Public Storage Self-Storage Units at 1020 N McCarran Blvd, Reno, NV

Brenda rocks! We were taking apart a bed in the unit to move it out and she was out and about on the cart and was able to help bring us a couple screwdrivers to use since we didn't bring one. Thanks Brenda!

Brenda was amazing. Very professional. Thank you

I moved from one unit to another on August 7th but had paid rent at the first unit until August 31. Public Storage refused to apply the unused portion of the rent to my account after I was told they would. Even worse, I'm sure they'll rent the unit before the end of the month and double dip on the rent. I want to update this review. A corporate person from Public Storage named Devin contacted me and genuinely cared about the negative publicity. Devin credited me the months rent toward my new unit and followed up to make sure I was satisfied. I wanted to comment that I'm satisfied with the resolution and appreciate that this company actually was concerned about the negative review. I have increased from 2 stars to 4 stars!

Kathy was very helpful and accommodating for my daughters move in.

Kat was amazing! I lost my keys and they were able to cut them same day. I was so happy to not have to have a lock smith out to do that. Saved me big time.

Friendly and cheerful

This was my first time at this location ( 1020 N. McCarron) Kathy (Short Kathy) is very Helpful,kind,and Courteous.I will definitely come back here for my future storage rentals and plan on telling anyone that's looking for a locker to give this place a try first.

Kathy was so helpful and went above and beyond. We had a hiccup trying to close out our storage shed, but she was able to solve problems immediately. She was patient and even when I got a little buddy about being locked out, she was very understanding.

Thank you KAT KAT. I appreciate you being at the storage on a Sunday and being able to help me out and being kind. You made the process of getting into my storage unit very easy. Thanks again

I had a wonderful time talking with Kat/Kathy She was so helpful and made sure I was getting exactly what I wanted. She was super nice. She made it super easy for me to get my storage unit right away! Great customer service!!!

This place is in an easy location and is clean. I like clean. What sets it apart from other storage places is the staff. They are obviously helpful but in particular is Kathy. She is knows her stuff and is a crack up. If you need storage use a reputable company. Public Storage is the place to go. And Kathy will make you smile.

I had a great experience with Kathy, she was very informative, friendly, and helpful and made the renting process easy and seamless!

Horrible.I rented a space, was told the hours, was NOT told the gate had been broken over a month and the hours had been drastically cut to business hours only. Can’t get into this location before 9:30am and can’t get in after 6pm. Spoke to the district manager who tried to tell me the gate broke after I rented, but the property mgr AND customer service confirmed it had been broken long before I rented the space. They have been totally unwilling or incapable of adjusting the rates due to the restricted hours and can only keep repeating “I’m just doing what I’m told. We can’t find anyone to fix it” instead of “we are keeping someone onsite until dark to keep the gate open because people work and sometimes have to move.”

I have had a few storages in the past and I've never once had such continuous great customer service from anyone the way I have with Public Storage. I've had some times of struggle and I can't thank them enough for being understanding and caring and working with me and helping me out. The entire staff is literally so kind, helpful and professional and you can actually tell that they do care about you and what's going on in your life and they want to help you keep your stuff. Never experienced such with any other storage company. Thank you Public Storage! Shout out to Helena for being awesome and extremely kind and helpful!

How much is an 5x8 ?

I need to talk to a live person!!! Why am I only able to talk to recording at every location???

Great service great staff

Outstanding customer service! Worked with us in a time of need. Would recommend this storage.

Great on site employee here from Sacramento, very friendly and very helpful

Kristen was such a sweetheart. She helped me to bring my things to the unit, offered me water and shared her wifi spot. I felt in good hands.

Came on the the property today to vacate my unit and Jackie that is up from Sacramento is great. She is so helpful need more workers like her

Jackie is very cool and nice

Was on the property and a lady name Jackie was very nice stopped and talked to us and asked if we needed help. She is so nice👍

this place has been Great! I have always rented with them the last 10 years and never one time got bad service!! thank you so much Martha you are the best excellent service!

Friendly staff and clean/secure units. Only criticism: if you lose your lock key and you don't have bolt cutters, it will take them 3-5 days to cut your lock....so don't lose your keys.

Very professional. the hours are great the staff is courteous and professional it was very smooth to get rented and it's a great view of reno..probably my favorite part.

Great service. Thanks Danielle for going the extra mile on highlighting the things I asked. Truly appreciate it!

Johna was very helpful and found the best price for me. Thank you!

Ms. Danielle G. Did a wonderful job directing me into my 10x20 for my auto and home goods.

Great staff. Very helpful and friendly.

Fast quick easy online… friendly helpful front desk in person

Friendly convenient self storage

Everything was great with process of renting

Msj Johna was very nice person give her a raise thank you

I was disappointed that there were no current specials when I picked up my 10 by 10 storage unit. However Danielle more than made up for that she was extremely helpful and professional.

I needed to store my belongings fast and with a descent price... Most of all the customer service by Danielle... 6*'s in my book...

Several of my friends have units here. It's quiet and clean. If only there was shade there in these temps that we've been having, Lol

Great staff, very helpful

Great place to rent. Friendly staff.

Insanely expensive! They are a complete Rio off. They always have units because no one wants to rent from them. This is the 2nd time we have used Public storage and the experience has been the same. Horrible and a rip off.

The most expensive storage unit around! They lure you in because they are the only ones in town that have units because of the high price. They are price gougers and greedy. Can't even have the dumpster unlocked to toss an empty box. At $190 a month for a 10 x 15 they can afford a trash can.

I just want to say that Public Storage is a greedy, unethical and complete disgrace to the American People! Why? Just coming out of a Worldwide Pandemic and 100's of thousands of American citizens going to be facing evictions and looking to store their personal belongings Public Storage is turning it into a profit center and way of screwing the American people. I personally have been renting a 5×5 for two years, with the rent starting at $29 per month. In the middle of the Pandemic Public Storage raised the rent to $34 per month. Last week I received an email, which I am more than happy to share, thanking me for being a valued customer, how appreciated I am and that effective July 1st my rent would be going up to $45 per month or .333% on my 5×5 Storage room. This is a prime example of corporate America screwing the American people and Public Storage is simply jumping ahead of the soon to be mass evictions and PRICE GOUGING these individuals! As I said I have and am happy to share my past, current and future rent with Public Storage and the email verifying this information.

We are moving from Maui, Hawaii and Danielle made it so easy for us! It is beyond stressful moving so far away and Danielle was awesome to work with assuring us that everything was taken care of. Mahalo Danielle for all you do!

Friendly staff. Great customer service. Thank you!

The e agreement option was a life saver thanks guys .... And just an fyi the 1 dollar move in is specific to certain locations and up to the property management

Johna was very professional and helpful! We appreciate her for helping us get a storage in a timely matter 👏🏼

Great place friendly service

Awesome staff and clean property

Johna was really awesome helpful I'm really reliable for every little detail that I have I recommend this place

Danielle was delightfully professional. Answered my questions and solved a problem I’d been having. Recommended!

I'm not to big on these guys. Very poor surveillance, steep prices. But they do almost always have a unit open... Just don't be late on payments. They sell it after a month and a half.

Johna was very helpful and walked me through the steps on the public storage app. Great customer and lots of patience.

Danielle is great ! The folks that work here are very helpful and friendly. Would highly recommend them.

Danielle was super awesome. She made the leasing process super easy and is very personable!

They were friendly their unit is clean it was easy and much better than key lock storage because they're not very nice over there

Angela & Janae Was Very, Very Helpful With Getting Everything Set Up & Fast Working I Was In & Out. Shortly After That She Started Harassing Me When I Would Go To Unit For Things Not A Lady At All Angela Janae Was Still Alright

I had to rent 6 units for our company. The website only lets a person do one-at-a-time. I called the McCarren office to see if they could help, and they sure did! Jonna and Danielle worked extra hard to make sure we got what we needed. They definitely went above and beyond normal customer service expectations to assist. Jonna even came in on her day off to make sure we were accommodated. Both of them were friendly and fun, even though this whole process was very convoluted and frustrating for us all, mainly due to website restrictions. They kept their senses of humor throughout and made what would normally be an unpleasant experience most pleasant. They are both amazing!

Johna was so helpful and kind to us this afternoon! We are reassured and grateful to have our belongings stored at this location. Thank you again for your time and hospitality, Johna!

Danielle was very helpful with my until. Thank you!

Danielle is the best consumer service operator that I have ever worked with. She navigated me through the E-booking process with easy. So friendly and helpful !!

I called the office and spoke with Johna, she was patient able to answer all of my questions! She was also super nice!

They raised the rent every 6 months. There was a dead mouse in the unit when I moved out. The original rent was $60 per month by the time I moved out it was up to $110 plus the mandatory $11 in insurance that was not advertised on the website when I first reserved the space.

Security gates is constantly broken. You cant come as advertised but only when skmeone is in the office due to the broken gate. Raised rates after 2 months of storage even though they did not ot provide the services advertised. Overall standard storage facility with a broken gate most of the time. Area manager was rude and did not respond to my call even after being stuck inside the facility and having to call the cops to let me out. Close to the university so i guess thats a plus and ill add 1 star. On site staff friendly so 1 star for that as well. Will not use again.

Danielle was amazing. Great customer services, very informative and the premises are super clean.

The manager was very polite and made getting a unit very easy. It was a quick process to setup and she did a great job.

Danielle was amazing and I would tell everyone I know to come see her to rent a storsge unit! Any other place would just be wasting your time and money! Thanks so much Danielle!!

Shout out to Sara, hope I spelled your name correctly, She came thru clutch, and if recall, she did from Gardnerville too, helping out where she could! Thank's again, a little bit could be SO Much to someone else! Stay Blessed!

I had a wonderful experience with public storage! The manager there was so kind and helpful with everything!

Until this place makes some changes, I can't give it any thing better than 1 star. The gate doesn't work, therefore it is always open. There aren't any lights, so after dark is a no go unless you have flashlights, even though they are open until 9 pm... I don't feel my possessions are safe at this facility.

very friendly manager, always willing to help, lots of room in storage unit and safe.

Jennifer and the other lady were so nice and accommodating! Very friendly! Most definitely would recommend this public storage location.

Glad to see you're keeping things

They cut storage facility hours in half out of nowhere. My monthly rate is the same but now hours of operation are cut almost in half. No letter, no explanation apart from a note taped to the locked gate. Super disappointing.

Wow, we were really impressed when we moved our things from our former storage facility to this public storage in Reno. This facility is cleaner, less expensive, and Nancy at the desk was really helpfulAnd professional. She helped us through the check in, observing all the Covid protocols, and to make our best selection of storage boxes and supplies. This is going to save us money and peace of mind.

Friend had a storage here. Was fun just hanging out.

They spent extra time to help me get the first month for a dollar special. And called when I still didn't have lock etc.. the lady is really nice.

Jennifer is vey friendly and accommodating. She saved me big time as I left the facility without locking my unit! (I know, bone head move). Jennifer noticed and closed up my unit before any problems occurred. She is very diligent, pays attention and has your back! I couldn’t be happier with this facility!

I would put minus 100. They are theives. We were late on our first payment. They went through our storage and removed 4,000 worth of stuff. Thay are not good people.

Very nice people work there and it is a safe and clean place!

By far the best customer service ive seen in Reno since we have moved here. Jennifer was a delight and answered everything we needed to know.

I came to look for information about getting a storage unit a few days ago and the ladies in the office were really nice and informative. I believe there names were Johna and Jenn. Would recommend coming here.

Aricka was an amazing help in assisting me with my transfer over to the account my mom had originally opened for me several months ago. Very smooth transition and the staff is extremely friendly.

Great. Helpful people! Thank you Aricka

Aricka, gave me A+ service I was in and out with no issues. I highly recommend her for anything you need she's amazing!!!!

Property number 23068 location 1020 North McCarran Blvd ....Aricka is a great property manager very efficient and courteous...Highly recommend Public Storage facilities...Thank you , Nikolaos Mantzioros.

Super rude girl working there, won’t be spending a dime with this establishment.

Friendly staff. Reasonable storage prices. The only issue is the driveway. There is a blind corner, so turning left into the driveway from the road is a bit unsafe. Watch for oncoming cars!

I came from a different property and Jackie helped us out very professionally and fast. Will recommend

Erica and Angela helped my daughter when she needed help at the storage unit. They went above and beyond excellent customer service!!

Had a great experience there tell the reasons why I got a storage unit there the staff is very friendly a very knowledgeable on their units

Was an excellent help, with great service.

Great people very helpful

Angela and Maria were amazing very knowledgeable and professional they made our move in easy and smooth :)

The staff was beyond helpful and polite, they deserve 5 stars all the way

Aricka Maples helped me especially with all my needs and was very polite and very informative

I had a really good experience here. Kelly was really helpful and she was on top of everything.

Janae was awesome! She had all the information I needed 😁

great service @ good prices

This place is clean and not busy at all. I had a stress free experience here.

Had a great experience! Angela was very helpful and knowledgeable!

I came in to rent a unit and the lady that helped me was amazing! Janae made sure I knew how everything worked and made sure I had all the boxes I needed! I highly recommended if your in need of storage space you go see her!

Great customer service. Thank you Janae for all the information.

I have been looking for a storage unit that's close to where I live so when I move things will be easy to move out and around. I took a tour and the spaces were nice and clean and all my questions were thoroughly answered. I wanna thank both Angela and Janae for always welcoming my visit. The customer service has been wonderful and I appreciated it so much!

Very pleased with how clean the unit was. Angela and Janae were so amazing. Highly recommended.

Very well maintained property, very secure, angela was very welcoming and helpful.

Nice and clean easy access

Have my truck stored here was reasonable considering its locked up indoors.

Aricka was great and lots of help !!

Angela was wonderful! She was so personable, helpful and gave us a lot of great information. She made our day! Thank you!

Helped my boyfr clear out his unit due to then raising his rent over $30 more and not notifying him. I myself had this prob with another location... they raised mine from $95 up to $157 for a 5x10 rat infested closet. I had to toss most of my items away due to the damage. Read reviews before you rent here. Good luck

It is a wonderful and joyous place! Great food and entertainment! Bring the kids!

Great experience. Love Aricka, she was super friendly and knowledgeable.

Amazing storage unit to work with. Clean and organized upon check in. The customer service was excellent as well. Highly recommended if you are in the Reno, NV area!!!

Good price clean and accommodating

how much for a 10x10, whats the availability at the end of may, or around june 1st. only have saturdays to move boxes. thank you

Angela was a great help and we are very pleased with the service here and she was very professional

How much would it cost if i just wanted to store some boxes for two weeks?

How much is the smallest unit and what size is it?

I would like to say watch out. I moved in July but I didn't realize they raise the rates every year. So the first year I paid 168 they the next year I paid 200. Now I am paying close to 241 and it is just a year and a half of having my storage. I would suggest moving out after the first year.

Rich and Angela were great and the help is a load off. Thank you self storage on North McCarren!

do you have room for a 3/4 ton truck with a 20' trailer

Clean friendly environment. Great friendly staff.

Thank you for allthe help and support. Clean friendly place this is the place to store your stuff.

Good price. Friendly service.good place to do business with.

Awesome staff. Great prices!!!!!

This location rocks Angela was the best customer service outstanding would recommend a storage unit to anybody very satisfied and happy

Did not visit the unit very often after a couple of years returned to find that all of the my stuff on the right side of the unit was ruined. Some dingus put a screw in the roof wrong and caused a massive leak.

Friendly fast and efficient! Huge weight off of our shoulders to be storing our belongings in such a kind secure facility!

Angela is AMAZING! Never had such great customer service. Security is top notch, I would never recommend anywhere else other than public storage . Mainly because of the service i got from Angela.

Angela and Janae were very helpful and helped us with our stuff since it was our first time getting a unit! 100% recommend great service 😀

Angela and janae are awesome best public storage i ever seen

Excellent and sufficient service with GREAT personality with Angela!! I'd highly recommend to ANYONE seeking storage!

Everytime I come to this place, Always clean and Tidy👍

Great experience with Angela. She was super friendly and helpful. When it started to snow she insisted that we use a golf cart to speed things along. She even helped me move boxes!! And, I really like the security set up. I feel pretty confident leaving my things here. Insurance offered is quality. Clearly I made the right choice.

This is the second time I've heard from Public Storage I had enough I've had nothing but friendly service and great help and in times I've been in need they have gone out of their way to assist great job guys thank you especially for Angela thank you for all your help

Angela has always been amazing helping us with all our storage needs. I would highly recommend this facility . thank you for everything .

Angela was awesome! She took the time to make sure that I had all the items I needed my move! I would highly recommend this location for all your storage needs. 10 out of 10 !!

I have had an amazing experience at this location and Angela was so helpful I would highly recommend this facility.

Angela was extremely helpful and brought us a mattress cover even when we didnt ask for one. She couldnt of been cooler

Angela was amazing and very helpful even gave us a mistress cover so our stuff doesn't get dusty amazing service with a smile

Janae helped me with so much I really appreciated her kind, warm hearted experience.

Convenient location for me--right by work and current home. Friendly and helpful staff.

I was laid off from my job, underwent a lot of unexpected financial difficulties & I was terrified of losing all of my stuff in storage-especially because a great deal of it belonged to my grandmother, who recently passed away. My grandmother was my best friend. The manager of the North McCarran location, Angela, was understanding & worked with me on time frames so that I could get my situation figured out. She has always been more than helpful to me & I am so grateful to have come across such sweet people in my time of need. Thank you, Angela, from the bottom of my heart!

is there TEN stars? I wish I could do more than 5 because the manager, Angela, gave me the best customer service I've had in a long while. She is holding a unit for me even though I can't start the rental for a couple more weeks. She said that if it gets down to having only 2 that size, THEN she'll contact me telling me it's time to make the actual reservation. I'm going through a difficult break up and move and her kindness and going an extra mile to help me out did not go unnoticed nor unappreciated. I will likely use the space for at least 6 months and I'm so happy that she is managing that facility. A++++ for customer service. And I'll write another review about the facility after I arrive from Colorado and check it out.

Staff was friendly and helpful. Thanks Janae and Angela.

anglela very informive Great prices and everything on Ground floor No stairs:)

Friendly, professional staff. (Angela) Cleanest storage facility I’ve seen in a long time. If your in need of a storage unit, Public Storage on N. McCarran Blvd. is the place to go.

Excellent. Service. Angela explained rules and hours thourolly and in and out quickly would definitely recommend this facility

A fabulous business in my experience. Very professional, extremely responsive and flexible and creative. The human solar hybrid vehicle is very unusual yet within an hour on a Sunday they had made arrangements for me that were extremely helpful. Well done.

They was very rude to me CLEARLY online said it's a $1 for first month rent . But the staff was getting at me like I just made that up

Grate location , prices are high compared to the going rate however, amazing customer service ( angela) she went above and beyond her expectations , she's very personable , out Going , beautiful smile.. Just all around good customer service . hurray for tou angela *****(five stars).

Great storage place! Would def recommend it to anyone who needs a storage.

Go Angela.. You make it worth it. Your amazing.

Great speedy courteous!

Esther is THE Bomb! Hooked us up with a perfect 5’ x 10” unit at a very reasonable price. Fast, efficient & friendly!

Ester was great with all her help couldint ask for any better thankyou

Absolutely excellent service, Ester was wonderful!!!

Angela was wonderful

Great service! Anthony was very professional, understanding and helpful.

Very knowledgeable and excellent service by Jennifer and Angela.

The ladies in the office were great.

Anthony and Angelica have been super helpful with finding me the storage space and size that suits my needs. They are very respectful and courteous. I would recommend Public Storage to anyone looking for a place to store their belongings.

Storage made simple

The two ladies at the desk, Angela and Jennifer, were so patient and kind. They set the example for "GREAT" customer service!!

They were super helpful and super friendly. Changed my account with no questions asked, will definitely continue going to them

Real pros work there, always helpful.

This is by far, the best storage place I have seen here in Reno. I would recommend this facility to folks looking for storage that is secure like Ft. Knox, yet welcoming like an old breakfast diner. This PS is truly above the rest!

Angela and danee helped me tremendously in a dire time of need and I appreciate them and their amazing customer service definitely choose here to store your stuff

Excellent experience! Very friendly and helpful:-)

Staff very helpful in mist their facility,i have mine here in town an I couldn't ask for a better place

The manager Lacey and Danee, who assisted us are totally awesome. Storage units are clean and they totally hooked us up, honoring a deal the corporation had posted that was not showing for their local store. They went out above and beyond for customer service and to keep our business.

Place was fantastic. With space being limited they did everything in their ability to insure I was taken care of. Thank you Esther and Angela.

Nice and professional environment with positive energy. Stacy is outstanding.

Angela was amazing in helping us get the right storage space that met our needs. She was very personable and professional. I recommend coming to this Public Storage location for all your storage needs.

We have used several local storage companies, and this one is our favorite. Angela has been wonderful! She was very patient while we asked pricing on multiple size units and we chose this company based off of her awesome personality. Thanks for making our experience great!

I loved the service here it’s such a homey environment, Angila and Rick will make you feel like apart of a family, just ask them about their family they will go on, so pull up a chair and pull up some snack cause they will keep you laughing and happy the whole visit. They are apart of the experience. Angila has 15 years in the business so tell her what you’re roughly looking for and she will get you the best deal. Totally love it here, they are the complete package!!!

I was greeted with outgoing service. Very helpful in selecting a unit. I felt very comfortable with my selection to use their storage facility

First time here in Angela made everything super simple and understanding. Might even get a job out of it. Glad I came here!

Angil was very friendly and helpful with picking our unit. Great work!

Prompt, efficent and friendly servive. Nice person.

Good service Angela

Angela was so helpful she went above and beyond to find me the correct unit space for my needs. I highly recommend public storage. Great customer service!

Stop is always been greatly helpful mean while I have no way to go ahead and overwrite my previous review but like I said before their prices are right in the market with the booming self-storage Market as it is their helpfulness is always been grateful appreciated

Here's the deal straight to the point, Angela knows her stuff, and will do what ever she can to get you in the best spot and price for you. Angela will make sure your rental experience is helpful and easy. She's a good person and wants to help you.

The customer service at this facility is incredibly lacking. You can't help people with their questions because it's time for you to go to lunch. Maybe staff your facility with people who care about their job. There are plenty of people who need a job with better work ethic.

Storage prices are just out of sight everywhere meanwhile they're typically just right where it is the convenience for me is it's local but it's a clean facility I'd like to say safe but yet there's been some weekends I came in there and I know when the Management's there Gates wide open when I came in and when I left and meanwhile I didn't know whether it stayed open all night or not but everything has a problem and everything has a solution

What size and how much

Great customer service. Angela was amazing thank you!!! I will recommend you to everyone looking for storage space.

Angela was Awesome, She was so helpful,and went above and beyond to help me. She was very nice ,Quick, efficient, and I think she deserves a raise, if not a great Christmas bonus.

Angela was very professional friendly very knowledgeable and we decided take a unit because of Angela thank you

Angela was very exceptional service very very respectful

Angela was amazing and very helpful highly recommend this facility

Angela is amazing and very helpful highly recommend this place for storage

I almost left Public Storage in June due to the management. Once I found out that Angela had cam back i decided to stay.I have been with Public for over 3 years I have really appreciated the way things have been handled while Angela is there. If she where to ever leave i would remove my things and find a different storage company.

Angela was very helpful in explaining contracts and rules of the facility.

Angela was very nice and helpful with getting a storage unit

Angela is the greatest. We told her our situation and she helped us out with a great deal. Friendly and easy

Angela was absolutely wonderful! We thought we were going to have to get separate units for our vehicle and another one for our household items but we ended up being able to get one large unit for everything. We originally thought that because when we called they said they didn't have available space but Angela told us that it was first come first served so we ended up getting the size unit that we needed and it was a good bit less expensive than we thought it would be as well. Angela was very friendly and funny and was extremely helpful. Please stop by here if they tell you they don't have the unit that you want because they may actually have one available.

Angela and Stacey, employees for Public Storage, were very business oriented and knowledgeable in providing us all our options regarding short term storage information. Advance Realty Professionals, highly recommend Angela and Stacey at Public Storage. Our experience with Public Storage was excellent and we highly recommend this storage company. Thanks

Awesome staff

Angela is the best manager she such a big sweetheart.

Great customer service . Angela is awesome

Very friendly, clean and professional

Angela and Ray were wonderful, extremely helpful, and very nice to us. Made it very easy.

Angela has always been amazing. Upon going to storage today to get supplies for my husband we encountned a rude Georgia... she was absolutely disrespectful and extremely rude. I did NOT appreciate the service I recieved today.

Angela and team are INCREDIBLY helpful and truly put a great deal of care in to the facility. They'll even call you if you don't latch you unit correctly so you don't you know, get your stuff stolen.

LACEY was really helpful, she was nice and explained thoroughly. She gave us a tour and was very friendly

It's my first time renting a unit at public storage, and Rayleen was the worker that made my experience just amazing, she was fast and very friendly , she answered every single question I had and gave me many options on the units that were available, I'm very impressed with her customer service. Thank you Rayleen for everthing.

Nice and efficient staff!

So...there's this guy. Pretty sure he's homeless. He rent a storage unit near mine. Dude is hostile. Antisocial. But some evening I'll come to drop something off and he'll be in his unit with the door rolled down most of the way playing this beautiful tragic sounding classical piano music. Its an epic sound and slightly drunk but it works!

Angela and Rayleen were beyond helpful. Service was fast and efficient and they went above and beyond to ensure the best possible experience. I cannot recommend enough!

I had the worst time finding a storage then I found a unit here the ladies in the office are awesome honored my online price very helpful gave me all the information I needed, showed me the unit to make sure i was happy with the size and last but not least made me smile

Angela and ray were amazing Wonderful experience in a stressful time thank you so much public storage

Super knowledgeable and friendly customer service, professional operations, and clean well-kept facility. Signing up was a breeze. Angela was great. Highly recommended for all your storage needs! )'(

Angie is amazing! ❤️

I must say this public storage has great customer service. Alex helped me get all set up with my storage. She was quick and explained everything clearly. I would recommend.

Angela was the best!

I had to come back and rent another storage unit and Angela couldn't have been more helpful. She found a great unit for me and she is so easy to work with . I have to say having rented at another public storage location this one is the best with awesome and friendly staff and a secure location. I highly recommend this location and even though the prices have gone up I wouldn't trust my belongings at any other location.

Over price as far as storage units go. Emigrat storage is lower in price

Pete was awesome. He was able to get me a unit when there were non available. He was very curtious.

Public Storage does an outstanding job for me Rick Wood's and I really appreciative and Angela does outstanding business for everybody every customer I see come in the door and I pay my bill and got no problem with the public storage up here my stuff is perfectly safe and secure

Great personal oriented service

Angela is a badass

Super easy and convenient. Staff was friendly and answered all my questions appropriately.

It's kind of weird to get in before the light

Angela was helpful awesome and great

They were able to get me into a unit quickly and for a good price, Thanks Pete!

Great place! Clean, well kept with a friendly staff and daily security checks, including your lock. Very reasonable too.

Pete and Barbara were very pleasent. they did a great job and i would recamend this facility to everyone.

Very friendly and welcoming. Very helpful and informed me about everything! Thank you Angela and Peter!

Angela and Barbara was wonderful. They helped me allot with my transition from my move. Great customer service and that's what it's about.

Angela and Barbara are awesome! Very helpful and friendly! 10 stars!

This was my first time getting a storage unit, and the prices are very reasonable and Angela was extremely helpful and explained things. I feel like this place is very reliable to me and its awesome that its gated. :)

Angela was very helpful

Very friendly and helpful. The entire process was very easy. Would definitely recommend this facility!

Angela and Barbara are very amazing individuals that made my moving experience very pleasurable and easy. A1 service.

Excelent service, friendly staff,good location,great experience !

We have a unit at the location and having hard times and Angela and Barbara helped us out and they were very helpful and thoughtful. I highly recommend this facility.

Fabulous service and very helpful, friendly staff. Location was clean and well kept. Kristine and Matt (I think...lovely redheaded gentleman) were on top of it.

Sean was helpful overall good so far.

Angela is amazing. I moved my stuff from Los Angeles to this location, and she noticed that the LA location had never vacated my old unit and were still charging me. She fixed it all up, and got me into a new unit here.

Angela is just the best. She's knowledgeable, helpful, friendly, and all around amazing. Never dealt with better customer service.

Update- Just closed my account with PS. Once I was in, I had 2 increases to my monthly rate during the last year. I'm hoping to get some semblance of good customer service as I have put a call in to the Manager in Sacramento. In the 6 weeks since I got my facility, I've gotten repeated notices with incorrect information as to which unit I rented and how much I have paid. The employee, Rebecca, has no customer service skills and the words I'm sorry are never uttered. For now, I need to leave my things at this facility, but I can't recommend you do the same.

ITS RAINING INSIDE MY STORAGE UNIT IN SPARKS NEVADA. SHAME ON YOU. WAITED AFTER CALLING CUSTOMER SERVICE AND NO ONE EVER CAME - NOT ONLY SHOULD YOU HAVE COME OUT AND COVERED THE ROOF LEAKS WITH PLASTIC OR SOMETHING - YOU SHOULD BE ON THE PHONE TO EVERY TENANT ASKING THEM TO CHECK THEIR UNIT - SO MUCH WATER DAMAGE IN MY UNIT AND I CAUGHT IT EARLY - ITS STILL RAINING AND WATER IS RUNNING ALONG THE BEAM WITH ADJOINING UNITS - MY NEIGHBORS ARE PROBABLY GETTING WET TOO! TERRIBLE SERVICE.

Fast,easy and Angela made it really simple. Recommended it too anyone in need of a little space.

Angela was sooo awesome. I drove a long way to get here and she was very knowledgeable and helpful. She made sure to tell me about the specials too. I tecommend this place to everyone. ANGELA thank you for your great customer service.

Starr and Angela are awesome and funny. We have a sense of humor, most others do not have a sense of humor! Love these girls!

Amazing service , definitely love the people behind the desk and very helpful

Diana was awesome really helpful and professional

Angela was awesome and made my move in easy . I would recommend this place to anyone that needs storage.

Star made the experience nice while stressed out

Easy going and professional

Angela and Star at public storage are the best! Extremely helpful!

Horrible customer service!!!!! Spoke to the lady on Sunday I believe Sara.. There was something wrong with our account and we were really concerned. She was super nasty and not helpful at all. She almost hang up on me. All I was trying to do is to find out why we got a late fee as we didn't have any issues with our debit card.

I love public storage star is the best

Extremely nice and friendly staff, very simple.

The employees here were very helpful and enjoyable. They were very efficent to help us and were very funny. Made the long process nice. Will be returning the following summer for another unit!

If you go to UNR and need storage STAY AWAY! I stored my stuff here last year and my unit got broken into! Everything was stolen!

Angela was nice and friendly. Very close to campus would recommend to any student

Great service and super easy to access from UNR campus. This is the 2nd year me and my friends have used them over summer and I'm so glad we did. Get there early though units go fast.

A clean, safe property... Very helpful staff and all around good experience during a stressful time.

The worker at public storage by the name of Angela was an awesome lady ,,,she waited for my mom and dad to find the location and we through was very Thoughtful of her......We give her a 10...

Diana addressed all my needs and was able to get me into a larger unit in order to accomplish my moving needs and feel comfortable that I had enough storage space thanks Diane

Great customer service!

Diana and Angela are great. Highly recommend, they help you with what you need and have a nice selection of packing supplies.

Angela and Diana are awesome! Very helpful, and pleasant to do business with!

Great costume service.

It was amazing Diana and Angela were super duper awesome they are really really knowledgable yeah you guys should go there lol 🤓🙂🙃🎃😍🙌🏽

Angela is a great manager. She has always helped me whenever I need it. I would never rent anywhere else . Angela is the best.

I have to say Angela was the best woth gettingus the storage we.needed, i am glad we decided to.come here. I would highly reccomend this facility.

Angela and Diana make a great memorable experience, they help cover furniture to keep dust and bugs away. I highly recommend this place for storage with a great view

Great staff! Very friendly. The service with Angela was great. I recommend this storage facility

This place was great!! From the second I walked in until I left Angela was so incredibly helpful going above and beyond your regular service! Highly recommend!

I used this Public storage the entire time I attend the near by university and have still been using them several years after. Angela and Diana are amazing! I don't think I went in to make a single payment without staying to chat a bit. Great service! highly recommend this location to anyone who needs some extra space in the area!

Angela made it so easy for us to get in, store, and get out. Now we're in Sacramento and I wish I had an Angela here to make things easy

The staff Angela, was amazing and really helpful. Answered every question that I had. The storage facility was very clean and well kept on my arrival and my entire experience was just lovely!

Very nice clean facility. The manager, Angela, is very nice and helpful. Highly recommend using this storage facility.

I went there and i had forgot the lock. they were patient with me. they were kind and generous and they very dependable in everything that they did. i would keep coming back to this public storage every chance i get.

The two ladies working the front desk were so nice and patient when helping me! Very chatty and pleasant. They were quick and efficient and were sure to inform me on contacting my outside insurance provider to make sure that my storage unit would be covered as I declined to take up their insurance. 10 out of 10, would come again and recommend.

I couldn't love this place more. It's convenient to everything and the staff is incredibly helpful and friendly.

We moved into the Public Storage facility in January of 2012 and recently removed our belongings. During the entire time we were treated with the upmost respect. The folks running the facility were very helpful and professional. They helped the last month with advise about prorating the last month's rent to help us avoid excess costs. Doing payments online was also extremely easy with little interruptions. The cost during the two year period stayed reasonable only increasing lightly once. I highly recommend the facility if you are in need of a storage facility. It's location which is close to UNR is also very convenient for college students and families.

I have had thr best expierence with Angela and Diana at Public Storage, they are always available if i need any help, i highly recommend this facility .

They are amazing. remember my name and everything very friendly and professional. I recommend them if you need a storage.

These folks are very helpful Diane and Angela were very funny and polite

The staff at this facility are very nice

Best storage and staff ever ... radical

went to the property talked to angela and diana, they showed me a unit and they were very awsome. the property was very clean and well maintained i would recomend this property for your storage needs. very good job all.

Angela was extremely helpful and explained everything perfectly

they were awesome!! won't be renting storage from anyone else but the in reno!!!!

awesome auction clean facility and friendly and knowledgible staff

My daughter and I have rented from store Public Storage on N.Mccarran for 3 years. The staff has always been wonderful. I would certainly rent from then again if I needed a unit! Sincerely, Carl & Ashley Keith

Such a great experience with Alex! I called to ask a few questions about available spaces and she took her time answering them and did not rush me at all. She was great!

I was very satisfied with the customer service today. Angela knows what she is doing. I was looking for a storage nearby and I stumbled across this public storage. I've read reviews on this place so I decided to give it a try, and I was very pleased. Angela was very nice and has an enthusiastic personality. Love this place, would recommend to others about this certain Public Storage.

Thanks Angela I appreciate your help. This place has an awesome Customer Service..

I have had a wonderful expierence with Angela and Diana they are very helpful with anything you need for your storage. I highly reccommend this facility if you need storage they will take care of you.

My experience with diana and angela was very pleasant and i felt very welcomed here. Thank you

Staff is very professional. Unlike other storage facilities I've attempted to talk to, the two gals here do absolutely nothing to peer pressure you. Very understanding and you'll even leave with a laugh or two. I appreciated their kindness and the fact that they reminded me about the boxes I needed. Superior customer service!

We have been customers for several months now and needed a larger unit. Angela was extremely helpful in making that happen. I strongly recommend Angela and Public Storage for all your storage needs. Thanks Angela!!

There are two incredibly understanding and professional workers Angela and Diana. They know their jobs and treat you with respect. The units are kept clean and they can guesstimate what size you need (if you can't). They aren't out to gouge you and are just "real people" trying to help. What a happy ending in an otherwise exhausting move.

I have been renting here for a long time and the customer service I have received from Angela and Diana has been awesome. I would never choose another storage company. I trust my stuff here. Highly recommend facility

Just moved out and had a great experience. Clean easy to access and the Manager Angela was responsive and always friendly.

The location is a bit remote, which is perfect for deterring the casual criminal. It is also on a very steep hill, which also helps as a deterrent. The hills also help in the event of one of our infrequent but possible flash floods. The unit is nestled in the midst of three higher end apartment complexes and away from prying eyes. The complex also comes equipped with full coverage camera surveillance and on site security. They take their job seriously and check each unit daily for tampering and loose locks. The office staff, specifically Diana, was extremely helpful, kind and knowledgeable. There were no high pressure sales pitches, just the facts, and the facts were exactly what I needed to choose this location in which to store my personal treasures. All in all it gives me great peace of mind knowing that my things are safe.

Angela went above and beyond and was super professional and helpful. Been with this PS for years and love it.

Great service, friendly staff. Used to be A-1 American Self Storage untill a few years back but yeah, after 10 + years, my stuff is still secured.No break in's or other issues like I've experienced elsewhere.

I had the pleasure to meet Angela on July 2nd and she was very accommodating on finding me the exact storage space I needed. It was a quick and pain free experience. I could not recommend a better more professional place or a better person to deal with. If you are in need of storage space please see Angela. She will accommodate your needs and have you ready to go in a short time. No need to shop around! Thanks, Mark

I had a great experience here. Friendly staff that are beyond helpful. Great storage spaces as well as great security. I would recommend it to anyone.

Nice clean facility and the staff are friendly and go all out to get you the right sized space.

Angela is awesome

Angela and Diana helped me in a pinch and gave me a great rate. Thanks! Great customer service.

Angela and Diana were so helpful in getting me set up.

Friendly and quick service. It's a nice clean facility. I only give it 4 stars because they don't mention the insurance rates until you are filling out the contracts.

Great experience. Its close to the university campus and the staff is extremely friendly and helpful makes sure you understand everything and feel confident in using their business. This was my first time using any toe of storage and seeing what my mom has gone through with using uhal I decided to try Public Storage. I am glad I did prices are extremely reasonable. Thanks for great service Angela :)

Angela was wonderful. Very professional and polite. Service with a smile

Roger in the office is super nice and friendly. The property is clean and we aways have had a great experience while renting from them. Thank you for be so friendly and nice roger!!!

Excellent place staff are wonderful office ladies are verey plesant and nice

Quality service, and great staff!

3 things I love about this place. First off the staff is amazing!! Angela has been awesome in accommodating me and is very friendly. 2nd its the security, we all have possessions that we keep there and some of the possessions mean the world to us. So I feel absolutely comfortable know my possessions are completely safe. And last its a awesome location, close to home. And ur not far from downtown. I'll be staying with u guys for a while lol... thank u for evety

I have been to several different public storages to pay my monthly bill also in several different states. The one in sunnyvale, ca told me I had to go to the original ps location I signed my contract with to make any changes to my account. I went to ps on 1020 n mccarran, reno nv. I was so happy to have stopped at that particular one. Angela informed me that all public storages have the capability to serve all my needs. She was able to update my address and phone number plus change my insurance too. She also worked in san jose, ca. She knew the rep from the sunnyvale ps. The sunnyvale rep even entered in the computer under comments what she had told me about not being able to help me. I was just so happy when I left. I told my friend I was glad I stopped at that ps to pay my bill. Angela made my day. I think all public storages should have reps like angela.

I have no problems at all. Angela and Natasha have been great and professional They have been there to help. The property all ways clean. When the ice came upon us they had the area salted down enableing fast and safe entry to storage unit. When ever I was in my storage unit if they were riding around they always stop to ask if I needed anything. I have this to stay OUT STANDING PERFORMANCE TO ANGELA AND NATASHA AND PUBLIC STORAGE..... Thank you to you both. You made my difficult times a lot less stressful....

Angela and Natasha at my storage are the personable friendly courteous and at times has went above n beyond the stature of customer service. They deserve praise and a raise :)

Nice staff, quick move in, good storage rates.

I have been a tenant at N. McCarran for the past 3 years. Angela and Natasha have been outstanding. They are very professional and nice, they are always willing to go out of their way for their tenants. The grounds are very clean and I feel very comfortable storing my belongings there. I would highly recommend this facility.

I've had my storage here for 9 years now and I haven't had better customer service as I have had with Angela and Natasha. They are always friendly and understanding with my situation. I wouldn't store anywhere else and I highly recommend coming here.

The customer service Angela and Natasha provide goes above any I've experienced in a very long time. The professionalism they show to their customers, the office and grounds are the cleanest I've seen

thank you natasha & angela! super friendly and helpful. made my move smooth and no hassle. love the clean storage space.

I had a very bad experience in Oregon with Public Storage and swore I would never use them again..I met Angela and she was just great which changed my mind to use Public Storage, I will continue to use Public Storage as long as Angela is there. At one time Angela had been moved to a different property and the person who took over for her was rude, inconsiderate, and assaulting, at the time I was ready to take my stuff out but the day I was going to move Angela was back and I told her myself that as long as she is there so will I.

The customer Service at this location with Angela has been great. Glad to see her back. I was in the process of removing my things due the management at the beginning of the summer. When i found out Angela was back i started to put my things back in and stay. They are great to work with and are always so polite and professional!!

Awesome customer services, I had zero problems with my experience here:) thank you!

Both Angela and Natasha are great to work with and the storage facilities are convenient, easy to use, and clean. We store all of our stuff for Burning Man at this facility. She makes everything so easy for us to get in and out quickly.

Excellent burner-friendly storage in Reno. Natasha was accommodating and helpful. Curious view as well.

Reserved my unit two days before online...very convenient. When I arrived, Felicia was extremely helpful, answered all of my questions, and made the whole experience quite painless. Supplies in the office facilitated my packing, and saved me a lot of time. Great location, easy to find. I like the security, professionalism, and cleanliness of the unit. The price is right!

Angela the stores Manager was very and helpful and got me in with short notice. She also stayed late because I was running late to pick up my key and passcode information. She took her time with me and didn't make me feel rushed. I am very pleased.