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Public Storage Self-Storage Units at 3671 Sheridan Drive, Amherst, NY
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
-
5'x10'Online only price$ 109/moSmall 5'x10'- ground floor
- inside unit, swing door
$ 109 /mo $ 109Best Price Label+ one-time $29 admin fee1 unit left! -
10'x20'Online only price$ 258/moLarge 10'x20'- outside unit, rollup door
- enclosed
- drive up access
- vehicle parking
$ 258 /mo $ 258Best Price Label+ one-time $29 admin feeHurry! -
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Amherst Storage Units Near University at Buffalo
Amherst self storage is just a few blocks from I-290 at Millersport Highway and a short distance from the shopping at Boulevard Mall, the serenity of Audubon Town Park and the scholarship at University at Buffalo. This storage facility also enjoys convenient access to Youngmann Highway and the I-990, making it a good choice for residents of Brighton and Eggertsville.
The indoor and outdoor storage units are overseen by friendly manager who lives on-site can help find the perfect storage space for your particular needs.
Bought a few too many things? Our cheap 5x5 storage units and 5x10 storage units can help you free up some closet space. Can't keep everything on campus? With plenty of 10x10 storage units, and over two dozen 10x30 storage units for those who need even more space, our storage rentals will help secure your favorite stuff during a move or semester abroad.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 404)
Fran is the bomb! Always takes care of me... efficiently, correctly and politely. Glad the office was open today
Fran is an allstar, she's always there, knowledgeable, and willing to help! It was a seamlessly smooth experience and a delight to meet overall.
Fran did an excellent job! She is very knowledgeable and patient. Your company is very blessed to have her as an employee. She showed and convyed everything I need to store my items correctly! Your company is lucky to have her as an employee. It would be a huge loss to the company if you ever lost her as an employee. I came in today with a frown and she turned it into a smile.
I’ve been visiting this storage unit nearly every day for the better part of a year for my work, and can’t recount a single negative experience. Fran is always wonderful and very helpful, once even offering me some water bottles when I ran out while stopping by on the road. This public storage is perfect!
My first visit was great… staff was very polite friendly and helpful went above and beyond to help me
Thus is our 3rd time using this facility. We really like it and would recommend it. It is very easy to rent a space from yor phone and even easier to vacate a space.
Awesome customer service girl behind the counter was so pleasant went above and beyond to locate me the perfect storage unit without me asking her too and it made my day now I have the perfect storage unit for my needs thank you soo much
Been renting a unit over the winter and the staff have kept up with the storms even with a rock salt shortage. Had a bulb go out on me and within a few moments the staff had a replacement ready and enjoyable to converse with. TY Fran
Excellent service from everyone we interacted with on site. The units are clean and well maintained. We recently closed out our unit and Tim made it exceptionally easy for us to close out quickly to avoid any additional charges at month end.
I’ve been a customer for a little over a month and I have to say that I’m a very happy customer now all thanks to Fran who’s great!
When I came to see the storage unit that I’m currently renting, a guy from another store showed me the unit. I think his name was Tim. The door on my unit wouldn’t stay up all the way and the part of the door that slides over where the lock goes wasn’t sliding over like it should. I asked if he could fix these issues and he told me he was from another store and to let Fran know so she can have someone take care of it. That was a major turn off for me but Fran took care of it without hesitation.
I appreciate the calls that I got from Fran when my unit wasn’t properly locked up or to see if there’s anything else that I needed. Fran is such an asset to the company and she provides excellent customer service.
Fran was very helpful and kind!!
Fran is great every time I come in and goes out of her way to help me!
Omgggggg! Talk about amazing customer service! Today I needed to go to my unit and when I arrived I was upset to discover that the door to my unit was covered with inches of ice and snow. I didn’t have a shovel so I started using an ice scraper to try and remove enough snow and ice so I can actually get into my storage unit. A lovely employee, Fran! Love her! She saw me struggling from the other end of lot. Next thing I know, Fran is running towards me, with a shovel! How kind of her! It gets better, Fran shoveled my entire entry way and I was able to safely get into my unit. I’ve been to my unit several times and have had nothing but an amazing experience with Fran! This location is where it’s at. Best employee ever! Fran went above and beyond for me as things started off horribly when I realized I couldn’t get into my unit! Thanks Fran and Public Storage!
I'm in the process of expanding my business, and with four offices to furnish and a later move in date I had no where to store the office furniture. Fran and Mike was so helpful coordinating this move in, they both went above and beyond to help this process be as smooth as possible.
Definitely a great storage unit at an affordable price. There’s not always people there to help, but Francis is one of the best workers on the job. You guys should give her a raise lol
I appreciate Fran sending reminder calls and being polite. I always felt my stuff was safe here. She was always sweet and extremely helpful with all my questions and most importantly she was always patient.
Affordable, safe and secure. The unit is spacious and clean for myn1 bdrm apt. Mike was very helpful, highly recommend
Fran was wonderful help. She answered all my questions and looked at all properties for available space. Her customer service was.A+!
The staff onsite was excellent and extremely helpful. I had an issue with getting into the gate and the staff helped out and showed me where everything was.
Great location. Fran is very helpful and kind! I’m glad she was there to assist me.
Francis it the absolute best! Thank you for your kindness and help!
We had an excellent experience setting up an account with this Public Storage facility. Fran was warm and friendly, and did everything she could to help us. I am so happy we chose this location!
the dude who works there i believe his name is mike ? last time i was there he had dinner out and the whole room smelled like whatever he was eating. i was there again and this time he had a bunch of snacks out on the table. it seemed like me coming in was an inconvenience and i was interrupting his meal. he could work on his customer service.
Fran was very helpful 😊
Fran is absolutely AMAZING!!!
Awesome customer service. Fran did a nice job. Thank you
Best run front office ever experienced for a storage facility! Tidy, well kept, organized and convenient right on Sheridan in the heart of Snyder/Eggertsville.
The cleanest storage facility we have ever seen. Fran, especially, was a joy to work with and made our transfers slick and efficient. Would highly recommend this location.
I high recommend renting a unit from this company , Fran the manager was great to work with.
Fran was a wondering person and I love her warm heart she was great and took care of all my needs and even talk to me after she is good
Fran is super friendly and helpful every time I need anything, which is quite often. She always greets me with a smile and gets whatever issue I have taken care of. It's nice to have someone there to problem solve with you as opposed to wasting time on a chat or on the phone with a computer. Thank You Fran
Fran always takes very good care of me and is an example of excellent customer service, something that’s rare in today business world. Thank you Fran!
Verry friendly service mike was amazing and great service here man deserves a raise!!
Fran was very nice, and respectful. Will recommend to any one who needs a storage unit.
Raise my rent $80… asked if I could get two units next to each other cheaper and they said nope… online chat was useless couldn’t tell me prices,couldn’t reserve me units,couldn’t really do anything…power went out and the gate locked me in before,
Good
Fran the manager is the BEST. That's why I'm renting a storage unit from Public Storage for the second time.
My mom was looking for storage. She ended up talking to Fran, who worked the front desk. Fran was able to help my mom by making it very easy. She showed my mom the units available and shared all ins and outs we needed to know about the facility. Fran took excellent care of my mom, so much so she purchased a unit the same day. Highly recommend this location and Fran.
Fran was very hospitable and able to answer all my questions
Booked a unit online, super easy!
Met Fran the manager the following day as I was loading my unit up and she was extremely helpful and double checked my unit to see if I needed anything and that it was to my liking. It was so refreshing to have a “real” “ live” interaction with Fran and to know she would be easily accessible for any questions or concerns was a great comfort especially living in the age of all digital devices. Ty Fran for setting the high standard of customer service!
Miss FRAN IS THE BEST MANAGER THAT WORK AT THIS LOCATION SHE IS VERY EFFICIENT AND MAKE ME WANT TO CONTIUE TO STAY HERE
great service from fran
Had a great time putting my belongings away and met a lovely staff member by the name of Fran!
Amazing customer service by Fran
Fran was very cheerful, helpful and kind. Thank you.
Thank you Fran for always providing exceptional service and communication.
First issue was finding out you close your storage after 9:00 p.m. but that's fine I can work around that but now I have a live show to do for the town of West Seneca today and I need my equipment out of the storage. It is during business hours I can't get ahold of anybody I have left several messages and I have the police on the way not very happy with the service here
Excellent service. I booked online, and the move in process is quite easy even for me as a foreigner. The staff there is patient and willing to help, although you can finish the whole process without their help at all. Will recommend.
Fran is truly a gem and deserves 10 stars! In my time renting , she is kind, courteous and truly seems to be invested in the clients of this location on Sheridan near Millersport in Amherst, NY. She is helpful with answering questions and is very efficient in returning calls, etc. I overheard someone in the office once when I was signing on say that they were grateful she was there with office hours, as they came from another location without an office and liked to pay in person. I didn't realize locations were without offices, but even more kudos to Fran and her helpful and friendly ways.
My unit was clean with an overhead bulb light with string.
I was pleased with the concrete without cracks or breakage.
My only concern is always cost as I am on a budget and over time there was an incremental increase or two, not an absurd amount, and I'm sure this is with all places, but I would recommend getting something with a little wiggle room if this is a concern for you as well.
The app is user friendly and you can exit using the app which is helpful. Autopay is also available.
Overall 5 stars and Fran bumps them to 10 stars easily. She is a treasure for clients and this establishment. Thank you.
Fran was super helpful and friendly, made my move in process very easy!
Fran is the friendliest person you will ever meet!!! Since day one she was friendly, cheerful, and very helpful. The Public Storage at 3671 Sheridan Drive is very convenient to get to, the unit was clean and swept. Thank you for great service and value!!!
Fran was very helpful and friendly, first time renting a space here and she answered and and every question you could think of before you could ask 10/10 customer service
Fran is the best! Second time renting! She is thorough, professional, and I know my belongings are in good care! Thanks!
My family and I couldn’t have been more pleased with our experience renting a storage unit at this location. Fran, who was on duty that day, was extremely pleasant and made the experience as easy as possible. Furthermore, Fran was able to answer every question and concern we had about renting a unit. If you are looking for friendly staff and a great location for a storage unit, this place can’t be beat
I had to pay my bill and the employee at this public storage was super helpful very kind and knowledgeable. I will be paying my bill in person that this location from now on maybe just to stop in and say hello that's how friendly she is and what a great dad she did
Thank you Fran for helping my mom with getting her code. You were very professional and patient and great service.
Great service ; open so I can pay my bill conveniently.
This was one of the best experiences I have ever had at public storage!!! The manager Fran was such a sweetheart, She spent the time answering all my questions and concerns! this was such an awesome experience and really put my worries at ease thank you Fran and public storage for having such employees with high standards it really makes a huge difference!!!😍💯 Highly recommend!
I had a great experience with Fran, she helped my moving in experience smooth and walked me through all that I needed to store my property well!
Fran is a wonderful person the most caring person very nice lady
The only reason I am giving such a high rating is because of Manager Fran; she is amazing at her job and takes the time to understand all your concerns. Thank you Fran for being so friendly and helpful you deserve a 10/10. I highly recommend Fran’s location for any storage needs. Always went above and beyond to solve customer issues and concerns.
Great experience! Fran in the front office was helpful and friendly. She 100% deserves a raise.
I’ve rented many storage units in different parts of the country and this one is by far the neatest and cleanest. Fran does a phenomenal job managing the facility. She’s very helpful and professional. This is the place to rent a storage unit!
Nice lady name Fran was so sweet and caring.
They are clean very polite only thing I hate is Yu can't get in after 9pm
I went to get something out of my unit and ran into an issue upon entry with a gate issue. The staff member Fran was present and promptly and efficiently helped me without hesitation. She’s wonderful and has awesome customer service she’s great asset to your company please keep her around.
I have used this storage place a few times over the years. It is clean, safe, and managed well. Manager Fran is wonderful! Always checking to make sure things are OK, etc.
Only negative point is when prices go up unexpectedly.
Fran will go above and beyond to deal with an issue and provides excellent customer service!!
Fran did an excellent job
Great experience working with Fran. Thank you for all your help.
Fran was outstanding! She went out of her way to make sure that I got the best rate, and right size space that I needed.
Fran was really nice she went above and beyond for me really great staff make sure you keep her around. Your company is great because of her.
I recommend this storage to anyone the lady supervisor who runs the place is very kind very hard-working, always making sure the place is clean and tighten and is always willing to help wherever she can. Keep up the good work, we need more people like her.
Fran goes above and beyond in helping me out and understsnding how the system works with payments.
Fran is incredible. She is so nice to me, very friendly and very helpful. This storage facility is clean, secured entry and I feel comfortable every time I go in. If you’re looking to store your stuff, you should check this place out.
Fran was great. Helpful nice and honest, very thankful for have making the process easy
Absolutely would use this storage place again! Fran is such a sweetheart and so understanding, she went above and beyond! We are so thankful for her.
This self storage location has provided a great experience for me. The staff are always attentive to not just details but the customers as well. There are several units to choose from - I've experienced both the 10x10 and the 10x20. Both worked out well - it was in shape and the staff provided light bulbs when I asked for it. Whenever I am there to visit my storage unit, the place is usually well kept and staff is always ready to provide greetings upon entering. I may be biased but my favorite staffer is Fran - she's very friendly, an easy person to have a conversation with yet she can be stern when necessary, you can tell she really does care about this self storage location. My only issue is that it isn't accessible 24 hours but that's just about it. I'd recommend this self storage location to those who like security, privacy, and easy access to their unit.
Mike was great help with helping me get into my storage unit highly recommended great help
... {Update: summer 2023 this location received a complete overhaul. New roof, new paint, updated electric and lighting, new exterior entry doors & All new signage on everything! Changed review to 5 stars, outstanding facility remodel}.
This location is convenient for our storage needs. Front gate rarely works with app and the keypad is wonky at best. Exterior doors stick and are hard to open. It's easy to get lost with the poor/missing signage. The storage building hallway floors are kept clean! Lights inside are all automatic. Roof doesn't leak! Haven't had any rodent problems in our unit. Very functional! It's not the latest shiny new storage location. The place looks and operates like it's age, 40+ years.
Great customer service. I showed up yesterday and Fran was very helpful in getting me set up and answering all my questions.
We really can’t say enough about Fran. It is very evident that she is an extremely hard worker. The facility is very clean from the units to the bathroom! Moving is stressful yet Fran made it seem easier. Great communication and vey kind. Thank you Fran!
We just got a storage unit the other day using the Labor Day sale. Fran, the wonderful woman in the office, helped us so much. She is kind, helpful, and fun. We really appreciated her assistance and explanation of the process.
This location is located near the 290, which is convenient for our business needs. We're able to get in and out with ease. They are on top of keeping up the facility, having recently remodeled their store front, repainted their storage doors, and made several other updates. The staff, Fran in particular, is incredibly warm and friendly, providing a welcoming experience that I haven't seen at other storage companies. Would highly recommend.
Ms. Fran, since the time I walked in the Ms.Frans help me from start to finish. Communicating with me and being engaged the entire time, making the process seem as short as possible. I have much respect!!!! Thank you Ms. FRANS!!!
Fran at the Millersport location went above and beyond to straighten out a situation. She was calm, courteous, and VERY efficient and knows her stuff. It was only because of her I rented the space.
Fran was incredibly helpful and patient with me choosing a storage unit that would fit my need. Highly recommend.
Fran at the office was very helpful with my storage space rental.
The facility is well maintained. I made the mistake of forgetting to lock my space once and when I arrived home there was a message telling me to return and secure it. That shows the people working there are not only courteous but go the extra mile to make sure you have a feeling of security!
Fran at the Sheridan Drive location is absolutely incredible. I it was my first time renting storage and she made it easy. I had a lot of questions. My move was difficult and frustrating, but she was so kind it didn’t feel so bad. She found space at a location close to me and when I needed more space I came back to work with her. She took the time to show me where the space look like before I got it. Very happy!
Fran is awesome. Very accommodating. Helped me right away. Took good care of me. Very friendly and professional
The had special going on for $1 for the first month they should be more specific because I ended up paying about $50 which is still not bad. Overall the process was easy and the manager Fran was very nice and helpful.
Fran was extremely helpful and very nice to work with! I would recommend this location to everyone.
We loved Fran! She was extremely helpful and very kind! I would definitely recommend this to anyone!
Fran was super friendly and explained all the ins and outs to me; highly recommend!
Fran is the sweetest and very helpful!! I appreciate it so much! ☺️
Customer service was great and staff was extremely helpful! Would definitely recommend. Fran was beyond helpful.
Fast, easy, secure.
Fran, the Site Manager, does whatever she can to assist. She's courteous and helpful and makes the transaction very easy.
Fran was a tremendous help with everything!
Great location. Fran is very nice and helpful
Great customer service and super friendly!
Great place for storage and the staff are super helpful! Thank you so much Katherine for your timely help today, much appreciated :)
Fran helped me at the 3671 Sheridan drive location. She was a nice person who gave excellent customer service and assisted me with my rental.
My wife waited for almost 2hr before leaving no one around we were there to pick up a storage unit online that we won atl east they gave us an extra day to pick up the unit only gave 3 stars because the gentleman that worked with us the next day was really personable and professional thanks bud
Fran has been very helpful during my moving process. She is extremely helpful and nice and easy going individual to deal with. Couldn’t have asked for better.
Alot of money to store stuff
Very friendly and excellent customer service with Fran. Thank you
The clerk was knowledgeable and informative. Courteous and accommodating. Explained the process and knowledgeable regarding available promotions. Very helpful.
Fran was so friendly she removed all the anxiety and stress of moving. I would give public storage a 💯 if I could. Thank you so much!!!
Their manager, Fran, is extremely helpful in getting things arranged with Public Storage. Very easy and flexible terms.
Issue addressed
Skip was very helpful and friendly. Would definitely recommend this location.
Very nice efficient and helpful I will be referring friends for sure T helped a lot and had a great personality
Skip was very helpful,
By far the most kind and professional people. Tee and Fran walked me through the facility and policy. I am very impressed and appreciative.
What an excellent experience! Fran was so helpful with this process. It was my first time ever renting a storage unit, and she explained everything. Great customer service and super friendly! Thanks Fran!
Update* (8 months later) I went to check in on my unit, I was relieved to see that my stuff was, safe, secure, and not damaged by anything. I got to see Fran, and she was so kind and helpful as always. I told her what a great experience Ive had so far, but the only thing I didn’t appreciate (no fault to her) was the rent increases. Mine went up twice in less than a year. She said since I always pay on time and with good standing she would see about putting in a claim for an adjustment. It went through and she got me down to a better rate. She is the absolute best!!! Thank you!
Joe was great and very helpful we thank you for all your help God bless
Fran was amazing she was so helpful. Place was very clean
Great customer service - so helpful and friendly!! It was a relief to have such an easy process during what’s otherwise constant chaos during a move!
Fran’s service was great, great conversationalist and friendly environment
I have been using public storage for a few years now. I am pleased as to how Joe was able to help me with my unit situation. Joe was understanding,pleasant to speak, funny, and honest. He made my transition quite simple and easy. Thank you Joe for all your help.
One of the best property managers this company has for sure! She's always very welcoming and accommodating to changing needs. I have stored my possessions long term with this facility because of the manager that runs it. Hats off to you Fran, and the incredible job that you do!
Fran is amazing! Very welcoming. She helped me transition from one storage unit to another. Fran even offered to help me move my stuff. I am very satisfied with the quality of customer service!
Fran, the property manager was very friendly and very attentive to helping me with our storage unit. She even helped the big moving truck exit the premises by opening the back gate. Very satisfactory experience so far.
Very smooth check in process. Storage area was very clean. Staff friendly and knowledgeable. Highly recommend!
Good service and the help you a lot when u moving in
One of the best experiences I’ve had at a storage facility. They would reach out to me and anticipate questions I would have. I did not have a single issue!
Fran the employee was very help highly recommend
Fran was awsome help and kind
T was wonderful and so helpful. She even squished that giant spider omg she was my hero from that moment on
Fran was very helpful. She took care of all of my needs with the storage unit. I'm glad she is a part of the team.
Fran provided great help to find a cheap unit! She also offered me a free soda. Great customer service!
I rented online with them it was a very easy and smooth process overall. I got a call the next day making sure everything went well with the move in. Staff are very friendly and helpful.
Fran at This Public Storage location is amazing! Friendly, helpful, and professional. She went out of her way to help me get set up with my unit, the lock, and using the app! Great experience!
Fran was a great help and very pleasant.
Fran was super helpful and very professional assisting me with my service today
Fran was amazing! She answered all my questions and was very helpful whenever I called or came in person. I recommend using this branch for your storage.
Fran is very friendly and helpful
Hello,
I would like to show my appreciation and gratitude to Fran who goes above and beyond for people concerning and dealing with their storage needs, just in general, for she doesn’t just stop at any concerns dealing with the site but if you need to talk, she’ll listen. The service she offers is helpful and informative and also personal. Thank you Fran, really.
I recently rented a small storage unit.Fran made me feel real comfortable..her concerns and suggestions were just what i needed..Thanks Fran.
I the best customer service I've had. Spoke with rep Frances she got me a great deal😉. Beautiful personality.
I have been renting a unit for over a year and I can honestly say that Fran is truly a blessing to public storage. She is very helpful,polite and goes beyond to make sure that the customer feel right bat home.
Fran was wonderful! She was very courteous and knowledgeable. She advised we cover our mattresses, which we hadn’t thought of. I rented in the middle of the month and was able to close my account without an automatic rental fee applied at the 1st of the next month. I would highly recommend and will be back should I ever have the need. Thank you Fran!
Great storage place great customer service! Will definitely be returning!!
Great service Kim was great and I will be coming back.
Fran does a great job. She is very friendly and helpful.
The snow removal process is horrible! They plow four to five feet of snow in front of your unit. Not acceptable!
Fran was nice and helpful and the facility is clean.
Fran was absolutely amazing. I had to get into my storage unit and it was like 5 degrees outside my lock was frozen shut. Fran was my hero that day. She brought antifreeze since they had ran out to unfreeze my lock it’s the extra effort why this is my personal and business storage unit the service you can’t beat 💕I love Fran