Tracy has been fantastic. Her customer service is quite phenomenal. I recommend you guys come see her.
Jacob was great and extremely helpful with my experience at this public storage location and I would reccomend them to others!
Very nice and totally pricing at time of everything
After searching around for a storage unit, I believe to have landed on the right spot with Public Storage.. The customer service representative Simone was very helpful and insightful on what I needed to do to get started and looking forward to doing so.
MADDISON WAS VERY HELPFUL AND KNOWLEDGEABLE. SHE SET US UP SO QUICK. THANK YOU FOR YOUR PATIENCE WITH US.
Called a lot of storage places most acted like it was a hassle to answer any questions I had. So I called this location and spoke to a Jacob, he had no problem answering my questions so glad I found this place! Looking forward to continuing to work with Jacob
Jake was the best! I was so confused and having trouble, Jake stopped what he was doing helped me find my unit and explained everything so I could understand! Jake's level of customer service gained a customer for life!
Very happy with the services provided. Staff is very friendly and helpful. Madison has been a great help & even went out of her way to make sure I had the proper lock and the best service. She is also very friendly and has a great smile every time I walk in !!
Thank you Madison for all you've done for us !!!
This place fits my needs and they have 24/7 access now. Jacob in the office is always awesome
Great experience, very nice and friendly and professional
Best experience ive ever had renting a storage unit! Jacob was super helpful, answered all my questions and explained everything! So glad I chose this place!
Best place iv found to store my belongings while I move . Jacob was super helpful in helping me rent my unit and even let me know they now offer 24/7 access . I work weird hours so that really helped when it came to moving things into my rental.
Maddison is a saint. Never had someone just make life as easy and simple when you are already going through something. Thank you girl. You deserve a raise.
Jacob helped me out by getting me into my requested storage unit the day of. Very polite and informative!!
Jacob was extremely helpful with buying a storage unit and also with fixing the door slider when I broke it. I would highly recommend him and this facility to store your personal items!!
Jacob is outstanding! I have been a client for years and his individual attention to my needs was exceptional I hope he is taken care of as an employee…Exceptional help is hard to find….
Was having issues with phone customer service. Finally got in touch with a person. Thank you Jacob for taking the time to show me the various unit so i could make an informed decision. Excellent customer service.
Samantha was wonderful. I had a great experience with her. She was fantastic.
Jacob is a very helpful person, he knows his business!
Keeps the place clean. Good job 👏
Jacob was awesome at Dixie's in Waterford
The new manager was so kind. Thanks for you service.
Karen is the best. She made the process easy and was a joy to work with.
Karen help me out today she has a great attitude keep her she has great customer service
Karen works with the customer always nice keep up the good work
Karen does a great job shés always nice & smiling ready too assistant
Karen was absolutely amazing. She helped me find the perfect storage for my belongings. And she helped me save some money! I highly recommend this location in Waterford MI on Dixie Hwy.
Karen assist me with my payment receipt thanks for helping me out
Karen helped me out. She has great customer service. She’s always smiling. Thanks for your service
Karen at Public Storge was very helpful to me this morning, she has very positive energy. And helped me fix my problem right away. 😊
Karen, was so sweet and caring and helping ! Give this site a try or follow!!! Xx Miss Karen !
Karen was very helpful and professional during my visit as she help me find a solution. Thank you.
KAREN helped me out a lot. She is very patient explain everything to me great job Karen
Karen helped me out a lot, she was very sweet and really helped me out. I appreciate her so much!!!
I received excellent customer service from Crysta; she went over and above and I really appreciated her friendly demeanor! Thank you Crysta! You do deserve 5 stars🤗
Karen was the property manager and she was very helpful explaining everything. So the process went very smooth.
Karen was the kindest person I have encountered ever ! She is a true pleasure to have worked with .
Had a small issue occurred and ms Tracy at the Dixie location was able to help me get it solved quickly. Great customer service and such a sweet young lady with a great smile and helpful attitude.
Karen did an awesome job very patient
Karen helped us out a lot. She has great customer service great work.
Karen has great customer service.
Karen was so polite and efficient! Thank you for offering such high quality service. I most definitely will be back!
Karen has Great customer service
Karen was amazing, professional & very kind!!
Karen help me out with my closing my storage door thanks
Karen as been nice every time I stop by the property office
Karen was fantastic! The app locked me out, but she got me all squared away. Made my day (:
Karen as great customer service keep up the good work
Great customer service, fast accurate and detailed .
Nice place to store things.
Karen was very helpful and was so pleasant
Karen help me out a lot today with my payment
Tracy was great! Very helpful had my unit in no time!
Karen helpline through sign up. She was awesome. Thank you Karen.
Karen was extremely friendly 😄 and helpful at the service desk when I had a question. She definitely knows how to run the front desk 😁
Karen did a amazing job thank you so much
Karen is a great person she helped me out she waited on me until I got here
Karen Karen Karen you are awesome .thanks for making this easy.
Front desk Karen was very helpful and courteous.She took time to explain Everything to me.I appreciate when employees are mindful of people that may need your help,they make us feel better...Great job Public Storage with your employees...moving is stressful enough,I'll continue to do business with this location and will definitely recommend it to others!
Karen was great. Thanks for the help
Went here looking for a storage shed! Samantha, was amazing at helping us. She took her time with us and explained everything. She was very nice and professional.
Caren did good on her service today
Karen helped me out a lot. She has great customer service with patients keep her
Public Storage met all of our needs. The unit was clean when we moved in and the facility is well taken care of. Karen was extremely helpful when we needed to move out and made the process very easy!
Karen was very pleasant and helpful
Karen assist me with getting into the gate great worker
Karen was excellent I will be at this location for years to come
Karen is a good person with a good heart
Ms. Karen took very good care of us in helping get a rental unit today. Very sweet, polite, very professional. Would definitely recommend coming here for your storage needs!
Karen as A great personality. She’s always helping her customers. With a smile thank you keep it up
Karen help me out alot she us very patient with the customers
Location is great. I've only been renting for about a month but from what I seen, the place is always clean. Employees are kind and understanding. The move in price was pretty cheap as well but getting the renters insurance was a pain in the ass.
Karen as the most gifted heart for helping people with great customer service
Savannah and Tracy were a great help, very friendly, and accommodating. They made the process of renting a unit quick and easy. I recommended them and this place.
Erick was patient, efficient and able to help with the transaction. Made it easy and smooth. Thank you for having Erick here
I had some questions regarding a unit and Erick was so helpful and knowledgeable about each of the units he was able to help me decide what I needed to do
Erick was polite helpful and did a great job
My experience with Eric was he was very helpful and courteous and easy to work with.
Karen is an good employee she as patience and and good attitude with great customer service
Karen was amazing. Very efficient
And nice
Karen is a great worker she is always on the property to assistance the customer's
Karen help me thank you public storage
Karen is wonderful to work with
Karen was professional, polite and addressed my issues in a timely manner. I would recommend Public Storage to my friends and family because of Karen. Great employee.
Karen at the dixie location was a such a big help . Very kind and police . 5 star employee.
Karen had excellent customer service, she was a pleasure to talk to, thank you!!!
Karen, friendly, fast, helpful.
Karen help me a lot thanks nice customer service
Karen has great customer service and is extremely helpful!
Karen help me save money on my new rental space today
Karen did a wonderful job helping me save a lot of money?
Karan have great customer service
Karen was a great customer service representative. She helped me with all my needs.
Karen has great customer service she helps out alot
Zee as great customer she help me alot
Karen was very helpful and happy to help us. The facility is clean and reasonable.
Karen was great and help me out with a closen ty Karen
Karen was great ! Made every way quick and very clear for me to understand! Also very polite and welcoming she deserves a raise lol !
Karen was great help. 10/10 customer service
Karen is the bomb diggity. She was pleasant and professional. I would definitely use public storage again in the future if need be. Thank you. ☺️
Karen helped me so much! She us a gentle soul and a caring heart! Her customer service is Superb!!!
Karen was fantastic thank you so much for your help!
Karen is a good person to speak with
I was leaving and another guest was acting weird.. the manager saw it and addressed it very quickly. It was impressive
Karen was wonderful and excellent help!
Karen was super friendly, helpful and a pleasure to work with! I will rent storage here again😊
Karen was really amazing, customer service was excellent!
Karen was very nice and polite. She has great customer service
Karen was so generous, she stopped during her lunch break just to help me out with how to lock my storage unit. Give her a raise!!!
Karen was amazinggg!!! I had a few wrinkles along the way and she ironed everything right In-N-Out!!
Karen was absolutely amazing and so helpful!!!
Karen is a beautiful person who has great customer service
Karen gave outstanding service.
Karen as great customer service
Karen called because my credit card was declined and saved me a lot of headache and money! She was very kind on the phone and when I went to see her.
She’s a great employee, such an asset!
Karen help me a lot thank youPS
Karen help me a lot great customer service
Great service from Karen, thank you for all your help.
Crysta was very helpful and a tentative to all my needs.
Great clean storage spaces and great customer service thanks to crystal !!!
Crystal was very polite and helpful this morning
I got a unit with Christa and went to location and there was a mix up and I have to say she went above and beyond to get it right and I will recommend them her anytime
The manager Crysta is amazing. She’s very helpful, polite, and patient. Her customer service is top tier.
Crysta was very helpful in helping me select a unit for my move
Just want to give a shout out to crysta(?) At this location! Her customer service is like someone from the past, you know when customer service was actually a thing, and she went above and beyond to make my experience a good one. Thank you Crysta and keep up the good work!
This public storage is a great storage unit. Crysta the manager is very helpful, very nice and very considerate towards me and I've noticed how kind she is to other rental customers. I'm very glad I rent a storage unit at this Waterford property and I'm so happy that Public Storage has such a kind manager there, Crysta is very kind, helpful and very professional. 5 stars
Craysta just help making my my family's and mine moving experience a lot less stressful and money saving today thank you Craysta 😊
Crysta was a big help and very nice, patient and polite.
Crysta made the process very easy and quickly.
Crysta was excellent on the phone and in person. Very knowlegeable and professional. She said she is new in her position so she is apparently a fast study. Probationary period over, lol!
Crysta was a great help with all my needs. She didn't miss a beat.
Crysta is wonderful and very informative with pricing and unit information!
This is all about Crysta at the Waterford location. She's an absolute gem. As a customer of Public Storage this past year I wasn't happy with the latest price hikes and have found that getting ahold of an actual person can be futile at times BUT Crysta is amazing. I went there today to grab the last items out of my unit and she was there sweeping out another unit near mine. She was friendly and immediately asked if I needed anything. Once she saw I was taking a small fishing boat out of the unit she suggested I pull in close and she offered to give me a hand loading it. I gladly accepted the assist. Her customer service was extraordinary; genuine and kind. Public Storage you have a fantastic employee in Crysta.
Crysta was very nice and helpful
My 5 ⭐ are honestly only for Crysta M. The Dixie highway manger of 2745. She was so attentive to my needs and the needs of others from the time I walked in to check on my unit and size. She has help me fix my unit situation as well as helped me adjust to moving in. Crysta is very patient and empathetic. I appreciate this location that I have been renting from for years because they still have a live person to talk to and not a agent in a kiosk. I honestly think I found a new friend 😊 Crysta you rock girl💪🙌
Crysta at the Dixie Hwy location is phenomenal! Wish they had climate controlled units here. I would move here just because of her!!!!!
Christa was very helpful and a pleasure to work with!
Crista was exceptionally helpful and a delite to work with thank you Crista
Crysta was a big help! I left a message and she called me back within an hour and helped me with my issue instantly! Thank you! Definitely recommend this storage place!
Crysta was amazing getting me set up with the perfect size I needed and was just very informative! This place rocks!
Great storage. Indoor is climate controlled and clean. East access via phone app. Krysta on site was very helpful.
Yes this is Kenneth Wade I think the young lady named crystal is doing a wonderful job at public storage and I wish her a blessed day thank you
Crystal was friendly and very helpful 5 stars!!!
Crysta was kind and helpful! Made the experience a breeze!
Crysta was very polite and helpful
I appreciate the great customer service from Chrysta. Had me in and out in no time. Thank you!
I want to say that Krista is the best. I was confused and called about my rental and she was able to explain everything for me. Nice helpful and was able to get me a little lower of a payment. Shouts out to this public storage, I have been using them for a year now and they have always been helpful and willing to fix any issues. One thing I will say about this one is that occasionally they will not be open so it's good to call ahead before you go. This is most likely because they are short staffed but rest assured if this public storage is closed there is one that is not to far away that is open and vice versa. 5 🌟 🌟 🌟 🌟 🌟
Awesome customer service knowledgeable friendly and accommodating <3
Crystal was very awesome. She did her job very well and she gets a five star review. Awesome awesome awesome.
Crysta. A wonderful delightful worker at the front desk very helpful easy to talk to I recommended her five stars
Crysta was very friendly and helpful when we needed help finding a new storage unit. She is a strong asset to her company with her strong work ethic.
Crystal is absolutely amazing, it is super hard to find friendly customer service, and let me tell you we have a winner here. Thank you so much for all you did. You never lost patience with all the questions I had, and whenever I change my mind you just smiled. I can’t tell you how much stress you have taken away. I greatly appreciate you!
I have been an Public Storage customer at this location since April 2017, and had several storage needs done with complete excellence customer service done through extrodinary professionalism for Vicky and everyone working there. I f you want great service for storing your property 2745 Dixie Hwy. is the place to come!!!!
Excellent folks, got me all set in no time. Jeff and Sam were amazing. Perfect perfect perfect
Love it had it over ten years now
Vickie was amazing!!! Great Service An Very Helpful ♥️ I Highly Recommend The Self Storage
The storage units are easy access
Very good professional workers who are very knowledgeable. Come check them out
Really wonderful to do business with!! Thank you for the unit!
Salina really helped me out
Great service from Vickie and Salina today!!
Great service and unit! Thank you so much!
They are on the ball and a pleasure to deal with.
Vickie was amazing very polite and pleasant to speak with. She’s a keeper.
Lose my keys and lock all the time and charles helps me out
Used the app to get in and out. Was very quick and easy
The place is clean, feels secure and they continue to upgrade . Any questions or concerns were addressed same day with Vickie or the after hours service. They do a good job communicating via text or email though you can get a live person if you are old skool like me🤭.
I called yesterday and left a message got a call back in less than 5 mins. The customer service from the property manager was on point and I was satisfied. I def recommend the Dixie highway, Waterford Michigan location. Thank you Vickie👍
Best service simple And easy all around a great experience.
Highly recommended
vicky is the best so kind !!!
I just want to say that Vickie Wight, was my Public Storage Representative and she was very nice, well spoken and very helpful! Very nice customer service , much appreciated! I will tell my friends about the service and the people who represent your establishment!
Vickie was awesome. Great customer service.
Vicky was very professional and Polite . She answered all the concerns I had and helped me decide what size unit I would need
My unit was awesome. We love the unit. It was very affordable
Nicole had great customer service and gave me all the information I needed.
Vicky is so helpful! She is attentive to your personal needs for storage. From what I’ve seen she is very hardworking and gets the job done. I strongly recommend visiting her if you need a place to store your stuff!
They had a very good deal that I just couldn't pass up. The receptionist was very friendly
Everyone I go in I have great customer service with Salina they are quick and reliable,, I seen them go through customers with so much precision and good information,, they are definitely a go to for me, if you ever wondering about using storage you should definitely look into this place
Selina Kristman was very kind and helpful setting up my unit.
Very good service. And very nice workers salina was very helpful i would recommend anyone to go here