Public Storage Self-Storage Units at 2830 E Desert Inn, Las Vegas, NV

Very good service and trust

Great

They didn't give me a hard time at all !

I Joel Hemery would like to recognize Andrea as the manager of this Public Storage to EXCELLENCES for her services her Empathy and Patience with Seniors and most for a terrific Positive Attitude at all times She is definitely a 5 STARS Thank you so much Andrea

Nice people very helpful.

Great service , friendly , helpful , well kept.

Amber was super helpful and very informative, first time purchasing/renting a unit and it went so smoothly!! Happy I chose this place!

Nice n easy check in at Desert Inn location. Andrea was so nice and so helpful. Thank you Andrea

Andrea has helped me above and beyond on two different occasions. You are fortunate to have her for an employee!

After 6 months they are raising my rent from $282 to $382 for a 10x20 storage unit, which is way over the local average. When I asked the reason, the company responded; 'Its month to month so we can raise it as much as we like." Cool beans Public Storage! I'm free to leave, and tell everyone I know that your company are grifters!

Ro was amazing dope as hell thank you for everything

Great employees but they close entirely too early 6 really ? No time at all to even get off of work and get there .

Andrea was super friendly and helpful.

Andrea helped me get this app working and helped me with the information on my account. Appreciate her and ps!

Andrea was Amazing and helped me tremendously ! Truly appreciated her help and kindness !

They set you up for failure, they want you to miss a payment that way they can sell your stuff.

The customer service here is horrible. There was only one employee when I visited and only thing he cares is his lunch break. He is not willing to help customers and does not give a damn. If you need to use Public storage, visit some other location of Public storage.

DO NOT believe all the fake reviews about how well this place is maintained and especially good customer service, it couldn't be farther from the truth, people writing those reviews couldn't possibly be real customers. My experience is very different, I've been with these guys 4 years and the place is simply HORRIBLE! Extremely rude personnel, theyre raising the price constantly (started at $125 and in 3 years its almost $300 although new customers still get the low price), all kinds of passive aggressive comments and even calls during the day like "you left at 5.03 and we're open till 5", or "you followed a car out the gate and you can't do that". Not to mention absolutely ridiculous hours of operation, you won't be able to access your belongings after 5pm. There are many honest reviews of the place mentioning all these problems and more, the rest of the reviews are probably from people who never had any business there.

Great service and knowledge of procedures

Came in in a bad mood and he turned it all around thank you so much for being not only the most helpful , friendly , informative but kind as well ! DAMEIN YOU ARE AMAZING just incase I spelled it incorrectly Damien ! ~ victoria

This facility is very clean and appears to be well maintained. We have had a good experience with the staff. Damien in particular has been able to help us several times. It is always a pleasure to work with him.

Damein gqve me excellent service and was dstkmer free dky

This place continually raises its rates. I have been a customer for 4 years and have seen many rate increases. The latest one was too much. We had an increase of $25 in April and now, on June 1st an increase of $90. I will be ending my contract with this place.

Thank you Amber

All 5 star ratings are done by staff or friends or family of staff, corporate asks them to raise their property's rating for extra points. A relative of mine was paying almost double what they should have been for 3 months because a property manager refused to change the amount on their bill to the newest Public Storage price. This place is terrible. On the surface, they outsource all labor work so the employees don't do it. In reality, they only send for the labor company once every few weeks or sometimes even months, leaving property managers and other staff to do dangerous independent heavy lifting. So any time you see someone leave their storage unit full of stuff, a Public Storage employee (a majority of which are older women) has to move all of that out on THEIR OWN. I myself, and others, have seen this happening in person. I've also been told that this specific Desert Inn location fired a long-time employee after they tried assisting someone who's stuff had been broken into overnight. Do NOT rent here.

Hi! I have been with them for over a year. Had some complications here and there. Some staff have helped me. Some stressed me way out. Overall, this individual name Albert. He has put lot more effort than the others. I’m truly impressed how he’s gone beyond to assist. I like to say THANK YOU! I was going to give 4*’s but I changed my mind. So hope he continues to do his best. Manifesting everyone sees the light of goodness. Possibilities for Potential of Future positive energy. Smiles!