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Address

4127 Bardstown Road
Louisville, KY 40218

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

502-694-7203

502-694-7203

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

502-694-7203

502-694-7203

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 14/mo
    Online only price
    Half Price Sale
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 14/mo $28
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    5'x5'
    Online only price
    $ 15/mo
    Online only price
    Half Price Sale
    Small 5'x5'
    • Outside unit
    • Drive-up access
    $ 15/mo $30
    Online only price
    Half Price Sale

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
  • Save Impression

    5'x10'
    Online only price
    $ 22/mo
    Online only price
    Half Price Sale
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 22/mo $44
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 42/mo
    Online only price
    Half Price Sale
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 42/mo $84
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 55/mo
    Online only price
    Half Price Sale
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 55/mo $110
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 74/mo
    Online only price
    Half Price Sale
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 74/mo $148
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 139/mo
    Online only price
    Half Price Sale
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 139/mo $278
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    20'x20'
    Online only price
    $ 249/mo
    Online only price
    2nd Month Free
    Large 20'x20'
    • Outside unit
    • Drive-up access
    $ 249/mo $332
    Online only price
    2nd Month Free

    No Obligation

Self-Storage Near Louisville
Resources from the Help Center
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At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 383)

February 24, 2024
Google Public Storage Jeanie Ables
Samantha has clean that place so nicely, then I have ever seen, and she’s very pleasant to talk to when you need help about something
February 24, 2024
Google Public Storage Kelly-ann Osullivan
Samantha is absolutely amazing and easy to work with!
February 15, 2024
Google Public Storage Paul
Samantha and Cheryl helped a lot they are great
January 31, 2024
Google Public Storage Courtney Ford
January 30, 2024
Google Public Storage Michael Basham
First time ever researching storage services. Spoke with two lovely ladies, Cheryl and Samantha, who gave me wonderful customer service. They provided the information requested and great conversation. Thank you for your patience.
January 8, 2024
Google Public Storage Kevin Williams
Samantha was amazing!!
December 19, 2023
Google Public Storage derrick cranmer
November 19, 2023
Google Public Storage Wretched Man
Samantha is the best!
October 30, 2023
Google Public Storage Chasity Jones
September 23, 2023
Google Public Storage melitta banks (Litta)
Real nice,
September 2, 2023
Google Public Storage Jason Horsman
Samantha is very nice and helpful
September 1, 2023
Google Public Storage Larry Carter
Samantha is the best she always takes good care of me
September 1, 2023
Google Public Storage Joni Kelver
Samantha was the greatest. We needed a bigger unit than what we originally thought and she got that taken care of quickly and efficiently. And most importantly she was so nice and easy to work with!
July 28, 2023
Google Public Storage Antoine Ringold
Samantha gets all the stars. Samantha Rocks!!!
July 28, 2023
Google Public Storage Melissa Marquez
Samantha is the best
July 19, 2023
Google Public Storage Tina
July 18, 2023
Google Public Storage lacey carter
Great and easy experience. Samantha made upgrading to a larger unit easy peasy! Awesome customer service.
July 14, 2023
Google Public Storage Jasmine Bechet
Samantha was super nice and a big help!
July 3, 2023
Google Public Storage Judes P
Samantha was very friendly and knowledgeable about her job
July 1, 2023
Google Public Storage Jim Brinley
Samantha does a great job and is very customer friendly. She does a fantastic job
June 10, 2023
Google Public Storage Jackson T.
Thank you Samantha!
June 9, 2023
Google Public Storage MOUSSA CISSOKHO
Sam is great
May 8, 2023
Google Public Storage Shirena Mcallister
April 29, 2023
Google Public Storage Leigh Driskell
Samantha is great
April 27, 2023
Google Public Storage Dominic DeSanto
Samantha is a great manager and very friendly.
April 26, 2023
Google Public Storage Alfreda Shaw
April 26, 2023
Google Public Storage Justin Davis
Samantha the Property manager here is greet. Very helpful, kind and professional.
April 24, 2023
Google Public Storage Jeff Vaught
Samantha has been very helpful and would definitely recommend speaking with her for all your needs/issues. Thanks again for helping resolve my issue today!
April 22, 2023
Google Public Storage Damon Tooley
April 20, 2023
Google Public Storage Chris Brooks
Kent did an excellent job with customer service and made me feel welcome yo
April 18, 2023
Google Public Storage Rose GW
Thanks sam!
April 10, 2023
Google Public Storage Joann Miller
You dont have 24 hour accessibility horrible customer service
April 7, 2023
Google Public Storage Emmanuel Muyenza
Thanks Samantha
April 7, 2023
Google Public Storage Patience Mpumila
Thanks Samantha
April 1, 2023
Google Public Storage Madison Henninger
March 31, 2023
Google Public Storage ALEXANDER Pennue
Samantha is great
March 31, 2023
Google Public Storage Michael Abell
March 24, 2023
Google Public Storage Shelby Nevitt
Wonderful experience!!! Great deal for 1st month $1 when we booked. Samantha was so helpful and awesome! She was flexible with our move-out date and hooked us up. 10/10 recommend if you need a storage unit!!
March 22, 2023
Google Public Storage Melinda Elder
Thank you Samantha for all of your help. You understood my concerns and answered all my question I had about units at your facility. You were Awesome!
February 9, 2023
Google Public Storage Neenee Boo
Love this place….Samantha is very sweet n nice n helpful
January 31, 2023
Google Public Storage Andrea Holden
January 29, 2023
Google Public Storage ace hare
The manager Samantha was OUTSTANDING! I was in a little bit of a spot, moving to Louisville and being told by my apartments that it was going to be an additional five days until my unit was ready. I got there just before close and she did everything she could to help me out, and I appreciate it so much! People are the most valuable resource a company can have, and Samantha is DEFINITELY one of you valuable resources!
January 27, 2023
Google Public Storage bijoux doum
Mj was great
January 27, 2023
Google Public Storage Alisha Clayton
Mj was great
January 27, 2023
Google Public Storage Chelsey Sartin
Samantha was completely AWESOME !!!! I booked online, came in to check out unit. Me & my husband realized it wasn’t big enough for all of our stuff !!!! She cut right to the chase, found me an available unit that was BIGGER & wasn’t much of difference we had to pay for the upgrade. I’m still locked in with the promotional rate that they have as well !!! Samantha saved the day !!!! 5 STARS ALL ACROSS THE BOARD !!!!
January 17, 2023
Google Public Storage jeremy herron
Excellent and friendly customer service.
January 1, 2023
Google Public Storage Amber Oxley
December 2, 2022
Google Public Storage Densen Studios
I sure do love waiting 40+ minutes on the phone for an actual person to talk to 👍
November 30, 2022
Google Public Storage Darryl Wright
Rick was very helpful and prompt service long my needs. It was a pleasure working with him!
November 27, 2022
Google Public Storage Sierra Fraire
October 29, 2022
Google Public Storage Debbie Wiseman
Just rented a space for my convertible. I can honestly say Toy was wonderful, friendly. Great service. I can now store my baby with no worries.
October 10, 2022
Google Public Storage angel izaguirre
Very good attention explain everything and helped me good. Thank you Toy
October 1, 2022
Google Public Storage Sandra Sims
Toy is a super agent. She's friendly and makes you feel welcome. She also helped me with my phone because I'm a senior and did not know how to do things to get an account. Please give her a raise or at least tell her you are proud of her. Thanks.
September 30, 2022
Google Public Storage Elizabeth roarx
Wonderful Rick helped us so much
September 28, 2022
Google Public Storage Paula Jackson
The service provided by Toy was first class! She is an asset to your organization!
September 26, 2022
Google Public Storage Melissa Cassell
Toy was amazing and so very helpful
September 26, 2022
Google Public Storage Stephanie Skirvin
Toy was so nice and helpful!!!
September 22, 2022
Google Public Storage Taylor Booth
September 19, 2022
Google Public Storage Zee Kaye
I greatly appreciate the service at this location. Words can not describe how amazingly I was treated. Specifically the worker Toytiana who made sure to help me with any questions I had and assist with all my needs. Even if my situation was as wild as it could be. She still helped with any issues I had unexpectedly planned for. Thank you so much!!!
September 10, 2022
Google Public Storage Charlie Robinson (C-LandBoom)
August 28, 2022
Google Public Storage V Richardson
Looked into a storage unit at work facility. Toytiana really knows her stuff. It was a pleasure to speak to someone who knows her job. Thanks for the excellent service.
August 27, 2022
Google Public Storage Bentley Coleman
awesome service, even stayed over cuz i went to wrong location.
August 27, 2022
Google Public Storage Shauna o'shea
I want you all to know that you have a prize employee..Toytiana was so sweet, helpful, caring and knew her job. It was a great experience to go into a business with her knowing how to treat her customers. Will let my friends know about this place. Thank you so much Toytiana! Great job!
July 26, 2022
Google Public Storage Laila N Laren
Toy the customer service representative was very helpful when it came to helping us decide which unit would be a great fit for our belongings.
July 26, 2022
Google Public Storage Caitlynn Farough
Spoke to Toy about renting a unit. She was really polite and very helpful.
July 8, 2022
Google Public Storage Brandie Wilson
I really like Toy, she is a great customer service provider! Shes so helpful and deserves a raise!!!!
July 2, 2022
Google Public Storage Brian Beckham
June 30, 2022
Google Public Storage Don Sears
Very nice manager,very helpful, clean facility.would recommend renting here
June 27, 2022
Google Public Storage D Kutz
Went searching for rates and the manager Toy helped me with that and more. Thank you Toy i appreciate you with the help on the size unit i needed, look forward to moving in.
June 4, 2022
Google Public Storage Carol Smith
Toy was very knowledgeable, helpful and patient. She explained everything throughly.
May 2, 2022
Google Public Storage Karley Morton
We rented a unit today and Toy was very nice and helpful highly recommend going here!!
May 2, 2022
Google Public Storage Jamie Cooper
Toy was very helpful and caring !
April 30, 2022
Google Public Storage ramonda boyd
Sales person/ property manager very good at job. Showed me three units with out a problem. Told me which one I would need just by me telling her the bed room size.
December 16, 2021
Google Public Storage c moore
Wonderful customer service. Very detail and helpful.
November 25, 2021
Google Public Storage Jesse M
November 6, 2021
Google Public Storage Wayne Jacobs
October 31, 2021
Google Public Storage Roger Watkins
October 30, 2021
Google Public Storage Shanna Fuqua
The young lady was very helpful @ 4127 Bardstown Road office. Explained everything very carefully. Greatest customer service I've seen in a while.⭐⭐⭐⭐⭐✌️
October 1, 2021
Google Public Storage michelle goud
Rental agent Toy was such a nice person and was very helpful
September 24, 2021
Google Public Storage bilal ali
The nicest assistant I ever see she was so quick and helpful💯💯💯💯💯
September 20, 2021
Google Public Storage Jarayee King
TOY is a very very sweet sweet woman ever I met 😊 and very helpful!.....
August 28, 2021
Google Public Storage Anta Loum
She a nice girl. Toy really took care of me. I’m am thankful.
August 23, 2021
Google Public Storage Vickie Woods
The associate at the location was very helpful and professional answered all my questions and just took the time to help me understand what I needed to do 🤗🤗and the associate name was Toy
August 8, 2021
Google Public Storage Richard Vautard
The clerk was nice, but this place seems to have a lot of break-ins to the storage units.
July 21, 2021
Google Public Storage Samantha Atkins
Very hard to find. The address when put in Google maps send you behind the actual entrance.
June 26, 2021
Google Public Storage Joanna Goostree
June 4, 2021
Google Public Storage Kristine Andreozzi
Great customer service, all my needs where met for storing my items.
May 31, 2021
Google Public Storage Bourbon City Picker
Always great deals here
February 13, 2021
Google Public Storage Jada Booker
Jordan took good care of me! Prior customer and enjoy having storage with this company!
January 24, 2021
Google Public Storage Gary Chapman
Friendly
January 17, 2021
Google Public Storage Lisa A Mitchell Hawkins
No interaction with the staff, so nothing to review. We went to our storage unit.
January 14, 2021
Google Public Storage Edward Ford
Property is very clean and I have been renting here since 2017 I have never had any issues here they stay on top of everything
December 29, 2020
Google Public Storage Victoria
I am incredibly disappointed by this facility. At some point between 12/6 after 9pm and 12/24 before 9pm my unit had the lock removed and replaced with another that isn’t mine. No one called me nor returned my calls on 12/26. When I got there the lady said she hadn’t worked the location for weeks (when I initially rented it almost a month ago), there was no note in the office and no notes on my file. I was advised the manager wouldn’t be available for 7-8 days to let me in to even see if my stuff is still safe so I have no information to even file a police report, although that may be my next move to get someone to respond sooner. This is so incredibly unacceptable. If my stuff is still there I will be moving it elsewhere because I can’t trust whoever is running this to act responsibly and contact customers when an issue arises.
December 11, 2020
Google Public Storage Marie BartleySprinkle
December 5, 2020
Google Public Storage Working Girlky
Very emotional manager and you arent allowed 24 hour access
December 4, 2020
Google Public Storage Felecia Yonly
Lucy was so helpful. She was very patience with helping me with my rental. Very nice lady!
December 4, 2020
Google Public Storage Destiny Moore
This young woman was excellent. Great customer service. Honestly ive never met a public storage employee as nice as her. 🙌
November 10, 2020
Google Public Storage Patrick & Lisa Hawkins
The property is close to our condo, it's clean, and Lucy has been fantastic! Special thanks to her!!
November 10, 2020
Google Public Storage Paradise Lunea
This is the only storage facility that is NOT 24hr access. For the amount you're charged it should be.
October 20, 2020
Public Storage Khailia A Buford
Rodent and management problem
October 15, 2020
Google Public Storage Theresa Hayes
October 8, 2020
Google Public Storage Becca Adkins
Lucy was awesome! I was in and out in a matter of minutes. Straight forward, affordable pricing.
October 8, 2020
Google Public Storage Emma Telo
Lucy had great customer service and she gave me 5 star service..
September 30, 2020
Google Public Storage chaz graver
Lucy was able to answer all my questions and more. Very pleased with the service
September 22, 2020
Google Public Storage Ronnie Odle
September 11, 2020
Google Public Storage Sawdatou D.
I had a wonderful experience at this location. Lucy was very helpful and when I needed to switch my storage space to a larger one, she was patient with me and helped me in a very timely manner. The office itself was very clean and they practiced social distancing well. I would highly recommend using this facility.
September 7, 2020
Google Public Storage Sheila Green
Lucy did a good job she was very helpful.
September 6, 2020
Google Public Storage Brandon Clardy
September 6, 2020
Google Public Storage Brandon Reyes
Lucy give me the best service and the better was that it was so quick an easy to sign in 😊
September 5, 2020
Google Public Storage Jonathan Bake
Lucy gave me 5 star service today.. Will recommend!!
September 1, 2020
Google Public Storage Lois Murray
Lucy was very helpful with helping me move in. She is very nice and the property was nice and clean .
September 1, 2020
Google Public Storage Jodale Warren
I had a wonderful experience renting my storage from Lucy. She did a great job of explaining my options to me. Lucy is a great asset to your company and very nice young lady.
August 31, 2020
Google Public Storage Justin pedigo
August 22, 2020
Google Public Storage Tony Bonds
Lucy was very helpful and friendly..
August 11, 2020
Google Public Storage Raina Robb
Terri was very helpful and friendly Lucy has been great from when I moved in two months ago
August 6, 2020
Google Public Storage Charles Hinkle
Terri gave me 5 star service very nice woman
August 4, 2020
Google Public Storage Brandon Hardin
If you if need to rent a storage come on down Bardstown Road its very clean and the manager Terri is super sweet and nice
July 29, 2020
Google Public Storage Corey Brown
Great Services thanks Bob
July 13, 2020
Google Public Storage Diana Dow
Lucy is the nicest person. She was helpful, polite and quite efficient and very knowledgeable about giving instructions. It’s been a nice experience for me. Would recommend.
June 25, 2020
Google Public Storage Terri Rice
Public Storage is a place to put your stuff in a storage locker and u have to have a code to get in and out.
June 24, 2020
Google Public Storage Mary Pippen
Lucy was awesome, got us into our storage unit quickly and effectively! Awesome experience.
June 24, 2020
Google Public Storage Darryl Vanover
I want to ala 5 🌟 review for Lucy she was very helpful with my new unit and got me into a bigger one that all my stuff fits thanks and great very friendly associate....
June 17, 2020
Google Public Storage Sheila Cobb
I experienced OUTSTANDING customer service when I opened my storage. Was shown my unit by Lucy, unit was clean & move-in ready! LUCY was AMAZING, very helpful & answered all my questions!! AAAAA+++++
June 2, 2020
Google Public Storage Michael Smith
Ryan did a great job checking me in. Ryan was very professional and checked me in with record time. Ryan answered all my questions and was very knowledgeable. It's a great facility.
June 1, 2020
Google Public Storage Keishla Flores
Thank you Ryan. He was very patient and answered all of my questions thoroughly. He also showed me different units to make sure I got the right one. Ryan made my first renting experience at a storage unit a good and easy one.
May 30, 2020
Google Public Storage TheMeiliken
The company has done something so heinous, that I'm having a hard time typing this. The company has fired Rob. He was so nice and helpful. I'm going to vacate my space and never come back to this place.
May 25, 2020
Google Public Storage Chuck Maxwell
This atmosphere of worry with covid19 is hard. So stay awesome Rob. Glad you're still here.
April 30, 2020
Google Public Storage Dan Larson
Rob has done a great job for us. We rented one space, then a few weeks later needed additional space. Rob was a ROCKSTAR getting our paperwork ready quickly. We called just minutes before he closed. Thank you so much, Rob!
April 3, 2020
Google Public Storage Nadine Hayes
Rob (manager) has the most pleasant attitude when assisting the customers who visit his site. He is very professional and knowledgeable about Public Storage. He makes you feel comfortable with your storage selection. I am going to refer all my associates and friends to his Public Storage site.
March 23, 2020
Google Public Storage Brooke Mcpherson
I had to move out of my apartment in a hurry and Ryan was more than helpful answering all questions and concerns and walking me clearly through the process of renting a unit.
March 17, 2020
Google Public Storage John Brooks
It was almost a comedy routine getting a storage unit from Public Storage. We had a unit reserved at 3818 Bardstown Rd but due to unforeseen circumstances, the Storage is closed temporarily . We then went to the 4717 Bardstown facility and met with a very friendly face, Ryan. He was willing to do anything to get us the internet price we reserved. Due to complications on the internet he had to contact his supervisor. He was insistent that we get the internet reserved price - and we did! To that we thank him!
March 14, 2020
Google Public Storage Lisa Tyree
Was quick and easy to get to and is secure
March 5, 2020
Google Public Storage Ivy Nieves
Thank you Rob for being so nice and friendly. For the patience and time to show my husband and me our options. Excellent service and help.
March 3, 2020
Google Public Storage bernard blakey
Ryan at this place good dude..u hear me ..good customer service ..find anything u need or help you with anything.....good man
March 2, 2020
Google Public Storage Tosha Kirk
The representative Ryan was helpful and respectful. And explained everything. Didn’t let me leave without questions.
February 26, 2020
Google Public Storage Chris Mudd
February 14, 2020
Google Public Storage Shakram Rackenboon
You always make my visit an enjoyable one. Thanks Rob.
February 14, 2020
Google Public Storage Rogunda Pokah
You are good Rob. Keep good.
February 3, 2020
Google Public Storage Barbara Buchenberger
RYAN was so helpful. Showed me my options. He took time to explain everything I need to know. Excellent service and a wonderful attitude.
January 21, 2020
Google Public Storage Ashley Alexander
Thank you Rob for all you wonderful help. It was amazing to know the options I have. He deserves a huge promotion or raise or something for his friendly warm and amazing demeanor
January 21, 2020
Google Public Storage John Posepny
Rob has done an outstanding job everytime I've needed his expertise opinion for my storage needs!
January 21, 2020
Google Public Storage Bo Holmes
Hey rob. Thanks for the help!! Have a good day Thanks for you help Rob. Still love being at this place. They've worked their magic and Rob is a great a help Update: moved to a smaller unit because we needed to downgrade now that we were able to move everything in quickly. Rob always made sure we had everything and that we doing okay. He's a great guy Thanks Rob Update: he helped us get closed out of the space we were using but I promise we will be back because Rob is the only man I need to help with my needs for storage units!
December 19, 2019
Google Public Storage Andrew Bazemore
Ryan was a great help and made things easy for me. Thank you.
December 12, 2019
Google Public Storage Romell Murphy
December 9, 2019
Google Public Storage Kevin Maloney
This was a great experience, renting units from this location. Rob provided excellent service and advice on the units. Easily, worked with me through the initial renting process. The location is well kept, as are the units I viewed. I would highly recommend this company and this location to anyone seeking additional storage space.
November 8, 2019
Google Public Storage Celina Sweet
Panetta was very helpful and caring.... I recommend this place for your storage needs......
November 3, 2019
Google Public Storage Terrah Love
I had a great experience at Public Storage on breckinridge lane today was having issues with my storage door she stayed and helped get it back on track even though it was her lunch time she was very polite and helpful I really appreciated it her Name was Vanetta
October 28, 2019
Google Public Storage Kandace Wiglesworth
I had a Great experience and Stephanie was super helpful!!!
October 17, 2019
Google Public Storage Bo Winchester
Hey rob. Thanks for the help getting me the storage unit for my family's stuff. Was glad to get the service given! Still love this place Update: we moved out roomie's stuff in so we had to get a new storage unit and the transition was so smooth thanks to rob. Bigger place more money for y'all thanks to this dude! Helpful place. Enjoyed moving more stuff again. Thanks Rob.
October 14, 2019
Google Public Storage mehmet kurar
Ryan gave me great experience during renting a unit. Recommend to see Ryan
September 17, 2019
Google Public Storage african warriors
I just vacated, everything was nice and clean and i liked the service. Sarah S. assisted me today and she did a great job
September 17, 2019
Google Public Storage Demetris Harris
Great Customer Service
September 16, 2019
Google Public Storage Bambi Bender
Rob was super helpful and easy to talk to... Great service!!
September 11, 2019
Google Public Storage Amadou B Diallo
PLEASE READ BEFORE RENTING WITH THIS PLACE. The agent "Short White Guy with Glasses" deducted $250 from my debit card for unfounded accusations. He accused me of abandoning furniture, mattresses, and boxes. This accusation of abandoning goods was made while I was still renting with them and had paid my monthly bill. He said customers cannot use the dumpster or risk getting charged $250. This same person did my tour and move-in and never mentioned that to me. He was busy trying to convince me to buy extra stuff that I did not need from them which I refused. When I confronted him today about the charge, he basically lied and said that is always the first thing he mentions. I rented the smallest unit, a 5x5, which cannot even fit a single mattress in it. I had small personal items such as clothes, electronics. I just moved all my stuff out in less than 20 minutes by using trash bags and all of it fit inside the trunk of my car. I don't think anyone would be able to put mattresses, boxes, furniture, and other large stuff using trash bags and fitting everything in the trunk of a small car and be done moving out in less than 20 minutes. I have called my bank and informed them that the charge of $250 is a fraud.
September 3, 2019
Google Public Storage Rolf Friis
Great service. Sarah S. went above and beyond her job today. She researched multiple things and followed up with me about everything. Really friendly and helpful.
September 2, 2019
Google Public Storage Alexey Zakharov
August 22, 2019
Google Public Storage Trevor Martin
This place was awesome customer service. Rob will get you all set. Great prices and clean facility.
August 22, 2019
Google Public Storage Jennifer Davis
Sarah N is such a wonderful asset to the company!
August 5, 2019
Google Public Storage Tully Payne
Very helpful, very nice. Diana is an angel. I highly recommend this company, especially this location
June 23, 2019
Google Public Storage Chris Domena
June 21, 2019
Google Public Storage Kelsey Raye
June 21, 2019
Google Public Storage Dalton Arnaud
June 7, 2019
Google Public Storage Sidda
May 21, 2019
Google Public Storage Reed Bissegger
Vanetta was very helpful. She was helpful and explained everything to me in detail.
April 25, 2019
Google Public Storage Jay Chilling
Rob was pretty excellent and very detail in giving information about his facility. Very easy to speak with and Rob is definitely an asset to the company.
April 15, 2019
Google Public Storage Idaliz Ruelas
Rob helped us out with getting everything setup it, was easy and would definitely recommend this location. Great customer service
April 13, 2019
Google Public Storage Karen Roberts
April 8, 2019
Google Public Storage Bernice Alvey
Rob was excellent to work with. He explained everything on the contract very well. Knows his product and contract . After having a bad experience at the strawberry lane location, Rob gave me faith I am making the right decision by choosing Public Storage Buechel as my storage place. He was very pleasant to deal with. Made everything run smooth.
April 5, 2019
Google Public Storage Maoleek Byous
A Great Guy and a Great Experience
April 4, 2019
Google Public Storage Stephanie Robinson
Reserved a unit online, which stated that you get your 2nd month for $1 upon 1st month rental of $40. I get there and the guy tells me that I have to get their insurance and I have to buy their lock. He kept wanting to sell me boxes after I told him that I already had everything packed. The only reason why I rented from them was because uhaul was booked. I ended up paying about $85 for 1 month.
April 2, 2019
Google Public Storage Andrew Jeffers
Friendly staff. Had reserved what I needed only but staff kept trying to upsell. The website is super convenient and you can get great specials on there. You will need a unique lock for the doors (which they sell there). They also carry a wide variety of packing and moving supplies. I have always liked dealing with Public Storage. Price is reasonable and it is always consistent.
April 2, 2019
Google Public Storage Ashley Skaggs Wright
This place is just awful!!! By far the worst storage unit place we have ever dealt with!!!!
March 22, 2019
Google Public Storage Penny Spurley
ROB, WAS THE MOST FRIENDLY,WARM ,AND HELPFUL REP!!!.
March 6, 2019
Google Public Storage T'keyah Woods
Excellent service
February 22, 2019
Google Public Storage Samantha Stephenson
Five star service from Rob. Quick and easy to rent. Gated units.
February 3, 2019
Google Public Storage Lauren Wade
Friendly customer service, even first thing in the morning. :-)
January 27, 2019
Google Public Storage Shawn Wright
I worked with Rob and he was helpful and friendly. He was hands on with all the information and showed the unit, and offered me products to help in my move. I had no issues at all - and paying the bill online was really easy.
January 25, 2019
Google Public Storage Valerie Jacobs
Rob was very helpful and made this a very quick and easy process. Unlike actually moving.
January 11, 2019
Google Public Storage Jane Lado
Rob was very helpful, shows careness towards customers. overall great service, thank you!
December 28, 2018
Google Public Storage Claudia Crittendon
Great customer service, from Dayna,great place to storage
December 28, 2018
Google Public Storage Corey Deckard
Rob was very personable and helpful showing me my unit and how to access the building and answered all my questions! Thank you Rob!
December 18, 2018
Google Public Storage Shannon Hazelwood
December 12, 2018
Google Public Storage John Amshoff
Called and reserved storage unit. When I arrived, Rob went over all the details in a professional manor, showed me the unit, and asked if I needed any additional information or assistance. Great job, Rob.
December 5, 2018
Google Public Storage Kelly Dodd
Jackie was a tremendous help. She explained everything in detail and made the rental process very smooth and easy. After a long day at work it was so nice to have someone so friendly help me!
December 4, 2018
Google Public Storage Clarence White
Great service from Jackie overcame unexpected inconveniences. #customerservice
December 2, 2018
Google Public Storage Aurtretta Johnson
The best experience ever! Rob was phenomenal in assisting me and in providing me with best price on my storage unit! More people like him with his helpful attitude and willingness to assist are needed! Thank you so much Rob!!!! God bless you!!!!
November 26, 2018
Google Public Storage Renae Martinez
Rob is fabulous!
November 9, 2018
Google Public Storage Antonio Ellzey
Rob was fantastic in getting me settled in and situated with my new storage unit. He was very amicable, outgoing, and knowledgeable of services. He also was able to help me get a storage unit closer to the entrance just to help ease the process for me. Thank you, Rob, for your assistance!
November 2, 2018
Google Public Storage IMJUSTRED
Just got a storage Unit. Was helped by a Man named Rob. He was very knowledgeable, and professional. Definitely helped me make my decision based on size of unit for what I was storing. Friendly guy. Great customer service!
October 14, 2018
Google Public Storage Allen Schroeder
Open first thing on Sunday morning, WOW!!! Rod was kind, helpful and friendly. Show me two units signed up and ready to move in. Easy process. Thanks, Al Schroeder
October 10, 2018
Google Public Storage Jessica Yong
Very friendly and helpful office staff. He went out of his way to make sure that my questions were answered as best as possible and that I left there without any doubts or worries. 2 thumbs up!
October 7, 2018
Google Public Storage Judy Noe
Additional review.. Rob is so very helpful, courteous and professional.. he personally took care of a billing issue for me. Thanks Rob! left another public storage facility due to personnel taking 3 months to replace a light bulb and never replacing the switch to effectively turn the light bulb on in the unit. I called other storage facilities within the area and initially spoke with Rob who answered my questions thoroughly and professional. A very pleasant change in customer service. I rented the unit and stopped by today to pay. Rob was there and just like on the phone very customer friendly and helpful. My appreciation to Rob for his excellent work ethic and customer service! Thanks Rob!!
September 28, 2018
Google Public Storage Charlene Lewis
Rob was great, he called to confirm my details and helped me without any problems. Thank you Rob!
September 26, 2018
Google Public Storage Ron Toms
Employees have no customer skills. Auto pay never works they blame processing company and are condescending when you want them to fix it
September 7, 2018
Google Public Storage Maurice Bassett
Very clean and nice
September 5, 2018
Google Public Storage Mecca L.
I had the very best experience with renting my storage unit from Public Storage on Bardstown Road. Rob at the counter was very nice and polite. He answered all of my questions. Plus you can't beat their prices for their storage unit.
August 31, 2018
Google Public Storage D Dun
Manager was friendly and was able to explain the storage unit sizes and pricing. We will be back to sign up later.
August 5, 2018
Google Public Storage Cornman LEMMYZ
Great Service. He made the whole renting experience easier. I would definitely recommend this location to anyone who is seeking storage space.
July 27, 2018
Google Public Storage Clifford Shelby
Brandie was very helpful and got me what i wanted for the price i needed. thanks!
July 23, 2018
Google Public Storage Bea Golden
June 22, 2018
Google Public Storage james jordan
nice people
June 21, 2018
Google Public Storage james jordan
June 19, 2018
Google Public Storage David Greene
Clean secure property with plenty of space in the facility to move around. Rob was excellent to work with and great at giving relevant information. Only down side is the small front parking, that is the only reason I give it a 4 star.
June 11, 2018
Public Storage Denise D. Hooks
No good inconvenience on all things
June 3, 2018
Google Public Storage Sarah Sidda
Massive problems making payments. If you pay by phone it's an additional $10+ dollars. I also think that someone is housing and selling birds out of the building I am in. As soon as I can get out of there the better
May 23, 2018
Google Public Storage Jill Ward
May 22, 2018
Google Public Storage Denise Doyle
Rob was very helpful and accommodating when my husband and I wanted to rent a unit.
May 15, 2018
Google Public Storage Don Billups
Rob help me a lot today sale me the storage also he was very professional on sale the storage.
May 10, 2018
Google Public Storage Manda Coleman
ROB was Awesome he saved the Day for me.Gave me Information I never new for customer Service. Hip hip Hooray!!!
May 8, 2018
Google Public Storage Adam Harris
We loved the deal with the dollar for first months rent! Also Brittany was very nice and helpful. Would definitely recommend her to anyone that goes!
April 12, 2018
Google Public Storage Pepe Mendoza
It was a great experience especially because Ted, the person in charge, was so helpful and considerate toward us. Great Service and excellent employee!
April 6, 2018
Google Public Storage Sterling Dude
Rob was a good person. Super friendly super helpful. Got my bill paid. Helped me make sure my space was ready and clean. Upstanding guy. Couldnt ask for a more interesting person. Thanks rob!
April 4, 2018
Google Public Storage Catalina Rose
Never had a problem with Rob. He’s always been helpful. This location is great with communication also.
March 21, 2018
Google Public Storage qiu tianci
very good
March 17, 2018
Google Public Storage Bmac Man
Clean facility, also staff gave no trouble...but also helpful when needed. Very nice, big,roomy units with light fixtures in unit. Very secure, entry AND exit with key code. Handy dumpster on site. Also very friendly and conveniently located.
March 16, 2018
Google Public Storage Deamber Clopton
Clean place and friendly staff!
March 2, 2018
Google Public Storage Shakena Pough
Rob was very helpful and great. Loving prices at this location. Thanks for everything Rob! This was posted 4 months ago and now this (today 3/2/18): "Public Storage is a rip-off. I signed a contract with them not even 6 months ago and the price of my unit has gone up by 30%. When my husband and I were doing our research on storage units, of course, pricing was a major factor along with the location. By this drastic increase, this is causing us to relocate and of course, spend more money. I believe everyone should no what they are getting into by other people experience meaning bad or good. Just wanted to warn everyone before signing.
February 7, 2018
Google Public Storage Willie Higgins
Rob is always kind and friendly. I would recommend him for a raise.
February 6, 2018
Google Public Storage Natasha Ben 502
Great service very thorough explanation that we appreciated.
January 30, 2018
Public Storage J P
10x30 unit price per month?
January 24, 2018
Google Public Storage Valerie Kavanaugh
Great place to store your belongings. Great customer service.
January 21, 2018
Google Public Storage Renee Shelburne
Safe storage.
January 15, 2018
Google Public Storage Steven Williams
Excellent place. Fast fun friendly. Rob was a great help He the new experience easy for us. He helped us get the right size unit. He showed great respect for the new customers. Thanks for having a great experience employee.
January 8, 2018
Google Public Storage Joyce Welch
The person was very informative, and I would use his service again.
January 8, 2018
Google Public Storage Sherita Sanders
Staff made my move in a breeze
January 5, 2018
Google Public Storage Sandy Marie
It seems well maintained.
December 25, 2017
Google Public Storage Stacey Pearl
This is a good place to rent a space
December 16, 2017
Google Public Storage Shakena Pough
I rented this space about 2 months ago. I never thought I had to ask about using there dumpster to clean out my unit. I was basically told to ride around with my garbage but the unit must be cleaned out. That makes no sense! You expect me to clean out my unit but I can't use your trash can. I thought I was over acting until I called two different storage units who thought I was joking when I told them the story. Just remember this place does not provide you with the proper tools to clean up when renting a unit from here. Having access to a dumpster is extremely important when it's time to clean out your unit.
December 11, 2017
Google Public Storage Ingrid Irwin
I've been renting a storage space on this property for almost two years and my overall experience has been positive. Rob is always friendly and eager to help with any questions/concerns.
November 10, 2017
Google Public Storage Sonya Emrah
Great storage place
October 30, 2017
Google Public Storage Modern Family Dentistry
October 25, 2017
Google Public Storage Rian Wing
October 23, 2017
Google Public Storage Greg Cloud
Had a great experience with Rob on a personal level, however management definitely needs to take a hard look at their software. Took forever for the computer to process the six steps on the iPad. I would also suggest changing the location of where the keypad is to access the facility. Makes no sense to have to get out of your car to enter the key code for the gate to get in and then to turn around and leave and have to get out of your car again to enter the key code
October 5, 2017
Google Public Storage Thomaz Luckett
Brittany was nice and helpful
September 29, 2017
Google Public Storage Martha Matsko
Rob was extremely helpful with my storage needs, being that I'm new to the area.
September 3, 2017
Google Public Storage iJulianna Black
Very nice cheap prices ask for Rob
September 1, 2017
Google Public Storage Dionne Lewis
Rob was very helpful and I got a good deal.
August 30, 2017
Google Public Storage Mike Crowe
August 25, 2017
Google Public Storage audrey greenwood
This facility is in a conventient location. There are serveral different size units to choose from. Depending on what you have to store or how much.
August 18, 2017
Google Public Storage Crystal Mcdonald
August 4, 2017
Google Public Storage Chan Williams
Great service very helpful
August 1, 2017
Google Public Storage Elizabeth Jones
Rob was very efficient. He was matter fact was willing to answer any and all questions.
July 31, 2017
Google Public Storage Timothy McIrvin
June 24, 2017
Google Public Storage Twitch Luna
May 22, 2017
Google Public Storage Wendi Bazemore
Very clean storage space. Rob was great in answering all my questions and was very courteous and polite.
May 18, 2017
Google Public Storage Pamela Nelson
March 26, 2017
Google Public Storage Vicki Thomas
Excellent
March 25, 2017
Google Public Storage preciousrobot
I always have a good experience at Public Storage. Rob was super helpful and attentive. Would recommend!
March 10, 2017
Google Public Storage jeanetta groves
Rob is very professional very accurate and nice smiling face he showed me the appropriate unit just right for my belongings I would reccomend public storage on bardstown road to anyone
March 10, 2017
Google Public Storage Norman Williams
Rob was very helpful and nice. I would definitely recommend this place to others
March 6, 2017
Google Public Storage Marcie Scott
Super convenient location and very friendly and helpful staff!
February 28, 2017
Google Public Storage SaVanna Starkey
Worst storage unit ever. Have been trying to pay my bill for a month and a half now. No one ever answers the phones and online bill pay doesn't work. I leave voice mails and no one calls me back. They now have a lien on the property even though they know i am actively TRYING to pay the bill. I've never had such a problem getting someone to take their money. When i signed up they tried to force me to buy a 20 dollar king size mattress protector and was going to cut it up and lay it on the floor. I told her I didn't want that and she told me it was mandatory because boxes would stick to the ground. Have had nothing but problems since day one. As soon as they allow me to pay my bill I will be getting my stuff out of there and will never recommend another person to the location.
February 24, 2017
Google Public Storage Camesha Johnson
Great pricing and rob was wonderful at getting me a storage unit!
February 17, 2017
Google Public Storage Karen Buckley
I came looking for pricing and Rob was so helpful. He even looked over other locations. He was awesome. If I do end up getting one, I'll come here. :)
January 26, 2017
Google Public Storage Michele Todd
Great friendly place
January 22, 2017
Google Public Storage Shonna Lee
I have used this public storage in the past, not totally satisfied. But today Rob definately changed my perception of this business. Thank you Rob for everything. Your customer service skills are impeccable. Thank you for everything.
January 18, 2017
Google Public Storage Susan Wiley
Great property! Easy to find and very clean!
December 9, 2016
Google Public Storage Kimberly Rowe
Excellent
December 6, 2016
Google Public Storage o robinson
Courtney and Brittany did a fantastic job in helping with all my questions and moving needs (boxes, tape, etc).
December 3, 2016
Google Public Storage Robert Merritt
Brittany is great! Fast and very helpful.
December 1, 2016
Google Public Storage Jeffrey walker
Britney was great
November 12, 2016
Google Public Storage Michael Hammons
Very good place to store stuff and really nice staff.
November 4, 2016
Google Public Storage Adam Vivona
Extremely helpful and friendly service!! Brittany is fantastic!
November 2, 2016
Google Public Storage John McCubbin
Brittany was most helpful & professional
November 1, 2016
Google Public Storage Nyisha Eppes
Heyy Hedi And Brittany..... Y'all such nice and respectable ppl... Keep up the good work Y'all....😍😍😍😍😍😘😘😘😘😘😘😘😘😘😘😘
October 9, 2016
Google Public Storage Darryl Jordan
I had great success and service, thanks to Brittany
October 8, 2016
Google Public Storage Brandon Robinson Sr
Brittany was awesome!
October 5, 2016
Google Public Storage Caroline Hunter
Brittany and Ron has great customer skills
October 5, 2016
Google Public Storage Radames Bello-Miranda
Brittany and Ron were very nice
September 21, 2016
Google Public Storage Katherine Herald
Brittany and Shawna are awesome! Great customer service!
September 17, 2016
Google Public Storage Patricia Harper
I visited Public Storage on Bardstown Rd, Louisville, KY. 40218 9/17 and had an excellent encounter with the staff. Ronnie was very nice and pleasant. Would recommend to others.
September 17, 2016
Google Public Storage Andre Turner
Shana and Brittany was so nice and compassionate. They provided excellent customer service. They are very knowledgeable and helpful, Great jobs ladies
September 2, 2016
Google Public Storage Kristen Lile
Thank you Brittany and Renae for all of your help! Your team at Public Storage haspace made this move much easier.
August 31, 2016
Google Public Storage Nicole Stipp
I love this storage facility! They made my move in super easy, even though my movers were hours behind and the whole day was a mess. But from the arrival to the paperwork to the walk thru, the guy made it so easy and awesome. The auto billing is a dream and the place is just far enough out of downtown that it's affordable and always easy to get in and out of. Love this place!
August 12, 2016
Google Public Storage K H
Friendly staff,Clean facility,Love the security cameras and gate.This is by far my favorite place to store. Have stored here many times and every experience has been great.They always address any problems or concerns rite away. Love this place.
August 10, 2016
Google Public Storage msmark384
Friendly & patient staff. Facilities were clean and well maintained.
August 4, 2016
Google Public Storage lilbigj12
Did a fats and speed Job of getting us together very nice and lovely people
August 4, 2016
Google Public Storage Donny Shade
Awesome service
August 3, 2016
Google Public Storage Kathryn Mar
Brittant and Dash was really good to me and nice thank yoy
August 2, 2016
Google Public Storage Naketa King
Brittany was great, very polite!
August 2, 2016
Google Public Storage rose quinn
dash is new but she sold very well as well as brittany. this is my first storage, so far so good
July 15, 2016
Google Public Storage Anthony Hayden
Brittany is an awesome worker she is very helpful. She needs a raise
July 13, 2016
Google Public Storage Victor Morris
Adam, Brittany, Jennifer and Carri the great ppl very make me laugh
July 5, 2016
Google Public Storage Dennis Scott
Brittany was excellent very nice helpful she treated our belongings and storage experience if she was to be storing her own belongings...i would recommend this location to friends family or anyone neesing a great storage place
July 1, 2016
Google Public Storage Ricky Hobbs
Brittany, Jennifer and Adam are excellent
June 18, 2016
Google Public Storage john davis IV
I had two of the best public storage employees, Brittany and Rebecca. They are two of the reasons I would use this facility again.
June 10, 2016
Google Public Storage Patricia Filley
Alicia was very informative and helpful. Kudos. I have used their units several times. Always had positive experiences.
June 10, 2016
Google Public Storage Jennifer Chesley Fiedler
She was fantastic.... Very enjoyable to work with....
June 8, 2016
Google Public Storage Jason Lamb
Aleasha was great! I was in and out quick. The information she provided was very helpful. Great experience!
June 5, 2016
Google Public Storage Ethan Woodrow
Aleasha was wonder in getting us set up with everything we need and made it very easy and straight forward process. Great customer service.
June 5, 2016
Google Public Storage Stan Stanley
Great experience with getting into storage for a military move! Alesha was the clerk and made our transition into storage smooth and easy. Keep it up.
May 6, 2016
Google Public Storage anita chandler
Aleasha accept my payment, she was very firm and polite at the same time. Thank you.
May 6, 2016
Google Public Storage Marcia H
Had a nice conversation with Alicia when she took my money to pay for my storage it was a good day try Sonic
May 6, 2016
Google Public Storage Cameron Mckinley
Alisha was really nice and helpful
May 6, 2016
Google Public Storage Esteban E
Alicia's got great customer service and goes up and Beyond
April 26, 2016
Google Public Storage Diane Yocum
Alicia Witt Public Storage has excellent customer service and is very kind and friendly and very helpful with the your Public Storage we will definitely recommend all of our friends to Public Storage here on Preston Highway
April 11, 2016
Google Public Storage Emily D
Shawn has been so helpful, thorough, and kind with customer service. I highly recommend going with Public Storage after my experience with Shawn!
March 13, 2016
Google Public Storage Ursula Lafayette
Aleasha was professional and efficient. She was very pleasant and helpful.
March 11, 2016
Google Public Storage Alayjah Wilson
Aleasha was a very good help and a excellent person employee and personal 10 & up
March 11, 2016
Google Public Storage Todd Stewart
Aleasha did an awesome job and the unit fits my needs perfectly. I will use them again!
March 11, 2016
Google Public Storage Dennis Malone
Stopped by checking on prices Aleasha was very knowledgeable, nice, helpful, resourceful, kind and SEXY i will definitely be back in for a unit and her phone number if she's single she so good at what she does i bought 4 medium boxes and ain't no where near ready to start packing i just wanted information.
March 11, 2016
Google Public Storage Alec Newton
Aleasha was great and very helpful
March 11, 2016
Google Public Storage C Vision
Alesha was very helpful!!!
March 11, 2016
Google Public Storage Stanley Donta Almon (Buford/Stanley Man)
Aleasha was very helpful, made calls to accommodate me and she was very nice
March 9, 2016
Google Public Storage Sonya Dott
These guys & gals are awesome to work with and very friendly. I feel like my belongings are safe and sound! Thank you all.
March 6, 2016
Google Public Storage Susanna Burger
Shawn was very pleasant and professional!
March 1, 2016
Google Public Storage Patricia Basham
The people are really nice and pleasant here. They explained everything in detail and the prices are extremely reasonable. I was satisfied with my services here and I Thank them for that! If you need storage space, I'd recommend here!
February 26, 2016
Google Public Storage Juniper Kyu
Nicest people I have interacted with all month. Shawn and Alisha are doing good customer service and I deeply appreciate it.
February 18, 2016
Google Public Storage James Reed
Public Storage service was excellent and the price was right . Rachel was very knowledgeable and helpful . Thanks James Reed
February 6, 2016
Google Public Storage Debbie B
Shawn was very knowledgeable and made the process of renting a storage facility an easy one. I recommend Public Storage to others who are in need of this service.
January 21, 2016
Google Public Storage Miamii Brown
Very helpful. Quick auto pay .. Love workers.. Thanks
January 9, 2016
Google Public Storage shaunricka holbrooks
Awesome place to store ! Very helpful , polite , and easy to work with !! Shawn did an awesome job assisting me with my storage !! Great rates as well :)
January 6, 2016
Google Public Storage Evelyn Burks
Great owner, always there to help. Never had any problems with anything.
December 4, 2015
Google Public Storage corey Ware
Went in public storage was needing important info Kayla was very very helpful and courtesy to me thank you Shawn for the good worker.
December 3, 2015
Google Public Storage Ms. Washington
Rachel was a doll, helpful as can be, an absolutely wonderful representative. A genuine soul. Bless her heart.
November 30, 2015
Google Public Storage Richard Scott
Great service
November 28, 2015
Google Public Storage andre frazier
Awesome
November 13, 2015
Google Public Storage Rose Yu
Wonderful - Shawn and Stephen were so helpful and walked me thru every process and allowed me to see the space I wanted to rent!
November 5, 2015
Google Public Storage Disa Williams
great place but the prices OMG...
October 22, 2015
Google Public Storage Aziza Henry
I highly recommend this facility. Hands down, Shawn, has outstanding customer service skills. He is very knowledgeable and efficient. I was very impressed!!!
October 21, 2015
Google Public Storage Rosalind Bonnafon
Very helpful and knowledgeable pleasant environment shawn
October 14, 2015
Google Public Storage Amber Collyer
Everyone that I have came in contact with here has always been nice and welcoming. Very clean and on top of everything.
October 10, 2015
Google Public Storage TRACY COTHRON
Great service!!!! Great personality!!!! Shawn has always been a big help...!!! And I have been a customer since 2007...!!!
October 7, 2015
Google Public Storage Rob Donohue
Shawn is a great person he was a big help so thanx to him and public storage this is our first storage
October 7, 2015
Google Public Storage Demosko Gordon
Has been fine great customer service
September 20, 2015
Google Public Storage John Billingslea
It's good service
September 18, 2015
Google Public Storage JAVONTE Brown
Good service
September 11, 2015
Google Public Storage Sheri Rogers
Fantastic. Great customer service provided by the lovely Ms. Rachel. I felt like family from the moment I walked in the door. Very pleased with my experience. God Bless You!
August 14, 2015
Google Public Storage Matt Vessels
Shawn seemed like a real nice guy, he was very dedicated his job. He gave all the info and and i was out and on the go.
August 4, 2015
Google Public Storage Rick Richardson
July 18, 2015
Google Public Storage Terence Brown
Shawn gave good service, he is always on his job. Everything needed he supplied, always has a great attitude and gets the job done.
July 17, 2015
Google Public Storage Elisha Tolbert
Grace was awesome!! Was very helpful in answering all my questions. Would recommend public storage to everyone !
July 6, 2015
Google Public Storage Amber Cramer
Shawn was such a helpful and charismatic salesman, I would definitely refer anyone needing storage space!!!
June 27, 2015
Google Public Storage Wilson Ponce
Bueno
June 24, 2015
Google Public Storage Tiffany Zehner
Great place to store your things. The staff is super helpful and it's a pretty good price to pay for quality service. Overall its a great storage company and I would highly recommend it.
June 2, 2015
Google Public Storage Robin Sheldon
Shawn and Grace were awesome, knowledgable and informative, ran me thru everything in about 15mins, thanks !
May 29, 2015
Google Public Storage Dannisha Mccarver
Wonderful
May 22, 2015
Google Public Storage Anissa Shantele
Grace and Shawn are awesome! Public Storage was amazing the last 5 years of storing my belongings! Woohoo
May 19, 2015
Google Public Storage Lesa Dailey
I have used public storage in this location many times in the past 15 years or so and I have never seen a better property manager than Shawn, he has excellent customer service skills and on top of having a wealth of knowledge of the property he also knows each of his tenants on a first name basis, at least when I walk through the door since our first encounter he has always greeted me by name and immediately is able to pull up my account without question. He is certainly an asset to your company as I am sure you are aware of. great experience because of him, thanks Shawn...
April 29, 2015
Google Public Storage Dwaynea Alspaugh
Darnell gave me great customer service! Awesome job!
April 29, 2015
Google Public Storage Mahogany Lucas
I love this place. Everytime I come in Shawn is on top of things. I love that he took the time to get to know me as a customer. I even got him to come to my job one day for lunch. I was very greatful he actually came out and saw what I do for a living. Shawn is very polite and friendly. Shawn has made my renting experience great and I love him for it. Thanks public storage.
April 7, 2015
Google Public Storage Rob Lee
March 25, 2015
Google Public Storage Roy Spann
Angel was very helpful today with the late fee so me and my family could get our bikes and go biking with the whole family thank you very much
March 24, 2015
Google Public Storage Rebecca Miller
Shawn is excellent! Any time I've needed help or had questions, he did his best to help out. He's always friendly and keeps a smile on his face. Shawn being the great worker he is, has made my business experience positive and enjoyable with Public Storage.
March 6, 2015
Google Public Storage Lashaunda Walker
Shawn is amazing! He is always nice and professional. I was going through a lot while when I first got my storage. He always had great inspiration to offer.
February 15, 2015
Google Public Storage Anonymous Mouse
I'm in the process of moving to Ky, so far my experience has been welcoming thanks to people like Nikki.
February 8, 2015
Google Public Storage Peter Anderson
Great interaction with Shawn there. They knew my needs and took care of me
January 18, 2015
Public Storage Rick Panky
BAD BAD BAD service today, went to this loaction, gates were wide open, no one in the office around 1 PM, lights off, no golf cart aroung, yelled into the yard, 2 to 3 other customers there to pay our bills, no one there. Tried to call the 800 f*** you number for help. Idiot operator kept asking for my firend's drivers license last 4 digits, she is locker renter, was pissed, wud not give it. I'm sorry, sir, I cant help you without that Idiot, your location is wide open no one here, no signs on the door other thant the normal hours, by the way, which show the location shoud be staffed. And yes, prices went up horribly, an extra 30 to 50 bucks a month for the same unit. Find a different company, if I had the money, we wud be outa there.
January 10, 2015
Google Public Storage John Dough
Cindy was helpful. Facilities are clean
December 30, 2014
Google Public Storage Ghost Rider
the district manager sue, and the store manager Shawn are amazing
November 8, 2014
Google Public Storage Arnulfo Zamora
Awesome staff, very helpful. Been here for a year almost and never had one problem or have any bad thing to say about the location or staff. Great place for people looking for long term or short term stay. Need a good place to store stuff? This is the PLACE!
November 6, 2014
Google Public Storage Joe Hart
THE FOLKS AT MY PUBLIC STORAGE HAVE ALWAYS BEEN VERY HELPFUL, ESPECIALLY SHAWN WHO ASSISTED ME WITH MY RECENT MOVE OUT. THE GROUNDS ARE KEPT CLEAN, I KNOW THIS IS DUE TO SHAWN & THE OTHERS, BUT SOME PEOPLE DON'T CARE IF THEY DON'T DO A GOOD JOB, NOT THESE GUYS! THANKS!
October 22, 2014
Google Public Storage Josh Gray
My associates and I were in the market for a storage unit and happened upon this lovely little store. Cory and Shaughn were extremely helpful and answered all of our questions in detail. Shaughn looks very young-- I'd be interested in reviewing the company's compliance with child labor laws.
October 1, 2014
Google Public Storage Thomas Clishem
Dear District Manager Rik V. and Sue, I wanted to take the time today to praise Cindy for the awesome customer service and assistance that she provided me on 09/18/2014. I needed a storage unit and she suggested a 10 x 10, advising me on the best way to store and protect everything in terms of products that I could purchase if I wanted to. Cindy is a very intelligent, charismatic and descent human being. She is a born leader, but walks with humility with the desire to always serve and be the best. She has great empathy for people, but her mind is the mind of a brilliant business person who understands service and how to run a successful operation whether it is in a supportive or leadership role. Public Storage is very lucky to have her. I am struck by the number of quality people that Public Storage has. I believe that such people like Cindy should be additionally compensated through further pay and recognition. Several years ago I lost my mother due to a sudden death. It hasn't been until recent that I got the desire to address some additional items of hers. I knew I needed to obtain storage. Cindy was there to help me and made my process stress free. Thank You Cindy. You are awesome! Lastly, I also want to recognize Shawn, the Site Manager. He too is a highly intelligent and awesome person that I worked with. He is also very understanding and knowledgeable. Again, Public Storage has another gem and is lucky to have him. Shawn should also be allowed to advance even further within the Public Storage organization. These are two great people. I recommend that Public Storage offer greater hourly wages, compensation and greater growth potential within the organization if it is lacking. Let's be honest. If you have quality employees, you want to be an organization that does quality things to keep them and foster their growth potential. Anything less than that is not the correct thing to do. Thank you Public Storage for Cindy and Shawn!
September 30, 2014
Google Public Storage Shannon Jackson
I stopped in to check out spaces/rates and Shawn was very helpful and knowledgeable. I would definitely recommend Public Storage to any friends and family.
September 26, 2014
Google Public Storage Mahala Mallicoat
Cindy was a great help and very efficient! Property is clean and who can argue with $1 rent!
September 4, 2014
Google Public Storage w3ndyw4lk1n
Cindy in the office was very friendly and helpful in figuring out what size unit we needed. There was another lady in the office working named Erica that kept interrupting Cindy as she was telling us about the place and helping us. Erica was very rude and pushy on trying to get us to buy boxes, plastic covers and tape after saying no many times and feeling like she was trying to guilt us into buying things we did not need or want we were getting ready to walk out but decided to go ahead and get the unit because of how helpful Cindy was. I would recommend public storage to anyone looking for a place as long as Cindy is working there. I will not do and business with Erica.
September 4, 2014
Google Public Storage Robert Hibbert
We went into rent a unit we talked to Cindy who was the rep at this location. She was very cheerful and informative. She found out what we were looking for and paired us with exactly what we needed. She asked if we needed other items like boxes, tape, plastic, ect but was not pushy about it or about us renting a unit. However the day we had went in the district managers were in the office and one of them Erica was extremely pushy and quite rude to the point I was ready to leave and go else where. Cindy differently saved her sale and our business. I would differently do business with Cindy but not with the others.
August 26, 2014
Google Public Storage Tiffany W.
Shaun has always been very helpful when needed he has great customer service. I appreciate his help and concerned with my storage unit. Thanks
August 14, 2014
Google Public Storage Lawanda Lee
The company rep that helped us with our storage unit was great. His name was Shawn. He was super courteous and extremely nice. I woud recommend using this service over other in the Louisville area.
July 30, 2014
Google Public Storage Tom Jackson
I was looking for a medium size shed but Shawn was really helpful, making me realize that a larger shed would be what I'd need to get everything I had stored properly. He was really knowledgable about insurance and helping me with all my questions.
July 28, 2014
Google Public Storage Angela Smith
Shawn was very helpful, and courteous, I would come back.
June 12, 2014
Google Public Storage Ebony Singleton
If you go to this property....ask for Pam!!! She is very helpful and knowledgeable about all the products and services. Thank you for all your help Pam!!!
June 3, 2014
Google Public Storage Brock Hilzer
I had a really great experience here! Pam was very sweet and helpful, and I got everything I needed really fast! I would definitely recommend this place to people looking to store things for a move or anything.
May 30, 2014
Google Public Storage Drew Caldwell
Reasonable and helpful.
May 27, 2014
Google Public Storage Courtney Dunn
Brittany is the best very nice. Property is nice and clean....I recommend Public Storage to all my friends....
May 23, 2014
Google Public Storage Leslie Sumner
Great customer service Shawn n Cindy
May 23, 2014
Google Public Storage Stephen Butler
Shawn and Cindy were great thanks
May 22, 2014
Google Public Storage Debra Richie
It was very nice Pam was very helpful and kind will recommend people to this place for sure keep her.
May 19, 2014
Google Public Storage erika whelan
Shawn was very helpful, friendly, & professional.
May 17, 2014
Google Public Storage Cliff Banks
Awesome great did a excellent job!!!!!
April 1, 2014
Google Public Storage Lissa Waiters
I have been a long time resident of public storage for my belongings. They are friendly, fast and wonderful to work with. A loyal customer since January 2011!! Thanks Kris and Shawn!! Lissa W
March 24, 2014
Google Public Storage preston almond
Great job guys
March 24, 2014
Google Public Storage Ander Dudley
I was really pleased with the help I got from Shawn and Brittany at Public Storage . Thanx U Guys
March 13, 2014
Google Public Storage Angy Shelly
Cindy is awesome she was cheerful and she set my mind at ease as soon as I walked through the door, especially since I was very late to my appointment and she had a engagement of her own that day. She answered every question I had and explained all the paperwork in detail. She is one professional and classy lady, you should be pleased to have such a awesome employee, keep she is worth her weight in customer service.
March 12, 2014
Google Public Storage Dan Hildenbrandt
Excellent experience. The office manager, Cindy, was very, very helpful. I ran into a problem when my 5x10 unit turned out to be 5 x 8' 11". CIndy quickly helped to find a large unit at the same move in special price. A disaster was turned into a positive experience. I'll recommend Public Storage to friends for sure!
December 31, 2013
Google Public Storage H.L. Hussmann
I had an excellent experience with Public Storage on Bardstown Rd. Moving into the Louisville area, I called several places, last minute, to store extra items from the move. Public Storage was the least expensive and happened to be the closest geographically so we went with them. The in-office person, Cindy, was exceptionally friendly and helpful, even on a cold rainy day when I changed my mind about the unit and we had to walk in the nasty weather more than once. Their system was convenient and the facilities felt quite secure. I would recommend them.
November 19, 2013
Google Public Storage Sean Duggan
Amber and Pam were great to deal with, and made choosing a storage option a smooth process. I would recommend them to anyone in need of public storage!
November 19, 2013
Google Public Storage oracious thomas
amber and pam were such help as I needed assistance moving and trying to pick a storage unit. thanks
November 18, 2013
Google Public Storage S Jones
I came in and got a unit from Amber. She helped me get a unit close because I walk to my unit and I didnt want to walk far. She found me one really close. Thanks
November 13, 2013
Google Public Storage Dale Weatherington
Real good customer service, she was very pleasant. Made sure we understood everything and made sure we had all we needed.
November 6, 2013
Google Public Storage Christina Vaughn
Great customer service by Amber. Very clean. If I ever put things in storage I will definitely use Public Storage.
October 10, 2013
Google Public Storage Robert Korfhage
I reserved a unit online to store some stuff for the short term...This was my first experience renting a storage unit and it couldn't have been any better! Amber made this experience enjoyable to say the least. Amber was very knowledgeable about the units, property, and rules about the facility. She explained stuff to a tee so I understood all the charges I would incur now, and potentially later. Initially there was an issue with a unit that would have been mine, but a prior customer had backed into the door so that it was inoperable. She quickly resolved the issue and put me in another unit. Amber had a beautiful smile and personality that made just renting a storage unit a joy!