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Address

4243 Poole Road
Raleigh, NC 27610

Phone

919-999-2096

919-999-2096

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units

Phone

919-999-2096

919-999-2096

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
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Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x10'
    Online only price
    $ 48/mo
    Online only price
    2nd Month Free
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 48/mo $64
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 64/mo
    Online only price
    Small 5'x10'
    • Climate Controlled
    • Outside unit
    • Drive-up access
    $ 64/mo $85
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
  • Save Impression

    12'x40'
    Online only price
    $ 84/mo
    Online only price
    Half Price Sale
    Parking 12'x40'
    • Uncovered parking
    $ 84/mo $168
    Online only price
    Half Price Sale

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
  • Save Impression

    10'x10'
    Online only price
    $ 88/mo
    Online only price
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 88/mo $117
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    20'x10'
    Online only price
    $ 145/mo
    Online only price
    Large 20'x10'
    • Outside unit
    • Drive-up access
    $ 145/mo $194
    Online only price
    1 unit left!
    Limited availability

    No Obligation

Nearby Self-Storage Locations

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Southeast Raleigh Storage Units Outside the Beltline

When searching for self storage space near the junction of I-440 and I-87, this Public Storage in Southeast Raleigh is the perfect place to go.
With convenient freeway access and a location right at the intersection of New Hope Road and Poole Road, it's easy to get here from just about anywhere on the east side of Raleigh.
Stroll the grounds at the scenic Historic Oak View County Park, gather with friends at Worthdale Park or get the team together for a big game at the Walnut Creek Softball Complex – whatever the outdoor pleasure might be, a 5x10 storage unit at this facility is a great place to keep sports gear, hiking gear or everything for casual get-togethers ready to go throughout the year.
For a family getting ready to transition from a house to an apartment near Rock Quarry Road, a 10x30 storage unit provides plenty of storage space for extra furniture or appliances that may not fit – or may not be needed – in the new place.
All of the storage rentals at this location are outdoor storage units, which offer drive-up accessibility – perfect for easy loading and unloading. There is also the option of climate controlled storage units, to provide that extra layer of comfort when storing personal items.
There are even options for car storage, motorcycle storage, truck storage, boat storage and RV storage.
Public Storage takes great pride in making sure local Raleigh customers have all the storage space they need to enjoy life in this great city to the fullest.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 303)

January 8, 2024
Google Public Storage jujuglitterbeans
Great customer service
December 2, 2023
Google Public Storage Janae Noble
Lyndon did a great job assisting me in my experience. I had an easy and fast experience in getting my storage set up. Thanks a lot!
September 29, 2023
Google Public Storage Danielle Smith
Lyndon was a great help and answered every question I had !
September 29, 2023
Google Public Storage Mike Germain
Everybody on the phone was very considerate and kind and very helpful when I made my reservation when I got to the office the gentleman at the office was very polite and very helpful also
September 26, 2023
Google Public Storage James Davis jr
Lyndon was a great help with help finding a unit. Great customer service !
September 17, 2023
Google Public Storage Kinnon Tatum
Kind people deserve their own spot in the news so I’m here to tell you about Ms. Beyoncé at the Poole Rd location. Her service was exactly what you hope for with a smile. Thank you for helping out a praying family in need. We’ll be praying that you manifest your trust desires. You are definitely one of His. God bless you! KT
August 23, 2023
Google Public Storage Jay Sweet
Service was extremely professional at this location! A guy named Lyndon was very helpful
August 23, 2023
Google Public Storage Rich Oliver
Lyndon helped with my transition while I waited for my place to be ready. Polite, knowledgable and efficient.
August 23, 2023
Google Public Storage Jeremy George
A plus, A plus, A plus!! Great costumer service! Highly recommend!! Lyndon goes above and beyond!!
August 22, 2023
Google Public Storage Cynthia Shaw
Lyndon was very helpful and polite
August 9, 2023
Google Public Storage Brandon J. Smith
5 star experience all around! Lyndon went above and beyond for my associate ahead of their move. Would highly recommend this location.
August 5, 2023
Google Public Storage Mac Still
Great experience at this location. The in store guy linden helped me out a lot with great advice and very professional service.
August 5, 2023
Google Public Storage Samaria’s World
Lyndon was great ! Thank you so much ! He was awesome !
August 2, 2023
Google Public Storage Katie Guion
Lyndon was a really big help today . He also appeared to be a hard worker. He explained everything that I needed to do when renting the units as well as showed me how to work the lock. Thank you so much for your today today!
July 28, 2023
Google Public Storage Amanda Medlin
Lyndon was awesome at getting me set up with an amazing rate 🙏🏽
July 22, 2023
Google Public Storage Bria James-Hall (iamBriaJames)
Lyndon, as so helpful with my storage process! I really appreciate that! It’s hot and I’m tired! But the process was easy enough! They offered me great customer service and my lock was already inside the unit when I pulled up! I would recommend to others!! Thanks so much !
June 30, 2023
Google Public Storage A King
Horrible customer service experience when it came to speaking with someone about the access gate causing damage to my vehicle. The incident happened in part because the gate was left open as maintenance workers were working on the building. It was not the damage to my vehicle that bothered me, but the way it was handled. I never had a bad encounter with costumer service until this new gentleman took the facility. I used this facility for over 4 years with no issues with the gates or anything . If you rent here please watch the secondary exit gate and I hope your costumer service experience will be better than mine…. I found a cheaper rate at another nearby facility anyway…
April 21, 2023
Google Public Storage Alexis Samuel
Lyndon was an incredible help. Great customer service. Area looks safe.
March 30, 2023
Google Public Storage Llalli F
Manager assisted me, he was so detailed explaining contract and friendly, great conversation while working on entering all my info. Highly recommend this location.
February 15, 2023
Google Public Storage JAde Brown
I received a five star experience! Lyndon was very helpful and polite!
January 16, 2023
Google Public Storage Tyler Johnson
Mrs. Debra was very helpful when getting my storage unit. And the facility was very clean and well maintained.
December 22, 2022
Google Public Storage Ada Gregory
Me and my sister had a good experience with the lady that helped us. She was very friendly and helpful.
December 7, 2022
Google Public Storage Dorian Curry
November 4, 2022
Google Public Storage Ifrain Sanchez
Clean property. Great security features. Thanks Debra
October 26, 2022
Google Public Storage Life wit tha WOODARD
October 25, 2022
Google Public Storage Tabitha Pate
Went in to look at a unit the other day, and was blowed away by the customer service! Debbie was great and so professional. 10/10 reccomend this location!
October 25, 2022
Google Public Storage Yannick Peyechu
October 24, 2022
Google Public Storage Sherry Jones
Awesome customer service. Debra was great. Very helpful. Highly recommend
October 22, 2022
Google Public Storage Natasha Smith
Lyndon was great ! Helpful with his move-in.
July 28, 2022
Google Public Storage desi west
Thanks Danielle, I really appreciated your help!
July 13, 2022
Google Public Storage Dana Cross
June 8, 2022
Google Public Storage Charlene McNeil
May 31, 2022
Google Public Storage robert nelson
Debra is Very knowledgeable and great customer service
May 31, 2022
Google Public Storage Shri B
May 18, 2022
Google Public Storage Robert Williams
Went in to rent a unit today and Debra the new manager is a breathe of fresh air. We have rented at this location in the past and I can tell you new management is just what this place needed. We would definitely recommend this location. She has really cleaned the place up. Very impressed!!
May 14, 2022
Google Public Storage Debbie Parker
Had some visitors today! So beautiful!
May 4, 2022
Google Public Storage Itzel Martin
Great staff
April 4, 2022
Google Public Storage Jerrod Steele
great clean facility everyone here is super nice, and can answer any questions you may have! My family and I are long term customers here and wouldn’t go anywhere! Gigi which is the property manager is super nice and awesome! District manager Jason is really good at his job with that combo and great customer service this location is highly recommended!
February 24, 2022
Google Public Storage Smith's Tow And Go
Great place
November 7, 2021
Google Public Storage Crystal Bowers
Clean and safe. Very accessible.
November 2, 2021
Google Public Storage moladele
Highly recommend this storage. I truly appreciate the attention to detail and thoroughness provided. Great quality customer service! Thank you Gigi!!
October 21, 2021
Google Public Storage Darryl Harris
This is my second time renting at this facility and it has been a pleasure always working with Gigi i highly recommend this facility she has been nothing but helpful and very knowledgeable of her job.
September 23, 2021
Google Public Storage Bert Dupree
Had a great experience, Gigi took care of everything that was needed, made sure I received the best possible price. Explained everything, was extremely courteous and thoughtful! I would definitely use Public Storage again!
September 1, 2021
Google Public Storage Sherry Jones
August 5, 2021
Google Public Storage Auntie B
Staff are very polite and a joy to talk to.
June 30, 2021
Google Public Storage Kimberly Aguilar
June 26, 2021
Google Public Storage John Kane
Gigi was very helpful And I’m impressed she even remembered my name since I’ve only met her like three time You have a very good employee in her.
June 11, 2021
Google Public Storage Russ Sorvillo
Great attitude, customer service. This manager is a total asset to your business. I would LOVE having her as an employee of mine.
May 8, 2021
Google Public Storage Jhony Torres EL INPERIO
April 30, 2021
Google Public Storage C E
Great experience working with Gigi. She was very professional and made the process easy! Kudos also to Jason who was also helpful. Best customer service I've received in a long time for a business! Highly recommend this location for storage needs.
March 29, 2021
Google Public Storage Moo
Really nice people, very helpful and knowledgeable. The manager Gigi was straightforward, down to earth and understanding. I have confidence that she's going to look out for all of us who rent from her!! Ps. I didn't catch the fellow's name who works there also but he was quite charming and honest! Thank You!!! Becky j
March 23, 2021
Google Public Storage Daniela Angelina
February 13, 2021
Google Public Storage Kevin Adams
January 27, 2021
Google Public Storage Catherine Godley
Very great experience.
January 23, 2021
Public Storage millie LEGBAGAH
Do you have 20 × 20 space available?
December 8, 2020
Google Public Storage Larsene Yenge
December 2, 2020
Google Public Storage Brian Bercury
Okay so finding the review page was really a pain. It is not to often I will go so out of my way but this is an exception. Our company rents a large unit at Poole Road. We have been there for years but I have only worked with this location for about a year. I have rented storage units many times but the experience working with this manager, GiGi, (I hope I spelled it right) has been nothing short of amazing. Let's face it, no one runs around being wowed about their storage unit. However when the sky is falling or the doors are broken, we expect them to fix it now. We don't want to wait if the roof leaks, or the door won't open, or the gate code won't work. We need it fixed and we need it done today, now. If we wanted it fixed tomorrow we would ask you tomorrow. Am I right? Every time there as been an issue at this location, GiGi has done everything to resolve it as quickly and painlessly as possible. No excuses, no putting it off; just address it and move forward. From returning calls to getting repairs done, if it's a problem it is addressed. If it's a question she gets the answer. Whether the inquiry is from my management team or from me the service has been stellar. I certainly hope that someone at Public Storage reads this review. Good managers are hard to find. GiGi has certainly earned this recognition. I am happy to share that.
October 8, 2020
Google Public Storage Cora Royster
October 1, 2020
Google Public Storage Casey Johnson
September 30, 2020
Google Public Storage Jorge Rivera
September 23, 2020
Google Public Storage Sharna Futrell
September 6, 2020
Google Public Storage ATEEZ& BTS
The person that attended me named JEN she WAS SO KIND she had the sweetest voice and her attitude towards people was so heart warming I would most definitely recommend coming here if you want to rent a storage THANK YOU MS. ✨ 𝐽𝐸𝑁✨♡´・ᴗ・`♡
August 14, 2020
Google Public Storage Lou Hope
August 14, 2020
Google Public Storage Ace Plays
I spoke with a salesperson by the name of Ashley she was very knowledgeable and very friendly! I appreciate the customer service and I would be returning in the near future
July 25, 2020
Google Public Storage Mika Ross
All around a great experience. Gigi went above and beyond to help me and my in-laws with our storage issues. Quality service at its best
July 23, 2020
Google Public Storage Danina Dover
Yea yea
July 23, 2020
Google Public Storage Mario Gomez
Nice service
July 19, 2020
Google Public Storage CJ
I had questions about renting a unit in light of everything going on. I spoke with Gigi and she was very knowledgeable and helpful. I appreciate her being so kind and patient with me and my family.
July 16, 2020
Google Public Storage Nicole J
May 31, 2020
Google Public Storage Victoria Turner
May 30, 2020
Google Public Storage Johnny Renew
Good service
March 27, 2020
Google Public Storage Joy Browning
Tessa did an awesome job helping me get my storage unit!
March 15, 2020
Google Public Storage Madara Uzamaki
March 6, 2020
Google Public Storage Kelly Sockell
I went in today to get some information for my future storage needs. Jen was super personable and knowledgeable! She helped me get all my questions answered. I was also impressed with the cleanliness of the facility. I definitely will be giving my business to this location in the future!
March 3, 2020
Google Public Storage Ly Stephens
There was an issue with my reservation, but the site manager sorted it out very promptly.
March 2, 2020
Google Public Storage Monte Montague
GiGi was very knowledgeable and pleasant. I enjoyed my experience here!
February 29, 2020
Google Public Storage Nef 919
Great customer service from Jen ☺️☺️ please update the golf cart is my only request lol
February 29, 2020
Google Public Storage Abraham Nina
This girls are amazing and really professional, really friendly they are the best!!! Thanks guys Jen and Gigi!!
February 5, 2020
Google Public Storage Mario Gomez
Nice atencion
January 30, 2020
Google Public Storage Melanie Walton
Jen was very helpful & professional. She greeted us when we arrived and it didn't take long for her to help us. Thanks Jen!
January 20, 2020
Google Public Storage Ronnie Smith
Great location
January 20, 2020
Google Public Storage Michelle Borrayes
January 15, 2020
Google Public Storage Kenyon Oliver
Ms. Gigi was very professional.With a positive attitude. No hassles and very quick.
January 6, 2020
Google Public Storage Debora Yarborough
We all have had to store stuff at Public Storage...all the staff at any Public Storage have always been helpful and pleasant. But it is time for me to break up with them and pay no more storage for 2020...our relationship has been lengthy ...i am taking my stuff back and leaving on a jet plane..don't know if I'll be back again..for i have a lot of stuff.
December 20, 2019
Google Public Storage Ronald Boyd
Gigi is always helpful
December 16, 2019
Google Public Storage Rodney Howard
December 16, 2019
Google Public Storage Angie Mcgee
Miss Gigi is very nice and very helpful and making sure that you have the right size unit that is needed for you.She knows her business ,if you need a unit go on poole road.
December 12, 2019
Google Public Storage VLF Just a Brother Trying To Help
Very helpful an great service
December 9, 2019
Google Public Storage Dana Champlain
Great location
December 2, 2019
Google Public Storage Ti “Tee” Williams
November 25, 2019
Google Public Storage otg savvysosa
Gigi was very helpful she took me to steps that I needed it if you have a great personality she deserves five stars
November 23, 2019
Google Public Storage Traci Music
November 20, 2019
Google Public Storage joseph news
Best customer service ever
November 18, 2019
Google Public Storage Valerie Ferguson
Ms GIGI was very helpful and pleasant you couldn't have had a better manager
November 16, 2019
Google Public Storage Sharen Harrington
November 6, 2019
Google Public Storage Cynthia J Harris
Gigi is helpful and friendly. I appreciate her service.
November 4, 2019
Google Public Storage Vincent Allen
October 31, 2019
Google Public Storage darrell high
October 30, 2019
Google Public Storage Joel Newkirk
Gigi the property manager was really great with getting me in and explaining the process and procedures. Will definitely recommend to family friends.
October 29, 2019
Google Public Storage Igor Saldo
Gigi was very helpful she is the best
October 12, 2019
Google Public Storage Carmelita Defendini
I was taken of by Jen and Gigi and had a very wonderful experiencias with thier care and customer servicios! Highly recomendó!
October 10, 2019
Google Public Storage Veronica Jefferson
October 7, 2019
Google Public Storage RISCO “ndushi” NDUSHI
September 27, 2019
Google Public Storage Nikki McGhee
She was amazingly wonderful! Awesome location and a lot of help
September 21, 2019
Google Public Storage Larry douglas jr
September 21, 2019
Google Public Storage Quan Rawls
Gigi is always helpfuland very nice
September 3, 2019
Google Public Storage Harrison Waithaka
Alexander was great
September 3, 2019
Google Public Storage Jay D'Angelo
Alexander was really great and efficient
September 2, 2019
Google Public Storage Vinny Dapp
Great staff, Alexander was very helpful
September 1, 2019
Google Public Storage Ware Swain
Great service
August 24, 2019
Google Public Storage Lajasma Street
Gigi was bubbly friendly and professional!! She made my rough moving day much more joyful and easy with her customer service!!! Thanks Gigi
August 16, 2019
Google Public Storage Tera Caldwell
Great Facility! Great Service. Would definitely use them again.
August 14, 2019
Google Public Storage Ronnie Moore
Alexander was a great help to me. Very understanding employee.
August 14, 2019
Google Public Storage Bob Jones
Nice pleasant and really helpful employee Alexander is. Got me in 2 units quickly.
August 11, 2019
Google Public Storage marlon hall
GiGi is amazing with great customer service and knowledge..
August 10, 2019
Google Public Storage Jennifer Dressler
Great service! Jen is friendly and knowledgeable also thoughtful enough to suggest products to protect your specific items.
August 6, 2019
Google Public Storage Alisha Shipman
Gigi , she amazing , very helpful. Great customer service.
August 3, 2019
Google Public Storage Maurice Wilson
Gigli is always helpful when I come into office. Would recommend this location
August 2, 2019
Google Public Storage Alexander Whitted-Truesdale
clean facility and nice people who work here.
July 25, 2019
Google Public Storage Larry Nealy
Great location
July 25, 2019
Google Public Storage Gustav Nealy
Great service, Ge ge was very helpful and nice!
July 15, 2019
Google Public Storage Chris Harris
Gigi is a wonderful represenative for public storage and she has been very helpful. Would highly recommend this location😁
July 7, 2019
Google Public Storage Dawanna Snellings
Great location
June 7, 2019
Google Public Storage Ryan Shaw
Alexander was great, he did a fantastic and speedy job!!
June 6, 2019
Google Public Storage Teresa Hayes
Alexander was great i came in looking for a space and he got me on my way quickly
June 1, 2019
Google Public Storage Sharesa Griffin
Alexander was very courteous and helpful.
June 1, 2019
Google Public Storage Grace Jordan
Friendly service, great customer service, and quick process. great location.
May 30, 2019
Google Public Storage Rory ODonnell
Ashley was great helping me with my merch purch
May 19, 2019
Google Public Storage Brittany Newton
My husband and I came in to view a space and the young lady Gigi was very helpful and knowledgeable. I had a lot of questions and wanted to see a couple of different sizes and she did it with a smile!
May 14, 2019
Google Public Storage Bestofme7
Ashley was very helpful with my rental today. Super nice and kind. Would recommend to everyone!
April 27, 2019
Google Public Storage Towanda Yancy
Gigi gave my family and I great customer service with our rental unit when we were transitioning my mother from her home to an assistance living facility. She was compassionate about the fact that I as an only child along with my husband were handling mom's transition without the help of other relatives or friends in the local area. Gigi helped us stay on top of things which was really important for us since my husband and i live in another state. Overall, my husband and I really enjoyed working with Gigi and she made what is normally a very stressful experience for a family much easier. Thank you so much Gigi for your helping make my mom's transition smoother and easier to complete!! You're a gem!!
April 23, 2019
Google Public Storage Anthony Whitted
Great place
April 20, 2019
Google Public Storage dedric reid
Gigi was very courteous and professional. She was thorough, punctual and easy to work with. She has a strong use of the technology in this facility. We really enjoyed working with her and look forward to in the future. I recommend this property to anyone.
April 17, 2019
Google Public Storage Shaunessey Jefferson
April 1, 2019
Google Public Storage romano brown
Nunu if I’m correct is a new employee at this Poole road position and I couldn’t be more then happy to have gotten an assist with a jump start, thank you your the best!
March 26, 2019
Google Public Storage rod brown
Gigi and Amanda were helped me with everything I needed.
March 3, 2019
Google Public Storage Juan Lopez
Gigi was great and very helpful definitely will do business with y’all
March 2, 2019
Google Public Storage Stephanie Abrams
Gigi was great to me
February 26, 2019
Google Public Storage Timothy Poston
Amanda was so helpful and courteous in assisting me rent a unit. She was very clear about all the relevant information. Two thumbs up!
February 20, 2019
Google Public Storage Andre Sawyer
Gigi was very informative and helpful. She answered all questions and was a joy to work with.
February 19, 2019
Google Public Storage Ceasar Addy
Great location gigi is always nice and helpful would recommend this location
February 1, 2019
Google Public Storage Jeaniece Forte
Gigi is very professional and patient.She enjoys her work and it shows. She is an asset to your company.
January 22, 2019
Google Public Storage Joseph Herndon
Grace help me.
January 21, 2019
Google Public Storage Ebony Marcial
Great Location !! Awesome customer service with Gica !
December 22, 2018
Google Public Storage Quentin Gray
Gigi is very helpful. She is passionate about helping figure out what is going to work best for you. Her customer service is great and I Highly recommend to anyone that is looking to get a unit at this location.. Thanks Gigi!!
December 15, 2018
Google Public Storage Whitney Newton
I went into the Poole Rd location and I was very surprise with the great customer service of Gigi she was so attentive and made me feel valued. I went to look at a space that I plan on rented soon because I’m currently renting somewhere else . But I told her I will definitely be back and would honestly only want to work with her . Thank you Public Storage !!
November 29, 2018
Google Public Storage Erin Jeffries
Roderick is Awesome! Customer service is EXCELLENT & staff is caring & respectful. I recommend this storage property to everyone & prices/deals are reasonable & affordable!!!
November 21, 2018
Google Public Storage Jamil Peebles
My wife and I have a storage unit and we are so thankful for the people. No company is perfect but the people make up for the difference. Kimberly and Sabrina have the magic touch!
October 31, 2018
Google Public Storage Jerri Pitre
OMG Roderick is awesome sauce! I explained what I had in my two bedroom apartment and he was able to tell me the perfect unit size! Great customer service.
October 31, 2018
Google Public Storage Yvette Norton
GiGi and Roderick were extremely helpful, knowledgeable, professional, and patient. They had answers to all my questions and quickly got me in an appropriate unit in short order. Thankful!
October 15, 2018
Google Public Storage chantal wilson
September 22, 2018
Google Public Storage Karen Austin
I was greeted so nicely and was provided excellent customer service. Roderick was very friendly, knowledgeable, and professional.
September 18, 2018
Google Public Storage Cynthia Eggleston
I went to pay a friend's bill the young lady was so very helpful. I went in and didn't know if I was at the right storage place. I think she said her name was Asia. thank you so much
August 26, 2018
Google Public Storage hotspotzmotor
August 15, 2018
Google Public Storage Wanda Williams
Roderick was very patient in taking the time to help me select the right size storage unit. He was very helpful. Great customer service.
August 10, 2018
Google Public Storage Erica Gilbert
Roderick was great and knew his job!! I would definitely recommend him!!
August 4, 2018
Google Public Storage Ashley Bost
Roderick helped me and he is excellent when it comes to customer services!!! Good job, he took the time out to help me find out witch storage room was good for me and you can’t beat 50% off
August 4, 2018
Google Public Storage Bridgett Jones
I needed a storage unit , and Niasia from the poole road location was very helpful in locating the perfect size unit for my needs. The customer service is excellent , and I would recommend this property to future customers.
July 10, 2018
Google Public Storage Ashley Leighanne Da’Stylist
July 5, 2018
Google Public Storage Geri Faircloth
Kimberly was very friendly and helpful to us in our quest for the perfect size storage unit! The process was quick and easy and very reassuring that our items would be secure and yet easy accessible to us! We are very appreciative!
June 19, 2018
Google Public Storage Philip Pearce
It's a storage room, pretty simple not to screw up. The problem i have is they increased the rent 36% in 18 months. All the while still advertising the rate at which i signed up for.
June 14, 2018
Google Public Storage Trudy Lightbourne
Overall, I had a great experience at Public Storage. The staff was friendly and the process was easy.
June 14, 2018
Google Public Storage Yvette Johnson
Roderick was very accommodating, although he did not have what I was looking for he sent me to Linda, at the Sister location!!
June 13, 2018
Google Public Storage Cynthia Morales
June 11, 2018
Google Public Storage Maggy A
Linda is a great customer service. She's very enthusiastic , l love her personality. Sheis is very detail oriented. She seems so very nice and helpful. Great location if you looking for storage units:-)
May 22, 2018
Google Public Storage Colby
We are having a good experience so far. Linda was great!
May 19, 2018
Google Public Storage William Hodge
Kandy was awesome.
May 14, 2018
Google Public Storage Karl Hockaday
May 1, 2018
Google Public Storage Rock is here
Grace is AMAZING definitely 5*. She's so helpful and knowledgeable, I strongly recommend everyone see grace she's the best!!!
April 27, 2018
Google Public Storage Lamont Bell
Grace is awesome fast friendly and hilarious might I add
April 5, 2018
Google Public Storage Erin Ejustis Trucking
Convenient location. Friendly staff. Good access hours. Easy to access the units.
April 4, 2018
Google Public Storage Kenton Jones
I went to Public Storage to get a unit today and I was met by Ms. Grace. She was amazing from start to finish. This was my first rental so I was new to the process and she made the experience painless. Thank you!!!
April 4, 2018
Google Public Storage Mrs. Latoysia
Grace that works for Public Storage provided extraordinary great customer service. She was very personable & professional. I had a great customer experience.
March 27, 2018
Google Public Storage Roger Terry
Great customer service I am very happy with this location! the manager Matt is awesome!
March 23, 2018
Google Public Storage Destiney Reavis
Linda is always so helpful! I definitely recommend this location.
March 4, 2018
Google Public Storage Michele Jackson
Ms Linda is personable person She's concerned about your unit and stay at the facility. Always pleasant when you see her.
February 23, 2018
Google Public Storage James Fore
Mrs Linda was very helpful.
February 20, 2018
Google Public Storage Stephanie Dickey
Dee and Linda are the best. I had the best customer service experience.
February 20, 2018
Google Public Storage Jerrod Steele
Great place to rent from, property mangers all the way up to district managers are great & friendly! Also prices for units are really good! A+++
February 15, 2018
Google Public Storage Koose2fifty2
Linda at the front is very helpful. Kind staff
January 28, 2018
Google Public Storage serita wilson
Linda is A1, her customer service is great. I felt comfortable using the facility before I confirmed my usage..Thanks again Linda. I will definitely be using this branch on Poole Rd AGAIN!
January 25, 2018
Google Public Storage Rachelle Johnson
Ms. Linda was extremely helpful and took the time to show me multiple units to help determine which would best fit my needs.
January 15, 2018
Google Public Storage William Rodgers
January 8, 2018
Google Public Storage lavette419
I have always used Public Storage on Poole Road, Ms. Grace has always been very helpful.
December 26, 2017
Google Public Storage Kristi Ramadani
December 18, 2017
Google Public Storage junior gomez
December 14, 2017
Google Public Storage Michelle Curtiss
Linda is amazing! She helped me find the best size unit for the best price !!
December 5, 2017
Google Public Storage Natalie Shore
November 10, 2017
Google Public Storage Regina Hicks
They gave my son a unit that has this nasty greesy stuff on the the floor and have yet to clean it up.
November 1, 2017
Google Public Storage H Curtis
Property is nice, quiet and clean. Linda was very helpful and accommodating, great customer service. Highly recommend this property.
October 23, 2017
Google Public Storage Cathy Brown
Staff was friendly and helpful, at this time..( 7 months ago).
October 22, 2017
Google Public Storage Sheketha Archibald
Linda is awesome!!
October 4, 2017
Google Public Storage Love One
LeAnn was totally awesome. A must keep for the company.
September 26, 2017
Google Public Storage Lakeysha Kennedy
Wonderful property manager. Linda took her time and walked me through the process and the sizes of the units. She even tried to upsell me, even though I didn't need it I appreciate her asking. Will definitely use Public Storage again,if I ever need to store items again.
September 26, 2017
Google Public Storage Jo-Lisa Powell
Very upkept
September 15, 2017
Google Public Storage Ashley Williams
Linda was very helpful and successful with helping change my codes she went over and beyond to make what I requested her to do and I appreciate her customer service
September 6, 2017
Google Public Storage Clinasha Turner
Phil was very helpful and polite. Answered all my questions. Well mannered
August 3, 2017
Google Public Storage Martinez Leach
Sannika was very polite and handle business very well and went over everything step by step.
July 20, 2017
Google Public Storage C. C. Windham
July 19, 2017
Google Public Storage cathy bandy
Its not that I didnt like the plsce it was the worket attitude but Carla was great
June 16, 2017
Google Public Storage Joni Fowler
I've had only positive interactions at Public Storage. Customer service is great! My unit was clean and easily accessible. I even got a really good deal on my unit.
June 15, 2017
Google Public Storage Kim Johnson
Chris was very professional, courteous and kind. Glad he was there to help me. Thanks Chris. You've made my day
June 6, 2017
Google Public Storage India Hunter
The staff is helpful and have great customer service!!!!!! Chris is the best rep at Public Storage! He is always in great spirits and answers your questions with a smile!!!!
May 23, 2017
Google Public Storage Clifton Scott
I needed a place to store my new RV and these guys made it happen, when no one else could. My RV has a home now, Thanks Chris You Rock!!!!!
May 22, 2017
Google Public Storage Keven Alvarez
Raymondo is the best i got kicked out today and i and he help me get my space he is mucho sexy ladys but he has a girlfriend i tried to hook him up wit my daughter. But he kindly. Declined. Any way good job public storage he is a very lovely young man 😍😍😍
May 17, 2017
Google Public Storage knightque
I have been a tenant at the Poole Rd location for almost 6 months and I would like to start off and say Melody the office manager at the time I became a tenant was fabulous, she gave me the information I need regarding the space and fees and insurance involved I was very satisfied. Since then my unit has been cleaned safe and inspected every time I was in my unit only because I was not in a car and before I could get started re-arranging my belongings someone from the office would ride threw and say we saw your unit door open and was checking to make sure your space was secure. That made me feel so safe and welcomed while I was there. During a most recent situation similar to that was the most recent office manager Chris, I was just as impressed as I was when I first started to rent my unit. He was just as informative had the same concerns about my unit being secure and safe and clean. He informed me of the e-mail I had received. My rent would be going up and I had absolutely no problem with that because of the length of my stay because I am sure all my belongings are safe dry secure. He informed me that Melody is at another location and I asked him to please mention me and I know she will be great at her new location but I would and have truly missed her. I congratulated Chris on the new job and I wanted to give a review. Please continue to hire customer friendly people like Chris and Melody because no matter what the situation may come about I am truly confident that your facility and staff will run accordingly and as planned with people like them who obviously enjoy their jobs. As long as we as tenants conduct ourselves as we are suppose to and follow the contract laws the do's and donts of our responsibilities this company will continue giving the very best satisfaction to their tenants without any hassles. Thank you all so much!!!!!!
May 1, 2017
Google Public Storage Jake's Mom
Never had any issues, great customer service! Chris is the best!!!
April 25, 2017
Google Public Storage Ana Nolasco
Chris was very helpfully and awesome... eassy to talk too, very understanding and great since of humor.
April 10, 2017
Google Public Storage Lyric Jackson
Excellent Customer Service! Chris was friendly and helpful. He made sure i had everything i needed to get protect my things and keep them secure. Plus moved in for a $1! Who can beat that!!. Thanks Chris for all your help!!
March 21, 2017
Google Public Storage Alicia Hyman Dunn
Chirs did a good job he a wonderful funny guy and friendly presonailty wonderful sprit
March 18, 2017
Google Public Storage Howard Shaw
Good storage facility
February 1, 2017
Google Public Storage marlene Ashford
I was able to get swift efficient service without all the nonsense and confusion. Thank you Melody for helping me locate the right storage unit size and price that was suitable for my budget. You were awesome! Oh n the place is Reallllly clean too!
January 2, 2017
Google Public Storage Timothy Butler
The girl at the desk Maria was so helpful and nice. Made it so easy to get my storage. Two thumbs up for great service.
January 2, 2017
Google Public Storage Jonique Conyers
Maria Gave Me Great Service. Thanks Maria!!
December 2, 2016
Google Public Storage Tyler Holmes
Very professional and in a great location. Shannon was a fantastic help.
September 3, 2016
Google Public Storage Haywood Brown
Great experience worked well with me....very informative Shannon was very knowledgeable about the layout of the facility and advised me of what unit would best serve my storage needs....Thanks Shannon
August 31, 2016
Google Public Storage Lashonda Ryals
Shannen was excellent. I would refer this location to anyone. The best customer service!!!
July 28, 2016
Google Public Storage Lasharrie Burnett
My experience at public storage was great!!! Shannon showed great customer service! I was in and out in a timely manner!! Would definitely recommend a friend here!!! Thanks
July 26, 2016
Google Public Storage Chanel Dixon
I came in the office yesterday not knowing anything about storage but I was welcomed by the manager Shannon. She answered all my questions and assisted me with finding the best size unit for my needs. I'm glad she was there to help take the stress off moving. Keep up the great work Shannon.
June 30, 2016
Google Public Storage John Doe
Jessica hooked me up and was extra helpful
June 3, 2016
Google Public Storage Edwin Osoro
Jessica was such a great help and took her time with me. Thanks so much
May 29, 2016
Google Public Storage elaine steele
I had the most outstanding experience with this location everything that could go wrong happen but when I got here the young lady made me feel important awesome customer service she made me forget what went wrong and made me smile. Good Job👍
May 13, 2016
Google Public Storage Brittany Collins
Jessica was great. She was very patient and made me laugh. She showed excellent customer service. Thanks Jessica
April 10, 2016
Google Public Storage Jeanne Rosas
Tracye was so amazing with us and so kind. She took the time to explain all the facts and insurance policies. I would definitely come back and work with her anytime. 😊❤️
March 16, 2016
Google Public Storage Deborah Hunter
Ray and tanika where very helpful
March 15, 2016
Google Public Storage Vincent Pryor
Jessica was awesome when she moved me in. I got a great deal
February 21, 2016
Google Public Storage Curt Gallaway
Sequoya was excellent. Enjoy storing my belongins here
February 18, 2016
Google Public Storage Aaron
Sequoia is always helpful and nice when I come in the store
February 8, 2016
Google Public Storage Jake Thomas
Jessica moved me in, she had great customer skills and got me great deal!
January 18, 2016
Google Public Storage Marcus Greene
Went into this location yesterday, I was greeted by Angelique and Jessica and they were so helpful and so nice! Took their time with me and gave me a lot of helpful info. I will be renting in about two weeks!
January 18, 2016
Google Public Storage Todd Kasprowicz
Perfect location for all types of needs. Wide drive aisles, multiple gates for access and located just off of I440 so easy to get too. Manager Sequoya always willing to assist with your needs. Highly recommend this convenient location.
December 6, 2015
Google Public Storage liz obi
Ray is the best I made reservation and he got me in and out very quick. My 3rd time meeting. Him. 1st time as a customer. He never has any help but is all way happy
November 21, 2015
Google Public Storage Wayne Tollerson
What a pleasure it was meeting Carla and Tracy very friendly great personalities and assisted me with all of my packing supplies I would highly recommend this facility
November 18, 2015
Google Public Storage ieshia campbell
I came into public storage the staff Jessica and Tracye were very friendly. They stood up and greeted me and were very informative...GREAT CUSTOMER SERVICE!!!
October 21, 2015
Google Public Storage Quentin Autry
Went in to buy boxes and moving supplies. Alexis was awesome! Customer service was A-1. I recommend Public Storage to all my friends and family because of service I received. Way to go Alexis and Public Storage!
October 19, 2015
Google Public Storage Pauline Caar
Previously visited the Poole Rd. Iocation. Loved the space as well as the customer service from Sequoya. Thank you
October 19, 2015
Google Public Storage Ray Wright
September 18, 2015
Google Public Storage Satya Saha
Great customer service is what we received by Tracy. Location and prices were great as well. We looked at space to make sure our things would fit. Has great security with camera's and you have your personal code.
August 4, 2015
Google Public Storage Matthew Wrenn
Large property, 18-wheeler accessible with a great mix of storage sizes. Three different secure gates to utilize. Property personnel good to work with and conveniently located off of 440. Definitely recommend!
July 16, 2015
Google Public Storage Alexis Daniels
The staff here are AMAZING!! Without a doubt every time you go in they are always ready to help! Ray was amazing assistance for our time there.
July 9, 2015
Google Public Storage Amy Betz
Great location off the beltline. Location has wide drive aisles and a mix of climate and non-climate control units. Affordably priced for a tight budget.
July 1, 2015
Google Public Storage Fay Mertz
Great facility with a lot of wide drive aisles and drive up spaces. Has all your merchandise packing needs!
June 18, 2015
Google Public Storage Pete R
Raymond at Public Storage is awesome. Quick service to get me going and then opened the store location late, after he had already walked out, to go back in and provide me with the last minute moving accessories I needed. Thanks Raymond!
May 22, 2015
Google Public Storage Aaron Carter
Im 18 and moving out of my parents house finally and kinda lost as to the whole process. Raymond helped me out a lot with setting up my things at my storage unit and he also give me tips and advice. Kudos to him and public storage.
May 15, 2015
Google Public Storage Kimberly Williams
I just had the most awesome experience with Raymond at Public Storage on Poole Rd. It is has become so rare with Great customer service! Thank you for reminding me that being nice and respectful is still popular.
April 30, 2015
Google Public Storage Tasha Wilson
Ray's customer service was outstanding!! He was very welcoming and knowledgeable. All around excellent experience.
April 16, 2015
Google Public Storage Jennifer Betances
Recibi un excelente servicio the parte the Raymond. Muy contenta con mi decision.
April 11, 2015
Google Public Storage Adustsmoke Madden
Ramond was very very helpful. Assisted me in the purchase of a 10x 10 unit. Never had i received such excellent customer service. even helped bring boxes to my car over the top excellent character
April 10, 2015
Google Public Storage Jamal Wood
Raymond was great really liked his service
April 6, 2015
Google Public Storage Tonya Winters
Raymond is a helpful and friendly person.
April 4, 2015
Google Public Storage Latoya Lane
Ray is the best he helped me get my space at the last min and he is super funny my sister told me about him and ill be sending Some next
April 1, 2015
Google Public Storage Nitia Steward
Raymond gave great customer service today. This was the second time I saw Raymond. He asked if I needed anything. Awesome experience in a business where sometimes forget customer service is everything to a business. Smart move Public Storage!
March 20, 2015
Google Public Storage Wayne Brown
Great service
March 19, 2015
Google Public Storage Jacquie J
Raymond is great i have a unit at poole and maitland and he helps me pay my bill quickly
March 18, 2015
Google Public Storage Charles Branch
Moved in on Thursday March 19th and was greeted by Tyanna who was beyond helpful and welcoming. She made my move in process simplistic and as smooth as possible. The storage was clean and well lit. I would definitely recommend this storage unit. Ask for Tyanna she is the best.
March 16, 2015
Google Public Storage destiny wooten
Raymond: is awesome and helpful
March 4, 2015
Google Public Storage jonte leaston
oustanding! Raymond was very helpful.
March 4, 2015
Google Public Storage Justin
great service, Ray was a big help.
March 2, 2015
Google Public Storage Marcus Munden
Service was very pleasant. Raymond made my services very easy and was very cooperative
February 16, 2015
Google Public Storage Richard Trumper
Ray made the move in process easy on a bitter cold day. In and out nice and quick.
February 9, 2015
Google Public Storage Jim Manino
Was great Sarah was great
January 6, 2015
Google Public Storage Darius Mickens
My experience with ray was great he is very courteous. made me and my son feel like we said have known him for ever. He made the process of staging my house for me and my wife a thousand times easier
January 2, 2015
Google Public Storage Donnie Johnson
ray is very friendly and helped me store my boat . professional, helpfull, informative I'll recommend this place to everybody I now
December 31, 2014
Google Public Storage Diana Grant
you definitely should come down and store your stuff wit ray he knows every thing about storage and excellent customer service
December 29, 2014
Google Public Storage N Raleighsales
Well run facility. A+
December 29, 2014
Google Public Storage Mark Bauer
Ray is a very impressive young man and really tries hard to keep customers happy.He was there all alone too.No easy feat on a Saturday.
December 5, 2014
Google Public Storage Jamie Williams
Amanda was great she really helped me a lot.
November 24, 2014
Google Public Storage SOPHIA WESLEY
Amanda was very helpful and nice.
November 23, 2014
Google Public Storage Kevin Owens
great
October 20, 2014
Google Public Storage Tii Walker
I have been with PS for a couple of years now and I have enjoyed how courteous Grace has been. I have encountered others, but mostly Grace. She is always positive, friendly, and always has a pleasant demeanor. I feel at ease and each time that I go to this facility. Thank you for your hard work and so genuine and kind. God Bless Always
October 7, 2014
Google Public Storage Christopher Boyd
Sarah is a great person that works at public storage she always been a problem solver and very helpful to the customers
October 7, 2014
Google Public Storage Susan Williams
Wonderful experience. Patient and kind.Explained everything to me. Answered all my questions. Spoke directly to me as if I was the most important person she was working with. Sarah has excellent customer service skills. It was refreshing working with her
September 24, 2014
Google Public Storage Sharon Speight-Porter
I would highly recommend this location. Sarah is very friendly and makes u feel at ease of choosing public storage for your storage needs. Very good and professional service.
September 22, 2014
Google Public Storage Derrick Edwards
The Manager of the Poole Rd site is a nice person and very helpful and kind
September 20, 2014
Google Public Storage Skye Franklin
Great customer service from sarah :-)
September 1, 2014
Google Public Storage HairStylez Onthego
Brenda, Sara, Dawn, and Keisha all were the best and very professional. We had an issue with our unit and management listened to our concerns and addressed them right away. We would absolutely recommend this location.
August 23, 2014
Google Public Storage Darrell K
I wish shopping in general was as easy and pleasant as my experience was at Public Storage on Poole Road in Raleigh. Sarah the sales rep there, is not only kind and enthusiastic but is also knowledgeable and genuinely attempts to meet her customers needs. I would suggest this location to anyone in need of storage.
July 20, 2014
Google Public Storage Twan Salmon
I didn't get the size of the storage i needed at this location, but Mrs. Brenda helped me out so much to find another location that fit my size and price range! I believe she deserves a raise! I am now omw to the other location to fulfill my reservation!
July 10, 2014
Google Public Storage Khadijah Hem
Brittany was very helpful and friendly
June 27, 2014
Google Public Storage Franklin W Alston
June 26, 2014
Google Public Storage Dylan Black
I have never had a more pleasant experience shopping for anything. The rep there, Sarah, was a total delight and was so helpful, knowledgable, and honest that it made my whole day better. The location is a little far for me but with great grade A+ service like she gave, it's well worth it. *****
June 26, 2014
Google Public Storage Anna Doherty
Great service!
May 3, 2014
Google Public Storage sonofg1
Public Storage was perfect for my storage needs and the manager Dawn, was very friendly and helpful.
April 26, 2014
Google Public Storage T J
Dawn was very helpful in getting the unit I needed, recomend anyone that wants great customer service to come see Dawn
April 21, 2014
Google Public Storage Bryan Harris
Very, very, nice!
April 21, 2014
Google Public Storage Tina Townes
This review is to share the customer experience that I had this morning with Ms. Dawn. She was professional and was an exemplary employee for public storage. She was friendly, courteous and very knowledgeable to the questions that I had. Dawn DID NOT refer to me as a unit number during my visit, she addressed me by my last name during our entire encounter. Now that's customer service!!! I hope that all of my future encounters with PS Poole Road, Raleigh will be with Dawn as the representing agent for your entity. She is most definitely an asset to your organization. Thank you for having such a pleasant young lady at the face of your company! Ttownes-Raleighbtc
April 20, 2014
Google Public Storage Donveyea Fleming
I had a great experience working with Dawn to find a storage that met my needs and budget. She was very helpful with explaining the the move-in process, monthly payment options, and answering all my questions.
April 10, 2014
Google Public Storage Laurice Atkinson
Dawn was very awsome today helping us get set up if you need storage.
March 29, 2014
Google Public Storage Kim Holloway
Dawn had excellent customer service when entering the building the location wAs perfect for my needs. I would definitely recommend this location for friends and family. Dawn was Awesome!
March 14, 2014
Google Public Storage John Johnson
I have been at unit for the last week doing some early spring cleaning .Dawn has been a real pleasure to be around, be in the office when I had questions , or out on the property she has greeted me with a smile and a great attitude each and every time asking me if everything was alright and going well.This is what I call customer service.
February 27, 2014
Google Public Storage Renee Diggs
dawn was very helpful..
February 20, 2014
Google Public Storage Theresa Greene
Ms.Dawn was the best costumer service rep. i would give her a 10. She was more than helpful. Her employer should be very proud to have her on their team. Dawn is the reason i choose public storage. For all you do Thank You! -Theresa and Derrick Greene-
January 31, 2014
Google Public Storage Frederick Burwell
Dawn and Kevin always look out for anything I ask. I love to come to auctions when Kevin is there. Thanks guys.
January 31, 2014
Google Public Storage Jocelyn Huggins
Dawn an Kevin are great people to have for your storage needs
January 30, 2014
Google Public Storage Mark Boswell
Came in to public storage to inquire about a storage unit and the lady dawn was very polite and helpful and went the extra mile to help me decide on what I will need next week for my storage needs. She is a very outgoing and helpful and I would recommend Poole rd public storage and speak with dawn if you want great customer service.
January 30, 2014
Google Public Storage Lingere Sock-Camara
Dawn was one of the best customer service reps. I've seen in a long time. She stayed an hour over just to take care of our needs. Thanks Dawn!!!
January 19, 2014
Google Public Storage Quintin Taylor
I went to public storage today and Ms Dawn was very helpful and polite. On a scale from 1-10 I would rate her as a 10 on her service, she took my wife and I around and showed us different storage spaces that fit our needs. I recommend everybody who live in that area to go there and ask for Ms Dawn.
January 18, 2014
Google Public Storage Tony Wilson
Dawn at the front desk was awesome.she was very personable and informative. I'd recommend this location to anyone. Come check them out!
January 4, 2014
Google Public Storage Chante Russell
December 30, 2013
Google Public Storage Jim Davis
Rachel was great. What else is there to say? You can store your stuff anyplace but it's the customer service that makes it different.
December 18, 2013
Google Public Storage Wayne Smoak
You've done a great job at helping us store our stuff for several months, and this very good experience was greatly enhanced with the help of Marie - who was always very friendly and helpful in many ways. She's a keeper! Good job Marie - appreciate everything! Merry Christmas!
December 1, 2013
Google Public Storage Aisha Phillips
Jerry was the absolute best!!! The staff is friendly and hilarious.
August 26, 2013
Google Public Storage Rafael Otero
Great experience. Marie is great! She is attentive and candid with her feedback, She really tries to find the right solution for your needs. The location is clean and very accessible from 440. Location in a safe area.