Public Storage Self-Storage Units at 1920 Enterprise Drive, Rochester Hills, MI

Location is no longer manned, just kiosk service. I have been in contact with customer support several times over the last month regarding the broken light switch in my hall and have been told the property manager would reach out with no results. I also killed a cockroach in the hallway during my last visit to my unit. Good luck finding a functional moving car either. They are either non existent or broken beyond use. UPDATE: still not fixed as of 9/16 and it's been over a month now. Still no one has returned my calls either. UPDATE: 9/29 and still no contact or maintenance to the property. Absolutely the worst service. Called again today and was told the district manager would contact by 10/2. I will be taking my business elsewhere if I don't hear from anyone.

DO NOT RENT HERE! This place is horrible! I also Have a second floor unit. Still no carts and I am the only one here. AC is questionable on second floor. I have a few melted candles from it. Called to complain about elevators that were not working and not marked that they were out of order, and was told that I would be receiving a call from the district manager. Still waiting on the phone call and it’s been over a month. I have rented from public storage in the past and have never ran into issues like at this location. DO NOT RENT HERE! I am looking into moving my unit to another storage place. So sad. Horrible customer service regarding this matter from both public storage and the location itself.

I stored my stuff in a unit this July, and everything went smoothly with moving. The property manager, Jeeda, was super friendly and helpful in arranging my moving-in.

Elevator not working several times,,no carts available and no one to talk to…terrible service on second floor units

This is the third time I have been here in a week to drop off a car full of stuff and the elevator to my building is not working. Why is there only one elevator for the entire building?! I called the first time but had to leave a message because the office was closed. I got no response to that voicemail and now i’m paying for a unit that I can’t even get to. There should be someone in the office to assist with this stuff if the location is open.

All the carts they provide are damaged and not useable. Tried to go inside to talk to someone multiple times and the doors were always locked. Tried to call the location and left voicemails, never received a call back. There was dog poop on the floor during one of my visits. Not sure I'd return to this location again.... On the bright side The app was super useful and the process was pretty easy.

I was having trouble getting my lock in and Jeeda was so nice to help me out! Great place to store your stuff!

On 31/dec/2022 when I came in the morning around 6.30am to put my things in my storage unit; the gate was stuck in a half closed/open position. I couldn’t get in; waited there trying to reach the customer support which is supposed to be 24/7 for half an hour with no success. Later when I checked around 9 it was okay and the operator was like the gate was working fine! I missed my flight that day coz of all those to and fro trips and all the wasted time. Just want to note this coz; please ensure reliability of your gates or at least have some one to respond to customer calls in case something goes wrong during the hours of entry to the storage.

Mother reserved a unit at a memorial sale price. Came in to finalize the rental and they said they had a first come first serve basis so they no longer had the reserved storage unit... Seems weird to have a reservation system if you're actually first come first serve Ok fine what other units are available well there are some but none at the price for our reservation. So we call customer service, they say they should be able to offer us the same size or two sizes up at the same price. Store manager refuses saying the district manager won't let her. We talk to the district manager and he continues to refuse Not worth reserving storage space here

JEEDA WAS TRULY AN INSPIRATION AND VERY HELPFUL.

Jeeda (08097) was very helpful, got me set up and taken care of within 10 minutes. Very friendly and easy to work with.

After some excellent customer service I went to thank Jeeda and she said "at Public Storage 08097 we view everyone as family" then proceeded to do burnouts and donuts in the parking lot. 10/10 customer service.

Convenient location near major highway. Had an issue with elevator not working due to area power outage, Jeeda quickly got it fixed within 24 hours.

I appreciate Public Storage for giving us a excellent service in hiring an excellent employee her name is Jeeda well, respectful, very professional at what she does. Excellent provider to help customer and very clean place in good shape and very helpful. I am very thankful for a good employee to give us good service when we need it and she deserves an excellent raise.

Jeeda was super helpful and professional. I was able to secure the perfect size unit in under 10 minutes. Great experience

Jeeda was very helpful to me.

John is the best!

Jeeda was awesome. She was extremely knowledgeable, helpful and extremely friendly. It was a pleasure doing business with her. She's a credit to the company.

Don't use this place, management is awful. They're charging me $330 "because I didn't remove the lock" when in fact I did. Even the employee there confirmed it, but I'm being charged anyway..

The place is very clean and good management. I met Jeeda many times and she helped me with many times. She is very professional and nice.

Jeeda(08097) represents your company very well. Super friendly, helpful and courteous.

Service and Immediate Responding from Ms Jeeda is appreciated 👍 - Property No 08097

Jeeda had helped me recently with replacing a lock i unfortunately had lost. Very accommodating and helpful.

The place is clean, temperature controlled, signing for it is easygoing, Geda the person that helped me with my storage needs, is very professional, pleasant, knowledgeable, ask for her when you go to this storage location! You will be very pleased 🏅🎖🏅

Geda at property # 08097 was very helpful and is a sweetheart. Would recommend this property.

Very good and professional experience

Jeeda has been amazing, very professional an patient .

John was fantastic in assisting us today. The grounds are well maintained and units are well taken care of. Keep up the great work John! We would definitely recommend this location in the future.

Jeeda is wonderful and everyone else at this location. Very friendly.

Jeeda was great to work with!

A+ Jeeda is the best !!! You have a problem she will fix it!!!

I was looking for space to store my stuff and wasn't sure what size, but when I came in Jeeda helped me with the process and escort me to my space. Jeeda is very nice, friendly, and professional. I would recommend her to my family and friends. Thank you

Jeeda is friendly, courteous and very helpful. Thanks!!

Jeeda was very helpful in arranging our the transfer of our storage unit that we use for our homeowner's association. She made sure we had all the necessary paperwork and escorted us to the new unit. She does a great job managing the Public Storage office single-handedly. Thank you Jeeda!

Pleased with the level of service and information provided by property team/Jeeda. Consistent follow-up made the process easy. Thank you,

I have used this storage location about 20-some years ago. It is a convenient location for me. This time the manager Jeeda was especially helpful with the detailed log-in process and locating the space I wanted.

I have been a customer here for 2 1/2 years. Recently I downsized from a very large unit to a much smaller one. I was fortunate that Jeeda was able to facilitate the process and get me into the unit I needed both in size and location (first floor, outside, which made the move easier). Jeeda was extremely professional and her communication with me was unparalleled. Her customer service was exemplary! If you need assistance or need to rent a unit ask for JEEDA!

The facilities are in good shape. Jedda knew all the ins and outs and worked through the rental process quickly. She helped me a bunch. There was boxes etc. to purchase to help with storage. Also carts for moving bulkier stuff. A suggestion having used pallets available to keep some delicate items off the floor.

Jaeda was very kind to escort me to the unit, and gave me proper resources and information. Thank you!

Jeeda was friendly and helpful. Just like all of the people here.

Had a rate increase, called to negotiate. Before I could even haggle, the property manager was helpful enough to get a competitive rate! Thank you guys for your help!

Clean,easy access,great property Mgr Jessica

Tina was wonderful.Somehow my rent price changed. She remedied the problem expeditiously. Thanks again Tina

Very happy with the service Tina provided. The office was not open at the facility we were interested in, but she explained how to book a unit online.

The manager Mrs. Tina was very helpful in helping me work out a price increase on my storage unit. During this time with a pandemic going on, she went out of her way to make sure my account was not affected. This means alot to a mom who is sending her son through college at Oakland University. Her staff is also friendly and helpful. I will refer my family, friends, and coworkers to her location. I feel the love and how she cares about the customers.

There getting very expensive. You would think they would keep there people happy by not reassessing their prices

Michael assisted my daughter and I in renting the perfect unit.

Tina was so helpful, explained everything as we went through the process.

Michael was so helpful and cheerful omg! Best customer service I ever experienced from the time I walk in he had a smile on his face! He made this process so much easier than I thought he was very helpful and explained everything to me. Even offered me boxes and more!

Michael did a great job going over everything and showing us the unit. Great job

Arrived at the Property, Michael was there waiting I had spoken to him earlier that morning. Michael was very professional and nice. Michael went over the contract to my understanding. Michael also went up to the unit to assist and to secure any other questions that I may have had. It was a great experience. Michael is a great person as the Manager. Michael, KEEP UP TE GOOD WORK!

Michael, the property manager here is extremely helpful and very friendly! He walked us through everything and even showed us the unit before hand. Place is clean and we are happy with our storage unit. Thanks Michael!!

Michael was extremely friendly and extremely helpful, I would highly recommend this storage facility!

Very friendly manager.

Anup is very good guy

Terrible place. Bill you after due date. My guess is they're trying to gouge late fees. NOT happening! Zero presence at the facility 2 days in a row. Another angle to relieve you of your hard earned money. Such is corporate corruption. I beg you to choose other storage facilities. Inadequate is speaking nicely

Michael ,the property manager was very polite and professional, showed us all our options. the place is very clean ,and feels safe. My only complaint is the extra $$ tacked on the price of the small unit I rented ,which Im storing very little stuff in

Great experience with Michael

Michael is new manager and very helpful. Space is clean, well lighted and equipment is readily available.

Had a great experience with Michael.

Michael (the new store manager) was very helpful and explained the entire process very well to us. Very friendly and knowledgeable, too.

Excellent customer service and tour of place by Cassidy!

I have all great things to say about this location it's clean and the manager Micheal is really nice and very helpful I would recommend this location if looking for great service...

Not the best deal you have to buy there lock and there Inc. big surprise.

Anup was very professional and friendly. He went over all the regulations in detail and showed me the unit. He covered the contract before I signed and tested the entrance gate code. Great experience!

I have had the unit over 8 years. It is very accessible and clean. There has never been any issues with it. Anup is always been very helpful. I highly recommend the property.

Great service from Anup. Knowledgeable, efficient and friendly. Thanks!

Jerome was informative & very helpful getting set up! would recommend coming here.

Today, Anup helped me to avoid a rent increase. I am pleased with his assistance in this matter.

Anup runs a great place to store your belongings. I've never had any issues since I've been a customer. I highly recommend this location if you need a storage unit.

Thanks Zoe for recommending this site for us we are happy about the location even tho it is away's from were we live. Thanks also to Anup for the walk thru and going over all the paper work. We were disappointed that we were not told about the insurance we had to have in order to rent the storage and one times lock purchase that we may never use again after we are done with the storage. Over all it is what it is.

Jerome was extremely helpful in helping me to get the right storage unit,

I’m a new Public Storage customer, and I had an issue that needed to be resolved. Anup at this location gave me great customer service by resolving my issue immediately. I highly recommend this location of Public Storage.

The local office staff in Rochester are very friendly and helpful, I had a question about Insurance offered through Public Storage and which home owner policy covers which the manager was very proactive about taking care if it for me! I'm very happy with these guys!

Great service and great attitude from Anup.😀

Cindy was extremely helpful in getting our rent down. She has a beautiful personality.

Cindy over the hill in helping us and reccomend she gets a pay raise for aa she does

Cindy was extremely helpful in explaining all the options available to us and finding the right unit to meet our needs. She is extremely knowledgeable about the property and made sure we got the best unit for the price. Her customer service excellence made our experience less stressful and we feel more secure keeping our things there.

Highly unethical and over priced bait and switch practices. Lured me in with $1 first month rent, but ended up costing me nearly the same as full price first month after signing. All they did was call the remainder after $1 an 'administration fee' rather than 'rent'. After that, told me it was required for me to purchase their rental insurance, an extra $15 per month. Discovered that was a lie when declined the insurance and I told them I would go somewhere else if that was the case. I moved all of my furniture and personal belongings in and after the first month, they raised my rent slowly over the months until I was paying nearly double the standard market rate of other storage companies in the area. After complaining, they told me some story about having to keep up with market rates. I called back as a new customer to see if their rates did entirely change, but once again they gave me the original much cheaper price if i was new. After some digging around, this seems to be a regular practice for public storage to do to its customers with an average price increase of around 20% after moving in. I also noticed it appears nearly 90% of their google reviews are fake, not from real people. I would stay far away from this unethical mega corporation.

Outstanding service! Very helpful and great follow up. Anup's suggestions saved some money for me. I love that!

I found I needed a larger rental space. As an existing customer, I inquired with PS Rochester Hills first. Anup had the space I needed available and made moving into a larger space seamless. Thank you, Anup!

I recently lose my keys and Mr Anop was very very helpful in getting me new keys. The service at this public storage is second to none, always a smile and a hello to all the customers. I just love my visits keep up the good work. THANK YOU

Anup was extremely helpful, as usual, in promptly resolving my issue. I've dealt with Anup for approximately six years and he's always great to work with.

Sean did a great job. Answered all my questions and got me set up quick.

Cindy is very helpful and friendly she gives excellent customer service!

I just upgraded to a larger unit. Sean and Anup were very helpful and the process was quick and easy to complete. I like that we can get 24 hour access. I've never had any issues with this facility. They do a great job.

Very nice staff, storage area is clean and easily accessible!

Cindy is awesome.

Great service from Anup thanks

Anup, the manager, has been very helpful.

Update July 31st 2019... I closed out one of my storage units today. Having rented two units for several months, I can reaffirm the 5 star rating. The interior temperature is always comfortable no matter how hot it is outside; the place is clean and carts are available, though they have squeaky wheels from use, and there is always someone there. Today it was Anup and he was courteous and promptly closed out my unit and assured me that there would be no additional charges since I got out by the end of the month and the unit was clean inside. Cindy, the office manager, was very helpful and showed me a few storage units and helped me with selection. The facility seems clean and secure. You can do most everything online, which makes it convenient.

My rent has gone up multiple times within a single year. I feel like this was a bait and switch.

Cindy gave me great customer service after I call customer service and they gave me misleading information

Cindy was really helpful! Great location.

Great customer service given by Anup. Had long term rental. Would recommend this location to others who are looking for a place to store their items.

Got a decent rate and had a smooth buying experience. Sean was helpful and they were open on Sunday for me to open an account which is more than I can say for other places!

Easily reserved a unit online and was in a few days later to finish up the paperwork. I went with a 10x20 drive up unit. The lock appears sturdy and was given multiple keys. Thank you to Anup, who was very helpful in the process and made it an absolute breeze. He also was able to set me up with a promotion. I’m really happy with the excellent service I received.

I had the pleasure of meeting Anup today. He was very helpful in making sure that my new storage unit was effective for me. Anup was wonderful in the whole process of getting me a storage unit and showed me how to get into the one have and safety features. He was so informative and nice, and made the whole application smooth and great. He was awesome I highly recommend that you come here as I did. I am very happy!

I've recently rented a unit here. Unit is clean and experience was positive. Rental rates are competitive. Manager helpful.

Anup has been such a great help to me as I have been working on storage units for my uncle. He is always willing to take a moment to listen and give suggestions to help with my problems. The process to rent was fast and easy. Great service!! Thank you Anup for all that you've done for us.

Great experience. I just used the website to reserve a spot and got a call the next day to confirm. The manager was very friendly. Even though I went for the promotion I was giving an air conditioned unit for the same price.

Great Service! The Manager was very helpful.

I worked with cindy today service was awesome. She was vary helpful.

Cindy is a very polite woman !! Answered all of our questions and was very helpful.

We were able to make our reservation online. Rich was extremely helpful and professional. He explained everything and answered whatever questions we had. The place is clean and feels secured. We chose this location over the auburn hills location that was closer and I’m so glad we did!!

Anup is a WONDERFUL manager and a great asset to Public Storage. He is knowledgeable, friendly, helpful, AVAILABLE, and professional. Thanks for employing such a great guy! 3/8/19 Just had to rave about Anup AGAIN! He is and has always been Mr. Consistency. He is ALWAYS the same as I stated above. It doesn't matter the time or the day HE and his attitude NEVER change. Great guy! Great worker! KUDOS!!!

Had a great experience. Cindy was awesome helped us find the right storage unit.

Cindy is helping me to reduce the price by 20%, she’s awesome.

Professional customer service. Easy access. Good price.

Cindy was helpful with instructions using the I pad.

Cindy has multiple customers but juggled things to get me out as fast as possible. I really appreciated her help!

I recently rented two spaces for my business. Cindy was a great help and very informative. She explained everything, walked me through the property and answered all of my questions. Thank you

Cindy was a big help, she gets the stars! The owner charges a registration fee and makes you purchase a lock you can't use anywhere else. Nice way to hide those extra charges and pocket more money.

Clean

Awesome experience and service by Anup! I was able to get everything I wanted to get done because of him. Thank you.

Nice clean facility. Well managed. Anup handled all my issues quickly.

Cindy's service was outstanding. Very polite, kind smile, and responded professionally to all my questions with candidly. She show me the storage unit. Unit is clean and the facility appears well maintain and properly secured. I will recommend this facility.

Thanks to CINDY I was able to move into my storage unit very quickly and effectively. She was very kind and helpful. I'm from Dallas, TX and I recently moved up to Michigan for a new job. Cindy made me feel welcomed to this new venture my Family and I are taking.

Anup was very helpful in the arrangement for my first storage unit. I would recommend this facility.

To expensive

Anup was so very helpful And patient; explaining everything more than once to me. I am so pleased with the service.

Great location, clean and efficient. Anup is friendly and knowledgeable! Highly recommended

The manager Anup got me thru the check in process quickly and helped me with setting up the storage unit. A good manager and good location.

Very clean storage units. The manager Josh was very helpful, accommodating and pleasant to deal with. Would recommend it over any other storage facilities in Oakland county.

Got set up today with my unit, great service got the last unit 10 by 15 and happy with the overall process it was a win win for me, timing and holding for a week worked very well for me and I did my shopping around too.

Excellent space and efficient staff

Went to get the storage unit, did not have what i wanted but will go back. Anup, the manager, answered all the questions i had.

Store is very well organized and clean. Manager and staff are always helpful and hands-on... Anup helped me a lot and for sure I’ll be back to that store.

Anup was very helpful and courteous. I would recommend him to others.

Had a great experience at Public Storage in Rochester MI with Anup for a good storage unit, was just so helpful

Very nice

Great place to rent very helpful staff manager anup is always willing to help with whatever I need won't be leaving anytime soon

Good clean place. Usually you can find a dolly

The Public Storage in Rochester Hills was very well kept. The security that was provided by the facility felt safe and protected. The sales person, Anup was extremely helpful. He answered my questions before I could ask and he made sure I understood everything about the facility. We walked to the storage unit as he kept a watchful eye on the surroundings. Cleaning up anything that was out of place. He made it very comforting to store my positions at his shelter.

Secure

Anup has been working here for many years. I asked him one time how I could save on promotional offers and he showed me what to do to get more savings. He has also gone the extra mile when it comes to assistance.

Samone' was very helpful in showing me the storage unit I will occupy next week. I look forward to renting with you.Thank you, Theresa Nelson

Clean and tidy place. Have 4 unites here and always happy.

Great place to store your items staff is friendly

Love this location betty was extremely helpful and informative would definitely recommend to others

Excellent company. Great service.

Nice service. Anup Patel was really helpful!

Overall my experience here was good. Anup Patel helped us with everything so patiently, and provided excellent customer service!!

Very helpful staff and very clean. Thank you Anup. I would use your facilities again.

Well maintained, secure location. The in and out process is super easy, and the staff is very helpful. Anup Patel is always available, should you need anything.

Fast, friendly service!

Excellent experience renting this unit over the Memorial Day weekend. Anup Patel was very helpful, courteous and polite. The Storage Unit was clean and smooth shutter. Will recommend this Storage place to everyone.

Very clean and the staff were very helpful and friendly.

Anupam was very helpful and set up my account speedily. The facility is very clean and well-maintained --- would highly recommend.

Needed a lock drilled, was told I needed to set up an appointment, which I did. I showed up at the assigned time, and an hour later the person that drills the locks had sill not shown up. What should of been a 10 minute process, took over 2 hours.

very well taken care of anup is very knowledgeabl and willing to help

The facility is very clean and in the perfect location. Chelsea is always very pleasant and informative.

Chelsea is a great person very pretty and friendly and was very easy to work with. She was even checking out my car that i have in storage there with me.. I would refer this storage facility to anybody looking for great customer service!. Thanks public storage and chelsea 😉

Clean and convenient. Easy to get in and out. Security is well looked after.

Helpful staff (have met Chelsea and Tom) Clean property, easy access to storage.

Tom was thorough and accommodating in his introduction. This facility is convenient and modern.

Extremely impressed with the staff, super helpful. The units and buildings are very clean, and have no smells to them. Highly recommend this place.

Anup, the manager, was exceedingly helpful and pleasant to work with. The facility is clean, comfortable, and nicely kept. Recommended highly.

Anup, property manager was very professional, patient and thorough with me in transacting the storage unit. He is a tremendous asset to the company. I will refer future business to this location.

Politeness,Information Well Managed Thank You Anup .

Very clean, easy to find, great location. Anup was very gracious, took time to explain everything and gave me a tour. Simple contract. Online registration easy, great discount. Big assortment packing supplies and Anup helped carry them out! What's really great is the unit I rented is wider than deep, so it will be easy to access my things and has a wide door. Very happy I chose this location.

Great service at this location by manager anup

Anup the manager was very helpful and friendly.

Anup is super helpful

An up is awesome.

I do not have a computer so I came to a store to review this place. It is clean and the manager Angela Tia is so nice and sqeeg5. She let me look at 2 units to make sure it was right. So clean and codes to get in. Great place.

Q helped me so much. She got me the right unit......

Anup was very helpful and pleasant to work with. Definitely will not go anywhere else.

Great...

Anup and Deanna are professional, efficient, and friendly. We have had several units here, currently four units, and they have been a pleasure to work with every time.

This is a clean store and Victoria is so nice and polite. Thank you

Rented with Victoria today, she is a kind lady and she helped me out. I will recommend this place to anyone who ask!

I love this storage unit they are always friendly people Anup is a great guy very kind, very considerate and understanding, he is definitely a people person always willing to talk to you and help you anyway he can and I would absolutely recommend this storage unit location to any and all my friends and family because Anup has always been there for me and my dad who rent storage units there and our experience with him has always been a great one

Came in today to look at units with Victoria. She was friendly and I am going to rent here in a couple days. The facility is clean and nice.

Rented with Victoria yesterday, she was a good help and knew what she was talking about.

I just rented by my third space at this location, Anup was very helpful each time. My most recent space is in climate control. Thanks

Just moved out of my rental unit after keeping my belongings there for 8 months. Everything was in great shape and Anup was very pleasant and closed out my account on a prorated basis. Would absolutely rent from them again.

Reserved online for a 10x30 unit to get the $1 first rental special. With administrative fees and insurance, the total came to about $80, which was great! The manager, Anup, on duty was helpful - showing the rental unit, the lock/key/security code operation. The storage facility is clean and conveniently located - near an express way.

Anup was very helpful and kind. Good person to have working for you. Thank You.

Came and looked at a couple units with Victoria. She was a very great help, unfortunately prices are too high for me here. But the workers are great

Anup was very helpful and helped me find the right unit thanks Anup

Came in and needed help with my lock, Victoria had no problem helping out. Public Storage has great customer service.

I've had my unit here for over a year and I have no complaints. I came in today and met Victoria. She helped me get some packing supplies and she even carried some out to the car for me. The customer service is always wonderful.

I just looked at a couple units with Victoria, she was very patient with me and helped me figure out what kind of space I needed. This facility also is very clean and well kept.

Stopped in to make a payment and had a great conversation with Anup. What a great guy. I also meant the District Manager Dawn what a sweet person.

Anup was a great help with my move in. Great place to o store.

I rented from Victoria a couple days ago, she was very friendly and helped me look at a couple different units. She had no problem with helping me find what I really needed. I have rented from Public Storage previously and the customer service is always so great!

Recently rented at this location, and the new trainee Victoria did an amazing job! She is going to be a great asset to the company.

I had a great experience there today. Thanks to Nate!

great service. had no problem getting storage

Stopped in to look at several units at this location, and Anup was so patient and helpful. The property was so clean and we'll kept. I have never stored before so I didn't know what to expect. I will be going back when my husband is back in town. Way above pleased with the location.

Went into rent and An up showed me two units one inside and one out. Very nice man. The property was very clean and secure.

I've been renting a unit here for many years. It had been a while since I had been there personally (my husband usually will go) and I had completely forgot everything on how to get in. I went to the office to see if I could get the information. I spoke with Melissa, oh my goodness, she was so awesome! She was able to give me the information I needed and she never made me feel like an idiot (which I already did). She actually made me feel better about feeling so stupid. She answered several questions I had, as well as showing me another unit I asked to see. The whole time I talked to her she was absolutely great! They are very lucky to have an employee like her 😃

Melissa was super friendly and helpful in getting me signed in and showing me around. A very nice, clean, and secure facility as well.

Anup is awesome. He is very easy to work with. I have used this place for almost 2 years. They are a great team there. If you ever need storage this is the place to be! Safe too!

Anup was wonderful. He showed me a unit and kept a positive attitude the entire time. He was very helpful and informative. I did not rent one but I will definitely be back. I highly recommend Public Storage!

Its always awesome!

My experience with the location was excellent. Anut was a pleasure to speak with. He was friendly and engaging. The location was safe and very well kept.

Went in to rent a unit. Met district mgr, dawn?, fabulously helpful, but not at this time. Perhaps after the snow now. I will be back

I stopped in the office to pick up some boxes and Betty was such a great help explaining all the great deals. This is a great place to shop for all your packing supplies.

I was helped by Kathy when I filled out my paperwork and she was very helpful! She answered every question had and I felt like I made the right decision on where to store my belongings. A very clean, well kept place with very nice people.

I recently opened a storage space here, and was helped by Kathy. She was very helpful, pleasant and thorough! I definitely enjoyed working with her! I highly recommend them!

Worked with Kathy this morning to sign up for my first ever storage unit. Very friendly and informative. Answered all of my questions well. Facility seems very clean and well run.

An up, the manager here was amazing. She was so helpful and informative. The property is always well maintained. The district manager named Dawn was there as well when I was at the location. She was so helpful and pleasant. Seems like it would be a great place to work and am glad I store my belongings in such a well managed and well secured location. I would recommend there two to anyone!!

Kathy was great and very helpful during my check in.

Very helpful. Kathy was knowledgable

The greatest public storage rental facility in metro Detroit. Alyssa, Scott, and Anub made my experience pleasant and helped me with all my moving and packing needs. I would highly recommend this company and this location to anyone looking for a storage unit!

Thank you to the staff for all the help. I came in looking for a space for my things. They helped me as even told me about boxes and mattress bags. Excellent service.

Betty was really awesome. She was EXTREMELY informative. I was already signed from another location but I walked n, she immediately greeted me POLITELY, and informed her previous customer things I didn't know. Thennnn she showed me how to use my online account. GREAT employee, I thought she was the manager. Wonderful customer service. She makes it look easy... THANK U

Kathy was very helpful and assisted me quickly in finding the right storage space for my needs!

The service here at this location was great. Betty was extremely helpful and really took the time to explain every detail. I would definitely recommend this location.

I thoroughly enjoyed my experience when I came into Public Storage today. Scott was very helpful and friendly. We have use this storage company in the past and I highly recommend it.

Very good!

Second time I've rented a storage space from this location. Anup was extremely friendly and professional. Showed me the space ( I was storing a car) and explained all the details to me. The facility is always clean and well lit and easy to drive through.Sign-up was fast and easy. I came back a second time because my first experience was so good. I'm sure I'll be back for a third time as well. Keep up the good work!

I am clearing out my unit soon and can honestly say I will miss going in to the office to chat with Anup. Intelligent conversation is hard to find and I will miss our chats. Great service and a clean, efficient facility. After I move, you can bet I will be looking for one of your other locations if I require more storage needs.

Great staff! Chris and Anup were great during my move. Absolutely no problems to report with the unit or my stuff after a long term stay.

I went to buy boxes, but ended up looking at a unit on the suggestion of Anup (I think that's his name). He was very helpful, and I ended up going with the storage pack instead of just boxes. Will definitely be back to rent a unit next month. :)

Went to rent a unit and Chris helped me out. Clean property.

Great Job , Customer Service is number one at this location. Thanks

The Staff was very friendly and had me in and out very quickly

The experience was good. I just feel that the staff can be more forth coming regarding the fee for storage. $17.99 for the lock, up to $15 for insurance you have to purchase or you cannot store your items there. I was not told any of this and having never rented a storage unit before did not even know to ask. I asked about any fees associated with the rental since the $1 first month was too good to be true. I was told about a $15 administration fee and that is all. My first month ended up costing over $60. Ask lots of questions.

From the very first day when I walked into this place of business and to right now with having my personal stuff stored here the staff of Chris and Anup have been nothing but helpful and kind. There were a few times where I wanted to pull my hair out dealing with all of these minor details of my storage unit but again there was Chris and Anup to give me a guiding hand and to make things more understandable and I knew that I was secured in leaving my personal items at this storage facility. The staff at this location are professional, amazing and they always do a great job with a smile on their faces. Thank you both for everything. You are AWESOME!!!

Great deal got 50% off for coming into sign up.

Chris was a big help. Got me in the right size unit with no hassles at all. Highly recommend.

Brillant

The staff was very helpful getting me into the frozen door of my unit. Thank you

Anup and his assistant Chris are very helpful , pleasant and committed to make my experience a positive one. My property is safe, clean and stored in a climate controlled space. What more can you ask for.

I came back after moving, very good.

Loved it

Betty & Anup were very helpful in the arrangements for my storage unit. Took the time to explain all the paperwork carefully. I would recommend this facility.

This facility was very clean the staff very accommodating and the location was perfect. Will definitely use again.

I purchased boxes from Chris and he was helpful, and even loaded my car. When I need boxes I will return there to get them Thanks for your help Rae Lams

My experience with Anup was cordial and very professional. I arrived in my small car today just to sign my move-in paperwork, as I won't move in until tomorrow. Anup even went out of his way to help me fit my many boxes (that I purchased from Public storage) into my small car. Now that is GREAT customer service. I highly recommend Public Storage and Anup to anyone.