Public Storage Self-Storage Units at 3206 N OHenry Blvd, Greensboro, NC

Quanna was AMAZING! THANK YOU FOR YOUR HELP !!

Quick and easy move . The lock was waiting inside on arrival

Quanna is phenomenal, great customer service, very polite, helpful , absolutely luv her, nannette and Amanda love you girl an keep up the amazing work that you do sweetheart 😘❤️🤗😍💜🌞🦋🌻

Came in needing help with an issue I’ve had for quite some time and quanna not only helped me with my issue but took every step make sure I was satisfied and had a positive experience. Dont need storage often but when I do this is where ill come. Thanks Quanna.

Very helpful and great customer service! She was able to get me a great deal with my move in date

Teresa was super helpful and friendly today when I purchased my first unit as a college student! I am very appreciative of the service I received today!

Beware ! The storage facility on 3206 N O.Henry Blvd, Greensboro, NC 27405 is not worth the money. Their rates are too expensive because their storage units you can break through them. My storage was broken in on both sides. Their storage is not of quality. They do not want to be liable. Their mission and calues statement is not about the business but for their employees,

Quanna is the bomb! Very helpful

Do not use public storage! Especially on Henry O Blvd. in Greensboro, NC. They are expensive. They want you to get their expensive insurance. or your own. Not worth it! The storage unit is not durable. they broke through my storage on both sides. The attendant can steal your personal belonging. They took tables, chairs, and washer and dryer from me. File a police report. Call the police! Public storage does not want to be accountable. A storm pass by and when I was packing to leave with personal vehicle and storage truck was struck in location for two days! No help, the gate did not want to open.

Quanta was a great help to me and my mother Pamela Atkinson great job and I would recommend anyone to go see Quanna she’s a real customer service rep….Thanks again

Everything was easy and right on time. Excellent!!!

Quanna was super helpful cashing out my auction units

Thanks for your help Quanna!!!

Quanna has Great customer service! Thank you for helping with my move in!!

Quanna was very helpful and so sweet!

The manager is a godsend big place clean very helpful

Never had any issues with storing my stuff here. Very nice facility and manager is good to deal with.

Quanna had great customer service skills. Made this process comfortable and easy. Also, she did help me save some money. Oh PS she’s not texting while she’s helping you. She works off her phone!!!

I didnt get a storage building, i was with my brother. The way Quanna gave my brother customer service she deserves 100 stars!!!! AMAZING CUSTOMER SERVICE!!!

I came to rent a storage bin with Quanna and she was very nice. Quanna found the best deal for me. Being a college student with no help can be really tough! Im so happy we met her. Her words of encouragement will definitely stick with me for a lifetime! Thank you MsQuanna

Ms Julie was awesome!

Mrs.Quanna has Great customer service. She a very respectable person. Keep up the good work.

MRS.Quanna IS THE FREAK BEST her customer service is the best I have seen In year and this type of business......

Quanna was very great thank you for your help

Quanna has GREAT customer service!

Quanna has amazing customer service, she was telling my wife and I about the new rent by phone feature but we had to meet her in person! She was exceptional!

Quanna was very helpful getting me into my space

Quanna was really sweet and informative! We appreciate your business!

Quanna has amazing customer service! Thank you Quanna

I wanted to give this young lady a review yesterday but I was in between moving and had a lot going on. When I came to public storage I was angry because I had to get a unit due to unforeseen circumstances . Quannas smile and demeanor immediately changed my attitude once she greeted me at the door. She saw tears in my eyes and offered tissue.She showed me that she cared about me as a person and for that I’m forever thankful for her! I didn’t know what size unit to get but she definitely helped me pick the right one! We look on the computer and also went to a few spaces. I was so indecisive but Quanna made sure I was comfortable with my choice. While helping me sign the lease 2 other customers walked in and instead of her ignoring them she said I’ll be with everyone in minute. She has amazing customer service. No one felt left out and we all got equal care. Thank you for having her!!

I called up there and was approached by great customer service , Quanna answered every question and was very accommodating. She was very sweet and respectful. I almost didn’t want to get off the phone

Quanna is the best she is so sweet!

Quanna was very nice. She wanted to help but I was looking for something closer to home. She recommended us to west market street. 2 minutes from home what a steal! Thank you Quanna

Storage was the one major bump in the road on our move to NC but Quana did her very best to smooth out that bump. She worked hard at getting us a discount on our storage unit in the size we needed, despite the costumer service rep on the phone being unhelpful and sometimes rude. She was gracious, kind and helpful and it made us all feel very thankful for good people in the world! Quana alone would the reason I use this Public storage location again.

I would NOT rent here. Info given on phone and confirmation different from what we were told when we went into office to complete rental. Felt like we were being scammed. Enrique was abrupt, rude, and disrespectful. Needless to say we will not be renting here.

Currently renting a storage unit from this location. I did everything on the phone with a CSR. It’s only been 1 month and they are charging me $400 how??? The monthly fee stated to me hasn’t been honored as well as a late fee, lien fee, then to top it off they tell me the unit is up for auction this month. Please remember the main detail IVE ONLY HAD THIS UNIT FOR A MONTH!! Every CSR was rude when I called as well as the supervisor she told me I shdv read the fine print. In the country I live in or a rep is going over a contract with you over the phone theh sends you a link I’m trusting his word as an employee. Otherwise I would have went online and tried to do it myself. I’m currently waiting on a call from “someone” but I did just receive an email for a credit of abt $31 bucks I believe which is farrrrrr off from what it should be. On a positive note the property manager there is so nice and courteous, she has also followed up to see if anyone has reached out to resolve this. There’s not more that she can do but still she’s so nice.

Please do not rent a storage unit online from this location. They send you confirmation that your unit is ready but then you get there and they have a lock on your unit, the office will be closed because they do not follow the hours that are sent to you in the confirmation and to make matters worse customer service keeps transferring you back to the property that is closed. Horrible customer service experience.

My mom and I came to see a unit and we got such great help I felt the need to post my own review! Quanna was such a great help and kindly answered all my mothers questions.

Quanna was very informative and knows what she’s doing! She answered all of my questions and gave her best opinion! I truly appreciate her kindness and I look forward to doing business!

Quanna has great customer service!

Ty was really helpful, customer service was amazing, thank you.

Quanna has great customer service. She is always willing to help with that big ole smile… thanks for having her 😁

Quanna is amazing Shes Always willing to help

Quanna and Keyona were amazing helping me today

16 + yrs of the best of customers service associate in there

You will lose time and money if you try to rent from here. My unit had a lock on it already when I tried to move in. There was no one in the office for 24 hours. I have been on the phone with customer service and this location demanding a refund. They all say they will send it to their supervisor, and yet, the next person I talk to doesn’t see anything in the notes about a refund. This place is a total scam, literally ripping people off. This is not a business, just a legal, money stealing joint.

Did not honor the monthly price online when I signed up. When I finally decided to cancel and remove my items EVERYTHING was covered in MOLD and some items had water damage. My lock had been tampered with so the key wouldn't work and I had to rip the lock which was extremely easy to do. Terrible service, terrible price, terrible facility. I would give 0 stars if I could.

Quana and ms Julie , is so amazing , they gave me the best experience here thank you soo much

Great service helped me with any questions i had.

Quanta was on time and professional.

Thank you Quanna! You are sweet and truly amazing :)

Quanna very nice person helped me out and is vary good

I love the customer service. Very friendly and very responsive. The property always looks clean

I had a great experience with an amazing Public Storage assistant today by the name of Quanna. I had some technical issues that were resolved right away. I was apologetic about calling back-to-back several times with questions, but Quanna reassured me that it was no problem at all. I appreciate customer service like this and wish all companies had an employee like Quanna. Thanks again, a Happy New Customer!

Nat was great today! I experienced great customer service.