Public Storage Self-Storage Units at 8440 Saint Charles Rock Rd, Saint Louis, MO

Amazing customer service each time I come here!

Great accurate customer service. Share’e was sweet & polite she got me in and out . Thanks public storage

My experience was so great highly recommended. Share’e helped me out with with all the questions, and needs. Her personality made me feel more than welcomed, if I could give more than five stars I would.

The customer service here was awesome! I will be sure to return and to tell my family and friends about the quick and efficient service !

Awesome location, Sheree was very sweet and helpful.

Jasmine was very helpful in figuring out a small problem I had with a lost item. I returned later and she even checked in with me to update me on the status of the situation.

Spencer was great help the place is clean and secure!

Customer service was great, friendly staff. Addressed all my needs.

Sharee was awesome! addressed all my concerns and answered my questions!! Very sweet and helpful

came to this location for a last minute space and Sharee BoClair was great! super friendly and answered all of my questions thank you again :)

Sharee was very knowledgeable, provided great service. Highly recommended location.

I came in today inquiring about storage space and Sharée really help me out she was very understanding and patient with me. I was able to find what I was looking for and left satisfied.

Came here with my wife. The lady Sharee was really nice and helpful. She was very professional and gave us a lot of useful information. My wife really enjoyed her visit. I enjoyed it as well. Thank you to Ms. Sharee.

Really amazing customer service. Sharee was extremely helpful.!

Excellent customer service, the manager Share’e BoClair is very nice and professional, she is really great she will help you with all your needs.

I must say the service is better than U-Haul’s has ever been. Great customer service!

Rented another unit today. Sharee was very helpful and professional!! Thank you so much!

Amazing storage facility. April is very friendly.

Very nice and very helpful.

The customer service was very helpful and give great advice that was very helpful and important..

Went to check facility out and was looked up and down by lady behind counter before greeted.

Reasonable rates and great customer service

Very great place to store all my thingamabobs and whatchamacallits. April is very sweet and knowledgeable about the business. Prices are reasonable and the units are clean. Thanks for being my go to to store all my gadgets.

April was very professional and helpful 10/10 recommended 👌

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RENT HERE AT YOUR OWN RISK.. It is not a secure facility - Had a vehicle stolen from the paid parking and the management is clueless - No working security cameras or gate. Apparently, the gate is too expensive for them to fix so they aren't bothering with it. That would have been nice to know before signing a contract Smh

If you read the reviews, most of them are posted at least 5 months ago, or more. I found out in a rather insidious way that Second Attic is now Simply Storage. My original contract was through Second attic, and neither company notified me of the change of ownership. My old contract was supposed to be automatically debited from my account - which it was up to 9/29/22. I take full responsibility for not looking at my bank account, and assuming good will on either company's part that they'd notify customers of new ownership, price changes, etc. They did not and now the new Simply Self Storage wants to stiff me with a whopping $704.00 bill!!!! After shifting through emails, mail, etc., I could NOT FIND ONE NOTIFICATION of a change or contract, although the new manager claims they did. Proof??? It's amazing that once I informed the manager about not being notified, I've started receiving calls, mail, and email - proof that they've had my info the whole time. After being upset about the whole ineptness of Simply Storage, I informed the manager I would pay the $584 she told me was due by the 2/1/23. I called to verify the price, only to be informed that there's another $200 for processing!!!??? WHAT!!!??? I'm now waiting on a call from the corporate office and plan to pursue any legal action I can take if this isn't rectified. So far, this company is ripping people off!! Whatever merger they had with Second Attic was obviously not handled well. All the manager could say was that she "heard" the mail in Overland wasn't the best -

April was really nice and patient with me. I called her at least 3 times with questions and she was pleasant each time. Appreciate it