Public Storage Self-Storage Units at 3206 N OHenry Blvd, Greensboro, NC

I would NOT rent here. Info given on phone and confirmation different from what we were told when we went into office to complete rental. Felt like we were being scammed. Enrique was abrupt, rude, and disrespectful. Needless to say we will not be renting here.

Currently renting a storage unit from this location. I did everything on the phone with a CSR. It’s only been 1 month and they are charging me $400 how??? The monthly fee stated to me hasn’t been honored as well as a late fee, lien fee, then to top it off they tell me the unit is up for auction this month. Please remember the main detail IVE ONLY HAD THIS UNIT FOR A MONTH!! Every CSR was rude when I called as well as the supervisor she told me I shdv read the fine print. In the country I live in or a rep is going over a contract with you over the phone theh sends you a link I’m trusting his word as an employee. Otherwise I would have went online and tried to do it myself. I’m currently waiting on a call from “someone” but I did just receive an email for a credit of abt $31 bucks I believe which is farrrrrr off from what it should be. On a positive note the property manager there is so nice and courteous, she has also followed up to see if anyone has reached out to resolve this. There’s not more that she can do but still she’s so nice.

Please do not rent a storage unit online from this location. They send you confirmation that your unit is ready but then you get there and they have a lock on your unit, the office will be closed because they do not follow the hours that are sent to you in the confirmation and to make matters worse customer service keeps transferring you back to the property that is closed. Horrible customer service experience.

Quanna was very informative and knows what she’s doing! She answered all of my questions and gave her best opinion! I truly appreciate her kindness and I look forward to doing business!

My mom and I came to see a unit and we got such great help I felt the need to post my own review! Quanna was such a great help and kindly answered all my mothers questions.

Quanna has great customer service!

Ty was really helpful, customer service was amazing, thank you.

Quanna and Keyona were amazing helping me today

Quanna has great customer service. She is always willing to help with that big ole smile… thanks for having her 😁

Quanna is amazing Shes Always willing to help

16 + yrs of the best of customers service associate in there

You will lose time and money if you try to rent from here. My unit had a lock on it already when I tried to move in. There was no one in the office for 24 hours. I have been on the phone with customer service and this location demanding a refund. They all say they will send it to their supervisor, and yet, the next person I talk to doesn’t see anything in the notes about a refund. This place is a total scam, literally ripping people off. This is not a business, just a legal, money stealing joint.

Did not honor the monthly price online when I signed up. When I finally decided to cancel and remove my items EVERYTHING was covered in MOLD and some items had water damage. My lock had been tampered with so the key wouldn't work and I had to rip the lock which was extremely easy to do. Terrible service, terrible price, terrible facility. I would give 0 stars if I could.

Quana and ms Julie , is so amazing , they gave me the best experience here thank you soo much

Great service helped me with any questions i had.

Quanta was on time and professional.

Quanna very nice person helped me out and is vary good

I love the customer service. Very friendly and very responsive. The property always looks clean

Thank you Quanna! You are sweet and truly amazing :)

I had a great experience with an amazing Public Storage assistant today by the name of Quanna. I had some technical issues that were resolved right away. I was apologetic about calling back-to-back several times with questions, but Quanna reassured me that it was no problem at all. I appreciate customer service like this and wish all companies had an employee like Quanna. Thanks again, a Happy New Customer!

Nat was great today! I experienced great customer service.

Quanna was very nice during my move in. She was so natural and pleasant.

Charged twice for renting the 31st august and first of September

Nat went over and beyond! She deserves a raise!!! I appreciate you and your business!

Quanna was such a great help!

Quanna did an amazing job…

Quanna has great customer service!

Quanna was amazing she explained everything perfectly and was very helpful!!

Amazing property management!! Would recommend anytime Quanna is a awesome customer service and our experience was o so helpful

Easiest check in of a storage facility I have ever experienced with Quanna. She was kind, caring and most helpful, such a wonderful asset to the company. I truly appreciate her patience and kind spirit, thanks again Quanna

Este sitio como todo al principio fue muy bien, después no se que paso no hay luz y es oscuro Para rematar una mujer me llama y me amenaza que les debo 15 dolares porque yo me mudé un 25 y eso es por lo que falta para cumplir el mes y que sino me cobraba cargos por mora si apenas es 1 y ya me está cobrando le esplico que estoy en diálisis que voy al otro día me llama 3 veces desesperada para que pagué pero salí a mitad del mes de mayo y supuestamente me tienen que reembolsar dinero hasta el día de hoy no e recibo nada 17 junio 2022 se hacen los estúpidos y no devuelven lo que deben ha sin estar en el storage me querían cobrar el mes de junio y extra por no pagar a tiempo Muy mal servicio

Donavan & Quanna we’re so helpful. I was searching for a 5x5 and everywhere is sold out but they had one left and I was able to rent it with no problem!

Quanna was great and very helpful!

What a pleasure!!! I thought I was going to have a hard time since I was new in the area. Quanna made made this move for me so easy. Her customer service and patience is outstanding! Thank you Quanna for answering my list of questions. You’re the best!!

Quanna had exceptional customer service today. Thank you for your superior customer!! She deserves 100 stars.

Quanna has the best customer service I’ve seen in a long time. She was extremely helpful and even advise me on how to make sure my unit is safe and secure. Quanna answered all of my questions and was very patient and understanding. She deserves a raise and to be acknowledged that the has great customer service skills.

Quanna : thank you for the service. I had an outstanding time and will be back.

Quanna went over and beyond to satisfy our needs. She deserves 10 stars!

I came to the Ohenry location and Henry was very helpful with making a payment and this is not my home location. I will be coming here for my transactions going forward. Thank you Henry

Quanna is AMAZING

Buena ubicación, Joe fue muy amable y de gran ayuda.

The lady that service's my wife and I was very attentive and friendly.

The customer service at this location is excellent. The young lady at the front desk named Quanna is Awesome. She is very very friendly and she is very well spoken. She is definitely an asset for this company.

quanna the manager was awesome help. Very concerned about making sure I got the unit that was held for me because there was a slight problem.but everything turned out okay ..she deserves more than 5 stars thank you.for all your time and patience

Always pleasant front office staff. The units are well kept and clean. Would highly recommend to anyone looking for a storage place.

My stuff is there in storage

** Quanna was very professional, helpful & easy to talk to. I highly recommend this location. I give 10 stars out of 5!😘

Excellent service from property manager Quanna. I just moved in into town recently. And was looking for a unit. She was very informative. Also brought my baby. She played with my child. She showed me the unit. And I’m looking forward to business with you guys Thank you so much

The manager was very nice and help. She is a really people person and I appreciate it very much.

Awesome service.

Quanna made the process extremely quick, easy and was extremely helpful. She answered all of our questions and genuinely seems to care about you and your storage needs.

Great service!!!

Expensive $67 for the smallest one. But it very clean .

Iam happy, thanks.

Very professional and courteous! Thanks!

Need better customers service

Quanna’s help was more then outstanding especially in a difficult time for me and my family.

Great service

Joe was the most helpful, understanding, and personable guy I've ever had the pleasure of being helped by. I had an urgent situation right before the office closed and he stayed half an hour late to make sure everything was settled and set up correctly for us. I called him as I was on my way to the office so he went and prepped everything he could for us so we could rectify our situation as smoothly and quickly as possible. If you need a storage unit and want someone you can trust to go above and beyond to help you go see Joe.

Shameka is awesome rep

Glad I chose this location, Shameka was the BEST!! She helped me with every question and task and was very friendly. Would recommend to anyone !!!!

Shameka is excellent I walked in with a attitude and walked out with a smile she helped me with the app

Shameka is awesome great attitude good customer service and very knowledgeable!

Shameka was a excellent helper great communication with customers would recommend

Great customer service! Carlie was very accommodating and made the process quick and effortless. Lol she even rescued a baby lizard on our units tour. 10/10 would recommend,

Carlie is the BEST!!!!

Public Storage is a great place to store your valuables. The buildings are secure, clean and very tight. I was very satisfied with my building. The staff was very friendly and in formative. About insurance, payments and security of the facility. Thank you Public Storage.

Friendly staff, very helpful.

Carlie Spires is amazing at her job!!!

Nice!!

Great!!

Thanks to Angie for her comprehensive overview of the facilities and services offered. Much appreciated!

Clean storage buildings at a great price and location.

Mikela is so nice. Prices are good too.

Excellent customer service! Place is well kept.

Michaela was very helpful and insightful

I don't like the man who works here he thinks he owns the place. A homeless man was living in the unit next to mine and they did nothing about it...

Spoke with the manager there she was very helpful answered all my questions and did not mind repeating anything or explaining anything I did not understand and provided all that I needed. I would recommend this location staff is great there

Pricing is weird and continues to go up, however I have used this place for about 5 years now. The management has always been super friendly, patient and helpful and I have never had any issues with bugs (outside of the occasional daddy long leg) or any pests or mold in my units. I will continue to rent here, I do just wish they would adjust pricing and stop going up so much.

I had to let my experience be known. I've dealt with several storage companies and received bad customer service. I expected the same when I stopped by Public Storage on 29. But what I got was a beautiful experience. The lady met me at the door with a huge smile, introduced her self, and looked me in the eyes the whole time we spoke. All my questions were answered with an professional attitude, she even took me out to show me several units. As we walked the place She made me feel like I've known her my entire life. Even with my bad leg, she was patient and understanding. Even though I mentioned my situation she still gave me a hundred and fifty percent of her attention. When I come back to town in March , I will make this place my first stop with all my junk. Thank You Julie for all your help. Very Special young woman.

Its to tight and congested one way in one way out customers arent considerate of the tight spaces parking at corners where thats the only way out......

Poor customer service and broken storage units

Excellent service our favorite associate at this location Michaela!! Super friendly and will definitely be returning to rent again because of her service !

Michaela rockssssss

The gate is always broken. You would think all of the money they make they would keep it working.

5 star service quick and easy. Michaela really help me out. Was even on time for my class thought I was going to be late because it would take to long. Recommend to everyone who needs a storage.

Great customer service 👍👍👍

Superb Customer Service. Terry was AMAZING. She made sure all my questions were answered and that I fully understood everything. She is very knowledgeable and does her job well. She also has a great sense of humor. Thanks Terry

Terri was very nice this morning. I cane to make a payment and was very fast and polite. Nice convo!!

Terri was very helpful and nice smile

Nice customer service, clean storages.

Julia was Awesome

best experience we could ask for, thanks to Julia

I dont rent from this location but came in to make a payment and Shirlena was very helpful

Today I stopped by to look at a few units and the young lady there named Shirlena was super nice and knew her job very well.

Superb customer service. Johnathan was very polite and knowledgeable about the space, also answering all questions about the rental agreement! Highly recommendable!!

Service manager terrible

Last night Tonesia took my payment for me although she had already closed. She went over and beyond for me .

The manager located on the site was so wonderful and professional thank you !!! I give you guys a 10+

Great customer service

I stopped by to make a payment and I had a great customer service experience as always.

Mrs Brionni was wonderful in helping me today!! She was spot on and had a very great personality. So thankful for her she made this process go by quickly.

Tonesia was so helpful

Rates go up every year. I need to remove my stuff soon.

LeeAnna H. assisted me my storage needs. She was very helpful and patient with me. She is knowledgeable of what is expected of her.

Tonesia was very helpful with my storage. She was knowledgeable and friendly. Answered all my questions and asked if I had any. Would rate her with 10's if I could

The manager Toneisha provided great customer service and was extremely knowledgeable about everything I was asking! I will definitely be back to this public storage location!

Tonesia gave me great customer service today

Had great service they were prompt and polite

Great storage area

Real nice person

Kristy is very helpful and always is nice when I come in to pay!

Easily accessible from the highway, units are clean and property is very well lit and maintained!

I will NEVER EVER IN MY LIFE PLACE MY BELONGINGS BACK HERE!!!!!! If I could give negative 90 stars I would! My lock has been changed without reason several times. I come for help they are closed for staff meetings for hours on end and to top it off it happened on a day that couldn’t be more worse ( family death!) I’m so displeased with paying over 60.00 a month for a super small storage and not getting the service I expect and I’m paying for

Great service! Brionni was great!

Tiasia has served my needs in a professional and courteous manner. OUTSTANDING

tiasia customer service was excellent and outstanding explained every with confidence

They have Rats! And it's not dependable.

Manager was very knowing of the space I needed and the perks of the property

the best customer service i have received in a very long time!! the young lady at the front desk was very accommodating and made it very easy to make my decision to use this storage facility!

Hillary was very helpful great at her job!!!

Clean facility and wonderful service! The rates are also outstanding!!

Went to this place and seen the same girl who had sex in the office on electra drive at that public storage. She was bent over the table I walked in and was in shock her name was Hillary very unprofessional and disgusting she should be fired

I gave this place one star because I seen the same girl that had sex in a public storage office. 3010 Electra dr was were the public storage was she was bent over as I walked in her name was Hillary. I don't know whats going on at public storage but that was disgusting and unprofessional

Easy to work with and very personable!

My experience with Public Storage has been a good one. Brionni was very welcoming. She was knowledgeable and covered everything. Thanks again Brionni!!!! I'll recommend any of my fam and friends to this location.

Brionni was very helpful and thoughrou. She went through options with me and made the process seamless.

Brionnni Was VERY helpful!!! Excellent customer service!

Made my move delightful!! Brionni, was very professional HR..

Nice clean location! Very friendly staff that makes sure you get the right size space for the best price in town.

Pricey but it's do able

Not satisfied

Great customer service

OMG! Shilena was the best not only we she friendly she didn't hesitate to answer any questions I had this is the place.

Hilary is great a customer service. She went out her way to make sure I got my registration. Awesome Place

Hillary at public storage on o henry blvd. is the best i had !!!!!!!!! i will recommend others to that public storage. thank yall so much!!!!!

Hillary was so pleasant and informative. She made our experience quick, easy and one that we would certainly recommend to others.

Property is clean and well lit.

Great location. Easy to access from highway.

Awesome experience couldn’t ask for better customer service

Easy access from the highway

Very Dependable And Awesome Customer Service!!

Oustanding customer service! Loved the friendly atmosphere!

Amazing customer service! Staff is very friendly and knowledgeable. I will definitely recommend this place to others!

I had a very good experience here. Great customer service! I would always come back when I need to store furniture or whatever won’t fit in my place lol.

Great Experience and very clean property.

Excellent customer service from Kristy! Fast friendly service with no hassle!

Most cleanest property I’ve seen yet. The on-site manager was very helpful and organized. I will defiantly send people this way!!

Great Property!

Thank you so much Kristy for making my move so easy. I got my unit at a great price too. Thanks again! I will be Sending my family to this location!!

Keyona is the manager to go see. She will take care of everything

Kristy is awesome!! She helped me with all my questions and was very polite! I recommend Anyone wanting to rent here to go ahead you won’t be disappointed!! Thanks Kristy!!

GREAT SERVICE.. KRISTY IS VERY HELPFUL

Kristy was very helpful. I recommend this storage place

Kristy was very helpful helping me find the closest location and correct unit for my needs. Thanks for all the help!

Very nice

A friends storage

Good price and good location for me.

I have had quite an experience working with public storage and not all pleasant for over 2years. Dee has kept me straight with her Superb customer service! Without her I would have left the company. Thanks Dee! Public Storage you have a employee who represents it very well!

Good service

Nice staff and clean facility

Nice staff and friendly!

Samantha was professional, courteous, and offered insight on my needs for storage. Her works are greatly appreciated!

Friendly and helpful!

Patti was awesome! I received Great Customer Service today. Everything was explained very well and guidance on moving materials was a plus. All expectations were met.

Friendly and helpful staff. Clean facility.

Dee is AMAZING! She is knowledgeable, has a great personality & completely thorough.

Clean location and the ladies are helpful!

Good location and clean.

Met allison today, extremely friendly and helpful, in out and inexpensive, thank you very much, made my move so much easier

Nice staff

Friendly staff

Paul at Public Storage was very helpful with my storage needs in my move to NJ. Will recommend to anyone who needs storage!

5 stars!!!!

cierra was awesome and helped my maw maw pick out the perfect size unit, she was polite and friendly,i will definitely be back

Service at this location is great. Hailey has great customer service

Awesome facility thanks PS!!!!

Cameren is awesome she showed great respect an took time to go over the contract and explained everything. People this is the storage I would refer others to use. Yours truly happy customer

Ally and Cameron were very helpful and the units were bigger than they looked. They were awesome!!

Cameron is most helpful and she let us see our space. This location was cool and safe to access. We got what we needed with no hassle. I needed that. Space was convient and the truck was able to enter. This will be our choice every year. Calm location.

Allison did a wonderful job! Great personality :)

Came to the property at O Henry met a very sweet girl named Allison! Very smart young lady with a all around happy attitude! She made my visit awesome!!

Very impressed. Nice presentation

Amanda is very knowledgeable. She helped me find exactly what I needed. I would recommend her to anyone.

Amanda is fantastic. Even though she didnt have the size i needed she directed me to where i could find it.

We are going to be moving to Greensboro in a few months, so while I was in town I stopped in and talked to a young lady whose name was Allison. She was very helpful and professional. At first I was a little hesitant about leaving my personal items in a storage facility, but after talking with Allison She made me feel better about it. I hope when we move I see her again...for such a young small little lady..she was very mature and professional can't wait to do business with your company and Miss.Allison. Can't remember her last name...sorry.

Service was great. Friendly staff.

Amanda is awesome. Very friendly and informative. Thank you.

Great job amanda

The place is clean and everyone is very nice to deal with. They answered all my questions.

Amanda and Dani were awesome they gave me excellent customer service

The staff is very friendly &very professional. Very clean property. Would recommend to anyone!!!!

Great service at the office from the ladies.

Shonta gives good service

Shonta was very helpful! !!

Great service by the ladies at the office.

I had a great experience! friendly staff

Helpful thank you amanda

Shonta was very professional, Cheerful and Friendly. The property was clean etc. My reason for leaving was that I did not feel that I should be FORCED to buy Insurance at $11.00 a month for items that I did not want insurance on. I have items in another Storage Company that "offers Insurance". If you choose not to buy, you are asked to sign a document. For $11.00 per month I can Donate to the Food Pantry or buy some Life Insurance. Here's how i look at it...They said that it cost $54 per month to Safekeep my belongings. I pay it. Why do I have to pay extra for them to keep my Belongings Safe? Meaning: I am Paying Extra to make sure they Do what they Charged me for.

Amanda was very friendly and made everything simple and easy to understand. Definitely five star service.

Excellent service. )

Great staff

The propery is great.

Awesome staff

Great service!!

I have used many storage units in the past. Amanda at the O Henry location has been one of the most professional person I have had the pleasure to work with. She always has a smile to greet you. Love that about Amanda. Wish her the best in the future. Thanks for the wonderful experience John

Awesome service Dani.

Kristin who works at this location was super helpful, she has a really positive attitude during a time that maybe stressful for customers and she is knowledgeable about the storage system which was great. This was my first experience with this site and all went smoothly:)

Amanda is a very pleasant person.

Donnis was very nice helpful with helping me get my gate code .. always a pleasure going there..

Donnis is always a great help when I come in!

Got a great deal on my unit.Amanda offered great customer service.She gave me a courtesy call before I was to come in to make sure I was good with reservation and so forth. When I got there her customer service continued.Process went smooth and fast.I liked my unit. Thanks Amanda from Bryan.

Amanda was very helpful and pleasant to deal with

Amanda and Kristin were very very very nice I love coming to ohenry public storage

Great service from Amanda and Donnis always helpful and pleasant to talk with

Amanda is very helpful and is always pleasant to talk to

Great customer service from Amanda, very friendly and helpful. Will definitely recommend others to her