Public Storage Self-Storage Units at 4965 Gender Rd, Canal Winchester, OH

Great customer service! Very nice!

Teresa was Bing help

Teresa was very helpful and friendly!

Amazing customer service, very helpful, great people to work with. Highly recommend!

Teresa was an absolute Joy to work with!! Friendly Knowledgeable and knew her stuff!!

Very helpful and went above and beyond

Teresa is wonderful! She takes great care of the property and units, and is a pleasure to work with!

Last fall, I called and spoke to Teresa (office manager Public Storage at 4965 Gender Road) and she provided outstanding customer service and was very friendly! I ended up renting there for over 4 months. I highly recommend this storage facility and working with Teresa. I had no issues with the storage unit and Teresa is available to answer any questions.

Everything from getting a unit to moving in has been great. Public Storage called and asked if I needed anything or had any questions. I do recommend getting a unit here if anyone is in need!

Teresa was amazing! Teresa was very friendly, has excellent customer service and very helpful.

Kind people and professional. Public Storage…Simply the best

I called and had several questions for the manager in hopes of finding a space to store my boat over the winter. The manager was more then helpful and patiently answered the numerous questions I had for her!

My experience was absolutely fantastic!Teresa was a wonderful person and a Terrific help!

Jasmin was very helpful and nice. Every question I ask her she answer it. Appreciate you Jasmin for your help and time. I will send some referrals to you.

Jasmin Was amazing she waited for me to come back with the correct change so I can pay for my new storage unit she helped me step-by-step email online to find the best deal I will definitely be referring all my friends to her congrats on the twins

Tonya is a very nice person

People helpful nice and clean

Theresa is always very friendly and very helpful at her job.

Clean, safe, convenient

Teresa has excellent customer service and always friendly and helpful with any situation I’ve been with them for some years and never any problems I think she should get a raise just because the person she is thanks Teresa for all that you do keep up the good work

Teresa is always such a big help and I have the best customer service experience with her.

Update 5/23/2022: my rent continues to increase In 14 months they have almost doubled my rent on 2 units. They make you pay a one time processing fee just to get each unit. During the winter my unit was frozen shut because they had poor snow removal.

was at the location today and Worked with Amy. She provided excellent customer service, she was able to answer all my questions. She stated she was still in training, but seemed as though she had been there for years. Would strongly recommend Amy and public storage to everyone.

Excellent Customer Service

Crew was very helpful and mariah helped us alot

Superb customer experience. :-)

Nice location and jameika was a joy to work with. She smiled and and kept a good composure the whole time. Keep smiling and thanks for your help!

James helped me with my rental as it was his first time and did a wonderful job and would definitely recommend

Teresa is always a Great help

Property was extremely clean and the customer service from Teresa was amazing

Jennifer was so helpful when I talked to her. She got everything I needed at a very affordable price! I'm very please with everything. Thank you so much. Jennifer!!

Its a storage place, convenient if you live in Canal but nothing special about it.

I had a great experience with Shania she gave me exceptional customer service , she gave me all the information I needed since I never had a storage before. She gave me the best options for my items and everything moved in perfectly! I highly recommend this location to friends and family :)

I recommend this storage unit!! Shania and Teresa gave good customer service they were both very helpful and willing to answer all of my questions!

I had a really great experience at this location. All of my questions were answered in a timely manner, storage units were clean, good parking and the two ladies that helped with it all. I highly recommend this location. Thank you Shania and Ms Teresa!

Cherrell was very helpful and great customer service on her first day ! Very helpful :)

I recommend this storage unit. Pam at the office is very professional and made the process of getting a storage unit easy.

I came into the office to get information on some of the storage units and Heather and Teresa helped me answer all the questions I needed to know they were super helpful and had amazing customer service!!!

I was sharing with a friend. It's way too far for me.

We want to thank Teresa for making our experience pleasant and rewarding . She made sure that everything has went smoothly for us because of her we will stick with this property. Many thanks again Teresa!!!

Teresa is very helpful and amazing. Great job and she amazing.

Teresa is always such a big help and I never see her without a smile on her face. She’s so nice and has the best customer service I have ever experienced anywhere. I’ve stayed here at this location longer than I had originally planned and honestly I think I’d rather stay. Theresa you’re such a super hero! Thank you for all your help!

I stopped in this location to rent a storage space and Teresa and Tina were so helpful and answered all of my questions! They were great and I would recommend this location to other people as well.

Teresa and Tina were very great help. Answered all questions we had and made sure that we were secured with the decision we were making.

Not sure what to do needing storage the last minute and so happy I connected with Teresa and Emily!!! They answered all my questions and made renting easier then I thought it would be.

Very helpful and knowledgeable and he showed me where my unit was.

Extremely helpful and courteous. Had a small issue and they stayed after closing hours to ensure my issue was taken care of.

Staff, Zach and Teresa, did a great job taking me through the rental process. Very professional!

I’m not having a great experience. 1st of all I prepaid for a unit and the day before I was supposed to move in the manager told me my unit had water damage, so she had to move me to another location down the street. I understand things happen, but I was charged again for this new unit and now they’re giving me a hard time about the refund for the old unit that I never used… And on top of that, the old unit was supposed to be $148 but this new unit is $174. I was told by Teresa (Property management) that I would only be charged $148 but my account still says $174… I have been on hold waiting for customer service to pick up for 30mins now because for some reason I cant get a hold of Teresa. This is a disaster, I just want my money back and to be charged the correct monthly rate. And customer service just answered my call and transferred me to a voicemail after waiting 30mins for someone to pick up… This has been a terrible experience!!!!!!!!

Kelly was awesome

Theresa is the Best!!

Thank you Teresa for ensuring a great customer experience!

Very helpful!

teresa was very helpful

Kelly Very nice and good in customer service Thanks

Ms Kelly was so helpful..she was on the property and saw me struggle with a heavy tote and she was so kind to stop and help me. I've had great service with this company and will come back if I need storage again

This place is a great place to store !

Teresa was very helpful and helped me save $30 by showing me another unit.

TL;DR I definitely recommend this location. It's clean and the staff has been supportive and informative. I have been blown away with the customer service at this location. I've been a little high maintenance but they haven't batted an eye. Teresa especially has been helpful. I asked so many odd ball questions and not only did she know the answers to everything I threw at her she also offered information I didn't think to ask. She also went out of her way to help me out, when I lost something on the grounds. Without going into a lot of detail I'll just say the staff has gone above and beyond. With quick call backs, supportive staff, and a clean environment I recommend this location at least. Because I really appreciate the treatment I've received so far. Thank you so much for the help in these stressful times. I wish more people in customer service were like this!

Ashley was so kind and helpful! She made me feel like a valued customer!

Teresa was very professional and very accomadating.

Teresa at Public Storage on Gender road is awesome! I have never had a storage unit before and she was very helpful walking me though the process and helping me pick the unit just right for me! 😃 Thanks so much for your help and I'm glad to have met you!

Outstanding! Super clean - great location!! Teresa made checking in a breeze!!! Thanks!

I stopped in to inquire about a unit and some packing supplies. Ashley and Teresa were very knowledgeable and a great help!

the ladies here are so nice and friendly and they helped me out with very helpful information and the place is kept nice and clean i will recommend for sure to come her thank you Teresa and Jourdonna

Absolutely love this location!! Very helpful and caring staff!! You won’t be disappointed!!

Kel was an absolute delight and she was extremely knowledgeable. The process from start to finish went so seamlessly. I would HIGHLY recommend stopping by to see Kellie for all your storage needs.

Teresa & Kelly are awesome! Both know what they are doing & are very friendly!

I have never rented a storage unit before. I went in and explained my situation to a lady named Teresa and she helped me choose a unit that would store all my personal belongings. She explained everything to me and was above and beyond nice and went out of her way to make sure I got what I needed....Thank you so much Teresa! There needs to be more kind and helping people like you in the world! I will definitely refer my friends and family to public storage. Thanks again!

Teresa was an angel!!! Showed me great customer service!!!

The location is clean and well maintained. The new public storage app is very convenient

Teresa is always helpful. Her customer service abilities are fantastic. She's always a pleasure to interact with and has been exceptionally helpful.

Worst customer service ever. They stole a month's rent from me and then refused to return numerous phones calls and emails for an entire month before basically telling me "too bad." Find a better place to store your stuff. There's tons of better customer-friendly options.

Teresa and Prennisha were wonderful help. They were helpful, knowledgeable, kind, efficient and extremely pleasant to work with on the day of our move in. They made things easy and answered all of our questions. I highly recommend working with this team and location.

Teresa and Prennisha offered great customer service and I want to thank them for there kindness

I had a great experience with Logan and Teresa.

Teresa and Amanda were a great help in getting the space I needed. Thank you.

great customer service from kyana today. keep it up.

Very quick , efficient and freindly process by Kyana . It’s nice to meet people that do their job well ... and make you feel more like a friend, not just another customer. Thank you Kyana . Two thumbs up 😊

Brenda helped me get the right climate controlled location, and Teresa was extremely nice and answered every question I came up with! Fantastic!

Ms. Teresa is the best. Great service and always kind.

Very easy to get to and very secure. Kyana did a wonderful job of showing us around and going through all the info. It was her first week and she is doing great with customer service. Very nice and polite. Thank you for assisting us!!!

Brenda was super helpful, and answered all my question.

Facilities were spotless and the customer service, especially Teresa and Danika, was great. Highly recommend this Public Storage facility.

The facility was easily accessible to and from the storage unit. Teresa and Denecka was kind and professional, they answered all my questions. I would recommend this facility.

Teresa was very helpful in getting our storage set up and explained everything. Thank you. Joe Bidwell

Without a doubt Teresa is unquestionably the greatest! She exudes a level of professionalism and customer service the likes of which is missing in the world these days.

The facility was easily accessible to and from the storage unit. Teresa was kind and professional, she answered all my questions. I would recommend this facility.

Teresa was awesome to work with and so helpful!

Teresa was very nice and was a humongous help and had a great attitude, she always has a big smile on her face.

Teresa has great customer service, super friendly and the property is spotless. I’m glad I chose this location!!

Both women, Theresa and Simone, were extremely friendly. They helped me breeze through my paperwork. And they gave me all the details I needed to get into my unit. I feel confident that my belongings are safe with their care. I'd recommend this location to anyone.

Teresa and Vicki were a huge help great customer service!!

Wonderful, exceptional customer service from: Theresa Callagher, Pam and Brenda at: 4965 Gender Road , Canal Winchester, Ohio. Thank you ladies 🤗

I wanted to say "thank you" to Teresa for the friendly, welcome face I received when I walked into the store. Good customer service is what makes people com back again and tell others about the business. Etiquette does Matter! Thank you again!!!

Excellent service. Teresa very helpful person on this facility. Almost every time gave me more chance to stay at this storage . Friendly and simple. Also wonderful communication!!!

Teresa is so awesome ...she is ALWAYS going above and beyond with a very pleasent smile on her with politeness to help a customer. Example today I signed up for a storage unit and had cut my finger ..no problem Teresa had me bandaged up I no time time.This lady is a outstanding asset to the Public Storage Company and I hope they realize that.

Great storage facility and great customer service. Teresa was very helpful and friendly. Thank you for all your help! Property very clean.

Thank you Teresa for your professionalism, being kind and patient, going above and beyond to help me with a solution to my storage issue. You totally rock!!!

Cori and Teresa did a fantastic job helping me and answering all of my questions to a T I've never felt more important to a company and they both deserve 5 stars this is the cleanest store I've been to

Great customer service. Thank you Teresa for your help in answering our questions on storing.

Hey Now! Teresa is wonderful! Pleasent professional patient and very helpful. Very knowledgeable too! Thank you so much!

Quick and easy experience transitioning to my new apartment. Thank you Erica!

Mrs. Teresa did a great job and made it warm and comfortable well be coming back

Miss. Tareca lol I'm most likely spelling her name wrong but she was amazing she was nice and very kind I enjoyed her customer service top notch...

Wonderful staff, Daric was very helpful and overall made my experience at this facility very welcoming.

Queen was great. Very good in the knowledgeable of how the store works. Very sweet and professional. Very nice young lady. Keep her, promote her.

Teresa is the most sweetest professional woman I have met in a long time! She took time and compassion for me and my family! I recommend this storage center for all families is a family!

Staff is very nice and friendly and I want to give a extra shoutout to Mrs Teresa she has been awesome thanks so much

Just rented a storage unit for the first time. Sara (the customer service) was a life saver as she made my experience a pleasant and warm one. I really felt welcomed and am happy I chose this location.

Teresa and Quinn gave great customer service

Had to store my stuff here for my move

I had a GREAT experience at this public storage.. Miss Teresa and Sarah are very nice respectful ladies. They made me feel appreciated with no worries. I'll reccomend them to anyone if your looking for the best customer service. They are wonderful! Hands down..💯🤞🏾💯🤞🏾

Sarah & Teresa offered me excellent customer service ❤️ I would refer anyone

I had a very good experience with this storage facility. The managers Theresa and Sarah greeted me with a smile. Their customer service skills were impeccable. Very clean storage unit. They had the right size boxes and they took the time to address my needs. I would say they are very knowledgeable and they know the business.

Very friendly kind Ms Sarah was wonderful

Great service great customer service from Mrs Teresa. Made my storage and moving experience much better with a great attitude and Professionalism. I recommend this location for your storage needs.

Friendly and Polite

Teresa went above and beyond her duties to provide me with the best service possible!! I truly appreciate her waiting on me up until just two minutes before close time and still walking me through the unit prior to giving keys! She's an amazing asset to the company!🔥🔥🔥💯💯💯🙌🏽🙌🏽🙌🏽

I had a reservation for Tuesday but they welcomed me 4 days early so I could get moving right away. The process was very simple and I was walked through the whole thing. I was with the property manager named Teresa and she was just wonderful and so understanding. She showed me a unit that I chose and I didn't think it was a good fit. She didn't even hesitate to show me a different one. She was amazing at her job. I definitely recommend this place.

Teresa was a big help! Thank you so much!

Awesome place and great service

The best customer service I have gotten in a long time. Teresa went above and beyond to make sure I was happy with my experience.

Very Clean!! Miss.Teresa made the process easy and FAST! Her customer service is by far the best I've had in a long time. Best deal on this side of town that I found for quality.

Ok storage place

In over a 1 year of having a unit here, never had a problem. Phenomenal people there, highly recommend!

Great & clean place, Teresa she is always helpful. thank you Teresa

Teresa is absolutely wonderful and helped to make my experience to and from the storage unit a smooth and pleasant experience. I would absolutely return here again just based on Teresa and her exceptional customer service. She was always so patient and genuine. Great job Public Storage! Keep Teresa around for good!

Nice and convenient storage. Just the size I was looking for. Decent location. Mrs. Teresa has excellent customer service. She showed me everything I needed to know about my storage room. I really appreciate public storage at 4965 Gender Rd. Thanks Mrs Teresa. Enjoy your day hun 🙂

I was stressing terribly about my situation- I showed up there and Teresa was working- how calming! She was kind, patient and explained things. The things I store due to my situation are irreplacable to me. She helped reassure me that they would be ok in the climate controlled units they have as long as properly packaged. I have had to call her for random questions and concerns and shes so accomodating! What an asset!

This place has the best customer service I have seen in a storage center. Teresa helped my parents and I choose the best unit for a great price as well as boxes and tape for my stuff. I am a college student and the unit that I chose was able to not only fit my belongings but also my friends. It was very convenient since the college I go to is down the road. Like I said before as well Ms. Teresa was extremely polite, patient, and quick to get us in & out of there in less than 15 minutes. She spoke fluently and was a wonderful sales woman. Ask for her if you ever come to this spot.

Teresa was a big help! Excellent customer service skills!!!

Teresa is always a very big help great customer service! Teresa and katherine are always friendly

Good place to store. Used a couple of months.

My wife and I have had a unit @ this Public Storage location for almost 2 years now, and definitely wouldn't rent anywhere else. The employees are accomadating and helpful. We are always happy to see Teresa when it's time to pay our unit. She's always a sweetheart and makes making our payment as enjoyable as seeing an old friend!

Teresa was a big help need more like her...

Thanks a lot for the storage unit Teresa was very good and helpful I would recommend this storage space to anyone

Tereasa pam and Brenda helped me today with efficiency in everything ...great customer service from all three women most of they helped me make the best decisions with my storage unit...also Teresa has a great listening ear and personality ...

Teresa was simply amazing!! So kind and warm. Very clean and organized. I am very satisfied. Give that kind soul a raise!

Katherine was professional and excellent in assisting me with opening a storage unit, great prices and great assistant.

Great place, and great people!!

Juanita was very helpful and knowledge about my storage needs. Place was clean and very well organized.km

Teresa was amazing. I hope your boss realizes how great you are at what you do! Thank you for making our transition easy and without stress.

Mrs . Teresa is an amazing person and owner of these storage units . She cares deeply about her job and the people who rent , I don't want to go anywhere else be cause of her.

Move in was very easy. Place was very clean and maintained. Teresa was delightful and very helpful.

Teresa is a great customer service agent!!! this is a safe and great place to store your items. very welcoming, safe. clean and Teresa is helpful, patience, knowledgeable.

Katherine Weaver has one at 25995 Very nice

Always a friendly smile and a helping hand! Katherine has been so helpful and pleasant to deal with. We transferred our storage from a competitor because the facility was going downhill and the customer service was awful. We actually enjoy stopping in to make our payments and feel confident that our belongs are in good hands. We will highly recommend this location for as long as she is there.

Katherine was extremely nice I love that in customer service you don't see that very often

Hi, I stopped in to pay my bill, and had the best customer service ever. Katherine was professional and amazing. You should have more employees like her.

Was very pleased w the great customer service I reveived from Katherine weaver. She was a big help a very nice lady. Thank u

Raised rent only after a few months and was told because of market value the when checking online for the Same place the same unit is fluctuating cheaper than I pay originally and was told there's nothing they can do about it I Do NOT recommend coming here due to the deceit to lure you in and the raising of your rent

Teresa was a VERY VERY big help. Answered all my questions. Thanks again :)

Teresa is awesome!

Teresa is amazing! She went above and beyond to help us in any way she could. Truly exceptional customer service every time, thank you!

Johnathan was great and he really helped me get a unit set up in a fast and accurate way, great service and super friendly

My experience here has been great! Property managers Teresa and Katherine were extremely helpful and friendly! I will definitely choose public storage again if needed in the future.

It was pleasant talking to Katherine... she is very knowledgeable and professional. Deanna Kuria

Katherine is a wonderful employee, she provided information that I needed! Thanks Kathy your great! Will refer my friends to you

Teresa was friendly and helpful today...great place to store. Thanks Sincerely Anika

Teresa was a big help

Do not store your belongings here. Management is unresponsive. One of their "climate controlled" buildings had a mechanical failure which resulted in moisture/humidity which then turned most of our building into a mold infested place. We had to inconveniently take time off of work to be present as a third party went through our unit, threw out what was unsalvageable (including family heirloom pieces) and cleaned the rest. On top of this, our insurance will only cover $250 as the result of mold so we are losing roughly $1000 in valuables. Go elsewhere if you can as management is not taking ownership for this entire mess and they are unreachable.

Great place to store family belongings. Had issues, and they dealt with them expeditiously. Great customer service, Teresa is the best!!!!!

Mold everywhere everything trashed, my guess is there turning off the climate control at night trying to save money

the Property itself is very clean no problem there but the head management not the ones who are at the Property treated me very poorly! tried to use double talk! I was not properly explained to about by transfer of unit situation which cost me much additional money. unfortunately the head manager refused to take responsibility for it and would not even credit me for their mistake in my next months bill. we all know when a company says they are not set up that way it means they are refusing to do it. I know how they work. I’ve handled plenty of customer service. it’s not about they can’t, it’s about what they will or will not do. word to the wise be cautious! don’t let them take advantage of you!

Teresa is super friendly and efficient. Great experience.

Brenda was absolutely fantastic and made seeing and renting the unit as convenient as possible. Highly recommend it.

Teresa made the rental process fast and easy. Everything was explained in detail and the unit is very convenient. Highly recommend!

Really great service Katherine did awesome!

Katherine was so informative and helpful and getting us a storage unit. The storage unit was clean and so was the property. I recommend this storage facility to anyone. Just ask for Katherine, she is AWESOME!

This Public Storage is very clean and I have had a wonderful experience! The day I wanted to get my unit, I was in really bad traffic and I called to let them know. Then I called again and was going to reschedule my appointment because I knew if I would make it, I would be there 5 minutes before closing. The wonderful lady on the phone, Teresa, just told me to come down and she will set me up! Once there, I met Teresa and she is just an angel!! She was so nice and sweet and, as this was my first time getting a storage unit, explained everything to me and took me around even though it was already time for her to go home herself! I was really thankful! And like that was not amazing enough... a couple days later as I was moving my stuff into the unit in literally what felt like 100+ degrees, Teresa came and asked if we needed anything and got us a dolly cart which made the move in SO MUCH EASIER! Then she left and let us know if we needed anything to just let her know... THEN Teresa came back and got us cold water and popsicles!!! This was on a day with a bad air warning and it was so so hot out!!! That water and popsicles was everything we needed and Teresa went out of her way! Like I said, this lady is an angel!!! Thank you, Teresa! I definitely recommend this public storage!!

Teresa is fantastic and is always super helpful with anything I need. She’s a joy to see every time we’re in!

I was initially sent to the wrong location (via phone agreement with my mother) for a climate controlled unit. Teresa and Brenda were fantastic in helping me get to the right location and into a unit my mother was looking for. Great customer service rarely seen these days.

Easy access cubicles

The staff is friendly and made the process quick and easy. The unit was clean and ready for me when I arrived.

Teresa was fantastic, very personable lady with lots of wit and pride in her profession

Teresa is great she puts the super in superb. Her customer service and personality is phenomenal. She always makes me and my boyfriend feel welcomed when we visit our unit. Did I mention she makes great coffee? Thank you Teresa. Sincere The DD's

The best public storage my husband and I have ever dealt with by far! The absolute greatest employees work there! ~*Teresa*~ is accomadating, helpful, kind, & informative, as well as friendly and understanding. Seeing her when we pay our unit each month is similar to how you feel swinging by to see a friend for a few minutes! Couldn't imagine dealing with better people! This 'Public Storage' location is a clean, safe, secure place with great people, and good deals.Theres no way we would ever consider renting anywhere else!

Teresa took my payment today.. nice store.

Super quick and friendly service, will definitely recommend

It is a great place to store things. It's cheap and it is an easy process. It is very hard to get a hold of anyone there.

The facilities are clean and the staff is courteous and professional!

Storage manager Teresa was very nice. Explained everything that was offered and shared other products, while helping me obtain a unit at Public Storage. She was quick.

Great customer service!! Both Pam and Teresa were awesome! I would recommend your services to my friends. You don't get good customer service, and you should. Awesome ladies!

Teresa was PHENOMENAL! I am currently moving from Seattle, WA to the Columbus Ohio area and having to handle a million things and make many many decisions...she made the task of getting a storage unit such a breeze and helped me check one more thing off my To-do list! Thank you Teresa!!! 😃

Worked with Teresa and Katherine, they were both great got me the right size room for a good price and a cup of coffee too, lol. Very clean and we'll maintained facility.

Teresa and Deric were friendly and most helpful. The prices were great and the coffee wasnt bad either!

Flo was really wonderful and help to me. She was pleasant and very funny! That is a quality that has been lacking in customer service throughout the Columbus area in my opinion! It is already disturbing for the reasoning of me renting a storage to begin with. But Flo made my day with her smile :) Oh and my space was clean ;)

Teresa ROCKKKSSSSSS!!!!!!!!

Store number (#24338) I have had nothing but a wonderful experience everytime I have had a question or concern Pam and Brenda have been quick and truly helpful anytime I needed assistance! I couldnt have picked a better storage facility! Not to mention the rates are very realistic and budget friendly when you are in a transitioning period in your life thank you Ladies! -Amber

Teresa was very helpful & patient helping me find the right size storage for the right price great customer service very clean and friendly environment teresa is very sweet and i thank her so much GO STEELERS

Teresa was awesome very professional and friendly she deserves a raise.

Teresa was great! Very helpful and polite

Teresa provided great customer service. She was patient and made sure I understood each step in the process. The storage unit is very nice and I am looking forward to a long relationship with this company.

Morgan was amazing! She was very helpful and personable!

Came in to get a quote on a unit and Morgan was more than helpful! She showed me a couple different sizes that would meet my needs and told me that I could even go online to make a reservation closer to my move in date to ensure that the space would be held for me. Thank you Morgan!

Love this place!

Great place to store and Morgan was so sweet and very helpful

Morgan was a very nice girl i will deffinetly recomend this place to my friends 😀

Morgan was very helpful, and made the entire process easy and simple. Great units, affordable prices.

Juanita was very courteous and very quick !

Matthew did a great job! Made it quick and painless. Would definitely recommend to anyone, have a really great guy there! Helped me with knowing exactly what size unit I needed and explaining the entire leasing situation. Worked out perfectly!

Morgan was amazing. The property was very clean. Came in to see a 5x5. There were none available but she took the time to show me different sizes so I can get an idea of what I'll need when I move in August. Great asset to this company. Will definitely be storing at this property!

Juanita was great! Quick and easy process!

I went to your office in gender rd in canal Winchester oh and the women that was working there was real nasty told me that they was closing and go down to the next one it was 5.00 they close at 6.00

Came in because i forgot my gate code. Morgan was incredibly helpful.

Juanita was great in solving my storage needs!

Juanita - great place to store your personal belongings for a reasonable price.

Came in on spur-of-the-moment over here on gender Matthew was helpful kind and polite answered all my questions great service

Good service. Very helpful . Credit to Matthew.

Morgan was very helpful and very nice when renting a unit today. Made for a very quick and easy process.

Dee Ann was great to meet & work with, especially during such a stressful situation. Thank you.

Was very impressed with this facility, and Dee Ann Carver was very helpful. She helped us figure out what size unit we needed, as well as going through the whole process with us.

Rented a unit to prepare for an upcoming move. Teresa was very helpful in getting me set up. She answered all my questions. A good experience. Glad I rented from this Public Storage location.

Very professional staff. They were very accommodating.

Dee Ann Carver is the best to work with. She's so helpful and goes above and beyond in finding what you need. Great storage place!

Great place and Dee Ann is the best she stayed and helped me and my mom with the storage even when it was time to close

Dee Ann Carver was very polite and helped us with everything we needed we will for sure be back

Dee Ann Carver was so nice and helped our family very much even helped us look at buildings in the cold thank you Dee Ann

Great storage facility with great staff. Dee Ann is amazing and a workhorse! She walked me through the entire rental process and always had a answer for me when i had questions about their units. Great customer service.

DeeAnn was very helpful. Site is very clean and secure.

I noticed an increase in my monthly rent. While I was signing papers and getting my code, Veronica who was very helpful informed me that this rate would be locked in during my time here. Well I noticed an increase of around $13.00 this month for my rent and when I called, the property manager was rude and said they can raise the rent whenever and if I had an issue, call the 800 number. The property manager states that I only got the special for one month and reality, I have had the special since June 2016. I do like the location, but make sure that you verify everything. I contacted the 800 and spoke with Brittney and she was very helpful and explained everything to me which I expected the property manager to do. Due to this issue, I will be leaving very soon.

Miss Dee Ann Carver was such a great person to work with today. She not only has a great personality but she was able to help my wife and I as we couldn't agree on a unit size. Awesome customer service.

Dee carver was very helpful and really nice. She always had a smile on her face and helped with the million questions I had with no problem.

Talk about an awesome experience. Dee Ann Carver was the sweetest person. I was having a rough morning and she instantly helped to brighten my day and was super helpful.

Dee Ann Carver was really friendly, everytime I go to this location I received 5 star treatment. Excellent job ladies!

Good place to store your thing clean and secured

Very friendly and welcoming staff!!! Everyone should stop in its definitely worth it!

Dee Ann Carver had such an beautiful welcoming smile as soon as I walked throw the door! Excellent customer service a outstanding friendly person!

Dee Ann was very knowledgable and friendly. She was able to answer all my questions and assist me in getting my storage unit set-up.

Jill provided excellent customer service! I'm helping my boss move and needed moving supplies. Jill helped with the size of boxes I needed and even went to the back to get extra boxes for me! Thanks Jill!

Brenda was very kind and help me with all of my questions.

I was very satisfied with the service given by Brenda. She was very helpful throughout the process.

Veronica was very helpful at explaining everything and made the process quick.

Everything seems confusing at first but then Veronica helps to make things smoother. Answered all my questions and would recommend it to others if I knew anyone who needed their services!

Ariel was very helpful in explaining the contract and fees and about the property. Which was easy to understand. This made my day.

Customer service was incredibly nice and extremely knowledgeable about all aspects of the storage lockers. Ariel made signing a lease a very simple and straightforward experience.

Stopped in to make a payment don't have a unit here Ariel was nice and helpful.

Arial was very friendly and helpful and very kind about helping me with my lock on storage. Keep up the good work

Ariel was very nice and helpful.

I'm going to miss you Monica! Thank you Brenda!