Public Storage Self-Storage Units at 4605 W Market St, Greensboro, NC

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Thank you tylikia

Tylikia was very helpful

Thank you public storage. Thank you Ty for all you help.

Public storage is a great place to store vehicles. Nice and clean. Thank you Ty for the hook up. Much appreciated 🙏

Ty was very helpful and courteous

10/10 experience. The staff is great!

Keyona is an awesome customer service representative. Provided me with outstanding service by making the process quick and easy.

Thanks Ty for you help.

The process was pretty fast and easy. Literally takes no longer than 5 mins. Traveled from NYC, & everything was ready as soon as we arrived. Was given all the necessary instructions, no need to deal with others, got in & got out. Really loved how smooth and easy it was. The storages seemed good, & im confident everything is safe. Plus, you have to opt for insurance anyways. My only con was the mishap in the deals being offered. The website is for all locations, & not all deals may apply to all. Takes a bit of navigation but all good.

Keyona was perfecto today! Got me in easy and smooth and good energy.

Ty was very nice and help me with all my moving needs

Ty was so nice she really like helping me with my issues. You go girl!!!🥰

I have been to some *** places and Ty is a very sweet and a very funny property manager. I love her energy.

Ty was very nice

Easy and fast rental process Keyona was very helpful answering all of my questions. Much thanks 😊

Catalytic Converter of my car was stolen while I stored my car there. See pictures. (Pictures provided from the inspection that my insurance did before the repair). I cannot describe how terrible and unsecure they are!!! I used closed storage for my stuff and open parking spot for my car to store while I am gone out of country for a research. Anyway, when I came back I got my car first and it was making a terrible huge noise when I hit the gas pedal. Next day I took it car repair shop for an inspection. ANd they said my Catalytic Converter is stolen. I went back to store to inform them but they did not do anything. Plus the insurance they provided did not do anything. The store director was so rude and took me out of store because she did not want other costumer to learn what happened. I had to call the police and have a report and go from there. They will say that they have cameras all around but do not believe them. Their cameras do not see every storage and car storage spot. Carefully read The insurance they suggest you to purchase because it is very specific and do not cover many things. Please consider what I experienced with them before making your choice Because it can cost you a lot at the end.

Tylikia, thank you for your concern and thank you for your help. And thanks for being very attentive to help me in my situation. God bless you thanks.

Young lady at West Market st location was very pleasant and professional.

Received amazing customer service from Keyona, she was able to answer all my question and was very accommodating. Definitely changed my day around!!

Keyona, delivered great service. Showed me my unit and gave me all the info.. very easy to follow directions and showed me items I needed for my move.

Keyona was great with customer service

Until now we really haven't had any issues. But we are close to removing our belongings and now can't get ahold of anyone. Overpriced for sure but that's the way of the world now. What is extremely frustrating is leaving 4 messages since Friday and no one returning our calls. They never pick up the phone. Someone needs to return Benjamin Wards phonecalls ASAP.

I really like the place the service from Keyona was great.

Henry did a good job helping out, good service!!

Little hint DONT GO HERE... I have owned my unit for less than 6 months and they decided to be greedy and HIKE MY RATE BY OVER 30%!!!!!! i understand a 3-5% rate hike yearly, but considering i got the unit in december and they dcided that i need to now pay 88$ instead of the advertised 67$ per month is rediculose.

Glad I decided to go in instead of purchasing online because Joe was great. Very helpful, friendly, and funny.

The guy Joseph was great help he went beyond his way to help me thank u Joseph

Omg Joe at Public Storage #4605 on w market st, Greensboro NC-is the perfect customer service representative. I went in today ( On a Monday) to pay my rent for my Storage unit as well as try to fix my Public storage app. And omg was he sooo patient n helpful. He changed my address, and took my payment. He went into my account, changed the email for the app because I'm a returning customer so the app was only showing my previous rental information, and not my current rental information. He then assisted me with the app. We hit a road block, so he called The Manager who instructed him very thoroughly. After we got the app working, he walked me to the gate- because now you can access the gate code thru the app- you don't even get out your car. HOW COOL IS THAT??? We got everything squared away and throughout all this, we had plenty of pleasant conversations. I like him. He is great. Because in this world, customer service has gone out the window, BUT JOE REASSURED ME THERE ARE STILL GREAT CARING, COMPASSIONATE EMPLOYEES IN THE SERVICE INDUSTRY... He's available to assist every day of the week, even weekends. Go by n check him out.... THANK YOU JOE....

The sales associate Keyona was very helpful.She was extremely patient and understanding. She helped me in reserving a storage unit and gave us the best fitting option there was. Her personality was very pleasant and she was well knowledgeable. I appreciate that she was not rude, she knew how to speak to a person unlike the others that I spoke with. I thank you again.

Keyona. provided me with excellent service today!! I am so happy to finally get a storage unit. Keyona and Jen deserve a raise!!!

OMG this storage place is at the bottom of the barrel use at yown risk the doors are week with evidence of some kind of infestation the place is practically falling apart

This is a well located self storage on West Market St that is surprising large when you enter. They are all drive up units which I prefer over having to go in a building. The gate works well.

Excellent place to rent a storage, good service, good communication, affordable pricing. Keyona is amazing. Will definitely be using again!

We had a great EXPERIENCE with Ms.Tamera, She was very nice and funny. She closed the deal.

Keyona was excellent! Wonderful customer service:)

Keyona was extremely PROFESSIONAL & PERSONABLE!!!

no one is there. Sign says manager will return at 3:30 it's 5: 48pm all now checked also at 5:30 took pictures nobody was in the office or on the property the cart was in front of the building and then no parking zone spot with yellow stripes and a great jeep was in the parking lot bathroom door was open so nobody was in there office the lights were turned out so no one was in there I tried to call and it says we're busy with customers on the phone several times. and the sign says "we care and the customer experiences is number one goal"...and it sure doesn't show

Keyona was very quick and helpful. Great customer service!!!

Needed a storage for an unexpected move and Joe helped me find just what I wanted and needed. He went above and beyond. His customer service skills are superb !!! Awesome service !!! Will definitely come here for all my storage needs !!!

Sales Rep Joseph at the W. Market location was freaking AWESOME!!! I was charged an payment for August but I took all my stuff out in July and contacted the office to tell them I was no longer in need of the space and everything that was out and the lock was removed. Clearly that lady never updated my account and I was still charged. Joseph was professional and very detailed with walking me through the process of closing out my account and the refund process...Wonderful Customer Service

The staff here has always been very professional, prompt and friendly. Keyona helped me upgrade my unit easily. She even showed me how to open the gate with the app, which definitely comes in handy with the weather! Thank you very much!

Keyona was amazing and helped me get a unit today! She was so professional and gave me all the information I needed.

Excellent customer service

The light in the unit doesn’t work. I went to get some things out of the unit and there was rat droppings all over my stuff. The price went from 70 dollars to 90 dollars out of nowhere. I will be changing storage companies.

Keyona did a great job!! Shout out to them, thanks for your service!

This is my second unit rental and I really appreciate the customer service. It’s easy to reserve and the prices are very reasonable. Taylor does an awesome job is really helpful.

Keyona did a great job helping me get set up and get everything together.

Keyona was very patient with all of my questions and concerns. Appreciate the great customer service!

Keyona provided 5 star service!!!

Keyona, Is Awesome!!!

Keyona very professional 5 stars

Harold and Keyona were OUTSTANDING!! Customer service was textbook smooth!

Keyona provided good and helpful service

Keyona was very professional and absolutely amazing! Highly recommend

Keyona she was very nice and helpful i understood everything explained very well thank you so much

Super nice

I've been with them just about a year. Very good customer service

Okay security is excellent

Sherita was amazing!

Sherita is Great!

Was helping a friend with her storage items.

Sarah was wonderful.

Sarah provided me great service and it was fast also cheaper than expected thanks Sarah!

LeeAnna was the best! Great customer service and personality! She was thorough, knew what she was talking about, and made the move in process very easy for me. This was my first time using storage so I definitely appreciated her help. Much love from the Westside! Thank you.

The staff here was really helpful in accommodating my needs.

It's ok. It's also half as much as other storage units. If you aren't worried about high security then this is your place.

Sarah was very helpful in us renting a storage space. She is by far the best person in all the land! I highly recommend using these folks over anyone else in the whole wide world!

We had a HORRIBLE experience here. We have moved several times and used many storage facilities, and this was by far, the worst experience we've ever had. The manager was rude and unprofessional. They will charge you for things they assume their employees told you. If it's written for their employee to see, you are held to it. Period. We asked a month beforehand to have something rectified. We did everything they asked same day. But because they don't communicate with one another, we were charged anyway. I found myself astonished at how awful the customer service was. Even if they weren't going to rectify the problem, the way we were dealt with was awful. I have had good experiences at other Public Storage facilities, but honestly, I will probably steer clear of even other locations after my dealings here.

Ms. Angie was great and informational 😃

Always great customer service. Tonesia very attentive and knowledgeable

Love coming in and seeing the smiling faces! Thanks guys

Julie was absolutely amazing. I stopped in to check on my unit and move some things around until my god daughter returned. She was so friendly and pleasant. She talked with me and made me feel at home. She really made me feel welcome, my day began in not a good way, but i left feeling like i met a new friend. Thanks Julie

They charge to keep your things protected and secured. Unfortunately, someone drove into the electric gait MONTHS ago and the location 1. Has yet to fix the broken gait. And 2. No monthly fee reduction has been offered, or increased alternate security, or money back for failure to protect their clients belongings as they stipulated.

Tonesia is so professional and polite. If I could give her 10 stars I would.

Hidden fees, employees were too talkative, and overall the quality of the buildings are below average. Update: customer service still sucks here. My lock was cut due to an employee thinking I didn’t pay, and I wasn’t notified until a week later. Upon moving out I was charged an extra month because movers left my lock on the unit until the 2nd of the month.

Tonesia stayed a few minutes after yesterday just to allow me to pay my bill. Her customer service is awesome.

Mrs. Tonesia has wonderful customer service‼️ I’m glad I chose public Storage‼️

Grate custom service from Tonesia

I have a unit there and i just understand why I have to pay a full months rent if im moving out of the unit. Rent is due from the first to the fifth before u get a late fee, so why make a person pay the whole months rent if they are moving out on the 7th? Paying the late fee...fine prorate the other days. Smh then you start out paying one thing then they up rent. Ill give them the 81 dollars this month but next month im gone before they raise the rent AGAIN!

My service today Awesome... She is Great in Customer Service.

Excellent customer service, clean property and I definitely recommend this place for your storage needs. Julia is fabulous!

Shirlena was awesome!!!!

Shirlena is absolutely the best!! Very detail oriented!!

Shout out to Shirlena... She was very nice and fast. Got me in and out but was very polite and professional

Shirlena was very polite and help. She took her time with me.

Lasona was extremely sweet and helped me get some boxes. Can’t wait to come back in and see her again!

I came in not too long ago to this location looking to rent out a storage unit for the first time and I can say that my experience was very pleasant. There was a lady at the front whose name I believe is Julie and she was a tremendous help. She was very knowledgeable about everything I had a question about and was able to answer them. I appreciate her attitude, she was very polite and showed great customer service.

I had a great customer service experience as always.

Great

Quick easy process, friendly staff, and affordability. Ill definitely recommend this storage to family and friends.

Great staff and lasona has great customer service skills well organized and she answer all my questions quick and fast !!

Meghan and Lasona are great people. They always help me with a smile and we have great conversations! I'm Happy to have the opportunity to meet them and be helped by them.

I called to get information about renting a storage. Lasona was very helpful and informative.

Cece was very helpful!

Megan and all of the staff at the E. Market location were very attentive, helpful, and professional. Awesome customer service!!

Megan was awesome and so helpful ❤️ Customer service was AMAZING and the process was very easy!

Shirlena was the best!!!

Kristy was fantastic with my rental last month. She was very friendly and the property looked great! I would recommend this place to anyone!

Great customer service. Cece is so knowledgeable and showed superb customer service!! Keep up the good work

Cece was very helpful and friendly today!

Cece has great customer service skills. She stayed an hour after closing just to help me and explained any and everything that I didn’t understand! I really recommend this storage facility and thank you cece for all your help!! Five Stars ⭐️ ⭐️⭐️⭐️⭐️

Cece helped me so much today thank you so much

Cece was very helpful! I had made a reservation online and she assisted me as soon as I arrived. She walked me out on the property and was so friendly! I'm so glad she made my experience go smooth and great!

I like this place the clerk Megan is so nice.

I always use this storage and always receive great service and no problems!

John gave excellent service today. He was very polite and helpful.

Megan and Shirlena are awesome !

Great experience with Megan and Shirlena!

Shirlena and Megan were awesome! Best prices in the area...The ladies were patient and very helpful while answering all of my questions and putting my mind at ease during a potentially stressful situation. I'm excited about my future interactions with the staff!

Megan & Shirlena Made Me Feel Great About Renting A Storage Unit

Megan and Lasona were absolutely wonderful I came in on a Sunday when they unfortunately had no power but they were so accommodating. They made everything easy even though no power complicated their day. I will come here to make my payments again!

I highly recommend seeing Megan for all your storage needs. Very helpful staff! 👍

Megan is absolutely fantastic. Make sure you keep her around, I never came in to this office to pay and leave with a smile. Today she did that!

I was helped by Megan on the weekend. She was all by herself while managing phone calls and was able to get my Unit without fail. Best customer service ever.

Not a good place to store your possessions. I was given the run around during the first hurricane in the town of Greensboro NC. I reserved a10x30 unit, by the time I got there they had given it to someone else. I had no choice but to take a smaller unit at twice the price. I feel that I was price gouged. Spoke with the district manager, he would not make an exception. The place is run down, and needs to be taken care of by someone who has pride in the place. Do not take your belongings to 4605W. Market.

Megan was amazing! So personable and so funny! Totally recommend her for her service!

Megan was very knowledgable and helpful. I'd definitely recommend this location.

Megan was amazing!

Megan was the best she was solo and was handling the morning rush like pro 🤙🏿

Megan was very helpful in helping me with a unit 👍

Great service great location great prices

Cece is so helpful. Makes renting a storage space a breeze!

Came here to make my monthly payment, it was quick and easy!

Brionni had great customer service skills and made sure i was comfortable with the unit originally chosen.

Gave away my unit and charged me more for a smaller unit. Was being kicked out of home by landlord and this place took advantage of us in our time of need.

Brionni was a great help! Thanks for the great customer service!

Brionni is excellent!!

Brionni was great and very helpful!

Amazing service from Kristy!!

Good service. Kristy and Johnathan were both helpful. Only thing I did not like was my storage unit had jumping spiders. But thankfully Johnathan handled that. Still a little worried. I gave 4 stars instead of 5 because the the website should include all fee's or least in the email confirmation of the reservation I should have been informed of ALL fees. The office staff were awesome. However, I recommend going around spraying vacant units with spider/bug (both) spray or something at least 1 a week or so lol... Bottom line I would recommend this place!!!

Excellent service!!

After searching for a reasonable price storage unit, I found Public Storage. The staff was very polite and helpful in meeting my needs. The staff took their time to show me which storage would unit would fit my needs. I'm am appreciative for the help I received.

Kristy was wonderful! Very helpful and friendly. Made the experience very easy and quick.

Staff was nice property is decent. If you need a short term storage this place is right for you.

It is ok

I dealt with Toriano. He was very professional and knowledgeable. I had a very pleasant experience and it was an in and out process.

Kristy helped me find the right space and showed me how to pack my items correctly so I could stay in my budget.

The staff was very friendly and the process was simple.

Toriano provided excellent, personable service. I'm happy with the location of the storage facility as well as my unit. Starting a new account was 21st Century, smooth, and easy. Thanks!

Manager is nice. Didn’t have what I needed but found one close by and called to hold it until I got there.

Wonderful!!!!

Is there a dumpster on the property?

Toriano was amazing and helped make my move in very easy!!

Amanda and Toriano were so helpful and great at customer service

Great services today while making my payment the managers were awsome & quick.

Came in inquiring of prices, Miss Amanda was very eager to help me! When I get a storage unit in April, I will be going back to see Amanda at public storage!👍

Amanda was a tremendous help in getting me in my unit.

Amanda was awesome in informing me of another unit to downsize and transitioning into it. Thanks Amanda!

Great customer service. Amanda was great and the units were nice, clean, and affordable. Very happy with my choice.

Keyona was awesome

Keyona was great. Took her time to answer all questions. Worked directly with me even though there were other customers waiting.

Great 1st storage experience! Keyona was great an made me feel my belongings would be safe and secured! Highly recommended!

The staff, Keyona, was extremely helpful and informative when I rented my space (not to mention very nice). She explained everything in detail and was instrumental in me deciding on this facility and location. I placed one call since to ask a question and spoke with the Property Manager, Amanda, and it was answered quickly and accurately. Regardless of the amount of time I will need this space, I would most definitely rent storage space again at this location in the future. It was great to see staff that actually cared about their customers and for that I really appreciate you all. Thank you!

Keyona was very professional and knowledgeable when helping me choose a storage unit today. It was a pleasant experience and I highly recommend Public Storage to others due to their reasonable priced units and great customer service. Thank you!

As a current customer I am pleased with this Public Storage service all around. Keyona did a great job showing me to my unit! Keep up the great customer service Public Storage!!!!

You have to buy their lock. Spaces are not appealing. Overpriced.

Kristy was very informative, and made the visit and transaction one of the greatest pleasures I've ever had the pleasure of being a part of. Thank you again for all your help, looking forward to a great future!

Very impressed . Staff is amazing here . Such a good experience. Thank you Keyona .

Keyona was very professional very nice and it was just a great and quick

Keyona was very polite and very informative. She made renting a storage space very easy.

Keyona was amazing. She gave me great customer service.

KEYONA was great...fast and easy check in and great personality...👍👍👍👍

The staff were very friendly, patient and helpful

Well I don't have much to say about the property because I wasn't at all that impressed with it. There was too many spiders for me. I was only able to get a unit because your employee Keyona showed me 250 units. It was hot that day and the spiders were everywhere and so many of the units looked crazy but that young lady was nice and courteous with me the whole time and she showed me unit after unit after unit until I FINALLY found one that I could stomach. She could have got frustrated after that first hot crazy hour of looking but she kept with me and was soooo nice, too nice if you ask me and I really really really appreciate her patience. She was running around in all that heat trying to fix things and make things work...I was very impressed with that young lady. She made my day more bearable than it would have been had I gotten someone who had had enough of me and was impatient and ready for me to make a decision. You really do not find customer service that good anymore so for that I was grateful.

O my god Amanda was sooo Amazing this is by far the best customer service ive ever had she is so professional and caring She needs a raise

Amanda was super helpful. I will continue to use her facility.

Please don't do business with Public Storage. There is no one I have dealt with who wasn't rude and the locations are filthy. We don't normally have items to store - this was a one time thing. I will never do business with them again.

Amanda was soooo helpful and nice! I'm from the Bahamas and she treated me with the kindness that we give to tourists. Thank you Amanda, I'm going to stay with your storage for years to come. Thank you!

Este lugar no me gusta nada xq encuentras todo de segunda manoby bien caro más caro que ropa nueva

Great Customer service from each of the ladies!! Shout outs to Dee and Kayla B!! Hope you get this!! lol Thanks again!!!

Great price

Easy, fast & cheap. Ask for Kristy because she gets the job done 🙌🏾

Excellent service by Kristy!! Prompt and courteous and values your time!!

Kayla is the best one she's great and she fine asf 💯

Friendly staff

Amanda gave great customer service and was knowledgeable about the storage!!

Nice staff and location

Nice friendly staff at the location!

Clean storage and easy access

Very helpful staff.

Excellent service and nice staff. Staff was very friendly.

Great service!

Very helpful!!

Everyone here is really nice and easy to work with.

Very helpful!!

Very helpful

wonderful service!!

Kristy is very professional and always helpful. She always answers the phone with a cheerful voice. She knows me by name and I have also seen her greet other people by name. She is an asset to your team!

Wonderful service! Kristy was very helpful!

Kristy was so nice and helpful with all our questions and concerns...awesome customer service!!!

Kristy is fabulous!!!! Greatest customer service around.

Kristy is the best public storage women ever! When you come in she makes you feel at home

Cameron and Kristy were very helpful and super friendly. Will definitely use this Public Storage again!!

Great rates

This is my 2nd time renting a storage from Kristy and both experiences have been awesome!!

Great sevice

Kristy is a very nice person, excellent customer service

I had such experience when I was there. Kristy was very helpful and I would not know what to do without her.

Cameron and Kristy provided great customer service. I was, also so thankful for you all being open on Sunday.

My experience with Kristy has always been awesome! I have been a Public Storage customer since July 2013! She has always been extremely helpful and makes sure that I am aware of any situations with my unit!

Kristy and Iresha great customer service

Great service from kristy and the gang

Cameron is awesome!!!!!! Perfect service

Iresha helped me very friendly. A little more than what I wanted to pay for two weeks after extra charges but friendly experience.

Kristy is awesome!!! Very clean environment

Super friendly staff! Kristy and Sierra are absolutely phenomenal! ❤️

The service was great. Kristy, Ally, Cameron and Cherelle have been very helpful.

Allison Lynn was awesome got me everything I needed and more!! thanks for the upgrade recommendations and the curious service

Went in looking for prices.Cherrelle provided great customer service. Definitely will come back and store. Great box specials too!

Excellent service provided and property was well kept up. Iresha helped me find the right size space to store my items. Would recommend to friends and family.

Iresha was very helpful. She has excellent customer service skills and is extremely knowledgeable about her products.

Kirsty was vey professional and help me pick the best Storage unit! She need a raise!

Kristy was very helpful and effecient in helping me get a unit before leaving school for summer. Highly reccommend!

Kristy was very helpful. Excellent customer service, made the process very easy to understand. Very professional and friendly.

The ladies are very helpful and the facility is nice. Evrtyone is very nice and easy to ge t.v. along with.

Kristy and Halie are the best! They have the best customer service that I have ever endured!

Kristy was professional, informative, and very helpful. Her pleasant demeanor made that part of my moving experience a breeze. If only all customer service employees counld have that kind of attitude!

Great customer service... Kristy the manager was very sweet as well as helpful, love her personality. I would recommend this location to anyone.

I came in to pay my bill at this facility and i was treated with exceptional care. Haile made my day with her excellent customer service. I hope management of that company really recognizes her effort although effortless, and has other employees follow in her steps. Thanks Haile

Was very patient! Iresha and Kristy were very helpful.

Kristy was extremely helpful throughout the entire process. She helped us get what we needed and get back to our business in no time what so ever.

Excellent service, was very easy and fast!

Kristy is a great employee very helpfull great customer service...

Thabks kristy been very helpful

Kristy was so helpful and made our experience quick and easy!

thank you for everything. I feel very comfortable and safe leaving my vehicle on site.

Brooke and Kristy are so sweet and friendly lady's

Kristy was great! Very helpful!

Brooke is Amazing she help me out a lot. She acted like she knew what she was talking about. I would recommend her to anyone.

Very professional would recommend to my family. Thanks

Super, excellent customer service

Awesome customer service! Friendly employees! Highly recommended!

Amanda was awesome

Quick and easy! Thanks for the help

This location is very customer friendly. Easy check in

Ms. Kristy was very friendly and nice. She explained everything to me and made sure I understood everything. The place was very presentable and clean.

Great expierence, Kristy and kristin are the best!!

This is a really great location. Kristy has always been nice and helpful. Would recommend to anyone!

Best employees ever....very friendly and always helpful

Enjoyed renting here. Iresha helped me get moved in with no problem.

this place has been exceptional . No problems yet to report. very quick and knowledgable .

Very helpful

We needed assistance FAST and Kristy with Public Storage #24202 was right there for us! She was able to provide storage space on the same day, immediate follow-up phone call for our request and we were unloading our 'stuff' within an hour !! I highly recommend this Public Storage facility at 4605 W Market St, GSO !!

Amanda and Kristy were amazing!!!!!

Amanda and Christina were faaaaaaaabulous!!!!! :)

Christina is special. Love her

Shonta was extremely helpful in finding me just what I wanted and needed. The personal care and professionalism was the best. Highly recommended. Joe

The staff members were very helpful and friendly. There were two young ladies there, the name on my receipt is Maneika. Thanks Public Storage. The price and location was just right.

I had a great experience at Public Storage. I arrived 30minutes prior to closing time and they still took their time to show me the storage space to be sure it was the right size and to get all my paperwork filled out correctly. Ms.Maneika made sure I had a great experience and that I understood everything. I would recommend Public Storage on W. Market to anyone I know looking for a storage place.

Ms. Bridget and Ms.Maneika they we very nice and very helpful and friendly they also didnt rush to get out of there hair or faces. They took me out to see the storage to make sure thats the one i needed and also told if i need more space to just let them know and they will change it for me. But another than that i will send anyone i know who is looking for a storage the Public storage on west market anyday!!