It’s convenient to arrive to a storage unit and have it ready to be filled with personal belongings. Locker is ready to be installed afterwards all easy & convenient. My only concern is hoping the elevator was in service so I could’ve made the loading process easier than making several trips through the stairs. Overall well guarded facility and clean.
Pam helped me with getting set up, I really appreciated the service and support at this location.
The staff is really friendly and very accomodating. Pam and Scott are some of the nicest people ive ever dealt with they keep the place clean and secure.
⭐️⭐️⭐️⭐️⭐️
I had an outstanding experience renting with Public Storage! The online rental process was incredibly easy and convenient, making move-in a breeze. The rates were very affordable compared to other options in the area, and I was impressed with how clean and well-maintained the facility was.
The only minor challenge I encountered was getting used to the gate system—it took me a couple of tries—but once I figured it out, everything worked smoothly.
Overall, a great storage experience and I would definitely recommend Public Storage to anyone looking for a reliable and affordable unit!
This storage is the greatest. Pam is always professional and helpful. As busy as Pam is she will always find time to assist you in any way she can. This storage is the greatest and I recommend Public Storage at 5925 W Flamingo to all my friends that need a storage unit.
Great Service from Pam at the Flamingo Site and Great Workmanship she is Great to Deal with.
Thanks Again Pam
I was in search for a storage. I came to this location and spoke with Pam. She really knew her stuff. On top of that she was very kind with me and my family and showed us around the facilities. Thank you, Pam for all your help.
Great experience. Very clean and tidy place. Perfect desk service, fast transaction. Thanks from Italy
Jerry was very helpful and knowledgeable he treated me like family and I would recommend anyone to Jerry.. 20 outta 10 for me I will be back pam was also very helpful i love this place !
Pam is awesome. She goes above and beyond.
Pam was courteous and efficient,
Great service !
I rent a unit here and Pam was great. Over and beyond. My biggest issues is ambiguous general messages and emails.
I looked at my contract and half of it is blank or just black lines. The important parts I may add.
I do wish Pam would return calls better and when she’s off, have someone else there to do it.
When I go and she’s there I see her working and not just in the office. All over, cleaning the property and all. Maybe finding her some permanent help would help with these bad reviews. I’ve gotten frustrated myself with her not getting what I need. Then feel bad because it’s seldom anyone else there to help. But frustrated still.
And why are you just thanking people for good reviews? Part of customer service is acknowledging areas that need improvement.
Easy to book and move in, the rep was friendly and helpful!
Get help with getting place done
Very friendly service Thank you!
Pam is amazing! She was very helpful and accommodating with our storage rental. I highly recommend!
Pam in the office was great. She was helpful and very sweet. Thank you Pam for the excellent customer service provided. Much better then the call in customer service
I have had two units at this location for 5 years now and have never really had any issues. My garage unit size is perfect for my needs and my indoor unit had a nice temperature and the area was always clean. What I have always appreciated was the very professional and friendly interactions with the property manager Pam. She has been a consistent welcoming face for me when I come.
Pam was extra helpful . And pleasure to work with I will recommend others here . Thanks
Nice place. Helped during needed time
Great place. No issues. Pam is very nice and considerate. She helped a lot.
Pam is a great person and always helps me when I’m there. She deserves a raise or promotion if possible.
Pam and Jen were very helpful and accommodating with an issue I was having and they resolved it quickly. Thanks!
Pam was extremely polite and helpful highly recommend for storage needs
Pam was so helpful and kind. She answered all my questions and made me feel at ease while completing my contract.
Great communication with Pam - always very understanding- always trying to accommodate tenants as best as the programs allow.
Franky was very knowledgeable of his job and went above and beyond to help me and whilst helping me he was helping other at the same time . Thank you for making life easier 😊
I'm updating a previous review. I have been renting for 8 months now and would like to give a shout out to Pam for upkeep of the property. Every time I go to my unit I see her out and about on the property. Appreciate the hustle, Pam!
Pam was very helpful and easy to work with.
Had to switch a storage spot for space purposes and they made the process so easy to do and at almost no cost. Awesome customer service and care.
Desiree and Mick were helpful.
Excellent Customer Service and Pam very Patient with me and my Questions concerning Safety. Awesome Communicating.5 ⭐ Diamond..
I made an online reservation the night before and the process was simple and easy. It was a great promotion. I came into the office and was greeted by a friendly Public Storage Manager, Pam. She was kindly helping a few customers and she welcomed me to help me next. I had realized that there was a closer Public Storage so I asked Pam if I could possibly transfer to the other location. She was very understanding and helpful about my situation. She explained the process clearly on what she would do by calling the other store to let them know I would like to transfer and informed me about the fees. She researched the specials. I was surprised she was so accommodating with me transferring. She was very pleasant to work with. In the end, she helped me get the best deal at the Flamingo location on the first floor with the $1 first month promotion. I look forward to being a Public Storage customer at this location, with thanks to the wonderful Pam! She really seems like she manages the property and environment very well too. I am very grateful because storage situations can be stressful but she made it so much better! Thank you! :)
Professional and courteous, thank god for people like this 🙏🏾
Pam is the best in customer service. During my time of need, she was compassionate and helped with everything.
Todd was super friendly and very helpful. I would definitely use it his storage facility again!!
Moved in today, Pam the Manager was very helpful and very courteous, a nice change from experiences at other properties.
Gotta say, my expectations were exceeded. Pam was super easy to work with. She is very knowledgeable and efficient. I needed to change the size of the unit I rented to a larger one and I expected some issues,but everything went so easy it was refreshing not to have any kind of hassles. I would recommend this facility to everyone. Thanks Public Storage!
Q hubo muy buen Servicio Exelente
Best storage available
Love the manager always so helpful
I have been there for over 3 years just rent another unit.
Manager Pam is awesome best manager
Always working and giving an ear to any complaint and addressing them also making you feel welcome best manager of any storage units I have rented
My experience was wonderful, Pam thank you for having a great attitude & being so helpful for recommending the perfect unit!
Pam is very nice and pleasant to deal with. She’s fair and polite. If you need a storage unit please see Pam and you will it be disappointed.
Pam was so nice and patient with me especially when I needed to switch units she even helped me find the exact size I needed and a much better price
Highly recommend
Pam is wonderful! Excellent customer service and very helpful.Thank you,Pam!
Pam was very nice and awesome! She upgraded my storage unit to the bottom outside! My storage unit was inside upstairs and the elevator is broken so it was impossible to get my heavy washer and dryer up a flight of stairs so I’m really happy that I don’t have to deal without the hassle ! Awesome customer service!
Pam was an awesome facility manager. Very friendly and easy to work with
Pam was excellent at helping me get into a storage unit much appreciated thank you Pam!
Great customer is wonderful and help out so much
Pam is great! Will definitely return.
From start to finish easy process. Very clean facility and great customer service from the staff. It made moving that much easier. Easy access to highways and centrally located. Very recommended storage facility.
Pam is the Best!!! I love this location. It is very convenient. The move in was also very easy.
Ms Pam was so helpful and accommodating in every way. I came from Houston and she helped me choose the best space for me she got me all squared away hassle free. She was amazing. I recommend this public storage location .
Pam is so awesome I really appreciate her helping me out. She is the reason I chose this location. Because of her I am keeping my storage unit for a long time. Thank you Pam 👏👏👏👍👍😁👍😁👍😁👍😁👍👏
I'm a new customer, haven't been there for even a month and sum error occur with my account regarding over charges that shouldn't have hit my account in the time it did.
public storage policy is you have a 5day grace period from the date your bill is due to pay. I know this, I've done business with other public storage for years and I'm administrative assistant with better business bureau... when I acknowledge manager (pam )she immediately help she took on great leadership role to help accommodate cancel any fees that hit my account way before it's time.
I appreciate a merchant owning to correct there error/mistake that shows professionalism . 5stars to manger pam
Pam was awesome! Very accommodating! Thank you so much!
Just moved into this location yesterday. Had a 10:30 appointment and Gina was able to help me immediately even though I showed up a little early. Got all the paperwork done very quickly and I got moved in easily. In addition to Gina, would also like to thank Pam, who was extremely friendly when I stopped in a couple days before renting.
Jim was the best he made everything so easy!
Gina wolfe was very helpful an helped me with my situation..and I noticed that the grounds were very clean
The woman Miss Gina is the best and by far the kindest lady I've met in public storage
I was tended to by Pam, who understood my East Coast accent and my humor. She was very helpful and attentive at check-in. Frankly, if it means anything, when I was Yuma, AZ and went to a storage place that I won't mention (ahem...A Storage Place) there were 2 people behind the desk who ignored me like I wasn't there. Thankfully, Pam was very courteous and gave her full attention.
Working with Pam was a delightful experience. She was knowledgeable, patient, compassionate and very professional..we ran into a few snags; of which Pam expertly remedied without frustration. She patiently catered to all of our needs. Thank you Pam, for taking the time out of your day to ensure we received everything we needed. You are absolutely AMAZING!
Pam is absolutely amazing! So patient and so kind! She helped me out and gave me the best service possible and I was so stressed out. She made me level my nerves and made me worry free!
This place is amazing for all your storage needs. Ms pam was so sweet and Helpful Thanks again
Pam was very helpful today. Saved me extra time and directed me to a great unit. I recommend this property to anyone looking to store
I have dealt with lots of storage companies over the years,but nothing beats Pams costumer service.Thank you again for the auction help highly recommend this facility 10 out 10 ⭐⭐⭐⭐⭐
Pam was amazing she was so helpful and consistent.
Wach my favorite stuff please 🙏
I came in just to check out my unit before I brought over my stuff from apartment. And the manager was so helpful with helping me open the door! (Because I'm a little slow, Lol) Then i ask her if she can get me a larger space outside and she not only got me a larger space, she gave me the best price possible that left me smiling. Thank you so much.
Everything is awesome, very fast and convenient, especially the lady in charge there, she’s very helpful. Thanks for everything
I just want to thank you pam for you're help today and how much you went out of you're way to help my family it won't be soon forgotten I also happen to think you ARE a outstanding worker and person all together blessings to you mam🙏💕🙂
Pam is awesome! Has always been super nice and always helpful! Genuinely the best storage manager I've had.
Gina was extremely helpful. She patiently walked me through all the steps. Gina deserves a raise.
All I have to say is Pam is awesome she has gone above and beyond every time I needed help with anything at this facility, wish all locations had someone like her working there definitely check this place out very secure and super helpful. Location is kept very clean and restrooms are also. But I cannot say enough good things about the front desk manager pam give this lady a raise👍
PAM IS INCREDIBLE!!!! We made the move from out of state and were worried the unit we reserved would be too small and she assisted us in getting everything fixed immediately. I've never received such polite and fast customer service in a storage facility before. 10/10 recommend doing business with this team!!
Great place..and pam is the best
Pam was very excellent in Assisiting with all my needs . Definitely recommend public storage.
Pam and her Boss Dawn were amazing and very knowledgeable and helpful. Thank you ladies.
Pam is amazing! She was very informative and incredibly kind throughout the whole process of me renting my first storage unit! Best service I’ve had in general in a long while :))
The best place affordable prices and Excellent customer services and helpful
The lady Pam at this location was OUT OF THE WORLD 🌎!!!!! VERY EXTREMELY NICE AND HELPFUL.... GREAT SERVICE.
Quincy was awesome and a huge help, the service was incredible. Thank you so much.
Quincy was a huge help. Made the storage process. Super easy. Highly recommend.
This young gentleman named Quincy was extremely conservative and helpful beyond any service I have ever experience. He understands the duties as a well managed and supervised employee in the U.S. and to be honest even Internationally. He has provided exceptional support in my fresh stay in Las Vegas, NV.
Brian was awesome taking care of everything
Quincy was super f*ng cool. Helped me out a lot loved his energy !
Amazing service and very helpful. Pam and Robert are great‼️
Pam was great! Thank you!
Amazing customer service. Pam was so helpful and kind. My first time renting out a storage place and she made my experience easy and quick.
Just transferred over from across the street at smart stop to over hear what a good decision I should have made 9 months ago over here place is very nice n clean staff professional units nice spacious and clean and there units are enclosed on top to secure people won't climb from the top unit to unitbsndbstrs from people very happy coming here and suggests everyone to do thr same
I don't know if she's the manager or a regular employee but she's second to none.
I Thank Her ( 1-7-23 )
I recently rented a storage unit at the West Flamingo branch. Pam was extremely kind and professional. She was awesome and easy to work with. I would absolutely refer this location to friends and family.*****
Customer service is excellent at Public Storage Miss Pam is the bomb and we'll help any and everybody get it done she's always thereI
The lady in the front office gave us outstanding customer service ,she quickly solved the issue we wqs having when signed up ,thank you for your speedy response and adequate customer service ....Andeea Alonzo
Pam was fabulous quite a help
Great service. Thanks Pam!
Martel Hicks went out of his way. Did an excellent job. Definitely
would recommend this location. Just ask for Martel!!!
Pam helped me out perfectly! Super easy! Glad I went with them.
Won’t go anywhere else for my storage needs after this!! Such a great easy experience, the staff is incredibly helpful and attentive. I personally worked with Pam but I have yet to have a bad experience with anyone. They do not overcharge you, the location is very convenient. I highly recommend this place to anyone who may need it! Thankyou so much for all your help, I couldn’t feel more safe with my belongings here.
My wife and I went to talk with Pam after my wife had spoken to her over the phone. Pam greeted us with a great attitude and smile. She showed us availability and prices of their storage units. She answered all our questions and had patience with us. I truly recommend when you visit this place ask for Pam.
My name is Josh. I rent a small unit for about a year now. This review is to say thank you for the new management. It was needed. I was pleased to have met Pamela new management while she was walking around cleaning up public storage. Something that rarely was done before. I introduced myself and she was very kind and also mentio she'd be around if I ever had questions about the units. I've noticed the grounds to cleaner now and swept . Pamela I thank you for your customer service and thank you public storage for Pamela.@ W Flamingo & Jones
Wow! I called two other storage places to get help with info on a unit and how it worked and this was the first one that was actually helpful. My husband and I are needing a large unit because we are moving and Pam was so nice and patient with my million questions. She gave me all the info I was asking for and she was kind. She helped me feel like my belongings would be in safe hands. It's very hard to find kind and helpful service lately, THANK YOU!!!
Called to get pricing and spoke to Pam… she was very polite and courteous.. I’m in the process of moving there to Las Vegas and she helped me out with all my questions and put me at ease!!
Pam was very respectful and polite I was inquiring about pricing and spaces want to move my son here from out of town she was very helpful.
I would like to Thank Damein for being Awesome! His Customer Service is Phenomenal. This facility is very Clean and the climate control area units even Better. He goes over everything with you to make sure you are comfortable and know what to expect when renting at his location.
Thank you for taking your time and being very patient with us. Great Experience.
We have a car & a storage unit here. Great location to store a car because there is a gas station & two car washes next door. Really helpful when storing or taking our car out. The staff is great & takes daily inventory of the vehicles in storage. That give us comfort our car is safe when we're away. They take good care of the lot & storage building. We see maintenance often cleaning & updating things on the property. Noticed they've added a port-o-potty, super helpful when you're at your unit for an hour or 2.
JC was awesome in her customer service. Thank you for taking good care of me
Let just say this place not only was there for me also my friends very cool please rent a spot...
By far this was the cleanest storage facility I have ever been too. The manager was kind, courteous, and didn’t make us feel rushed. He greeted every customer he saw on the way to show us the space.
Overall good staff. Only problem is the rent hike every couple months.