Ryan was absolutely wonderful he made my process easy and fast.
Karla was a loving person to work with
Karla was very personal and help me a lot today
Great Clean nice friendly staff Smell good and clean to the eye.
Karla positive energy is so uplifting. Need more workers like her .
Karla has amazing customer service. She makes the environment feel upbeat. She makes my transition move smoother than expected. She deserves a raise .
A little high priced for clumate controlled but I got exactly what I needed.
If you have any problems just ask for Karla she’s the best you’ll take care of you and make sure everything is OK trust me
Karla is the best she's a true Rockstar she go out of her way to make sure you're happy and everything is right she's a 5 star
Correlación a las ofertas excelente lo que me encantó fue el trató y la educación de que fui atendido profesional por una Gran dama que se llama Karla. Fue un gusto serrar un contrato a través de ella en está gran compañía.
Great place for storing anything you need to store.
Karla was absolutely nice and very helpful with everything thank you!
Muy buena atención de parte de Karla muy agradecido
Karla was a great help and she was very welcoming!!
Excelente servicio Karla fue muy amable y nos ayudó con nuestras dudas , recomendaría ese lugar
Public storage gives 5 star service thanks Karla Leah and Tony
Very helpful and nice and keep you laughing the whole time from start to end
Fair prices for size security and cleanliness. I mostly appreciate the service. Karla the property manager is so kind.
Thank you very much Ryan and Jordan for your help going out of your way. We really appreciate you very much. Thank you very much.
Great experience with Karla. Awesome storage space and secure building
Fantastic customer service!! Shoutout to Connie she’s the best!
Returning customer here, wow! What an amazing choice and location. Karla & Ryan were nothing but great and exceptional. Karla, that woman, omg, she's what a manager represents, all the way from answering all my questions to making sure I knew how to access my unit. Ryan, who you would never have guessed was new and in training, that gentleman was on it the moment I stepped foot into the office and was very attentive. Now that's 5-star service and people! ⭐💯👏🤩 #Customers #Location #Service #Manager #Training
Karla and Ryan are wonderful. Very nice people. They answer all my questions
This is the only location I've been to. Connie is the best! She always goes out of her way to help you out and has the most positive attitude. Its always a pleasure to see her when I go there.
I couldn’t recommend this storage facility more! The staff is what makes this place top tier. Karla helped me set up my unit years ago and helped me transfer units effortlessly in recent days! Thank you so much, Karla!
Karla was absolutely amazing so helpful! We had no idea how to go through this process and was so kind!!
3rd floor smells like cigarettes. I hear a lot of wind, or shifting today too.
I was in desperate need of a storage space unexpectedly. Great place and AFFORDABLE! Thank you for your service Karla!
Very friendly service from Karla she saved me time and money! Love the large loading area and moving carts.
Karla is very friendly snd welcoming. Answered all my questions during a safety check🙂
Connie helped me out when I needed it the most she's a wonderful employee and an even better person I wish more people like her worked here and were the world needs more like her!! I'd give her 10 stars if possible. Whatever she's paid she should get a monthly raise lol
Connie at the hilltop facility helped me through all the steps to secure my unit.She was super friendly and guided me right to my unit and showed me all my entrance points to my unit...Thank You Connie.
Karla was very helpful with transferring my units and had everything ready to go for me. I also talked with Connie before coming in person and she was very understanding and helpful to get me a different unit. Compared to my last storage facility this was is the best so far.
Clean, climate controlled, good price, and an elevator. What's not to like! I recommend using Public Storage, Hilltop.
Karla is amazing to work with. The building is kept clean and secure. Thank you
Very helpful Karla was great and very helpful
My experience with public storage in Hilltop has been a good experience. Connie who helped me today with transforing storage units was very accommodating and getting everything transferred with no problems. She was also the person I talked to when I first got my unit the first time. She was very pleasant and easy going. Thank you so
For your hospitality. Hope to talk soon
Open on Sundays! I got a great space fast! Way help me out karla!
Facility is clean, fair pricing, friendly smiles from staff. Thank you Karla and Liz. Awesome customer service!
I have been very satisfied with the services representative Karla, who assisted me with my last unit rentals. She was very pleasant, and very detailed when explaining the terms of the agreement. She really helped make things pleasant and stress free.
Met all my storage needs. Thank you Karla
The staff is great, especially Karla. They're always friendly and will address any concerns you may have. Facility is usually clean and if it isn't the staff takes care of it quickly.
Great service. Thank you Karla
Excelente persona,,pocas veces tienes quien atienda con un carácter tan amable y cortés con el cliente,,recomendada la seńorita Karla
Karla is amazing! Always so professional and courteous everytime we come across each other. I could not be happier with this place.
I've been a long time renter here Karla has ALWAYS given me top notch service. She's always attentive, welcoming and stays on top of making sure the grounds are clean and in order. Very respectful young lady! Definitely a great representative of the Hilltop Public Storage!
Thanks Karla!
W. Marshall
I needed a unit in a hurry and was thrilled to find one at a fantastic price within just minutes on a Sunday afternoon! After booking and paying online, I headed into the office, where Karla had everything ready for me. She had my lock and all the info I needed set up already. I'm so grateful for Karla's help! Thank you so much!
Great place, easy access. Karla was amazing to work with and very helpful!
Me atendió super bien Karla fue una experiencia muy confortable me sentí asusto y en confianza muy buen servicio
Professional and a pleasure to work with, the premise is always clean and the staff is excellent. A side note to Karla, you are always a pleasure to work with thank you so much
Returning to rent here. When I need storage this is the place I go. I love their App and Karla gives great customer service
Karla was fantastic and took good care of me.
I'm 100% happy renting here. Security pricing and friendly staff are all amazing. Thank you Karla and Connie!
Great customer service Karla! Nice heated loading areas and fair prices.
Karla was very helpful
It was very busy but she guided me.
Karla was extremely helpful and made my rental transfer easy.
Connie and Michelle were amazing help!! Originally went in to get a replacement key due to losing our keys and they found some fault in our account and were able to get it all situated. Thank you ladies again :)
Very helpful with everything. Love how they where able to explain and get everything done right.
El personal exelente cervicio
One of the workers , Connie is the most wonderful person I have ever worked with. She will go above and beyond to help with anything needed. She did an amazing job getting us a unit and even when I have questions or anything if shes the one working I know it’s always going to get figured out!
Connie, thank you for your help, you were great , see u again soon
Wonderful experience! Karla is the best person for the job! She made our experience fun and she was informative and the most polite person I've ever met! Thank you!
Connie is a very nice and friendly happy person.Great customer service skills. She makes me feel comfortable with my property here. We need more people like Connie.
Take you for hiring her.
Karla has great! She assisted me with everything I needed with ease. She was a big help.
Clarla very friendly and helpful
Clean place
I really appreciate the service here. Karla always says hello and is very helpful. The building is well lit with great access points!
I love renting here! Super Clean and great staff! Thank you Karla grate place Karla is the best now's me by name still hear and Karla is still doing a lovely job on helping people and keeping the building nice and clean Keep up the good work Karla update still great service clean cool staff update the dm tony is a supper Nice and Carla it's been 4 years now and management is top nach very friendly
We appreciate the high level of customer service that we have experienced through Connie. Her experience and knowledge have proven to be helpful to us on several occasions.
Karla was incredibly helpful in getting me switched over to a smaller unit.
Connie is fantastic. It doesn't feel like a storage facility. It feels like a friend's place of business. I feel so welcome, and would advise anyone to store here. If it's more expensive, you'll certainly see why! The staff is a truly thoughtful bunch. Very grateful!
I’ve been a long-time customer of Public Storage, with units in both Minnesota and Arizona, and I can confidently say that the Hilltop location stands out thanks to Karla’s exceptional customer care. Karla went above and beyond, making my visit a pleasant experience.
From answering my questions with professionalism and clarity to assisting with any issues promptly, Karla exemplifies what outstanding customer service should look like. The facility itself is always clean, secure, and well-maintained, which gives me peace of mind knowing my belongings are safe.
KARLA, I really appreciate ur kind gesture. U did a great 👍 job to assist me, u explained so clearly to make me understand, I don't regret coming in to the public storage to keep my stuff. Thanks alot and have a wonderful day ahead 😊😍
Awesome, very helpful staff!
Great experience renting in the office. Scored an awesome special. Thanks karla
Karla was so nice and helpful. She made everything so easy for me!!
Connie is the best!!! She was so knowledgeable and friendly and extremely helpful for me and my friend!
Great customer service with Trish and Katianna! Very kind and professional!!
I have had storage units for many years all over town, but the Columbia Heights Public Storage stands out with their exceptional cleanliness, ease of use and customer service. Connie at the front desk always has me leave with a smile.
The building is clean, safe, and secure. Connie’s customer service is a day brightener. She runs a tight ship but you can tell that she really enjoys being of help to the customers.
Connie was an absolute angel with helping me get set up with my rental, I’m hard of hearing and she went above and beyond helping to make this a success! Will definitely be sending business her way!
Bought an auctioned storage unit. Connie was great to work with!
Amazing services .
Conni is the best of the best .
Thank you so much (Connie) truly amazing !! You been there since the first day to help me. Your very perfectional you do the company a great Honor by working for them thank you so much top of the line there’s no one better
Friendly and helpful staff. Convenient location.
Met with Karla at the Hilltop location and got a walk-through of storage facility. Karla was professional and pleasant, answered all our questions....thank you Karla! We were able to complete the rental agreement fairly quickly and received the keys for the storage unit.
PS: there are security cameras throughout the facility and it seemed quite secure, with access limited to the area of your specific storage unit.
Karla was AMAZING! Completely answered all my questions and totally helped me. Very clean facility and great options.
Karla Is a very nice and beautiful person. Always kind, always pleasant took care of business and always was willing to help. She is a very nice employee to have to work for you.
I like the place it’s its very clean. The staff is unusually good. I think the downside is every three month your rent will go up about 28%.
I don't think the worker here that work hard to make sure everything is fine get that part of the 28%.
Karla was very professional and fast service is her middle name. Thanks!
Very friendly and convient. The ladies were very polite and respectful. The only issue I have with the storage place was the price. When your promotion is first month free, when your done with all the fees it comes out to $50. So is your first month really free? Can't honestly answer that.
I’m a new renter here. Fast easy service with fair prices. Thank you Karla for your amazing customer service skills!
Karla was a wonderful person and very helpful I'm glad I came in
Karla will make you life so easy! Super helpful and knowledgeable.
Connie was fantastic. Answered all of my questions, was very knowledgeable and friendly as well. Very pleased.
Karla was an amazing help. Very knowledgeable and the facility was very clean. I am a first time customer and am looking forward to using them.
Awesome lady, very helpful.
Karla was great very helpful 👍
Building was also very clean 👌 and I was able to get in and out quickly 🙌 😀
Karla was very professional and nice. Made everything here easy and a good experience with her overall. She was very knowledgeable and even went outside in rain to show me a unit before I paid. Very good experience with her and public storage.
The building is awesome and convenient for me,right by my job and all! Karla is so kind and always making sure I am fine! Thank you so much! 😁
Karla was awesome to work with. She set me up with a storage in time when I needed it the most. Thank you again.
Buen lugar para rentar espacios. Todo muy limpio y la manager Karla habla español y es muy informacional.
Karla and Connie at Public Storage are so wonderful in helping me with my storage needs. I have to constantly update my spaces, to fit my fluctuating needs and I really appreciate their help! Facility is ver clean and the pull-in garage is a lifesaver!
Karla was Very very patient and helpful with me and also kinda helped me step by step to be honest . Place very clean btw
Manager and staff handle situations well, easy to work with and helpful
Karla, the manager at Public Storage in Hilltop is VERY helpful.
Im a previous renter who is now back again. This facility meets and exceeds all my expectations. Clean, secure, friendly environment. Karla the manager is my go to girl! She answers all my questions. This storage place is A+!
Just started renting today. I came in with no idea how storage works. Karla the manager was very knowledgeable. I have the best size unit at the best price.
Carla is the best! Thank you for your great service
Great place to rent. Secure and clean. The Property manager karla is super polite and very helpful.
I love the ways the workers attends to customers needs especially Karla. She is very attentive to my needs.
I recommends this place for your storage. Very safe.
Pleasant staff when you can get a hold of someone.
Staff was very professional. The site itself is very clean and secure. Pricing is moderate and everything you need is supplied. Sorry no photos to post however this establishment is centrally located in the northeast section by hilltop .
Karla Helped Me Very well N she had good customer service And I recommend people to come here and get a storage unit at this location
Karla was fantastic !!!!!
So Accomadating and nice.
Thank you!
We have had great service at this location. We have been a loyal customer since 2019. From check in to check out Karla has been an exceptional on-site contact throughout!
Justus was great made getting a storage unit easy
Karla is Amazing, super knowledgeable and very good communication. Since day one I have been impressed with her customer service, the facility is secure and well maintained with easy access with keypads and convenient location.
New state of the art convenient storage facility where I feel safe with all my belongings knowing that each floor separately secured and movement is tracked within the facility
Fast Friendly service in a secure building . Karla helped me find the best space for my stuff. Thank you.
Karla was extremely friendly! Great place highly recommend
Karla really helped me out ...very friendly and understanding we need people like her working in these establishmentsThanks So Much for All Your help!!!
Rented a space today. The facility is clean and very secure. Property manager Karla answered all my questions. She was great.
It's a clean and respectable place 😁
Process was smooth places clean, a lot of people in and out, good location. The space I rented it's kind of small I didn't realize that however, that can be adjusted too.
Karla was very NICE AND VERY HELPFUL SHES AWESome
Carla was very helpful. She went above and beyond. I was running late after a customer service guy had me heading to her facility past the cut off time to make a reservation and she had mercy on me. I had a terrible experience with my move and working with Carla was very helpful during a critical portion of my move. She still does not know how clutch she was for that.
Hilltop public storage is great. Karla and Brian are so friendly.
Very clean and well-managed spot! Karla, the Property Manager, has great customer service! I would use this facility again.
Karla, was extremely helpful as my family in need of storage space at a critical time. She made everything super easy and convenient for us. She’s awesome.
Clean and welcoming, super friendly and easy lease signing today. Karla is a real professional.
Karla is so helpful and so great to talk to 🙂
Karla was very nice and very helpful..she was extremely knowledgeable and she is very good at what she does. Very personable. I enjoyed her conversations with me. Love the nice clean building as well.
Karla is awesome and dealt with my emotions like a champ!!!!
Perfect attitude perfect worker. Thank you Karla.
First time renter. Really great service from Karla. Great new building!
Thanks for the easy fast rental. Karla gives wonderful service.
Building is new, convenient loading bay. Karla the property manager is great and super friendly.
Karla was really helpful!
Tuve que regresar a rentar otro almacén y como siempre Karla me dio excelente servicio. Recomiendo este public storage al 100%
I’m a new renter and have never stored before. Karla was amazing and got me the perfect unit close to the loading bay!
I just completed my rental with karla. She showed me the building and made everything fast and easy. If I could give 10 stars I would. Great prices large variety awesome loading area!
5 star sevice everytime! Karla is a customer service superstar. My space is perfect size for a great price
Karla is very helpful and nice. The building is kept clean and organized.
it's a storage place. what more to say? it keeps temp pretty well in winter.
Hello, I would like to share a good experience that I had today renting a storage in the Hilltop area. The person who assisted me named Karla was very kind and patient in giving me all the necessary information. I really liked her attention because she speaks Spanish, which we were able to understand us very well thank you.
La experiencia en este public Storage fue muy genial con la amabilidad de Karla me gustó en la manera que nos ayudó como nos trató y también habla Español.
What brought me to Public Storage in Hilltop, MN was a bit of a precarious situation and from day one, whenever I’ve needed something the property manager, Karla, has been there for me with the upmost in professionalism and absolute kindness. She has always got right back to me promptly answering every question I’ve had, even the stupid ones. Not to mention, the attention to detail she has provided is impressive, always going above and beyond for her customers. And, the cherry on the top is that I know some of the assistance she has provided is not in her job description. Her customer service skills are simply beyond excellent. Karla is a magnificent ambassador for the Public Storage company. Thank you again, Karla!
p.s. Karla deserves a hefty raise!
This is a grate storage place. They helped me in a hard time of my life. Clean good professional service 🥰
Excellent pricesand great service
Very nice customer service Representative
The customer service representative MS. JENNY served me excellent.
She gave me very nice information about the storage, and is very kind.
She has a very talkative and kind nature, and you can direct any questions to her.
I am thankful for her professional, good intentions, patient attitude, and she was able to help me easily.
She is an excellent customer service representative.
Karla is the most pleasant property I’ve met with Public Storage. The facilities are wonderful. The convenience of the touchless entry is fabulous. You can be sure that your things are secure as they review their security footage if there is ever an issue. If it wasn’t for the increase in our rent and the distance from our home, we would have stayed.
Building si always clean. Karla si a Greta manager, very helpful. Great prices
Secure. Safe. Garage for unloading/loading. KARLA IS AMAZING!! So understanding and helpful. Thanks again! 🤩💯