Public Storage Self-Storage Units at 4605 W Market St, Greensboro, NC

Getting a unit was quick and easy! Keyona was very professional and informative!!

Keyona was a great deal of help. What should’ve been just a 10 minute visit turned into a great an informative conversation. 13/10 service.

Great location, clean and secure storage units with good hours

Great place to store! Keyona is the best!

Great experience with Public Storage yesterday! Keyona was very helpful and knowledgeable. I was in and out of there within 20 minutes and that included viewing the unit. The facility is super clean and organized.

Lions is the bomb! Not only did she make a change for me to a larger building, but also got the refund from a smaller unit funded back to me form another facility. And her customer service is the best, with a great smile!! Great work Kiona!!!

I love coming to this Public Storage! Keyona always takes great care of me. Anytime I need anything or have questions they are always so helpful. 10/10 would definitely recommend.

Good storage area for the price. Sometimes the Wi-Fi doesn't work for the gate. There's only one way in and one way out and both ways share the gate. So if somebody's sitting at the gate to exit you can't get in till they exit and vice versa

Very polite and helpful. The manager answered all questions and explained everything she was going through in detail. I was very satisfied with the knowledge and customer service she had.

Easy move in process and good customer service

Keyona was such a great help, took all the pain away by helping me set up in store!

Keyona Thank you for all your help we appreciate you

First off Keyona is amazing she was very patient and kind with helping me with my reservation. I'm very happy that she was there,

I love going to this public storage the employees are so nice and helpful!

Public Storage W. Market is amazing... primarily bc of their wonderful staff member, Keyanna. She's super friendly but also takes pride in her work and is so helpful, always going above and beyond to make sure your concerns are heard and addressed to the best of her ability. If you have a problem, stop by and chat with her! She will work with you as much as she can, and truly shows that she cares about clients... which I haven't found to be a common occurrence in storage companies. Definitely recommend!

I got there the lady was sweet and she explained it all I got my unit and got moved in it in like 2 hours tops

I never had so much fun 🤩 and joy storing my possessions with the friendliest person was beyond professional and genuine especially Keyona’s beautiful smile and engaging energetic personality. The process was beyond easy!!! Thank you so much Keyona!!

Keyona was very helpful!!!

Keyona was excellent working with this morning! She got me in and out and had a very warm personality. She’s awesome.

Once AGAIN they are raising their prices! Almost $180 a month for a 5x10 is absolutely ridiculous. I’m moving as soon as possible, I will not waste another penny with this company. They don’t even pick up the phone. There are much better & less expensive storage facilities, do your research unless you would rather have this company increase your rent by $30 every other month!

Great service, professional, also completed everything in a timely manor… most definitely recommend.. and she can type really really good which also help with speed of service and accuracy. Thank youuuu for being kind and knowledgeable

The lady at the office was extremely helpful and polite. We moved into a smaller unit and it went very smoothly.

They never answer the phone when you call them but miss a payment and all of a sudden they know how to pick up the phone and call you. Sorry excuse for customer service I’ve ever seen.

Highly satisfied with the services 5 stars

Amazing service!

Thank you so much Keyona for all your help

Julie was very professional Thank you!!!

Keyona!! Thank you for your help!

Being able to complete the move in process was very seamless and online step by step instructions very user friendly!

Keyona customer service was impeccable I couldn’t have asked for a better experience thank you so much!

Tyrell is always super helpful! Understandably there always comes a lot of stress with moving your things and making sure everything is situated but on several occasions Tyrell has made the process super helpful and answered any questions I️ have!

I just want to say thank you to Keyona and Kila because they saved the day today!!! After speaking with several people and getting the run around about our unit which had been open for several days, everyone we spoke to said they were getting it taken care of and they did not! (customer service) After speaking with customer service on yesterday 5/15/24 they told us we had an appointment for today 5/16/24 and never sent any information to the location to acknowledge the appointment . They just happened to be there when we arrived! No one told the manager, who had been out of the office since last week about the situation and nothing had been left so that she would have known. The ball was dropped but thankfully because of Keyona and Kila we were able to get our unit back secured properly and have a peace of mind!! Thank you so much!!

Keyana is the best girl, patient and happy to help anyone

Public storage is ripping people off and taking there money! I have had public storage sense January of last year and I was originally paying $100 and went up $50 about 3 months ago and now it went up $19 more. I'm paying $169.00 now for a 10x15. I have already started looking for another storage. This is ridiculously high and I will be telling friends not to go with public storage because it raises its prices every so months. I have looked up other storages and there way cheaper half the price than mine. You want public storage your going get it for a cheap price in the first few months and than it's going go up every so months after that so just beware for new prices, it's just going keep going up

After a public storage location in Fl was having issues giving my family permission to access the unit today the lady that was working here at the desk was extremely helpful, kind and friendly even though I was in a bad mood and even got me to calm down and the phone numbers to upper management I have been asking for

At first my experience was unpleasant because of the manager at the e cone property unprofessional but when we went to the o Henry location Quanna was a tremendous help and very professional as well as the manager at w market location

This is my very first time having to use a storage facility. Enrique was great!! Professional and quick service. Highly recommend!

I have two units with them. One is for a vehicle and the other is a unit. Last month they raised my 79.00 car space to over 200.00. I was told that I needed to bring my car back up to legal status ( inflate the tires ,etc. and they said once it was done my rate would return. I went and did what they requested and the manager at the site said I was good but my rate has not gone back to the 79.00 like I was promised 😤

Convenient location, fast and friendly service by Kyana, was given the opportunity to view and select a unit which she promptly swept out. The whole process took a little more than 10mn.

Cant talk to a real person & a scam

Keyona was such a great help! She was very knowledgeable.

False advertising as it pertains to promotions

Tylikia was very helpful

Thank you tylikia

Ty was very helpful and courteous

Public storage is a great place to store vehicles. Nice and clean. Thank you Ty for the hook up. Much appreciated 🙏

Thank you public storage. Thank you Ty for all you help.

10/10 experience. The staff is great!

Keyona is an awesome customer service representative. Provided me with outstanding service by making the process quick and easy.

Thanks Ty for you help.

The process was pretty fast and easy. Literally takes no longer than 5 mins. Traveled from NYC, & everything was ready as soon as we arrived. Was given all the necessary instructions, no need to deal with others, got in & got out. Really loved how smooth and easy it was. The storages seemed good, & im confident everything is safe. Plus, you have to opt for insurance anyways. My only con was the mishap in the deals being offered. The website is for all locations, & not all deals may apply to all. Takes a bit of navigation but all good.

Keyona was perfecto today! Got me in easy and smooth and good energy.

I have been to some *** places and Ty is a very sweet and a very funny property manager. I love her energy.

Ty was so nice she really like helping me with my issues. You go girl!!!🥰

Ty was very nice and help me with all my moving needs

Ty was very nice

Easy and fast rental process Keyona was very helpful answering all of my questions. Much thanks 😊

Catalytic Converter of my car was stolen while I stored my car there. See pictures. (Pictures provided from the inspection that my insurance did before the repair). I cannot describe how terrible and unsecure they are!!! I used closed storage for my stuff and open parking spot for my car to store while I am gone out of country for a research. Anyway, when I came back I got my car first and it was making a terrible huge noise when I hit the gas pedal. Next day I took it car repair shop for an inspection. ANd they said my Catalytic Converter is stolen. I went back to store to inform them but they did not do anything. Plus the insurance they provided did not do anything. The store director was so rude and took me out of store because she did not want other costumer to learn what happened. I had to call the police and have a report and go from there. They will say that they have cameras all around but do not believe them. Their cameras do not see every storage and car storage spot. Carefully read The insurance they suggest you to purchase because it is very specific and do not cover many things. Please consider what I experienced with them before making your choice Because it can cost you a lot at the end.

Tylikia, thank you for your concern and thank you for your help. And thanks for being very attentive to help me in my situation. God bless you thanks.

Young lady at West Market st location was very pleasant and professional.

Received amazing customer service from Keyona, she was able to answer all my question and was very accommodating. Definitely changed my day around!!

Keyona, delivered great service. Showed me my unit and gave me all the info.. very easy to follow directions and showed me items I needed for my move.

Keyona was great with customer service

Until now we really haven't had any issues. But we are close to removing our belongings and now can't get ahold of anyone. Overpriced for sure but that's the way of the world now. What is extremely frustrating is leaving 4 messages since Friday and no one returning our calls. They never pick up the phone. Someone needs to return Benjamin Wards phonecalls ASAP.

I really like the place the service from Keyona was great.

Henry did a good job helping out, good service!!

Little hint DONT GO HERE... I have owned my unit for less than 6 months and they decided to be greedy and HIKE MY RATE BY OVER 30%!!!!!! i understand a 3-5% rate hike yearly, but considering i got the unit in december and they dcided that i need to now pay 88$ instead of the advertised 67$ per month is rediculose.

Glad I decided to go in instead of purchasing online because Joe was great. Very helpful, friendly, and funny.

Omg Joe at Public Storage #4605 on w market st, Greensboro NC-is the perfect customer service representative. I went in today ( On a Monday) to pay my rent for my Storage unit as well as try to fix my Public storage app. And omg was he sooo patient n helpful. He changed my address, and took my payment. He went into my account, changed the email for the app because I'm a returning customer so the app was only showing my previous rental information, and not my current rental information. He then assisted me with the app. We hit a road block, so he called The Manager who instructed him very thoroughly. After we got the app working, he walked me to the gate- because now you can access the gate code thru the app- you don't even get out your car. HOW COOL IS THAT??? We got everything squared away and throughout all this, we had plenty of pleasant conversations. I like him. He is great. Because in this world, customer service has gone out the window, BUT JOE REASSURED ME THERE ARE STILL GREAT CARING, COMPASSIONATE EMPLOYEES IN THE SERVICE INDUSTRY... He's available to assist every day of the week, even weekends. Go by n check him out.... THANK YOU JOE....

The guy Joseph was great help he went beyond his way to help me thank u Joseph

The sales associate Keyona was very helpful.She was extremely patient and understanding. She helped me in reserving a storage unit and gave us the best fitting option there was. Her personality was very pleasant and she was well knowledgeable. I appreciate that she was not rude, she knew how to speak to a person unlike the others that I spoke with. I thank you again.

Keyona. provided me with excellent service today!! I am so happy to finally get a storage unit. Keyona and Jen deserve a raise!!!

OMG this storage place is at the bottom of the barrel use at yown risk the doors are week with evidence of some kind of infestation the place is practically falling apart