Public Storage Self-Storage Units at 4324 Poplar Level Road, Louisville, KY

Elizabeth was very helpful and took time to explain the details, as I had not used Public Storage in a LONG time. She is major plus in working here! So thankful she was here! Though the storage units are starting to show some age, I feel confident in using this service. Location is about as perfect as it gets. Oh, the mobile app is great too! Makes using the storage very easy! Price is reasonable for the storage unit. Yes! I recommend Public Storage.

Samantha is great

Senja helped me set up my auto pay and was very nice and helpful

Senja was super friendly

Senja was great! Got me the storage unit that worked for me and his customer service was outstanding!

Kelsey was very on auction day!!! Very sweet and fast with her work

Senja was a great help, first time using public storage. Great experience

Senja was an excellent help today

Ok little short with us

Senja was super helpful with getting me into my unit. It was a holiday and he was very upbeat and eager to assist. He made my introduction to Public Storage a pleasant experience.

Senja helped me get a space I needed yesterday and did a great job doing so

Senja provided excellent customer service today

Kelsey was amazing went above and beyond to get me checked in showed me the gate and told me about the app and how easy it is to make my monthly payment.

Senja has tremendously helped me out with my needs, and he made the whole experience hassle free!! I am just amazed by the level of customer support he has provided. I highly recommend giving Public Storage your business!

Senja does a great job and his level of customer support is great! I highly recommend giving Public’s Storage your business.

Senja was super helpful with everything today.

Excellent customer service. I talked to Senja and he was incredibly helpful! Would definitely recommend.

Senja helped me out a lot and made the whole experience easy and smooth. He’s a king when it comes to customer service.

Senja (property manager) is super helpful! I’ve worked with him more than once. He’s consistent, informative, and personable.

First of all the on-site manager was wonderful. Called home office in the beginning and was given conflicting prices and considerations for rentals. Was told I would be able to get the discounted price for the length of my lease. The manager said no that's not accurate they can raise a rent whenever they want. Went online to register and you have to buy their insurance Yes they said you could opt out but you had to first sign up for it. You have to go on site to get rid of the insurance or and show them proof of your insurance. I felt like there was some shady business going on I didn't like the fact they could raise my rent anytime they wanted to. I found another place to rent.

Kelsey was amazing.. helped me download the app and showed me how the gate works

Senja was very friendly and helpful. He walked me through everything I needed to know for my storage unit and even remained patient and professional while I changed my mind on the unit a few times. He showed me every unit I was interested in and walked me through setting up the app! Much appreciated!

Senja was very helpful and provided excellent customer service! 👏

Senja was helpful.

Senjo did a good job helping me rent a space

Senja the man

Senja he helped me today with getting my unit and he was very helpful and answered all my questions

Senja did a great job and was very helpful with resolving our issue today

Kelsey and John were great excellent service!

Senja was great to work with. He explained everything in a way that was very easy to understand. Based on my experience with Sanja I would highly recommend that my friends and family do business with Public Storage

Senja was very professional and also informative. Thanks for a job well done

Alyssa at the Public Storage on Poplar was a great help today with all the questions I needed answered

I just got storage unit down there not too long ago and I was struggling to move everything into my unit and get settled a gentleman came up and asked me if I needed any help with anything his name was Senjaa? He was just a very swell guy and went above and beyond made my whole experience there amazing

I reserved a unit as I do not want to take all of my daughters dorm back to our home state. It is my first time handling such a thing and oh my gosh, Alyssa was great. She was so patient with all my questions, explaining the process very clear and simple. Our conversation was an example of great customer service. Thank you again Alyssa!

They where very helpful and helped me accomplished what i needed to get done today .

John gave great service nixe Pp!

Senja was very accommodating stayed until yo get me out of auction

Senja was very kind and super helpful. He made the process quick and easy!

Very great experience, the young man named Senja was very helpful with answering my questions.

Good storage place. Senja was a lot of help and very nice. Would recommend using this facility.

Rented a 5x10 unit, did it all on line, and they have an app that has the gate access and more.

Rebecca was very helpful

Purchased some appliances that I needed to temporarily store for less than 1 month until we moved. I chose this location initially because of the positive Google reviews and the competitive quote I received from their website. The lady in the office who helped me rent my unit was my only positive experience. She was extremely helpful and informative. However, my positive experience ended with her. The quoted price from their website does not include the $19.99 lock fee plus they $15 monthly insurance premium they require for each unit. After emptying my unit, I then made 4-5 different attempts to cancel my rental agreement at the office. However, no one was ever in the office during their stated business hours. I also left several voicemails and never received a return phone call from the property manager. My rental agreement was eventually cancelled after the online customer service agent I reached out to sent the property manager a notification. I will not use Public Storage in the future.

Passing lanes are very narrow to navigate

Very welcoming personnel and friendly service.

Good move in and move out experience! Bob was accommodating with me and followed up on several items!

So I guess I was leaving in a rush and didn't secure my storage unit properly and I got a phone call from Bob who had politely made me aware my unit was unsecured. I couldn't find my keys to access it but he was so courteous and made sure to help get me a lock so that I could be able to secure my belongings. He had such great customer service and was so polite which isn't easy in almost 100 degree weather. I didn't know a better way to thank this kind gentleman for helping a sistah in this 90 plus degree weather than to let yall know how God blessed me and my family through a man named Bob today. None of my belongings were touched thank God as well for that. But God Bless you Bob. We need more ppl like you🤞

Haley was super helpful and was very friendly. Definitely recommend this place if you need a storage unit in the area.

Property Management very helpful. Thank you Haley

Me and my wife received awesome help and prices I give a 5 star with miss Teresa she was very professional and helpful I highly recommend it here

Horrible place of business EXCEPT MS TERESA SHE WAS AWESOME they double rented my unit and have been trying to stop off my entire U-Haul truck for two days now and no one is in the building to help took off work this time and still nothing ...they are paying for this U-Haul since we have had to keep this truck past the return time ...good units yes...but when it comes to getting any problems out the way the person literally living on the premises didn't want to help cause "it was too cold and she wasn't doing it ..." So AGAIN I SAY MS TERESA WAS A BLESSING AND WE WERE ABLE TO GET THINGS DONE...

i did a e rental an had trouble with every thing i went to poplar to get help an teresa was there to help thank you so much fir helping i got my space an i am so happy

Teresa was great help me with everything

I had a great experience today at Public Storage. The 4324 Poplar Level store. @Haley was prodigious and very courteous. She answered and explained everything I ask. I really appreciate her generalship and true kindness. Most employess just take your money and hand you a receipt. She really made us feel welcomed and comftable through the rental process. I give # Haley 6 ⭐'s out of 5...💯 Great service. Tojo B @tojobtv

Haley was super helpful and kind to my dad and I when we visited to rent a unit at Poplar! Thank you!

Moving my life into a box again due to unfortunate circumstances… Tee is the manager of this public storage and I’m extremely glad I got assisted by her. There was a hiccup with my account from a previous unit, but she helped me to get it resolved within the day and I got moved in the next. She was super friendly and kept the facility immaculate. Any kind of questions or concerns I had, Tee was patient, articulate, and knowledgeable. It made this entire life experience (and rental experience) much more soothing for me. 100/10 thank you Tee

Great service

I had an easy time getting a rental unit and T was very helpful.

T was awesome great service glad I came Teresa was also there very nice lady’s awsome

I love public storage both times have been the best and this time around OMG T is the best. I can never go wrong with them.

I came in the office today to check the prices of the buildings and Teresa at the desk was super helpful and she was super sweet and answered all my questions...

My unit got broken into my first day there. I hate it. It's the cheapest but omg don't do it. It SUCKS. No lights available...access time is 6-9

Andrew went out of his way to fix a billing error for me. Even better, he scored a rent reduction for me that I didn’t even know to ask about. He’s a very helpful guy who truly understands customer service and is always friendly.

Andrew rocks! He checks on me regularly! Wonderful customer service, profession on all levels. I am grateful for his awareness of needs before I even think about what is next. I have two units, tomorrow I will be renting a third.

Think of storage then think public. Public storage. Enough said..

I had a very positive experience at the Poplar Level Rd location. Andrew is really awesome. He directed me to the app to save money and was incredibly polite & helpful during a hectic day. Would definitely use Public Storage again!

It was ok the guy was very thorough and we got a unit.

great

safe, clean, convenient location, responsive service

Andrew was very very helpful

Ronyel was quick and thorough with the rental process. Molly was great at explaining the ins and outs. Great unit, great price, and no problems since ive been storing.

Best customer service around! Andrew was so sweet and helpful!

Been in contact with Bob who is an awesome old man and Andrew to make payments. Andrew always has a smile and I always see him doing something to make the property better! These two guys def deserve the 5 stars!

Always see Andrew working around the lot. Keep up the good work, it looks great!

the fone keeps asking me about this place ive never been to, i do however eat at the resturant in front of this place so if u really like seafood u should try out Ville chicken & seafood

The staff has been very professional and curdious when I needed help with anything.

Andrew walked to find and show me parking for my RV and told me it would be in good hands if I left it I feel that he was knowledgeable and trustworthy

Andrew was very helpful and friendly.

Andrew is def one of the best. Great person and handled any questions and problems quickly.

Wonderful experience! Andrew has been amazing. I had a small payment issue initially. Andrew went over and beyond to assure that is was solved in a timely manner.

Andrew in the office was beyond friendly and helpful. He made sure I understood the policies and made signing up very easy.

I'm really impressed with the new manager at the Popular Level Rd. Site. Louisville Kentucky. Andrew S. Thank you for your help. ..

Latasha has great customer service thanks for everything she help find the right storage for my company thanks again

Latasha has great customer service thanks for answering all my question and getting me in the right space for my boat

Manager Latasha was extremely helpful with information and helping pick out the right size unit we needed

Bob took care of me very kind and courteous . He was very helpful. I strongly recommend him

My unit was broken in to and no one told me about it.

Bob was great. courteous friendly and very helpful thanks

Stopped in to set up my storage unit. Most of it was done online, which I recommend doing prior to visiting the store. The Best part of the experience was Angel...she assisted me in finalizing the contract, showed me the unit and was very knowledgeable, answering all my questions and making sure I was well taken care of. Excellent service!! 7/29/2020 -Just got my second unit today and Falisha was most excellent with the process. Made it easy and was fast. Good to know they are adding additional security and patrols of the property. Haven't had an issue with break-ins. Been good for the last 7 months.

My unit was clean and the customer service was always quick, friendly, and helpful. I had no issues with security or damage to my items.

The property manager Bob . He was very helpful-courtious-knowlegeable. Will possibly be back.

Went there with someone, don't know how good they are

Good priced storage units

I actually had a great experience with Public Storage, Poplar Level Rd. Bob went out of his way for me, not only on "move-in" day, also the several days following. He is very kind and , the efficient.Also the property and the unit were spotlessly clean. That's a big plus for me! Definitely 5 Stars for this facility!!! ☺️

Easy registration online and quick process in person.

Kasey helped me out and she's has excellent customer service!!!

Thxs ms Kasey

Called to ask about a unit and Kasey was VERY helpful!! She answered all of my questions in detail.

Awesome customer service! Casey was an absolute joy to work with. She was very knowledgeable and helped me get my unit quick and easy.

Bob was really helpful, getting us into a smaller unit.

I had a great experience here and the guy Bruce who helped me get all set up was amazing! He actually has a sense of humor you don't see that much these days!! If his boss hasn't recognized what a great asset he is to that company THEY SHOULD!! bc of him i would return in future and also recommend others their as well!!!!

Bad place

Went to look at a couple units so I can change where I rent at and ran into Bruce he is great. Answered all my questions when I get paid I will move over to public storage

Bruce is a great and friendly employee, he helped me and wife very much. I’m grateful to know that he will call me when a unit comes available in the size we need. Thank you!

Angel is so awesome !!!

This is the worst place my car has been vandalized to the point of being totaled

Don’t store ANYTHING of value at this place...I left my properly sealed stuff in a unit for less than two months and when I took everything out my stuff was INFESTED with ROACHES. I had to throw away over half of my possessions and this was very difficult for me as I am but a broke college student. This is quite frankly the worst experience I have ever had with a business in my life.

Prompt service and super friendly.

I'm glad to help Rob and the company out. He's cool.

This place is not so bad. I ran through it because Rob asked me to. He's such a nice guy. If he is an example of how it is for all places, I'm glad to be renting with public storage.

Too storagey

Okay place

Very nice lady running the place. After that first month, the fee sure does get real expensive, real quick!

Rebecca@poplar was very knowledgeable about her job and she made me feel comfortable about storing my belongings. She was excellent and i appreciate her service.

Needs to improve in better communication with customers who may be late. Not cut the lock off the storage unit w/o informing the customer first.Not very clean. Needs to improve in these areas for sure.

Rebecca was friendly and knowledgeable. She made sure I knew all my options and referred me to the right spot! I look forward to doing business with them!

They never answer the phone and it never here when you come..

They're having problems I was misinformed about building that was open as well as price besides that it's a good place

Smh. They will frequently raise your rent with very little notice and overcharge you. Very disappointed with them.

The gate that protects the facility has been broken since March. Until recently that just meant no gate at all and 24x7 access, but they have since started chainng it shut at closing time for the office. That's six pm AT THE LATEST, they aren't too committed to the job at this place. Update: they did finally fix the gate. They also have started almost always being gone at closing time. I was there at five yesterday and six today, closed up tight. That means I can't pay my bill. Pay online, you say? Sure, IF anyone that worked for this place knew how to set a password for the account that would be a great idea. They don't. One thing that is working flawlessly at public storage is their constant email spam, however. Around the fifteenth of the month they start sending me reminders about my upcoming bill. That's due on the first. PROTIP: the human sized gate to the right of the office is also broken. You can't get your car in there at night, but you can walk right in with a dolly and do what you need to do.

Rebecca did amazing with the help.

This is a very excellent place 2 store your property. The property manager Rebecca was very helpful and friendly.

She is very nice lady to have here working Rebecca cool

Rebecca is very nice and helpful!

Rebecca gives excellent service!!

I really enjoyed working with Rebecca with my stogare save my life thanks alot

Had to get another unit & Mrs. Sherry was sooooo nice & helpful love her wish she can be there every day

Rebecca was nice and calm laughing at me willing to handling business her man and company should be proud

Friendly staff.. Rebecca was very helpful!

Rebecca was very kind and help with making payment

S he is very good. She made sure all my docs were in order . pleasant.

Rebecca is always very helpful and friendly. She has been available whenever I visited. She personally has helped me and assisted with any questions I might have.

Great, friendly service, polite, property manager Rebecca. Answered all questions that I had.

Storage units

Rebecca was so fantastic and patent with me I was so frantic. I will definitely be doing more of my business there with her.

Rebecca, the property manager, was very nice and provided a through explanation of how things worked. She recommended the best options for us based on our furniture arrangement. This is a Five star affordable service that I definitely recommend to anyone looking for temporary storage.

Rebecca was excellent at explaining everything to me. She great at her job and made my experience great.

Rebecca is wonderful with customer service, she is very nice, and very polite... she explained everything the easy... i highly recommend this place!

Rebecca was awesome and I liked the way she treat customers I wish I could give 10 stars

I think Rebecca is a very good asset to ur establishment she's very bubbly and nice

Rebecca, the site manager was so kind and helpful throughout the entire transaction. She was very polite and professional. Very pleasant experience

Rebecca was very helpful and very knowledgeable, she answered every question I had, and provided a warm welcoming smile that brightened up the atmosphere

Was there for business rented for a customer got Accused by one of the employees of trying to commit identity theft supervisor stepped in and took over everything worked out great you know there's always one in the crowd

Rebecca is professional and represents company well!

Good service and place

Rebecca is always so sweet and friendly and i love seeing her on property when visiting my unit or paying my bill!

Great service. Tanith was very helpful.

Rebecca at this facility was wonderful! She was very organized and ready for my appointment to set up my lease on my storage unit . Very good experience!

Public Storage keeps your stuff in a safe place.

I recently visted this poplar level location on 9-6-18 the young lady there was very friendly and helpful i believe her name was sheila good to see you guys are hiring good people

Is there any units available. And can I get it for 3 months?

This location is not reliable had appt on 27th Rebecca was not there had email confirming. Would not recommend this location not taken care of at all !!!!! If I could would take this star off!!

THE MANAGER WAS EVERYTHING😍😍😍💅💄💋

Great communication, very sophisticated and the manager was a beautiful person😍😍💅💄💋

I did not know Rebecca before 07/16/2018 but meeting her was a very good experience. She was very knowledgeable, very courteous, and very nice. We need more people in the customer service field like her. Thank you Rebecca for the very good customer service that you gave me. Keep up the good work.

The folks at this Public Storage Location have been so accommodating to our needs! Rebecca is friendly and greets us with a smile every time we visit! She’s the best, and ensures we are taken care of well!

Great place to shop

Rebecca made the move in process easy and efficient!

I'll be moving my stuff out as quickly as I can. Cut my lock. Claim I haven't paid. Uh-huh!

Customer service was not good at all. The price I was told on the phone was not the same when I got to the location. And they added hidden fees. But to top it off the on site manager is not a very nice person. I would not recommend this location at all. I would avoid this whole company because of the way she behaves.

Rebecca is awesome! Prices are amazing!!

Explains the process about rental very well and is all smiles

Can you go to the unit after 9pm?

This place was great. It had exactly the size unit I needed and Kim was great at helping me get set up and squared away. I was really stressed before I found this place because I didn’t know what I was going to do with my things while I was between houses. But sure enough this place was the best solution for me!

Kim was extremely helpful and understanding.

Great work with this facility. meeting all my needs to date. wont work with anyone else.

Friendly staff. Kim was extremely helpful! I would recommend highly!!

Rebecca is simply wonderful. Working with her to set up an appointment, go over the paperwork, check out the space, and get all the info I needed were all made simple, easy going, and were an unexpected pleasure. A truly rare experience these days. Thank you Rebecca, and keep on smiling hon. The space provided was clean and ready for move in. The policies and paperwork are clear and straightforward. And the hours of public access (6am-9pm) are convenient. Using the reservation tool online helped save $$ and I found the storage option I chose to be a pretty good deal.

Rebecca was amazing it was a wonderful experience very professional an she has a beautiful smile

The property manager is never there. This company is ran so poorly.

Don't remember visiting this one

Place sucks

Omg how can u all not have 24 hour access so people can get there stuff moved in are out the manager is very rude

Very stingy on their business. They use to have a prorated policy but got rid of it. They will charge you for a whole month even if you only stay for one day. Only one security camera, one exit/entrance, convient in location but there is a median on the road so you can only enter the unit from one direction of the street. Service is friendly.

Really enjoyed talking to Katrena she helped me with all my storage needs.

The people are okay when they are there but the business in general is horrible to say the least. Prices fluctuate daily. So basically they raise the price because the feel like it. My things have been there for one year and it's been 3 different prices from the one I signed on with. Not cool. My things are still there but I will be moving them very soon

Rebecca was Great! She helped me out a lot and provided great service! I definitely recommend service here!

Rebecca was super friendly and took the time to show me the facility and made sure my gate pass worked .

Rebecca, was very nice, informitive, and proffessional, she took time out to show me around a suring me that i get the best fit for my storage

Rebecca was very helpful and answered all of my questions. I will recommend this storage to friends and family.

Rebecca does an outstanding job! The property is always clean!

Bad service

Rep was very helpful and considerate

Mrs. Wilson was an excellent help, & should be prompted within the company. She is a great asset so cherish her!

Rebecca was awesome. She was very nice and thorough and made setting up my storage unit so easy and quick. I'm glad that I used Public Storage and they are very reasonable.

Lynsey was amazing. She helped me with all my storage needs in a hurry. She was great

Lynsey was amazing today. She was very knowledgeable with my many questions about the storage unit. I would highly recommend that anyone who needs storage to go to her. I am very satisfied with her service.

Rebecca is awesome!! So kind and helpful! 💜😊👍

It was a good experience nice people Rebecca she was very nice and helpful I would recommend this storage for you

Great and friendly service. Rebecca at the fromt desk was very polite and made everything easy to get setup, and also wasnt to costly.

Our experience with Public Storage on Poplar Level Rd in Louisville was horrendous. When we moved our things into our unit in Sept, everything was fine. Manager was nice, helpful, and friendly. So friendly in fact that I bought her lunch in between one of my trips to our unit. But when we tried to move our stuff out this past Saturday, it took a turn for the worst. My account was payed up early but my gate code had been changed. My lock had been removed and a new lock was on my unit. I went to speak with the manager about it but found no manager. But their was a man their who said he was the manager's boyfriend and she would not be in today. He told me he was not an employee. When I called the toll free number, the customer service operator told me they were not aware of the property not having an employee there during hours of operation and if someone was acting as an employee then I should call the police. The police arrived, then out of no where, the manager pops out of the on site apartment, (which was a different manager from when we first moved our things in) and tells the police I need to leave the property. Just before I left the property, the district manager FINALLY called the manager after several attempts to contact him and after 2 1/2 hours, my unit was finally opened for me so I could retrieve my property but not without the manager giving me grief about contacting the police. So much grief in fact that her boyfriend grabbed her to separate her from me as I stood there not saying a word in rebuttal. I paid $173 a month for 4 months for my unit and even emptied and vacated with 15 days left paid. I still haven't gotten a call from the district manager personally to answer my questions or offer an apology. But not only this, but right inside my unit, where my lock lay that they cut off also lay half of my silverware spilled on the floor with drug residue and burn spots on two of the spoons that were dumped out. I will be filing a formal complaint with the Better Business Bureau. If this is how a business is supposed to operate, then I want no part of the business. This is unacceptable.

new management is much better than the last.

Aleasha was very nice and explained things well

Aleasha, the property manager was very professional and extremely helpful. I wish all of my business interactions were so smooth. This is my go to storage facility.

Ms. Aleasha showed excellent customer service and support

Aleasha was very helpful on helping me get a storage

Aleasha was very friendly and professional. Prices are unbeatable. If you need space, I highly recommend using public storage. She even called when I improperly locked my unit. Now that's trust!

Aleasha did a wonderful job...

Alicia I visited Public Storage this afternoon worked with Alicia had a expert experience she's doing an excellent job at this location very extremely professional thank

Aleasha was great.

Aleasha was so nice and helpful

Aleasha was great. Sweet, wonderful lady who has true professionalism.

NIce storage facility...just needs 24/7 access

Aleasha was so helpful

Aleasha was very friendly and helpful!

People like Aleasha always make the difference. Very professional, patient, and thorough through every step from assessing my needs to making sure my move in went smoothly

Great, inexpensive open space for my boat storage. I was in and out of the sign up process in very little time.

Aleasha is the best she went above and beyond to assist me with all the pressure of moving and life she is a pleasant slice of sunshine and I will recommend everyone to her I owe ya one lil lady thanks for everything

She was wonderful. Aleasha

Aleasha keeps the property very clean and is always personable/customer friendly. Does a great job.

The sign out front says "now hiring great people". I'm confused because you already have the greatest! Aleasha MAKES the rental experience. She's not there to just do her job, she's there to go above and beyond. I would go out of my way to come here. Highly recommended!

Aleasha was very knowledgeable and helpful. I was able to come in the same day And she showed me the unit and gave me all of he information I would need. She followed up with me several times since then. She was very personable as well and made the moving easy. I would recommend the facility and I would highly recommend Aleasha.

Aleasha was very helpful with getting us a storage unit that suited our needs. We were stuck un the area and needed storage at the last minute. Alesha was very courteous and prompt with the information we needed.

Moving isn't fun expecially when you're moving from your home into a storage unit but Aleasha made my experience delightful she's knowledgeable and speaks very well on different levels breaks the contract down so you know exactly what you sign up for thanks for everything Aleasha you deserve a raise with all you do and hopefully this review will assist in that process

I had awesome experience with aleasha. The sales rep was funny nd made my day Thks

Alesha has been very helpful with all and any questions that I have. She is very friendly and I appreciate all that she has done.

Ms. Aleasha was very polite and knowledgeable regards to public storage. Kudos to Ms. Aleasha.

Alesha very cooperative. Did a great job helping.

Aleasha was super sweet. Worked with us very well & was very very very nice. She worked with us threw our problems & helped us get down to the bottom of our storage unit being locked. She most definitely was a blessing to us today.

ALEASHA, IS VERY PROFESSIONAL AND RESPECTFUL TO CUSTOMERS, I ALWAYS HAVE A GREAT EXPERIENCE AT PUBLIC STORAGE, ALEASHA IS A PEOPLE PERSON, LOOK FORWARD TO MY NEXT VIST!

Aleasha greeted me with great customer service I would most definitely use public storage again because of that in the future 🖒☺

Thank you alicia!

Love this place thanks Alicia

Had a great experience and aleasha is very helpful

Alesha was very professional, courteous, friendly and very helpful.

Aleasha is very nice and helpful!!!!!

Came in today to get a space the Property Manager Aleasha was awesome she told me all about the property helped me figure out what unit was best for me the price wasn't quite what I anticipated so I did not rent today but I will return as long as Aleasha will be the person to help me she so professional yet down to earth seems more like a friend but I will return Thanks for everything miss Aleasha

Alesha was great

Staff, especially Aleasha, we're very helpful.

Ted was super nice and helpful!

Aleasha was such a great help in correcting my concern

I had a great experience with this company and it's representative (Aleasha). Aleasha was very attentive and reviewed every necessary detail in its entirety.

Aleasha was great she was very professional courteous and kind very helpful young lady

Aleasha And Grace are cool peeps great service

Aleasha is very nice people!!she are working good!!she is the best worker..

Aleasha was a great representative. She was fun and friendly.

So far so good. No problems. Ted was very helpful in getting the right size.

Aleasha was great! Friendly and very helpful in checking storage options for our camper and truck. Thanks for such a positive attitude!

Aleasha was so helpful and friendly !!! She made my experience wonderful !!!

Alesha was so helpful in servicing me. She provided a pleasant atmosphere as I entered the office.. Great customer service!

Alicia gave excellent service she called and told me my lock wasnt on right and then showed me how to lock it.

Came in to get a unit at Aleasha was very nice

Aleasha was very helpful in telling me what I needed to do to solve my problem

Kayla was great!

That y young lady Alicia is just as sweet as corn pudding so much nicer than the Kayla that works there she's rude obnoxious and isn't any help but that Alicia is a ray of sunshine

.Aleasha is awesome..VERY HELPFUL! And kind. Kayla is the rudest person ive dealt with at this place..she insulted me more than once and to be homeless and struggling. That was so not needed

Thank you Aleasha

Stopped in for questions and Aleasha was really nice.

Aleasha was great she got me in my unit and was very kind this is my 3rd one using public storage there greatness keeps me comeing back

Very helpful and very understanding

Kayla is EXCEPTIONAL! We enjoyed our experience. She was very helpful with the closing of the unit due to our move. A true delight to have as part of your team! THANKS KAYLA for helping me yesterday.

Thanks for the kindness & keeping my belongings safe. Kayla was exceptionally helpful & keeps the property clean!!

Sunday 2 hours before close of business. The Public Storage on Preston has a sgn that says be back in 45 minutes. Public Storage customer service tells me 4324 is the next closest location. I get there and Kayla is super friendly and efficient. I get my unit she has everything I need ready including a garment box and a lock. Thumbs up to Kayla and PUBLIC STORAGE!!

Came in looking for a unit today kayla was very helpful even thow she did not have the size i needed. She took the time to find me what i needed. Outstanding work

Kayla is a professional, curious, cheerfull. great experience.

Property very clean down to earth staff!!!

Kayla is very friendly. She is a outstanding employee

Awesome customer service, kayla was very helpful!

I had a wonderful experience there...the young lady Kayla was helpful and and very nice. I suggest this location to everyone....

Kayla us away helpful. Thank you for for the out standing services

Kayla is always out standing always keeps the property clean and she is always very helpful i love this location for my parking spot and would recommend this location

Kayla is a great asset to the company she is plesant to talk to and very helpful because of her help if i need storage ill be coming back thanks

Grace was a great help

Kayla is great. She has a great attitude. Moving is frustrating and I was having a bad morning. Kayla made me day a little easier. Very quick and painless. Then I didn't need the unit and they only gave me $6 back. I paid $146. For two days. Grace was rude and mean.

I went in with my mom today and Kayla was very friendly and helpful! I would recommend her to anyone! Thanks Kayla

Kayla is always very helpful and friendly. Great property

Kayla keeps it clean and is always nice

Kayla is outstanding

As far as the orange doors go, I store with a different place now, cause there's no one in New Albany.......but when I dealt with Miss Kayla she was absolutely friendly and helpful.....5 stars : )

Rachel was excellent, very friendly. Great customer service! I would recommend this company to anyone thanks to the service I was provided today.

Very well informed staff. Kayla was extremely helpful and nice. The property is well taken care of and very secure.

Kayla was very nice and answered all my questions.

Grace was excellent

Grace is amazing!

Looking to get a unit.... all questions I had were answered with sir by Gracie.... Very polite and organized girl....Good job public storage..... Good seller, Great asset....

Came here with my job Kayla was helpful and the property was very clean.

Kayla is very helpful my moms unit is just what we needed.

Very friendly fast and clean.. Kayla was a sweet heart will be back just because of her.

Very good experience overall. Easy and affordable to get proper storage. Helped by Darnell and he explained everything very quickly and clearly.

I had a great experience with Darnell... He was very professional and polite and so well educated on the services. .

Dameon was excellent! He was very courteous and polite. He went above and beyond my expectations. He provided the kind of experience that I will tell others about. It is hard to find true customer service today so I appreciate all his efforts.

I came here looking for a different location and Dameon was very helpful and knowledgeable!

Came to rent a unit kayla was very helpful and knows her job. Property is very clean

The property was clean and Kayla was very helpful...

Went in to get a small storage unit and the staff was great. Kayla was very helpful and efficient. Would definitely use this location again.

I was shopping around different storage places and I spoke to a Kayla, I think it was, a few days ago.....very nice on the phone.....

Wonderful service clean area and Kayla is wonderful makes my visits great

looked at a unit here today property was very clean and staff was very friendly

The district manager sue is hilarious. Kayla is very friendly

I was in need of a storage unit quickly and Kayla jumped to the challenge and had me set up with the space needed to fit my needs within the hour! Every time I am at the property she greets me with a friendly smile and a warm hello! Thanks Kayla for all your help.

Just moved in my storage unit people are very friendly

Kayla and Cori were great!

Kayla was nice, unit clean

Came in today to find out when my next bill was due. Kayla was more then happy to help me and also explained how I can pay online or set up auto pay... The grounds were very clean.

Easy access convenient for our trucks

Kayla is a nice manager and keeps the property looking great!

I came in to the store today to make a payment and also had a few questions. Kayla was very happy to help in answering the questions that I had. I'm very pleased with the customer service that I got today.

Kayla gets it right the first time! Whole process was quick and painless. Glad I picked this location.

Kayla was very helpful, and we got everything taken care of in a timely manner

I came in looking for a unit kayla was very happy to help she got me a winderful price on my unit and I am very happy

Pam was a wonderful help and she made my experience definitely worthwhile! Great personality!

Easy to work with. Cindy was extremely helpful and understanding. I'd recommend it to anyone!

Sandy was great!!! Very helpful and knowledgable. She answered all of my questions and continues to be helpful and kind.

This place is awsome

This is very convenient location with a great staff. Sandy has been very helpful. I have been using this location for over 4 years and will recommend it to anyone. Thanks for a great job.

I worked with Sandy and she was friendly, helpful and polite. She answered all my questions and gave me some suggestions about renting a storage unit from this site. I really appreciated all her help.

Loved it, it was great

Great

We rented a storage locker from Sandy. She has extremely good people skills, is very knowledgeable of her job responsibilities, and is very thorough in explaining what everyone's options and commitments are right from the beginning. She showed us where the unit was located, let us look inside to be sure that it would meet our needs and made sure that we were satisfied with our choice. The facility was clean and secure. I feel very optimistic that this will be a good arrangement for us.

public storage employees are helpful and pleasant !!!!!!

Very professional service, thoroughly satisfied. Sandy was a pleasure to deal with.

I keep my boat there during the warm months each of the last 4 years. The manager Sandy is professional and very helpful. She aided me in setting up my uncovered parking spot rental online (instead of in person or through the 800 number) to save some money! That being said, their monthly cost has risen 40% since I started 4 years ago (maybe a function of supply and demand--it's usually full nowadays). The place is convenient and secure but has certainly become pricey.

Sandy Davis was very efficient and helpful when I rented a small storage unit this past June. She clearly knows her job well and I had a very good experience. I would recommend her Public Storage property to anyone. Sincerely, Lisa Hargrave

Sandy was informative and thoroughly provided me with information and was willing to answer any questions I had. She showed me a clean storage unit. I've never rented a storage unit before, so I'd say, initially, it was a good experience.

Sandy was very helpful in showing the properties available. She had great follow through and was very accommodating. The property looks well maintained and taken care of. I would recommend renting from this facility if you have storage needs! Thanks Sandy for a stellar job. ~KB

Hi today Sandy was very nice and friendly. She made me feel very good about placing my valuables in their storage....thanks Sandy

Fantastic customer service. Thoughtful and considerate of our time and needs. Quick and simple. Love not having to exit car to enter or exit property. So far, so good!

Great customer service at this place.