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Address

30300 Plymouth Road
Livonia, MI 48150

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

734-589-0471

734-589-0471

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

734-589-0471

734-589-0471

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 38/mo
    Online only price
    Half Price Sale
    Small 5'x5'
    • Outside unit
    • Drive-up access
    $ 38/mo $76
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 64/mo
    Online only price
    Half Price Sale
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 64/mo $128
    Online only price
    Half Price Sale

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
  • Save Impression

    5'x10'
    Online only price
    $ 89/mo
    Online only price
    2nd Month Free
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 89/mo $118
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 90/mo
    Online only price
    2nd Month Free
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 90/mo $119
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    12'x30'
    Online only price
    $ 117/mo
    Online only price
    Half Price Sale
    Parking 12'x30'
    • Uncovered parking
    $ 117/mo $234
    Online only price
    Half Price Sale

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
  • Save Impression

    10'x15'
    Online only price
    $ 141/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 141/mo $188
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 196/mo
    Online only price
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 196/mo $262
    Online only price
    2 units left!
    Limited availability

    No Obligation

  • Save Impression

    20'x20'
    Online only price
    $ 520/mo
    Online only price
    2nd Month Free
    Large 20'x20'
    • Outside unit
    • Drive-up access
    $ 520/mo $693
    Online only price
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 376)

January 3, 2024
Google Public Storage Birdie Jean
Scam! Raise my rent from 88 dollars to 199 over 3 years. If I would have known I would have never gone with them. No one is ever in the office nor gives a phone call back! They have bugs, it's not temperature controlled, the door leading into my unit has been broken for over 3 weeks, the gate breaks. They are now charging me 184 dollars because I didn't talk to the manager who is never there before I moved out. Even though none of my property was in the unit.This place is a scam and I wish I never went with them!!! No one will help you-- they just put you on hold or voice-mail. Not even the district manager. They do not care about you- they just want your money. I have never felt so disrespected from a company in my life. Terrible customer service.
December 17, 2023
Google Public Storage Kathy Moore-Gaiter
Helpful and courteous
December 12, 2023
Public Storage Kevin Mallet
How much is it a month for storage?
December 6, 2023
Google Public Storage Temperance Taylor
October 19, 2023
Google Public Storage Lori H
My stuff has been here for couple years. Never an issue
October 17, 2023
Google Public Storage Kaylor Boomer
Kris made the process so easy, even though I was unorganized, couldn't remember my reservation information, booked it at the vet last minute and she never rushed me. She even said that if I forgot anything, just call her and she's walk me through it again! Which I did, twice. Kris showed me around and the place was clean, in a great location and had security gates. Bonus! Second month was free !!
October 14, 2023
Google Public Storage yasmine waliy
Kris was great made it quick and easy for me and answered any questions I had.
October 9, 2023
Google Public Storage Arnaz C.
Nakia gave me and my brother the best service when we moved our stuff in our storage. She’s super cool ! Tap in!
October 7, 2023
Google Public Storage Shelly Pryor
Nakia was very Professional , job well done ..Two thumbs up☺️
September 30, 2023
Google Public Storage Montell B
Thank you Kris for going above and beyond to make sure I had a quick and easy check in. Great employee
September 29, 2023
Google Public Storage Jermaine Jones
Quick and professional service and very helpful. Answered all my questions and more. Thanks Nakia n Kris see you next month.
September 28, 2023
Google Public Storage Bradley Anderson
Amazing service very helpful also kind and very positive make customers feel great I say Kris and nakia awesome customer service I will recommend
September 28, 2023
Google Public Storage Darnella Miller
Nakia and Kris have been very helpful and were very nice women. I would recommend anybody to them to store their stuff.👍🏾
September 28, 2023
Google Public Storage Mike Mcdonald
KRIS, Nokia were the best! Great help! Reccomend to anyone!
September 13, 2023
Google Public Storage Jason Hallowsworth
Great service, showed me a unit l, explained everything thoroughly. I will be back with my truck today. Thanks Nikia
August 15, 2023
Google Public Storage Love Loyalty Respect. Traylor’s
Kris was great we got our unit fast and easy
August 11, 2023
Google Public Storage Bladed Thoughts
Thank you Kris for helping me with set up and figuring out which until would be best for me !
July 28, 2023
Google Public Storage Sheila Jackson
Kris was very pleasant and helpful.
June 29, 2023
Google Public Storage Stephanie Williams
Kris was very nice and polite. She explained everything and answered all of my questions
June 28, 2023
Google Public Storage T.K. Allen
Do not rent from Public Storage. They do not prorate, every other storage place do. I was in the storage unit for four days of the month and had to pay $395.00. They raise the rate on your unit sporadically. It started at $215, in less than two years it rose to $395.00. The managers do not care. Go to Uhaul
June 21, 2023
Google Public Storage Ali Berry
Kris gave great customer service! I would recommend this place! Fast, easy, and was helpful in every regard pertaining keep up in the unit.
June 10, 2023
Google Public Storage izzyizzyyy
Kris was exceptionally helpful, and over the top with her customer service, friendliness, and extremely sincere with apologies for the circumstances i was facing. she directly showed compassion and fulfilled my needs
June 3, 2023
Google Public Storage Berna casas
Kris gave gratis servicio. I recomienda this place
May 26, 2023
Google Public Storage Richard Welch
Kris was awesome to deal with today. We had a little snafu that she caught and fixed it promptly.
May 17, 2023
Google Public Storage Circo The kokys show
Kris is soo good person and excelente service in job
April 29, 2023
Google Public Storage Richard Behr
Had an issue with my unit and Kris did an incredible job helping me out with my situation
April 28, 2023
Google Public Storage Jay Virden
Thanks Alot Kris Thomas for all your years of HARD work good energy and great services.
April 13, 2023
Google Public Storage Ducklyn Stark
Kris is amazing! She is such a wonderful human being! China is so sweet! Both ladies knock it out of the ball park!
March 24, 2023
Google Public Storage Antoine Williamson
Kris gave great customer service! She helped me even without an computer. Would definitely recommend this place.
February 18, 2023
Google Public Storage Jeremy Mitchell
It was fast and easy and very professional kris took her time and explained everything and was very precise and detailed
February 8, 2023
Google Public Storage Rosalind Christian
Made a mistake and paid for 2 months called Public Storage left a message and they reached back out to me immediately and the lady was very professional and had already credited my monies back to my credit card. Thank you Kris for your excellent customer service.👍
February 6, 2023
Google Public Storage Diana Avila
Great customer service and helped with increase of cost.
February 6, 2023
Google Public Storage Kayla
My boyfriend and I came here to rent out a storage unit about a month ago, and it totally slipped my mind to review my experience until now. I had an amazing experience here. We had no idea what size unit to get and we had many questions. Kelley really helped us out and she answered every question we had. Really great customer service and I feel like our storage is in good hands.
January 19, 2023
Google Public Storage D Tim
Nice clean location, I’ve been looking at several different storage centers and Kris was the first to call to offer assistance. I decided to go and look at the facility and was rather impressed but more so with the service that I received from Kris. (Kris) is a total asset to the company so I decided to rent a unit. Only issue is the high cost of purchasing unit locks which are specific to the locking system they’re using, I needed two. The only way I could use my personal lock was if I measured and have the correct cylinder to fit into there locking system. Which would be very hard and a inconvenience.
December 31, 2022
Google Public Storage DeAngelo Moore
Kris had great customer service ! Helped with everything I needed!
December 14, 2022
Google Public Storage Reem Santiago
Kris was awesome first class treatment.
December 13, 2022
Google Public Storage Deb Wilk
Kris was so helpful and nice! Definitely recommend this place!
December 1, 2022
Google Public Storage Joel Barlow
I have had a Storage Unit with Public Storage in Livonia for several months. I have never had any issues with access to the storage facility and the employee (KRIS) that works there has helped me several times. Whether I needed assistance with unlocking / opening the other side of the storage roll up door or answering questions about payments when I first started renting the unit. KRIS helped me out on my last day at the storage unit in a big way. I would recommend this storage facility to anyone. It's employees like KRIS that make places run smoothly and keep people coming back. If you read this KRIS, I personally want to say thanks again; you were a huge help. If your boss reads this review, they need to give you a raise in pay; you deserve it.
November 17, 2022
Google Public Storage Lee Stanley
The public storage in livonia is great. The employee Kris is very friendly & helpful. It's amazing to have someone very patient & professional. I want to say thank you for the experience I have there.
November 14, 2022
Google Public Storage D.
I like the facility alot and feel it is secure and safe. Upon my arrival to use my unit the first day I met a nice young lady who explained eveything to me. However, my main only gripe is that I have been unable to catch a person at the office in person or on the phone to ask some additional questions, which is a bummer. Where are people during the day to speak to please?
November 1, 2022
Google Public Storage K Norin
Kris was great! If I could leave 6 stars I would. Great place to do business with.
August 31, 2022
Google Public Storage Wayne Mangiapane
I was just in the store in Lavonia and spoke with Kris who is extremely helpful! I highly recommend this place and asked to speak to Kris.
August 23, 2022
Google Public Storage Tandra Thomas
I woke up with a bad day and came in to public storage in Kris was awesome 🤩 she took the time out and help me made sure my storage was clean she was awesome told jokes she was great
August 19, 2022
Google Public Storage Elaine Overton
Just wanted to send a shout out to Kris who went above and beyond with helping me. Recently, I opened a second storage unit and although both are needed the two units together are hitting my wallet pretty good. So, Kris suggested I request a decrease on my 1st unit (I didn't even know I could do that!) and the decrease was approved. This lowered my overall monthly bill by $50 - which is a HUGE help! Thank you so much for all your help! Keep up the good work :-)
August 1, 2022
Google Public Storage Paige Fambrough
Kris is the Best. She was very accommodating, Kind, and just a sweetheart.
July 29, 2022
Google Public Storage Nina Marcia
July 23, 2022
Google Public Storage lee lu
I want to thank Kris for being so helpful to me. I have never rented a storage unit before and was very confused about what size to get. She was so patient with me and very helpful. Thank you so much sweetie!!!
July 7, 2022
Google Public Storage Van Hoskins
Kris was highly motivated and quite knowledgeable... Thank you Kris.
June 28, 2022
Google Public Storage Tamara Cook
Kris was very helpful and nice
June 28, 2022
Google Public Storage Rian Blackmon
Kris was helpful and nice to my parents
June 17, 2022
Google Public Storage MORA TOLENTINO
Little expensive but it will do
June 6, 2022
Google Public Storage Larry Wilson
Teresa helped me out with my authorized user account modification with 5 star service.
May 23, 2022
Google Public Storage Stacy Chartrand
May 18, 2022
Google Public Storage Angel and PT
The Customer Service here was Great! Kris was very helpful and answered every question I had without a problem!
May 15, 2022
Google Public Storage karl kennedy
Teresa did a very good job for me and my wife at public service she was very nice and very quick
May 11, 2022
Google Public Storage Jesse Niedermeyer
Kris was vary helpful today with all the questions I had
May 6, 2022
Google Public Storage Shyrall Horton
Kris has been emaculatant and gave great customer service she has been so kind and so helpful!
May 4, 2022
Google Public Storage Katie Moco
Great service by Kris!
April 26, 2022
Google Public Storage Andrew Grantham
Staff was very accommodating with every question I had no matter how off the wall it was. I highly recommend this storage facility for their professionalism and knowledge of every service they offer. Kris went above any expectation I could have. Thank you.
April 1, 2022
Google Public Storage Brandy
Kris was wonderful! Her customer service was the best! Haven’t had that in a while!!
March 31, 2022
Google Public Storage Perfection 1st Services
Booking a unit with Kris was great- she thoroughly explained everything- was able to show us a unit and let us know that we can upgrade our unit. The service was awesome- thank you Kris
March 30, 2022
Google Public Storage Eddie Stanley
Kris has made my experience excellent. I didn't know I was going to need storage this long but every time I interact with her, I enjoy my experience. They need more people like her in this world. Thank you for everything.
March 10, 2022
Google Public Storage Shawn N
Kris has been very helpful.
March 4, 2022
Google Public Storage Tee Smith
Teresa B. Is the best, very professional, extremely helpful, wouldn't go anywhere esle.
February 25, 2022
Google Public Storage Nova Rose
Awesome Experience! Kris is really great 😊
February 25, 2022
Google Public Storage Emma Hawkinson
Best storage unit ever! I have had my unit for about a month now and I was searching just for the right place. When I came across public storage in Livonia I knew it was great. The best part was Kris because soon after I signed up, she called me to introduce herself and telling me welcome to the property. Anytime I have had a question she was always open to answering for me and always has a positive attitude. I recommend public storage on Plymouth road to everyone I know.
February 16, 2022
Google Public Storage Bianca Garcia
Pricing is great, customer service is great. I'd like to specifically recognize Kris. She is always extremely helpful, knowledgeable and professional.
February 16, 2022
Google Public Storage Tony C
kris is so nice she is all ways happy and helpful
January 20, 2022
Google Public Storage Bobby Cassidy
Kris was amazing getting me set up with a storage unit, highly recommended!
January 18, 2022
Google Public Storage Rosalynn B
They should make the code box number for the Gates more simpler and the gates will be open all night long until the morning
January 13, 2022
Google Public Storage Sean Green
January 7, 2022
Google Public Storage Kelly “DJ Spag” Joseph
Kris was super friendly and helpful! Ask for her.
January 7, 2022
Google Public Storage Alecia Barnum
Kris was the absolute best!!! She is completely professional and she needs a raise! Thanks for all your help !!!
December 10, 2021
Google Public Storage Leggoworks Professional Services
December 3, 2021
Google Public Storage Marianne Kociela
This was our First time renting a Storage Unit from Public Storage. From the start of reserving a Unit to the final step of getting all set up and making a payment Kris was 100% Customer Service. The friendly greeting to the explaining of what is involved and walking us through the entire process we were impressed at Kris patience and time she spent with us. Kris is a Outstanding Employee and represents Public Storage with Distinct Honor. 🎖 Sincerely, Rick & Marianne
November 9, 2021
Google Public Storage Peggy Brinegar
November 7, 2021
Google Public Storage Stephanie Takasaki
Kris was amazing and fast. Very helpful and answered all the questions I had. Great customer service!
November 6, 2021
Google Public Storage Michaelangelo
Prices are high and go up as you stay with them.
September 1, 2021
Google Public Storage E Hayden (echubb)
Kris provided excellent service and was very helpful. She made the process very smooth. Thanks Kris for all your help!!!
August 13, 2021
Google Public Storage Brandon Kaitschuck
Kris was super helpful during my Move-In process! Happy to be in good hands with this storage facility. Karen was also extremely helpful when I spoke to her on the phone! Thanks ladies, you’re the best!
August 11, 2021
Google Public Storage Audrea Cisero
Kris was very helpful, attentive and give excellent customer service!!!!!
August 8, 2021
Google Public Storage Veronica Bryant
Kris the manager was very informative and very helpful. She was friendly and funny. She made us fill comfortable and assured us that she available if we have any questions or concerns.😍👍
August 1, 2021
Google Public Storage Mohsen Mused
Storage prices are outrageous. Front desk clerk is sweet and easy to get along with. Nothing to do with this storage but I'd like to share a tip. I have bought a storage unit and it seems that whoever owned this unit previously managed to collect all his neighborhoods garbage and store them so that a dummy like me can buy it. Do not buy storage units from this area.
June 30, 2021
Google Public Storage Betsy LT
Kris did a great job explaining things, and got me in and out quickly with no problems.
June 5, 2021
Google Public Storage Faith williams
Gema was my Representative. Amazing worker. Friendly and caring. She took me to see the storage before I made a decision.
April 30, 2021
Google Public Storage Heather Clark
April 8, 2021
Google Public Storage Angel Rodriguez
Kris did a wonderful job helping me out today good customer service
April 7, 2021
Google Public Storage Ju “Judoe” English
March 13, 2021
Google Public Storage Jason Reum
Kris was a very kind and pleasant person to rent a unit from. Everything was explained very well. She also took the extra step to recommend we take pictures of our information so that it was in our phones and we would have it when we needed it.
March 9, 2021
Google Public Storage Malcolm Nelson
Outstanding friendly service! Manager Kris is the best!
February 12, 2021
Google Public Storage kevin chambo
Kris was fast and very professional
February 3, 2021
Google Public Storage sierra cleaves
My visit was absolutely amazing! Kris helped me out with all my questions and things I needed to rent the storage unit. Would highly recommend this place to anyone!
February 3, 2021
Google Public Storage Kevin Aulinskis
This is our first time using public storage in Livonia and I have to say, the manager Kris was very helpful and informative about how things work over there. The place is very clean and I'm looking forward to using their services.
January 30, 2021
Google Public Storage Kathy Taylor
Kris gave me great customer service today.I would recommend this store to all my friends.
January 27, 2021
Google Public Storage Catrice Williams
My visit to this location is always a pleasure, Kris is always polite and helpful. Very knowledgeable to the company and policies.
January 15, 2021
Google Public Storage emery Johnson
Kris gave me great service. She deserves a raise. She's the best!!!!
October 22, 2020
Google Public Storage Ali Reza
Kris was great. She gave hreat customer service very friendly and had me in and out quick. Thanks kris we would recommend this place to everyone!!
October 12, 2020
Google Public Storage Jaclyn Paquin
I had a great experience looking for storage and prices! Kailey answered all my questions and was really friendly! When I need to move in the next couple months, I will definitely come here!!
September 22, 2020
Google Public Storage John Gregg
I got some boxes from Kris.
September 17, 2020
Google Public Storage LANA MCCALL
Thank you Kris for all your help and the great service. You are awesome. Will definitely be back if we need more packing supplies.
September 5, 2020
Google Public Storage otis harris
great service great service great service kris
September 2, 2020
Google Public Storage Ricardo Dykes
Great customer service. Thanks Kris!!
August 25, 2020
Google Public Storage Keith Mitchell
MY EXPERIENCE WAS AWESOME KRIS THE YOUNG LADY THAT PROCESSED ME IN WAS VERY PLEASANT AND PROFESSIONAL THANK YOU FOR SUCH GREAT SERVICE.
August 22, 2020
Google Public Storage Josh
Kris really came through for me and made my experience with Public Storage a great one. Thanks for all the help, Kris!
August 19, 2020
Google Public Storage Nicholas Panagiotides
Kris was a huge help in selecting my unit, answered all of my questions and was a delight to talk with. Highly recommend.
August 7, 2020
Google Public Storage C. Hamilton
Kris at public storage 08090; was so kind, helpful, and knowledgable. Kris displayed professionism during our walk through of the facility and the demonstration of locking and unlocking of my storage unit. With the stress I was experiencing, it was nice to interact with someone who took pride in their job and made the customer feel welcome. Thanks Kris.
August 2, 2020
Google Public Storage Nedime Hysolli
This place had excellent customer service! Kris was Amazing and her expertise led me to exactly what I needed.
July 15, 2020
Google Public Storage GCM Livonia
Kris was absolutely great. Made my transition into storage very simple. Thanks again!!!
July 11, 2020
Google Public Storage jamie bowen
Great customer service and I am so glad to work with you Kris!!
July 10, 2020
Google Public Storage Eric Donald
Vet that need space for household goods, Kris was able to get the space I needed quick and efficient. Price was fair, true, and matched online prices. Customer service was impeccable, highly recommended!
May 30, 2020
Google Public Storage WalkerPedia
As an long time advocate of good customer service, I was thoroughly pleased with how helpful and friendly KRIS was at this facility. She accommodated all my needs and was patient. Kudos to her!! You rocked Kris!!
May 29, 2020
Google Public Storage Stephanie Marquez
Manager was very sweet and respectful ...she went through all the steps got me exactly what I needed in an out thank you kris 💋
May 28, 2020
Google Public Storage Joshua Hussain
Kris didnan outstanding job getting me what I needed..even through a power outage..lol..thank you.
May 28, 2020
Google Public Storage Kari Hitchcock
Chris is very knowledgeable, great people skills. Very helpful. Highly recommended
April 21, 2020
Google Public Storage Andrew Larson
Fast friendly service, I was in and out in less than 15 minutes
March 16, 2020
Google Public Storage Marci McIvor
Tiffany was extremely helpful and efficient!
March 7, 2020
Google Public Storage Ray Douglas
Great service...very thorough and fast
March 7, 2020
Google Public Storage Mr DIY Car Customs
Tiffany was really great and helpful with my rental process, this was definitely 5 star service.
March 7, 2020
Google Public Storage pam bentley
Thanks Tiffany for making it so quick and easy to rent a unit
March 4, 2020
Google Public Storage Charmane Bussie
Tiffany was awesome when paying for a friends storage fee!!
March 2, 2020
Google Public Storage Cordero White
Tiffany was the best!
February 26, 2020
Google Public Storage DawnMarie Fashion
Tiffany was very helpful with helping with packing supplies and other packing information.
February 25, 2020
Google Public Storage Tracie Gonzalez
Tiffany was absolutely amazing!! This is my first time using storage, and she made the experience so wonderful and easy. She explained everything that was involved, all the costs and answered any questions I had. Thank you so much for making as easy as possible.
February 23, 2020
Google Public Storage Corryn
The check-in process was quick and easy. Tiffany, the attendant, was friendly and helpful :)
February 22, 2020
Google Public Storage Jeannie Kenny
Thanks Tiffany for all your help today.
February 14, 2020
Google Public Storage Filimon Homes
Tiffany is the greatest she deserves a raise and a lifetime job she will definitely keep me coming back best storage unit place ever!!
February 13, 2020
Google Public Storage Sybil Sartin
Kris was very efficient and professional. Great customer service.
February 4, 2020
Google Public Storage Liz Wincel
Thank you so much Tiffany for helping us with all our needs the other day!
February 4, 2020
Google Public Storage Loraine James
Awesome customer service. Tiffany has been super efficient and courteous. Love the service!
February 4, 2020
Google Public Storage Pamela Cholewa
Tiffany was great !!! Thank you
February 2, 2020
Google Public Storage Kid Chill
Tiffany was a very helpful person that answered every question that I asked and got me through the process rather quick.
February 2, 2020
Google Public Storage Mercedes Dixson
Tiffany was amazing, great customer service
January 22, 2020
Google Public Storage Akisha Clark
Tiffany was excellent! Her service was impeccable. She show me the unit and made sure the move in process was smooth. Thanks!!!!!!
January 13, 2020
Google Public Storage Pamela Crutcher
I went January 13th inquiring about storage space. Tiffany was very I informative and professional.
January 10, 2020
Google Public Storage Kevin Moynahan
Excellent service by Tiffany! Very knowledgeable and helpful!
January 7, 2020
Google Public Storage Rene Wil
Tiffany is great! She always let's me know about my account and unit. She's very knowledgeable at what she does. A1 customer service!
January 6, 2020
Google Public Storage Marcellus Townsel
Tiffany did a great job with helping me rent a second unit today.
January 6, 2020
Google Public Storage KURTISS STAPLES
I found Public Storage online received a great rate and savings of 65.00 per month cheaper than my current storage unit. Tiffany called me within minutes to step up an appointment to show the unit. She was very helpful and her customer service was A-1.
January 6, 2020
Google Public Storage Drew Preece
Tiffany got me all set up on my unit. Very prompt and courteous. Helped to explain everything and made sure I understood.
January 4, 2020
Google Public Storage Jerry Blackwell
Had a real good experience with Tiffany
January 4, 2020
Google Public Storage Patricia Williams
Tiffany has provided excellent service.
January 3, 2020
Google Public Storage Corky Casey
Tiffany is usually always here when I make my payment and is always friendly and helpful.
January 3, 2020
Google Public Storage Lisa Robinson
Tiffany was very professional and helpful.
January 3, 2020
Google Public Storage Really Me
Tiffany is a pleasure
December 14, 2019
Google Public Storage Ryan Young
Tiffany was SUPER helpful in getting me squared away with storage. Definitely recommend!!!!!
December 14, 2019
Google Public Storage Frank Schneider
Tiffany sells a mean box!
December 9, 2019
Google Public Storage Dianna Gladstone
Tiffany was really friendly and helpful.
December 7, 2019
Google Public Storage Alzora adams
Tiffany very view
December 7, 2019
Google Public Storage Stacey Stallworth
Tiffany was very helpful and love her sweet spirit. Need more like her.
December 3, 2019
Google Public Storage larry boatright
Tiffany was great
November 29, 2019
Google Public Storage Mark Evans
Tiffany was extremely helpful and friendly. Service was quick. Would highly recommend.
November 22, 2019
Google Public Storage Gerald Allen
Loved Tiffany! She was very pleasant as soon as you walked through the door I absolutely adore her hospitality.
November 22, 2019
Google Public Storage David G
Tiffany was a great help. She got me in and out and it was a pleasant experience.
November 13, 2019
Google Public Storage Lois Luellen
Working with Tiffany is always a pleasure. She is very professional does her best to see that I have the best possible outcome. She is a valuable asset to Public Storage.
November 13, 2019
Google Public Storage Beverly Randall
Great customer service always professional
November 10, 2019
Google Public Storage Lythrial
Very helpful and super nice. Kris helped us and was great at her job
November 9, 2019
Google Public Storage Margaret Murphy
November 4, 2019
Google Public Storage Darryl Ellsberry
Tiffany was very helpful
November 2, 2019
Public Storage Callie Rocks
not even there a year and there raising the rent 30 dollars more
October 28, 2019
Google Public Storage Louis Lockett, Sr.
So... Tiffany is amazing!!! She went above and BEYOND my simple customer service expectations. She was willing to help out and do whatever it took to help me and my family to handle our move in needs! Thank you Tiffany for all of your time and diligence. You have truly earned my thanks and gratitude!!!
October 16, 2019
Google Public Storage Brandon Pine
October 16, 2019
Google Public Storage Kim Mcgowan
Great servie from Tiffany
October 14, 2019
Google Public Storage Juanita Braceful
I had a great visit today, Tiffany was very nice pleasant and polite manager. Show the units, informed me of all my options, showed me all the moving supplies that they have and sell. I look forward to doing business with them very soon.
October 8, 2019
Google Public Storage Donald Owen
Tiffany provided excellent customer service by assisting me to find just what I needed!
October 6, 2019
Google Public Storage Vonna M
Tiffany is AMAZING! Very polite, knows her job and is very understanding! Just because of the service she gave myself and my mother, I will always be a public storage customer!
October 4, 2019
Google Public Storage Deniese Miles
October 4, 2019
Google Public Storage Malessa Robinson
tiffany was very helpful!
September 21, 2019
Google Public Storage Kay Shain
Tiffany really helped me out making my payment she was fast very nice and very helpful.
September 17, 2019
Google Public Storage Angela Dickens
Tiffany provided wonderful service when I went in to pay my bill. She was very professional. She provided information pertaining to my storage unit that will be very helpful.
September 6, 2019
Google Public Storage Debra Jones
Tiffany was Awesome helping with a payment.
September 4, 2019
Google Public Storage MAG MEGHAMSH
Tiffany is very patient and helpful at the front desk.
September 3, 2019
Google Public Storage Tracey Stallworth
Tiffany is the best...solved issues...make calls when she didn’t have to...followed up promptly...made the exit a breeze
August 17, 2019
Google Public Storage ROBERT SHUK
August 15, 2019
Google Public Storage Sheila Wynn (She-She)
Tiffany was so patient with us, she showed us the unit and took her time. We had lots of questions and she answered them all. I will definitely recommend this location to my friends.
August 14, 2019
Google Public Storage Wayne Rucker
Tiffany was very professional and helpful
August 10, 2019
Google Public Storage Lisa Holliday
Tiffany was very helpful!
August 7, 2019
Google Public Storage Alex Bajusz
Tiffany was very helpful in our preliminary discussions. She was very efficient in getting back to me with answers to my questions. On move in day Kris was at the office and everything went very smoothly with all the paperwork. Both Tiffany and Kris were very professional.
August 5, 2019
Google Public Storage Ann Fisher
August 5, 2019
Google Public Storage May May
Annoying. My cat had an emergency and cleared my bank account. I got my decline notice in my voicemail 2 days ago. I call to ask if I can move my pay date. Nbd. They tell me I can pay late, but I’ll get a late fee. Ok thanks. I’ll deal with it. Ive gotten 2 emails at this point, so I log in to the account today, and notice that the rent amount changed. So I called to ask about it. Kindly explains the contract-isn’t her fault so I don’t blame her. I do blame her for calling me right back to let me know there’s an issue with payment when we’ve had that exact conversation twice now, without counting the voicemails and emails. When I asked about moving the date, and literally just before she called me back. I’ve never had a rental company harass me so much over a course of 2 days. Not even a slum lord has annoyed me on this level. Chill tf out.
August 3, 2019
Google Public Storage James Goble
Tiffany was very helpfull
August 3, 2019
Google Public Storage Rick Dzi
Tiffany did a great job
August 3, 2019
Google Public Storage Ron Siwicki
July 30, 2019
Google Public Storage Chad Even
Thanks Tiffany for your help in a tight situation to get us set up with a storage unit. Will recommend & will be back if necessary
July 30, 2019
Google Public Storage Cary Even
Tiffany was very helpfull
July 29, 2019
Google Public Storage Donna Wells
Tiffany is awesome! I highly recommend this facility!!
July 16, 2019
Google Public Storage KJ Heitkamp
Clean and safe facility, very happy with everything.
July 15, 2019
Google Public Storage mary bauch
Tiffany was great
July 9, 2019
Google Public Storage Jayne Williams
Tiffany was a great help,I appreciate everything she done for me,Great Young Lady,She gets the job done!
July 9, 2019
Google Public Storage April Noble
Ashley was wonderful!! Great customer service.
July 8, 2019
Google Public Storage Joshua Ford
July 2, 2019
Google Public Storage Unique Resale Geek
TIFFANY WAS ABSOLUTELY AMAZING TODAY HELPING ME WITH FINDING THE PERFECT UNIT . PUBLIC STORAGE IS A BETTER PLACE BECAUSE OF HER! THANK YOU.
June 30, 2019
Google Public Storage Dan Krawiec
Tiffany was really helpful in renting a 10 x 10 unit
June 28, 2019
Google Public Storage Cheryl Harris
Tiffany was very helpful 😊 thanks
June 21, 2019
Google Public Storage Dominque Reed
Tiffany helped me today and she explained everything throughly. She made the process a breeze and did it expeditiously! Will definitely recommend them.
June 8, 2019
Google Public Storage Mary Hoen
Tiffany and Ashley were very accommodating and professional! I had to move my move-in date and time a few times and they were always willing to work around me without complaint. The facilities were clean and organized, the storage unit was exactly the right amount of space I needed, and the summer deal price was great. Things to note: you will need to purchase insurance on your unit, it is mandatory to rent a storage unit from here, but it isn't crazy expensive.
May 31, 2019
Google Public Storage Mary C
May 31, 2019
Google Public Storage Sanford boy Tv
Tiffany was very very very helpful and she explained every detail very clearly.
May 22, 2019
Google Public Storage Robert Patterson
Very pleasant and informative experience with Tiffany. Would definitely recommend
May 21, 2019
Google Public Storage Daniel Arnold
Tiffany did an outstanding job assisting us. Facilities appear to be clean, well lit and secure. We got a great deal on our unit, they saved us quite a bit.
May 6, 2019
Google Public Storage Patrick Kelley
I would like to give a 5 star rating to Tiffany new employer manager of public storage I was very satisfied with the way she handled my account thank you
April 16, 2019
Google Public Storage Brooke Brandl
April 13, 2019
Google Public Storage Dushawn Blackmon
Very Friendly and Helpful
April 13, 2019
Google Public Storage S W
The only thing I have to say positive- The office staff are good people but subject to corporate office control. We have had multiple units here and now have a huge unit, the rent was raised $117.00 a month after 3 months. The claim this is a secured facility has just been a flat out lie. The gate has been inoperable and stuck wide open more than it has worked properly. We are now on a month the main gate has been open this is the second time. Want your rates jacked up after renting a short time? Go here. Want a security gate that stays open so anyone can drive in at night drill out your tiny public storage over priced lock and clean your locker out? Go here. Only positive light here are the women in the office who’s hands are tied by corporate, for repairs and rent increases. By the way the rooftops leak as well.
April 5, 2019
Google Public Storage Charlie Liggett
Nice, safe location. The staff on site, Krystel, was exceptionally welcoming, patient, and was able to answer any and all of questions with complete clarity and understanding. Be mindful though that this facility (not sure if all Public Storage does) employs cylinder locks, so you cannot use a normal padlock here.
April 3, 2019
Google Public Storage D'Andrea White
Did a move in with Tiffany, it was amazing. She was great with telling me the property’s features. Glad I was able to move in today with a great deal!
March 29, 2019
Google Public Storage CAR0MEN81
I called public storage at approximately 5:50 and my call was answered by TIFFANY. She was the sweetest and most helpful. They close at 6 but she was kind enough to remain open until i arrived, at 6:20. The process was quick, smooth and informative. Definitely recommend!
March 25, 2019
Google Public Storage Michael Berthiaume
Tiffany was very friendly and helpful!
March 23, 2019
Google Public Storage Robert Baker
We were very well taken care of by Tiffany at the office. She explained everything and showed us the available unit.
March 23, 2019
Google Public Storage Chris Crash
Tiffany was great and very helpful
March 13, 2019
Google Public Storage DeAmo Murphy
Great Service...Tiffany is so professional!!
March 12, 2019
Google Public Storage Brad Kubiak
Excellent customer service! Tiffany was very knowledgeable and answered all of my questions. The place is clean and well maintained.
March 6, 2019
Google Public Storage hussine monsoor
February 28, 2019
Google Public Storage John Williams
Ashley was very nice, patient and professional. I completely enjoyed the experience.
February 27, 2019
Google Public Storage Wagdee Thabet
Typhany was great help! Definitely recommend
February 16, 2019
Google Public Storage Chelsea R
I had the best experience with Tiffany the manager. I came a little bit late and she accommodated me and had me fill out the papers. She is very sweet and thoughtful. I'm pleased to have met her and continue having her here where my belongings are kept.
January 31, 2019
Google Public Storage Meghann Armstrong
Tiffany and Ashley were very thorough and knowledgeable. Thank you for everything!
January 28, 2019
Google Public Storage Davina Thomas
Tiffany is great! She was very helpful from the start!
January 11, 2019
Google Public Storage Terence Terrell
I don't care if you take a selfie standing in their lobby holding a signed and dated handwritten note asking for automatic pay, if the associate doesn't enter it in the system while inputing the rest of your information, it simply didn't happen! You will not get your late fee removed even after having to call and speak with 3 different people from the store to customer service/corporate and even leaving a message for the property owner and or regional manager. My initial experience was good here. Great online pricing special offering $1 for the first month and a reduced monthly price thereafter that fit my budget but I should've known then that it was too good to be true. I was advised that you HAVE to purchase their lock in which is a special cylinder lock for $22 that can actually be purchased online from a different place for $5.49 which is a better deal because I'm struggling to find any other use for it in life. If they truly valued their clients or even making more money for that mater, they would also offer to rent this to you along with the unit for an extra $1 or $2 per month and simply ask you to return it at the end of your tenure or then be charged the full amount for it. That however was a lesser concern than my actual issue. My issue was that I asked for automatic payments from the card I used upfront being that I understand and appreciate the convenience of this feature but the only thing that was applied to my account was the insurance. I explained this obvious mis-communication to everyone I spoke with and yet and still I was responsible for the late fee. I said to myself, mistakes happen and even though this wasn't my fault I will pay the full balance anyway. At 1:16pm, I received confirmation of my payment and figured it was done but lo and behold I received another email at 2:04pm now demanding full payment and threatening the intended sale of my unit at auction or I would lose all personal property within it to the purchaser. I called in yet again and with no one able to give me answers to any of this and being advised that my monthly payment would not be prorated even though I had only been using the unit for 31 days, I had to call off from work the following day so I could go in and remove my belongings and find another storage facility. Although I was upset, I was very respectful the entire time and gave them the opportunity to work with me in making this situation right but the only response I received from any one of their representatives was "Ok, just be sure your unit is clear and lock has been removed." This response lacked any and all empathy or even respect for their clients for what was all started by their mistake thus leaving me with no other option than to withdraw my business and need of service from their facility and refrain from doing business with them in the future and writing this review to inform and warn you all of what you are getting into. With some updates to policy & culture, additional communication training for all involved and a suggested change in leadership, this place has some potential... but until then DON'T DO IT as you will save yourself money and headache going else where even if you pay more monthly!!!! #peaceofmindisPRICELESS
January 6, 2019
Google Public Storage M Kline
3 stars because they raised my rent a couple times for no reason. Had a small spot for a few years so you'd think they'd do the opposite to try and keep your business. Other than that, no complaints.
December 28, 2018
Google Public Storage olivia salemassi
Great service ! Tiffany is the best!
December 27, 2018
Google Public Storage Sherry Tolbert
Brandii was awesome she explained things I didn't know I would definitely recommend public storage to others!
December 27, 2018
Google Public Storage Marisa Hernandez
Brandii was so helpful in choosing the right storage space for me. She listened to my concerns and answered all of my questions! I will recommend this location to my friends and family in the near future
December 26, 2018
Google Public Storage Mitchell Smith
Tiffany was very informative. She provided us with great service and education. Highly recommend seeing her.
December 19, 2018
Google Public Storage Alan Skinner
Tiffany was very thoughtful and thorough with helping me with obtaining a unit for my needs. Highly recommend this storage facility.
December 2, 2018
Google Public Storage Mark Youngblood
Good value, Tiffany was very helpful.
November 30, 2018
Google Public Storage B. S.
November 1, 2018
Google Public Storage Lizzy S
Tiffany is knowledgeable, helpful, polite and friendly. Top notch customer service. Thank you. Highly recommend this place. Keep up the good work.
October 29, 2018
Google Public Storage Cheryl Trim
Ooops......The Front Gate Has Been Busted For More Than 5 Days Now & Counting After My First Review.
October 23, 2018
Google Public Storage LeDene Lewis
Let me just say: Rita, you are THE MODEL of customer service! You stayed to serve me despite my arriving just 5 mins before you were to close and despite a family member waiting in the parking lot to pick you up for a family celebration. Not ONCE did you rush the process or make me to feel I was an imposition -- on a Sunday yet. Thanks!!!
October 11, 2018
Google Public Storage yousef karkar
Tiffany was great 5 stars service for sure!
September 19, 2018
Google Public Storage Papa Des
Great service from Tiffany
September 14, 2018
Google Public Storage Anthony Salinger
Rita the relief manager was phenomenal in moving me in thank you so much!
September 5, 2018
Google Public Storage Cassandra Latzman
Tiffany made it easy to sign up for a new storage unit. She was incredibly helpful, knowledgeable, and friendly. The prices seem very fair- overall I'm very satisfied that I am now leasing a unit here.
September 4, 2018
Google Public Storage Maggie Bau
Great place if you need a storage place.
August 31, 2018
Google Public Storage Alli Smith
I rented a temperature controlled unit from this location for just over a year. From the time I moved in and throughout the duration of my rental, the property management team exceeded excellence in customer service. I moved out today and Tiffany, was amazing!!! Super helpful and friendly. If I ever need extra storage space again, I will definitely be contacting this company and location again! Thanks Public Storage! Thank you Tiffany!!
August 27, 2018
Google Public Storage John
Very impressed by clean, safe environment. Had a great office experience with Raj! 👍
August 21, 2018
Google Public Storage George Culp
Tiffany was great
August 15, 2018
Google Public Storage Beverly Dillard
August 10, 2018
Google Public Storage Doug P
Daniel was very helpful and did a great job. Highly recommend this place
August 4, 2018
Google Public Storage Arturo Saenz
Tiffany explained everything very clearly and was very helpful. Storage unit looked very clean.
July 31, 2018
Google Public Storage Mark Thompson
Awesome service!
July 31, 2018
Google Public Storage Shaun Morton (The Wrong Shaun)
Had a unit for over a year and everything felt very secure. Very helpful staff and long hours for access. Positive experience overall.
July 27, 2018
Google Public Storage michele wisienski
Met friend and she was satisfied. I wasn't.
July 27, 2018
Google Public Storage robert maciejewski
Great staff! Very clean and super helpful! Would recommend to anyone if need in storage!
July 21, 2018
Google Public Storage Tony Evans
Service was great!!! Tiffany was more than knowledgeable!!!
July 20, 2018
Google Public Storage Matt Kelly
Scammers.
July 20, 2018
Google Public Storage Sandy Kasprowicz
Tiffany very helpfully & friendly
July 19, 2018
Google Public Storage karen mormando
Tiffany, at the Plymouth Rd. location in Livonia, is outstanding in her service. Extremely helpful. She actually shoveled snow away from the entrance to my units this winter to make it easier to access. Now that's great service!
July 14, 2018
Google Public Storage Jennifer Jones
Tiffany was so friendly and very informative. They were quick to help with any questions I had. I would highly recommend using them for storage.
July 4, 2018
Google Public Storage O. Lavelle Gardiner
Tiffany was a great help
June 22, 2018
Google Public Storage V B (Kat)
Busy truck driver extremely satisfied!!! I’m an out of state transplant to this area and was very pleased to find extremely helpful staff (thank you Tiffany and Dennis) for helping me out! I was running behind on a run and these fine folks kept in contact with me and even offered to stay late until I could be there to obtain a unit! Being towards the end of the month I was inherently grateful for their kindness and top notch customer service (and I wasn’t even a customer...yet)!! Thank you Public storage of Livonia.... you had just what I needed!!! Y’all rock!
May 20, 2018
Google Public Storage Kathryn
Tiffany was great.
May 18, 2018
Google Public Storage Jim Coleman
Kari did a great job and was very pleasant to work with, Great Job!!!!
May 9, 2018
Google Public Storage Colleen Markey
Was very pleased with how I was treated by Tiffany. She was very professional and very pleasant. Would do business again if I need a storage unit.
May 7, 2018
Google Public Storage Maurice Barrett
Tiffany is very helpful. Also gave me great customer service.
May 7, 2018
Google Public Storage M W
Tiffany was great got me in and out in no time
May 6, 2018
Google Public Storage Catherine Couts
The nicest employees
May 2, 2018
Google Public Storage Lysa Kowalik
I am a very busy person and needed a quick place that was affordable and with no nonsense. I had the pleasure of dealing with Kari at the front counter and she provided me with a great rate(better than the 3 other places I called) and fantastic customer service! I was in and out and on my way! :-)
May 1, 2018
Google Public Storage fefe plair
Tiffany was great...!!!
April 30, 2018
Google Public Storage Dawne Mcguire
Talked with tiffany today, had such a pleasant experience with her very friendly and fast service
April 29, 2018
Google Public Storage Andrea Wilson
I wholeheartedly appreciate the customer service that Tiffany gave me today ...I would recommend everyone to ask for her she knows her job well and breaks it down to the core... Thanks Tiffany you rock😘😘
April 28, 2018
Google Public Storage Jahsura Ahmedu
Grate experience
April 25, 2018
Google Public Storage CORLIE GRIFFITH
Great staff and Service
April 21, 2018
Google Public Storage tom yura
I wish I could give them a negative rating. This company will randomly charge you more as soon as similar units fill up. I’ve never had a hotel decide to charge me more while I was staying there. They know that you don’t want to rent a van and move to another unit. I did and save $100 per months for a place that raises everyone’s rates 5% every 3 years. Very Fair. Go to America’s budget storage on joy rd in canton. They are way better.
April 2, 2018
Google Public Storage Elizabeth Kolasinski
My initial experience with this property has been outstanding. The manager at the property Chris has been great. Then one day I came in and there was a young women by the name Tiffany and things went south. She was rude, unhelpful, did not seem like she knew what she was doing. After 5 months the main office without notice raised my fee from $196.00 to $235.00. When I asked for the reason for this raise I was told competitive pricing. I priced their units at other locations and storage under different names. Nobody rented this unit for this high price. The highest price was $210.00. I would not recommend Public Storage to anyone who doesn't like unpleasant surprises. They are price gauging and taking addvantag of their customers. They had my e-mail address and my phone number and nobody informed me about their price increase. When I contacted their main office they showed no concern and did not even offer an apology. Shame on you Public Storage. I would never recommend your services to anyone.
March 23, 2018
Google Public Storage Noah Garry
Tiffany was very helpful made sure I had everything I needed. Explain thoroughly of everything and definitely enjoyed my service today :)
March 22, 2018
Google Public Storage Tatianna Velez
I have spent a frustrating three days aimlessly calling a few places, desperately trying to find a storage unit during a slightly unexpected move. Despite being a little farther from home Public Storage gets my business and I'll recommend this location to anyone I know based on Daniel's customer service alone. He really personalized the storage unit renting experience. Other places I called, their phone etiquette was just an over rehearsed sales pitch and I felt like dollar signs to them. Daniel was very thorough in explaining all of the storage options. When I came in to see the unit he spoke to me like an old friend, somewhere between professional and still casual enough to be talking to a human being and not a sales robot. He also responded to my moving desperation with kindness and empathy instead of rushing me through the signing process which I greatly appreciated. Moving isn't always a magical experience. This place is affordable, secure, well maintained, and you won't get service like this elsewhere. Thanks a Bunch.
March 19, 2018
Google Public Storage Brandon Sprague
Now gets one star cuz she had the nerve to call and question my review my first review was 2 stars do to understand expected expenses like insurance and a special lock that was required and I was not told till on site.
March 18, 2018
Public Storage Catherine Couts
How do I pay my rent for the storage unit on line
March 14, 2018
Google Public Storage Alysha D'Agnolo
March 11, 2018
Google Public Storage Emily Ellis
Very friendly and clean accommodations!
March 10, 2018
Google Public Storage Lynn Morris
Very welcoming and helpful. Tiffany offered many options and suggestions. Thank you I will visit again based on my experience
March 9, 2018
Google Public Storage Dale Spiewak
Tiffany was professional and polite, she went out of her way, above and beyond to explain any questions I had. She made a difficult situation easy to complete. If more people had her attitude about doing a job, the world would be a much better place. Tiffany thank you again and I look forward to doing business with you again in the future. I can only hope that they keep you at my Livonia, Michigan location.
February 16, 2018
Google Public Storage Robert Stoops
Vary helpful and caring to my needs.
February 16, 2018
Google Public Storage Sabrina Stoops
Tiffany was great help when we came in this morning. She quickly got my fiance and I set up with our storage unit which we were worried about because it was last minute. I would deffintley recommend this stage facility
February 5, 2018
Public Storage Sean Wilson
Is the storage area open 24 hrs?
January 31, 2018
Google Public Storage Jamie Waters
Love it! Thank you for reminding me about paying my bill on time!! Tiffany is amazing!!! Thank you!
January 11, 2018
Public Storage Catherine Couts
Can you pay with a credit card or debit card over the phone
January 9, 2018
Public Storage Catherine Couts
Can bill be paid over phone with credit or debit card
December 4, 2017
Google Public Storage Tariq Farooqui
Kimberly was great in helping sort out everything, made it a very easy transition...she was a delight to talk to. People like her make everything palatable.
November 30, 2017
Public Storage Jen Treece
Severely disappointed in Public Storage...our unit has leaked twice getting our stuff wet both times. Attempted to call to have insurance pay for our damaged belongings after the first leak. No response! Then we went to get our Christmas decorations out and all our stuff was wet again, after we were told the leak was fixed. The district manager refuses to call us back. Then we get a call from the regular manager stating there is no water in our unit. So they accessed our unit with our belongings in it with the key left to only be used to have our unit repaired without our approval! I’m beyond disappointed! DO NOT USE THIS STORAGE FACILITY!!! NOT SECURE!! POOR COMMUNICATION!!
November 5, 2017
Google Public Storage Serina Johnson
Chris is a great manager he took time to help with all my problems n concern. Chris is the person to go he will make sure satisfied.
October 9, 2017
Google Public Storage Bill King
October 3, 2017
Google Public Storage Alicia Otero
Chris is super rad!!
September 30, 2017
Google Public Storage Amanda Morone
Very nice facility. Chris was extremely helpful!
July 31, 2017
Google Public Storage Julie Aebig
Destinee is amazing! Great facility, easy to work with, clear expectations! Highly recommend this place!
June 30, 2017
Google Public Storage Tamecca Hannah
Chris provided the best customer service ever!
May 7, 2017
Google Public Storage lisa Szanto
great location, very clean. The property manager, Jessica, is very friendly and helpful. I would recommend this location to a friend.
April 25, 2017
Google Public Storage Brian Jewell
Such an awesome place! Great Customer Service (Jessica is the bomb)! All of the units are so spacious and very well maintained. So glad we chose to store our stuff at this location. I will definitely recommend this place to my friends!
February 7, 2017
Google Public Storage Dennis M
Clean lot and units.
February 4, 2017
Google Public Storage Timmy Lee
Jessica is wonderful. Very helpful and professional. Highly recommend.
January 31, 2017
Google Public Storage Harold Bowman
Jessica was very nice and knowledgeable of all duties and services!
January 15, 2017
Public Storage Rachel Wright
December 20, 2016
Google Public Storage Denise Lytle
I was very pleased with the staff at this location, she was very pleasant , nice and kind, she was very helpful. :-)
December 14, 2016
Google Public Storage John Blackman
Kelley was professional and very friendly!!!!
December 6, 2016
Google Public Storage Crystal Clear
I absolutely love Kimberly & Rachel! Very professional, yet personal.
November 22, 2016
Google Public Storage Deon Evans
On November 19, of this year, I visited a Public Storage in Livonia, Mi on Plymouth Rd., inquiring about some storage space and I must say that I was extremely impressed with the services provided to me by a Ms. D'Andrea. Not only was she very helpful with assisting me in making sure that I did not make the mistake of renting what would have been too small of a space, but was very patient when going over all of the paperwork. Thanks Public Storage for such a great experience
November 13, 2016
Google Public Storage Jackie Smithson
Amazing customer service!!!! Kelley was awesome!!!
November 4, 2016
Google Public Storage Lakeshore Rickman
October 22, 2016
Google Public Storage Latrice Wright
very helpful & friendly
October 14, 2016
Google Public Storage Amanda Edick
This was a very easy experience thanks to Kelley who really made the process go smooth.Great facilities..very clean.
October 9, 2016
Google Public Storage Tom Anderson
Awesome service by the manager there, Kelley. I will definitely recommend this facility to friends and family.
October 9, 2016
Google Public Storage Veronica Wilson
Kelley is awesome!! Great customer service!!!
September 10, 2016
Google Public Storage Shane Fielder
The manager at this location, Kelley, goes above and beyond for her customers. Everytime I come in here to make a payment she is all smiles and talks to me like I'm a friend...not just another person making their payment. Keep up the great work Kelley.
September 10, 2016
Google Public Storage Julie Black
Kelley was so nice and friendly even tho she looked like she had a rough day. Great service! Thank you.
August 17, 2016
Google Public Storage Anntoinette Banks
I had great service, this company is highly recommended and I love the promotion I received of $1 for the 1st month of storage. Great idea and great customer service provided by Kelley...
July 16, 2016
Google Public Storage David Stapleton
Great Products, Great Service and most importantly Great staff. Jessica Was so helpfully and caring. She made me feel like so well taken care of and made sure that I had the right Unit for what I needed. She listen and took what was important to me and put me in a unit that I am 100% comfortable with. I wish all companies had employees like Jessica. She made the whole process quick and easy without taking any short cuts and truly cared about what I was looking for. The Public Storage in Livonia is A+++++++++. The units are clean and easy to get to and pricing is very fair and the communication is second to none. If you are looking for a storage unit, look no further. You're going to get a great unit at a great price (First month is only $1!) the staff is amazing and the location is perfect and easy to get to and in and out with any size vehicle. Please give them a call or go visit them if you're in the market for a storage unit. I promise you won't be sorry. And Jessica; Thank you so much for your time, knowledge and actually caring about my needs. I have no doubt I will be doing business with you for a long time. A++++++++++++
July 5, 2016
Google Public Storage abbie McIntyre
June 29, 2016
Google Public Storage phantom1539
Kimberly was so friendly and prompt in telling/showing me everything I needed to rent this unit. Its also a great location and I appreciate that my unit is indoors.
June 6, 2016
Google Public Storage Deanna Williams
I've had units since October 2015. I didn't give a review until now!!! Thanks Kelley for doing the extra to take cake of your guest!!! Thus is a well kept and safe location.
May 28, 2016
Google Public Storage Joe Churgin
Kelley had mw covered.....nice work
May 20, 2016
Google Public Storage Bouncing All Around
I have 2 units with Public Storage and I'm proud to say that I wouldn't consider going anywhere else. I had referred a friend who was looking for storage space, and when we got up there, we was helped by Kelly. At first my friend was kind of skeptical about renting. But not only did Kelly help her find the perfect unit, but for the right price. We both where very pleased. Thanks Kelly, and thank you Public Storage Of Livonia.
May 2, 2016
Google Public Storage THOMAS MORELLI
Kelley was awesome!!! She worked with us to find the right price for the right storage unit!
April 14, 2016
Google Public Storage Gabriel
Clean unit, well maintained property, Kelly was very thorough, and professional while opening my account. THANKS!
March 30, 2016
Google Public Storage Bouke van Zinderen
Great customer service. The manager on duty Pam was very clear and explained the entire procedure very thoroughly. Would recommend this location to anyone.
March 14, 2016
Google Public Storage J J MAGDA
Amanda at the Plymouth Road Livonia location and Brittany at the Haggerty Road Canton location will both excellent.
March 13, 2016
Google Public Storage Dayv Scharf
March 9, 2016
Public Storage Christina Christie
February 19, 2016
Google Public Storage Cyndi Servoss
I was very surprised at the great customer service I received from amanda. She was very friendly and professional. She made me feel at ease with my decision to use a storage unit.
February 15, 2016
Google Public Storage Thomas Caruana
Came in to make a payment for my uncle, was treated great! Thanks Falon if I ever need storage this is where I will be going.
January 23, 2016
Google Public Storage Karen Luttermoser
Super clean inside and out! Falon and Brittany are a great team and adorable!! Great renting experience.
December 30, 2015
Google Public Storage Brad Speck
Just left the facility and worked with an employee named Brittany. She was extremely helpful and professional. She helped me complete the paperwork transaction I was there for and made the process seamless. The building was clean and organized. I would recommend this facility and this employee to anyone in need of storage services.
December 10, 2015
Google Public Storage debbie dan
Very professional and nice service was great.
December 3, 2015
Google Public Storage Dwight Lewis
I was looking for a box big enough to mail off christmas toys for my dad, Falon and Jillian were awesome associates. These young ladies greeted me so warmly when I entered the building. Very very friendly and helpful. Falon even helped me put my items back in my car. Wished me a safe and happy holiday. I wish everyone would provide professional courtesy. Thank you ladies! Deborah H.
November 16, 2015
Google Public Storage Carlos Fortson
Fallon is the best easy to talk to and she explained every thing completely.Units are well lighted and secure. Couldn't be happier with my decision to go to public storage.
September 12, 2015
Google Public Storage Tristan Collier
Great service!
September 12, 2015
Google Public Storage James Collier
Great service!!!!!!!
August 30, 2015
Google Public Storage Gina Hamilton
Falon is super nice and explained how everything worked.
August 27, 2015
Google Public Storage John Emerson
very nice place, falon was very helpful I would highly recommend for storage needs!
July 28, 2015
Google Public Storage kimberly johnson
first time storing Falon was great. facility was clean
July 16, 2015
Google Public Storage Sherri Beaver
Falcon is a people person who takes pride in her job by clarifying any questions or concerns you may have. Even though my unit is not at this location, I enjoy the friendly experience when I come here to pay. Then, I don't feel as bad giving up my money when paying storage rent when I see smiling faces! Keep up the good work!
July 11, 2015
Google Public Storage Greg Kotrys
Falon was very friendly, helpful and knowledgeable. The facility is kept very clean and well maintained. Security is high. All and all it has been a good experience. The only reason it didn't get a five was the high monthly fee's and the one time administration charge which is just crazy. I don't charge my customers an additional fee because my employees served them. The first month special certainly helped, I'm just glad I don't need to store my things for longer then two months.
June 24, 2015
Google Public Storage Rita Simmons
Falon was great. She went over the storage rental process with me and explained everything which made me chose this facility over others.
June 20, 2015
Google Public Storage gina white
very friendly and helpful staff. would totally recommend that facility to everyone
May 28, 2015
Google Public Storage Bruce Hull
I would highly recommend your storage facility. It is veryclean and well lit. Falon was very friendly and helpful in explaining my options. Sincerely B. Hull
May 27, 2015
Google Public Storage Jim Boos
Very Professional and Helpful. Offered several options, and placed me in a unit that is right for my needs.
May 26, 2015
Google Public Storage Emily Cain
Went in to find out about renting a unit and was very pleased with the help that i was given. Falon was very helpful and a pleasure to deal with. Would definitely recommend this store.
April 21, 2015
Google Public Storage Holly Demery
Went in to make a payment, Falon assisted me. She was very friendly and attentive.
March 13, 2015
Google Public Storage Chanell Wade
From the moment I made the online reservation, the property manager, Falon, was very attentive and helpful. When I went in to secure the unit, she was very knowledgeable, friendly and very helpful. This is my 3rd time using this facility and every time, the customer service is superb.
February 26, 2015
Google Public Storage Danielle Pettas
Im sorry Im 2 days late but Falon is the best! She is very nice and knowledgable about her job and she enjoys it!!!!
February 21, 2015
Google Public Storage Tiffany Johnson
I came in today looking to price a storage unit and the manger there, Falon was very helpful. She made sure to find out what I was storing so I would not get the wrong size unit. So when I do decide to buy I will be going back to the Public Storage on plymouth!
February 20, 2015
Google Public Storage Joe Hay
The property manager there named Falon was one of the nicest people I have ever met. She was very knowledgeable. I was there under no so ideal circumstances paying a late bill. And she made me feel very comfortable and at ease. I came into the store all upset and left with a smile on my face. You need more employees like her. Nicole K. Cogswell
January 29, 2015
Google Public Storage Peter Essig
Have rented a unit for over 10 years. During that time, have never had any issues. The staff has always been friendly, polite, and helpful. My latest contact, with Craig, has been a perfect example. He has helped me with my access code, lock, and provided useful advice about storage and moving. I have also used their automatic payment options, and they have assisted with that, too. Their backup contact information in case of emergency also works properly. This has been an excellent, long-term experience.
December 26, 2014
Google Public Storage IAM HE
I have been at this facility for years and Rich is always available to help. He does a fantastic job. I would recommend this facility.-Vernon
December 16, 2014
Google Public Storage Debra Gavin
I have been renting at public storage for years, about (4), & I must say I prefer this facility compared to other storage companies. I like the specials they have ($1). There is something different about this place. I rather rent here and will tell others about how nice it is and reasonable. Even though I have had some problems paying on time, things have been worked out with the facility. I find the staff Rich and Lushawn to be friendly, helpful, and showed concerns about my problems. Rich has been very helpful for the years I have been here. My family and friends have met him and enjoyed talking to him. I am currently sharing the unit with Pearce Gunn who also likes this storage unit.
November 19, 2014
Google Public Storage Andrew St
Needed a storage unit fast and have rented from Public Storage before in the past. Always a good experience. This time was no exception. I called the number and was surprised when a real person picked up ( Jessika...with a K) and answered, instead of getting an automated system or transferred to call center. She was polite, friendly and knew her business. I was there in an hour, and she showed me the unit, signed me up and I was out the door in no time. Prompt, professional, friendly service. Nice to know it's still out there.
November 7, 2014
Google Public Storage Anne Falk
At a very difficult time in my life prior to my divorce, Lushawn was a kind and wonderful person who helped me get checked into my storage unit. When I visited the unit during a time she was working, she called out the door to me to inquire as to how I was doing. She is very caring and considerate. Rich was very helpful on a busy moving day to quickly and efficiently get me checked out of my 2 units. I highly recommend this Public Storage location and if the other employees are even half as helpful as Lushawn and Rich were, it is the BEST storage place in Michigan, I am sure!! May the good Lord bless you richly, Lushawn and Rich for all of your help, care and concern!!
October 15, 2014
Google Public Storage Brendan Porter
Very good service with lushawn
September 15, 2014
Google Public Storage Kerri Ann
This is a great storage place! Very friendly staff. Rich and Craig are very nice and helpful. The grounds are clean and our unit is also clean. Their number pad at the gate is easy to use and at the right height so you dont have to get out of the car, it's also nice that when you leave the gate automatically opens. I would highly recommend this public storage !! :-D
September 14, 2014
Google Public Storage Elleen Seaborn
I give the livonia public storage a 10 + Lushawn and Rich are the best. Keep up the good work.
September 10, 2014
Google Public Storage kamil haddad
I have been at public storage for a year in a half, by far this is the best storage place ever, lushawn is wonderful with cust service, her beautiful smile brightens anybody's day, very clean storage place I would recommend anyone to this public storage.
August 20, 2014
Google Public Storage Dan Duquet
Just rented 2 days ago, very happy with service and highly recommend. ,The person I dealt with (Lushawn) was very helpful & pleasant. Site is well maintained and clean.
August 8, 2014
Google Public Storage Kamil Haddad
Very very great service.. Use this storage location for all my needed events. Rich and Lushawn are the 2 I was associated with and they are absolutely wonderful.. Recommend this place to anyone!!
August 6, 2014
Google Public Storage Jim Molner
Ive stored at this location for 3 years friendly staff very knowledable to storage needs lushawn is very nice when i come in,the property is always clean would recommend this storage facility to anyone.
July 8, 2014
Google Public Storage Cassandra Coakley
Lushawn had good customer and is very nice I would recommend this public storage to anyone.
July 2, 2014
Google Public Storage Barbara Coapman
As an out-of-state renter, my experience at this facility has been excellent. My only contact has been Rich who is very informative and understanding. On a recent visit, the lighting was out in the area of my unit. He not only provided a flashlight but he held it while I moved some larger items out. He also helped put these items in my vehicle. I highly recommend this facility.
June 26, 2014
Google Public Storage Amanda Gonzalez
I had a wonderful experience when I came in to switch occupants on the lease Lushawn was very nice. I enjoyed talking to Rich on the phone multiple times he is a great sales person.
June 8, 2014
Google Public Storage Russell Savageau
Always good
May 27, 2014
Google Public Storage Matthew Shileikis
Good customer service lushawn was great
April 30, 2014
Google Public Storage greg cooper
Lushawn was super friendly. Highly recommend.
March 30, 2014
Google Public Storage Tommaso Mainella
We have used this public storage for 10 years now and have never had a bad experience. The staff is always great to work with. Rich especially seems like he has everything under control over there. Another plus is that the public storage is in close proximity to my work, even if it wasn't it is worth driving a few extra miles
March 30, 2014
Google Public Storage Jacob Porter
Very helpful service by the staff. I can't remember the spelling of the staff member's name but Lushun (?) Was very helpful and answered all of my questions. Very respectful of my needs and went above and beyond to make sure I was satisfied.
March 30, 2014
Google Public Storage zmczmc90
Richard is very helpful and nice
March 30, 2014
Google Public Storage John Dzbanski
Rich was very helpful
March 27, 2014
Google Public Storage Stephen Venable
Great place. Snow was clear in lot all winter and is always a breeze to get in and out. Rich is always a great help and good to talk to when I had any questions.
March 17, 2014
Google Public Storage Kelly C
Lushawn was very helpful and met my every need.
March 11, 2014
Google Public Storage Melvin Hies
Extremely professional staff I have had several difficulty experiences but thanks to Lushun and Rich my situation was eliminated. I have use public storage in the past and all give good service BUT, the public storage in Livonia is the one I would recommend hands down. The overall service there is phenomenal as I stated Lushun and Rich are the BEST, I LIKE TO THANK YOU BOTH FOR ALL YOUR HELP. One satisfy customer
March 11, 2014
Google Public Storage nathan mahaffey
This place rocks best store ever Rich and Lushawn are very good customer service agents would love to rate this place 10 stars.
March 5, 2014
Google Public Storage Mitchell Van Dress
I have been at this location for over 10 years and have known Rich most of that time. He does a great job and what a great guy. He has made my life much easier. When I have a special request, he tries his best to find a solution. Public Storage is the Cadillac in the industry. I heartily recommend this facility.
February 25, 2014
Google Public Storage Bert McLain
Good service. Friendly staff. Lushawn is "A - OK"!
February 25, 2014
Google Public Storage Casmere Godwin
Lushawn was great!!! Help after office hours
January 15, 2014
Google Public Storage brian beaty
Lushawn was great
January 8, 2014
Google Public Storage Richard Cooper
Very friendly & clean. LuShawn is very helpful & I would recommend the Livonia Plymouth storge to everyone.
September 27, 2013
Google Public Storage Jerre jett
Been here since the 90's, Cleanest storage around by far. Has camera's, well lit, cylinder locks and best of all excellent service
June 28, 2013
Google Public Storage Matthew Potter
March 29, 2013
Google Public Storage Allen Runkis
Excellent service. Storage area was very clean and dry. After one to two years in storage, everything was still in the same condition as when I first stored it.