Public Storage Self-Storage Units at 2855 Niagara Falls Blvd, Amherst, NY

Mike was great

Me and my wife went and rented a unit for the second time from public storage today. We got a great deal on a unit! The girl at the desk that took care of us was named T. She was beyond amazing in helping us with everything we needed.

Excellent service !!!

The worst effing storage place I’ve ever experienced in my life. Leased in June and when I came back in July EVERYTHING was ruined. Water damage soaked everything and all my stuff was covered in mold and rotting apart. Then was told I had to remove the stuff myself for a claim to be started and when I came and took everything to the dumpster the property manager told me we couldn’t throw anything out in their dumpster and that it wasn’t her responsibility (what the hell is your responsibility then????) and to take it all to somewhere else. Had to drive with mold and rotten covered stuff all the way back to my house so I could put it in my dumpster. This place sucks bad save your money and rent from somewhere else.

Mike was helpful and very professional in his job

Leased a new space today at the 2855 Niagara Falls Blvd, Amherst NY location. Was easy from start to finish. Began by phone and completed in person when I secured the unit. Of course, it could be a nearly complete online approach. Great service!

T was very helpful with my move in experience, everything was easy and quick !

The employees at this location were extremely helpful and friendly. Made renting a storage unit extremely easy.

Mike is a great help! Awesome job

quick and easy instructions. provided great customer service!

Thank you soooo much to Mike. He help me get storage with my friends. I appreciate him soooo much.

provided with great service by Mike awesome guy highly reccommend

Mike was nice

Mike was great help and had great communication

Mike was very kind and helpful. Made my experience very easy

The property is nice but what made my experience is the manager on site. He is extremely nice, and always willing to help on any way he can. 10-10 recommend this location.

Professional ,nice ,helpful

If you’re looking for a storage unit and you want to rent from somewhere that’s professional and has great customer service, stop by public storage on Niagra falls Blvd. Mike was super helpful and did everything he could to get me the best rates. I’d highly recommend!!

I would like to say that Mike, was very nice kind and very helpful! He knew exactly what I was looking for by only describing a few things. I was very pleased overall.

I would love to take a moment and acknowledge the great service I have received from Mike at the Amherst location. Not only was the service nice he also had made accommodation for me that I couldn't be more pleased with. 5 stars over all! Definitely was a pleasure having his help !

Mike was a great help and wonderful customer service

This afternoon I was handled with the most professional customer service . I was in and out smoothly with one any issues serviced by Mike ! I highly recommend Mike !

Super easy experience, Mike was great!

Great customer service provided by Mike well organized and knew what he was doing helped me to secure a unit and helped with downloading the app and helping me to navigate this process would give him 10 stars 🌟 great experience

Mike was so helpful. I greatly appreciate him. I ran into the store with minutes to spare before closing to reserve a unit and he was sooooo helpful and patient with me. He even walked me to the unit to make sure the size was ok for me prior to booking. He is great!

Great customer service provided by Mike

Mike provided great customer service with a friendly attitude and a great disposition highly recommended

Moving into a new apartment and fell a couple of boxes short, came in and T helped me find the perfect size boxes for my things. Check out was smooth.

Great customer service provided by Mike

He tried his best with directions great guy

Mine provided me with excellent and friendly customer service

Be careful. I had my unit from April of 2021 to May of 2022. During that time my rent went from $113-$133 to $186. The $113 was a special promotion but the $ 56 increase (42%) was in less than a year. The only help they would give is to close my account and stop automatic payments . These guys are bait and switch artists. Be careful.

Mike was a big help, with getting my space. 10/10 recommend

Thank you for storing my extra gear before entering Canada...

I had the pleasure of dealing with Jayme, who was very helpful on straightening out an issue with unit reservation and payment. She went the extra mile to figure out what needed to be done, and then she did it. She was very professional and very, very helpful!

The woman who helped me, Karimar, was super helpful and friendly!! She went above and beyond, she deserves a raise!

I never write reviews on any place but I figured people should beware of some stuff before moving. I wouldn’t recommend purchasing the insurance to cover anything but major damage. I had mold on my furniture even after carefully covering everything with plastic, and their “orange door insurance” won’t cover anything because there wasn’t “water damage” or water creating moisture in the unit. Also was charged an extra two months because I forgot to turn auto pay off and left the locks, which apparently I purchased from them which I didn’t know I thought they came on all units, so I won’t be getting reimbursed. That is my mistake for not thoroughly reading every single term and condition, but you’d think the communication could be a little better if I received a move out confirmation email and they didn’t check to see if I was actually moved out. They’ve had to run into the situation before so it concerns me that the communication has not been improved. Like I said, partially my fault for the lock situation, but I wanted to make others considering to rent aware as well since their communication is not the best here. I feel as if I should have been contacted if my locks were left on after I said I was going to move out, maybe they’d assume I wasn’t sure of the process. Either way, be careful. But besides the mold, awful insurance policy, and poor communication, not a bad place to rent from over all just maybe consider a storage facility with more communicative measures in place. And also definitely consider a temperature controlled unit if you plan to keep anything here for more than a couple months as there is potentially a mold issue which is no fun!

I am very impressed with this place. They have gone above and beyond. A++++++ rating! Very courteous, professional, etc..

Jayne was super friendly and made my move very smooth. Great location for storage

Jayme helped me move out she was super friendly and super helpful. Needed the space to help move and never had a problem. The app works amazing, never needed to get out of my car to go through the gate.

Great Location and clean facility- Was pleased with my short term storage.

Had to store my items for 9 months well my house was being built, the unit was prefect size. When I went to check and make sure I closed out my account and unit properly online I met Jayne. She was super friendly and helpful to make sure I did it all correctly. If I ever need another unit I will be using them again.

Good service, quick and easy

thank you for your help Karimar

Joey at Wheatfield PS is amazing! Always helpful and informative! Would rent here again.

I am in the process of moving out of the state and I needed to store my house contents for 2 months. I walked into Public Storage to be greatest by a wonderful lady at the Niagara falls Blvd. location. She talked with me about sizes of the units, insurance, the gate and explained to me that I could put the mover on the code to move me out when I was ready. She explained about all of the boxes and temperature control and saved me another trip to another store by selling me packing tape. She was so knowledgeable and kinds. Thank you public storage for making life easier.

Excellent customer service

I have had a unit at this location and have had no problems. At my mist recent visit i had problems with my lock. Jayne from the office was able to get me set up with a different type of lock right away. Location us also very convenient to both Amherst and North Tobawanda.

Clean, friendly attendants, process was very socially distanced, overall was exactly what we were looking for to assist with our move!

Quick in and out. Jayne was a pleasure to work with. She was professional and quick. I highly recommend this location.

Great Experience.. ThankYou Karimar !!

Awesome help from Jayne at the front desk. Thank you.

Jayne was excellent!

Because this lady and me but it has but we got along at the end all is love I like her she's good even though I don't know her name Jayne. Nice lady.

Karimar was really friendly and helped complete my rental in office

Setting it up online was easy. Everything about it was very easy. However, I was a little put off in that they make you buy a lock and they make you buy insurance. Any apparent discount going into it kind of goes away as a result of those charges.

I came in to make a cash payment for storage in another state. It was super easy to do, and Jayne was very pleasant and helpful!

Very clean, very knowledgeable and helpful! Will return !

I opened an account with them about two months ago, everything was fine until roughly two weeks ago when I tried to use the gate and my code did not work (within business hours) and there was nobody in the office. I do not live in the area and wasn't able to get back until a few days ago. When I went back a few days ago I had the same issue with the code and this time there was someone in the office and when I tried to open the door it was locked, I wasn't sure if the person saw me and i think they did so I waited a minute or two after not being acknowledged and knocked and that's when the employee angrily jumps up from her seat unlocks the door and yells at me that they're on the phone with a customer and I walked away and left to use a different route to access my unit via calling the 800 number. The person I spoke with was kind and helpful, stated she left an email with the district manager, gave me his number and reset my code. This morning I go to my unit and when I tried to use the code it again did not work. I called the number again and my experience was extremely unpleasant as I was explaining my situation I was spoken over every single time I spoke. I had intentions on keeping this unit as long as I needed and as of right now I want to just get my documents as well as other business related material I have in my unit and move it to another company and I really do not know where to go from here without being verbally accousted by a Public Storage employee. This is by far the worst customer service I've dealt with in my life and have never written a poor review since birth, congratulations Public Storage you're the first.

Big place. Got a 10 X 15 foot storage.

Gentleman at the desk was extremely helpful. Much appreciated.

Tim was an angel! I got there at 4:45, 15 mins prior to closing and he was very helpful and kind! I was in and out in a flash. Definitely recommend this location!

Tim was very helpful and professional!

Fran was an absolute pleasure to meet. She is the reason I had a pleasant time with my short use of this facility. The storage locker was very clean and easy to access. On a separate note was not pleased with the random price increase.

Stopped in to pay my bill for another location as this is closer to my home and Tim was so helpful and polite and friendly would recommend him to anyone

Tim was thorough and very friendly. Broke everything down for you so you could leave there with no questions or worries.

Promotion for $25 for storage for the first month then $160 per month thereafter for a 10' x 20' unit on 1/15/2020. Came to the Niagara Falls Blvd location near E. Robinson rd and met Tim. He was supper kind and nice. We came in to the place 15 minutes before close and he was so patient and helped us see the unit, showed us how to key in the pin to open the gate, and had such a positive personality patience; not rushing us out the door. I appreciated the customer service and professionalism. Thank you for a nice customer service experience! it was appreciated! :)

Tim is so helpful

Tim was very helpful and made the process simple.

Very good staff and polite and helpful

Called about a space and the manager Tim was very helpful and polite will store at this facility when i am ready and would recommend to anyone that needs storage to go see him

Very great Joey is awesome rented e48

This was amazing. Very professional. I am happy that my buisness is woth ur company. Such a great guy. Joey exepmlifies the most respesct for his customers and his duties.

I called for information on a storage unit, and spoke to the Manager Joey, he was very pleasant, and helpful! Definitely recommend this location!!

I called with questions about storage unit sizes and prices for each, as I am currently waiting on a house and need to store furniture for the time being. The man that I spoke to was the manager Joey and he was beyond helpful and so very polite over the phone! He’s an outstanding young man with very good customer service!

I'm looking to move soon and needed some information about storage. I called and spoke to the Manager on Duty, Joey, and not only was he very pleasant to talk to, he was very helpful as well! 5 Star Customer Service! :)

Kid in the store was never thereWhen he said he was going to be there I stopped and he said he was on lunch come back I came back one more time he was not there I came back in the morning they were supposed to open at 9 AM he had a sign saying I’ll be back at 9:30 I talk to him the day before he said he would be there at nine he showed up at 9:25 as I walked in behind him he locked the door and the began to laugh at me so you lost business so I went down the street

👌👌

I called for some information and the manager on duty, Joey, was very helpful. And very poilte. It was refreshing to deal with someone so pleasant. I 10/10 recommend storing here!

Joey was a great help; knows his stuff, very easy to work with. 10/10 will recommend

The Manager, Joey, is awesome!!! He was very helpful, courteous and respectful. He made the rental process very easy and stress free. Public Storage should consider themselves very fortunate to have this young man working for them.

Very good service

👍

Talked to a young man name Joey he is excellent and helped me a lot well mannered and well spoken

The manager Joey was so pleasant and informative when I called. I highly recommend this place. Such a great customer service experience

Joey Great guy helped me with b041

The manager Joey on shift was very respectful and polite had great manners and looked great for a leader on shift!

Called to ask a few questions regarding pricing, the manager Joey was extremely helpful and very polite! He answered every question I had.

Joey was very helpful and went above and beyond to help me out Thanks Joey!

Reliable and good storage, with good availabilities on when u can access lockers

Spoke with the manager joey I think his name was and he was a pleasure too speak too. Gave me loads of information I didnt even think I needed. Very helpful will recommend.

I went here last week and talked to a really kind and helpful manager Joey is his name, he was very informative and made my storage needs much easier! One of the only places in the area with such pleasant staff, i would definetly reccomend them for all your storage needs!

I love it.. I highly recommended everybody to use this storage unit.. it’s clean and very safe and secured

Called to inquire about prices & Joey was extremely courteous & helpful in answering all of my questions!! Would definitely recommend based on customer service alone! Thanks guys!!!!

I've been calling several storage units in the past past week, but almost everyone in the area I spoke to has been very unpleasant, and that really makes me uncomfortable about the security of my belongings... This was my last option, and fortunately it turned out to be my best option! I was greeted by a manager I believe who's name is Joey, he was respectful, and very clear about everything this facility offers; he really gave me the peace of mind that I was yearning for. I was very pleased with our conversation, and I highly recommend this place to anyone who appreciates a cordial & professional experience.

Great staff! Very informative. Joey, the manager I spoke to over the phone was very pleasant and thorough with all my questions. Would definitely recommend this company to a friend.

Called to get information and asked to speak with a manager someone named Joey answered and was very polite respectful and full of useful information will recommend to friends and family

I met a good boy need Joey. He was able to help me with all my problems.

The young manager named Joey was extremely pleasant and helpful.

I called about storing my stuff while I move. Joey was the manager who helped and gave me a lot of useful information and was very friendly.

Awesome!

Called in for some questions about storage, the manager Joey provided me with excellent service .will be using this facility for my storage needs thanks

I called and had to find out about where I'm going to store everything when I move in 7 months and I talked with a guy named joey! He was awesome he helped with pricing and making a good plan for how I can use the services here when I need to really appreciated it

Called to get some information on storage and the manager on duty Joey was Very helpful polite and knowledgeable about everything and answered all my questions with ease.

Called in for information on storage and Manager Joey on duty was very pleasant and helpful.

Called about storage spoke with Joey the manager on duty and he was very helpful and well mannered. Melissa Violanti

Dealt with the manager on duty Joey; excellent customer service. Answered all my questions and made me feel very welcome definitely will recommend this location

Chris is really clear with everything that is needed to get you into the right unit. You will need insurance for your products and a cylindrical lock. Chris provides you with both at a fair price. Thanks - Payraw Salih

Very great service and easy check in

Joey is the e best came in to pay bills and he was outstanding

I called with a few questions and concerns. Spoke with Joey strange who helped answer all my questions and more very respectful and professional. Would definitely recommend this place

So far, so good. I have not yet begun storing my belongings here but the registration process was a breeze. I spoke to the manager, Chris, a few times on the phone prior to coming and he was never anything less than pleasant and informative. Excellent customer service!

I stopped in for simple directions cause i was lost. Joey strange is an excellent sales person and A great human being. If I ever need storage in the future, just from speaking with him Public storage will be my choice

Awesome guy Chris Thanks

Tim let us in right at open and in the snow to get us moved in and ready to return our truck on time. Safe, close by and clean and staff is very helpful. Thanks!

Had a great experience! Was able to access my storage unit quickly. Wonderful staff

Excellent Customer Service!!

Great customer service, very convenient location.

Worst storage place. No security cameras, hidden charges, security gate has been broken for months. Manager more concerned with bottom line than security of the complex. Employees could care less. Save the hassle, use another unit up the street.

Great people ! Very patient with you and laid back

Great staff, very thorough explaining about the facility and very clean great place to use storage

Lacey was amazing. Great customer service and very informed.

Very friendly, great costumer service. Great pricing for the units. Conveniently located for myself. Would recommend to anyone in need of a storage unit.

The property employees were so nice and helpful! 5 stars

Incredibly helpful staff. I spoke with Lacey and she was very professional and had a great attitude and an answer for all of my questions. I will be recommending this location to everyone that needs a storage unit!

Super friendly employees and great service. 10/10

The woman behind the counter was very kind and charming. She explained everything very well to a first time public storage user. I am glad I chose this place over any other.

The price of the unit keeps going up

The girl who works there is very nice. I was supposed to be there at 4:30 but ended up working late. I would have just come the next day but she didnt mind waiting for me. Also convenient location for me; right in between work and home.

Great prices and very helpful in a short notice. very helpful and understanding. highly recommend!!

Karen was a delight and very helpful she’s just a great people person we had a nice little conversation and she made me feel comfortable with leaving my mother things at this location I will definitely recommend friends and family to use this location

Keeps my stuff safe!

Karen is a sweetheart she was awesome in helping us

Karen is an amazing employee

Every time I stop by there is sign that they will be back, yet they are never back by the time listed. Today (5/30) the place is just closed. Also, 3 days before my next bill and I just got notified that the rent is going up again this year...

Every time I'm in town and stop at unit I usually stop to pay as well. .... As "nice" as the mgr is.... The last several times I've been there the office is closed with the clock marked as to when they will return and they are NEVER back at that time!! I've even waited over 30 min when they aren't back ... My time is more valuable then this ... Also during the winter months I tried to get to my unit twiced and was both times unable to access it due to the amount of snow in front of the door .... So much for being able to access your stuff!! Then they keep raising the "rent" I don't live in NY so difficult to be there all the time to deal with this !!

very helpful staff, however roof leaks sometimes

It was really good

Fantastic customer service! Clean and secure facility.

Karen was excellent. She was very helpful and informative.

Karen was awesome

Karen, was the absolute best, she guided me through several steps and getting my account reestablished on auto pay and I can't say enough about her personality and the way she treats others with respect!!

Karen is excellent and patient and thorough and she works well with the customers and she's very considerate and helpful.

Great customer service. Unit looks clean and will work perfectly for our needs.

Karen is so wonderful and very helpful will always have my buismess

Karen us an excellent manager at this cite. She goes above and beyond. Very polite and easy to seal with. Thx

Karen is amazing! Makes storage not only fun but easy... Girl's the Bomb... come check her out!!

Karen was awesome! She was so friendly and helpful. Amazing service!

Great facility very clean and nicely staffed.

Very friendly facility, highly recommend this place.

Sales rep Karen very helpful . Always pleasant .would recommend this location to friends and family

I was assisted and it made my experience so much easier. The customer service was great. The sales person was very nice and helpful.

There's this girl who works there who is just the sweetest person ever and went above and beyond to help me, I believe her name was Karen! Little blondie! She's awesome!!

Karen was very helpful with explaining everything and showing me the ins and outs of the unit, my only problem was there wasn’t any mention of paying for a special lock at this location on the website when I made my reservation I was told on site, but Karen was very professional and apologized then explained to me the locks they use and that It was mine to keep. Overall great service!!!

Thanks for your service's rebekka

I come here for boxes from time to time and they are always very helpful and have everything I need. Very quick and convenient!

Good price

The location ,and access is desirable . The employee was very informative ,and helpful . The only negative is the hidden costs that should be listed .

Rented here for a few months. Very convenient and clean place. Karen helped me with everything I needed.

Stopped in to look at different size storages and the staff was very helpful in suggesting what I will need. Great location

I was very happy with Karen, the Property Manager and the facility was clean and well attended. I would rent there again.

Best Public Storage in all of buffalo! The staff is nice, friendly, and will work with you to make sure all your needs are met stress free. I come here whenever I need to store items between semester sessions or out of town.

Easy and fast.

Friendly employees and good overall service

This was my second time booking a unit from this storage location and the experience was even better than the first. A gentleman by the name of Marcellus made my appointment quick and efficient. The unit was cleared out and ready to be viewed upon my arrival and the account process was fast and simple. I highly recommend this storage location and big thanks to Marcellus for the help.

My whole experience with this Public storage location was awesome. From getting the unit to closing my account I was treated with professionalism. Highly recommend using these folks if you're storing stuff. Kudos to Karen for doing an amazing job - super helpful, super knowledgeable, and super nice!!!

Karen is really nice and we've enjoyed doing are business with her! Nice place, wonderful attitude!

It is very easy and clean and Karen was helpful and nice

Great service and manager was very helpful and friendly. Cheaper than other places that I looked at.

karen made my experience wonderful!!!!!!

Needed to temporarily store my newly purchased (used) car. Staff and facility were fantastic. Rates are reasonable, units were clear and well maintained. Highly recommended!

First time renting and had a great customer experience with Karen who took care of the order

Very helpful, friendly and professional!!

Karen was very very helpful.

Great help Karen was very helpful

Prices are cheaper and the young lady that help me was very friendly and very helpful

I was in need of some temporary storage while I did some home improvements and needed a safe and secure place to hold my belongings. I looked around and realized that any place that brings storage and then takes the capsule away wasn't cost effective. When I found out that Public Storage had a drive up unit with a garage door that was secure and half the price I was immediately sold. Great value and the staff on site made the whole process a breeze! Would highly recommend!

Was fast and easy

Very 👍 good

Great service byvtge manager...keep it up,

Manager is very nice, friendly. I have moved back here in June 2016, the new manager is very easy talk, give you answer is simple, clear and honest. I feel she is the one can be trust.

Great customer service, very prompt

Very helpful and friendly. Storage unit is very clean and secure.

Fast and friendly

I was driving by this location and popped in to get info on storage units, since I'd be needing one in the near future. I spoke with a gentleman by the name Michael Uhrich. He was very professional and had the answers to all my questions. What size units were available for rent and how much the prices were for each. What the best type of lock and key was to use for my future unit. Plus all the extras the company can supply for very good prices, boxes, tapes, storage extras etc.. I was well informed upon leaving and once needed will be returning to get a unit of my own. Thanks again Michael for all your help and friendly insights you had to make the experience as easy and convenient as possible.

Excellent quick good service and convenient location

Staff is great! Karen helped me and was wonderful! Best storage facility around.

KAREN was very nice and COMPLETELY EXPLAINED TO ME WHAT I NEED TY MUCH

Friendly staff!! Thanks Karen!

This place was great. Office staff was pleasant, and informative. The facility was ready to be filled when we arrived. The auto pay option was great and the cancel procedure was as simple as a phone call. I liked that the office staff told me that if I needed an extra day or two, they could charge per day instead of the entire month. Would use again!

Helpful staff

The staff is friendly and helpful. Judy has worked with me in accommodating changes to my lease agreement. They have always worked with me in getting the best fit for my storage needs.

Judy was very pleasant and helpful. Signing up was a breeze. Thanks!

Friendly sevice

Great services would recommend this to anybody

Needed a place to store some stuff for a month and a half. Really clean place, reasonable in price without the need to stay long term. I would use again in the future.

Clean, good storage unit, friendly & helpful management.

This place is fantastic!! Judy found me the perfect spot to store my things....very helpful and great to work with! !

Judy was always polite, courteous,and helpful. She was empathitic towards my need for a different payment schedule even though the corporatiion had none. Thanks for your help. dennis Smith Unit #100

The property manager, Judy was very friendly and helpful answered all my questions. The storage property was also very clean,

The customer service is great and, in particular, Judy helped us through the process from start to finish. Also, the storage space is convenient as well.

The staff is awesome. very helpful and courteous.

Judy was very accommodating for getting us an alternate space when the lock wasn't working during the check-in process. She made the paperwork very easy and was super-friendly. The only minus is that my lock from another Public Storage location that I stored at past year didn't work here because this lovation uses cylindrical locks, so it was an unnecessary extra $20. No big deal though!

Met with Tammy today and secured a unit for another summer. Top notch facility and Custer service!!! Great value and will be back again!!! Thx tammy!

There is great customer service at this facility. They have been very helpful to me. The location is very convenient.

I have checked out a number of storage facility providers in the area, and the most amicable facility I have discovered to-date is the Public Storage facility on the Niagara Falls Boulevard in Amherst. Apart from the very clean and secure site, the property manager (Judy) had an exceptionally pleasant manner along with a highly professional attitude, instilling great confidence in my decision to rent a unit at this location in the very near future. I can highly recommend this facility to all would-be renters, past and present. Don’t waste your time with the rest, Judy’s facility is the best.

Judy is very helpful and always pleasant person to deal with.

I have had a storage unit in the past (at another facility not a "public storage") & it pretty much looked the same.....but I have to say Judy is awesome! She was super nice, and was right on top of things when I got there. Because Judy was so organized it didn't take long to get the paperwork filled out and to see the unit. The low rates for winter months are also great. . I am happy I chose the Public Storage site that I decided on. Thanks again for your help Judy!

I love public storage ..I have had other storage units at different places but not anymore . my son Andrew has storage unit at public storage ....he like it also ...Judy is the best always nice people working there .

A friend of mine used this storage facility in the past and I thought their rates were very reasonable and their storage facility was very clean and accessible compared to that of Uhaul, and they were very helpful when she rented so I decided to rent also and they were very helpful to me as well, I would recommend this facility to those looking for a nice clean atmosphere to store your items, you can even store your cars and motorcycles there also at a reasonable rate, just want to thank the staff for all their help, especially Judy she went above and beyond within her duties, thanks again! :-)

Julie was extremely helpful and very friendly!!! Answered all my questions!!!

Im writing a review in which i never do but i received such unbelievable great customer service by Judy and she saved me money and got me in the perfect fit of storage space for my belongings, I will diffently recommend Judy at Public Storage every time. THANK YOU JUDY, WILLIAM MEDINA

Judy was absolutely wonderful. She knew me by name when I first walked in and was very helpful with giving me information about the storage unit and the costs and such. I forgot to bring my ID with me and was worried I'd have to turn back but she was very accommodating and warm. I will definitely be using this unit location because of Judy.

I recently talked to an associate of Public Storage. Her name was Judy. Although I made it clear that I was just looking and collecting information, she was very professional and took a lot of time to explain what her facility offered. I have to say I have been to other such storage places and she was by far the most imformative and professional. Although, I haven't decided yet about my storage choice, Public Storage would most likely be the one I choose because of this recent experience.

The manager is very nice & the place is clean.

I have known Judy Bialecki for nine years. She is a faithful member of my church. She is an honest and responsible person. In addition, she has a lovely personality. I highly reccomend her.

Great location! Judy Bialecki is first class all the way.

I have never used a public storage in the past ....I visited your store on Niagara falls blvd. in Amherst and was greeted by an employee who's name I believe was Judy. she was very helpful and knowledgeable about the storage area that I would need and she made me feel very confident about your storage facility.

I was looking for a place for storing some items They was very polite and professional and Help me with my needs . They was very pleasant and helpful I would recommend them to all my friends who need to store things . B Moeller

I work next door and have previously rented storage space from this location. Today I needed a box to ship a piece of artwork off to New Orleans to a friend. Sharon, who is the property Manager was very helpful and friendly!! I highly recommend both Sharon and this location if you need storage and moving boxes plus supplies.

Judy was a great . Help me get my unit quick .

I want you to know that you have a very nice employee by the name of Judy, at this location. I called the other day with lots of questions. Moving and storage as you know is very hectic. Judy, took my call and completely answered all my questions. She did it in a manner that was very understanding and sincere. Thank you for having employees like Judy. I highly recommend your company to everyone! David Niagara Falls

Judy gives fantastic customer service. She is extremely polite, caring and very professional. She is extremely knowledgeable about the business. The place is kept extremely clean. Judy cares about her customers. I would highly recommend Judy to all my friends and family looking for Public Storage.

Great experience there. Judy was very helpful. I will definitely recommend Public to others.

Top notch customer service! Very friendly. Explained all my options so I could make the best choice for me.

I came in to rent a unit and the employee that greeted me asked if she could help me,she introduced herself saying Hi I'm Judy what can I help you with I said I need to rent a unit but I'm not sure what size so she asked me how many rooms I needed to store and about how many appliances and furniture. She then took me out to show me the different size units and explained how everything would fit and which would be the best for me for the best price. It was nice not being rushed thru anything like I was at a couple others, and having my questions answered because this is the first time I have had to do this, I felt no pressure or anything bad I could tell she enjoyed her job by the way she took her time with me and the way she spoke to me along with the fact of the place was very clean. I was very happy with the treatment I received from Judy and thanks to her I will be renting my unit from them.

My experience was fantastic! The facility was very clean and Judy was very professional and helpful !

My experience there was great. Judy was very helpful.She talked about what size would be right for me.

The customer service is great, Judy and Sharon are awesome, convenient location, easy in and out off Niagara Falls Blvd

I stopped in last week with numerous questions on size, cost and package goods and was very pleased with the grounds and customer service I was afforded. I believe the woman who helped me was Judy. Excellent knowledge, very friendly and pleasure to do business with. She had all my answers and offered several other options I hadn't thought of. Look foreword to this spring when I start my project. Thanks again for all your help.

Property is clean and employees are very helpful and knowledgeable.

I had moved to the Western New York and was in need of a storage facility. Since I was unfamiliar with the area I wasn't sure where to go to store my belongings. I came across Public Storage. I was hesitant about leaving my personal items in a storage unit, but Judy reassured me that Public Storage was a great company, and that my belongings would be secured. I felt she was very helpful and professional. It's because of the courteous service Judy provided me, I will definitely recommend Public Storage!

I live in Fort Worth, Tx. And when my dad passes away I needed to store some items so I could pick them up at a later date. Judy showed me the different size storage units that were available and went out of her way to make sure I picked the one that suited my needs. In my opinion she went above what is expected of her not only to make sure of my needs but also make sure she accomplished what was expected of her as a representative of the company she works for. She's definitely a dedicated employee and very respectful to her clients. I will definitely recommend her as a contact to anybody needing a place to store stuff.

Great customer service. Answered all my questions with complete knowledge of all sizes of units thanks Judy. This facility has easy access. Great safe location.

I have been at your office and had a wonderful experience I did not know what I needed to pack away my things Judy did everything to help me, she took the time to show me how to package my things so nothing would get broken..She is a very delightful and charming person I think she does a wonderful job for her clients. and if I need anything else I will be sure to see her.

Judy at Public Storage was wonderful! She was very informative!