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Address

4965 Gender Rd
Canal Winchester, OH 43110

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

614-920-1737

614-920-1737

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

614-920-1737

614-920-1737

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 23/mo
    Online only price
    50% off first month rent
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 23/mo $30
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 45/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 45/mo $59
    Online only price
    $1 first month rent

    No Obligation

  • New

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  • Save Impression

    10'x5'
    Online only price
    $ 46/mo
    Online only price
    50% off first month rent
    Small 10'x5'
    • Outside unit
    • Drive-up access
    $ 46/mo $61
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    5'x15'
    Online only price
    $ 50/mo
    Online only price
    50% off first month rent
    Medium 5'x15'
    • Outside unit
    • Drive-up access
    $ 50/mo $67
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 65/mo
    Online only price
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 65/mo $86
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 79/mo
    Online only price
    50% off first month rent
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 79/mo $105
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 85/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 85/mo $113
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 97/mo
    Online only price
    50% off first month rent
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 97/mo $129
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x25'
    Online only price
    $ 132/mo
    Online only price
    50% off first month rent
    Large 10'x25'
    • Outside unit
    • Drive-up access
    $ 132/mo $175
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    12'x30'
    Online only price
    $ 204/mo
    Online only price
    50% off first month rent
    Large 12'x30'
    • Outside unit
    • Drive-up access
    $ 204/mo $271
    Online only price
    50% off first month rent

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 273)

December 1, 2023
Google Public Storage Nancy Baldridge
November 29, 2023
Google Public Storage Danita Henry
Kenny's customer service was a breath of fresh air at a time when true customer service in all industries is lacking. He was courteous, respectful and softly honest with me about my storage situation. He went above and beyond my expectations. Thank you
November 29, 2023
Google Public Storage Dr. Rosalyn Henry
Clean environment. Helpful staff. Definitely will use them again. Kenny was great.
October 25, 2023
Google Public Storage My Glass Guy
Friendly Fast Service I was IN&OUT!!! Thank You Teresa You Are AMAZING!!!! 👍
September 8, 2023
Google Public Storage karen Starkey
Close and convenient to work
August 29, 2023
Google Public Storage mary conners
Price went up $70. in 10 months...
August 29, 2023
Google Public Storage John Pariyar
August 5, 2023
Google Public Storage Asia Smith
Ms. Treasea was awesome love her
July 25, 2023
Google Public Storage Chase Burke
Great people to deal with! Awesome staff, VERY helpful. High recommend!
June 27, 2023
Google Public Storage Jay Enoch
Tee was one of the most helpful people I've ever had the pleasure to work with. I was able to find a suitable storage space with out an issue and the entire property was immaculate!
May 5, 2023
Google Public Storage TheRealTroofKuuddy
Great customer service! Very nice!
May 2, 2023
Google Public Storage Alhousseyni ibrahima
May 2, 2023
Google Public Storage Samba Kamara
Teresa was Bing help
April 2, 2023
Google Public Storage Robbin Smith
March 23, 2023
Google Public Storage brandon smith
Teresa was very helpful and friendly!
March 23, 2023
Google Public Storage Chase Burke
Amazing customer service, very helpful, great people to work with. Highly recommend!
February 18, 2023
Google Public Storage Mark Murtha
Teresa was an absolute Joy to work with!! Friendly Knowledgeable and knew her stuff!!
February 7, 2023
Google Public Storage Monica Camara
Very helpful and went above and beyond
February 3, 2023
Google Public Storage Robert Haag
January 26, 2023
Google Public Storage NB
Teresa is wonderful! She takes great care of the property and units, and is a pleasure to work with!
January 24, 2023
Google Public Storage Jennifer Tubbs
January 7, 2023
Google Public Storage Francisco M.
Last fall, I called and spoke to Teresa (office manager Public Storage at 4965 Gender Road) and she provided outstanding customer service and was very friendly! I ended up renting there for over 4 months. I highly recommend this storage facility and working with Teresa. I had no issues with the storage unit and Teresa is available to answer any questions.
December 18, 2022
Google Public Storage Rachel McQueen
Everything from getting a unit to moving in has been great. Public Storage called and asked if I needed anything or had any questions. I do recommend getting a unit here if anyone is in need!
December 13, 2022
Google Public Storage Aaron Badiola
Teresa was amazing! Teresa was very friendly, has excellent customer service and very helpful.
December 8, 2022
Google Public Storage Hydebell
December 4, 2022
Google Public Storage Johnson Mukombo kalakasa
Kind people and professional. Public Storage…Simply the best
November 15, 2022
Google Public Storage Scott Ramsdell
I called and had several questions for the manager in hopes of finding a space to store my boat over the winter. The manager was more then helpful and patiently answered the numerous questions I had for her!
September 19, 2022
Google Public Storage Mai Toe
Jasmin was very helpful and nice. Every question I ask her she answer it. Appreciate you Jasmin for your help and time. I will send some referrals to you.
September 4, 2022
Google Public Storage Carlen Pittman
Jasmin Was amazing she waited for me to come back with the correct change so I can pay for my new storage unit she helped me step-by-step email online to find the best deal I will definitely be referring all my friends to her congrats on the twins
August 26, 2022
Google Public Storage Eric Armstrong
Tonya is a very nice person
August 22, 2022
Google Public Storage TRANSFORMATION NATION With Christina
People helpful nice and clean
August 15, 2022
Google Public Storage Lewis Ruley
Theresa is always very friendly and very helpful at her job.
August 15, 2022
Google Public Storage Carolyn Jamison
Clean, safe, convenient
July 10, 2022
Google Public Storage Carl Davis
Teresa has excellent customer service and always friendly and helpful with any situation I’ve been with them for some years and never any problems I think she should get a raise just because the person she is thanks Teresa for all that you do keep up the good work
July 8, 2022
Google Public Storage Carnelle Oliver
June 29, 2022
Google Public Storage Danny Smith
June 10, 2022
Google Public Storage Omar Gonzalez
May 27, 2022
Google Public Storage Amenhotep Soumare
Teresa is always such a big help and I have the best customer service experience with her.
May 24, 2022
Google Public Storage T H
Update 5/23/2022: my rent continues to increase In 14 months they have almost doubled my rent on 2 units. They make you pay a one time processing fee just to get each unit. During the winter my unit was frozen shut because they had poor snow removal.
May 11, 2022
Google Public Storage Darius Torres
May 7, 2022
Google Public Storage Rex Davis
was at the location today and Worked with Amy. She provided excellent customer service, she was able to answer all my questions. She stated she was still in training, but seemed as though she had been there for years. Would strongly recommend Amy and public storage to everyone.
May 1, 2022
Google Public Storage TIM MAY
April 29, 2022
Google Public Storage Robert Collins
Excellent Customer Service
April 23, 2022
Google Public Storage brooke Atkins
Crew was very helpful and mariah helped us alot
April 20, 2022
Google Public Storage So Fin
Superb customer experience. :-)
April 19, 2022
Google Public Storage Trev Kind
Nice location and jameika was a joy to work with. She smiled and and kept a good composure the whole time. Keep smiling and thanks for your help!
April 6, 2022
Google Public Storage Tiffany Bond
March 9, 2022
Google Public Storage Joseph Greene
Teresa is always a Great help
February 5, 2022
Google Public Storage Aimee Sierra
Jennifer was so helpful when I talked to her. She got everything I needed at a very affordable price! I'm very please with everything. Thank you so much. Jennifer!!
February 2, 2022
Google Public Storage Rae Bupp
Its a storage place, convenient if you live in Canal but nothing special about it.
January 23, 2022
Google Public Storage LaShyra Cromwell
I had a great experience with Shania she gave me exceptional customer service , she gave me all the information I needed since I never had a storage before. She gave me the best options for my items and everything moved in perfectly! I highly recommend this location to friends and family :)
January 21, 2022
Google Public Storage Tychae Coley
I had a really great experience at this location. All of my questions were answered in a timely manner, storage units were clean, good parking and the two ladies that helped with it all. I highly recommend this location. Thank you Shania and Ms Teresa!
January 14, 2022
Google Public Storage Livingston Lopez
Cherrell was very helpful and great customer service on her first day ! Very helpful :)
January 10, 2022
Google Public Storage Skylar r
I recommend this storage unit. Pam at the office is very professional and made the process of getting a storage unit easy.
January 7, 2022
Google Public Storage Janie Hoff
December 29, 2021
Google Public Storage Jesper Green
December 2, 2021
Google Public Storage Lydia Fisher
I came into the office to get information on some of the storage units and Heather and Teresa helped me answer all the questions I needed to know they were super helpful and had amazing customer service!!!
November 29, 2021
Google Public Storage Alexandra “Kiitty” Thomas
I was sharing with a friend. It's way too far for me.
November 23, 2021
Google Public Storage Beda Gautam
November 6, 2021
Google Public Storage Diane lyons
We want to thank Teresa for making our experience pleasant and rewarding . She made sure that everything has went smoothly for us because of her we will stick with this property. Many thanks again Teresa!!!
November 5, 2021
Google Public Storage Ron Coey
Teresa is very helpful and amazing. Great job and she amazing.
October 6, 2021
Google Public Storage Christina Johnston (Chicapoo)
Teresa is always such a big help and I never see her without a smile on her face. She’s so nice and has the best customer service I have ever experienced anywhere. I’ve stayed here at this location longer than I had originally planned and honestly I think I’d rather stay. Theresa you’re such a super hero! Thank you for all your help!
September 24, 2021
Google Public Storage lorin mason
I stopped in this location to rent a storage space and Teresa and Tina were so helpful and answered all of my questions! They were great and I would recommend this location to other people as well.
September 14, 2021
Google Public Storage Trey Guzman
Teresa and Tina were very great help. Answered all questions we had and made sure that we were secured with the decision we were making.
August 27, 2021
Google Public Storage Deby Atkins
Not sure what to do needing storage the last minute and so happy I connected with Teresa and Emily!!! They answered all my questions and made renting easier then I thought it would be.
August 18, 2021
Google Public Storage Linda Moore
Very helpful and knowledgeable and he showed me where my unit was.
August 14, 2021
Google Public Storage Russell Branche
Extremely helpful and courteous. Had a small issue and they stayed after closing hours to ensure my issue was taken care of.
August 13, 2021
Google Public Storage Kay Higgins
Staff, Zach and Teresa, did a great job taking me through the rental process. Very professional!
August 3, 2021
Google Public Storage Dee Miliner
I’m not having a great experience. 1st of all I prepaid for a unit and the day before I was supposed to move in the manager told me my unit had water damage, so she had to move me to another location down the street. I understand things happen, but I was charged again for this new unit and now they’re giving me a hard time about the refund for the old unit that I never used… And on top of that, the old unit was supposed to be $148 but this new unit is $174. I was told by Teresa (Property management) that I would only be charged $148 but my account still says $174… I have been on hold waiting for customer service to pick up for 30mins now because for some reason I cant get a hold of Teresa. This is a disaster, I just want my money back and to be charged the correct monthly rate. And customer service just answered my call and transferred me to a voicemail after waiting 30mins for someone to pick up… This has been a terrible experience!!!!!!!!
August 3, 2021
Google Public Storage Kim Matthews
Kelly was awesome
July 28, 2021
Google Public Storage Rhonda Compton
Theresa is the Best!!
July 25, 2021
Google Public Storage Anthony Bowersock
July 14, 2021
Google Public Storage Jason Hague
Very helpful!
July 10, 2021
Google Public Storage Kanyia Sams
teresa was very helpful
June 30, 2021
Google Public Storage MAMADOU DIALLO
Kelly Very nice and good in customer service Thanks
June 30, 2021
Google Public Storage Betty Holloway
Ms Kelly was so helpful..she was on the property and saw me struggle with a heavy tote and she was so kind to stop and help me. I've had great service with this company and will come back if I need storage again
June 29, 2021
Google Public Storage Mark Quinn
This place is a great place to store !
June 22, 2021
Google Public Storage Mr Oates
Teresa was very helpful and helped me save $30 by showing me another unit.
June 21, 2021
Google Public Storage Alexander Garside
June 1, 2021
Google Public Storage Lisa H
TL;DR I definitely recommend this location. It's clean and the staff has been supportive and informative. I have been blown away with the customer service at this location. I've been a little high maintenance but they haven't batted an eye. Teresa especially has been helpful. I asked so many odd ball questions and not only did she know the answers to everything I threw at her she also offered information I didn't think to ask. She also went out of her way to help me out, when I lost something on the grounds. Without going into a lot of detail I'll just say the staff has gone above and beyond. With quick call backs, supportive staff, and a clean environment I recommend this location at least. Because I really appreciate the treatment I've received so far. Thank you so much for the help in these stressful times. I wish more people in customer service were like this!
May 31, 2021
Google Public Storage Angela Glenn
Ashley was so kind and helpful! She made me feel like a valued customer!
May 19, 2021
Google Public Storage Sara Nixon
Teresa at Public Storage on Gender road is awesome! I have never had a storage unit before and she was very helpful walking me though the process and helping me pick the unit just right for me! 😃 Thanks so much for your help and I'm glad to have met you!
April 30, 2021
Google Public Storage Ron Fowler
Outstanding! Super clean - great location!! Teresa made checking in a breeze!!! Thanks!
April 6, 2021
Google Public Storage Kaleb Hardin
I stopped in to inquire about a unit and some packing supplies. Ashley and Teresa were very knowledgeable and a great help!
March 26, 2021
Google Public Storage Melo Solomon
the ladies here are so nice and friendly and they helped me out with very helpful information and the place is kept nice and clean i will recommend for sure to come her thank you Teresa and Jourdonna
March 25, 2021
Google Public Storage Sherri Hamler
Absolutely love this location!! Very helpful and caring staff!! You won’t be disappointed!!
March 20, 2021
Google Public Storage Jessie Marie
Kel was an absolute delight and she was extremely knowledgeable. The process from start to finish went so seamlessly. I would HIGHLY recommend stopping by to see Kellie for all your storage needs.
February 4, 2021
Google Public Storage Beenie S
Teresa & Kelly are awesome! Both know what they are doing & are very friendly!
January 27, 2021
Google Public Storage HOLLY HOWARD
I have never rented a storage unit before. I went in and explained my situation to a lady named Teresa and she helped me choose a unit that would store all my personal belongings. She explained everything to me and was above and beyond nice and went out of her way to make sure I got what I needed....Thank you so much Teresa! There needs to be more kind and helping people like you in the world! I will definitely refer my friends and family to public storage. Thanks again!
January 25, 2021
Google Public Storage Jasmine Myles
Teresa was an angel!!! Showed me great customer service!!!
January 14, 2021
Google Public Storage Tony Guzman
The location is clean and well maintained. The new public storage app is very convenient
December 31, 2020
Google Public Storage mark piras
Worst customer service ever. They stole a month's rent from me and then refused to return numerous phones calls and emails for an entire month before basically telling me "too bad." Find a better place to store your stuff. There's tons of better customer-friendly options.
December 29, 2020
Google Public Storage Heather Stone
Teresa and Prennisha were wonderful help. They were helpful, knowledgeable, kind, efficient and extremely pleasant to work with on the day of our move in. They made things easy and answered all of our questions. I highly recommend working with this team and location.
December 23, 2020
Google Public Storage Vincent smith
Teresa and Prennisha offered great customer service and I want to thank them for there kindness
November 12, 2020
Google Public Storage Logan Keelin
November 11, 2020
Google Public Storage sarah taylor-keelin
I had a great experience with Logan and Teresa.
November 1, 2020
Google Public Storage Holly Baker
Teresa and Amanda were a great help in getting the space I needed. Thank you.
October 6, 2020
Google Public Storage Kevin Junior
October 5, 2020
Google Public Storage David Williams
great customer service from kyana today. keep it up.
September 21, 2020
Google Public Storage Alexander Reddington
Very quick , efficient and freindly process by Kyana . It’s nice to meet people that do their job well ... and make you feel more like a friend, not just another customer. Thank you Kyana . Two thumbs up 😊
September 16, 2020
Google Public Storage Ronald Bedra
Brenda helped me get the right climate controlled location, and Teresa was extremely nice and answered every question I came up with! Fantastic!
September 10, 2020
Google Public Storage Antonio Almonte
Ms. Teresa is the best. Great service and always kind.
August 27, 2020
Google Public Storage David Smalley
Very easy to get to and very secure. Kyana did a wonderful job of showing us around and going through all the info. It was her first week and she is doing great with customer service. Very nice and polite. Thank you for assisting us!!!
August 21, 2020
Google Public Storage Ariel Ventresco
Brenda was super helpful, and answered all my question.
August 15, 2020
Google Public Storage Mitchell Pinsky
Facilities were spotless and the customer service, especially Teresa and Danika, was great. Highly recommend this Public Storage facility.
August 14, 2020
Google Public Storage Akeem Hamilton
The facility was easily accessible to and from the storage unit. Teresa and Denecka was kind and professional, they answered all my questions. I would recommend this facility.
July 25, 2020
Google Public Storage joe bidwell
Teresa was very helpful in getting our storage set up and explained everything. Thank you. Joe Bidwell
July 23, 2020
Google Public Storage Covington Orlando
Without a doubt Teresa is unquestionably the greatest! She exudes a level of professionalism and customer service the likes of which is missing in the world these days.
July 5, 2020
Google Public Storage Chris Chesser
The facility was easily accessible to and from the storage unit. Teresa was kind and professional, she answered all my questions. I would recommend this facility.
July 4, 2020
Google Public Storage Linda Black
Teresa was awesome to work with and so helpful!
June 26, 2020
Google Public Storage john braude
June 25, 2020
Google Public Storage Michael Davis
Teresa was very nice and was a humongous help and had a great attitude, she always has a big smile on her face.
June 5, 2020
Google Public Storage Emily Boyd
Teresa has great customer service, super friendly and the property is spotless. I’m glad I chose this location!!
June 2, 2020
Google Public Storage susan ison
Both women, Theresa and Simone, were extremely friendly. They helped me breeze through my paperwork. And they gave me all the details I needed to get into my unit. I feel confident that my belongings are safe with their care. I'd recommend this location to anyone.
March 13, 2020
Google Public Storage Austin Kehl
Teresa and Vicki were a huge help great customer service!!
March 5, 2020
Google Public Storage Mary s
Wonderful, exceptional customer service from: Theresa Callagher, Pam and Brenda at: 4965 Gender Road , Canal Winchester, Ohio. Thank you ladies 🤗
February 23, 2020
Google Public Storage Denise Minor
I wanted to say "thank you" to Teresa for the friendly, welcome face I received when I walked into the store. Good customer service is what makes people com back again and tell others about the business. Etiquette does Matter! Thank you again!!!
February 23, 2020
Google Public Storage Hadi Benbarka
Excellent service. Teresa very helpful person on this facility. Almost every time gave me more chance to stay at this storage . Friendly and simple. Also wonderful communication!!!
February 22, 2020
Google Public Storage DAVID LISTER
Teresa is so awesome ...she is ALWAYS going above and beyond with a very pleasent smile on her with politeness to help a customer. Example today I signed up for a storage unit and had cut my finger ..no problem Teresa had me bandaged up I no time time.This lady is a outstanding asset to the Public Storage Company and I hope they realize that.
February 18, 2020
Google Public Storage Denise Ward
Great storage facility and great customer service. Teresa was very helpful and friendly. Thank you for all your help! Property very clean.
February 1, 2020
Google Public Storage Alesia Greer
Thank you Teresa for your professionalism, being kind and patient, going above and beyond to help me with a solution to my storage issue. You totally rock!!!
January 13, 2020
Google Public Storage kirk simms
Cori and Teresa did a fantastic job helping me and answering all of my questions to a T I've never felt more important to a company and they both deserve 5 stars this is the cleanest store I've been to
January 10, 2020
Google Public Storage Kathy Velman
Great customer service. Thank you Teresa for your help in answering our questions on storing.
January 9, 2020
Google Public Storage Jeremy Christian
Hey Now! Teresa is wonderful! Pleasent professional patient and very helpful. Very knowledgeable too! Thank you so much!
January 3, 2020
Google Public Storage Stacy Flowers
Quick and easy experience transitioning to my new apartment. Thank you Erica!
December 27, 2019
Google Public Storage Gregory Brown
Mrs. Teresa did a great job and made it warm and comfortable well be coming back
December 20, 2019
Google Public Storage Nate Sellner
December 12, 2019
Google Public Storage Tomuch Sauce
Miss. Tareca lol I'm most likely spelling her name wrong but she was amazing she was nice and very kind I enjoyed her customer service top notch...
November 9, 2019
Google Public Storage Lisa Smith
November 7, 2019
Google Public Storage Nitty Gritty
Wonderful staff, Daric was very helpful and overall made my experience at this facility very welcoming.
October 17, 2019
Google Public Storage Susie Head
Queen was great. Very good in the knowledgeable of how the store works. Very sweet and professional. Very nice young lady. Keep her, promote her.
October 12, 2019
Google Public Storage Rebecca Sampson
Teresa is the most sweetest professional woman I have met in a long time! She took time and compassion for me and my family! I recommend this storage center for all families is a family!
October 12, 2019
Google Public Storage Bettina Pannell
Staff is very nice and friendly and I want to give a extra shoutout to Mrs Teresa she has been awesome thanks so much
October 7, 2019
Google Public Storage priestlie starr
Just rented a storage unit for the first time. Sara (the customer service) was a life saver as she made my experience a pleasant and warm one. I really felt welcomed and am happy I chose this location.
October 4, 2019
Google Public Storage Gregory Brown
Teresa and Quinn gave great customer service
September 25, 2019
Google Public Storage Anthony Ellis
Had to store my stuff here for my move
September 11, 2019
Google Public Storage Dera K.
I had a GREAT experience at this public storage.. Miss Teresa and Sarah are very nice respectful ladies. They made me feel appreciated with no worries. I'll reccomend them to anyone if your looking for the best customer service. They are wonderful! Hands down..💯🤞🏾💯🤞🏾
September 11, 2019
Google Public Storage Monet Hackworth
Sarah & Teresa offered me excellent customer service ❤️ I would refer anyone
September 11, 2019
Google Public Storage sanaija rubin
I had a very good experience with this storage facility. The managers Theresa and Sarah greeted me with a smile. Their customer service skills were impeccable. Very clean storage unit. They had the right size boxes and they took the time to address my needs. I would say they are very knowledgeable and they know the business.
September 10, 2019
Google Public Storage Gvw H
Very friendly kind Ms Sarah was wonderful
August 30, 2019
Google Public Storage Sarah Rubin
August 15, 2019
Google Public Storage J
Great service great customer service from Mrs Teresa. Made my storage and moving experience much better with a great attitude and Professionalism. I recommend this location for your storage needs.
July 30, 2019
Google Public Storage Joy White
Friendly and Polite
July 22, 2019
Google Public Storage Chaunte Mills
Teresa went above and beyond her duties to provide me with the best service possible!! I truly appreciate her waiting on me up until just two minutes before close time and still walking me through the unit prior to giving keys! She's an amazing asset to the company!🔥🔥🔥💯💯💯🙌🏽🙌🏽🙌🏽
July 19, 2019
Google Public Storage Phyllis Ratcliff
I had a reservation for Tuesday but they welcomed me 4 days early so I could get moving right away. The process was very simple and I was walked through the whole thing. I was with the property manager named Teresa and she was just wonderful and so understanding. She showed me a unit that I chose and I didn't think it was a good fit. She didn't even hesitate to show me a different one. She was amazing at her job. I definitely recommend this place.
July 18, 2019
Google Public Storage Christine Owens
Teresa was a big help! Thank you so much!
June 28, 2019
Google Public Storage Storage unit finds Delbert Evans
Awesome place and great service
June 22, 2019
Google Public Storage Jake Saltsman
The best customer service I have gotten in a long time. Teresa went above and beyond to make sure I was happy with my experience.
June 21, 2019
Google Public Storage Justin Ray
Very Clean!! Miss.Teresa made the process easy and FAST! Her customer service is by far the best I've had in a long time. Best deal on this side of town that I found for quality.
June 20, 2019
Google Public Storage Michael Veltri
Ok storage place
June 15, 2019
Google Public Storage Shariah Caldwell
In over a 1 year of having a unit here, never had a problem. Phenomenal people there, highly recommend!
June 13, 2019
Google Public Storage K Soumare
Great & clean place, Teresa she is always helpful. thank you Teresa
June 3, 2019
Google Public Storage Tiffany
Teresa is absolutely wonderful and helped to make my experience to and from the storage unit a smooth and pleasant experience. I would absolutely return here again just based on Teresa and her exceptional customer service. She was always so patient and genuine. Great job Public Storage! Keep Teresa around for good!
May 31, 2019
Google Public Storage Jasmine Stanley
Nice and convenient storage. Just the size I was looking for. Decent location. Mrs. Teresa has excellent customer service. She showed me everything I needed to know about my storage room. I really appreciate public storage at 4965 Gender Rd. Thanks Mrs Teresa. Enjoy your day hun 🙂
May 16, 2019
Google Public Storage Amy Wall
I was stressing terribly about my situation- I showed up there and Teresa was working- how calming! She was kind, patient and explained things. The things I store due to my situation are irreplacable to me. She helped reassure me that they would be ok in the climate controlled units they have as long as properly packaged. I have had to call her for random questions and concerns and shes so accomodating! What an asset!
May 9, 2019
Google Public Storage juan esteban Mejia
May 8, 2019
Google Public Storage Ruben Medina
This place has the best customer service I have seen in a storage center. Teresa helped my parents and I choose the best unit for a great price as well as boxes and tape for my stuff. I am a college student and the unit that I chose was able to not only fit my belongings but also my friends. It was very convenient since the college I go to is down the road. Like I said before as well Ms. Teresa was extremely polite, patient, and quick to get us in & out of there in less than 15 minutes. She spoke fluently and was a wonderful sales woman. Ask for her if you ever come to this spot.
May 1, 2019
Google Public Storage jaquita sealey
Teresa was a big help! Excellent customer service skills!!!
April 23, 2019
Google Public Storage Bryan Dickerson
Teresa is always a very big help great customer service! Teresa and katherine are always friendly
April 10, 2019
Google Public Storage Bekah Hughey
Good place to store. Used a couple of months.
April 6, 2019
Google Public Storage michael brewer
My wife and I have had a unit @ this Public Storage location for almost 2 years now, and definitely wouldn't rent anywhere else. The employees are accomadating and helpful. We are always happy to see Teresa when it's time to pay our unit. She's always a sweetheart and makes making our payment as enjoyable as seeing an old friend!
April 2, 2019
Google Public Storage Pluto Hndrxxx
Teresa was a big help need more like her...
March 16, 2019
Google Public Storage Tracy Almond
Thanks a lot for the storage unit Teresa was very good and helpful I would recommend this storage space to anyone
March 8, 2019
Google Public Storage Rachelle Reyes
Tereasa pam and Brenda helped me today with efficiency in everything ...great customer service from all three women most of they helped me make the best decisions with my storage unit...also Teresa has a great listening ear and personality ...
March 6, 2019
Google Public Storage Rebecca Small
Teresa was simply amazing!! So kind and warm. Very clean and organized. I am very satisfied. Give that kind soul a raise!
February 27, 2019
Google Public Storage Timothy Carter
Katherine was professional and excellent in assisting me with opening a storage unit, great prices and great assistant.
February 23, 2019
Google Public Storage Shelly Robbins
Great place, and great people!!
February 21, 2019
Google Public Storage John Muncy
Juanita was very helpful and knowledge about my storage needs. Place was clean and very well organized.km
February 18, 2019
Google Public Storage Cory Cosby
Teresa was amazing. I hope your boss realizes how great you are at what you do! Thank you for making our transition easy and without stress.
February 16, 2019
Google Public Storage Abou Diakite
January 13, 2019
Google Public Storage sUM Dude
Mrs . Teresa is an amazing person and owner of these storage units . She cares deeply about her job and the people who rent , I don't want to go anywhere else be cause of her.
January 3, 2019
Google Public Storage Shane Meier
Move in was very easy. Place was very clean and maintained. Teresa was delightful and very helpful.
January 1, 2019
Google Public Storage Claudia Soumare
Teresa is a great customer service agent!!! this is a safe and great place to store your items. very welcoming, safe. clean and Teresa is helpful, patience, knowledgeable.
December 5, 2018
Google Public Storage Barbara Monczyk
Katherine Weaver has one at 25995 Very nice
December 5, 2018
Google Public Storage Amanda C
Always a friendly smile and a helping hand! Katherine has been so helpful and pleasant to deal with. We transferred our storage from a competitor because the facility was going downhill and the customer service was awful. We actually enjoy stopping in to make our payments and feel confident that our belongs are in good hands. We will highly recommend this location for as long as she is there.
December 5, 2018
Google Public Storage Kathy Lucas
Katherine was extremely nice I love that in customer service you don't see that very often
December 5, 2018
Google Public Storage Dawn Fagnan
Hi, I stopped in to pay my bill, and had the best customer service ever. Katherine was professional and amazing. You should have more employees like her.
December 5, 2018
Google Public Storage Amber Stuckey
Was very pleased w the great customer service I reveived from Katherine weaver. She was a big help a very nice lady. Thank u
November 16, 2018
Google Public Storage Rob G
Raised rent only after a few months and was told because of market value the when checking online for the Same place the same unit is fluctuating cheaper than I pay originally and was told there's nothing they can do about it I Do NOT recommend coming here due to the deceit to lure you in and the raising of your rent
November 11, 2018
Google Public Storage John Robinson
Teresa was a VERY VERY big help. Answered all my questions. Thanks again :)
November 9, 2018
Google Public Storage Marshall Tanner
November 9, 2018
Google Public Storage Zaneta Wagner
Teresa is awesome!
November 1, 2018
Google Public Storage Melissa Debrah
Teresa is amazing! She went above and beyond to help us in any way she could. Truly exceptional customer service every time, thank you!
September 29, 2018
Google Public Storage Enjoy Sprite
My experience here has been great! Property managers Teresa and Katherine were extremely helpful and friendly! I will definitely choose public storage again if needed in the future.
September 29, 2018
Google Public Storage D Kuria
It was pleasant talking to Katherine... she is very knowledgeable and professional. Deanna Kuria
September 29, 2018
Google Public Storage Coy M
Katherine is a wonderful employee, she provided information that I needed! Thanks Kathy your great! Will refer my friends to you
September 20, 2018
Google Public Storage Anika Crump
Teresa was friendly and helpful today...great place to store. Thanks Sincerely Anika
September 15, 2018
Google Public Storage Marshall Dillon
Teresa was a big help
September 6, 2018
Google Public Storage Brian Winter
Do not store your belongings here. Management is unresponsive. One of their "climate controlled" buildings had a mechanical failure which resulted in moisture/humidity which then turned most of our building into a mold infested place. We had to inconveniently take time off of work to be present as a third party went through our unit, threw out what was unsalvageable (including family heirloom pieces) and cleaned the rest. On top of this, our insurance will only cover $250 as the result of mold so we are losing roughly $1000 in valuables. Go elsewhere if you can as management is not taking ownership for this entire mess and they are unreachable.
August 23, 2018
Google Public Storage Rick Jones
Great place to store family belongings. Had issues, and they dealt with them expeditiously. Great customer service, Teresa is the best!!!!!
August 22, 2018
Google Public Storage Steve Whiting
Mold everywhere everything trashed, my guess is there turning off the climate control at night trying to save money
August 20, 2018
Google Public Storage The Dunwoodys
the Property itself is very clean no problem there but the head management not the ones who are at the Property treated me very poorly! tried to use double talk! I was not properly explained to about by transfer of unit situation which cost me much additional money. unfortunately the head manager refused to take responsibility for it and would not even credit me for their mistake in my next months bill. we all know when a company says they are not set up that way it means they are refusing to do it. I know how they work. I’ve handled plenty of customer service. it’s not about they can’t, it’s about what they will or will not do. word to the wise be cautious! don’t let them take advantage of you!
August 4, 2018
Google Public Storage Josh
Teresa is super friendly and efficient. Great experience.
July 11, 2018
Google Public Storage Alan Gibson
Brenda was absolutely fantastic and made seeing and renting the unit as convenient as possible. Highly recommend it.
July 7, 2018
Google Public Storage Lori Kenney
Teresa made the rental process fast and easy. Everything was explained in detail and the unit is very convenient. Highly recommend!
June 27, 2018
Google Public Storage lisa durbin
June 27, 2018
Google Public Storage Matt Landis
Really great service Katherine did awesome!
June 23, 2018
Google Public Storage Larry Borror
Katherine was so informative and helpful and getting us a storage unit. The storage unit was clean and so was the property. I recommend this storage facility to anyone. Just ask for Katherine, she is AWESOME!
June 18, 2018
Google Public Storage Ilda INK
This Public Storage is very clean and I have had a wonderful experience! The day I wanted to get my unit, I was in really bad traffic and I called to let them know. Then I called again and was going to reschedule my appointment because I knew if I would make it, I would be there 5 minutes before closing. The wonderful lady on the phone, Teresa, just told me to come down and she will set me up! Once there, I met Teresa and she is just an angel!! She was so nice and sweet and, as this was my first time getting a storage unit, explained everything to me and took me around even though it was already time for her to go home herself! I was really thankful! And like that was not amazing enough... a couple days later as I was moving my stuff into the unit in literally what felt like 100+ degrees, Teresa came and asked if we needed anything and got us a dolly cart which made the move in SO MUCH EASIER! Then she left and let us know if we needed anything to just let her know... THEN Teresa came back and got us cold water and popsicles!!! This was on a day with a bad air warning and it was so so hot out!!! That water and popsicles was everything we needed and Teresa went out of her way! Like I said, this lady is an angel!!! Thank you, Teresa! I definitely recommend this public storage!!
June 10, 2018
Google Public Storage Christina Littleton
Teresa is fantastic and is always super helpful with anything I need. She’s a joy to see every time we’re in!
June 10, 2018
Google Public Storage Nathaniel Anderson
I was initially sent to the wrong location (via phone agreement with my mother) for a climate controlled unit. Teresa and Brenda were fantastic in helping me get to the right location and into a unit my mother was looking for. Great customer service rarely seen these days.
May 20, 2018
Google Public Storage phillip abel
Easy access cubicles
May 9, 2018
Google Public Storage colettra thompson
The staff is friendly and made the process quick and easy. The unit was clean and ready for me when I arrived.
May 5, 2018
Google Public Storage Yaya Cupid
Teresa was fantastic, very personable lady with lots of wit and pride in her profession
May 1, 2018
Google Public Storage Tia Thompson
Teresa is great she puts the super in superb. Her customer service and personality is phenomenal. She always makes me and my boyfriend feel welcomed when we visit our unit. Did I mention she makes great coffee? Thank you Teresa. Sincere The DD's
April 5, 2018
Google Public Storage Jessica Peltz
The best public storage my husband and I have ever dealt with by far! The absolute greatest employees work there! ~*Teresa*~ is accomadating, helpful, kind, & informative, as well as friendly and understanding. Seeing her when we pay our unit each month is similar to how you feel swinging by to see a friend for a few minutes! Couldn't imagine dealing with better people! This 'Public Storage' location is a clean, safe, secure place with great people, and good deals.Theres no way we would ever consider renting anywhere else!
April 5, 2018
Google Public Storage Larry Black
Teresa took my payment today.. nice store.
March 13, 2018
Google Public Storage Bisrat Teklu
Super quick and friendly service, will definitely recommend
March 11, 2018
Google Public Storage Ryan Shirkey
It is a great place to store things. It's cheap and it is an easy process. It is very hard to get a hold of anyone there.
February 26, 2018
Google Public Storage Heather Becker
The facilities are clean and the staff is courteous and professional!
February 19, 2018
Google Public Storage Dennis Groce
Storage manager Teresa was very nice. Explained everything that was offered and shared other products, while helping me obtain a unit at Public Storage. She was quick.
February 11, 2018
Google Public Storage Chana Trimble
Great customer service!! Both Pam and Teresa were awesome! I would recommend your services to my friends. You don't get good customer service, and you should. Awesome ladies!
February 7, 2018
Google Public Storage Ashley Mazur Coe
Teresa was PHENOMENAL! I am currently moving from Seattle, WA to the Columbus Ohio area and having to handle a million things and make many many decisions...she made the task of getting a storage unit such a breeze and helped me check one more thing off my To-do list! Thank you Teresa!!! 😃
February 3, 2018
Google Public Storage Dominic DeCaro
Worked with Teresa and Katherine, they were both great got me the right size room for a good price and a cup of coffee too, lol. Very clean and we'll maintained facility.
January 30, 2018
Google Public Storage Mary Good
January 22, 2018
Google Public Storage matt smith
Teresa and Deric were friendly and most helpful. The prices were great and the coffee wasnt bad either!
December 30, 2017
Google Public Storage Corey Washington Sr.
Flo was really wonderful and help to me. She was pleasant and very funny! That is a quality that has been lacking in customer service throughout the Columbus area in my opinion! It is already disturbing for the reasoning of me renting a storage to begin with. But Flo made my day with her smile :) Oh and my space was clean ;)
December 27, 2017
Google Public Storage ivan Perez
December 15, 2017
Google Public Storage Jimmy Goodman
Teresa ROCKKKSSSSSS!!!!!!!!
December 4, 2017
Google Public Storage amber whye
Store number (#24338) I have had nothing but a wonderful experience everytime I have had a question or concern Pam and Brenda have been quick and truly helpful anytime I needed assistance! I couldnt have picked a better storage facility! Not to mention the rates are very realistic and budget friendly when you are in a transitioning period in your life thank you Ladies! -Amber
December 3, 2017
Google Public Storage Douglas Dixon
Teresa was very helpful & patient helping me find the right size storage for the right price great customer service very clean and friendly environment teresa is very sweet and i thank her so much GO STEELERS
November 12, 2017
Google Public Storage David Lister
Teresa was awesome very professional and friendly she deserves a raise.
November 3, 2017
Google Public Storage Shakeila Motley
Teresa was great! Very helpful and polite
October 21, 2017
Google Public Storage Cheri Liggins
Teresa provided great customer service. She was patient and made sure I understood each step in the process. The storage unit is very nice and I am looking forward to a long relationship with this company.
September 6, 2017
Google Public Storage hope zurbriggen
Morgan was amazing! She was very helpful and personable!
September 6, 2017
Google Public Storage Alexis Hamilton
Came in to get a quote on a unit and Morgan was more than helpful! She showed me a couple different sizes that would meet my needs and told me that I could even go online to make a reservation closer to my move in date to ensure that the space would be held for me. Thank you Morgan!
September 6, 2017
Google Public Storage Shannon McIntosh
Love this place!
September 2, 2017
Google Public Storage Jason Mccoy
Great place to store and Morgan was so sweet and very helpful
September 2, 2017
Google Public Storage Andrew Lyons
Morgan was a very nice girl i will deffinetly recomend this place to my friends 😀
August 26, 2017
Google Public Storage dylan rice
Morgan was very helpful, and made the entire process easy and simple. Great units, affordable prices.
July 11, 2017
Google Public Storage Robert Stalcup
Juanita was very courteous and very quick !
June 26, 2017
Google Public Storage LaVerne McGaha
June 15, 2017
Google Public Storage Heather Bartley
Matthew did a great job! Made it quick and painless. Would definitely recommend to anyone, have a really great guy there! Helped me with knowing exactly what size unit I needed and explaining the entire leasing situation. Worked out perfectly!
June 12, 2017
Google Public Storage Rachel Miller
Morgan was amazing. The property was very clean. Came in to see a 5x5. There were none available but she took the time to show me different sizes so I can get an idea of what I'll need when I move in August. Great asset to this company. Will definitely be storing at this property!
June 8, 2017
Google Public Storage Dan Mazza
May 25, 2017
Google Public Storage Kirk Kerns
Juanita was great! Quick and easy process!
May 1, 2017
Google Public Storage Donald Wilber
I went to your office in gender rd in canal Winchester oh and the women that was working there was real nasty told me that they was closing and go down to the next one it was 5.00 they close at 6.00
April 21, 2017
Google Public Storage Shelby T
Came in because i forgot my gate code. Morgan was incredibly helpful.
April 13, 2017
Google Public Storage Sharon McConnell
Juanita was great in solving my storage needs!
April 12, 2017
Google Public Storage Chris
Juanita - great place to store your personal belongings for a reasonable price.
March 18, 2017
Google Public Storage Eric Quickert
Came in on spur-of-the-moment over here on gender Matthew was helpful kind and polite answered all my questions great service
March 18, 2017
Google Public Storage Katie Redd
Good service. Very helpful . Credit to Matthew.
March 17, 2017
Google Public Storage Jay Sutton
Morgan was very helpful and very nice when renting a unit today. Made for a very quick and easy process.
March 13, 2017
Google Public Storage Ruth
Dee Ann was great to meet & work with, especially during such a stressful situation. Thank you.
March 6, 2017
Google Public Storage Chelsea Turnbeaugh
Was very impressed with this facility, and Dee Ann Carver was very helpful. She helped us figure out what size unit we needed, as well as going through the whole process with us.
March 3, 2017
Google Public Storage Doug Davis
Rented a unit to prepare for an upcoming move. Teresa was very helpful in getting me set up. She answered all my questions. A good experience. Glad I rented from this Public Storage location.
February 28, 2017
Google Public Storage Andrew May
Very professional staff. They were very accommodating.
February 28, 2017
Google Public Storage Tina
Dee Ann Carver is the best to work with. She's so helpful and goes above and beyond in finding what you need. Great storage place!
January 25, 2017
Google Public Storage Niyah Niy
Great place and Dee Ann is the best she stayed and helped me and my mom with the storage even when it was time to close
January 8, 2017
Google Public Storage smorisi08
Dee Ann Carver was very polite and helped us with everything we needed we will for sure be back
January 8, 2017
Google Public Storage Arlea Henkle
Dee Ann Carver was so nice and helped our family very much even helped us look at buildings in the cold thank you Dee Ann
January 8, 2017
Google Public Storage James P
Great storage facility with great staff. Dee Ann is amazing and a workhorse! She walked me through the entire rental process and always had a answer for me when i had questions about their units. Great customer service.
December 7, 2016
Google Public Storage Kevin Smith
DeeAnn was very helpful. Site is very clean and secure.
December 7, 2016
Google Public Storage JR Edwards
I noticed an increase in my monthly rent. While I was signing papers and getting my code, Veronica who was very helpful informed me that this rate would be locked in during my time here. Well I noticed an increase of around $13.00 this month for my rent and when I called, the property manager was rude and said they can raise the rent whenever and if I had an issue, call the 800 number. The property manager states that I only got the special for one month and reality, I have had the special since June 2016. I do like the location, but make sure that you verify everything. I contacted the 800 and spoke with Brittney and she was very helpful and explained everything to me which I expected the property manager to do. Due to this issue, I will be leaving very soon.
December 6, 2016
Google Public Storage Matthew Thornburg
Miss Dee Ann Carver was such a great person to work with today. She not only has a great personality but she was able to help my wife and I as we couldn't agree on a unit size. Awesome customer service.
December 6, 2016
Google Public Storage daniel lewis
Dee carver was very helpful and really nice. She always had a smile on her face and helped with the million questions I had with no problem.
December 6, 2016
Google Public Storage Elizabeth Thornburg
Talk about an awesome experience. Dee Ann Carver was the sweetest person. I was having a rough morning and she instantly helped to brighten my day and was super helpful.
December 6, 2016
Google Public Storage L. Fritz
Dee Ann Carver was really friendly, everytime I go to this location I received 5 star treatment. Excellent job ladies!
November 16, 2016
Google Public Storage Teresa Grant
Good place to store your thing clean and secured
November 15, 2016
Google Public Storage Dee Ann Lopez-Pereyra
Very friendly and welcoming staff!!! Everyone should stop in its definitely worth it!
November 15, 2016
Google Public Storage Kayla Armond
Dee Ann Carver had such an beautiful welcoming smile as soon as I walked throw the door! Excellent customer service a outstanding friendly person!
November 15, 2016
Google Public Storage Jack Reinoehl
Dee Ann was very knowledgable and friendly. She was able to answer all my questions and assist me in getting my storage unit set-up.
October 10, 2016
Google Public Storage Laurie Mitchell
Jill provided excellent customer service! I'm helping my boss move and needed moving supplies. Jill helped with the size of boxes I needed and even went to the back to get extra boxes for me! Thanks Jill!
October 10, 2016
Google Public Storage Josh Fowler
Brenda was very kind and help me with all of my questions.
September 15, 2016
Google Public Storage Your Mom
I was very satisfied with the service given by Brenda. She was very helpful throughout the process.
August 6, 2016
Google Public Storage Bart Lilly
Veronica was very helpful at explaining everything and made the process quick.
August 5, 2016
Google Public Storage Steven Cobbs
Everything seems confusing at first but then Veronica helps to make things smoother. Answered all my questions and would recommend it to others if I knew anyone who needed their services!
May 17, 2016
Google Public Storage Virgil Alexander Sr.
Ariel was very helpful in explaining the contract and fees and about the property. Which was easy to understand. This made my day.
May 12, 2016
Google Public Storage Trevor Taylor
Customer service was incredibly nice and extremely knowledgeable about all aspects of the storage lockers. Ariel made signing a lease a very simple and straightforward experience.
May 4, 2016
Google Public Storage tom C
Stopped in to make a payment don't have a unit here Ariel was nice and helpful.
April 5, 2016
Google Public Storage Dallas Marshall
Arial was very friendly and helpful and very kind about helping me with my lock on storage. Keep up the good work
April 5, 2016
Google Public Storage Arthur Gibson
Ariel was very nice and helpful.
April 1, 2016
Google Public Storage Sarjo Jammeh
I'm going to miss you Monica! Thank you Brenda!