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Address

9300 Pelham Road
Taylor, MI 48180

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

313-451-7753

313-451-7753

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

313-451-7753

313-451-7753

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 35/mo
    Online only price
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • Locker
    $ 35/mo $46
    Online only price
    1 unit left!
    Limited availability

    No Obligation

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    5'x5'
    Online only price
    $ 43/mo
    Online only price
    2nd Month Free
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 43/mo $58
    Online only price
    2nd Month Free

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
  • Save Impression

    5'x10'
    Online only price
    $ 73/mo
    Online only price
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 73/mo $97
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 73/mo
    Online only price
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 73/mo $98
    Online only price
    2 units left!
    Limited availability

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 87/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 87/mo $116
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 118/mo
    Online only price
    2nd Month Free
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 118/mo $157
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 119/mo
    Online only price
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 119/mo $159
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    20'x20'
    Online only price
    $ 274/mo
    Online only price
    Large 20'x20'
    • Outside unit
    • Drive-up access
    $ 274/mo $365
    Online only price
    2 units left!
    Limited availability

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 422)

February 19, 2024
Google Public Storage Nathan Bechtol
February 17, 2024
Google Public Storage Jeni Jo
The Angel 😇 💖 Lady that works there is a blessing and it's very clean and an easier process than it used to be. Grateful 🙏
January 4, 2024
Google Public Storage GM W
Are you owned by the apartment complex around the corner, it’s mighty strange the cost increase of renting a unit happens far too often .. I wouldn’t recommend this facility to anyone.
December 29, 2023
Google Public Storage Susan Blake
⚠️Beware ⚠️ This place is horrible! My rates kept increasing every month to the point I could not afford what they wanted and I was told all my PERSONAL ITEMS would be given back! Then I got a call that the only thing returned was an American flag from my father that served in the Navy! Lie! All my son's baby photos and tons of family videos are gone! I didn't care about anything else but the personal things! I am still sick over losing every memory I ever had to these scum bags! And to add insult to injury, they sold the unit for $40! Do not put your stuff here! They overcharge and lie when it comes to getting your personal items back! It's dirty and I was told when I went there by the lady working she was on "medical" but was still there and she didn't have access to the BATHROOM! Her and another woman were BBQ ing by the office! I couldn't help but feel something shady was going on there! They didn't care that none of my personal items were returned! Terrible business! They didn't even TRY to help me!
December 20, 2023
Google Public Storage Dwayne
I would highly recommend finding another place.They have terrible customer service were rude and over charged me and then threatened me with a lien on my unit.I already paid and they said i owed 5 dollars and was going to lien over that.. They said my rent was only 69 dollars a month but now they are saying it is 149 a month ,i guess i need to find another place.Be careful they are crooks.
December 1, 2023
Google Public Storage Bill Killman
Raised my storage from August 2022 rate 184 was to 253 in less than a year, now 6 months later they are telling me its going up to 291 dollars. Looking for new place.
November 14, 2023
Google Public Storage Tracie Watson
Wendy provided excellent customer service a must for all companies
November 12, 2023
Google Public Storage holly hepler
I just moved I rented a climate control unit. Very disappointed to find out when I arrived for move in day, they had no carts anywhere to use to haul things in to the units inside. Most places have carts to help with long halls since you can't just drive up to the unit in climate control. Long hallways. I was not happy. The site manager Tanisha was helpful and offered me a couple of smalll wheeled pads. Which didn't really help, but I appreciated her trying to go above and beyond. We figured out a way and improvised. Again. Very unhappy with this move, but Tanisha was friendly and helpful with check in and the process. She is great !!
November 4, 2023
Google Public Storage Dawn Lamberson
This is an excellent place to store your items. The ladies in the office couldn't be nicer and are very helpful. The rates are a little high but having a climate controlled unit is worth every penny! Also a big thank you to Tanisha for all your help and information about our storage unit. We really appreciate you!!
November 2, 2023
Google Public Storage Dave Jemison
Tanisha was awesome. I had a problem at another location. She went out her way to fix the issue for me. I so appreciate her. Definitely give her a raise. She at Taylor location. She is very professional they need more customers service representative like her.
October 24, 2023
Google Public Storage Maria Kirkland
Tanisha was awesome. She show me a unit. Help me download the app. The price was awesome and clean place.
October 17, 2023
Google Public Storage Eric Lenyoun (Q THE DJ)
October 9, 2023
Google Public Storage Joseph Grayczyk
Tanisha explains the process. She showed me both units. She also helped download app. She was awesome.
October 9, 2023
Google Public Storage Marquis “Boss Man's expediting” Jones
Tanisha was helpful in finding my unit. Also, help me download the public storage app to access my account and open the gate. She is awesome. They didn't have the size unit. I need to recommend that I use Trenton location.
October 8, 2023
Google Public Storage Frank Brock
Tanisha was awesome she was very patient with me.she show me how to download the app.
October 6, 2023
Google Public Storage Judi Clark
Tanisha was so patient and helpful.
October 5, 2023
Google Public Storage michelle brown
They keep up the property it's neat clean very secured.what I do have a problem with is the price increasing I have had my unit for 1 year and 2months this is the 5th or 6th time in 1 year they have went up I went from paying $164 to $190 to $205 to $252 to $262 now starting November 1st $299.IF YOU HAVE SOME ONE basement u can use for storage u are better off doing that. Don't believe the online prices because your still going to have increases.I can't wait to get moved and get my stuff out I will never ever use a storage ever again if I can help it .It seem like every 60 to 90 days the price increase.on top of that u can't get anyone on the phone so they can tell u why and how the price keep going up. Nobody bother calling u back.AVOID USING STORAGE
October 5, 2023
Google Public Storage Tony Jenkins
Tanisha is awesome. She helped with the size unit i needed. She walked to show the unit, very professional. Ask for her. Clean and friendly place.
October 1, 2023
Google Public Storage Jose Ruiz
The lady up front was very helpful and extremely nice
October 1, 2023
Google Public Storage Jennifer McLeod
The people in the office are amazing and very helpful. Next time I need another unit, I'll be going back here for sure.
September 18, 2023
Google Public Storage unas elmawri
Stay away. After signing a contract your rate becomes a month to month and it will increase mine just increased $60 from last month along with that you’re late fee increases so the late fee is $50 if you are a couple of days behind on your rent, they will lock you out of the property they tell you that the rate increases are because of the market and this is supposed to be for a temporary solution and rate will continue to go off every single month!! STAY AWAY!!! They are quick to want you to default so they can sell your belongings. This place is a scam run away! Very predatory business practices I will be writing the attorney generals office and the FTC.
September 18, 2023
Google Public Storage Veronique Boyd
Christine was wonderful, As soon as I walked in. Walked me through the whole renting process and walked me to where my new climate controlled storage is. All the Best Christine to your son and his success in baseball! Thank you.
September 18, 2023
Google Public Storage Joshua Scroggins
Easy online rental. Being able to use the app for gate access is very convenient. The staff have been extremely helpful.
September 3, 2023
Google Public Storage Gustavo Rodriguez
August 31, 2023
Google Public Storage ItsTwiissted
Clean facility nice associates all around a great place
August 29, 2023
Google Public Storage Keith Johnson
Great service the staff was very helpful 10/10 recommend
August 28, 2023
Google Public Storage Robert Andzrejewski
Very nice,very helpful, thanks Tanisha
August 27, 2023
Google Public Storage Chris Cannon
Tanisha went above and beyond for me on a Sunday after Christine helped me pick the perfect unit on Saturday. Both were life savers. I'll always use and recommend them for future needs.
August 24, 2023
Google Public Storage John MacLeod
Tanisha was very helpful in getting me set up to move in . 👍👍
August 24, 2023
Google Public Storage Kenneth Turner
I had a wonderful experience with the public storage facility. Very professional and efficient. I got help from two different people and both were very easy to communicate with. Thank you Tanisha and Elizabeth.
August 24, 2023
Google Public Storage Annette Jones
Excellent customer service
August 17, 2023
Google Public Storage Tasha Crawford
Christine and Tanisha are awesome and very professional. Explain the process very easily. The facility is very clean and safe. The prices for units are very reasonable.
July 5, 2023
Google Public Storage keith merriweather
Tanisha was soooo helpful. Made the process very smooth.
July 4, 2023
Google Public Storage D Howard
I had to move my stuff from this property because they kept upping the rent. It went up almost 40% from when I first started storage. The place is not even temperature controlled. The staff is never in the office. When I moved out, a staff member was cleaning out her car, couldn't be bothered to even come to the counter then. I was advised to just leave the door open. We will close you out later.
July 4, 2023
Google Public Storage Melissa Yates
June 25, 2023
Google Public Storage Nevertheless Always
Tanisha and Dawn were amazing!!!!
June 23, 2023
Google Public Storage Vanessa Edwards
She is the most beautifullest professional person I have ever met please keep her around.
June 16, 2023
Google Public Storage Louis Spratling
After going to 2 different locations on the bus and both stores being under construction came to Taylor and Keyco was there very nice young lady took care and very helpful and thoughful and considerate she help me download the app now u can pay at home if i like thank you Keyco .
June 8, 2023
Google Public Storage Ms.Arlean
May 19, 2023
Google Public Storage Harold Buchanan
May 8, 2023
Google Public Storage Matthew Merritt
Great customer service by Keyko her positive energy was helpful with my storage rental and questions! I remember Christina did a courtesy call for my reservation so that was nice. Lastly, I love the convenience of the app to access entrance gate.
May 1, 2023
Google Public Storage Linda Fiscelli
Excellent customer service! Christine is very helpful!
March 30, 2023
Google Public Storage Thomas sims
Key is the best. Made it really feel like home! 👍🏾👍🏾👍🏾
March 30, 2023
Google Public Storage Kyle Dubisky
Wonderful experience all around. Quick and efficient and detail oriented. Thanks Keyco!
March 30, 2023
Google Public Storage Craig Kaufman
Keyco was extremely helpful with all the questions I had for her! We need more Keycos in the world working customer service! #BeLikeKeyco
March 29, 2023
Google Public Storage Thomas Shepherd
Great Customer service Keyco everything I pay my bill here at Taylor keep up the good work.
March 27, 2023
Google Public Storage Paula Buchanan
Edit march 27, 23: The gate is finally fixed. I believe they have someone new working there because previously you could never get inside the building to talk to a worker or even get anyone to answer the phone. I just moved out of one of my units, and there was a worker there the entire time, walking around and cleaning. Prior review: Best prices I could find for storage. Do it online. You get it even cheaper. Easy application, process, etc. But the gate doesn't close! I figured maybe it had just broken, and they were waiting on parts to fix it. But no, I talked to another renter, and he said it had been broken since he got there a month prior. Now it's been a month since I've had my unit, and it's still broke, so it's been two months! This needs to be addressed. Anyone can go in or out.
March 22, 2023
Google Public Storage David J Dero
The door jams and the light didn’t work in the unit
March 4, 2023
Google Public Storage L Bat
Ms.Keyco is always helpful also Kind she is knowledgeable in every aspect .
March 2, 2023
Google Public Storage Brandon Sluss
Keyco is a awesome employee she was a big help to me everywhere needs a lot more employees like her then there wouldn't be any complaints about things
March 2, 2023
Google Public Storage Ryan T
BEWARE! They will raise your rates consistently. My rate doubled within 12 months (absurd). Also, there was rodent urine on a plastic container that I had stored in the unit. Save your money and belongings and use a different storage company.
February 10, 2023
Google Public Storage Kiya Corbin
Christine at public storage on Pelham was absolutely amazing!!! So kind and helpful. I think she deserves a raise😁 awesome person! Thank you
January 31, 2023
Google Public Storage Bobbie Sands
My experience with this business was way more difficult than it needed to be. First, there is no one in the actual building on site. You do everything yourself from your phone. Once that was figured out and I secured a unit, I entered the back to find my unit with no luck. While driving around, I received a call from the property manager telling me someone else had reserved my unit and was now moving in. They had me go to the front where someone was now in the office... asked me to fill out bew forms to rent a new unit and then charged me at $17 transfer fee to transfer to a new unit. This whole process was clunky and unappealing.
January 6, 2023
Google Public Storage Valencia Harris
Lovely place to store
December 31, 2022
Google Public Storage Arthur Perez
Seriously hate this place. No one is ever in building. They never told me the side door lock number so Im always locked out. Went there twice on my day off and of couse no one is there and no one ever calls you back when you leave a voicemail. I wouldn't suggest this place customer service is very poor.
December 28, 2022
Google Public Storage Karen Knox
Don't waste your time the public storage unit smelled of rotten decaying rodents, when I asked for another unit I was told they couldn't give me another unit and they never give refunds. So unless you want your belongings smelling of dead rodents/Rats, find somewhere else to store them because PUBLIC STORAGE isn't the place to do it. This company is Complete rip off, and should be reported to the BBB.
December 22, 2022
Google Public Storage MICHELLE FOSTER
Manager and staffs are so great and helpful and friendly. They make sure you know what is going on with your storage unit at all times. And thank you so much for being wonderful people.
December 5, 2022
Google Public Storage Dan West
Roaches
December 3, 2022
Google Public Storage lionel real
Crystal was very nice and helped me resolve my issue,had problems getting in the gate with the app thanks again
November 30, 2022
Google Public Storage james utsey
Very professional very friendly and helpful
November 30, 2022
Google Public Storage Bianca Guerra
Keyco is the best and she is so friendly. Awesome customer service for sure!!!
November 30, 2022
Google Public Storage Brandon Snay
Friendly and helpful staff, clean store and units. Key is the one to see!!
November 30, 2022
Google Public Storage Carlotta Thomas
Thank you Keyco for all your help in helping close out my account. Due to your excellent customer service and kindness I will always recommend your establishment as well being a repeated customer whenever I need storage in the future. Thanks again Keyco.
November 30, 2022
Google Public Storage Betty Brown
Keyco was so sweet. I told her the struggle I had trying to secure my unit. She jumped right in a got it done quickly. Currently going through a tough time and she took some of that stress off my plate. Thank you keyco. Keep being you and keep up the hard work. You’re the best.
November 29, 2022
Google Public Storage Samantha Sturgill
Was in a bad mood until Keko handled it all for me!! I spoke with another employee from the site and wasn't pleased, Keko calls me back immediately and handles it all!! She is very professional and thorough. Idk if she's the manager or what but she definitely needs to be!
November 29, 2022
Google Public Storage Derrick Walker
October 14, 2022
Google Public Storage Walleed Aa (Wally)
Been shopping for a storage unit all day and either horrible service and dirty units or just ridiculous prices and this was my last stop and literally made it in 7 Minutes before they closed with others refused me service 15-30 min before closing but these 2 amazing ladies Kyco and Dawn where AMAZING, not only got me a unit today but also beat all competitions prices with the best service you could possibly find anywhere in town! Was definitely satisfied with there customer service and all the help guiding us through reserving the unit, Thanks once again for every thing and I will for-sure be sending all my friends and family there for any storage needs! 100% recommended!! The best in the service!
October 10, 2022
Google Public Storage D K
Great help from Keyco!! She makes my experience wonderful every time ☺️
September 18, 2022
Google Public Storage Rachel Shores
September 14, 2022
Google Public Storage David James
Gate is never closed and run down.took my stuff to u haul on telegraph
August 17, 2022
Google Public Storage DJTripleJ1
Keyco Was VERY Professional, Helpful, & Knowledgeable Regarding The Info I Needed. She DEFINITELY Deserves A 5 Star!!!
July 17, 2022
Google Public Storage Debbie Monday
So happy to be a customer at the Pelham Rd. Taylor Public Storage facility. It has been a wonderful experience. The reason the experience has been so pleasant is because of "AMY". She is so good about helping with any problem that has come up. She is dedicated to finding a solution to any issue you have...with a smile and reassurance she will go above and beyond to take care of the matter to your satisfaction. Her customers are important to her and she does all she can, to make you "a very happy customer". I would highly recommend this location for your storage needs. Her staff are all friendly and they all work well together. Thank you AMY!
July 2, 2022
Google Public Storage Kelly Hill
Amy was the best at assisting me with all my needs during my time at public storage
June 29, 2022
Google Public Storage Travis Taylor
Just wanted to take a moment to thank Amy for her kindness and professionalism. We will definitely be back for any storage needs in the future. We had storage unit 6035.
June 29, 2022
Google Public Storage Butch B
Amy was extremely helpful, knowledgeable, and attentive! She reminded us about the lock I purchased at the time of sign-up which was extremely honest and professional. Thank you Amy for your kindness we will definitely be back for any storage needs. Your company should be proud to have you on their team!
June 29, 2022
Google Public Storage MISFIT MIKE
Amy took great care of Ronda in storage unit 6035 , we will definitely be bringing all of our business there because of Amy
June 28, 2022
Google Public Storage Maurice Claiborne
Helpful, professional and reliable.
June 26, 2022
Google Public Storage Dedria Henderson
June 26, 2022
Google Public Storage Eric
Keyco is amazing. She’s professional, helpful, knowledgeable and kind. She goes above and beyond to make my experience pleasant. She deserves a raise. She works VERY hard. I’ve had to pleasure of working with her with my Units for a while now. 1
June 12, 2022
Google Public Storage stephanie stout
Keyco was awesome, very polite and helpful. She answered my questions before I asked them! She was fast and accurate with her work! All around a great experience!
June 6, 2022
Google Public Storage Defnote rodriguez
Keyco is the best! She was very helpful and Took her time to make sure I was happy!
May 18, 2022
Public Storage Sandra Sobocinski
How much is a 10by 10 unit a month
April 23, 2022
Google Public Storage John Yakima
Just closed out a shed rental after more than a decade! The unit was decent, kept all of my retrieved belongings well preserved, almost no damage occurred when moving out. The staff has always been helpful and courteous whenever I requested information or assistance.
April 21, 2022
Google Public Storage Kimberly Grounds
April 17, 2022
Google Public Storage Jarral Howard
Great customer service at this location. Vanessa is awesome!! Thanks so much for your help getting things set up!!
March 28, 2022
Google Public Storage Lexi Martinez
This place is terrible at customer service! My parent does not have the resources to pay online so she has to come to this location to pay cash. BUT the problem is there’s NEVER anybody there!! We even sit and wait for the doors to open and nobody’s ever there and they do not answer their phones, it’s always an automatic answering machine without any way to talk to an actual person!! And almost every month they up the price on your unit. We get charged late fees which SHOULD BE WAIVED BECAUSE NOBODYS EVER THERE for us to pay it! I would not recommend. If I could give a 0 I would!
March 27, 2022
Google Public Storage Dodi Turner
Very kind and informative...Amy was very helpful
March 5, 2022
Google Public Storage Christopher Bishop
Place is great.the manager amy is the best .
March 5, 2022
Google Public Storage Joann Whitlow
Cost is high and keep on going up to much
February 20, 2022
Google Public Storage Julie Cortes
I called and set up a time to come look at the space and liked what I saw it was an easy sign up in and out process friendly love the area awesome choice, Amy in Taylor was the most helpful absolutely love her!
January 31, 2022
Google Public Storage Meghan Cassidy
Amy, was a lot of help. Getting ready to move here from a different state. She helped answer all my questions and concerns. Looking forward to meeting her! Thank you Amy for all you're help
January 18, 2022
Google Public Storage Godfrey Ogholo
Was confused about size of storage need, Amy broke it down & I made best and happy choice. Amy is A1 excellent and great people person
January 16, 2022
Google Public Storage Phillip Aderhold
Amy of the Taylor location was STELLAR with handling our unique situation with moving. She truly gave us the 5-star customer service experience that will keep me coming back for more Public Storage.
January 5, 2022
Google Public Storage Roberta Davis
Great Customer Service!!! Amy you were the BEST!!! Thanks for all your help. If I could I would give you 10 🌟!!!Had an issue with reservation but Amy took care of it quickly and professionally. Thanks again Amy😃
January 1, 2022
Google Public Storage Halley Stienbarger
Amy did a wonderful job ....making its fast and easy to downsize my unit. Thought it's was about to be a long dragged out process... tysm Amy for your great attitude and being so prompt.
December 13, 2021
Google Public Storage Mary Wessels
Amy was very helpful. She explained everything to me in detail. I am a first time user of this storage unit and I would highly recommend this to my family and friends.I was gong to get a 7.5x10 unit and she recommend me to get a 10x10 I was so grateful to her.I want to thank her very much.
December 12, 2021
Google Public Storage Marla Parker
Amy was very nice, knowledgeable and quick. I would recommend her and public storage to all my friends.
December 11, 2021
Google Public Storage Paredyce Productions
Excellent service and kind! Very happy with the service.
December 5, 2021
Google Public Storage Linda Cortese
Vanessa, is one of the most sharpest Manager at this location. She is very personalbe and is a delight to do business with. Linda Cortese
November 26, 2021
Google Public Storage Bull Wiseman
November 19, 2021
Google Public Storage Allyson S
Needs more knowledge of storage
November 14, 2021
Google Public Storage Chris Barnette
Great service!
October 31, 2021
Google Public Storage Kurt Skotzke
Vanessa is so much more personable and accessible than the previous property manager. Very conscientious. Convenient location for me.
October 22, 2021
Google Public Storage Cass A
Vanessa is amazing and super sweet! She went above and beyond to help me with all my storage needs! Thank you so much!
October 19, 2021
Google Public Storage Lisa Rosin
I was helped this morning by Vanessa. She knew her product and was very knowledgeable about the storage facility. I probably made my decision to rent at Public Storage because of her. I actually had 2 more places I was going to look at and I decided to stay right where I was and get this checked off my list for the day. So a very good experience was had...
October 19, 2021
Google Public Storage Deborah anderson
October 14, 2021
Google Public Storage Brittany O
Vanessa was super helpful and informative when I was reserving my storage unit and made it a very pleasant experience! Thank you so much!
October 10, 2021
Google Public Storage Kerry Bogataj
Vanessa was very helpful and kind when setting up my rental unit. She even stayed later to assist me and answered all questions. I would highly recommend this facility.
October 4, 2021
Public Storage Darrell McNeill
Is there anyone at the office during the day? Closed Friday, Saturday, and Monday. Does anyone work st the office? I really want to pay the bill.
August 23, 2021
Google Public Storage Michael Trondson
Curb appeal is terrible. This location makes money hand over fist from the locals and it is an absolute eyesore every time I drive by.
August 23, 2021
Google Public Storage David Beard
Clean storage areas plenty of room for my son's things
July 29, 2021
Google Public Storage Dea Chappell
I just left from checking my storage and was greeted with great customer service. I came with tons of questions and Miya was very friendly and professional!
June 16, 2021
Google Public Storage Dave R
June 9, 2021
Google Public Storage Michael Boldizar
Your average storage spot, nothing special. lot is clean and staff was friendly once I got someone in the office.
June 4, 2021
Google Public Storage Jazmine Fuller
May 24, 2021
Google Public Storage Tori Tye-Simpson
Staff was friendly and the facility is very clean. Easy access.
May 11, 2021
Google Public Storage Frank and Sandy H.
April 22, 2021
Google Public Storage Dan Moore
March 13, 2021
Google Public Storage James Dowling
Raised the monthly payments so I will be looking somewhere else.
March 12, 2021
Google Public Storage Ray Z
Miya was so helpful In this very difficult process got me exactly what I needed
March 6, 2021
Google Public Storage John Damron
Sucks
March 3, 2021
Google Public Storage Shirley Carr
I have my stuff in storage there it's a great place to store what you need to
February 9, 2021
Google Public Storage j janai
February 8, 2021
Google Public Storage Christopher Caver
February 1, 2021
Google Public Storage Arlene Applewhite
January 28, 2021
Google Public Storage Patrick Langford
Road service very unhelpful
January 15, 2021
Google Public Storage Toni W
Miya is a great addition to this store. Stopped in for payment and questions on additional space she was very thorough
December 21, 2020
Public Storage Lakisha Gaither
This is my first time do anyone know how much it will be for storage???
December 20, 2020
Google Public Storage lotti dah
November 8, 2020
Google Public Storage Caitlin Sorensen
Never open when there suppose to be. Can’t pay bill when it’s never open. So I can’t get into storage unit to get my stuff.
October 14, 2020
Google Public Storage Jacquelyn Avinger
Don't rent from this location they have a rodent infestation!! I am so disappointed with this facility. I have had an indoor unit here for 3 1/2 years and I thought my things were safe and secure. I go to get my belongings out of storage to move into my new apartment only to realize that my unit was infested with Rats. I had to get rid of all my clothes and my bed as the had chewed through almost everything. My belongings were only 3-6 months old ehen I got my unit. So I file an insurance claim for my things and was told I am only entitled to $250 after my claim has been reviewed. The insurance is bs and is a waste of money. So now I literally have to go out and buy everything all over again. This company is full of bs as well. There has been other reviews of how others have had the same issues as far as rodents in their units. I was glad that they didn't shred my daughters high school diploma. Even one of the staff admitted that they have had this issue before. She witnessed how they had distroyed my things, and said she wouldn't want closes that rodents had been on an urinated on. But they are still renting out units and only offer this bs insurance.
October 10, 2020
Google Public Storage Connie Fleet
The property is very nice and clean, definitely recommend storing here
September 8, 2020
Google Public Storage sapphire Lynn
I stored my belongings since March. Got my stuff out in August. I get my stuff out and something ATE my couch. And then some of my things were ruined because roof was leaking and when you look above you, its all brown from rust and rain water. So definitely not gonna go back. And of course I don't get reimbursed. The person was never in office. I go 2 hours before they close and they closed early when the woman told me she would be in the office on the phone. Pfft.
August 9, 2020
Google Public Storage Dennis Pustelak
August 4, 2020
Google Public Storage Robert Castilleja
July 16, 2020
Google Public Storage Brandon Kline
The Lady who helped me was great gave me great directions to my unit very timely and extremely helpful. I will be giving anyone I know moving that needs more room your recommendation
July 10, 2020
Google Public Storage Martin Hall
Great place, awesome manager. Very helpful and friendly
July 10, 2020
Google Public Storage Mary Ann Deang-Flores
Jessica is Over the top customer care. Greetings was fantastic She is wonderful smiles and kind. A great helper in all you needs much more very patient and diligence in her works showing everything to me. She is very honest trustworthy professionalism in her work. Attentive and focus. I’m so blessed to meet a beautiful lady with a beautiful heart. Great facility and clean. -Walter Flores
July 4, 2020
Google Public Storage superman r1 Blanton
June 27, 2020
Google Public Storage Sonny Wilson
June 10, 2020
Google Public Storage Tony Mathews
Convenient, Safe, and Helpful
June 1, 2020
Google Public Storage Nikki Wisniewski
Easy to get to, fast service, clean and secure.
May 20, 2020
Google Public Storage Eric Kelsey
HORRIBLE don't store your things here Rat Infestation and my unit was dirty and full of gravel. Even after not opening it.
May 5, 2020
Google Public Storage All American
April 25, 2020
Google Public Storage Brandon Ross
Jessica was very friendly and helpful. Great customer service
February 29, 2020
Google Public Storage Tonya Foster
Trina is extremely helpful and professional everytime I come in. She explained everything so I had no questions.
February 28, 2020
Google Public Storage Dexter J Hussey
February 27, 2020
Google Public Storage lyssa Akkanen
February 25, 2020
Google Public Storage Avon Barksdale
February 16, 2020
Google Public Storage Lorraine Marshall
Wonderful experience with Trina and Shareef. Professional and helpful and very nice. I would definitely rent here again
February 12, 2020
Google Public Storage Tanya King
No waiting, she ( Lameka) was at the desk ready for business. Lameka was very informative and answer all my questions and questions I didnt think of but I will need for future Visits or business. I'm given 5 stars because of the customer service and this isnt even her regular store.
February 11, 2020
Google Public Storage Raymond Hauser
January 24, 2020
Google Public Storage Ballroom Jack
For the most part say great service Queen Endora price to be a just a little bit for the most part that's where I would be
January 22, 2020
Google Public Storage Tracey Pierce
Trina took very good care of me and my needs ..thank you
January 15, 2020
Google Public Storage Heather Toler
Trina was very confident and showed excellent customer service while helping choose the correct unit for our needs. She is very compassionate and knowledgeable about her position with Public Storage.
January 10, 2020
Google Public Storage Hudson Hawk
Very helpful and nice
January 9, 2020
Google Public Storage George Brown
GOOD PRICE AND EXCELLENT HELP AND KNOWLEDGE FROM TRINA
January 9, 2020
Google Public Storage J
Fast and friendly service. Trina was A-mazing!!! :)
January 6, 2020
Google Public Storage Melody Cox
Trina was very nice and gave us all the info we needed. It was reasonably priced, quick and easy. I would definitely refer a friend here. Thanks Trina For Being Awesome! 😀
January 3, 2020
Google Public Storage Joseph Kowalski
Trina was fantastic today , everything from the courtesy call all the way up to the walk in and checkout. Very kind and friendly overall makes me feel happy we chose this Public Storage.
January 3, 2020
Google Public Storage James HENRY
I came in today to get a box for a belated Christmas gift and I was going to buy a large box and Trina asked me what I was putting in the box and I happen to have it in the car and I brought it in and found out I did not need such a large box. If I would have put in into a large box it would have bounced all over the place, instead I got a small and it fit perfect. Like I say almost every month Trina is the best at helping with storage packaging.
December 29, 2019
Google Public Storage Michael Zimmer
December 23, 2019
Google Public Storage Josh Gildea
Storage unit what more to say. Seems safe
December 23, 2019
Google Public Storage Tay Gîrl ÜvÛ
I needed a rental unit, but didn't know which size. Caroline was amazing, she helped me realize which size would accommodate my belongings.. She was courteous and made sure we had everything we needed.
December 16, 2019
Google Public Storage P B
Caroline is amazing. She helped us check in and out and even accommodated in other ways. She’s super friendly and a pleasure to work with.
December 5, 2019
Google Public Storage Alyssa Layne
Trina was absolutely awesome! Sweet and very helpful
December 3, 2019
Google Public Storage Ben gardner
December 2, 2019
Google Public Storage The “LadyJaii” Murda Lab
Trina was wonderful & very helpful with my process for getting a storage unit. She was very knowledgeable & quick with what I needed to do & addressed any concerns & questions I had. She also suggested the Damp Aid to keep moisture out of my unit, in which I purchased 2. Very good place if you want your storage kept for a reasonable price. They also have storage insurance up to $5,000 for any belongings that get damaged up to that amount. Trina is great & so is public storage!
November 16, 2019
Google Public Storage Melissa Gregory
Great place, decent prices and Trina is wonderful to deal with.
November 15, 2019
Google Public Storage Dawn Young
Trina is amazing . She follows the golden rule
November 15, 2019
Google Public Storage Trisha Walker
I always come to this storage facility for my storage needs. Trina Henson is a very hard worker even thiugh she does most of the work herself because i hardly seen anybody else she get the job done.. This facility is clean and unlike other facilities i have been too this one make a hard effort to make sure its a pleasant experience because as we all know moving is stressful so dealing with happy employees makes it so much easier
November 11, 2019
Google Public Storage Dean Mileto
Trina did a great job by asking questions that pertained to the size of a unit we needed. She took her time and showed us a unit that would meet our needs. Also, she answered all of our questions regarding Public Storage. Thanks Trina!
November 2, 2019
Google Public Storage Debra Drongowski
Excellent storage place to work with. Thank you Trina for being so nice and on top of everything to help with setting up my storage unit. Trina followed up after our initial contact to make sure I was all set for my scheduled appointment. I highly recommend this location and to work with Trina :)
October 26, 2019
Google Public Storage Kyle Potoczek
October 25, 2019
Google Public Storage Ma Ro
Employee Caroline helped us alot. Great Service!
October 21, 2019
Google Public Storage Chris Jay
Trina was really helpful with what I needed.
October 10, 2019
Google Public Storage Miranda Rosenberry
September 29, 2019
Google Public Storage shamshudin aliyii
September 28, 2019
Public Storage Derek St.andre
What are gate times?
September 28, 2019
Google Public Storage Rogelio Hernandez
Caroline was courteous and helpful. explained things well. Cleared up the main offices poor info. Thanks, Caroline !
September 27, 2019
Google Public Storage Dammon Lore
Kelli was great and very helpful with my questions. Place needs updating. Kind of run down looking.
September 13, 2019
Google Public Storage Samantha McDonough
Trina was very informative.
August 30, 2019
Google Public Storage jim whiteford
August 22, 2019
Google Public Storage Toni Douglas
Trina was very helpful finding me the proper size unit to store my belongings.
August 21, 2019
Google Public Storage Lisa Butcher
Trina was polite and helpful and very friendly and funny
August 16, 2019
Google Public Storage Roxanne Brenner
Trina was so kind and helpful with everything. The facilities are very nice.
August 1, 2019
Google Public Storage Randy Stephenson
August 1, 2019
Google Public Storage Barbara Jedinak
July 31, 2019
Google Public Storage Rio Tilly
Very nice down to earth lady
July 27, 2019
Google Public Storage Jody Stephenson
July 27, 2019
Google Public Storage thedawn61279
July 11, 2019
Google Public Storage beccak313 E
Wendy is great and very helpful!
July 9, 2019
Google Public Storage Lexi 0914
I had came into public Storage to rent a unit and Trina was very helpful, she made sure I was set with the right unit, and she was friendly.
July 7, 2019
Google Public Storage Melanie James
July 2, 2019
Google Public Storage Sugar Love
Awesome service Trina was very nice, helpful, and friendly
June 29, 2019
Google Public Storage DJ Forinash
Trina thank you so much for answering all my crazy questions and not being annoyed with me. You were so helpful.
June 28, 2019
Google Public Storage Tracy Stafford
Trina is by far the realest and nicest person! Customer service is everything to her!
June 28, 2019
Google Public Storage Janet Schwaiger
Trina Henson is the best.
June 28, 2019
Google Public Storage Pam Lanier
Trina H. is a very helpful person.
June 28, 2019
Google Public Storage Michelle Turrell
June 28, 2019
Google Public Storage Cindy Styron
It's a nice clean place. The staff is friendly and helpful.
June 28, 2019
Google Public Storage Pat Capo
Trina Leigh is an excellent worker and helps the customers out if they need any help with their assistance
June 28, 2019
Google Public Storage Dianne Terlecki
Trina Henson is a very polite and knowledgeable employee
June 27, 2019
Google Public Storage Brandi Rasch
I wanna think Trina Henson for your help.
May 31, 2019
Public Storage Barbara Jedinak
Does my payment have to be paid before the first of each month to keep the list Coker?
May 31, 2019
Google Public Storage Lance Grove
May 30, 2019
Google Public Storage Amanda Bacckus
Trina was very helpful and diligent.
May 29, 2019
Google Public Storage Dederah Pounds
Because of hardahip, I had to store my furniture for 4 years. Every year they go up on the rental fee & late fee is $30.
May 25, 2019
Google Public Storage Alisha Lynch
Jasmine was awesome!! Very friendly, amd helpful even though we came close to closing time!!
May 23, 2019
Google Public Storage Catherine H
Great Job performed by Trina & Jasmine. They both did a very good job with answering all of my questions, very pleasant and courteous.
May 14, 2019
Google Public Storage Antoinette Smith
Jasmine was very nice and explained all the details
May 7, 2019
Google Public Storage Tina Marie
Trina was very helpful and patient. Great service...thank you Trina🍸for trying to help me with the second..price hike of my unit. I have been there since 2016, I would hate to have move.
May 6, 2019
Google Public Storage Ayden Kneeshaw
Great atmosphere, great attitude, very knowledgeable! Would recommend the employee Trina
May 6, 2019
Google Public Storage Josh Stamper
My mother rented a unit from Trina and we would recommend her. She was very helpful and friendly.
May 6, 2019
Google Public Storage Ranee Deaton
Good deals for anyone needing any size of storage and prices on the products... And Trina Henson will be there and help you with anything that you need and decent size with anything you need
May 3, 2019
Google Public Storage Friar Tuck Neight
The people who work here are pretty rad when they're here. I would totes give them a higher rating if they were in the office during their posted hours. Oh look, they stopped in sometime between 2p and 430p to let folks know they might come in on Saturday.
April 19, 2019
Google Public Storage Yosshiee Schaffer
Great customer service, Wendy was extremely friendly. I would recommend this place.
April 19, 2019
Google Public Storage David Cunningham
Wendy has very helpful and awesome! 5 stars! Would recommend 10/10
April 19, 2019
Google Public Storage Joe Carnes
Wendy was so great I will definitely recommend.
April 13, 2019
Google Public Storage kayela austin
April 8, 2019
Google Public Storage Carolyn Martinez
Came in to pay a bill and wendy was great and so polite...
April 3, 2019
Google Public Storage Billy Sylvester
Excellent service Wendy was awesome!
March 30, 2019
Google Public Storage D. Krogol
Very helpful & patient walking me through the steps of signing up. Thanks!
March 20, 2019
Google Public Storage Carol Thomas
Trina and Wendy great
March 2, 2019
Google Public Storage Matt De Haan
Trina did a great job of explaining everything involving costs and storage.
February 26, 2019
Google Public Storage Arthur Carmona
When I first came into Public Storage the service from Trina was very welcoming. I continue to stay here with Public Storage due to the fact that Trina was very helpful in every way possible. Her coworker Wendy was also very helpful. It's been a pleasure being here.
February 25, 2019
Google Public Storage Aria Nolen
Had wonderful experience and a wonderful personality helped me ty Ms.Jasmine you were great!!
February 21, 2019
Google Public Storage Clarence F
February 9, 2019
Google Public Storage Lynne Klandrud
I had such a good experience getting my storage unit, Trina and Wendy were so helpful, very professional, knowledgeable and compassionate. I would definitely use their service again as well as recommend this location.
February 7, 2019
Google Public Storage Naudia
Trina is very helpful with all my needs & concerns. I have had problems with other storage companies in the past; but this place definitely gets 5 stars.
February 4, 2019
Google Public Storage Tiffany O’Connor
Wendy was awesome! Will do business with her again!
January 30, 2019
Google Public Storage LaToinetta Duhart
Trina was very helpful and made my visit pleasant and quick.
January 30, 2019
Google Public Storage Sonya Jackson
Trina is honest, fair, knowledgeable, professional and treats you like family. Trina is truly the face of the storage facility on Pelham rd in Taylor, MI.
January 28, 2019
Google Public Storage Fidel Avila
Jasmine was very helpful and made sure I got the correct space regardless of the snow storm that was occurring. Facility is very clean and organized and you feel safe in this facility. Renting process took less than 10 mins. 👌👍🏻
January 22, 2019
Google Public Storage D strange
Came in for prices and trina and Wendy were very helpful.. I would definitely be back to rent..
January 10, 2019
Google Public Storage Tanya
The Lisa was very informative, knowledgeable, well spoken, very nice and clean. Will be going back! Thank you for wonderful service!
December 28, 2018
Google Public Storage Darrell Berringer
Trina was very helpful and made everything easy to understand.
November 30, 2018
Google Public Storage Allie T
Wonderful customer service.
November 23, 2018
Google Public Storage Jess Jamison
Trina was very helpful and explained everything to us very well. This was our first time renting a storage unit and I feel great about it.
November 17, 2018
Google Public Storage Anthony Bills
November 14, 2018
Google Public Storage Glen Hoyt
Trina was very helpful and professional. A real asset to your company.
November 12, 2018
Google Public Storage Amy Roderick
Wendy was awesome.... she answered every question before I even asked ....
November 8, 2018
Google Public Storage Jill Martinez
Wendy was great !!! She went above and beyond to help me and went out of her way for me !!!
November 8, 2018
Google Public Storage Christopher DeMorrow
Wendy was absolutely fantastic... thanks for everything..
November 8, 2018
Google Public Storage jade the furry
Wendy was helpful
November 6, 2018
Google Public Storage Marcus Balamucki
Wendy was very helpful with all my questions very informative and professional
November 5, 2018
Google Public Storage Flame Cole
Wendy is a dream customer service representative! She was pleasant, helpful and went way out of her way to make sure we got what we needed. I would recommend dealing with her.
October 27, 2018
Google Public Storage Rui Leal
Trina was very helpful and friendly. I recommend this location for your storage needs. Thanks Trina
October 21, 2018
Google Public Storage Tiffany Pritchett
Wendy was awesome. She made me feel right at home
October 13, 2018
Google Public Storage Timothy Barr
Trina is very professional, competent and helpful. I was quite happy with the process and the unit.
October 12, 2018
Google Public Storage kimberly Mitchell
Trina was very nice and polite. She's is very professional.
September 30, 2018
Google Public Storage Josh stamper
I purchase some boxes from Trina. She is great and very efficient.
September 24, 2018
Google Public Storage Tresa Abbott
Very friendly and helpful. Clean location.
September 24, 2018
Google Public Storage Jamie Curmi
Wendy was awesome & informative & very helpful!
September 22, 2018
Google Public Storage Jeffrey Roberts
Thanks Wendy and Trina, you guys were so kind and helpful and made it so easy
September 18, 2018
Google Public Storage Kelli Renee
The property manager Trina is very helpful and friendly. The property is always clean and it makes me much more comfortable storing my things here. I would highly recommend Public Storage in Taylor to store your things!
September 16, 2018
Google Public Storage David Michael Smeenge
Standard Public Storage facility. Stored things there for a few months. Worked with Trina - no complaints and very helpful. Was friendly and made due on their deals. Storage space was clean, no critters. Could improve on their plowing runs, but was a difficult year for snow management.
September 5, 2018
Google Public Storage Diana Miracle
Trina was very helpful and the storage Unit clean. Great Service
September 3, 2018
Google Public Storage Yolanda Smith
TERRIBLE!!!! Rodent feces throughout my unit. Company is aware of the problem but does little to fix. The insurance they offer is a joke doesn’t cover nearly anything. You max out at $150 for the premium insurance. The other reviews are just plain false. Stay away.
August 18, 2018
Google Public Storage winston craig
Extremely Helpful
August 15, 2018
Google Public Storage Patrick Crossman
Trina is very nice and helpful. The storage place is very clean.
August 14, 2018
Google Public Storage Cynthia Daniels
August 1, 2018
Google Public Storage Joanna Gonzalez
Friendly service. Trina was very helpful and explained everything in detail. I definitely would recommend Public Storage in a Taylor to everyone!
July 17, 2018
Google Public Storage Iron Soldier__
July 11, 2018
Google Public Storage lisa fraley
Recommend this location. Payed my bill here because it’s closer to me and Trina is a very professional and helpful person. I will definitely be a returning customer.
June 13, 2018
Google Public Storage Kayla Johnson
June 9, 2018
Google Public Storage Stephanie Fields
Trina is very helpful and cares about her customers! Maintenance well kept
May 22, 2018
Google Public Storage Alicia Adder
May 15, 2018
Google Public Storage catfish paradise
The staff here are friendly and helpful. I don't know why you would store your belongings any where else. Thanks Trina
May 7, 2018
Google Public Storage Ricardo Figueroa
May 6, 2018
Google Public Storage Delores Turner
They are very polite and clean I couldn't ask for a better storage place my things have always been safe and they do work with you
May 2, 2018
Google Public Storage Voil Dorsey
Exceptional service from employees such as Trina and Jasmine, and area around rental units are kept clean. I moved to this facility and am happy.
April 28, 2018
Google Public Storage Patrice Elem
The staff has been very helpful and friendly especially Trina. The storage area is clean and in the winter shoveled so that you can get to your unit. Email sent as a reminder is helpful to remember monthly payment. Never a problem excessing gate entry.
April 27, 2018
Google Public Storage Carol P
Trina
April 27, 2018
Google Public Storage Mi Choice Realty
Awesome rates and friendly service. Trina got us in for a meeting same day to help us find a storage solution for our company. She was a pleasure to work with from start to finish! Very happy with our experience with Trina and our new space at Public Storage Taylor.
April 15, 2018
Google Public Storage Katrina Gatewood
Very clean facility. Very easy to find and my storage unit is very spacious. The customer service rep Trina helped me out a lot she answered all of my questions showed me my options and help me make a decision all while being very nice and she complimented me that was really sweet. The other thing I liked was they had a cart to take you to each storage unit instead of me driving my own vehicle through the property like some other storage places I have visited
April 12, 2018
Google Public Storage Clarence Hicks
Trina was a big help finding the right size unit for my need.
March 27, 2018
Google Public Storage I Am Grays
Trina was extremely polite and helpful. The property is in a quiet area. Never any issues when I go there.
March 25, 2018
Google Public Storage Spaceman
March 23, 2018
Google Public Storage Kaylee Lozoya
Want to give a Thanks to the Storage Manager Trina! Very friendly and clean atmosphere.
March 13, 2018
Google Public Storage La'Keila McFadden
February 23, 2018
Google Public Storage Dennis Justice
Trina and the staff are very processional and courteous. Thanks again
February 19, 2018
Google Public Storage Brita Smeenge
February 16, 2018
Google Public Storage James Dejarnette
Daniel he was a great help to me
February 16, 2018
Google Public Storage Cami Grahl
February 14, 2018
Google Public Storage Jessica Jackson
Trina the Clark is so awesome, she goes out of her way to help you and she's a blessing, she also knows her job and dose it very well. 😁😁😇😇😇😇😇😇😇I'm a very happy customer, Thank you Trina.
February 13, 2018
Google Public Storage Anthony Allore
Very professional and friendly service! Always there to help.
February 6, 2018
Google Public Storage Boss Status
Good service nice employees like Trina
February 2, 2018
Google Public Storage Tabatha Zaorski
I absolutely love Trina she is amazing she cares so much about her customers and has been there numerous times to help me through any issues I might of had...!!!!
February 2, 2018
Google Public Storage Marjorie Thomas
Trina was wonderful. My daughter has a unit and we love her. I appreciate her for her service with helping us. She explains everything very well so we can understand it.
February 1, 2018
Google Public Storage JoAnn Taylor
Trina is an excellent employee, she is friendly and always willing to help out when needed. I highly recommend this Public Storage location.
January 25, 2018
Google Public Storage Jan Ashenhurst
Trina helped me and she was very friendly and professional. It's nice to go somewhere and feel like the person working cares about you. :)
January 24, 2018
Google Public Storage Amanda Poston
I recommend this place to everybody and Trina helped me out a bunch really appreciated all the help
January 21, 2018
Google Public Storage Aimee Shields
Kellie and Trina are very helpful!
January 19, 2018
Google Public Storage Phil Allison
This is a clean safe place to store your important belongings that has a incredibly awesome staff that works the office .... maintains the property and does the Taylor Store customer service as well..... I highly recommend this place for anyone looking for a secure worry free storage unit.....I have been with them since April of 2009 .... with no incidents.... I miss Mary Kaye however......
January 10, 2018
Google Public Storage jeramy david
Trina was vary helpful and made sure I got the right size storage unit
January 9, 2018
Google Public Storage EmileeB
Omg I loooooooooooove Trina!!!! She got me together! I got all my boxes all my tape, I didn't have to run around to 50 different stores wasting gas I got everything I needed and she didn't try to sell me stuff I didn't need! I had such a good experience I recommend this location just because of her!
January 3, 2018
Google Public Storage Mary Cavalli
Great Customer Care. Trina went out of her way to help me
December 18, 2017
Google Public Storage Sanjay Tiwari
Trina helped me to set up everything smoothly
December 10, 2017
Google Public Storage Christine B
December 8, 2017
Google Public Storage Jennifer Jones
Absolutely the best!!! Very affordable! Thanks Kelli and Trina!! 👍
December 8, 2017
Google Public Storage Steven Allen
December 8, 2017
Google Public Storage Mikos Williams
Trina and Kelli at this location are soo professional and vary considerate and helpful. Bottom line between these two ladies you can't beat the customer support. There dadication, professionalism and there team work when u need there assistance. Great group of ladies and the location and or site is soo up to par, clean and organize.
November 30, 2017
Google Public Storage Gerald Diserens
I want to express my appreciation for Kelli who took care of me when I rented a storage unit yesterday. Kelli was very helpful and made the process of renting the unit easy. We had a problem with the fax machine but even through that Kelli facilitated a way to resolve the problem. Thanks. Gerald Diserens
November 26, 2017
Google Public Storage G Harris
Awesome customer service! Trina was absolutely wonderful. I was in & out in no time.
November 11, 2017
Google Public Storage John Vonlinsowe
Kelli and Trina were awesome helped me with everything i needed and they were very professional.
November 2, 2017
Google Public Storage Jodi Jeffrey
Trina was very nice and helpful. She made my experiance fast and very pleasant. Place was very clean.
October 30, 2017
Google Public Storage Elward Honeycutt
Great service, property was clean and friendly staff
October 8, 2017
Google Public Storage Richard Sanchez
Great service
October 7, 2017
Google Public Storage SMl & SB GORINSKI
First month free and Phenomenaly safe with easy Access!!!! A lil Pricey but worth it if you value your personal belongings.
October 7, 2017
Google Public Storage Adam Forestell
Great prices and even better customer service. Trina made everything go nice and smooth. Glad I chose this location. Thank you!!
September 29, 2017
Google Public Storage Dorothy Stratford
Debby was very helpful and is the reason I recommend this location to my friends and family.
September 25, 2017
Google Public Storage april rathburn
September 16, 2017
Google Public Storage Elizabeth Ceilidh (Ceilidh)
September 11, 2017
Google Public Storage Alicia Otero
I moved to Michigan a few days ago and debbie was so rad in helping me get a unit to store my things. I had a terrible experience with my movers and Debbie was a breath of fresh air and a pleasure to do business with. I'm glad I came here.
August 31, 2017
Google Public Storage timothy leigeber
Debby up front is awesome! Fast and very friendly service I recommend for anyone!
August 26, 2017
Google Public Storage Kelly Martin
Trina was efficient and very polite. She made sure I understood the contract and exactly what I was paying for. Excited to have a place to store my items before my big move into my own place!
August 19, 2017
Google Public Storage Matt Chinavare
This Was an excellent choice for my storage needs. Trina was a very helpful from start to finish and I could not be happier with the service I received.
August 13, 2017
Google Public Storage Gerald “Jerry” Bruno
August 12, 2017
Google Public Storage john reynolds
August 4, 2017
Google Public Storage Amanda W
Prices can be high but very neat and organized place. Trina was helpful.
July 29, 2017
Google Public Storage Leslie Sturm
I was going thru the loss of my mom and they were great, compassionate and helpful! I recommend them highly!
July 28, 2017
Google Public Storage John Harding
Great Service See the staff there will help you out they are wonderful See Trina and Deb for all your needs at the Taylor Public Storage they are great and have great service and price .
July 24, 2017
Google Public Storage Donny Canfield
I must admit at first I was concerned when forced to buy a lock from the lady but it was very simple to get a unit and when I upgraded to a bigger unit "Trina" made it so simple and explained that the other lady was no longer employed! I'm very happy with my service and will probably upgrade again and definitely recommend Public Storage to everyone.
July 20, 2017
Google Public Storage Michelle Brown
Love these people ,very helpful and know their Business.Great place to store our stuff..
July 12, 2017
Google Public Storage Sarah Duncan
Great and friendly services. The property manager, Trina assisted me with all my needs. Highly recommend. Pricing was excellent.
July 6, 2017
Google Public Storage Monica Nunez
June 19, 2017
Google Public Storage Jody Beaubien
I have been going through alot of stuff with My Ex Husband, & because of this have not been able to keep appointments & such, but Thanks to Trina I am able to keep all my beloved treasures(which was a burder on my mind right now). Trina is a Godsend. Will definally be coming back in the future & asking for Trina. Thank you for such wonderful service.
May 3, 2017
Google Public Storage Ellura Kwaske
Very nice staff. Trina ever sweet an professional. Clean an secure site
April 30, 2017
Google Public Storage Alicia Williams
April 25, 2017
Google Public Storage MadFireProductions
Staff is very friendly and they recognize me when I come in.
April 9, 2017
Google Public Storage Jami Constitution Chick
Trina was a delight. Very helpful.
April 6, 2017
Google Public Storage Angela Burke
Secure and friendly
March 25, 2017
Google Public Storage Jeanna Young
Emilee is wonderful and helped us out a lot. She is what?...Everything. Amazing customer Service, wonderful just wonderful. I live #blessed
March 5, 2017
Google Public Storage Beth Colford
Great customer service. Clean storage facility
February 12, 2017
Google Public Storage cruester sixxnine
Friendly people no problems
January 14, 2017
Google Public Storage Ruheyyah Suber
Good place for storage
January 11, 2017
Google Public Storage Shawnte Broadnax
Amazing Service! The staff was courteous and knowledgeable in recommending a size. I definitely recommend this location for your storage needs
January 3, 2017
Google Public Storage Hasie Carroll
This is my second time renting a unit here. They have good competitive rates compared to other storage companies including uhaul. They also have great online promo's. Trina took care of me and was nice and quick. You also get to see your unit first to make sure it is what you need. I liked that. Great location will be recommending.
December 26, 2016
Google Public Storage Sharon Sheldon
Trina was very helpful in getting a storage unit contract in place and explaining how it works...this was my first experience with renting a storage unit. I would definitely recommend the Taylor location!
December 22, 2016
Google Public Storage Joseph L Marchesano
Friendly staff and rates are reasonable
December 7, 2016
Google Public Storage Larry Snider
Over priced
October 31, 2016
Google Public Storage Janice Coleman
Very unprofessional and extremely rude. I stored some items for a few months I thought it ended up being longer. They changed my monthly storage fee without notice and when I called about it one of the reps was so rude that I hung up the phone before I got to upset . Called customer service which leads you right back to the same facility what a waste....
October 28, 2016
Google Public Storage Kay E
Just lost my dad and needed a place to store his things temporarily. Marikaye and Trina were very friendly.
October 15, 2016
Google Public Storage Josh Hubbard
This is my second time renting a space from them. It was great last time and this time was no different. Trina was very helpful in making sure the right unit was selected for what I needed as well as showing me the different options in person. I will definitely use them again.
October 4, 2016
Google Public Storage Jennifer Headland
September 14, 2016
Google Public Storage RYAN OGRAYENSEK
I continue to be impressed by this location! MariKaye & Trina are very friendly, professional and accommodating. We plan to use the facility for a long term. 5 stars!!!
August 26, 2016
Google Public Storage Cornelius Alter Ego
Truthfully I was looking for another location, but they were cool, very professional about it, and set up an appointment at the other location for me to make things easier. Very appreciated!
August 18, 2016
Google Public Storage dean schultz
I found the customer service and appreciation from Marikaye to be excellent and helpful.Clean and secured locker and premises. I will definitely continue having my belongs stores here in the near future,with public storage.Thank you!
July 20, 2016
Google Public Storage Rob Montes
They are super friendly and very helpful. I got a unit that was too small for all my stuff (all my fault) and they easily accommodated to my needs and helped me get a much bigger unit that was perfect for me. Would definitely recommend them to a friend.
July 12, 2016
Google Public Storage Bena Leigh
Trina and Marikaye were very helpful and friendly. They had no power and still help me with my purchase.
June 12, 2016
Google Public Storage Kelsey Weiss
Great service at this location. Thanks to Marikaye & Trina. Those ladies are the best.
May 16, 2016
Google Public Storage Ryan Ograyensek
Marikaye is AMAZING! I was very impressed by how friendly and professional she is as well as how clean she keeps the property!
May 8, 2016
Google Public Storage Steve Herron
Marikaye was really sweet and nice. She made everything easy to understand and even joked around with us. She understood what we needed to do and made it an easy process. Definitely a great experience.
April 27, 2016
Google Public Storage Matthew Miron
Marikaye and Trina are wonderful and friendly. This is my second time renting at this location and both times my experience has been great. I will continue to come back to this location when I need storage as long as they are here at this location!!! :-)
March 20, 2016
Google Public Storage Legal Girl
I would have given this location a great review; however, on move day I was show how unprofessional Mary Kay is. When I moved out of the storage unit I used a cart that the storage facility allows you to use when moving. It is a huge convenience and allows you to move several boxes in or out at one time. Well, when I was moving the movers told us that the truck I had was too small and we would need to make two trips. When we finished the first trip I left the cart inside of the storage unit when I locked it because I knew we would be right back. Further, an individual inside of the facility asked if we wanted to use the cart because she was not using it. While moving into my apartment I received a call from Mary. She stated that we should have left the cart out for others to use. I did not argue because she was absolutely right. That was inconsiderate of me. I apologized and said we would be back shortly. Mary stated that someone else wanted to use the cart which actually turned out to be a flat out lie because when I said we would be back soon but if she needed it out for someone else she could get it, she stated, "Oh no, you're fine." ?? How were we fine if someone else needed to use it? When we returned for our second trip, Mary had deactivated my access code. They were not answering the phone and had I not been able to get in, her unprofessional act would have caused me to pay the movers more to come back the next day and I would have had to pay UHaul more to keep the truck until the next morning. I think that Corporate needs to explain to Mary what bailor and bailee law entails. Larceny, Conversion, and other rules of law that could have caused Public Storage to be sued because access to my property was cut off due to ignorant, childish behavior. I would not recommend this facility because if you misuse the "Cart," mary may try to cut off access to "YOUR" property which is not only illegal, but childish and highly unprofessional.
March 15, 2016
Google Public Storage Shawnia231
I had My things in storage for a long time had a hard time trying to get it out if it wasn't for Marikaye & Trina I wouldn't of got my thing thanks you guys for your help in support for helping me get y things out... Would recommend everyone else to go to the public storage out in Taylor...
March 14, 2016
Google Public Storage Ambria Beamer
Marikaye and trina are so nice. Ive been storing my stuff for a year now and never had any problems. Always helpful when I forget the code to get in lol
March 3, 2016
Google Public Storage BigL L
Love the place and nice friendly staff.
March 3, 2016
Google Public Storage Jessica Greenwood
Was going through a big move that was very stressful. Went into Public Storage to buy bubble wrap for my dishes. Was greeted right away. With the help from Trina and Mary Kay I was able to feel more at ease with my moving experience. Ty for all ur help.
February 28, 2016
Google Public Storage Gary Filban
Marikaye and Trina are wonderful. They are always available when I need assistance. Will recommend and use again as long as they are still here!
January 30, 2016
Google Public Storage Penny Koncz
My experience with this storage location has been nothing short of GREAT! Marikaye and Trina are helpful and go out of their way to make sure things are RIGHT! I want to THANK them for such amazing service!
January 26, 2016
Google Public Storage Ashley Hayes
I did enjoy my experience at this location recently. The staff was very friendly, helpful & considerate. I would like to thank Marikaye, Trina, & Rachel for the excellent service!
January 25, 2016
Google Public Storage Kimberley Fisher
Facility is always clean and Marikaye and Trina always provide great customer service!
January 23, 2016
Google Public Storage Dr. Kavani
Marikaye and Trina did an excellent job, thanks!
November 19, 2015
Google Public Storage Joe Binder
just had my first experience with public storage and it went very well, Marikaye and Trina made it very easy and quick. They were pleasant and knowledgeable and professional, I'm happy that I went there. .
November 8, 2015
Google Public Storage Edward Smith
Ed Smith Marikaye and Trina are knowledgable and anxious to help. The storage areas are clean and well maintained. I was moving a business and they were helpful in selecting exactly what I needed.
November 7, 2015
Google Public Storage Kise Clark
I love the service that Trina has given me, and I would recommend anyone to come to this location.
November 3, 2015
Google Public Storage Ray Hood Jr
This is a great storage facility, I have been dealing with this same location since 2009, the customer service is second to none. Marikaye and Trina are wonderful. Thanks for all your help over the year's.
October 20, 2015
Google Public Storage Ashley Robinson
Stopped in to grab packing needs for an upcoming move. Marikaye and Trina sold me a value package that contained everything I would need. Great service and saved money. Would highly recommend based on customer service alone.
September 26, 2015
Google Public Storage Charlie Harris
Marikaye Was Awesome she answered all my questions an help me with the best unit for my need Very Helpful
September 25, 2015
Google Public Storage Charif El Halabi
I really have a great experience , when i got a call from saya shipping co. informing me that you have a three big pallets containers tables and chairs . i really was upset how to find a clean place in a short time. but when i visited the storage area. i was so happy , then i called shipping agency and we loaded with also a big experience with the large roads inside which made the 40 feet container turn around the building. OMG that was amazing.
September 10, 2015
Google Public Storage Ali Berry
The two ladies Trina and marykaye was very good at helping with our move. They are very friendly people and I would recommend this Public storage just based on the customer service we received.
September 6, 2015
Google Public Storage Ronald Jones
Amazing customer service! Great prices and management.
August 30, 2015
Google Public Storage Purushoth Haritharan
Great place, Trina and Mary Kay were super helpful when I had to switch storages.
August 23, 2015
Google Public Storage William Herrick
We are planning a move to Florida and need short term (under a month) storage. We wanted to checkout storage options and Marikaye and Trina at Public Storage were extremely helpful. They led us on a tour of the storage units to see for ourselves the best size. Also they showed us indoor and outdoor units and advised on the correct lock. Very pleasant and informative. A pleasure dealing with them.
August 12, 2015
Google Public Storage BRIAN SQUIERS
We have used Public Storage on several occasions and they have always been very pleasant to deal with.
August 1, 2015
Google Public Storage Chris Haynes
Trina was a pleasure, very friendly and courteous. She provided all needed information and took care of me and got me in and out and made sure all my needs for the unit were met.
July 25, 2015
Google Public Storage Courtney Skora
Mary Kay and Trina was very helpful and kind. They showed me several units but they were above my price limit. Also, I was looking for packing supplies and treated with the most care and friendliest service.
July 11, 2015
Google Public Storage Addie Cunningham
Marikaye & Trina were awesome! I was transferred from Trenton mi because I was in the wrong area!!! This is my very first time using a storage and I am completely satisfied with today's service!
June 23, 2015
Google Public Storage JayGoated
Walked in for storage boxes and was heled right away. Trina offered very friendly service to me and my family.
June 16, 2015
Google Public Storage sherry newman
Marikaye was very nice and good. Thought the entire experience was very good as well. Would recommend anyone to use this place for a storage locker.
June 10, 2015
Google Public Storage Clifford Kizner
Marikaye customer service was great trina was awesome was very thorough about what was going on and how to get started
May 22, 2015
Google Public Storage DetDan
Marika year & Trina are very helpful and very pleasant. It was easier getting in than expected. Thanks
May 8, 2015
Google Public Storage Derinda Mackenroth
I rented a 10 X 15 unit for $1.00 for the first month. That's all I needed. Trina and Marikaye were both very helpful and friendly, Trina showed me around and explained everything very well. I signed up online to make the registration easier. I was shown around, signed papers and was out of there in under a half hour. The place is very neat and clean, well lit. Very close to my home which is what I was looking for. Will rent there again if we need to. They had boxes and packing materials if needed, but I already had every thing in boxes at home and ready to go. Seems like a great place for all of your storage needs.I am completely satisfied.
May 1, 2015
Google Public Storage doria rhone
I love the great customer service from Mary Kay and Trina at this location. They work hard to make sure you have the right storage area to meet your needs. The storage areas are always clean along with the outside grounds. If you are looking for a great place to store your items call them!!!! Thank you for all of your assistance!! Doria
April 22, 2015
Google Public Storage matt taylor
Great place. Thanks trina and marikaye!
March 30, 2015
Google Public Storage Kimberly Barnhart
Marikaye is a sweetie, very kind, & helpful!
March 18, 2015
Google Public Storage Kevin Smith
marikaye and trina were so awesome!!! thanks so much for the help with my storage. want to tell everyone how great this place is. stored my classic car for the last couple years.
February 23, 2015
Google Public Storage TaJuan Campbell
Trina was very helpful and thorough, my unit was clean and she assured me that my belonging would be safe and secured.
February 20, 2015
Google Public Storage Dillon matthews
Great job Trina and Marikaye! Keep it up!
February 15, 2015
Google Public Storage Alanna Phillips
Marikaye was very helpful and nice
February 4, 2015
Google Public Storage Nicole Koebel
Love the people here especially Marikaye! Very helpful, informative and great customer service! I made the right choice by choosing this store :)
December 17, 2014
Google Public Storage Alicia Eurich
i have nothing but good to say about the Pelham property. marikaye has help me from start and shes great..
November 14, 2014
Google Public Storage bluestingray67
I've been using this site to store a car each winter for 5 years. They always make sure that they give me a clean storage room and are very nice. The price IS a bit high, but at least I feel the car is safe in an all metal building.
November 5, 2014
Google Public Storage Agape Care
Mary Kaye, was very helpful on my needs to store my victory vision motorcycle,with this being my first time renting a unit she made it easy too understand and did it with a Big Smile. I am and was very Pleased with Mary Kaye Performance . Thank you,Mary Kaye and PublicStorage. Signed Pete P.
November 1, 2014
Google Public Storage Mark Kesner
Mary k n trina are very sweet n wonderful ladies to know
October 24, 2014
Google Public Storage Clyde Goodwin
Mariikaye and Trina were absolutely outstanding! They put the service back in customer service. Marikaye made me feel like she was concerned about me getting the best deal. Extremely helpful. I would definitely tell other friends about my experience.
October 14, 2014
Google Public Storage bryen dolson
October 14, 2014
Google Public Storage TimLevi CookJr
I would like to say that the experience is TOP NOTCH. Previously experience with PUBLIC STORAGE was a disaster, Our Unit was BROKE into. Upon reconsidering PUBLIC STORAGE Me and my wife was VERY much undecided, but after speaking with Marikaye and Trina Our concerns were put to REST...... THANK U Marikaye and Trina..... U Gals are the BEST.....
September 30, 2014
Google Public Storage Mark Dunlap
Stopped by at almost closing time on Friday evening 9/26/2014 and Trina stayed past 6pm to assist me.
September 12, 2014
Google Public Storage Mark Mayotte
This place is clean and the staff is great. This is my second time renting a space here and I love it! Marikaye and Trina made my day.
August 24, 2014
Google Public Storage Steve Hewer
Marikaye is totally awesome!!!! She is very helpful whenever I need it. Highly recommend this facility!!!!
August 2, 2014
Google Public Storage Amanda Ogdie
Trina was very helpful in getting us set us with our storage unit. She took her time to show us a couple different units so we could choose what best fit our needs. I would definitely recommend this location.
July 1, 2014
Google Public Storage Jerald Vickers
Marikaye was awsome great lady friendly and helpful. The facility is great clean and very well protected,. I give this place five stars,,,
June 7, 2014
Google Public Storage Whitney Bliss
Reserved a unit online and received a call within 10 minutes asking if we had any questions. We went over to view the unit before renting (climate controlled). It was very clean and well kept so we decided to book. Marikaye assisted us and everything was done efficiently and in a timely manner. She answered all our questions and was very friendly. I highly recommend this location
June 3, 2014
Google Public Storage Michael Lamerato
MariKaye & Trina at this location are not only helpful but friendly also. Price was good. Unit was clean and well maintained.
April 26, 2014
Google Public Storage Lo uie Adrinr
Mary k and Trina are wonderful and very helpful.
April 3, 2014
Google Public Storage Matthew Miron
I have stored here for almost two years and Marikaye and Trina have always been pleasant an cheerful every time I come in, I would recommend this storage facility to anyone. It is a very clean an well maintained...
April 2, 2014
Google Public Storage Colleen Nash
Trina was very helpful
March 22, 2014
Google Public Storage james deblois
Trina was very helpful and knowledgeable and polite. Got a good deal will recommend
March 20, 2014
Google Public Storage Samantha Mullins
Trina was very friendly and helpful. The space is clean and secure. Very happy.
March 14, 2014
Google Public Storage CarolA Cassise
Trina was great. Toured the site. Explained everything thoroughly for a storage newbie. Highly recommend.
March 12, 2014
Google Public Storage April Taylor
I've been at this storage unit for about 9 months and I think Marikaye and Trina are very good workers. I am satisfied with the services
March 1, 2014
Google Public Storage Bethany Gray
I was very satisfied with the facility and the indoor unit I rented. The facility was clean, easy to access, and the move in/out process went smoothly. Marikaye and Trina on site were very helpful with any question or concerns I had.
February 24, 2014
Google Public Storage William Perry
they know there stuff. and all the packing boxes I needed. Thanks
February 20, 2014
Google Public Storage Dadjbeam Dadjbeam
Marikaye is so helpful always has a smile. She took the time to help me
February 18, 2014
Google Public Storage Bridget Kelly
I notified Public Storage that I would be moving out Feb 2nd. When I arrived with my movers that day, the driveways leading back to my storage unit were impassible due to the huge mounds of snow that had been plowed to the end of each driveway. I complained to the office - they said there was nothing they could do but that I would not be charged for February. On Feb 3rd they called to tell me that the driveways had been widened and I should be able to get back there. The earliest the movers could get back to finish my move was Feb 9th. I notified their office that we had vacated the unit on Feb 9th and was told at that time that I would have to pay the entire month. The delay was due to inadequate maintenance of the property. Not only did I have to pay an additional $700 to the movers to do a 2nd run, but now I have to pay Public Storage for doing a horrible job of maintaining their property. For anyone considering using this facility - please note that they are most likely in violation of fire code for the city of Taylor.
December 8, 2013
Google Public Storage Dave Maffucci
Had a very good experience here and the workers were very nice and helpful and also explained all the details about renting a storage well. I was even able to move my stuff in on the same day! The employees I dealt with where Marikaye and Trina and they where both so polite and helpful and Im glad I came here.
November 17, 2013
Google Public Storage Thor Uranis
MariKaye was outstanding helping us choose a unit. I'd reserved a unit online to get a better rate but it was in the far back corner of the property. She recommended a better unit that was only $5 a month more. I usually walk with a cane and have a noticeable limp. She drove us around on a golf cart and offered me a chair in the office for all the paperwork signing. She explained absolutely everything. I wish all service companies had employees like MariKaye.
November 4, 2013
Google Public Storage teriwolf01
Though the staff was helpful at the inception of my time here, I recently received a new monthly bill with an increase of $18.00. After being told at the location that they could not help me, and being provided with an 800 # that was not valid, I utilized the customer service number listed on the page. The young man that I spoke with at customer service told me that the increase was a normal business practice within a customers first year there. ??? Huh?? It's normal to jack up your rate in the first year with no notice? The young man told me that a notice was sent out on such & such date, but I truly never received anything. Basically my belongings will be moved to another location as soon as possible. This is not the way you do business.
August 27, 2013
Google Public Storage miranda mapel
The ladies at Public Storage where vary helpful and understanding. they cared more about me then any thing ells. thank you so much