Unfortunately, I have to edit my review. I have leased a spot at this location for many years, and as my previous review had stated, it was an excent facility. However, I am sad to state that we decided to end our lease and store our RV st a different location. The reason for our move was pretty straightforward. Over the past year, the owner has decided to first under the guise of repairing the pavement they decide to restripe the sites decreasing the width of the site by a third making it impossible to open your slide out on the site. I will say that when I did talk to the staff, they did accommodate me and allow me to move to a site at the end of an aisle where I could get into the RV. Next, the owner, after decreasing site size and adding more space, increased the site payment significantly. The straw that broke the camels back was when the owner decided to franchise with the corporate Public Stoirage group which has decreased personal service and staff along with reducing access times from 24 hours to between 6am and 9pm. I don't know if you are a camper, but getting back from a road trip would be difficult to get to this facility by 9 pm. So, I canceled my lease today. I drove 30 minutes from my home to use this location for many years and did not mind the trip because of how nice this place used to be, however, with the reduction on lot size, increased lot rent and limited access time i moved to a location 10 minutes from my house $50 a month cheaper, larger sites and 24 hr access.
Any property Jay the manager goes I will follow. She takes such great care of her property and her customers feel like they are at home. No need to worry.
I would leave zero stars if I could. I rented a parking spot online, their questionnaire asked if it was private or commercial, I stated commercial, it asked me what it was, I stated a 14’ trailer. I paid my money to get started, $30. I go the next to store my trailer and the lady at the desk says I can’t store it there because it has the name of my company on the side. I explained that it didn’t seem to matter on their website, she agreed after looking at forms I filled out, said I couldn’t store it there. I then asked how do I get my $30 back? She said see her DM, which I have no idea how to get in touch with them. The next day I get a bill for $30!
Simple and easy, great place for storage
Great storage facility! Kelly was super helpful and nice! The online system is simple and easy to use for renting a unit and they have an option for autopay. The app for the gate opener is useful. They have a really wide selection of unit options and the location is nice.
Moved in last week and it could not have been easier. Everything was handled online and then they had my unit ready for me day 1.
Very helpful with making a decision on what size to get. Clean clean clean. That's important to me. And prices very reasonable. I HIGHLY recommend Country Storage,hands down
Country Storage far exceeded our expectations! We had gone to a lot of different storage facilities (after researching online as well). The customer service was exceptional and the facility was very well maintained. Everything about this facility highlights safety, customer care, and left us feeling very excited to have found it. All the extra amenities were a pleasant surprise, making us feel confident we are getting a great value for our money. We highly recommend Country Storage!
Caitlin at Country Storage is so professional and courteous. She knows the business inside and out! You can't go wrong with Country Storage as they make it so easy to store just about anything you don't have room for at your home/office. Thanks, Caitlin and Country Storage on Eight Mile in Northville!
Gentleman accident gave me a wrong quote on a storage unit I was trying to get and he went above and beyond to make it right! Extremely professional and friendly! Will use again if I have to!!!
Country Storage is awesome, Kelly rocks!
Only just signed up but its clean, the sign up was easy and everything seems straightforward.
Terrible experience. Repainting parking lots and it will be a week before they are done. No discounts just an order to remove the trailer by a certain date. Then offered me to drive it an hour away to another facility in the meantime. Would never recommend these facilities by these owners. Their greed knows no bounds.