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Address

20080 Allen Road
Trenton, MI 48183

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

734-250-9578

734-250-9578

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • Outdoor Storage Units
  • Property Manager Lives On-site
  • RV Storage
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

734-250-9578

734-250-9578

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • Outdoor Storage Units
  • Property Manager Lives On-site
  • RV Storage
  • Small, Medium & Large Storage Units
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Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 47/mo
    Online only price
    50% off first month rent
    Small 5'x5'
    • Outside unit
    • Drive-up access
    $ 47/mo $59
    Online only price
    50% off first month rent

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    5'x5'
    Online only price
    $ 47/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 47/mo $59
    Online only price
    $1 first month rent

    No Obligation

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    5'x10'
    Online only price
    $ 75/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 75/mo $93
    Online only price
    $1 first month rent

    No Obligation

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    5'x10'
    Online only price
    $ 79/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 79/mo $98
    Online only price
    $1 first month rent

    No Obligation

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    10'x10'
    Online only price
    $ 119/mo
    Online only price
    50% off first month rent
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 119/mo $148
    Online only price
    50% off first month rent

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    10'x10'
    Online only price
    $ 121/mo
    Online only price
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 121/mo $151
    Online only price
    Hurry!
    Limited availability

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    10'x15'
    Online only price
    $ 170/mo
    Online only price
    50% off first month rent
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 170/mo $212
    Online only price
    50% off first month rent

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    10'x25'
    Online only price
    $ 179/mo
    Online only price
    2nd Month Free
    Large 10'x25'
    • Inside unit
    • 1st Floor
    $ 179/mo $224
    Online only price
    2nd Month Free

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    10'x20'
    Online only price
    $ 186/mo
    Online only price
    50% off first month rent
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 186/mo $232
    Online only price
    50% off first month rent

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    10'x25'
    Online only price
    $ 248/mo
    Online only price
    2nd Month Free
    Large 10'x25'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 248/mo $310
    Online only price
    2nd Month Free

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    10'x30'
    Online only price
    $ 266/mo
    Online only price
    2nd Month Free
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 266/mo $332
    Online only price
    2nd Month Free

    No Obligation

Nearby Self-Storage Locations

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 366)

September 7, 2023
Google Public Storage Jeffrey Smith
I left Public Storage due to a latch issue on my unit preventing the lock from engaging. Unfortunately, their maintenance crew was unable to fix situation after a month and they couldn't promise reimbursement for me to hire helpers to move my heavier items to another unit. However, the office was not at fault and tried their best to resolve the scenario. I was worried I would be charged for an extra month but their branch manager waived the charges. Ultimately, not a bad place to store your items if you are responsible about making payments on time. I recommend new customers thoroughly test the lock before completing their purchase.
August 29, 2023
Google Public Storage First Form Collectibles
Great experience!
August 27, 2023
Google Public Storage Brian Dennings
Tanisha, Dawn and Sherri are awesome. They help with any problems. Help with the right size unit and great price.
August 23, 2023
Google Public Storage Andrew Headon
Great service from Public Storage!! Both ladies I interacted with were very nice and helpful.
August 19, 2023
Google Public Storage Ayanna Curry
Sherri and Dawn Were extremely Helpful providing me service to check in Dawn was Knowledgeable about the Climate control Facility and preferred an awesome spot for me. Sherri was very helpful and personable while professional!
August 17, 2023
Google Public Storage Symanthia Stewart Monigan
The staff there was amazing. Answered all my questions.
August 14, 2023
Google Public Storage Imani Moore
I had a great experience at this location Tanisha went above and beyond helping me switching my unit from indoor to outdoor overall great
August 12, 2023
Google Public Storage Michelle Dunaway
Smooth and simple set-up process and very nice clean facility. Dawn and Sherry were so welcoming and patiently explained everything. Highly recommend!
August 12, 2023
Google Public Storage Brittany Johnson
Had the most wonderful experience with Dawn & Sherri in the office, very knowledgeable & professional. We’re planning on moving in the near future & we’re looking into different places to safely store our stuff when the time comes. We will definitely trust this company moving forward. Thank you for your kindness and we cannot wait to do business with you in the future!
August 11, 2023
Google Public Storage Dana Kornberg
The team here went above and beyond to make sure I got the right unit to fit my needs for the best price. Thank you to Sherri for the smooth and friendly check-in and to Dawn for getting me into a space that works for me!! The place is clean and easy to access and I’m so glad I found them after a rough move.
August 9, 2023
Google Public Storage Nikki Struthers
Prices are too high and go up every 6 months to a year.
August 5, 2023
Google Public Storage Tonia Cyster
Tanisha and Dawn are very helpful! Great experience with Public Storage
August 5, 2023
Google Public Storage Sonia Lantigua
Excellent facilities. Employees were super helpful! Highly recommend it!
August 1, 2023
Google Public Storage Dawn Lucier
You are the first storage building I'm not screw me over on my storage thank you for not doing that
August 1, 2023
Google Public Storage Charles Raad
Tanisha and dawn good to me
August 1, 2023
Google Public Storage Sheila Teall
I liked very much talking with Tanisha.. Very friendly and a joy to talk to!! Thank you
August 1, 2023
Google Public Storage Jamil Magruder
Tanisha and Dawn provided great last minute service. A great solution to a bad day
July 30, 2023
Google Public Storage Roxanne Rachael
Dawn and Tanisha were so helpful and friendly! They made the process smooth and easy and work very well as a team to make sure I was taken care of. Grounds are clean and unit is in good shape. Highly recommended. Thank you Ladies!!
July 30, 2023
Google Public Storage Edmund Spratt
Tanisha is so helpful…at the end of first shift she still helped me
July 30, 2023
Google Public Storage Nisha Nish
I had the pleasure of working with Dawn on getting a storage unit. She was very informative and detailed about the process and it was very quick! The location is also very clean and well secured, that means a lot to me. Thanks!
July 27, 2023
Google Public Storage Carolyne Sharbnow
Tanisha ,Dawn and Tjuanda are so helpful every time I come in. Very patience to help me.
July 27, 2023
Google Public Storage Diane Jettie
Great service from Tanisha and Tjuanda.
July 27, 2023
Google Public Storage Carlos Espinosa
Dawn and Tanisha excellent customer service. Very professional people.
July 27, 2023
Google Public Storage Justin Nichols
This was my first time renting a storage unit and even though I could complete the process online, I decided to finish my paperwork in person to get a feel for the facility. I am glad I did. Dawn guided me through the process without a hassle, showed me the storage unit I had chosen to ensure it would accommodate my needs, and was so friendly and helpful! Tanisha was also working that day and I overheard her helping a customer whose unit wasn't even at this specific facility. They were wonderful and I feel at ease knowing, if I have any issues, I'll be dealing with incredibly caring and lovely people.
July 18, 2023
Google Public Storage Lioness TheGoddess
Yes Dawn was amazing! Fast, professional and super nice. I like this place already.
July 17, 2023
Google Public Storage Patricia Morris-Gibson
Excellent service from Tanisha. She was very professional and patient with me. This is my second unit and I recommend this facility to anyone who’s in need of a storage.
July 15, 2023
Google Public Storage Rob Blacksher
Wish I could give it 0 stars. Horrible management, units need care. No flexibility. I'd never again, and will stop anyone I know or cross.
July 10, 2023
Google Public Storage The Jazzypu's channel
Tanisha is the best
July 5, 2023
Google Public Storage sharon richardson
Keyco customer service was great she helped me in every aspect keep her around
July 4, 2023
Google Public Storage Chandra Hoffman
Dawn was a nice manager
July 1, 2023
Google Public Storage Eli Devin
Tanisha & Dawns customer service was great ! They are so helpful and made everything a smooth and easy process!
July 1, 2023
Google Public Storage Gerald Austin
They were so great. There level of professionalism was prodigious and next to perfect
June 30, 2023
Google Public Storage Charlotte Martin
June 30, 2023
Google Public Storage lorenzo smith
Tanisha an dawn was a great help, customer service was pleasant.
June 24, 2023
Google Public Storage Johnny Hutchins
June 22, 2023
Google Public Storage Joey Brasi
Keyco was professional, had answers for any questions I had, walked me through everything and was out of there less than 15mins. Thats how you do business
June 20, 2023
Google Public Storage Susanne A
Staff polite, knowledgeable, helpful. Facility very clean. Dawn assisted with all my questions/concerns. Would definitely recommend and use again if needed.
May 20, 2023
Google Public Storage Robert Lewis
April 29, 2023
Google Public Storage Trea Hewlett
Dawn is professional and friendly. She made my experience wonderful!
April 23, 2023
Google Public Storage John Doe
This facility has been a nightmare. We are trying to move out of our home and can no longer access the heated storage unit. There has been no power to the unit for a week. The property manager Dawn does not answer the phone. We've wasted several trips to the unit now unable to unload. We are getting no help from corpoeate either. They just transfer us to the property manager who doesnt answer phone or return calls timely. We have no idea if this issue will get corrected and are running out of time to get moved out of our home that has sold.
April 20, 2023
Google Public Storage Becca Birch
Dawn was absolutely wonderful! This is my first time renting a storage unit and Dawn made the process easy and painless. I trust that my belongings will be safe at this location. Dawn went over the protocols and procedures they take to check units each night. I appreciate Dawn's time and attention to detail. I love that their climate controlled building is fairly new as well. Highly recommend!
April 17, 2023
Google Public Storage Martinis Long
Keyco is very professional and does all that she can to provide excellent customer service. She is an all around respectful person and tries to ensure you the best experience at her location. Public Storage made an awesome choice with Keyco as an employee/representative.👍🏾👍🏾👍🏾👍🏾👍🏾
April 17, 2023
Google Public Storage LuKisha Patton
Keyco great customer service and very patience with customer.
April 9, 2023
Google Public Storage Elaine Cunningham
April 8, 2023
Google Public Storage Brent Cannon
Keyco is very professional keep her around.
April 7, 2023
Google Public Storage James Easter
Keyco has been such a good comedian and professional young lady she rock ☺🤩And Dawn was very nice and professional with these 2 girls u gotta meet them defiantly make good team players and get the job ✔ store here u won't be sorry.
April 7, 2023
Google Public Storage michael barnes
Great personality professional n kind I think public storage is blessed to her a employee
April 3, 2023
Google Public Storage Tracy Bates
March 28, 2023
Google Public Storage Amanda Gonia
Keyco and Dawn gave us great service today! Everything was smooth and fast! They took care of all my needs and we appreciate their caring customer service!
March 28, 2023
Google Public Storage HERMAN WILLIAMS
Customer Service was A-1 been storing for years here and with all the work I see need to be dome Keyco and Dawn gets the job done these girls are on top of the game.
March 28, 2023
Google Public Storage Tracy Ward
It's been a absolute pleasure to store here Keyco has been wonderful and very helpful in helping me and my husband who also is handicapped helped us move the heavy things in unit she didn't have to there's a god keep doing what u do we appreciate u.
March 21, 2023
Google Public Storage Ttimesunshine Torydenise
Key was an amazing help for me today at public storage in trenton, MI! I was running so behind trying to move n pack it was 5:45pm and she still let me get not 1 but 2 carts to move my things to my unit and stayed 20 mins over to make sure I could get all my stuff unloaded. She was a huge help and so nice and kind I will definitely be recommending this place to all my friends and family! Not to mention it's extremely affordable and clean and secure! Thanks again Key!
March 16, 2023
Google Public Storage will carpenter
Found it.
March 12, 2023
Google Public Storage Mike Odom
I'd like to say keyco and Dawn did a great job getting my organization set up. Explain everything, very friendly and always smiling and happy. Thank you for your help ladies.
March 10, 2023
Google Public Storage Savanna Gonzalez
Keyco and Dawn were amazing! Extremely friendly and helpful! Thanks so much!
February 26, 2023
Google Public Storage Kimberly Paris
I wanted to take a moment to express my gratitude for the exceptional service I received from Dawn during my recent experience with your Publuc Storage. From the moment I reached out for assistance, you were incredibly responsive, helpful, and displayed exceptional customer service.
February 25, 2023
Google Public Storage Thomas Summers
Great place. Easy to rent
February 11, 2023
Google Public Storage Joanne Tolbert
I would just like to say anytime I ever need storage again, I will be coming back here. Dawn at this location has excellent customer service skills and immediately assisted me when I needed it the most. Also this location is very clean and go out of their way for their customers 😀!!! Wouldn't go anywhere else.
February 7, 2023
Google Public Storage Sarah
Keyco was amazing! She went over and beyond to help me! She was the absolute nicest and sweetest to deal with.
February 6, 2023
Google Public Storage Sheila Taylor
January 16, 2023
Google Public Storage Shelley Jackson
Everybody works there is great and very helpful.
January 7, 2023
Google Public Storage Derek Kelly
Clean, secure facility, helpful staff and competitively priced.
December 22, 2022
Google Public Storage MICHELLE FOSTER
Manager and staffs are so great and helpful and friendly. They make sure you know what is going on with your storage unit at all times. And thank you so much for being wonderful people.
December 17, 2022
Google Public Storage Maria Hairston
Thanks Dawn for making my experience great when i came in the office to get my storage unit
December 13, 2022
Google Public Storage Ashley bigony
December 10, 2022
Google Public Storage Kamesha Calloway
There's hardly ever anyone there if you need help. If there is, you have to be palm-colored to get some help around there. Take it how you will.
December 9, 2022
Google Public Storage Jj Lewis
I went there to get a storage unit and keyco was amazing dealing with me and my father I just wanna say thank you keyco for being so helpful and awesome u rock and I'd be glad to refer more ppl to public storage
December 7, 2022
Google Public Storage Pauline Williams
Excellent service today!
November 29, 2022
Google Public Storage Christine Kesler
Visited with my son. Easy to enter with code. Dropped stuff to the unit. Total trip took only 15 minutes. They need to fix the exit code stand from the climate controlled units. The app didn't work either.
November 28, 2022
Google Public Storage Herman Williams
Keyco I like her services
November 5, 2022
Google Public Storage Hericka Rodriguez
Thank you Dawn from the great customer service. I appreciate the accommodation!
November 2, 2022
Google Public Storage Brought to you by the letter Y
Keyco was extremely friendly and made the process less than 20 mins to get the unit placed in my name. Wonderful experience.
November 1, 2022
Google Public Storage Tim
I had been a tenant here for over 3 years and the previous management team was fine, and I had not realized how important a great management and team could be. Keyco and Dawn made sure that everything was clear and taken care of from the moment they stepped on site and until I moved out this week. They saved me money in the end and saved me stress and made moving easier. Hard to explain how helpful and friendly they are but go find out yourself!
October 30, 2022
Google Public Storage Mark Cuevas
Excellent service with a manager that is more than willing to go that extra mile to help you. The units are clean, the area secure and most of all the ease of access let's me reliably come and go with confidence. My only complaint is that I didn't come here sooner!
October 29, 2022
Google Public Storage Karen Frazier
Dawn is awesome! Give her a raise!!!!
October 28, 2022
Google Public Storage Jessica Kakaley
October 24, 2022
Google Public Storage John Uren
Keyco was very informative and definitely has the perfect personality to run thus place she was very helpful and and answered all my question. She's definitely n asset to your company. Would definitely be back in the future to rent again.
October 20, 2022
Google Public Storage Gary Price
October 18, 2022
Google Public Storage John Vajcner
October 18, 2022
Google Public Storage Theresa Long
Keyco is great. Thank you
October 17, 2022
Google Public Storage Deborah Hidalgo
I have wrkd with keyco at brownstown public storage. She's absolutely professional n very courteous. Has gone out of her way to help me. Also dawn is very helpful with my transfer of units.
October 3, 2022
Google Public Storage Laine Carmona
Keyco was incredible and informative! She made my experience with Public Storage the best it could possibly be. Thanks Keyco!
September 21, 2022
Google Public Storage Act 1 condos
Dawn & Keyco we’re knowledgeable and extremely helpful. Would highly recommend either of them for a wonderful experience.
September 21, 2022
Google Public Storage Kristine Kiernan
Dawn and Keyco’ were extremely helpful and friendly.
September 16, 2022
Google Public Storage Jay Kilbourne
Had the best experience one could ever have at a storage facility! Keyco got us in business and ready to go! Would 100% recommend. She made the whole experience a blast!
September 12, 2022
Google Public Storage Latham
I appreciate when individuals that work with the public are professional and informative. Keyco is friendly in additional to being all of the above she was patient in addressing all of my questions. I’m happy I decided on this location.
September 5, 2022
Google Public Storage Stacey Washington
I came in to find out how public storage could help me with my storage needs. Keyco was the absolute BEST! She was professional, knowledgeable, and let me tell you her personality is amazing! She has an infectious smile and I left feeling my needs were met! Definitely recommend!! Keyco is also the employee that will help grow your business!
August 29, 2022
Google Public Storage Stephanie C
If I could give 0 I would I booked a storage with them for 8 days and was charged for anything they could think of I initially got a email stating an admin fee which I said ok 30 dollars and 1st month rent 1 dollar I left almost paying 100 bucks and when I called the lady had no idea why I was charged so much that she would call me back I called her back and asked for the manager to call me she then continued to make up charges that the receipt definitely didn’t verify all I seen was I was being charged for my second month when I was there 8 days and out before the first then she said it was a move out fee as well wow
August 23, 2022
Google Public Storage maryann nemeth
Key o is an Excellent “5 Star” employee! Always has a smile and eager to help. Your company would do well to hire more like her…she deserves a raise!!
August 1, 2022
Google Public Storage B
Keyco! She needs to be running the District! She's awesome! Alot of patience and above and beyond her job for me at close on a Monday! Give her a raise!!! Give her more peeps and it'll be a well oiled machine here! She is awesome! God Bless you and yours ma'am!
July 29, 2022
Google Public Storage Joseph Evans
Keyco made sure I had an excellent experience. Very helpful and knowledgeable. No surprises and extremely personable. I’d give her a 10 if I could :)
July 23, 2022
Google Public Storage Crystal Chapman
My experience at this public storage location in Trenton Michigan was exceptional with the representative Keyco especially because she was by herself and took care of me with out getting sidetracked or frustrated and I think it is unfair she was by herself but she still excelled..
June 29, 2022
Public Storage vikki Clinton
do you store vichile s
June 5, 2022
Google Public Storage Gavin Melcher
April 20, 2022
Google Public Storage Michael Chrusciel
Access to the entrance is frequently blocked by massive rock-hauling trucks that don't move until the job is over, so you're forced to walk with storage items in hand through the gate. This is on top of there never being an on-site employee to ask for help, and the support number to call on the door loops you around and around so you'll never speak to a human.
March 29, 2022
Google Public Storage eric scott
I called to inquire about a unit and I told them price to high.. now I keep getting unwanted phone calls..
March 18, 2022
Google Public Storage Madison Downing
I did have an issue with the Allen Rd location, however, the district manager contacted me and was more than happy so speak with me about what went wrong and then resolved the issue for me. Unfortunately I do not remember his name but he was very kind and was very willing to help me.
March 15, 2022
Google Public Storage R.D. Roby
February 28, 2022
Google Public Storage Clarissa T Prather
Would like to update my comment about the service recieved. Everything was rectified with awesome results. Thank you so much Wayne you are the best. Just a hiccup in communication, but everyones very professional and polite. Thumbs up to Public Storage.
December 10, 2021
Google Public Storage Rickey Rushing
Kristine she helped me a lot nice personality
November 14, 2021
Google Public Storage Chris Barnette
Quick and efficient , Love the app to open the gate
November 8, 2021
Google Public Storage Hillery Provencal
The women I have been dealing with the last few days had been amazing. She has helped me out so much. She's super nice and knowledgeable on what you might need or not know that you need. Shes got a great personality and it shows in her work. Couldn't ask for better service. I'm horrible with names or id give her a shout out.
October 22, 2021
Google Public Storage Earl Beamer
She's really helpful and really owns what she doing she is the only one I want to deal with
September 4, 2021
Google Public Storage Rose Abbate
So so Public storage seems cheap. Their store signs seem old and faded so spend some money to advertise better.
August 11, 2021
Google Public Storage what ever
July 18, 2021
Google Public Storage iamqueen Forever
The best decision my husband and I have ever made ( regarding storage) has been to land on 🌍 planet public storage featuring Ms. Kristine. I really don't think another company would have worked so hard to make sure their customers are satisfied. Kristine is the hostest with the mostest and I have had the most awesome experience thus far, please note: all my storage needs have been met. Lastly if you need storage Trenton Public Storage is wonderful, professionally managed and soon we will have access to a CLIMATE CONTROLLED FACILITY aswell. Kristine, Kristine, Kristine, Here's a toast to the best property manager I've ever come accross 🍾🍷!
July 1, 2021
Google Public Storage Jazmine Fuller
Kristine was Awesome!!! Very welcoming and pleasant, She answered all my questions, and helped me to the best of her ability and got me the storage space, I needed. I would definitely recommend this location to everyone!!!
June 12, 2021
Google Public Storage Adekunle Ogunnupe
Goes there only on government related business.
April 3, 2021
Google Public Storage muhammad khan
Place is not kept in the beat of shape. The road around the outdoor storage is pretty bad especially when it rains. The road to the indoor storage is paved and ok
March 27, 2021
Google Public Storage Ka Zoo
Definitely recommend this place. The property manager is very helpful and understanding. The location is very convenient and close to everything.
March 27, 2021
Google Public Storage pro tech
March 27, 2021
Google Public Storage Protech Logistics
I was surprised they offered commercial parking so I was very skeptical. Now that I tried it. I honestly recommend it. This place has a lot to offer and very supportive to business owners.
March 27, 2021
Google Public Storage Mike Divid
Clean and friendly property manager
March 24, 2021
Google Public Storage Alan Bachran
Jezlyne was very friendly and efficient. Quick confirmation and easy process to get setup.
February 14, 2021
Google Public Storage AccuSpect Inspections
Online special was good price, Staff was pleasant and amenable.
December 4, 2020
Google Public Storage Btanner113
Great management well kept place
November 7, 2020
Google Public Storage nancy rodriguez
November 6, 2020
Google Public Storage Aaron H
September 1, 2020
Google Public Storage GG Guzzi
Well they went up$20 during a pandemic for no reason, now they want$10 to pay automated! Rip off!
August 12, 2020
Google Public Storage I Phil Transport
most definitely the best rental storage I rented
June 30, 2020
Google Public Storage Daisy Cole
June 12, 2020
Google Public Storage Sheila Jackson (Sheilajo)
👍👍👍👍👍
June 11, 2020
Google Public Storage Michael Laughner
June 8, 2020
Google Public Storage B R
Kristine is very nice and helpful. Met my storage needs.
March 21, 2020
Google Public Storage Jeff Devins
Kristine was an absolute pleasure to do business with. She made moving from Storage Rentals of America in Taylor an easy decision. I was very happy to make the move knowing I was going to save close to 35% a month.
March 12, 2020
Google Public Storage Bryanna Williams
My friend and I went to rent a storage unit last week. When we arrived some lady with a pathetic bun showed us the unit and we agreed to pay the $64/mo at 50% off. When we got in the office we stood for a good 30 mins because no seats were offered and the lady had to redo the process 3 times, asking the same questions over again. Then gave us a bunch of hidden fees we were expected to pay. Then when we were signing the contract a different monthly payment popped up and she said “go ahead and sign I’ll have my boss change it later.” At this point I could not trust her. Then when we went to pay we wanted to use our credit card for a reason! But the machine wasn’t working, then we tried debit. She asked if we could go get cash because it would be easier for her! We left and went to the storage unit on fort street. Very quick, way more professional and no hidden fees! And the workers were well dressed and very nice!! So I would not recommend coming here unless you have a lot of patience for foolery.
March 9, 2020
Google Public Storage John George
Would highly recommend this storage facility.. I stored my new camper there for the first time today and the two ladies were very helpful... Jodie did a fantastic job on her very first customer which was me
March 2, 2020
Google Public Storage ready set theorize
February 29, 2020
Google Public Storage Alicia Adder
February 17, 2020
Google Public Storage Craig Bailey
Couldn't have asked for a better experience. Kristine was very helpful and knowledgeable with the entire process and all of my questions. I wouldn't hesitate to recommend this location for anyone looking for storage solutions.
February 9, 2020
Google Public Storage Craig
Kristine, manager, was extremely polite and efficient. I found her up front reminder of necessary paperwork prior to check in was not only very helpful, but it also made the overall process quick.
February 9, 2020
Google Public Storage Gene Wier
Kristine customer service is great she has great people skills.
February 8, 2020
Google Public Storage Barbara Greenhill
I am giving Kristine at the Trenton Public Storage five stars and I would give her ten stars if that was an option. She is the only reason both myself and my family return to the Public Storage located in Trenton, Michigan. She is knowledgeable and a pleasure to do business with. I didn’t see her for a month or two and had to deal with others who weren’t customer oriented at all. I went back in person today and to my great relief Kristine was back on the job!! Keep up the good work Kristine!! I have another potential customer that is going to come in and rent a storage area this next week! Welcome back!!
February 1, 2020
Google Public Storage A Google User
February 1, 2020
Google Public Storage Sarah Rowsey
Kristine was great. Glad we went with Public Storage!
January 23, 2020
Google Public Storage Jessica Hedeen
Kristine was so helpful and friendly.
January 22, 2020
Google Public Storage Earl Dillon
Tameka was so nice to me ,she was so helpful thank u so much from Earl
January 22, 2020
Google Public Storage Gina DiPonio
Very smooth experience - efficient and Lamela J. was great and accommodating. Recommend!
January 13, 2020
Google Public Storage Ali McLaughlin
Kristine was very friendly and helpful!
January 13, 2020
Google Public Storage Dan Fitzgerald
Kristine was super helpful getting my storage unit setup. She made the entire process go smoothly and answered all the questions that I had.
January 8, 2020
Google Public Storage Carrie Fisher
Kristine was great with every part of the process. Customer service was the best I have ever experienced
January 7, 2020
Google Public Storage Carly Williams
Corporate tried to raise my rates after being a loyal customer for over a year. This location was very helpful in not only disputing the raise but also getting my rate lower than it was before.
January 5, 2020
Google Public Storage Jamma Leidner
Kristine was awesome
January 3, 2020
Google Public Storage cody parker
10/10 Lamela was a great help!!!
December 20, 2019
Google Public Storage Selena Turner
Kristine was very friendly even though I was the last customer of the day she was polite and helpful.
December 18, 2019
Google Public Storage Chrissy H
Kris was soooo helpful and the facility is very clean.
December 18, 2019
Google Public Storage Roger Hayslip
Kristine is extremely helpful and kind. Definitely the place to go for your storage needs!
December 18, 2019
Google Public Storage Connie Denney
Kristine is great such a great person
December 18, 2019
Google Public Storage Bruce Hull
December 9, 2019
Google Public Storage Tammy French
Kristine, the property manager, is friendly, efficient, knowledgeable and very direct as she explained the property storage terms and contracts. She possesses excellent customer service skills and practices. This location is well-secured, well lit and I like that it is monitored 24/7. It is clean and well laid out. The prices are mid-level; not the cheapest, but not the most expensive either. A good value for the security and convenient hours.
November 30, 2019
Google Public Storage Danyelle Baker
Kristine is very friendly and her customer service is great.
November 25, 2019
Google Public Storage Kimberly A Owens
November 12, 2019
Google Public Storage kim keezer
We’ve been a customer there now for about 2 yrs. never an issue and great communication skills.
October 26, 2019
Google Public Storage Beege Sparrow
October 17, 2019
Google Public Storage Kellee chalfant
After a mess of a move , Kristine was there to help me find the storage unit to best utilize my space and she was uplifting, friendly, and an asset to the team. I recommend Public storage. For my first time needing a storage this was a good choice.
October 17, 2019
Google Public Storage tom waldrip
October 14, 2019
Google Public Storage Delmar Moore
Kristine was great
October 10, 2019
Google Public Storage Miranda Rosenberry
October 4, 2019
Google Public Storage Ravin Johnson
Kristine really helped me out on such a short notice.
October 4, 2019
Google Public Storage Devin D
September 30, 2019
Google Public Storage kevin kranek
Great service and good prices. Would use them again.
September 20, 2019
Google Public Storage Scott Gulley
If you’re looking for a storage unit in the area, this is your place. They run great deals and the manager Kristine made the process quick and painless (and as an added bonus she’s incredibly nice!). The property is safe and secure. I would highly recommend.
September 16, 2019
Google Public Storage Joseph Klimowicz
Kristine was very helpfull and a pleasure to work with..Thank you and have a blessed day
September 10, 2019
Public Storage Frank Roehler
Kristine was very friendly and professional,she helped me get the most space for my budget i would highly recommend these guys
August 27, 2019
Google Public Storage Allen Pepke
Poor customer service. If you get a day behind the rates skyrocket. I will never use them again.
August 24, 2019
Google Public Storage William Weaver
Super easy rental experience. Kristine was very helpful and attentive.
August 23, 2019
Google Public Storage Jeri Lynn Lasich
Kristine was great! Very knowledgeable & helpful! Thank you!
August 16, 2019
Google Public Storage Scott Cantu
August 15, 2019
Google Public Storage Kathleen Leiter
August 11, 2019
Google Public Storage Kenya Daniels
She was very very nice!!!!
August 9, 2019
Google Public Storage Marie Smith
August 9, 2019
Google Public Storage Olivia McMahan
August 9, 2019
Google Public Storage Jessica Welker
July 27, 2019
Google Public Storage B
July 19, 2019
Google Public Storage Cindy Pronze
We were were given detailed instruction on the use of the facility and shown around to chose the site to park our trailer. Kristine was very professional, efficient and friendly. The in and out code is a plus as many places require you to get out and unlock a chain and then relock after entering.
July 9, 2019
Google Public Storage Carl Anderson
Thanks Kristine!
July 9, 2019
Google Public Storage adam leiter
July 5, 2019
Google Public Storage Chris Marth
Great place
July 5, 2019
Google Public Storage Elaine Flood
Personel very helpful with any questions. They go above and beyond trying to help with storage questions and concerns.
July 1, 2019
Google Public Storage Dave Keezer
Very nice,polite, also very very helpful and understanding, works with their customers to make sure there’s a great working and understanding relationship between management and clientele. Never been more pleased with a storage facility’s personal.
July 1, 2019
Google Public Storage Patrice Mcauliffe
Very helpful. Always here when I need them.0
June 30, 2019
Google Public Storage William Lawrence
Great Customer service! We’ll definitely use public storage again anytime we are in need, the staff here made everything smooth and easy. Thank you!
June 30, 2019
Google Public Storage Lisa Sibits
5 stars!!!
June 16, 2019
Google Public Storage Brian Jarnot
Kristine was awesome with helping me out.
June 16, 2019
Google Public Storage Brian Sizemore
May 31, 2019
Google Public Storage Darius Brooks
May 30, 2019
Google Public Storage Amber Florinchi
Jasmine and Kristine have been nothing but so good to me. I highly recommend this storage place!!!
May 30, 2019
Google Public Storage Doug Daugherty
Five star service, but the boat storage should be open 24 hours a day❗
May 16, 2019
Google Public Storage Cody Johnson
Kristine is so friendly and always a joy to see.
May 16, 2019
Google Public Storage Brandy Johnson
Every time I go there Kristine is always so smiley and friendly. Best worker ever
May 16, 2019
Google Public Storage crazyromanianbabe
Kristine is always pleasant to talk to and very polite.
May 16, 2019
Google Public Storage Michelle Duvall
Kristine is great! Always friendly and ready to help!
May 13, 2019
Public Storage Wanda Lynam
How do i get out im locked in and my code is not working and no one is her
May 4, 2019
Google Public Storage Dan G
Excellent service christine was awesome
April 30, 2019
Google Public Storage v. w
Katie was very helpful and informative
April 29, 2019
Google Public Storage Kenneth Rates
Kristine was very helpful in choosing the right spot for me. Would highly recommend
April 22, 2019
Google Public Storage Dave Skurbo
Really helpful staff. I wasn't sure what size storage I was going to need and Kristine was more than accommodating my concerns. Who knew? Anyway. All the boxes fit and that saved me some money and headache. Thanks Kristine!
April 16, 2019
Google Public Storage Yolanda Harris
Excellent services rated for Kristine and Jasmine. Thank you for assisting my fiance David White.
April 8, 2019
Google Public Storage Dennis Gould
Kristine was super helpful. I highly recommend them! Very good experience!
April 7, 2019
Google Public Storage Holly Bialczyk
Kristine was great. We had an 11:00 am appointment, but thought we would lose our spot. We showed up at 9:30 am on the dot. Before she even had a sip of her coffee, we viewed one of the last spots available and signed. Then she got her coffee. LOL Great personality and helpful person.
March 29, 2019
Google Public Storage James Kenzie
Kristine was the absolute best person I dealt with on one of my worst days ever!! She was kind, considerate and so easy to work with. She got me set up quickly and efficiently and to say I was pleased is a super understatement!!! Kris Szubeczak 2019
March 19, 2019
Google Public Storage Chad Povish
March 16, 2019
Google Public Storage tdaniels90 d
I came in and jasmine was very helpful she had me in and out provided all the information I needed and I would recommend this location to everyone need more people like jasmine in customer service
March 12, 2019
Google Public Storage Doretha Hall
Excellent service
March 4, 2019
Google Public Storage christian hubbard
Fast and great customer service!
March 2, 2019
Google Public Storage Kevin Corbett
Friendly, helpful customer service. Kristine was very helpful, going over all details and showing me my storage space. Highly recommended.
February 19, 2019
Google Public Storage Earl Beamer
They keep you informed
February 10, 2019
Google Public Storage Destiny Dawn
Made my reservation ny phone and everything was ready to go when I arrived. It was quick and easy and they had everything that I needed there in the store. The staff was very helpful.
February 9, 2019
Google Public Storage Lapriest Davis
I came in to rent a unit the people was so nice and helpful .
February 9, 2019
Google Public Storage JASSS JEWELS TV
January 8, 2019
Google Public Storage Richard Laskowski
It’s always so nice to speak to a person and Kristine was so helpful!
January 8, 2019
Google Public Storage Roslyn Johnson
Rented a parking spot for my pickup truck and the girl kristine knows her stuff super helpful and very nice...
January 6, 2019
Google Public Storage Rebecca Harris
Jasmine was very helpful and answer all my questions. With being a young adult people look at you like your stupid but she answered all my questions and didn’t be little me.
December 26, 2018
Google Public Storage Fred Milewski
December 11, 2018
Google Public Storage Keisha Cole
Don't think they should have set hours I should be able to get my items whenever I want.
December 2, 2018
Google Public Storage Silent-_- Knife66
Kristine was very helpful and made sure I knew everything that i needed to and made sure I understood everything, thank you
November 24, 2018
Google Public Storage K.A. Owens
November 11, 2018
Google Public Storage rob diebol
November 10, 2018
Google Public Storage Carrey
October 18, 2018
Google Public Storage James Nelson
October 15, 2018
Google Public Storage Evelyn Whitlock
Kristine is Awesome ! She is extremely knowledgeable about the process of moving and storage. She was very insightful regarding the space and the best way to maximize tts usefulness. We talked about the packing process and how to prepare for the move to possibly save on labor cost. She really knows her stuff. I feel so much more prepared. Thanks Kristine for your genuine concern. You ROCK!!!
September 20, 2018
Google Public Storage Katherine Gibson
Friendly Staff. Clean. Well Managed.
September 16, 2018
Google Public Storage Dan Beleski
Kristine was the best, very informative, super friendly. Units are clean, rates are comparable.
September 13, 2018
Google Public Storage Lorna Walz
September 13, 2018
Google Public Storage Michael Olson
Lisa gets an A+ for exceptional service.
September 12, 2018
Google Public Storage Dana Drummond
Kris is awesome. Very helpful and caring to the customer needs. Thank u
September 11, 2018
Google Public Storage Sarah Cieslowski
September 8, 2018
Google Public Storage Jim S
Very clean and Great Labor day prices. Kristine is amazing, answered everything and very helpful, she is the reason I will be back
September 3, 2018
Google Public Storage Wouldn't you like know
Kristine was amazing and so nice!! I'm glad we called this location on Allen Rd. I recommend Public Storage to everyone!!
September 1, 2018
Google Public Storage Holly
Kristine was an absolute pleasure to work with. I had never rented a storage unit before so it was stressing me out. She walked me thru the process, showed me the unit and helped me determine the size I needed.
August 26, 2018
Google Public Storage Terry Brown
Kristine was very professional, pleasant, friendly and knowledgeable. She took time to show me more than one unit. This allowed me to make a choice. I really appreciate her patience and how welcoming she was. Thank you Kristine
August 22, 2018
Google Public Storage Pat Mischel
I needed a temporary storage unit for my Father's things after he passed. I explained the situation to Kelli and she was very helpful in getting this accomplished.
August 12, 2018
Google Public Storage Joe Williams
Kristine was very professional and helpful, facility was clean and presentable.
August 10, 2018
Google Public Storage Mynal Lauder
Kris (Kristine) was excellent! She was extremely thorough and professional. Super easy experience.. definitely recommend this location!
August 7, 2018
Google Public Storage Sherry Sutton
Kristine was very helpful not only in the storage space but also made helpful suggestions on packing to put Into storage.
August 5, 2018
Google Public Storage Nicholas Braatz
I have used this location for 2 years. Great staff and I like that you can access the storage lot 24 hours a day when you get permission. There was a mistake with my access code at 10pm one night and I called public storage and they reset my access code. You can reach their help service anytime. I did not have to wait to talk to the manager the next morning. The only thing keeping my rating from 5 stars is the back storage lot is not well cared for.
July 22, 2018
Google Public Storage John Cord
July 15, 2018
Google Public Storage Paul Olson
Kristine was awesome. Very knowledgeable about the storage sheds and how to operate the door and lock. Made it easy to understand the sign-up process. Will definitely recommend this facility.
June 23, 2018
Google Public Storage Joe Jackson
Kristine was very informative and respectful, she helped me tremendously. Shes a great customer agents.
June 17, 2018
Google Public Storage Brittny Sparks
Polite. Friendly. Answer all of my questions. Clean. I am very happy here.
June 5, 2018
Google Public Storage David Voight
Very high priced 160.00 for a 8×10 unit
June 5, 2018
Google Public Storage Michael Harris
Kristine was helpful and made it easy to get a storage unit that fit my needs.
May 23, 2018
Google Public Storage leah ross
I found it very easy to both recieve a unit and to understand everything about the unit. Hailey was amazing and so very helpful! Large props to her!
May 18, 2018
Google Public Storage J Willim
Several things to be aware of when leasing from Public Storage: 1) Needed a facility for 6 months. They know you will likely not move your stuff when they increase the rent, mine increased by $24 a month before I made it to 6 months. 2) I was also told I would only be charged for the days used on the last month but once I vacated mid-month I was told that I forfeited the remaining 15 days of the month. 3) My unit had water leaking on the floor from other units. If you store anything (furniture) that absorbs moisture you will need a climate controlled unit. 4) mandatory monthly insurance is a joke 5) the special lock you need to purchase from them is a joke as well, you will likely never find another use for it with its unique design as it only works on their doors.
May 13, 2018
Google Public Storage Wafiyyah Alaji
Kristine was awesome to work with. She welcomed us and made us feel like our belongings would be safe and secure. She made the process quick and easy. We definitely chose the right location.
May 9, 2018
Google Public Storage Alyssa Frazier
This place is my go to for storing my college stuff!! Hailey was friendly and very knowledgeable on my storage unit!!
April 29, 2018
Google Public Storage John Moran
I have rented from this location many times and Kristine is always a delight to work with.
April 29, 2018
Google Public Storage Julie Marlett
We have been using Public Storage for months now and Kristine is a wonderful, caring person and would definitely recommend using Public Storage.
April 9, 2018
Google Public Storage Shaundra Collier
March 31, 2018
Google Public Storage Doreen Herk
March 25, 2018
Google Public Storage Eric Anderson
Kristine the manager was very friendly and helpful on everything I needed she was amazing thank you for everything.
March 16, 2018
Google Public Storage Jason Gribble
I was Terry's first official customer and he was very helpful and polite. Chris was there to help him out and both of them made the process of renting a unit very easy. Terry made sure I was happy with the unit before we signed the agreement.
March 16, 2018
Google Public Storage Chanita Walden
The property manager, Kristine, was very helpful and informative. She even offered products to help protect my items while in storage. The facility is very clean every time I go in there.
March 12, 2018
Google Public Storage Jay Yule
Hailey worked hard to get us in the RV storage area. The first spot was not ready or could not be used and she got us in another available spot. They are a little more expensive then other spots we have parked our RV but location is great and people were easy to work with, all payments are electronic and easy to use.
March 10, 2018
Google Public Storage meinke ryan
Kristine checked me in and got me set up. Very helpful and informative. Thank you for all your help, great job.
February 21, 2018
Google Public Storage Lorna Walz
After a short time my few went up. I budget my money and travel from Belleville to Trenton to use this storage. I'll be looking for another with a more reasonable price.
February 10, 2018
Google Public Storage todd yinger
This Morning I needed to get a storage Unit , on one of the worst snow days of the year ! I went back to Public Storage where I have had nice experiences before! I was not sure what size storage unit I needed , so I am Talking to Haily the employee working that day an asking her some ????? She let me know everything they had., showed me on the pamphlet on what each unit can hold. An also took me out to each one an showed me in the inside of those units, she had to go out in this cold snowy day to show me,!! She was very professional an was on top of everything that needed to be done to get me into my unit ! Thanks Haily !!
January 31, 2018
Google Public Storage Courtney Macauley
Hailey was a very big help with all my questions, has a great attitude. She is GREAT. Thank you Public Storage
January 31, 2018
Google Public Storage Nate Hicks
Went to the office today Hailey was a great help. Thank you for your positive attitude
January 11, 2018
Google Public Storage Yo Knowns
Very professional and helpful.
December 10, 2017
Google Public Storage Rolando Diaz
Kristine was amazing she got me in asap and helped the entire process. Highly recommended!!!!
December 7, 2017
Google Public Storage Cherlyn Edmonds
December 6, 2017
Google Public Storage Spiro Grias
November 30, 2017
Google Public Storage David Clark
The location is perfect for our needs. The grounds are clean and well kept. Kristine is great to work with. She is very knowledgeable of the produces and services offered.
November 9, 2017
Google Public Storage Robert Daru (Sparky)
November 5, 2017
Google Public Storage Brad Ford
It has been great working with Kristine at Brownstown Twp Public Storage. She has helped me convert my unit from the original 10x20 size to smaller and finally to my 5x10 unit I've had for about a year now. Kristine is always at work when I show up, easy to get along with, and helpful with any of my concerns.
October 22, 2017
Google Public Storage Linda Sandberg
Kristine was very cordial and helpful in getting me into my unit. Thanks!
October 14, 2017
Google Public Storage Brian Buchynski
Getting ready for a very stressful move and I decided to look for a short term storage locker near my new house. I stopped at this location and met with Hailey at the counter. She was more than helpful, showing me several different lockers and answering all my questions. She is a fine young lady and an excellent employee for your company!
September 24, 2017
Google Public Storage Bruce Boismier
Very nice
September 21, 2017
Google Public Storage John Rushlow
September 6, 2017
Google Public Storage Tone Brown
Lady wrkn the front counter helped me with my storage unit & had lots of info 4 my & answered all my questions
August 30, 2017
Google Public Storage David Cruz
Staff was wonderful to work with!
August 24, 2017
Google Public Storage Jennifer Ainscough
I was very pleased to get a great deal & Kristine provided the best, friendly customer service i have received anywhere in a long time! Kristine thoroughly explained everything to me, answered all my questions & was just all around pleasant to talk to. I was going to get a unit at a different location closer to me but this location had WAY better deals so i opted to drive a little further & i am glad i did. Keep up the good work! I will definitely recommend Kristine, this company & location to others! Thank you.
August 19, 2017
Google Public Storage Janise Robinson
Kris was awesome!
August 12, 2017
Google Public Storage Niomi Green
July 26, 2017
Google Public Storage Jameka Mars
Kristene was very nice, patient, informative, and helpful during this crazy relocation for my family. Kathy/Cathy (I think) called me for WELCOME WEDNESDAY which scared me b/c I thought something was wrong. She was very nice.
July 22, 2017
Google Public Storage Michelle Brown
Nice, Friendly and perfessional people . Clean facility and just what you look for when your storing your valuables.Great Job Public Storage this location is Awsome .
July 21, 2017
Google Public Storage Pat Clover
Christine is a very nice person enjoy doing business with her very professional okay
June 20, 2017
Google Public Storage Jillian Carver
Called and booked a unit on the same day. Very helpful and affordable. Offered great rates. Kathie gave us a tour of our unit and the facility. Helped with a lot of questions. Allowed my co-renter and I to expedite the process by letting us know what information we needed ahead of time. Looking forward to booking with their company annually.
June 20, 2017
Google Public Storage Nicole Schwartz
Good place secure had no problems
June 9, 2017
Google Public Storage Carl Holm
Kristine was great getting me set up to store a vehicle. The process was quick and she was helpful with supplies I needed.
June 7, 2017
Google Public Storage WBU Woodhaven
Kristine was extremely helpful
May 25, 2017
Google Public Storage John Delucia
Great experience, and the property manager Kristine was wonderful to deal with!
May 15, 2017
Google Public Storage Tina Turner
One month for a dollar is not really the deal but the price for the space is decent and friendly staff.
May 8, 2017
Google Public Storage debra purcell
I had an awesome experience signing up for a piece of property for my camper and the service was awesome thank you very much Kristine your the best!!!!!!!!!!!!!!!!
April 26, 2017
Google Public Storage Jerry Cox
April 17, 2017
Google Public Storage Christopher Gatton
Always nice there
March 29, 2017
Google Public Storage Steven Sherrill
Just what I needed
February 13, 2017
Google Public Storage Cait S.
February 7, 2017
Google Public Storage Amanda Williams
Very pleased with the costomer service Kelli and Kristine provided for us!!! The facility is quality, location is convenient, and all around was a welcoming experience. Ill definitely recommend to others!!!
January 28, 2017
Google Public Storage Destiny Decaminada
We received top notch service from Courtney! Will be recommending this location.
January 25, 2017
Google Public Storage Sam
Best place in town!! Manager Courtney was on top of things & helped us out with great prices! Recommend everybody to go here you won't be disappointed.
December 1, 2016
Google Public Storage Jill Lewis
Kayla and Melissa made the whole process of renting storage space fun and genuinely easy. They both were very informative from the first phone conversation to the last detail. These employees truly made the experience enjoyable and made me feel comfortable making the choice to use Public for my storage needs. I will recommend Public to all my friends.
November 28, 2016
Google Public Storage micky moncrief
Kayla was very generous with helping me get situated into our storage unit. I feel comfortable knowing i can leave my things here in the care of this business.
October 27, 2016
Google Public Storage A Ochs
I called to see if they have vehicle parking. Automated system hung up on me after I followed promts and then tried hitting Zero. They just lost my business forever. All Public Storage brand locations lost my business. How busy is a single location that they have an automated system?
October 15, 2016
Google Public Storage Void Blaze
Thanks for your help today Kayla and Melissa. Love the friendly atmosphere.
October 3, 2016
Google Public Storage Carrie Cooper
Melissa was very helpful and super nice. Could've chatted with her all day!
August 29, 2016
Google Public Storage Sandra Duncan
Kayla and melissa were AWESOME!
July 5, 2016
Google Public Storage sue zarenski
Kayla and Melissa were awesome setting us up with storage space! Friendly and professional!!!
July 1, 2016
Google Public Storage Clyde Wilson
Kayla was very informative and I had a wonderful experience getting the unit. Melissa and Kayla also helped me out which was much appreciated!
June 25, 2016
Google Public Storage Elard Meza
Update: Second review: Thanks to Kayla, I am now renting a storage space after Melissa helped me with the car storage the first time. Kayla helped patiently me from the beginning. She is awesome! Kayla and Melissa, you girls rock! First review: Awesome staff! Very helpful.
May 31, 2016
Google Public Storage Jay T
My girls Kayla and Melissa set me up perfectly. They were nothing but accommodating and caring the entire time I spent my time with them. When it was finally time to stop doing business with them, they were ready to help and waved a bunch of fees I should of payed, and stayed after hours to wait for me to vacate my unit. Nothing but great customer service from them, and genuinely good people. Also dont put garbage into their trash bin or Kayla will pop through that door and scare the bajesus out of you. Anyway thanks for helping us out a lot Public Storage!
May 14, 2016
Google Public Storage Sheritta Young
Kayla and Melissa were very helpful, knowledgeable, and gave great customer Service.
April 27, 2016
Google Public Storage Lance Alesescu
Have been a customer here several times and will always return as long as Kayla and Melissa are working in the office. They have great customer service and are very friendly.
April 7, 2016
Google Public Storage Mario Elizondo
Kayla and Melissa rock! Have been here for a long time and they are so nice and awesome to work with!
March 24, 2016
Google Public Storage Steven Bajcz
Melissa was great!
March 23, 2016
Google Public Storage Leila Tekko
Great, attentive, courteous and professional staff, Kayla and Melissa are wonderful. Clean location, easy access.
March 12, 2016
Google Public Storage Connie Centers
The Ladies in the office was awesome thank you Kayla and Melissa for all your help
February 27, 2016
Google Public Storage Heather Filban
Kayla and Melissa are truely the experts in storage. Property is well kept and both woman were always available to help with whatever I needed. I would not store anywhere else unless they were there to help me with my storage needs. These ladies go above and beyond to make the storage process go as smooth as possible! A+++++
February 26, 2016
Google Public Storage Marie St John
They have convenient hours. Not all storage places are open 7 days a week, but Public Storage is. They always have boxes and packing supplies when i need them when i stop in.
January 8, 2016
Google Public Storage Jay S
Melissa was great! She covered everything and went above and beyond for me! Thank you
January 8, 2016
Google Public Storage Joseph Zaioczkowski
Kayla &Melissa are very supportive and understanding. They will work with you with your payments, and they are very friendly. Most definitely recommend this place because of the customer service.
January 1, 2016
Google Public Storage Angie Brekke
Very friendly staff and professional. Woild recommend this site to everyone.
December 31, 2015
Google Public Storage Jared Purdy
Very courteous and informative. Melissa did a great job.
December 28, 2015
Google Public Storage Robert Williams
Nice and clean place. Melissa and Kayla are very friendly and a pleasant to do business with.
December 5, 2015
Google Public Storage Jesse Neumann
Kayla and Melissa are great!
November 16, 2015
Google Public Storage Jason Kaiser
My experience was very good. Kayla was very knowledgeable and professional. She answered all of my questions, and was very friendly in doing so.
November 6, 2015
Google Public Storage Conniel Robinson
I have been a long time customer and Melissa and Kayla are always wonderful. I keep my items here at this location because of them. Would recommend to others.
November 5, 2015
Google Public Storage Mark Cunningham
Melissa and Kayla were great! Friendly and curtious !
October 24, 2015
Google Public Storage Adam Prater
Kayla and Melissa were great saved me money and time i was very happy with there service
October 21, 2015
Google Public Storage Paul Borman
The employees there are very friendly, nice, and professional. They walk you through the process and make it very easy. Would defiantly recommend this place to anyone. Kayla and Melissa are the best!
September 12, 2015
Google Public Storage Jon Malcolm
Kayla and Melissa are excellent employees. Great personalities. They always have smiles on their faces.
September 12, 2015
Google Public Storage Christine Gawenda
My daughter locked my keys in my car. Kayla and Melissa worked diligently to help me with getting back on the road. Those two ladies rock!! Thank you
August 10, 2015
Google Public Storage Johnny No Thumbs
Kayla was awsome, she did what she could to meet my storage needs. She was funny but professional. Would recommend, :-)
August 9, 2015
Google Public Storage Art West
Excellent Kayla &'Melissa had very good customer service
July 28, 2015
Google Public Storage Chili8312
Kayla and Melissa are extremely helpful.
July 11, 2015
Google Public Storage Addie Cunningham
Kayla is amazing she helped me even though I was in the wrong area!!!! Thanks Kayla!!! Best employee ever😇😇😇😎😎😎
June 12, 2015
Google Public Storage Tim Major
Very pleasant and easy, Melissa and Kayla were great and cute on top of it. Very helpful and explained everything thoroughly. Clean grounds and nice units.
June 7, 2015
Google Public Storage Harrison Hampton
The young ladies at this site were very friendly, helpful, and knowledgeable. I would definitely use this site again or recommend it to others with storage needs. Also, the facility was very clean and user friendly.
May 6, 2015
Google Public Storage Lou Lario
Melissa and Kayla are always sweet, and helpful while caring for our account. The facility is well kept. I would recommend for your storage needs.
May 1, 2015
Google Public Storage Antonio Vega
Kayla and Melissa are fantastic employees! They always go out of their way to help and they are the reason I continue to come back and rent at this location.
April 8, 2015
Google Public Storage Gabriel Muscat
Kim has been amazing. She has addressed all my questions and concerns. I feel safe with my items stored at this location.
March 18, 2015
Google Public Storage Lynette Traylor
Melissa was awsome.....i watched her do 3 or 4 things at one time this company is lucky to have her. She is hard working and very nice.
March 12, 2015
Google Public Storage paul aronson
Mellisa was awesome! Very helpful and professional. Website was easy, transaction was hassle free. Very clean and well kept business.
February 19, 2015
Google Public Storage ivan peterson
Trena was very professional. will use again. i think there was also i girl that i was told was melissa that helped me sometimes. liked it here.
February 19, 2015
Google Public Storage Casey Cowburn
loved it. really a great business to use. meliss and kayla are the people that workin the office part. helpful and knowlegagble for their business. thanks!
January 15, 2015
Google Public Storage Love Adamson
Melissa & Kayla are the best! Thank u ladies for the best service!
December 31, 2014
Google Public Storage Steve vaughn
Want to thank everyone here as well for great service. Use two places and left this year. So great, Kayla was great and melissa helped me alot.
November 23, 2014
Google Public Storage Kevin Britz
Kayla was very polite and very helpful. Our experience with her was very good. The location is well kept and clean. Melissa was very helpful on the phone with my initial conversation. If I need to rent again I will look to use this location once again. Thank you, Kevin Britz
October 28, 2014
Google Public Storage deloria sweatt
Very Helpful!!! Kayla was very nice and helpful answers all my question and concerns.
September 25, 2014
Google Public Storage Joshua Anderson
The staff was wonderful to work with
September 25, 2014
Google Public Storage Joan W
will recomend to everyone. employee melissa was very professional and kind. made my experiance easy. my house flooded and she was compassionate about my problem. thank you again.
August 12, 2014
Google Public Storage Abby Boggs
Melissa and Kayla were very helpful and made the entire process super easy. Great job!
July 15, 2014
Google Public Storage Jeff Cappell
Kayla was great at helping me pick a storage solution that met my needs. She made the process a breeze. I would definitely recommend her and public storage to anyone considering storage. Thanks a million!!!
July 10, 2014
Google Public Storage Sarah Coates
Easy to use, easy to get, everyone was really nice. But I will say there were fees they didn't mention to me on the phone. I've never had a storage unit and although the lady at the call center said my first month would only be $16 (the $15 admin fee and $1 rent) turns out there's also a $19 charge for the lock (which is mine to keep, oh thanks!) and at least $11 for insurance which I HAVE to have....suddenly I have gone from $16 to $46. That was a bummer. But all in all, nice place, just wish they would have been honest on the phone. In the defense of the local workers, they are not who I was taking to on the phone. When I called I was directed to a call center, she's the one who gave me all the info.
June 25, 2014
Google Public Storage marc whitworth
Have had nothing but great service from this location.Always clean and counter attendants are great.Kayla and Melissa keep up the good work THANKS!
June 21, 2014
Google Public Storage Evelyn Roberts
Melissa was a huge help and I would recommend storing here!
June 12, 2014
Google Public Storage Scott Bearman
They were very helpful in resolving my issue. Kayla was very pleasant to deal with.
June 12, 2014
Google Public Storage Jay
My experience has been great.
May 25, 2014
Google Public Storage John Spangler
Great place to store. Kayla and Melissa were easy to deal with.
May 19, 2014
Google Public Storage rob rinna
Melissa is the bomb, she saved me a lot on my rent. Great job.
May 19, 2014
Google Public Storage John Benny
Public storage was my 2nd stop to store a trailer...the first facility I checked with told me that I would be required to put storage insurance on my tralier...maybe because they only have a wooden gate arm into the lot during business hours...so I checked with public...after calling the 800 number and setting up a site appointment the facility promptly called me back to verify everything..upon showing up the next day Kayla and Melissa were very helpful and answered all my questions..they even gave me a couple locks to see if they would work on my tralier and they were very professional they even had a sense of humor as I like to joke around and not treat everything business like all the time...thanks again Kayla and Melissa...and the puppy that was with me when I signed up says thank you
May 17, 2014
Google Public Storage Amber Mohammad
Kayla and Melissa were great!
May 16, 2014
Google Public Storage Charles Amoyaw
Hi Public Storage ,this review is for Kayla ,she is great at what she does , my experience was awesome fantastic , Please keep people like Kayla she takes customer service to a whole new level ,excellent customer service and I will promote such an employee to keep her , good for customers and business ,way to go Kayla
May 14, 2014
Google Public Storage Martha Johnson
Kayla and Melissa were very helpful and informative when assisting my husband and I renting a storage unit. We were very satisfied with the visit. They happily answered all of our questions, the office was clean, and they were in good spirits. They made us feel very welcome. I have rented with another Public Storage location in a different state and my experinces were never as comfortable or as pleasant as this one. Thank you Kayla and Melissa. We both look forward to working with you again. Mr & Mrs Johnson. :-D
April 29, 2014
Google Public Storage Renee West
The girl was very nice and informal
April 29, 2014
Google Public Storage Danielle Morris
Omg Kayla is the best..she's been a great pleasure work with throughout my stay at public storage. Thank u Kayla for everything. Danielle
March 20, 2014
Google Public Storage Anthony Gonzales
March 16, 2014
Google Public Storage Debi Miller
I have just become a new client to public storage. My experience so far has been excellent. I have to say due to the weather we have been having in Michigan it has been very hard to first, get to the storage place to open an account, but once I was able to get there the girls Kayla and Melissa were so understanding, helpful and wonderful in helping me to get in the storage unit that fit my needs. They explained the contract in full, just very wonderful young ladies. It is very convenient for my needs at this time. I will refer public storage to any of my friends and family that ever needed a storage place. Thank you public storage for such great, people person young ladies (Kayla and Melissa) at this facility. They do a great job and also know their job well. Will use it again in the future if I ever had to. Thank you :-)
March 7, 2014
Google Public Storage Wayne Gehring
February 21, 2014
Google Public Storage Dadjbeam Dadjbeam
Kayla always has a smile big help the place is clean I had no problems thanks public storage
January 15, 2014
Google Public Storage DeAndre Harris
December 10, 2013
Google Public Storage Yolanda Harris
Kayla and Kim are very pleasant and their willingness to take care of their customers is top rate. Kim even made a wonderful dish for my husband and I. Thank you Kayla and Kim for treating us as family.
November 3, 2013
Google Public Storage Mitch Range
If I could give a NEGATIVE five star review, I would. I have stored my belongings at this facility for over three years, and I can assure you that it is a complete rip off!! For one, the "insurance" that they provide is a joke. You are required to purchase it to rent a unit, but it really covers nothing. I had several items (including furniture) that were water damaged in the unit, and yet the burden of proof fell on me - as if I somehow negligently stored my possessions and caused the damage myself. The only "help" the management provided was to chastise me for disposing of some of the ruined items in the onsite dumpster. And don't get me started on the ridiculous annual rate hikes! When I first rented the unit in the spring of 2010, the rent was a reasonable $108.00 a month. Within a year, it was raised to $120.00. The year after that, it went up another twenty to $140.00. This year it was raised to $160.00!! I'm sure if I was ignorant enough to keep feeding money to these crooks, it would go up another twenty plus dollars next year. I am in the process of moving my things out of this place, and I would NEVER deal with Public Storage in the future. They don't care about you or your belongings, they are just in it to make a fast buck. In fact, I half suspect that they raise the rent and provide such god-awful customer service in the hope that you'll get fed up and default on your contract, so they can then in turn charge you additional fees AND auction off your items. Suffice it to say, I think that this place is a poorly run, pathetic excuse for a business. You would do better to leave your things on the side of the road, than to store them here.
October 24, 2013
Google Public Storage Bruce menning
DO NOT STORE HERE, NOT SECURE. I wish I could give them negative stars. I had a carhauling trailer with a car on it stored here. On October 20, 2013 someone broke though the fence, broke 2 locks off the trailer, unstrapped the car and took off with the trailer. The car ended up somewhere between there and the road out front. It took 6 hours after opening time in the morning for them to figure out that my trailer was missing, and in the mean time they had the car towed by the police. So not only did I lose the trailer to thieves, but I lost the car to impound fees. The flimsy chain link fence is the only line of defense protecting stuff stored there. There are empty lots on each side for thieves to go through to access this lot. This place is not secure, and since they do not accept any responsibility for what is stored there there is no reason to do anything to increase security. If anything above is inaccurate it is because calling them has just gotten me excuses and a run around. Also, the police have still not returned numerous calls to get information 4 days later.
September 15, 2013
Google Public Storage jason kuhn
Stopped in on fri Sept 13th, Checking prices on storage units for storing car for winter. Spoke with Kim, she was very knowledgeable and helpful. Will be returning to rent a unit at this location. Facility was very clean and maintained.