Public Storage Self-Storage Units at 3420 Niagara Falls Blvd, North Tonawanda, NY

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Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
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5'x5'Online only price$ 43/moSmall 5'x5'- Outside unit
- Drive-up access
$ 43/mo $57Best Price Label -
5'x10'Online only price$ 48/moSmall 5'x10'- Outside unit
- Drive-up access
$ 48/mo $64Best Price Label -
5'x5'Online only price$ 60/moSmall 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 60/mo $79Best Price Label -
10'x5'Online only price$ 65/moSmall 10'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 65/mo $86Best Price Label -
10'x10'Online only price$ 85/moMedium 10'x10'- Outside unit
- Drive-up access
$ 85/mo $113Best Price Label -
10'x10'Online only price$ 92/moMedium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 92/mo $122Best Price Label -
10'x15'Online only price$ 96/moLarge 10'x15'- Outside unit
- Drive-up access
$ 96/mo $128Best Price Label -
10'x20'Online only price$ 98/moLarge 10'x20'- Outside unit
- Drive-up access
$ 98/mo $130Best Price Label -
10'x40'Online only price$ 150/moParking 10'x40'- Uncovered parking
$ 150/mo $200Best Price Label
Nearby Self-Storage Locations
Self-Storage Near North Tonawanda
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
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Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
North Tonawanda Storage Units Near Niagara Falls International Airport
Storage units in North Tonawanda are located between Nash and Rule roads, less than 5 miles from Niagara Falls International Airport. Indoor climate controlled storage units and outdoor storage units with drive-up access are available in a wide range of sizes.
Errick Road Elementary families can store all their recreational gear in a 5x10 storage unit for play at nearby Fairmount Park. Behind the things you use all the time, store holiday decorations and off-season clothing to keep your home closets from overflowing.
Small businesses along Niagara Falls Boulevard can store excess inventory, marketing displays, filing cabinets and power tools in a 10x10 storage unit. Everything will be close by whenever you need it.
An outdoor 10x15 storage unit with convenient drive-up access is ideal for kayaks, canoes and standup paddleboards. Loading and unloading is easy, which means more paddling trips. You�ll find a kayak dock about 3 miles from the storage facility at North Tonawanda Botanical Gardens.
Homeowners near North Tonawanda Senior High that are planning to remodel can store five rooms of furnishings in a 10x20 storage unit. These large storage rentals are great when relocating as well.
North Tonawanda Public Storage has storage solutions to fit your needs.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 258)
Joey was great and professional
Fantastic. Joey helped me with everything I needed and than some. Amazing customer service and the facility is very clean. 10/10 recommend
I was helped by T she was very nice no complaints
T was very helpful. She knew exactly what size storage shed I needed.& answered every question that I had
Process was easy and T was fantastic at explaining the process..
Joey is awesome helped me with my move the entire way !
T" was terrific with setting up my new space. She was so efficient, that everything took only 15 minutes from start to finish. She also was very kind, respectful, and answered all my questions. I am glad to know I have her to go to should the need arise.
Joey was very profesional
Joey was super patient and very helpful and made things easy for us. Thanks!
Joey was awesome
I had a great experience dealing with Joey at this public storage location in North Tonawanda. He was very helpful and very personable. Now a days it’s rare to come across someone like him. He provided exceptional customer service. Definitely recommend using this storage location.
Joey was professional helped the entire way
Joey was professional helped with parking space
Joey was professional helped me all the way
Joey was great helped the entire rental process
Fast reliable service.Many thanks Joey.
Joey was a big help and gave me great customer service
I’ve been a customer for a while now but never dealt directly with any employees until recently. Joey has amazing customer service and made moving into a new unit very easy. I definitely recommend this place to anyone who needs storage due to the great customer service and help I received here!
We needed a place to store our RV for the winter. Joey was so super helpful he took us out back and showed us which spaces would fit our RV. He was helpful & answered all of our questions!
It was great this guy Joey down there is something special he helped a lot the place down there is amazing
Joey was great and professional helped me with my move and made me feel comfortable the entire time
Joey was great helped with rental all the way
Joey was great
Great Service an always ready to help
Cool
Joey was professional helped
Joey was great
Joe is the man , he was so help full. I would recommend this storage
Joey was professional
Joey was a professional helped us all the way
joey was great
Property well kept great customer service would recommend
Joey was professional
Joey was grear helped the entire way
Joey is amazing he was very helpful and friendly. He answered all the questions. Highly recommend speaking with him.
Joey was professional
Joey was very polite and very helpful
Joey was very helpful on me gettingy storage unit set up
Joe was extremely helpful. Facility was clean and maintained.
Awesome customer service from Joe D. Been with public storage for couple years and loved every interaction
Joey was professional and easy to talk to helped every step of the way
Joey was great
Nice storage units
Joey was very respectful and helpful
I called up and was asked to shoot to the location and did that! Both Joe D and Joe S have been taking care of me through the process and I couldn’t be happier with both! They are respectful and kind gentlemen and it’s refreshing to be taken care of in that matter! So far my experience has been awesome! Thanks to both Joes! I appreciate you both! PEACE
Joey gave me great service very respectful
Had a very disrespectful employee call me white trash and threaten to call police on me for trespassing...I rent 2 units.. how tf am I trespassing with a gate code and keys??? Also I've had my units for just slightly over a year and already had 2 rate increases. Looking somewhere else that won't take advantage of people already down on their luck
Rented online Joey helped me each step of the way !
Excellent service by Amanda! In and out in just a couple minutes and had everything taken care of
Helpful staff when needed. Reasonable prices. Pretty clean site
Joey is the man! He answered all my questions, showed me around, and was very friendly!
Had some questions about storage options and fees. Spoke to Joey and he was able to clarify everything I need. My mans knows his stuff. Would recommend anyone to go see him if they're looking for storage options
Had an outstanding experience,the manager Joey was super helpful,I highly recommend them
Excellent Service! Joey went above and beyond answering every question I had and was very professional!
I just had to write a review because we had such a wonderful experience working with Joey who helped us determine exactly what size unit would work best for us and our storage needs. He was so patient and attentive. Excellent customer service! Definitely recommend!!
Friendly staff. The Manager Joey even helped me with my things! Really happy I chose Public Storage to store my precious valuables
Joey was great rented two units clean and very affordable
Joey from public storage in wheatfield ny is a great help when planning and making a move to rent from their facility. Would tell anyone looking for a fair and safe storage unit to talk to joey.
Rented extremely easy joey is professional
Nice storage unit. Send kinda safe. The one gate is broken.
Good location
Joey was very knowledgeable about his work and was very professional I had a pleasure working with him.
I’m beyond impressed with the Public Storage professionals at the 3420 Niagara Falls Blvd location. Joey and Karimar were extremely informative about all aspects of the storage unit and extremely patient with my husband, Jimmy as he navigated the online application. They really put our minds at ease with our possessions. I would highly recommend coming to them for your storage needs. Overall, my husband and I have been very happy with the friendliness of all the Public Storage employees that we have encountered.
Joey did an amazing job helping me with finding a storage unit he is very respectful and knowledgeable.
Joey the manager is very helpful. Their staff is very friendly.
Joey was very easy to work with and very helpful. He made the process quick and easy. Highly recommend!
I have been with this company for 6 years and my property was in good condition when l finally took it out. The current staff have poor customer service and negative energy this will eventually sends customers away.
Rented 515 shoveled and awesome service
Joey was great helped me with rental made me feel comfortable with storing with them
Joey was an incredible help in securing a storage unit for me. He is very knowledgeable about eRental service and ins and out of managing a storage facility. I found him to be polite, professional and honest. Thank you Joey.
Friendly, fast and helpful!
Very pleased with the service and staff. Had an issue and the district manager Matt immediately took care of it.
Pretty dope. Really clean place
Joey was incredibly helpful setting up my account. Very knowledgable. Thank you for making the sign up process much easier. Mat
They raise the rent mid winter,. I thought we had a contract, with a locked in price.
Transfer from space made easy by manager joey
Professional, friendly staff and excellent service.
Spoke to a man named Joey who had great customer service and was able to answer every question i had and point me in the right direction to store my belongings with these guys❗️ I would highly recommend this place and Joey
All around good facility clean and would recommend. Employees seem knowledgeable on questions you might have about your storage needs
Joey was amazing, helping us over the phone with a stressful long distance move!!! Thanks!!
Really had a pleasent experience here. I worked with Joey who helped us determine exactly what size unit would work best for us and our storage needs. He even came out several times to ensure our move was going well and we had everything we needed. I really apprecaited the responsiveness and care that was demonstrated at this location.
Great customer service. Called to get a quote on storage planing on moving soon to a smaller place temporarily, had the pleasure of talking to Joey the manager on duty. He was very friendly and informative. I had lots of questions he was able to answer them all for me.
When i called for information joey was verry plesant and answered all my ?'s throughly
Unit is clean and the hours are good. Just be prepared for an additional $60 during check in than whatever you were initially quoted (extra insurance, overpriced lock, and activation fee) - frustrating to say the least
Friendly staff
This public storage is the best place to go to ! Very fair price ! I've been with them for 5 years now and I know my property is safe and in good hands with them! The customer service is outstanding and the workers are very kind! I couldnt believe it! I needed help the one day and I believe the managers name was Joey!? Please excuse me if I'm wrong ... but he knew exactly what I needed to hear in answering my questions and gave me the best services I could have asked for !
I called to get info on a storage unit the young man Joey I talked to really knew his stuff about the units. He answered all my questions and helped me out a lot. Great customer service. Public Storge I really hope u know that u have one hell of an emmplyee Thank u again Joey
Had the unit for about a year, no problems and affordable. Would recommend.
Wish they would stop raising the rent EVERY YEAR!!! 😞
Friendly. Adequate
I had a great experience, Joey is a very good customer service representative. I was in the area pricing units, and so far hes the best with the best prices.
Great people to deal with
Joey the new manager on site is amazing well knowledgeable on storage and answered all of my questions I will be storing when I come there in April
I called for information on storage and that the manager Joey on duty was very pleasant!
Mandatory insurance that increases the cost should have been closed prior to my arrival. I would have made another choice.
Kim was a great help
mm mm my mm
Great service!
Very clean and secure. Leigh was a huge help, and walked me through everything. Great storage place, great people and convenient location.
Tim was the greatest help, he explained my insurance policy and outlined all my due dates and requirements in renting a unit. 10/10
I was able to manage securing the storage unit all via the website. Everything was clean, easy to get in/out, and had no issues. Very thorough customer service.
Typical storage facility, exactly what I expected. The prices are fare
A large part of my investigation re: where to store my vehicle was performed halfway across the US over the phone. Not an optimal scenario, but I was unable to handle this dilemma any other way. When I arrived into the WNY area days after one conversation on the phone, the space described was available as promised!! I was even provided with a choice of which space I felt more comfortable with. This Public Storage location is definitely worthy of my future business, as well as my recommendation to all my friends and family. Thank you Chris for your professionalism and attention to detail!! This is another exceptional experience with Public Storage deserving of a perfect rating! This Tim I had the pleasure of meeting Tim. Again I stored my RV, and again I was perfectly pleased with EVERY aspect of this experience. Tim was professional and kind, my RV was safe with no untoward events occurring and AGAIN I would recommend this facility HIGHLY!!
Nice place, well secured. Easy access. Flexible hours.
Just needed a short term rental. Tim and staff very helpful. Would rent from these folks again.
Tim was great! He went out of his way to help me get the best deal! Definitely one of the best employees!
Very clean and nice. Tim did a great job showing me around and helping out with all the paperwork.
Good customer service there Tim was very helpful and polite and helpful with questions I had and made me safe there
Nice clean and Tim is so friendly and helpful and will make you feel comfortable
A++
CLEAN & COURTEOUS EMPLOYEES
Joey was so helpful, awesome customer service. I was going through something and he was there for me 100% and made me feel better. Very perfessional and knowledgeable. I am very satisfied
Tim is such a nice and caring worker! I needed help with a storage unit, he hooked me up with one that suits my needs and told me how the system works to be sure I wasn't overcharged. I would always recommend him and public storage to anyone needing offsite storage like me!
Tim is very helpful and friendly. The facilty is clean and well maintained.
Vary clean and nice and easy process
Tim provides great service
The best storage facility in the area; helpful and knowledgeable.
Helped a friend and was great friendly service there also
Had an employee by the name of Joseph strange help me out and he was exceptionally knowledgeable and thorough with his ability to help me have a satisfaftory experience!
Small closet lockers cost around 90.00 a month.
We received excellent service and advice from Chris and Tim at this Public Storage facility. Highly recommend this location to everyone looking for storage and/or moving supplies.
Very friendly staff thank you Tim for your help.
My service at public storage has been great I couldn't be happier .Rebekka was very helpful. !!!! Beware who you do business with sold all of my property things that I have collected since I was 23 years old missed your chance to save my belongings buy one day even though I was calling them for 3 days trying to get in touch with them like I said please beware where you do your business you can't trust anybody
I rented a storage room from them about a year ago. When I called to reserve a room that would fit all the stuff I needed to store the employee on the phone found me a discount on a room that was a little bit larger then what I had called for, for the same price as the smaller room. He also found me a discount on the first month and down payment. When I went to the office they were so friendly and helpful. He let me know I needed to buy a few small things to keep the moisture out of the room, I was so happy with the service I had received I told my cousin who was moving out of state and was looking for a storage place too. My cousin and myself are very pleased with this company. I have and would recommend Public Storage again in the future. Also the room was nice and clean and heated in the winter time! They are a great company focused on customer satisfaction.
Quick and easy! Chris was great!!
Chris was fantastic! Very knowledgeable and helpful throughout the rental process!
Go see Chris the manager, he hooked me up with a great deal! Thanks so much!
Rooms should be cleaned after each person leaves them before renting it out again. Ours had a ton of garbage in it
Very nice tim was awesone with his job
Chris was very helpful when I stopped in to get packing supplies for my move.
This storage place is too far out for me
Clean and secure, on site management very courteous.
Was back at my unit, and the manager came up to me and asked how everything was going and I told him can’t complain. The unit is convenient, as I come here often, the property is clean and staff is friendly. I would recommend to anyone
Customer Service is extremely great.
Just got a storage unit. Process was easy and smooth. The managers chris and Marcellus have been excellent. Go here for storage.
Increased the price of my storage unit by $40 without any notice. Also, the location is not secure, the fence is lacking and there are obvious places on the back where anyone can just walk in...
Chris provides OUTSTANDING customer service. He was very friendly and informative and took care of business quickly. Highly recommend this location!
Tim was extremely helpful for helping my grandma open her storage unit!😊👍🏼
I stored my bike here for 4 years. I never had a problem, as I had no where to put it. The place was always clean and service was always spot on. I would recommend to anyone as they made it seem less for the time i was there
Awesome experience. Nice units. Staff is very friendly and professional. Wide range of quality packing materials at a very reasonable price. Definitely recommend!
I simply had a short-term storage need (only 9 days in total), and they were extremely accommodating. Chris, the general manager, was extremely friendly and helpful in showing me my unit, explaining the costs, and I felt very comfortable using them as my storage need.
Great place. Very informative staff. They have all kinds of supplies you could need. Very happy with my choice of storage facility!!
Customer service was great! And the size was perfect for everything! Ty
Very knowledgeable and helpful. Wouldn’t go anywhere else! Clean units and Chris definitely makes sure you know what’s going on and how everything works!! Couldn’t ask for a more welcoming place to store our stuff!
This was my first time renting a storage facility but Chris and Marsalis answered all my questions over the phone, they made it easy with a reservation, because I wasn’t ready yet, when I did arrive it took about 10 or 15 minutes they showed me a very clean storage area and I move stuff in right away, thanks again guys
Friendly service Quick account opening
This is my first time renting from here and Chris was very helpful in explaining everything to me and my husband. I had pick a much smaller unit that would not fit all of our things but Chris showed all of the sizes that were available to us and then we chose the one we wanted. I would definitely rent from here again. Very nice, safe, clean, and friendly. Reasonable prices too. Thank you Chris for all of your help today. 😁
Just purchased a rental space from Public Storage this afternoon. Chris, the manager, was extremely polite and professional. He made sure I was taken care of and went the extra mile to make I was purchasing the correct unit, which in the beginning I was not. Ended up saving money. Can't be mad about that! Thank you Chris for all your help! Already a happy customer.
The manager Marcellus always provides excellent service when I visit this location and makes sure that all customers are well accommodated for. He is very friendly and understanding, I will definitely continue my service here!
Only complaint is they plow the snow right up against your unit door. Shoveling through 3 feet if snow when you are disabled is not fun and not worth $150/month in storage fees.
Rebekka has been very professional, friendly, and knowledgeable representative to work with since day one. Highly recommend this location.
Rebekka saved my christmas . Thank you soooooooo much
I had just hit the "Enter Key" requesting information when my phone rang to follow-up. Rebecca was very friendly, knowledgeable and offered advice on several options I hadn't even considered.. She made my experience quick and simple. First impressions mean a lot as they typically indicate how you will be treated in the future. Overall great experience so far.
Needed a space asap - the facility manager could not have been more friendly, fast, and efficient with getting me in place. Very Happy I chose this location - would and will recommend to anyone.
Rebekka was very helpful and made the process go very quick I appreciate her help
How much is a unit a month?
Rebekka was very helpful in getting my company an additional storage unit.
We had a wonderful experience for 3 years and never a problem would recommend to any one!! The staff is wonderful and Rebecca is super nice and helpful!
Rebecca was very friendly and knowledgeable. She made my experience quick and simple. She explained various products to me but didn't pressure me to buy them. Overall it was a good experience.
Rebekka was very helpfull and nice
Super easy to setup. Very nice and friendly staff! Would recommend
Rebekka is the best. She was very patient. Big accent to company !!
Rebecca was fantastic at taking care of any issues/concerns I had. She was pleasant and efficient.
I've had a storage unit here for the last 5 months and have been very pleased. I had the biggest unit available and didn't have to pay much which was nice. Rebekka at the front desk was very kind as well and helped me vacate the unit very quickly.
Rebekka helped me again today! She signed me up last week and it has been a great experience. The unit is perfect size and access has been really easy. I was in need of some boxes and blankets, she pointed me to right products and I got exactly what I needed!
Rebekah was extremely kind and very helpful!
I have stored at this location for a few years now and I needed to get a bigger space. The manager chris was more than accommodating by getting a unit that was only 2 spaces over from me. I would recommend to anyone as they will go the extra mile for you
Cool
Location is good, hours are good, staff is great. What more could you ask for?
I've had nothing but GREAT service sense I called the first location speaking to Ruth getting me the best storage unit for me and getting me the best price! She sent me over to Chris Elliott at the wheat field location where I received even more GREAT service. He did a great job explaining everything I needed to know and everything was done with a smile! 5/5 rate for me!!!
We have been a customer of this location for over 5 years. Every few months the rent goes up - so I would NOT recommend them for long-term storage as we have needed. We have talked to them about lowering the rate but claim there is nothing they can do. If we didn't have so much stuff in our 10x15 unit - we would have already moved somewhere else to save money. No perks for long-time customers. For a long time their security cameras were hanging by their wires and were visibly full of water before they were finally removed all together or fell off, who knows. The gate frequently breaks and is left open, but I don't really blame them for that. There is very little light up front at night so finding where to pull in can be challenging when dark. Overall rating = Meh.
Awesome place for Storage for An Excellent Deal
After finding out that my rent was going up again I had decided that I was going to find a cheaper one somewhere else. Chris worked with me in finding a smaller unit that all my stuff would fit into for half the almost half of what I was paying. Save me bunch load and kept me as a customer
awesome customer service would recommend
Great customer service. Quick, convenient, very professional.
My husband went to this location and got some storage space about 2 weeks ago and he says that the associate Marcellus was extremely helpful. We really appreciate it!!
Clean location. Excellent service and the staff was very courteous and helpful. Highly recommended!
Decent location with plenty of clean storage. Staff is very helpful with my needs.
Karen went above and beyond to assist me as best as she could. Unfortunately the toll free customer service was dismissive in her demeanor while informing me that the rate increase was non-negotiable. Absurd considering the current rate to rent that unit was $11 cheaper than they demanded from a current tenant.
Chris was super helpful and accommodating when we had prospective buyers from out of town here looking at our RV we had for sale. 9 pm on a Saturday night and Chris offered to open the gate if we needed it and let us know we could relax -he was there to help ! RV sold! We will recommend Public Storage to all our friends! Thank you!
Chris helped us out Saturday night when we were meeting out of town buyers for our RV! It was getting dark and almost 9pm and we had pulled to RV out to the parking area out front so our buyers could take their time looking over the unit. Chris offered his assistance and said he would keep the gate open for us if we needed to park the RV in our spot again. RV sold! we appreciate Chris's wonderful attitude-we'll be recommending Pubic Storage to our friends!
Chris is the very best at providing service from checkin to checkout. We have stored motor home during summer months for 4 years, and each year he conducts all business very efficiently and completely. Without a doubt, we feel our property is in the best of care. Public Storage has a god man at this location. Thanks Chris, Ross Bamford
I was overly pleased with the customer service I received from Chris at the Public Storage. I was running late crossing the border, with a vehicle being delivered to the Storage. As a first time renter at this location. Chris went the extra mile for me. By staying past business hours, to make sure I could rent my unit and still walk me thru the renting process. Chris did not rush, he was very professional to make sure I understood the contract details. Highly recommended, top notch Customer service. Thank you again Chris..
Great place to come and store stuff
All positive!! I was delayed in arriving at the facility until just after 6:oo pm but Chris waited for me to arrive then courteously prepared the requisite paperwork, reviewed procedures and conducted me to my storage location. He did not rush the process and was in my opinion , very thorough. As a former employer, I can say with sincerity that Chris is the type of person any employer would kill to have on staff, Hang on to him Public Storage!
Chris did a great job assisting us with our rental space. He is very knowledgeable and he has a commitment to the safety of his customer's belongings. We felt comfortable using this facility.
Customer was exceptional. Ask for Chris. He'll take great care of you.
Absolutely met all our needs. Super clean units. Service was excellent. Made sure we were completely satisfied. We will be using again!
I have been with public storage for 5 years and just recently needed to transfer to a bigger unit. Chris and his staff were extremely helpful in the transition. I was sick right just days after completing the paperwork on the transfer, and I was thankful they allowed me a couple of extra days to move to the bigger unit. Where my unit is the climate area is well lit and even had the push cart handy to get the stuff from one unit to the other. Thank you public storage for making this as easy as possible. I would recommend them to anyone I know as they have taken care of me since day one.
I have stored my vehicle every winter for the past 10 years from November to March. The service has been great each time I have come in to rent and I have no complaints. I would recommend them to anyone.
I rented here last month, as I needed somewhere to put the belongings from my sisters house. The house needed to be sold on short notice, and we needed somewhere to put the furniture. The staff was very friendly and helpful and got me through this hard time. The rental process was not hard at all and quite easy. I would recommend them to anyone
I have stored here for over a year and this is the second time I've been at this location. Chris has always been there to talk when paying my bill every month and I would recommend this place to anyone
Good customer service, easy in & out, everything went very well, no surprises. All fees were what they were quoted.
Chris was extremely helpful! He went above and beyond to make sure I could get a storage unit in time for an out of town move. He even stayed after closing to be sure we were all set to get our stuff moved in. He helped a stressful time be much more pleasant!! This wasn't the closest public storage location for us but worth the extra few minutes drive for the outstanding customer service!!
Chris was helpful and welcoming. Answered all our questions plus some we hadn't thought to ask. Made sure we were aware of everything the store has to offer. Fast rental experience.
From start to finish, my personal experience with Public Storage and their employees was absolutely wonderful. As a first time customer, with no prior storage unit rental history, I anticipated a negative experience. However, when I called the toll free number to inquire about unit availability, pricing and how the rental system operated, I was pleasantly surprised. Agent "Lori" was friendly, knowledgeable, communicated clearly and was easy to understand. She took the time, during my very hectic day to answer questions, made recommendations and located a viable unit meeting my needs. The unit was confirmed and the next step was to speak with the Property Manager at the location. The next day, I talked with Chris Elliott on the phone and arranged an appointment to meet at the location that afternoon. Perfect! Chris was very informative, easy to talk to, knowledgeable, offered other product options to protect and store my possessions, showed me the unit, how to use the lock, explained the entry/exit systems and generally all I needed to know. He made the entire experience very enjoyable and actually made me laugh and smile during the appointment. My days leading up the decision to rent a storage unit had been very stressful. Chris helped relieve my worries and brought smiles to my day...which made me feel so much better. I plan to begin moving items to the unit shortly and feel a strong sense of relief with the selection to use Public Storage. The employees are great to work with and I have no doubt Chris will take care of any questions; as the process moves forward.
Chris is very on point, precise and helpful. Had a great experience and look forward to future business there! Thanks again!
Great customer service, fast and easy for getting a storage unit. Clean and affordable as well! Definitely recommend to anyone!
Great place to rent from. I had a unit with them for many years until I bought a house. The manager Chris was extremely helpful - polite, professional and friendly. He would always go the extra mile to help. Any questions or concerns I had were always addressed and fixed. I couldn't ask for a better place to rent from.
Chris Elliott is an extremely helpful and patient man. His customer service skills are top notch, he went out of his way to be accommodating and has been a pleasure to work with. Thank You to Chris and Public Storage - I will be recommending both to family and friends in need...
Absolutely excellent. Chris Elliot was very nice, very professional, and very helpful. I was in and out in like les than ten minutes.
I have rented from this company for 4 1/2 yrs now. The grounds are clean and close to major interstate roads and auto repair shops and stores. The employees are very nice and helpful .Chris always tell me of any changes that occurs, one month in advance. He also call me if anything happen to my RV stored there. I like the fact that a custodian live on the grounds to watch over the property. Thank you; Chris for excellent service. Gertrude
I rented a vehicle space today, the Manager Chris Eillott couldn't have been more helpful. I have difficulty walking and Chris walked nice and slow for me. Showed me the space and explained everything. We went back to the office and filled out the paper work, where again he explained everything. Mr. Eillott was very courteous and knowledgeable. You should be very proud to have him as your manager. His costumer service is great.
I rented a storage space today, and Marcellus Eccles couldn't have been more helpful. he was very courteous and explained everything in detail about the space lease. Marcellus was very friendly, knowledgeable, and gave great customer service.
Had a very good experience with "Casey" the leasing agent. He was extremely knowledgeable about the lease and the property. He showed me the property and demonstrated access issues. I was very pleased and the price was good.
We stopped in today to inquire about a storage unit and ended up renting one on the spot. Chris was very knowledgeable and showed us a unit that met our needs. We were able to purchase a strong lock to use immediately. This was our second storage facility that we visited today. We are pleased with the location, the unit itself and the service we received.
Friendly and efficient service, got the job done with minimum of fuss.
I came there to buy some boxes and such and the service was great. As I was helped right away and got what I needed. I was moving from my apartment to another one and had no idea where to begin. I would recommend this place to anyone and would go back if I ever moved again. Thank you public storage
I was very pleased with my experience in renting a storage unit at the Public Storage facility on 3420 Niagara Falls Blvd. It was my first time using a facility of this nature and Chris Elliott guided me through the process and made it very easy. I would not hesitate to recommend this facility to anyone looking for off-site storage and will contact them again myself, should the need arise.
Very good, professional service. They made me a very happy customer!!! Safe & secure.
The staff person who helped us, Alisha, was courteous, helpful and professional in preparing the paperwork for rental of a storage unit at Public Storage. She also advised us of the rental "specials" that were available, which represented a significant savings over the regular cost. The unit was accessible and clean, and we look forward to storing our items there beginning this weekend. So far, our experience at this Public Storage facility has been excellent!
Chris did a great job explaining all of the rental details and showing us the storage unit.
Chris was very helpful!
Excellent experience. Chris made it easy.
The service that Chris gave us was very thorough and helpful. Although we were assisted by a new employee, Chris was there at all times to make sure things were going smoothly. The storage was very clean and we had no problems with the service we were given. With reasonable prices, I recommend using this pubic storage.
I would like to say I had the most wonderful person help me change my payment plan , Thank You very much you were so helpful ....
I've been storing here for about 9 months. It is in a great area love it!!
from the moment that i arrived at this storage unit i was treated with a great deal of respect and courtesy. chris and his staff have been very helpful as i needed to upgrade to a larger storage unit after moving some of my things in and realizing that it was not going to fit everything. all that needed to be done to do this was taken care of without a problem. i found that the unit was very clean and dry. i would highly recommend the unit to everyone for their storage needs.
In the beginning of this year, I rented a space. It was suppose to be for only one month but turned out to be longer. The staff was very great in keeping in touch with me , I have recommended this property to many of my friends. Recently I stopped in to buy boxes and was thinking about renting a space again. With winter coming, and being elderly, I was told that if I did rent the managers would help me shovel the snow away from my space. I was very satisfied with your employees.
Really good customer service. Clean office and facility.
The parking lot and climate controled building are always clean.The manager is the greatest, he couldn't be more helpful.