Public Storage Self-Storage Units at 9265 Berger Rd, Columbia, MD

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6
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
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5'x5'Online only price$ 34/moSmall 5'x5'- Climate Controlled
- Upstairs/elevator
$ 34/mo $43Best Price Label -
5'x5'Online only price$ 34/moSmall 5'x5'- Climate Controlled
- Inside unit
- Locker
$ 34/mo $42Best Price Label -
5'x5'Online only price$ 42/moSmall 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 42/mo $52Best Price Label -
5'x10'Online only price$ 46/moSmall 5'x10'- Climate Controlled
- Upstairs/elevator
$ 46/mo $57Best Price Label -
5'x10'Online only price$ 56/moSmall 5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 56/mo $70Best Price Label -
7.5'x10'Online only price$ 111/moMedium 7.5'x10'- Climate Controlled
- Upstairs/elevator
$ 111/mo $139Best Price Label -
10'x10'Online only price$ 122/moMedium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 122/mo $152Best Price Label -
7.5'x10'Online only price$ 135/moMedium 7.5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 135/mo $169Best Price Label -
10'x10'Online only price$ 148/moMedium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 148/mo $185Best Price Label -
10'x20'Online only price$ 175/moLarge 10'x20'- Climate Controlled
- Upstairs/elevator
$ 175/mo $219Best Price Label -
10'x15'Online only price$ 176/moLarge 10'x15'- Climate Controlled
- Upstairs/elevator
$ 176/mo $219Best Price Label -
10'x25'Online only price$ 178/moLarge 10'x25'- Climate Controlled
- Inside unit
- 1st Floor
$ 178/mo $223Best Price Label -
10'x30'Online only price$ 205/moLarge 10'x30'- Climate Controlled
- Upstairs/elevator
$ 205/mo $256Best Price Label -
10'x20'Online only price$ 214/moLarge 10'x20'- Climate Controlled
- Inside unit
- 1st Floor
$ 214/mo $267Best Price Label -
10'x15'Online only price$ 214/moLarge 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 214/mo $267Best Price Label -
10'x30'Online only price$ 250/moLarge 10'x30'- Climate Controlled
- Inside unit
- 1st Floor
$ 250/mo $312Best Price Label
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At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 556)
The customer service is a joke. We rented a unit, arrived and the entry code wasn’t working so we called to have it reset and the woman did it for us over the phone. Once we were inside and viewed the unit, we decided the unit wasn’t big enough, so we purchased another unit through the app. For some reason they revoked our access to BOTH units after we completed the purchase of the second unit, so we called again. The same woman on the customer service line said that our access hours were set from 9:30-5:00 (it’s 7:30AM) and that there was nothing she could do and we would have to wait for the onsite property manager who wasn’t arriving for two more hours. Then she tried to just hang up the phone when we asked for clarification as to why we couldn’t access either unit when we just had access to the first. the customer service representative was not helpful at all and we are very disappointed with how this situation was handled. Our movers for our military move are arriving momentarily and this is incredibly inconvenient. 0/10 would recommend.
Best customer service I've seen in years, Kim was great
Pay your bills and you get what you pay for. Struggle at all and the shady side comes out. Fees on top of fees, locks cut without notice. That’s for being late on a month. Years as a customer mean nothing. Moving my stuff out today
Clean environment and staff very helpful.
Great people & great customer service!! Def recommend for all your moving and storage needs.
I had a wonderful experience this morning at public storage on Berger Road in Columbia. I am making room in my house and needed to remove items that are in the way until I decide what to do with them. I had a smaller unit and knew I would need more space I was able to transfer to a larger unit for $1 more a month. Thank you Anthony for your assistance.
Today I got my storage unit setup with no problem Thank very to Kim and Kim for all their wonderful help.. Appreciate it lady 👍🏾💯🌹❤️
Kimberly was very helpful and supportive. She is an asset to your company. I would highly recommend her. She was very courteous to me.😊
Kim Z is the best property manager. She has made my storage experience the best and most pleasant. This was the first time storing anything and was amazed by the courtesy and friendliness of Kim Z
Great customer service
Great costumer service
Great customer service! Very helpful!
Super easy! Walked in and walked out, definitely recommend!
Great customer service! Very efficient, was in and out in the matter of minutes!
Kim and Taylor did an awesome job what a great asset to the company. Great customer service!
Kim is the best! Quickly helped resolve a billing dispute and is always courteous and professional.
Excellent customer service.
The ladies there are wonderful and very helpful.
Great service and very clean and secure storage spaces. Please note the door may be locked during business hours if the service rep is in another part of the building.
Kimberly Z is the best and is always a great help. She is very knowledgeable about the facility
Kim is the best. She know what she talking about when it comes to her store. If you need storage you need to see her !!
Wow, what a refreshing change this facility is. Modern, clean and fresh, just a whole level above any other storage I have used before. Very efficiently run and a pleasure to use. A special thanks to Kim for your excellent service!!
There’s really no reason to have business hours, there’s literally never anyone there. They come and go as they please.
Everything was great had everything I need thanks for everything your do
I have really enjoyed renting from this facility. The units are clean, and having a climate controlled space has made a big difference in the preservation of my things. I just spoke with Kim, the manager about an exorbitant rate increase. She was able to make some cost saving adjustments for me. Kim is the greatest.
These guys are the best! Especially kim!
Public Storage on Berger Rd. In Columbia is really great. The units are very clean, safe secure location, and the staff make the process so easy. Kim is great - very friendly, welcoming, and helpful. If I ever need to store items again, no question, I’m using Public Storage again.
Great customer service and always friendly love this place!
Friendly staff that is always ready to help, clean load and unloading area. Easy access in and out.
Diane was great, very helpful and professional. I have 2 storage units and never had an issue. I'm also impressed by how clean and bright the facility is.
Very clean & great place for storing your items. Outstanding customer service by an associate named Kimberly. She is very knowledgable & helpful. Thanks to her, I will be recommending this location
Kim Z manager on site was very nice and helpful. Explained everything we needed to know about the site
This was the BEST place to store my items, Kimberly was great help
Very helpful understanding and kind! Great some orange facility
Nice storage and Kim Z is giving really good service. I’m complete satisfied with this place. Definitely recommend.
Kimberly Z. is just the greatest. She is so nice and sweet and made my move the most easiest experience during this stressful time. I will always come back to this storage facility.
The best storage ever ! Kimberly is very nice . Thanks Kim .
Kimberly was very nice and pleasant. She keeps a very clean facility
Kimberly is so nice and and will put a smile on your face. This the best place to store your items.
Kimberly was totally awesome. She was very very helpful. She deserves a raise.
Kim Z. Was very helpful and made this move easy
Great place love it
Kimberly and Dianne was very helpful. Thank you for your services!
Very helpful, courteous, and friendly. Saved me time and money. They definitely will have my business again in the future.
Kim is the greatest.. she is so helpful and got me the size unit I needed. She made my move so easy and made this transition for me the best with her personality. I will ALWAYS come back to this location just so I can see her so she can put that smile on face during this stressful time. Go see her if you ever need storage, she is the greatest. I promise you will not be disappointed and you will always walk away with a smile and feel like your family there.
Kim is a great person and made my life easier during this stressful moment of moving. I would recommend anyone moving to come see her because she is very down to earth and will assist you and let you vent your issues during this nextstage of life. She is such a blessing and and put a smile on my face the entire time I was there. She keeps a clean facility and I know I will not have to worry about my belongings while there. Please go see her for all your storage needs. I'm promise you will not be disappointed.
kim was great and helped me with everything i needed
The lady was very helpful and definitely courteous...my experience at this location was welcome and warming...
Great service clean unit
The facility is very modern, neat, clean with new equipment. Also Kimberley is extremely knowledgeable, pleasant, professional and takes great care of the facility.
Great Customer Service
Kimberly is the greatest. She is so nice, friendly and helpful. I just love coming to the facility and to see her when i come in.
Kimberly is an absolute treasure! She always goes out of her way to greet everyone. Excellent customer service. I can't imagine dealing with anyone else.
Just signed up for a unit today. Kimberly was so helpful in answering my questions and getting me acquainted with the ins and outs of the building. Even reassuring me when I thought I accidentally set off an alarm! Haha. They’ve got large carts on site to use for unloading as well. Couldn’t have been a smoother process overall. Highly recommended.
Have been using this storage facility for a year. Easy access, clean and the staff is very helpful.
Very quick and easy set up for my account and unit, the front desk made the experience fun with jokes and good conversation. Thanks a bunch!
The manager was friendly and very helpful. She’s professional and very organized. Packing and planning out storage details can be stressful, but Kim made my day that much better. Thank you!
Excellent knowledge and discounts to help me get a unit and moved to the same day.
Kim Z. Is great and helpful. Very responsive and knows her SH** come to see her for all your storage needs.
Kimberly was very personsble. She listened our needs and expectations and then proceeded to show us a unit that it was the perfect size to our storage needs. I rented a unit and i would also recommend you guys to anyone who needs storage. Keep up the good work!!!
Kim was awesome! She helped us trough the rental process. We moved from mini u down the street and could not be happier.
The front customer service desk is friendly and guided husband and I through the paperworks. The rate is pretty affordable for 10x10 which we’re happy paying for. Cleanliness is 10/10 rn. 👍
She so nice and helpful , friendly
Kim is awesome!!! And very helpful.
Today was a great day! Finally got to speak to a very personable, professional, and knowledgeable person/manager on site. She made it easy for me to decide to use Public Storage. Thank you.
Ms.Kimberly was very informative and polite answered all of my question.
great customer service
Great experience Kimberly was very helpful and friend went the extra mile!
Kim was great!!
Kim was very helpful and extremely professional!
What a pleasant experience! The property manager Kimberly is such an awesome human being, and absolutely made the experience a blast. Whoever thought you'd have a fun time talking with someone about renting storage units?! This location is highly recommended! Give Kim a shout, I highly recommend it!! The property itself is clean and ready to get around in. Ordering online is a breeze and they take care of everything before you get there! Jeez, why can't I give more stars?!?!
Kim Z. Is great and pleasant. She runs a clean and safe facility
Kimberly was very helpful in assisting me with getting the correct size unit I needed. She is very friendly and knowledgeable about the facility. This location is clean and I would anyone who needs storage to come see Kim
I would like to thank Kimberly for all her help ,,professionalism and hard work. Thank you again Kim
Kim Z helped make this move easy and was very helpful and friendly.
Excellent customer service by Kimberly. Very sweet woman. Highly recommended for everyone.
This place is very clean and secure. The staff is great
Great and friendly customer service from Kim. Would recommend
Kimberly had great customer service!!!
The place is very clean and I feel safe with my things being there. However, it’s a no from me for the staff. Very rude and not helpful in the slightest. Immediately I walked in and I have never been treated so poorly. She had a terrible attitude and was unprofessional. She also left the building and posted a sign to return at 4:45 and she returned at 5pm (so I waited for over an hour and was not courteous at all) She ruined the whole storage experience for me, unfortunately.
Kim Z, Did a great job as always working very helpful especially to an old guy that can’t work the Internet always makes her self and your staff available she needs a raise. If you’d like to keep great employees sometimes you have to pay for their hard work and loyalty. Thank you great doing business
Kimberly Z. Is the best!
Kim Z. Is awesome sales rep, making sure you’re on top of your account and all paid up!
Very, very helpful in getting me through the process. Thank you for your help.
Great service !
Excellent service rendered to me by Kimberly Z. Nice environment.
Kim and the team there are great to work with. This is an indoor and conditioner facility. Clean and COVID safe. Thanks everyone!
Kim is very knowledgeable
Very helpful and knowledgeable!!
Kim Z was very nice and knowledgeable and made the process the easy. She deserves a raise .
This public storage location is very clean and well managed. Kim does an awesome job!!
I found this location very helpful and professional . Product knowledge was excellent & the facility was very clean!
The Kim's at the Columbia public storage are the greatest ladies who display Excellent customer service. They assist customers at all times and are available anytime you need them. I highly recommend this facility to anyone looking for a safe and secure environment
Kim M. Was awesome, we truly appreciated her assistance.
Kim M was very helpful and when we were looking to rent our first unit. She went above and beyond. She is professional and honest. We were extremely happy with our experience.
Great people- friendy- knowledgeable- very clean facility.
Great staff clean location. Highly recommend!
Very clean, and safe. Personnel is very nice.
Both Kim’s at this location are extremely helpful! Made it very easy to rent and store my stuff.
Good storage and amenities at a reasonable price
Quick and efficient, the lady that helped me was lovely. I will write another review in a few months. Hopefully the customer service will still be 5 stars
Clean facility. Price hikes are steep though.
Are your self-storage units easily accessible?
What size self-storage unit do I need?
What do I need to bring with me to rent a self-storage unit?
Are your self-storage units secure?
What hours can I access my self-storage unit?
Do you have self-storage Move-In Specials?
Do you offer Contactless Renting?
Do you have drive-up loading and unloading?
Do you sell self-storage and moving supplies?
What items need to be stored in your climate-controlled self-storage units?
Do you offer car, boat, motorcycle, ATV and RV storage?
Manager was fast, friendly, and helpful
The girls on the office are trouble makers and thoughtless.will never visit again!!!
Kim Z. was very knowledgeable and helpful in making sure that I picked the right storage size for my needs.
Customer service is not in their lexicon. While the place is clean and well maintained, they do not care about the customer. After using a larger unit for several months I down-sized to a smaller unit. When I transferred to the smaller unit, I thought I had properly set up autopay, but never a peep, never a notice, never a courtesy call -- and so I was charged two late fees and, because I was a month late with my payment, they also charged me a default fee of $150.00. Unlike most reputable businesses that send a reminder, they do not, and do not care. Even though I never missed a payment before downsizing, they did not reimburse me. If you have other options, choose them, not this company. Their customer service is awful.
I would recommend a different location. The workers at this location (9265 Berger Road) are extremely rude and unhelpful. There are many other locations with much more helpful and decent staff. I went in to get a unit and the staff were unprovokedly aggressive as soon as I walked in. I continued to try to get my unit and she just became more and more passive aggressive and rolled her eyes when I answered her questions. I left immediately and went to a new location where I had a much better experience. Needless to say, if they are that rude to new customers, I can only imagine how they treat their paying customers. I am writing this to hopefully help someone avoid the experience I had. I implore you to use a different location.
Very helpful , friendly staff, clean units, well kept facility, great deals, A+!
Gri
I was very impressed with the facility and the staff. It’s very clean and the managers are very helpful, moving the stuff into storage was a smooth transition.
Very friendly and helpful!
Kim is awesome!
Wonderful people and great help
Great customer service. DOPE!
great company for storage!
The staff was amazing! Kim helped me find the perfect unit for all my belongings even with all my adjustments . Great service !
Great customer service. Clean facility and units.
Very clean place recommend using it. Staff are very helpful and nice.
Great customer service, storage is very clean. Mrs. Kim was a wahoo!!! In giving me great customer service. I will highly recommend this to friends and family. Thank You Mrs. kim
Very clean and professional environment and help staff
I rented a unit from this facility in the past and today I am returning. The staff was helpful to change my reservation. Spencer and Kim M. Helped me get started today and I love the energy that was put out. Kim M particularly had high energy and had a lot of knowledge of everything.
The manager was very professional and kind
Great group staff very helpful - site clean and neat
The staff here is incredible and the facility is spotless. It breeds confidence that my belongings are well taken care of. I did a lot of research and this was far better than any other company and even better than two other EZ Storage facilities I visited.
Long time tenant. Great service, clean facilities. Kim and Kim are great.
Great Experience from the time we walked through the door. Very clean building, friendly and informative staff. Highly recommend.
Very clean units! Excellent service, very informative. Highly recommend storing your stuff here.
great place
Excellent service cold water and candy
Banging services
This place has great customer service. And its very clean. They even have a mattress hauler.. Plus great candy. Kim was excellent....
Very helpful! I was able to move my things from one storage unit to another quickly. Prices are reasonable.
Great location for storage.
Very fast and easy to get set up.
Facility is very clean and friendly staff easy to rent
Fast and friendly staff. Super easy to get my unit and start moving in. Site seems very secure.
Great place to store you items. Friendly staff and very clean facility. Secured and safe as well.
I was in and out pretty quickly!:) which was what I wanted! Kim Z was amazing she was very knowledgable and understanding of my time concerns of going to my next appointment. I wish all companies was this efficient.
Great facility! Clean and cool (it’s July). Staff is friendly and welcoming.
Great service and great conditions for storage.
Nice staff, Kim and Kim are great!
It was a pleasure for me to rent from ezstorage
Excellent service
Excellent clean affordable and convenient storage facility
Kim has great customer service thank you for your assistance.
Clean facility! First month free. No issues closing account. Very helpful staff.
Kim was amazing. Glad to be here
I recently moved to Columbia and I’ve been using this storage unit for year and a half now and I can honestly say you get your bang for your buck. The storage unit is super clean. Customer service is phenomenal. Kim Z. was super helpful and when I needed to use the restroom really bad she was very helpful and informed me this storage facility had a restroom for it patrons to use. I’m very pleased with the service here.
Womderful place wonderful people kim and kim were excellent. Great service
Great experience, very pleasant and professional customer service by both Kims!
They are very nice and a clean place
Both beautiful and highly efficient "Kim's" were a pleasure to do business with. - truth
Excellent and courteous introduction to the property!
Quick and easy sign up process. Great customer service!
Kim and Kim are awesome! They were super nice and helpful!
Storage was clean and friendly customer service.
Great service. Clean clean Clean!!!! Both Kims are awesome!!!
Clean facility, excellent service, and Kim the manager was great! I would definitely recommend to others!!!
Great customer service
Great Costumer Service, Quick, and Clear info, Nice and Clean Storage Units, 👍🏼
Excellent service
Extraordinary service
Good costumer services, allways clean
Good services, Adeope provides the best costumer services
Good service!!!
EZ Storage . . . Kim exhibited excellent customer service and professionalism . . . AGAIN AWESOME SERVICE! Thank you!
Very helpful and clean.
Very knowledgeable very helpful friendly staff
Very friendly staff
Great service, the manager Kim was very helpful and professional.
Had a good experience
Clean and friendly staff. Would recommend
Kim and Alizia are the best store managers. I never have any problems with them. They are always so friendly when I walk in the door. I recommend using this facility, you’ll get the best customer service.
great place to store your items, very clean. Kim is very friendly and helpful. Will definitely be using them for all my storage needs.
Best storage place in Maryland
Good experience
Make sure you pick the best location for your needs. They won’t let you transfer to another local facility (Company policy). I called to transfer only 4 or 5 hours after signing the lease for my unit. You will not get the courtesy of a 24 hour grace period for changes. No changes after the office closes for the day. No refund etc. Some locations are better than others. The employees seem nice enough but the company policy sucks. Long gone are the days of customer satisfaction being priority, at least with this company. I don’t think I was asking for anything “unreasonable” from this company.
Very nice, friendly and helpful staff. Excellent units, fairly priced and the first month free.
Went in to rent a storage unit. Kim was amazing! Very helpful. Answered all of our questions and was great with our three year old daughter. The unit is clean, secure, and the price is the most affordable around.
Kim could not have made it easier to rent a unit! She took us on a thorough tour of the facility, show us to units, and immediately knew which one we needed. She was very concise with the contract, payment, and made the whole experience pleasant and easy!
Clean and secure place to store.
Friendly staff. Efficient paperwork. Clean, secure facility. Thank you for helping in a family time of need.
Great facilities, friendly staff!
Clean and safe facility. Friendly staff.
Very friendly manager and really helpful! Made storing everything an easy process.
Clean space, great staff!
Great and friendly service! Clean facility!
Kim and Alizia are very friendly. Facility is very clean and will use them when ever I need storage.
Manager was great. Very professional and friendly. Clean storage and easily accessible.
I had a wonderful experience with Kim at EZ Storage. Customer service couldn't have been smoother. She explained everything in detail and the until and facility were exceptionally clean. She went above and beyond my expectations! Will definitely come back should the need arise.
One of the best around, excuse me, the best. VERY clean. Excellent service. Patient and reliable. As far as storage goes, nobody beats indoor and climate controlled. NONE of those pesky little rodents. Keep up the great work Kim.
Michele and Toni are wonderful!
Very clean.great people Here for 6 years and never a problem.
Very welcoming, fast and informative. Would definitely rent again.
Great service, love the people that work there! Ms. Kim is so sweet and funny
Adeope and Alizia were very helpful and provided excellent service and information. Place is clean and in safe area.
Very informative and courteous service. The whole process was very easy and simple. Well done.
The staff was very professional and explained everything clearly. And the facilities were clean.
Fast and professional service!
Awesome experience with needing last minute space for family belongings. Was not sure what to do as this is my first time reserving space and they made the process very smooth for me. Highly recommend for any storage needs.
Was a great helpful friendly environment. Great experience
Friendly staff, accomodating, professional and efficient. Alizia truly was a Godsend!
Great service! Easy process and kind management.
The manager was very pleasant and made sure I was taken care of.
Awesome customer service, friendly faces & pleasant conversation.
Extremely secure. Comfortable leaving belongings here for years. Friendly staff. Kim is a delight!
Good
Very clean
Great customer service. Friendly staff.
10 out 10 = 10 i will recommend to my friends and family
Nice and Clean
Fantastic service from the beginning . Love the staff.....courteous and friendly. Will use again, if needed.
Great experience
It was extremely easy to get set up, called in to get info and then process at location was quick an easy. Staff was very friendly and professional. Quick and easy process to get a unit.
Managers are awesome, clean location, nice atmosphere. Recommend it 100 times.
Very friendly and helpful.
Managers a great! Friendly! The cleanest spot I've seen. Needs coffee, but great is great!
My first experiance with ezStorage was a breeze. The staff is very nice and the facility is very clean. Very happy to be storing my stuff here.
Toni was great. Very familiar with the process to execute a rent agreement. I was in and out on my,lunch break. Thanks!
This place is very clean. Lots of security. The young lady who helped me was very courteous and helpful. She explained everything and never rushed me. I appreciated that. I feel theireasonable very reasonable.
came in for a unit to store my vehicle but unfortunately they do not offer that here. Kimberly was very nice and referred me to another ez storage location. Kimberly and Alizia were both very nice in helping me out. Highly recommend :)
Awesome service!
Very friendly and clean facility.
Very clean facility! Great place to store your stuff. The manager is super friendly and helpful!
Awesome place to rent and store at! The customer service is top tier! Go to the outdoor/drive up storage facilities down the street and they keep getting break ins and rodents so little birdies keep telling me. Other indoor facilities are just filthy and dusty!!! Anybody that’s posting a negative reviews to the Columbia ezStorage are just not following the terms of the lease they signed, or they just don’t obey the posted rules of the property.
Kim was very knowledgeable of the storage unit and gave us a reasonable price. The units appear clean and very accommodating.
Great service and very clean
Good place, good paperwork review
Kim was amazing!! She was friendly and explained everything very well.
Clean facilities. Helpful and Friendly employees.
Great customer service. Always making sure customers are not taking up more space and Dolly’s!
Great location...easy sign up. Thanks!
Very great service and would definitely recommend.
Clean facility, follows company policy, great customer service
Very helpful staff, super clean facilities and easy access with carts and elevators.
Great customer service and very clean!!!!
Very nice and helpful staff and the facility is very neat and clean. I highly recommend this facility.
Friendly management and very clean.
The facility is very clean and the associates are friendly. A few hidden fees but that might have been my fault for not researching more clearly.
Very friendly customer service
Friendly folks, easy to get vehicles loaded and unloaded.
Amazing staff, reliable, highly recommend this facility!!! 👍😀
Great customer service. Clean facility. And manager lives in property
Very clean and customer service is amazing !
Very good customer service excellent explanation of offerings
OMG! None better. The on-site staff is extraordinary and the place is so clean I felt like I could perform surgery in the hallways! Wow... refreshing!
Knowledgeable staff and clean
Great customer service from Kim and Daniel. I feel secure having my storage here at EZ Storage Columbia. It’s clean and just the right amount of space I need for my move.
Friendly staff and fast service...
Kim and Daniel have showed outstanding service while I was there. This is now my goto storage unit.
Dan was very helpful! Very professional. Clean units and had a great experience. Also really like the security! Highly recommend to others and would use again if needed!
Awesome experience, great and friendly service by Kim. The facility is clean and the unit are convenient. Will definitely use this location again.
Daniel and Kim were helpful and expidited the move in process. Come with your ID people!
Great people and place. Happy to be here.
Very clean!
Great experience. EZ access and use.
Awesomejob, very knowledgeable and efficient
Best customer service in town. My stuffs been safe here for years!
Neat facility, large storage space and friendly workers
Very nice and friendly. Clean facility.
Excellent service. Very polite. Thank you!
Awesowe service managers are easy going
Awesome experience
Great place for storage! All indoors and no pest!
Great staff, easy access to units, and very clean.
Very clean space
Very clean and super friendly place. I feel safe with my belongings in there.
The manager at this place is awesome! It is clean and everyone is friendly. They had no shortage of supplies to help me with my move. Would definitely recommend ezStorage to all my friends!
The good customer service I received when I opened my storage space
This place is so immaculate. I have been here for 9 years straight. Two thumbs up!!
Had a great experience at this ez storage facility. No pest, great manager and service.
Outstanding service and cleanliness
Managers are super awesome and so friendly! And selling all the moving supplies needed!
Had a wonderful experience great place for storage great facility management great attitudes..
Needed last minute storage because my new apartment complex wasn’t ready for me and everything was already in the truck
The managers went out of their way to lock up after we forgot. Great customer service!
Great storage facility with courteous and helpful staff and clean protective storage space. Highly recommend to anyone looking for storage in the Columbia area.
Very friendly and professional staff. Very clean facility.
Clean and convenient.The staff is very friendly!!!!!
I love EZ Storage! This storage facility is very clean and lit very well! Daniel is always helpful!
Great customer service. Clean and friendly atmosphere. Great prices.
Lovw the straight to the point no hassle rental process. Kim and Daniel are wonderful and very attentive to my storage needs.
We have been at this storage facility for about 2 years and we absolutely love it. The staff is super friendly and the facility is very clean. Highly recommend it!
Kim and Daniel have great personalities. Great people, great service!
They're great tremendous people!!!
I love kim she was very cool n the storage is always clean
Amazing convenience and fast!
Clean!
They're very nice and helpful. The building is always clean. I feel safe going there at anytime of the day. Definitely would recommend and I would use them again.
Freshest service in town
Great experience!! Would definitely recommend. Very clean
Friendly people... immaculate facility. I've used them several times, never disappointed!
Nice facility great customer service
Lovely customer service by Kim!
I love Kimberly, she makes sure I know my payments are coming up. Daniel and Kimberly do a great job with customers service. Thanks guys... 😍
Great people awesome
Amazing!?!?? That couldn't even begin to explain my experience with ez storage. Kimberly and Daniel made things smoooooth as butter. This is the kind of help that eases your day and man....am i relaxwd. Kudos and thank you for putting the A IN AWESOME! 👍
Clean and secure location with simple month to month contracts.
Kim is my favorite service provider ... always friendly and helpful !!!!
As a military member I move a lot. This is one of the first ones I've seen that is professionally done clean with more than enough equipment absolutely impressed. I would recommend this to anyone.
Great customer service and everyone is super polite. Great place! Would highly recommend!
Great customer service, spotless facility. Bith managers are friendly. I would ez storage to family and friends
Everyone is friendly and helpful! It is clean and safe. I love it and highly recommend the location!
Awesome experience and very clean and organized
Daniel and Kim are awesome! Super helpful and even fixed my lock for me :) Very easy process and 5% military discount!
Ez storage was very professional and easy to locate and staff was wonderful
Very clean facility the manager Kim is outstanding would recommend to anyone
Kim and Daniel are kind and courteous and highly professional not to mention helpful!
Kim and daniel were very professional and helpful and the two of them made acquiring stotage options very easy and pain free
I have been a customer with ezStorage for many years and I love it! The people at the front desk are nice and very helpful. The place is always clean, the area is well lit at night and I like the energy saving lights that come on when you walk through the building. There is no other storage place I would go to.
Good customer service, clean building
Very clean
Clean facility fun peaple.
Very clean facility! I had an amazing experience thanks to the helpful managers there. Friendliest customer service!
Very well staffed
Very friendly and great service
Clean and safe facility. Staff is very friendly and always helpful and pleasant.
Great service and clean facility.
Kim was very customer focused and friendly. Great experience!
My experience was overall very pleasant. Kimberly and Daniel were immensely courteous and helpful.
Clean bathroom customer service is excellent and very well organized
Kim and Daniel are the best, I have been at this location for 3 years and the building is always clean. Anytime I have a question I always get the answer. I would highly recommend this location to others.
Very friendly staff who are willing to go above and beyond to make sure that your needs are not only met but exceeded.
Kim and Daniel are great. There to help a veteran to make sure payments are made in time. Always use this facility.
Great place to have your stuff store as well as great people at the front counter
Daniel was great answered all my questions and very professional.
Daniel and Kim provide excellent service!
Daniel was extremely polite and helpful with our endeavors concerning our storage space! Highly recommend the Burger Rd Easy storage!
Mr. Daniel's was very helpful and took a huge load off my shoulders. Thanks a million
Kim is the best! Very helpful and thorough. Clean facilities and easy to use.
Great management and very professional!!!!!
Very nice atmosphere.. People here are very friendly😁😁
Great customer service, great attitude and very helpful felt welcomed 😀
Great move-in experience ... very clean well organized facility!
Everyone here was incredibly helpful and polite. Super friendly! The facility is very clean which is huge. The unit is perfectly sized for our needs and we feel very comfortable storing here. Very convenient loading/unloading area. Highly recommend.
Great service, helped me save money
Really fast service, clean storage, and staff there was extremely friendly and helpful. EZStorage who I will always go to
Great customer service... quick service
I have always been pleased with the courteous and professional service at the ez storage in Columbia, MD. Daniel and Kim are friendly and helpful at all times.
Very friendly very clean.....I love it
great service, clean, secure and very helpful staff.
The staff here at ezStorage is very friendly and helpful. The units and facility are very clean and will kept.
Very clean facility. Very helpful staff. Good
Staff is very knowledgeable and the facility seems well maintained.
Daniel was great at helping me pick out the unit I needed and also very nice. Thanks Daniel!!
The employees are very pleasant, professional, knowledgeable, and helpful. The parking lot and units look spotless.
Super clean place, feels safe
Great facility--very clean & well managed!
A++++ service.
Very helpful staff. Nice facilities.
I love this place. The managers are friendly and helpful. When we ask to be help. they are availble to assist. We are currently renting two 10'x20' sf units located at ground level.
Daniel and Kim are great easy to work with and know there company and products. Very nice clean facility. No worries with storage here rent away!
great with customers, great service, clean facility REALLY nice and cool employees
Daniel and Kim were awesome to work with and the whole process to rent a unit was easy and quick. Thank you both!
Great service. Easy to set up and great facility
Easy, clean, safe and smooth rental and close of unit. Daniel and Kim were so professional, friendly and very helpful. I will definitely use this ezstorage Center again. Thanks guys, you’re awesome!
The staff here is very respectful. We have rented two units here and they were very helpful both times.
Very informative and thorough and most importantly friendly.
This is the best storage place I've ever rented from. Ms. Kim and Daniel are the best.
All the staff is friendly and the facility is clean. I have 2 ground floor units, and no problems with rodents or anything. Only issue I have is I have only had 1 unit for 6 months and the other for 1 month, and already my rent is increasing for the first one by $30. Not even sure why, and no reason given in my letter.
So far so good I just finished my reservation
Kim and Daniel are great. They are very friendly and helpful. They are a great team. The facility is always clean and never have I had any issues with bugs or mice. Great place to rent. Will always use them for my storage needs.
I've been a customer for many years and the service has never disappointed!
Very clean, friendly helpful staff, convenient.
The manager Kim.. was really helpful... And made it an enjoyable experience...
I trusted them with my coffee and they didn't sip from the cup! Trustworthy AND honest! I love these guys!
Elevators, roll-up doors, friendly staff. Nice easy to reach location.
Superconvient location, friendly staff, clean areas!
Been here for 5 years. Would recommend to anyone who needs a storage unit.
Kim and Daniel are great helper and wonderful personality. Storage units are super clean. Highly recommended.
Kim and Daniel are great customer service agents. Facilities are very well kept
Employees are wonderful help all the time.
Kim and Daniel are wonderful and very helpful.
Facility nice, clean and staff was really friendly
Storage is great, although wish the hours were longer. Beware, rates increase substantially each year.
I love EZ Storage. They’ve been there for me through University, complete economic collapse from the Fall of Atlantic City in 2014, and while I get back on my feet. 1$ move in for the first month is unbeatable for climate controlled. EZ storage is a champion of the people!
Kim and Daniel were very nice and cooperative and the facility was nice and clean
Great people skills...Kim was wonderful!!!
the columbia facility was very clean and employees were very cooperative
The workers were very friendly and was a clean facility
Kim and daniel were very nice ,
Kim and Daniel were very nice
Very easy rental experience at ezstorage, great customer service!
Kim and Daniel are VERY professional and courteous. I have had my items in there for 2 years with no issues. Facility is always very clean. Will always come here for my storage needs.
I love EzStorage in Columbia Maryland. Love the building and proximity convenience in Columbia. They’ve given me the best customer services.
Fantastic facility, spacious, very clean, excellent staff! Daniel and Kim are wonderful!!
Kim at the front desk was very helpful in explaining the options and showing me the pods!
fast and friendly! they offer $25 referral discounts unlimited on your next month's rent!!!
Very fast service. Clean unit. Pleasant phone conversations and easy set-up.
Kim and Daniel were Excellent!!! I made my reservation online last night and Kim called me first thing this morning. Daniel showed me the unit and answered all of my questions.
Excellent staff. Kim & Daniel are terrific! Very clean facility.
Great experience and friendly staff! Highly recommend for storage
EZ Storage is a great place to store any items you have. The facility is clean and the storage lockers give you plenty of space. Management is helpful and always looking out for their customers. Management is very nice.
Excellent service
They have mattress bags in all sizes. Very friendly, clean. Very happy with the service.
Lil-Kimberly was fabulous getting me my storage unit I'm so happy she was there today to help me in to EzStorage
Very nice clean and helpful place. I will come back and tell everyone I know about to come here.
The customer service at the location is EXCELLENT! They always clearly communicate the terms and conditions of the facility and I get a friendly wave if I happen to be there when the office is open.
Kim and Daniel are great managers they deal with customers on a personal level, Facility is very clean and I will definitely store my items here again. The two outdoor facilities down the street do not compare because they are always dirty and always have issues with break-ins and water damage with pest control issues
Kim and Daniel were great! Truly appreciate the customer service and knowledgeable staff!! Thanks so much for your help!
Very friendly and helpful staff! Clean and tidy facility.
We are very happy with services and like overall facilities.
Great storage space, always clean and very helpful management team. Highly recommend!
Super clean, amazing experience, very easy.
Staff was incredibly friendly and helpful
Very clean and very professional
The prices are cheaper than the Columbia North location and has gated access for added security
Kim and daniel are friendly,hard working,and helpful.
Kim was awesome with providing me the information necessary to get my storage needs underway!
Storage is great! Amazing customer service.
great experience great people very clean
Kim and Dan were great to work with and made the move in process very simple. I came in after driving for several hours and was happy to walk into a clean facility with plenty of carts and elevators. Great choice if moving to Columbia!
Great people working there and the building is always clean....
Awesome facility! They do not get broken into like the outdoor facilities. All the doors are alarmed and live in managers that monitor 24-7 for safety! Update - the only problem I have is that the free month they offer is lost in the huge price increase that comes in 6 months. Ironically if I cancel and get the same unit they have my original price on their site. be aware, they can raise your rates at any time and will if you don't sign a long term agreement - so I had to drop them down to really 2 1/2 stars....
Its your typical storage center. Good points for indoor storage and tall gates at very fair prices, but I would recommend you bring your own quality lock. The locks they provide are chateau locks...which are lacklustre and easily removed with a few blows of a hammer. Camera coverage was on point. No noticable gaps in coverage.
Secure clean and inside. Worth the money
Staff was great made the move easy
This is a great location. Clean and very convenient. Kim & Daniel are very exceptional and approachable employees who cares about there customers. I love them and would highly recommend this location. Thank you Kim and Daniel!! You rock!!!
Clean facilities, wonderful staff, extremely accommodating. Always willing to answer questions.
Super neat facility and a knowledgeable staff create an intoxicating brew of professionalism. Daniel and Kim are knowledgeable and very pleasant to work with!!!
Great staff , extremely helpful and an awesome facility!
I love this place, always helpful, and clean. I have been here for 5 years, no complaints.
I have been a renter here for 2 years. Started out not climate controlled, but now the whole space is! Awesome upgrade, friendly people, and great access to my unit. I have used several storage places and so far this one is the best!
Daniel and Kim are a great team! They are so nice and such an amazing help! They truly take the time to individualize your experience and help you find the best price. The facility is wonderful and so clean! I would definitely recommend this facility to any one looking for storage!
The staff was very friendly nice and pleasant made my visit painless as possible
How much for cardboard boxes
Clean, convenient, reasonable, friendly people who work there
Good place to keep your things safe.
Easy in, easy out. Climate controlled, clean place.
This facility was amazing. Super clean, polite and helpful staff. All around great experience.
Very helpful, polite & knowledgeable staff. The facility is impeccably clean. I will come back for any of my storage needs.
Super clean facility and the staff is great!
Building clean. Easiest access to my home
Clean, well maintained and convenient to major roads and highways.
I have been a customer for 4 years and the service has been great! Friendly staff, clean facility. Highly recommended.
Love these guys!! Kim and Daniel always are there to help me! Place is clean and air conditioned. Even their bathrooms are clean!!
Great service. Great facility.
Wonderful service on a daily basis, very clean storage facility and a pleasure to go everyday
The main areas are consistently clean, and I notice that it smells pretty good even though its a storage place and they usually smell different but this place seems to take good care of the facilities. The staff is also genuinely helpful and has given great advice that has worked out. They have taken really good care of us in our big move from California to MD. I highly recommend this EZ Storage location!
Great facility, very clean & friendly/ knowledgeable staff.
Best to work with. Awesome!
Great if you need the extra space. Clean.
Always great service!!
We selected ezStorage in Columbia, MD for it convenient location and competitive pricing. We were surprised to find the very friendly and thoughtful staff (Mr. Daniel and Ms. Kim). We'll definitely recommend ezStorage to our friends and families.
Convenient location and staff was always helpful! Thank you!
Had a wonderful experience will recommend
Had a nice experience will recommend
I have had my belongings there for nearly 10 years and I highly recommend this storage facility. It's very clean, and the managers, Daniel and Kim, are very conscientious and helpful (not to mention very personable). Nearby storage facilities have had problems with break-ins, but that's not been a problem here.
Kim and Daniel our the best!!!!! Super friendly treat you with awesomeness. When ever I seem them they always put a smile on my face. Great location and they stay on top of keeping it clean. Keep up the good work
Great place lots of space clean if you need help just ask
Clean and spacious
Very clean with helpful people
Poor and arrogant costumer service. Supposed to have set up a new auto pay... Instead did not notify for months and tried setting my stuff for auction. Then, they did not let me in to retrieve my property.
I can speak to the condition inside since I helped someone store stuff. Pretty nice. They have giant carts, which was super helpful for us. Couldn't say how they compare in terms of cost.
this place is horrible TOM LAW is the reg. mgr, the people there including the corporate office are racist and could care less about your items stored there, they are the only storage facility that does not offer partial payments, nor do they send out monthly bills as they WANT to sell your items. They are the most racist, unethical, poorly managed company and I would NEVER recommend anyone to store their items in that facility AT ALL, find another smaller franchise that is willing to accommodate you because this company only cares about your MONEY and YOUR ITEMS...TRUST ME EVERYONE HATES THIS COMPANY SPECIFICALLY THIS LOCATION. THEY ARE OWNED BY RACIST REDNECKS THAT LIVE ON THE FACILITY