Highly recommend for your storage needs! I lost the keys to my unit and Sam made the process of getting a new lock super easy! Really appreciate her expertise! Thanks Sam!
Great communication and easy access
Samantha was friendly and very informative during move in. Great job.
Clean, safe, staff helpful. Well lit, don’t worry about my wife going by herself.
Diana has been a tremendous help for getting us in and settled at Public Storage! This day and age it is tough to get someone on the phone who is local and can be of immediate assistance. Diana is both and really understands the needs of her customers. I would highly recommend Public Storage to anyone based on my experience with her.
Great service, Diana the best
Diana is awesome ! Thank you for the great customer service!
Diana was a wonderful help today. I needed emergency assistance, and she provided it with grace and efficiency
I highly recommend Public Storage but more importantly Diana, she was unbelievably helpful in getting us a new unit, answered all of my questions and was super personable. She was able to meet with me immediately and help me with everything I needed, I am so grateful for her!
I went to get a storage building at Public Storage and met with a lady named Diana.She was awesome and helped me with filling out the reservation with no problem.She was very nice ,very polite and was very resourceful. I would recommend her to anyone who needs a storage building.She helped me do the whole process on line with my phone.Way to go Diana!
Had to rent a unit while we moved. Was there for a few months and Diana couldn’t have been more helpful. From getting us boxes and moving supplies to how convenient it was getting and moving out of the locker. Would 100% rent again.
Diana there was so helpful in my stressful situation. She was so caring and thoughtful. I had some bumps in the road getting the storage unit due to the system hiccup but besides that everything was great. Thank you Diana
Diana, was very awesome made this process very easy! Very polite and helpful! Thank you!!!
Tayjza is a great person and always has a great smile. While she can be quite shy she can easily make you feel welcome.
Diana and Tayjza were awesome, stayed after to make sure I got my unit on time.
Great person delight to talk to very knowledgeable she helped me get the best deal for the money I wanted to spend saved
Me an my family I highly recommend you to use public storage an ask for kartasia L
I came into the property just to gather information. Unfortunately the size requested was not available at that specific location. Diana was very helpful with providing the correction information to her knowledge regarding the rental insurance and promo. Tayjza assisted with checking other location availability in the area.
At Walmart self checkout I saw the shirt Tayjza was wearing and asked about information. I was hesitant as I didn’t know if she wanted to talk about work while off the clock. Biggest smile came on her face and she kindly explained how the process worked, unit sizes, as well as speaking with someone named Diana who was currently working. I informed her I would be there when I had a chance because I was having trouble finding a truck. I didn’t think to go online until she brought it to my attention. Tayjza also helped me with U-Haul information. I will not lie. I tried to steal her to come work staff management at my private practice but Tayjza declined my offer while letting me know how happy she was at her current job. Hey it was worth a shot.
I was searching around price checking and stumbled upon this storage building. I spoke with a young lady by the name of Tayjza. After having small jokes about how unique her name was she gladly gave me all the information I needed. Very knowledgeable and pleasant young lady. She was able to offer me a deal that beat four buildings I previously contacted. It’s very clean at this site and affordable. I would/have recommended this place to my friends and family. If you go there let tayjza know I sent you.
I was inquiring about a storage unit online & couldn’t seem to get the answers I was looking for. Called the office on a Saturday & spoke with Tayjza. She was able to help so much & even was able to call back with additional information regarding yearly prices. They rock!
Diana at PS was an AMAZING person to work with. I'm not a fan of storage units (usually unclean and surly help) but Diana has been amazing, communicative, and helpful every time. 12/10 would recommend
Diana was super helpful and friendly!
Diana is awesome. She made the process as painless as possible!!!!
Great place, clean nice units, great people. The Site Manager Diana has always been very helpful whenever I have needed assistance.
Just wanted to thank Diana for helping me move in today. There was an issue with my move in that should have been very simple to solve, but because of the public storage computer system, it ending up being rather complicated. Diane spent her entire lunch hour working on solving this issue and, as a result, I was able to finish my move in as scheduled. She's a very pleasant person and we had a nice conversation during the process. Thanks again Diana!
Diana has assisted my family and I for the 8 months that we’ve had our storage unit. From start to finish everything was quick, efficient and always good communication on updates with anything related to the storage units. 5 star experience and 5 star service from Diana! Highly recommended!
Diana is the best! She provided the most amazing service.
Diana who signed me up was super easy to work with. Fast fast fast! In and out. And her assistant Asher was super helpful / nice also. Thanx ? Mike. :))
Diana was amazing, made the process of swapping units a breeze!!!
Diana did a great job on getting my new locker and she's has a great personality.
Diana was great! Incredibly happy with availability and check in was easy, very happy with the service
Thank you Diane for your assistance with my unit today. Very helpful !!
Diana gives great service! :)
My experience was exceptional. Dianna was super helpful and very friendly.
Would rate zero stars if possible these people fraudulently sold my personal belongings to a stranger including my social security and tax documents after neglecting to apply monthly credits to my account that would have made my account up to date on payments. I am absolutely disgusted and will likely have to hire a lawyer to sue. I would not use this company your prized possessions will not be cared for and you will not be valued as a customer.
Diana gave me great customer service 5star
Diana has been amazing. Friendly, knowledgeable and easiest thing I done in a long time. Thank you!
Great Customer service, looking forward to see what the future holds.
What an amazing person took care of me Diana she answered all my questions and help me with what I need it. I am so happy and pleased that it was a human person there and not a kiosk 🙏 we need to keep humans like Diana in places like this where for a 60 year old woman that I am and technology is not for me, be able to help . Thanks Diana God bless you.
Diana is wonderful. Superb customer service.
Diana was amazing help with everything
Diana was awesome to work with!
Diana was awesome and super helpful today. I made a mistake renting my unit and she fixed it no problem and with a smile on her face.
You have two very capable and friendly young ladies Diana and Nora
working there. They keep the place clean and are there if you need help
Diana was super professional, kind, and provided great direction and outstanding service! Thank you Diana!!!
Diana was awesome to do business with,
Storage was nice and clean and she's very friendly ask for her
Today makes the third time that I have dedicated time out of my day to access my unit and am unable to obtain access. The first two times they must have closed early without notifying their customers, and today they’re painting with no access to inside units- there is a phone number for the office posted on the door in which is unattended.
This unit is in between the locations I moved from and to- that makes this an hour trip one way. This is 6 hours of my day, miles on my car, and gas that I could have utilized my time otherwise. Two stars because there is one woman I see working here often and she is the bees knees.
Dianna is absolutely the most informative and kindest people
I have met! Definitely would recommend you working with Diana on any storage rental.
Diana is awesome! Super helpful and accommodating with setting up our rental and getting us moved in. Highly recommend this facility based on the customer service alone.
Diana is a dream to work with
Diana has been informative and very responsive to my questions and needs while using the facility for my storage needs.
Tremendous customer support today the Mooresville, NC store today from Diana!
Thank you so much for your white glove treatment!
Diana was super helpful giving me a quick tour of the facility and answering my questions to store the boat! Highly recommend!
Diana was an absolute joy to work with. Thank you so much
Diana was absolutely fantastic! We were in process of moving and needed to store some household goods. However, we rented a unit not quite big enough. It’s now Sunday morning we are not in good situation. Diana to the rescue very kind and understanding! She was able to get us transferred to larger unit without issue! So grateful!
Diana is the best. Always calls me when I have a delivery and makes sure the drivers take the packages to my unit.
Ms. Diana provides such great customer service and is consistent every time I need to go by. Thank you!
Diana is fantastic at customer service.
Great experience, easy to rent and great location.
Diana was very helpful and friendly
We have searched a lot of places. So glad we came here. We recommend Diana. SHE knows what she’s doing and cares about getting the right length/spot for you.
Diana was amazing and very helpful!
Diana was extremely helpful and patient. I needed to rent a parking spot for my boat which I did not have with me. I had to look at several spots as well as the turns to try and decide which route and parking spot would be the easiest and best to navigate my boat into. Took me probably 30-45 minutes of back and forth to make my decision. Quick and easy rental once we got through some of the computer glitches. Also was very surprised that the sale price is good for 8 years. Wasn't expecting that til I saw the first bill. So I'm set for a while on parking.
Diana did an awesome job!
Diana was very helpful and attentive to my needs. She represents the company very well.
Diana was efficient and friendly!
Very easy getting a space here! Diana is super sweet! 10/10 recommend! :)
Diana the property manager was great. I came in to look at a storage unit for my furniture that I need till my house becomes available and she helped me with that process.
Contactless keyless entry with app. Love it, everyone should be doing this now.
Diana did an incredible job processing my new storage unit for me. Very pleasant and professional.
diana was very helpful with getting me a storage her work ethics is very professional !
Mickey was a wealth of knowledge and a huge help in reducing my rate. If I need to rent another unit again, I will definitely come back to her again.
Diana was very helpful and kept everything very simple! She was great help and explained everything I needed to know.
Mickey is great! Very nice and considerate. Very knowledgeable and helpful. She is an asset to your company!!!!! Goes the extra mile!!!!
I normally don’t write reviews but this is an exception. Diana is warm, friendly, helpful and an exceptional employee! She called me back when she said that she would. She answered all my questions in detail and she put me at ease with all my concerns. She explained and walked me through every step of signing the lease. It’s comforting to know that someone like Diana is at the place where I have my personally belongings. If I could give her 10 stars, I would.
I think I've had a unit for a year. The lady in the office is super awesome and helpful.
Very happy with my space and service! Diana was great to work with and took time to answer all my questions.
Diana was great to deal with and very knowledgeable. Excellent customer service. Highly recommend.
POSITIVES: Diana is the most important reasons that I am back using this storage facility after two years of having my boat at a local marina for what anyone else would have considered a convenience. I should have never left but I AM BACK to almost the same spot that I originally had only thanks to her follow up with me On top of that, the property continues to be very well taken care of and it feels I never left. It continues to be convenient to get in and out, and she has always offered the services with friendliness, courtesy and a high level of respect.
If this site would allow 6 stars, I am sure that anyone else would be hard pressed to be better than she is.
Really wonderful and attentive staff. I was always calling with basic questions and they have been so patient and always helpful! Especially Diana, thank you so much! 10/10 recommend :)
Diana was so helpful with me today switching units and everything!
Diana and other staff members are friendly, knowledgeable and very helpful. The facilities are clean and access is easy.
Outstanding customer service
Diana has been incredibly helpful throughout this whole process, including renting from out of state, getting us set up while we were here for just a short time, and reconciling our account. The facilities are well-kept and secure.
Diana was so nice and helpful!!
Diana was awesome, she gave me great customer service.
Thanks Doug
Diana was extremely helpful, patient and so sweet helping my clients with a storage unit. Definitely a place I will continue to refer out! Thank you Diana for assisting my clients!
Diana was an amazing help!!
Diana was extremely helpful and made the process quick and easy
Great facility! Very clean and secure. Diana is great to work with and made the leasing process very easy.
Was helped by Diana and i’m very happy with how i was treated and how easy everything was.
Diana was very helpful during the rental process.
A great place to park your storage needs. Diana helped us out a bunch. Thank you.
Diana is friendly, professional
Diana was not only pleasant but EXTREMELY helpful in helping me with a storage unit!!
Great dealing with this location
Diana was extremely helpful ! Explained everything so thoroughly, explained about the insurance policy I wasn’t sure about !
Diana helped us with our move in and made moving in very simple and quick, which is great in the stressful times of moving!
Diana was very helpful with my move to NC. She was kind and attentive, and gave us 5 star service.
Diana was great and very helpful!!
Super fast and friendly service thanks to Diana.
Diana was very sweet and helpful. Getting my unit was easy and quick.
Diana was awesome and very helpful!
Office staff are great they helped me twice with access
Diana is the person to see!! She was so great and got everything set up very quickly!!
Great location.
Great Management Team.
Diana is Top Notch!
Clean property.
Great friendly service. I feel safe storing here
Diana was amazing and very helpful!!! Love her.
Diane was amazing. She was so helpful and really me navigate everything. Of all the places I called Diane was the best and I would highly recommend this location and talk to Diane.
Diane was the best. She really went above and beyond helping us and was extremely helpful. We would highly recommend this location.
Love Diana she's a great person.
Thanks for the excellent service DIANA
I have researched many storage facilities before I settled on Public Storage in Mooresville. Diana has been excellent to deal with; friendly, informative, patient and efficient. They are reasonably priced and very clean. I highly recommend this location.
Diana was really efficient at her job. She helped me get into a storage unit and it was very easy and fast.
Diana at PublicStorage on Brawley school Rd. Mooresville N.C. was sooo helpful in getting us set up on a storage unit...she went above and beyond...
My family and I had the best experience with Diana! From start to finish, she was professional and extremely helpful. I toured many other storage facilities in Mooresville prior to her Public Storage location. I lost hope in finding the perfect storage unit/location, until I came across Public Storage run by Diana. The unit was clean and the property was well kept. Highly recommend this place!!
It was a very easy check in process.
Diana is great! She is informative, friendly and kind. We enjoyed the speedy rental process. Would definitely recommend this Public Storage location.
Very helpful in getting me set up with a unit on short notice, great customer service. 6 stars!
Diana was great!!! She made the process a breeze! Thank you!
Diana made the process so quick and easy! We needed a storage unit fast, and she helped us immediately. Strongly recommend!!
Diana is hospitable and super patient!
Diana was so helpful! Awesome service!
Diana was very fast and friendly and helped me in no time.
Diana, I totally appreciate how pleasant you were while getting me signed up for my unit. You are a pleasure to work with and extremely helpful. Thank you for reserving my space and meet me early to get set up. Hats off to you....
Diana was super helpful in getting my storage unit set up. Everything went quick and easy and her instructions were clear and right on. The unit was super clean and ready to go. It is nice to do business with such good people.
Diana is the best!! Very friendly!!
Diana, was awesome!!! Very helpful!!!
Ms. Diana is always wonderful to work with. She helped us with a unit several years ago and never had any problems. When deciding to move my wife and I knew who to contact for a great storage facility. When the subject of storage comes up I will always recommend public storage on Brawley rd. Thank you guys again for helping my family!
Fast and easy set up. Nice units. Great service from Diana.
Diana is awesome and very helpful.
I would personally like to thank Diana for going above and beyond. Very thankful she works at this location!
Diana was fantastic. Very helpful with us getting the storage unit we needed. Highly recommend Public Storage. Talk to Diana she's got your back
Diana was great! Highly recommend this place!
I needed temporary storage during a home remodel project. The climate controlled units are clean, dry, no spider webs, well lit and secure. Highly recommend