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Public Storage Self-Storage Units at 4040 Lapeer Road, Auburn Hills, MI
Address
4040 Lapeer Road
Auburn Hills,
MI
48326
Full Service Kiosk Available
Office Hours
Mon-Sun Self Service - online & on-site eRental
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Office Hours
Mon-Sun Self Service - online & on-site eRental
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
-
5'x5'Online only price$ 37/moSmall 5'x5'- Outside unit
- Drive-up access
$ 37/mo $50Best Price LabelHurry! -
5'x5'Online only price$ 45/moSmall 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 45/mo $59Best Price LabelHurry! -
5'x10'Online only price$ 54/mo
Small 5'x10'- Outside unit
- Drive-up access
$ 54/mo $72Best Price Label
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5'x15'Online only price$ 72/moMedium 5'x15'- Outside unit
- Drive-up access
$ 72/mo $96Best Price Label2 units left! -
10'x10'Online only price$ 121/moMedium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 121/mo $162Best Price Label2 units left! -
10'x15'Online only price$ 121/moLarge 10'x15'- Outside unit
- Drive-up access
$ 121/mo $161Best Price Label2 units left! -
10'x20'Online only price$ 140/moLarge 10'x20'- Outside unit
- Drive-up access
$ 140/mo $186Best Price Label2 units left! -
10'x30'Online only price$ 222/mo
Large 10'x30'- Outside unit
- Drive-up access
$ 222/mo $295Best Price Label
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12'x40'Online only price$ 305/moLarge 12'x40'- Outside unit
- Drive-up access
$ 305/mo $407Best Price Label1 unit left!
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At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 223)
The whole kiosk idea sucks to hard to get help and information when needed this place has the lives and memories of people customer service should be paramount ..
3 rate hikes in 15 months. Absolutely ridiculous. Who cares about customer service when integrity is fluid. Find another place, sign a year contract.
Marisa was the best she is very nice.
Marissa is the site manager here, and she’s provided me exceptional service since I’ve been a customer. She’s always very polite, and very helpful. Not to mention I was late on my payments, and she was able to work with me so that I don’t lose out on my storage unit. Units are clean and temperature controlled. Very pleasant experience. I recommend!
Marisa is exceptional. She is always there, always pleasant, always helpful. She deserves 12 stars. Thank you Marisa.
I’m in the process of moving and needed a space to hold my things under I got my place. Marisa was very patient with me and understanding of the time frame I needed and gave me all the information I needed for the space. She showed me spaces and we picked the right space to hold my things. She was very kind and sweet, I highly recommend this public storage to go too!
Marisa was very friendly, polite and easy to talk. She was patient and helped me pick out the right storage unit for me, i was very happy with the service. And I will refer family and friends your way. Thank you 🙏 ☺️
The service was amazing! Marisa is very helpful. Every-Time I meet her she knows what to do and always with positive attitude! She does a wonderful job!
Easy access! Ppl were cool!
Had a storage unit here for many years until recently, since we live out of state. Marissa in the office was especially helpful. Would recommend!
Go here if you love yearly 15%+ rent hikes and absolutely no help when rodents infiltrate your climate controlled space!
Periodically there are issues with auto payments being properly applied
Great hospitality thank you Marisa !
Well I want to say there is 2 lady's that are great at this location,Marisa and Nicole, They deserve 10 plus so nice and helpful,!!
Upon arriving on a super-frigid Saturday in early February, the bay door was frozen solid to the ground. The staff member was actually on her way out (the office was closed) and I ran over to her car as she was warming it up. She immediately went and got a shovel and followed us to the unit. When that wasn't working, she went back and got ice melt/salt. We got in!! Excellent service. Great attitude.
Visiting this facility I met Marisa who was very knowledgeable of her job. She polite always smiling through her mask and so very helpful. Please give her a raise in her pay. Thank you
Marisa and Nicole was very professional and helpful as well as polite. I highly recommend this location because of how helpful they were.
Associate provided great customer service
Ease of access to facility with gated security. For long term customers. Hope corporate would take into consideration of offering lower rates and locking in those terms for the duration of the rental.
Marisa and Nicole has very great customer and answered all questions needed about renting a unit I look forward to using the services in the near future
Yes the service representative I talked to mrs.Nicole was so helpful when I came into the business she was respectful and caring to help me out picking the right storage space for my stuff
This facility and team is set up for making things easy for new customers. Marisa is upbeat and professional and very helpful; the bottom line is I was putting a lock on my unit within 5 minutes of arrival and account creation. Nice Work!
The property manager at the Auburn Hills location, Marisa, was very helpful and efficient. Love the phone app for easy secure access.
Marisa is GREAT!!! She is extremely helpful and makes everyone feel comfortable.
The service was quick and efficient. Marisa was a pleasure to deal with. Not too busy and inside office is neat and tidy.
Such a great experience start to finish. Excellent customer service, great communication and fast follow-up. Marisa explained everything thoroughly, the process was easy, and the auto-withdrawl payment option is very convenient. They also sell packing supplies, storage unit insurance, and locks on site. The facility is well maintained, secured, has camera surveillance and best of all - the awesome on-site manager Marisa! She was the ray of sunshine in my otherwise stressful day of moving.
Awesome office team! Marissa and Eric was very good.
Marisa was such a big help with setting me up with my unit . Very professional and had excellent service ! I was in and out
Marisa did good job.
Love this place! Great facility, great rates, and a fantastic helpful and friendly staff. Highly recommend. John and Marissa run a top notch business!
I really appreciate working with John at the Auburn Hills storage facility . He has always been very professional and helpful when the need arises. I have been very happy with this facility.
John was very professional, friendly and answered all my questions. Thank you for making my registration painless!
Good location and service.
Got behind due to losing a card and waiting for the bank to mail me a new one, today I went at 2:30 to try to pay the bill, doors are locked and appears nobody inside, I checked the website says their open until 6? I called again it said they were open but nobody answered, I have cash and just want to pay my bill up so I can move out...
John was very helpful today, 5 stars
John was really good and good service
John has been the absolute best in helping to get the right unit. This has been our seventh year renting and wouldn't go anywhere else.
Great service from John. And convenient customer service.
John (the site manager) was very professional and helpful. Clean units, easy access, and secure. Price is competitive.
The manager is amazing
Just opened up a new storage. Very simple and easy process. Tina helped me with all my paperwork on move in date. She was very kind and friendly. Very helpful. Location is great! Gate times are great! Only thing I found odd was that John showed me a storage a few days before. Then once I got there I was given a different storage. It was the same size. It was just odd.
John was very friendly and nice. Great service!
I have found that the staff is very friendly at the Auburn Hills location. John who is the manager, is a great guy to work with and he is willing to help out in any way that he can. I truly appreciate all of his support.
John was a great help and was very professional
John is great with customer service. Polite, knowledgeable and patient. Great asset to your company. I vote for a raise for John.
John at Public Storage has been great and very helpful. Thank you so much for your help. MJ
John was very friendly and made sure I was well taken care of.
Initial pricing was extremely misleading. Online quote was $68. It ended up being $85. I went for the first time to drop things off, scheduling time away from work, and they had put a lock on my unit without ever communicating to me that that was being done. Couldn't access unit for two hours. If I had known what the experience was going to be like, I definitely would have gone somewhere else.
Great service john is super friendly and was able to help
Friendly fast service
Thx public storage
John was great. He was more then helpful and really helped me with any issues I had.
John is a wonderful guy and has been very helpful.
John very helpful made sure had everything i needed
Excellent service. Nice and friendly. Helpful with no hassle when we needed to move to a bigger storage unit. Cindy has been terrific. Recommend this company and location to anyone.
I am very pleased with the the level of attention given to me. I needed to store a few items that belonged to my mom who recently passed. Thank you Cindy, for your compassion, conversation and making the process smooth and stress free.
Great Storage, Great Manager and Friendly Customer Service Repts. Misleading when it comes down to how much a person actually pays out for their storage unit".
Michelle was such a helpful and nice person. She didnt leave one detail out and she was very professional and has a great personality.
Very nice setup. Sean was very helpful in getting my storage unit and call backs are quick!
Nice facility and great service. Sean was a pleasure to deal with.
Addendum to previous review: so I should note that after the last review I was contacted by a representative who apologized and changed our monthly payment back to what it was. The only reason they still earned only 4 stars is because they tried to get away with something that I believe is entrapment & unethical practice... especially since other reviews state the same has happened to them. If after one year (when we move our things out) no one posts that it has happened since and/or the company makes an apology for trying to run us over the coals, I will then change it to 5 stars for doing the right thing for everyone... not just those squeaky wheels.
Cindy was so helpful I appreciate her so much! Everyone at this public storage is awesome.
Sean was a great help. I reserved a unit online and he called within minutes of the reservation. Once I got to the store I was unloading my van after 15 minutes. Highly recommend the Auburn Hills store on Lapeer rd.
John was a great help for us finding out storage unit and was very friendly and nice!!
Hmmmm...so it started off all good with usual attempted up-sells and what-not. Storage unit clean & good and no other significant issues until they raised our rent $30/month which to me, is significant especially since we had only been renting for 4 months and especially since on the website and during our initial rental it was never stated that this would be the case. The most frustrating part is that we have a large unit to store our furniture while our home is being built which won't be completed until next spring = we're stuck and basically they could do whatever they wanted with rent unless we hired movers to re-locate all of our furniture. It just seems as though the rent should be locked in AT LEAST for 6 months if not 1 year. No return calls or e-mails after I contacted them.
Great service and very helpfully. Thank you John
Very nice people working the front. John helped me find the storage I needed. He took the time to show me the different units. Explained everything and I was in and out of there within 15 mins.
John has been very helpful every time I come in.
John was knowledgeable about renting a storage unit, adding insurance and explaining the how to use the entrance code to enter your facility.
These guys are the best! John and Sean were a great help when trying to deal with my PS in California. I would recommend these guys for their excellent customer service and friendly attitude!
The storage is clean and well maintained. John was very flexible with me during my move and provided excellent customer service.
Really great guy. Lost my key, the manager couldn’t have been nicer and more accommodating.
John
It is the cheapest place in town, but they gouge for the lock and surprise you with it when you go look at the unit. Bring your own lock, and it's fine.
Perfect solution for storage
Fantastic customer service John was extremely helpful.
Sure did love renting from Mrs. Virginia King. She was the best Landlord EVER in the WORLD!!! She was the BEST 💋🤞✌🙏
A little bit expensive
Nice people
Great service! Professional & helpful!
Friendly staffmember Lori was very helpful, showing us a few units and quickly setting up our rental with ease. Thank you Lori!
Excellent customer service by John. Explained everything to me in details before signing up. Place is clean and secure. Also, price is reasonable.
Awsomesaucse
John was really helpful.”
John was absolutely AMAZING!!! By far one of the most professional and nicest individuals I’ve ever met.
Rented a storage unit for a few months. Great prices and excellent customer service. John went above and beyond to help us out. Totally recommend Public Storage on Lapeer Road.
Friendly staff and convenient location
John is always helpful when I stop in
Stopped in to see a size of a unit John showed the unit in the freezing cold. Will be back soon to rent thank you.
Stopped in the store about a week ago John answered all my questions that I needed to know
Very efficient good service from John!
The code for the gate never seems to work.
Went into their store last night asking prices for a unit very nice people very clean store I would recommend it highly
Yes i was wondering why my husband hasnt received his statement for our clean storage unit?
Very easy check in and good and fast service by John!
Cindy was great to work with! Highly recommend!!
Good service and friendly staff
Cindy did an awsome job and great customer service
Decent customer service clean easy access prices are not that seems to be
John has been a big help.
Cindy was great she talk to us about all the products you offered the unit was clean it was just a great experience thanks Cindy
Cindy is awesome! Great service! Great savings! Wonderful all the way around! Thank you for all your help.
Cindy was so helpful. She was accommodating and nice. Great prices too.
John was very helpful in explaining the process and in getting our unit ready for us. Would definitely recommend this location to others who need to store their belongings
This property is well-maintained and staffed. The property manager who helped me was named Cindy. She took me to see several available units and helped me decide based upon my needs. Great site!
Cindy was very helpful curtious and kind as well as extreamely knowledgeable as well as professional everything made me want to let others know about this place for storages
John at the front desk was kind, courteous and efficient. Highly recommend this place. FYI they close at 9 PM.
John was fantastic, answered all our questions, and was very patient. We visited a couple other locations to make sure we chose the best unit for our needs, and all the employees for Public Storage were great! Thanks so much for all the help!
Cindy was Awsome ! Very helpful and nice and I got the exact unit I was in need of!
Conveniently located accross from the Palace of Auburn hills
Very nice customer service and the price is very competitive. Cindy at the location helped me, answered all my questions, and got me a light bulb!
Good day today helping me store my 83 Buick
My key broke off in my lock, called the manager to let them know.. a few hours later gotta call back, the problem was solved. Thanks storage pros.. 👌👍
John was very helpful.
John was very professional and cordial He took his time and explained everything And even took me to my unit which was very clean. The facility itself is easy to get to and very very clean
Great place to store your stuff and clean
Very good service with very friendly people. John was particularly helpful.
Clean and convenient. Staff was always helpful and courteous.
This place is a joke. Don't waste your time. You will not have access to your stuff at night. Expect 50 % price hike within 6 months.
Clean well kept facility. John is very helpful and professional. I had a problem with my unit door and he was very prompt at submitting work order. It was fixed within one work week. Wow!, I'm very impressed. He just finished helping me with another rental here. Good job John!
John is awsome takes care of everything I needed and took his time to go through everything thoroughly thanks for great service
The service from the manager is outstanding. The pricing scale and rate hikes from the corporate office are quite expensive.
Great friendly service. Very helpful! Amber and John.
I appreciate this storage is the best!
See John he is terrific to deal with. A really great to deal with.
Stopped by to make a payment for my storage in a different state. John was very helpful and very fast to find my unit and help me out.
John is always a smiling face when I go in. He's been very helpful since I've been here.
Returned back to public storage after a year away and John is still here making everything nice.
You guys waiting to go lunch to helpe out much appreciated.
We rented a unit at Public Storage for a few years and had absolutely no issues. The property is well taken care of, information is easy to get and payments are very easy to do online. John has great customer service... he helped wave an extra fee I was sceptical about paying when moving out today! All around a great experience :)
John was very kind. He helped me store my things.
John really is very nice and patient he showed me many units.
John was great today. Dawn the district manager was there as well very helpful and funny. I will be back to rent.
John was awesome today thanks
John was very helpful. I came back and A helped with a Pac. She was very helpful.
Excelent attention from John!
Good box prices. John, the manager did a good job.
Great facility run by a fantastic individual. John is the best. He truly goes above and beyond to help you out. I would recommend this location to anybody looking for storage.
ive been here for a while. johns a big help whenever i come by.
Melissa was so fun and helpful...nice locker and clean...
Came in to look at some units, Victoria helped me out. She was very nice and helpful. Unfortunately prices were too high for me but I am going to keep looking at this location for lower prices.
First time here and John was very friendly. Place was very clean. I will definitely be back.
Quick and easy
John was extremely helpful and provided prompt and timely service.
Fast and friendly service John was great
This place has been a blessing for me as i have had to have my things here for a long time. Thank you Eric, John and Christine for all your help.
John was very helpful
i have had to store at many storage places over the years and this one is great john was so nice everytime i needed something thank you
John is always a pleasure to work with when i stop by. Thanks for all the help.
John was cool, very informal and helpful....Thanks public storage
This property was so good. Clean and prices good. Thanks John for your help.
Melissa is amazing. ..I will stop in every month to see her bubble face. Melissa you are great.
John and property was great. No $1.00 as advertised
I had the best experience with this company! John was extremely helpful, friendly, and informative. Thank you john! From anna
It's reunion season again! Tried to get into my storage unit today and could not remember my gate log in information. John was helpful as always. Thank You!
I love public storage and everyone who works there. Coming home from college for the summer was a great experience, given the assistance John provided.
Public Storage Rep: Kathy today, she was very friendly, knowledgeable and extremely helpful when assisting me in choosing the storage unit with the right "fit" for my needs. I'm very pleased with her level of customer service ...and yes I would recommend this service to my friends! Also received help from John who was a BIG HELP with me upgrading to a larger unit.
I have no complaints about the property itself, however, I chose this property because I felt the price was reasonable. In the three years I have used this storage unit my price has raised half as much again as the original price. They have raised it by $5 each year, then $6 this year. That is a HUGE increase considering I had the smallest unit they have. The place is clean, they have carts for your use in the buildings. Lights are movement controlled. Not a bad place, I just think if there are going to be increases that they be reasonable and I also think that I should have a choice if I want insurance on my items and not be forced into it. I have cleaned out my unit as I am not willing to pay such a huge increase. I've already tolerated too many large increases.
Very good customer service. John was really helpful!
Easy to use and friendly service. John was great!
John made it real simple to rent a unit. The staff was great. The ailes were cleard off snow. coming & going was a breeze.
love this place.clean safe secure.
John and Betty at public storage are so kind and accommodating. They really go out of their way to help you. Great place nice people hard to find these days.
John and Scott are good managers for the place. Very friendly.
Scott was very helpful on the phone and in person! Tired from a long drive..he took care of all we needed fast.. all paperwork n questions answered..:)
JOHN TUTTLE WAS EXCELLENT
Love it keep up the good work john
Excellent place, very clean and pleasant.
Have used Public Storage before and was quite happy. When we moved to the Lake Orion area we decided to drop in that location and check the place out. After meeting with John we were sold. His honesty and loyalty really showed. He took us on a tour of the available units and showed us the grounds. Very clean operation. As you might have guessed, we decided to use their service and am mighty glad we have. I would recommend John and Public Storage to anyone. Thank You! Bill
What a great place to rent at! John was just so pleasant and the place was so clean. I will be telling my friends to come here for sure!
I am relocating to Michigan and I stopped at this location and talked to Scott. He was very detailed. I ended up purchasing some boxes. I will be back to rent. I would recommend to anyone. It's very clean and a great location right off the freeway.
I only gave it a four because corporate determines pricing and that is out of the hands of the location. It is clean and well maintained and secure. In winter the blacktop is kept plowed and I never had any problem accessing my storage unit. The location is easy to get from and although it is a pain during rush hour, I have never really had any problem getting out either.
I had a great experience with finding a storage unit at Public Storage. Betty was able to show me the unit I reserved online, which didn't quite work out as I planned, and then was able to promptly suggest a more suitable unit that was available. She was polite, professional and very helpful. I also dealt with Scott when I purchased a couple sofa covers. He was especially helpful when I forgot to bring the covers with me by allowing me to quickly purchase new ones and even return the old ones. I would definitely recommend Public Storage to anyone looking for safe and secure place with great customer service!
Betty was great she helped me unstress. Under a very stressful situation.
Betty was a breath of fresh air and very helpful. Thank you.
John was great very nice and friendly
My experience seems to be pretty standard. The staff is very helpful and able to make the changes that needed to be made to my account. The property itself was well kept, and easily accessible. I recommend using this location for sure.
Quick and easy to get into, exactly what I was looking for. Very courteous and helpful.
Great experience at this public storage. We rented various units here from october '09 tip april '14. The location was always clean and in great shape. John was very helpful with anything we may have needed. Such as the times when we either upgraded or downgraded size of our unit. I would highly recommend this public storage location to anyone looking for a storage location.
Best experience. Love the manger John!!!
They were very pleasant. I will rent with them in the future.
John was an exceptional worker. Competent and very helpful when I needed assistance on info about the units. I recommend this location, outstanding service! Keep up the great work!
Stopped in great and clean lot, great prices great room.
John was excellent! He held the space for us for a couple of weeks while we moved from North Carolina! 2nd time using this location!
Great service. John explains everything well
It has been a pleasure doing business with public storage. Nice clean facilities, I feel safe here.
Stopped in to look at sizes and prices. Was very pleased by the way the lady greeted me. She was very patient with all my questions and showing me different sizes. I don't need to rent right now but I definitely be coming back in a month. Thank you again Megan!
I was very impressed with the cleanliness and safety of the facility. John was very helpful in answering my questions. I would recommended using this storage facility to people looking for a clean, friendly, professional and safe place to store their possessions.
I looked at a small unit to use while I did some work in the area. The place is nice and seemed very secure. The rates were a little high but it didn't scare me. The guy working was very good, pleasant and informative. If I end up needing a unit I will probably go back.
Excellent
Real easy and in and out no problem
Never had a problem, always helpfull
Very convenient to my house, easy access, and all of my stuff was in great shape when I moved out - dry, and rodent-free ( a LOT better than the last place I'd used).
The service here was excellent. They are fast, easy, and had the best price in the area. The store manager, John Tuttle, was professional and friendly.
I rented a storage unit at this location from Oct '08 until Dec '13. Overall it was a good experience. The location was always clean and the staff was always friendly and helpful. They worked with me during the rough times, so that I was never in trouble with payments. That being said, the expense of this place is fairly high, but you do get what you pay for. If I were to live in the AH/LO area again and needed a storage unit, I would come back here.
Lynn was very helpful and made it simple to rent storage, fast too! She was friendly and knowledgable....I will pass the word to my friends and family!