Public Storage Self-Storage Units at 3743 Battleground Ave, Greensboro, NC

They have gotten really expensive and gotten rid of all their staff, the office area is pretty much gone. Also, they only have a couple of flat carts to haul big stuff around and they are always in use. Recently switched to a different storage (Bee Safe) because we got a bigger space for much less money and much better service and facilities.

Being able to complete the entire process online made it a piece of cake!

I have never had an issue with my storage unit, but the pricing in the last five years has raised so much that I can't continue to afford it. My 10 x 20 storage unit (w/ Insurance) went from $117 a month to $341 a month. I'm getting to the point where I can move out from roommates and be able to have my stuff out of storage but I can't get myself ahead if my bill continues to rise. I went to go talk to the front desk today to find out that it's a machine that you talk to, not an actual person. That's new to me! Then I come home to use the website and they have a chat box. "All agents are currently unavailable." I'm gonna try calling, but WHERE IS EVERYONE THAT WORKS FOR PUBLIC STORAGE? This is ridiculous to try to get in touch with an actual person. Why is my bill rising so much when you don't have any employees to talk to? The only recent time that I spoke with someone due to one day late payment because I forgot to update my new card... but again, Can't speak with anyone when you want to reach out to them. I will be finding somewhere else to store my belongings. But I would really like a call from an actual person if this company reads their reviews.

Great management and super helpful. Luanne is awesome!

Luann is very helpful and takes care of the property. By far the cleanest storage area intown.

Love this place. Luan is sure helpful when we are here with anything we need! Our team appreciates the vlimate control when prepping for jobs and organizing!

Luann is amazing! I’ve used this location a few different times over the years and she’s always been fantastic! Highly recommend this location!

Luann was great!

Have had a unit here for over 10 years. Facility is always well maintained, clean and Luann in the office has always been very professional and pleasant to work with.

Luann was great from her setting me to getting my billing straightened out. I have been a customer of hers for 2 years and will continue using public storage because of her

She very helpful and friendly and always smiling.

Public storage has been great to deal with. Luann has taken care of and guided us through the entire process and made it very easy. Highly recommend this facility. Thanks Luann.

I have rented various size units at this location for 14 years. The facility is always clean, and the manager, LuAnn, is quite helpful and easy to work with. If I ever need another storage unit, I will rent there again.

Excellent service and facility.

Very convenient and Luann is always friendly and helpful!!

I lost the keys to my unit, and Luanne that works at the office was very helpful and kind with getting me a locksmith to come out asap. I will definitely be using this location again. It’s very well kept and the app makes everything very clear and convenient. Overall amazing experience and communication!!

Luann was extremely helpful! Keep me up to date with everything!

Luann was great, awesome service and super friendly. Would recommend to anyone.

Luann has always been super helpful, great location!

Luann was extremely helpful in getting my account updated made and preparation for my lock to be changed out due to movers losing my keys! So very helpful and efficient!

Luann is great. She has great customer service and has a smile

Have been a customer for many years. They sent me a notification that they are raising the rates. I’ll be cleaning out my unit and canceling.

There was an easy transition moving in, the property manager was super helpful as to how we were to move in. You pull up and park exactly in-front of the elevator where there are pulley's available, so it is completely easy the building is nice and cool and very clean. Totally recommend!!

Ms. Luanna Was super sweet.. I feel like my stuff is safe..Great place

I have friends with you at the storage facility Cornelius was very helpful and professional as well as pleasant thank you Cornelius..

This is my second storage unit, and I chose this one because of the proximity to my house. The woman at the front desk was super friendly and helpful, and she took the time to make sure I got exactly what I needed. The space was a little pricier than the one I was in before, but I like the security and location of this one. Highly recommended!

The experience was very good, especially considering I was moving from out of state. The staff is very helpful and courteous.

Great service

I have the pleasure of knowing Luann over several years. She always is friendly and professional which is much appreciated in the current culture of individuals, who lack the temperament to offer quality customer service! Public Storage is very lucky to have someone with Luann's skills. seinteract with the public.

Luann is a wonderful and helpful representative.

We had a wonderful experience with Luanne at public storage. We could’ve taken units at a different place that would’ve saved us quite a bit but Luanne was so helpful and it just seemed to make the most sense to go with the storage units that she worked at. Thank you!!!

Sierra was such a joy to work with. I needed help with my gate number and she was ready to help.

Great experience, customer service is not dead here. LuAnn is always available to speak with customers. Phone calls are returned promptly and someone is always in the office. I highly recommend renting here

Had a fantastic experience getting my unit setup today. It took me all of 30 minutes after I called down here to get a tour, lock, and paperwork signed. Sierra was super friendly and professional and answered all of my questions. Would recommend this location to anyone looking for quality service. 👍

Super helpful!

Great facility, very clean and easy to navigate. Joe was incredibly helpful and made the process very easy and fast! Over all 10/10

Quanna is the best!!!! She was super helpful, patient and nice. Amazing customer service and care.

I recently moved from Ohio, and Luann was extremely accommodating to personally call me, when a larger unit became available for my storage needs. A wonderful first impression of southern hospitality, she’s the best!

Great customer service! Very thorough, helpful, and friendly!!!

Unit was clean, well lit, and temperature controlled. Staff was friendly and helpful!

Luann Smith is the best!

Luann was amazing! She helped me find the right unit at a great price! Lots of other places were sold out but Luann saved the day! She was friendly and helpful. A great asset to your team!

Nice orderly facility and Luann is always kind to us.

Facilities are nice and clean, staff is helpful and they provide carts for move in. 5/5

First time renting a unit and I couldn’t have been more pleased. Luann was so helpful with all that I needed and all in all I’m very happy.

LuAnn executed exceptional customer service. She showed me what sizes/space was available For exactly the items that needed to be stored short term. She was patient and walked me through the entire way. She was great. The facility was clean and security tip notch. Highly recommend this place. :)

Lou Ann has helped me and my family for 4+ years with storage needs. I also use this location for work. She is the best person to work with and we recommend her specifically. When moving it is so stressful and she is great with giving customers solutions. She pays it forward by giving suggestions that will help you solve dilemmas. Thank you!! Aimee

Luann was very helpful with all of my needs. I really appreciate her help with all of my stuff during this trying time.

Luann was helpful the units were clean and the process was easy. 10’s across the board.

The customer service Luann provides is impeccable. She was so helpful with all of my questions and concerns, she really did make the whole move in process so easy.

Nice clean place

Great location and access. LuAnn answered all our questions and gave us helpful advice on storing our items.

Safe, secure, and great people. Really feel comfortable with the location and storing my valuables. Angie was a great help in deciding what we needed to meet our needs.

Luann is the best! Thanks for all your help!

Great customer service and we’ll maintained units!

The Best in Customer service!!! I have been shopping around for the most affordable and reliable storage space for weeks. LuAnn was so competent and very up to date! I feel like I can trust this facility and I am happy with my decision Thank you , Public Storage !

The storage facility is well kept. Luann is overly helpful. 5 stars all around from the manager Luann’s helpfulness through out the whole process to the building’s location security and cleanliness.

The building is safe and secure and in a good part of town. Luann is overly helpful and kind. She goes above and beyond for her job. I feel comfortable leaving my belongings here. Very hassle free!

Moved out after major price increase at 6 months

A very pleasant experience. LuAnn, the manager,was most helpful.

Luann’s help was much appreciated. 5 star customer service.

The facility is very clean. There is an elevator and carts to help with your move in process. They have multiple unit sizes for everyone and the manager luann is extremely helpful.

Clean well lit very secure.

Safe secure and clean property. Friendly staff! Best storage in Greensboro. Right off the ew 840 loop.

Luann was kind and explained how the process works and answered all my questions. The facility was clean and organized. Good choice for storage.

Always helpful and friendly! Super clean and well maintained. Great location and not too much traffic. Safe neighborhood, safe and secure building. Clean bathroom on the property is a plus!

Excellent advice and service from LuAnn at the Public Service location. She helped me pick out the appropriate size unit and explained everything very clearly. Thanks LuAnn!!

Great customer service

Enjoy the climate control units.

Friendly service, LuAnn showed me the different irons and helped me get the right one, was also allowed to choose which unit I wanted. Very friend staff, wood recommended this location to anyone

Luann is very helpful with all of my needs. The facilities are nice. Would recommend to family and friends.

Great company worked with me gave me great prices would not use any other storage company 1,000,000 stars across the board :) thank you

Excellent customer service and quick & easy rental process! Thanks!

Facility is impeccable. Luann is fast, efficient, and helpful. The units are clean. All in all would recommend.

Amazing customer service! See Luann for all of your Storage needs!!

I've utilized Public Storage for ten years, various sizes and locations, and ALWAYS receive professional, competent, service, and the facilities are always well cared for, and this has given me peace of mind, knowing my stuff is safe and sound! Two thumbs WAY way UP!!!👍👍

Luann is always very attentive to my needs. She makes everything so easy, along with always keeping the units clean and the provided moving carts the whole process is a breeze.

Great location, clean, safe and well managed. LuAnn, is very friendly and helpful.

Love the air conditioned spaces. Wouldn’t store anywhere else.

Great service e and location.

Julie was awesome and went out of her way to assist me. Great team member...

CeCe from Battleground & Megan from W. Market Street were amazing!!!

Cece from battleground and Megan from W Market St were so polite and really helped make the process of buying a unit go smoothly. I definitely recommend and the service was great!

Cici was great. Very attentive. Great customer service. Would deff recommend. Thank you

Great sale prices from time to time. Secure location.

Clean good location friendly staff reasonable hours good experience

Cece was very helpful and knowledgeable. Very good service! Thank

Friendly staff. Clean facilities. Easy accessibility.

Luann was friendly and inviting not to mention helpful. Move in process was stellar. Would recommend to a friend.

Luann has been great over the years

Luann is always pleasant, units are always clean, process is always easy.

Luann, the Manager, provided outstanding customer service today! After her warm and professional welcome, she immediately showed me two units; one of each of the sizes I was considering. Both units were exceptionally clean! She then presented the benefits for each one, including special pricing. After I decided to reserve a unit today, she covered every possible question and concern, such as hours of access, elevator code, lock operation, insurance, loading carts, parking, and security! I am very pleased to secure this amazing climate-controlled storage unit, and work with Luann in the future! If possible, I would rate both her and this facility higher than a “5!”

Facilities are clean, furniture carts provided easily accessible and luann made our move in process seamless.

Location is always well kept and luann is always very helpful, ive never had any problems.

Great storage facility and Luann at the front she was a great help and truly the heart of the place

The whole process from start to finish was very easy from booking a unit to moving in, luann made sure to make that the easiest process. The facility was also very clean and secure.

The provided carts and awning to protect from wind and snow makes moving in a breeze, the facility is always clean, luann is always a pleasure to work with and it alway very accommodating to our needs and makes the process very easy. I would recommend storing here to anyone!

Luann was very helpful in finding us the perfect unit at a great price the units are very clean and the process was easy.

Luann was very polite and the process was quick and easy.

Luann gave us the hookup! Super cheap climate controlled storage just minutes from our home. Facility is super secure. Very courteous and helpful.

It was easy to load and unload our belongings with the use of provided large pallets and the huge covered area that blocked the wind and weather, which I liked very much. The interior was clean and dry and I never worried about safety. As far as service, Luann at the front desk was always a pleasure to work with. She was always pleasant, helpful, and I thought was a huge asset to the company. Kudos to her!

Pleasant staff and the facility is very nice!

Luann is super friendly and very accommodating. The units are spotless and the process was quick and easy! I would recommend storing here to family and friends.

Brionni was a joy to work with and made the process so easy for our family. Looking forward to moving in!

Brionni is ABSOLUTELY wonderful! Very helpful and knowledgeable and made this experience very easy!

Brionni has been exceptionally kind and helpful And VERY HONEST which I APPRECIATE.

Fantastic experience getting set up to rent a unit. Brionni was incredible to deal with; very professional and knowledgeable. Unit is perfect. Thank you!

Brionni...excellent..very friendly helped with up grade because we had more things than we thought

Brionni was amazing she went over my rental agreement in a way that I understood everything. She's an asset to this company.

The property manager and the representative that set up our account and showed us the unit were both very helpful and kind. The unit was clean and competitively priced. I also love that it is on our side of town (there aren't many in north Greensboro).

Nice location and the manager is really nice and knowledgeable. The building is always clean, overall a great place to store your items!

Great service

Great facility. Large hallways and doorways.

Upon seeing the ad for a 10 X 25 storage area at 50% off, I contacted Public Storage (LuAnn) for details. LuAnn clearly and efficiently answered all questions and showed us the rental unit. In less than 30 minutes, I had my needed storage unit..LuAnn was kind and helpful.

Only had this unit from Feb to June 2018. Was quoted 35.00 a month but when we arrived they said that unit wasn't available and gave us another that cost 50.00 instead of 35, the insurance on the unit is not a pay once thing, it is charged every month on your bill and is not optional. We were also charged a late fee almost every month because of when we got paid, we got paid 2 days after the rent was due and the same day we got charged, they then yelled at me saying it was non negotiable and I should have read the contract, however I reserved the first unit online, when we were given the second unit the contract was given to my mother and not even shown to me. Also I should have known better but when we went to the place to rent the unit a water pipe had busted outside the office I didn't think of it at the time, but surely enough by July they were trying to jack up our rate from 50 to 75 a month to cover upkeep to the place. Needless to say we bailed after that, and even after we left the manager was still calling us, harrasing us as well as threatening us. I will never get another storage unit, I'd rather burn my things and start over from scratch every time I move.

excellent staff, luann the manager is always so friendly and helpful. she keeps her property very clean and made the move in process very simple for us.

Luann is very sweet. She keeps the place clean and customers happy

Came to look at a space for my mother since she is moving in with us, and we need somewhere for her furniture. The manager was very helpful, and I’m happy the space is climate controlled. I will definitely tell others about the facility.

Luann made the move in and application process very quick and easy. She helped us with all of our concerns. And the units are kept very clean and tidy. I would recommend public storage on battle ground to all of my friends for their storage needs.

Went to get packing supplies at the property and Luann was great recommending what I needed. She also made sure I got the best deal on exactly what I needed.

I was very impressed with this property. Clean, well-lit, secure. LuAnn was very helpful and answered all of my questions. I am looking forward to storing my property here

At the last storage place I went to, mice got into my unit and chewed up my things. However, this is a very nice facility, and the location and price helped me out in a bind. Luann at the front desk was very helpful and I would recommend Public Storage to anyone with short-term storage needs.

Have had the unit for about 5 months now, have only been late on paying for it by about a week or so after the due date because of when we get payed. Even after 5 to 10 days they have already drilled our lock off and are threatening to sell our things. So then everytime they do that we of course have to buy a new lock. No understanding when it comes to them getting their money, feels like we are renting storage from the mob and they are coming for our fingers next....this storage place is rediculous.

Very clean storage spaces.

Great facility! I've used this location now for 3 different units over the last 15 years and I've never once had an issue. Luann is the most pleasant and helpful!!!

Nice and clean. Lots of stuff to pack with available. Manager knows her job well and make things easy.

Great service

The property is very clean! And the workers here are very helpful!

Great service clean site friendly staff

I needed space on short notice and Luann was able to accommodate. I co uldnt be happier with the outcome and.will only deal with Public Storage and Luann in the future.

This place is beautiful and the staff is friendly.

Love it! The property manager Luann is always friendly and helpful, the place is always clean and inviting. Never a bad experience! I'd highly recommend renting a storage unit here to anybody.

Great facilities, super clean and luann is super friendly and very helpful!

Great storage experience. The property manager is very knowledgeable and helpful. The property is extremely clean.

Is the closing time for the office or are the units closed too?

Very clean facility, excellent customer service, great location, very convenient setup. Would recommend this facility to anybody with storage needs. 5 stars!!!

Very clean and well maintained facility. Staff is very friendly and helpful.

Clean easy secure access, rarely crowded load in, load out. Market prices for wide variety of storage units on 3 floors.

This is the 1st time I ever had to put anything in storage and I am very impressed how clean this place is - using the indoor climate controlled units is perfect

Manager David never respond on my voice messages.My tools was stolen from storage and I have questions regarding robbery .Everything was recorded on camera but no help from staff or management at all.

Safe storage, but pricey and they raise their rates a lot

Came in to rent a unit due to moving, spoke with Kayla, extremely nice person answered every question I had and even some I didn't not have. Took he time to show me different size units to help me make the best decision for me. Highly recommend renting a storage unit here

Great friendly staff and Very clean facility!

The manager, Luann, is always helpful, caring, and considerate. She keeps the entire area clean and always ensures there are carts available for customers to use.

Very c!ean facility!

So much more than expected!! Great prices, clean and Luann is great to work with. Thanks!!

Staff is very nice and kbowledgeable. Location is very clean!

Very clean and nice facility!

Very clean facility and knowledgeable staff!

Great friendly service!

The facility is very clean and everyone is very helpful!

Great performance and and a great attitude need to work here for good

Dani was exceptional and very professional. She handled my needs in a timely manner and even allowed me to come for my appointment with short notice. She was friendly and personable, she made me feel very comfortable and like I was an appreciated customer. I definitely recommend Public storage and ask for Dani! :-)

Excellent service. Clean facility. Reasonable rates. Helpful staff. Never any problems. Terms of contract clearly explained with great advice. Wouldn't choose any place else to store my belongings.

I have loved the service we have received from LuAnn. They have made our efforts at moving and down sizing a much easier experience thean we had expected

Great facility and the service from Cierra was perfect!

The Public Storage located on Battleground has been nothing but a great experience since I rented a space the first of the year. Luann is a great help, and a pleasure to talk to. She has answered all my questioned to my satisfaction and greets me with a friendly demeanor every time I see her. I highly recommend using this Public Storage facility if you're in the market for one! Preston

Lunn is amazing. She has the nicest and cleanest facility..would recommend this place to anyone.

Great service by Luann.

Luann is great! She is very friendly, nice and helpful! Everything is clean and convenient. I'm really glad I chose to get a unit here!

Five star customer service and a nice facility!

Great place! Clean and safe. The manager, LuAnn was outstanding- friendly, on top of things, and very professional. She took time with me, didn't pressure me, and was very helpful in explaining how things work. I would definitely recommend this to a friend.

The place was extremely clean. The service was really great. Luann was very helpful in finding something for me.

Great service from Luann. Great customer service in general 10/10 would recommend

Great service

Clean and I like it

Very clean facility and nice staff.

Great customer service. They have costco sized flat-bed carts that make moving in and out easy. No schlepping required.

Samantha was so friendly, thorough, and helpful today while renting our new storage unit on battleground avenue. Great experience!

The ladies here really are experts. I would recommend them to anyone.

very friendly staff and helped me find what I needed! definitely recommend!

Had a very pleasant experience Allison was very helpful and very polite. I will recommend to all friends and family

Great facility and outstanding customer service..

Had a very pleasant experience today at Battleground location. Ms. Allison was very friendly,knowledgeable and helpful with my storage needs. It was a very smooth process and i defintely will recommend to my friends and family that Public Storage should be there first stop for storage needs. Ms. Allison provides the kind of help and advice for customers that is very RARE these days! Pleasure doing business with her!

I came into this store looking for merchandise and although the prices were not in my budget, Cherrelle showed enthusiasm and great customer service. She was very knowledgable and took pride in wanting to help.

Impressed with business. Looking forward to possibly working together

Allison was very helpful and made the transition to using a storage facility a good one.

Nice building, very clean, great employees.

Clean facility and friendly staff...

The property is alway clean very secure and I was very pleased with the service

08662-Cierra-great customer service Cierra was verry nice and we had a wounderful experience. Cierra had a respectful personality we loved her customer service she made us feel comfortable and relaxed. Thank you Cierra!!! Also i love public storage....Verry clean and secure...

this is an awesome public storage facility. the manager is the best. the property is all ways clean and secure. I give it 2 thumbs up.

Luann and Cierra have been great everytime I come to the property.

Came in to get some information on storage and the customer service was very well, property was very clean, and I would recommend to anyone.

The manager (luanne) was quick and had great tips. got what I needed.

Was able to rent a small storage unit from PS.. The storage was great.. Cierra, who showed me around was fantastic! Everything was explained well and she was very friendly. I would recommend this facility to anyone.

Excellent service. Luanne has been very helpful. Facility is clean and safe. Makes moving and building less stressful when the furniture is securely stored! Thanks Battleground Public Storage.

Great facility Luann was very polite I would recommend this storage to all my friends

Great facility and great customer service thanks luann

Lyndi is pleasant and persistent. And, very helpful.

Great Storage business. This location is a blessing : when I moved I needed a space close and convenient ( hours open for access ) . This location fit my needs perfectly. The site manager is very helpful, engaging, and efficient with the whole process. Clean, well lite, and temperature controlled. This company has several locations in Greensboro to serve the community, so if this location cannot fit your needs the staff can help help you at a nearby location. Louise Cregg 3 + years

The property is always clean and the customer service is great and helpful.

Great accommodations good prices excellent staff

Nice place very clean

Very clean!

Clean establishment and friendly staff. Great place!

Clean very friendly

One of the best in Greensboro

Iresha is professional and she made sure that i was still satisfied with our company's unit. The location is well kept up and the area is nice.

clean and secure facility. Well lighted. Excellent manager, Luann. Excellent service to customers. Convenient location.

Outstanding service. Property in nice. Storage unit feels safe and secure.

Great service

Amanda was extremely helpful when I lost my keys. She helped me restore a new lock and keys within hours.

Quick, no hassle, and friendly staff. Luann provided excellent service. The site itself is clean and well maintained. The elevators are a good size and there are dollies provided if you need one.

Facility is clean and secure, and agent (LuAnn) is friendly, helpful, and accommodating! Great customer service!

Great service. Clean facilities.

Great property manager- clean and safe location- wish Public Storage would would cut rates of long time tenants instead of raising the rates on them.

Luann is the greatest.

Have 2 units here. Very clean, well maintained and secure facility. Highly recommended.

...LuAnn is the best!....