Save Impression

Address

16230 Truman Road
Ellisville, MO 63011

Phone

636-821-8066

636-821-8066

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units

Phone

636-821-8066

636-821-8066

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 17/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 17/mo $22
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x5'
    Online only price
    $ 22/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 22/mo $28
    Online only price
    $1 first month rent

    No Obligation

  • New

    Public Storage eRental Online Payment & Contract So You Can Limit Your Contact 
    +
    Public Storage App Promo Use YOUR PHONEto Open Gates Doors & Elevators
  • Save Impression

    5'x10'
    Online only price
    $ 40/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 40/mo $50
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    7.5'x10'
    Online only price
    $ 81/mo
    Online only price
    $1 first month rent
    Medium 7.5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 81/mo $101
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 88/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 88/mo $110
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 105/mo
    Online only price
    50% off first month rent
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 105/mo $132
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 111/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 111/mo $139
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 123/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 123/mo $153
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 139/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Climate Controlled
    • Upstairs/elevator
    $ 139/mo $174
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 181/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 181/mo $226
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x25'
    Online only price
    $ 225/mo
    Online only price
    2nd Month Free
    Large 10'x25'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 225/mo $282
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 232/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 232/mo $290
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 272/mo
    Online only price
    50% off first month rent
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 272/mo $340
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 285/mo
    Online only price
    2nd Month Free
    Large 10'x30'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 285/mo $356
    Online only price
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 350)

November 2, 2023
Google Public Storage Monica Boyce
If a 0 star review were possible, that's what I'd give. I have had a unit at the Ellisville, MO location for more than a year now. In that time the app that is supposed to open the gate has worked probably 3 times. There are now no lights over my unit or any of the units along the wall where my unit is. I have left multiple messages for the District Manager to call me that have gone unreturned. Would i recommend...ABSOLUTELY NOT!
October 31, 2023
Google Public Storage Linda Pearson
September 23, 2023
Google Public Storage Mitch Reed
Clean. But price has increased $10 in 6 months for no reason.
August 12, 2023
Google Public Storage Lisa Durst
Wonderful customer service! Candi is very helpful and friendly!
July 22, 2023
Google Public Storage andrew rittgers
June 15, 2023
Google Public Storage rick flier
June 14, 2023
Google Public Storage Jim Walsh
Sam did a fantastic job showing us the unit, explaining the process and getting us the unit we reserved. Job well done.
June 8, 2023
Google Public Storage Chris Looney
Couldn't be easier to use. Access from the app, easy online payments, they do it right.
May 17, 2023
Google Public Storage Karen Lucas
Thank you, Sam, for keeping it easy to rent.
May 2, 2023
Google Public Storage Christine Stokes
Sam was so nice and super helpful!
February 12, 2023
Google Public Storage Henry Miller
Candy is fantastic. She is very helpful, very nice and is a real asset to Public Storage. If it wasn't for her, I would have moved my stuff to a different company's facility.
February 12, 2023
Google Public Storage Hsbdjs Hdhdbd
Shannon at Ellisville did an upstanding job helping me with my billing concern. She was polite, courteous, friendly and went above and beyond! Kristina M
January 27, 2023
Google Public Storage DanniChad Riley
The woman who was working when I came in to return my lock was super nice and helpful even when I called on the phone. I also was able to reserve my unit and go in without ever speaking to anyone or going into an office. I did it all online and I use my phone to get in and use the elevators. Super easy and convenient!!
January 10, 2023
Google Public Storage Betty Bossaller
Candy was extremely patient and understanding. I highly recommend her!
December 17, 2022
Google Public Storage David Huynh
Very clean facility. Nice and friendly staff, highly recommended!!!
October 12, 2022
Google Public Storage Billy MacKeen
Sam was great, received my move out receipt on the same day I moved everything out. Terrific service
October 5, 2022
Google Public Storage Linda P. Brattain
Good security. Wide open space inside for rolling carts. Great lighting. Public bathroom inside. What more could you ask for?
September 15, 2022
Google Public Storage Julianne Robbins
Working with Candy was the best part of my experience using PS!! She was incredibly helpful and kind. The facility is clean accessible in West County.
September 12, 2022
Google Public Storage stephanie clifton
I have been renting for over a year and just added a 2nd unit. This location is very clean and the employees are very helpful. Sam was very patient and accommodating and gave great advise as I asked lots of questions and tried to determine what size to get as the second unit. I’m willing to drive 30 min to get to this location rather than the one closer to my home. Thanks guys!!
September 4, 2022
Google Public Storage T Baker
Candi has been a big help The two times I have either called up to or gone to that location! Very helpful. Location is very clean and organized as well!
August 28, 2022
Google Public Storage Amy Markley
Candi was truly an asset to me yesterday after winning a storage locker the day before. I wasnt able to show up when she was fully staffed for that occasion as i live 40 minutes away. She has a "can do" attitude and was very friendly while being understaffed yesterday. Candi allowed me to clean out the unit with minimal effort and time. I was also given a code to the gate to clear it out at my convenience. (I state this to say, not all storage companies will do this for auction winners). If I could give Candi more than 5 stars, I would!!!!
August 27, 2022
Google Public Storage DD Lord
Candy was absolutely wonderful she stayed to get my unit set up and helped me set up the app on my phone.
August 24, 2022
Google Public Storage Gavin Berry
Solid place. It’s not cheap, but they have good service, good storage, and great features. I would definitely use them again if I needed to.
August 10, 2022
Google Public Storage Sarah Pickerill
July 30, 2022
Google Public Storage Jeff Nordstrom
Public storage teases you with low move in rates and then regularly raises your rate. My rate started at $32 a month and within 13 months they raised it to $54! I moved out today...
July 29, 2022
Google Public Storage Musisi Jogja 101
Super helpful and looking out for their customers!
July 29, 2022
Google Public Storage Russ Bovier
Candy was extremely helpful!! She made my visit so nice. She is friendly and was well spoken. I hope you recognize her for help wonderful professional attitude and attention to detail. She was a joy to work with and I can assure you that I’ll be referring her location at the Truman to friends and family. Thank you so much!!
June 29, 2022
Google Public Storage Paul Miranda
June 24, 2022
Google Public Storage Shannon Strangmeier
Great/seamless service from move in to move out. Would recommend.
June 24, 2022
Google Public Storage Sz
Andrea has been wonderful with our experience with 3 units. She always helpful with extras we need like boxes and tape. Units are always clean and I feel safe when in the unit.
June 1, 2022
Google Public Storage John Matthews
I've stored my furniture at Public Storage for 3 years. They've increased their rate per month every year. This time they increased it by 25%. They have leverage over you and will take advantage. Other storage facilities probably do the same thing. But it's not right. I'm moving my stuff out. I don't recommend storing there for over a year. If you do, try to get a flat rate that won't increase.
May 9, 2022
Google Public Storage Josh Sopchak
Public storage has great service and was very accommodable. Andrea was a rockstar and went above and beyond for a great experience. She gave us a great storage unit perfect for our needs.
May 6, 2022
Google Public Storage mark green
Andrea was great. She helped me out a lot with rental
May 3, 2022
Google Public Storage Julia Durant
Update. Andrea reached out to me the very next day and walked me through everything. I was very impressed that she took the initiative. She is absolutely wonderful and went above and beyond to help me!!! I reserved a unit online. Later that day someone called and asked if I wanted to pay over the phone or online, I replied online and the person sent me a link. After maaany attempts to complete the registration I called the location I am trying to rent from, only to be told that this particular location does not have the system to allow me to pay online and that I have to go in the place to pay. I went in to the location today and worked with Andrea who couldn't have been more kind. She was very patient and thoroughly explained everything. She even took the time to explain it to me again and answer all oh my questions. Since I am not renting the unit until closer to my move date she suggested I get it all set up online and I opted for automatic withdrawal payments. I went home to put in my bank info and it did not work. They have the zip code for my new address so it rejected my set up. I tried to get help online to help me correct the zip code to no avail. I can't change my address on my banking info until I move in a couple of days.. so now. I am going to call them tomorrow to find out if someone can help me. I really hope that Andrea is there and can help.
April 28, 2022
Google Public Storage Marie Annette
Clean and very secure
April 26, 2022
Google Public Storage Heather Aitken
Thank you Dan and associates for paying attention to your customers concerns. It was refreshing to feel like my voice was heard. Upon facing some financial challenges they took the time to hear me out and the little peace of mind that my things are safe is huge. Most can imagine. I still cant fathom how some people treat other people... Andrea you should not work in customer service. And I would give them a five after resolving my issue, yet .... I did measure my 5×5 upon move in..... And it falls many inches short both ways.... Good thing it is decent height... And I played TETRIS in the 90's. . view a unit before committing 💙
April 24, 2022
Google Public Storage marie rasmussen
Very accommodating. We needed to move to a bigger unit and the process was seamless and quick. Very happy with the great service. Both units were very clean and easy to get into to.
March 20, 2022
Google Public Storage Connor Mondschein
Renting a unit here couldn’t have been easier! Andrea was knowledgeable and helpful in answering all my questions, and kindly took the time to provide a tour of the space. Reserving a unit online was a quick process, and I had no trouble finding the right space. Glad that I chose Public Storage!
March 8, 2022
Google Public Storage Benjamin Savu
Amazing, clean, well taken care of storage place. Nice staff, great service, great prices!
March 4, 2022
Google Public Storage Steven Costa
So organized and efficient beautiful space
March 1, 2022
Google Public Storage Chelsea Rodden
Very professional. The gentleman that assisted us in renting the unit was very polite and helpful. Storage itself was very easy to use once we figured out how everything worked. Our belongings in the outdoor unit stayed safe and dry throughout a lot bad weather too.
February 12, 2022
Google Public Storage James Salmon
Ken was super helpful, as was Andrea! Great place to rent, super safe and secure!
February 12, 2022
Google Public Storage JustGive NoFox
Kenny was always making sure I was taken care of, and even ended my subscription for me! He saved me about $80 by calling me over the phone and telling me I didn't have to pay for another month's rent. Super helpful and looking out for their customers!
February 7, 2022
Google Public Storage Kylie Carter
February 7, 2022
Google Public Storage Maddi Carter
Kenny was great.
January 22, 2022
Google Public Storage Benjamin Ahrens
Ken was helpful
January 14, 2022
Google Public Storage Lisa Garza
KEN IS VERY HELPFUL ALWAYS. HE HAS CHECKED ON ME TO BE SURE I WAS DOING OKAY WITH MOVING THINGS IN AND ASSISTED.
January 14, 2022
Google Public Storage Jordan Farris
Ken was very helpful
January 14, 2022
Google Public Storage Carmen Murphy
Great service and Ken was very helpful!
January 1, 2022
Google Public Storage Jennifer Rainwater
Do NOT pick this place unless you like to be overly charged with ridiculous hidden fees. I suggest finding a smaller, individually owned company.
December 16, 2021
Google Public Storage Christine Underwood
Kenny was so helpful today changing my check in date!!
December 4, 2021
Google Public Storage Paul Johnson
Great facility. The lot is always clean and secured. The manager Ken was awesome, great communication, very nice and helped out with everything. I rented both an indoor and outdoor unit for few months, no issues with either of them at all.
December 3, 2021
Google Public Storage steven walka
Excellent customer service was in and out in a jiffy worker named Kenny helped me out very professional individual and the building is well maintained
November 29, 2021
Google Public Storage Ken O'Day
Andrea did a great job
November 11, 2021
Google Public Storage Chaos Axis
October 16, 2021
Google Public Storage Loretta Cates
Kenny was extremely helpful and made my first storage rental a breeze!
October 14, 2021
Google Public Storage Maikel Caballero
Bueno
October 9, 2021
Google Public Storage Cheryl Wade
October 9, 2021
Google Public Storage deborah little
Great to work with staff very helpful will rent again
October 8, 2021
Google Public Storage Brian Brown
Kenny was super helpful on getting us the space we needed. Always a pleasure to talk with too! Definitely recommend!
September 14, 2021
Google Public Storage Nick Zervos
Outstanding service! Very clean facility!
September 8, 2021
Google Public Storage Dana Lane
August 31, 2021
Google Public Storage Eli Stav
Kenny, was exceptional. Made us feel at home, was customer service oriented, friendly , and made us feel comfortable in our home away from home. During an extremely stressful time following a move from Florida with lots of moving parts, Kenny offered a nice and calming experience and instilled great confidence in us.
August 25, 2021
Google Public Storage Jonathan Bowles
Kenny was great
August 20, 2021
Google Public Storage Lost Prophet
August 16, 2021
Google Public Storage Dave Wilson
August 13, 2021
Google Public Storage Tyler Kaplan
August 9, 2021
Google Public Storage Mike Beye
August 5, 2021
Google Public Storage Frank Hafner
Great service and helped me find the right solution right away!
July 24, 2021
Google Public Storage Griffin Ozaki
I ran into issues fitting into my unit and Kenny was very helpful with transferring me into a more appropriate unit affordable.
July 20, 2021
Google Public Storage H_ A
Easy online rental experience. Great Follow-Up by staff. Recommend highly
July 15, 2021
Google Public Storage Andrea
Kenny was very helpful and efficient in getting our new unit set up for us.
July 14, 2021
Google Public Storage Christie Tumminello
So helpful!!! Was patient and kind above and beyond!!!! Thank you!!!!
July 13, 2021
Google Public Storage Neil Sturomski
It was very easy - Ken was excellent! He made it seamless and provided me with all the information I needed. I have since stored all my things. It's a very clean and a perfect place to store your belongings. Thanks Ken.
July 13, 2021
Google Public Storage Charles Bonano
July 2, 2021
Google Public Storage Cheryl Kiger
Website was easy to navigate, good prices and no bait-and-switch like other nearby locations. Kenny was extremely helpful in getting me set up with two lockers that met my needs and gave some great trips on how to prep my furniture and boxes for longer term storage.
July 2, 2021
Google Public Storage David Toole
Ken was very informative and the facility is exceptionally clean.
June 25, 2021
Google Public Storage Kathleen Vardaro
Ken is so helpful! The place is so nice, easy to get to, clean, and safe. Highly recommend getting a unit.
June 16, 2021
Google Public Storage Cheryl B
Kenny was great explaining everything & made it easy!!
June 16, 2021
Google Public Storage Heather Young
June 9, 2021
Google Public Storage charles wooten
easy and fast
June 1, 2021
Google Public Storage Mackenzie Donovan
Bought a unit online super quickly & was moved in the next day. Clean, secure & would recommend!!
May 28, 2021
Google Public Storage Rebecca Meinzen
Andrea was very helpful getting things set up for us! Much appreciated!!
May 21, 2021
Google Public Storage Michael Hummer
Great customer service, ken was excellent to work with. Highly recommend this place.
May 19, 2021
Google Public Storage Tori Luecking
Kenny was wonderful - very friendly and thorough! Would 10/10 recommend!
May 15, 2021
Google Public Storage Ted Vollmar
Kenny was more than helpful
May 14, 2021
Google Public Storage Ronnie Cerko
Kenny was great and helpful. Thanks!
May 13, 2021
Google Public Storage Kylie Schmidt
Kenny was wonderful! Highly recommended
May 12, 2021
Google Public Storage Gavin Cook
Ken was great and the customer service was excellent. I would definitely recommend.
May 7, 2021
Google Public Storage Robb Mourton
Kenny made the prcoess easy.
May 7, 2021
Google Public Storage Wesley Mourton
Kenny helped a bunch. Thanks
May 5, 2021
Google Public Storage susan baker
Thank you Ken for your amazing customer service.
April 30, 2021
Google Public Storage Janie Sims
Ken was awesome! Very helpful and very clean!
April 29, 2021
Google Public Storage John Moran
April 28, 2021
Google Public Storage Tyler Lymburner
Ken was amazing to work with. Friendly attitude and very helpful. He went above and beyond to help me get a unit secured quickly.
April 10, 2021
Google Public Storage Ase Tutu
The service was amazing. The staff is so friendly and helpful. The location is also very clean and secure. Ase T.
March 9, 2021
Google Public Storage R.J. Hance
Incredibly easy move in. Every staff member I talked to was helpful, and they have a contactless move in for those who want to stay as safe as possible during the pandemic.
March 4, 2021
Google Public Storage Affan Waheed
Excellent and supporting customer service. Very friendly and easy to set up.
February 28, 2021
Google Public Storage Nathan Loseke
Ken was fantastic! I mistakenly had reserved a 5x5 storage unit that was too small. When I arrived to request an upgrade, Ken kindly asked me what I planned to store in the unit to help me select the best space. I thought a 5x10 would suffice, but Ken stated it wouldn't be large enough and suggested I go with the 10x10. Boy was he right! I would have had a very hard time with a 5x10 space. Thank you for your excellent care and great suggestion to upgrade.
February 22, 2021
Google Public Storage Jennifer Potratz
Ken was excellent! Easy rental process, very helpful with tips for navigating the building and the Ap
February 21, 2021
Google Public Storage gina glackin
Ken and Mary Ann made move in day a breeze!
February 7, 2021
Google Public Storage Mike Croker
Easy to get register , every thing seems clean and safe
January 19, 2021
Google Public Storage J C
Glen was very friendly and the place was clean.
January 18, 2021
Google Public Storage Sam Ridgeway
Awesome customer service. I had to get a rental unit quickly and the person at the front desk was fast, considerate, and professional. From getting the paperwork completed to giving me a map of where the storage unit was located, I was in and out in less than 20 minutes. Would definitely recommend.
January 16, 2021
Google Public Storage J S
Used this storage facility for a few years. Facilities were clean, never had pest issues in the unit. There has always been security code requirements to enter and leave the property, but I really like the new key pad to access the elevators for an extra security. Met Kenny the manager today, very friendly and helpful.
January 14, 2021
Google Public Storage Mark Hanes
We signed up electronically...and everything was in order. But the manager still came out to help us upon arrival. The facility is first-rate...and I can understand why after talking with the manager. Glad we picked Public Storage.
January 3, 2021
Google Public Storage Marc Widelitz
I have two storage units at Public Storage Ellisville. Both units are large units climate controlled. First time I have climate control units and they are so much better than the outside units. My first unit Glen helped me and walked me thru the process and checkout was fairly quick. My second storage unit Andrea and Ken helped me and the process was quick and easy. Everything was explained thoroughly. Ken even went to the unit and opened it for me while I was checking out. I was lucky enough to get two units opposite one another which is very convenient on the first floor close to the door. As a new customer I am pleased with how things have gone.
January 1, 2021
Google Public Storage Barbara Scherer
December 31, 2020
Google Public Storage Charles Pavlack
Ken was great! Very helpful in explaining everything and getting our rental done quickly!
December 28, 2020
Google Public Storage Snake Farrar
December 4, 2020
Google Public Storage Connie Shidaker
I recently spoke with Andrea about some unit issues I'm having. She was very professional, helpful, and really seemed to care about the tenants. You've got an excellent employee in her —give her a raise!
November 20, 2020
Google Public Storage Michael Fenster
Was helping friends move out needed moving pads Brittany helped me get me what I needed and answered all the questions I had.
October 18, 2020
Google Public Storage James Kellogg
Have had 3 units at this location. Mary Ann has been extremely helpful, friendly and conscientious as the location manager. When we rented the 1st 2 units in January 2020, a part-time employee conducted the rental. She made several mistakes which were caught the next day. Mary Ann was very quick to correct the errors. The location is clean and always appears in good shape. When the locker roll up doors did not stay up in 2 of the units Mary Ann stayed on top of maintenance personnel to get the doors repaired so the units would be usable. Public storage is fortunate to have a manager like Mary Ann.
October 17, 2020
Google Public Storage Glenda Ricketson
Great location! Clean well kept. Friendly knowledgeable staff! Thanks Mary Ann!
October 8, 2020
Google Public Storage Deanna Politte
Mary Ann goes out of her way to help. She has great customer service skills!
October 3, 2020
Google Public Storage Terri Patterson
We had never used a storage facility before, but Mary Ann helped us through the whole process. It has been a terrific experience. Highly recommend this facility!
October 3, 2020
Google Public Storage Chuck Massey
Outstanding service Maryanne was outstanding, she helped us with all out questions, went over the procedures, helped us checkout , helped us get moving , Dave us great outstanding ideas on how to pack.,.. she rocked
September 30, 2020
Google Public Storage Eilyn Coil-Silver
I reserved a unit and get a call a week later saying my unit is no longer available. No one told me I need to pay ahead or I would lose the unit. When I reserve something, just like a hotel or even a dinner, I've never had to pay upfront or else it's not mine. There was no communication that I was going to lose the unit if I didn't pay. It was simply a call after it happened. Horrible way to treat your customers! Update: The district manager called me to apologize and let me know that I will have my unit on the date that I reserved. He understood the scare that it caused me and was very sympathetic. It's nice to know that if a mistake happens within a company, they will go out of their way to make it right.
September 29, 2020
Google Public Storage Mike Conway
MaryAnn was extremely helpful before we rented our storage space and wonderful as questions arose. always had answers to our questions
September 29, 2020
Google Public Storage James Yun
The company does not pro-rate you leaving on the first of the month vs the last day of the month and this is my fault for not reading the terms more closely. Our unit was vacated but the lock was not removed (again my fault). Instead of showing any empathy the lady at the desk repeatedly stated it will be $177. I had a final follow up question on the phone and was in the middle of asking before she hung up. The same lady was very cordial when I first opened the account and used her storage unit but upon trying to close it seems all she cared about was the money. We used this unit which is the same as any other unit for roughly 10-11 months and will likely never use there units again. EDIT: This addition is long overdue. After my initial phone call I decided to file a formal complaint via the company website and within days the general manager of the area called and apologized. Not only did he apologize but he listened to my concerns and was able to help me find a solution. Based off the GMs attitude and willingness to provide a great service this areas Public Storage business is in good hands and while I likely won’t use this location again I won’t hold this against any other public storage locations in the area. This is still 4/5 because of the interaction with the women on the phone otherwise 5/5.
September 27, 2020
Google Public Storage Mike Morgan
Clean, and plenty of carts, Wich is an grrreat at those places
September 24, 2020
Google Public Storage Ryan Fehlig
Mary Ann is customer focused, has a great attitude and communicates well
September 14, 2020
Google Public Storage Nate Kinnison
Mary Ann was very hospitable and helpful. I appreciate her work and professional manner.
August 22, 2020
Google Public Storage Mohamad Hassan
Maryann was so nice and helpful! Great place for your storage needs!
July 22, 2020
Google Public Storage Judy Leemann
been a customer since 2004, in Dec 2011 rented indoor 10x10 for $99/mo, rent went up routinely, July 2020 would have been $271/mo which is a 12% per yr increase, though clean and friendly, comes at a long term price.
June 18, 2020
Google Public Storage Sheldon Dickey
Mary ann is super helpful and and polite
June 7, 2020
Google Public Storage Scott Mangan
March 17, 2020
Google Public Storage sarah lodes
March 6, 2020
Google Public Storage John Ritter
Great experience. From the front desk help to the cleanliness of the property.
February 27, 2020
Google Public Storage Tim Doyle
Been in Storage for 3 years,it been working very well for my business. Working Staff is Great, Mary is one nice person to get to know,works well with us and our needs.
February 13, 2020
Google Public Storage Jordan H
Rented a unit here while I had a condo that didn’t have much space. It was Fantastic great location and friendly staff . Would definitely recommend if your looking for a place to store your stuff.
February 8, 2020
Google Public Storage Kristine Buelter
Mary Ann was very helpful. Easy move in!!!!
January 14, 2020
Google Public Storage Ashley Merriweather
I love Mary ann, she always says on top of things and knows who you are when you walk in the door. Totally amazing and friendly. Definitely the best Public Storage Ive ever had.
January 9, 2020
Google Public Storage Claudia Krakosky
Excellent customer service!!!
January 3, 2020
Google Public Storage Angela Merlati
Wow, was I surprised how convenient and friendly your employee, MaryAnn was a peach!!
December 19, 2019
Google Public Storage brad taylor
Mary was very helpful in getting me squared away. She was friendly and had answers to all my questions. Great place for storage!
December 11, 2019
Google Public Storage Kelly Bibb
Mary Ann was so helpful. This place is great. Its our preferred storage facility.
December 1, 2019
Google Public Storage jessia90
Nice storage facility.
November 15, 2019
Google Public Storage Gina Ogletree
Dani was very helpful.
November 11, 2019
Google Public Storage Matthew Tumbrink
Dani and Mary Ann in front had us set up in minutes. Clean friendly safe storage.
November 7, 2019
Google Public Storage Heather Dickerson
It is a great place to store stuff!!
November 3, 2019
Google Public Storage Zach Micks
Great facility. Awesome service
October 27, 2019
Google Public Storage Myckel Wiggers
Very poor customer service!! I reserved this storage unit online with the price of $94 a month 1st month $1 when I got there all the sudden I got an email update that my price went up to $118 a month. So I showed the lady behind the counter my email but told me she does not get paid enough to care about that! See pictures below of my reservation.
October 13, 2019
Google Public Storage Brooklyn Treece
I missed my reservation check in time and Dani was nice enough to reschedule me at my convenience. They no longer had a storage unit in the size I reserved and upgraded me to the next largest size at no additional cost. Pleasantly surprised and staff is very kind and understanding.
October 13, 2019
Google Public Storage Jamie Tumbrink
Mary Ann was very helpful with getting us what we needed. The online prices were great! I recommend checking prices online and reserving that way. There appears to be online only deals :)
October 8, 2019
Google Public Storage Areman
Very helpful and they go over and beyond to make sure their customers are satisfied with there unit. #REALGOODPEOPLE
October 6, 2019
Google Public Storage Nancy Cross
Dani was very helpful and pleasant to work with when we rented a storage unit.
September 29, 2019
Google Public Storage Olivia Reaves
I highly recommend using this storage facility! They have been amazing to use the past 4 months. The staff is courteous and very professional - the rates are great too! At one point my husband left a racing tire out and the staff noticed and called us immediately to alert us. Definitely will use and recommend to everyone needing the storage!
September 24, 2019
Google Public Storage Gregg Crosson
Great check-in process, very friendly. Best place for storage
September 20, 2019
Google Public Storage Darin Brotherton
Mary Ann was awesome to work with. Great facility and easy to grt in and out.
September 14, 2019
Google Public Storage Tyler Allen
Rented a unit today with Mary Ann and Danny they were both very knowledgeable amd helpful absolutely recommend
September 12, 2019
Google Public Storage DENNIS ALBANELLO
The lady at the Ellisville Missouri store was very helpful. The store and storage units were clean.
August 17, 2019
Google Public Storage Belinda Cook
August 10, 2019
Google Public Storage jaey watkins
You guys are awesome
August 3, 2019
Google Public Storage Juan Reynoso
Dani renter me a unit and did a great job .👍🏽👍🏽👍🏽
August 2, 2019
Google Public Storage Daniel Wright
Great customer service and very clean facility.
July 29, 2019
Google Public Storage Brooks Christy
When we rented a space, it was originally $215 a month. Now we have to pay $277 a month...buh by!!!
July 22, 2019
Google Public Storage Kevin Cheung
Just rented a unit. Dani was very helpful
July 19, 2019
Google Public Storage Sarah
Mary Ann was awesome! She was so helpful and made the process very easy. She was also able to answer all of my questions and give me some advice about the amount of space I would need.
July 14, 2019
Google Public Storage Elf Warz
Dani sold me a great unit!
July 13, 2019
Google Public Storage Lamondreous Martin
Customer Service is wonderful
July 13, 2019
Google Public Storage Torie Even
Great customer service!
July 13, 2019
Google Public Storage Duane Powell
July 12, 2019
Google Public Storage Holly Bishop
Marianne was very nice!
July 1, 2019
Google Public Storage James Tully
Bring your own lock, they charge kinda high for one. Otherwise clean as. Casey was efficient and friendly.
June 21, 2019
Google Public Storage Carrie Keipp
Amazing customer service! Mary Ann went above and beyond in service. She was a tremendous help with my move and took great care of me. Highly recommend this facility!!
June 19, 2019
Google Public Storage Carson Burks
Great customer service from Mary Ann, love the air conditioning and cleanliness. Definitely would use again and recommend to anyone in the area needing storage.
June 7, 2019
Google Public Storage Dave Laird
Simple and easy rental experience, request Mary Ann for exceptional service
June 2, 2019
Google Public Storage Jessica Dippel
Dani rented me a unit today and she was awesome! Definitely coming back here every time I need a storage unit.
June 2, 2019
Google Public Storage Hannah R
This place is my go-to storage building! This is now my second time leasing here. Dani went above and beyond to make sure that I got just what I needed today.. She was such a big help and so nice! :)
June 1, 2019
Google Public Storage Sabrina Mason
Marianne is amazing and so sweet and knowledgeable! My dad and I love her and she was so helpful and kind to us!
May 17, 2019
Google Public Storage Tom Swaykus
Mary Ann does a FANTASTIC job!!
May 7, 2019
Google Public Storage Terry Schmidt
Great service. Easy to set up a rental.
May 1, 2019
Google Public Storage Zach Steltzer
Great service. Very helpful.
May 1, 2019
Google Public Storage Brenda Setlich
Mary Ann was awesome! Very friendly and helpful
April 20, 2019
Google Public Storage Joseph Stabler
Great experience!
April 15, 2019
Google Public Storage Kristy Schien
We had great service with Dani. She was there to help with all our issues!
April 13, 2019
Google Public Storage Michael Young
Great price , easy process, nice people. MaryAnn was great!
April 11, 2019
Google Public Storage Alexandra Wright
Mary Ann was wonderful and very helpful with my rental needs. She was extremely accommodating!
April 6, 2019
Google Public Storage Lisa W
Quick and efficient rental process. Dani was very helpful!
April 3, 2019
Google Public Storage Steph Luebbering
Mary Ann turned our stressful situation into a positive experience. She made me laugh which I needed, but was professional. We have never had to use storage before and she took the time to explain everything as well as answer all of my questions. Thank you Mary Ann!!
March 28, 2019
Google Public Storage Nan Kiesel
Great service br Maryann!
March 21, 2019
Google Public Storage Kris Mispagel
Mary Ann helped me choose the perfect unit for my needs. Very clean.
March 10, 2019
Google Public Storage sum bette
dani rented me the perfect unit. she was efficient and courteous. thanks!
March 8, 2019
Google Public Storage Robin Young
Mary Ann is a true asset as a representative for Public Storage. She is very hardworking, professional, personable and takes the to address an individual’s needs seamlessly.
March 1, 2019
Google Public Storage Bob & Tammi Moore
Maryann very helpful and courteous. Made the process so easy for us.
February 21, 2019
Google Public Storage Elmer Phelps
Great service. The manager, Mary, was very helpful with set up and provided excellent service.
February 21, 2019
Google Public Storage Steve
Very helpful. Great experience so far. Maryanne was a joy to work with.
February 19, 2019
Google Public Storage Daniel Sherrod
Mary Ann is awsome!!!! Cheap rates and great service!!!
February 6, 2019
Google Public Storage Christina Simpson
February 1, 2019
Google Public Storage Casey
Mary Ann made my renting experience wonderful!
January 7, 2019
Google Public Storage scott Hardcastle
Very easy to work with. Clean facility. The manager was very helpful.
January 6, 2019
Google Public Storage Rick Darcy
Surprised at all the love here. Mary Ann didn't let me know about the $11 insurance charge until signing. She also charged me for a Lock when I had my own. Of course, they took it off the bill. The service was bad. I didn't know they had 4 wheelers to pull your goods upstairs. It was my 1st storage. Then there was a discrepancy with my pro rate that they were incorrect with. I couldn't have been more disappointed in the attitude by Mary Ann. She must've been going through some stress because the reviews would say I was an anomaly but it was bad. I moved my stuff out and into another facility.
December 26, 2018
Google Public Storage Rag Nar
Mary Ann was very help. Courteous, knowledgeable and efficient. Signing contract was very easy and she even made herself available 1 hour before our scheduled appointment. Great service! Great facility!
December 12, 2018
Google Public Storage Scott Burrows
Great service. Mary Ann was awesome to work with. She was very efficient and explained every detail. Highly recommend.
November 26, 2018
Google Public Storage St. Louis Family Martial Arts Academy
Stephanie was very professional
November 20, 2018
Google Public Storage Michele Murphy
November 20, 2018
Google Public Storage Elliot Voris
Mary Ann was SO helpful and extra friendly! Great, safe, affordable facility. Happy to recommend it to anyone else!
October 17, 2018
Google Public Storage jim hume
great location great service mary ann was great and went out of her way to help me get the right storage thanks for your help
September 11, 2018
Google Public Storage Brian Sherman
Mary Ann (manager) met me at agreed up time, found me unit exactly as I wanted, was polite, knowledgeable and outstanding service. 5 stars!
August 13, 2018
Google Public Storage Justin Decker
Reservation was quick and easy. Staff helped us save on our needs for a quick move.
August 11, 2018
Google Public Storage Justin Gillam
Great storage solutions for a good price. Mary Ann handled everything great for us.
July 12, 2018
Google Public Storage Michael Derhake
June 8, 2018
Google Public Storage CC Knudsen
Unfortunate customer relations bungle on the part of PS Management" Yesterday, after 35 months of renting three large lockers & after spending over $25,000.00 to this company, I asked the on-site manager if she could give us a 2 day cushion in emptying the third locker as I am disabled and had logistics issues in getting a couple of strong youngsters to finish the job till the weekend. She noted that their company policy would not allow her to do that but because I had been such a valued customer for so long, she volunteered to call her district manager, Dan Frohock, to see if he would authorize an exception. I was filled with optimism for the five whole minutes it took her to return my call. He said no. I then spent three hours trying to speak with anyone in CA at their corporate office in an attempt to find a real person who valued good customer relationships. It is unfortunate that there is an absolute inability of any management personnel to recognize that not only can exceptions be made, but that there are times when it would just be the right thing to do. Now instead, Public Storage has a long time customer who will not endorse them to friends, will not sing their praises and will never do business with them again. But I will devote myself to making sure that EVERYONE I know understands that they should never give any business to Public Storage. It's simply a shame. (It should be noted that the on-site management, Maryann, cannot be faulted here. It is the completely tone-deaf corporate management who doesn't care about good customer relationships and cannot see the benefit of "word of mouth", even in today's world. It's no longer just the guy on the corner, but we each now have a platform by which to convey thoughts and ideas to others instantly and en mass.) ******** Late development (22 hrs after original post): An amended review is likely in the next few days as Corporate Management has reached out. Stay tuned... ******** Well, as a result of this review, Dist. Mgr. Dan Frohock reached out to me. After reviewing the circumstances, he generously agreed that his initial decision was made hastily and without any such review. As such, he rescinded his decision in order to give us the extra two days. Fortunately, we were able to empty the locker in just one day and I had already decided to post an ammended review when another call was received from Mr. Frohock. Unfortunately, it was not just a follow-up to confirm the account was closed but rather, another ill-advised managerial decision making any good will they had previously fostered completely moot. It seems that in spite of his decision to provide this one day cushion to a long term customer, because the account was closed on the 1st of the month instead of the 31st, they now require a check for the full month rent only to facilitate the cutting of a refund check that they could then mail back to me. How in the world did this clearly illogical step sound like a good idea to anyone??? After having apologized for the considerable inconvenience this company instigated, a decision that imposes further inconvenience can only be viewed as a bad idea. They've managed to put the chain back on the bike, only to come back and flatten one of the tires. It's truly disappointing that such blatantly poor customer relations decisions keep coming from those tasked with preventing & resolving such issues. So now, I am awaiting a call back from the Senior District Manager, James DeMarco to address yet another self inflicted wound to this company's reputation. ******* After an unnecessarily contentious call from Mr DeMarco, I am even less certain of the fate of this account than before. Clearly not wanting to concede any fault in the logic of this issue, he advised me that this payment on my part would prevent them from sending my account to collections - IN SPITE OF his own admission that I owe them nothing. This review was to be deservedly ammended until they "stepped in it" again. Now I must monitor my credit to assure PS is acting appropriately.
June 5, 2018
Google Public Storage Rich Link
Fast, easy to set up. Mary Ann was great to work with.
May 24, 2018
Google Public Storage Herbert Luther
Best storage experience. Mary Ann was very helpful and a pleasure to work with. Everything was a breeze.
May 23, 2018
Google Public Storage Susan Robb
Excellent facility and staff. Bryan was knowledgeable, helpful, and friendly. He is an asset to your organization. I am very happy.
May 11, 2018
Google Public Storage Staci Yokum
Easy check-in and super helpful staff
April 21, 2018
Google Public Storage Matt C
Great service
April 9, 2018
Google Public Storage Steve Hollander
Was pleasantly surprised to find that this location had Sunday hours! Reserving my unit online was super quick and simple and I received a confirmation call back in less than 30 minutes! Bryan was super helpful! After he showed us through the facility to our drive up unit, he walked us through all of the digital paperwork efficiently and without delay. 10/10 as far as client experience!
April 6, 2018
Google Public Storage Stephen Guffey
As a retiree from the military, I have had to use countless storages units. I must say, Mary Ann is an absolute pleasure to work with at all times. More companies need employees like her!! Thank you!!!
April 6, 2018
Google Public Storage Andrea Martin
I recently moved cross country to MO where I didn’t know anyone and was feeling completely stressed out. Mary Ann was my first real contact in this new state. She not only helped me with my storage needs, she made me feel welcome comfortable and safe in my new environment. She has been my guiding light in truly an angel!! I AM EXTREMELY GRATEFUL!!! Thank you sooo much Mary Ann.
March 28, 2018
Google Public Storage Steven Homeyer
Mary Ann was very helpful throughout my six month stay at the Ellisville facility. From picking the correct unit size at the beginning to closing out my account she was always a friendly face with the correct information on all of my account questions.
March 17, 2018
Google Public Storage Jon Lamb
Easy to check in. Great service.
March 10, 2018
Google Public Storage Sarah Engle
Maryann is always very helpful and friendly! Great customer service!
March 2, 2018
Google Public Storage Kyle Magee
Efficient, knowledgeable and friendly service from Mary Ann!
February 7, 2018
Google Public Storage Jessica Gittemeier
Fantastic service and units. Super clean. Maryann is incredible friendly and organized. Storage masters for sure!
February 7, 2018
Google Public Storage Kim Wright
Great service! Very thorough with the walk through. Maryann was very friendly and helpful.
February 4, 2018
Google Public Storage kenny beinlich
Great prices
January 25, 2018
Google Public Storage Joseph Myers
Mary Ann was super helpful when we were deciding on the right size unit and throughout the move in process. Great facility with several options, both inside and out. Highly recommend this location.
January 17, 2018
Google Public Storage Katelyn Holder
I stopped in a few months ago when I got my space and Stacy and Maryann were very helpful with my move in process. Very friendly ladies! Great customer service.
January 6, 2018
Google Public Storage J Wolff
Great and polite customer service, thank you Mary Ann. Good facility, recommended.
December 26, 2017
Google Public Storage Andy Hilderbrand
December 21, 2017
Google Public Storage Tiffany Rhine
Great place to store my things. They were stored for 18 months and it was all in good order when we pulled it all out.
December 12, 2017
Google Public Storage Melissa Randolph
December 7, 2017
Google Public Storage Jon McFadden
The service was absolutely great. I met with a lady named Mary Ann, and she couldn't have been nicer! She was extremely helpful and answered all of my questions. The facility was very clean. I would definitely recommend to friends!
November 29, 2017
Google Public Storage Ron Hartmann
Very helpful and efficient manager MaryAnn. Able to rent just what we needed in about 15 minutes.
November 14, 2017
Google Public Storage Vince Zimmermann
Good service staff, and the lockers in and out are kept in great condition. I've rented 3 times, and never once have had a single problem.
November 2, 2017
Google Public Storage Mark Hereid
Great Service, excellent attention to detail Mary Ann is great to work with!!!
October 21, 2017
Google Public Storage IrfAn Mangave
October 6, 2017
Google Public Storage Amy McRae
Mary Ann was very helpful getting everything set up for me. Great job!
October 4, 2017
Google Public Storage Kathy Terrill
October 1, 2017
Google Public Storage Ann Hartman
Manager Cindy K. went out of her way to help me select the right supplies to facilitate my move.
September 7, 2017
Google Public Storage Dana Constantine
Excellent customer service from Mary Ann. Clean and secure buildings. Best I've found.
August 15, 2017
Google Public Storage Beth Nelson
Ridiculously overpriced and no longer provides the flexibility to allow FedEx to drop off items to my unit. I have rented here for six years and in this time, my rate has more than doubled. Recently, Public Storage instituted a new policy where they will no longer provide a key for the FedEx driver, nor will they open the gate to allow the driver to deliver items directly to my unit. Not acceptable and I will be looking for a new unit. Unfortunately, they will not care, since as soon as my unit is vacated, it will be rented to someone else.
August 12, 2017
Google Public Storage Britt Dwyer
Very clean and secure storage center. Large carts were always available when we needed them and the whole setup was very convenient! The Manager, Mary Ann, was also very nice to deal with as well. We will definitely use them again when needed.
August 11, 2017
Google Public Storage Steve Boone
I called several place, none had $1 move in rate. I Rented 2 units because Mary Ann helped me out. Go online and reserve unit then call Mary Ann she can see what the best deal is...you'll save money this way or get a large unit for less.
July 19, 2017
Google Public Storage Charlotte Meier
Customer service was excellent! Mary Ann was such a great help and very knowledgeable! Highly recommend!
July 14, 2017
Google Public Storage Guillermo Lopez
July 14, 2017
Google Public Storage Nancy C.
Mary Ann was such a sweetheart and huge help in my time of need. She went out of her way to call around her competitors to find me the best price for the unit I was needing. After everything was said and done I decided to stay with Public Storage because for one I appreciated everything Mary Ann did to help make a decision during such a stressful time, and two they were cheaper, and three my unit was clean abbr so was the office and grounds. IF I ever need a storage unit in the near future I would definitely come back to public storage and I'd definitely recommend the storage!!!!!
June 18, 2017
Google Public Storage Janelle Saunders
A great place to have a storage unit! The lady at the front is really nice and always willing to help
June 10, 2017
Google Public Storage Jason Mashburn
Very helpful, Mary Ann was great
May 20, 2017
Google Public Storage Nicholas Peters
MaryAnn in the office was very helpful, friendly, and professional. The facility was clean, well maintained, and has good security.
May 5, 2017
Google Public Storage Brandon Lewis
Great customer service! Mary Ann was awesome and very helpful!
April 7, 2017
Google Public Storage Emily Antonacci
We worked with Mary Ann, who was very knowledgeable about the units, and was able to answer all of our questions. I would highly recommend using Public Storage and ask for Mary Ann!
March 26, 2017
Google Public Storage Susan Grod
MARY ANN was a huge help in choosing a new smaller unit close to my existing old unit for my downsizing move. She also recommended veteran movers who did an excellent job for me. I've been using this facility for about 7 years and Mary Ann is THE nicest, most pleasant, personable & helpful employee you have had there in all this time. Thank you MARY ANN for making my move easier!!! I look forward to continue working with you during my visits to your facility.
March 25, 2017
Google Public Storage Chris Harris
Mary anne whas great and friendly to work with and I loved the storage
February 18, 2017
Google Public Storage Cindi Major
Mary Ann very helpful great customer service. Thanks!
February 15, 2017
Google Public Storage Victoria Gregory
I was in the other day helping my roommate move in. Mary Ann was very kind and helpful. I recommend this location to everyone!
February 14, 2017
Google Public Storage Natalee Olson
Great customer service. Was in with my mom last week. Mary Ann was great!
January 18, 2017
Google Public Storage Christy Panos
Mary Ann at Truman location went above and beyond for me today. Their computer system was down but she picked up the phone call another store to have them do my transaction over the phone. Made my day cause I needed more supplies!! She was sooo helpful and was doing it all with a smile. Lovely lady!
January 14, 2017
Google Public Storage Christina R
Mary Ann was very helpful and personable. Service with a smile for sure!!!
January 6, 2017
Google Public Storage Jo Anderson
Mary Ann was very professional and super helpful in getting my mom set up with a storage unit. I would highly recommend this location. Very clean
December 14, 2016
Google Public Storage Beth Daniels
Chris attended to my concern immediately! Great service! Clean facilities.
December 10, 2016
Google Public Storage Todd Holtmann
Tabitha did a great job getting us all set up!
November 18, 2016
Google Public Storage Joe Abel
Tabitha was great in helping me with the exact size of storage I needed!!
November 15, 2016
Google Public Storage Kim Clark
Thanks to Tabatha and Glen for all your hard work!
November 12, 2016
Google Public Storage William Ivy
Tabitha was a great help very knowledgeable and keeps a clean facility.
November 12, 2016
Google Public Storage Brett Moen
Very clean. Bob and Tabitha were very helpful and friendly
November 12, 2016
Google Public Storage Andre Brandt
Tabitha runs a tight ship, clean hallways and units. Always has a smile!
October 29, 2016
Google Public Storage Jim Fiala
Great customer service.
October 29, 2016
Google Public Storage Andrew Birney
Tabitha and Bob made things easy to get in and get going. Great service!
October 25, 2016
Google Public Storage Kermit Parsons (StlSavageShooter)
My mother used this facility and the staff was great.! The facility was very clean and organized and Tabitha always had the biggest smile on her face. We will be back.
October 22, 2016
Google Public Storage Robert Henderson
Tabitha and bob
September 26, 2016
Google Public Storage Ed Giesler
MaryAnn, the lady I worked with on the paperwork and inspection of the unit, was very helpful, thorough and very nice to work with. The facility seems very nice and secure. We haven't yet stored anything because the move is scheduled in a couple of days.
September 25, 2016
Google Public Storage randall Scott
Mary Anne was very professional and helpful. She also found the customer service number to use to hopefully, remove a 20 percent late fee I paid do to the fact I wasn't aware of the payment slot that isn't clearly marked as such. Being a 100% customer service satisfaction company I have no doubt the issue will be resolved in my favor!
September 16, 2016
Google Public Storage yorel cox
Tabitha is the best property was clean and best price in town Tabitha is making America great again
September 8, 2016
Google Public Storage Kevin Herron
Tabitha was great. Facility was clean and well takeñ care of. Would reccomend to anyone needing storage.
September 2, 2016
Google Public Storage Mike Sedlak
Tabitha did a fabulous job in assisting me. Very informative and went above and beyond. Thank you, will come back for sure!!!
September 2, 2016
Google Public Storage Erica Nulik
Tabitha was great to work with at public storage and helped me figure out the size of locker needed. Second time using this location and would recommend it to anyone in the west county area.
August 6, 2016
Google Public Storage Reggie Wilson
Great people. Excellent atmosphere. Awesome! !!!!
August 6, 2016
Google Public Storage Debra Wilson
Tabitha and Bob are the best public storage employees that we have dealt with always very nice with customers wish you had more employees like these two great!!!!
August 2, 2016
Google Public Storage Max Dieter
My five stars for this place are owed directly to Debra. My father had a unit at Public Storage, and passed away in June. Before today, I had been there 2 or 3 times, and was told I'd have to continue paying until I could get them a couple of forms, which wouldn't be doable until the estate was through probate, which will take a few months. Today I learned I'm signed on as an occupant of the storage unit, and should have had access the first time I came in. Debra was so friendly and helpful and did everything she could to make it a smooth process for me, even though you could tell it had been a long day for her and I came in at the end of her shift. She was an absolute pleasure to deal with.
July 29, 2016
Google Public Storage Spencer Venard
Tabitha was very helpful and explained everything very well. Property was clean, unit was clean. Everything went extremely smooth.
July 21, 2016
Google Public Storage Ayron Adams
Tabitha was amazing and very thorough in explaining the process and making sure that i had everything that i needed. Made the experience feel very comforting. Great place so far! Thanks Tabitha and public storage! I will definitely use public storage in the future.
July 14, 2016
Google Public Storage William Martin
My rental experience at Ellisville with Tabitha was nothing short of amazing. The property is always clean and well lit. The times I would be needing the most access was in the evening so this was important to me. It dosent hurt that Tabitha is a joy to work with. If you have a question, concern or needing to update your account she is always eager to assist you and always with a smile. If I ever need to store in the future I know right where I'm going and you should too. Tabitha is making America Great again one customer at a time!!!
June 24, 2016
Google Public Storage Brandon Darian
Well maintained location. Tabitha is exceptional!
June 13, 2016
Google Public Storage John Biever
Tabitha was very helpful and worked with us through a tough situation. I greatly appreciate her professional attitude and assistance.
May 27, 2016
Google Public Storage Michael Uhlmeyer
This is one of the best Public storage facilities that I have done business with. The property manager was very helpful. She was able to effectively listen to my needs and find the best rental units for me.
May 20, 2016
Google Public Storage Susan Yates
Unit worked out great. Tabitha was very helpful.
May 12, 2016
Google Public Storage marie gelineau
Great place for extra storage! The staff is very thorough especially Tabitha and Chris. They will guide you the right direction. Very clean too!
May 5, 2016
Google Public Storage Derrick Johnson
Clean and well maintained. Tabitha was a great help. Good experience, would recommend to anyone looking for storage
April 23, 2016
Google Public Storage Marianne Evans
Awesome efficient assistance! Thanks Tabitha!
April 16, 2016
Google Public Storage camille palazzola
Tabitha was extremely helpful in helping us pick out the right unit for us. Sign up process was super easy. Units are very clean
April 16, 2016
Google Public Storage Mike Johnson
Tabitha
March 29, 2016
Google Public Storage Matthew Nowicki
My first time ever getting a storage unit and it was made easy by Chris whom was extremely kind and very informative. Also a shout out to Tabitha who made the experience all the more memorable by striking up good conversation and having an awesome vibe ! Great work Chris and Tabitha!!!!
March 10, 2016
Google Public Storage coopshizzle1
Tabitha was fantastic!
February 29, 2016
Google Public Storage Kevin Weber
Hi tabitha! Thanks!
February 19, 2016
Google Public Storage Linda Tritt
Tabitha was great! Very friendly
January 3, 2016
Google Public Storage dawn wood
Tabatha was great. Had great customer service!! Good company to do business with
January 3, 2016
Google Public Storage Jeremiah Lange
Great service, easy access, and clean units! We were helped by Tabitha
December 13, 2015
Google Public Storage Jill Downey
Great experience with Tabitha.
December 13, 2015
Google Public Storage Lee Clements
Tabitha helped me find the most cost effective temporary storage solution for my wife and I's move. Would definitely recommend.
December 7, 2015
Google Public Storage Scott Eberhardt
Tabitha was very nice and helped me With a billing problem.
November 25, 2015
Google Public Storage Matt Johnson
Evelyn was great
November 9, 2015
Google Public Storage Peggy Vishion
Tabitha and Bob was very professional and so nice. She is a very complimentary to your company.
October 19, 2015
Google Public Storage linda redeker
Tabitha was a great help
October 8, 2015
Google Public Storage Nathaniel A Malone
Evelyn was a great help to my family and I while getting some storage space! We loved how professional she was and the patience she showed with us. The facility is clean and love the fact there are carts as well. I'll most definitely will keep my business with this location!
October 4, 2015
Google Public Storage Trifles
Getting moved in and squared away took all of 20 minutes. Thanks, Tabitha! Looking forward to using this for a big move.
September 21, 2015
Google Public Storage Zach (Spacewhales)
Tabitha was very helping and extremely polite! Plan on using public storage for all my storage needs.
September 14, 2015
Google Public Storage J K
Facility is clean, cool, and very convenient. I love the push carts that are available for loading and unloading things in the units. There are also restrooms and water fountains available inside. Evelyn, the manager was very helpful and friendly. She offered boxes, furniture covers, and everything else I needed to store my items. I have now used all 3 of the storage facilities within a 1/2 mile radius of this location, and this one is superb!
September 7, 2015
Google Public Storage Mike E Gilmore
Tabitha was really good to us and took very good care of us . very friendly
August 14, 2015
Google Public Storage Marie Driscoll
July 13, 2015
Google Public Storage Mark Schaefer
Tabitha was awesome and super professional, showed me all the sizes of units and checkout we fast.
July 7, 2015
Google Public Storage Ashley Alexander
Evelyn was awesome. I only had a few questions about the area and she was more than willing to help out. I look forward to using this facility in the future.
July 2, 2015
Google Public Storage Nisha Adams
Evelyn was very nice and helpful.
June 17, 2015
Google Public Storage Mz. Dupree
Stacy and Evelyn were great with my storage needs today
June 16, 2015
Google Public Storage Indy Howard
Evelyn was great! Thank you for my packing supplies.
June 11, 2015
Google Public Storage kevin stewart
My storage space was clean and smelled good. I'm very comfortable to store my valuables there! Thanks Evlyn!
May 22, 2015
Google Public Storage William Howard
She had a great smile and was very helpful
May 21, 2015
Google Public Storage Nathan Seely
The facility is always clean and everyone is helpful and pleasant
May 10, 2015
Google Public Storage T S 07
The customer service was amazing! The Property Manager, Evelyn, was very friendly and answered our questions. The facility was very clean and we were happy with the size of our indoor unit.
April 18, 2015
Google Public Storage Jerry Leeker
Evelyn is awesome she helped us so much. great facility great people
April 17, 2015
Google Public Storage Orlando Spinks
The clerk Evelyn was just amazing very friendly and helpful.
March 21, 2015
Google Public Storage Tea Que
I went to this location with a friend of mine and I was very impressed with the customer service that the manager gave if I ever need storage I know where to come
February 17, 2015
Google Public Storage Victoria Thomas
Evelyn at public storage in Ellisville was very helpful to me greeted me with a smile which made me feel very comfortable and my needs where met in an orderly and timely fashion i definitely would refer more customers to go this location great service.
January 18, 2015
Google Public Storage Sky Parker
The service was extremely helpful. Evelyn was such a patient help on helping me out with what I needed.
January 10, 2015
Google Public Storage Cyrus N. White
Had a good experience renting a unit. AJ, the manager, was knowledgeable, professional, and helpful. The indoor facility is clean and well-maintained.
November 7, 2014
Google Public Storage Jerry Murdoc
This place is great, they have a bunch of different sizes and AJ was a fantastic help and truly knows the best way to store my stuff. I will definitely be back closer to the end of the year when I'll be moving!
November 5, 2014
Google Public Storage Caleb Swickard
Taylor has given the best customer service I have had! She had answers to all of my questions immediately.. Two thumbs up!
October 28, 2014
Google Public Storage Pat Sainato
I have used PS for many years and always felt they took good care of the property but recently I have noticed that the floors, inside elevators, and in general does not look like it is ever cleaned. They had the rolling carts chained to the wall which was a total shock when I went to put items in my unit. It was very difficulty hauling all the things up by hand. People have left mattresses and all kinds of rotten furniture outside which is really disheartening and is an easy way for them to get rid of their junk without having to pay for hauling it away etc. I am hoping this is just a temporary glitch and that I won't have to start looking around for another storage facility.
September 10, 2014
Google Public Storage brittany smith
Don was awesome
September 8, 2014
Google Public Storage Bitsy Dylan
I went in last week to look at boxes for my daughter-in-law and was impressed at the quality, various sizes and versatility of the boxes available at the Ellisville Public Storage. I liked that the office and property looked clean and the merchandise well displayed. There had been a storm which knocked out the building's power, but Taylor was very professional, friendly and knowledgeable. She even made suggestions regarding other uses for the boxes. When my daughter-in-law's relocation gets finalized, we will definitely be back to see Taylor for the boxes and moving supplies.
August 25, 2014
Google Public Storage Kelly Zetak
A great experience!
August 24, 2014
Google Public Storage Eric Holden
The Ellisville location was the cleanest, nicest overall public storage I've use to date. The indoor units we exactly what I needed, customer service was spectacular. AJ helped me with everything I needed and guided me through figuring out which unit would work for me
July 27, 2014
Google Public Storage lee harris
Aj was great to work with. We appreciate the help.
July 15, 2014
Google Public Storage Corey Hill
AJ was very helpful with the whole process
July 14, 2014
Google Public Storage Keith Rabenberg
The person there that day, AJ, made the move-in process quick and efficient.
June 30, 2014
Google Public Storage Tracie Blodgett
Had a GREAT experience AJ was very helpful and friendly.
June 20, 2014
Google Public Storage Amanda Miles
Service was very good and thorough. AJ was kind, helpful, & knowledgeable. Storage unit was clean, climate controlled, and easy to access. Would definitely recommend!
June 15, 2014
Google Public Storage Michael Curtis
Great experience, easy to work with and fast. Thanks, AJ!
June 14, 2014
Google Public Storage P Miles
No problems with renting the unit. Close to home and easily accessible.
June 14, 2014
Google Public Storage Jack Richards
Excellent experience with AJ
June 13, 2014
Google Public Storage Christopher Reed
AJ was excellent and very helpful!! Highly recommend Public Storage.
June 6, 2014
Google Public Storage Kevin Webber
I just rented from aj. It was a great experience
May 31, 2014
Google Public Storage Zak Ancel
May 30, 2014
Google Public Storage Linda White
Been doing business with this storage facility for many years and the facility is very nice and the staff always helpful!
May 30, 2014
Google Public Storage Ian Buschmann
Very helpful service that covered a wide array of topics I asked about. A.J. was very knowledgeable about the company and its policies and helped me make the best choices on what to do about moving to a new house.
May 30, 2014
Google Public Storage Shannon Morton
very helpful and personable staff aj helped me decide what size boxes and how many i needed.
May 29, 2014
Google Public Storage sandra Miederhoff
i have been doing business with them for years. Very friendly and helpful! Awesome customer service!
May 28, 2014
Google Public Storage Neill Wolf
I came in to get some prices from A.J. a few days ago and he was super helpful and knowledgeable about what size locker I might need for my apartment. A+!!
May 14, 2014
Google Public Storage Mary Robertson
Great service. Nice peps. Keeps your info private. Very clean.
May 3, 2014
Google Public Storage michael rose
The staff was very helpful and the process was efficient.
April 27, 2014
Google Public Storage Mike Wayhart
A.J. at Public Storage Ellisville provided me with great customer service this past weekend with my questions and inquiries. Very knowledgeable in Publis Storage processess, policies and procedures.
April 11, 2014
Google Public Storage David Laiderman
Great experience all around. Manager worked with us on holding the reservation since we were delayed getting to town and offered to sweep the unit for us before move in. Brad was super helpful and very efficient.
March 11, 2014
Google Public Storage Mary Barnes
Brad was exceptionally helpful when I went to rent a unit from him. He could not have been friendlier. The property is very clean, and very easy to navigate.
March 2, 2014
Google Public Storage Joel Williamson
Taylor was awesome made the process quick and easy! Definitely recommend this place!
February 27, 2014
Google Public Storage Marc Olivetti
I contacted Brad at Public Storage who walked me through the process of finding the optimal size of storage I would need, all the details of renting a unit including all the payment options, and got me signed up to rent. Brad was very professional, clearly explained each detail, and made sure all my needs were met. I highly recommend this facility and Brad! Thanks, Marc Olivetti
February 13, 2014
Google Public Storage Kyle LeMarbe
Brad was very helpful and quickly got our storage unit ready to go. We were able to get our unit and drop off our first load of items within 30 minutes. Very friendly and great service.
June 8, 2013
Google Public Storage John & Sue Blumfelder
The staff at the Public Storage facility in Ellisville is outstanding. Each time I went in there they were always extremely helpful and always had an answer to my questions. They are very knowledgeable and I will use them for any future needs without hesitation.