Pamela was very professional and helped me even helped me find my space when I couldn’t do it helped and inspected the unit to make sure everything was OK
Great store I actually have a few units and let me just say they have upgrade their security system you need your pin code giving only to those with an I. D. , that's just the entrance then you will need to retype it to get in to your store unless you have one in the outskirts, but even though is gotten better at that I still have a feeling that someone can out smart the system like for instance you put your security code on the second door and wait till the other person put in theirs because that's one way to get your things stolen and that's definitely not right.. so if you must stay safe make sure you always lock your storage with double locks and always make sure you remember to lock them as well. But besides that is very clean and I been a customer for 10 years.
This location staff are soo nice and professional!
Ms. Pamela was absolutely thorough! After a long week of packing and moving, she made my transition as seamless as possible! I look forward to continue working with her & I’d absolutely recommend this location to anyone just because of her stellar service!
Pam, was very helpful and friendly. I was impressed how she maintains the property clean. Amazing customer service.
Pamela is awesome! I’m in somewhat of a difficult situation moving back to Las Vegas from Houston. I had a lot going on. Pamela was so sweet and helpful she made me feel so much better and I stopped worrying. She’s the best!
Thank you!!!!
I like the app to gain access through the gate!
Hi I would like to acknowledge James, one the agents at the 2727 s Decatur storage location for outstanding help with my storage unit today. His thorough knowledge and expedite actions gave me peace of mind. Thank you James! Sincerely Ms Hodges
Bryan was great and very helpful. Thanks
Amazing service!
James is a great guy, very helpful and knowledgeable.
Working with Brian was absolutely fantastic. He was pleasant and professional. His customer service is 2nd to none.
Dennis from Decatur was very helpful, made things simple and I would definitely recommend renting from public storage. Great and welcoming environment!
Pam was AMAZING 👏🏾and this was not her regular location. Excellent customer service! And I liked that this location had carts that made packing my stuff in the storage fast and easy. I do not like the hours that they give you and the rates can be a little high if their not having any deals going on, but my experience with Pam made my move in great.
Manger at the new property Dennis I believe but I call him D he was the best he made my move out so simply and easy we need more people like him , and if you see this bro make sure you stop by the movie theater and I gotcha on some tickets !!!
Bo at the counter was super helpful and friendly. Unit nice and clean
Great place I was in and out in 10 mins, Jim was very helpful and helped with all my questions.
Bo made this move smooth and easy. I was in and out no problem. Thumbs up.
Service was very professional and helpful. Was in and out without any issues. Property is clean and maintained. Electric gate with code no need to check in to go inside property.
THIS IS A GREAT STORAGE THEY DO WATCH YOUR STORAGE BY KNOWING WHO COMES AND GO BY FACE AND NAME THAT'S A VERY IMPORTANT THING ABOUT GOOD BUSINESS GOOD JOB
Mick is so helpful and nice!
Mick is the best I have ever seen!!!!
Quick and easy to rent comparable to other storage places.
Very clean storage. Staff are great, and the service very good.
Great location and excellent management. Mick is always helpful and place is always clean. Very happy with my unit and very affordable.😎
Thanks Mick for all of your help today!!
Mick is awesome helped in every way possible very valuable employee thanks for all the help I've been with Public Storage for over 15 years combined and so far Mick is the best I've encountered.
Can't ever reach a live person, but storage usage has been good
Thank you Mick for your help!
Thank you Mick for all of your help today.
Good experience. Helpful staff. Mick was pretty cool. Would use again
Thank you Nick for your help.
Thank you Mike very helpful. 28
Thanks Mick for your help today!
Thank you Mick for your help today!
Good customer service,clean place,!!!!!
Amazing customer service by Jarvis and Mick.
Mick and Jarvis were excellent today!
Mick and Jarvis were really nice and fun!!. I haven’t laughed that hard in a long time. I was really impressed by how clean everything was.
Nick and Jarvis were amazing today!
Mick and Jarvis are amazing! Very nice facility and knowledgeable staff!
Excellent customer service!!! Desiree and Nick always happy to assist with any questions, clean neat, organized and now the customers. Definitely a great place:) Lizzy
Mick and Jarvis were amazing. Go to visit Mick and Jarvis!
Mick and Jarvis were amazing today. Facility is very nice and clean!
Mick was very helpful today, amazing customer service and a clean facility!
Mick was very helpful today.
Amazing customer service from Mick, came in and got a storage unit very quickly and smoothly. Love to see it. Would highly recommend this location!
Not much experience with storage facilities but what I could tell you is that Mick, when available was great. He was very respectful and knowledgeable. The facility was clean and most important very secure! Would recommend!
Mick and Jarvis were great today. Facility is amazing!
Thank you Mick for assisting me as a first time auction buyer.
I called to check on unit availability and a nice gentleman named Mick answered the phone. He was very polite and helpful. I think I found my next storage facility. Thanks Mick.
My review is based on one employee named Mick. Mick is extremely kind, patient and helpful. He assisted me by answering a couple of detailed questions I had, about some Public Storage policies. After, our conversation I felt really good knowing Public Storage hires people that care. Mick listened and answered all my questions in a timely and professional manner. Good Job &
Thank You Mick! Happy Customer J.A.C.
Mick was very helpful and polite. He recovered my gate code and helped me with future credits as well! Go see Mick!
My interaction on the phone and in person with the property manager Shelli was on point. She was helpful, polite, customer service was professional. I would definitely go back to her.
Mick has excellent customer service skills and was very helpful glad I chose this location I am100 percent satisfied
I want to give a special shoutout to mark he is really awesome with communication and assistance. His energy is great, he provides excellent service and very resourceful.
I'll give this storage 5 stars there was a problem and they took care of it before I found out then call you and let you know public storage care about your personal things thanks the people that love they job
Great place! Service was great as well. Definitely worth it!
Mick was amazing; he helped me pick the right location closer to my house. He is so professional and kind. Thank you, Mick.
After having months of issues regarding my rental space, Laura was a HUGE help , she provided me with excellent customer service. All my questions and request were handled professionally. Thank you for all your help Laura.
Excelent service!! Thank you so much!!
I just wanted to say thanks to Pam..Peterson I think it was..she's was incredibly nice and helpful. The neighborhood is seedy to say the least but she insured me my belongings would be safe..
Always people going in and out. I took all my stuff out thank God!
This property is convenient and Pamela is great to deal with. She is very knowledgeable and answered my many questions.
Wonderful nice people who answered all my questions. Pleased to rent
Highly recommend this facility. It is very clean. I give Pam 5 stars as well. She helped me out on two different occasions and solved the issue. She also retuned my call.
I've had storages before in different locations but this location has been a great experience and I owe it all to pricila she is so sweet and very helpful. Always has a smile and so kind when we have the pleasure to see her. For more people like pricila
Pat is super! Professional and kind.
My interactions with Pamela always put a smile on my face! Was planning to leave after market rates in Vegas went up, but was kindly offered an extension on my original rates and will be staying :)
Manager Pamela is the best I appreciate her 💯💪🏿👍🏿😎❤️
Quincy has been such a blessing 🙌in a dark hour and very pleasant highly grateful and recommend
I have a unit there for years decades
Elijah helped us greatly!
Micheal was the prime example of a good customer service Rep. He was so kind and understanding. I appreciate him so much. If there were more like him public storage would Rate a 10 all the time. Thank you Micheal
The storage unit was nicely located ans the front desk employees were super nice. The only reason I gave four stars is because the storage closed early during the weekday and weekends.
Pamela and Quincy were truly amazing. Excellent customer service.
Never leave reviews but Quincy really helped me find a storage solution fast. Definitely went above in beyond to figure out how he could help me.
Mr. Martel at 1881 Decatur was sooooo awesome. Attitude, personality, patient. Made sure my daughter didn't get more than she needed. His hospitality is 10 stars plus above. Thank you Mr Martel
Ms.Pamela is amazing! Helpful, accommodating, understanding and professional. Her help during this process of storing my deceased mothers things has made it a little easier to bear. Thank you for everything!
Pamela was very sweet and very helpful! She even brought me a drink while I was unloading my truck alone in the heat. Thank you so much Pam!
My experience has been professional and courteous over the phone and in person. I found each staff member had a positive solution to my needs. Good locations.: lake mead and Decatur (Sherri with an i) Sahara and Decatur ( Brian). The staff represents public storage image and branding.
Big size place but great employees really help. Especially the front lady. She works hard to make sure all is good for you.
Liked this location Ms Pam was helpful and help me with finding the right size unit to fit all my stuff. MS Pam I would give you 10 stars if I could. You are the best
I stopped by to talk about getting a unit. The lady who helped me (Miss Pam) was very helpful, courteous and knowledgeable. She was excellent. Thank you.
PamelaIs very nice and very professionalAnd also very knowledgeable about this propertyAll right time was very nice
The woman who helped me on the phone Pamela was very knowledgeable about the prices and units. She was very polite and a pleasure to deal with today this politeness is hard to come by I will be probably be renting a unit with her. She is a keeper and an asset to your company.
Brian is Awesome!!! Thanku so much for everything!! Great customer service
Time for me to move out. There was some miscommunication but Nick jumped right in to help me out without additional charges..THANX NICK! From the day I moved in 7+ yrs ago, they have gone out of their way to always help me. I know my personal items were well care for.
From the first phone call to my move in it has been wonderful. Lynnett was very helpful with choosing my unit size and with the move in. The place is VERY clean and I feel my stuff is safe. This is my 2nd time with Public Storage and I'm not disappointed. This PS site is run by an OUTSTANDING PERSON and I recommend it to everyone.
Friendly and very helpful staff.
Front desk lady Trina put me in the perfect unit for my storage needs. I recommend this branch location.
Pamela was great to work with, and beyond helpful.
Pamela was great! She helped me pick a unit that fit my needs. She was very sweet and I had a great time leasing my unit.
PAMELA WAS VERY HELPFUL AND NICE
The District Manager is awesome. Mrs. Pamela has the best customer service attitude. Love it
Very nice lady. Felt welcomed. Very clean
Was here helping a friend get a unit and Ms Pam was so kind and courteous. The facility is nice and clean. When I need a storage unit, I will be coming to this location to see Ms. Pam
This public storage location is great. Pam was very helpful, patient and informative. She answered all of my questions, was very nice and professional.
Pamela is nice and I really like this place. Staff is very helpful. Prices are good 😊
Ms.Pamala was amazing and went above ad beyond to help me get the right storage unit and get everything moved in.
The female manager was really helpful. I really appreciate her service.
Pam was very helpful and greatly to have a manger like her to assist me in my time of need