Public Storage Self-Storage Units at 300 State Route 10, East Hanover, NJ

Ariana is a pleasure to work with. I have been here over 3 years and the facility is always clean. Keep it up. The app is easy to use and move in and move out are seamless.

Automated service comes in second when you have a service person who's motivated to give your great quality, 1st person attention. At the East Hanover, New Jersey, Public Storage location, your agent, Gloria, went above & beyond in assisting me with my storage unit. She's an excellent service person. She had closed for the day, but took me in anyway. Intake, info & all pertinent issues of accessing my unit were clearly understandable. The next day, she even helped me move some of my items in. She's one of the best examples of great customer service, I've experienced in years! Corporate, this individual deserves recognition, because she's invested in making all work for the best & she excels at this!

Stellar customer service. Karen and Gloria were very helpful and knowledgeable. Thank You.

Gloria was very helpful and professional in handling my account. She took time to show me some different options that might be better for me. I was very happy with her service today 7/31/23

What makes a company great is their customer service. What makes customer service great are the people serving the customers. I had an extraordinary experience with Bermise at Public Storage's East Hanover location. Bermise saw me pull into the lot and went and opened the door for as I entered. Bermise answered ALL of my questions, showed me to my unit location, and guided me through how to manage two different storage locations from within the app. Plus she gave me a couple of color coded key tags. Overall a delightful experience and the office was immaculate as well!

Was helped by Gloria who was very informative and also showed me around unit and building Gloria is well versed at her job ….5 star experience Ty Gloria

Clean with on time billing and payment arrangements

Thank you Bernise for your great customer service skill. We appreciate you.

Perfect place Nice clean Staff are excellent Close by

Bernice was fabulous! Super helpful & friendly. This storage location is clean & well maintained.

Thank you Bernise for helping me with both my rental today. I appreciate your time. Great customer service

ED is a man of service and dedication. He has always been helpful. I hope Public Storage rewards excellent managers, like ED, with great salaries and great benefits. He makes the place hum.

Bernise went above and beyond to help me resolve an issue at my storage unit in California while I was local in NJ. She was patient and helpful across multiple visits - even called in favors from other employees. Huge help at a very stressful time.

Just signed my lease and had the pleasure of meeting Bernice who assisted me with getting set up. Bernice thoroughly explained everything that I needed to know. What a great experience. You are fortunate to have her!! The facility is very clean and well lit.

Thank you Bernise and Karyn for your great customer service. I appreciate you for helping me with my rental.

This is the most well-kept storages I’ve ever seen , Burnece does such a wonderful job of keeping this place organized and clean and she is always super helpful, thank you so much

I want to thank Bernice for helping me with some useful information on different size storage. She’s was pleasant & went out her way. Once again thanks so much for your help! Have a blessed week.

Bernise from Public Storage in East Hanover was a HUGE help with booking a storage unit! Very nice and friendly, and made the process very easy for me

Karyn was very helpful. Answered all my questions. She was quick, officiant, and polite. Thank you.

Karen was the best! what a pleasure to work with someone that knows customer service! Karen helped me find the best priced unit for my needs and went above above and beyond what she needed to do by staying on line while I reserved my unit on line. Thank you Karen!

Renting a space was quick and easy - if you are looking for a storage space, this is the spot. Ask for Bernise!

Jim was great! Super helpful. Great experience

For First time ever visiting at this location I was helped by Nick who was and did an amazing 👏 job he answered any and all questions and made my life and day a much happier 😊 one keep up the amazing job #New Customer who just opened Her account on today because of Nick.

Ed was amazing!

I rented three units in this facility and it was the best business experience I have had in a long time. The website was easy to use and the technology to enter the facility was top-notch. The Property Manager, Ed was awesome and far exceeded my expectations by always going above and beyond to be attentive and answer all of my questions. He was very knowledgeable and friendly during my various trips to the facility. Public Storage should be proud to have such a great manager at this facility. I would 10/10 recommend.

Met with Ed and rented a great unit. He was very helpful and knowledgeable. I couldn’t be happier. Highly recommended.

Worked with Ed to upgrade from a 10x10 to a 10x15’ unit. The process was fast and easy working with Ed. He was extremely helpful and personable.

Ed is very friendly and knowledgeable and was able to quickly answer all my questions completely.

Ed is great, very helpful.

Ed was extremely helpful in helping me with a rate problem. I’m happy with public storage.

Ed at the front desk was super helpful and made me happy to have selected public storage for keeping my things away from home.

Would recommend this storage facility to anyone! Karyn was very knowledgeable and courteous.

Today was our last day at Public Storage because we are moving. We used this storage facility for 8 years and always felt that this was very secure clean and safe. I'd like to make a special shout out to Ed who helped me close my unit today. Not only was he great to talk to but he helped me get out quick by doing the walk through right away, and he assisted me with putting a heavy couch on the dolly. Ed you are amazing!

If you need clean, safe storage and want to deal with staff who truly believe the customer is #1, then this is the place! Conveniently located with lots of space to turn around, etc. if you have a big moving vehicle or truck. Talk to Ed... He will make sure all your questions are answered quickly and will always follow up when promised. He even reaches out with gentle reminders to help you avoid late fees.. 😎

Ed went over and beyond to provide service. We were late and he sacrificed his time to take care of our storage needs. He was pleasant. Thanks for your service.

Ed rectified a misleading information that we got earlier. His crystal clear communication, efforts in to assist us getting storage few minutes before closing were exemplary. Public Storage is lucky to have Ed on their staff.

Property undergoing a refresh and is looking good. Ed, the property's manager, is professional, informative, knowledgeable, helpful and friendly. I give him 5 stars also.

Five Stars for the service provided by ED at this location! It was 95 degrees outside but a cool calm met me at the front door with courteous and kind help and knowledge of the process and systems. Ed immediately knew who I was, directed me to the unit and was available with answers and assistance the whole time I was there. He even remembered me a week later when we called in with a question! (and answered with quick, polite, and thorough knowledge) Thanks Ed!

Ed provides great customer service.

Ed went out of his way to be helpful. Really appreciate the extra effort. Facility is as clean and easy to access as I remembered it.

Ed. Was extremely helpful and walked me through process.

I was notified late of an issue with my account and arrived on property right at closing and Ed, the on-site employee stayed and helped get the matter resolved. He could have by all rights closed and locked the doors but stayed and worked on my problem for almost 30 minutes until it was resolved. I want to thank Ed and PS for having such dedicated and sympathetic employees. Great job and will be another reason I stay, and recommend PS to others

Ed was wonderful and so helpful. Anytime I had a slight problem or needed anything, he was always there for me.

Thank you, Ed! Ed came to the rescue when the other storage facility I planned to use was unexpectedly closed. He waited for my arrival and walked me through the contract process within minutes of closing. So grateful, thanks again!

what an amazing experience at this location,Ed makes this place worth it. He is knowledgeable and extremely helpful.

Stored some items here and it was clean and secure. Ed was an amazing help with all that I was dealing with. Even took the time to spend more of this time helping me as he was having an allergic reaction

Ed was great. Makes everything so easy

Ed was exceptionally helpful! Definitely recommend.

Ed was very helpful and followed up to see how my move in was. The storage here is better then the other one I was at. Ed gets 5 stars!!! :)

Ed was most helpful and appreciated his assistance! Excellent customer service!

Jim and Ed were so helpful and made the process very easy! I definitely recommend this place for all your storage needs!

Ed was awesome! He was very courteous and informative. He made the process seamless!

It’s been a pleasure storing my items here very professional individuals especially ED. I’m thinking i empties out everything and he found my daughters Disney frozen canas that was missed stuck didn’t realize it missing he gave it back saved it out it to the side so when i come in he’d hand it to me very thoughtful thank you Ed

Ed was a great help today!

Excellent professionalism. Can't ask for more. What else do you want?

I was out at Public Storage with my dad the other day and he introduced me to Ed the manager who seems like a really nice guy. I've returned to my dad's storage space a few times with him subsequently and every time we're there we see Ed and it amazes us how he's always doing something - checking spaces, moving things around and doing LOTS of cleaning. We joked that we wouldn't recognize him without that yellow cart he always seems to have in front of him! Two days ago we were there and Ed was clearing out a pile of leaves near the entrance. I asked him why he was doing that and he said, "Just don't want these things to find themselves in the foyer!" Preventive cleaning - ya gotta love it!

Ed was great and the property is awesome! Great experience

The other day I was back in the office of the Public Storage in East Hanover and was happy to see that the manager that helped me find a space to store my things back in the summer. Ed did a fantastic job helping me out last time, and this time it was no different. I needed even more space and Ed found something for me that wasn't very much more at all, but gave me a whole lot more room. There were plenty of different storage places I could have gone to last summer. I'm really glad I lucked out with Ed and all he was able to do for me at Public Storage.

Very clean facility. Great staff, very friendly, professional, and accommodating, especially Edward. He goes above and beyond if needed.

Ed was extremely helpful when we came to get information and secured a rental space. Highly recommend this facility.

It was very helpful in helping me Friendly and pleasant and and I will definitely recommend public storage to my friends and family

Ed was very helpful!

ALL people are 👍🏽 ALL 5 so far at both locations - Corporate tho, pretty much std. stone cold so far.

Public Storage on Rt. 10 is wonderful. Very clean and the service is outstanding. Ed was terrific!

Ed is very helpful. Really nice to work with.

Switched to a larger unit this past weekend. Ed and Jim helped me from beginning to end. Exemplary service and the easiest, most pleasant experience.

Ed and Jim are the nicest dudes. Very clean compared to the other two properties I’ve been to. Awesome area; lots to do nearby and safe. Very well managed facility!

We had a great experience at this location working with Ed, the property manager. He is a great guy and is willing to go out of his way to help us making the loading as easy as possible. The place is clean and nice. I highly recommend this location to friends and families needing a storage..

I have had nothing but great experiences with Public Storage in EH. Ed has gone out of his way to be very helpful. I would absolutely use this facility again.

Ed is courteous, knowledgeable, and patience. Very helpful with the various aspects of having positive experiences at this location. He gives information with clarity and details. As a senior, his service is a cut above many.

Great facility. Clean . Ed was super helpful and pleasant to deal with.

Ed was great at checkout, efficient and thorough. Overall a great storage solution.

Ed was so helpful during the time we needed storage. From our initial move in when we realized we needed a larger unit and during our check out process, he was professional, responsive and friendly. The facilities were well managed and monitored, and if we needed storage in the future, we would definitely return to this location. Thank you , Ed!

Great, friendly service. Ed was very helpful!

I had a truly outstanding experience at Public Storage today. Your customer service representative Ed made the entire experience easy, pleasant, and to be honest with you, everything I hoped it would be. If everyone you employ works with the same enthusiasm and professionalism that Ed does, I’m certain I’ll never have a problem for as long as I am utilizing your storage facility. Thank you for running your business in the manner in which you do.

Ed made the process of opening an account at this storage facility easy & efficient. He clearly explained everything and was pleasant, courteous & professional throughout. Thanks to his patience, all of my questions were answered, especially those about one-time & monthly charges, as well as payment options. It was a pleasure working with Ed.

Our world is stored at public Storage in East Hanover. We feel that it is well cared for because of Ed. Actually we like doing business only with him because he is patient and professional. We noticed how clean he keeps the units and surrounding areas.

The best service Elliot very helpful as well I like it

Used this facility for a long time and never once had a negative experience or issue. The manager Ed assisted me from day one and was extremely professional, knowledgeable, and genuine in his approach helping customers. I have been to many facilities however this East Hanover location is the best in my experience. The facility is always clean and Ed is there 24/7 with a smile and handled every inquiry I had immediately. Employees like Ed are the reason I stayed a loyal customer and will continue for years to come.

Ed was very gracious and helpful to me. Very professional and courteous. Great asset to the company

Angelica was very helpful in helping me get a storage unit that fit my needs. She was very pleasant. She was also clear on everything I needed to know.

Angelica was great. She was will helpful and went out of her way to explain each unit and the contract. She made this experience easy and great

Ed the Property Manager facilitated a monthly rent reduction..great service! Once again, Ed the site manager delivered superlative customer service!

Ed gave me aa excellent service today. Assisted me to go through my booking and also advised me, by answering the few questions that I had. Thanks Ed keep it up ✅✅✅

Well, I've been storing at PS for at least five years and ED has made the experience super! Efficient, Friendly, Dedicated and just an all around team player, Ed has made all the difference! He has gone above and beyond numerous time to help me with my very complicated and demanding storage needs. Thank you Ed, you're a gem!

The manager, Ed was extremely helpful getting me signed up and ready to move my things from one storage unit to his in East Hanover.

Ed went above and beyond his service today to assist me in making a online payment. He was exceptionally professional. He showed me the best customer service experience since I been a client with Ps. He took over 40 mins to provide me White glove service

My first time renting a unit and received great customer service. Ed is fantastic- he's so pleasant and very customer service oriented! I love how everything is automated. Everything was made easy with Ed's help. Thank you Ed!

Ed was very helpful this morning. I really appreciated his assistance.

Ed was amazing! Helpful and professional!

Ed was a very kind person. He was very knowledgeable of his job and a pleasure to speak with. You should be proud to have en employee like him. Thank you Ed!

Ed is amazing! Always so helpful!

Ed was very helpful and informative when I was signing up for a storage unit. Highly recommend!

Ed was excellent! Went above and beyond to get me the best option.

Excellent service to get in. Ed was awesome. Joseph from Scotch Plain was helpful as well. I vacated the storage on 12/1. I did not have any issues during the time I used the storage. However I was not happy PS charged me the full amount for the month of December even so I vacated the storage on Dec 1st 12PM. The girl who worked there on Monday was unsupportive and unfriendly when I approached her the day before. I am lowering the rate to 3 stars for these reason. Ed as usual was great the day I left.

Ed was very knowledgeable and accommodating. He helped me find the perfect unit.

Ed was awesome!!!!! Thanks Public Storage!

Great experience and tons of help from Ed

We stored our belongings here for over a year. Ed was the manager who assisted us and has been professional and courteous.The experience has been most positive ,thanks to Ed!!

Very good service I was helped by Ed

5 stars because its got a convenient location right off rt 10. The elevator wasn't working when I went tho and there was nobody there at the front. It said "be back @5:30...it was 4pm and the store closes at 6 so....yeah that kind of messed up what I needed to do because my code wasn't working for the door so I couldn't get in.

Ed should be President of Public Storage!!

Ed was very helpful in both setting up my account and terminating it when I moved out. Clean facilities.

Ed took very good care of my family and our unit and was very accommodating with our needs. Would recommend Ed and this storage space.

I recently relocated to Florida from NJ and had to empty out my storage unit. Ed was super helpful in making the process as seamless as possible with the movers. With all the stress related to the move it was great knowing Ed was able to handle everything so well. Great service and highly recommend!

Ed is tremendously helpful! The absolute best!

We've had a great experience. Ed has been super helpful. Thank so much Ed!

Ed is wonderful. Great customer service!

Ed was an amazing help- you are so lucky to have such a wonderful professional!!

Ed was so professional and helpful! Highly recommend!!!

Always nice to work with them :)

I've had my unit for over a decade now. The best storage experience I could hope for. Ed delivers high quality service and assistance.

I had a great experience at public Storage. Ed was awesome!!! Very polite an friendly. Explained every.

Ed was a great help. Great customer service. Only needed a unit for a few months and he supplied me with some much needed boxes for my move too. Thanks Public Storage!

Ed was exceptional with assisting me with changing my account coupled with setting-up my account website.

Ed was super helpful and very kind, got my first storage unit. The place is clean 😃

Ed was extremely helpful. He was professional in all manner. I especially appreciated his understanding during this stressful time. He wore a mask and gloves while maintaining the suggested social distance. He deserves a raise!

Great service by Ed! Courteous, knowlegeable and eager to help us find the right space. We are very happy with our storage unit.

Ed is fantastic, and I can't rave about him enough. However, as someone who had a unit with them for 2 years, I'm surprised corporate wasn't able to to try and price match or give me an incentive to stay. I ended up downsizing and spending $100 less for the same size unit right down the street.

Ed was very helpful. He showed me the unit and gave me all the info I needed. He went out of his way to make sure I understood all aspects of the contract. He also gave me a shortcut to the facility that will help me avoid traffic.

Ed has been great to help us setup!

Excellent service from Ed. So far a great experience for my first unit.

Ed did a great job setting us up and was a pleasure to work with.

I've been a long term public storage customer. Recently I needed to change units. Ed assisted me and took care of the process and made it easy. I stayed at public storage because of his help and he also resolved a pricing issue for me. Its the boots on the ground that make a company. The facility is clean and Ed appreciates your business.

Ed was super helpful!! I didn’t give enough notice that I was moving out and he helped me get my next month’s balance waived.

Ed was a lot of help , through n efficient . Extremely quick n decisive in finding solutions for my challenges. 👍

Ed is alway very pleasant informative helpful & friendly

Ed was very helpful! Very easy process!

Ed was really great! He took his time to show me each unit so I got to actually get an idea of what I needed. Great service Ed!

Ed was very friendly, and took lots of time to show me options.

Ed was very helpful with us. He showed us around the area and gave us good advice on how to store our stuff. He was very friendly and recommended us covers for our furniture to make sure it didn’t get ruined. Great employee

Ed was very kind and helpful!

Ed was great and very helpful.

Ed at front was so helpful with us signing up- clean facility recommend highly!

Facility is very clean, carts are always kept organized and returned to the loading area. My locker was very well sized for the cost and it was extremely easy to move things in and out. When I had any issues Ed and Shadiyah went above and beyond to assist me.

Clean, easy to navigate. Secure. Ed took great care of us and our transaction went proffessonally and perfect. Great place

Great customer service from Ed!

Ed and Tom are extremely helpful. Recommend. Made the process quick and easy.

Talked to Ed. Great service!

I spoke with Ed at my Public Storage facility. He was truly interested in my problem. He said he would check it out and get back to me. About 2 hours later he called back and told me he took care of everything. It was a real pleasure to deal with Ed and he should be acknowledged for this. He is a definite asset to your organization.

Yesterday we call Ed at public storage because we was paiding to much money Ed call corporate and he lower the bill thank you Ed

Ed has been most helpful .he has done an admiral job.

Very secure location! Nice staff!

They r nice and it is clean inside. And ever floor has a different code to get on it. Which is more secure

My experience with public storage was extremely good ED was very helpful and knowledgeable when comes to assisting me

Ed took great care of me today great service.

Ed was so helpful and explained everything thoroughly and professionally!

Everyone is friendly. Thanks to Ed for his genuine interest and helpful advice.

Great service from Ed. Very accomodating as I had to change an appointment a couple of times.

Hope helped me lease my unit. This is not her normal location but she was still very helpful. Hope helped answer all of my questions. She was super friendly, even after she was basically scolded by the folks ahead of me (for something that they could have remedied by making an appointment before showing up). The unit and facility are clean. I'm leasing a 5x10 and it's large enough for me to store my large storage containers and small 60 gallon totes. The ceiling is very high so I can stack my totes and have additional room for other things like a twin bed or my drum set.

I have to compliment Ed. He does what he says he is going to do: got back to me within 24 hours! His attention to customer service is terrific. Thanks, Ed!

ED was so nice and very patient. Had an excellent attitude. Extreme pleasure. Made my move so much easier. Thanks ED

Ed was very helpful in setting up my account. Would recommend!

Anthony, Ed and Justin, thank you all for your great service. I normally don't write reviews but this location deserves one.

Ed helped very much and did a great job in a short time frame

Ed was absolutely terrific. He was caring and very professional. He took care of me and I was at this site for only 20 minutes I would recommend this site to anyone who wants to store their belongings! Great job Ed!!!

From my first contact with Ed via telephone, to the greeting I received from him and Rob, to their clear and through review of the process and rental agreement....best choice I could have made! The facility is well maintained, well lit and added security different from other storage places I looked into made a great impression. Thank you Ed and Rob for making this huge undertaking not seem quite so huge.

Staff member Rob was great. He explained to us the process of renting a space and showed us units of various sizes. We will be back soon.

Very thorough and professional. Excellent service

This is my first time using Public Storage and I had a great experience. The facility is super clean and easily accessible. The staff member Ed is superior!! He was courteous, patient, very thorough and detailed oriented. I highly recommend this place to anyone who needs a storage facility.

Rob helped us find a place to store our belongings. Customer service was great!

I received great service from ED and it is a nice and clean facility. ED was very thorough and easy to work with and he insured that I was well taken care of. Public Storage will be my first choice for all of my storage needs going forward.

Ed was fantastic. Thank you!

Ed was great! He showed us multiple units until we were satisfied with one. He explained every step of the process (with a bit of humor)

Very good service from Ed

Hope was fantastic! Super helpful and great customer service. Really appreciate the help!!!

I was very well attended by Ed, since the first time we contracted the storage. Explained everything in detail, I appreciate that. Thanks. Vander

Ed did a great job getting the paperwork done fast and he also accommodated my request to switch to a unit that was in a better location. All in all it was a smooth transaction!

Staff is very friendly

About 3 years later, Well besides people living out of the units on the 3rd floor, its pretty good. Service is fine, sometimes the doors break, and access to other floors is not an option, like the bathroom and such not a biggie. Prices increased from $78 to $108.

Dawn and Ed were very helpful with my husband and I. We love the place and how easy it was to move our stuff into our storage unit. Thank you again!

Ed help me today,service was very good. Thank you so much!

Good public storage with ample space for our stuff. Currently they have an offer of $1 membership fee making the cost reduce to $25 per month, which is very cheap. Rob, the customer service guy was very friendly and courteous. Only thing I would like to suggest is bring your own custom locks, as the locks they offer are too expensive around $19.99 .

Ed was very professional and knew his job, explained everything theoughly

This was my first experience with any public storage facility. Dan helped my husband and I. He was very courteous and informative throughout the process. The facility is very clean and well kept!!

Ed was great! Thanks for your help!

By far the best service I've gotten at a storage facility. Ed and Anthony were extremely helpful and kind. Do yourself a favor and put your stuff at this Public Storage location. Thank you Guys!

Ed did an awesome job! Great service!!

Ed was great. Work out some systematic issue but he got it done. Quick and easy. Rob was polite and initially showed me the unit. Thanks again.

Ed was very helpful especially at the end when we were moving which is always a crazy time. Thank you!

Rob is fantastic! I called the storage unit after hours because i needed to get to it ASAP and i called Rob and only 15 mins after he called me back and helped me out. Very happy with his services!

Ed was simply fantastic: courteous, helpful and kind. Five stars all the way!

Excellent service at this location with Rob

Ed is the BEST. So friendly and helpful. Made the process effortless. Thank you, Ed!

I had a very easy time renting my unit from Ed at Public Storage. From the moment i arrived Ed was extremely informative and professional. We toured the facility and a few prospective storage units to make sure it would meet my needs. I used the online reservation option and it all worked perfectly. I was in and out in no time. I would recommend these guys.

We had a good experience dealing with Ed. He was very helpful and informative and took the time to explain everything. We really appreciate it!

Ed was very respectful, knowledgeable and helpful while I inquired about a storage unit. Facility should be happy to have someone like Ed taking care of their customers.

Great experience! Ed, Matt and Rob made it easy. They were knowledgeable, helpful and took the time to answer my questions and make sure I got what I was looking for. Thanks Public Storage.

Ed and Shadijah were awesome and great help when we rented our two units.

ED WAS EXCELLENT IN PRESENTING ALL THE NECESSARY INFORMATION AND DEMONSTRATING EVERYTHING

Ed was very helpful in helping me move in and move out!! Great guy with great service!!!

Fine. Cool temperature. Clean. Indoor storage!

Ed was excellent and very thorough. Thank you.

Convenient and clean. Ed was extremely helpful. Thanks for the great service.

Ed was really good with helping me figure out the best unit that best fit all my needs. Would definitely recommend Ed!

Ed, was very helpful in finding a unit and processing the account!

Ed was amazingly helpful as he helped us with our storage needs!

Moving after more than a year...friendly accessible staff, no problems whatsoever! Highly recommended!

I’ve been using public storage for the last four years. I’ve never had any issues with billing or anything else. Ed was very helpful during my move out. I recommend this location.

Ed was great to work with

Ed was a great salesman. Got the storage unit we wanted and price as well with the winter sale. Ed is the person to see and speak too.

Ed from East Hanover store was the most helpful in 14 years. He was knowledble and a huge help to me. Ask for him anytime you are here in NJ

Ed was extremely helpful with setting up account and finding the perfect storage unit to find my needs. Very happy with service

Store your junk people!

Joey was super helpful and allowed me to throw away some unneeded items, great customer service!

Joey was very accommodating and down to earth. He made my move in and out as seamless as possible. Shaydia was also a sweetheart.

Joey was outstanding Knowledgeable Great customer service

I had a truly stellar experience thanks to the property manager Joey and his charismatic energy and care to share all of the details. He made us feel right at home, super welcome and thoroughly informed. I highly recommend this location and Joey is an amazing asset 🌟

Great price! I did shop around. And Joey, the property manager, is amazingly efficient, friendly and helpful - great experience.

Joey made this experience very easy and pleasant- I recommend this location 100%

Joey was great!

First time using a public storage facility. Ran into some issues along the way but thank god for Joey, the property manager. He was so professional, helpful and kind, made the process so easy. Highly recommend them if you're in search of Storage place. Thanks again Joey.

Joey very efficient and helpful and personable

Went in to purchases boxes and packing supplies. Joey was on duty at the time and i would like to say that he is an amazing associate!!!!!!!!!! Very helpful and great to work with!!!!

My first time using this storage services and Joey make the process easy and make me feel comfortable. He was very professional and have a very nice sense of humor. ( My son and me love his red Puma sneakers). I highly recommended this place for your storage decision. Thank you Joey. Gracias Joey.

Public Storage Route 10 awesome Staff and Awesome storage site . My items and storage facility was perfect size and never had any issues with renting , promos, and discounts. The property mgr Joey and Elaine are so courteous, helpful, knowledgeable and my my experience smooth and the transition from move in to move easy and smooth. I would if ever use this location and recommend highly as favorable! Thank you Joey & Elaine 🙂

Joey was very friendly and helpful. Very easy to reserve your unit. The location was very clean also.

Joey was very helpful and friendly. Took the time to show us around and explain everything

Joey was fabulous at explaining all of the details regarding our storage unit. He made us feel comfortable and was very professional. Thank you Joey!!!! ❤️

Joey was super helpful, we learned a lot. He showed me around and to see smaller spaces that would accommodate my needs. I will recommend this storage space to my friends.

Recently stored some items at this Public Storage and was greeted by Joey. What a pleasure! He was pleasant, knowledgeable and willing to answer all my questions. He went above and beyond in providing excellent customer service.

Joey, was a wonderful help.

I recently moved my things out and the process was quick and easy. I would like to say that the customer service at Public Storage is AWESOME!! Mike initially helped me set up my account and he was great, he answered all my questions and addressed any concerns that I had. Janaisia was another person I spoke to and she to was very engaging and patient. Last but definitely not least you have Joey. I don't think there are enough great things to say about him. i would recommend Public Storage to anyone who is looking for clean storage units and EXCELLENT customer service. I will absolutely go back if I needed to.

Just rented a Unit in East Hanover I dealt with Joey and found him to be helpful,courteous and knowledgeable , he made what could have been a confusing orientation simple and smooth Thanks Joey

Joey is Amazing!!! I rented a spot here and he got me at “Hello”. He is very attentive and i feel he is so always there for me. Great personality and great customer service!!!

Great place and service. Joey was very patient and thorough during the check-in process.

Went into Public storage with a huge headache. Joey, who greeted me (I later found out he is the property manager) went above and beyond to help me with my problem and helped me get everything solved. A pleasure to work with!

Went to this location yesterday and was greeted by Joey. He was super friendly and answered all my questions. I definitely would recommend using Public Storage to my friends.

Clean and safe!

Me and my aunt Mariam came in on Thursday and had the greatest experiance with the property manager Elaine. She was understanding and the sale for the unit we rented was in our price range. I will recommend this place to everyone i know. its nice to know there is people who want to help you with a great attitude and such high customer service. Thank You Elaine you will see me again !!

Increases rates by approximately 30% and become very aggressive on the phone when you call to discuss it. They are crooks.

Joey is very helpful a delight to work with, I will definitely use this location again !

I need to pay my storage

Went in for boxes indecisive of what specifically I needed and a gentleman named Joey was able to help me find how much and what I needed! Would recommend this place to anyone! Definitely would ask for Joey too!!!

Was very happy with the customer service received, with the amount of time Joseph took to explain everything and with the overall appearance and operation of the location.

Joey was outstanding! He was pleasant to deal with and thorough in answering questions. He took his time to explain services. I am glad Joey was on sight. My only negative to public Storage is that it is not kept as clean as it should be.

Jonasia was very helpful and knowledgeable, a pleasure to work with.

Great customer service here! Staff was very friendly and help. The Manager there Chris basically was very polite and helpful. Also he was very good at showing me how to fully utilize my space. Also this location was very clean. No rodents or bugs.

I received great customer service from Jonasia during my visit

I️ spoke with Jonasia yesterday and she was very helpful!! Great customer service skills.

Cris is Excellent , Professional and a super-great exponent to generate contined revenue for Public Storage..... He goes over and beyond; He is rare entity and should be considered for promotion...

I came in for some packing supplies and Cris was very accommodating. Would recommend to others

What is the price and availability for a 5 by 10 unit? Is it climate controlled and is there an elevator. What are gate hours and office hours?

Chris has been nothing but a pleasure to have assist me with all questions and concerns! He has been awesome and he always makes the customers happy and satisfied!

Cris was so helpful! He went over the process and answered all of our questions. This Public Storage is clean, convenient, and a pleasure to store things!

Jordan was SO helpful!! As a first time storage unit owner, I had a LOT of questions, and he patiently answered each one in a way that I could actually understand, which was so refreshing and helpful!! Not to mention he listened empathetically while I ranted about the illegal eviction that caused me to get this unit in the first place (landlord dies, daughter inherits house and wants to sell it very quickly, so she changes all the locks one day!! Insane, and illegal, and he listened to the whole story with compassion and caring.) Really fantastic service, I would definitely recommend this place especially for first timers!!

I came to Public Storage and was helped greatly by Jordan! He showed me around, answered all my questions, was extremely helpful & curteous. You are fortunate to have him on your staff!!

Chris was the best with helping me with my rental. He showed me the space and answered all my questions. Highly recommended

Jordan was super knowledgeable and helpful with all I needed to know about buying boxes and storage! Really a friendly and professional service at public storage!

Chris took care of my request for a storage container with professionalism and very promptly . If your in the area I reccomend you speak with him for all your storage needs!

Chris is so awesome. He was so helpful, solved all my concerns. Love renting here property is always warm and clean. 2 thumbs up 👍🏻👍🏻

Cristian was the most efficient and helpful sales person I worked with in a long time he went way beyond the call of duty he is an asset to your business

Chris was great, attentive and so helpful!

Jordan was very helpful and walked me through the process. The prices here are also very reasonable with the specials.

Caitlin is a wonderful customer service associate. She was very helpful assisting me with my current unit and renting an add'l unit. She stayed after hours to get the deal done. bravo! and the facility is user friendly and clean. 2 thumbs up.

Great service the manager Caitlin was very accommodating.

I had a very good experience. Very clean facility and excellent staff. I was helped by Sheohna who always remembered my name, space numbers and our requirements. I would have given 5 star except for a problem with the off hour property access that I faced twice.

I came here to move tons of stuff on a really hot summer day. Samantha and Sheohna were extremely helpful and professional. They assisted me tremendously, and the whole experience was extremely pleasant.

Dear Sir / Madame, I wanted to let you know of phenomenal customer experience I received from Sheohna B. She clearly knows her job and was extremely helpful in making sure it was a pleasant transaction. She is an asset to your company and because of her customer service skills I will definitely recommend this company going forward. Well done Sheohna. Thanks Ron A

I came about 20 mins before they closed today, and Sheohna B. Was amazing. Greeted me with an amazing smile, and was very friendly and fast with the process. Her customer services is something to be admired!! The storage unit was clean and I was able to store all my things.

Good job Caitlyn and tenille.thanks

Went in to the public storage in east Hanover to buy some boxes. Kareem was very helpful in Suggesting what boxes I would need to protect my dish wear. He even managed to get to change my mind on buying bubble wrap to dish separate

5 stars, very helpful....turned a negative situation into a positive experience.....Way to go Brittany😊😊 Public Storage East Hanover Nj, Thanks for exceptional service!!!!

Today I went to this storage facility to open a storage unit account. Kareem, the Property Manager, was professional, informative and very pleasant. He took me to the unit so I could see the space. He explained the hours of operations, how to open and close the unit gate properly so I don't hurt myself, how I can store my belongings to maximize the space and how to put the lock on the gate to ensure my property is safe and secure. The facility and the unit was very clean. I like that the ceiling of the unit has the metal enclosed ceiling not the mesh wire that I've had at other storage units. We then returned to the office to complete the paperwork. Kareem went through every page I signed and explained the insurance, the lease/rental agreement, the payment information and future charge & discount schedule. I would certainly recommend this location to anyone in the area looking for a storage facility. Kareem is an asset to your company. It was a pleasure doing business with him.

A very well run facility. Location was always clean and carts were always present to move stuff in and out of my unit. Very good location for what I needed.

Tina was really helpful and super nice!

Went into the office a few days ago to pay my wife's bill and the property manager Tina was very awesome she was so helpful she even explained options of ways to increase the rent by downsizing. My wife always talked about her but I have never actually met her but now I can see why she has made a impact. she is a lovely person and kept a smile on her face.

Came into the office today to inquire about storage space for my motorcycle for the winter, and the representative was awesome. Even though there was no place for it because they didn't have outside storage, I was still so pleased with her perfessional way in handling me. Id definitely use this company for any of my storage needs in the future. Thanks a million times over Tina.

Today I vacated with the property manage Tina and omg she is completely AWESOME!!! I remember the first time meeting her she was new to the property. I went into the office with a whole bag full of keys because I was unsure which key was the right key for my lock. She patiently helped me look through the entire bag and simply replied "I am sorry none of these keys match our locks" all I can do was laugh and fill out the proper form to get the lock cut. Also coming to pay my storage bill each month after that she always kept a smile and made me feel welcome. Well The moral of me telling my story is because she will go above and beyond for the customers and as I told her I will truly miss her. Thanks for everything Tina 😉

Tina, the office manager, was amazing! She was very friendly, helpful and professional. She answered all of my questions--great staff person! Thank you, Tina and thank you Public Storage!

Tina was very pleasant and informative. I would recommend this facility to others and make sure you ask for Tina.

Tina is an awesome employee. She is very helpful and she answers all my questions or concern. Great job .....

Tina was great, every time I go in there she makes sure I get taken care of. Prop is clean, I would def recommend this location

I went into the office to pay my mother bill which she has a space at another location, and the Manager there was very nice and very helpful.... Thanks Wattina (I hope I spelled her name right)

Because the manager jen made my experience here awsome and will recommend this place to everyone.To whom reads this ur storage facility is clean and people friendly and ur manager jen is a huge asset to ur company and very sweet as well lol

My mother went into the office a few days ago to open up a storage space but she do not have or know how to operate a email so she asked me to write the review for her; she said that she had a very pleasurable experience with the PM Tina who she stated was very professional and very knowledgeable about the business and the product. She said thank you Tina for making the move in as easy as possible.

WAY_ too expensive !!!!!!!

Nice facility! The manager Jasmine does a good job keeping the inside as well as the outside clean. She's also friendly and pleasant.

I was having a terrible day but this facility deserves high praise. I just wanted to take some time out and acknowledge this facility and the associates friendly profesionalism. Ms. Karina was very helpful and friendly throughout my visit. From the moment she greeted me. Thank you !

Clean building, friendly staff that you can always ask for help. I would recommend anyone that needs to get a locker to come here. Ask for jasmine or Joe they're great.

Helped a friend move in stuff at this location met the property manager Jasmine. She was friendly and helped us find dollies so we could move everything in easier instead of lifting and carrying the furniture ourself. She also told us about moving quilts they sell that you put the furniture on.

Not only is this a storage place but they also sell packing materials. They have a great deal on boxes you buy some and get some free! I told jasmine what I was packing and she gave me a great deal and showed me everything I would need.

Came to make a payment on my unit and met jasmine the new property manager she was really friendly and made me feel welcomed once I walked in the door

Eric you are amazing. Great customer service.

Jasmine is a great worker, she went through all the details of the moving process. My boss was able to sign the paperwork and start moving in right after. She is very nice so i suggest asking for her.

I have nothing but praise for Eric. Consistently exceeded my customer service expectations right from the start. He made getting started worry free. Followed up with any problems or concerns of mine in a timely manor. I would normally pay online, but with his pleasant and personable demeanor, I opt to go to the store to pay. With much at our fingertips nowadays, and people just being in a hurry, people like Eric are a rare find. Kind, honest, trustworthy. Because of him, I would have no problem whatsoever recommending this facility. .

Eric the station manager was really excellent to work with. He was always accessible and responded promptly to any and all requests and/or questions that I had. He displayed a very friendly customer centric attitude and was always checking to see if I had any questions or needs that he could address for me. He made my first experience in using Public Storage a very stress free and positive one so I will certainly use Public Storage again in the future should the need arise.

Just want to thank Eric for his great service

i went to public storage to inquire about storage for some projects I'm working on and the associate Eric was very helpful he have me done great advice for what i need I'm not looking to rent for a couple of months but i will come back and give Eric my business

Great location and friendly, knowledgeable manager Eric. Neat and clean with plenty of storage, shipping supplies. I will recommend East Hanover to my friends. Rick S.

Today I worked with Jericka and she was very helpful! I received a quote and reservation confirmation on the phone through public storage corporate and it did not work in my location. She was very helpful in working out my problem and helping get me the best deal for me. The facility is clean and easily accessible. Definitely would recommend to others.

I rented a unit from this facility for several months and was very satisfied with the cleanliness of the building and the courtesy of the staff. Eric was absolutely amazing and I enjoyed talking with him. He really worked with me to help me get what I needed. He was always available and very friendly. Thank you for the great experience.

The facility was clean and the staff were great. I vacated the unit on the 8th of the month. Public Storage will only pro rate payments and provide refunds up to the 6th of the month. They can rent the unit the very same day if they have a customer. Somehow doesn't seem right that they would not give a longer window to refund. The middle of the month seems fair to me.

My experience was Awesome!!!! I would recommend this place to anyone!!! Great customer service.

Nicole and Eric was great very helpful appreciate them

Nicole was so helpful and nice! Clean safe location!

Great service, wonderful experience, exceptionally knowledgeable staff, highly recommended!!

Fantastic experience. Very clean and friendly atmosphere.

My father has rented there for years and we are very happy. Friendly people, always clean, and the carts are always available.

I came in over the weekend to buy boxes and the manager Eric was very helpful. Great bulk discounts! Friendly Service!!

Loved this site, very clean. Manager Eric was very helpful, and knew his job(information) very well Will be moving my unit from Ledgewood to E. Hanover. Will recommend this site to friends!

I went to Google search and found a great clean storage place for my items great service. Lorena was very helpful

I rented at this location over two years and found employees were very helpful and courteous at all times. I would recommend to any of my friends.

Friendly service, highly recommended.

Ryan M was an outstanding experience

First and foremost, the customer service is very accommodating and friendly. They are always willing to help whenever and wherever they can. I also love the fact that this facility is open late. It's a great help when I have to get there after work since I come in from New York City. I feel secure when I get to the building and am comfortable while I'm there. The temperature controlled building is very helpful when you need to be there for an extended period of time. Having come from another storage facility, I would strongly recommend using Public Storage.

My daughter and I went to public storage in east hanover for some boxes the associate Nicole helped me with the supplies she also asked if I was moving stated I wasn't but she took the time out to show me some different sizes of the storage. At this time I don't need space but when I do I know where to go Nicole was very pleasant and helpful, she suggested some ways that my daughter can pack her stuff which meant a lot to us both.

Thank you guys for everything you do! Both Eric & Nicole go above and beyond to assist in any way needed. Very Clean, well lit and safe! A Great Storage facility at amazing pricers to help me with all of my needs. This is why I use Public Storage in East Hanover.

Wow, I am shopping around for the best deal in storage for my upcoming move. All I can say is my search started and ended with this place. I was thoroughly impressed with the staffs knowledge & patience. I was made to feel very comfortable during a stressful upcoming downsize. Besides a great price I received amazing customer service. That is a recipe for my business, thank you! See you Soon, Eric S.

I bought packing supplies there and the staff was incredibly helpful. When I had questions about the best ways to pack my stuff prior to a move, Eric knew what I needed even before I did. I heartily recommend this facility!