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Address

9201 Liberty Road
Randallstown, MD 21133

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

443-576-0789

443-576-0789

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • RV Storage
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

443-576-0789

443-576-0789

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • RV Storage
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 51/mo
    Online only price
    50% off first month rent
    Small 5'x5'
    • Outside unit
    • Drive-up access
    $ 51/mo $68
    Online only price
    50% off first month rent

    No Obligation

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    5'x5'
    Online only price
    $ 53/mo
    Online only price
    50% off first month rent
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 53/mo $71
    Online only price
    50% off first month rent

    No Obligation

  • New

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    5'x10'
    Online only price
    $ 66/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 66/mo $88
    Online only price
    $1 first month rent

    No Obligation

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    10'x10'
    Online only price
    $ 123/mo
    Online only price
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 123/mo $164
    Online only price
    2 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 127/mo
    Online only price
    50% off first month rent
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 127/mo $169
    Online only price
    50% off first month rent

    No Obligation

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    10'x10'
    Online only price
    $ 154/mo
    Online only price
    50% off first month rent
    Medium 10'x10'
    • Outside unit
    • 24 Hour access
    $ 154/mo $206
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 162/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 162/mo $215
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 193/mo
    Online only price
    50% off first month rent
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 193/mo $257
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 248/mo
    Online only price
    50% off first month rent
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 248/mo $331
    Online only price
    50% off first month rent

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Randallstown Storage Units for Rent on Liberty Road in Wildwoods

Randallstown self storage solutions are the name of the game at this Public Storage location on Liberty Road and Chapman Road in Wildwoods. We are proud to serve the community with over 650 storage units in a variety of sizes and configurations to help just about any customer.
The historic charm of suburban Randallstown makes it an ideal home for Baltimore commuters or anyone hoping to get out of the hustle and bustle of the city. But clutter can follow you anywhere. That's where Public Storage can help, giving you a convenient place to put your stuff.
Our 5x10 storage units are perfect options for outdoors enthusiasts who need to store hiking gear for use at Soldiers Delight Natural Environment Area, fishing rods for Liberty Lake, or bikes and picnic supplies for Wildwood Park.
The 10x10 storage unit is our most versatile choice, giving customers enough space to hold the equivalent of a one to two-bedroom apartment. If you're between residences and need a longer-term storage solution for you furniture and belongings, this is a great option.
Take a step up in size if you're a homeowner with a major renovation project, are storing items for a loved one, or are looking to clear space for a new addition to the family. Our 10x15 and 10x20 storage units are big enough to fit an entire two to three-bedroom house, giving you ample room to store couches, coffee tables, books, old clothes, beds, and large kitchen appliances.
Save your back and knees by renting one of our outdoor units with drive-up access so you never have to lug those oversized items up a staircase again. Just park your vehicle in front of your storage unit's door and load or unload with ease.
Customers with extra vehicles like classic cars and motorcycles can store those too, with our selection of covered car storage units. Get your rides off the street or out of the driveway today. We even have RV storage units large enough for campers and boats.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 319)

May 30, 2023
Google Public Storage Emmanuel Adeola
May 21, 2023
Google Public Storage Lawrence Greer
April 3, 2023
Google Public Storage M JP
The manager is the saving grave of this site. Knowledgeable, customer centered and is hard working.
February 6, 2023
Google Public Storage Carlos Garner
Stephanie is amazing and really tries to help her customers save money by downsizing
January 24, 2023
Google Public Storage Nino Torres
Currently have 2 units at this location. Best prices for storage in the region. I pick up, drop off stuff from my unit almost every day no problem. Stephanie at the front desk is super cool! She’s there for whatever you need her to do for you and will help you get the best deal in any size you unit that you need. Highly recommend!
January 19, 2023
Google Public Storage Panthooh Doe
Stephanie customer service is nice
January 19, 2023
Google Public Storage Eboney Steele
Prices are a little too much but they are ok. It's the convince for me.
January 14, 2023
Google Public Storage Elijah Toe
December 19, 2022
Google Public Storage Tammy Moreno
You should be able to have full access at least until 11pm, This place is ridiculous. Won’t be suggesting anyone use this place!
October 24, 2022
Google Public Storage LaShawnda Collins
WhenI arrived the young lady greeted me in a warm and professional manner. Then she introduced herself as the property manager (sorry I forgot her name) The young lady was very knowledgeable and helpful in helping me picking the size unit I needed.
October 11, 2022
Google Public Storage Shirley Davis
Stephanie is very knowledgeable, friendly and explained the contract step-by-step in full detail and language that was very understandable.
October 4, 2022
Google Public Storage Comfort Vleyee Doe
September 25, 2022
Google Public Storage Nicholas Smith
The process of getting storage was quicker than I imagined. The manager Stephanie was thorough, understanding, and precise when it came to my needs. It my time of need she was clutch.
August 31, 2022
Google Public Storage Margaret Cooper
August 20, 2022
Google Public Storage Steven Custis
Stephanie was so pleasant and the space was very nice
August 20, 2022
Google Public Storage Lakisha Custis
Stephanie was able to help us with our storage needs she answered all of my many questions. Outstanding professionalism.
August 15, 2022
Google Public Storage noo'dells fitz
my family & I made a stop to this location & off the back was greeted with immaculate service..very pleasant & helpful..we appreciated her deeply...the employee name was Stephanie..Give her a raise at once❕
July 3, 2022
Google Public Storage Leila Johns-Sappor
The gate times almost got caught in there...9-9 that's crazy, people may need more time. I think if your in by nine the gate should open to let you out.
July 1, 2022
Google Public Storage Wilistine Dargan
Unit was clean and great customer service
June 21, 2022
Google Public Storage Michael Lemon
The space was very nice and clean
June 6, 2022
Google Public Storage wanda Lonesome
Stephanie was awesome and friendly
May 7, 2022
Google Public Storage Charles Keutcha
I was shown different units and Stephanie was very helpful
May 4, 2022
Google Public Storage Solomon Koroma
Stephanie was very helpful
May 2, 2022
Google Public Storage Willie Belvin
Stephanie was awesome and helped me find the best unit for my needs.
April 23, 2022
Google Public Storage GORDO C
Great service from Stephanie!
March 24, 2022
Google Public Storage Michael Pensinger II
UPDATE : Stephanie is the most awesome manager I've seen in my 5 years here. Kind, understanding, helpful and explains everything the way a manager should. Unlike some people that have worked here, she genuinely likes her job.
March 18, 2022
Google Public Storage Allen Kornegay
The help and assistance I received from Ms Candice was professional & extremely appreciated !!
March 18, 2022
Google Public Storage Justin Friend
Great service provided by Candice!! Really appreciate her help!!
February 3, 2022
Google Public Storage Mike II
The manager Stephanie is amazing! She helped me find just what I needed and everything fit perfectly. 10/10 would recommend.
November 19, 2021
Google Public Storage Charlotte Mitchell
October 23, 2021
Google Public Storage Sherry Johnson
September 7, 2021
Google Public Storage Demola Daniels
Stephanie helped me complete the rental for another place!!! Amazing
September 3, 2021
Google Public Storage Larry Harrington
Stephanie is a wonderful girl at the front
August 12, 2021
Google Public Storage Blossom Plummer
My Experience With PUBLIC STORAGE WAS WONDERFUL THE GREST GENTLEMAN THAT IS THERE HE TREATED US WOTH SOOOO MUCH. RESPECT::I WILL SURELY RECOMMEND PUBLIC STORAGE ::I AM A:A BIG FAN OF PUBLIC STORAGE THANK YOU THANK YOU REBECCA PLUMMER
July 16, 2021
Google Public Storage Marvin Oduro
I’ve been using the app for some months so much better than getting out my car and paying my bill Stephanie did a wonderful job of explaining the property benefits and the facility is kept very clean
June 7, 2021
Google Public Storage MARK ROBINSON
June 6, 2021
Google Public Storage Gordon Baker
Fast service too Stephanie in the office is very good at following up with you, she made sure I still needed my unit and gave me very good prices
June 5, 2021
Google Public Storage marco b
June 3, 2021
Google Public Storage Yetunde Ige
June 3, 2021
Google Public Storage John Valentini
My experience at the Public Storage in Randallstown, MD was outstanding! I am not only giving them 5 Stars, they earned 5 Stars. I currently have 2 walk-in storage units at another location. So I do have a frame of reference for pricing, cleanliness and service. During the process of selecting a large 10’ by 20’ unit to rent, location was important. This Public Storage is conveniently located right on Liberty Road. I have a business partner who was with me on the initial visit. We both liked the location. We spoke to 2 employees that day, which was a Sunday. The storage facility right next door had zero employees to talk to for more information. Both Stephanie and Nova were exemplary employees. They were cordial, friendly and extremely knowledgeable. All of our questions were answered. And although most employees would not get out of their chairs on a Sunday, Nova and Stephanie gave us a tour of the facility and showed us the inside of a couple of units. Both units were very clean, as was the entire facility. Stephanie and Nova helped us by asking questions about our business. There were 4 units available at the time. But they told us that only 2 of the units would work to fit our needs. Imagine that, 2 employees thinking in advance about our storage needs and solving a problem before it happens. They even told us they would give us a heads up if they were close to running out of units. Right then and there, we decided to move forward with Public Storage. We went online and reserved a unit and move in date. Before our move in date, we called to speak to Stephanie or Nova. An employee named Brad took the call. He was every bit as friendly and professional as Stephanie and Nova. Seems like all the staff at this facility are a cohesive unit. They make an outstanding team! Move in for us was today. Nova and Brad were both on duty. Again, the same excellent customer service was displayed. Nova even recognized me and was helpful with the check-in. Take it from this business owner, who has other storage units—these employees are the cream of the crop. I wish I could award them 6 stars because that is the level of service we received on multiple occasions. Kudos to Stephanie, Nova, and Brad! These are the type of employees you would want working for you if you owned a business. I highly recommend this Public Storage for it’s convenience, cleanliness, and fair pricing. But it is the staff here that puts this Public Storage over the top! We are thankful to have found this facility and for that we are grateful.
May 22, 2021
Google Public Storage Jada Davis
Just rented a unit from this location today. Stephanie was very helpful and patient with my questions and concerns. I was able to look at the unit and complete the paperwork on site and quickly.
May 14, 2021
Google Public Storage Eric Ndula
April 3, 2021
Google Public Storage Kunle Idonije
Great customer service. Met Tasha, very helpful with a charming personality and a smile. 5 Stars!
March 21, 2021
Google Public Storage Zac A
The service was excellent, the employees were very helpful and low price. Very good experience!
March 16, 2021
Google Public Storage Andrea King
I was given the "bait and switch " by marketing rep. The dimensions of the storage unit were not as advertised. I was very upset when I saw the 5x10 was substantially smaller by with. I had to wind up getting a larger unit at a higher price. I called the local management to complain and so far no response. I won't be renting there long, God willing!
March 3, 2021
Google Public Storage Tyra Alexander
February 23, 2021
Google Public Storage francesca F
I recently spoke with Stephanie and to say she was literally the kindest individual on the phone when I was inquiring about getting a locker at the facility. My experience with them was great
February 13, 2021
Google Public Storage Tammy
I had a pleasant conversation and all questions were answered. Definitely moving in.
January 20, 2021
Google Public Storage Ka'pree Brantley
January 20, 2021
Google Public Storage FBE Big Jay Dot
An excellent storage facility and an excellent work environment
January 19, 2021
Google Public Storage AZYRA IZEL
Worst storage place ever , they sold my unit without notifying me , i was up to date with my payments. Dont ever use this place !!!
January 14, 2021
Google Public Storage Nia Palmer
Stephanie in the office was so patient and friendly with my many questions and showed me various units to best fit my needs
December 23, 2020
Google Public Storage Vali Williams
Called this public storage to get prices for a 5x10, Tasha answered the phone and was very kind and helpful.
December 23, 2020
Google Public Storage Tyrell M
December 5, 2020
Google Public Storage Tyler
5 stars to the ladies that work in the office
December 5, 2020
Google Public Storage t p
I enjoy my interactions with the staff who work here. Very friendly and helpful!
November 19, 2020
Google Public Storage Michael W
I’ve been to this location several times and each and every time I’m there I’m greeted by Tasha, the young lady at the front desk. Although I can’t see her smile I can here it in her voice. She answers all of my questions and she’s very knowledgeable. Tasha is great at what she does!
November 7, 2020
Google Public Storage Mary Towe
Stephanie and Tasha had such great energy and were very helpful in narrowing down what size unit I should get
October 20, 2020
Google Public Storage gerli sandoval
October 5, 2020
Google Public Storage Kendra Taangue
October 4, 2020
Google Public Storage Tracey Dorsey
I drove up from Richmond to move some items to storage. I had a reservation for my space. I found out when I arrived a PS that the space was gone. I was offered an outside space of the same size instead. Never have I ever heard of an outside space costing more to rent than an interior. I will be moving my stuff out as quickly as possible. Never again will I did with PS in Randallstown.
October 3, 2020
Google Public Storage David Brooks
Tasha at the front desk was amazing! It was an easy and friendly process! Would definitely recommend them!
September 22, 2020
Google Public Storage Jonathan Davidson
I had the pleasure to be provided with the wonderful Customer service by Tasha. I came to this property to inquire more information about the promotion that my friend recommended. The cleanliness of the property is nice to see and smell if you know what I mean.
September 12, 2020
Google Public Storage Devanne Goodall
Had a friendly experience with Stephanie who provided me with excellent customer service.
August 19, 2020
Google Public Storage Angela Catherine
I called public storage on the phone to get a unit and I spoke to Mary Mary was very helpful and doing my reservation for my storage unit I came into the storage unit in marrying you buy me giving her my name married was very helpful with helping me get my storage unit I was very nervous Mary help me walk through the steps of renting my she did a very good job and I was very glad that she was at the liberty road unit I would like to thank Mary for being at the public storage unit on liberty
July 9, 2020
Google Public Storage NDASHI PRESCOT
I just love the way she works
July 9, 2020
Google Public Storage Gee
June 23, 2020
Google Public Storage Sonya rollins
The young lady that is always there and has helped me so much is awesome
May 15, 2020
Google Public Storage vivian zellous
Nephatia was a great help, answered all my questions and was very patient with me. Great service!
May 15, 2020
Google Public Storage Beverly Rassa
Nephatia was just awesome let’s just say she was great on customer service
May 15, 2020
Google Public Storage Erick Sermon
Came into the location and just by the tone of Nephatia voice and all the information she gave me I was impressed she was so nice and professional and very helpful I would suggest this place to all my friends she is great
May 9, 2020
Google Public Storage Charlene Wilson
March 11, 2020
Google Public Storage BMORE BIGFOOT
February 26, 2020
Google Public Storage Jayson Levin
February 25, 2020
Google Public Storage Ivory L Moore
Property Manager, Nephatia, is awesome! Very pleasant, patient and extremely helpful.
February 18, 2020
Google Public Storage Irene Bennett
Nephatia was amazing! She helped find what i needed in a flash.
February 17, 2020
Google Public Storage Morgan Mosley
It was my first time using Public Storage. Nephatia was not only super knowledgeable, but super friendly and professional as well! Thank you so much!!!!
February 16, 2020
Google Public Storage Chris McGeehan
Naphatia was very helpful and personable. She made the signup process very easy and answered all of my questions thoroughly. The price was exactly as listed online with no hidden fees, which I was very pleased about since this is not always the norm.
January 31, 2020
Google Public Storage Rachell T
Nephatia gave us excellent customer service. I would highly recommend the facility.
December 12, 2019
Google Public Storage Cartraina Bush
Nephatia is the BEST!! I’ve used storage facilities in the past but by far this was the best one hands down. Not only was she knowledgeable about the units, she also recommended other products to help me protect my belongings. She’s definitely an asset to your company. More than five star experience.
December 10, 2019
Google Public Storage Edward Lyons
Nephatia very professional and well mannered
December 8, 2019
Google Public Storage Toronto “TJ” Johnson
December 6, 2019
Google Public Storage Lauren Mccalister
Came in to look at another rental space and Nephatia was magnificent thank you Nephatia
December 5, 2019
Google Public Storage Consuella Morrison
Nephatia is very pleasent..efficient and helpful whenever I come in. I enjoy talking to her...thank you Missy lol
November 18, 2019
Google Public Storage John Garcia
I was very appreciative of Ms. Nephatia, professionalisms and assistance in the check-In and overall process. She ensured I understood all facets of the process and agreement with Public Storage.
November 6, 2019
Google Public Storage Djuana Fair
Nephatia was amazing. She was very helpful and extremely sweet. She asked questions to make sure my needs would be met. She also made sure I was satisfied. Awesome customer service and my unit was clean upon move in.
November 4, 2019
Google Public Storage Melvin Ngwanyia
nice clean location and good customer service at front desk from karynn
November 4, 2019
Google Public Storage Luba Chrono
Nephatia Great Customer Service
October 3, 2019
Google Public Storage Rochelle Cambridge
Great customer service
September 13, 2019
Google Public Storage shawnisa ferriabough
Amy was so helpful with my walk-in, will definitely refer my friends.
September 13, 2019
Google Public Storage Anna Negron
Great service, my visit went smoothly thanks to Amy. She was very friendly and professional.
September 13, 2019
Google Public Storage Usmc Washington
Loved my visit, Amy was so professional and enthusiastic to assist me with my storage needs.
September 4, 2019
Google Public Storage Juanita Peay
Received very good customer service from both Amy and Keith, even when they were busy. The level of helpfulness and the pleasant manner in which they provided service was much appreciated. No question asked was left unanswered (for some businesses this factor can be rare) which made the close out process go smoothly.
September 3, 2019
Google Public Storage Kyle Johnson
Amy was a great help. Very patient and tentative. I wish all people in customer service were like her.
August 27, 2019
Google Public Storage אור כהן
Amy was really nice and really good service, will recommend to all of my friends that are ever in need of storage.
August 27, 2019
Google Public Storage Marie Marshall
I went To The Randallstown Storage Location, Amy assisted Me And When Doing So She Went Above And Beyond To Assist Me,She Was Very Professional And Kind. I Would Recommend anyone To See Amy And Rent A Storage Unit In Randallstown
August 20, 2019
Google Public Storage Jose Miranda
I would like to Thank Amy for the customer service that she provided me! Not only did she get me a Unit outside because of my Spinal Stenoses, she was courteous and patient with me! She explained everything about my rental unit in full detail! Thank you Amy!
August 7, 2019
Google Public Storage Elizabeth Mba
Amy has been very helpful walking me down the process of getting a storage unit. She has been a wonderful sales associate and I really appreciate her services
July 28, 2019
Google Public Storage Dureen Christopher
The team here is very patient friendly and helpful. I would recommend this store to anyone looking for storage.
July 25, 2019
Google Public Storage Mike Bottenfield
Amy is great, always very helpfull.
July 25, 2019
Google Public Storage Janet Harrington
Amy Was very professional and friendly And helped me out a lot with choosing the right Secure lock for my storage space and the perfect box for my pictures and Amy was very Patient with me and We had good conversation and my whole experience today was Wonderful and Stress Free Thank You , Amy 👍🏽😊😊🤗
July 23, 2019
Google Public Storage M. Deloris
Briefly utilized public storage unit for about two weeks. The customer service was superior. My direct encounters were with AMY. Amy is a great representative for this storage facility. The only downfall was there was an unusual number of ants...... perhaps it was due to the exceptionally hot and humid weather this summer season. otherwise GREAT job AMY.!!!!
July 15, 2019
Google Public Storage Cody Sandage
Minus the lock price, everything was great! Thank you Amy for the quick and informative check-in process. Nothing to complain about at the moment lol
July 12, 2019
Google Public Storage Jacque Johnson
Amy was the most helpful and productive employee I have ever came in contact with and this public storage site this is my second time here I hope to see her every time I visit the store she has a lot of enthusiasm in every conversation.
June 12, 2019
Google Public Storage Thomas Lynch
Jennifer was extremely helpful and thorough. Her people skills are top-notch. I understand that this location isn't her home base but that didn't deter her from doing her very best to assist me and accommodate my many questions. i didn't feel rushed or pressured. She explained everything in detail, escorted me to the unit and made me feel welcomed. An asset to Public Storage for sure.
June 8, 2019
Google Public Storage Darrel Lomax
Amy was great she kept me laughing. Make sure to ask for Amy.
June 8, 2019
Google Public Storage Greg Jordan
Manager is wonderful. Would recommend to anyone
June 7, 2019
Google Public Storage floria marshall
Store 20903 has a new lady manager she is the best we were having billing problems, she help were as thou the person didn't push the issue. Go Amy!!!
June 3, 2019
Google Public Storage DEF STEF
SARAH was the absolute best. I don’t know that I’ve ever experienced such a flawless transaction. Great service, all done with a smile. Add that it’s a clean and convenient location!
June 1, 2019
Google Public Storage Deborah Williams
My move and stay with public storage has been very affordable and comforting to know that the friendly staff would assist me no matter what. Amy was very helpful and reassuring while assisting me with questions about my storage to include vehicle storage.
May 25, 2019
Google Public Storage Adrian Jackson
I love Ms.Amy..Great customer service..don't won't to EVER to lose her!!!!WONDERFUL!!!!❤❤❤❤❤❤
May 16, 2019
Google Public Storage Cori Daniels
Amy. Was very person friendly and informative. With a high level of professionalism was amazing. Amy offered many items to assist with my having a smooth into my new home I was able to purchase something that i needed
May 10, 2019
Google Public Storage Sasi Nation
Saimah was amazing when I came to pay the bill for my friend. I saw her at other property when I came last time.
May 10, 2019
Google Public Storage Meshele Merchant
Shakira is the best. Every Friday I go by and talk to her and she been nothing but sweet. And help me out.
May 7, 2019
Google Public Storage Tiffany Sargent -COMMERCE-
Joe exceeded my expectations of providing superior customer service by going out of his way and following up to ensure that a problem that I originally experienced was rectified. It's rare you come across a young person that is genuinely upstanding.
May 3, 2019
Google Public Storage Chris Storm
April 24, 2019
Google Public Storage Marlon Pitter Jr.
Shakari was awesome today she is very informative during the rental process
March 19, 2019
Google Public Storage Charlotte Levette Mitchell
Always beat and clean secure as well
March 4, 2019
Google Public Storage Kris Green
Joe is AWESOME!! He is super friendly, most helpful, and knowledgeable. He made renting a storage unit easy. THANK YOU FOR EXCELLENT CUSTOMER SERVICE!!
March 1, 2019
Google Public Storage Lewis Ely
February 28, 2019
Google Public Storage Dubzone Diablo
Joe Gabe good customer service see him if you need anything!
February 26, 2019
Google Public Storage lafawn gray
Great service from Joe
February 23, 2019
Google Public Storage Davonte Barnhart
Saimah was really helpful with my whole rental process. She gave me all the info i needed and got me in and out in a timely manner
February 21, 2019
Google Public Storage Timmy Oliver
Joe Was A Very Big Help Today.
February 7, 2019
Google Public Storage Ethel Okwu
The staffs were very helpful and friendly. I had issues with my storage unit and they were able to resolve the issues quickly. Thank you
January 30, 2019
Google Public Storage elizabeth kawa
Saimah was wonderful! She was aware of all the stores policies & she made it her point of duty to answer all questions! Definitely a breath of fresh air in comparison to other storage clerks I’ve come across!
January 24, 2019
Google Public Storage Zan Reddy
Erika and Joe were the best. They're very personable and helpful. Excellent customer service. Thanks
January 24, 2019
Google Public Storage joshua saunders
Joe and erika were great good customer service
December 19, 2018
Google Public Storage Robyn Greene
Saimah was great! They make everything so easy. Thanks😀
December 19, 2018
Google Public Storage Tyler White
Tiffany and saimah was very helpful and awesome i would tell everybody to rent at public storage
December 13, 2018
Google Public Storage Tiny Slim
Joe was awesome and very knowledgeable about the property and deals
December 1, 2018
Google Public Storage Jerrell Jones
Scheduled a move out online and was told that the balance would be zero when I moved out. Called to verify and it was reaffirmed that I would not pay a balance. When I went to state that I moved out, I was told that there was a balance on my account for the entire month and that I needed to pay for it even though I only used it for one day of the month. Don’t do business here. They lie and manipulate just to get more money out of you.
November 30, 2018
Google Public Storage Zalayah Myers
The property manager Tiffany not only allowed me to reserve a unit that she did not have available, she showed no customer service was very unhappy with this property
November 28, 2018
Google Public Storage Bruce Crandell
Service is great!!!!!!!
November 18, 2018
Google Public Storage Theresa D Dorsey
Joseph was a gift! He was extremely pleasant and even helped us find a location closer to home. We're sad that we won't be dealing with Joe, but if the staff at the other location is anything like him, we'll be fine. (-:
November 2, 2018
Google Public Storage Lauren Bock
Great service! Very helpful. Thank you.
October 30, 2018
Google Public Storage Christopher Dower
Great Customer service and a bright attitude, not to stay she say stayed opened extra time just to show me my storage unit.
October 26, 2018
Google Public Storage clint schafferman
Tiffany was absolutely amazing! So friendly and helpful! Very cute too! :) thank you sweetheart.
October 25, 2018
Google Public Storage Amire Murray
Joe and Tiffany were great! Went above and beyond for me. If your storing mattress or couches do yourself a favor and GET THE MATTRESS AND SOFA COVERS THEY SELL. You’ll be sorry if you don’t! Love you guys!
September 29, 2018
Google Public Storage Brian Kasik
Rip off.
September 19, 2018
Google Public Storage Debo Okub
Joe, made moving very easy. Courteous and excellent service. What more can you ask for. Got a great deal and will definitely recommend Public Storage to my family and friends.
August 29, 2018
Google Public Storage shawan paye
Went in to pay my bill and joe gave me great customer service. Very stand up gentleman
August 15, 2018
Google Public Storage Gohan Saiyan
Came in to pay a bill, joe gave me excellent customer service other than the customer service everything else about the property is average at best. Be aware, they will raise your rent after 6 months (and ever year) so get in and get out.
July 16, 2018
Google Public Storage Rylo Ken
Never used this type for storage before but the staff at this location was very polite, helpful and knowledgeable. They answered all questions and addressed any concerns that came to mind. I highly recommend this location to anyone who needs to store anything.
July 10, 2018
Google Public Storage Morris May
Eboni was very nice, and efficient. Fast and easy help got us in and out
June 19, 2018
Google Public Storage Dexter Krew
Eb is amazing!!!!
June 14, 2018
Google Public Storage Shanna Anderson
Smelled like water or moisture was in storage units. I would not trust my belongings here
June 14, 2018
Google Public Storage Herman Jones
Public Storage, where do i start? For starters i had two units, one in two different states. I must say, the one thing that they’re consistent with is poor customer service throughout the entire company ( no matter the state). Let’s start with the one in NY, they raised your rate without giving notice. As far as cleanliness, they were ok. Now as for the location in Randallstown Maryland (9201 Liberty rd Randallstown MD 21133). My experience was BEYOND poor! The customer service was poor, which i was used to by now, but let’s talk about the condition of my furniture when i went to move them out. They were filled with spiderweb, mice droppings and somethings were molded. The thing that takes the cake however is the dead mouse that was found in my sofa. The mouse looked like it was dead for a while and started drying up. The bottom of the sofa was bitten up ( all which i have pictures of). When i saw this, i contacted the storage location and was told that my insurance that i had through them( public Storage) would cover it. We contacted the insurance company named Sedgwick to start a claim. We opened a claim and was told that someone will contact us within two days, which they did. However the contact (email) that i received, stated that the insurance company( Sedgwick) only covers up to $250 and there’s a $100 deductible. Which wasn’t what i signed up for when i originally signed the contract. Public storage is a rip-off! They don’t pro rate any fees. They are very inconvenient except for when they’re signing you up. At this point i just see the ENTIRE company as fraudulent. I WILL NEVER USE THEM AGAIN. I would rather ask a homeless person to take care of my things, and have a better chance of me getting it back in better condition, than i did with public storage.
May 30, 2018
Google Public Storage Crash H
This facility had multiple units to choose from from Big to small. They had plenty of units to fit my needs. The associate for the facility eboni took care of me promptly and efficiently...
May 25, 2018
Google Public Storage Charm City Clipper Company (BmoreBarber)
they need water in the office for long walks through the property
May 24, 2018
Google Public Storage rhiata88
i came in today with my mom to rent and shikari was great she made my move in smooth, easy, and fast
May 19, 2018
Google Public Storage Mike Kerzhner
First the positive. I stored my car here for a few months. It was easy to sign up for an outdoor spot, and I had no issues with the storage space. However, I was mistreated when I terminated my stay. I scheduled the move out date and vacated on time. Long story short, I was charged for an extra month. Watch out, Public Storage pulls scammy, unethical tactics and will try to rip you off!
May 1, 2018
Google Public Storage Nicole Davis
Ryan was a breath of fresh air. He made getting a unit easy and made me very comfortable about the decision I was making. He showed me my unit and went over the contract thoroughly too make sure I understood the agreement. He was friendly, really informative and down to earth. I am really big on customer service and I have to say Ryan is definitely an asset to the business. The only complaint that I have is that public storage as a company changed its access hours of this location to 6pm. As a professional mover, I have recently had too refer some off my customers to other storage facilities that have later Gaye access.
April 22, 2018
Google Public Storage Deaven Miller
I had a wonderful experience here. Eboni is a very nice property manager. It didn't take long for me to get what I need. Would recommend greatly.
April 19, 2018
Google Public Storage Annette Jones
I came in to price a space the girl shakari was very pleasant and knowledgeable i explained to her i was on fixed income and could not rent until the 1st of the month she understood and made me very comfortable telling her my situation she didn't make me feel rushed i would recommend family and friends to this location!
April 9, 2018
Google Public Storage Moussa Maiga
Great customer service. Good Job Eboni.
April 2, 2018
Google Public Storage Vince Nelson
They changed the hours without letting the tenants know. Those of us that are business owners have lost thousands because we cannot get to our stored goods and equipment. Please do not use this facility. Not to mention the infestation of mice has ruined some of my equipment.
March 31, 2018
Google Public Storage naron dyer
Eboni & Shakari were the most helpful today. I feel good good about storing there. Very nice girls
March 28, 2018
Google Public Storage Jay Staxx
Eboni Iz Really Nice💯™️
March 5, 2018
Google Public Storage Wm. P.
Eboni is so pleasant. Gave me all the information I needed. Even though I won't be storing there. Would recommend to anyone.
February 28, 2018
Google Public Storage Jhon Smith
Ebony is very helpful. Wonderful customer service
February 28, 2018
Google Public Storage carroll lewis
i DEFINITELY ENJOY THE PROFESSIONAL SERVICE PROVIDED BYE THE STAFF AT THIS LOCATION. ALWAYS FRIENDLY AND HELPFUL ESPECIALLY EBONI. i WOULD DEFINITELY RECOMMEND THIS LOCATION.
February 13, 2018
Google Public Storage Boommetriczo
Came into liberty rd public storage and thanks to Taylor I left knowing all I needed to know about the space I would need, how to store them and some of the other things you offer to sell to help with storing my items. Will definitely be back when it’s time for me to start storing.
January 27, 2018
Google Public Storage William Green
Eboni is very helpful. Made sure all my storage needs were met. She went above & beyond. Very nice girl
January 26, 2018
Google Public Storage ace D
Taylor is very professional and efficient. Would recommend that anyone use this facility.
January 21, 2018
Google Public Storage Dennis
Taylor and Eboni provide very good customer service!
January 20, 2018
Google Public Storage Tyrone Johnson
Awsome experience here at Public Storage on Liberty Rd with Taylor and Eboni. Will recommend for those looking for storage 5+ STARS !
January 2, 2018
Google Public Storage Joycelynn Alexander
Eboni is 100% pleasant, professional and helpful. Would recommend to anyone.
December 31, 2017
Google Public Storage Rick Colen
Eboni and Taylor give excellent service every month. Would recommend to any one.
December 8, 2017
Google Public Storage James Cain
Taylor & Yanii were very polite, courteous and accommodating. They made the whole process very pleasant and ensuring. I give them a 10+
November 1, 2017
Google Public Storage Helen Williams
Taylor was an exceptional associate. Very friendly & helpful. Would recommend to anyone.
November 1, 2017
Google Public Storage BakecoryPro1
This by far the best location i hav e dalt with. Thanks to Eboni and Taylor for the great service i experienced today. And they worked well together. Much Respect!!!!
October 26, 2017
Google Public Storage Ninety5percentAngel
Erica was very helpful and made my move in very easy. She made me feel comfortable and answered all my questions.
October 11, 2017
Google Public Storage Troy Johnson
Eboni is a great manager! She gave 5 star customer service. She really cares about her property. Keep doing your thing.
September 23, 2017
Google Public Storage Robyn Merchant
I had a wonderful experience at Public Storage. My rep was Erica Holmes. She was very knowledgeable and went above and beyond as far as customer service is concerned. She was very efficient and respected my time.
September 4, 2017
Google Public Storage anita wilkens
Janae' was so helpful and patient. I changed my mind several time, but she never got impatient with me. She truly is a gem.
September 2, 2017
Google Public Storage lisa m (carsenstia)
Janae is fantastic. Super knowledgeable, professional and very helpful. Great prices and definitely competitive. Highly recommend this location
August 27, 2017
Public Storage Michael Jahnigen
What time can u get in the gate in the morning
August 20, 2017
Google Public Storage Duane Owens
Employees assisted me with all questions and helped specify my needs. Got the perfect space for a great price. Good conversation and being waited on by people that actually enjoy their position a major plus.
July 30, 2017
Google Public Storage Kazeem Laja
Had a really good experience at this location. The staff was very friendly and they thoroughly explained my options. I am very picky about where I store my belongings but this location was well kept and close to me.
May 19, 2017
Google Public Storage Lakee Skeens
From day one it has been a mess!! My first impression greeted by keaira behind the desk with a night headscarf on at work. I reserved my unit online for 125.00 and was told by keaira that it was 198.00 and was a system error and I should not have been allowed to make the reservation. I than told her I spoke to someone and they confirmed the Amount days before.I immediately showed her the reservation on my phone.She contacted three managers who than attempted to tell me I was just wrong and it was not possible.Finally after being soo frustrated she called a district manager named Matt who than said she will honor the reservation I had. I left and told keaira I would return in one week to give her time to fix the issue. Approximately 1 week I contacted the office only for keaira to say it takes weeks to fix and I need to pay a higher amount and than they will "credit"me. I told her that was not acceptable and asked her to contact someone to resolve my problem. She have me several numbers all of which directed me back to Julian the DM that is NOT available for customers. Keaira kept calling him on her line and coming back to me saying leave a voicemail. I then begged her to provide me with customer service and please just tell the uncaring DM on the other to please call so I can move in. In addition keaira asked me to sign the lease with the wrong amount and they will fix later . Needless to say I have yet to be contacted by Julian or the office to address my move in that is NOT possible due to their error. My advice have more caring employees your representative made clear what she could NOT do and was unwilling to take an extra step to assist me so I could get the unit. I have never experienced worst customer service and would have probably paid the increased amount or taken a smaller unit if the office had at least attempted to resolve my problem. Instead Keaira and Julian decided that the customer should be responsible for the office errors. As it stands the issue has not been resolved and Julian could care less. Thanks for wasting my time public storage of Randallstown. This is a representation of the service customers receive when they have a issue I'd rather not do businesses here.
April 30, 2017
Google Public Storage TONYA CHAFFIN
First please allow me to begin by saying "good customer service" is essential to the growth of any business. As a professional I recognized good customer service when I experience it. More over, excellent and stellar customer service impresses me tremendously. That's what I experienced with the Public Storage company in Randallstown. From the time I made my appt. via on line to the completion when receiving my keys and contract. Let me just say that when I missed my appt. last week, I received follow up calls from the branch to reschedule. Now let's get to My in office experience. Kiara assisted us with our rental. She was personable and pleasant. She pleasant when answering all of my questions and concerns. She was walked us through the process and made important suggestions that would benefit us in the long run during our rental. Kiara is the key to customer service and business growth and productivity. THANK YOU Kiara for such a memorable and pleasant experience.
April 26, 2017
Google Public Storage Day Lynn
Very friendly/ informative and worked with my schedule and financial needs
March 8, 2017
Google Public Storage Brittany Lee
January 21, 2017
Google Public Storage Milton Allen
Ms. Dot and Ms Adrian were really wonderful. They made my rental ecperience actually enjoyable. Very nice people. Highly recommended!!!
January 15, 2017
Google Public Storage Marcus Johnson
Came in looking for rates. Dot and Adrian was great. They answered all my questions and even showed me around the units. Only issue was that the security gate was broken.
January 9, 2017
Google Public Storage David Edwards
Clean, well managed and secure
December 6, 2016
Google Public Storage Jade Wright
I went into the location and I was greeted by the Adrian she hleped me with all my needs my family is relocating to the Randallstown Area and I wanted to get the information for them Adrian was nice and pleasant she answer all my questions and she also let me know about the packing supplies I will need due to the excellent Customer Service at this location my family and will use this location for our storage needs at the end of the month.
November 13, 2016
Google Public Storage Ramses Cypress
Great experience...the sales rep/manager (Erica) was pleasant, professional and enthusiastic. I was in and out in a timely manner.
November 13, 2016
Google Public Storage Dedra Ricks
We were greeted by Erica when we arrived. She gave us a tour of the unit that was available and proceeded to explain all the details. She was very friendly. So far the price was right and everything has been up to our expectations. We would definitely recommend it.
July 29, 2016
Google Public Storage Tim T
ALL BUSINESSES AVOID AT ALL COSTS. Corporate refuses to work with our company to provide access that is available everywhere else and I have units all over the country for our company. Pray you never any issues that require Public Storage corporate anywhere for anything. Non existent except for collecting your $.
July 12, 2016
Google Public Storage mario calderon
Went in and out without any hesitation. I also rented last year no problems whatsoever. I would recommend this facility to anyone. Both times I rented the staff was very helpful totally satisfied.
June 23, 2016
Google Public Storage David Cameron
Erica was really nice and helpful. She had a positive attitude and I recommend this place to everyone.
June 2, 2016
Google Public Storage Candice Carter
Erica is amazing! Extremely helpful and resourceful. Definitely recommend this location to others.
May 9, 2016
Google Public Storage Victoria Brimley
Initial contact means everything in good customer service. Erica, the Manager on duty, quickly and professionally helped with determining our storage needs. Erica's character made you feel welcomed leaving you with a sense of customer satisfaction! Erica was very attentive to details which reassures her customers in solid acknowledgement of what service/product they've leased purchased. Thumbs Up...and Ten Stars
April 24, 2016
Google Public Storage Chris Jones
April 13, 2016
Google Public Storage Blessed Braider
I came to the store looking for some boxes. I wasn't sure exactly what I would needed, but Erica patiently went throw what I needed. That day was rather stressful and her pleasant attitude was much appreciated.
April 12, 2016
Google Public Storage Tatum Bullock
Today was my first experience ever having to get a storage place and Erica was extremely pleasant and helpful! I look forward to recommending this location to others.
April 9, 2016
Google Public Storage tavares luck
I recently visited this location and a lady by the name meyoko I believe was great with every question I had very professional and she made me feel very comfortable ...... By far the best person I delt with at any of the locations
March 29, 2016
Google Public Storage Frankie D
always a decent experience here in da hood
March 17, 2016
Google Public Storage Kateland Smith
I ran into this Public Storage location for a few boxes and I was greeted by Ms. Erica she was so nice and pleasent, excellent customer service.
March 14, 2016
Google Public Storage Evander Johnson
Erica is so pleasant and precise. I always get phone calls and help with my room and bill. She has been very resourceful and possesses an amazing spirit
February 27, 2016
Google Public Storage Lillie Smith
I would like to thank Erica for helping me in my move. She helped me get the right size unit for my belongings. Erica was super and very friendly,every time I go by she always has a smile on her face . If you have any questions or in need of supply she will help you get what you need.
February 24, 2016
Google Public Storage Paul Stonecypher
Erica was very nice and answered all questions thrown at her. She made the experience very relaxed and informational.
February 17, 2016
Google Public Storage Neville Waison
Erica does a great job! She has good energy when she greats you and is willing to help you by explaining and providing whatever I need help with. Best customer service!!
January 28, 2016
Google Public Storage Tianna Knight
This is my second time being with Public Storage and both of my experiences have been outstanding. Erica has always had pleasant attitude, makes you feel welcoming, keeps smile on her face no matter what the situation is or whatever she may be going through and most of all I LOVE LOVE LOVE the customer service. I give this location 5 stars and will always be back if needed.
January 8, 2016
Google Public Storage Nathan Brown
Erica was very very helpful and respectful, polite,we have been there sense 11/9/15 and we love the way she does business.
December 24, 2015
Google Public Storage Jillian Rosario
Feel into hard times and needed a place to store my belonging last minute, worst timing. Erica was such a big help and very courteous, a pleasure to deal with.
December 9, 2015
Google Public Storage Robert Mosley
Erica, the manager is excellent. She was thorough in explaining the contract as well as storage unit recommendations. Great experience as I moved into my unit.
December 7, 2015
Google Public Storage Clave Lewis
The Public Storage agent was very professional and helpful. She went above and beyond to make sure all my needs were satisfied. The unit she recommended was perfect.
November 27, 2015
Google Public Storage Relly Mo-B
Very polite and knowledgeable!!!!
November 5, 2015
Google Public Storage Melvin Willingham
Nothing but great experiences working with the crew over at Randallstown Public Storage. Thanks Erika!!!
October 26, 2015
Google Public Storage Rodney Butler
This is my second year storing my boat at this facility. One of the main reason for storing my boat here (again) is the excellent customer service that I received from Erica. Erica is very professional and knowledgeable. She makes the move-in process easy and painless. As for the facility.. it is well maintained, secured, conveniently located and easily accessible to me. The rates are comparable to other storage facilities in the area. However, unlike other storage facilities, the difference is the customer service. The customer service is/was top notch. Thanks Erica---job well done
October 24, 2015
Google Public Storage Kindra Nadine
Erica, the site manager, is very professional and friendly, made me feel better about my moving experience as a whole. And she's knowledgeable about storage and the things it entails, it's good to be helped by someone that knows what they're doing and cares about their work. Makes a difference.
October 13, 2015
Google Public Storage Matt Olson
The best storage facility I've used, by far! Units are clean and easily accessible. Customer service is amazing, with Erica at the helm. Incredibly happy to have found this place.
September 13, 2015
Google Public Storage Andrea F.
I was impressed to see the dedication showed by the mgr Taysha showed on keeping a cleaned site. I appreciate the customer service Taysha and Erica showed me. They fast and efficient on showing me how to work the system. Thanks Public Storage!
September 7, 2015
Google Public Storage christine west
My experience with public storage has been wonder, I was greeted and taken care by ms. Erica who was not only helpful but very kind and sufficient with all of my needs !!! Thank you Erica !!!
September 5, 2015
Google Public Storage Sam Dunn
The manager is very kind and respectful. Always willing to help out in a time of need. I would highly recommend the storage service to anyone who is interested.
August 30, 2015
Google Public Storage Akelah Aska
Great service from brianna and kenneth... They provided great customer.
August 15, 2015
Google Public Storage Ronisa Harrison
I received good service from the 2 young ladies at the Liberty location.
August 15, 2015
Google Public Storage Cy Price
I rented a storage unit at this location for a few months to prepare for a move. The property manager, Erica, was always helpful. Even though the units are outside, there was never an issue with rodents, water damage, or any other type of critters :) Nice and clean and convenient enough from 695. I'd definitely rent here again.
August 2, 2015
Google Public Storage gdc615
Excellent Customer Service. Erica Was Very Helpful.
July 27, 2015
Google Public Storage Allyson Boyette
Breanna and Erica gave Wonderful Customer service and provided proffessional personality . knowlegable and courteous.
July 9, 2015
Google Public Storage Julia Flynn Werre
Erica does an amazing job! So helpful, cheerful and does a fantastic job every month. Thanks, Erica!
June 25, 2015
Google Public Storage Ciera Johnson
Erica was beyond phenomenal today for me I was down on my look moving back to Randallstown and needed a storage facility that allowed me to move into quickly and have ample amount of space for my 2 bedroom apartment she helped me sort out how much stuff I actually had and placed me in big enough space. Erica has great customer service and very attentive to each and every customer needs that she interacts with if I had to get storage again I would not only choose public storage but I will choose the liberty road location in particular.
June 11, 2015
Google Public Storage Corice Singletary
I am a repeat customer with Public Storage, and when I want to store anything I won't go anywhere else but Public Storage. Service is awesome! No complaints!
June 10, 2015
Google Public Storage lee Wright
My family and I are moving and I stop in this location to price packing supplies Erica made my experience so easy she was so nice and pleasant, excellent customer service.
June 8, 2015
Google Public Storage Marie Roberts Holmes
I came to make a payment for my grandma. The young ladies where every helpful. They not only find her account but asked me security questions. I'm glad I came here today
May 27, 2015
Google Public Storage Matthew Plummer
Shanikqua was a very big help even though I gave her hell while was there
May 26, 2015
Google Public Storage Kaieta Lofton
Great customer service! Erica and Bre were very friendly, understanding, and compassionate!
May 21, 2015
Google Public Storage Monique Crosby
Great customer service! The property manager erica was very helpful, she took her time with me and i didn't feel rushed. She went over everything in detail, left no stones unturned. I've rented from other storage companies and had some ok experiences and some so so experiences but randallstown public storage is the best experience I've had. Keep up the good work!
May 11, 2015
Google Public Storage Juette Ramocan Booth
_ my experience was very quick and professional. The facilities were clean and I felt secure.
May 8, 2015
Google Public Storage Michelle Scott
Excellent customer service very friendly
April 10, 2015
Google Public Storage Daniele Hill
This storage facility is a great place. The managers are very helpful and are great listeners. They told me everything I need to protect my belongings. I would recommend it to anybody
April 10, 2015
Google Public Storage Nakiece Hyland
The office is always in order and they always have the right answer. I rent at another store and come here to make payments. Erica is a breathe of fresh air and always has a smile.
April 7, 2015
Google Public Storage Dave Willis
Erica is awesome and has made this storage experience easy and convenient. Thank you!!!
March 4, 2015
Google Public Storage Charles Munn
This is my second time renting here I recommend family and friends because the customer service here is exceptional
March 3, 2015
Google Public Storage Gregory Minor
I think Erica does a great job at customer service enjoy coming here because of her.
February 21, 2015
Google Public Storage Charles Veney III
I was completely satisfied with the customer service and the level of professionalism from Erica. She went above and beyond to help me and I'm greatly appreciative.
February 7, 2015
Google Public Storage Pauline Lesane
my experience at this store is great. my mother told me about this site and she told me I would be very happy and she did not lie. Erica is very patient and explains things in a way that you can understand and the young lady Kim is just as delightful. I would recommend this site to anybody
January 31, 2015
Google Public Storage Mark Jamerson
I rented at a lot of different places and this place by far is the cleanest place I have rented at. Erica and Kim are very nice and professional. I would recommend it to anybody
January 30, 2015
Google Public Storage Bruce Wookfolk
The customer service at this site is the best around. Erica the property manger is easy to talk to about any problem. The property is always clean and I'm always greeted with a smile
January 30, 2015
Google Public Storage Theora Turner
I have been renting here for some years and have seen a few property managers but Erica is truly a very excellent property manager who really understands her customers
January 29, 2015
Google Public Storage Avis Harrison
Kim was very helpful. Every time I come in the service had been professional. I do appreciate them. Thank you
January 3, 2015
Google Public Storage Angel Clarke
I had a wonderful time and it made my experience excellent. I came back to this faculty and really am happy that I came back kim and Erica where grear
December 13, 2014
Google Public Storage Krystal Robinson
The customer service at this property was eexcellent. They were very patient with us as we didn't understand to how to store our belongings. We found the perfect unit. ....
December 6, 2014
Google Public Storage Star Black
the customer service I experienced was excellent and really something that you don't experience everyday. Erica and Kim where very professional
November 25, 2014
Google Public Storage Nicole Cochrane
I love love LOVE this location specifically because of the customer service. Erica, the store keeper, is my go to for all my needs!!! She's so down to earth & always has me in & out. She's great, I've been to other Public Storage & I have to say this is by far the best location & service. Hands down.
November 7, 2014
Google Public Storage Sequoia Cobb
The Site Manager Erica is great and very helpful. Site is clean . I would recommend this property
October 11, 2014
Google Public Storage Trinsten Torres
Went and purchase some boxes and tape and tay gave me excellent customer service 👍👍
October 7, 2014
Google Public Storage Mia Woods
Excellent customer service! Friendly employees
September 30, 2014
Google Public Storage eric ndula
My experience at this property is the best I ever had at a storage place. The staff is always polite and the property is always kept up. I would recommend this property to any body
September 29, 2014
Google Public Storage Sheldon Henderson
Erica was wonderful and made move in extremely easy, she is very pleasant and courteous.
September 11, 2014
Google Public Storage ANTHONY LEONARD
Excellent service... Great customer service...
August 28, 2014
Google Public Storage Florence Ray
Property manager ERICA and TAY are AWESOME!!!! Great and fast service. Will continue to use their service.
August 15, 2014
Google Public Storage kayla White
It was great
August 15, 2014
Google Public Storage Tonya Howell
My whole family rents with Erica at this public storage. We have never had any problems and would suggest this storage to everyone. Love it
June 28, 2014
Google Public Storage Lenita Vincent
Erica is great! Thanks!
June 22, 2014
Google Public Storage Raphael Williams
Erica was amazing, I do appreciate her interaction and definitely was very informative and paid attention to details. She made the renting experience very low pressure.
June 22, 2014
Google Public Storage Nicole Goins
Great service
June 17, 2014
Google Public Storage Shantell Hawkins
I received wonderful customer service from a lady name Erica today, I was totally lost and undecided on storage and she assist me in such a pleasant way. Thank you for such amazing service... You Rock!!!
June 17, 2014
Google Public Storage albert gary
Erica was very polite and showed me how to use the facility. After she showed me how the facility worked I was happy to get the unit.
June 6, 2014
Google Public Storage David Pridgen
I want to say that Erica first was outstanding when I signed up for a storage space. Furthermore she has extended great customer service to me since, especially when my mind is gone and I forget to make you know what. Then she even stayed later than her work schedule to assist me on a FRIDAY. It doesn't get any a better than that. She has earned my 5 star service approval! Erica you Rock!
June 4, 2014
Google Public Storage Delvin Wright
Very professional and knowledgeable. Will recommend to friends and family. Thank you Erica
May 30, 2014
Google Public Storage Arthur Johnson
Kyri went above and beyond to satisfy me today with my unit she stayed a lil late to accommodate me running late and was nice and professional my whole experience with her was positive and will refer people to the Randallstown location because of her
May 27, 2014
Google Public Storage Morris Powell
This is my second time renting at this facility and I have gotten excellent service each time
May 27, 2014
Google Public Storage M Levi
What started out as a great experience isn't that great after all. Was hoping to transfer units (same size, same price as adveritsed, but interior due to my items being stored) and was told that I couldn't. Less than three days later and not even moved in yet. I was told that the unit would be ok for my needs. It won't. I understand that they have contracts, but I did tell the property manager during my initial visit what I was storing and she suggested that the larger outside unit would be ok. I should have investigated more before making a final decision, but I still don't get why you just can't make a clean transfer without losing anything, especially when there is one available and it's been such a short period of time. Hopefully I won't need to stay too long and I can find what I need elsewhere.
May 25, 2014
Google Public Storage Mario Sykes
my experience was outstanding I receive everything I needed she was very much informed about the information it was great thank you
May 24, 2014
Google Public Storage His & Her Pets
Sweet woman at front desk and funny. Very knowledgeable.
May 19, 2014
Google Public Storage Analia Espinoza
All of the people are so nice and patient. Place also looks secure! Really good service :-)
May 13, 2014
Google Public Storage I T
Erica was very helpful and patient with me and understood my concerns. I would like to acknowledge her great customer service.
May 12, 2014
Google Public Storage Dr Tritri
Erica was very helpful and prompt and service was excellent!
April 28, 2014
Google Public Storage Juba Ingram
Excellant customer service Erica was very helpful and kind
April 22, 2014
Google Public Storage Tunya Justice
Erica is super she explained everything in detail. I will use public storage again
April 19, 2014
Google Public Storage Pauline Lesane
This property is very professional and always clean. I would recommend to everyone
April 16, 2014
Google Public Storage Milani K
Today I had the best experience with leasing a storage unit. I had the pleasure of transacting business with the site Manager Ms. Erica. It was a smooth and stress-free experience. She made me feel welcome and provided me with excellent customer service!!!! Thanks Erica...
April 15, 2014
Google Public Storage Mozella sampson
Erica Holmes is a wonderful person always polite and helpful in any problems that you have . This lady goes beyond her duties at Public storage making you feel at home at this establishment.
April 14, 2014
Google Public Storage Marty Brown
Erica is awesome. If you go there and anyone else is working ask for her. She goes out of her way to help. Ive worked with other staff members who are also great but she is the cream of the crop
April 6, 2014
Google Public Storage Bridget Richardson
This is my second time using this location in 5 years. The young lady that handled my reservation (Erica) is the best. She was very professional and accommodating. I was given a courtesy call prior to my arrival and was greeted with a smile. She took her time explaining the lease details and making sure I had ALL of my supplies for the move. I look forward to another great relationship with Public Storage. My unit was big enough for all of my things. Clean and very secure............thanks again Erica!
April 4, 2014
Google Public Storage Brent Burch
Erica was a great help and very professional.
April 1, 2014
Google Public Storage Myrnelle Inniss
Excellent customer service, in and out in no time ....very curteous and helpful! Great experience.
April 1, 2014
Google Public Storage Lashawn debose
Good excellent
April 1, 2014
Google Public Storage Devonta Massey
Great lovely
April 1, 2014
Google Public Storage Jessica Dennison
Service was friendly and fast. I would definitely recommend them to anyone looking for storage.
March 28, 2014
Google Public Storage Alia Lawson
Service here is excellent. I recieved the greatest customer service!! The staff at this location made sure I was completely satisfied and comfortable with the price and unit!
March 22, 2014
Google Public Storage Devrin Smith
Erica us a great help when needed, assistance was there when ever I needed it. She has helped me and worked with me to have the best service. Recommend checking out public service for business and good customer service
March 21, 2014
Google Public Storage Tamal Banton
Had no problems at all. Public Storage was very accommodating and provided me with a great storage space for the two years that I needed it during my transition into a new home. There were no serious rodent issues or anything of that sort. Erica, the property manager, is attentive and maintains the property very well, while also exercising great responsiveness to customer needs. I would definitely recommend this location of Public Storage to other persons interested in seeking storage.
February 26, 2014
Google Public Storage Charnae Gardner
Yes Erica was very helpful and good at her job
February 23, 2014
Google Public Storage Natasha Anderson
The manager provided me with excellent support !!!!
February 11, 2014
Google Public Storage Leiloni Khai
Erica is really nice she takes you step by step through everything that you need to know.
February 8, 2014
Google Public Storage Tashika Miller-Pindell
The service was great. Erica was very helpful and did a wonderful job getting me through the process of renting a storage unit.
February 1, 2014
Google Public Storage Jo-el Armstrong
Excellent service and very assessable. Even saved $ checking out begging of month, thanks Erica!
February 1, 2014
Google Public Storage MsPrimAndProper 444
The service was extremely phenomenal, I'd refer all my family & friends to this facility!!
January 31, 2014
Google Public Storage Carolyn Victorian
I had the absolute best experience with the customer service associate at the Public Storage facility in Randallstown. Though I am an infrequent user of our storage unit, each time I visit I am made to feel like a member of a family. Erica is always bright and bubbly with a smile to match her tone. She is helpful and resourceful. You are lucky to have her, beware I am an Office Manager always in search of people like Erica! Kudos, Erica, you ROCK! Carolyn Victorian, Office Manager Baltimore Suburban Health
January 31, 2014
Google Public Storage Kelley Rankins
I have established the storage units in Randallstown for work purposes, however now that I have had such awesome service working particularly with Eric, I would use Public Storage for personal use if the need ever arouse. Eric is always in a wonderful mood when I visit, even when the situation is not pleasant. She is a great individual to work with.
January 31, 2014
Google Public Storage Pamela Brown
Love this place! Erica is a very caring person. I enjoy doing business with her.
January 30, 2014
Google Public Storage Makeba Smith
I have dealt with this storage facility for about 4 yrs. I feel safe and confident with my stuff being secured with this company. Their on site manager, Erica is one of the best around. She is more than helpful and extremely good with customers. The are willing to work with you and accommodate the needs of the individual as well as answer any and all questions you may have. You really couldn't ask for a better staff. I would highly recommend this public storage facility before all others in area when someone is looking for a store their possessions.
January 30, 2014
Google Public Storage Phillip Davis
Charles and Ericka service was great!
January 16, 2014
Google Public Storage kenneth pindell
Very good experience, great customer service
January 16, 2014
Google Public Storage Carla B
Wonderful experience. Erica is great. Very helpful and always professional.
January 15, 2014
Google Public Storage Chuanta Stubbs
Erica Is The Best! Excellent Customer Service! If she was ever in need of a job I would make sure she is never without.... it should be more people like Ms.Erica
January 14, 2014
Google Public Storage Rosalind Robinson-Ambrose, DBA
Fantastic local and the management staff is outstanding. I recommend this location if you are looking for storage.
January 12, 2014
Google Public Storage Eric Gordon
I appreciate the service charles gave to me I'll ues them anytime of the day month or year
January 9, 2014
Google Public Storage ryland pierce
Erica is a fine manager and a good person. very helpful and smart. need more like her.
January 9, 2014
Google Public Storage Paul Beaman
Great Service low prices. Awesome customer service.
January 4, 2014
Google Public Storage patricia sparrow
Erica, provides awesome service. She is always polite, respectful and extremely helpful.
January 2, 2014
Google Public Storage J Jackson
Erica was very knowledgeable and helpful throughout my storage process...i would highly recommend her and the randallstown location for your storage needs
December 27, 2013
Google Public Storage Brandon C
Amazing. I didn't want for a thing!
December 23, 2013
Google Public Storage Jamahl Davis
My experience with public storage have been greatly enhance because of Erica. I actually moved from a store across the street because of Erica. She has been the shining lite in all of this for me. I would not have kept my things at this location if she were not hear as I no longer live in the area. She's helped my family and I try to send her business when possible. Truly I would not be at this location of not for her.
December 2, 2013
Google Public Storage Chelai Williams
I believe the young lady in charge name was Erica and she was such a delight. I was in a time crunch and needed a unit fast, she helped me quickly and efficiently. I would definitely rent from this location if I ever needed a unit again.
October 31, 2013
Google Public Storage Joshua Lee
Loved the service and enjoyed listening the to employees joke around. Great service
October 14, 2013
Google Public Storage Patricia Pace
I always have a pleasant experience whenever I visit my unit. Erica has a very positive attitude and I can tell she really enjoys working with people. She is a true asset to your company. Always greets you with a smile very helpful.
October 10, 2013
Google Public Storage Kenneth Sherman
Very well maintained and the customer service is very professional and polite I would recommend to my family and friends
October 9, 2013
Google Public Storage Maria Alvarez
Let me start by saying, I have quite an experience under my belt with public storage facilities around the Baltimore area. I have moved a couple times and I have needed storage for my "extras" in between. This property is one of the best kept in the area. Erica, the site manager is fantastic!! Friendly, professional and approachable. The grounds are immaculate, in fact the inside of the facility is so clean, I feel like you can eat off the floors of this facility, from what I heard Erica uses bleach to clean her floors, so you probably could 8). If this is in your area and you need storage come here. You will love it as much as I did.
October 8, 2013
Google Public Storage nadine verane
Erica is amazing and always have the right answer. I love the property
October 8, 2013
Google Public Storage Shawn Brown
The property is always very clean and Erica is extremely nice and helpful. I would absolutely recommend this storage site to anyone.
October 8, 2013
Google Public Storage Kamille Louis
I have been using the same public storage loation for over 5 years on and off and everytime i go back there i continue to be satisfied with the service!!! Sometimes after i visit my unit i stop in at the office to speak with Erica She is very kind and courteous and i couldn't chose a better Public Storage to go to!!!!!!!!!!
September 24, 2013
Google Public Storage Fred Wilson
Very responsive and informative, answered all my questions. Erica at this site is a pleasure to deal with. Always has a smile on her face and is very helpful...need more like her!! Overall a wonderful experience.
July 15, 2013
Google Public Storage vanity james
We are in the process of moving a lot of furniture and items. Erica was more than helpful bright and early on a Monday morning. She was very knowledgeable about how to package any kind of item, large or small and delicate items. Her personality was very pleasant. Erica was very positive and upbeat and very much engaged with us. Good help is hard to find, but Erica is a great example of what great customer service is. Thanks so much!! Keep up the great work!