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Public Storage Self-Storage Units at 4001 Southwestern Blvd, Baltimore, MD
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x5'Online only price$ 32/moSmall 5'x5'- elevator access
- climate controlled
- inside unit, swing door
$ 32 /mo $ 44Best Price Label+ one-time $29 admin fee1 unit left! -
5'x5'Online only price$ 36/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 36 /mo $ 50Best Price Label+ one-time $29 admin fee
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5'x15'Online only price$ 51/mo
Medium 5'x15'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 51 /mo $ 102Best Price Label+ one-time $29 admin fee
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5'x15'Online only price$ 54/mo
Medium 5'x15'- ground floor
- climate controlled
- inside unit, rollup door
$ 54 /mo $ 108Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 56/moSmall 5'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 56 /mo $ 80Best Price Label+ one-time $29 admin fee1 unit left! -
5'x10'Online only price$ 64/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 64 /mo $ 91Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 69/mo
Small 5'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 69 /mo $ 99Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 70/mo
Medium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 70 /mo $ 140Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 72/mo
Medium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 72 /mo $ 144Best Price Label+ one-time $29 admin fee
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10'x12.5'Online only price$ 84/mo
Medium 10'x12.5'- elevator access
- climate controlled
- inside unit, rollup door
$ 84 /mo $ 168Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 148/moLarge 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 148 /mo $ 206Best Price Label+ one-time $29 admin fee1 unit left! -
10'x15'Online only price$ 174/moLarge 10'x15'- ground floor
- climate controlled
- inside unit, rollup door
$ 174 /mo $ 241Best Price Label+ one-time $29 admin fee1 unit left! -
10'x20'Online only price$ 209/moLarge 10'x20'- ground floor
- climate controlled
- inside unit, rollup door
$ 209 /mo $ 298Best Price Label+ one-time $29 admin fee1 unit left!
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At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 622)
Good service.
Best customer service ever.i loved them..
Friendly and very helpful
The return call I got after getting poor customer service after hours was great. Thanks to Shaun , great guy
I want to give a warm thank you to SHAWN ☺️ for all your help, you've been very helpful and pleasant for the very beginning!
Very intentional and follow up game on 1000% !
I thought that I left a review but when I saw I didn't I wanted to make sure that I did. My experience with Public Storage was not good at all. I'm not going to tell you to not use their services because everyone's situation and circumstances are different but I will save you the frustration of what they do not tell you when you accept the unit. Make sure you let them know that you are leaving the unit at least 1 week before the beginning of the next month. They will charge you for a full month if you are in the unit even for one day. You will probably do better to research other storages before going all in on this one. There are updated storage facilities available that offer a more substantial security system that insures the well being of yourself and your materials. They also offer better rates and a better understanding of their business practices. I hope this helps someone so that they don't have the same or a even worse experience than I did.
Facilities are sufficient, prices are reasonable, staff is friendly.
The manager there is great. Customer focused, attentive and friendly. Always sharing tips and tricks to make your experience as smooth as possible moving in/out as well as accessing your belongings. I consistently use this spot for my kids college belongings and the rates are always competitive.
Best storage unit i’ve ever rented from. The staff there was amazing. They were very helpful and made my move a breeze. I had an issue with my lock and they even stayed after hours to help until my issue was resolved. 10/10 I would definitely recommend.
Shaun is absolutely phenomenal! He assists, provides exemplary customer service, and extremely knowledgeable. My storage rental experience has been nothing beyond magnificent because of him and this location. Thank you, Shaun and Public Storage. 🙌🏾🙏🏾
Nice service
Nice site!
Nike site shaun was nice to me.
👍🏾
Sean has been so helpful. I wonder what i'd have done if he wasn't in office.
Thank you so much. Made my day much easier and great.
Nice place very helpful
Shaun was fantastic to deal with. Super polite and helpful with all of my questions!
When they blew me off for an appointment I found a better place
Clean site
Shaun has great enthusiasm ! Love the atmosphere clean storage units . Excellent service at this location.
My experience at this public storage center was phenomenal. I was met with a lovely smile by a woman at the front desk. She helped me with all my needs and was very supportive and polite about it. This is my favorite location above all in Maryland.
Shawn was so great and super helpful. He was knowledgeable and gave me lots of helpful tips . The space was clean and he made sure I was ok from the time I walk in to when I left. Amazing customer service from Shawn!
I had a nice experience with Kamora helping me trying to find the right size unit
Cool, thanks!
GREAT EXPIERENCE THE GENTLEMAN AT THE COUNTER WAS VERY KIND COMPASSIONATE AND VERY HELPFUL.
This location is easy to access, clean and not often crowded. Shaun is fantastic with customer service and super understanding with any questions or concerns!
nice people, nice place.
Shaun always helpful, and site always clean...
Site is awesome great help always
Clean site.
A great space. Customer service is awesome. Kamora onsite was very helpful on several occasions. Will use again if I have storage needs.
Extremely helpful
I have 2 units here for my business and the on sight manager Sean is very helpful, respectful keeps the sight clean and is on point whenever there are issues he makes signs to keep the property still running great! I recommend this storage location to anyways
Exellent customer service
I rented a unit for a few month at this facility and the experience was just top notch thanks to Shawn!! This guy knows customers service like no one. He just blew me away at my first visit at the facility! I'm a small business owner and my previous career was in corporate America and I know a "one or two things" about customer service. Shawn should multiply himself and help other companies rise above. This guy should be an instructor of customer service! If my company was big enough I would had hire Shawn to teach and lead my team!
Site is clean
Such a nice n helpful associate. Shawn is a very good employee.
The customer service at this location was excellent Shaun is a great people person he helps with problem solving answer questions over this location is great
I spoke with Shawn/Sean (I don’t know the correct spelling of his name, sorry!) and he was so kind and helpful over the phone. I’m really anxious when it comes to major things like moving, and he made me feel less stressed about asking questions that I didn’t know. I can tell he’s the type of guy to keep an infectious smile on his face, cause I couldn’t stop grinning from his politeness and professionalism. Give that guy a raise!!
Clean site
Clean site
Shelia was amazing. I called with a question, and she called me back promptly. During our conversation, she went out of her way to find a way to get my rate reduced. It was an amazing customer service experience, rare in today's world.?! THANK YOU, SHELIA!!!
Super nice employees, always helpful and kind
Excellent service by Shaun!!
Clean site
Renting the space on line was easy the front desk Staff left me with a Sour taste in my mouth. Not very customer service friendly.
Shelia was wonderful! Very helpful very friendly! Assisted us with whatever we needed! Inside was very clean bathroom very clean.
Shaun is a great employee, super friendly, knowledgeable, helpful, really made my experience there great. Definitely recommend this storage facility!
Crean site.
Wonderful experience I came in and got the most amazing customer service from Shaun. He explained everything to me so well and was so helpful and funny. He definitely bond with the customers I can tell best hospitality I have experienced while renting a storage unit. Highly recommended.
Awesome experience. This is my 2nd time with Public Storage. I'm happy with the rate, service and convince to my home.😊
My brother and I recently started renting a 10x15 unit here. It’s our first time renting a storage unit and the assistance we got from Shaun was incredible. He’s very good at explaining how Public Storage does things and helped us get a good idea of the type of unit we needed. He’s always pleasant when we chat with him. Always very willing to answer questions and he checks in to make sure we are happy with our unit still. He was great with helping us set up our app and checking to make sure our access worked properly. The unit itself is the perfect size for our stuff and the second floor is well maintained. We’ve had no issues with rodents or other issues. They also have sturdy dollys you can use to transport your stuff to and from your unit. I highly recommend using this Public Storage for your needs, it’s been such a wonderful experience. 10/10!
Great customer service!!! very pleasant!
I am solely writing this review to speak about how wonderful Shaun(office manager) is. I have known him for over 4 years and he's always professional, informative, patient and prompt. I truly love seeing him when I walk in with my questions and as always, he has answers for me. Not to mention he keeps the grounds well kept.
As far as a review about public storage, I fully understand that a business is a business but if my storage rent is increasing and I already have a 5x5, why must I move all of my things from one 5x5 to another 5x5 just to get the "deal?" Aside from that, my things are safe and I haven't had any rodent issues in a long time since EZ storage transitioned to public storage, so thanks for that.
I've been a customer with public storage for awhile. Everyone who works there is great, knowledgeable and give outstanding customer service. But I have to admit, Katy is the best. She has gone above and beyond when helping me before. Kudos to you Katy, thank you for all the help from the bottom of my heart.
Everything was super smooth and easy I was able to walk up to the office and ask for an associate the gentleman I work here was super friendly and helpful. And made everything smoother. Shaun the goat fr
This facility is clean and the staff is very friendly and helpful. What i love the most is the security features with the set up. Im grateful to have found them!
Site clean and good service.
Great service!
It looks like Shawn may be the only competent employee at this location. I wish I would have the pleasure of working with him instead of the person who answered the phone today. Worst 2 day experience of my life. & All because the property manager was nowhere to be found & still hasn’t returned my calls. Good job at being terrible thoroughly, corporate couldn’t find him either. Uhaul would never. I’m glad they were there to save the day! I just want my money back public storage!
Shawn is great customer service!! I had a issue n he resolved it quickly I most definitely recommend public storage 💜💜
Above and beyond
I had the pleasure of meeting a great employee named Shamia. Excellent customer service with a fun sense of humor. She was very patient with me as she guided me thru instructions to apply for a storage space. I am thankful she was here. Shamia is a keeper!
Pleasant Experience with Shaun, assisting me. He was very knowledgeable and polite. He helped me with the App setup, access codes for my rental, and clarity with the payment process for the auto pay. Thanks for the professionalism I really appreciate that.
Good customer service great location
Just wanted to send great appreciation out to Sean, who was a wonderful help to my husband and I. Last month, we got a unit here and recently was able to get a parking spot as well. Sean was prompt, and his communication throughout the process was excellent . He knew what he was, and for all of that, we thank you!
Gentlemen at the front very helpful and courteous.
Shaun is the best employee you have! Excellent customer service skills and friendly. Very professional! He is an asset to your company.
Sean is great very helpful !
Much happier with this location since recently transferring over from a different Public Storage location in the city. Clean and secure. Plenty of carts available and large warehouse doors in the loading/unloading zone. Best part is the front office team ensures you are receiving the top customer service, thank you Ty and Shean!
The Yong fella name Sean is very pleasant, helpful and courteous. I've have NOTHING bad to say about him or his crew. Always have been a pleasure when I go there.
Shaun helped my son and I today. Thank you Shaun!
Good customer service and friendly manners
Very clean and secure site. Excellent customer service and knowledgeable managers.
usually pretty good. id recommended only going when shawn(sean?) is working. whenever i've been there and someone else is working, it's impossible to get any help.
Customer seevice is excelent clean location.
Very nice locación, good customer service.
Very clean and secure place
Very good customer services.
Very polite and very reasonable prices.
Place very clean
Shaun was extremely helpful, informative, friendly and professional. The property is clean, secure and well lit.
Shaun was so instrumental in helping me decide on a storage unit today…I would recommend this site to anyway.
The site clean and Shaun was super helpful!
Good service from the manager but the prices suck. My same unit has gone up from 135 to 250 I'm out of here 🙃
Great service. Julia was patient with me reading through all the terms and conditions and she explains things well. Definitely staying
Clean facility
My experience with Public Storage has been excellent!!! The price is very good, as well as the customer service. Sean at the Southwestern Blvd. location was amazing, friendly and so very helpful. I was almost taken aback 😮 Good customer service is hard to come by these days, and I truly appreciate it when I get it. The facility is clean and safe and easily accessible. I highly recommend Public Storage to anyone who is looking for a unit. Thank you Sean for your gracious service!!!
Shaun was VERY helpful today and has always been.
Shaun’s customer service is impeccable! All of my questions or concerns are taken care of with a smile.
I meet Shaun, on November 10th of 2022 he helped me to put my items in storeage. I am a older woman, my husband was in Virginia, and I was alone. Not only did he helped me HE gave me the courage to go on. My husband left ME!! After 20 yrs of marriage. Shaun is a WONDERFUL, HUMAN BEING.
I've heard nothing but good stories about Shaun and his amazing attitude at Public Storage.
It was a pleasure speaking with Shaun. He was kind & had much patience!
I had a wonderful experience with Shaun so helpful just an overall great experience and this was my first time getting a storage unit
I was overwhelm with the customer service at this branch and Shaun was really helpful and patient. Shaun hospitality made me feel comfortable with leaving my personal belongings here at Public Storage.
Shaun’s customer service was the key element to my five-star experience. From his follow-up phone call after my reservation was made, understanding my storage needs and making appropriate recommendations, providing me a tour of the facility, explaining my contract in great detail, to walking me through my rental, his knowledge and professionalism are what really sold the deal. I expected the facility to be neat, clean, and secure, which it is. It was the treatment that I received, which was bar none, that helped me decide on this location.
Clean place
I started using this Public Storage location a few months ago and from day one I was pleasantly pleased with how clean, safe and how everything is well kept. The first person that I met there is a gentleman named Shaun. Shaun was great from day one, he was very knowledgeable, respectful and efficient. The guy is just an overall good person. Every interaction since he makes me feel welcomed and he has a great energy. Thank you Shaun and thank you Public Storage.
Shaun was so helpful and polite
If you need a storage facility, go to this one and ask for Shaun. He's very knowledgeable, professional, and friendly. The storage facility is always clean and I never have a problem getting to my things.
Shaun and his team keep this storage place clean and safe. I appreciate the customer service I received every time I go there. I am always greeted with a 😃 smile.
Shaun was extremely helpful and patients. He saw the stress in my face and even though he was off he still help and he was very very very patient. Thank so much Shaun.....
Great place to store your wares. Public Storage is very clean, safe and well maintained.
I Graciously Appreciate The Customer Service From Amber Today At Public Storage Southern BLVD Thanks 👍
Not the best but it was okay. The price is a little higher than most and it is smooth getting in and out
Tom was extremely pleasant and helpful!
Ok, so I am helping my daughter move and we had to store some items here until the move is complete. The guy who serviced my account, I think his name is Shaun was extremely helpful, knowledgeable and professional. You can tell he loves his job and enjoy helping people. Such a breath of fresh air to encounter such amazing customer care.
Excellent service, facility is clean and Shaun is a wonderful guy staff is great
Facility is clean and great customer service.
They were such a great help! Couldn’t of choose a different storage unit to help understand the huge role these guys played
Ok
Shaun was awesome. He helped my friend with a issue she was having with a older lock. I really feel that he went above and beyond for her. Thanks Shaun!
Excellent customer service . I called to inquire on a unit with a young lady name Kayla . She was very patient with me and helpful .
Happy mother's day all!! I am very pleased with the over the phone service that was given to me by Shaun. This gentleman was super helpful and knowledgeable about the questions I had asked him. Shaun Thank you so much for giving exceptional customer service. I'm very big on customer service and Shaun just took the cake.. I'm very very pleased. Thanks again Shaun
The representative Shawn is amazing! He helped me navigate The best deal that they can come up with as I downsize my unit and he was very polite very nice very kind and informative and thorough, he really went the extra mile to helped me. I appreciate all his help would recommend this location to anybody and everybody!
Very clean and nice management
The Manager, Shaun is super helpful and professional. Facility is clean and the location is convenient.
Oh My Goodness! All I can say is Shaun is the bomb. He actually assisted me with opening my account in the beginning. Shaun is always professional, polite and funny. Shaun makes the process pretty darn easy. I must say I had a recent setback and all I can say is that Shaun assisted my sister in getting things straightened out. My sister can't say enough about him. This was a crucial time for me and my sister was handling things for a little bit. There isn't enough recognition to give him in my opinion. Kudos to Public Storage for having an employee that takes care of their customers in the way that Shaun does. Thank you so much Shaun.
Very helpful when I needed assistance
GREAT STAFF. Reasonable rates and close by.
Shaun has always been such a wonderful (manager) of the facility, and is always professional, accommodating, and attentive. In fact, we decided to continue staying here since the change in ownership last year simply because of him.Things have really changed since Public Storage has taken over (eg: extended hours are no more, and the cost has went up on all sizes). That aside, it is still clean, accessible, and secure which we appreciate.
Great access! Very clean! Sean is fab. 100% recommended.
Joe is very friendly and helpful. He showed me all of my options for my needs and helped me resolve some technical difficulties with my online account. A+