Kendra at the public storage on Paramount Park Dr is awesome! She saved me some money on my storage unit, she’s very nice & she smiles a lot! Thnx Kendra, you represent this company very well!!
Joe made moving in easy and painless
Kendra is very helpful and kind.
This place has the best customer service of any storage facility! Go see Kendra she's helpful and will make sure you have a pleasant experience!
Mary and Chauncey are great
Thanks Kent excellent customer service
Ms Mary was knowledgeable, very helpful, friendly and overall awesome service.
Rick and Stacey are great
Mary is great! She’s very conscientious and easy to deal with!
Mary and Joe are the best
Kendra was so very helpful, polite. If there were more people like her the world we would be in better shape. Keep up the GREAT JOB!!!!
Mary and Carrie are great.
Thanks for all the help Mary!
Mary and joe are the best
Mary (The Training Manager) was great help last week. I was driving by and knew that she worked this location as well as the location where my storage unit is located (Beulah Church Rd) and popped in for a quick question. I can tell you right now that this cheerful lady sure does know her stuff. She can run and operate Public Storage computer system and programs like no other. She knows the quirks and the issues the system has from time to time. I kid you not, she's got the answers and solutions to get past the systems everyday problems. I even got to witness a little bit of that experience today. And sure enough, she knows the system and it's reckless tricks. YOU GO GIRL! Teach that system who's really the BOSS!
I had such a positive experience with Public Storage! From the very beginning, the process was simple, straightforward, and stress-free. Mary was extremely helpful, taking the time to explain all my options and making sure I chose the right unit for my needs.
The facility itself is clean, secure, and well-maintained. I really appreciate the gated access, bright lighting, and climate control—it gave me peace of mind knowing my belongings were safe and cared for. Moving in was easy with the carts and elevators available, and I was pleasantly surprised by how affordable the rates are compared to other storage companies.
What really stood out, though, was the customer service. Every interaction I had—whether in person or over the phone—was professional, friendly, and efficient. It’s clear they truly care about their customers.
I’d highly recommend Public Storage to anyone looking for a reliable, affordable, and stress-free storage solution. I’ll definitely be using them again in the future!
Kendra is a very knowledgeable, hard worker. She's also very personable and helped me to feel very welcome!!
They (Kaye and kendra) on point with everything i needed
I felt i was charged an error late fee and they credited it to my next bill very professional an0d courteous
Allyson wennt out of her way to help me to complete my erental on the fourth of July she needs a raise
Sandie was very helpful and pleasant.
Excelente atención y buen servicio. Buena explicación de la renta . Los recomiendo. Súper recomendado.
Ms Kaye was friendly and good communication also very nice and positive energy
Kent went above and beyond, he was great! So polite and informative!
Taylin is an excellent worker and helped with all my problems and concerns. She helped with me everything I needed with time manager as well
Taylin was the best help I have ever had at public storage over all the years I have been a customer. Top ten
Taylin was very helpful and went above and beyond to make sure I was able to get checked after after having issues online
Taylin has been truly so professional and helpful! She went above and beyond to make sure I had a good experience with Public Storage. Satisfied customer!
Taylin very excellent service
Taylin was so pleasant and helpful! Thank you! ❤️
Taylin was VERY helpful, and nice! Super customer service! Thank you for your assistance.
I went to public storage and Taylin was excellent! I was potentially going to cancel my unit. Not only did I keep it but I got a second.
Tailin muy amable buen servicio
Taylin excelente su atención
Taylin excelente su atención la recomiendo
Taylin was very professional and kind. So helpful. Thank you
Taylin was wonderful. She thoroughly explained the process from start to finish with a smile on her face. Thank you so much for your help!
Un excelente trabajo y atención de parte de la señorita tailin en el día del domingo en la mañana buen conocimiento y desempeño en su trabajo y atención gracias a ella
Agradecida con Taylin muy buen servicio excelente comunicación súper recomendable
I was able to switch units seamlessly thanks to Kim's grade A customer service. Thanks!
Great customer service and patient. My 1st stroke unit I've had to use I'm glad I chose this one
I just want to thank Allyson! Alllyson has been absolutely amazing! My move which has been absolutely aggravating, Allyson was very professional and kind!Thank you so much Alison for all your help!
KAYE was amazing! She helped me out so much! Thank you
DORA was awesome and helped me resolve my issues quickly. Great customer Service
Elizabeth
positive, friendly, nice to have around any work place.
Elizabeth is an A player! 10/10
Was very helpful with a lock when we didn't have one fir the storage building thank you so much
Mrs. Allyson was a blessing to me. I tried to come in and make my payment a few times. No one here. She took great care and resolved my issues.
Allyson was wonderful! She explained everything clearly and was very friendly and helpful made our experience here great. Thank you Allyson 😃
The Public Storage Lady Elizabeth was very helpful and friendly. She done amazing job.
The other person Jason was bad service help on getting my storage unit. Charged extra for lock we used ours, didnt explain everything, and was an hour late to open. Not good customer service at all.
Adrienne was super!!! My experience was more than pleasant and I was very impressed with the way she handled business. Her customer service skills are superb and she made everything easy! Thanks again for your willingness to go above and beyond to help service my needs.
Adrienne is a Very friendly outspoken friendly and I highly recommend her service. Great people skills and outgoing very respectful. You all need more people like her in your facilities. I offered her a job but she’s loyal to her Public Storage family.
Adrian the manager was very helpful to me. I'm a storage auction buyer and she helped me because I told her I would probably need to rent the unit I bought in auction and she sat up a reservation and was very nice and personable. My name is Mark, my You Tube channel is Sarcastic Storage Stacker
adrienn who help me and my family get a unit. She was fast and really friendly. I highly recommend rent a unit here. Also the prices was excellent. Thank you I will definitely come back if we ever need to storage our stuff again.
Great place to go. Very helpful.
Nice and clean.
Kim was very knowledgeable and helpful!
Kim was fantastic! Thanks again for all your help
Samantha was beyond help and great to rent from wonderful woman
No real complaints so far from me. It's an alright place
Had a few questions and concerns , all which were settled, Jason was very helpful during our moving process
seem good for the most part. only sucked is they had no trash cans to use. I had a motorcycle so I had to keep driving a round or walking to find trash cans.
Adam and grace were very helpful and very professional! Best service ever great team at Preston hwy I would refer anyone needing storage to come see them! Thanks Grace and Adam y'all are wonderful!
I moved out of my space on the second and still had to pay the entire month of rent. That's robbery if you ask me. I've paid every month on time, left my unit completely clean. A full month payment, for literally one day.
Update: I received a call from a higher up who has promised a refund for the month. She was very apologetic and pleasant to speak with. Apparently I previously talked to someone who wasn't a manager at the location. Problem resolved, never had any other issues while renting the unit (1year).