Public Storage Self-Storage Units at 3340 N Rainbow Blvd, Las Vegas, NV

Okay for short term use. Nice staff. Unit was broken into, lost all electronics and property damaged.

Staff is great, but property definitely needs some work, trash all around. The dumpster area is horrendous, the elevators could use a good sweep and wipe down, there’s an electrical outlet exposed (lawsuit). At one point there was 3 staff members, there should be no reason the property is unkept. Also the layout of the gate is very inconvenient, they should really consider doing something different there.

I had a very pleasant time speaking with Cheryl hats off to you Cheryl.taking though the process of renting a storage plus Cheryl taking to the Elevator and to my Storage I am glad I chose This Public Storage I very safe with my belongings on there property Thankbyou for your Services.

Cheryl and Morgan have both been excellent to work with. Thank you Cheryl for fixing any unexpected situations and going above and beyond to help my move in go smooth today. Clean and professional facility.

Omg!! Cheryl you are amazing!!!! Thanks for all the help and making things right by me....

Enjoy speaking to the pleasant staff and having them answer the many questions I always have. I especially appreciate the assistance I received from “Let” recently. She personally took the time out to walk to my unit and check on something for me. These people here are awesome!!!

Morgan was such a pleasure to work with. She made it really clear what to do and was helpful.

Morgan and Cheryl are Outstanding period very professional and amazing workers that you have here at public storage.

When I came in and explained my situation property manager, Cheryl was very attentive, helpful and went over several options with me and even help me book a new storage for my son Cheryl was very nice and help me through my situation hats off to Cheryl for all that she doesand will continue to do. She’s a star in my times of darkness.

This place needs to hire additional office workers. The one worker in the office is always away from the office doing whatever they do. So if you need a cart or want to bring one back expect to wait for someone to come back as they take your drivers license when you borrow a cart. Ivealso seen other people waiting then leave because no one is there.

Cheryl was very helpful. An employee who represents your company well.

Cheryl helped with the rental, good job!

Tom and Marcus were very professional and helped with any sort of questions i had

Nobody answers the phone. What kind of customer service is that.

Thank you Cheryl, you were amazing in your dedication to customer service.

I would rate it a ZERO if I could! The south entry door for vehicles has been broken for over a year. There are NO carts - initially they only had 2 carts for a building with hundreds of units. Elevators are unreliable. The entire grounds are dirty, inside and out. There is VERY RARELY anyone in the office. And the bathrooms are not working.

Personally, if I could give this unit a negative star I would! I had the worst experience possible at this storage unit and not only was I disrespected, but I got stuck in the elevator with a broken call button and I am five months pregnant and the staff proceeded to tell me that I was wrong and their elevator was working, but when they went with me, I had prove to him that it was broken. I am highly upset with the storage unit and not only with that I did not get my full refund back And I wasn’t even there for 30 minutes because I was trapped in the elevator for 15

I live nearby and am tired of seeing discarded furniture and trash pile up. For more than two weeks there has been a pile of garbage in the front of your business. Update: 6 months later and now we have to stare at Graffiti. This graffiti has been here two months and nothing has been done. Still trash too! Update: This place is still an eye soar and hurts our neighborhood. For the past 3 weeks, the large pull up door is broken, the side of the building was smashed by a car, and the parking lot is littered with trash and discarded furniture.

Do not rent a storage unit here , my storage unit was broken into and I knew what was missing yet the staff didn't let me see camera footage nor help me to find a solution, I know it was one of the staff members because I had both keys with me at all times, it's ridiculous, $140 worth or items taken , super high rent just for items to be stolen? No that's not professional, never is staff in the office , it's so scetchy , I do not trust this location whatsoever, I'm super disappointed, the items that were stolen were sentimental, I will never be able to replace them.

Too expensive, and complicated to get yours stuff

Had a situation come up Where I had to go into the office and speak with the property manager. Ended up speaking with Heather who was very attentive to everything that I needed taken care of and made sure that I left happy with a smile on my face. Would recommend going to her facility anytime. She's always there with a smile and ready to help anybody who needs help.

Mala las puertas no se abrieron, cuando pusimos el pin.

Don't waste your money or energy here, elevators never work no staff

Mr.Carol was very,very nice and professional. Thank you.

I love here live here

Me and my kids needed things an I spoke to someone and they told me about this place..Heather was so nice to me she made me feel so welcomed I wish more people was like her 😌 I highly recommend 😃

I started renting here and it has been a terrible experience. When I started renting the exited garage door did not work. Then it was entrance that did not work. That make it difficult to load and unload your belonging. Due to other having to use one entrance point. Now the elevators don't work. Last week it one elevator that went up to the second level and open. This week neither elevator will not go up to the second floor. When I asked about the elevators I was told they was an issue and I have to use the stairs. There is no signage letting anyone know they don't operate. I pay good money for my storage and I feel like I am paying too much. Has anyone asked for a lower rent payment due to all the broken necessities.

Terrible experience! I wasn’t helped until 25 minutes after my scheduled appointment. I called the on site phone 3 times and no answer or help. When the ‘manager’ finally showed up, no apology or concern. Once I saw the unit I was scheduled to see it was way too small and told I needed to upgrade. Waste of time and energy. Take your storage needs to a different company!

We are new renters at your n. Rainbow location in Las Vegas Nevada. After renting the unit we were told the elevators are malfunctioning and only 1 of the 2 go to the 2nd floor where our unit is. Someone had taken all the carts from the property but for the exception of one which makes it very difficult to move in or out. The security system at the elevator is challenging to operate to say the least especially with hands full of things due to their being no carts. Only one of the roll up garage doors is operational leaving the first person in having to back out past the others that come in after navigating large moving trucks in reverse past other vehicles. The manager Lei is awesome it's no fault of her own. She is very helpful and I hope these issues are resolved and our time there is short as planned

I started my rental online which was easy and I as quite content until I went and saw the space and realized how small it was. I called the property manager and she along with a newer employee helped me get a bigger unit without hesitation. Your staff is absolutely amazing and I am so grateful for them. 5 stars all day for public storage but like 12 for the staff at my location. Thank you!!

So far so good... very customer service Brianna is the first I met...the other lady w/Gray hair very sweet to

Brian was amazing. Thank you so much for all your help and answering all my questions.

Lei is great. Customer service is excellent. I’m a happy customer.

I wouldn't rent here, the doors to the storage stay broken, they keep raising the rent not sure if it's because the tenants keep messing up stuff. Takes months to get this stuff fixed. I'd spend my money elsewhere.

Friendly staff

Public Storage on Rainbow is the best!! Brian is by far the most helpful manager in all of Public Storage!

Brian was very helpful. Showed my new and it was very nice.

Super atentos

Thanks jacey for your 5 star service

Lei the service was wonderful very very helpful places clean and very secure

1 person on duty and had to wait 10 min for him

I loved the service they were great, fast, and verry welcoming!

When I first started using their facilities, I paid $27 a month. When public storage took over, I'm now paying $92 a month for the same size storage unit.

Brian was very helpful and fast! Got everything I needed quick and easy!

Have you ever had a company work with you when you messed something up? Like maybe you made a reservation somewhere but did it wrong, or you didn't know a towing co. was going to need cash but all you had was a card? Public Storage is NOT one of those helpful companies. In fact, my experience has been the total opposite. In my opinion, if I'd fallen out of my wheelchair on their property, any employee who helped me would've been fired, AND the DM would've told me because I am a fall risk (disabled person) Public Storage would no longer do business with me, and I needed to vacate all three units immediately due to lease violations (even though copies of the lease, terms, and rules weren't provided). Not entitled to any refunds either. Oh... and don't take your service dog there, don't expect the doors to work, don't count on using a bathroom, dont take any breaks if their kicking you out - not even to eat something so you can continue functioning. Essentially, my advice is just save yourself the hassle and don't rent from Public Storage. I don't believe Public Storage deserves your business, or mine.

Excellent service