Excellent service. A lot of of patience .
Teresa has excellent customer service and always friendly and helpful with any situation I’ve been with them for some years and never any problems I think she should get a raise just because the person she is thanks Teresa for all that you do keep up the good work
Excellent customer service..Teresa was helpful and friendly. Property is always clean!!
Teresa is awesome, I love her!
Teresa was the best help!!!!
I had broken my ankle and everyone at 2995 Gender Rd was kind to me. Thank you Public Storage for your generosity. Great investment 👍❤️🙏🏾
Front desk staff was extremely helpful. I was am to the whole storage process and needed a unit quickly and last minute. They went over all of my options and were very patient with me the entire time.
Very fast process to rent and the staff super friendly. The units are very clean and everything looks well maintained. Thank you
Brenda an Rebecca are the most king and nice
Setup was easy as a new customer. Friendly staff makes sure you've got everything you might need. The location is perfect for me.
Clean environment. Helpful staff. Definitely will use them again. Kenny was great.
Kenny's customer service was a breath of fresh air at a time when true customer service in all industries is lacking. He was courteous, respectful and softly honest with me about my storage situation. He went above and beyond my expectations. Thank you
Friendly Fast Service I was IN&OUT!!!
Thank You Teresa You Are AMAZING!!!! 👍
Close and convenient to work
Price went up $70. in 10 months...
Ms. Treasea was awesome love her
Great people to deal with! Awesome staff, VERY helpful. High recommend!
Great customer service! Very nice!
Teresa was very helpful and friendly!
Amazing customer service, very helpful, great people to work with. Highly recommend!
Teresa was an absolute Joy to work with!! Friendly Knowledgeable and knew her stuff!!
Very helpful and went above and beyond
Teresa is wonderful! She takes great care of the property and units, and is a pleasure to work with!
Last fall, I called and spoke to Teresa (office manager Public Storage at 4965 Gender Road) and she provided outstanding customer service and was very friendly! I ended up renting there for over 4 months. I highly recommend this storage facility and working with Teresa. I had no issues with the storage unit and Teresa is available to answer any questions.
Everything from getting a unit to moving in has been great. Public Storage called and asked if I needed anything or had any questions. I do recommend getting a unit here if anyone is in need!
Teresa was amazing! Teresa was very friendly, has excellent customer service and very helpful.
Kind people and professional. Public Storage…Simply the best
I called and had several questions for the manager in hopes of finding a space to store my boat over the winter. The manager was more then helpful and patiently answered the numerous questions I had for her!
Jasmin was very helpful and nice. Every question I ask her she answer it. Appreciate you Jasmin for your help and time. I will send some referrals to you.
Jasmin Was amazing she waited for me to come back with the correct change so I can pay for my new storage unit she helped me step-by-step email online to find the best deal I will definitely be referring all my friends to her congrats on the twins
Tonya is a very nice person
People helpful nice and clean
Theresa is always very friendly and very helpful at her job.
Teresa is always such a big help and I have the best customer service experience with her.
Update 5/23/2022: my rent continues to increase
In 14 months they have almost doubled my rent on 2 units. They make you pay a one time processing fee just to get each unit.
During the winter my unit was frozen shut because they had poor snow removal.
was at the location today and Worked with Amy. She provided excellent customer service, she was able to answer all my questions. She stated she was still in training, but seemed as though she had been there for years. Would strongly recommend Amy and public storage to everyone.
Excellent Customer Service
Crew was very helpful and mariah helped us alot
Superb customer experience. :-)
Nice location and jameika was a joy to work with. She smiled and and kept a good composure the whole time. Keep smiling and thanks for your help!
Teresa is always a Great help
Jennifer was so helpful when I talked to her. She got everything I needed at a very affordable price! I'm very please with everything. Thank you so much. Jennifer!!
Its a storage place, convenient if you live in Canal but nothing special about it.
I had a great experience with Shania she gave me exceptional customer service , she gave me all the information I needed since I never had a storage before. She gave me the best options for my items and everything moved in perfectly! I highly recommend this location to friends and family :)
I had a really great experience at this location. All of my questions were answered in a timely manner, storage units were clean, good parking and the two ladies that helped with it all. I highly recommend this location. Thank you Shania and Ms Teresa!
Cherrell was very helpful and great customer service on her first day ! Very helpful :)
I recommend this storage unit. Pam at the office is very professional and made the process of getting a storage unit easy.