Nice clean place. Definitely my first choice for storage.
I had a wonderful experience working with Ben for our organization storage needs! The Property Manager at Randleman Road, Ben, was able to work out any complex issues we had and ensure our customer needs were met. I highly recommend utilizing this location. Thanks for you superior service! - Dr. Pam
Ben is always helpful and informative. Always willing to recommend solutions. I recommend him very highly
Wish I could give negative stars. The property on Randleman Road is horrible. I’ve rented a space there since 2022. I didn’t bring bugs with me. I don’t know who or want is managing their property right not but they are absolutely horrible. I’ve called multiple times about their bug situation and have yet to get a call back. Please do not use this property as storage. I don’t know how other Public Storage locations are, but the one on Randleman Road is pure garbage.
Ben is nice, kind, helpful and the best!
Shout to Keyona for great customer service. I truly appreciate you. Thank you for taking the time out to explain everything to me.
Kila has amazing customer service! Thanks for everything!
Ben has been super helpful with our storage needs! Great location. Very clean
I had a great experience! Ben was super helpful and I’m really happy with my new storage unit.
Ben was helpful and friendly as always.
When I moved my belongings out on the second day of the month they still charged me for the full month. I was willing to pay a prorated amount for the two days. Other than that they’re crazy if they think I’m paying $110 for two days! Also, I had no way to turn the light on except a cord that was too short for me to reach. I don’t plan on using them again. I can find a better one that’s inside and with climate control (or atleast one of the two).
Ben was very helpful when choosing the right size I needed.
Team members.were courteous, professional, and informative Would recommend anyone to use their services!
Very run down on the outside and has become a blight in the community. Trees down that fell years ago. Busted utility units at the entrance. Cited for City Code Violations that have not been addressed. Complaints from the community have been presented to the front office, with little to no response. The corporate number is a recording that gives you the run around and you will never get a live person on the phone. Disappointing.
The place is overrun there is a tree that has been down for months. The manager states all she can do is reach out to corporate... Corporate is not responding. Be responsible in the neighborhood in which you do business
The employee was very informative and was very courteous about her customer she has good customers service thank you I appreciate you
Ty was amazing from beginning to end of reservation for a storage unit! She got me the best price and she was a charm to work with. Highly recommend doing business with her.
Public storage is a great place. They even made sure I got the unit that I wanted. Thank you Ben for all your help.
Outstanding application process took about 15 minutes.
Public storage is a great place to store precious things. Thank you Ty and Ben for all your help.
Public storage is an awesome place to rent. Thank you Ty and Ben for all your help today.
Public storage is nice thanks Ty for your help
Ben was very polite and helpful. Very nice property. in
I have had some issues with place over the years but but I can honestly say they hire the right people. Thank you Tylika for all your help today during this very difficult time Thank you for being such an amazing person with a great heart. You need a promotion. Frfr.
Ty was great and answered all my questions . Thank you
Ty was so amazing. She answered ALL my questions and care a lot about her property. It's clean and and well maintained. I think I'm gonna love this place.
When walking inside the staff member Ty was very welcoming and nice. She explained everything in detail and showed us our unit. Highly recommend this place and speaking to her for help.
Had an exceptional experience with Ty! She was professional, courteous and very funny. She made our experience fun and all we’re doing is renting a storage. Lol!
Ty was extremely professional and truly an asset as she made everything quick and easy. Thanks for being here.
Ty was so friendly and helpful. The location feels very secure.
They were very professional very friendly and I love the storage here. Thanks Ty
I really like Public Storage. Very clean and secure. Ben was very friendly and and informative about everything. Thanks Ben for looking out.
Thank you Public storage for all your help. Ty you are an amazing woman thank you for everything.
Public Storage is a great place to store special things. The property is clean and easy to access. The customer service was also great. Thank you Ty for all of your help. Look forward to seeing you soon 😊
very easy and very convenient with the app and self access! Ty was very helpful at the front desk!
Public storage is a great place to store valuable items that you want to keep safe and clean. Thank you Ty for great customer service.
Ben was professional to the 25th power,thanks
Public storage is a great place. Ty is so nice and funny.
Public storage is a great place for storing precious things. Ty was very nice and professional.
Ty was very nice and professional.
Public storage is a great place to store precious things. Ty has great customer service.
Public storage is a great place to store precious things. Ty customer service was great
Public storage is a great place Ty help me out a lot
Public storage is a nice and clean and secure place to store. Ty, the property manager, was very nice and helped me with all my needs.
Public storage is a great storage place. The property is clean and secure. And Ty has great customer service skills.
Public Storage is a great place to store precious items. And Ty was great. Very professional.
Ty was very professional and cared a lot about my storage needs
Ty was very nice and was very helpful with all my storage needs
Ty was great. She help me with all my storage needs. She needs to be here at this location more.
Ty gave great customer service
Ty’s great. Amazing customer service.
Ms.Tylikia Stokes is an amazing person. Her customer service is outstanding. I would recommend anybody to come and shop there!
Ty was so accommodating, she even walked through the rain to help me transfer my unit
The facility is well kept and I do not have an issue with moisture nor bugs/rodents.
I do recommend this storage facility.
👍🏽👍👍🏼👍🏿👍🏽👍🏻
I'm a new customer at Public Storage and I met Ty the customer service in Greensboro and She was very patient me and
.pleasant.
I came back to get information at this location, and Ben, Customer Service Rep, was at the front desk 👌 and he was also helpful tobmake this transaction easy. I haven't found anyone at Public Storage who hasn't been helpful.
Contactless / online reservation and check-in was flawless. Appreciate being able to rent a storage unit online and immediately get access to it without waiting for an office to open.
Nat ..Was very friendly and Great customer service. She helped out very well and very knowledgeable about what I needed. I give her a 5 Star rating.
Nat, was professional and assisted me with a smile. I will definitely use the service again
Natassia was very professional and helpful today!
Nat did an awesome job helping me today!
Natassia has very good service and on point Great service
Nat was great and wonderful. Nat was clear on ever and made me feel comfortable with purchase
Nat was very friendly & professional great customer service.
Made all my payments they cut my lock off and gave me a new one if your payment is more than 20 days late your lot can be cut off and up for auction had that much time they supposed to give you happy and friendly service when they about to take everything you own
Ben is awesome. Helped a lot!
The shop next door was very rude
Great place super friendly and helpful
Henry was so helpful. I received five star service when renting my storage unit. Thank you!
We called twice to let these people know that we were on our way to the store on Randleman road, knowing that we were going to be there just before closing time of 6pm and two people said it would be ok, to come on. Well, we got there at 5:50 and the employee on duty, or supposed to be on duty, said they couldn't help us, because the manager left for the day and they hadn't worked there long enough to take our money. We called to make sure it was ok to come on and TWO Public Storage employees, one male named Chris and another female employee, told us it would be fine to come on. Grrrr..... Two vehicles and people wasted their gas and time because of these liars and worthless employees.
Terrible company I’ve had a unit since February 20 20 it started it $36 a month and whenever they feel a wild hair they raise the price it’s now up to $85 a month with no warning they did it whenever they felt like it three times in the last six months they are opportunists and waiting for people not to pay it they just jack up the price hoping they can’t pay it so they can sell all these peoples belongings that’s terrible behavior