Public Storage Self-Storage Units at 58000 Eight Mile Rd W, Northville, MI

Jay was great! She followed up with a call after reviewing on line. Seu up an appointment and found me the right location. There is a location closer to me house, but came to this on due to Jay's personal service.

Looking for a place to storage my two mortcycles and this place was very reasonable in price and close to home. Samantha and J answered all my questions that I had and was very pleased with their customer service and would definitely recommend them to friends and family.

Samantha & J excellent customer service on giving information about storage units. Reasonable prices on units and close to house which is very nice. Definitely would recommend to friends and family looking for a storage unit. Very professional and friendly and good customer service.

Jay was great, very helpful

Samantha Gave me one of the best customer services I've had ! Very pleasant:)

Samantha patient smartphone polite

Jay was awesome with us and set up a storage space efficiently and quickly and gave us all info we needed!! Thank you !

Excellent service by jay

Jay gave my 5 star service today.

Fantastic service by Jay!!!!!

Initially, Jay and I had a disagreement due to my dissatisfaction with the transition from Country Storage to Public Storage. I had encountered several issues with Public Storage in the past, and the news of its merger deeply upset me. However, when I communicated with Jay and inadvertently expressed my frustration regarding certain prices, she remained composed and effectively managed my situation. Recognizing my inappropriate behavior, I promptly contacted Public Storage to apologize for my out-of-character conduct. We engaged in a humorous conversation about the incident, and unexpectedly, she adjusted my monthly rent. This experience has taught me the importance of treating Jay at Public Storage with kindness and respect. Love ya Jay!! 🤞🏾😂😂

Jay was great.

I want to thank Samantha for all her recent help! She really is a pleasure to work with!

Thank You Jan for all your help.

Samantha was really nice. The it was quick and easy to get set up

Samantha was amazing to work with! We had a horrible move with our moving company, but Samatha has been a bright light in our storage experience. The storage experience has been great and Samantha has been wonderful to work with!! 5 stars plus!!!!!

Thank you Jay!!

DM did reach out to me on rate increase expectations over 1yr time. My issue was resolved after I was persistent. Jay was very nice. The storage corporate system is like every other. I just don’t care for how rates can increase unexpectedly,

This Public Storage at 58000 8 Mile Rd is fantastic! Jay is absolutely the best! Kind, fast, and efficient. She managed to get me a better deal on the unit that I have been renting for a year. For reliable service and a perfect storage space, contact Jay. 5 Stars!!! Welcome!!!

Jay and her staff was very helpful helping me figure out what size unit I needed to rent

Aaron was a great help.

Jay was very helpful!

Warning this place locks the gates to leave at a certain time. I thought it was 24/7 and work midnights. Best time for me to go is after 9pm. Still a great storage place but wow.

Jay has an outstanding personality. Very friendly and kind on top of being helpful.

Jay showed us a great space at a great price. Very friendly.

Fantastic facility with very helpful staff!

Very helpful and friendly staff! Thank you for making this process a pleasure.

VERY NICE STAFF HELPED WITH EVERY ISSUE THAT I HAD. VERY HELPFUL. ALSO VERY CLEAN AND SAFE PLACE.

Jay was so helpful and made the lease process seamless!!

Any property the managerJay goes, I will follow if I need storage in that area. She takes such great care of her property and her customers. Highly recommend. Thank you.

I met Jay today and she was great help.

Savanna was an absolute god sent! She was so helpful and knowledgeable! 10/10 would recommend her and her facility!

Jay was great and helped me find a great clean storage unit for great price

A wonderful location, Jay was very helpful and informative! Highly recommend!

I had an issue and the customer service team reached out right away, and even followed up which was great! They are working to resolve the issue that i had. their customer service is top notch.

Great place Jay was so nice

Just want to send a quick thumbs up to Jay!!! She knows great customer service and looks to grow the business by leaps and bounds. Thanks again for all you do!!

Jay was amazing getting us set up with our storage unit! Thanks a lot for being wonderful!

Jay has been a pleasure to work with. Great service.

Extremely pleased with my experience with Public Storeage, the gentleman that I set it up with was very pleasant, helpful and answered all my questions, I was good to go in a matter of minutes, when I got up on my move in day I had my unit # and code on my phone as promised, went to Public Storeage ,code worked fine ,unit was ready with my lock , some info inside, I already told a friend about it that day, ran into the Storeage manager who was very polite and helpful with a few questions that I had, I'm extremely pleased with my whole experience with Public Storeage, highly recommend this company to all.

Jay and Sam are great to work with. They helped me find the right space for my needs

Jay is very knowledgeable and helped me thru signing the lease. Great customer service. Thank you Jay

Very polite and professional. Great prices, highly recommended.

Savannah was great! Answered all my questions and was professional

Unfortunately, I have to edit my review. I have leased a spot at this location for many years, and as my previous review had stated, it was an excent facility. However, I am sad to state that we decided to end our lease and store our RV at a different location. The reason for our move was pretty straightforward. Over the past year, the owner has decided to first under the guise of repairing the pavement decide to restripe the sites decreasing the width of the site by a third making it impossible to open your slide out on the site. I will say that when I did talk to the staff, they did accommodate me and allow me to move to a site at the end of an aisle where I could get into the RV. Next, the owner, after decreasing site size and adding more space, increased the site payment significantly. The straw that broke the camels back was when the owner decided to franchise with the corporate Public Storage group which has decreased personal service and staff along with reducing access times from 24 hours to between 6am and 9pm. I don't know if you are a camper, but getting back from a road trip could be difficult to get to this facility by 9 pm. So, I canceled my lease today. I drove 30 minutes from my home to use this location for many years and did not mind the trip because of how nice this place used to be, however, with the reduction on lot size, increased lot rent and limited access time i moved to a location 10 minutes from my house $50 a month cheaper, larger sites and 24 hr access.

I would leave zero stars if I could. I rented a parking spot online, their questionnaire asked if it was private or commercial, I stated commercial, it asked me what it was, I stated a 14’ trailer. I paid my money to get started, $30. I go the next to store my trailer and the lady at the desk says I can’t store it there because it has the name of my company on the side. I explained that it didn’t seem to matter on their website, she agreed after looking at forms I filled out, said I couldn’t store it there. I then asked how do I get my $30 back? She said see her DM, which I have no idea how to get in touch with them. The next day I get a bill for $30!

Simple and easy, great place for storage

Moved in last week and it could not have been easier. Everything was handled online and then they had my unit ready for me day 1.

Very helpful with making a decision on what size to get. Clean clean clean. That's important to me. And prices very reasonable. I HIGHLY recommend Country Storage,hands down

Country Storage far exceeded our expectations! We had gone to a lot of different storage facilities (after researching online as well). The customer service was exceptional and the facility was very well maintained. Everything about this facility highlights safety, customer care, and left us feeling very excited to have found it. All the extra amenities were a pleasant surprise, making us feel confident we are getting a great value for our money. We highly recommend Country Storage!

Caitlin at Country Storage is so professional and courteous. She knows the business inside and out! You can't go wrong with Country Storage as they make it so easy to store just about anything you don't have room for at your home/office. Thanks, Caitlin and Country Storage on Eight Mile in Northville!

Gentleman accident gave me a wrong quote on a storage unit I was trying to get and he went above and beyond to make it right! Extremely professional and friendly! Will use again if I have to!!!

Country Storage is awesome, Kelly rocks!

Only just signed up but its clean, the sign up was easy and everything seems straightforward.

Terrible experience. Repainting parking lots and it will be a week before they are done. No discounts just an order to remove the trailer by a certain date. Then offered me to drive it an hour away to another facility in the meantime. Would never recommend these facilities by these owners. Their greed knows no bounds.