Public Storage Self-Storage Units at 3550 Arville St, Las Vegas, NV
5'x5'Online only price$ 50/moSmall 5'x5'
$ 50/mo $66Best Price Label2 units left!
- Climate Controlled
5'x10'Online only price$ 58/moSmall 5'x10'
$ 58/mo $78Best Price LabelHurry!
- Climate Controlled
10'x10'Online only price$ 87/moMedium 10'x10'
$ 87/mo $116Best Price Label1 unit left!
- Climate Controlled
10'x10'Online only price$ 112/moMedium 10'x10'
$ 112/mo $149Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x15'Online only price$ 141/moLarge 10'x15'
$ 141/mo $188Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 177/moLarge 10'x20'
$ 177/mo $236Best Price Label2 units left!
- Outside unit
- Drive-up access
10'x30'Online only price$ 240/moLarge 10'x30'
$ 240/mo $320Best Price Label1 unit left!
- Outside unit
- Drive-up access
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Las Vegas Storage Units Near Rancho Charleston
Customers will feel like they hit the self storage jackpot when they visit this Las Vegas Public Storage on the south side of the Rancho Charleston neighborhood.
Less than two miles west of the Las Vegas Strip and one mile from I-15, cheap storage units are waiting in all shapes and sizes at this property, which sits on the east side of Arville Street just south of Spring Mountain Road.
In an area filled with apartment complexes and multi-family housing units, a little extra space can go a long way. For residents in the apartments along Twain Avenue, let a 5x10 storage unit hold boxes of books, an old TV, extra bookcase and crates of holiday decorations so it's all out of the way.
When it's time to declutter the house, families near Cashman Middle School will find plenty of room for that old patio furniture set, a spare sofa or even a king-size mattress and bedframe in a 10x20 storage unit.
Major home repair? Adding a second story? Time for a big move? Residents throughout the Rancho Charleston area can strike gold with a 10x30 storage unit, which provides enough space to hold everything inside a large single-family home.
At this location, customers can also purchase moving boxes, packing tape and other moving supplies inside the rental office. Besides the friendly staff on hand 7 days a week, the property manager also lives at this facility.
With indoor storage units, outdoor storage units and even climate controlled storage units, when it comes to finding a great selection of storage solutions, this Las Vegas Public Storage is a great bet.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 493)
I added a new storage unit with Gina at Arville (and Spring Mountain) she was AWESOME. I was pressed for time and needed a unit ASAP. she was so friendly and personable on the phone. She helped me sign up so quickly (troubleshooting on the fly) and got my space set up. Couldn’t have done it without her. Thank you Gina!!
Do you have pick up service?
-The monthly Price increased a lot -I am being charged a whole month when I am not there anymore!! -Very dusty unit
Gina is absolutely wonderful.She went over and beyond to make sure that the issue with my storage was taken care of. Gina your the best. 5 Stars for customer service support😊
Gina was a very great help for us when we came in was the nicest lady
Close to where I'm at secure access and communication thru email about property updates is great. Storage space easily accessible to move stuff as I need to.
Pretty coo storage place and reasonable
Well Prices went up drastically and for the Size not worth it to me. I need something I can stay 12 month with out increase. For 12 month. This was just a check price so I will leave Entertainment. Today Smith has a Car Show In North Las Vegas. I left a few pictures for enjoyment.
DO NOT USE PUBLIC STORAGE. Complete robbery from this company. You'll get an insane price increase every few months. There are better options. There's even been articles out about how they price out of control. Do your research and find a better company
Martel is professional and helpful, thank you again for the service and fast processed. I recommend anyone to use this storage location and service.
Fast and easy sign up process. Manager was multi taking a bit but he handled it all professionally.
Martel best customer service very helpful and kind
He helped me… and was nice
Brian was great excellent experience
Martel was great, made sure I had some water while waiting for my check out
My encounter with Martel was a dream I didn't want to wake up from. Customer service out of this world. Appreciate you all so much !
Martel was very accommodating and helpful. Clean unit, excellent service.
Martel It's the best I wouldn't refer anyone to any of the stores besides this one please if you plan on storing anything please see Martel at public storage
Martel made this very easy for me. I will definitely be back ever for public storage just because of him. Great job public storage for hiring this guy. If you ever let him go, he’s gonna come work for me.
Does anyone work here? Everytime I've gone it was to take a friend to pay his bill and no one has been there.
Keeps my stuff safe but high prices!
Been here for a couple months and I don’t have one complaint they guys that work here are great recently I noticed my lock was loose due to unlocking and locking I called them and Martel quickly helped me walk me to Unit and fixed it Thanks guys 🤎
Kevin was awesome. He is very down to earth and friendly.
Quincy is did a fabulous job
Kevin was very helpful and professional. Thank you so much Kevin. Would recommend.
Kevin is good! Nice location.
Kevin was great!
Kevin is awesome and super helpful
Kevin is very nice as of helpful, thank you
Definitely choose this place when I need quick fast service to get my things in the storage. Kevin usually is the one to help me out and he gets me in and out.
Kevin’s great, he’s been so helpful to us.
Do not trust Kevin that lives on the property here and manages this location he stole my furniture from me. thumbs down on this lowlife. Will pretend to be a decent person then double cross you. Not trustworthy. Do not trust this location with your valuables they will go missing or worse!! Not good for his word. Absolute trash!!
Great service and very professional. Clean and great security all around the complex
Amazing location, very clean, Kevin had amazing customer service, and helped me compete a transaction I was having an issue with in person, super patient and helpful, very positive energy!
Kevin gave great service very helpful.
How much does it cost per month for a small
The manager is great here. Super great service.
Muy mal sevicio el hombre que me atendio muy rudo
DO NOT STORE YOUR STUFF HERE!!! MY UNIT WAS BURGLARIZED AND THE STORAGE FACILITY DOESN'T DO ANYTHING TO BE HELPFUL AT ALL! I HAD A 10 x 30 UNIT THAT WAS FULL AND EVERYTHING WAS TAKEN! THEY DONT CARE ABOUT YOUR STUFF AT ALL! THE FACILITY LACKS PROPER SECURITY CAMERAS AND SECURITY TO SAFELY STORE YOUR ITEMS HERE! WHEN I MOVED IN AND TILL THIS DAY THE GIRL JUSTINE IN THE FRONT SAYS THERE IS CAMERAS THAT SEE OUR UNIT THAT WE DONT SEE??? MY UNIT WAS COMPLETELY CLEANED OUT AND A NEW LOCK WAS PUT ON AND TO ME SEEMS LIKE THEY COULD HAVE MISTAKENLY PUT IT UP FOR AUCTION! THEY DONT CHECK THE LOCKS REGULARLY AND PUT STICKERS LIKE OTHER FACILITIES. NO ANSWERS HAVE BEEN GIVEN! I WILL BE GETTING A LAWYER & WOULD APPRECIATE TO HEAR BACK FROM CORPORATE IN REGARDS TO FAILING TO STORE MY ITEMS SAFELY PROPERLY! TAKE THE ITEMS YOU WORK HARD FOR AND STORE THEM ELSEWHERE.
The girl in the office was more helpful than customer service once she finally showed up and told us that corporate scheduled a mass meeting and didn't give them enough time ahead to put up signage and or alert tenants of the late opening. Instead Customer service continued to pretend to call staff from different locations and wasted our time instead of just being honest highly recommend you store your items elsewhere as they also aren't addressing the lack of proper security to stop and prevent the string of break INS that are happening
This is a great property and the property management is awesome I rented a space and was in and out without issue I would definitely recommend this property
Real nice and made everything really easy simple
Larry is very helpful, and we are very happy with his services.
I had a great experience with Larry at 3550 Arville, it seemed as if I knew him all my life.
Larry was amazing. He got us what we needed and he was gracious the entire time. Thank you for your excellent customer service.
Very polite great service
Es un buen servicio
Good customer service ！
Had a unit there for 3 mths with nothing but great service, clean and we'll lit.
The property was clean and the staff was great! Larry walked me through the rental process and I felt good when I left.
Larry was Awesome and helpful today. Thanks for the great service.
I stopped by to see a unit and met Larry. He was very helpful and knowledgeable. I will definitely be back to rent from him!
Larry was great! So helpful and friendly, the renting process was a breeze. Nice facilities, clean and well maintained. Lowest prices as well. Thank you Larry!
Larry is amazing
No hassle Larry was great with customer service Great I love it property was very clean no trash laying around no smells friendly and welcoming would recommend this place to friends and family anytime thanks
good. Place goid prices
Pamela is a amazing storage manager always show me great customer service and always have the inside and the rest of the property looking clean and she was very helpful when I have to pay my rent for my storage.
Good price to move in but goes way up after that..
The inside of the storage property is usually very clean.. But the inside siding in the storage rooms are starting to peel & it's being left in the hallways.. On the bright side they will call you if you have forgotten to lock your storage room up properly. As like everywhere storage fees are on the rise..😔
I went in today to get a storage unit and Pamela took care of me like a ROCKSTAR!! She was super nice and great to deal with and got me all hooked up and taken care of so quickly. If you need a storage unit please make sure you see Pamela she is AMAZING!!!
Pamela was a huge help this morning! Quick, easy and friendly!
Pamela. Was super helpfull and friendly. Took great care of us even on her birthday. Thanks for your help. Happy birthday
Pamela was amazing got me my storage with no problems quick and easy definitely recommend
Pamela Thank you so much for your professionalism and support. I appreciate it.
Pamela did great ! Very helpful in making sure everything went smoothly and answered all my question clearly
Made a reservation for today 4/20 and Pam helped us make sure it was the correct sizing for everything that we were storing, even walked us to get a visual of how it looks before sealing the deal👌🏻helped us set up autopay and told us to download the app for easier access. Made the whole visit fast and easy! Thank you again Pam for that 10 star service 💯
The Manager "Pamela" that helped me, gave me the best experience that I could've imagined! She was warm and welcoming and extremely knowledgeable. She made my day 😊! And I plan on using Public Storage for a long while because of her..
Pamela is the best she’s friendly she got me in and out very fast . I thank her .
Excellent service by Pamela! Got first month free! Thank you!
Got my storage broken into and I was never notify.....
Pamela is Awesome... Very friendly.... Storage areas are kept neat! A+
Nice costumer service
Amandi very nice person and you have alot of patient thank you
Mandi is the best!
Jackie was awesome so helpfull stuff and friendly. I recommend this place to anytime you need quick service on rental storage.
Amandi was quick and amazing! Made sure I understood everything, by far best experience I’ve had in awhile.
Amandi was verge beat thanks for your help super fast
Amandi rocks! Provided wonderful customers support. Nice clean facility!!!
Amandi was extremely efficient in helping me access my gate & unit because i was in a rush for a meeting and time was of the essence. Her diligence allowed me to get the necessary documents out of my unit & make my meeting in a timely manner. She not only helped me but attended to 2 other customers simutaneously. I am grateful for Amandi as her sense of urgency and competence allowed me to have a successful meeting.
Really great service from Amandi. She was quick to get me checked in and super friendly the whole time. Big fan.
Brandy helped me out so much! And I loved the way she greeted me from the entrance of the door and was so helpful and nice , I really recommend this place
jackie and amandi where very helpful and great customer service. They made everything very easy ! definitely recommend:)
Amandi and Jackie were really nice and professional thank you 😊
Amandi was my hero and would give her 10 stars if I could she needs a raise 😁😁😁
Amandi has been a huge help. She does too much work here - give her a raise. XOXO
Chris was so awesome, professional and I would definitely share my experience with my military soldiers
Not the best storage place. Very small units that are over priced, little to non-existent customers service. Crammed with nearly no room to maneuver vhecials around the tight turns
Amandi was very helpful, great personality, and very very very genuine. Highly recommend her!!!
Amandi really helped me !! She’s super quick! Thank youuuu !!
Very fast and very friendly ....Thank you
Very nice place. I would recommend this place very clean and honest. Everyone should use this storage location *** Jasmine is very nice employee.
Jasmine was very helpful and made sure I got exactly what I needed esp after reserving my own storage and not having a clear understanding of what I was getting she cleared everything up and got me exactly what I needed and saved me some money !! Thanks so much again Jasmine !!
Jasmine was great! She assisted me with pricing and showed me the size of the units. She made sure to greet me and show me prices for multiple size units. Jasmine has the best customer service I’ve ever experienced at a storage facility. I will definitely recommend.
Jazmine is a great employee and has always taken care of me.
Beautiful service and smile please come on by and get a stor Room
Jasmine has the best customer service always helping me thank you
Nice clean location thanks jasmine very friendly and helpful keep up the good work
The place was clean, smelled good, jasmine the property manager was very nice and answered all my questions.
The management was on point, the property was clean. Best public storage I've been to.
The facility is clean Jasmine is great love this location here several times throughout the week will definitely recommend this place
Jasmine is very kind and sweet. Very good management.
my best friend and i rented from the lady upfront who is so nice wish we got her name as we needed the space till we move thank you so much
prices are ok the property is clean and the manager jasmine is very helpful.
Jasmine is so sweet and i was having the worst day ever and she took the time to talk to me an actually helped me. She is the best. Sheila Clark
Jasmine is the best I really appreciate the help cause I was stuck and there was no one else to help me she took it upon herself on her off day to help me and my uncle I appreciate jasmines help thank you
I been with this storage ove one year and I never seen anyone working hard like the manager on duty name Jazz. I wish the company has more people like her . Thank you so much for your help all the time and support you show to the costumers. Thx again .
Jasmise was very helpful in assisting me
Love the customer service at this location Jasmine helped me explained everything to me
I appreciate Jasmine so much she help me with everything very fast patient with me didn’t give me a hard time I appreciate her very well with customers I’d advise everyone to come in and work with her at public storage thank you
Best customer service thanks again jasmine
I came in to the office and was greeted by jasmine with a smile if she could help me. She was helpful answering my question. We took around the area and was clean before I left offered me some water since it was hot outside. Thank you jasmine for ur help🙂
Excellent service very friendly staff thank you !!!!! Recommend to anyone friends and family
Very reasonable prices and no hidden fees. Can cancel anytime with no issues too
wonderful customer service. The lady was every helpful and kind. she was very patient with me i had alot of questions i was asking and she answered everyone of my questions and not once did she get annoyed with me unlike most places. the reason i choose to rent a storage unit here was cause of the customer service i know my personal items will be safe here.
This place is great. Very helpful. Jasmine so nice and has amazing customer service.
Jasmine is Awesome! Very professional and very i mean very helpful. She is the person that you can count on!
Best customer service every thank you jasmine
Went in to pay my bill seen Kenlie ! Amazing service glad to see you back at this property!!
Great place the staff is amazing the lady in the front office jazmine is super sweet and help me with everything 😊 the property is clean and the prices are great
The young lady that help me was super sweet and did het job well
Kat made sure we were good. Ask if we needed any help. Thanks!
Jasmine was Awesome. Covid safe service, clean and safe air conditioned storage. Needed for short time, worked perfectly
IVANA was great.
Jasmine is super awesome and very friendly I love her customer service she was patient with me when I was trying to figure out where my friend had their unit at so I can make their payment yesterday, thank you jasmine for your service!
Jasmine and terri awsome customer service very helpful i really recomend this lication patient and make me feel very confterable i was stressed this week and they were there for me
Jasmine good manager thanks
Jasmine is always nice when i come in
Jasmine every thing is wonderful great servi e always from Jasmine thank you
Great experience i reccomend you coming to see jasmine for any storage needs
Jasmine and Sarah was not honest with me upon leaving and because of the lies I ended up owing way too much for a storage unit. Do not go there the customer service sucks and they have no morals values.
Jasmine is the. Best thanks
Jasmine and Cecile a wouwoundewoul employee I love working with give her a raise
Jasmine and Cecil thanks
Jasmine and cecil habe excellent servi e thank you bofh for expmaing and helpi g with my storahe needs
Jasmine and cecile are the beat helped me with all my concera and just great all around thank you boyh very much
Teri was very helpful over the phone and waited for us to arrive to rent us out a storage. She had a big smile on her face, was very attentive and polite. Glad we chose this public storage!
Jasmine and carla these ladies rock!! Thank you so much for your kindness and patience!!
Carla and jasmine are great thank you
Quiero saber el precio 22 de febrero fin14 marzo
Jasmine and carla are the. Est ever always helpful would recommend this location
Kenlie and jasmine have great service thank you both
Kenlie and jasmine have the best service are so helpful thank you
Jasmine is the best customer service representative of Public Storage. Very friendly and knowledgeable. Two thumbs up. 👍👍
Jasmine and sairrah are the best on top of everything
jasmine and Sairrah have great service thank you
jasmine was amazing very helpful and extremely friendly
What ar the size and prices
Chris. Thanks for the help. Great service.
Jasmine has great service thank you
Jasmine and amber have some of the best customer service ever I love coming in when jasmine is here thank you
Jasmine and amber thanks I ha e re ieved excellent employee help I recomend this location Thank you for your service thank you javon
A little high priced and I had some issues but property manager Jasmine is great and addressed all my concerns great customer service thank you 💚
Love the service at this location thanks Jasmine sairrah and Amber
Sairrah was amazing, extremely helpful. Also very knowledgeable and it was a pleasure to have her help us in our storage needs.
Jasmine sairrah and amber are great thanks for helping me
Jasmine was amazing and she went beyond to help meb
Best service I had Jasmine super friendly and kind it's always clean when I go in to pay
Jasmine was very patient and kinda thank y poi u
Sairrah and jasmine are amazing, helps me to find my match space and the been so nice. Thank you guys
Jasmine and sairrah best .ca thanks
Jasmine and sairrah great girls helped me out thanks
Jasmine and sairrah Beet vs thanks
Jasmine and sairrah have the best servuce thank you
Jasmine and sairrah thanks for your help appreciate it thanks
Beware of Public Storage website payment system. It just dont work and only option to pay for storage is to call agent and pay 20$ extra on top of your bill. Also when you try to contact property manager most of the time they just dont answer the phone. It is very dissapointing experience dealing with Public Storage, especially when they hold your stuff.
Jasmine and sairrah best customer service thank you
Jasmine and sariiah have great customer service will to help and go above and beyond really recomend this location
Jasmine and sariiah are quite accommodating worked with me halper me with my account jasmine is so wonderful I really do appreciate her thank you so much
Jasmine has the the best cs! Always willing t help thank you so much and sairrah
Jasmine has great service friendly and helpful thank you
Thanks for all your help jazz
Thank you Jasmine for helping me great service
Jasmine was awesome to work with. Great customer service!
I've had various units with this location over the years. Recently, I had an issue I needed help with and Jasmine went above and beyond to help me.
Thanks jasmine for all the help
Thank you jasmine for all your help!!
Jasmine was awesome and property is super clean! Highly recommend going here she was very professional
Dirty smelly place. Trick you with hidden fees upon arrival. Security gate is always broken.
Jasmine is so patient and kind willing to help thank you
Great service thank you Jasmine even tooktime to help set up my phone
Jasmine was great
Cathy at the front desk was amazing with helping me get everything moved out of my storage unit. She went above and beyond and even called other stores to get me contacts to help with my move. If I ever need another unit, this will be where I go.
Great storage place... A worker there name Jasmine was really nice and help full.
Kat was great!
Great service would recommend this location to ally friends and family ask for jasmine or kat
Clean property since the last manager jasmine and kat are doing a great job keep it up love your guys customer service
Jasmine great team player help me when. No one else can thank you
Jasmine and Kat were very helpful and professional. They was very helpful in my emergency storage situation and answer all my questions. I would recommend that you ask for these two when you visit this establishment.
This public storage is the best! Kat & Jasmine are very professional & personable! They made sure all of my needs were met & they also keep you updated on things with courtesy calls. Great customer service!!! Thanks! 👍🏼
Jasmine and Kat are absolutely the best employees they helped me protect my items and property is clean, I really recommended going here and storing with these lovely girls
great customer service from kat and jasmine
Jazz best customer service thanks
Solid location , seconds to the strip....Cat is always around to help out with whatever has been needed.
Kat was very helpful and polite. Customer service was very enjoyable.
The rental price keeps increasing. They know once you open a storage they got you as long as your stuff is in there. They will increase the rate on you.
Kat was very helpful in resolving issues that I had, great individual
Kat has awesome customer service and went out of her way for me! Thanks Kat
Lei es buena trabajadora
Storing was definitely a hassle and I hated doing it but Kenlie helped me out so much and made me laugh definitely enjoyed her helping me out helped make my move in simple and was very fast ! Property was clean and well maintained appreciate you helping me !
Area was clean worker Kenlie definitely helped out a lot
I love this public storage I have not ever had to put my stuff in storage but I had to at the one on arville they have great customer service.
Very friendly staff Lei was so nice and explained everything to us. Awesome!!!!!
I'm in love with public storage, they have such great customer service, especially Kenlie, very energetic and willing to help. I will always rent from public storage and will recommend this place to everyone
Terrible customer service. When my husband and i pointed out that we were being overcharger she took about 30 minutes trying to explain to us and even calling another coworker to figure out how to explain it to us how we were NOT in face being scammed and stating she couldn't remember what she had told another customer when they asked the same thing and they believed her... What? Never doing buainess with them again.
The lady running the place was very nice!
Lei helped me out with my new unit she’s awesome
Manager very friendly. Very helpful. Aloha.
Kenlie was awesome! Friendly, informative and just a sweet girl!
Thank you Lei for helping. Great customer service and knowledgeable. She answered all my questions and made the process easy.
I love the new property manager she’s always easy to get a hold of and helps out a lot 5 stars
Excellent customer service by Lei.
Do not bring your things there Mine got stolen there. Was told that it was a second break in the last 2 weeks. No cameras, and management was no help
Great center, easy to navigate. Joseph was a fantastic help. Highly recommend!
They don't tell you about some fees till you have arrived. Even if you made a reservation. They give you a price online and when you get there its a different story. The people in the office are nice when they want to be.
Fast and accurate. Nice and very friendly. Put a smile on my face when I needed it most. Thanks. Julissa.
Glenda was very friendly & helpful. She assisted me with a last minute storage upgrade with no hassle.
I've had a unit at this Public Storage facility for 5 years. The manager, Glenda, is beyond awesome. I live out of state & Glenda is so attentive to her customers. She's pleasant to talk with & if there's ever anything I need with my unit, she has the solution. If more people were like Glenda, the world would be a better place. 😊
Glenda was awesome. She saved the day for me going out of her way to give me excellent customer service.
Lily is such a professional and very informative, i appreciate her very much,
LILY gave us a very professional service. This warehouse is very good and very close. I am very lucky to rent this warehouse. LILY给了我们非常专业的服务，这个仓库非常好，又很近，我很幸运租到这个仓库
Lily is soooooo cool. This lady was very professional & quite helpful even though it's freezing outside! She showed tge property well & gave a good accounting of Public Storage's additional options.
I met Glenda the best and helpful easy me to move .excelency service
Glenda was amazing, extremely helpful and made the process super fast and easy for me!
My mother and I went in to look at some units today, Glenda greeted us kindly and assisted us until we found something that worked for us. She's a very hard worker, funny and her customer service is amazing. Thank you Glenda !
I loved the service I received today! Glenda was very professional and kind. Thanks!
Glenda is awesome person she'll make you laugh .
Glenda es la mejor ella me atendió con con mucha profesionalidad.
Nobody is ever in the office. It’s like this at EVERY location. Sorry excuse for a company. Doesn’t care about business or their customers. Always see people coming and going from the apartment because they just hang out in there all day.
Glenda was very helpful and just pretty awesome! Great customer service.
Totally overcharge people fur storing our stuff
I wasn’t sure what size unit I would need. Glenda was so helpful and answered all my questions/explained process to rent a unit. I will definitely come back to this location to store my things.
Glenda definitely knows her in and outs when it comes to customer service. Witnessed a few troublesome customers and she dealt with the situations so professionally. During my experience, I enjoyed the conversation from start to finish. She was clear and transparent in regards to payments, rules, etc. I definitely recommend this location if you want you possessions stored in a clean and safe place. Thank you again Glenda for making my experience a great one! :)
Awesome experience with Glenda she was very helpful I would recommend this place if you want a great place to store your belongings.👍🏽👍🏽👍🏽
Manager is extremely friendly and helpful, would recommend this location to anyone
I can see a positive diff6in this location since Glenda has been here!!!
Glenda is cool af the place is in order and kept clean and safe.
Was really stressed about getting a storage unit but, Glenda made it real easy and put my troubles to rest. Great employee!!!
Answered all of our questions, was very helpful, and we're really glad Joseph was able to help us out
I came in to rent a 5×10 and was very pleased with my experience and the unit I got. Glenda gave very very good servious and helped me with everything. I would definitely come back just to see her!
Came in here with a close friend of mine and she has been looking for a unit F O R E V E R. Nothing has worked— specifically because of the lack of customer service at other places. Until we went to the Public Storage on Arville and met Glenda. I feel like most of it has to do with the fact that Glenda was just SO helpful and welcoming. I’m glad to say that she finally got a unit and I get to finally move in with my girl!!
Joseph was very friendly, I came in to pay for a friends storage and he was able to help me. I was in and out in just a few minutes.
Gives false information to rent a unit. Joseph is a project manager who informed me that the elevator is out and the tech is on his way to fix the elevator. This was on wednessday, August 15. So I get the unit based upon his word and joseph was such a nice guy too! So I go there today. Friday, August 17, and the girl tells me that alot of things is wrong, didn't no about the elevator, nothing has been done. I ask her for my refund and she tells me she cant do anything about it because this is not her sight. She gives me two project managers numbers to call which I am waiting for a call. Lesson learned, dont trust the niceness of someone because in the end, you'll get screwd over. Hope this is helpfull to everyone.
The place is always nice and clean. Joseph was very friendly and especially helpful.
My experience at this location was one the best I have had renting a storage unit. Service was amazing, But Glenda, property manager, is a delight to talk to and quite patient for the amount of questions I asked her. I have been renting for 3 months and I can tell you, that the prices are quite thrifty too! Small cost for a decent sized storage 5x10. No problems whatsoever! Superb overall!!
Stopped by to make a payment and Glenda was freaking awesome!!!!!!
Glenda was very helpful and nice. Everything great :)
Well This place has people living in the storage area and doing drugs, I was attacked by a druggie there when I was at the store, the guy attacked me and ran to the gate put in a code and went in, at that same time there was like three other people going in and out. The cops came and told me they couldn't find where they were in the inside, and they walked the area but nothing because they were in a storage container. the cops said this place was a problem and that they needed help with it. SO THIS IS WHY IM HERE TO MAKE IT KNOWN.
Amazing staff, just a great place!! Rio was the best, and just had an amazing attitude!
Price is okay but no cameras and extremely outdated and dirty
Mark was a huge help in finding the right space
Great customer service and good location!
Mark was a hell of a guy,great customer service skills
Mark was awesome
Mark was very helpful
Mark took very good care of me. Very quick but also attentive. Great customer service!
Mark was a huge help. He was very informative and went above and beyond to help me in all my needs. Excellent customer service skills and great conversationalist. He’s an asset to your company!
Amazing customer service! Perfect location, clean, safe, economical. Thank you so much!
Mark was very kind and helpful. He made our visit a walk in the park!
Thanks for your help Mark
Mark was a big help to find the right size at the best price 😃
Joseph at public storage was very helpful awnserd everything i wanted yo know Very freindly got me in and out im very satisfied.
This Public Storage Facility is excellent, I appreciate all the help that I received from Mark and Steffany. Thanks again.
Mark was great help finding the right size at the best price. Thanks Mark
Thanks for the great service mark
Nice place ask for Mark best person in the world
Had my unit broken into and no one or any camera seen anything until days later when he(the worker) just so happened to walk by and notice the cut and brake in. No camera footage of my oversized things before hauled away. Inside job if I have Ever seen one.
Mark and Steffany are very helpful and make my storage experience really easy.
mark was very accommodating informative and helpfull
Justin is a very friendly representative. Great experience.
Kevin was pleasant and knowledgeable he helped us and answered our questions
Well my day was going let's just say a cloud was was directly over my head and about to release it's fury. I expcted nothing different when I walked into Public Storage located on Arville....But I immiedetly felt a warming sensation as Nickki Said hello as if I was a personal friend. From that point on it felt as if nothing wrong.....I will be back for sure..... I
Thank you Nikki
Mark gave good customer service
Nikki & Mark gave me a great experience renting for my business. Highly recommend the facility.
Thanks for your help Mark
This place is so great! Quick, easy, and professional... Every time!
Mark is awesome! Too bad he’s not a Dodgers fan.......
Great storage experience at this location. Had my stuff there for over a year, with no problems. The site is clean. There was one time I had noticed some bugs, so I talked to Mark, and he took care of it right away! When I came back the next week everything was clean and bug free like normal.
Transitioning here from out of State, Mark at Public Storage has bent over backwards to accommodate me & my situation. Mark is professional, friendly & resourceful. So far my experience has been positive, I would highly recommend Mark at this Public Storage location. Thank You Mark ! 😉
Mark was great . Hooked me up with a storage space in the spot. High recommend!
I've had my stuff here for a year now. They have already raised the prices on us. (Main reason i picked that one was because it was cheaper than some of the other Public Storages in Vegas.) I'm pretty sure someone is living out of one of the units because I see him there at all hours and he doesn't work in the office. And in addition to all of that someone smashed the heck out of the door to my unit and they did absolutely nothing about it even after I showed it to the office representative. My husband had to come fix it himself. Can't wait to get my stuff out of there. The only thing I like is the location.
Mark was a big help with our move
Amazing service and attitude
Mark is so professional and polite. Answered all of my questions for my future storing needs. I will be back here to rent!
I have not had a better storage experience in numerous storage rentals across the United States. Mark the office Mgr is as professional as they come. He is very helpful and easy to talk to, and everything is handled promptly with a smile and I recommend both Mark and this public storage facility to anyone needing to store their belongings. Location is in China town near vegas strip and easy passage in and out gate, plenty of parking and space for large trucks to maneuver safely
Mark does an awesome job, long time tenant at this location
Great guest service definitely enjoyed experience with him
Mark is amazing
Mark was very helpful in getting me what I needed in a space. The unit was clean and the price was right for what we needed. They provide a good service for those of us who need to store things that only get used a few times a year. Accessibility was good and they provided carts to get our items to our upstairs unit . A very good experience overall.
no stars is more like it. I pay $12 a month for insurance through their insurance company and after I had a break in, got a call it was broken into no one would send me pictures, I'm out of town, or call the police it's not their responsibility. Then be told oh it happens a lot it' was an inside job. Some other tennant cut the locks and took your stull, $6000 worth and now the insurance denied the claim because the police report I did from out of town and weeks later did'nt say it was forced entry. Worst experience ever, just another Vegas Screw Job.
Mark is a true gentleman with the best customer service I have seen. Mark came through last minute for me. I had a storage cancellation and I found Mark on Arville and he gave the same monthly special I was quoted at the first facility and a spot that was more beneficial for my needs. I would recommend Mark for all my future storage or just to hear a great story. Thank you, Mark. You made my moving experience a much better one than anticipated. Be Amazing Brian Howard
Mark was a great help he really went the extra mile for me in a time of need great guy
Mark was a big help
Called to made reservation for about $50 of 5x5 unit. They said coming with name, did not give email confirmation. When coming, they said over $100 with insurance. When making reservation, they did not mention I have to buy insurance. Called other storage in Las Vegas, $27 of 5x8 unit. They clearly tell you insurance is optional. Also, this company operator does not sound friendly, not helping you. Asked do I have to buy insurance, how much is insurance. They could not give your answer. I wish they improve their service. I will AVOID this company in future at all cost.
Great service! Mark and Keona were extremely helpful. They went out of the way to help us with our storage rental. Recommend this location for your storage needs. Denise
Mark is amazing
Hey Mark was the best he has such a kind heart he really cares about his costumers go visit him he is the best Love you Mark -Bobbie Your Value Costumer
Kind people .. but advertisement is inaccurate
Talk about outstanding customer service...seriously...Mark is a rock star. He is super helpful, professional and I highly recommend you rent from this Public Storage. I guarantee, Mark will take really good care of you. Keep doing what your doing Mark....luv you!!!! Urban Underdogs
Mark is always working and very friendly. Secure Storage with easy coded entry. Value price and great location.
My husband and I walked in and I have to say thanks to Mark he is very helpful and professional he made it very easy and simple just what i like. thank you Mark
Mark was big help and found me the right space
Great fast easy friendly service from Monique
Every time I go pay for my monthly storage bill I always have Mark his Wonderful the best, nice and always goofy very helpful
Mark did a great job in assisting us iñ attaining our storage unit today, I will be recommending him to family and friends.
I'm not sure who you may have talked to employee wise but mark was great. On the other hand my storage unit broke and it would not lock properly at closing time. When I called the office in the morning no one answered and I left a voice mail and no one called me back, so 4pm same day I called again, "oh okay I'll have someone look and see what's going on and call you back". She never called back and a few days later I had to call about my unit. "Oh yeah she says we're looking into it and trying to find a bolt to fix it, will call you to update you". It's been two months and still no one cared to call. I'm not sure what her name was but she's horrible at customer service. Now that my "special" rate is up the unit is expensive and I asked if I could get a better price since I've had to be there a lot longer and never got a response. You could offer loyal customers who pay on time for over a year a deal. Can't wait to get my stuff out one day.
Worked with Mark on a unit for my business. He was very courteous and helpful. Got me a unit and was on my way promptly. Great service.
Mark makes us feel like a family. Goes beyond the call of duty. To help at any sec. With the stupid, craziest problem and questions. Thanks Mark for being a friend
Mark is always easy to deal with and the facility is clean and well maintained.
Mark its a big help!!! Thanks very much .
Great Service mark
Was driving around and happened on to this place. Was this about looking at spaces and different properties as I need to make a decision about what I need. Talked to Mark, ha was able to answer all my questions and concerns. The property looked to be in a safe and it was quite clean. Now to decide what I am going to do. I know that once I decided on a size I will store with Mark.
Darwin was so nice. He didn't have the unit we needed, but was able to find what we needed. Thank you Darwin :)
My experience at this location was very professional and informative. Mark took his time in answering my questions and was very patient and actually funny. Keep up the good work hiring people like him.
Real human kindness, Mark
I am a repeat customer - loyal due the professional management of Mark! I recommend !
Mark and Eric was very helpful with creating an online account for the first time due to I had relocated to another state and it was a hassel trying to make a payment luckly I was coming back into town so they was able to help wave late fees and access my account online. If trying to get storage I recommend public storage nice, friendly and very helpful. Thanks Mark and Eric you both where very helpful and Eric Good luck on your new beginnings with public storage you're doing an awesome job
Mark is always very friendly when I go in and helpful with anything I need.
Mark was a big help in finding the right space for the best price!!
Mark is one awesome big help of a guy I have never met before.he even throws in a bottle of water when I was so dehydrated .thanks mark for all you help.
Came here 20 mins to closing and Mark was very helpful , genuine man. He stayed 30 mins after closing time just to help me get a storage , showed me a couple ways to get to it and also stayed after for me to make sure the gate code worked. Great customer service!
Mark was nice and made it easy !
MARK was pleasant, engaging, helpful.
Mark and Bobbie were a big help
I love Mark. I have never had any issues with my unit. The people working are great and the property is always clean.
Mark was awesome
Mark was a great helpfull and friendly thanks mark
Thanks for the great service Mark and for finding me the right size at the best price!!!
I called the general phone line and made my reservation before coming, which helped speed up the process. I used Google Maps to navigate here, but the pin kept directing me to a neighboring community; just look for the big orange sign while driving on Arville St. I've been to other Public Storage locations before, and they are all very similar. This time, I had some short-term storage needs as I prepare to move to Las Vegas over multiple trips. What really makes this location stand out and 5-star worthy is the service. Mark helped me and he was super friendly, conversational, and helpful. He didn't pressure me into buying anything either (mentioned what he had to per his job, but did not force anything). If you get the small, cheapest units on the second floor, rest assured that there is an elevator and that the building is climate-controlled (a must for Las Vegas summers). This is a convenient location close to the I-15 freeway. Highly recommend!
Mark was a really big help
This storage area is clean and I feel it is a safe place to store my stuff. Mark was wonderful and very helpful, we forgot our lock, we were able to purchase one right there. GREAT! When our storage stop was open it was clean that means a lot to us. Thank you for great service. B & M Pankiw
Mark takes the stress out of finding the right size and configuration for your storage needs
Juan was a great customer person to sellus a storage. He was professional very knowledgeable and
I found the customer service to be exemplary. The manager(Mark),truly went above and beyond to accommodate not only my needs...but my schedule as well.
Mark was very helpful in helping me get the right size at the best price. Juan has also been a big help as well
Mark was very helpful and explained the procedures and protocols in a way that we feel good about this location and how to navigate in and out as we now can take our time getting ready to relocate to our new home in 2 or 3 months. Thank you Mark. We trust him in all aspects of this transaction as he is very knowledgeable and treated us with great respect.
Mark always takes care of me at this property. He's a very kind and helpful man. I trust him and the property to secure the items and I'm very happy to have dealt with such an easy going person. Every thing else is complicated except dealing with Mark and this 5 star property. I recommend this to all of my friends, family & clients who need space for storage. Thanks - JC
I really had a very good experience with my reservation today with all of juan's assistance. I definitely give this place a five star review
Very nice and helpful people.. My first time renting n so far no complaint
Excellent customer service! Mark was a big help in finding size at the best price -thanks Public Storage
Great Experience-thanks mark
Ever frendly services with juan every helpful for my first time renting thank u juan
Mark was super nice and was a big help in finding me the right size space. Thank You
Mark was a great help and very friendly!!
Mark was SOOOO helpful and has an EXCELLENT sense of humor! Thank you Public Storage!
Excellent service and fast. Thanks to Mark for all his help. James
Great service from Mark!
Great customer service! We've use them twice over the past 7 years!
We would like to thank Juans for his great customer service. He was very patient and helpful and went out of his way to assist our needs. Thanks you and keep up the good work.
This is my first time renting a storage unit. If I happen to need to store again, it definitely won't be my last time renting a unit with Public Storage. Mark has provided the ultimate customer service experience. He is very clear about the process and goes above and beyond to help; informing me on various options I could go with to make things more convenient for me. I am one happy and official customer!
Juan was so fantastic in all aspects as expected by public storage administration
it was a great experience, definitely kind & people friendly. nice & clean, & i would highly recommend!
Mark was very helpful and help me find a excellent space
Short, sweet and easy!
I just moved my belongings out of this facility,I I was very pleased with the service I received from Juan and Mark. Thanks for all your help Public Storage!
Mark found me the right size at the best price Thanks
Mark was very helpful thanks
Ive been here for a few months, the location is clean, affordable & the staff is very friendly!
Juan the worker was very nice helped alot and worked with us would definately be back if needed
Juan had excellent customer service and made me feel my property was safe in good hands!
Mark was very helpful in checking out! We have been in the unit for 4 years. The climate control has been wonderful. We have very sensitive items and several marble topped items that were very delicate and extremely heavy. The service elevator was a great asset. All of our 'neighbors' were friendly and decent. As a woman, I value safety as much as amenities-this place has it all!
Excellent service and clean place, the manager very friendly and helpful
I was helped out by mark and he was highly informative and helpful with my questions and needs for my storage. I will definitely refer people of this location .
mark is awesome, keep up the great work.
Mark is all around helpful and gives a five star personable experience. I work for a moving company and have used many different storage facilities and by far one of the best here.
Mark was a very helpful and nice. And super nice to the people that came in
Mark was a big help, for the space I needed for a great price in a time in need.
So glad I had the pleasure of storing my belongings at this location. The staff is always prompt,helpful and super friendly. Highly recommend this location.
I recently helped a friend moved. She was going to move back with her Mom so she did not have any room for all her stuff. She found this location to store her belongings. I asked her why she picked out this place. She said because of the $1 move in and it's within her price range she can afford. Property was nice and clean. When we went into the office the guy that was working was very nice and introduce himself as Mark. My friend told him she had a reservation. He took us out to see the storage space to make sure if that's what we wanted. My friend told him it will work for her. We came back to the office to fill the paper work. Mark was very nice and helpful.
Mark was very helpful give you the tour of the property and explain everything in detail
Mark is wonderful person. He had helped me a lot. Today April 12th just coming from California for my sister's funeral, David is such a helpful, pleasant person as well. All in all the people that works here in this particular place are wonderful. Thank you.
the call center was a great experience and some of the best customer service I've had. Mark at the Location was a pleasure to work with. overall a great experience.
Really a big help!! Mark helped me find the right unit at the right price really am satisfied with his help.
Mark is very helpful when I came in to pay on my storage shed he always has a cheerful smile
Tiffanie is wonderful and great and helped us a lot
Mark was very helpful. Always helps me with me with boxes and and other miscellaneous items I may need. Also have stored here a couple times and have gotten great prices and help.
It was quick and simple, thank you Mark.
Thanks for your help Mark
I moved in February 2nd and found a this great storage facility in the area. Mark is extremely friendly and knowledgable. He was very up front about the neighborhood and answered all our questions well. I was looking around the area up and down Arville earlier yesterday and found nothing close to the security for this storage facility. Overall, I'm glad that I chose this storage facility.
very helpful and friendly. Mark was not a pushy salesman but was focused in providing service.
Mark and David were extremely helpful in helping me find the right size storage for my needs. Excellent customer service and both are very friendly. I recommend if you are in need of a storage unit be sure to see Mark and David. They will take good care of you.
Love this place and its well kept up.Mark is very kind and a good worker.
seems friendly and helpful. ilene and mark were very helpful and informative.
I recently had to find a storage facility that was close to my work. After looking at 2 or 3 different properties I finaly found public storage. A great experience Clean -Organized and great management A shout out to your manager (Mark Martin) Thanks you made the whole storage deal painless. I will for sure be sending people your way
I have nothing but the best of things to say about my Public Storage experience. My Work doesn't allow me to be able to be there. I'm always on the go and in and out. Not having to worry about my personal belongings is major.. Marks customer service has always been more than I could have ever asked for, and then some! Excellent customer service doesn't even begin to explain... I wouldn't go anywhere else, even if it was cheaper. To me, a few dollars difference and my stuff being safe with out a worry in the world, that I can trust is PRICELESS!
Awesome!!! Mark was so informative! It was my first time renting a storage unit and he was so helpful!!! I would recommend this place to everyone!!! Very clean !
Mark is a very hardworker and understanding person. He likes to help people and I feel that he deserves employee of the year.
We were in town for an event and needed to park a vehicle full of gear in a unit for a short time and used this facility. Leala was on duty and took care of use and was very friendly in the whole process. It was close to the strip so it was a easy in and out to get our gear.
Leala and lynnette are great. Well mannered and competent. Good job ps you hired great people now pay them what they r worth !!!!!!! and keep them.
Need A Storage Unit contact Mark before you reserve online! Mark will not only save you money but will go out of his way to HOOK YOU UP with the best deal and value! I really do not like to write reviews, but Mark is such a great guy.... give him a visit today!
I had mark as a rep.. He was knowledgeable, polite and to the point. Great experience overall.
Just wanted to say thanks to Leala for all her help with my storage needs. I have stored with Public Storage before and always appreciate the great customer service.
The manager on duty today Leala was amazing. She was so helpful when we needed to get a new battery for my friends car that had died and everyone else had left us to fend for ourselves/ Not only did she help us get the Auto Club thru the gates, but kept us entertained while we waited for help to arrive. We were extremely lucky to have had her on the job. She made an awful situation into a pleasant adventure,
My battery died while inside the facility and I couldn't leave. I called my Auto Club and was told they couldn't come into a storage facility and to call a commercial tow service. I did, and the cost was to be over $200.00 and the wait, 2 hours. When I told Leala, the manager on duty my plight she was extremely helpful, and with her help we called the Club back and she gave them authorization to enter so I could get my car taken care of. Thank you Leala, for going over and above the call of duty to satisfy a customer and minimize a potential problem.
This is my second time using this public storage! Mark is very efficient and very helpful! For anyone with storage needs I recommend this Public Storage!
Amazing service from Mark! Super friendly and very helpful! Thank you!
Mark was very courteous at the front desk and handled all my concerns. He also let me know as I was moving that he had an additional unit open up in case I needed one, since I had inquired earlier about possibly needing more space. The location is perfect as we are only a block away from the unit at our business. I even got a nice front row space that I can go to anytime I need. Thank you!
Mark was a great help!!
Mark and Monica are great. This was my second rental and it was a brezze. Mark even made a follow up call while I was on my way to make sure the paper work would be ready. Great place and clean.
Rachyl is absolutely amazing would recommend her anywhere shes the best
Great service! Clean property and a cheap storage room! Thanks Mark & Rachyl!
Great customer service and very friendly. I am very happy with there services.
I had a awesome experience with Mark and Rachel. I was stressing cause I had to move my stuff in a very short amount of time. They came through like some champs, they took all of the pressure off of me and gave me a peace of mind. God bless u both for having my back .Mark still keeps in touch with making sure im on top of my payment. In a world that moves faster than lighting its good to know that people r looking out for you. Thanks for all your support.
My experience was great never had a problem. Mark is a very kind person, and always willing to work with you.
Paperwork was ready to go. Monica was helpful and today I met Mark who assisted me today with my storage unit. I will highly recommend Public Storage to my family and friends.
Couldn't have been easier.... Mark was very professional, and helpful when it came to choosing the right unit for my situation. He went over all of my options and even helped me pick out the right lock. All in all it was an excellent renting experience. Thank you Mark!
Mark & Monica make it so easy and comfortable. Good explanations to questions. Always available during operation hours. Clean, professional, feels safe. While I don't always want to have extra space away from my home... they make managing my things a breeze. Super experience... highly recommend them.
I have been using this facility for a few years now and my experience has been wonderful. I can't speak highly enough of Mark and Monica, the managers of the site. They are always there making bathroom breaks and borrowing a cart convenient. They contact me when a payment is due. which for me and my busy life is great and I appreciate their extra effort. The site is always clean and free of unwanted people. Over all, I highly recommend this Public Storage site to anyone who is needing a storage facility. Thank you Mark and Monica for everything.
Mark has been more than helpful in assisting us. Thir customer service has gone above and beyond. Thanks again for what you have done for us.
Mark, the manager, was courteous, friendly and knowledgeable.He was a big help in finding me the right space for the right price. Thanks Again Public Storage
Very nice and professional management. Good rate on the unit, clean and well maintained. I highly recommend this location for your storage needs.
Mark helped me select my rental storage unit today. He was very helpful and the process went very quickly. The property was very clean and seemed in good repair. And, surprisingly, the public bathroom was immaculate. Someone is putting a lot of effort into keeping this property nice.
I have nothing but wonderful things to say about this Storage facility! Mark, the property manager is always willing to go above and beyond to help me and my company. I live out of state but I never worry about anything and always know my business is much appreciated. Thank you Mark and team for a job well done!
I rented from Public Storage because of the location, cleanliness, great customer service, property manager on site, and easy access. You can't beat the price and its location. I am very happy I did. The folks at 3550 Arville St, Las Vegas, are very cordial, friendly and very customer oriented. Thanks Mark.
Excellent service and can't beat the price. Monica in the office was extremely helpful and if I needed storage, or had friends who needed storage, I would refer them to this location.
I rented a space there because I have a show in town once a year. This place is very well run. The manager was so nice and went out of his way to make sure we were satisfied. He was a pleasure to deal with. The place was well lit and clean.