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Address

1701 Whitehead Road
Baltimore, MD 21207

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

443-380-1456

443-380-1456

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

443-380-1456

443-380-1456

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 41/mo
    Online only price
    50% off first month rent
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 41/mo $54
    Online only price
    50% off first month rent

    No Obligation

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    5'x5'
    Online only price
    $ 50/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 50/mo $67
    Online only price
    $1 first month rent

    No Obligation

  • New

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    5'x10'
    Online only price
    $ 54/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 54/mo $72
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    7.5'x10'
    Online only price
    $ 74/mo
    Online only price
    50% off first month rent
    Medium 7.5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 74/mo $99
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    7'x7'
    Online only price
    $ 75/mo
    Online only price
    50% off first month rent
    Small 7'x7'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 75/mo $100
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 80/mo
    Online only price
    50% off first month rent
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 80/mo $107
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 107/mo
    Online only price
    50% off first month rent
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 107/mo $142
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 146/mo
    Online only price
    50% off first month rent
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 146/mo $195
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 163/mo
    Online only price
    50% off first month rent
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 163/mo $217
    Online only price
    50% off first month rent

    No Obligation

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    10'x20'
    Online only price
    $ 190/mo
    Online only price
    50% off first month rent
    Large 10'x20'
    • Outside unit
    • 24 Hour access
    $ 190/mo $253
    Online only price
    50% off first month rent

    No Obligation

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    10'x20'
    Online only price
    $ 228/mo
    Online only price
    50% off first month rent
    Large 10'x20'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 228/mo $304
    Online only price
    50% off first month rent

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Baltimore Storage Units on Whitehead Road Near I-695 in Woodlawn

Baltimore self storage can be rented at this Public Storage location on Whitehead Road and Security Blvd, off Interstate 695 in the Woodlawn neighborhood. We are honored to serve Woodlawn with the best-in-class storage units we've become known for.
Our location is convenient for much of the Baltimore metro area, as we're close to the junction where I-695 and I-70 meet, just north of Baltimore National Pike. We have over 630 storage units in different sizes and configurations, meaning we have something for just about everyone.
Our smaller 5x5 and 5x10 storage units are perfect for customers trying to store outdoor equipment like bikes and hiking gear for nearby Leakin Park and Patapsco Valley State Park or golf gear for The Woodlands Golf Course.
Try our medium-sized 10x10 storage unit for a wide range of storage needs. Got out-of-season clothes to store for a few months? Maybe you have old books that you just don't have room? Public Storage can solve all your problems with the versatile, hugely popular 10x10 storage unit. We have a selection of climate controlled storage units to give you added peace of mind when extreme weather conditions hit the Baltimore area.
The major hauls call for major space, which is why we offer large 10x15 and 10x20 storage units for homeowners prepping renovation projects or customers who have oversized, bulky objects like couches, beds, coffee tables, bookshelves, and more.
Carrying such heavy objects up stairs or to an elevator can be a real hassle, which is why we also offer outdoor storage units with drive-up access. Just park your car, truck, or van in front of your ground-floor storage unit and load or unload your precious possessions without the hassle.
We are open seven days a week, with an attentive staff to answer all your self storage questions.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 443)

September 29, 2023
Google Public Storage Sheri Jennings
So far so good
September 28, 2023
Google Public Storage Kyle Harris
Great customer service at this location!
August 30, 2023
Google Public Storage Dontrell Hart
Great Customer Service!
July 5, 2023
Google Public Storage Lorenzo Young
July 1, 2023
Google Public Storage Robert Shabazz
I had a Fantastic experience with Alicia at the 1701 Whitehead Rd. Location. She show me my unit in advance to make sure that it fit all my needs. She even shielded me from the rain with her big umbrella. She informed me of all the information that I needed to move in and get comfortable. Wish she could service me in all the purchases that I had to make!!!
June 27, 2023
Google Public Storage llewellyn stridiron
Efficient workers
June 24, 2023
Google Public Storage Rye hami (Rye 31)
Been renting here for awhile. When ever I come in Alicia is always so nice and helpful. Great customer service.
June 24, 2023
Google Public Storage Rye H
Excellent customer service. I spoke with Alicia on a few occasions. She was always very polite, friendly and informative.
May 26, 2023
Google Public Storage Angelina Mcdonald
Recently stopped here inquiring about storage gor the near future normally people act unconcerned if you're not ready to get a unit in their facility but not Ms.Alicia she answered all my questions to the best of her ability I wish there was more people like her in the world today I really appreciate her kindness and understanding to my particular situation . Thanks Alicia
May 26, 2023
Google Public Storage Lacretia Garrison
I recently stopped in to inquire about a unit for my lil cousin whose relocating in a few months, I didn't have much time but the time I had Ms.Alicia helped me letting me know all I needed to do although this was a short visit Ms Alicia was very helpful and understanding and professional I really appreciated her so much.
March 23, 2023
Google Public Storage tshirt tae
Everytime I call it somebody new is there and older staff member either quit or was fired, they over charge money to pocket your money, I suggest you DO NOT go to this one at 1701 Woodlawn Dr. go to another one, where are you could talk to actual staff member that’s going to be there to help you do your storage, They don’t have A bathroom facility for you or your kids while you’re doing the storage unit, Half of the security cameras don’t even really work it’s not secure here
March 21, 2023
Google Public Storage Aboleoluwa Kukoyi
The best experience ever, I have never felt sooooo good rent anything before until now, Thank you Alicia.
March 11, 2023
Google Public Storage Ask Me
My suggestion to new customers would be to find another storage unit. Within two years my unit price is almost DOUBLE. Despite inflation and current state of the economy Public Storage seeks to bleed customers for small storage units. Immediately when I secured this unit I received an email that Public Storafe acquired the previous owners business and within 2-3months my rates increased that same year. I am extremely frustrated at these drastic 20-30% rate hikes each year. Whereas units for 10x10s are currently going for less than half the amount I'm currently paying. Do yourself a favor and look elsewhere or you will be in the same situation as I am. An extremely dissatisfied customer. I'm actually writing my letter to the attorney General today to investigate price gouching tactics by this company. I believe customers like myself were taken advantage of especially during the covid19 crisis. This will not stand and I personally will not let it. And for those new customers...ill give it 6months to one years and you'll be receiving your notice for increased fees. Good luck!!
February 18, 2023
Google Public Storage Matt Tennenbaum
Anthony is extremely helpful and a pleasure to deal with.
February 15, 2023
Google Public Storage Rivaldo Chiciu
February 14, 2023
Google Public Storage Reginald Pierce
February 12, 2023
Google Public Storage Joshua Akinyemi
January 13, 2023
Google Public Storage Gavin Jacobs
Mr Anthony Hargrove service was outstanding. This is my best experience of customer service.
January 9, 2023
Google Public Storage Zakari Aliyu
Alicia was great and most helpful
January 4, 2023
Google Public Storage Jasmine Young
December 30, 2022
Google Public Storage Anthony Williams
Was very helpful and patience in fully explaining policies and procedures.
December 14, 2022
Google Public Storage dabneY Dabney
I had a amazing experience with Alicia helping me moving my things into Public, she was of great help & I recommend her for anyone who needs storage 💯💞
December 11, 2022
Google Public Storage Yolander Mance
Anthony was very pleasant and made my transition for storage smooth sailing. Very clean building....would definitely suggest this company.
November 29, 2022
Google Public Storage James Ekeh
I received a highly satisfactory service/attention from Alicia.
November 26, 2022
Google Public Storage Hank Voight
Outstanding results. Very courteous and respectful. Alicia is the best. Thanx.
November 4, 2022
Google Public Storage Sharia Davis
October 22, 2022
Google Public Storage traci williams cox
Alicia was awesome!! Excellent customer service. Very polite, good communication skills 😄
October 21, 2022
Google Public Storage Tony d
Very friendly . Answered all my questions
October 13, 2022
Google Public Storage ARB Empire
Great Service
September 30, 2022
Google Public Storage Saadek Byrd
Bad customer service the guy Cory was so disrespectful n doesn’t know how to work with customers
September 23, 2022
Google Public Storage Tyshiek Tyler-White
Excellent service from Corey today. Extremely helpful and knowledgeable.
September 17, 2022
Google Public Storage Nathaniel Chambers
Ms. Alicia was very professional, informative and I greatly enjoyed my experience with her and would recommend this location for storage to my friends and family. Public Storage is very fortunate to have Ms. Alicia representing your company. Thank you!!!
September 8, 2022
Google Public Storage Maria Barkley
My experience at this location was wonderful. Easy, quick and informative. Anthony was wonderful and had AMAZING customer service. He was sure to explain everything to me in depth and was very helpful with all my questions about my storage rental. Thank you ANTHONY!
September 4, 2022
Google Public Storage Jeff Jackson
Mrs. Alicia was very professional and helpful with my rental of the unit I acquired.
August 28, 2022
Google Public Storage Rownay Neal
On 8/24/23 I was extremely satisfied with the help and support I was giving by your employee Miss Alicia her attituand dedication to her job was the best I have ever seen SHE went out of her way to be sure I understood Everything her knowledge and Dedication to her job blew me away she we out of her way to be sure I understood policy and showed me not 1 but 3 choices of spaces I,m truly amazed with she jor ethics this is public storage at the corner of Security and White rd , Thanks sooo much Miss Alicia your the BESTTT
August 17, 2022
Google Public Storage Omar T
Alicia is the best. Make sure she’s the one to help you get the best storage spot for your needs.
August 10, 2022
Google Public Storage shaalda stokes
Alicia was so Professional and so kind really appreciate the service that she gave thank you
July 27, 2022
Google Public Storage Brenda Baker
I had an excellent experience with public storage 1701 Alicia
July 27, 2022
Google Public Storage Waynesworld 410
Ppl at 1701 take really good care of me. I stop bye today and Corey and Alicia was very friendly.
July 18, 2022
Google Public Storage Keith Holland
The manager Felisha was courteous,friendly very knowlegable
June 15, 2022
Google Public Storage Gloria Anderson
Jackie vary good very helpful and kind
June 5, 2022
Google Public Storage Glynn Owens
June 1, 2022
Google Public Storage Monet Holt
I Had A Very Good Experience With This Public Storage Jackie Was A Big Help With All That I Needed And I Would Recommend this storage and make sure u ask for Jackie😊
May 27, 2022
Google Public Storage D M
Jackie and Alicia give great customer service, very secure and clean facility
May 1, 2022
Google Public Storage Demon Prince Mukuro
The location is great; right off of Security Blvd. If you live in the area, it's the perfect place. The site manager (I apologize I forgot her name!!!! I feel bad about this) is very nice and friendly, and she deserves five stars for being patient with us as we moved out in the course of 3 days. I appreciate friendly service and a professional manner, and she did both. Thank you!
April 27, 2022
Google Public Storage Shaterra Plummer
Everytime I come in Jackie is always welcoming, nice, and always has a smile on her face. If your looking for a few place to storage anything she will definitely make the process easy and personal.
April 17, 2022
Google Public Storage Darrell Middleton
April 6, 2022
Google Public Storage Jerome Gibson
Jackie was great! She was very nice and the property was cleaned.
March 23, 2022
Google Public Storage Erica Simmons
Great customer service and very helpful
March 23, 2022
Google Public Storage Kahmari J
With the ease of service and helpful employee, this was a great experience as a first time storage user. Jackie made the process very easy and was very welcoming and helpful! Thanks again Jackie!!!!
March 22, 2022
Google Public Storage Delano Rooks
I rent with public storage and the PM is the best..
March 15, 2022
Google Public Storage D Covington
Jackie gave great customer service!!! She help me undo a mistake, she took her time and explained everything!! She is the Best!!Thank you so much for your assistance!!
February 9, 2022
Google Public Storage Raymond Hudson (Ray)
Came today to rent Ms Jackie is the best got me right in and out also help me understand everything very well thanks again...
February 6, 2022
Google Public Storage ZuRail Smith (KingSnake)
Jackie was amazing she helped me all the through the process. She was an exceptional employee and was very sweet and very likeable manager and answered all questions that I had. With the kindness that she showed me I would definitely recommend to other family member and friends.
February 2, 2022
Google Public Storage Jacob Otoo
January 21, 2022
Google Public Storage J Slater
Elena, Alicia and Jackie were extremely helpful and professional. They were a pleasure work with and they run this location very well!
January 18, 2022
Google Public Storage Wasim Hussain
I see at the front desk miss jackie she is to good she help me to understand everything things she explained me so nicely that whey’s she got this business this is my 3rd stop and finally I got 10 by 10 storage she is super lady thanks
December 21, 2021
Google Public Storage Terica Gilliard
Jackie the best very helpful thanks
December 9, 2021
Google Public Storage Dustin Keller
Maintenance lacks on this property and yet the rent is constantly going up.
December 8, 2021
Google Public Storage deborah leak
December 6, 2021
Google Public Storage Landon Gibson
Are you did an excellent job when I was there give me my unit very helpful I would recommend this public storage to anyone
December 5, 2021
Google Public Storage Kerron Holland
Wonderful helper!
November 22, 2021
Google Public Storage Delano Rooks
My experience with Jackie was the best ... She went beyond and out of her way to make sure I was taken care of..... Public Storage needs more like her. THANKS AGAIN JACKIE....
November 21, 2021
Google Public Storage M.A De Four
I had a great experience with Jackie. She explained the process thoroughly, answered all my questions, and provided excellent customer service.
November 6, 2021
Google Public Storage melvin jone
Jackie was helpful thanks
October 31, 2021
Google Public Storage Mark Dyer
October 2, 2021
Google Public Storage Larry Bell
Jackie and Alisha was and all was so helpful thanks yall ....
September 30, 2021
Google Public Storage Danang Jackson
September 29, 2021
Google Public Storage ingrid brown
I had the most awesome experience while resting a storage unit at this location. Jackie and Elena provide me with some of the best customer service I've ever received. Their friendliness and willingness to answer all my questions made this a seamless experience. So glad I chose to rent here! Elena said the process wouldn't take long and she was right. We were in and out!!!!!! Thanks Ladies and continue to be you!
September 20, 2021
Google Public Storage Aundrey Lemon
Everytime I come here ms Jackie and alicla is so helpful and nice..
September 14, 2021
Google Public Storage Jocelyn Smith
Jackie was very helpful.
August 14, 2021
Google Public Storage John Woods
I think the storage fees are a little bit too High. The Sales Rep I find Alicia and Jackie very helpful in answering questions on issues and are very courteous.
August 3, 2021
Google Public Storage craig silberschlag
Jackie was vary helpful today and I would to thank her ..
August 2, 2021
Google Public Storage Walter Morris
Jackie has the best customer service 🙌🏾
July 29, 2021
Google Public Storage Dana Spence
Very patient and helpful!
July 6, 2021
Google Public Storage Shane Simmons
The customer service I received here was amazing I walked in 5 mins before closing and she went above and beyond I highly recommend this location.
June 28, 2021
Google Public Storage Laura DeWald
This storage facility is very clean and very well supervised and feels safe with the restricted access. I would give it 5 stars if the garage doors were operating fully, seems one of them is always broken 😟
June 12, 2021
Google Public Storage Shantel Forbes
Alicia is truly an asset to your company. I want to send my most gratuitous thanks and appreciation. I will not hesitate to use or refer this facility to any and all who need. From Everton And Shantel
June 3, 2021
Google Public Storage qdproqo
I came in 10 minutes before closing and the Manger, Alicia, was courteous enough to show me units even though the day was over. Her efforts were very much appreciated. Great customer service.
May 31, 2021
Google Public Storage Nancy Cox
Alicia was very friendly and helpful in helping us decide on the proper size of a unit to fit our needs. Very patient and professional. Always smiling and helpful in navigating the online system. Great experience!
May 7, 2021
Google Public Storage Eugene Spruill
I was very satisfied with the good customer service I will refer anybody to to use this Storage Company it's a good price
April 20, 2021
Google Public Storage Roland Williams
Craig is an outstanding representative for Public Storage.
April 17, 2021
Google Public Storage Petey Green
Jackie is the best just outstanding and she really helped me out today thanks so much..
April 7, 2021
Google Public Storage Valerie Collins
Jackie should teach a class in customer service. She is so helpful and took her time to explain everything. You could tell she was smiling even with the mask on.
April 2, 2021
Google Public Storage Brandon Stockton
Alicia was extremely helpful.....any question I had she was able to answer completely and promptly......she was able to accommodate my storage needs......I had to upgrade the size ......it was a very pleasant experience....I even recommended my mother to obtain a unit also at the other Whitehead location... due to my experience with Alicia .....thank you
April 2, 2021
Google Public Storage Sonia Stockton
Very positive experience. Alicia was very knowledgeable and extremely helpful in guiding me thru the process. She was very professional and efficient in completing the process.
April 1, 2021
Google Public Storage usual suspects
Great place to store! Amazing service
March 12, 2021
Google Public Storage melissa covell
I want to say how VERY impressed I was with Jackie and Alicia. They could not have been any more helpful and pleasant!! Its not often you get customer service the way I did with them. I had lots of questions and they couldn't have been nicer and more knowledgeable. This was a stressful time for me moving out of my home and finding a place to store my things. I felt so comforatable and at ease that I picked the right place with great staff. Thank you Jackie and Alicia you are the BEST!!!!
March 9, 2021
Google Public Storage Linda Schoene
Jackie was very helpful thanks 😊
March 8, 2021
Google Public Storage Nicole Smith
I was serviced by Jackie and she was awesome! She was very detailed in explaining the terms and conditions of the storage agreement. She also gave me tour of the property grounds. I felt very secure with leaving my property at this location.
March 7, 2021
Google Public Storage Willette Caldwell
Jackie was very helpful today I would like to thank her for all her help. Just the best
March 3, 2021
Google Public Storage Thomas Willis
Jackie was very helpful.. knowledgeable and enthusiastic. All the qualities of a terrific person and ambassador for her company. She deserves to be celebrated..."Great Job Jackie"!
March 2, 2021
Google Public Storage RaSho Butler
There are no words to describe the amazing service and professionalism of Jackie...OUTstanding!!
February 24, 2021
Google Public Storage Lakishia Harrell
Came in today and Jackie was very helpful thanks a lot..
February 24, 2021
Google Public Storage Patricia Ferko
Jackie gave us exceptional service. It is our first time using this space and we highly recommend it. Very knowledgeable and so helpful!!
February 23, 2021
Google Public Storage Andre Hubbard
Thanks for all ur help today Jackie
February 6, 2021
Google Public Storage Alisha Gibson
January 27, 2021
Google Public Storage Robert Shabazz
The new store manager JACKIE it the best every time I go in the store it is nothing but the best service..
January 22, 2021
Google Public Storage Regina Taylor
Ms.Vanessa fixed Beyond storage mess and I left a happy customer.
January 14, 2021
Google Public Storage Zakiya Shivers
Alicia and Brad did an awesome job providing me service today with my lock. Many thanks!
January 13, 2021
Google Public Storage Brianna Moaney
January 10, 2021
Google Public Storage Calvin Parker
great place great service staff was very helpful
January 8, 2021
Google Public Storage Layforest Goodwyn -MDH-
Great location, the staff was so helpful, and friendly. Great customer service, the location was very clean, with easy access to your unit. Thanks Miss Vanessa( Property Manager) for your help, very nice person.
January 5, 2021
Google Public Storage Tirah Chanel
January 2, 2021
Google Public Storage Aaron Leighton
Jackie was a big help. Got me settled right in really fast.
December 28, 2020
Google Public Storage sherrell williams
Alicia was absolutely wonderful, from the beginning to the process to showing how to use the keyboard. The place was clean and safe. Social distance was displayed and only one customer was allowed at a time. Great experience.
December 21, 2020
Google Public Storage Katina Stokes
The staff at this location are professional, friendly and provide quality customer service whenever I needed assistance. I've spoken to Alicia on multiple occasions in the past and it was truly a pleasure. I've rented from multiple storage companies and this company and location by far deserves 5 stars. I'd give them more if it allowed.
December 7, 2020
Google Public Storage Glenn Wallace
Alicia, vanessa, bradare wonderful
December 1, 2020
Google Public Storage Debroah Harris
Brad and craig were great
December 1, 2020
Google Public Storage Curtis Elmore
Brad was excellent, great facility
December 1, 2020
Google Public Storage Wilma Gardner
November 24, 2020
Google Public Storage darrick hunter
Very smooth transaction. I worked with Vanessa, and she was very pleasant and helpful. I have no complaints at all. Well, the monthly cost could be lower. lol
November 14, 2020
Google Public Storage Doretha Grafton
I am so pleased with the services I have receive at this location the ladies are the boom, Vanessa a & Alicia is very professional in every way, as a long time tenant i am so happy to be with you and will definitely spread the word about this location
November 6, 2020
Google Public Storage William Cobbina
Live this location and the kadies that wirks here, Ms Vanessa, & Ms Alicia us great, great customer service great person all together i will recommend thus location to everyone the kadies will take care of and your needs good jobs ladies, pmease give them a raise,lol 😆
November 4, 2020
Google Public Storage lamin samateh
I have rented at this location several times and Ms Vanessa customer services is impeccable thanks for a job well down
October 10, 2020
Google Public Storage Ernest Cooper
Great customer from Ms Vanessa &Ms Alicia, always friendly, helpful & understanding, thank you for your services
October 8, 2020
Google Public Storage Dom Gaines
Miss Vanessa is a lifesaver! She helps me daily, I don’t know what public storage would do without her!!!
October 5, 2020
Google Public Storage Veronica. Massenburg
Everythings was great at this storeMs Vanessa excellent very knowledge made me feel very good with all the stress of moving thank u so much
October 3, 2020
Google Public Storage Karim Charles
Vanessa was great and checked me out for my new storage space very fast. Would recommend great service
October 3, 2020
Google Public Storage Javon Gray
Vanessa and Alicia was very Professional and knowledgeable about renting a storage unit. Great customer service skills and was very patient while we selected the best storage for us.
October 2, 2020
Google Public Storage Kesha Whitaker
Good service 👍
September 18, 2020
Google Public Storage Zha-Zha Dria
Vanessa was excellent I! Very satisfied!!
September 16, 2020
Google Public Storage c c
Very friendly personnel, Aleasha and Vanessa makes everything very easy and simple. They are very professional.
September 12, 2020
Google Public Storage We Pack U Ship Inc
Customer sercices was very good from Vanessa i would recommend this facility to anyone who need storage
September 11, 2020
Google Public Storage Aaron Gaither
Rented a space from this property and the customer services was great, Ms Alicia & Ms Vanessa were very knowledgeable, very helpful. Ms Alicia was wonderful on the phone when I made the reservation, thank u ladies for making me smile and for making my day wonderful
September 9, 2020
Google Public Storage Rachael W.
Ms. Vanessa was fantastic.. very nice & polite!! she really took her time to help me understand everything that i needed to know (this is my first storage unit) would 100% recommend
September 2, 2020
Google Public Storage delores somerville
My visit at the storage was positive, Ms Vanessa & Miss Jackie was very helpful, I would not hesitate to recommend this facility to any one good job ladies, u made me feel very safe & secure
August 21, 2020
Google Public Storage domination5281
Stopped by the other day to see about prices on a storage unit since I just moved in the area. Alicia answered all my questions, even though I had a lot of them lol She was polite, which was the opposite of my experience at a different location. There's a closer public storage location I'm looking at, but I'm definitely leaning towards this one based on my service experience.
August 21, 2020
Google Public Storage zena. michelle
Ms. Alicia was very kind and informative. She also took great care to use her mask and gloves she also sanitized several different areas throughout the storage areas. I will recommend location 07022 to my Family and Friends . Thank you.
August 17, 2020
Google Public Storage Mary Smith
I called the day before my move. Alicia was very helpful and informative. I had to get a larger unit the day I got there. The gentleman that did my paperwork forgot to give me a lock. Alicia bought a lock up to my unit. She was friendly but professional. Thank you, Alicia!
August 11, 2020
Google Public Storage Sherdonne Wongus
Vanessa was very helpful, kind, and patient when showing me a storage unit today. She had excellent service
August 11, 2020
Google Public Storage Frankie Wilson
Alicia was especially helpful, and went above and beyond to make me feel welcome. Gave me a tour, offered various options, and even allowed me to vent about my circumstances for moving, and displayed empathy and understanding. Facility is clean and well kept. I will return if need be.
August 5, 2020
Google Public Storage Nicole Chavies
Excellent service Ms. Vanessa! This place is clean and quick.
July 23, 2020
Google Public Storage Dana Tyson
I had a great experience with Vanessa she is the best ! ~Dana Tyson
July 17, 2020
Google Public Storage James Sheppard
Outstanding service provided by Vanessa and Alicia.
July 15, 2020
Google Public Storage cory myers
It was good forreal and nice
July 4, 2020
Google Public Storage Lika
Ms. Vanessa is patient, professional and friendly. She even walked the steps with because of my aversion to elevators. Thank you Public Storage!
July 1, 2020
Google Public Storage Glennetta White
She was very professional and on point. I felt very safe during this COVID-19
June 30, 2020
Google Public Storage Andealyia Boston
I had to move all of my items out of this storage unit due to mice infestation. I had to throw away various items because the infestation was so bad. My experience was simply horrible and I would not use or recommend anyone to store items here. Very sad. If I could rate 0 stars I would.
June 27, 2020
Google Public Storage GLAM_ SHIEK
My experience at Public Storage has always been great, I was here 2 years ago and now again in 2020. Ask for Alicia she’s the best.
June 10, 2020
Google Public Storage Terrygrgu dr uddidjdudjfyitritirkrorrtyuu Brown
I was completely satisfied with the help I received from Maia. It was fast and complete. I would recommend their services.
June 10, 2020
Google Public Storage How to be a normal person
Very nice place
June 4, 2020
Google Public Storage Cheryl Page
Vanessa was awesome and save me lots of money.awesome customer service, space is large, clean and very cool!
May 26, 2020
Google Public Storage Filipp Chubukin
Good place fare prices. Alicia the best of the best!
May 20, 2020
Google Public Storage Clifford Jackson
Vanessa was excellent!
April 21, 2020
Google Public Storage Ali Wilson
Alicia did an exceptional job at providing detailed information about the rates, discount and charges of my storage unit. She also was professional and friendly.....however when I recently visited the storage facility about a week ago, I felt very offended by how rude Alicia was when I asked about the other entrance into the storage facility. The sliding doors at front entrance were inoperable at that time, so she acted like I was supposed to know where this other entrance was and she barely wanted to answer my question about it. I usually don’t do reviews, but I felt the need to change my perspective about my experience with the customer service at this point.
April 2, 2020
Google Public Storage Michael Gordon
Outstanding services, Vanessa & Shanda was very professional thank u for ur services, be safe & we will get through this together
March 16, 2020
Google Public Storage James Fulton
My experience was quick & to the point. Everything was confirmed before I left. I will recommend this storage facility to all my friends thanks to Alicia's great help.
March 6, 2020
Google Public Storage Shantele Alston
I had a nice experience with the front desk staff, she was very friendly and helpful
March 6, 2020
Google Public Storage Joseph Bazemore
Public storage is a great place to rent. Thx
March 5, 2020
Google Public Storage Eunice Anderson
Hey I rented a space this morning great customer service ladies working hard Thankyou you for being the best services and making me feel comfortable
March 2, 2020
Google Public Storage Antonio Watson
Very very helpful place was very clean and smelled very good had to give them a 5 star thank you very much for your service
February 22, 2020
Google Public Storage Latuscha Williams
They a choke
February 18, 2020
Google Public Storage Jasmine Marshall
Vanessa was very informative, courteous and knowledgeable. She has the customers best interest in mind.
February 9, 2020
Google Public Storage Walter Dyson
Ms Alicia extremely nice and helpful.
February 7, 2020
Google Public Storage Marcus Bernard Sr
Great place to rent. Vanessa always is helpful!
February 7, 2020
Google Public Storage Roland Cann
Great place to stofe friendly
February 5, 2020
Google Public Storage Sandra Branch
Experience with Ms Vanessa was excellent. She was very courteous and professional. Loved it. We need more people like her in the work force.
February 5, 2020
Google Public Storage KAREN HEREDIA
Tracy and Vanessa were great! Came in to make a payment. Update. Came back Vanessa still here and still great. Awesome customer svc definitely a people person
February 3, 2020
Google Public Storage Daniela Cortez
i have been renting with Public Storage for 1 year i love the people in the office great customer services Vanessa is very good at here job i would recommend this facility to anyone
January 26, 2020
Google Public Storage Shikela Brown
Jackie helped me today , service was excellent she spelled out everything that I needed and answered every question I had .
January 18, 2020
Google Public Storage Towanda Evans
Called on the telephone for information they offered a great price. The associate preset my account so when I arrived all I had to do is look at site to make sure it was big enough give my identification and pay, took less than 20 minutes.
January 14, 2020
Google Public Storage sabrina harris
Beautiful from top to finish I love this place best place to rent for storage
January 10, 2020
Google Public Storage James Seetal
Wonderful folks great service. Ask for Felicia and Vanessa 🙂
January 10, 2020
Google Public Storage Chuc Louchiano
Beautiful experience ... Ms Vanessa was very helpful
January 10, 2020
Google Public Storage Chelly L
I stored here for just a few days the ladies in the office were a big help everything was so convient I will definitely be returning in the future. Update: returned in the future and Ms. Vanessa was a huge help. She knows her storage units and really hooked me up.
January 2, 2020
Google Public Storage Nina Caldwell /CALDWELL MANAGEMENT SERVICES 2
Vanessa was very friendly and helpful. I would recommend this establishment to others.
December 14, 2019
Google Public Storage Sean Cummings
Excellent customer service. Friendly and knowledgeable. Made me feel like apart of a family. Top notch🏌🏿‍♂️🏌🏿‍♂️
December 11, 2019
Google Public Storage Lynell Hopkins
Excellent customer service!! Very polite and informative of everything!!!
December 2, 2019
Google Public Storage Brandy Alexander
I love the atmosphere. All the employees are wonderful and nice
November 24, 2019
Google Public Storage Craig Brown
Deida and will was very helpful today great consumer services
November 9, 2019
Google Public Storage Myra jackson
Jackie and Ms. Vanessa was very helpful! Excellent and friendly service!
November 7, 2019
Google Public Storage Janice Ann Robinson
I have a storage at the location here whitehead rd and the ladies in the store are very helpful and nice MsVanessa the property manager really knows here business there was very gracious when I moved in thanks you for such great customers services
October 29, 2019
Google Public Storage Letia Bennett
Ms Vanessa was courteous and professional. I feel comfortable with recommending this service.
October 28, 2019
Google Public Storage Civil Stoners
Vanessa and Jasmine were very friendly and extremely helpful. My transaction occurred without a hiccup! I would recommend them to all of my friends and family looking for storage in the area.
October 14, 2019
Google Public Storage Brittany young
The young lady was very helpful and nice , also the store was clean .
October 13, 2019
Google Public Storage Trill2700
This place was very helpful jasmine helped me out a lot with everything she was nice 👍🏽 And helpful with everything and all my questions good job 👏🏽 great smile
October 12, 2019
Google Public Storage larry gaines
This location was very clean and the staff was extremely helpful. I did not sign a contract that day but i will be back to fulfill my needs in the very near future.
September 29, 2019
Google Public Storage MWDCFL Rocks
Great service and the manager was very helpful including phone reminders.
September 29, 2019
Google Public Storage Sosanya Samuel
A place for public storage
September 21, 2019
Google Public Storage Paul Taylor
I came in to rent a space and Anthony was very helpful throughout the process
September 21, 2019
Google Public Storage Lalania Star
Fantastic experience. Anthony, is professional & polite. Impeccable customer service. Reasonable rates and clean facility. Would recommend to others.
September 20, 2019
Google Public Storage Wendy Barnhardt
September 20, 2019
Google Public Storage Lannelle Boyd
Anthony was awesome. He gave great service and I will advise all who reads this come see him!
September 18, 2019
Google Public Storage Mike Redding
Jasmine was wonderful she helped me with everything she helped me find the right space everything was amazing she made my rental worth every dollar
September 3, 2019
Public Storage Edna Jennings
What time does the gate close on Sunday
September 1, 2019
Google Public Storage Stacey Udumukwu
Great experience renting from Public Storage!! I worked with Anthony and he did an amazing job of breaking down prices and the contract with me! Was super nice and friendly and made moving and storing my belongings hassle free!!
August 29, 2019
Google Public Storage Patricia West
This storage unit is very clean and the employees attitudes is very pleasant. I will visit this place again.
August 29, 2019
Google Public Storage neenee
Great customer service. Anthony is a huge asset to your co. Very knowledgeable and pleasant.
August 29, 2019
Google Public Storage Pacinia Blackwell-Gordon (Chani)
The representatives Anthony and Jasmine are both very knowledgeable and efficient went out there way to assist me. Help me with picking out the best storage unit for my needs.
August 17, 2019
Google Public Storage Gimmie Da Keyz
I needed a storage unit quick for a some furniture that I just recently purchased. Anthony and Vanessa quickly got to work finding me an available unit. They were polite and respectful the entire time I was there and I felt comfortable leaving my property in their care! I highly recommend this storage facility to anyone who needs it in a hurry.
August 14, 2019
Google Public Storage Tarsha Emma
Ms. Vanessa was very nice and helpful.
August 6, 2019
Google Public Storage Agwu Emea
Ms. Vanessa and Anthony were extremely helpful, courteous, professional and knowledgeable. They did everything to make stay a beautiful one. Ms. Vanessa recommended the most suitable unit for me, she and Anthony were there with the right answers to all my questions. I'll recommend this store anytime. Thank you again Ms. Vanessa.
July 25, 2019
Google Public Storage Monica Ikegwu
I love this place! They always have all the boxes I need when the other stores don't. The manager is sooooo kind and ensures that I have everything I need. I totally recommend going here!
July 25, 2019
Google Public Storage Marlene Moyd
Visit Publistorage today to rent a space the services was excellent Ms Vanessa was the best thank u
July 15, 2019
Google Public Storage Apex Bee
We have been renting multiple units here for several years for our business and have had to consistently battle to keep the rental rates from escalating out of control. The rates have gone up well over 20% on each unit even when the national inflation rate is sitting at 2.13%. Their excuse is that their rates are based on some crazy floating scale that changes daily...Really? We have had to call every time and request an adjustment, from the Regional Manager Matt Reeves. He has corrected the numbers but if you are not diligent your rates will explode. On one of our units the rate just jumped from $373 to $418...that is just ridiculous by anyone's standards. I have called him this time without response so we are cancelling this rental and will be cancelling all of our business with them this year. Seems like a bit of price gouging...We suggest you look elsewhere! 7/15/19- How do these folks justify the price increases they pass on to their customers? We were long term renters and they just jumped the rent again from $379 to $463!!!! Its outrageous!!!! No one could justify that type of rent increase and I don't understand how Maryland lets them get away with it..I'll be calling the Attorney General's Office about this. We instantly cancelled the lease due to this latest stunt. The regional manager just won't return my calls so we are done with Public Storage for good and will take our business eleswhere.
July 3, 2019
Google Public Storage Latrice Pierce
July 2, 2019
Google Public Storage john james
Ms Vannessa was wonderful with making sure I had the best experience at public storage. She is a great asset to the Company.
July 1, 2019
Public Storage Malkeeyah Henderson
I am moving out of my space July 3,2019. Is the full amount due for month of July or can it be prorated??
June 20, 2019
Google Public Storage Taylor Holmes
The property was very clean and organized. Vanessa was very friendly and informative and made the process of renting a storage unit simple and easy.
June 18, 2019
Google Public Storage Anthony Gray
June 8, 2019
Google Public Storage Randi Pendleton
The facility is very clean the staff was delightful to be around. Vanessa was very charming and did a great job with helping us choose the right space for us. I would definitely recommend them.
June 8, 2019
Google Public Storage IN THE MIND OF COREY
Personable warmed welcomed plus gave us a much cheaper and better deal than the original plan thanks you queens. Ms Tiffanie and property manager Ms Vanessa
May 21, 2019
Google Public Storage jamieterell1
Tiffany was very informative and helpful.
May 5, 2019
Google Public Storage Real_Dondada
Was a sweetheart. Great conversation and very knowledgeable on the storage facility thank u Nicky
May 3, 2019
Google Public Storage George Mills
They are so nice here, very helpful and really explain all the terms and stipulations.
April 4, 2019
Google Public Storage Jake Poncharik
I was greeted by someone name Nicky today and she was an absolute pleasure and was extremely knowledgeable. If u are in need of storage go to this location and see Nicky u won’t regret it
April 3, 2019
Google Public Storage Keah Woodland
Hey I came into public storage Ms. Vanessa was awsome she did a great job.
April 3, 2019
Google Public Storage Hamilton Trucking
March 13, 2019
Google Public Storage sexyr1guy
Very clean facility with knowledgeable staff. The on-site manager and Miss Virginia were very very helpful. Would recommend to anyone. Thanks again.
March 12, 2019
Google Public Storage Latonya Holloway
Ms. Vanessa and team were awesome. They made sure I knew everything I needed for my storage space. Impeccable service
March 8, 2019
Google Public Storage Carly Mahon
Call store to discuss my bills and talked to someone named Nicki and she explained everything very well and made sure I understoood everything before she got off the phone with me , great customer service wish there was more people like her
March 7, 2019
Google Public Storage tawanda williamson
Hello. I've visited your site last week to get a storage bin and Ms. Vanessa was very helpful and patient with me . She help me pick out the correct storage bin that I needed. I was very confident in her decisions. Very knowledgeable about everything. Thanks so much. I would recommend my friends to you guys...
March 7, 2019
Google Public Storage Dylan Brown
I love going here to make my payment , Nicky and Vanessa are wonderful people and know how to make me laugh
February 12, 2019
Google Public Storage Broadus Nesbitt
Matt really took care of me the customer service is great
February 9, 2019
Google Public Storage Dillise West
Just came to get some packing supplies from public storage and the customer service I received from Ms Vanessa was excellent even though I was sure of what I thought I wanted ms Vanessa showed me so much more to packing then just boxes, thank u for u help and keep the smiling
February 1, 2019
Google Public Storage Tiwanda Esters
I love Vanessa and Nicky they are a wonderful duo I recommend everyone to go here and rent a unit u won't regret it
January 25, 2019
Google Public Storage K Sunshine
I love mrs Vanessa she is a great property manager she is alway professional and covers every information that’s needed and any questions that I may have she is always ready to give me a answer even handing money over to pay my bill she still serve me with a smile. I enjoy seeing her everything time
January 25, 2019
Google Public Storage Dennis Silver
She was always very nice and helpful and the service was exceptional every time we needed help. She always made multiple attempts to contact me to help me avoid late fees and always did the most to make my experience the best. Thank you Miss Vanessa
January 4, 2019
Google Public Storage Deon Brown
My experience with Public Storage was a phenomenal Vanessa and Nikki helped me out so much what a great experience I have been at this location I recommend this location to anyone that wanted to store any items here congratulations lady happy New Year 2019 we look forward to doing business with you as much as possible thank you
December 6, 2018
Google Public Storage Clumertine Shaw
I had my space for 10 years . every time I make a payment,Vanessa give me world class customer service she answer every question I ask her . She is very knowledgeable.
December 6, 2018
Google Public Storage Kayla Getty
This facility was very clean and the customer service was exceptional. Ms Vanessa was very helpful in showing us different unit sizes (as we are unsure how much space we need) and explaining everything we need to know as well as answer any questions we had. I recommend this location to anyone!
November 28, 2018
Google Public Storage Lisa Burck
Ive been to this store many times and i have just met a new girl name Nicole and she is fabulous and very helpful . If anyone needs help while there ask for her , or in need of storage .
November 1, 2018
Google Public Storage Tatyana Tate
Great facility, very clean, and great customer service. Ms.Vanessa is very personable and always energetic when I come in to pay my bill. It’s a pleasure to receive such great customer service these days.
November 1, 2018
Google Public Storage S Jane
I went in to look for storage space for my major furniture. Going in the store, it was really clean and I was welcomed by Vanessa. She gave great customer service and shared all of my options. Even though I'm not looking to start moving until next month this will definitely be the place to keep my personal belongings. I feel like I can trust that my things will be in safe/clean keeping.
October 30, 2018
Google Public Storage Rhonda Sutton
I came in the property to inquire about a box i need to ship some items off the lady in the office Ms Vanessa was very customer service essential even though she didn't have the box i need her customer service was excellent
October 24, 2018
Google Public Storage DENNIS B Givehottevents
I have a 200 unit. 6 months later my rent goes up $40 s month... How is that even possible
October 20, 2018
Google Public Storage VERA ARRINGTON
October 15, 2018
Google Public Storage Jalon Segar (Jay)
October 10, 2018
Google Public Storage Isaiah Scott
My experience with this location has been exceptional. The customer service has excellent; Vanessa has been truly truly great. She very personal; she makes the customer feel relaxed. She’s accommodating and understanding. Vanessa is among the three best managers I’ve encountered in the 20+ years of being associated with this company.
September 13, 2018
Google Public Storage Rhonda Dixon
I would love to thank Ashley, Vanessa and Matt for all the help with shipping my friends items back home. I also enjoyed our conversations. Keep up the good work!!!
August 9, 2018
Google Public Storage Jeanine Issaka
Very customer service oriented and helpful considerate.
August 9, 2018
Google Public Storage Bmore Wealthy
I just want to share my experience at PS came into the office this morning and Ashley & Miss Vanessa really help me out a/getting a storage space, their customer services was impeccable to say the least especially this early in the morning, thank u ladies for a warm and welcome experience
August 4, 2018
Google Public Storage Dj afro
Just rented a storage bin at this location, the customer service was excellent Miss Vanessa took me to the space, showed it to me, told me about the property, excellent, i was very please, definitely recommend this location to anyone, thank u Vanessa, u took some of the stress off me i can breathe easily now
July 11, 2018
Google Public Storage Melo Baron House
At this specific storage at whitehead road Vanessa was the best part about our experience. She was very helpful, kind, and had a great attitude while she guided us to our unit and provided us with helpful information. The storage center it's self was well organized and very neat.
July 6, 2018
Google Public Storage i900 Williams88
I had a great experience today at public storage customer service was awesome Thanks Rob Ricketts for my Service
July 5, 2018
Google Public Storage Mika Grant
Ms. Vanessa and Shannon were very nice and accommodating when I came in. I was unsure of what size I needed and they were very patient and courteous. I appreciate what they have done.
June 23, 2018
Google Public Storage Dorn Johnson
Good prices no trouble no drama that’s wat i like
June 21, 2018
Google Public Storage RGI Building
I just rented a 10x20 unit and I was very satisfied with my overall experience. Vanessa was very helpful and consistent with her professionalism. She insisted that I see the unit first and she made sure the unit was thoroughly cleaned out even after I told her not to worry about it, it's just dust. That explained why the office floors were so clean and shiny, I thought they were wet. Great facility, great customer service and great management. Thank you!
June 11, 2018
Google Public Storage DaLuci Creque
I had the pleasure of visiting this property and was very impressed I am currently visiting in the area for now and will be in need of a storage around August right before school start, I met Shannon at this property and was very impress, the office was very clean and smell good, the floors were also well maintaining, I saw several spaces and was able to view the property as well, before coming to this property I visit 2 others, but my decision will be public storage, thank u Shannon & crew for your excellent customer service
May 24, 2018
Google Public Storage therman arrington
Nice service great people very helpful
May 9, 2018
Google Public Storage Momma Bear
I want to personally come on here and than Ms Shannon Houston for all her hard work and dedication. I had 1 million questions and she took the time and patience to answer each and every one of them. I love the dedication she has to her job and her customers. I would recommend that public storage and her each and every time.
April 15, 2018
Google Public Storage ECLife
April 5, 2018
Google Public Storage Erica Holmes
Vanessa is a vet which you can see in her customer service. She makes sure EVERY customer is satjsfied
April 4, 2018
Google Public Storage keith williams
Vanessa is the best and I mean that. She dealt with us even though she,was off the clock. Her customer service skills are what we need to see more of as consumers. Your company needs more people like her She is genuine and very friendly. I really would take up to much space with the praise I want to give het. From the moment we met her until the end she was on the money. I mean u really need more folk like her. Most definitely the best experience I have ever had at a storage unit.
March 30, 2018
Google Public Storage Melinda Nogieru
Excellent service and extremely clean. This is by far the best Public Storage location I’ve ever visited. Very impressed. Also, the customer service is the best.
March 13, 2018
Google Public Storage Daven Bridgewater
Ashley was amazing at this location. After my reservation being transferred from Randallstown location and finding out there was a huge price difference here after I arrived (the associate in Randallstown failed to mention), she was able to get me the unit over in Catonsville, at the price needed and quotethe phone. Awesome service Ashley, fast friendly and efficient. She is a keeper. I greatly appreciate it!
March 3, 2018
Google Public Storage Shauna Jenkins
I always rent storage here I refuse to go anywhere else. Everytime I move out I move right back in at this Public Storage. Excellent !!!!!! Customer Service. Ms. Vanessa and Ashley are extremely nice, helpful and courteous to everyone.
February 10, 2018
Google Public Storage Peaches Lloyd
I came in today and Ashley and Ms. Vanessa were so wonderful to me. I am already stress but the customer service I rec'd today may me feel so wonderful. I really do appreciate this location of Public Storage.
February 9, 2018
Google Public Storage Stephanie Whitley
Came in and need help getting in my storage and the lovely ladies at the front desk help me through my whole process.
January 11, 2018
Google Public Storage Lafayette Pierson
The ladies in the office were very professional they represented the company well great job Vanessa and Ashley
January 4, 2018
Google Public Storage Tanisha Williams
I️ went to pay my sisters bill today who’s account is in Florida the ladies in the office Vanessa and Ashley were able to assist and locate her account they greeted me with a smile and they were really friendly
December 15, 2017
Google Public Storage Danielle Reynolds
During my visit at the property it was very clean and the staff was graciously polite.
December 15, 2017
Google Public Storage Danyette Brown
I had such a hard day on Tuesday but when I came in Marcia Reynolds had the best customer service, she very pleasant I told her that she needs to be at the location every time I come....
December 12, 2017
Google Public Storage Patreece Foster
This is the cleanest public storage i have seen in a long time . The customer service is awesome , The lady that helped me was Vanessa and she was great very helpful with me picking the perfect storage size for my things . I would definitely refer friends and family for this location 😃
December 12, 2017
Google Public Storage Lakisha Scott
I came into the store to inquire about a unit and Marcia was very helpful, professional and knowledgeable about her job. I would definitely refer this location to my friends, and family. KEEP UP THE GOOD WORK MARCIA!!!!!!!
November 9, 2017
Google Public Storage Quintin Dailey
This public storage is a lot better than the one on Baltimore national pike I felt comfortable and welcome Vanessa and Ashely made my day with world class customer service .
October 13, 2017
Google Public Storage Joseph Henson
I really loved the service here. Ashley and Vanessa were terrific. The Whitehead Rd. location is the best! Go public storage!!!!!!
October 13, 2017
Google Public Storage laniel henson
The staff was very professional and helpful. ( Ms.Vanessa & Ms.Ashley)
October 10, 2017
Google Public Storage Leonora Talley
Good morning, I had a pleasant visit at the storage on Whitehead this morning, , Marcia was very pleasant, knowing the property very well, smiling, while demonstrating her customer services skills, had a chance to meet with the property manager as well.
September 21, 2017
Google Public Storage Michael Gill
September 5, 2017
Google Public Storage James Holland
Vanessa will aid in many ways to satisfy or please the customer to the best of her ability every time. I believe she is a good host and manager of the Public Storage facility, and think she deserves a pay raise.
August 21, 2017
Google Public Storage Lobo X
A few more flat bed carts would be helpful. Otherwise the facility is well-maintained and convenient to use
August 20, 2017
Google Public Storage Justin O'Donnell
Had an appointment with Charles, who clearly went over all the details, and was very friendly and personable! Would recommend public storage to a friend based on this interaction. Great job Charles!
August 10, 2017
Google Public Storage Andre
I always have a very professional and positive visit when I need to come to my storage unit at this location. Ms. Vanessa is always very helpful and takes time to explain and answer any questions or concerns I may have.
July 19, 2017
Google Public Storage Natoya Todd
They have mice. My bags have bites all over
July 8, 2017
Google Public Storage Maxine G
June 28, 2017
Google Public Storage Teerra Battle
Vanessa and Charles were amazing. And even though i didn't do my review that day their quality of service still touched me and I thank them for their awesome expertise. Thank you Charles and Vanessa.
June 12, 2017
Google Public Storage Asia Dixon
Upon walking into this establishment I was greeted with welcome arms. I have been going to this location for quite sometime and always recieve the best expierence. I believe the guy name is Charles , he is their most of the time when I come. He and the other lady are always nice and polite to me.
June 12, 2017
Google Public Storage April Brown
Charles Brown was so pleasant, professional, kind and would highly recommend this location.
May 13, 2017
Google Public Storage Key Layse
Stopped in this property to see a few storage units. I was a little uneasy with leaving my items anywhere cause of the horror stories I've heard but after speaking with Vanessa and Charles I feel more comfortable and will definitely be back.
May 9, 2017
Google Public Storage Twila D
I came to store for information on a truck rental and storage. I met the manager named Charles. He was awesome and answered every question with respect. He was very professional, knowledgeable, and very responsive. He went over and beyond his duties to advise me on what supplies I needed to make my move successful. When that day come, I will call upon Charles for the supplies I need to make my day go smoothly. Thank you. Twila Davis
April 19, 2017
Google Public Storage chuck slaughter
Thanks
April 17, 2017
Google Public Storage James West
I recently rented a storage there, & let me tell you how wonderful it is to speak to someone who knows what they are doing, Ms Vanessa, & Ms Ashley were very knowledgeable about this property, about the merchandise & when throughly over the rental agreement, very pleasant & warm office, what a pleasure it was in that office and the customer service they both presented, great job ladies, I would definitely recommend this location
February 26, 2017
Google Public Storage robin colbert
February 3, 2017
Google Public Storage Portus Raymond
Coming from New York where space is a commodity and costs are exorbitant, it was very refreshing to find a space where the storage space was not only spacious but exquisitely priced. The storage was extremely neat and well laid out with two of the most amendable, congenial staff members that made the sign up process a walk in the park. Both Vanessa and Ashley were not only a joy to speak to but they were very knowledgeable about the offerings of the facility. They knowledge of the protocol pertaining to questions that needed to be asked that would help you, the customer, best ascertain the most efficient storage space to fit your needs; was exemplary. They are for the most part that made it easy for me to rate this experience at 5 stars. for I initially started with a 5'x5' and transitioned to a 5'x10'. All of which was handled smoothly and effortlessly by Vanessa.
January 27, 2017
Google Public Storage Lamont Jones
Great staff. Very energetic.
January 15, 2017
Google Public Storage Cheryl J.
Ashley was amazing! She truly helped get this accomplished very professionally and expeditiously. I would recommend this storage facility to anyone. Ashley could not have been nicer or more patient with us. Ashley LOVED your boots!
January 10, 2017
Google Public Storage Pattie Mayo
I went into this property and was just blown away by how clean and well put it was, compared to others i have seen and met a very nice lady name vanessa ! She help me pick the best unit for me and took the time to explain all rules and regulations to me her customer service was splendid! She made me feel very comfortable with putting my things in storage here! And YES i would recommend this storage property to anyone!
December 3, 2016
Google Public Storage Duane Thomas
This storage facility is absolutely phenomenal!! The customer service rep, Shesta, and the manager provided me with exceptional service. The facility is one of the cleanest I have observed, their is ample lighting available and it is very accessible from I-695. The cost of rental is also very affordable. I strongly recommend this place!
November 4, 2016
Google Public Storage Phillena Moss
Very helpful and amazing customer service by Ms Vanessa and a pleasant personality. Thank you so much.
November 3, 2016
Google Public Storage Amanda Eyer
Facility is very well kept. Staff was very friendly and very helpful! Quick and easy getting my first unit set up!
October 12, 2016
Google Public Storage Walter Trezevant
Ashley and timekia did a a beautiful job assisting me thank u for the excellent customer service
October 11, 2016
Google Public Storage Arielle Jones
I came to the security store to buy some boxes and inquired about a storage. I had a great and wonderful customer service greeting by Vanessa and Ashley, I came in inquiring about a storage, moving from New York to Maryland in November, they gave me a wonderful tour of the facility and was very knowledgeable about everything. I would recommend this facility to anyone, thank you for the wonderful customer service.
September 23, 2016
Google Public Storage Shulanda Hill
Timekia was an excellent saleswoman. She answered every question with great knowledge and I can tell that she has strong customer service skills. From the greeting to the end of sale in can truly say that she is a 5 star for this company. If all of your employees are like her your company will be remarkable to do business with.
September 18, 2016
Google Public Storage Juanita Littlejohn
I came into the to buy a unit timekia was very helpful she was able to get the correct unit that I needed for my move the customer service was great and I will recommend public storage to my pears
August 23, 2016
Google Public Storage Skarloko Crippen
Lies vanessa is a very rude lady she has 0 customer service skills im going to venture to say anyone who rated vanessa as excellent or a nice person or anything other than evil knows her personally and is lying for her y do i have to ask to use the carts everytime im there y are the carts in the office and not in the lobby area for everyone to use like im so pissed i will take the extra time out my busy life just to leave that property i cannot deal with her attitude at all
July 31, 2016
Google Public Storage Jeff Swann
I would like to say the 2 young ladies in the office was very professional they greeted me with a warm smile. Ms Vanessa & Ms. Erica presented the property with such gracefulness and it was a pleasure to interact 38th such wonderful ladies. Good people are hard to find & represented the company well. I would recommended this PS to everyone who need storage. Thank you
July 30, 2016
Google Public Storage Ms Luci
I went into this property about a month ago... I think the lady name was Vanessa who assisted me, very professional very thorough in her explanation of your services and what you have to offer very clear and concise about your policies and terms of rental... The property was very clean and very inviting most definitely will think of this place if and whenever I do have a need for storage or a storage facility
July 29, 2016
Google Public Storage Vanessa Robinson
July 21, 2016
Google Public Storage Latice Lee
Great customer service by Montrell
June 15, 2016
Google Public Storage Lorenzo Davison
Came into Public Storage Whitehead rd to purchase some boxes and Vanessa and Erica helped me out with everything I needed plus more....they even helped with carrying my items to the car and let me know if there was anything else I feel free to come back
May 21, 2016
Google Public Storage Keisha Murray
This is my third time coming here to this location and everyone was so professional and nice everyone smiled and spoke as i came in i wouldnt go to any other location because im so comfortable with these ladies Ms.Vanessa and Cassandra alo the young Man Montrell.I thank u guys soooo much.
May 20, 2016
Google Public Storage Sandy Ramsey
I had a great experience with Vanessa! I was at the location looking to rent a space and Vanessa was very helpful! She went out of her way to make sure I knew everything I needed to make an informed decision on renting a unit. Great service! I would recommend this facility!
April 30, 2016
Google Public Storage Devin Givens
Great service with great people. Very fast and efficient. I would definitely come back again and refer friends and family.
April 7, 2016
Google Public Storage Lisa Fitch
The management and employees are so very kind and helpful.thanks ms Vanessa for going that extra mile.
April 7, 2016
Google Public Storage Mikey Jones
March 3, 2016
Google Public Storage LadyK 1015
Wow!,where should I start. Vanessa is the BEST!!!!. Her customer service is Great!!!!. She's extremely knowledgeable about the location information.. I've seen Vanessa in action at the facility and she keeps it very clean.. I consider her more than just a Great asset to Public Storage but also a friend. She listen to customer concerns about the location..IE....safety. And the next thing I knew,the locks on the doors were changed.. She a get the jobs done type of person.
March 2, 2016
Google Public Storage Letaja Wortham
MS. VANESSA WAS WONDERFUL GREAT CUSTOMER SERVICE
February 18, 2016
Google Public Storage benjamin andres
Very friendly and easy to work with when you need help with supplies and cart. Very good with responding to questions Vanessa, Acia always have smile and happy to help
January 30, 2016
Google Public Storage Bigskip Theceo
The customer service was EXCELLENT!!!! THANKS MRS. VANESSA!!! $$
January 20, 2016
Google Public Storage Julius Dowe
I want to thank the two young ladies at public storage on yesterday for the excellent customer service they gave me when I rented a unit there. I walked through the door, they smile, greeted ,.showed me my unit, once I got back in the office, the presentation I receive as they excute the lease was impeccable
December 17, 2015
Google Public Storage Helawi Mengistu
Ms. Vanessa was a pleasure to work with and went over and beyond to help me. I needed a storage and she answered all the storage questions I had and guided me through it all. Amazing lady!!
December 9, 2015
Google Public Storage Prophetess Kim Boyd
Mrs. Vanessa and the other young woman which I apologize 4 not remembering her name :) are very professional, knowledgeable and polite. And very helpful. In all my years in the Moving & Hauling Profession we are often ask alot bout our recommendation for storage places. We refer customers to Public Storages not only for good special pricing, space & clean facilities to them. It's there Excellent Customer Services Especially at this Location is BEYOND WONDERFUL!! We will Continue recommend this location for service. KEEP UP THE GOOD WORK!!
December 5, 2015
Google Public Storage marci33105
I came in to pay my bill and as always the staff at Public Storage are very sincere and nice. I will definitely be using them again if need be.
November 30, 2015
Google Public Storage priscilla english
The staff was outstanding they were very knowledgeable and courteous. The unit I rented was clean. I would definitely recommend this store.
November 7, 2015
Google Public Storage Markus Nich
Acia was very friendly and extremely helped customer service was great
October 12, 2015
Google Public Storage Omar Afzal
It's amazingly clean and the staff is beautiful and professional. The Manager , Vanessa is especially lovely, I originally wanted only one month but I payed off until next year just to see her again. Would recommend to anyone to store their goods here.
October 10, 2015
Google Public Storage Chriatian Suggs
Geat place . shannon was the manager that rented to me and she is very nice and is very knowledgeable about them unit sizes. i like this public storage wayyyyyy better then the one in Windsor mill well maybe it was ez storage . i cant remember but if anybody
September 7, 2015
Google Public Storage Cynthia Fardan
The associates that helped me were Acia and Vanessa. They were very friendly and knowledgeable of the sizes of storage space.They helped me to make a decision on the size storage area that I needed. They are the kind of people I wish were in all places where customer service is needed because they were smiling, happy and willing to assist with a pleasant attitude.
August 13, 2015
Google Public Storage Cat Huff
There's no way I could give this facility a 5 star rating simply because of the customer service offered. The place is clean, climate controlled and for the most part, kept accessible in inclimate weather {Sometimes, they do allow the ice to form in places that could kill you} But the office staff varies: There are times I've seen some of the worst people on duty, not knowing how to great / treat the cusomers, not really willing to go the extra mile to make the place a success. But recently I went there after having driven 45 min. to get there, time about 1PM:, No one on duty, just a notice saying "Sorry we missed you' Really? Therefore I could not accomplish the task I set out to accomplish. This is not good business, if the place say that it's open from this time to that, there should be some kind of Body in that office, Dead, Alive or Zombie, but someone should be working that desk.
August 6, 2015
Google Public Storage Shawana Bell
Vanessa was very knowledgeable and helpful..
July 15, 2015
Google Public Storage Cynthia Lentz
To Whom It May Concern I'm Ms. Cynthia Lentz went to the Public Storage at 1701 Whitehead Rd in Baltimore ,Md 21207 It was very clean and the coworker there was very nice and polite to me boxes was stack very .And it was the cleaning storage I every been to. The owner to this property was very respectful. I would refer any friends or relation to use this locate. Thanks You Ms. Cynthia Lentz I rate is a five star
July 15, 2015
Google Public Storage dillise west
hi, i just want to express what a pleasure it was to meet 2 most wonderful people, i went to public storage this morning to make a payment for a friend of mines who has a storage at this location, when i walked into the property, it look and smell great, like a breathe of fresh air, the ladies behind the desk was such a pleasure, Ms Vanessa and Ms Acia greeted me with a beautiful smile, took my payment that i was making and even asked if i was renting at public storage, i told her no, but if i ever did, i would certainly rent there, its great to see that customer services still matters, they gave me this card to write a review and with great pleasure i told them i would, thanks ladies, you made my day
July 10, 2015
Google Public Storage Jackie Lyles
My husband and I was thinking about relocating to MD area & so we went to Public Storage in MD to get price and information if we relocate. We meet with Vanessa, the property manager. Vanessa, gave me a card, to complete a review. I just found it and decide to give her a review. The store was clean, and organize. We looked at several units. Vanessa was very pleasant and very professional. I will consider public storage in the future if we do decide to relocate.
June 22, 2015
Google Public Storage Grayson Miller
I would recommend this property to any of my friends. The new property manager, Vanessa is very helpful and willing to go above and beyond in helping with whatever I needed.
June 22, 2015
Google Public Storage Lauren Miller
The property is well kept and managed properly. I had a very good experience on the property and with the staff. Acia is great and I would rent here anytime.
May 20, 2015
Google Public Storage Erin W
My experience was very good here. Carla was very patient, understanding and helpful. I definitely recommend this facility if you are looking for storage.
May 16, 2015
Google Public Storage Ila Sekou-Ra
Let me add another thing about Mr. Darius! He went above and beyond the call of duty to make sure I was a happy customer. And I'm estatic!!!!!
May 15, 2015
Google Public Storage Tahlia Turner
Wonderful, the staff is very courteous and helpful.
May 8, 2015
Google Public Storage Kathy Brown
Darus has been a pleasure to work with and he has great customer service skills.
May 2, 2015
Google Public Storage Monique Smith
Very Good
April 9, 2015
Google Public Storage Patricia L
Nieshe was very helpful and treated me really nice. Very clean facility. Offered me the best unit for my needs.
March 31, 2015
Google Public Storage Sylvia Padgett
Darius was great! Very friendly, quick, and knowledgeable about the units and proper storing.
March 20, 2015
Google Public Storage Latasha Brown
March 19, 2015
Google Public Storage Terrell Breeden
Excellent costumer service very helpful
March 18, 2015
Google Public Storage lamar betts
Thanks to Carla she was very helpful when i came into office to make a payment her customer service was great i would recommend this location to anyone. Thanks Carla
March 17, 2015
Google Public Storage Gloria Webb
He did excellent job showing the space to me thank you
February 14, 2015
Google Public Storage Timothy S
Great customer service. Easy process. Very friendly and will answer any and all questions. Highly recommended.
February 9, 2015
Google Public Storage Li nda Hawthorne
Darius was very informatize and knowledgeable and supportive with my needs.He's was great!
February 6, 2015
Google Public Storage Aquarian128
Staff very friendly and helpful. Storage facility very clean and neat.
January 17, 2015
Google Public Storage Carol Redfern
Good
January 8, 2015
Google Public Storage Joseph Greene
came in ps today to pay my bill and carla was the best in helping me understand my account.
December 1, 2014
Google Public Storage Robin Lewis
Darius was very helpful today..he helped me to pick the perfect items to store my furniture pieces in. He was knowledgeable about the products and help me make the best choice at the best price. Kudos to him!!!
November 29, 2014
Google Public Storage Corner Storez
Wonderful and fast
November 25, 2014
Google Public Storage Pam Saulsbury
Awesome experience at Public Storage..... professional and knowledgeable manager.
November 21, 2014
Google Public Storage dre b
Very fast and professional Please see Carla
October 14, 2014
Google Public Storage Dakiya Thornton
First and foremost, thumbs up to the female manager, she always showed a winning personality while I rented thru them, she also explained policy with major regards, and went beyond the call of duties and made a courtesy call to remind about my bill and cycle date (even when I could never the website to work). The place was extremely clean always, I feel like I would never rent from no one else but her, thanks.
October 10, 2014
Google Public Storage Puffin N Politics
Danielle OMG she was TOTALLY AWESOME
September 27, 2014
Google Public Storage Vitavia McWhite
The storage manager was friendly, professional and accommodating. The property is clean and orderly. I feel safe and worry free storing my belongings here.
September 24, 2014
Google Public Storage Sherree Washington
I had a great experience with Carla, who promptly called me when I lost my bank card outside of the store! I didn't even realize I had lost it. Her friendliness and integrity made me glad to be a customer there!
August 31, 2014
Google Public Storage Kristen Smith
I recieved great customer service i wish all places were like this they have great workers thanks carla and tevin for all your help
August 31, 2014
Google Public Storage Tiara Niccole
I was very pleased with the experience provided by the man tevin he was very professional and answered all my questions im glad I came to this location
July 31, 2014
Google Public Storage Yolanda Jackson
My experience with public storage was great. The condition of the storage unit was neat and clean. Ms. Vanessa provided me with great customer service. She took her time to explain everything in detail. She even took some time during her break to assist me. I would recommend the Whitehead road location to anyone looking for storage. I wish all companies had a Ms. Vanessa on there staff..😊😊😊
July 31, 2014
Google Public Storage tisha sydnor
The staff is always professional, prompt with service and friendly. Whenever I have a question or concern they always go above and beyond to make me feel at ease.
June 30, 2014
Google Public Storage Nicholas Grant
Ty and Vanessa gave me excellent service today. They were attentive and very knowledgable.
June 21, 2014
Google Public Storage Christa Yorbor
Charles was Great in explaining and answering all my questions! His personalty and customer service was superb!
June 20, 2014
Google Public Storage Nicole Blackwell
Mrs Vanessa and Ty was awesome. Mrs. Vanessa was very courtesy and very patient with showing me several units that fits my family needs. Thank you
June 17, 2014
Google Public Storage Shantell Hawkins
Yesterday I was inquiring on storage space and I was assisted by a lady name Vanessa and she was so helpful and took her time with giving information about storage space. Thank you for going above and beyond..
June 7, 2014
Google Public Storage Cherl Anderson
Ty is pleasant and knowledgeable of her position.
June 3, 2014
Google Public Storage Empowerment Covenant Ministries
Tracy was an awesome help to me today plus I love the service and the cleanliness in the building.
June 3, 2014
Google Public Storage Cindy Crawford
I realy enjoyed my experience with Tracy.I would recommend this public storage to everyone.
June 1, 2014
Google Public Storage Elle Nun Ya
Thanks to Tracy, i had an awesome experience here! She made it a 5 star experience!
June 1, 2014
Google Public Storage L Scott
Tracy was awesome!
May 28, 2014
Google Public Storage Monique Harris
Tracy and Vanessa are awesome managers!
May 28, 2014
Google Public Storage Coy Favar
Tracy is a great representative! She saved me money and was very knowledgeable.
May 21, 2014
Google Public Storage Savon Jones
Tracy was so great with service the best knew her stuff thumbs up
May 19, 2014
Google Public Storage Quientin Skipwith
Tracy was a great representative of your company!
May 19, 2014
Google Public Storage Reggi Scott
Tracy and Ms Vanessa need a raise for their awesome customer service and sales skills. Made me feel so welcome!
May 19, 2014
Google Public Storage Marc
These ladies need a raise for their proffesionalism
May 18, 2014
Google Public Storage Nick Albano
Tracy was awesome!!
May 18, 2014
Google Public Storage Jessica Daniels
Tracy is amazing!!!
May 17, 2014
Google Public Storage Nicole Hicks
Ms vanessa was very patient and had a pleasant attitude she answered all of my questions and was very professional I was very pleased with to get great service from her thank you
May 15, 2014
Google Public Storage Ryan Hallock
I came in to get some boxes and Tracy helped save me money. I highly recommend public storage.
May 15, 2014
Google Public Storage Othniel Thanis
Tracy and Vanessa are the best managers. I always get the answers I need and the service I deserve.
May 14, 2014
Google Public Storage Mickee Ellis
Ms Vanessa and Tracy are some of the best customer service reps I encountered in a long time!
May 13, 2014
Google Public Storage Sallie Pressley
Service is very good but you went up on my rent. And i can Not afford it .
May 13, 2014
Google Public Storage Douglas Mcdonald
Ms Vanessa and Tracy were more than helpful. Great customer service and low prices. They accomodated me very well. Thank u public storage. They deserve a raise!
May 12, 2014
Google Public Storage Analia Espinoza
Really good service! Everything was clean and the people were really nice. They also took their time to explain everything in detail so that I knew what I was doing. Great place!
May 11, 2014
Google Public Storage sailormonet19941
Tracey provides us with excellent service, interpersonal and great communication. Answered all my questions and made sure I had the best service possible. ^_^ PS... Please give raise
May 11, 2014
Google Public Storage Sabir Syed
Tracy was very helpful
May 10, 2014
Google Public Storage Tamika Daniel
Ms . Vanessa and Tracy are awesome. Always so pleasant and helpful...thanks guys!!
May 9, 2014
Google Public Storage Birdie Andrews
Tracy was an amazing representative.
May 7, 2014
Google Public Storage Margarita Cabellon
Professional, friendly and competent. Tracy was awesome! Great experience.
May 6, 2014
Google Public Storage Patrick Makell
Ms.vanessa and Ms.tracy was awesome and customer services was A1
May 6, 2014
Google Public Storage Johnathan Izquierdo
Excellent
May 6, 2014
Google Public Storage dahya “kisses” ramsey
Tracy was an excellent representative and ms vanessa was a pleasure to meet. They were both very friendly and professional.
May 4, 2014
Google Public Storage Sadari Walters
Tracy was great. Funny and great customer service.
May 4, 2014
Google Public Storage cheryl smithyisarel
Tracy was very very helpful!
May 3, 2014
Google Public Storage j brooks
Service at rental was great but dont like they will not give a refund or partial within 24 hours it has to be the same day. That is my major complaint. Then if I were to terminate lease they would keep my money and get another customer. Not happening
May 2, 2014
Google Public Storage Terrie Kalavan
Vanessa and Tracy are the best representatives. They were knowledgeable, friendly, and helped me save money.
April 27, 2014
Google Public Storage James Wagner
Tracey was great!!! She explained the entire process thoroughly. She also gave me a tour of the complex and as well the unit i was renting. Great Customer Service!!!!
April 19, 2014
Google Public Storage Baronga Parker
My experience today was wonderful. The representative Tracy was very professional and courteous. She answered all of my questions accurately and is very polite. I would definitely recommend this location for any storage needs
April 15, 2014
Google Public Storage Simply Erica'Symone
Ms.vanessa was freaking awsome!!!!!!!!! Loved her ...Tracey was very nice n professional!!! I will def go back n referral others!!
April 15, 2014
Google Public Storage felicia Hamilton
I just have to say that Vanessa and her team at public storage are awesome.. I have never been to a storage that's makes you feel that comfortable.., they make you want to work their. They are very coustomer service friendly and I would recommend everyone I know to this location.. thank u all so much for your help. You are truly good at what u do.
April 14, 2014
Google Public Storage Jermard Hilliard
Tracy was awesome. Got me in and out and saved me some cash! Cool experience
April 14, 2014
Google Public Storage Kia Burwell
Fast service. Thanks!!!
April 5, 2014
Google Public Storage demond stanley
Tracy is a great representative. Super nice and saved me money!
April 5, 2014
Google Public Storage Ashley McCrea
It was a great experience, I was assisted very quickly.
April 2, 2014
Google Public Storage Wendell Pulley
Tracy was a great representative. Helped me save money.. got me in and out with no problems
March 31, 2014
Google Public Storage Rain Davis
Tracy and Vanessa are nice people..work with me and save me money!
March 29, 2014
Google Public Storage sandy bennett
Tracey was pleasant, explained terms, & condition appropriately, job well done.
March 17, 2014
Google Public Storage De Jackson
Tracy was one of the best CSR I have encountered in a long time. You need to give her a bonus for such professionalism.
March 17, 2014
Google Public Storage Ismail Daugherty
Very efficient and great customer service
March 17, 2014
Google Public Storage Shalise P
Tracy was an exceptional associate. In my 15yrs of working in sales, she needs to run her own store with the highest possible raise. Superb
March 16, 2014
Google Public Storage Marvin Daniel
public storage site very convenient customer service outstanding
March 15, 2014
Google Public Storage Valerie Gwynn
Ms. Tracy @ Public Storage located @ 1701 Whitehead Rd. Is a very professional and pleasant person to work with. She made my first time ever having to use public storage a great joy. I wish it was more people like her. I would recommend anyone in need of storage space to use public storage.
March 15, 2014
Google Public Storage Healthy People Juice with Brother Nance
Tracy smelled amazing this morning and the office was very inviting as I made my payment. I LOVE GREAT SERVICE
March 15, 2014
Google Public Storage Ral Rest
Vanessa was amazing she does her job well.Tracy was very friendly.
March 11, 2014
Google Public Storage Mr. Salvatore
They were wonderful nice atmosphere they even made us smile and laugh
March 10, 2014
Google Public Storage kadeem clifton
I loved it! Tracy is awesome. Made my rental fast and easy.
March 10, 2014
Google Public Storage Mr. Fridaynight
Just rented a unit. Tracy was great, she was a big help and very knowledgeable.
March 9, 2014
Google Public Storage Tyra Tates
TRACY HAS GREAT CUSTOMER SERVICE. ONLY CAME IN TO MAKE A PAYMENT AND I WAS ACCOMODATED TREMENDOUSLY.
March 2, 2014
Google Public Storage Antonio McCan
Tracy is amazing and customer service centric
March 2, 2014
Google Public Storage Charlene Givens
Tracy is an excellent representative. She went above and beyond to help save me money and to find the best unit for me. She has excellent customer service skills.
March 1, 2014
Google Public Storage Joy West
Vanessa and Tracy are the best!!!
February 28, 2014
Google Public Storage Blanca Brown
Friendly. Accommodating. Wonderful customer service
February 28, 2014
Google Public Storage William Matthews
Tracy and Vanessa are the best! Everytime I come in I'm accommodated very well. Vanessa is always giving a good laugh and Tracy was enthusiastic! Love it
February 28, 2014
Google Public Storage William Scott
Tracy was great. Customer service was amazing!
February 28, 2014
Google Public Storage Dwayne Gillard
My customer service rep Tracy was spectacular very freindly and professional
February 28, 2014
Google Public Storage Papy Kbg
Vanessa and Tracy are the best managers. They got me in and out with ease. The office smelled great.
February 28, 2014
Google Public Storage V Kelley
I came in to use the cart and Vanessa and Tracy were the best.Made my move in very fast.
February 26, 2014
Google Public Storage Lamar Lomax
Came in to get some moving supplies and Tracy helped me with all my storage needs. She made it very easy and smooth. The office was clean and smelled great. Tracy was very knowledgeable of all the products. Highly recommended.
February 24, 2014
Google Public Storage Lisa Messam
I walked in and Tracy got me in and out in a timely fashion. She was extremely helpful and the office and units were clean. I am highly satisfied.
February 24, 2014
Google Public Storage shawniece Moulton
Tracy was great. I came in to get merchandise and she was so helpful and energetic. I'll be back soon to rent a unit!
February 24, 2014
Google Public Storage musa agroh
Tracy was great! I came in to make a payment and she was very friendly and helpful.
February 24, 2014
Google Public Storage Lola Martin
Tracy helped me with making a payment and she was just as friendly and fast as could be. She got me and out with ease. Thank you Tracy!
February 24, 2014
Google Public Storage jay kim
I was in and out with ease. Tracy was great. Excellent customer service and clean facility.
February 22, 2014
Google Public Storage Tony Collins
Tracy and Vanessa were amazing. I was accommodated excellently. The office and hallways were nice and clean and the service was great. I am a loyal customer.
February 22, 2014
Google Public Storage Shawn Wilkinson
Vanessa and Tracy were excellent since the first time I walked in!
February 19, 2014
Google Public Storage Glitchin TV
Tracy and Vanessa did business well
February 18, 2014
Google Public Storage Hashim Here
I came here when Nicole and Tracy where there. Nicole gave me the tour and showed me some storage rooms and she really had me sold. She's really great and easy to talk to, and fully answered all of my questions. These two are the best. I highly recommend both of them! There are closer storage facilities to me but the service at this storage site makes it worth it coming here! Super and highly recommend. Thank you for helping me and my fiance!
February 15, 2014
Google Public Storage Shantel Tate
Tracy was great. Got me in and out fast and easy.
February 15, 2014
Google Public Storage Tarsha Waddy
Tracy was very good had me in and out and the store was clear and she is the best and she rocks!!!!!!!!
February 15, 2014
Google Public Storage Bertrand Seunarine
Tracy was great, facility was very clean
February 15, 2014
Google Public Storage Amir Jones
Tracy and Vanessa are amazing managers. The office was clean and everything was orderly. I will always come back.
February 15, 2014
Google Public Storage Troy Miller
Tracy and Vanessa were lovely. The office and units were clean and they made the whole experience fast and easy.
February 14, 2014
Google Public Storage Jashelle Jenkins
Nicolle was very helpful. Was able to show me the best space for my needs. She took her time explaining and breaking down all the paperwork for me. Wonderful experience:-)
February 14, 2014
Google Public Storage Ethel Jenkins
Nicolle was wonderful. She was very professional and customer friendly.
February 11, 2014
Google Public Storage Paule Gathers
Tracy and Vanessa are awesome managers. They're friendly, energetic, and the office smelled nice and was very clean. I will always come here.
February 11, 2014
Google Public Storage Robert Love
Great experience Tracy was very helpful and a pleasure to do business with.
February 10, 2014
Google Public Storage PAS'DA DRO
Tracy and Nicolle were awesome. They accommodated me very well.
February 9, 2014
Google Public Storage Larry Goins
Tracy was extremely helpful and courteous.
February 9, 2014
Google Public Storage JENNIFER JOHNSON
Traci was very helpful with our move in
February 8, 2014
Google Public Storage Hashmat Husain
Vanessa and Tracy are such angels. They helped me out so much. I don't even know where to start. They made moving and storing as easy as hassle free as possible. Thank you so so much
February 2, 2014
Google Public Storage Chateira Wiggins
It was great !
January 22, 2014
Google Public Storage Michelle Mercer
Love the service Thanks Ms.Vanessa...
January 10, 2014
Google Public Storage Brian Powell
The staff was friendly and extremely helpful. Vanessa was patient and profesional. Nicole was also helpful. I really appreciated the service
January 9, 2014
Google Public Storage Caroline Scalise
Unit. Very clean unit. Very helpful and friendly staff. All around excellent experience
December 19, 2013
Google Public Storage Jenifer Harvey
This is a nice,clean facility. Its centrally located to the beltway as well. I was assisted by an amazing young lady name Nicholle. She was courteous and accomodating. Nicholle went thru the entire process with a smile and pleasant demeanor.GREAT CUSTOMER SERVICE!!!!!!! Thanks for making this a nice experience. Jenifer H.
November 11, 2013
Google Public Storage Robert Goodwyn
Had a good ,efficient and effective experience. Dee was nothing but professional, courteous, accomodating, and helpful. Very detail oriented in handling my rental. She also helped me think through the best value for my needs. I would recommend doing business with this group. Thanks, Dee!
October 14, 2013
Google Public Storage Akhenaton M. Z. Ankh Unu-EL
Our experience at the Whitehead facility was delightful and progressive. Staff was more than accommodating based upon our specific needs and requests (several in fact). The patience exhibited by Ms. Vanessa was exemplar of a "Seasoned Professional". Even when it may have seemed that there might be a slight disconnect, Ms. Vanessa with the utmost composure resolved the matter in accordance with established protocol. Yet, all the while reassuring us that we would get some meaningful satisfaction from all the efforts applied. She even incorporated the Holistic Health technique of "Inhale & Exhale" to gain a deeper insight of the possible alternatives available for resolution. (smiles) She facilitated our activities "Superbly". Now, Shawn - District Mngr. followed up with Ms. Vanessa's recommendations and added some further encouragement that satisfaction would be had in the end. Suffice to say, Shawn came across as a pretty "Stand Up" guy & kept to his word. Furthermore, Bro. Jelani added his in put where helpful throughout the initial rental process & is a rather "Sharp & Conscience" young man / Brother. Asset Plus! Last but not least, Bro. Charles whose help and guidance was invaluable and has upgraded the Customer Satisfaction & Public Relations factor in a very short period of time since our initial rental agreement. Without being too verbose, the facility is very well kept & managed, reasonably well lit and even with the activities of an impending auction with many eager participants orderly maintained. Thumbs Up People and Thank you for your Professionalism and Caring Attitudes. Bro. Ankh P.S. Are they being compensated commensurate with their abilities & productivity? (plz note, this is not a paid endorsement but freely given) Yeah! Hump!!!! Day!!!
October 10, 2013
Google Public Storage Larry McKinney
All the people that works there are very very helpful. The lady that manage the place,is really nice and straight foward. She knows everybody by name. She make you think you're the only one renting a storage unit.So glad they got those other people out of there!!!!