Public Storage Self-Storage Units at 50586 Pontiac Trl, Wixom, MI
![Property 5920 image number 0](https://images.publicstorage.com/Property/5920/property-5920_1.jpg?fit=contain&quality=80&width=800&height=800)
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5
Property Open
Mon-Sun 06:00 AM - 10:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 06:00 AM - 10:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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5'x5'Online only price$ 50/moSmall 5'x5'- Climate Controlled
- Upstairs/elevator
$ 50/mo $62Best Price Label+ one-time $29 admin fee -
5'x10'Online only price$ 85/moSmall 5'x10'- Climate Controlled
- Upstairs/elevator
$ 85/mo $106Best Price Label+ one-time $29 admin fee -
5'x15'Online only price$ 94/moMedium 5'x15'- Climate Controlled
- Upstairs/elevator
$ 94/mo $118Best Price Label+ one-time $29 admin fee -
5'x15'Online only price$ 111/moMedium 5'x15'- Climate Controlled
- Upstairs/elevator
$ 111/mo $138Best Price Label+ one-time $29 admin fee -
5'x15'Online only price$ 111/moMedium 5'x15'- Climate Controlled
- Upstairs/elevator
$ 111/mo $138Best Price Label+ one-time $29 admin fee -
10'x10'Online only price$ 155/moMedium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 155/mo $193Best Price Label+ one-time $29 admin fee -
10'x10'Online only price$ 102/moMedium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 102/mo $127Best Price Label+ one-time $29 admin fee -
10'x10'Online only price$ 127/moMedium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 127/mo $159Best Price Label+ one-time $29 admin fee -
10'x10'Online only price$ 138/moMedium 10'x10'- Climate Controlled
- Outside unit
- Drive-up access
$ 138/mo $172Best Price Label+ one-time $29 admin fee -
10'x15'Online only price$ 250/moLarge 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 250/mo $313Best Price Label+ one-time $29 admin fee -
10'x15'Online only price$ 165/moLarge 10'x15'- Climate Controlled
- Upstairs/elevator
$ 165/mo $206Best Price Label+ one-time $29 admin fee -
10'x15'Online only price$ 206/moLarge 10'x15'- Climate Controlled
- Upstairs/elevator
$ 206/mo $257Best Price Label+ one-time $29 admin fee1 unit left! -
10'x20'Online only price$ 281/moLarge 10'x20'- Climate Controlled
- Inside unit
- 1st Floor
$ 281/mo $352Best Price Label+ one-time $29 admin fee -
20'x10'Online only price$ 185/moLarge 20'x10'- Climate Controlled
- Upstairs/elevator
$ 185/mo $231Best Price Label+ one-time $29 admin fee -
10'x20'Online only price$ 185/moLarge 10'x20'- Climate Controlled
- Upstairs/elevator
$ 185/mo $231Best Price Label+ one-time $29 admin fee -
10'x20'Online only price$ 231/moLarge 10'x20'- Climate Controlled
- Upstairs/elevator
$ 231/mo $289Best Price Label+ one-time $29 admin fee -
25'x10'Online only price$ 242/moLarge 25'x10'- Climate Controlled
- Upstairs/elevator
$ 242/mo $303Best Price Label+ one-time $29 admin fee -
10'x30'Online only price$ 278/moLarge 10'x30'- Climate Controlled
- Upstairs/elevator
$ 278/mo $348Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Wixom
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At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews
Unbelievable clean convenient facility and Janaia is awesome
I got charged an extra month and they refuse to refund. You absolutely cannot reach anyone over the phone. Their IVR system is broken. I needed to ask questions about their move-out policy to avoid charges before I moved out. I called the 800 number prior to the end of the month. The IVR system didn't put me through, so I tried another day when it was working. I was only able to leave a message for the manager. While I was waiting for a call back the first of the month happened and I got charged for a full month. THEY WILL NOT REFUND OR ACCEPT RESPONSIBILITY FOR BROKEN PHONE SYSTEM. I am paying for a month I don't need because of their IT problems and lack of reps over the phone. (Couldn't find info in app, my computer was packed away). This is an abusive practice. Shame on you.
I had a magical experience at Wixom Public Storage Jay and Cole were great
Jay and Cole were very helpful.
The customer service from Jay has been outstanding through the years.
Jay was wonderful such a Joy to hep me
Jay was extremely efficient helpful and friendly.
Absolutely HORRIBLE CUSTOMER SERVICE
rate went up from 65 to 120! They don’t pro rate if u leave in the middle of the month. Terrible storage Horrible. Stay clear
Jay was very kind and helpful when I needed to move my move in date
I began renting when it was Simply Safe Storage and was a bit concerned about the transition. However, I received wonderful customer service yesterday while working with Sam in Wixom. She was quick to help me with my needs, easy to work with and friendly.
The woman behind me certainly felt the same!
Building strong relationships with customers goes a long way when trying to keep them. Refreshing in today's climate.
My items have been kept in a clean space as well.
Jay was so helpful and kind. She has helped several times and was able to get a great rate on storage.
Jay was super friendly. The rates are great and it's very clean!
Jay the Manager was very helpful and the property is very clean!
Jay is awesome, she helped us when we were having issues with the app. Jay also helped us save some money by directing us to a cheaper moving company. If you're looking for a storage unit go see Jay!!
Love this place. Jay and Misty were so helpful getting me signed up with the perfect storage unit!
I’ve rented here a few times Jay the manager is great. She really takes the times to figure out your needs.
Great customer service. Very helpful and courteous. Took me to the unit personally so I could see where it was located in the building. Enjoyed working with the staff.
Jay was awesome. Great facility.
I had the distinct pleasure of working with Moe and Jay to lease a storage unit at the new public storage facility in Wixom! Thanks to them both for their exceptional customer service and patience.
Jay in the office is great she is a real pleasure to work with, all my questions were answered. This place is very clean and well taken care of.
2024 Update - Jay, the property manager, really knows how to care for people. She has been working here since before it was changed over to a Public Storage (this place was previously called Simply Storage). When you are dealing with such a large company as Public Storage, people like Jay help you know that you are not simply a person renting a unit, you are someone that is appreciated.
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The people here are extremely friendly and eager to help out however they can!
This is a great facility. Jay takes great care of the building. It’s always clean and is truly climate controlled unlike other supposed climate controlled facilities.
There are many wonderful things about this storage location. I have had my unit at this location for five years or so, and throughout this time, I have loved several things about it. It is well maintained and always clean and organized. The elevator is super spacious, and carts are very well respected by the unit holders. I have had only good experiences while entering the unit. And the service whether by call or in person is EXCEPTIONAL. Jay, in particular, has always been exceptionally courteous and considerate to lets me know of any requirements or changes for the unit, and she is incredibly kind and helpful! Recommend this location to anyone looking for a safe, organized, and spacious units.
I have been with " Simply Storage"
since 2018....just found out they have been bought out by "Public Storage"...Jay, the receptionist, is exceptional, very personable & informative about renting a unit or units!!
The facility is exceptionally clean...
Definitely giving "Public Storage" a 10/10 because of Jay's welcoming, helpful attitude....recommending this facility to others because of the great experience that I have had with Jay...Thank you....giving this a 5 star review!!!!
Public Storage bought this property from a different company and have jacked the rate up twice in less than a year. Vastly overpriced, look elsewhere because there doesn’t seem to be any end to the price increases from my research into this company
It was a horrible experience I called approximately 20 times and no one answered and tell him I called the 800 number and I canceled it. I don’t recommend it at all.
Jay is the reason for the 5star review.
Have been renting too long and she is the best. Very accommodating. Keeps the place running as smoothly as can possibly be !
If you are looking for a facility that is safe, clean, secure, well maintained and with knowledgeable and friendly employees, this is the place. Jay is a outstanding property manager and it is a pleasure to do business here, I should know, I have 5 units. This is definitely a 5 Star facility all the way !
Jay was very kind and helpful in helping me get my storage unit. I would recommend her for help to anyone coming here.
Outstanding facility and service, would recommend 10/10! Jay was efficient and friendly in helping me lease my new storage unit. The process was simple, and the app is great (easy access, no need to remember your code!) The building is clean, secure and well-lit, and the unit itself is well ventilated and pretty much dust free. Thanks Jay and team at Public Storage!
Jay in the office was very helpful, she got me a great deal on a unit. Easy access to the building, climat control and clean. What more could you ask for.
This place is fabulous. Jay gives such great customer service. If I could give more stars I would.
I have no idea how this place has almost five stars, someone stole my lock the property manager wouldn’t take care of it also when I asked for a refund they only refunded me 60% of my money back.
DO NOT RENT HERE. YOU CANNOT SPEAK TO A CUSTOMER SERVICE PERSON. I have called 6 times now trying to cancel my storage unit after completely moving out of it this past weekend and my voicemails and calls have all been ignored.
Do not give places like this business!
If I do not receive a call back I’m 24 hours, I will be contacting the city of wixom to report business malpractice not allowing people to cancel their accounts, and not speaking to customers and then I will proceed to post this same review on every/any possible review site.
I’m getting pissed, call me back public! I want to cancel!
Absolutely no one ever on the premises !!! Then they charge an extra $10 for over the phone payments and then an extra 72 hours for them to let you get into the unit
Prior to changing to Public Storage would have given a five star rating. However since the transfer I have been trying for at least 3 weeks to get hold of the property Manager or any human being. Have called and left messages, have done virtual chat and have personally went to the storage area during the stated office hours. No one! The statement on the website and voicemail message your business is important to use is laughable!
***UPDATE*** Disregard my initial review at the bottom. Wow! So Public Storage bought them out in the last month which is exactly the storage company I was getting rid of due to extreme price hikes that were absurd and happened like twice a year. So interestingly I just got something in the mail a few weeks ago stating an increase for all units. I literally just started business like 4 months ago. Are you kidding me. Wow to let public storage take over is an huge detriment to your business and you will see the effects. No doubt. I’m already looking elsewhere. Eff public storage
Absolutely love the prices and the fact they don’t raise your payment every 5 months like Public Storage. Also they actually have people in the office, it’s not always closed.
This overall a very nice storage facility. It's a little pricey in my opinion but you absolutely get what you pay for. I was able to get my storage unit the same day I signed up. Using the storage unit is very easy thanks to elevators and push carts available to use for free. The facility is very clean, well lit and feels very secure. I highly recommend it.
Janaia is great. The facility is so clean.
Great facility and super clean! The customer service was wonderful. Will definitely be recommending to family/friends within the area!
This place is awesome
Kim is awesome love this place, nice, friendly, family oriented. Love my new unit.
Kim is amazing. Super helpful, great personality. Highly recommend. Beautiful clean space.
Kim was a pleasure to work with. She made everything super simple!
Kim helped us very well and answered every questions I had and very professional and Kim keeps even the restrooms very clean. Will be staying here Kim made us feel very welcomed.
Eva is the absolute best! I’m at the storage facility every morning and she is always so kinda and working so hard!!!
Kim made the entire process super easy and was very informative and helpful! it was nice seeing a cheery and smiling person to help us with our unit:)
Super easy registration process, friendly helpful staff walked me through everything and gave me a tour and made sure I got any questions I had answered.
Jay and Kim were very helpful to us 😊
Kim is a very informative person! Super nice and runs you through every step of the process.