Public Storage Self-Storage Units at 1000 West Patapsco Ave, Baltimore, MD

Tiffany provided me with a good service that was satisfied

Toni and Melleny were amazing. Helpful is not the word for these ladies. Thank you for everything!!

Toni was very helpful and very nice we figured out everything j needed to know

I upgraded my storage unit to a larger spot and Tyrone in the office was very helpful. He explained the billing, showed me my new unit and was just an all around happy person to deal with.

This location is the best storage facility I have used in Baltimore, hands down! The GM Toni is professional, courteous, and without a doubt one of the most supportive service professionals I have come across. I utilized this location for storage from June 2022 to January 2023 for the storage my classic automobile, during which time I always felt my property was safe and secure. The facility is gated, camera'd and exceptionally clean and well maintained. I would not hesitate to lease a storage space here again!!

The experience was very good, the environment was very warming and so were the employees, i was attended very fast and was treated with respect and in a professional manner, my questions were answered to the staffs greatest knowledge and i was able to receive help efficiently!

Great service, I will highly recommend this place.

The maneger are very soecial and excelent people

Toni and Arthur were very professional, love their energy. Explained everything well to understand. Great workers, i’d recommend this storage unit to anyone!!

Very kind and curtious thank you so much Tiffany

Ladies were a big help for me today they are awesome!

Syrita helped me with my issue fast & friendly ty

Great servicie

From the moment you walked in you could feel the amazing customer service, attention to detail and cleanliness. The prices bet other competitors. I’ve used this location multiple times and have never failed us as customers.

Like all storage places

Great service

Mr Melvin was a great help....

Very friendly and helpful towards customers. My belongings are in good hands.

Best customer service in town... Made my day... Highly recommend this location for their fast and courteous service... I'd give 10 stars if I could...

Nice place for storage

Syrita customer was awesome, her customers and knowledge of the store made me feel comfortable i was picking the right place to store my items, thank you once again!!

Syrita was amazing, super professional and very very helpful. This location is exactly what I was looking for. 10/10

The Manager got me a reduction in the rent for 3 months

I used the online check in for my unit and it was quick and easy.

Loved the two ladies customer service. They where more then helpful, even had fun just conversating with them. I would highly recommend this location to my friends and family.

I called customer service line to rent a storage they directed me to the one on west patapsco ave the young lady shaneice was so helpful and polite with helping me finding the right storage for me

Shanece and Toni are awesome they helped me get the right storage unit and also boxes that I needed to move all my stuff in they are the most helpful people I know and excellent customer service the property was well kept up if you ever need a good storage unit and excellent customer service go to 1000 west patapsco ave they will get you right what u need

Toni property manger is always smiling and in good spirits when I come to buy packing supply. She almost talked me in to getting a unit and I don’t even need one. Lol Thank you Toni. SHE NEEDS A DAMN RAISE $$ YES SHES THAT GOOD!! 🙂👍🏾

Good

Toni is the Best period. Always nice polite. And helpful every time I came there she was helping some one. Or Driving around inbher beat up golf cart helping people. Shes one of the reason I store my expensive sports car there 6 months out the year great job Toni see you in a gew months .

Thank you Toni for helping my daughter get the perfect storage space she was very nice and patient with us

I have a storage unit at Shannon drive but my grandmother lives close to Patapsco area so she got a storage unit at the public storage on Patapsco and the lady Toni was so patient with my grandmother and explained everything that we need to know

Just got a unit and toni was so nice and responsible. Would recommend them any day. Thanks Ms toni.

Very clean area

Very professional mgr Josh Clark

Clean place

Mac and Toni were a great help with my move in experience. I highly recommend this location to everyone that needs storage!!!!!

Great place to store....see amazing see toni...

Poor Service they allow. Someone to steal my stuff an district manager didn't care they have doors broken off hedges poor business

Toni and Mac made my rental super simple and easy!

The property is good and Toni is awesome!

Thank you for your help

Toni is a great manager, very friendly and helpful

I want to thank the manager Toni for all her help she was amazing I will recommend people to come here.

Toni was a big help.

Friendly and fast service. Thank you

I love it here

The rich are exceedingly too high we were paying more to store our memories then we're paying for a mortgage

I have been there for 6 months and they just raised my rent by 33%, that's $160 to $216, plus ins. These new landlords are out of touch with the consumers.

Keith was very patient, i changed my mind twice and he stayed pleasant and helped me with everything, took his time explaining through the paperwork and pass-codes to my understanding... thanks Keith keep up the good customer service !!!

This storage place is literally the biggest scam. If you rent from here make sure it’s on the first of the month. If not then they will charge you all these fees even if you come the day after your payment is due. There is no customer service and Jessica has the worst customer service and will sound nice the day you come rent but after you swipe your card she will not even speak. She will not look up from that screen even when you say hello and especially not when she made a mistake on your account.

Horrible customer service... Beware...Hidden charges...If you Must please make sure sales rep is knowledgeable!!

Toni and molly gave me such fast good customer service they are accurate on pricing and on time with everything thank you.

Good Service thanks Jesica great customer service excellent

Thanks Jessica was great. Thanks for fast service.

Jessica, was great

Jessica was AMAZING!!

Great help with finding me the right storage unit was a fast move in Molly and Toni was very polite and helpful I highly recommend this storage facility

Jessica was great with insuring we had all the info we needed. Very pleased with her services.

So far so good! Signed up online, got to the place, and decided on a different unit, still got the same promotion. Toni was great getting everything setup, it was super easy and quick. The unit was clean. I choose this location as a friend recommended it as a great value give my needs, and so far that has been the case!

The service i recieved from Ms. Jessica was amazingly great she got me in and out ...more time for my bday👌😘😘😘🎂

This is my second time using this location because its convenient for me. Jessica was very sweet and informative and about the facility and unit that I chose. Of course I'll be using them again if needed!

TERRIBLE. COMPLETELY TERRIBLE. DO NOT COME HERE !!! Go to Extra Space Storage Or Any Other Storage Unit. AVOID THIS PLACE AT ALL COST. Please Know That It Is NOT just $1 Due At Move In. Also You will get a confirmation email Saying All you have to pay at the counter is a $1 rent fee, and a $24 Administrative fee. Meaning ALL THAT IS DUE IS $25. But When You Get To the Counter. $33 More Dollars will be charged for The Lock And Code Fee. And Then Insurance. WHICH IS REQUIRED. unless you have renters insurance. TERRIBLE SERVICE TERRIBLE COMMUNICATION TERRIBLE PLACE. ONLY GOOD THING ABOUT IT IS THAT IT IS ONLY A MILE FROM ME.

Location was clean and well maintained. Toni and Molly were absolute dolls. Made our whole expierence such a pleasure. Would highly recommend to anyone looking for a great storage facility with great prices.

Toni, and Jessica gave me such great customer service thank you.

Came in today to rent a space on short notice. Jessica’s service was fast and efficient. I would definitely recommend

Recently rented a storage unit from here and was assisted by Toni who was great! she took her time showing us the unit and where to go; even showed us the moving supplies that the office has available which is great. The unit she showed us was clean as well.

great service. very friendly. Thank you Toni

Jessica provided excellent service

I was a long-time customer of this establishment for over 12 years, when I initially started renting from them, the pricing on the units was decent and competitive market wise. Towards the end of my tenure as a customer, the corporate offices in California must have gotten greedy, because they changed their terms on gate access ( I used to have a 24-hour access code, but they took it away with no warning or notification, and without any compensation as far as a reduction in rent for my reduced privileges..... in fact they actually raised my rent) they constantly have problems with their mechanical gate system, and at one point it went for well over a month being broken, which then prevented anybody from Gaining access to their storage units until the office was open at 9:30 a.m. . And you couldn't get in past 6 p.m. their normal gate hours are supposed to be from 6 a.m. until 9 p.m Again. ..... no reduction in rent for the inconvenience that their equipment caused. and even after being with them as a tenant for over a decade, you will get no quarter from them if you are even remotely late on your rent. I ran into a situation a few months back where I got behind on my rent by one month oh, and they were ready to auction my stuff off. After going through all the drama with them I ended my tenement ship with their company and found another storage company to rent a unit from.

Only went here to ask secretary to charge phone...but she was very nice and while there I saw many customers going in and out of locked gate..

This place was truly a Godsend! Jessica and Toni were absolutely AMAZING! Excellent customer service and professionalism! 5 star service guaranteed

I just want to thank Toni and Jessica so much with helping me get the exact size unit I needed yesterday, it made my move so much easier. Thank you both.

Toni was the best person to handle my father. She took her time to explain to him more then once and did not get frustrated at any time and stayed with a smile on her face. Great 😊

So far so good! Came in with an emergency need of a unit. Even though the call center people dont provide all costs, Toni and Jessica explained everything and were able to ease my stress about this task. It was much needed and appreciated. Hopefully everything continues to go smoothly!!! Thanks ladies!!!

Very good customer service, Toni was was very helpful, and I would recommend my family and friends to her storage location

I have used their service before. I have good storage space. It's clean, Customer Services are helpful

Kept having problems with mice an rats when i got tired of the issue and moved my things out they tried to charge me for the following month

If i have a unit whats the earliest ill have access

Toni was very Great and polite it was a joy doing business with her

I came in looking for moving supplies and Toni gave me great customer service and gave me ideas on how to protect my items.

I was very impressed with this property not only is it very clean and the rates are great Jessica provides great customer service. This is s great place to store your belongings.

Jessica has a great attitude and is always willing to help you. She always has a smile on her face when she geets you. Thank You Jessica.

Jessica and Toni were so Sweet and Helpful! Great Service!

Just rented a unit. Toni was amazing! Great sense of humor, very friendly and attentive. Great experience

Katie was very helpful

Hello my name is brian jones ur manager jessica did an outstanding job at ur location love the customer service keep up the good work

I was greeted by Ms.Toni she was absolutely great .Very knowledgeable and pleasant.

Toni was great. She was very helpful and knowledgeable about what storage unit was right for me and the price. She took her time and went over prices and insurance and payment date with me. I recommend this public Storage site for anyone and talk to Toni.

My experience at public storage was excellent. Jessica provided great customer service.

I just finished the process of renting a unit. The unit was clean. The manager, Jessica, was extremely friendly and knowledgeable-she walked me through the whole process and answered all of my questions with patience. It made me very comfortable, knowing that this is the level of customer service that I can look forward to receiving.

I recently rented a unit here and the staff member Keith was great he was very friendly and helpful and made the whole process easy he is awesome representative of your business.

Jessica !!! Jessica !!! Jessica !!!! This young lady (who is also the site mgr ) is prompt , professional and was a pleasure to work with. She explained everything in detail and her custom service skills were superior. Great job !!!!!

Toni and Jessica was absolutely helpful they were the bomb,com

Just rented a unit at this location yesterday and Jessica and Toni were super friendly and helpful. They made the process quick and simple and customer service was wonderful. Thanks!

Toni was 1 of the nicest and most helpful customer service people I ever met.

Keith and Jessica made my move easy.

Pre booked a storage unit and showed up at the appointment time and had everything from paperwork to walk around finished in less then 20 minites. Great experience, fast and easy and a good price!

Just rented unit to put vehicle and equipment in for business. Pointed out mouse droppings. NO ONE CARED. CAUGHT MICE NO ONE CARES. NOW MICE IN MY VEHICLE THEY WOULD RATHER WE LEAVE THAN SOLVE THE PROBLEM. Digusting

I want to give Jessica a great review she gets five stars she was very helpful and patient with me I want to thank her and orange door for there services I really am grateful for you all

Jessica helped me today and she is so respectful and awesome

Jessica was a great person helped us to find the right size storage she the bus thanks Jessica

Jessica provided excellent customer service. She took the time to show us various units to ensure we got the right size storage unit and provided us with insurance information along with the lowest price possible

Came In today to close my acct with Shaa. Public storage on patapsco has been great to me, thanks for services.

The Associate keith was very helpful in helping me to downsize which helped me save money... I'd like to thank him for his Assistance... ...

Shaa , Jake and Keith are all a great help with our units for Bird scooters. Thank you will recommend always.

Cobran por pasarte unas horas te cobran todo el mes

Keith and Shay have the best customer service. If you need a storage place this is where to go.

Worst place ever to keep your stuff at. The price goes up and up every few months, the staff is very ignorant every time we go to this place. You would think for as much money as you pay for this place you could at least throw trash the trash away from the rats they going through your stuff but no the dumpster is behind a gated fance that you can not use and yes the place has rats and no I do not have have food or anything like that in this place. The locks on the gates and door don't work half the time. There is a lot of other places that only charge half of the price for the same size unit as this place, I do not know if other public storage places are like this if it is only the one on 1000 w. Patapsco Ave but I would stay away from this place.

Shay provided great customer service skills and was very patient with me being my first time renting a storage unit. I’ll be refering my friends to y’all in the future.

The people provide great customer service, but as for the renting policies. They suck. I was livid when I moved out within the first week of the month and they told me you dont get your money back for the rest of the month. AND when they talk over the leasing agreement so you know how things work thats not one of the things they point out ans go over with you. So if someone else comes in and rents that unit the business gets double the pay. and they dont provide carts like other storage places do!!!! RIP OFFS!!!! I deffinitely would NOT recommend this place. Find somewhere else that doesn't have some BS renting policies.

Shaa was a great help kept looking to assure we found what we needed...she was very energetic...

Good customer service

Shaa and Keith has great customer service and they are really nice. I will recommend this public storage to everyone. Thanks, Shaa & Keith

Shae and Keith were such a help. I was trying to find out some information pertaining to my current storage unit and I’m curious about moving to a smaller unit. Great staff and very helpful whenever I have to go in the office. Thanks guys!

Shaa is always friendly and nice when we come to the property. Would always reccomend public storage.

Shaa was nice and curtious and very informative when I rented a few mins ago thanks

Paid my bill with shaa will always recommend this place

I came in today looking for moving supplies and Shay was very helpful and knowledgeable. I was able to get everything I needed to protect my belongings.

shaa is always doing a outstanding job every time we make a visit to make payment.

I just want to say if you need any moving supplies this is the best place to come. Jake provided me the best customer service and gave me great suggestions on how to protect my belongings.

Me and my mom got a rental here today and we were very pleased with the service. Shaa was friendly, polite and extremely helpful with explaining everything to us. She made our move in as smooth as possible. I definitely would recommend!

I was happy and pleased with their service. Ami was very helpful!

Lower the rates, you would get more positive business.

Ok

Im not speaking for all of them but the patapsco location isn't up to standard.

Are the units temperature controlled

Shaa is always a pleasure to see she’s always smiling and Ready to assist at any moment she does an excellent job

By far the best employee here. Extremely helpful. P.s. She makes other employees look like trash

Great service and great conversation. Detailed, quick and polite.

Gate was broken for a few days, anybody could go in and out. The door to go inside the units were also broken. The staff is really rude and unprofessional. I also called to give noticed that I was moving my belongings out 15 days before the next payment and was told I still had to pay the full amount. I've never rented a storage space that didn't prorate if you leave early with notice. The place is dirty. The bathroom is filthy and I would never use this place again. I wouldn't even recommend it to my friends who need to store their motorcycles.

I love storing at public storage . shaa is very helpful and hard working its always a pleasure paying my bill with her .....

This location is very clean, the property manager Shaa took good care of me when i got there, and got me the perfect unit to rent!

Okay monthly price!

Me and my friend have had a storage about three years now. We have had no issues here. We may be here another two years. The Patapsco Public Storage also have wonderful employees from our point of view. Employee Shaa has been very helpful, kind, respectful, and polite. Thanks public storage for your great services.

She's is very nice will recommend her any day

The representative were very helpful and respectful her name was shaa

Friendly people to talk to and office new security system at it they like keeping it up-to-date

PS's 1000 W. Patapsco's manager, Shaa, has made my move in so, so painless!! Shaa is an energetic, enthusiastic, & most knowledgeable worker. It was her strong verbal & written communications skills that ensured I was well versed of the many benefits of PS before I signed on the bottom line!!

Shea has excellent customer service skills.

Ok clean but to mean people hang out sell stuff. Unprofessional

Great service. Shae was very helpful and had a wonderful personality. Would definitely recommend this establishment.

Been renting with company for 3 years and I never had someone be so nice to me a this location I told myself time after time after time I’m getting my things and go and find somewhere else ... today I went in and had a problem with my door it was a new face her name was shaa she was so pleasant to be around she smile the entire time and she did not give me a attitude and she helped me with all that I needed to be done ... she is by far one of the nicest people this store had in there in a while ... keep up the good and positive attitude Shaa .. your customer service skills are the Bomb lady.

How much is it for a small unit by the month?

Best staff!

Just came to make a payment Shaa is the bomb she's the best you people had here will recommend.... you need more people like get

Your employee is the best great costumer service

They close too early, but try to provide good customer service

They are OK.. Don't let your stuff get stolen because they won't pay for it.

I've been dealing with this storage for 2yrs..the girls there are very nice..never any problems

Went to get a storage bin two weeks ago had a smooth easy and fast process With shaa. Came back today to pay my bill today and she was very nice explaining the bill break down.

Shaa was really helpful and nice . Great customer service

The service was excellent and the employees are very nice and professional #shaa and shontise

I been storing their for 5 yrs good place

Very clean and well kept facility the person handling my order was great. Discussed all options with me and was able to answer all of my questions.

Been renting from them at this location for over 9 years. No real problems to speak of.

How late before they auction of your unit

Very helpful staff, I had the pleasure of dealing with Brianna and Shontise. They answered all of my questions and explained everything thoroughly. I would highly recommend this Public Storage to my constituents and associates. 5 Stars.

Very nice people, clean storage areas, nice units, good place to do business

Great service, employee was SOOOOO helpful, over all I greatly recommend this location....

Other than storing my stuff this place is pathetic!!!!!!

Once you pay for your storage are you able to enter it after the office close

Cool

Place has Rats

Shontise is an amazing property manager, she has been so helpful since I rented here! Great customer service

Was greeted when I walked in and Eboni's customer service skills were amazing!!! And facility was clean! I would recommend the patapsco site to anyone

Eboni did a great job helping me, she was very nice.

Eboni was generous, fast and very helpful. Would recommend to anyone looking for storage.

Tiffany was absolutely wonderful. I wish she was my employee

Shontise is the best propertt manager i have ever encountered at a storage facility! Explained everything very professional. I would reccomend

Shontise is amazing. Great customer service

My experience was very pleasant and professional. All rights and responsibilities were explained in layman's terms. My situation is very emotional and heart heavy and she listened with care and consolation. I'd recommend this location to all my family and friends in the future. Thanks soooo much for understanding and caring.

I have rented here multiple times and I always get great service from Eboni and Shontise. Very nice ladies!

Eboni did an amazing job with great customer service. Shontise did a great job assisting her they were a perfect team

Shontise took my payment today and did a really nice job. Great customer service

Mikeera, shontise, and eboni did a great job as always helping me , everytime I come they give me the best service I ever had at a storage facility , I would definitely recommend coming to this location

I received exemplary service and good conversation from mikeera, shontise, and eboni when I went and paid my bill today.

I have recieved great service coming here. Morgan did a good job renting to me and shontise always answers my questions. Great service

Great move in Morgan at the front desk was very nice and helpful through the whole thing with giving tips and advice strongly suggest this place

Morgan was a great help with giving me information on boxes and in giving me information on storage units

Shontise and Morgan have done a great job helping me through this difficult time in my life right now. They have made storing my belonging so easy and they are so helpful every time I need help on the property

I came here with my mom to help her rent a storage unit and Shontise did an amazing job helping up. She was so nice and patient with my mim, she made sure we understood everything and was so nice. I would reccomend to anyone

Shontise has done an amazing job helping us. I would reccomend to everybody

Morgan was extremely helpful with my move in and explained everything to me clearly and efficiently. She made my move in as smooth as possible.

Shontise helped me and she did a good job. Great customer service

Shontise + Morgan (MGR & Assit MGR) are the most exceptional individuals I have ever delt with in retail. I was one of 4 people waiting to see my unit; in spite of that, they exemplified extreme professionalism as well as stupendous service. With their attention to detail, amazing hospitality; My overall customer experience was above and beyond expectation. There is absolutely no way they get paid enough to deliver and serve in the capacity that they do, this is simply their pure love for people and passion for retail at large. It's because of this customer satisfaction that yields such great work ethic and branding.... I hope that this helps someone, they are exceptional. Your company is only as good as its employees..... They should be the model for all "Public Storage" work place culture; PERIOD!

Morgan and Shontise were very nice and helpful. Very nice young ladies

Personal is soooooooo present !!! Especially Missy

I rent here for my business and Shontise always does a great job helping me. Very professional and great service.

Helpful, professional and friendly staff especially Shontise who answered all our questions and gave us excellent service. Clean and safe storage. Processing and checkout is quick.Affordable price depending on your storage size needs.

Shontise provided my company with excellent service. I have been with Public storage for a few years for my personal items so as a business it was important to stay here , where I know I will get first class service.

Shontise was great to work with and was very professional.

Shontise real good polite smiling service

Brady super great setvice

Brandy Jones always is great help when I come in thank you

I have found the staff to demonstrate excellent customer service. However, at my last several visits, I have found the facility to be much less secure than it was when I first secured a storage unit. The coded gate was sitting open (on numerous visits) for anyone to access the property and most, if not all, of the coded doors are not secure as well. Although I expressed my concern to a staff person, I felt this was the appropriate venue to voice my concerns. Perhaps the corporate office will rectify the matter, sooner than later.

My things are in Laurel but everytime I pay at this location Garry is always helpful and courteous. I would recommend friends to this location

I was very busy that day between working and moving, Gary was exceptional. He called me prior to explain all the information, what I needed to bring and the amount I needed. When I came into the office, all paperwork was ready for signature, he had the keys prepared for viewing of space. I was in the office for maybe 20 minutes tops. Love speedy, efficient service. Go Gary!!!!!!

My public storage experience was a great experience. Gary and Debra took very good care of my belongings while being stored there, I would store my things there again in the future if needed and I would recommend a friend to do the same. Thanks for everything.

Have very nice customer service he's a very patient person. Very clean place

Great customer service! And a truly respectful business, Garry the property manager at 1000 west patapsco ave public storage was very helpful and reliable.

Had great service from Gary!! He was really helpful and it was a painless process!!! Thanks!!

Brandy an gary are excellent employees an are very kind an helpful when ever I'm there

What a great experience I had with public storage, Garry, he was so much help. he is the best. thanks

Good person on job

Gary is always smiling and friendly everytime I come to the property. He recommended the right space for at the time I rented which saved me a lot of money down the line. His staff is always nice as well. Excellent customer service bar none!!

I rented from my son Garry property at public storage and I was greeted by Debra who was working that day. She was very pleasant and explained everything I needed to know in regards to storing. I would recommend this facility to anyone looking for a place to store their belongings. Garry and Debra is awesome!!!!!

Gary was awesome! He explained everything in detail, called to give me reminders and was always professional and pleasant. I'd definitely recommend this location and the team to anyone! Great job Gary!

Because my things are always safe.

Garry and Debra were very helpful in my chosing Public Storage. Answered all my questions and Garry always has a smile for you when you come in.

My mother Darcell Pack and I were helped by Adam and he was great. He explained everything to us and was very helpful with us and our unit as far as size and pricing. I would definitely recommend this place to friends and family

Adam was awesome!! Very kind and very helpful :)

Great people friendly and helpful stayed after hours to help us out

I always use this location staff Garry and Debra is pleasant friendly and available to help. Would recommend this property to anyone

Garry provides excellent service he is professional courteous and informative Thanks Nicola and Leroy

Gary and adam are amazing. I rent at a different location but pay at this location. Im about to leave due to them over charging me in rent which i dont appreciate. Ive been there 6 years and they keep raosing my rent. Thats not how you should treat your loyal customers.

Service was great

Brandy and Adam are awesome!

This was my first time visiting this storage facility and the reps were very friendly. Debra and Garry helped with all my needs and were very professional and polite. I recommend this storage facility to anyone.

am grateful to have met Gray manager, am very grateful that the manager help me because am blind. I have a hard time pressing the numbers. Manager Gray help each time I need help pressing the numbers. God Bless me with a person like him who is willing to help me every time I came in to my storage bin. Give me easy numbers to get in my bin. God Bless to Manager Gray!

Excellent customer service the staff is professional officiants the storage area was clean and your staff are willing to please

I came into rent the other day and Debra was very helpful and took care of all my needs.

Today my experience was great. The general manager alex and store manager gary were friendly. The customer service was 5 star. I was pleased with the way they handled my situation.

I just recently vacated My unit and I had a wonderful experience everytime I Came to the property. Garry was very helpful and gave great customer service.

I haven't even moved my things in yet and am having problems. Why is it that all your employees go break at the sane time? Were moving and my fiance took time off from his job and also paid someone to bring him down to pay on our unit and he was turned away and told I have to take lunch....really? Wouldn't help or anything.....I've called and left a message and No return call yet.....this doesn't make any sense...I'm outraged

I just wanted to say that every time I come to my storage they help me with everything I need Garry and Brandy help me so much today because I wouldn't have been lost finding my storage thank you

Very pleased with the service I received from garry & brandy

Everyone is extremely friendly and helpful at this site. Love that I can access my space at any time without any worries.

Very Friendly And Helpful Service...Thanks Lisa! She was great!

Gary is one of the best property managers around helpful and friendly

The employee Garry was so wonderful he helped me with not only with the door but with any and every question. If every employee who work for the company work like Garry you will have customers coming back.

Good

Great customer service the people are so helpful!!!!

Public Storage has changed my view of storage all together. I previously rented a unit and I must say that the property manager was exceptional. The process took 15 minutes at the most and I loved the multiple entries to gain access to the unit. Overall fhe experience was a great one!!$!!!

I've had a great experience with renting from Public Storage. I've got the chance to work with Property Manager Gary. His customer service is great ! He is always very helpful and informative concerning any questions that I have. Also, I would say he is very polite and friendly ! Previously, I've rented units from other companies in the past. However, I have had the greatest satisfaction with Public Storeage . This particular location is very convenient and accessible. Unfortunately, my car had broke down. Luckily, I was able to get off at a bus stop close to this location and still get the things that I needed . Based on the great customer service experience that I always have, in addition to the location & clarity; I would definitely recommend others looking for storage units to rent from this location ! You will not be disappointed :)

I bought some boxes & Gary was awesome

Staff Grey ( 27811) provide an excellent service.

Sherell was very polite very helpful an kind and courteous.

Sherell did a awsome job explaining the process

Sherell was on point like she being this for a long time.. SHE DESERVES A 10

I was very happy. With the service of sherell

Great customer service was provided by Jamie, Sherell and Joe

Jamie was very good and helpful

Sharell was so thorough n helpful. Everything was communicated with diligence.

The service here was great sherell personality is out this world

Sherrell was very helpful , understanding and patient. She made a bad experience turn pleasant....kudos...the rates are a lil high though maybe they should reconsider the competition

Hey public storage at Patapsco is so much better than other storage I know. Sherell Jamie and Joseph are the only ones I know who goes beyond the expectations of their job.. go 27811

Great experience, great service from Joseph Harvey, Jamie franks and sherell Flanagan! Highly recommend you do business with them!

Personnel very nice. Storage area clean. Sherell, Joe and Jamie are fantastic. Will def come back.

Great Service by Jamie and her team.

Should be 10 stars Sharell Joe and Jamie are excellent friendly quality drivin team members!!!... will definatly reccomend this location to friends and family.

Great customer service from Jamie

Jamie was excellent she was polite, good customer service and she has a lot of patients thank you Ms.Jamie

The service is really good n there very helpful...and respectful.Jamie&Sherell

Jamie and sherell are excellent employee

Sherell did an excellent job with helping out she stayed late helped move even though she had a place to go after close. I really appreciate the help and would recommend her and public storage to anyone

Great customer service today by Jamie and Joe. Thanks

Great service from Sherell and Joesph

I must admit that service @ this location proved to be above and beyond the norm would be. Ms. Sherell and Mr. Joseph were outstanding when assisting me with my storage needs. I have already exspressed to f & f the customer service I received. Sheer perfection. Thank you guys for your utmost proffesional courtesy.

It was awesome i recommend

Sherell, jamie, Tina gave exceptional service!!!!!!!

Good job, I appreciate the outstanding service from Sherell, Jamie and Tina.!!! :-)

Great help. Thank you Jamie and Joe for all your help.

Great great great! Thanks Jamie and Joe.

Jamie and Sharice were great by helping me out with a tough situation. Thank you!

Great customer service by Sharice and Jamie. Thanks ladies for all your help.

Sharice is great very helpful

Sharice nd jamie are great

My friends and I have been storing for a few months now and have always received great service from Jamie and her coworkers. I have and will continue to do business here. Thank you Sherice and Joe as well for your help.

Received excellent service from Jamie

Jamie and eriç where very helpful i will continue to use this storage

I absolutely love Jamie at public storage 1000 West Patapsco Ave! Jamie is awesome!!! She's very caring and great at her job!!

Grace service

I'M ALWAYS TREATED GOOD JAMMIE IS VERY NICE AND ALWAYS GIVES ME GOOD SERVICE WHEN I HAD A PROBLEM SHE HELP ME OUT UNTIL IT WAS FIX AND ALSO THANK YOU ERIC FOR YOUR HELP LAST TIME I WAS THERE

Service was great great guy byScott

Very exellent customer service. I was very please with scott and janie's service and was very satisfied

I love the people at this location...Jamie the manager is amazing!! She truly cares and loves what she does....Ellie, Scott and Shanice are awesome assets to this location also and I completely enjoyed dealing with them all!!! I had a rough month and fell a little behind and spoke with the main lady in charged Tina Damron, she is without a doubt absolutely Wonderful with a heart of gold!! She helped figure out a solution to the problem and all is well!! Public storage is lucky to have a team like this!!

I was treated very well and enjoyed my visit with Ellie & Jamie. Had some great laughs was treated like family.. Plus was getting my unit at the same time not all business but at the same time it was all business.. will be returning again.. Thanks ladies..