Alma is always so pleasant and helpful. And deserves a raise. She is so kind with helping me and others on the property.
Very nice young lady and helpful
When I called the girl that answered the phone was very polite and answered all of my questions. I liked that she didn't rush me off the phone and made sure I understood the information.
PROFESSIONAL,COURTEOUS AND INFORMATIVE SERVICE. I WOULD RECOMMEND MS ALMA TO ANY CUSTOMER THAT REQUIRES IMPECCABLE CUSTOMER SERVICE. I WOULD RATE MS ALMA'S CUSTOMER SERVICE AS A FIVE STAR EXPERIENCE. THANKS
Friendly service. Discussed all the contract details thoroughly 👌
Great customer service! Appreciate the help I received.
Alma was very cautious. She take time to explained in details the entire process and what to expect using public storage including answering my what if questions.
If you need clear instructions about the units, please call and ask for Ms. Alma , she was excellent!!!! She provided great customer service. After calling to reserve a unit, Alma called me within one hour to offer additional information about the type of unit I needed. She suggested I come to the location first , to view unit sizes before renting. She went above and beyond to ensure I had the correct size for the amount of items I had. When I arrived at the location Alma and Rita walked me through the process. Their prices were also cheaper than U-Haul👍.. I’m totally satisfied with my decision.
5 Star Service very helpful ‼️
Alma was very professional and courteous.
The storage unit on West Florence and Limburg 1795 is very very concerning and concerned and hand-on with a custom I recommend everyone to try this storage out.
Great public storage and friendly assistance
Alma the attendant was very helpful and courteous to myself and wife with the opening of storage and also had very kind and friendly attitude
The online process was great and very informative. I didn't know how to get my lock the first day which was a Sunday but on Monday Alma helped us to get into our storage and showed me how to lock and unlock ot and were to find my lock and key. She was very helpful and I really appreciate her help. ❤️
Alma and Tiffany were very friendly and easy to work with, I’ve been storing my belongs here for years. The premises is clean and I never have a problem with my unit.
I have had storage units at multiple different places all over the U.S. and this is by far the best place I've rented one. Great security, great prices, and amazing customer service. Before renting, I called and spoke with someone there, I believe her name was Kimberly. She answered ALL of my questions in great detail. Outstanding! 10/10 would recommend if you're needing to store your items!
I do not recommend this facility at all!!!! Major issues. This company has no sense of loyalty to their customers. No one is EVER in the office to answer any questions. They NEVER answer the phone. There's one camera in the place, that'd it. No lights in the units. You can't be there after 9pm. Sure you might get a good deal on your first month but after that the rent increases and keeps increasing. My unit went from $160 a month to 240 in a matter of 2 months. Save yourself a headache and go someplace else!!!!!
Customer service is horrible. They are Breaking in to the storage unit. And the cameras doesn't work of course where they are Breaking in at. Very sad..
I transferred from Chicago to St. Louis for General Motors in May 2022 and December 2022 I went to get a home so my main priority was the down payment of my home so I paid the public storage fee two weeks late and then Christmas week comes and I drove an hour to the storage unit to get my stuff to bring to my new home and the hell lock on my Storage unit still they called the district manager the regional manager no one could come and get the lock off so now it’s Saturday the day before Christmas and I’m waiting to see if I can even get my stuff out of storage I’m gonna be without dishes I’m gonna be out without furniture. I’m gonna be without a TV on Christmas because they decided to not help me.
overpriced for what you get.
Dan was a great help. Great customer service.
Always reliable and approachable.
Wow! At a time when we feel customer service has gone to the wasteside we find ourselves being wowed! People complain but never give kudos! Megan at the 1795 NHwy 67 location in Florissant, Missouri was not only kind, she was paienand assisted with making sure I had the correct size space after I was booked for a space that was too small. Thank you Megan and Public Storage!
When I moved to St. Louis I received wonderful service from the young women who rented me my unit. She was super nice and considering it took me and my sons almost a whole night in the heat to unload she was very understanding. Thank you so much.
Always professional. Definitely secure. Always clean. I highly recommend!