Great place to store. I’ve been using them for years. It’s all good.!
Thieves they give you false information just to sell your belongings. They don’t hold the empoyees accountable for the false information they give to thier customers
1000 W Patapsico is the worst ever. Enough said.
Syrita has really been lookin out! Thank u!!!
First when I rented my storage unit it was supposed to be first month's rent free it wasn't!!! Then my rent was supposed to be $120 a month well it wasn't!! Now they up the rent from $140 to $184 a month!! Now all my boxes are chewed up from the rat's 🤬🤬🤬 so avoid public storage on patapsco avenue !!!
Place came in in a pinch when other facility was out of power and unable to access, any interaction with staff was overall friendly and helpful, would recommend if you need the space to store anything especially with thier $1 special even though it's really like 50 after all is said and done
Domonique was very helpful when I came to inquire about a storage unit. I let her know of the situation I was facing and she walked me through the best options that worked for me. I had a terrible experience at another public storage location and was hesitant about renting a unit but Domonique worked with me and was able to help me understand what the other location didn’t. Happy experience overall.
Went into public storage today and Dominique and Katelyn were very helpful and kind and went above and beyond to fix my problem today keep it up ladies
Love love love Dominique she is awesome I'm very pleased with her customer service . She very helpful. She great!!!!!!
Dominique was very helpful in my selection process public storage unit
Dominique was very exceptional when she helped me with my storage Unit She was very pleasant and nice.
Great worker If I ever had to rent another unit best believe I'm coming to the Facility she is working in....
Dominique was amazing she helped me out a lot today
Customer service was very easy to talk to. She figured out my reservation needed to be a day earlier and got me into my space right away. She was friendly and courteous.
Tyriell and Crystal were amazing today they helped me deal with a door issue to my unit and we worked together as a team to get it handle as I didn’t have much time or many choices to handle the matter. Great customer service
Tyrielle N was very helpful and patient with helping me today . Great customer service
Muy mal servicio, fui en el día a arreglar algunas cosas y resulta que no había energía eléctrica adentro, le pregunto a la que estaba de turno y dice que tendría que apagar su computadora, estuve por largo tiempo ahí y nada, muchas ratas, último mes que rento
Thanks so much to the Property Manager working on Saturday, March 23, 2024 for helping to physically fix a storage door that went off the track in a move out on a pouring down rainy day. You are my hero! Hats off to you!
Thank you Dominique and Toni for all your help you both are amazing.
Rent to high, and it is rat infested.
I highly recommend using public storage on patapsaco Ave in South Baltimore, salesperson Tiffany was very helpful super courteous and just all around a pleasure
Tiffany was very helpful she was very helpful in helping me to decide what storage options were good for me very professional
My name is Mrs. Gallion and it’s my birthday weekend. Don and Toni made my whole process EASY and PAINLESS! I have rented from this location before and had a nice experience BUT…. THIS EXPERIENCE TRUMPS ALL!! I will definitely continue to rent here and highly recommend. These woman were very nice and gave me great information. They made sure I understood my contract and when my bill was due. THANX GIRLS!!
They really helped me out and were respectful towards me,when I was dealing with a lot they understood.
Thank you to Dominique and Toni for this wonderful experience and making it a smooth movie in. Thank you ladies
My experience with the staff Toni was great. She was very helpful in a professional manner.
I had some questions and she was able to clarify things for me, which made my move in easy.
Very professional
Knowledgeable and helpful. Gathering a storage unit has never been so easy.
Very nice place and Melvin is great
Tiffany provided me with a good service that was satisfied
Toni was very helpful and very nice we figured out everything j needed to know
Toni and Melleny were amazing. Helpful is not the word for these ladies. Thank you for everything!!
I upgraded my storage unit to a larger spot and Tyrone in the office was very helpful. He explained the billing, showed me my new unit and was just an all around happy person to deal with.
This location is the best storage facility I have used in Baltimore, hands down! The GM Toni is professional, courteous, and without a doubt one of the most supportive service professionals I have come across. I utilized this location for storage from June 2022 to January 2023 for the storage my classic automobile, during which time I always felt my property was safe and secure. The facility is gated, camera'd and exceptionally clean and well maintained. I would not hesitate to lease a storage space here again!!
Great service, I will highly recommend this place.
The experience was very good, the environment was very warming and so were the employees, i was attended very fast and was treated with respect and in a professional manner, my questions were answered to the staffs greatest knowledge and i was able to receive help efficiently!
The maneger are very soecial and excelent people
Toni and Arthur were very professional, love their energy. Explained everything well to understand. Great workers, i’d recommend this storage unit to anyone!!
Very kind and curtious thank you so much Tiffany
Ladies were a big help for me today they are awesome!
Syrita helped me with my issue fast & friendly ty
From the moment you walked in you could feel the amazing customer service, attention to detail and cleanliness. The prices bet other competitors. I’ve used this location multiple times and have never failed us as customers.
Very friendly and helpful towards customers. My belongings are in good hands.
Mr Melvin was a great help....
Best customer service in town... Made my day... Highly recommend this location for their fast and courteous service... I'd give 10 stars if I could...
The Manager got me a reduction in the rent for 3 months
Syrita was amazing, super professional and very very helpful. This location is exactly what I was looking for. 10/10
I used the online check in for my unit and it was quick and easy.