Public Storage Self-Storage Units at 1881 N Decatur Blvd, Las Vegas, NV

Worst place ever. Brian was so rude and while I was following my husband into the hallway our unit was in, Brian exited the door and let it slam in my face while I was holding my infant son in my arms, locking me out and walked off. What kind of person does that? When my husband asked him if he did that on purpose, Brian stated “Ya I probably did.” Plus they close early with no warning. Don’t rent here, it’s not worth the headache or the attitude you receive.

By far the worse company ever. DO NOT do business with this company. They have so many hidden fees, worse customer service, tell you one thing and it’s the complete opposite of what actually happens. Terrible company, terrible policies. Unless you love stress and getting taken advantage of, select a different storage company. Do yourself a favor and run far away from public storage

Great service! Excellent and clean and organized location. The main manager Brian was very helpful and knowledgeable and was there every step of the easy and quick process of renting a units. I definitely highly recommend!

Super easy, took less than 10 minutes to view the property and get set up. Big thanks to Elijah for making it so easy!

Elijah was helpful. He took the time to answer my many questions without any attitude. I highly recommend him to help out!

Elijah did great

Elijah is amazing!

Elijah did great

Elijah provided great service

Elijah did a great job helping me at 1881 N Decatur

I'm new to the Vegas area and checked out a few storage facilities and chose Public Storage at 1881 N. Decatur. What separated this facility from the competition was the professional staff and eagerness to help me solve my storage concerns. After several months here now with changes in my needs, Martel has once again come through! Very personal service that has made it easier for my acclimation to Las Vegas. Thanks Again Public Storage and especially Martel!

Great deals, fast service and friendliest staff! ❤️

Martel was such a great help, and very funny

Martel is amazing, he really went above and beyond to help with me with my storage needs. He is very friendly and has excellent customer service, I highly recommend this location!

Great service the guy up front is a pro

Rente un espacio y me robaron mis cosas a los dos días de rentarlo me dieron otra unidad y al mes siguiente me están cobrando $80 mas 🐀🐀

I received great customer service, very helpful, and great communication!

Micheal rep was excellent in representing public storage.

Martel is the most helpful manager and was very understanding to our needs! Quite pleasant!

Martel is the funniest and kindest most uplifting person at this place !!! If you guys meet him you’re lucky !!!

Martell is awesome! He was Super helpful on our move in day. Very informative and patient with us :)

Quincy was amazing he seen me and my brother struggling and didn’t even hesitate to help us. Customer service on pooooooint !

Quincy was amazing, fast, professional and extremely friendly! His service made my experience well worth renting with public storage! 5 star rating for Quincy!

Pam and Elena were very friendly, helpful and made the rental process fast and easy. Property was clean also.

Today at public storage jazmine really saved me a lot of time and money thank you for your management and five star service public storage !

I Should up to this place, in need ! Of a storage but not know what I needed This Young Dude Martel, Had and answers to every question. I just told him was had to go in the box and he walk me right to it. Thanks again young Brother. ✌🏾

The best experience I ever had on a such stressful time which is moving! Martel and his colleague are efficient and professional!

Had a fast and amazing experience! Great energy from Eli and Martelle.

I forgot to lock my storage unit last night. I did not realize until I found lock still on key ring this morning. I could not make it to storage site until 11:00 AM. I was in a panic hoping I had not been looted. I arrived to find my unit locked. I went to office and Martel had discovered unlocked unit, checked and saw contents still inside. Everything looked O.K. so he put lock on it. So by the time I arrived unit was safe secure all contents there and locked! I also would like to comment on Martels professional courteous demeanor and attitude. You don't always encounter that anymore. I found it to be quite refreshing.. Thank you again Martel.

Two days after I parked my trailer it was stolen. No communication from PS. Complaints filed with BBB and Attorney General office. Employees stated to me " I don't care". Restitution needs to happen. My trailer and equipment was safer parked on the street! Do not rent here!!! They don't care!!!

Mortel was great

Jacey was by far the best manager, best customer service 10/10!

Problems since online reservation made... Unacceptable unit given, asked for inside unit, was given outside unit. It has been a month and now my monthly rate on the unit I got is $30 more than quoted. It has been a real headache. Air controlled? Don't be fooled, it's just a fan blowing through the hallway. I'm disgusted. Not happy. Spent way more than I should have been. No one responds to emails or the contact page. I plan to move to a different company/facility next month. Very dissatisfied. Good luck.

I came into this location today and the lady I believe she said he name was Sherry was extremely helpful and asked alot of questions about what I was storing and extremely knowledgeable about storage. She was helpful and very polite and nice. I didn't rent a space today I was just shopping around but when I'm ready I will definitely go to this location. I truly enjoyed her vibe. Great person and friendly I would give her 8 star if I could.

Close n love the remote access good luck 🤞🏾👍🏾 to New lady she got the worst of me on a hot moving day n I'm glad she came back n we both learned about the lock 🔒🔐🤷🏾‍♀️👍🏾 you're 4 ⭐✨⭐ Just get their 🔐 n PS you're three ⭐✨ bcuz you sell units that's right at the gate where owners park n it's hard to load n unload if right lane is obstructed that'll get you 1 ⭐ but I'm giving you room for improvement I have two units now so you're doing something 👍🏾👍🏾👍🏾👍🏾

MY SISTER & I WAS EXTREMELY SATISFIED & PLEASED WITH THE CUSTOMER SERVICE FROM NICK ALWAYS HAD A BRIGHT SMILE AND VERY PASSIONATE ABOUT THE CUSTOMER NEEDS. THANKS NICK KEEP UP THE GREAT JOB YOUR DOING🤗

I want to give a shout out to the employee Pan. I needed to get an important document from my storage that my new employer requested. Unfortunately I was late on my payment so I did not have access to enter my unit. I informed Pam about my predicament, she went above and beyond and was kind enough to give me access to the unit to retrieve it so I can keep my job and able to pay my unit soon. Thank you for being so awesome. Thumbs up.

She was amazing 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🤩

Brian was great! wonderful customer service

Brian was awesome. He was able to answer all my questions and took care of exactly what I needed. Thank you again Brian I really appreciate you for all of your help!

Great place for storage. Staff is awesome.

Customer service is phenomenal! 10/10 recommend!

They close their office early without warning. They sold me the wrong type of unit then refused to refund my money although I had not even been given the assigned spot yet. Worst of all was the way the nasty little girl in the office treated my autistic son then was extremely nasty to the rest of us. I will NEVER EVER recommend this place & will certainly take all of my business anywhere else, not here!

Wonderful customer service great energy Positive experience wouldn't of change it for nothing

Had a great experience with Brian!

Thank you Jackie for all your assistance. You were so very helpful, polite and understanding to my situation. 5/24/22 Brian has been great, understands situations and works with you. Happy to have Brian watching my things. Keep up the good work Brian. Ur awesome!!

Brian is a very very nice person great customer service very professional help me with all my needs we need more people like him to work with customers

Convenient

Not A bad storage place, manager says they have no clue or control of why the increase in monthly payments!

The manager Brian is phenomenal and JC was a charm the unit is clean the property was well managed!!!!!!!!!!!

Good renter.

Great customer service. Brian is the best!

Affordable Storage, came by to drop off some of my mom's items since she decided to make the move down to Vegas. We felt our items would be safe here and haven't had a problem with our unit since.

My aunt needed a storage space and to be honest we were difficult. We had been all over the area and didnt know much about renting storage. It had been a long day and we were just miserable. My attitude did not stop brian from being absolutely professional and so kind. He gave us information that we didnt even know we needed! Thank you thank you thank you!!! Will be sending my MIL your way this week!!!

Staff is very polite and professional. Def. recommend.

I came in recently to look at a unit to rent while we are remodeling our home. The manager on duty, I believe his name was Brain, was very attentive. He went over the different options available and terms for rental as well as any specials. He answered all my questions in detail. I ask a lot of questions and he did not seem annoyed at all. He reassured me that my items would be safe and gave me comfort with this decision I have to make. He took me to 3 different sized units and explained how much I could fit in each one. I have never had this level of service provided at a storage facility before. He was so pleasant and patient with me. I will rent from this location because of his customer service! Thank you so much! If you need to rent a storage unit, I highly recommend this location! ☆☆☆☆☆☆☆☆☆☆ 10 stars!

Very helpful, clean units, great price

Five star customer service from Jacey

Brian was so rude! At first he was nice explaining things. He then took me to show me a unit once he opened the unit and I walked into it he attempted to grope me and tell me I was hot and wanted to see if I wanted to go to his on site apartment to have some fun. I was so embarrassed I said forget it and left. Trying to lure people to rent a unit and “have fun” Wow poos customer service

Hello. Brian did an awesome job in assisting me today. I highly recommend him. He's awesome! Thank you

The manager was a very helpful guy, my problem is there camera system has only one camera working. So how is this a secure place? Maybe send a sweep truck through every once and a while.

Jackie great mgr.

For some of us that time is very important and we are busy, finding an employee who is dedicated, and willing to help you it's not that easy. We are very prompt to complain but we don't take the time to thank and recognize the people who helps u, like Jackie at the Decatur storage, she is awesome, full of knowledge and great attitude , she is an asset to your company! Thank you Jackie for a job well done and for been you and for making my day and my task so easy! Marco

Jackie was very helpful when I called answered all my questions I had! Couldn’t of asked for anyone better to have helped me out!

Jackie was perfect I enjoyed the process look forward to seeing her every month

Jackie was absolutely amazing, she took care of everything I needed and answered all questions I had.

Wow I'm so pleased with your staff Jackie was extremely helpful and organized she went way beyond what anyone could ever expect im very pleased to have her help thank you for having such a wonderful staff.

Ive been calling around for some information at a few storage facilities and honestly most seemed as if I was bothering them by even calling but when I called public storage a very nice female employee named Jackie assisted me with questions I had which ultimately made my decision easy.

Jackie was very helpful when I called answered all my questions I had! Feel more comfortable leaving my belongings there with Jackie working there. ❤️❤️

NO SIR

Jackie was very helpful and the price here for my unit was affordable,I'm grateful.

Jackie was great!

Jacqueline was very nice, she walked us through everything. Very good customer service

Dante Had Great Customer Service and Explained everything assisted with online services and very pleasant

Dante gave me excellent customer service I would recommend that everyone goes to public storage,they know how to treat there customers

Great customer service from Dante! Above and beyond, can't wait to get further amazing customer service!

Great Customer Service from Dante. Answered all of my questions. Followed with phone calls to let me know what was gonna happen with my account.

Brandy was really helpful and very nice 🙂. Thank you for your help and everything 💓.

Sometime there open on time and sometime there not !!!!

Dante ,customer service is top notch .I'm a business owner and I would love to have him as my employee. This man deserves some gratitude.

This place is always clean and secure

Great place

Abria, at 1881 N. Decatur location, was very helpful with my budget and answered all my questions. She was awesome! Recommending to friends.

Management was never there to get it, I had to go to another one to get it and then go back.. to top it off they could give me the discount, or help with nothing.

The two young ladies that were at the counter were very pleasant and cared about the wellness and safety of their customers they stuck to their guidelines for customer safety.

Ki

Alexis and Brandy are the best !!! Both of them helped us with our storage needs and were very professional and knowledge. Thanks !

It's a storage place. Lol

Alexis showed great customer service. Alexis helped me with everything that was needed. She deserves 5 stars

Alexis was great. Would definitely recommend .

I highly recommend this place staff are awesome and super helpful!!!! Great price 👍

The gate closed up on my car, and the manager did not respond.

Should be more cleaning..

I came in to make a payment at Public Storage today on North Decatur Alexa and abria are wonderful employees at this location and have been a great help to me every time I come in

I had a wonderful experience with this location. The workers Alexis and Abria were excellent and had patience with me. Through all of my concerns I was educated and comforted with information on how to handle every situation. I will refer everybody to this location it was very pleasant. Thanks A lot

Service was awesome. Great deal. Thanks Alexis.

.Great customer service during these trying times. Thank you for your service!

Try any place but public storage have been a no problem customer for many years and like clock work every few months they find away to raise rent you would think they would take better care of there long term paying customers cant even get the people to answer there phones even tryed calling the district manager with no response theres better options out there

Abria and Alexis were a Great help.

Amandi was awesome in helping me get my unit and made things super easy

Abria was absolutely divine (above and beyond). Excellent service and the most important she knows what she was offering to us. Highly professional, understanding, and recommend. One of our best experience ever in costumer service.👏👌✌️

Very friendly and helpful

Kat was great with the checking in process. Got a nice deal.

Kat helped me add a friend to the account.

KAT was AMAZING! Helped me get back into my unit! Awesome customer service! Thanks Kat! ☺️

Kat help me out during this hard times . The customer service was awesome

Kat was very helpful. Came in the office she made the process so quick easy and smooth. Amazing customer service!!

Amealia was great explained everything in detail thanks

Amealia really helped me out today! Quick, reliable service with a friendly attitude. Will definitely be renting space from here again!

Glenda you the bomb!

Amelia and kenlie !! Best team to have running the store ! Thank you for helping me get my bill paid and answering my 1,000 questions

Love it

Prices you get online? Are different when you come in?

Went to this location with my mom , Kenlie and Amelia are a great team ! We got are space protected and insured with these ladies as well as a damp check to help keep are belongings fresh thank you ! Outstanding customer service

Very nice!!

Kenlie helped me find the right space for me with a great deal will be renting for awhile so thank you

Amelia was sooo helpful thank u public storage

No one was in the office during business hours and I sat in my car for over hour waiting and even called but received there voice mail.

Thank you Jasmine you were a great thank you for all your help will recommend this location

Jazmine Was Great tgank you Public Storage shes aweasome !

Red was super helpful and got me the last 5'x10' first floor inside unit for $70 a month including insurance! It was the last unit! Thanks!

Jazmine you were very helpful with my move from new York thank you great service.

Jazmine was Great Thank you so much public storage

Amealia was great thank you so much

Muy bien

Amazing customer service by Jazmine

everytime I pay my bill Jasmine has excellentcustomer service she is amazing as ever

Thank you Jazmine and Amealia For Great Service You Guys Are Awesome Great customers Service

Jazmine was great customer service and was super fast thank you will recommend to family

Jazmine was Great Thank You For yOur customer service not to many people have that these days thank you will recommend this place to my family and friends .

Thank you Jazmine you were Great Your Customer Service is Superior and I will be back thank you Amealia as well super sweet .

Very professional

Jazmine was a Great Help than you for getting me I the perfect unit

Very good service.

Tahnk you jazmine for your service always very helpful!

Thank you jazmine for helping me and my cousin she has health issues and you were great with patience and assistance thank you great management.

Thank youJazminee you were excellent and was a great manager she coverd me with all information i will recommend this location thanks Public Storage

Amelia was great nice and efficient

Jazmine was a great help she got us in the perfect size unit and saved us money thank you jazmine and public storage really great management.

Jazmine was Great thank you for your hielo and getting me in to unit for a great price i recomendó this property 5 star

Jazmine was great she helped me and got me in my unit smoothly she awesome thank you jazmine I will be back!

Jasmine was a great help thank you public storage she was awesome

I am renting this place for the third time, I love this place because it has good promotions, it is a very safe place, it has excellent customer service. I recommend it 100% Esta es la tercera vez que tengo en este lugar, y realmente me encanta, tienen buenas promociones, es un lugar muy seguro, tiene muy buen horarios para acceder a la propiedad y tiene un excelente servicio al cliente. Lo recomiendo 100%

Jazmine was a Great help I am a previous renter and she's always so efficient and very helpful great management! Thank you Jazmine

Since no negatives are available I can't give a true rating. DONT STORE YOUR BELONGINGS HERE, Unless you want to have to everything STOLEN. I had my storage broken into within the first month of moving into here. Thank God I had insurance, but some item's can never be replaced with money...

Jazmine was a Great help got me in my unit hassle free and was very efficient thank you public storage.

Today i was having a problem with my situation personal but Jazmine really was awesome got me in my unit hassle free and took care of me she is really great person thank you public storage great management

I hate this place. I have complained to corporate offices and they don't care. I am so sorry I chose to move to this storage place and paid them for a year. They are never in the office when they are supposed to be. They are NOT 24 hour accessible. They would only put one name on the account to SAVE TIME, so now if my fiance goes by there without the code he can't get in. Don't choose this place. It's got people living in storage sheds and the drunks love to bother people

Jazmine Was a Great Help Thank you Punlic Storage. I am Returning and this time I will be storing for 6 months Jazmine has great customer service and loved talking with her felt like family .

Jazmine was awesome! Fast, efficient, and professional!

Professional and friendly service. Amealia made getting a unit very easy and left a smile on my face.

Amelia was great thank you for helping us out

I live in Las Vegas the air conditioning went out at the storage it's been out for 2 1/2 months I've been moving things out of the unit today was the final straw for me i went to get my tv a 50 inch flat screen my unit is so dam hot when i picked it up to bring it home my screen is cracked i have complain for over 2 months

Manage to get a space with them. If you show respect to the employees they will do the same. Got a sweet deal on a 10×10 for a dollar. There were extra fees. Came out to 57$

Jazmine was a zgreat help as well as Amelia Thank you PUblic Storage you guys are professional and efficient I will Be recomend this location.

Public storage it's outrageous and price I had a unit that started at $269 something then it went to $321 July 1st it was going to go to $382 for my unit so I moved June 29 & 30. I didn't know what it was going up for I didn't have climate control I didn't even have a light in my unit so what was I paying for?? So my whole stay there was totally a rip off.

I love this place they've been Very helpful for my month in a couple a days must have been a storage they're very helpful good customer service.

Amealia and jazmine were very nice and got me in at a good rate thank u PS

Attempted to purchase moving supplies and was welcomed by the following sign. At 11:45 a.m.?!! Nice facility though.

Great customer service and well maintained property. Amealia, the property manager did a professional job in setting up our account.

Awesome staff! Jaszmine and Amealia were very helpful. Great energy. Would recommend this place to anyone!

Jazmine and Amelia are so helpful! They found a storage perfect for our needs!

Friendly staff, appears clean.

Not a great location, but the prices are much less than other parts of town. The employees were friendly and helpful. I just wasn't too keen in the homeless people trying to sneak in every time someone keyed the gate to open.

Public Storage Jazmine was GREAT she got everything I Needed and was able to get me into two units explained to me everything and was sooooo Nice,Thank you jazmine you are the best ! I really appreciate Outstanding Customer Service.

Awesome service

Amelia and irene were amazing thank u public storage

Okay

Wowwwww Jazmine was Great A lot of help answering all my concerns , she did take her time with my rental showing me multiple spaces go me the right size for my stuff. thank you Jazmine you Are AWESOME!

Today Jazmine was Great I was super stressed about storing my mom stuff since she passed and Jazmine not only gave me Great Customer Service she was Definitely a Great Conversation and made my day I highly Recommend this Public Storage on Decatur and LakeMead She is Awesome Thank You Jazmine for all your help today ! I will tell ppl about you location and your staff Public Storage.

Amelia was very helpful and knowledgeable about what I would need. Clear on all charges and fees.

Jazmine and amealia were very helpful got me in at a great price thanks public storage for hiring people who actually care

Amealia is always so nice and helpful her coworker jasmine was also amazing these gurls know their business thanks public storage

Amealia is always so nice and helpful with everything. She answers any questions I may have and she always has a positive attitude. I highly recommend this storage facility and im so very thankful for amealia and all her help when needed! She's amazing!

Amealia was soooo helpful thank u for everything you do!!!!

My storage got broken into in less than a month of storing my possessions here. They have ZERO cameras inside the halls, only outside, so it's a THIEFS paradise. There is NOTHING worse than a THIEF!!! So beware of this place. I wouldn't recommend storing your stuff here, you will be sorry!!!

Went to two different locations and Jazmine at Decatur location was excellent help she really did amazing job helping me as busy as she was thank you public storage I will back .

Irene gave us wonderful service

Came in to public storage Jazmine & Amelia gave me really Great Service and saved me money and got me in the perfect size unit those girls are great thank you public storage! I will be back to rent again when needed!

Amealia is awesome! A1 Service! Awesome Customer Service !

Jazmine at the location on Decatur and Lake Meade was such an amazing lady her customer service is great. She is defiantly an asset to your company. I have used public storage for yrs and she has had the best customer service I've had. I will continue to use Public Storage due to her great service . Thank you Lisa Anderson

Amealia is always so nice when I come thank you PS for having such a wonderful person

Amelia rented me a space had to show me a couple different units and did so with a smile on her face

Amealia and julissa were very helpful and friendly I would definitely recommend this location

Amealia was very very friendly and helpful!! Awesome service!

Amealia and julissa were awesome thank u public storage

Ames Lis was very pleasant and super helpful and had the prettiest eyes. She was a delight to purchase from.

Amealia is the best such a nice person

Good, secure storage facility with good rules and courteous staff.

Came in last min and amealia was so fast and sufficient thank u public storage

Amealia had no problem helping us out at the last minuent n was so chearful the whole time thank u PS

Amealia was great answered every question no problems took care of us in a timely manner thank u PS for ur wonderful customer service

Amealia and irene just got me in at a FANTASTIC!!!!!!!!!RATE NOT ENOUGH STARS TO RATE THESE WOMAN

Amealia was awesome, great customer service and got us in at a good deal. Highly recommend.

Thanks Amealia for making my dad's move super easy will definitely recommend to anyone with storage needs

I came into Public Storage this morning and I received wonderful customer service from Lily. She was very thorough with the requirements, policies. This is why I always come back to Public Storage, I am always treated very well. Thank you Lily!

Thanks amalia for all the help truly a great service

Amelia was very helpful got me in at a great price thank u

Amealia was excellent. She was incredibly helpful, and professional. Terrific customer service! Thank you!!

Thieves they are saying they returned money and never did to my bank and want me to pay my hunting again?

Came in with my sister to get a storage unit wasnt sure what size we needed but the girl who helped i believe her name was amealia she truly went above and beyond to help us showed us a few different sizes so we could see what would fit she explained everything in detail to us and made sure we didnt have any questions its people like her that keep people like us coming back thank you public storage for having such a joyful person working

Amealia and joesph were soo helpful even tho amealia was off today she didnt heaitate to help us out would recommend this place to anyone

Amealia was so helpful never has an issue helping us out thank u!!!!!

Amealia was amazing. She took care of every need and worked on our behalf. She went the extra mile for us and we greatly appreciate her. I recommend Public Storage on Lake Mead and Decatur. Thank you Amealia for all your help....You're the greatest!!!!!!

Amelia and Irene were solo helpful n kept me in my price range thank you public storage!!!!!

Amealia was soo helpful made everything easy thank you

They increased my monthly fee after six months or so by $13. Just because they could. That was not cool!

The girl that helped us when we were moving was awesome & super sweet! She even made sure to tell us the lock was ours to keep. Thank you Amealia!

I called to get the info to make a payment on my brothers account and i was sooo frustrated! But, Amealia was kind enough to talk me through the process! Thank you Public Storage for having such great employees who not only know what their doing but also take the time to help others. Great customer service is something a lot of places are lacking nowadays. Public Storage isn't one of them! I will definitely be recommending them to anyone I know in need for a storage unit! Thank you again so much!

I came in for some moving supplies and Chris was so helpful in showing me everything I need.

Madison was such a giant help in telling us about our storage unit and what would best suit my wife and I. Highly recommend seeing her when using Public Storage. Thank you Madison!!!

I came in to rent a unit, Madison was very helpful, she went over the security features with me and let me know what hours the office was open if I needed any help at all! She also walked me through the whole process of the rent agreement on the tablet and really helped me understand! She also helped me with my insurance and gave me a list of questions to ask my insurance if they covered what I needed! 10/10 will be storing here again in the future!

The security is adequate

Very helpful and friendly staff. Madison, Anne, and Chris were able to pull together as a team to help get us the right size unit at the right price at the very last minute. Units are cleaned and well maintained. Couldn't ask for much better.

Had to call in with a few questions and the woman I spoke to, Amealia, was very helpful and took her time to explain to me what I wanted to know. She seemed very knowledgeable about her location. I will definitely be using them and would recommend others to do the same

I had a wonderful experience visiting this location. A woman name Amealia had helped me and she was very courteous with all my questions and concerns I had. Thank you for the wonderful service. I highly recommend this location :)

Came in to ask about a bill and amealia is always sooo helpful n patient definitely helped lower my frustration would recommend this location to anyone

Was forced to get a storage unit for all my belongings and move into a weekly as a temporary solution. Went to the nearest Storage One location on Rancho and N. Decatur in Las Vegas. Lori greated us with a smile and assisted us in saving money and picking out the perfect size unit to fit all our stuff. She had an amazing character about her and could tell that she really enjoys her job. In the darkest of my days Lori was a ray of sunshine peaking through the clouds and really was an amazing stress relief for my family and me. Thank you Lori- you're a rockstar!!!

Thank you Lori. You were awesome! Thanks for all your help.

Amelia was absolutely amazing. She explained everything to me and made sure that I understood all rules. Even in the hot sun she walked me around with a smile. I recommend this location to everyone.

Lori is the best keep that hard worker no doubt!!!

Easy to access from street, friendly front desk staff. Have a lower rating because the gate was left open for hours after business office closed and I'm not really sure why? Gate needs an access code, so it was strange to have the gate left open. Ended up being convenient because we were emptying our unit, but I would not like that otherwise.

Amelia was outstanding , she went above and beyond assisting me. If all the staff is like this woman I do recommend this location to anyone looking to grab a storage unit.

I moved out of my storage space on the 28th. On the 1st, I get an email telling me I owe $67 because they didn't give me a receipt saying I moved out. First of all nobody told me I had to have a receipt. I went inside the office to get my ID card and the clerk never told me I needed one. She just handed me my ID card and said bye even though I told her I was moving out. If they don't tell you what you need to do how are you supposed to know? SMH... irresponsible!!!

The office staff was very friendly and informative. Molly(Think that's her name) is one of the best customer service employees I have even encountered. She was upbeat and positive and a delight to talk to. I would recommend this storage unit to my family because of her.

All I can say is Molly is the bomb. I never used storage places, because I feel they are a waste of money. My anxiety was high. Molly took the time to explain to me that I didn’t need as big of a storage unit that I thought I needed. She also gave me info on policy stuff that I would have never known. Thank you Molly for helping me. I am so grateful.

Great team made it easy

Fast and easy

Molly is awesome

Stopped by this location today to make a payment and Molly, the manager is always just so nice! Thank you for always making my day a little brighter :)

Molly and Kevin were great. they were so friendly and a pleasure to work with. You rock Public Storage

Venus and Molly, were amazing informative and helpful!

Not very nice employees

Kevin is the man! Thank you for your help. Go see Kevin and he will take great care of you.

As advertised

Molly es una muy buena trabajadora, siempre la veo limpiando y enfocada en lo que hace. Excelente empleada!

Kevin at the n Decatur loacale. Knowledgeable informomative super helpful. U guys blessed to have him

I had a great experience with vanity and Nikki I showed up right before closing and they were kind enough to take the time and get me booked in so I can get my property into storage that evening I really appreciated that thanks once again vanity and Nikki

Excellent customer service at this location!!! Vanity was very accommodating and patient. She was able to find us a better deal than we already had. She is definitely a keeper.

Please if you are someone that's going Thur a hard time make sure you don't rent here U-Haul is the best place to rent they try to help u as best as they can believe me they won't sell your stuff after 45 days ...

Great place would recommend this location. Great people they are super nice friendly and they really care about their customers.

How much for move intoday

Ms Molly help me out and Mark was funny!

Kevin was wonderful thanks to him we had a great experience

Kevin has great customer service 😉

Molly es muy amable y muy cinpatica

I went in today to transfer to a different unit and the staff there was really nice and helpful. Made the transfer so easy.

Molly is great, AWESOME attitude

Molly is extremely helpful and provides great customer service.

Amealia was sooo nice and helpful i appreciate everything theyve helped me with today and made my move as easy as possible

Kevin was fantastic!!!! The people were very friendly, explained everything well and answered all my questions. I highly recommend!!!!

The people are friendly

Kiah she was very helpful very informational and very patient with me although I was running late for my appointment thanks for your help preciate you😀😀😀😀😀

Molly is a great employee she greets everyone with smile I have enjoyed referING people because they meet her she is a a + for your company

My MOLLY @ DECATUR/LAKEMEAD LAS VEGAS NV. AWESOME REP. SO HELPFUL AND UNDERSTANDABLE. EXCELLENT PROBLEM SOLVER. THANK YOU SO MUCH FOR CARING WE NEED MORE PEOPLE LIKE YOU IN THE WORLD. THAT DOESN'T MEAN YOU ARE A PUSHOVER, BUT SYAY FIRM AND CONSISTENT. I LOVE THAT YOU STILL HAVE COMPASSION FOR OTHERS. THANKS AGAIN 😚

MOLLY is amazing! We were looking around all morning for an affordable storage unit here at this property we found a very affordable storage unit and we also found a genuine smile with exceptional customer service

Great customer service from Mollie

Molly gave great service with a smile, helped me out and had me out in fast timely matter.

Molly was very helpful the unit was clean and she was very clear when speaking to me and was very respectful

I had a great experience with Molly when I first purchased my unit she was very helpful and as I was leaving she had a rude customer and dealt with very professionally

Lynnette is very professional and accommodating to all of her clients. She makes you feel welcome!!!

Great customer service!!! Molly (property manager) was always on top off her game verry helpfull an verry friendly the rest off the guys i encounter there were also verry help full an great to talk too.

Today was or first experience with Public Storage. Christina was the employee that helped us out throughout our entire time there. She was very thorough with everything she explained, and she was also very friendly. At the very end we were informed by her boss that we were her first transaction with the company! We were highly impressed and would have never known. I would recommend Public Storage to anyone looking for a storage unit. Ask for Christina, she is wonderful!

Very helpful and friendly service!

She is a good manager and helps us as customer's when possible. Hard worker !

Molly and kevin were great!!...helped me with everything i needed!!

Great customer service molly was really helpful and seems to have lots of patients..

Great place great staff!

Great staff and fast working. Molly and Lei were awesome! Guy working the other day was cute too ;)

Thank you for your business and great service. Thanks to Molly she's a great employee very nice

Very helpful 5 stars all the way

Awesome service ! Shaun was friendly nice and easy going people here have great personalities!

Awesome workers here, molly and Ashley were a ton of help and straightened a few things out for me and everything was protected fine. Love it and will use it.

Quick and excellent service, Molly was great and well knowledgeable on company procedures and policies

Becky was Awesome!! Assisted me right as she was closing was very patient and friendly.

Great job Zoey I heard, it's your first day working at public Storage I really appreciate your hospitality and your kindness keep going girl, you are going to have a bright future

I feel soo special.. i was my firts time renting storage but Brookelyn help me a lot and she explain excelent and every single point about! Im soo satisfaced

Brookelynn very nice solved all my storage needs

Brookelynn is awesome, nuff said

Eric and Melanie were big helps in getting things started. Older building with some insulation hanging down a bit but for $75 a month, can't complain.

Absolutely love Zack!!! I have been to many storages facilities and many different Public Storages and never been treated with more respect. His knowledge of the units and products is beyond anyone else's. I will be glad to travel farther to rent with him and know my stuff is safe. Thank you Zack!!!!!

Rented a unit from Zack today and he was amazing!! Very thorough and knowledgeable, answered all of my questions and then some. He was what Customer Service is all about!!

Isel me dio un excelente servicio me esplico todo sobre el eltoraje muchas gracias

Excellent service very professional Isel

Iselin and Alex were very helpful

Isel is fantastic and has excellent customer service skills, she always makes my visits quick and easy every time and answers any questions I have.

Isel is Beautiful polite curtous kind helpful and attentive young lady And She's a real asset too company

Isel hasg great customer service

Isel was very helpful and efficient, she showed great customer service and I appreciate her effort in helping me

Isel was was awesome, and explained the whole storage process to me with professionalism, thanks Isel.

Isel was amazing great customer service

Cash is the best worker there

Had a great experience kash was helpful

Cash was very sweet yes she took us around in the golf cart to show us our unit we got a unit that is air conditions of which we are thrilled and she is quite our hero for today thank you for hiring her. Big tanks

Service was great . Prices were really good .. And .. Isel was great and she had a great attitude and very polite.. 👍🏻👍🏻👍🏻👍🏻

Isel and kash where great and give us the best service. It's a place everyone should come storage.

The service was great and quick thanks to isel at the front counter.

Kash is amazing! She so personable and had great customer service. This location is great!

this service here public storage was amazing :)

My experience was easy and convenient with no problems. Cash was great we were able to get our storage unit with ease. Thank you cash for the great job and customer service you gave us.

I enjoy the staff here and Ms Kash. The property is always clean.

Zack was great! Super enthusiastic

Awesome staff. Kash is vey helpful and pleasant.

Great service every i visit from all employee's especially kash she helps me out with any problem are situation i might have,i will continue to do bussiness here due to there great customer service.

My mother has a storage unit at this property and has recently raved about how helpful and kind Bobbie has been to her. So when I needed a storage there was no question who I should call. And my mother was right. Bobbie walk me thru every step and was kind with every question. On Bobbie customer care alone I would recommend ANYONE to this property.

Kashawndra is incredibly awesome. She is the joy of this Carousel of units. Please understand that she actually has made my day week month and year.

Kash has great costumer service ! Best experience by far with rental storage !

Cash always helpful and friendly

KASH IS SUCH A GOOD SALES PERSON. I WOULD DEFINATELY REXOMMEND ANYONE TO GO & SEE HER!

The customer service was great! They were very helpful and met all of our needs!

Customer service was good friendly