Laura was so patient and extremely helpful to me! She made reserving my unit very easy without any complications! I recommend that if you have a choice of a representative to work with, you request Laura!
Thank you, Laura!! :))
This is my second time using Pubic Storage in Linden, MI. The facility is clean and easily accessible. Laura was awesome to work with. I highly recommend Public Storage in Linden.
Kelly is very helpful, clean parking spots with plenty of space.
Made an appointment to look at outdoor parking spots for my trailer today at the Linden Public Storage facility. Met with Laura who showed me the layout of the facility, gave me a map and allowed me through the gate to choose among the available spots. She spent considerable time with me answering all of my questions and worked with me to complete a reservation I had started online with my phone. Laura was polite, professional and pressure free. The facility was immaculate and it was obvious how organized everything is. I got the distinct impression that she takes pride in the facility - how it looks and how it’s run. She represents the company very well. Thank you Laura for your help, answering my questions and making the experience pleasant.
We just started going to Public when we bought our RV and Laura was the one to help us I can’t say enough great things about her!! She was absolutely incredible to work with and made us feel at ease leaving our personal items there!!
Kelly was very helpful in getting me set up with a spot to store my trailer. Without a doubt one of the best customer service person I have ever delt with.
Laura is fantastic and a dream to work with. Thank you Laura
Michael Nranian
Erica did her best to get me into a outdoor storage space. However, the advertised 12'x40' space is only 10 feet wide and has a utility pole in the rear that takes at least 2 feet away. I requested a price reduction for the inaccurate dimensions but have not had a reply from Public Storage.
THE PEOPLE THERE ARE GREAT TO WORK WITH. HAVE HAD NO PROBLEMS SINCE I'VE RENTED THERE. ALOT OF OTHER STORAGE RENTALS I'VE BEEN RENTING IN THE PAST GIVE YOU A SO CALLED GOOD DEAL, THEN ONCE YOU MOVE EVERYTHING IN THEY GO UP 40-80% DON'T BE FOOLED. THIS PLACE OF PUBLIC STORAGE IS GOOD.
Had a great experience working with Laura at this location.
Throughout our experience as customers over the years, Laura and her staff have shown themselves to be helpful, knowledgeable, and experienced. We recommend them with confidence.
Ask for Ericka, she can pass the buck with the best of em!
My Grandfather Gerald Loviska has rented from this location for over a year. Laura has always been very helpful and deserves a five star rating. The units are clean and the staff is friendly!
Laura in the office was very helpful and made our storage rental onboarding very pleasant.
I had been looking at several options for storage. I went with this facility due to the ease of renting and the price point. Laura absolutely made my choice easy. She went way above expectations to help me!!! Definitely made the right choice!!
We were shopping around for a new storage unit place and came across this one. Laura was very kind and professional and we will most likely make the switch here just for her!
Local agent (Linden, Michigan) was very helpful and professional, helping to move my RV lot space.
Laura was here Sunday got me a unit she’s the bomb diggity
Service was good and Kelly was great!
Kelly was amazing! Nice and helpful
Laura was a pleasure to work with. This review is for her.
Storage facilities were clean and professionally run. Staff was very accommodating and helpful, particularly Laura. Highly recommended!!!
My wife and I just recently moved into the area. It was great to be able to locate a safe, secure storage lot for our trailer, so close to our new home.
Laura was so very helpful and informative. Friendly and professional are just two words that come to mind. Customer service is obviously a high priority for this company.
We think this is the beginning of a great friendship!
I have had the best customer service in my life from the office people at Public Storage. They are Caring and so helpful with my situation of my family. I was lost with how to handle the storage unit. Laura was great at suggestions in order for me to find help. I don't know what I would have done without her! Thank you so much Laura.
Laura was outstanding. Was very helpful. The storage unit was very secure. Never had any issues.
Laura helped us out today with getting into our unit that had been locked for some time. Very good to work with. Great customer service.
Laura gave great service awesome!
Laura was so helpful when I came in and asked questions about unit pricing! Fantastic customer service, i highly recommend coming here!
Laura at the Linden, MI location was incredibly helpful in identifying our needs. The service was beyond and above what would be expected. Thank you Laura!
ALEX is always great at answering all my questions and explaining everything! Glad to have help.
Clean facility and amazing prices!
Staff are super friendly and helpful:)
Old reviews primarily before significant increases from new ownership. Long time renter here, hated seeing this happen.
Since purchase, by major corporation, nothing but increases, culminating with a huge one this month.
Shop around for fair pricing. Sad to see this nice Linden site go to a large corporation only to do this to it.
Laura and Alex are amazing
Update 3/8/2024: Public Storage was able to reduce the $80 down to $64 for the next three months. I do appreciate a company that takes care of returning customers. Hopefully I am able to keep the rate lower past three months. This place was ok under Simply Storage. For a 10x30 parking space I was paying $45 which shot yup to $65. Still cheaper than most places. Just received an email stating it’ll now be $80 for the same spot.
Great Customer service, Laura is outstanding in her job.
Have never had any issues. Have always been treated great
at the Linden storage facility.
Great and friendly service and clean.
Alex was amazing and made my rental process so smooth and very happy with service provided
Alex was so helpful and made the move in process as easy as the comfort of my own home with phone assistance and a computer very nice and professional customer service
Alex at the front desk was very wonderfully to answer my questions in the vermin policies! Great facility!
Went to my storage unit last night and wasn't able to gain access. Hard to find a human but finally did, only to find out that there gate was broken and I am s.o.l. nothing they can do. No on call person to help me no resolution until someone decides to call me back withinba 72 hr period.
Unacceptable!
Do not rent here . Faulty equipment no access and they don't care !!!
The staff are the best part of this storage facility! They actually care about you and will help you out the best that they can!
Alex was amazing help and good customer service Nd thank you for all the wprk you did with desert angels over the years
The employees are the best
Laura and Alex are the greatest. Very knowledgeable
I've had my storage here for about 2 years now. The staff is super helpful, nice, and they keep a clean safe place for your belongings! Awesome place overall! 🙂
Alex was very kind and respectful. He helped me with my storage unit very efficiently.
When it comes to providing outstanding customer service, Alex at Simply Self Storage goes above and beyond. With a warm smile and friendly demeanor, he creates a welcoming environment for every customer who walks through the door. Alex possesses extensive knowledge about the storage facility, ensuring that customers receive accurate information and guidance tailored to their unique needs. Whether it's helping a first-time renter select the perfect unit size or assisting with any concerns during the move-in process, Alex's expertise is truly invaluable. Not only does he excel in his role as an employee, but Alex also genuinely cares about his customers. He takes the time to listen attentively and empathetically address any questions or issues they may have. His dedication to ensuring customer satisfaction is evident in every interaction.
Had awesome staff and clean storage lockers
Alex and Laura are amazing. 10/10 would recommend.
affordable prices and great service
Excellent customer service!
Always helpful!
Deb in Fenton was great I look forward to doing business
Alex provided me with great service. I recommend!
Alex are Laura were very helpful! I definitely recommend this place for any of your storage needs!
Alex provided amazing service !
Alex Treated me with the most respect and had all the answers to my questions
Friendly, helpful and easy to work with. Highly recommend
I received speedy and excellent service from Alex at the front desk . He was very knowledgeable and such an HOOT!!! I HIGHLY recommend Simply Self Storage anyone who’s looking for a reliable/ tidy storage company!
Very friendly people! Very clean units!
Received EXCELLENT customer service from Alex at the Linden, MI rental location. He is very knowledgeable and answered all of the questions we had. He has a great positive attitude and was a pleasure to work with. He went above and beyond to assist us. Keep up the good work Alex!
Not a fan - Advertised $39 mth storage for a 5X10 unit and get charged $60 the first month. When I called they said there is nothing they could do. Read the fine print with this company folks!!
Stopped in to see the facilities. Alex explained what they offer and what the pricing is.I am glad I came here it is as nice as everyone says. Alex is a superstar for his understanding of my needs.
We’ve had a good experience storing our things here!
They are absolutely fantastic and are very friendly they will help with all your storage needs
Simply self storage is where it's at. Great people, very secure facilities!
Beautiful atmosphere very inviting, Alex went above and beyond with his hospitality and knowledge. A very memorable experience for myself and the family.
Very good service and nice people
Awesome Facility, would Recommend over any other locations because of caring and welcoming staff!
staff is very friendly and knowledgeable!!!!! very nice people
Best customer service! Alex really cares and is very knowledgeable about the business. I will definitely recommend to others
We have received excellent customer service.
Alex helped answer every question I had about the company and billing process. It’s really the service that’s actually helped me remember his name! Normally, you’ll go to a business and if you’re not a regular you won’t know peoples names yet or even care to! This was my first time going in to Simply Self-Storage and I was sure to remember his name. Extremely helpful, extremely knowledgeable, and very kind.
Amazing service and excellent staff
Up until today I have had 5 storage units with Simply Self Storage. They have been very kind to me. The experience has been excellent and I highly recommend them to anyone that needs a storage unit.
Excellent service! Staff was friendly and provided great customer service. I’ll use them again!
Only needed a small unit while selling my home to hide the unsightly boxes for showings. I was impressed with how much space I got for the price! No other storage place could compete with that. I only left because the location was not near where I was moving to or I would have stayed. The premise was always well kept, I didn’t have any issues with water, snow or critters. I kept a broom in my unit to make it easy to sweep out before turning my keys in. Never had issues with the gates either! So many places do! Would use this place again if I was back in the area.
Very friendly and helpful
Thank you!
love this storage space! Alex and Laura were so kind and helpful. They made the process so easy!
Nice property and good rates. Alex was really helpful.
This is the best storage facility when it comes to safety and security. Alex and Laura are the best!!!
Very polite and positive staff
Been using them for about 2 yrs now very happy.
Alex was so helpful and friendly, he showed me all my options and made the whole process so easy! The whole staff was so nice and the storage unit I rented was clean and ready to move my things in. I would highly recommend Simply Self Storage in Linden!
I spoke on the phone with Ander Kattoula and he was very patient and respectful! He was also very nice and friendly :)
This place has above and beyond service! I called and they were able to help me out efficiently. They explained everything that they had thoroughly. The guy I spoke to was very nice. I recommend this place if you’re looking for storage!!
The customer service here is amazing. Alex and Laura were especially helpful! Their prices are also extremely affordable and they have incredible promotions!
very nice employees and the facility was very clean
great management and clean facility
Well maintained and awesome management
Super friendly and helpful staff nice facility. Thank you for your help today Laura
Very nice & understanding staff. A perfect 🥰 place to keep your stuff. Low prices too