Save Impression

Address

29250 John R. Road
Madison Heights, MI 48071

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

248-397-5371

248-397-5371

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

248-397-5371

248-397-5371

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 49/mo
    Online only price
    50% off first month rent
    Small 5'x5'
    • Outside unit
    $ 49/mo $58
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    5'x5'
    Online only price
    $ 50/mo
    Online only price
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 50/mo $59
    Online only price
    2 units left!
    Limited availability

    No Obligation

  • New

    Public Storage eRental Online Payment & Contract So You Can Limit Your Contact 
    +
    Public Storage App Promo Use YOUR PHONEto Open Gates Doors & Elevators
  • Save Impression

    5'x5'
    Online only price
    $ 52/mo
    Online only price
    Small 5'x5'
    • Outside unit
    • Drive-up access
    $ 52/mo $61
    Online only price
    Hurry!
    Limited availability

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 57/mo
    Online only price
    50% off first month rent
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 57/mo $67
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 61/mo
    Online only price
    50% off first month rent
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 61/mo $71
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 83/mo
    Online only price
    50% off first month rent
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 83/mo $98
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 113/mo
    Online only price
    50% off first month rent
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 113/mo $133
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 131/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 131/mo $154
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 140/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 140/mo $165
    Online only price
    S A L E
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 193/mo
    Online only price
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 193/mo $227
    Online only price
    Hurry!
    Limited availability

    No Obligation

  • Save Impression

    10'x25'
    Online only price
    $ 220/mo
    Online only price
    2nd Month Free
    Large 10'x25'
    • Outside unit
    • Drive-up access
    $ 220/mo $258
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 275/mo
    Online only price
    50% off first month rent
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 275/mo $324
    Online only price
    50% off first month rent

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 547)

December 4, 2023
Google Public Storage Robert taylor
Thanks Damonte for showing me how to use my public storage app your amazing
December 3, 2023
Google Public Storage Angela C Arrington
Jonathon was super professional knowledgeable and kind. Went above and beyond and handled my business with care. If you are in the need for a storage unit please stop by and check into public storage, they will not disappoint. Thank You!
December 1, 2023
Google Public Storage Christian Williams
Tariq & Jonathan we’re great to work with. They were really professional & knowledgeable. They were really nice, prompt, answered all my questions and got me setup with a unit
October 28, 2023
Google Public Storage Chelsea Stuef
October 27, 2023
Google Public Storage MI 80 Baby
Great facility, manager was SO helpful
October 22, 2023
Google Public Storage Toylin Hawkins
This company is a total rip off with terrible and rude customer service at the home office. Their online payment system is faulty and the company will charge the customers for mistakes that the company and their systems make and send all sorts of emails threatening to auction of your items. I will never deal with this company again and I'm contacting the Attorney General, and will sue to the highest extent according to consumer laws and rights! I encourage anybody else to do the same if your having issues with this lying rip off company!!! I would give zero stars if I could.
October 13, 2023
Google Public Storage Pamela Lewis
It was a great experience dealing with Jonathan at the John R facility. Very knowledgeable, made sure I was happy and he is very polite. I highly recommend the John R Madison heights Public Storage. Thank you Jonathan!
September 18, 2023
Google Public Storage Joseph barnes
Right I forgot it Very very special, very courteous and I’m recommending everybody to come here
September 9, 2023
Google Public Storage Adam Burgess
Convenient location, decent prices, and top notch customer service from the property manager, Jon.
September 7, 2023
Google Public Storage Jimmy Studer
September 3, 2023
Google Public Storage Ashley Downey
Jonathon was really helpful & incredibly kind. He answered all my questions and made the rental process a breeze. Very happy with the whole process!
August 22, 2023
Google Public Storage Therese Sartor
Jonathan and Sierra were most helpful today. I was transferring to a larger locker and they showed me best way to do it. Thank u
August 20, 2023
Google Public Storage Jeff
Great location and great staff. Anthony was very helpful on my first day there. Showed me the unit that was mine and cleaned out all the dust and dirt with the blower!
August 18, 2023
Google Public Storage Tristan Johnson
I was helped by Jonathan, and he was very thorough and informative with the whole process of renting. For only working at this facility less than a month, he talked like he’d been here for years. Really helped me figure out what I need and don’t need when renting. Thanks Jonathan!
July 24, 2023
Google Public Storage Laurie Moore
July 11, 2023
Google Public Storage Bob Delaura
Sierra and tariq were great help renting me my unit
July 9, 2023
Google Public Storage Douglas Westergaard
Excellent customer service!
July 1, 2023
Google Public Storage Cynthia Terranova
Sierra and Ebony did a fantastic job ❤️
June 28, 2023
Google Public Storage Bridget Barnhill
Ashley has provided me with great customer services today and she should get a rise. Amen!!!
June 26, 2023
Google Public Storage Anne Behr
Excellent service Sierra is friendly knowledgable and professional. Price is fair. No hidden fees
June 26, 2023
Google Public Storage Martin Smith
June 14, 2023
Google Public Storage Dreama Jones
Ashley Ebony and Sierra gave me 5 star service
June 13, 2023
Google Public Storage Shavon Ess
Ashley is my favorite CSR! She always greets you with a smile and is so friendly when she calls. Thank you for being you!
May 31, 2023
Google Public Storage Curtiss Ostosh
Crooked Public Storage is a Predator!!! They constantly send BIG Monthly price increases!!!. BEWARE!!! MY storage rent nearly doubled in just over a year!!! This rip-off company will screw you over and take advantage of you!!! WARNING!!!
May 29, 2023
Google Public Storage boukies royal oak
Great customer service by sierra
May 20, 2023
Google Public Storage Anmar Mikho
Ashley and Ashley gave me five star service
May 20, 2023
Google Public Storage Emery Sampson
Good 👍
May 19, 2023
Google Public Storage Reiko Kadowaki
The girls at the front desk were very nice and helpful.
May 8, 2023
Google Public Storage kelly baroli
Stellar customer service from Ashley and Sierra. Highly recommend!
April 29, 2023
Google Public Storage Tamara Muhammad
So far good.
April 17, 2023
Google Public Storage geneva mick
Great experience! Sierra was wonderful. She had all the answers and was soooo patient.
April 11, 2023
Google Public Storage Wisam Hermlz
Ashley and Julianna gave me five star service
April 2, 2023
Google Public Storage Arthur Smith
Juliana and Ashley were so helpful their customer service was so great helped me through all steps.
April 2, 2023
Google Public Storage basil akhilomhen
Had a wonderful experience with a lady in front desk. She helped me download the app so i can make payments and have access to the gate. She was great
March 31, 2023
Google Public Storage Leslie Collins
Fast, and easy check in friendly staff all very pleasant workers! I recommend everyone to come here!
March 24, 2023
Google Public Storage Dev Town
Nacaria and Sierra were a huge help to me setting up my storage unit . They answered all the questions I had and made this moving process much easier! 10/10 definitely would do again!!!
March 15, 2023
Google Public Storage Dee Dee M.
Okay, so this is a true story. I walked into the Public Storage location on John R. In Madison Heights, to inquire about availability. I was welcomed with an enthusiastic "Hello" from Ashley and Sierra. It was quite refreshing!!! As a business owner and a consumer, I value great customer service. They are a true asset to this company. I hope they're recognized for their outstanding service!
March 14, 2023
Google Public Storage Jimi Honeycutt
Nothing but incredible, I was behind and they really worked with me so I wouldn’t loose my unit. Sierra was amazing saved me some money. Dealing with storage is hard but when I have good people I can communicate with and rely on it helps
February 14, 2023
Google Public Storage Jess Cornwall
The staff here was so friendly and professional. The facility was also clean and felt very secure.
February 10, 2023
Google Public Storage Tim Counts
Sierra and Ghia are two of the most pleasant and helping people at this location. The professionalism and assistance they provided for was welcoming and a pleasure. Wish everyone in the field had there customer service attitude.
February 3, 2023
Google Public Storage Fadi Mikha
sierra was great helping me with getting my rent decreased ... thank you so much for your service
February 1, 2023
Google Public Storage Anthony McDonald
Excellent customer service. Explained everything thoroughly..
January 17, 2023
Google Public Storage eugene carrington
Sierra was a great help and a good asset to the company I recommend her for a raise and a bigger position I love public storage because of her
January 8, 2023
Google Public Storage Phyllis Skora
Marie was very helpful and sweet. Also super on phone as was Ashley. Thank you
January 3, 2023
Google Public Storage Fred Prince
Stop raising the storage fees price for no apparent reason. No loyalty to current customers. Security exit on12 mile is not working properly, no badge requirement upon exit.
December 23, 2022
Google Public Storage Savannah Scobie
There was snow all in my unit and my door wouldn’t close properly, on a Friday at 2:30 no one is in the office to help me in order to lock my unit back up.
December 17, 2022
Google Public Storage Emily Armstrong
Customer service was wonderful I would definitely recommend this location. Samara, Ashley and Danielle are very helpful!
December 4, 2022
Google Public Storage Vee
November 25, 2022
Google Public Storage Jorome Duncan
Ashley and team are great, I’ve been looking for a storage over the past few months and I think public storage is the best when I do decide to rent a unit when I get ready… great service
November 24, 2022
Google Public Storage Laurie Sarris
Everyone I delt with professional and super nice. Thank you.
November 21, 2022
Google Public Storage dakota turner
Ashley was so friendly and professional! Highly recommend this place
November 20, 2022
Google Public Storage Reynaldo Diaz valderrama
Great customer service from Ashley and Ashley! Made everything super easy to handle! Highly recommend working with them! Thank you ladies keep up the great work and attitude!
November 4, 2022
Google Public Storage Powerful Cadillac! “Luigi” Oh, Cadillac!
Sierra and Na’caria were very helpful very friendly and made me feel very welcome
October 9, 2022
Google Public Storage Carlo Gobba
The manager was extremely friendly and helpful in the information given and explaining the process. If I could give 10 stars, I would!
September 23, 2022
Google Public Storage V.I.P
Rob and Ashley were great with there customer service. Would recommend thos location anytime.
September 14, 2022
Google Public Storage Chevy Farris
Rob and Ashley were awesome
September 13, 2022
Google Public Storage Lady Tee
I am so grateful and thankful for the assistance that Sierra have given. Great customer service..5*****
September 11, 2022
Google Public Storage Mark Rhine
The manager Ashley was very polite upbeat and professional. I feel she went above and beyond to make sure all my questions and concerns were taken care of before we got down to business I would recommend Public Storage to anybody I know
September 2, 2022
Google Public Storage Aisha Ford
Excellent customer service! Wouldn’t go to another location
August 31, 2022
Google Public Storage Keisia Douglas
Angela was very helpful in assisting me with my unit. She went over and beyond to make sure I was satisfied. She’s a 5 star employee!
August 30, 2022
Google Public Storage terrence mcdaniel
Ashley and Sierra was a big help and also very nice. Exampled everything in a professional manager and also provided amazing communication
August 25, 2022
Google Public Storage Kayla Lietaert
Angela was amazing!!!! She was so helpful and knowledgeable!!!!! Made it so easy and explained everything to me!!!!!! She is the best!
July 17, 2022
Google Public Storage Sterling Giles
They were the best Ashley and Serria were great. There Coustomer service was very Appreciated it made the experience better than I expected so thank you both.
July 16, 2022
Google Public Storage Stering Giles
Ashley and sierra were extremely great people I would recommend this storage to my friends
July 1, 2022
Google Public Storage Gerald Watson
Ciara, Kelly and Ashley all gave great, friendly customer service. I highly recommend this location and to work with any them.
July 1, 2022
Google Public Storage Melvin Lewis
I went in the office to pay my monthly storage payment witch somehow was increased and Ashley and Sierra was so very helpful to me got my monthly payment to stay the same because I can’t afford to pay $50 dollars more a month they was so kind and helpful. Thank you Ashley and Sierra .
June 30, 2022
Google Public Storage wanda s
Ashley and Kelly gave me five star review
June 27, 2022
Google Public Storage Alondra Lima
Angela was sure a sweet heart! Great service.
June 23, 2022
Google Public Storage Kevin J
Ashley is the best, Friendly and helpful! Great customer service every time I need help.
June 23, 2022
Google Public Storage alena kourkouliotis
The process to rent was amazing, especially working with Ashley. Reasonably priced and all so very thorough.
June 6, 2022
Google Public Storage Robert Moore
Ashley and Emma were really great helpful
May 20, 2022
Google Public Storage Ayako Aratani
I got the discount for the first month. The workers are supportive.
May 17, 2022
Google Public Storage Demarco Barnes
Had problems finding unit, Sierra was a tremendous help, she was very courteous, knew her job explained details very clearly....I give her two thumbs up! Great job.
May 13, 2022
Google Public Storage Andrea Hines
Sierra, was very helpful in solving the issue on my account. Thank you so much
May 9, 2022
Google Public Storage jeanette jefferson
I am an elderly woman who is 73 years old. I have had to ask Ashley 1000 questions on how to get to my unit and she is extremely kind and understanding of my elderly mistakes and misunderstanding on how the process works. I have asked her 1000 questions and during that she has been courteous, and really understanding. She is so.kind and willing to help with whatever I need without a from on her face and helps whenever I need it. I reccomend her for the highest reward the company offers. Sierra and Ashley were very pleasant, very professional and cooperative and i really enjoyed working with them.
April 30, 2022
Google Public Storage John
Scott the desk manager was very polite and professional. He had helped me with a issue I had gotten a call about my locker. I recommend talking to him if any issues arise.
April 28, 2022
Google Public Storage Barry Tarpey
Angela was very helpful and wonderful with helping me out.
April 22, 2022
Google Public Storage Rachel Szakacs
Easy process online! Unit was ready next day! Angela and Sierra in the office were awesome!
April 21, 2022
Google Public Storage Rolita Attles
Angela greatest me with a Big Bright smile, Angela was very helpful when showing me the storage unit.
April 6, 2022
Google Public Storage Susan Eagle
Angela was super helpful &sweet! Thank you!
March 31, 2022
Google Public Storage Andy Andrews
Not happy huge rent increase went up alot $50 rent keeps going up here not offering any reduction.Beware this is how this company operates continuous rate increases!
March 26, 2022
Google Public Storage Arianna Brady
Jazmine is awesome. She was extremely polite, helpful and informative. We really enjoyed our rental experience.
March 23, 2022
Google Public Storage Bonsai charlene house Shuten
March 19, 2022
Google Public Storage Unusual Minds
Jazmine was phenomenal in her customer service! Very professional and highly recommended.
March 16, 2022
Google Public Storage Linette Dorsey
Angela was awesome today and every time I see her. She is blessing to work with.
March 8, 2022
Google Public Storage Rodney Anderson
Angela and Ashley give great service and treat customers good
March 7, 2022
Google Public Storage Sarah Heinrich
Angela and Ashley where great to work with. both help with my needs
February 21, 2022
Google Public Storage Stephan Phelps
February 11, 2022
Google Public Storage Dominique Brown
I really love this place compared to the other storages places I talked to! Really cheap prices and great customer service from Ashley.
February 11, 2022
Google Public Storage Michelle Broughton
Emily and Ashley are very professional and care about the customers. They have help me with my storage space and offered some solutions to better help me with everything. Please keep good employees like Ashley and Emily , they smile and make the day better. They really represent Public Storage..
February 1, 2022
Google Public Storage Sue Jabro
Angela gave the best service
January 26, 2022
Google Public Storage Rhonda Millsap
The staff went above and beyond to assist us in finding the appropriate storage unit. Sierra, Ashley and Jazmine were very helpful in answering all our questions.
January 24, 2022
Google Public Storage Sandra Wakefield
Very helpful staff! Scott was super nice and very helpful. Scott rocks!!
January 23, 2022
Google Public Storage Mr. Roberson
Ashley was very friendly, professional, welcoming and helpful. It was a pleasure to do business at this location.
January 17, 2022
Google Public Storage Kim Clark
When I made my reservation, Jasime called to confirm, she had a smile in her voice, and it was obvious that she wanted to be helpful. When I went to the location, Jasmine and her co-worker were very friendly and professional.
January 15, 2022
Google Public Storage Nate Cass
Great place to store your goods! Jazmine did a great job in answering any question that I had. The process was simple and easy! And the deal I received was fantastic. Ashley helped with the process as well. She made sure that I got a good visual of the storage space and made sure it accommodated me. Angela was there as well. Very friendly. I was very satisfied with the customer service. Definitely the go-to place for storage!
January 6, 2022
Google Public Storage berniesrawvegan
Ashley was awesome, very helpful and informative
December 17, 2021
Google Public Storage Antonio Jordan
Angela and Ashley was good to me today
December 17, 2021
Google Public Storage Samer Kakaama
Ashley Sierra and Angela gave me 5star service
December 16, 2021
Google Public Storage Jimmie Blackwell
This is a great location and service from the staff is great, Ashely is always friendly and Essence is really great too, if I had to give my best friend a place to put in a storage this would be the place!!!
December 16, 2021
Google Public Storage Frances Carroll
Ashley and Sierra are great. Ashley is the best. I love her.
November 24, 2021
Google Public Storage Elaine Westfall
Very friendly and nice. Gave me diff options of units. Spoke with Angela Sierra
November 24, 2021
Google Public Storage Mary Van Damme
Angela helped my friend find the perfect unit for her needs .She was very helpful and kind .
November 7, 2021
Google Public Storage Marilynn Rudolph
Angela, Crystal, and Ashley are always courteous, and accommodating when you visit the property *
November 6, 2021
Google Public Storage Ronald Williams
It's ok it needs some cleaning up n painting
November 4, 2021
Google Public Storage Deanna Doyle
Very friendly staff! Angela was very helpful and great to work with!
October 31, 2021
Google Public Storage Latrice Davis
Very safe clean professional and customer service is great.
October 23, 2021
Google Public Storage Matteo “rRubiks” Sabato
Great experience getting my new unit
October 23, 2021
Google Public Storage Erin Winters
Ashley was very helpful since it was our first time getting a unit. She made the process go smoothly!
October 23, 2021
Google Public Storage Chad S
Dany, Ashley, Crystal were great!
October 22, 2021
Google Public Storage Jessica Szpanelewski
When I went to go to my unit the gate was open and didn't feel very safe with my stuff there especially the price I pay monthly (*added review*) I was called by one of the managers I believe of this establishment saying that she would help me lower my monthly price especially because of this incident and it was never done it was raised rather than lowered so I would not recommend staying here for long periods of time cuz I have my mother stuff in here and I'm paying a lot of money and you say you're going to do something you should do it
October 5, 2021
Google Public Storage Bill Tudrick
I recently rented a unit at this location via the corporate office. To my surprise, the 10x15 unit was an "L" shape with a small door that would not permit the entry of a trailer. Fortunately, an employee at this location named Ryder was willing and able to assist me in finding a true 10x15 unit. He explained how the mix up may have happened and ensured that my account was properly transferred to the new unit. Thank you Ryder! Your help was greatly appreciated.
September 27, 2021
Google Public Storage Johnny Anderaon
September 22, 2021
Google Public Storage Qi Zhang
The location is great. They have plenty of units available. Dany and Sierra were extremely kind and helpful.
September 16, 2021
Google Public Storage Al Wheeler
My experience at public storage was outstanding. The service was professional and efficient. I was informed about multiple products that would protect my belongings as well as the security of my unit, which I did purchase. The representatives were humorous, engaging and upbeat. Thank you Ashley & Dany!
September 15, 2021
Google Public Storage Jazmine Stafford
Great service very helpful
September 6, 2021
Google Public Storage sherri garrett
I had a personal issue in August and was unable to pay my fee on time so I called Public Storage and spoke with Ashley and Ryder the property manager’s who was more the will to help me out and make payment arrangements so that I could get the money together and pay by the end of the month. I really appreciate them for doing that and I just wanted to give them a shot out and say thank you for your willingness and assistance last month.
September 1, 2021
Google Public Storage Danny Gillespie
Ashley sierra and danyelle gave me five star service
September 1, 2021
Google Public Storage Shawn Chapman
Ashley, sierra and dany were great
August 31, 2021
Google Public Storage John York
Ryder was great and helped me transfer units when I realized the original wasn’t going to be big enough
August 25, 2021
Google Public Storage Christine Howard
Ashley and sierra have the best service!
August 20, 2021
Google Public Storage Baz Gobah
Ashley is an amazing person to deal with. Shows the Best customer service ever.
August 15, 2021
Google Public Storage Donald Hill
Ashley and Jan provided me with excellent customer service 😃
August 11, 2021
Google Public Storage Lakita Nixon
The young lady named Essence was very kind, professional and took the time to show me and help me choose a storage unit.
July 31, 2021
Google Public Storage Claire Lyness
July 17, 2021
Google Public Storage Kandie Rabbit
Dena and Ashley are the best very knowledgeable and helpful made the process very easy. Took the time to show me my unit location and ensured it was clean to my standards.
July 8, 2021
Google Public Storage Eric Clarkston
Very helpful staff,clean affordable units At an affordable price!!
June 7, 2021
Google Public Storage Knn duhar (knnduhar)
May 31, 2021
Google Public Storage john pruneda
Ashley helped me when they raised the price on me I was gonna switch to another storage garage and she said well hold on and put some stuff in the computer and get it lowered to back to what it was
May 31, 2021
Google Public Storage B Lo
I want say "Thank so much" to Ashley, manager of Public storage John R. And 12 ml rd. She is very professional and knowledgeable, help me with my storage a lot, always gives the best advice. She has the good heart, and understands , that people, who need moving often under if stress. She is compassionate for us, for customers. And we are really appreciate it Hope, she will have extra bonuses and benefits forget hard work! Good wishes for you, Ashley!
May 30, 2021
Google Public Storage Allie Sieloff
Stop in to buy boxes and dividers for a future move. The young man named Rider was extremely helpful and polite he even carried the boxes to my car. Thank you
May 30, 2021
Google Public Storage scott rosner
Ashley is awesome!!!! Class act and handles everything amazing....If you are looking to rent a unit at this location make sure you aske for her....She goes above and beyond to make renting easy and is great at any questions you may have...
May 26, 2021
Google Public Storage Jean Walker
Always had a friendly visit when we come to public storage. A big thank you to Ashley, & Emily
May 26, 2021
Google Public Storage Tim James
Ashley and Emily gave me such wonderful service when I went in to pay my bill and ask about other storage options and auctions, I would highly recommend this location!!!
May 24, 2021
Google Public Storage Thomas Monti
Kathy and Ashley are efficient, professional and kind.
May 18, 2021
Google Public Storage Traleze Robinson
Kathy and Ashley helped my dad and I. They are amazing! Highly recommend getting a storage unit here!
May 14, 2021
Google Public Storage Michelle Broughton
The price is somewhat to high The employees are Great! Very professional.
May 6, 2021
Google Public Storage Monica Ruffin
Ashley is very polite, and professional .At all times , and greets you with a smile. Love her hair.
April 16, 2021
Google Public Storage Bashar Algahim
Nice management
April 5, 2021
Google Public Storage John Cipres
Ashley is amazing y’all 💯
April 1, 2021
Google Public Storage Debbie M
Emily and Ashley were very helpful
March 27, 2021
Google Public Storage Jerry Pelan
ASHLEY is great. TY. So helpful. I've probably rented a dozen times here. Always accommodating. Highly recommended.
March 27, 2021
Google Public Storage Nicole Rose
March 26, 2021
Google Public Storage mason smith
We won two storage lockers. Called up to Public Storage to see when we can clear them out. We were told to be here by 6. We get here at 4:50. It took 30 minutes to cash out, and then the girls tell us "its not Be Here BY 6" its actually "Be OUT BY 6" we rented a uhaul, lost 30 extra minutes, have to clean out in 40 minutes, 2 lockers, they started blowing up our phone to make sure we knew what time it was. 5:50; 5:55... NEITHER GIRL behind that counter would stay 15 minutes after their shift to allow us to get everything out in a normal fashion. I have been a manager of restaurants, and I know the establishments are different, but policy is typically the same. Customer service or courtesy lacks here. "Im not a key holder" was the reason the one girl wouldnt stay a few minutes linger. Even went as far as telling us "we would hate to lock you in". I will tell you this, i hoped they would because calling 911 and then having a manager or DM come let us out, really would have made my day! My husband is much nicer apparantly! You need employees that arent just tobots, and actual ppl who represent your company.
March 17, 2021
Google Public Storage Chase Alessandro
March 17, 2021
Google Public Storage James Lucas
March 17, 2021
Google Public Storage Brian Autrey
Great facility.
March 15, 2021
Google Public Storage Paul Lorentzen
Friendly service. Ashley is a very pleasant person informative and accommodating.
March 6, 2021
Google Public Storage Michael Rubbo
Ashley and Emily were delightful and very honest and helpful!
February 19, 2021
Google Public Storage John Degreg
Wonderful & great!!!
February 1, 2021
Google Public Storage Dave Zetye
Once again Ashley came to my rescue the beginning of January 2021. I have two storage units with Public Storage in Madison Heights and pay over the phone. I made a mistake and payed the wrong amounts on both units. On January 4th 2021, Ashley gave me a curticy call to say even though my account showed I payed, it was not the correct amount. Ashley saved me from incurring two late fee's. Who does that? Ashley does that. I am very grateful for her swift action to help. She is a dedicated employee who deserves recognition for watching out for Public Storage customers. Just one more thing, Ashley is not hard to look at at all. A genuine person, with a personality to match. Thank you very much ! Dave Zetye Ashley is, and always has been very helpful and Smart regarding my concerns and needs. She took care of me with nothing less than Professional Service. You can't help but notice Ashley is on top of her game at the John R. location. I highly recommend her help for your storge needs. A very sweet person. David Zetye
January 21, 2021
Google Public Storage Matthew Hutchings
My experience renting a unit at this location was quick and easy. Within the timeframe of a normal business day, I saw the unit in person, paid for it, and had keys/locks/site access finalized. Ashley (the site manager) and Amy were informative and accommodating throughout the entire process. Highly recommend.
January 16, 2021
Google Public Storage Evan Clifford
Samantha really went above and beyond to help me recently. It’s always a pleasure to work with her! Awesome team there.
January 11, 2021
Google Public Storage Ali Iaquinto
Ashley, Emily, and Sinamon were very helpful with getting my storage unit set up! Highly recommend!
December 21, 2020
Google Public Storage Joe H
December 13, 2020
Google Public Storage Michael Kessen
Good service. Brittany and Ashley were super helpful.
December 3, 2020
Google Public Storage Cheryl Mitchell
Ashley and Brittany were awesome! Quick service! Awesome customer service!
December 3, 2020
Google Public Storage Lola Maxwell
Ashley & Brittany were wonderful, helpful and friendly. They gave great service and signing up was quick and easy.
November 30, 2020
Google Public Storage Alexus McCottrell
Came in to get boxes earlier today, and the two young ladies that work there were super nice and helpful. Thank you to Ashley and Brittany for great service!
November 24, 2020
Google Public Storage Alan Ruzycki
The staff was very helpful with all of my concerns. Mark did a fantastic job walking me through everything
November 10, 2020
Google Public Storage Klaus Wifey
Ashley made my experience easy as can be. Would definitely recommend renting from her. Made my move in effortlessly
November 7, 2020
Google Public Storage JoeR W
Keep an eye on your bill if you use autopay. They continually increase your rate without notice.The last price hike yesterday out of the blue was a 27.7% increase in rent (from $101 to $129). When I asked customer service why my bill increased almost 30% they replied : “ we understand an increase in rent is never a welcome event, we believe our rates are still competitively priced” Well that’s a big F!#* you if I’ve ever heard one. I’m emptying my unit ASAP. They’re not the only show in town.
October 26, 2020
Google Public Storage TJ Kane
Friendly and helpful.
October 16, 2020
Google Public Storage Michael Milobar
WARNING: My wife & I used 1 of their larger units for 1 month & paid full price. We wanted to use the unit for 1 day the following month & was told by the manager we would have to pay full price for the whole month. W.T.F So, Needless to say... We removed all of our belongings the end of the month & will NEVER use this ripoff company again!
September 18, 2020
Google Public Storage Seit Selimi
Ashley was awesome in helping me finding the right storage unit I needed. Very professional and courteous.
August 24, 2020
Google Public Storage Mike Martin
August 24, 2020
Google Public Storage zeke sanders
August 7, 2020
Google Public Storage Jennifer Olson
This is the best place to go for storage, Ryder was very kind, helpful and informative about my options. Thank you Ashley, Courtney and Ryder.☺️👍
June 22, 2020
Google Public Storage John Robert C Creston
I give the staff and the service they provided 8 stars.
June 9, 2020
Google Public Storage Alex Batson
Thank you caitlynn for helping me get a unit so fast! :)
June 8, 2020
Google Public Storage Meelad Hannawa
Great customer service Ashley was really helpful.
May 31, 2020
Google Public Storage zack marks
Ashley set me up with a storage unit, went smoothly and very happy with the facilities
May 26, 2020
Google Public Storage Matt Paszek
Amazing service! Manager was assisting at a different property and didn't skip a beat. This is the place to rent storage from
May 22, 2020
Google Public Storage Erick Smith
Extremely friendly helpful Tee is a awesome worker and I recommend people to choose this location polite and courteous great staff Thomas drugs on fire just left Public Storage on 12 Mile extremely great service fast and friendly as he is a wonderful worker and always help me out when I come here thank you
April 11, 2020
Google Public Storage Chelsea Smeltzer
March 7, 2020
Google Public Storage Vanessa Vogt
It was very clean and organized. Joy was very friendly and walked us threw the whole process
March 7, 2020
Google Public Storage trumj
Joy and Ashley were very helpful and friendly!
March 4, 2020
Google Public Storage Kim Wise
February 24, 2020
Google Public Storage 1 (‪Realtalk_‬)
We just rented a storage unit for the first time. Ryder was friendly and excellent at explaining everything along with giving us a tour. The process was quick and easy. I would definitely recommend this location to anyone!!
February 13, 2020
Google Public Storage Kyle Kaufmann
Had a great experience with Ryder setting me up with a storage unit! Thx!
February 4, 2020
Google Public Storage Shawn “BigDawg” Powell
Ashley was my contact person very thorough and very nice she knows her job well
February 1, 2020
Google Public Storage wayne C
Ashley is a excellent store manager she have helpful manager and want her to stay at this location she help me Tremendously helpful to me since her be at this location. Ryder is a great worker and helpful to as well and want him to stay at this location as well.
January 31, 2020
Google Public Storage Steven Kukuk
Ryder is the man. Might my move in a breeze.
January 27, 2020
Google Public Storage Ryder Sterly
Ashley was amazing. She is always energetic and positive.
January 22, 2020
Google Public Storage Patryce Hackshaw
Ashley was prompt efficient and very helpful . I as appreciate the awesome service.
January 17, 2020
Google Public Storage Jeremy Poehlman
Paige & Ashley are awesome!
January 16, 2020
Google Public Storage No One
Grayson and Cinnamon were extremely friendly and helpful. Best service ever.
January 13, 2020
Google Public Storage Gerry Pollock
Ashley & Paige are very knowledgeable. They are professionals and friendly.
January 9, 2020
Google Public Storage death gaming
January 8, 2020
Google Public Storage Coyle David
Joy was very friendly and helpful. Great customer service.
January 7, 2020
Google Public Storage Kenya Lunsford
Great service!!!! :) Ryder was very helpful :) I definitely recommend this location :)
January 7, 2020
Google Public Storage David conselyea
Great service with a smile from Ryder, Grayson & Ashley....I'll recommend to others.... Dave 😎
January 6, 2020
Google Public Storage Roger Basse
Ashley Paige and Ryder Simple the best! I am a long time customer and know good employees They are grest!
January 6, 2020
Google Public Storage Barrie Pattinson
friendly staff, always helpful
January 4, 2020
Google Public Storage Jason McGovern
January 2, 2020
Google Public Storage Terry Tavi
I’ve had a storage unit for my small business at this location for going on 15 years on & off, and have always loved the location as well as the staff whenever I drop by the office to either pay my monthly bill or inquire about upsizing my storage unit. Very friendly and helpful employees offering suggestions and or options of making my storage changes or upgrades very fast and simplistic. Ashley and Joy who both work in the office are very knowledgeable of the different opportunities going on now with the new year here already. Thank you Ashley for your extended assistance as usual, and professional curtesy.
December 20, 2019
Google Public Storage James Hunt
Excellent customer service, Grayson is a warm and friendly person highly recommended.
December 19, 2019
Google Public Storage Larry Pietrangelo
Ashley gave me five star service
December 18, 2019
Google Public Storage Reggie Walker
It's a clean place stabbed with knife prices are good 10 x 10 $77
December 14, 2019
Google Public Storage Pamela Addy
Do not like that they do not give me the option to opt out on insurance.
December 9, 2019
Google Public Storage Mo Hurin
Very friendly staff, Grayson and Ashley of course were amazing. Very happy with the customer service we got.
December 6, 2019
Google Public Storage Tamika Thomas
Ashley & Cinnamon provide great customer service. My space here is just what I need. Thank you.
December 4, 2019
Google Public Storage Steven Douglas
Great Caitlynn, Cinnamon, and Ashley were very helpful, and pleasant to work with!!
December 1, 2019
Google Public Storage Kathy F
Very helpful and easy to work with staff. I feel safe storing my stuff here. I have had a unit since July of this year.
November 30, 2019
Google Public Storage Richard Graham
It's stuff in a room..
November 21, 2019
Google Public Storage Jim Jones
Actually a public storage did an excellent job today helping me with a very confusing set of payments all the fault of my ex-wife thank you well that's true I'm not lying
November 11, 2019
Google Public Storage Jon Welch
Ashley and paige were courteous and thorough. They helped make the process silky smooth. I'd recommend public storage to anybody. Great service and very affordable. =)
October 19, 2019
Google Public Storage hutch9455
October 16, 2019
Google Public Storage Cassandra Lowe
Great service ladies! Thanks Cassandra and Lisa.☺
October 13, 2019
Google Public Storage Samantha Delfoss
Grayson and Ashley are super friendly and spent the time helping me pick the unit that was right for me! :)
October 4, 2019
Google Public Storage uh_wren
I lost my car
October 2, 2019
Google Public Storage Greg Coon
Ashley and Lisa are great thanks for the help girls!
October 2, 2019
Google Public Storage Zach Rzadkowolski
Ashley and Lisa are great! Very professional.
October 1, 2019
Google Public Storage Felicia Dean
This is the best customer service in the city of Madison Heights I appreciate them in their sleep get more like Ashley and grayson
September 10, 2019
Google Public Storage Aiesha Clark
Ashley, Sam and Grayson provided the best customer service thank you for a easy transaction.
September 9, 2019
Google Public Storage Jenn Locke
Used this storage facility for 3 months. Had a wonderful experience. Very friendly staff and super clean faculty.
September 5, 2019
Google Public Storage Big DT
Lisa,ashley,& sir greyson were a great help to me very welcoming it felt like family❤
September 1, 2019
Google Public Storage Tipton TV
Ashley was very informative and Ashley helped me with all the ways too pay fast services and much appreciated
August 30, 2019
Google Public Storage traka griffin
August 28, 2019
Google Public Storage Samantha Cook
Jason and lisa were amazing in helping us!!
August 17, 2019
Google Public Storage Sharon Blakeley
Lisa and Cassandra were very helpful. They were friendly yet professional. I am glad to be doing business at Public Storage, and interacting with nice young ladies like Lisa and Cassandra.
August 14, 2019
Google Public Storage Seminka Depriest
Lisa and Cassandra were a great help when I really didn't know what to do in this rough time. Would recommend them to anyone. Thanks ladies
August 1, 2019
Google Public Storage Mick Kulinski
Friendly service, thanks to Ashley, Cassandra and Lisa
July 26, 2019
Google Public Storage Julie Gildersleeve
Great experience for first time user of a storage unit. Ashley, Lisa, and Cassandra are the best and have what it takes to make customer service outstanding. They really go out if their way in helping their customers. AWSOME job ladies! keep up the outstanding efforts to meet the customers needs and assistance in any matter.
July 26, 2019
Google Public Storage Tina Tusset
July 19, 2019
Google Public Storage Linda Alton
Tabitha and Cassandra are amazing, these girls absolutely rock! Thank you.
July 19, 2019
Google Public Storage Gods Gift
Great service here Thanks to Lisa, Tabitha and, cassandra
July 19, 2019
Google Public Storage Katie
Wonderful experience with kind and generous staff. Can not express how much Tabitha specifically, but Cassandra and Lisa as well, spent time helping me solve an issue to my satisfaction. Excellent customer service Ladies!!
July 18, 2019
Google Public Storage Devon Decort
Tabitha and Lisa are awesome. Great customer services.
July 11, 2019
Google Public Storage Michele Coman
Lisa and Ashley provided great customer service. Very helpful in finding me the perfect size unit for my needs.
July 10, 2019
Google Public Storage Al Hayo
Verlisa and Terri are amazing with beautiful smiles great customer service
July 8, 2019
Google Public Storage James Ollie
Great experience. New to storage units. Lisa showed me around the property and where my unit will be. She explained everything and where best to come in to get to my unit. Also appreciated help from Riley with helping out . Great job ladies.
July 7, 2019
Google Public Storage steven Heleski
This is the second time I have used public storage and I have had a great experience. Ashley, Kaitlyn and Lisa are always friendly and helpful.
July 4, 2019
Google Public Storage Tony Juncaj
Lisa and Riley were great and very helpful !!!!
July 2, 2019
Google Public Storage Christina Baby
Very friendly Ashley Kaitlyn and lisa
June 22, 2019
Google Public Storage Andrea Gatica
Thanks to Ashley Riley & Kaitlyn for the friendly service and for helping me easily secure a storage unit!
June 20, 2019
Google Public Storage Tim Burke
June 20, 2019
Google Public Storage Juniper
What an amazing experience I had coming into this office. The manager was so nice and super helpful and not to mention very knowledgeable about the area as well as the storage facilities. I came in fairly upset due to the reasons for our need for a storage unit to begin with. June was sympathetic to our situation and went over and beyond to answer all of our questions. For this to just be a storage facility you would have thought that she was renting a home the way she described the property and showed me around. Thank you, Thank you, Thank you for your kind words, and patience.
June 18, 2019
Google Public Storage Paula Wegman
Tabatha and lisa gave me super attention. Extremely kind annd helpful. Will definately recomend this place.
June 18, 2019
Google Public Storage martez harris
June 2, 2019
Google Public Storage Heather Morrish
It was ok
June 1, 2019
Google Public Storage Sara Mayer
If you pre-register online the rental of your space goes very quick. Ashley, Lisa, and Jason were awesome. Thanks for making my rental quick and easy. 😊
June 1, 2019
Google Public Storage Dawana Andrews
Jason was a BIG help. He was very informative and patient with me. I give him all ‘stars’. The office was exceptionally clean and friendly staff.
June 1, 2019
Google Public Storage William Grigsby
Courteous staff and the process of renting was simple. Ashley and Lisa were helpful getting my storage needs met
May 29, 2019
Google Public Storage John Baker Jr
May 27, 2019
Google Public Storage Sean Hart
Ashley and Lisa, they were great and kind.
May 21, 2019
Google Public Storage meganacdmi
May 17, 2019
Google Public Storage Matt Karr
Ashley and Tabitha were absolutely awesome in helping me rent my first storage unit. Ashley not only showed me multiple units on different days, Tabitha assisted with the details I had forgotten (tarps!). They made it easy, and they made it quick!
May 17, 2019
Google Public Storage Matt and Tommy Karr (Accidental Househusbands)
May 15, 2019
Google Public Storage Rita Younce
Nice place,,,,clean,,nice people
May 14, 2019
Google Public Storage Samuel Brown
Excellent Service and The Best Crew On The Planet Jason and Tee
May 3, 2019
Google Public Storage Terry Ledbetter
Riley and Ashley were both very great to work with obtaining the unit. They make a great resource for this company. It was a pleasure to be around you both.
April 25, 2019
Google Public Storage Roy Barnett
Terri, Juin, Chantelle, Ashley, and Alena are exemplary customer service professionals. As a small business owner, customer service, product knowledge, and understanding of customer needs are a paramount concern for me, and they all are shining examples of that personal requirement for me. Thanks, ladies!
April 19, 2019
Google Public Storage J James
April 17, 2019
Google Public Storage David Lacroix
Great place. For prices. Ample storage. Friendly staff.
April 3, 2019
Google Public Storage Evelyn Allan
Service with a smile !!!! Juin was great at helping me pick right size unit and answering all the questions I had. I would recommend this Public Storage.
April 1, 2019
Google Public Storage Adam spencer
Great service!. Riley. Ashley. Tabitha. Jason. Juin
March 26, 2019
Google Public Storage KELLEY
March 12, 2019
Google Public Storage desuq
The process is smooth but please reduce the upselling attempt(s) and review pressuring
March 8, 2019
Google Public Storage Eli Walters
Juin Ashley we're so great very helpful and understand they called to confirm my appointment each day to make sure I still wanted my unit
March 7, 2019
Google Public Storage Richard Bailey
March 3, 2019
Google Public Storage Ashley Smith
Ashley & Elyse where! Very friendly and inviting!!!! Thanks
March 2, 2019
Google Public Storage George LeBlanc
Juin, Ashley and Riley were Awesome!! A great help, excellent service:))
March 1, 2019
Google Public Storage Kim Anderson
This was my first time ever renting a unit and Juin, Elyse, and Riley made the whole experience simple and painless. Very friendly staff and good overall experience.
March 1, 2019
Google Public Storage Michele Anderson
Elyse, Juin and Riley were awesome! They answered all of my questions and made me feel very comfortable. Thanks guys :)
February 24, 2019
Google Public Storage Philip LaCroix
Ashley and Juin were professional and super friendly!!
February 24, 2019
Google Public Storage Homestead Detroit
Ashley and June we're awesome! They were helpful, friendly and they provided me with everything I needed to keep my stuff safe and secure. I chose not to pay my bill online just so I could come in every month and see their smiling faces. Definitely recommend this location
February 15, 2019
Google Public Storage Paul Bango
Ashley & Latricia are wonderful ! Very friendly, professional and enjoyable to do business with
February 15, 2019
Google Public Storage Kyle Watroba
Ashley, Juin and Latricia were very nice and helpful. They answered all of my questions and awesome !!
February 15, 2019
Google Public Storage Howard Rushing
Ashley and Latricia was awesome. Thanks ladies
February 6, 2019
Google Public Storage Brian Sass
Ashley and Patricia where excellent to deal with.
February 3, 2019
Google Public Storage Brandon Montgomery
Latricia
January 25, 2019
Google Public Storage RHONDA Romanowski
I had a great experience with Latricia and Camille
January 20, 2019
Google Public Storage Brittney Ploucha
Very friendly and easy experience with Latricia!
January 16, 2019
Google Public Storage Maria Cristina Cabrera
Latricia and riley were so nice and helpful! they made the process very easy for me!
January 14, 2019
Google Public Storage Shawn Godbolt
Latricia and Ashley were such a big help will definitely reccomend anyone to store here
January 13, 2019
Google Public Storage Tina Deaton
Nice and clean!
January 8, 2019
Google Public Storage Feana Sophia
Great location with knowledgeable staff.
January 8, 2019
Google Public Storage Jack Burnie
Ashley and letrisha were very helpful
January 2, 2019
Google Public Storage jaclyn trombley
Ashley and latricia were amazing. They helped me get a great deal on storage.
December 29, 2018
Google Public Storage Anselmo Cruz
Terri and Camille was great abd helpful
December 29, 2018
Google Public Storage Andrew Wardrop
Terri and Camille and Ashley gave me great service and did a good job of explaining everything.
December 10, 2018
Google Public Storage Louise Hansen
Latricia nice
December 9, 2018
Google Public Storage Joshua Ledesma
Excellent service here at public storage with Ashley and latricia. Well mannered and have great people skills. They deserve a raise!!
December 8, 2018
Google Public Storage Lorenzo Williams
Ashley and Riley were very professional and made me feel very comfortable and at home
December 4, 2018
Google Public Storage kevsworld98
Destiny and Riley were extremely helpful, and got me exact what I needed.
November 17, 2018
Google Public Storage Amy Lewis
Terri was amazing! Great service. Made sure I understood everything and was satisfied. Highly recommend!!
November 13, 2018
Google Public Storage Ali Alsiamer
highly recommend this place. Great people. Great service..
November 10, 2018
Google Public Storage Hal Burns
Terri is very sweet and nice I came to public storage last week and she help me she is very good with people and I will recommend this storage to all my family and friends
November 10, 2018
Google Public Storage Willie Hatcher
Ashley and Riley were the greatest, they were pretty helpful and made my day! Thanks Ashley was very helpful last week with me going to a bigger storage and today Terri was great they work great together
November 4, 2018
Google Public Storage John Johnson
Ashley and Destiny are very kind good workers for public storage. would definitely recommend this storage lot
November 1, 2018
Google Public Storage Ladi Ladi
Ashley & Riley were a great help to starting my storage unit. Ashley made sure I felt very comfortable before choosing a unit!! Definitely recommend this location!!
October 31, 2018
Google Public Storage Basil Burdalas
terri is great she help me move in and she help me move out and she slid me dampcheck and it was great for my storage
October 29, 2018
Google Public Storage Mary Barron
My friend and I thought Ashley and Riley were excellent ambassadors for the MH store. I was frantic and they were able to calm me down by the way they handled my situation. I look forward to continuing to use that location even though I now live in St. Clair Shores. My friend said she would use that location also.
October 26, 2018
Google Public Storage Jason Boersma
Ashley & Riley were amazing! Super attentive and friendly! Excellent experience!
October 22, 2018
Google Public Storage Darice Bibbs
Terri and Ashley are great especially Terri she was funny and very helpful because this is my first rental thanks Terri
October 9, 2018
Google Public Storage Madic Montague
Riley and Tee were amazing sales people and very professional.
October 7, 2018
Google Public Storage Commico Algers
Terri and Ashley is so sweet they just made my day thanks ladies
October 7, 2018
Google Public Storage Julius Ervin
Ashley and Terri is awesome sauce thanks ladies for keeping me laughing
October 2, 2018
Google Public Storage Kenny Morgan
Tee and Riley are the most helpful and respectful employees I have met in a long time, the bathroom was amazingly clean thanks
September 29, 2018
Google Public Storage Lori Snyder
Terri and Destiny were very helpful and friendly.
September 22, 2018
Google Public Storage Lisa Powers
Terry and Ashley was great
September 15, 2018
Google Public Storage tory Simpson
The young lady Riley was excellent help,she had patience and understanding to help pick the perfect unit for storage
September 11, 2018
Google Public Storage Carl Gobbell
Terri is great and patient
September 9, 2018
Google Public Storage Jessica Burry
Mariah and Latricia were both extremely helpful and friendly! Super easy process!
September 7, 2018
Google Public Storage Rachel Lockhart
Ashley, Gabby, Riley were up front and all smiling. They were friendly and answered all questions I had. They have good customer service.
September 3, 2018
Google Public Storage Ruth Montalvo
Destiny & Terri we’re great
August 31, 2018
Google Public Storage Tiffani Lynn
Terri & Riley were a great help and very informative, professional, and helpful.
August 27, 2018
Google Public Storage Susan Heythaler
Great help. Nice ladies!
August 25, 2018
Google Public Storage Scott Orlick
Terri was great alone with Ashley and riley
August 24, 2018
Google Public Storage Tabatha Simmons Morris
Terry/Ashley were Awesome
August 24, 2018
Google Public Storage Sandra Donnelly
Terri,riley and Ashley I had a wonderful experience with these ladies they were a very big help and I appreciate them very much
August 24, 2018
Google Public Storage Kelly Albers
Very polite. Highly recommend this place.
August 23, 2018
Google Public Storage Audrey Tisdale
Destiny and Terri did an awesome job. Very informative, very professional and extremely patient. Thank you ladies!
August 20, 2018
Google Public Storage Will Greenlee
Great experience! Ashley, Destiny, Terri, and Latricia were very friendly and gave me plenty of information about signing up for storage. They seemed open and honest and happy to help. Keep up the good work!
August 11, 2018
Google Public Storage Dennis Griffin
Ashley and Latricia were excellent and helpful and personalble
August 10, 2018
Google Public Storage Zachary Stewart
Great service!
August 6, 2018
Google Public Storage Debbie Larowe
Ashley and Destiny were very helpful....tyvm
August 6, 2018
Google Public Storage Rhonnie White
Ashley and Destiny were very helpful, I would rate my overall customer service experience a 10, they were awesome. The storage facility was extremely tidy and organized.
August 3, 2018
Google Public Storage Lonny Whittaker
Great staff thanks
August 2, 2018
Google Public Storage Jennifer Tagg
Destiny and Ashley were great.
August 1, 2018
Google Public Storage k b
Ashley and Latricra were very sweet and helpful..
July 26, 2018
Google Public Storage Matthew Shiel
Destiny and Rich got me through the process without any issues. They are the bees knees.
July 15, 2018
Google Public Storage gil m
July 11, 2018
Google Public Storage miguel gameg moore
Ashley and shawna made things easy and explained things to the point that i understood very kind ladies
July 6, 2018
Google Public Storage Nick Piacentini
Ashley and Caitlyn gave fast and friendly service
July 2, 2018
Google Public Storage Lester Sherman
Mariah and Ashley gave us great service on our visit
July 2, 2018
Google Public Storage David Crossley
Mariah and Ashley - Customer service was great! Very helpful and friendly.
July 2, 2018
Google Public Storage Charles Smith
Mariah & Ashley The customer service was awesome. Very professional and friendly.
June 26, 2018
Google Public Storage Spencer Price
Ashley and Taleetha were lovely
June 24, 2018
Google Public Storage Shoun Calhoun
June 21, 2018
Google Public Storage kristen weber
Mariah was awesome!!! Go see her!
June 21, 2018
Google Public Storage jamie daniels
Awesome service from Mariah!!!!!!!
June 19, 2018
Google Public Storage Bruce Lafrance
They have two entrances but one been broken for ever
June 15, 2018
Google Public Storage Heather Sigler
They make you buy one of their locks for over $20. Uhaul has the same lock for $9.99. They don't tell you that even if you move out on the first of the month, you have to pay for the whole month. We moved in to our unit on April 16th, on May 17th they sent me an email saying they were going to auction our unit off for being late (it was due on the 16th that month). When I went to pay it and move out, they had one of their locks on it. The manager asked if the moving truck outside was with me. I said yes and he said he'd be right out to take their luck off. The movers were on the clock and I had to go back up to the office after 20 minutes to get him. When I got up there, the sign said he'd be back in half an hour. I had to stay yelling to get him to come out of their garage area where he was smoking. He tried telling me he was finishing up with a customer and would be right there. This place is THE WORST!!!
June 3, 2018
Google Public Storage Patrick mcmanaman
Jamie and Gabby were amazing! Hire more like them :)
May 23, 2018
Google Public Storage Hafsa Grasty
Jamie Yorke is a excellent person. He is helpful, nice and warm to all the people I have seen him interact with. Great employee hire more like him.
May 16, 2018
Google Public Storage Sarah Kahn
Great service from Andy and Samantha both! Wonderful people and a great property, clean and efficient.
May 7, 2018
Google Public Storage Christian Skirmont
Sam and Shawna were super helpful. Thanks!
May 5, 2018
Google Public Storage Erin McKenzie
I came in on Wednesday and was seeking information about renting a unit. I was helped by Samantha who was knowledgeable about extremely pleasant. She was the reason I decided to do business with public storage!
May 1, 2018
Google Public Storage Luke James
April 26, 2018
Google Public Storage Richard love
Jamie was completely awesome. He saved my life on the golf cart. He was really friendly and professional.
April 25, 2018
Google Public Storage Candice Rugenstein
Clean and secure units. Excellent customer service!
April 19, 2018
Google Public Storage Rachel Boyle
I came in to buy some boxes for my upcoming move and Shawna was more than helpful. I was having a hard time deciding which size I would need so Shawna asked me to list some of the things that I needed to box up and once I did she was able to tell me exactly what I needed. I’m super grateful for the great hospitality and friendliness that she provided. After my visit, I’ve decided to use the Madison Heights Public Storage to keep my belongings safe until I move into my new home. 10/10 recommendation.
April 13, 2018
Google Public Storage jose casas
Very good service to Mariah and Jamie
April 9, 2018
Google Public Storage CLASSIC MOVERS
Gabby and Samantha were AWESOME. Very nice, helpful, and friendly. Great service. Clean and affordable units. Highly recommend.
April 7, 2018
Google Public Storage Rey Agduma
Mariah was a nice & excellent service staff . She helped me solve my issues concerning my storage business. More power to her & job well done.
April 5, 2018
Google Public Storage Matt Pascoe
Mariah and Samantha were very helpful with my moving experience. Thank you!
March 16, 2018
Google Public Storage jenny brown
I really appreciate how Jamie answered all my questions and provided excellent customer service.
March 14, 2018
Google Public Storage WILLIAM BURSTON
Great service, Shawna was very helpful :)
March 12, 2018
Google Public Storage Arlene Ross
Samantha and Gabby were both very polite and helpful!
March 10, 2018
Google Public Storage Rosemary Jozwiak
Great experience. Smpith process. Thanks you, Maria and Jamie!!! :)
March 10, 2018
Google Public Storage Craig Lick
Jamie and Mariah were awesome! Make sure to bring a round lock if you don't want to buy one.
February 28, 2018
Google Public Storage Brandon Crawford
Today I worked with Jamie and Mariah, both of whom were extremely AWESOME!
February 26, 2018
Google Public Storage avatarklh
Friendly clerks. Andy was great.
February 19, 2018
Google Public Storage Brenda Washington
Jamie is super friendly and very helpful.
February 15, 2018
Google Public Storage brenda dumache
Jamie and Shawna were very professional, knowledgeable, patient and speedy. They handled my matter very well and was very down to earth.
February 1, 2018
Google Public Storage Kenneth Stitt
Jamie is personable, pleasant, and professional.
January 18, 2018
Google Public Storage Marcus McCabe
Gabby & Jamie are excellent & awesome employee's, was really helpful ! 5 stars!
January 17, 2018
Google Public Storage Elizabeth Dillard
January 14, 2018
Google Public Storage Jeff Osterman
Jamie and Samantha were super helpful and professional. Top notch service.
January 12, 2018
Google Public Storage Robert Leonard
Rents raise at least $10 every year. Public Storage requires insurance, hard sell you to use their insurance. They require original receipts of any items you purchased to approve any claims. They do NOT have Cameras. Unit was broken into in November, took over a week for their contractor to "fix" our unit to allow us access again. Avoid at all costs. At least review the 545+ Consumer Affairs complaints and class action lawsuit about this company before using their services.
January 12, 2018
Google Public Storage Cecil D
I'm unable to post having unchecked any star, so I had to put 1. Storage companies are like cable companies they have you cornered and know there's nothing you can do about it. This location is the worst due to someone named Jamie. He put words in my mouth and insinuated that I had rented there before, and charged me for their lock after I told him three times I had my own. The problem is just because it's a self servicing product does not mean there should be a lack of customer service when you still deal with people face to face and that's your slogan-having great customer service. If asked questions your only response is "I don't know, I can't answer you directly, I know nothing, it's all corporate." Even if this were true, Jamie and Sam, doesn't mean you should be rude or spiteful solely because you choose to work for a corporation that you know nothing about and are miserable and resentful in lieu of.
January 6, 2018
Public Storage Leon Wyre
Storage unit sizes and prices
January 6, 2018
Google Public Storage Jonathan Long
I went in to rent a climate controlled storage unit, which was advertised on the website. The door to the indoor units was frozen shut (good luck getting to your stuff) and the employee had to call management. At that time, it was revealed that the "climate controlled" units are not climate controlled at all. There is no heating/cooling in that building. I'm glad we were not able to get into the building, otherwise they would have gladly charged me the full "climate control" rate for a non heated/cooled unit.
January 6, 2018
Google Public Storage Cher Mitchell
This place sucks! Outdoor storage. Overpriced! Brutal rules! Evil, nasty employees! Glad to get away from that hell hole!
December 24, 2017
Google Public Storage Bobby “Bobby BakWoodz” B
December 7, 2017
Google Public Storage Shaun Michels
Heather and Jamie were a great help and showing me the unit and helping me out with picking out the right boxes for my house
December 3, 2017
Google Public Storage Nadra Bennett-Kidd
November 30, 2017
Google Public Storage Joshua Valenti
Heather and Jamie were wonderful! Service was always friendly and quick. I was always able to come talk to them on my lunch breaks and have time to spare. Very friendly. I would definitely rent from this location again in the future.
November 30, 2017
Google Public Storage David Todd
November 19, 2017
Google Public Storage Kathryn Weide
Jamie and Samantha were both extremely courteous and helpful
November 13, 2017
Google Public Storage Nicole Bunting
Gabby and Jamie are awesome! They were extremely helpful, friendly, engaging and it was a pleasure to work with them! They went out of their way to help me with exactly what I needed for storage! I've been renting a space for several months now, and they are always incredibly helpful!
November 3, 2017
Google Public Storage John Lucas
Great service and nice people. Jamie was a great help and made sure we had everything we need. Great facility with easy access
October 25, 2017
Google Public Storage Shardae Brown-Shaw
I went here on oct 16 , 2017 and two young ladies where helping me . I mean their customer service was excellent I appreciate the prompt and well detail service they gave . Haven't had customer service like that in a while . So I appreciate them so much don't know them by name but they were excellent
October 23, 2017
Google Public Storage Brittany Sterly
Samantha and jamie are great
October 22, 2017
Google Public Storage Amber Kimi
Jamie was very polite she answer every question I had even put a smile on my face when I needed it. I will definitely recommend someone to this place.
October 19, 2017
Google Public Storage Barbara Jefferson
Gabby & Jamie are amazing! Well done and thanks for everything!!
October 19, 2017
Google Public Storage Leo Robertson
Jamie and gabby did very well
September 12, 2017
Google Public Storage Brandon Fuson
September 4, 2017
Google Public Storage Gallant Knight
The people here are nice and a try their best to help you find what you're looking for and the size of our rental you really need
September 3, 2017
Google Public Storage Thomas Simons
This location has two outstanding employees, Jamie and Sam. Had a very small issue with a lock I purchased and they replaced it without hesitation. Two very professional and helpful employees. I rcmd. this location to friends and family.
September 2, 2017
Google Public Storage Quinton Chatman
Jamie and sam provided me with excellent service.
August 9, 2017
Google Public Storage Bre
Great service! Andy explained everything to me perfectly and got me in and out quick!
July 30, 2017
Google Public Storage Amber Mitchell
July 26, 2017
Google Public Storage punky bleu
Jamie and Sam are super friendly. They helped me out and answered my questions with smiling faces. I look forward to seeing them next time I pay my bill. 😊
July 22, 2017
Google Public Storage Jason G
Reserved a storage unit and was called by an employee to setup a time to come in and sign papers, etc. They said they'd be open 9:30-5 so I told them 10:30, which they said worked. The day of I showed up at 10:20 (1 hour after they're supposed to open) and no one was there. I called 3 different numbers and no answer. I waited in the parking lot for 20 minutes and no one showed up.
June 29, 2017
Google Public Storage Brandon Gutowski
Bernetta and Jamie were very helpful.
June 2, 2017
Google Public Storage Jay K
May 12, 2017
Google Public Storage J. Hughes
Nicole, Bernetta, Jamie
May 11, 2017
Google Public Storage Deborah Jones
The associate berntta was smiling the entire time i appreciate service there on last Saturday
May 11, 2017
Google Public Storage Randy Spontack
Nicole and Jamie were great. Fast and friendly!!!!
April 14, 2017
Google Public Storage Teresa Sanchez
Jaime is awesome! He made the process so easy for me. Great customer service skills!
March 21, 2017
Google Public Storage Aaron Clark
Kiauna was very helpful in finding the right size space for all of my stuff.
March 19, 2017
Google Public Storage Melissa Stchekine
Jamie was extremely courteous and helpful from our first phone conversation until signing the rental agreement. The storage space was clean and well cared for outside and inside. Thank you!
March 17, 2017
Google Public Storage Jessie M. Smith Sr.
Jamie offered great customer service. I am pleased
March 6, 2017
Google Public Storage Kevin Fair
Kiauna was very efficient & helpful!
March 3, 2017
Google Public Storage Robyn Fuller
I had a unit here from August - February. I had originally moved out in January but mistakenly took my key to my new location so I kept it an additional month. As I was closing out my account. The young lady there (I didn't get her name, but she was African American and fair skinned) was extremely wrong and defensive regarding her incorrect math. She talked very nasty and disrespectful, only to be WRONG, and to have my problem fixed by her coworker Andy. Andy apologized several times for her attitude and I have tried contacting the district and store managers to no avail. So the next step is corporate. My experience setting up my unit was totally fine and I had no issues there until dealing with her.
February 22, 2017
Google Public Storage Evan Hill
Friendly service! Kianna and Andy were great! Easy access and clean and secure space!
February 17, 2017
Google Public Storage Holli Milsap
Nice clean unit, Jamie was great!
February 11, 2017
Google Public Storage Michel Graham
Kiauna Barnett she provided great service.Very kind
February 5, 2017
Google Public Storage Jerry Campbell
Store stuff
February 3, 2017
Google Public Storage Moorish 1
Was referred here from another location. Kiauna quickly and efficiently helped me with my reservation. She explained everything to me in great detail and answered all of my questions with a smile. If the need ever arises again where I need a little more room, i'll be quickbto return. I appreciate the close proximity to the freeway.
January 20, 2017
Google Public Storage Montee Jefferson
Kiauna, very professional and knowledgeable staff person. She explained every thing completely. Very please to have dealt with her.
January 16, 2017
Google Public Storage Victoria Perry
Kiauna and Jamie were very nice and pleasant. Thank you for your service
January 13, 2017
Google Public Storage Nicole Nelson
Emilee was very helpful, curious and professionaly sweet.
January 8, 2017
Google Public Storage Chanell Oneal
Jamie provided great help and customer service skills I must say I'll definitely refer this public storage to a friend.. thank you again
January 6, 2017
Google Public Storage Sheree White
The crew here are awesome I worked with Jamie and Emilee. Terrific crew
January 5, 2017
Google Public Storage Lisa G
I had a great experience today emailed helped me through what could've been a bad situation and Jamie was very nice
December 22, 2016
Google Public Storage mikea711
Very friendly service from Jamie & Emilee. Emilee was a trainee & still learning the process but will have it down pat in no time. Helped with the exact size storage I needed and the whole process was very smooth.
December 6, 2016
Google Public Storage Allison Gervis
Kiana and Andy were great
December 5, 2016
Google Public Storage Brook Lynn
Gabby and Kiauna helped me out when my reservation didn't go through. Great customer service!!!! 😊
December 2, 2016
Google Public Storage Celia Rahmouni El Idrissi
Happy with the customer service for sure, cheers Kiauna!
November 30, 2016
Google Public Storage Nancy Taylor Collins
Safety, easy access, Knowledgeable staff. It is true that my rate was raised several times.from $392 originally to $489. This was over a two year period. I thought since I was paying automatically it would assure me a better rate. I still, however, give them 5 stars! ANDY and KIAUNA are awesome!
November 25, 2016
Google Public Storage Michelle Perry
I have been using this fantastic storage unit a few times i feel safe and they are so helpful...live em
November 20, 2016
Google Public Storage Dan Riley
Gabby was very helpful- energetic, informative and enjoyable - to do business with- all around great experience- Thx Gabby
November 11, 2016
Google Public Storage C Wilson
Joyce and kiauna excellent service.
November 5, 2016
Google Public Storage Joseph Jenkins
I have all my office and work papers stored here and use it when I need to sort stuff or go through paperwork. I was pretty upset when my price got raised over $20 within my first few months. Joyce is a good manager. Fair, understanding, and sometimes a little strick with those of use there too often. HOWEVER.. I came in to pay my past due bill today and Andy (he also works at the 10/Deq PS) was there. Dealt with him at the other location last year. He has one of the best customer service skills that I've ever ever seen. Meant to write a review last time and forgot like I do with EVERY review. I was impressed enough to make sure I instantly spent 5 min to write this review to let his bosses know that they have a great employee there. Thanks Andy!
October 22, 2016
Google Public Storage Conrado Flores
Great service, Kiauna and Joyce !
October 21, 2016
Google Public Storage kl o.
Vistied location and had a pleasant experience with Joyce and Kiauuna despite the last minute rush and weather. Will make suggest to others.
October 6, 2016
Google Public Storage angel H
Prices are not solid! Signed an agreement for the internet rate and am being billed $104.00 more then that and they will not credit me or give me the rate I was guaranteed. Next issue is the winter they don't maintain the property and your unit gets blocked by snow or items get water damage. So, if you want to rent here and winter comes dress warm, bring your shovel, and muscle up, you'll be shoveling snow to get to your stored items. Staff is nice but when it comes to the correct price in the agreement they made with you they refer you to corporate and they never answer calls or messages.
October 3, 2016
Google Public Storage linda bell
I'm always welcome with a smile. Everyone is so helpful and kind I want to thank Joyce for helping me
October 1, 2016
Google Public Storage Kool Keith
The property is clean and well maintained, Joyce provided courteous and professional service.
September 30, 2016
Google Public Storage Jeff Dutka
Great staff who were always willing to go out of their way to help. Prices and options were solid too. I recommend this location to anyone looking for storage units.
September 27, 2016
Google Public Storage Kiesha Duffey
When I came into this place with my sister we felt welcomed and genuinely surrounded by good people. I was very pleased with Joyce outstanding customer service. She's such a good person. She gave me a nice tour around the entire place and rode around in the buggy. She definitely helped me narrowed down my options so that I will choose the right storage unit that was right for me. The place saved me time, money and was very convenient. My overall experience at this location was great, the staff is great and my expectations were met! Also, this place is clean and well organized which is a plus. I rate this place 5 stars! I would highly recommend this public storage location to anyone.
September 4, 2016
Google Public Storage Don Watson
I went in to pay my bill and found out I could save $40 a month by talking to Joyce and Kate, they were very helpful and very pleasant to talk with. Thank you
August 31, 2016
Google Public Storage Noura Hannosh
Joyce was friendly and helpful. Would refer people to this location anytime.
August 31, 2016
Google Public Storage Jerry Skowronski
Property was well matained and clean. Kate was very profesional and got me down in very good
August 23, 2016
Google Public Storage Konrad Brown
Joyce and the crew have been friendly and helpful every time I check into a new unit!
July 28, 2016
Google Public Storage Fee Woodz
Thank You Andy For Your help today . Good Guy very friendly and helpful, Andy really made it easy for me to pick out the right storage space for my things . Thanks Again
July 16, 2016
Google Public Storage Tom LaRouere
Fantastic storage service! Joyce is very professional and easy to work with when deciding which storage unit will best serve you. The units are clean, and Joyce is an expert in keeping your furniture/valuables safe and in the best condition possible.
July 3, 2016
Google Public Storage Paul Constantino
Joyce was helpful upbeat and willing to help!!! Would recommend this location to anyone.
July 2, 2016
Google Public Storage Jlee Kay
Listen when you are told to cover your couch and mattresses! I learned a big lesson. February marked my start of storage for the first time. I moved out of my space a couple weeks ago and I now regret not listening when I was told to cover my items with covers, a small $28 investment could have saved me from headaches and $$ being tossed to the wind. My space had a ton of them little cotton fuzz things in it and needless to say do did my items. I had to have my couch professionally cleaned, which cost $75.00, and had to buy a allergy type mattress cover which cost a whopping $99.00. My furniture was about 10 months old and I cant afford to buy more. This solution worked, but if I would have listened when the manager (her name is Joyce) showed me boxes, paper for my dishes and covers, I told her I was fine. Well I have learned a valuable lesson. Joyce, you were right! Cover your stuff with the plastic covers they sell. And If I ever store again, I will follow the advise of the people who work there. Thanks again for keeping my "junk" safe for the last 5 months.
July 2, 2016
Google Public Storage Matt M.
Joyce and Brittany are awesome!
July 2, 2016
Google Public Storage Brittany bbw Diva
June 30, 2016
Google Public Storage Derek
Joyce & Brittany were very helpful and informative. I would recommend this location ! Interesting enough I enjoyed setting up my storage rental
June 27, 2016
Google Public Storage Mary Kovari
Ashley and Brittany were great. Very informative and helpful
June 26, 2016
Google Public Storage Dwan Golden
Joyce was awesome, friendly and very helpful
June 17, 2016
Google Public Storage Yvonne Christie
June 6, 2016
Google Public Storage Chelsea Thomas
Joyce is always super helpful when me and my boyfriend come in, shes always super happy and accommodating
May 13, 2016
Google Public Storage Megan Collins
I have been using them for over a year. Always helpful and have never had an issue. They are friendly and knowledgable. Thanks Brittany Joyce and Rachael for helping me today!
May 13, 2016
Google Public Storage will well
friendly servers, clean space, and cheapest prize in this area! strongly recommended!
May 13, 2016
Google Public Storage Kenneth Smith
Brittany and Rachael, at this location, are amazing. They're both attentive and helpful to customers.
March 31, 2016
Google Public Storage Kirk Dahlstrom
Joyce and Brittany were phenomenal workers very helpful with everything. . Best in michigan!!!
March 18, 2016
Google Public Storage Ann Talley
My need for storage was due to a quick and erratic move. Joyce was awesome, she showed me the unit and was basically on stand by as to how soon I would need the space. She wasn't available on the date I needed to store my items, but Andy stepped in and also gave superior service and made sure I was comfortable with my unit. Tessa was very helpful and sold me a packing box that I really needed, she also suggested packing tape that, in my hurried state, I almost didn't get! I was so pleased with this location and I will definitely share my experience with my friends and family. They are all an asset to Public Storage!!
March 11, 2016
Google Public Storage Nicolas Robert
Joyce and Brittany were hugely helpful with letting my moving company come in without me, getting a replacement lock was a piece of cake and happened next day.
March 9, 2016
Google Public Storage Faiz Sarguroh
I was looking for a storage place , Tessa helped me check the storage, she was nice and polite. Went back few days later to get storage - price had gone up then. Andy was kind and nice to help me out find another public storage. Although I don't have a storage here - it was a nice experience at the office. Thanks Andy
March 5, 2016
Google Public Storage Heather Bessant
The staff has been extremely helpful. Andy, devin, Joyce, Tessa. Thank u for all your help!!!! You guys rock..
March 1, 2016
Google Public Storage dandeleona
Joyce and Tessa were professional and informative, helpful in every way. Choosing a storage unit was a breeze and switching between units easy as well. I would use this facility again. Highly recommend this location.
February 29, 2016
Google Public Storage Mark Kalugar
All in all a good Experience, plus the manager Joyce was great, made gthe process nice and simple.
February 17, 2016
Google Public Storage William Doe
Joyce is the bestestate person ever!!!! P.s. She is way way way under paid!!!
January 31, 2016
Google Public Storage Alysse M
Helpful employees. Good deals if you are staying for only a month or two.
January 19, 2016
Google Public Storage mike garza
Joyce was very pleasant and helpful
January 19, 2016
Google Public Storage Annette Helton
Accommodates all of my needs!
January 17, 2016
Google Public Storage Trevor Brideau
Thank you for a great experience,clean,convenient and the staff i.e.,Joyce was a pleasure to work with. Keep up the great work.
January 15, 2016
Google Public Storage Robert Last
AS USUAL.. Joyce does it again. Helped me in every way, she also informed me what I might do on my phone. Pleasant and Great Personality.. Thanks Again
January 14, 2016
Google Public Storage William Crawford
Joyce was extra helpful. Saved me from silly mistakes.
January 14, 2016
Google Public Storage Martina Williams
Great service and very safe location. Joyce & Andy we're excellent.
January 3, 2016
Google Public Storage Michael Tioran
Great service! Joyce helped me find the best rates for my needs.
December 30, 2015
Google Public Storage Beth Pidcock
December 13, 2015
Google Public Storage James Atwood
Devin and Ashley were awesome sale women! They are super friendly and helpful. They are very knowledgeable and were patient with us while trying to decide what size we needed.
December 10, 2015
Google Public Storage Brian Poe
The staff, Joyce and Deven were very pleasant to work with. The facility is rather clean and in a very nice location.
November 23, 2015
Google Public Storage Danni Divito
Joyce is wonderful...so helpful and pleasent!
November 17, 2015
Google Public Storage Alvin Danna
great help from Joyce and tray they're the best workers I seen there very nice and always helpful
November 3, 2015
Google Public Storage Code Test
I had a great experience at Public Storage! Joyce was very kind and friendly, and was also very patient with all my questions and needs - she definitely went above and beyond. I would highly recommend Public Storage, especially this location (as long as Joyce is there)!
October 30, 2015
Google Public Storage Annie Rubel
They made the process really easy and fast. Joyce was so great in explaining all of my options and getting my unit booked.
October 29, 2015
Google Public Storage Rob Newman
Just after five minutes in the office you can tell that Joyce cares about her customers from their interaction it's great to see some places still have great customer service.
October 28, 2015
Google Public Storage L Dotson
Joyce was very professional and informative the facility was nice and she made me comfortable with doing my business here.
October 23, 2015
Google Public Storage James Jones
great service fro Joyce and Devin!!,thank you
October 20, 2015
Google Public Storage ShellDoWell “ShellDoWell13” M
This is our 2nd time using this facility and we were happy that there was an availability again this year and look forward to storing with this location in the future. We feel safe and secure storing at this location. Joyce is always super helpful and friendly!
October 17, 2015
Google Public Storage Matt Froese
Friendly service, clean units, great place to store your stuff! Joyce was very helpful!
September 5, 2015
Google Public Storage Evan Fay
The move in and out was easy and the staff was helpful and friendly. Safe storage keeping at a competitive price. Thank you!
September 5, 2015
Google Public Storage Rodrigo Bergamasco
I got an uncovered car parking spot and a 5x10 storage unit with Public Storage. The units were clean and in great condition. The employees Joyce and Alana were extremely helpful and nice, and even did the calculation to see what combination of promotions would save me the most money. They were so pleasant to work with that I didn't get too upset at all the hidden fees. I was required to get insurance on the unit, and pay an administration fee for both units. Joyce & Alana, I hope you see this. I promised I would post a review!
September 4, 2015
Google Public Storage Matt Sweet
Great customer service from Joyce and Alana!
August 13, 2015
Google Public Storage Faith Montgomery
my experience was excellent...Joyce has went beyond "excellence" in Customer Service gratitude. Thank You for the details of having a secured storage on the overall views of Public Storage and possibly other storage facilities thru out Michigan. Tamara
August 12, 2015
Google Public Storage Stephanie Freeman
They did not vacate my unit when I was told that it was. Charged me for an extra month, that was refunded. Today in the mail 2 months later I received a collection letter in the mail stating I owe for a month. Stay far away.
July 15, 2015
Google Public Storage Mark Sabbagh
Joyce was showing Cassandra the ropes during her 1st week of training. Cassandra was friendly and helpful. -Mark Given there is no way to write another review - I'll edit my original to say thanks to Joyce & Devin for the excellent service, as always! -Mark
July 8, 2015
Google Public Storage Dusty Rose Jordan
This is a training facility, if you want poor customer service, this is your place! I would never suggest the use of this facility, EVER!
July 6, 2015
Google Public Storage LeeRay Stephens
Tessa and Andy are remarkable and nice. Great customer service.
July 5, 2015
Google Public Storage Angel Carroll
I put my things in this storage twice it's very nice clean the Manger Ms. Joyce is very helpful and found the best storage for my things at adorable price the staff is very helpful and nice I'm highly satisfied with the service and recommend them for all your storage needs ☺👍
June 5, 2015
Google Public Storage nicolas hall
Amazing service. Joyce has amazing customers service
May 28, 2015
Google Public Storage chris morisette
May 23, 2015
Google Public Storage Martin Svoboda
Jamie and Joyce were very helpful and friendly and the unit was clean and easily accessible.
May 23, 2015
Google Public Storage Randy LaFleur
Very good Rep very helpful
April 30, 2015
Google Public Storage Keith Struble
Highly recommend this storage location. If you need help, ask the awesome chivette Tessa! If she isn't there, ask Ashley! She might not hear if you ask about a Google Play card and think you're saying a Go Play card, but she's awesome too! In all seriousness, great, accommodating staff. Very easy to work with. Had no problems with my storage facility.
April 11, 2015
Google Public Storage Meghan lang
Ashley and Tessa were great! Received excellent customer service, came to this location because of the reviews I've seen online!
March 11, 2015
Google Public Storage Chris DeVries
Everything was great - very efficient check-in and the facility is easy to access. Thanks to Joyce for the excellent customer service!
March 4, 2015
Google Public Storage Richard Ganas
Joyce has been a pleasure work with. We kept our home belongings here for 30 days during our move home from NYC. We moved in the winter and the aisle ways were always plowed and salted. Joyce even let us borrow her shovel. I would highly reccomended this public storage location, make sure to ask for Joyce.
March 1, 2015
Google Public Storage Rachel Livingston
Excellent!!!! Robin and Joyce made me feel as if I'd known them for years, both very nice and explained everything along with answered all my questions I had. I'd definitely refer family and friends to them. Bathrooms were clean which is the next biggest to me... As well as the rest being clean and organized. Good place and even better employees!
February 20, 2015
Google Public Storage Mia Goss
While my experience with Joyce and Andy was simply great, the time spent within the facility was not! The horrible and highly offensive smell made it almost unbearable and impossible to complete business and obtain the storage space I needed. I would not encourage anyone to seek storage space from the John R Rd Madison Heights, MI location!
February 15, 2015
Google Public Storage Sarah Lucas
I came into the John R location to pay a bill and even though it was not my location I still received the kindness and professionalism as if I were there customer. Robin and Joyce where very fun and uplifting thanks for the great experience.
January 31, 2015
Google Public Storage Barbara Rowe
Nice and clean and good people to do business with they will work with u have used them 2 times nice people.. Barb Rowe
January 30, 2015
Google Public Storage Angel foster
Joyce and Tessa are absolutely great! I've never had such amazing customer service and the facility is protected and clean!
January 30, 2015
Google Public Storage Eric Robinson
Be aware they change the rent at a dramatic pace as soon as you get in. I was very disappointed that there was no discussion or heads up that my rent was going up I started out at $99 a month and after a year and a half I was at 150. Somewhat disappointing .
January 10, 2015
Google Public Storage Dave Russh
Great customer service, educated and lovely ladies, thanks Tessa and Joyce! Highly recommend
December 29, 2014
Google Public Storage Chelsea Crossno
amazing stuff. Robin was great
November 15, 2014
Google Public Storage billy Owens
joyce an robin where great people
November 4, 2014
Google Public Storage Jeremy Hunacek
I had a great experience here. The staff was extremely friendly and helpful and the property was nice. There were a lot of dead lights for awhile but they have since replaced most of them. Joyce was great, she always seemed super excited about her job.
November 3, 2014
Google Public Storage Brett Norris
Awesome and easy!!!!
November 2, 2014
Google Public Storage Linda Taliaferro
Joyce was fabulous! Friendly, warm, & full of info. I didn't hesitate to rent a unit from her!
October 30, 2014
Google Public Storage Chris Owens
Robin is awesome
October 28, 2014
Google Public Storage Michele Ross
I have had my storage unit for over 5 years. I moved away from my home state of MI to Chicago. As much as I didn't plan on having a storage unit this long, each time I have had to connect with the staff here, it was a great experience. I have had frozen locks, lost keys, and lots of trips to and from in order to finally get it cleaned out. Joyce and the team here have always been great to work with. On my final close out date - Joyce and Robin were there and were helpful right to the end! thanks ladies..I think I will miss you!!! Good luck in all you do, and thank you.
October 4, 2014
Google Public Storage Jordan O'Dwyer
We put one of our cars in storage today. Joyce was really nice and helpful! This was our first time putting stuff in storage, and she made it very easy, driving us to the storage location in her golf cart and helping us with the paperwork. The price was also good!
September 22, 2014
Google Public Storage Tamara Lots
The building is very clean. I have had to use the restrooms on several occasions and they are always clean. The staff is very friendly and helpful. The storage units need attention, other than that, I would recommend this public storage to anyone. Andy doesn't normally work there but he was great one day when I came in to pay my bill and I had a lot of questions. Very professional and they do things with excellence......
September 16, 2014
Google Public Storage T. J. Cusumano
Friendly staff. Clean facility. Decent prices.
August 23, 2014
Google Public Storage Vance Coleman
Everybody was vary help full place was pretty clean and well maintained . Management went out of her way to make things even better. I would send more people there.... But i had a bad experience with people at billing and rates are vary high so that is why i'm moving my unit out
July 30, 2014
Google Public Storage Charlotte Behr
Tara who is newly employed was very helpful and she seemed to know what she was doing. And Joyce is a very fun person to talk with I enjoyed my experience renting my unit and I could have stayed there all day and talk to Tara and Joyce.
July 29, 2014
Google Public Storage Curtis Kogelman
Overall a decent rental facility. Although, there were a number of catches throughout the process. When I initially rented the unit (online) the description was for a outside unit, but the pricing was for an inside unit. After agreeing to pay additional for an outside unit so I could accommodate my larger items we moved our items in. Shortly after the rental rate was increased, however having a 10x15 unit filled it would have been an inconvenience to move to another facility. This year, they accidentally marked my unit as vacated and called me while we were out on vacation to question why a lock was still on the unit. After getting this straightened out, apparently human error. I decided it was time to get my items out of storage, and prepared to have a garage sale, however with out notice to customers, every Isle of the facility had construction during a 3 day period. When asked why they wouldn't notify their customers (at least ones with email) I was told no units were fully blocked. The units may not have been but the construction crew was not very accommodating and had different paths blocked each time. over 2 days I spent more than 45 minutes waiting on construction and turning around to find a way out.
July 28, 2014
Google Public Storage Kristan Newton
Joyce and everyone we talked to were extremely helpful. We had items to store at the last minute and they had a unit available. We were heading out of town and would need the items eventually, they answered our questions and worked with us as we coordinated times for a truck to be dropped off and picked up a few days later. A truck was delivered, left on site, to be packed over an upcoming weekend. We set up a time to be back to pack up our storage unit over that weekend. Joyce and team were extremely accommodating in helping us have the truck placed and left on their property so that it was accessible to us and not an inconvenience for other customers. They were available, accommodating and always professional in helping us with our needs. We highly recommend this location and would use them again in the future. -Mike
June 20, 2014
Google Public Storage ESTHER FREDERICK
Happy to begin storage of our vehicle!
June 16, 2014
Google Public Storage Antonia Dillon
Joyce was extremely friendly and helpful! She assisted me with locating a large storage unit at a different location, which can be very hard to find. Thanks so much!
May 28, 2014
Google Public Storage Joe R
Robin was very helpful in explaining everything about the property and advising me what type of unit, and supplies I may need. In an out access is not a problem, and Ive had no issues so far. 1$ for the first month is great and is very convenient when transitioning from old to new residence does not quite line up.
May 17, 2014
Google Public Storage john huynh
Lushawn
May 16, 2014
Google Public Storage sheilah parker
Jaclyn and Joyce are great!!! They r very friendly and out going.
May 12, 2014
Google Public Storage Erica Wms
This is my second time with store & I came back be they where AWESOME! !!!!!!!
May 8, 2014
Google Public Storage Ken Peters
April 30, 2014
Google Public Storage john stephen
Place was well organized and clean. Joyce was freindly and very helpful. Would recomend.
April 30, 2014
Google Public Storage Dave Camilleri
Awesome place. Stored my show car there and never had a problem. Joyce was very helpful and really knows her stuff. Thank you
April 3, 2014
Google Public Storage Dennis Pierzynowski
Inaccessible during the winter. Attempted to get into my rented unit several times through out the winter months only to find the lot not accessible due to lack of snow plowing, frozen entry gates and 6" thick ice encasing the unit door. My rate was raised two months into the rental, I paid an exorbitant amount of money and feel it was no where near equivalent to the service/product received. There were several occasions when I attempted to make it into my unit and could not even get through the property drive ways because they had barely cleared a vehicle width of space. The unit itself was acceptable however the price and limited access make it two stars. On top of that, when I was finally able to clear the 6" of ice on my own (they told me they did not have salt or a means to open the unit door) I moved out on my scheduled date, but received a bill a few days later without any indication of what it was for. Since it was only a couple of $, I just paid to be done with this place. Not satisfied, would not rent there again.
March 29, 2014
Google Public Storage Stevan A Bargo
Fast friendly service. Thank you Joyce for your help.
March 26, 2014
Google Public Storage Jason s
Will use location again was completely helpful and gave us calls to find how our move was and everything. Good location for storage.
March 26, 2014
Google Public Storage mark kramer
Awesome experience. Jaclyn was very friendly and informative.
March 25, 2014
Google Public Storage Robin Kinzer
They were very helpful and friendly. Thanks Joyce
March 20, 2014
Google Public Storage Samantha Baughman
I loved the great customer service Jaclyn gave me and my friend when we came to get a storage she was really helpful
March 19, 2014
Google Public Storage Mike Farr
March 19, 2014
Google Public Storage bigbddog_99 “BIGDOG” xxmast3rkill3rx
Good job
March 12, 2014
Google Public Storage Sharron Borden
This was my first time renting at this location have used a storage until before about 10-12 years ago and i can honestly say this was the best experience i have had Jenny was very nice and extremely helpful she made me fell like i have know her for awhile , and to get a call after i have moved in to see how things went just put the icing on the cake with a cherry on top !!!! very nice people i would rent there again and highly recommend them....
March 11, 2014
Google Public Storage derrick095
I was properly informed about everything I needed to know
March 7, 2014
Google Public Storage scott mcdon
great facility, very secure, decent rent. Joyce is very helpful when I need assistance and a pleasure to work with.
March 6, 2014
Google Public Storage Barbara DaNelle
Jaclyn and Joyce are so helpful, highly recommended.
March 5, 2014
Google Public Storage Karen Hamood
Not one problem so far. Been using storage at this location for 6 months now. The staff is very friendly & always pleasant. Joyce even made a friendly reminder call to pay my bill so I didn't get a late fee. I would recommend this location to others.
March 5, 2014
Google Public Storage Mike Schulmeister
Very good experience!
March 5, 2014
Google Public Storage Drain Defenders
March 4, 2014
Google Public Storage Anthony Woodman
The people here are very friendly and efficient!! Very clean and never had any problems!! If your looking for a storage unit ....this is the place!!!!!!!!
February 27, 2014
Google Public Storage Hank V
Smooth, logical process of securing and paying for clean and protected storage units. Joyce, at the 12 Mile/Madison Hgts locations, is professional, informed and helpful. No worries with Public Storage.
February 1, 2014
Google Public Storage Ken Lane
This is my second time renting a unit from this location. Joyce is very knowledgeable and super friendly. She always makes us laugh. Jaclyn is a pleasure to talk to and is great at her job. Both ladies had us set up with our unit very fast and efficiently. They are extremely helpful. It's always very clean there and we have never had any issues. I recommend this public storage to anyone. They are the best!!
December 30, 2013
Google Public Storage Daniel Whitt
Jenny was extremely helpful. Very friendly and got us a super deal. Very happy with my experience - Would definately refer people to this loaction.
December 12, 2013
Google Public Storage Bob G
Jenny, a new young woman in training, went over everything i needed to know about Public Storage. not only was she very professional, but also a very sweet people person . i had gone to two other storage rentials but went with public because of her. Joyce also was very plesent while keeping a eye on Jennys preformence making sure nothing was missed. because of these two laties i will recomend this public storage to all. thank you. Bob
December 10, 2013
Google Public Storage Dalouda
Once I decided that I was going to move I realized I had way too much crap for my own good. After this realization I thought it would be best if I started moving all my stuff ahead of time so I wouldn't have to deal with it all on move day. I found this Public Storage online and with the great prices I couldn't pass. When I arrived Joyce was more then helpful when showing me my unit. I didn't think to bring my own lock but they had me covered. All around good experience!
November 24, 2013
Google Public Storage nicky d
nice, clean and a very friendly and helpful staff. thank you amy and collette :)
November 15, 2013
Google Public Storage Paul P
The staff was extremely friendly. Answered all my questions. Very helpful. It doesn't hurt that they are cute either.
October 10, 2013
Google Public Storage Dawn James
October 7, 2013
Google Public Storage J Jones
The facility is very nice, clean, secure and convenient but the STAFF is the true highlight!!! I had the pleasure of meeting and going through the leasing process with the property Manager Joyce and her associate Amy and these ladies are just wonderful!! The rest of the staff that I have been able to meet has been very nice and helpful as well. I've left with a big smile on my face every time I visit the office. Highly recommend this location and a special Thanks to Joyce! for being so awesome!!!!
October 2, 2013
Google Public Storage Lillian Reichert
We retired after being in business over 20 years and we had a locker at Public Storage in Madison Heights about the same amount of time. We sold our business in 2009 and decided to close out our storage locker Oct 02-2013. Brandie helped make this a great experience. She answered all of our questions and told us we would be missed. You see we would just drop in to say hello to the staff at the Public Storage in Madison Heights. They treated us like family and Brandie did the same today even though today was the first time she meet us. If we ever need to rent a locker we will return to PS in MH. Thank you Brandie you are very up to date with your job and you answered all of our questions and helped make this an easy task. Take Care and You all at Public Storage in Madison Heights will be missed. Don't be surprised when you see us walk through your doors just to say hi. Thank You Dave and Lillian Owners of Electrodyne Corporation
September 30, 2013
Google Public Storage Mary Ritondale
I love public storage. They are always very kind and helpful. I have never had a problem with them. This is the second time I have used them, and would definitely use them again. I highly recommend them if you are in need of a storage unit.
September 28, 2013
Google Public Storage Sarina Syrkett
Great experience! Amy and Joyce were great! Always friendly and helpful. Never had a problem keeping my belongings stored at this facility.
September 20, 2013
Google Public Storage Jeff Bratton
I had searched 4 other storage companies before going with Public Storage on John R. in Madison Heights. Amy was awesome to deal with and they really cared about making sure I was getting what I needed vs. trying to upsell me. Their prices were fair and the property was clean. They even called after I had moved some stuff in to make sure it was going well and that I was happy. You can't go wrong with Public Storage on John R. in Madison Heights for storage in the area.