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Public Storage Self-Storage Units at 1315 Chicago Road, Troy, MI
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x5'Online only price$ 22/mo
Small 5'x5'- ground floor
- climate controlled
- inside unit, swing door
- locker
$ 22 /mo $ 27Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 23/mo
Small 5'x5'- ground floor
- climate controlled
- inside unit, swing door
$ 23 /mo $ 29Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 34/mo
Small 5'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 34 /mo $ 68Best Price Label+ one-time $29 admin fee
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5'x15'Online only price$ 36/mo
Medium 5'x15'- ground floor
- outside unit, rollup door
- drive up access
$ 36 /mo $ 72Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 53/mo
Medium 10'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 53 /mo $ 106Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 65/mo
Large 10'x20'- ground floor
- outside unit, rollup door
- enclosed
- drive up access
$ 65 /mo $ 130Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 67/mo
Large 10'x15'- ground floor
- outside unit, rollup door
- drive up access
$ 67 /mo $ 134Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 77/mo
Parking 10'x20'- outside unit
- uncovered
- drive up access
- vehicle parking
$ 77 /mo $ 102Best Price Label+ one-time $29 admin fee
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20'x25'Online only price$ 373/mo
Large 20'x25'- outside unit, rollup door
- enclosed
- drive up access
- rv, boat, or vehicle
$ 373 /mo $ 461Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Troy
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At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 393)
I recently rented a unit at Public Storage, and I have to say — the experience was beyond amazing! From the moment I walked in, I was welcomed with kindness, professionalism, and top-tier customer service.
Simone, the property manager, is a true gem. She went above and beyond to help me with everything I needed, explaining all the details clearly, walking me through the process, and making sure I got the perfect unit for my needs. She was patient, knowledgeable, and genuinely cared about helping me — something you don’t see everywhere these days.
Because of Simone, I’ll be staying at this location long-term. It’s rare to find someone so dedicated and passionate about what they do. I can’t thank her enough for always being there and making the whole experience stress-free and smooth.
Thank you, Simone! You truly made a difference. If you’re looking for a place to store your things and want peace of mind with exceptional service, THIS is the location to go to!
Simone was very helpful and kind I gave her 10 stqrs
Simone is a very professional and kind individual.So knowledgeable thanks again
Had an amazing experience! The service was top-notch, everything was smooth from start to finish, and I truly felt valued as a customer!
Simone is always very helpful. It’s a pleasure to see her each month since I prefer to pay onsite rather than online.
Simone was very patient with me very kind and extremely helpful
Simone's diligent follow through and conscientious customer support were greatly appreciated. She helped save us money and ensure optimal readiness for other customers. She should be commended!
Simon went above and beyond for me. Amazing customer service. I couldn't be happier with the results and genuinely thankyou for being so professional. I'm extremely happy we were able to make any discrepancies I had right. I would also like to mention that this is a very clean facility with very easy access to your personal belongings. If you're looking for a safe and reliable storage facility then look no further.
I've been storing my items at this unit for months and have had no issues at all.
Today, I spoke with Simone about an issue with my monthly rate and she assisted me in the matter with professionalism and a genuine care for resolving the issue. Her kind character is rare nowadays and she's certainly a blessing to your company.
Good storage place. Clean and well maintained. Simone was a pleasure to work with. Will definitely be back later this year.
Please keep Simone around the service is excellent. She is the best problem solver ever
Simone went above and beyond to help me I just love her she is amazing
Perfect place it’s always clean and taken care of the service is perfect
Give Simone a call she’s property manager she’ll offer you all type of good help!
Simone was very helpful in putting a issue for my rent rate she also explained what I could to downsize to save money thanks Simone
Simone has been very helpful over the years that my business has stored our items here.
Thank God for Simone she is always professional kind courteous knowledgeable and hard working. I always know that I can get the right information i just rented another unit from here and she still is very knowledgeable keep her around forever
Simone is very friendly and knowledgeable facility is clean and well kept.
Nice property, clean and convenient storage. Simone has been so helpful every time I needed assistance, she is fantastic. Thank you Simone..
My wife and I really love Simone we have rented our third unit with her. She is very personable. Thanks Simone.
Simone showed me a unit that I will rent next month she was very patient and understanding of my needs
Simone was very professional and knowledgeable about always my questions she was very helpful
Came in to see about rate decrease spoke with Simone she was able to help me with this issue thanks again
Simone was very helpful with all the knowledge she has about renting and storing a unit she was extra helpful with my move out
This place is one of the best storage places I have been using. The counter person ( Simone) is very helpful with resolving problems and billing, and when life is getting the best of you. Simone was very patient with me and has an understanding heart when it comes to people. I would like to thank her and Public Storage for being a resource when needed.
Simone was excellent and and professional made my process very easy and matched the price that I was after. Thanks so much Simone for all your help.
Simone is always pleasant and professional. Everytime i come ahe ia always available to help with what I need.
Simone is a very intelligent and professional employee. She has answered all my questions and concerns thanks Simone.
I have had a good experience at this location because of Simone she is very sweet and very helpful. Please give a 10 out of a 10 she deserves a raise.
Thank you Simone for your professionalism, and help on my account...you are very much appreciated.
Public atorage has been wxcellent until my access would not let me in but came in ans talked with Simone and she explained all the updates that happening
Simone, Thank you so much for all your help in explaining in detail about the storage space and helping complete my reservation.
Great rental and informative indiemation from Simone thanks again
Simone was great with all her help and knowledge
Simone did my rental and was very good and helpful.
Clean and well kept place! Access is nice and easy with well maintained place
Simone helped with the move out with a quick inspection to get me on my way out!
Great service!
Simone was very helpful with my moveout.unforrunately the increase was too soon and to high.
I had a availability issue that was promptly rectified. Thank you so much Simone.. and my business thank you.
Simone was amazing and she came through and answered all questions which made this rental go as smooth as possible.
Availability to the unit is limited not a Convenient place to run a business out of..
Staff were very helpful
Simone did a good job with my rental thanks Simone
I’ve given y’all three stars because the young lady that called me. I cannot recall her name. I believe her name starts with an “S.” Pretty much saved you guys I had an incident where The gates weren’t opening. I guess because you guys had a power outage. I called to your customer service and it was absolutely a nightmare. I don’t know what’s going on with this location, but you guys definitely need some way to implement getting in contact with an actual human when things go wrong.
Simone was great she was able to take care of my move out at another location.
I come to rent every year and Simone is always greeting me with a smile and professionalism please give her a 10,000 dollar raise.
Simone did a great job it was quick and easy securing my unit
My stay at this facility was great even with moving out spoke with Simone it was done with ease
Simone is helpful and has explained the information clearly
Simone was great. Answered all the questions I had and was very efficient!
Simone is professional and helpful
I rented a storage unit and had a lot of questions about the online paperwork. I stopped by the facility and Simone was very professional and walked me through all the paperwork and answered all of my questions.
Simone was very helpful and took an extra mile. 5 stars all the way!
Simone was the best she goes above and beyond to help anybody where is the god that made her make more thanks Simone
Simone was a blessing to deal with me and my sister we came there and she helped us out extremely well I recommend Simone to anybody that goes there she will go Way beyond in helping you like she did for me and my sister. ✌️☮️❤️
Simone was very patient with me when I had to do a transfer because I moved into the wrong unit thanks Simone
Simone is great!
Excellent environment…, clean as clean it can be
Great people
Asha the lady in the front very polite
I would definitely recommend this place
Simone was very helpful getting me set up for a different location she walked me step by step thanks Simone
Simone gives excellent sevice. Been a client for years!!
Exotic Flooring. Simone still goes above and beyond to help
Public Storage,
This is one of the few corporations that have actually stepped up and circumvented their AI to aid human suffering. Not only did Jeff, through COO Joe Russel's office reach out to assist, But Simone, the location manager did as well.
I'll be honest, I'm completely blown away by the outpouring of human support to help with a human problem in a world headed toward uncaring AI functionality, programmed to serve the spreadsheet over humanity only.
I have no ego with anything I post. If I post a review that's negative, it's rarely only personal. I usually have spotted a detriment to the greater good and I comment on it.
This is an instance where I will happily swallow my pride and say I stand corrected.
Thank you Simone, Jeff and Joe!
Vince Orlando
We The People NTWR
(No taxation without representation)
hashtag#noviolence hashtag#nodivision hashtag#notwopartysystem
Simone is a Wonderful Public Storage Manager. I have had several P.S. Units in different States/Locations over the years. Simone is Truly the Best Manager I have worked with. Thank You again Simone for returning my calls and helping Me. I Appreciate You.
Ran into some difficulties with opening my unit in which Simone took time out of her day on a holiday to help me out while with my daughter. If not for her I would have been stuck and wouldn’t be able to operate my unit so I’m very grateful for Simone helping me.
I have been here a year and have had great service and enjoy working with Simone at the front desk she is always pleasant and smiling. Simone continues to be very helpful and thanks for the new asphalt and paint
Simone was helpful to me when I tried to access my unit
Location is the best. Access fits my time frame. Staff are courteous and helpful.
Great customer service. Smooth check-in and Simone was helpful with any questions and during checkout.
The support we got from the front desk - Simone - was amazing. I recommend this storage for sure.
Simone was a easy person to work with I am a bidder and the process was very easy and smooth. Thanks Simone.
Simone was very helpful with my move out she even explained to me that I will not have anymore charges I even got a refund
This property is clean and up to date access was easy through the app and Simone was helpful with my moveout
Simone was very helpful and attentive thanks Simone.
Simone did me a huge favor she was closed leaving for today and they would not let me rent online. She pulled up to me while leaving and seen I needed help and she rented me the unit herself in the office while office was closed. Need more people like her.
Simone was helpful with giving me my code for my unit thanks so much
Simone was wonderful in helping me set up my storage unit! Professional and kind!
Simone is awesome she was able to lower my payments for me today and it was greatly appreciated.
Simone is a wonderful person easy to talk to and made everything very simple
We rented a space at a different location that didn’t have an employee working the desk and Simone came to that location and opened it up to show us the space we rented. Awesome customer service by Simone!!!!
Simone was very patient with me I had to have my lock drilled out from a locksmith she came with me and assisted me with no problem
Thank you, Ms. Simone for your excellent service.
Reasonably priced, Simone is a highly experienced professional there is nothing she can't figure out for me
Simone was and always is extremely polite and professional. she is an asset to the company. I’m always delight to see her.
Tried to go access my unit twice today. My code wasn't working and nobody was in the building to help. Also, nobody was picking up the phone.
I am so very grateful for the professional and kind support Simone gave me throughout the process of renting and securing a rental unit.
Due to a family emergency, I needed to cancel my reservation, but Simone was just as gracious then as she was before. A true Sales Professional, she is to be commended for her excellent representation of those she works for at Public Storage. She even called me to be certain I didn’t worry about anything. I cannot imagine going anywhere else after this experience. Thank you for hiring Simone. Give her a raise! 👏👏👏👏
Lynn Stinson
Simone is the greatest she has been the greatest since my first day at Public Storage. The cleanliness is awesome.
Simone was very helpful to me to get my mom's affairs in order. She continues to be so helpful
Simone is a very good person and is always helped s lot.
Simone was most helpful and made sure that I was able to get units large enough for my furniture until I moved into a new home. When issues arose she was able to help get everything squared away. I highly recommend this place for storage needs.
Simone was amazing!
She has amazing customer service skills and was so helpful and kind.
I’ve never had service as good as her, she makes her clients her first priority!
Thanks for everything, Simone!
-From Rudaina Dalaly (Public Storage- Coolidge HWY)
Simone was great, rental went very smooth
Potholes are hard to avoid every 10 feet, rent has increased over 70% in less than a year, the doors don’t function very well, but the office lady is really nice when her golf cart actually works.
Simone was most helpful in helping me to close out this sorage unit.
It has been most helpful to have it.
The price increase was a bit too much - but i needed the unit, and it was very convenient!
Simone was very pleasant to work with.
Thank you
Had to pay for a whole month when wasn't used watch for the month to month scamming they pull
Great customer service
Great Service very hospitable thank you Simone
A good intro rate then after only 4 months they are increasing it and thats after you're forced to buy the worthless insurance. Most storage places are scummy, do yourself a favor and try to find a less a scummy one.
I love cris on Winchester she helps and helped me out a ton she is very patient and passionate when it comes to me if I could give her a raise I would since day one
Simone provides the boat possible service with a smile
The only reason I give this location 5 stars is because of the manager Simone. I was going through a very difficult personal situation when I moved my things into this location, and another employee was harassing me over $2 that was missed on their account. Once I explained the situation Simone was more than understanding, and handled the situation as any business should. I recommend to only deal with her.
Simone has always been very helpful with any issues I have had,and is the reason I have rented there for as long as I have!!!!!
The manage Simone was so awesome for assisting me with find an affordable storage unit. Thank you so much for your help!
Simone was awesome. The best customer service I've experienced in a long time. She is very knowledgeable about the products and services, she shown me my unit,walked me through the process of the point of entry, exit and security. She's very comfortable and confident in her position and made me comfortable with trusting my belongings to Public Storage. Thanks again Simone. YOU ROCK
We’ve been renting from this location for many years. Over that time, I have met with several employees. Simone is by far the most knowledgeable and helpful. We needed to upgrade to a larger unit last month. She took the time to make sure we had the right unit for us, and available when we needed it.
Simone did a wonderful job with her services. Will definitely refer friends
Very bad experience with the lady, she is the boss lady she think, very bad attitude 😡 change the employee please 🙏. Thank you
Wow what a great experience again 👏, Simone is just awesome. She is my personal of the year already hands down.
Ask questions...get an understanding,PERIOD.
Simone was incredibly helpful at making the signup process as smooth as possible!
Simone is very rude, ghetto, and unprofessional and has blocked me from any Troy location because I told her to cancel my reservation after she called me and wanted me to schedule a appointment even though I was set to move I'm on the 27th of June. When I asked if I could come in on my own time, her reply was, " We have other things to do on the property and other people to talk to." Simone, I'm sorry if coming to the property on my time would disturb you from your job. Everyone I've spoken to at their Troy property afterward as been rude and nasty.
Came to property for help for the 21909 location got help from Simone here at the Chicago location. Thank you for her
Simon is awesome, great customer service and very professional.
Very friendly and helpful. John is the best.
Simone is a good person I will give her a 10 star.
Simone is very professional she is always available for my needs. She is a keeper.
You couldn't really ask for anything more. Easy, secure access. Simone in the front office is great to work with and she makes the whole process easy.
Sabrina was very helpful.
Had to rent unit from this company. Simone was very quick and helpful.
Simone is very helpful of all my needs.
Simone is very professional she let me know about all of the policys
Simone is the best
Simone is an amazing and very professional lady , she go’s above and beyond to help , thank you for the great experience
I have been renting here for a little while and I had the chance to see Simone who helped me when I first got the unit. She is still just as sweet as before. Thank you Simone for everything!
My experience with Dimone was professional, considerate and understanding of my needs! Tyvm 😊 (sorry if I misspelled your name)
The property manager, Simone is professional, understanding and on top of her job. She does what she says she will. She worked with me during my move out, made it so simple and even taught me some new things. No problem storing here.
Went to the Public storage and met Simone very helpful and kind . Thank you for your help and respect you gave my son and I.
Rashelle is wonderful she was passionate and understanding in all areas of help that we needed me and husband look forward to renting with her in our near future
They advertise a 5x5 but they don't tell you that it is less than 3 ft. TALL!
Simone and her team really go above and beyond. I recommend this location over any other!
They hike prices almost every month ; since it’s no contract . The door knobs are broken so anyone can get in. Worst customer support ever.
Had all my stuff moved out by the 3rd, yet I still had to pay for a full month.. tried to contact customer support several times to no avail. And when I called a location they gave me a spam call phone number. Ridiculous the way they treat paying customers and I will never rent from this company ever again.
Just got off the phone with Simone who might be the best employee at Public Storage. She was calling in regards to another issue but when I told her my current issue, she made it her priority to help me and make sure I was heard. I was on the phone with customer service (we care) or whatever and they were extremely frustrating, difficult and made me feel unheard. Again, Simone made it her task to help me and I feel like she went above and beyond, ensuring I felt heard.
Thank you so much Simone!!!
This Public facility is very well kept and Simone is so professional in her job and fair open to others opinions, you really deserve 6 stars.
Simone was very sweet and polite helping me with all of my needs. What a wonderful person
I am very pleased with the service here. Simone always has a smile and helpful in every way also is very courteous. She is the reason i still rent here and she has my back.
Great prices
Had a very easy rental process. Good deal compared to other units in this area for a 10x20. Simone is wonderful!
DON’T DO IT!!! Take a fools advice and steer clear of this place unless you have money to burn.
I’ve always liked this Public Storage location. Simone is always very helpful and kind. 😀
Came here to pay a bill for another location, simone was very professional and got me taken care of quickly
Simone was fantastic explained everything to me and was so helpful thanks again for helping my buy my first unit!!!!!
Simone was very helpful getting my bill straightened out
Miss simone is knowledgeable about her job she is very sweet and helped me lot.
Stay went very well. Simone was a big help 👍
I have been renting here for a long time. Simone is so very helpful it is beyond my belief. Keep her around as long as possible.
Simone is very detailed in her job she makes the property run smooth
Simone was excellent at her job. She got me in and out with ease.
Simone was very professional and got me out very quickly with her and knowledge and skill
Jessica helped me make a reservation by my house in Fraser, Mi close to my house she was very helpful in the process and I got a great deal on my monthly rent rate. Thanks again
Simone is amazing and her customer service is awesom
Property was very clean and Simone was very helpful and friendly
Simone was a good customer service representative and she was a pleasant person to work with
Simone is very professional, courteous and helpful. She walked me through all the steps necessary to secure a storage space. We need more people like Simone in this world.
Process was easy on phone
Lovely staff especially Simone! Will definitely come back!
Simone is the best agent a company could have. A storage unit is basically a concrete space with a door, but a customer focused professional like Simone makes all the difference.
The employee that works the front desk attitude was horrible and offered little to any information on the storage spots. She lacks interpersonal skills along with effective costumer service.
Simone is great at her job and was very informative about this job needed a bigger unit and she assisted with that and i did it online for better price.
Simone was very helpful for me and my cousins rentals
Simone was very helpful she got me in and out and it was appreciated
Online rental was very easy needed to remove insurance c a me to location and Simone was able to accommodate me.
Simone was very knowledgeable about all aspects of this business
Simone was very thorough, knowledgeable & kind. Simone demonstrated how to open, close & lock my storage unit. Simone advised a best practice while closing & securing when leaving.
Simone even asked about my contents to be stored to ensure I have materials to protect contents & it's price.
Simone was fast and thorough. Great experience! She exhibits the highest standard of service and competency.