Public Storage Self-Storage Units at 3500 Maitland Drive, Raleigh, NC

Shamone was a great help thank you so much for your help

Shamone is a great person she goes above and beyond to help her customers great customer service and personality thank you Shamone

The young lady in the office was very professional, and very helpful, not to mention kind! Oh, also the grounds were super well kept! Bravo!

Tessa is phenomenal and goes the extra mile to make sure everything is working properly and that I am pleased with the results. I am grateful for her sweet words of comfort while navigating this challenging situation of moving so many things from multiple locations to one place. Thank you Tessa you are AMAZING!!!

I was so delighted to do business with this facility. The grounds were clean and the staff was friendly but Miss Shamone went above and beyond to make sure I felt comfortable with my things being stored here despite the appearance of the surrounding area. I’m new here from out of town. So that’s southern hospitality huh? Thanks a lot

My experience with Public storage was a great experience,Shamo ne was very polite professional and courteous,not to mention very attractive.

Dh awesome personality friendly service quick fast and reliable shamone

If I could give Michelle 6 stars I would she goes above and beyond to help customers thanks michelle

Michelle is awesome she really helped me in my time of need she most definitely deserves 5 stars ⭐️

Shamone customer services is outstanding and she deserves ever award possible at this location.

Tessa she was very nice explaining things to me and a customer came in and paid for my move in . Thank you both ladies

Sham one was a great help with finding a location where I can park my car she’s a wonderful person and great smile

Michelle is awesome I love working with her

Michelle has been nothing less than awesome from the very first day of getting a storage. It’s my first time and I was clueless and she made it easy and was very patient kind and helpful explaining everything to me. Kudos to Michelle!!!

Michelle is the best

This is an awesome location, Michelle & Samone were great. Nice and checked up on me to make sure I was good. Even took a broken lamp for me that I didn’t want anymore. Most definitely a 10/10 experience with these ladies.

Michelle was extremely helpful. I have never rented a storage unit before and she was extremely knowledgeable and helpful.

I never rented a unit from public storage before, yet Mrs.Barnes was a doll she made my first experience the best experience she deserves more than five stars.

Great location- and exceptional customer service. Loved the options provided and the rates were reasonable.

Jen P was knowledgeable and the property was easy to access

Jenny was amazing! Very helpful with my transfer

Wow! Jenny fantastic fixed my account problems, helped with everything!!! She is amazing. Give her a raise.

The lady Jenny was nice and polite. She helped me choose the size unit I needed, and was fast and efficient. Thanks “JENNY”!

Great place!! Jenny was very helpful and such a great attitude!!

Jenny is so helpful and friendly. Couldn't ask for better service.

Jenny was an amazing help and very polite would recommend anyone to this location.

Very friendly and extremely helpful.

Jenny was awesome, extremely helpful

The manger is awesome

Jenny is without a doubt, one of the best property managers at this location. She is consistently impressive at her duties. Besides being very professional, she is also very friendly caring, and approachable. Always willing to offer assistance if needed. On various occasions, I’ve been pleasantly surprised at her diligence and professionalism with clients. She is simply awesome!

Oh man that Jenny you guys have at this location is amazing make sure you go see her.She’s a bundle of joy that you for everything sweetheart !

Jenny is one of a kind and definitely welcomes! Makes getting a unit a breeze!

I was inquiring about renting a space as I am moving to the area. Jenny was super helpful, very kind, took the time to explain everything. Would highly recommend this location!

Jenny was amazing! Great customer service and great detail to help ensure we selected the best possible unit.

Jenny was fabulous! Thank you so much!

Jenny was awesome. She was very professional. Thank you Jenny for the information. You definitely helped us out.

I had the pleasure of working with Jenny recently, and I cannot express enough how helpful she was throughout the entire process. Jenny’s dedication to her work and her willingness to go above and beyond truly stood out. She was not only knowledgeable but also patient and attentive, always ready to answer questions and provide guidance

I highly recommend using this location I came in frustration set in on 1000 from moving and she made the process so smooth it took all the stress away so I highly recommend using this location

Was having a terrible day stressing about my storage unit but when I talked to Jenny P she turned my frown upside down for sure. Thanks so much Jenny for all ur help .

Top spot, Mike is amazing

Highly recommend. Jen is great manager and truly knows her job. Very helpful

If I could give a no stars I would. Beware of this location. The manager is rude and has her children with her while she shows the storage units. She will not return any phone calls when u leave voicemails. Nor will she notate your account when she tell you she’s going to do something as far as a credit. Half the time the facility is not open regular hours to make a payment then they slap a late fee and lien on your account. There would be a sign up stating staff will be back in 30 minutes and I would be waiting for an hour. Very unprofessional. This was the first and will be the last time I use this location. Also other people has had roaches in their units and damaged furniture and if I had of known this I would of never put my things in this storage. As a manager if you don’t like your job find another one. Also I just moved my things out of the storage and I had ROACHES in my things. Unacceptable. Please don't rent from this facility. The people who has made positive reviews for Jenny (manager) is because she know them and told them to post it. Corporate is no good either. I will be reporting to BBB and whoever else I can. I have been nice and respectful to her every time I've been there.

Good storage spaces here

Great price large storage units.

Jenny was great. A pleasure to work with.

Omg Jenny the manger is so amazing and she very helpful

Fantastic! Jenny is professional and knowledgeable. Assisted with every question and helped my clients and their needs! Welcomed them to Raleigh! Jenny truly is a ⭐️⭐️⭐️⭐️⭐️ hero! Than you!

I never leave reviews but I need everyone to stay as far away from this location as possible. I have requested a credit for the last two months because the property manager would not answer the phone or door. I had to pay a locksmith on several occasions because she was not there to verify who I was in order for them to cut the lock off!! Corporate doesn’t care about this. When I FINALLY vacated after Ebony helped me get in, the property manager then told me that she was charging me for another month when there is NOTHING in my storage. While I was vacating, someone even stole my lock!! I have called corporate several times and they take her word over the customers and STILL no update on the refund or credit they owe me! PLEASE SAVE YOURSELF THE HEADACHE.

That is a great location. Very helpful and clean. I would use this please and location again if I need too.

Miss Ebony was Amazing, She was very professional and helped me throughout the process, she even gave me an excellent price for renting the space. Highly recommended.

I am so impressed with this location. Not only was everything clean and well maintained, I had an issue with my rental and received the best assistance from Jenny in the office. She was friendly, professional, and above all took care of the problem swiftly and got me squared away with no delay! She really saved the day. I would highly recommend this Public Storage

Miss Jenny is the most helpful young lady ever. She provided me with all the answers to all questions asked. She was very patient and did not rush me. Please and friendly will definitely recommend to all friends and family.

Jenny was helpful and friendly, her customer service was excellent!

There was someone's car blocking a portion of the entrance gate. Difficult! Problem was resolved!

I reserved a spot online, but had to go into the office to complete the reservation. I was assisted by Yvette who was so patient answering all of my questions, explaining the process and even walked me to my unit to ensure everything was in order. I don’t generally leave reviews but she was SUCH a pleasure to deal with!

Ms. Yevette was very helpful and communicated well with us. She was willing to meet our needs and she made it happen for us. Thank you for your hard work and dedication towards helping people.

MacKenzie at Public Storage recently helped us with a unit switch. She was knowledgeable and and helpful! She made the experience more personable and it makes us glad we made the decision to store at this location.

Shamone was very helpful and her customer service was very professional!